Metrotenerife's Experience

METROTENERIFE’S EXPERIENCE

Noviembre 2019

References in railway projects.

Contact

Ms. Teresa Benet Ctra. Gral. La Cuesta, n. 124 38108 La Laguna, Tenerife +34 922024824 [email protected]

TABLE OF CONTENTS

1. Company profile ...... 2 2. References ...... 8

1. Company profile

METROTENERIFE is a Consulting, Engineering and Operation&Maintenance company within the railway infrastructure sector. The firm was constituted in Spain in 2001, as a Public Private Partnership, in order to launch and alternative means of transport in the form of railway lines on the island of Tenerife.

Based on the extensive knowledge accumulated at each stage of a railway transportation project: studies and design, construction management, testing and commissioning, operating and maintenance; the firm provides a variety of consultancy services tailored to its client’s needs.

Currently, METROTENERIFE employs a team of 180 experts and subcontracts a team of 40 professionals. In addition, the company has provided technical assistance to clients located in four continents. The enterprise has its headquarters in Spain and has offices in Ecuador and Peru.

METROTENERIFE is a member of:

 International Association of Public Transport (UITP)  Spanish representative at International Association of Public Transport (UITP) Light Rail Committee  Latin American Metro and Subway Association (ALAMYS)  Association of companies managing collective urban transport (ATUC)  and takes an active part in European Cooperation in Science and Technology (COST) on safety in Tramway systems.

The company holds the following certifications:

 AENOR universal accessibility certificate: METROTENERIFE is the first and unique Spanish transport operator holding this certification  Quality Assurance (ISO 9001)  Health and Safety in the Workplace (OHSAS 18001)  Environmental Management (ISO 14001)

Moreover, METROTENERIFE, has received the following awards and honours:

 Best environmental and Sustainability Initiative – Global Light Rail Awards 2018  Highly Commended Vision of the year – Global Light Rail Awards 2018  Highly Commended Project of the Year - Smart Rail Awards 2018  Shortlisted Zero Project Award 2018  Highly Commended Significant Safety Initiative – Global Light Rail Awards 2017  Shortlisted XV Technological Innovation Award Talgo Foundation 2015  Shortlisted III Ability Awards Telefonica 2014  National Cermi.es Award 2014  Best Practices Canarias Government Award 2012  Alberto Guanche Award 2011  Bastón Blanco Once Canarias Award 2011  Accessible Architecture Award 2007

Areas of activity

Consultancy and Engineering services

METROTENERIFE provides the expertise in engineering and consultancy needed for the development and management of their clients’ transport systems. Moreover, METROTENERIFE has an extensive experience in O&M, which give them the ability to integrate operations and maintenance constraints from the design stage: the key to guaranteeing that a line is functional and maintained in line with budget forecasts throughout its useful life.

1. Planning. We assist government administrations and private companies to make decisions on infrastructure and transportation services: master plans, transport system plans, analysis and management of mobility, technical and economic feasibility studies, assistance with Public-Private Partnerships (privatization, outsourcing, BOT, management contracts), design of operational-maintenance-financial models, concept studies and demand studies.

2. Design. Detailed design and engineering, technical assistance in project management, planning, drafting of the technical and administrative specifications, management of tenders, drafting and revision of technical and functional specifications, development of interfaces, definition of a charging structure, accessibility plan and Rolling-Stock assessment. 3. Construction. Management and technical assistance on site, planning, follow up, building and quality certificates, execution and interfaces controls.

METROTENERIFE has provided consultancy services in planning, design and construction to clients from Europe, Latin America, Africa and Middle East, involving urban and interurban rail transport.

Operation & Maintenance

METROTENERIFE has and extensive experience in O&M, endorsed by the positive results obtained in the different projects it has managed. The firm has been involved in the pre-operation and operation of the following Light Rail Train systems: Madrid (Spain), Zaragoza (Spain), Malaga (Spain), Cadiz (Spain), Rabat (Morocco), Jerusalem (Israel) and Cuenca (Ecuador).

Based on this knowledge, the company offers technical assistance services aimed at operators and Transport Authorities:

1. Tests and trials. Drawing up, implementation and follow up of tests (of the systems, interfaces and integration), stress tests, tests on degraded modes of the system, etc.

2. Pre-operational stage. Assessment in Human Resources and Labor Relations, drafting of operational documentation, maintenance plans and tender documents, depot lay-out, theoretical and practical training of staff, deployment of temporary drivers and drivers training.

3. Service simulation. Development, programming and management of the “empty running” tests, service demonstration and validation of procedures.

4. Running and maintenance. Development of the operating program, definition and optimization of the service, management of obsolescence, revision and optimization of the maintenance plan, RAMS studies, financial and operational management, operational benchmarkings, operation of LRT/tramways and conventional trains lines, maintenance of rolling-stock and fixed installations, assistance and training in maintenance management, etc.

I+D+i

Transporting millions of passengers every year has allowed METROTENERIFE to know firsthand the needs of the sector in terms of safety, technology and energy. The engineering team develops innovative solutions that meet the needs of operators worldwide, as well as the creation of safer and more efficient transport systems. Some of the innovations are the following:

1. Speed Monitoring and Control Safety System (SIMOVE). Development, testing and deployment of a system that continuously monitor and control the speed of its vehicles, comparing the position and speed of any railway vehicle with the appropriate speed for any given section of the lane. In case the driver over speed the system warns the driver and if not reduced the system stops the vehicles avoiding the risk of the vehicle overturning on curves due to excessive speed. SIMOVE has a very strong back-office that becomes a powerful tool for the railway operator to monitor aspects such as traffic signal priority, time spent at stops and termini, commercial speed per line section, quality of driving in terms of braking and acceleration consistency, accelerations module to analyse passengers comfort and falling due to jerk, etc. SIMOVE is a key tool in order to detect speeding not detected before and to produce statistics to evaluate driving behaviour.

SIMOVE has been installed in two LRT systems in Spain and recognized as a significant safety system by operators across Europe and Latin America. Moreover, SIMOVE has been highly commended as Project of the Year at Smart Rail Awards 2018, highly commended as Significant Safety Initiative at the Global Light Rail Awards 2017 and Shortlisted at the XV Technological Innovation Award of Talgo Foundation 2015.

