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Contents Chapter 1: Nimsoft Server Introduction 9 Chapter 2: Nimsoft Server Installation 13 Prerequisites .................................................................................... 13 Microsoft Windows platform ................................................................... 14 Linux platform ............................................................................... 15 Java Virtual Machine .......................................................................... 17 Solaris platform .............................................................................. 18 Java Requirements ............................................................................ 18 Installation requirements .......................................................................... 19 System requirements ............................................................................. 20 Preparing a database for a SLM installation ........................................................... 21 MS-SQL Server ............................................................................... 22 MySQL ...................................................................................... 23 Oracle ...................................................................................... 24 Modifications made on computers when Nimsoft is installed ............................................ 25 Modifications made when Nimsoft Server or Nimsoft Infrastructure is installed (Windows 2000/XP/2003/ Vista/2008/Windows 7).......................................................... 26 Modifications made when Robot is installed (Windows 2000/XP/2003/ Vista/2008/Windows 7) .......... 27 Nimsoft Licenses ................................................................................. 28 The Nimsoft Server Installation Wizard .............................................................. 29 Nimsoft Server First-time Installation ............................................................ 29 Nimsoft Server Upgrade ....................................................................... 44 Chapter 3: Accessing Nimsoft Server 65 Introduction ..................................................................................... 65 Modifying the layout of the menu bar ........................................................... 69 Browser Setup ............................................................................... 74 Chapter 4: Planning your installation 75 Introduction ..................................................................................... 75 Planning and Establishing your Infrastructure ......................................................... 76 Defining your goals ........................................................................... 76 What domains do you need? ................................................................... 77 Where do you need hubs? ..................................................................... 78 Planning and Establishing your ALARM Installation .................................................... 79 Contents 5 Defining your goals ........................................................................... 79 Planning the Infrastructure ..................................................................... 79 Where do you need nas probes? ................................................................ 80 Chapter 5: Client Installations 81 Introduction ..................................................................................... 81 Installation in a fire-walled environment ............................................................. 86 Introduction ................................................................................. 86 Rather use an open Internet solution with Direct QoS Access? ....................................... 86 What is a DMZ ............................................................................... 87 What is a tunnel .............................................................................. 88 Installation order ............................................................................. 89 Deploying dashboards to the DMZ web server .................................................... 93 Enabling Dashboards in the DMZ to receive alarm events from the outside ............................ 95 Installing Enterprise Console ....................................................................... 96 Installing Infrastructure Manager .................................................................. 102 Installing Service Level Manager ................................................................... 107 Installing Nimsoft Infrastructure on Windows ........................................................ 112 Installing a Windows Robot ................................................................... 112 Normal installation .......................................................................... 115 For Cloud setup ............................................................................. 120 Installing Windows Robot, Hub, Distribution Server and Alarm Server ............................... 125 Using legacy Windows Installer ................................................................ 137 Installing Nimsoft Server on Linux and Solaris ........................................................ 138 Installing Nimsoft Infrastructure on Unix ............................................................ 157 Installing Nimsoft Infrastructure on a Unix computer on your internal network ....................... 158 Unix Installation Utility (nimldr) usage .......................................................... 160 Robot installation from the Nimsoft Archive ..................................................... 162 Infrastructure installation from local file ........................................................ 165 Installing Nimsoft Infrastructure on a Unix computer in a DMZ ..................................... 167 Uninstalling the Nimsoft Server .................................................................... 169 Infrastructure installation, Tunnel Server ...........................................................