AIRPORT OPERATIONS OPS SWAP FORUM 2018

PROGRAM 23–24 May 2018

www.airports.asn.au MESSAGE FROM THE CEO

Welcome to the 2018 Airport Operations OPS SWAP Forum. OPS SWAP forms part of the commitment the AAA has to provide the aviation industry with comprehensive technical training and research updates and returns after a successful event in 2016.

The OPS SWAP Forum program will discuss technical issues, new technologies and challenges that airports face on a day-to-day basis including airfield regulation and safety through a variety of case studies based on airport operations and projects.

I encourage you to take the opportunity to participate in the Airport Trivia dinner on Wednesday evening. Thank you to Simon Hatfield for hosting and preparing the trivia questions on national and international aviation trivia. It should be a great night.

I would like to acknowledge the partners and thank them for their ongoing support of the aviation industry and in assisting the AAA to host industry events.

I look forward to the opportunity to catch up with you during OPS SWAP.

Yours Sincerely, Caroline Wilkie CEO, AAA

THE AUSTRALIAN AIRPORTS ASSOCIATION

The Australian Airports Association (AAA) is a The Australian Airports Association is The AAA facilitates co-operation among non-profit organisation that was founded in the national voice for Australian airports all member airports and their many and 1982 in recognition of the real need for one and represents the interests of over varied partners in Australian aviation, coherent, cohesive, consistent and vital voice for 340 airports and aerodromes Australia whilst contributing to an air transport aerodromes and airports throughout Australia. wide – from the local country community system that is safe, secure, environmentally landing strip to major international responsible and efficient for the benefit of gateway airports. all Australians and visitors.

The AAA also represents more than The AAA is the leading advocate for appropriate CONTACT US 160 aviation stakeholders and organisations national policy relating to airport activities and P: 02 6230 1110 that provide goods and services to airports. operates to ensure regular transport passengers, E: [email protected] freight, and the community enjoy the full w: www.airports.asn.au benefits of a progressive and sustainable airport industry.

2 AIRPORT OPERATIONS OPS SWAP FORUM 2018 23–24 May 2018

Time Speaker and Session Details 0800 - 0845 Registration / Arrival Tea and Coffee 0845 - 0900 Welcome and Introduction Caroline Wilkie Keynote Presentations 0900 - 0930 The Balancing Act – Managing Safety, Security and Service Delivery at a Major International Airport Matthew Duffy Head of Safety, Security & Service Delivery »» Introduction – Airport Operations are Simple in Theory but Complex by Nature »» The Problem – Many Stakeholders with Competing Needs

»» Solutions for Success – Airline Agreements, Service Contracts, Understanding 1 WEDNESDAY DAY Capacity and Demand, Key Performance Indicators, Technology, Our Team – Culture, Roles and Responsibilities 0930 - 1000 An Update on the Role and Activities of the Aircraft Noise Ombudsman Narelle Bell Aircraft Noise Ombudsman The Aircraft Noise Ombudsman will provide an update on recent activities of the ANO, including sharing some reflections from its recent focus on community engagement. The presentation will cover the need to »» Maintain and Enhance Connections with Communities to Meet Future Challenges »» Recognise and Respond Effectively to Emerging Community Concerns »» Stay up to Date with the Current Best Practice in Community Engagement 1000 - 1030 Redefining the role of technology in operation Roy Bolwede General Manager (Global) Airport & ATM Operations Solutions ADB Safegate Airports today are utilising technology to a larger extent than ever before in order to increase the performance of existing infrastructure. Technology is now implemented and integrated across multi-organisational borders at the airport. The clear trend is that highly complex integration projects tend to outgrow specification limits, creating significant challenges to provide their intended, and much needed, operational benefits. It is now time for a paradigm shift, and to bring the operational design and implementation to the forefront to let technology support operations, and not the other way around. 1030 - 1130 Morning Tea

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Airport Operations 1130 - 1200 Airside Operations Management Using Real Time Intelligence Peter Dunlop Airside Operations Manager Airport Brisbane Airside Operations, in partnership with AeroAscent, has introduced an innovative world first mobile app designed to raise Airport Safety, Compliance, Real Time Intelligence, Enablement, Engagement and Efficiency 1200 - 1245 Hot Topics in Airport Operations Chair: Simon Bourke Policy Director AAA Stephen Goodwin DAY 1 WEDNESDAY DAY General Manager - Operations Matt Cocker Executive General Manager - Operations and Corporate Affairs Katie Cooper Head of Aviation Operations 1245 - 1330 Lunch Airport Operations 1330 - 1400 Part 139 Project Update Darren Angelo Acting Manager Aerodrome Regulation CASA »» CASA update »» PIR Part 139 update »» Aerodromes update 1400 - 1430 Integrated Airfield Teams Collaborating for Project Success Matthew Bender Manager, Operations and Standards Jared Feehely Operations Supervisor Gold Coast Airport »» The Tasks at Hand - Brief Overview of Concurrent Capital Projects at GCA 2017/18 »» Team and Relationship Building - Integrating Personnel and Achieving Assurance »» Challenges and Victories - Lessons Learnt