2. “VIA-MOVIL” is an integral ticketing system that unifies, by means of the user’s mobile telephone and without the need for a paper ticket, the purchase, validation and ticket control process, and which allows for a direct communication between the transport operator and passengers. VIA-MOVIL enables management of complex ticketing systems in multi-operator environment. 3. Other: On-board measurement energy consumption software, Rail vibration absorber system patent, Sewers cover levelling system patent, etc.

METROTENERIFE Company Staffing

Organization

METROTENERIFE has a multidisciplinary team that brings together specialists with recognized skills and knowledge in engineering, systems, operation and maintenance, allowing the company to manage the complexity of rail transport projects

The team of professionals includes civil, IT and industrial engineers as well as architects. In addition to the permanent staff, there is a large number of experts who collaborate with METROTENERIFE’s team in providing assessment for specific projects.

2. References

2.1. Planning

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Feasibility and design of “Improvement of Lima-Chosica 2.042.712,22€ Railway Corridor” project. COUNTRY: Peru Duration of Assignment (months): Location within Country: Lima On-going Name of Client: Total Nº of staff-provided: Ministry of Transports and Communications of Peru 11 Address: Approx. value of the services provided by your Jr. Zorritos 1203, Cercado de Lima, Lima. firm under the contract (in Euro): 1.225.627,33€ Start Date (Month/Year): Completion Date (Month/Year): 05/2018 On-going Name of associated Consultants, if any: Trazas Ingeniería S.L. Peru, Green Life S.A.C. Narrative Description of Project: The project of “Improvement of the Lima-Chosica Railway Corridor”, Monserrate-Chosica Section, aims to implement a variety of interventions in the current railroad, with emphasis on safety, in order to give it the capacity to provide public passenger transport service between the districts of the Eastern Cone of Lima and Cercado de Lima. Moreover, the railroad must operate jointly with the rail freight transport, which is currently in service, creating a segregated railroad suitable for high-capacity mixed traffic (passengers and freight).

The section extends between the Monserrate (PK 13) and Chosica (PK 54) stations, with a total length of approximately 41 km. The object of this contract is the pre-investment, feasibility and design study (Estudio de preinversión a nivel de perfil) of the section mentioned above, which aims to: a) Improve the security conditions of the mass freight transport and passengers of the East Railway Corridor (Center Railroad), transforming it into a segregated corridor. b) Reduce the risk factors, vulnerability and impact of natural phenomena on security. c) Facilitate the displacement of new areas of urban development, production, logistics and services as well as the improvement of the conditions of the existing ones in the transportation system’s area of influence.

Description of actual services provided by your staff within the assignment: - Diagnosis of current situation and definition of the problem, its causes and effects. - Definition of objectives, approach and methodology of the project. - Study of traffic and railroad capacity. - Georeference, topography and geometric design. - Signaling and road safety. - Hydrologic and hydraulic studies. Geologic and geotechnical study. - Analysis of alternatives and selection of the optimal alignment. - Analysis of alternatives and selection of the optimal alignment. - Social, economic and sensitivity analysis and evaluation of alternatives alignments. - Analysis of the sustainability and environmental impact of the alignments alternatives. Archaeological study. - Infrastructure and superstructure design. - Demand estimation and determination of the supply-demand gap to meet. - Railway operational model. - Definition and analysis of costs. - Drafting of the activities chronogram and investment required to implement the selected alignment. Company name: METROPOLITANO DE TENERIFE

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Basic study of Tenerife's South Tramway (Adeje- 75.000€ Arona) COUNTRY: Spain Duration of Assignment (months): Location within Country: Tenerife 4 Name of Client: Total Nº of staff-provided: Tenerife Island Government 4

Address: Approx. value of the services provided by your Pza. España nº1. Santa Cruz de Tenerife. Spain firm under the contract (in Euro): 75.000 € Start Date (Month/Year): Completion Date (Month/Year): 03/2014 06/ 2014 Name of associated Consultants, if any: N/A Narrative Description of Project:

The basic study defines the layout of the future tramway corridor, calculating a length of 17 km, that will deserve two different municipalities.

Description of actual services provided by your staff within the assignment: - Analysis of the urban integration of the line - Drafting of the cartography and topography - Demand study - Definition of affected services and expropriations - Operation and maintenance integration and resilience - Economic-financial feasibility Company name: METROPOLITANO DE TENERIFE

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Upgrade pre-feasibility study for the Light Rail 28.000€ Train in Cairo COUNTRY: Egypt Duration of Assignment (months): Location within Country: Cairo 3 Name of Client: Total Nº of staff-provided: Expanish 2

Address: Approx. value of the services provided by your 40 Almaza Street. Cairo. Egypt firm under the contract (in Euro): 28.000€ Start Date (Month/Year): Completion Date (Month/Year): 01/2014 03/2014 Name of associated Consultants, if any: N/A Narrative Description of Project:

The light rail system in Cairo consists of 6 lines covering 44,4 km. serving main areas of the city via the more than 80 existing stops. The assignment consisted in the redefinition of the operations plan and the improvements and actions proposed to provide a better light rail service in the city.

Description of actual services provided by your staff within the assignment: - Launching of an initial analysis of the current light rail network in Cairo to propose solutions that will provide marked improvements to the network, which will serve as a first step towards re-launching a public transport system in Cairo. - Re-organization of the existing lines, matrix operation. - Evaluation of the renewal of rolling stock and modernization of stops. - Analysis of the investment needed to modernize the infrastructure of the light rail network. Company name: METROPOLITANO DE TENERIFE

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Feasibility Study for the construction of the 189.058,16 € extension of the South Train line to Fonsalía COUNTRY: Spain Duration of Assignment (months): Location within Country: Tenerife 14 Name of Client: Total Nº of staff-provided: Tenerife Island Government 4

Address: Approx. value of the services provided by your Pza. España nº1. Santa Cruz de Tenerife. Spain firm under the contract (in Euro): 189.058,16 € Start Date (Month/Year): Completion Date (Month/Year): 05/2012 07/2013 Name of associated Consultants, if any: N/A Narrative Description of Project:

Preliminary design of a 28-kilometre double track railway line (14 km left track+14 km right track) between the interchange at the head of the Costa Adeje section of the South Train and the new railway complex that would service the future Fonsalia port, on the west coast of the island of Tenerife.