4 23–24 May 2018 Wednesday 23 & Thursday 24 May Brisbane Airport Conference Centre

1430 - 1500 Optimising Airside Operations at a non RPT Airport Barrie Rogers Airport Manager Apron Management for Flight Training Organisations »» Concepts to maximise Apron Usage for High Volume Users »» Scheduled Apron Movements Paperless Aerodrome Reporting »» The Benefits of Tablet/Laptop Based Aerodrome Reporting »» Operating System Add-Ons 1500 - 1530 Afternoon Tea Wildlife Hazard Management

1530 - 1600 Managing Wildlife During the Design and Construction of Brisbane New Parallel 1 WEDNESDAY DAY Runway Jackson Ring Wildlife Coordinator Brisbane Airport »» Wildlife hazard considerations during runway design and construction »» Offsite management and engagement »» Preparing airside operations personnel 1600 - 1630 Technology and the Management of Wildlife Hazards Mike Clancy Airside Operations Manager Northern Territory Airports (Darwin International Airport) Davy Maddick-Semal Manager Operations Northern Territory Airports () »» Overview / Case Studies of Wildlife Hazard Management (and issues) at Darwin and Alice Springs »» Technology that has been used or trialled and the outcomes »» Future plans

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1630 - 1700 The Changing Landscape around Airports and its Impact on Wildlife Strike Risk Will Jamieson Regional Manager, Principal Biologist, Project Manager Vancouver Avisure Historically, over 90% of reported wildlife strikes have occurred on or in close vicinity to airports. With urbanisation and development around airports the risk will increase if not managed effectively. »» The legal framework »» Lessons learnt - Case studies »» What the airport operator can do to manage this issue »» Understanding the risk »» Effective monitoring »» Biodiversity challenges – keeping it real DAY 1 WEDNESDAY DAY »» Influencing change at a local, State and National scale 1700 - 1730 Day One Close 1900 - 2300 Airport Trivia and Networking Dinner Simon Hatfield, Director Airworks Trivia Host

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DARREN ANGELO NARELLE BELL MATTHEW BENDER ACTING MANAGER AIRCRAFT NOISE MANAGER, OPERATIONS AND AERODROME REGULATION OMBUDSMAN STANDARDS CASA GOLD COAST AIRPORT After graduating with a BALLB Darren Angelo, from the Civil from Macquarie University and Matthew joined Gold Coast Airport Aviation Safety Authority (CASA), a short time in private practice, in January 2015 following 10 is currently acting as the Manager Narelle Bell joined Redfern Legal years engaged in operations and Aerodrome Regulation in compliance roles across Centre as Consumer Credit Law 1 SPEAKERS DAY combination with his substantive Advocate and ultimately as Principal Airport Limited group airports. This role as the Senior Standards Officer Solicitor. A move to the NSW experience provided exposure to a for both Aerodromes and Heliports. Anti-Discrimination Board as Senior diverse range of aerodromes with A former Aerodrome Inspector, Legal Officer was followed by roles varied operating levels, environmental Darren is currently leading CASA’s in the NSW Attorney General’s conditions and aerodrome works aerodrome section and is also Department, and finally as Director opportunities. Drawing on these project lead to implement the of the Legislation and Policy Division experiences in his current role as new heliport regulations as well as of the Department. She also served Manager Operations & Standards at updating the existing aerodromes for a short period as Corporate Gold Coast Airport, Matthew works regulations and standards. Counsel for the State Rail Authority. with a small team to oversee the full range of daily and strategic airside Darren also serves as Australia’s In 1994 Narelle was appointed to operations elements representative on the ICAO the Social Security Appeals Tribunal, Aerodromes and Operations Panel the then Equal Opportunity and is a standing member of the Tribunal, the Professional Standards Visual Aids Working Group, the Council and then the Administrative Aerodrome Design Working Group Decisions Tribunal. Narelle also and the Obstacle Limitation Surface established a busy legal policy Task Force. consultancy.

Darren has previously held In 2001 she was appointed to the positions in management, Commonwealth Administrative operations, emergency planning, Appeals Tribunal, serving 13 years safety management, training and as a full time Senior Member on standards compliance. He has also the AAT. Over the last decade she chaired the Australian Aviation has taught reasoning, decision Wildlife Hazard Group and later writing and hearing skills to courts, served on their executive until 2014. tribunals and agency decision makers in Australia and overseas and now consults in these and other law related areas.

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ROY BOLWEDE MIKE CLANCY MATT COCKER GENERAL MANAGER AIRSIDE OPERATIONS EXECUTIVE GENERAL (GLOBAL) – AIRPORT MANAGER MANAGER - OPERATIONS OPERATIONS AND AIR NORTHERN TERRITORY AND CORPORATE AFFAIRS TRAFFIC MANAGEMENT AIRPORTS (DARWIN SOLUTIONS INTERNATIONAL AIRPORT) Matt has been employed at Hobart ADB SAFEGATE Airport for the past 3.5 years, Following 15 years with Ansett and currently holds the position With over 29 years in the industry Airlines, Mike joined the Operations of Executive General Manager, DAY 1 SPEAKERS DAY Roy has worked in most disciplines Department at Darwin International Operations and Corporate Affairs. within Aviation from an operational Airport in December 2001 and has stand point as well as a technical worked in both airside and terminal Matt has been involved in the and systemic stand point both in operations. aviation industry in Australia civil and military environments. since 2005, having held positions In his current role of Airside throughout the country. Roy is very fortunate to be on Operations Manager, Mike is this journey and it has provided responsible for supervising Prior to moving into the aviation him with a unique eye and and leading the team of industry Matt was an Officer in the understanding on stakeholder Airside Operations Officers and , and has a cross-border integration. overseeing the daily airside law enforcement background. operations activities. This includes The aviation industry is facing responsibility for assisting to Matt has completed tertiary enormous challenges ahead to develop the Wildlife Hazard education in business/personnel meet future expansion and Roy Management Plan and oversee management and completed the sees it as his goal to support this the implementation of wildlife International Airport Professional transformation in any way he can. management activities. (IAP) course in 2016.

Mike is a member of the Australian Airports Association Wildlife Working Group and has participated in workshops and forums with the Australian Aviation Wildlife Hazard Group.

8 23–24 May 2018 Wednesday 23 & Thursday 24 May Brisbane Airport Conference Centre

KATIE COOPER MATTHEW DUFFY PETER DUNLOP HEAD OF AVIATION HEAD OF SAFETY, SECURITY AIRSIDE OPERATIONS OPERATIONS & SERVICE DELIVERY MANAGER MELBOURNE AIRPORT SYDNEY AIRPORT BRISBANE AIRPORT

Katie Cooper has been involved in Matt joined Sydney Airport in Peter is an experienced and highly aviation for over 20 years and is December 2012 as the Head of motivated professional with currently the Head of Operations Service Delivery during a period expertise in Managing Airline at Melbourne Airport. Over the Operations, Customer Services

of significant change as the 1 SPEAKERS DAY course of Katie’s career, she has organisation shifted its focus to and Airport Airside Operations. been fortunate to have worked in delivering service excellence. His Peter has a proven track record in Aviation in many different locations, portfolio expanded a year later to developing quality systems in team from the UK and New Zealand to include safety and security thus environments and establishing various cities in Australia. consolidating all of Sydney Airports long-term quality relationships operations into a single business throughout the aviation industry. Katie’s work experience has been unit. enhanced by formal studies Peter has been in the aviation including an MBA; being awarded Matt’s role includes oversight industry for 45 years and is currently a scholarship to attend Harvard of terminal operations including leading the Airside Operations team Business School from Chief baggage, airfield operations, at Brisbane Airport with the goal Executive Women as well as various workplace health and safety, to achieve world class standards qualifications in business and aviation safety, resilience and through ongoing Staff Development, aviation. emergency management, asset introduction of Quality Systems, allocations and service contracts. Training Competencies and Standard Operating Procedures. Matt has led the operational teams through a period of unprecedented Brisbane Airport Airside Operations growth with existing infrastructure is now fully digitised through the being placed under significant implementation of Tracker Airside pressure. During this period Sydney providing Real Time Intelligence to Airport improved its performance manage the day to day and future in service delivery, safety and operations at Brisbane Airport. compliance through comprehensive changes to processes, service contracts, technology and teams.

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JARED FEEHELY STEPHEN GOODWIN WILL JAMIESON OPERATIONS SUPERVISOR GENERAL MANAGER - REGIONAL MANAGER, GOLD COAST AIRPORT OPERATIONS PRINCIPAL BIOLOGIST, BRISBANE AIRPORT PROJECT MANAGER Jared Feehely joined Gold Coast VANCOUVER Airport in June 2017, with over Stephen began with BAC in 1997 as AVISURE seven years’ of experience within the Manager of Human resources, the airport sector across regional, until appointed in April 2002 to Will is a leading professional in the position of General Manager wildlife strike management and

DAY 1 SPEAKERS DAY major and capital city airports along with two and half at the Operations. manages a team of consultants to peak industry body, the Australian deliver projects across the globe. Airports Association. Stephen is responsible for the He has been involved in assessing, ongoing operation of BAC’s core developing and implementing In his role as Airside Operations Airport activities which include: wildlife strike management Supervisor, Jared is responsible for Terminals and Airside Operations, programs at airports nationally and the safe and efficient day-to-day Security and Emergency Services, internationally since 2004. He is operations of Gold Coast Airport Environment and Sustainability and currently responsible for project ensuring the airfield operations Airport Approvals. managing the wildlife management team are equipped to provide a high program for Vancouver and Sydney level of service to all stakeholders Stephen has a Bachelor of International Airports. In recent and airfield users. Economics from the University of years he has been instrumental in Queensland, and is a member of the development of airport hazard Jared plays a key role in the AICD and in 2010 completed the assessments assisting airports and interface between operations and INSEAD Advanced Management land owners to reduce the wildlife projects ensuring airside capital Program. strike risk. projects are completed efficiently and compliantly. Stephen became a Board Member of the Australian Airports Association and Chairman of the AAA Queensland Division in 2005 and National Chairman of the AAA in 2011.