The line would cross 2 municipalities and the layout planned aims to avoid impacting environmentally protected areas in the zone with the added complexity of crossing rugged, steep land. One freight terminal has been defined making freight transport viable. The railway system is designed for a maximum speed of 150 km/h.

Description of actual services provided by your staff within the assignment: - Basic design of planned line, stations, fright terminal and equipment. - Proposals for deployment phases. - Proposed tunnel, viaduct and surface section types. - Drawing up of operating plan and dimensions of subsystems. - Calculation of construction costs. - Calculation of operating costs. - Environmental Impact Study required prior to environmental approval of the project - Proposed regional land-use management plan for development of train. - Drawing up of actions schedule and economic-financial study for these. - Demand study - Analysis and calculation of train flow characteristics Company name: METROPOLITANO DE TENERIFE

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Feasibility study for the construction of the 550.122,21 € infrastructure for the Tenerife North Train. COUNTRY: Spain Duration of Assignment (months): Location within Country: Tenerife 3 Name of Client: Total Nº of staff-provided: Tenerife Island Government 5 Address: Approx. value of the services provided by your firm Pza. España nº1. Santa Cruz de Tenerife. Spain. under the contract (in Euro): 550.122,21 € Start Date (Month/Year): Completion Date (Month/Year): 03/2012 05/2013 Name of associated Consultants, if any: N/A Narrative Description of Project:

Feasibility study and analysis of 7 layout alternatives for the construction of a 36-kilometer railway line between the capital and the northern area of Tenerife. The infrastructure studied would run through 10 of the island’s municipalities and would service, by means of the 7 stations planned, amongst which is the Tenerife North Airport, around 7 million users yearly.

The study covers a public transport market study for the island, as well as a demand study. An environmental impact assessment and an economic-financial study (CBA) were done. It also includes an analysis of the necessary operating plan. Description of actual services provided by your staff within the assignment: - Basic design of planned line, stations, fright terminal and equipment. - Proposals for deployment phases. - Proposed tunnel, viaduct and surface section types. - Drawing up of operating plan and dimensions of subsystems. - Calculation of construction costs. - Calculation of operating costs. - Environmental Impact Study required prior to environmental approval of the project - Proposed regional land-use management plan for development of train. - Drawing up of actions schedule and economic-financial study for these. - Demand study - Analysis and calculation of train flow characteristics Company name: METROPOLITANO DE TENERIFE

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Feasibility Study of Magnetic Levitation Train in 515.224,38 Tenerife COUNTRY: Spain Duration of Assignment (months): Location within Country: Tenerife 9 Name of Client: Total Nº of staff-provided: Tenerife Island Government 3

Address: Approx. value of the services provided by your Pza. España nº1. Santa Cruz de Tenerife. Spain firm under the contract (in Euro): 515.224,38 Start Date (Month/Year): Completion Date (Month/Year): 05/2012 02/2013 Name of associated Consultants, if any: N/A Narrative Description of Project:

Analysis of 5 layout alternatives and a feasibility study for the construction of a 120-kilometer magnetic levitation railway line in Tenerife. The infrastructure studied would run through 21 of the island’s municipalities and would service, by means of the 13 stations planned, amongst which are the Tenerife North and South Airports, around 100,000 users daily The study included an elaborate operating plan with traffic flow diagrams, a full socio-economic study (CBA), an environmental impact assessment and a demand study. The use of magnetic levitation technology is proposed, thus taking advantage of its flexibility to adapt to sharper curves than the conventional train and of its greater capacity to cope with steep slopes.

Description of actual services provided by your staff within the assignment: - Proposal and analysis of 5 layout alternatives and selection and preliminary design of the best alternative. - Proposed tunnel, viaduct and surface section types. - Foundations, beams and pillars proposed for viaducts. - Environmental Impact Study required prior to environmental approval of the project - Calculations of flow diagrams and space, time and speed curves. - Drawing up of operating plan and dimensions of subsystems. - Calculation of construction costs. - Calculation of operating costs. - Safety and evacuation scenario study. - Drawing up of works plan. - Economic-financial feasibility study. Company name: METROPOLITANO DE TENERIFE

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Feasibility study for the construction of the 576.997,76 € infrastructure for the Tenerife South Train. COUNTRY: Spain Duration of Assignment (months): Location within Country: Tenerife 15 Name of Client: Total Nº of staff-provided: Tenerife Island Government 5 Address: Approx. value of the services provided by your firm Pza. España nº1. Santa Cruz de Tenerife. Spain. under the contract (in Euro): 576.997,76 € Start Date (Month/Year): Completion Date (Month/Year): 05/2011 07/2012 Name of associated Consultants, if any: N/A Narrative Description of Project:

Feasibility study and analysis of 5 layout alternatives for the construction of an 80-kilometer railway line between the capital and the southern area of Tenerife. The infrastructure studied would run through 12 of the island’s municipalities and would service, by means of the 7 stations planned, amongst which is the Tenerife South Airport, around 67.000 users daily.

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Feasibility study for the railway connection 172.000,00 € between the Tenerife North and South Airports COUNTRY: Spain Duration of Assignment (months): Location within Country: Tenerife 5 Name of Client: Total Nº of staff-provided: Tenerife Island Government 5

Address: Approx. value of the services provided by your Pza. España nº1. Santa Cruz de Tenerife. Spain firm under the contract (in Euro): 172.000,00 € Start Date (Month/Year): Completion Date (Month/Year): 02/2012 07/2012 Name of associated Consultants, if any: N/A Narrative Description of Project:

The project consists in the drafting of the feasibility study and analysis of alternative layouts and operating plans for the construction of 60 kilometres-long railway line connecting the two airports on the island of Tenerife. The infrastructure studied would run between the transportation interchange hubs of the airports in less than 30 minutes, with an estimated demand of 50.000 passengers per day. The study takes into account the possible use of the right-of-way of the North and South trains projected for the island, ensuring the compatibility of the operating plan.