10 23–24 May 2018 Wednesday 23 & Thursday 24 May Brisbane Airport Conference Centre

DAVY MADDICK-SEMAL JACKSON RING BARRIE ROGERS MANAGER OPERATIONS WILDLIFE COORDINATOR AIRPORT MANAGER NORTHERN TERRITORY BRISBANE AIRPORT PARAFIELD AIRPORTS (ALICE SPRINGS AIRPORT) Jackson Ring has been with Barrie joined Parafield in November Brisbane Airport Corporation (BAC) 2017 as the Airport Manager Davy started his career in the since 2012 and was appointed to and is responsible for managing Tourism Industry first as a Tour the position of Wildlife Coordinator the aeronautical infrastructure Leader in various parts of the

in 2015. Prior to this appointment, and overseeing the day to day 1 SPEAKERS DAY world such as Africa, the Middle Jackson gained a decade of valuable operations at the airport, which East and the Caribbean, before experience in Airside Operations at include flight training, charters, arriving in Australia in 2008 where regional airports. adventure flights, maintenance his adventure into aviation literally and refueling facilities. Previously took off. With a keen interest in wildlife Barrie was the manager at Port management, Jackson is responsible Lincoln Airport from July 2013 and In July 2016 Davy moved to his for setting the field management oversaw the completion of the new current role as part of the Northern program for wildlife control at $13m passenger terminal and apron Territory Airport Pty Ltd group. Brisbane Airport. He is also the expansion. Barrie has over Davy is currently responsible for all business lead for ground breaking 25 years’ experience in management of aviation operational research into the activity of mud infrastructure management in activities at Alice Springs and wasps in and around the airfield. government and private sector Tennant Creek Airports. with a focus on aviation and Through his important work, asset management. Barrie has Jackson hopes to find new also worked with the Lord Howe strategies that help reduce strike Island Board as Manager Technical rates and improve aircraft safety on Services for 9 years including a global scale. management of the Island’s Airport and infrastructure assets.

Prior to returning to Australia in 2001 following 10 years based in the USA Barrie was President of Castec USA Inc; a subsidiary of US Fortune 500 company Eagle Picher Industries a manufacturer of specialised robotic heavy construction equipment developed in Australia. During this time Barrie also owned and operated Santa Monica Heli- Services a Robinson R22 franchise focused on training and charter with a fleet of 5 helicopters.

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Time Speaker and Session Details 0830-0900 Arrival Tea and Coffee THEME Airport Operations 0830 - 0900 Airside Operations and Industry Development Simon Bourke Policy Director AAA 0900 - 0945 Published Procedures and How they Affect your Airport Operations Panel discussion with CASA and Procedure Designer »» Explanation to terms used »» Provide understanding how various procedures can directly affect the usability of

DAY 2 THURSDAY DAY the Airport »» Explain CASA annual flight validation requirements »» Airport Operator obligations to assist in protection of published procedures Chair: Ray Oakley Director Airports Plus Joe Hain Team Leader Aerodromes CASA Tim Hurley Aviation Safety Inspector CASA 0945 - 1030 MOS 139 Panel session will include interactive audience polling and will cover issues such as »» Content & Implementation of New MOS Part 139 »» Understanding MOS 139 Standards »» Airport Owner Responsibilities Chair: Simon Hatfield Director Airworks Consulting Ken Allcott Airfield Planning Manager Sydney Airport Captain Brian Greeves Safety and Technical Consultant Australian Airline Pilots’ Association Tom Griffiths Director Airports Plus 1030 - 1100 Morning Tea

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Compliance, Risk and Emergency Management 1100 - 1145 Emergency Case Study - Chair: David Nye Major Airports Manager AAA Tony Schulz Airport Operations Manager Rob Porter General Manager Paul Watson DAY 2 THURSDAY DAY General Manager - Civil Services and Operations Hamilton Island Airport 1145 - 1215 Emergency Preparedness Bob Calaby Aerodrome Safety and Standards Manager Northern Territory Airports Pty Ltd (Darwin International Airport) »» Exercise and Real Thing »» Darwin and Alice Springs Case Studies 1215 - 1245 Sharing the Load of Emergency Response Jill Brix Principal Consultant Avisure Airports are faced with a multitude of emergency incidents. In 2016, nearly 230 aircraft were involved in accidents in Australia, including 15 fatal accidents, 291 serious incidents and airports responding to countless local standbys. Add cyclones, storms, floods, the occasional unruly passenger (just to name a few) and the expectation of having an operational ready airfield to the fray, incident management and practicing for emergencies is often seen as a burden. Add increasing costs and limited resources, airports must seek ways to be more efficient and to lighten their load. »» Reducing your workload through an Emergency Exercise Planning Committee »» Local emergency resources – what’s available »» The power of airport community 1245 - 1330 Lunch