Description of actual services provided by your staff within the assignment: - Proposal and analysis of 3 alternative layouts and selection and description of the most suitable alternative. - Proposed section type in tunnels, viaducts and the surface. - Calculation of circulation diagrams and space, time and speed curves and scale of subsystems. - Drafting of the operating plan, using the right-of-way of the North and South trains, compatible with both operating plans. - Study and modelling of the demand generated by the new infrastructure. - Calculation of construction costs. - Calculation of operating costs. - Drafting of works plan. - Economic-financial feasibility study. Company name: METROPOLITANO DE TENERIFE

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Feasibility Study of Tramway Infrastructure and 298,789.23€ Equipment in the Metropolitan Area of Tenerife COUNTRY: Spain Duration of Assignment (months): Location within Country: Tenerife 12 Name of Client: Total Nº of staff-provided: Tenerife Island Government 4

Address: Approx. value of the services provided by your Pza. España nº1. Santa Cruz de Tenerife. Spain firm under the contract (in Euro): 298,789.23€ Start Date (Month/Year): Completion Date (Month/Year): 11/2001 07/2003 Name of associated Consultants, if any: N/A Narrative Description of Project:

This planning analysis defines the actions, equipment and activities required to develop a tramway system in the Metropolitan Area of Tenerife, specifically to service approximately 325,000 inhabitants of Santa Cruz and La Laguna, with a length of more than 20 kilometers. The study pre-designs a light metro network, built around the concept of integrated public transport (tram, bus, taxi), establishing a connection between the two main towns in Tenerife, creating a scenario in which an evolving network is set up to allow growth and adaptation to future urban development. The study also covers a detailed socio-economic analysis (CBA) and a complete Environmental Impact Study.

Description of actual services provided by your staff within the assignment: - Definition and description of the study area - Description of characteristics of the planned infrastructure and equipment required - Proposed implementing stages - Definition of the methodology for the study of urban insertion alternatives - Alternatives lay out and selection - Environmental Impact Study required prior to environmental approval of the project - Drafting of technical specifications for the execution of the project and content - Proposed regional land value and categories plan - Economic-financial feasibility study Company name: METROPOLITANO DE TENERIFE

2.2. Design

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Detailed design of the extension of Light Rail Train 210.000€ Line 2 COUNTRY: Spain Duration of Assignment (months): Location within Country: Tenerife 14 Name of Client: Total Nº of staff-provided: Tenerife Island Government 12

Address: Approx. value of the services provided by your Pza. España nº1. Santa Cruz de Tenerife. Spain firm under the contract (in Euro): 210.000€ Start Date (Month/Year): Completion Date (Month/Year): 03/2016 05/2017 Name of associated Consultants, if any:N/A Narrative Description of Project: Drafting of the detailed design and construction project of the extension of the Tram Line 2, that runs 2,5km., with 3 stops, deserving a population of 13.849 habitants.

Description of actual services provided by your staff within the assignment: - Analysis of public transport demand in the metropolitan area of Santa Cruz-La Laguna. - Design of tramway platform and stops. - Proposed implementation phases. - Drafting of operating plan. - Definition of the urbanisation and urban integration of the line. - Design, manufacture, testing and operation of electrification equipment and systems. - Economic-financial feasibility study. Company name: METROPOLITANO DE TENERIFE

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Update of the Detailed design of the platform of 438.343,66 € South Train Lot 1 COUNTRY: Spain Duration of Assignment (months): Location within Country: Tenerife 7 Name of Client: Total Nº of staff-provided: Tenerife Island Government 6

Update of the first section of South Train due to the changes in the Tenerife’s Infrastructure Master Plan. This section is 9,20km. long of double track, starting next to the existing modal interchange station at Santa Cruz (bus-tramway-taxi). The detailed design includes: a new rail station next to the modal interchange that reaches 14 meters underground with a level of 5 meters below sea level, 3 underground tunnels, a viaduct and the extension of the docking port located in the vicinity of the oil refinery. The South Train defines a railway platform with 79,55km. of double track that runs parallel to the TF-1 motorway, sharing the same infrastructure corridor. It connects 7 interchange stations, one of these at the Tenerife South International Airport and 2 freight terminals. The design crosses more than 300 ravines and the railway system is designed for a maximum speed of 220 km/h. The expected demand is 16 million passengers per year.

Description of actual services provided by your staff within the assignment: - Revision and redefinition of the detailed design of line in plan and elevation. - Revision and redefinition of railway type section in surface and 3 tunnel sections. - Update of calculation and definition of structures. - Revision of the extension of the docking port. - Revision of the drawing up of final construction drawings and necessary updates. Preparation of the works tender documents. - Update of the electrification of the line and design of communications systems. Required substations and studies for catenary installation. - Update of the definition of standards and benchmark instructions for project concordance with Spanish railway laws and with technical specifications of interoperability. - Update of the geological and geotechnical study, movement of earthworks and compensation study. - Update of the drafting of environmental integration document. - Update of the drafting and evaluation of expropriation annex. - Update of the calculation of hydraulic and structural design of drainage works. - Update of the definition and evaluation of affected services. - Update of the evaluation of total works budget. Company name: METROPOLITANO DE TENERIFE

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Detailed design of the Interchange Construction 562.989,30 € Project of Santa Maria del Mar- Anaza COUNTRY: Spain Duration of Assignment (months): Location within Country: Tenerife 64 Name of Cliente: Total Nº of staff-provided: Tenerife Island Government 5 Address: Approx. value of the services provided by your Pza. España nº1. Santa Cruz de Tenerife. Spain. firm under the contract (in Euro): 562,989.30 € Start Date (Month/Year): Completion Date (Month/Year): 4/2010 7/2015 Name of associated Consultants, if any: N/A Narrative Description of Project:

The interchange of Santa Maria del Mar- Anaza will deserve the Technology Park of Tenerife (currently under construction) and its objective is to optimise the access to the transportation network in a quick, comfortable and attractive way for the user, based on all the different transport methods which coincide inside it: train, bus, taxi, private vehicle and tram.

This interchange project offers a underground parking facility of 572 vehicles, a bus terminal with 9 bus docks, a parking area for 10 taxis and a kiss&ride with capacity for 10 vehicles. It also houses an underground railway station with platforms that have a length of 125 mts.

The Construction Project comprises the development of the sector where the interchange is located, occupying a surface area of 69.865 m2 with its consequent urban development as well as the development of the interchange itself, with a built surface area of 11.872 m2 laid out in 5 levels.

Description of actual services provided by your staff within the assignment: - Definition of the operating schedule. - Definition, development and supervision of the Geotechnical Study. - Development of the Interchange Construction Project. - Implementation of the sector's Urban Development Project. - Development of the Bypass and Expansion Project of Line 1 of the Tram. - Study and definition of the required installations. - Development and justification of the compliance with the applicable Building legislation. - Justification of the compliance with the applicable accessibility legislation. - Elaboration of the annex expropriations. - Elaboration of the environmental integration document. - Preparation and management of the Safety and Health Plan. - Economic assessment of the different building elements. - Evacuation, ventilation and justification study of the compliance with the standard: NFPA 130. Company name: METROPOLITANO DE TENERIFE

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Detailed design of the Interchange Construction 375.564 € Project of San Isidro COUNTRY: Spain Duration of Assignment (months): Location within Country: Tenerife 57 Name of client: Total Nº of staff-provided: Tenerife Island Government 5 Address: Approx. value of the services provided by your Pza. España nº1. Santa Cruz de Tenerife. Spain. firm under the contract (in Euro): 375,564.00 € Start Date (Month/Year): Completion Date (Month/Year): 4/2010 12/2014 Name of associated Consultants, if any: N/A Narrative Description of Project:

The Interchange of San Isidro comprises part of the Southern Railway Line ("Tren del Sur") of Tenerife and its objective is to optimise the access to the transportation network in a quick, comfortable and attractive way for the user, based on all the different transport methods which coincide inside it.

This interchange project expands and enhances the existing one; finally offering a parking facility of 611 vehicles, a bus terminal with 4 bus docks, a parking area for 14 taxis and a kiss&ride with capacity for 10 vehicles. It also houses an underground railway station with platforms that have a length of 125 m. The Construction Project comprises the development of the sector where the interchange is located, occupying a surface area of 33,896 m2 with its consequent urban development as well as the development of the interchange itself, with a built surface area of 4,940 m2 laid out in 2 levels.

ASSIGNMENT NAME: Approx. value of the contract (in Euro):

Detailed design of South Train in Tenerife 8.352.000,00 € COUNTRY: Spain Duration of Assignment (months): Location within Country: Tenerife 68 Name of Client: Total Nº of staff-provided: Tenerife Island Government 14

Address: Approx. value of the services provided by your Pza. España nº1. Santa Cruz de Tenerife. Spain firm under the contract (in Euro): 8.352.000,00 € Start Date (Month/Year): Completion Date (Month/Year): 4/2009 12/2014 Name of associated Consultants, if any: N/A Narrative Description of Project:

The project defines and designs in detail a railway platform with a 79.5 kilometre long section of double slab track of which 22.300 meters (28% of the total) are tunnelled, on the other hand, a total of 8.300 meters of viaducts cross the more than 300 ravines and gullies along the route. The line runs parallel to the TF-1 motorway, sharing the same infrastructure corridor. It connects 7 interchange stations, one of these at the Tenerife South international airport and 2 freight terminals making freight transport viable. The railway system is designed for a maximum speed of 180 km/h. Included in the same contract are the definition and design of the electrification of the line, required sub-stations and studies for catenary installation.

Description of actual services provided by your staff within the assignment: - Definition and detailed design of line in plan and elevation. - Definition of railway type section in surface and tunnel sections. - Calculation and definition of structures. - Drawing up of final construction drawings. - Electrification of the line and design of communications systems. - Drawing up of works plan. - Definition of standards and benchmark instructions for project concordance with Spanish railway laws and with technical specifications of interoperability. - Geological and geotechnical study and movement of earthworks and compensation study. - Drafting of environmental integration document. - Drafting and evaluation of expropriation annex. - Calculation of hydraulic and structural design of drainage works. - Definition and evaluation of affected services. - Evaluation of total works budget. Company name: METROPOLITANO DE TENERIFE

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Write-up of the Interchange Construction Project 487,753.70€ of the Santa Cruz Centre COUNTRY: Spain Duration of Assignment (months): Location within Country: Tenerife 50 Name of client: Total Nº of staff-provided: Tenerife Island Government 5 Address: Approx. value of the services provided by your Pza. España nº1. Santa Cruz de Tenerife. Spain. firm under the contract (in Euro): 487,753.70€ Start Date (Month/Year): Completion Date (Month/Year): 7/2010 8/2014 Name of associated Consultants, if any: N/A Narrative Description of Project: The Interchange of the Santa Cruz Centre comprises part of the Southern Railway Line ("Tren del Sur") of Tenerife and its objective is to optimise the access to the transportation network in a quick, comfortable and attractive way for the user, based on all the different transport methods which coincide inside it: train, bus, taxi, private vehicle and tram. This interchange project expands and enhances the existing one; finally offering a parking facility of 1,400 vehicles, a bus terminal with 24 bus docks, a parking area for 20 taxis and a kiss&ride with capacity for 14 vehicles. It also houses an underground railway station with platforms that have a length of 125 m. The Construction Project comprises the development of the sector where the interchange is located, occupying a surface area of 17,656 m2 with its consequent urban development as well as the development of the interchange itself, with a built surface area of 14,516 m2 laid out in 5 levels.