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Airside Safety 1330 - 1400 Airside Behavioural Safety Learnings - Driver Behaviour, Equipment Housekeeping and Pilot Behaviour Luc Ramalinga Airside Manager Melbourne Airport »» Key Safety Issues Melbourne Airport face in day to day operations »» How does industry improve in Airside Works notifications in particular to the pilot community »» “Target to 10” Speed Campaign Case Study »» GSE Issues and how is Melbourne Airport dealing with this issue 1400 - 1430 Is Your Fuel Operation a Possible Safety Risk? DAY 2 THURSDAY DAY Fiona Ryan Director Aeroglobal »» What could go wrong »» What risks exist to the »» Environment and ecosystem »» Infrastructure »» Passengers and staff »» What are the consequences »» Regulatory compliances Pavement Works and Airside Operations 1430 - 1500 Cairns Taxiway Bravo Upgrade Learnings Kate McCreery-Carr Chief Operations Officer The keys to overcoming challenges include: »» Managing expectations »» Develop realistic project delivery timeframes »» Meet clients’ needs and stick to the plan (A) »» Make sure you also have a Plan B and C 1500 - 1530 Stakeholder Engagement and Management with Works and Airport Operations Jim Parsons National Airports Manager Fulton Hogan »» Stakeholder engagement and maintaining BAU whenever possible »» The Contractors major risks through a time limited possession period »» How the Project design can implicate the complexity of “returning to service” movement areas »» The cost implications of covering risk and how it fits into the Contract Schedule »» Innovation and how we can introduce this into the works to improve operational surety 1530 - 1600 Afternoon Tea

14 23–24 May 2018 Wednesday 23 & Thursday 24 May Brisbane Airport Conference Centre

1600 - 1700 Regional Airports Operations Panel Interactive Workshop Chair: Rob Porter General Manager Mackay Airport Kate McCreery-Carr Chief Operations Officer Cairns Airport Paul Watson General Manager - Civil Services and Operations Hamilton Island Airport Matt Cocker Executive General Manager - Operations and Corporate Affairs Hobart Airport 2 THURSDAY DAY Matthew Bender Manager, Operations and Standards Gold Coast Airport 1700 Close

15 AIRPORT OPERATIONS OPS SWAP FORUM 2018 23–24 May 2018

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OandMs has been engaged by Australian airports coast-to-coast to solve their asset Are you tired documentation problems. The building industry is struggling in its transition from paper O&Ms to various digital KEN ALLCOTT JILL BRIX BOB CALABY of looking for AIRFIELD PLANNING PRINCIPAL CONSULTANT AERODROME SAFETY AND formats, leaving projects at risk and exposed to litigation regarding the correct completion MANAGER AVISURE STANDARDS MANAGER documentation. SYDNEY AIRPORT NORTHERN TERRITORY airport With more than 26 years of aviation AIRPORTS OandMs’ focus is on making sure your facility managers get the building information they Trained as an Air Traffic Controller, experience, Jill has extensive (DARWIN INTERNATIONAL drawings need to operate the building and ensure compliance from practical completion. Ken worked at Sydney, Melbourne, experience in airfield operations, AIRPORT) Avalon, Bankstown airports both risk management, and systems You won’t have to chase architects, engineers and construction companies for the building as a tower controller and enroute management (quality, safety, Bob Calaby is the Aerodrome DAY 2 SPEAKERS DAY and asset information any more... the information that is critical to managing your insurance and controller before moving to Sydney risk, and environment), providing Safety & Standards Manager at Airport. At Sydney Airport Ken has Northern Territory Airports, based compliance needs, and with the ongoing maintenance of your airport facility. Avisure’s clients with a suite information? held positions as Airfield Operations of services such as compliance in Darwin. Bob is responsible for OandMs service is different to any other digital O&Ms offering - most other document Manager, Airfield Standards monitoring, auditing and emergency safety management, aerodrome Manager, Manager Aviation events training. compliance and emergency platforms catch less than 30% of the as-built documentation. Capacity and Planning. planning. OandMs captures 100% of the documentation with a transparent, systematic process Jill is also a Reservist Officer with Ken assisted with the aviation the Royal Australian Air Force, After a previous career in that can manage the largest airport development. It can audit an existing builder’s planning for the Sydney 23SQN, RAAF Base Amberley. At engineering surveying, Bob joined performance with a complete gap analysis of outstanding project O&Ms. 2000 Olympics, development the last two years AAA National the Federal Airports Corporation of A380, B748 and B77X Conferences Jill has presented on in Darwin in 1997, originally in the The OandMs system provides detailed checklists, highlighting every asset type and what standards, implementation emergency response exercises. This position of Technical Supervisor and type of document needs to be collected, while allowing builders to monitor the gathering of slot allocation scheme, year Jill will provide more tips based then moving into various operations facilitated the implementation of roles. of O&Ms on a daily basis. on airport exercises and research to transmissometers, stop bars, and assist airports in getting the most Bob was Secretary to the National OandMs is the only service that will provide your builder with a definitive “road map”, Category II runway upgrades at out of their emergency exercise. Sydney Airport. Ken also worked Airport Emergency Planning showing what documentation each trade will need to deliver on your project. This has with Airservices and industry to Advisory Group from 2009 to 2011 never been done before. install the first GBAS unit in the and Chair of the AAA Emergency Management Forum from 2011 to If you have problems finding critical information about lighting systems, start-up and shut- southern hemisphere at Sydney Airport. 2014. down procedures for Co-Gen plants or a basic set of as-built drawings, OandMs have a cloud-based solution which allows you to find all this information with just three clicks. And, if you have existing buildings where you want to take back control of servicing your buildings, we can show you a simple way to reduce costs and meet compliance obligations. Call 1300 784 910 now to arrange a 15 minute, one-on-one demonstration

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CAPTAIN BRIAN GREEVES TOM GRIFFITHS JOE HAIN SAFETY AND TECHNICAL DIRECTOR TEAM LEADER CONSULTANT AIRPORTS PLUS AERODROMES AUSTRALIAN AIRLINE CASA PILOTS’ ASSOCIATION Tom has over 45 years’ experience in the operation and management Joe has been in the aerodrome A Fellow of the Royal Aeronautical of airports in the general aviation, industry for 23 years with the Society, Brian concluded 38 scheduled domestic regular public last 8 years working with the years active flying career with his transport, international public aviation safety regulator. With DAY 2 SPEAKERS DAY retirement from Cathay Pacific in transport and military areas, a background in aerodrome 2005 (though he still holds a current commencing his career in 1973 as operations and works management licence on the A330). Since then an Airport Inspector with the then at a leading Australian airport, he has focused his energies on Department of Civil Aviation. Joe now works within the CASA training, including the development aerodrome inspector team. of the International Federation of Tom was the manager of Hobart Airline Pilots Associations (IFALPA) International Airport, responsible Undertaking aerodrome Runway Safety Team Representative for all aspects of the airport surveillance in all states and Courses. He also provides operations as well as commercial, territories in Australia has consultancy services to airports, finance and staffing matters. provided Joe with a detailed airlines and other organisations. understanding of the range of In 1999 Tom became a self- complexities facing aerodrome Brian is a past chairman of employed consultant and a director operators around the country. the IFALPA Aircraft Design and of Airports Plus Pty Ltd. In this role Operations Committee and a he provides Aerodrome Safety and member of the Aerodrome and Technical Inspections, operational, Ground Environment Committee. technical, management advice, He is presently a Safety & Technical master planning, business planning Consultant for the Australian and and assessing on and off-airport International Pilots’ Association/ development applications primarily Australian Airline Pilots Association to airport owners and operators (AusALPA) and a Faculty Manager throughout Australia, airlines for the Joint Airworthiness and governments. Tom is a CASA Authorities’ Training Office (JAA-TO). Approved Person authorised to conduct Aerodrome Safety Brian has been actively involved Inspections. in the new airport development in Hong Kong, Bangkok, Centrair Tom also provides training courses and Durban. He was a member of for Aerodrome Reporting Officers the CASA Part 139 PIR WG and is and Aerodrome Managers. currently serving on the Sydney Airport LRST, the Brisbane Low Tom has been an active member Visibility Operations Workshops of the CASA committee that has and the Australian Aviation Wildlife been reviewing and redrafting the Hazard Group Executive. Civil Aviation Safety Regulation Part 139 and the Part 139 Manual of Standards – Aerodromes.

18 23–24 May 2018 Wednesday 23 & Thursday 24 May Brisbane Airport Conference Centre