Description of actual services provided by your staff within the assignment: - Definition of the operating schedule. - Definition, development and supervision of the Geotechnical Study. - Development of the Interchange Construction Project. - Implementation of the sector's Urban Development Project. - Development of the Bypass and Expansion Project of Line 1 of the Tram. - Study and definition of the required installations. - Development and justification of the compliance with the applicable Building legislation. - Justification of the compliance with the applicable accessibility legislation. - Write-up of the annex expropriations. - Write-up of the environmental integration document. - Preparation and management of the Safety and Health Plan. - Economic assessment of the different building elements. - Evacuation, ventilation and justification study of the compliance with the standard: NFPA 130. Company name: METROPOLITANO DE TENERIFE

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Feasibility Study and Basic Design for the extension 117.574,71€ of Tenerife Tram Line 2 COUNTRY: Spain Duration of Assignment (months): Location within Country: Tenerife 7 Name of Client: Total Nº of staff-provided: Tenerife Island Government 5

Address: Approx. value of the services provided by your Pza. España nº1. Santa Cruz de Tenerife. Spain firm under the contract (in Euro): 117.574,71€ Start Date (Month/Year): Completion Date (Month/Year): 09/2013 04/2014 Name of associated Consultants, if any: N/A Narrative Description of Project:

Feasibility study and preliminary design for the extension of Line 2 to the “El Sobradillo” neighborhood in Santa Cruz de Tenerife, between Tincer and La Gallega, with a length of 2,5 km, to be integrated in the existing urban avenue. The extension will include 3 stops and a Commercial Customer Service Office.

Description of actual services provided by your staff within the assignment: - Analysis of 6 alternative layouts in the urban zone of Santa Cruz. - Cartography, topography and demand study - Drawing up of works plan. - Definition of the urban integration of the line and signaling. - Definition of standards and benchmark instructions for project concordance with Spanish railway laws and with technical specifications of interoperability. - Preparation of the operation and maintenance plan integration and resilience. - Economic-financial feasibility study. Company name: METROPOLITANO DE TENERIFE

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Write-up of the Interchange Construction Project 414,415.74 € of Candelaria COUNTRY: Spain Duration of Assignment (months): Location within Country: Tenerife 46 Name of client: Total Nº of staff-provided: Tenerife Island Government 5 Address: Approx. value of the services provided by your Pza. España nº1. Santa Cruz de Tenerife. Spain. firm under the contract (in Euro): 414,415.74 € Start Date (Month/Year): Completion Date (Month/Year): 4/2010 2/2014 Name of associated Consultants, if any: N/A Narrative Description of Project:

The Interchange of Candelaria comprises part of the Southern Railway Line ("Tren del Sur") of Tenerife and its objective is to optimise the access to the transportation network in a quick, comfortable and attractive way for the user, based on all the different transport methods which coincide inside it. This interchange project offers a parking facility of 593 vehicles, a bus terminal with 6 bus docks, a parking area for 16 taxis and a kiss&ride with capacity for 12 vehicles. It also houses an underground railway station with platforms that have a length of 125 m. The Construction Project comprises the development of the sector where the interchange is located, occupying a surface area of 50,807.25 m2 with its consequent urban development as well as the development of the interchange itself, with a built surface area of 9,034.30 m2 laid out in 3 levels.

Description of actual services provided by your staff within the assignment: - Definition of the operating schedule. - Definition, development and supervision of the Geotechnical Study. - Development of the Interchange Construction Project. - Implementation of the sector's Urban Development Project. - Development of the Bypass and Expansion Project of Line 1 of the Tram. - Study and definition of the required installations. - Development and justification of the compliance with the applicable Building legislation. - Justification of the compliance with the applicable accessibility legislation. - Write-up of the annex expropriations. - Write-up of the environmental integration document. - Preparation and management of the Safety and Health Plan. - Economic assessment of the different building elements. - Evacuation, ventilation and justification study of the compliance with the standard: NFPA 130. Company name: METROPOLITANO DE TENERIFE

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Write-up of the Interchange Construction Project 553,300.00 € of Costa Adeje COUNTRY: Spain Duration of Assignment (months): Location within Country: Tenerife 46 Name of client: Total Nº of staff-provided: Tenerife Island Government 5 Address: Approx. value of the services provided by your Pza. España nº1. Santa Cruz de Tenerife. Spain. firm under the contract (in Euro): 553,300.00 € Start Date (Month/Year): Completion Date (Month/Year): 4/2010 2/2014 Name of associated Consultants, if any: N/A Narrative Description of Project:

The Interchange of Costa Adeje is located in the end of the Southern Railway Line ("Tren del Sur") of Tenerife and its objective is to optimise the access to the transportation network in a quick, comfortable and attractive way for the user, based on all the different transport methods which coincide inside it.

This interchange project offers a parking facility of 546 vehicles, a bus terminal with 7 bus docks, a parking area for 11 taxis and a kiss&ride with capacity for 12 vehicles. It also houses an underground railway station with 4 platforms that have a length of 125 m. The Construction Project comprises the development of the sector where the interchange is located, occupying a surface area of 64.642 m2 with its consequent urban development as well as the development of the interchange itself, with a built surface area of 14.753 m2 laid out in 5 levels.

Description of actual services provided by your staff within the assignment: - Definition of the operating schedule. - Definition, development and supervision of the Geotechnical Study. - Development of the Interchange Construction Project. - Implementation of the sector's Urban Development Project. - Development of the Bypass and Expansion Project of Line 1 of the Tram. - Study and definition of the required installations. - Development and justification of the compliance with the applicable Building legislation. - Justification of the compliance with the applicable accessibility legislation. - Write-up of the annex expropriations. - Write-up of the environmental integration document. - Preparation and management of the Safety and Health Plan. - Economic assessment of the different building elements. - Evacuation, ventilation and justification study of the compliance with the standard: NFPA 130. Company name: METROPOLITANO DE TENERIFE

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Feasibility study and Basic Design for the tram line 258.664,43€ 3 of Tenerife COUNTRY: Spain Duration of Assignment (months): Location within Country: Tenerife 9 Name of Client: Total Nº of staff-provided: Tenerife Island Government 12 Address: Approx. value of the services provided by your Pza. España nº1. Santa Cruz de Tenerife. Spain firm under the contract (in Euro): 258.664,43€ Start Date (Month/Year): Completion Date (Month/Year): 04/2013 12/2013 Name of associated Consultants, if any: N/A Narrative Description of Project:

Preliminary design for the construction of a new line, which would cross the main traffic flow entering the capital of the island of Tenerife. The new line cross the existing Line 1 at its midway point. 14 different layouts were considered in its design. The total length of the new line will be 4.2 km with 7 stops.

Description of actual services provided by your staff within the assignment: - Analysis of 14 alternative layouts in the urban zone of Santa Cruz. - Drawing up of works plan. - Definition of standards and benchmark instructions for project concordance with Spanish railway laws and with technical specifications of interoperability. - Geological and geotechnical study and movement of earthworks and compensation study. - Operation and maintenance integration and resilience. - Analysis of costs. Company name: METROPOLITANO DE TENERIFE

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Feasibility Study and Basic Design of the extension of 150.495,63€ Line 1 of Tenerife's Tramway. COUNTRY: Spain Duration of Assignment (months): Location within Country: Tenerife 9 Name of Client: Total Nº of staff-provided: Tenerife Island Government 7

Address: Approx. value of the services provided by your firm Pza. España nº1. Santa Cruz de Tenerife. Spain under the contract (in Euro): 150.495,63€ Start Date (Month/Year): Completion Date (Month/Year): 04/2012 01/2013 Name of associated Consultants, if any: N/A Narrative Description of Project: The objective of this study is to analyse the feasibility of the connection of the main station of La Laguna with the North Airport (Los Rodeos). 16 options were taken into consideration, with an average layout of 3,4 km length each of them. The objective was to minimize the impact in the urban layout, taking into consideration that the city is Heritage of Humanity, but providing service to the maximum number of citizens and tourist as possible. The project studies the option to develop the layout over a ravine, modify one link and cross the highway TF-5 until connect the building with the airport terminal.

Description of actual services provided by your staff within the assignment: - Analysis of 16 alternative layouts, selection and description of the optimal alternative - Analysis of the urban integration of the line - Cartography, topography and demand study - Definition of affected services and expropriations - Predefinition of structures, drainage, urbanization, signaling and rail infrastructure - Operation and maintenance integration and resilience - Economic-financial feasibility Company name: METROPOLITANO DE TENERIFE

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Write-up of the Interchange Construction Project 582,932.15 € of Los Cristianos COUNTRY: Spain Duration of Assignment (months): Location within Country: Tenerife 33 Name of client: Total Nº of staff-provided: Tenerife Island Government 5 Address: Approx. value of the services provided by your Pza. España nº1. Santa Cruz de Tenerife. Spain. firm under the contract (in Euro): 582,932.15 € Start Date (Month/Year): Completion Date (Month/Year): 4/2010 12/2012 Name of associated Consultants, if any: N/A Narrative Description of Project:

Located in one of the most touristic cities in Tenerife, the Interchange of Los Cristianos comprises part of the Southern Railway Line ("Tren del Sur") of Tenerife and its objective is to optimise the access to the transportation network in a quick, comfortable and attractive way for the user, based on all the different transport methods which coincide inside it.

This interchange offers a underground parking facility of 928 vehicles, a bus terminal with 13 bus docks, a parking area for 20 taxis and a kiss&ride with capacity for 14 vehicles. It also houses an underground railway station with platforms that have a length of 125 m. The Construction Project comprises the development of the sector where the interchange is located, occupying a surface area of 36,417 m2 with its consequent urban development as well as the development of the interchange itself, with a built surface area of 37,414 m2 laid out in 5 levels.

Description of actual services provided by your staff within the assignment: - Definition of the operating schedule. - Definition, development and supervision of the Geotechnical Study. - Development of the Interchange Construction Project. - Implementation of the sector's Urban Development Project. - Development of the Bypass and Expansion Project of Line 1 of the Tram. - Study and definition of the required installations. - Development and justification of the compliance with the applicable Building legislation. - Justification of the compliance with the applicable accessibility legislation. - Write-up of the annex expropriations. - Write-up of the environmental integration document. - Preparation and management of the Safety and Health Plan. - Economic assessment of the different building elements. - Evacuation, ventilation and justification study of the compliance with the standard: NFPA 130. Company name: METROPOLITANO DE TENERIFE

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Write-up of the Interchange Construction Project 260,605.24 € of Padre Anchieta COUNTRY: Spain Duration of Assignment (months): Location within Country: Tenerife 17 Name of client: Total Nº of staff-provided: Tenerife Island Government 5 Address: Approx. value of the services provided by your Pza. España nº1. Santa Cruz de Tenerife. Spain. firm under the contract (in Euro): 260,605.24 € Start Date (Month/Year): Completion Date (Month/Year): 9/2009 2/2011 Name of associated Consultants, if any: N/A Narrative Description of Project:

In the link with the TF-5 motorway, in the access route to the university campus of La Laguna, the interchange of Padre Anchieta comprises part of the Southern Railway Line ("Tren del Sur") of Tenerife and its objective is to optimise the access to the transportation network in a quick, comfortable and attractive way for the user, based on all the different transport methods which coincide inside it: train, bus, taxi, private vehicle and tram. This interchange project offers a parking facility of 210 vehicles, a bus terminal with 23 bus docks, a parking area for 8 taxis and a kiss&ride with capacity for 8 vehicles. The Construction Project comprises the development of the sector where the interchange is located, occupying a surface area of 6.466 m2 with its consequent urban development as well as the development of the interchange itself, with a built surface area of 8.175 m2 laid out in 4 levels.

Description of actual services provided by your staff within the assignment: - Definition of the operating schedule. - Definition, development and supervision of the Geotechnical Study. - Development of the Interchange Construction Project. - Implementation of the sector's Urban Development Project. - Development of the Bypass and Expansion Project of Line 1 of the Tram. - Study and definition of the required installations. - Development and justification of the compliance with the applicable Building legislation. - Justification of the compliance with the applicable accessibility legislation. - Write-up of the annex expropriations. - Write-up of the environmental integration document. - Preparation and management of the Safety and Health Plan. - Economic assessment of the different building elements. - Evacuation, ventilation and justification study of the compliance with the standard: NFPA 130. Company name: METROPOLITANO DE TENERIFE

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Detailed design and construction project for 4.325.648€ Tenerife Tram Line 1 and Tenerife Tram Line 2 COUNTRY: Spain Duration of Assignment (months): Location within Country: Tenerife 62 Name of Client: Total Nº of staff-provided: 20 Tenerife Island Government

Address: Approx. value of the services provided by your Pza. España nº1. Santa Cruz de Tenerife. Spain firm under the contract (in Euro): 4.325.648€ Start Date (Month/Year): Completion Date (Month/Year): 01/2004 03/2009 Name of associated Consultants, if any: N/A Narrative Description of Project:

Drafting of the construction project for Tenerife Tram Line 1 and Tenerife Tram Line 2. The line 1 runs 12,5 kilometres on urban track and connects with Line 2, with a proposal of 21 stops and 21 vehicles. The line 2 runs 4 kilometres on urban track with a proposal of 6 stops and 5 vehicles.