SIMON HATFIELD TIM HURLEY KATE MCCREERY-CARR DIRECTOR AVIATION SAFETY CHIEF OPERATIONS OFFICER AIRWORKS CONSULTING INSPECTOR CAIRNS AIRPORT CASA After working in the aviation Kate has over 25 years airport industry for over 15 years both Tim has been a Aviation Safety experience. Her current role is internationally and domestically, Inspector (AIM & IFP) at CASA since Chief Operations Officer which Simon has now established his own December 2015. Tim’s previous encompasses overseeing the vital business, ‘Airworks Consulting’ positions have been with the Office day to day operations of Cairns DAY 2 SPEAKERS DAY where he specialises in Airport of Airspace Regulation and as Airport, as well as providing Operations, master planning and an Airspace Project Specialist at leadership and management to airport design. CASA from 2011 to 2015. Before the airport’s operations business joining CASA, Tim spent 5 years at unit in accordance with legislative Professionally Simon has achieved Virgin Australia predominately in requirements and corporate a number of goals which have been the Flight Operations Technical and objectives. recognised nationally by the AAA. Aircraft Performance team. Tim is a general aviation pilot and has a Kate is called on to provide expert Simon has an unbridled enthusiasm Bachelor of Aviation and Diploma input into the development of for flight from an early age which of Engineering Studies (Civil strategic objectives that contribute has led him to become both an Engineering). to the long term success of the experienced glider and power pilot. airport along with input into the operational aspects of Mackay Airport as part of the NQA (North Queensland Airports) group.

Kate leads a team spanning across Operations, Security, Terminals, Engineering, Maintenance & Infrastructure looking after all operational aspects of the airport business including terminals, airside areas and landside areas and a vast range of highly safety sensitive work areas across a number of different groups of employees.

19 AIRPORT OPERATIONS OPS SWAP FORUM 2018 23–24 May 2018

RAY OAKLEY JIM PARSONS ROB PORTER DIRECTOR NATIONAL AIRPORTS GENERAL MANAGER AIRPORTS PLUS MANAGER MACKAY AIRPORT FULTON HOGAN Ray Oakley has had over 40 years’ As General Manager Mackay experience in the operation and Jim is the National Airports Airport, Rob works closely with management of a range of airports Manager for Fulton Hogan where a range of aviation, business, from small community airports to he overviews the companies government and community airfield works. DAY 2 SPEAKERS DAY Melbourne International Airport. partners and stakeholders.

Ray’s career in aviation has seen He has extensive experience in the Rob is passionate about the future him work as an Airport Inspector pavement and civil infrastructure of Australian regional aviation and for the Department of Civil construction business and has been the fast pace of airports in general. Aviation, Ground Maintenance involved in this work, specialising in During Rob’s 30 year career in the Manager Melbourne Airport and as the Airport arena since he started Australian aviation industry he has Operational and Technical Manager with the Australian Department of also gained experience working . Aviation in 1978. with the Department of Aviation, Airservices Australia and Sydney, Jim has a strong Project Since 1999 when Ray became a Canberra, Alice Springs and Gold Management background, as well consultant and joint director of Coast Airports. Airports Plus P/L he has worked as having vast practical experience for a large number of Airports in asphalt and granular pavement Rob has been a member of the applying his experience to all facets production and laying operations. ICAO panel for ARFFS and his of their operations. He is currently international engagements have Jim places energy and emphasis conducting over 30 Aerodrome seen him visit airports at Saudi on close working relationships, Technical / Safety Inspections Arabia, India, London, Amsterdam, enabling practical and innovative annually for a range of airports from Paris and Fiji. Sydney down to the size of Yarram solutions to his clients in Victoria. Ray also conducts requirements. In addition to his new role as training of Aerodrome Reporting Deputy Chair of the AAA Board, Jim, with a career spent interstate, Officers, Works Safety Officers and Rob is currently the chair of Mackay throughout Asia, the pacific and Airport Managers/Staff not directly Tourism Limited and Mackay NZ, now uses Sydney as his base. involved in Airport Operations. Stadium. Mackay Airport is part of the North Queensland Airports Ray works closely with CASA and group which also operates Cairns Airservices Australia to provide Airport. support to Airport Operators in helping them understand the ever changing aviation environment.

20 23–24 May 2018 Wednesday 23 & Thursday 24 May Brisbane Airport Conference Centre

LUC RAMALINGA FIONA RYAN PAUL WATSON AIRSIDE MANAGER DIRECTOR GENERAL MANAGER - CIVIL MELBOURNE AIRPORT AEROGLOBAL SERVICES AND OPERATIONS HAMILTON ISLAND AIRPORT Luc has worked in the aviation Fiona is the CEO of AeroGlobal. industry for over 10 years and She is an aviation management As General Manager of Civil spent the last 7 years working for post- graduate, holds an IATA Safety Services & Operations Hamilton Melbourne Airport. Diploma, Aviation Auditor diploma Island Enterprises, Paul shares the and is an internationally certified Oatley family’s vision to create a DAY 2 SPEAKERS DAY As the Airfield Manager Luc fuel operations inspector. Fiona is a world-class holiday destination. manages the airfield department multiple disciplined safety specialist Paul hails from a background responsible for airside safety in Australia and internationally. in Airline Operations, Airport and compliance, airfield civil Operations, Financial Management infrastructure and also airfield Fiona also has a background in fuel and Emergency Services. lighting. operations auditing, emergency Response management, Risk Luc is particularly active in Management, Wildlife Hazard As General Manager of Civil overseeing safety on the airfield Management Services & Operations, Paul and chairs both the Airside Safety oversees 90 staff for a suite of Committee and the Melbourne Fiona has worked with the departments in his portfolio which Runway Safety Team with an International Aviation Safety include the Airport, Transport, emphasis on driving change in Association (IATA) for a number of Security, Fire Department, airside safety culture and improving years; with a number of airlines and Medical Centre WH&S and Public driver behaviour. airports around the world Area Cleaning. He is also responsible for the close working relationship with Queensland Police Service and Queensland Ambulance Service both of whom have officers deployed on Hamilton Island and work closely with his emergency service departments. With a TONY SCHULZ small and dedicated Airport team AIRPORT OPERATIONS MANAGER WHITSUNDAY servicing in excess of 500,000 COAST AIRPORT passengers per year and recognised as one of the top 8 regional airports Tony has spent many years in the in Australia, Hamilton Island’s aviation industry seeing it from a occupancy has grown to an variety of angles. He has been with average rate of 92% per year and Whitsunday Regional Council for 11 generates an annual turnover of years and looks after Whitsunday AUD$250 million. Coast Airport, Bowen and Collinsville’s aerodromes.

21 AIRPORT OPERATIONS OPS SWAP FORUM 2018 23–24 May 2018

Platinum Partner Event Partner PARTNERS Fulton Hogan ADB Safegate Australia Level 1 Building 7 Unit 8, 677 Springvale Road Botanicca Corporate Park Mulgrave VIC 3170 572 Swan Street T: 03 8545 1600 Richmond VIC 3121 F: 03 8545 1699 T: 03 9340 6200 C: Jimmy Maitland F: 03 9340 6299 www.safegate.com www.fultonhogan.com ADB Safegate is a leading provider of solutions that Fulton Hogan is Australia’s largest and most boost efficiency, improve safety, raise environmental experienced provider of runway, taxiway and apron sustainability and reduce operational costs for airports. construction, upgrade and maintenance services at The company partners with airports to explore their international, domestic and regional airports and current situations, identify bottlenecks and jointly solve defence facilities. Fulton Hogan have the people, them through integrated solutions that address airport equipment, management systems and financial operations from approach to departure. stability to offer the broadest range of tailor-made solutions for airport owners and operators. Products and services »» Supply of Airfield Lighting Systems Products and Services »» Installation and commissioning of AGL »» All airport civil infrastructure and pavement construction and maintenance services »» Supply, installation and commissioning of Gate Docking Systems »» Grooving »» Air Traffic SafeControl »» AGL works »» Project management »» Friction Testing / Rubber Removal »» After sales support »» Specific Technical & Design Services »» Airport specialised bituminous products »» JetBind® - bitumen binder used in asphalts for airport surfaces »» JetBlack® - a blend of premium bitumen emulsion, special additives & mineral filler »» JetBond® - a premium modified bitumen emulsion tack coat »» JetBloc® - a speciality fuel resistant coating to protect asphalt surfaced pavements

22 23–24 May 2018 Wednesday 23 & Thursday 24 May Brisbane Airport Conference Centre

Event Partner Airport Trivia and Networking Coffee Station Partner Dinner Partner PARTNERS Avdata Australia Jacobs Group Airports Plus PO Box 117 PO Box 3848 PO Box 788 Gisborne VIC 3437 Dickson ACT 2602 South Brisbane QLD 4101 T: 03 5426 2544 T: 02 6262 8111 T: 07 3026 7100 M: 0413 868 013 F: 02 6262 8119 F: 07 3026 7300 C: Ray Oakley www.avdata.com.au C: Alex MacDowell www.jacobs.com Ray and Tom from Airports Plus has Avdata’s Airport Billing Service, been for over 18 years providing established in 1989, is used by Jacobs provides a diverse range assistance and guidance to over more than 150 airports Australia- of technical, professional and 60 Airports to ensure they maintain wide. Avdata specialise in tailored construction services to our clients compliance with CASA standards solutions - we make our system at international, regional, and and continuously improve their fit your charges. Avdata collects municipal airports around Australia. aircraft safety environment. and manages air traffic data from multiple sources including audio Services include aviation planning, Technical and Safety Inspections recorders, and gives you easy access site development, and asset »» ARO/WSO training to the information you need. management to architecture and engineering design through »» AEP Exercise facilitation Products and services to construction support, »» Airside Project guidance commissioning and long-term »» Billing services – for aircraft »» Pavement Maintenance facilities management. landing and parking fees, guidance passenger charges and other Products and services specialised charges as required. »» Airside Civil Infrastructure »» Obligation-free evaluation service »» Landside and Buildings Infrastructure »» Airport traffic data - short or long term »» Services Infrastructure »» Customised reporting »» Access control and billing services for other applications

23 AIRPORT OPERATIONS OPS SWAP FORUM 2018 23–24 May 2018

CONTACT DETAILS

Australian Airports Association P 02 6230 1110 E [email protected] www.airports.asn.au