The project includes a financial economic model of the line, designs for stops and planning of the urbanisation of the layout, as well as the definition of 2 electrical substations and the design of the necessary operating support systems. Description of actual services provided by your staff within the assignment: - Analysis of public transport demand in the metropolitan area of Santa Cruz-La Laguna. - Design of tramway platform and stops. - Design of depot, workshops and OCC. - Proposed implementation phases. - Drafting of operating plan. - Definition of the urbanisation and urban integration of the line. - Design, manufacture, testing and operation of rolling stock. - Design, manufacture, testing and operation of electrification equipment and systems. - Economic-financial feasibility study. Company name: METROPOLITANO DE TENERIFE

2.3. Construction

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Supervision of “Modal interchange of Padre Anchieta” 273.635,50 € infrastructure COUNTRY: Spain Duration of Assignment (months): Location within Country: Tenerife 16 Name of Client: Total Nº of staff-provided: Tenerife Island Government 4

Address: Approx. value of the services provided by your firm Pza. España nº1. Santa Cruz de Tenerife. Spain under the contract (in Euro): 273.635,50 € Start Date (Month/Year): Completion Date (Month/Year): 5/2010 9/2011 Name of associated Consultants, if any: N/A Narrative Description of Project:

The Modal Interchange of Padre Anchieta is built on the link with the TF-5 motorway and the access route to the university campus of La Laguna. Its main objective is to optimise the access to the transportation network in a quick, comfortable and attractive way for the user, based on all the different transport methods which coincide inside it: train, bus, taxi, private vehicle and tram.

This interchange project offers a parking facility of 210 vehicles, a bus terminal with 23 bus docks, a parking area for 8 taxis and a kiss&ride with capacity for 8 vehicles.

The project comprises the development of the sector where the interchange is located, occupying a surface area of 6.466 m2 with its consequent urban development as well as the development of the interchange itself, with a built surface area of 8.175 m2 laid out in 4 levels.

Description of actual services provided by your staff within the assignment: - Study and supervision of construction projects. - Development and supervision of the Geotechnical study. - Implementation of geometric and quality controls during the execution of the work. - Monthly measurement of the units executed and writing of the Monthly Valued Relationship. - Preventive detection of deviations of term or budget in the works. - Development of the urbanization projects of the area. - Supervision of commissioning of the facilities needed. - Supervision of compliance with the construction regulations of application. - Supervision of compliance with the applicable accessibility regulations. - Drafting and direction of the Health and safety study. Company name: METROPOLITANO DE TENERIFE

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Infrastructure construction‘s management of "Line 1.112.015,2€ 2 of Tenerife's Tramway Section 2" COUNTRY: Spain Duration of Assignment (months): Location within Country: Tenerife 11 Name of Client: Total Nº of staff-provided: Tenerife Island Government 5

Address: Approx. value of the services provided by your Pza. España nº1. Santa Cruz de Tenerife. Spain firm under the contract (in Euro): 1.112.015,2€ Start Date (Month/Year): Completion Date (Month/Year): 07/2009 06/2010 Name of associated Consultants, if any: N/A Narrative Description of Project:

Supervision of the construction works of the section 2 of tramway line2, with a length of 3,6 km and 6 stops. The layout runs through a double track platform, with 6,5 meters wide, crossing the existing Line 1. Section 2 length is 1,4km. The civil works involved the construction of an underpass, through a functional road, specifically built for the project. The supervision included the monitoring of the construction works, monitoring of electrification and system installation, monitoring of the rolling-stock manufacture including tests, stations construction, urban integration in the streets of the city including the embellishment and replacement of street furniture. Metrotenerife was responsible for the coordination with all the organization and companies involved and affected by the works, ensuring the interfaces.

Description of actual services provided by your staff within the assignment: - Study and supervision of construction projects. - Implementation of geometric and quality controls during the execution of the work. - Monthly measurement of the units executed and writing of the Monthly Valued Relationship. - Preventive detection of deviations of term or budget in the works. - Verification and correction of documents delivered by the contractor required in the contract. - Drafting of the contractor's clearance certification. - Drawing up the Supervision and Control Plan and its procedure manuals. - Supervision of compliance with the required environmental conditions. - Drafting of the minutes of the follow-up meetings. - Management and supervision of the design, manufacture, testing and commissioning of mobile units. - Direction and supervision of the design, manufacture, testing and commissioning of the electrification equipment and systems Company name: METROPOLITANO DE TENERIFE

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Infrastructure construction‘s management of "Line 1.980.314€ 2 of Tenerife's Tramway Section 1" COUNTRY: Spain Duration of Assignment (months): Location within Country: Tenerife 13 Name of Client: Total Nº of staff-provided: Tenerife Island Government 5

Address: Approx. value of the services provided by your Pza. España nº1. Santa Cruz de Tenerife. Spain firm under the contract (in Euro): 1.980.314€ Start Date (Month/Year): Completion Date (Month/Year): 04/2009 05/2010 Name of associated Consultants, if any: N/A Narrative Description of Project:

Supervision of the construction works of the section 1 of tramway line 2, with a length of 3,6 km and 6 stops. The layout runs through a double track platform, with 6,5 meters wide. The civil works involved the construction of an underpass. Section 1 consisted in 1km of infrastructure. The supervision included the monitoring of the construction works, monitoring of electrification and system installation, monitoring of the rolling-stock manufacture including tests, stations construction, urban integration in the streets of the city including the embellishment and replacement of street furniture. Metrotenerife was responsible for the coordination with all the organization and companies involved and affected by the works, ensuring the interfaces.

Description of actual services provided by your staff within the assignment: - Study and supervision of construction projects. - Implementation of geometric and quality controls during the execution of the work. - Monthly measurement of the units executed and writing of the Monthly Valued Relationship. - Preventive detection of deviations of term or budget in the works. - Verification and correction of documents delivered by the contractor Drafting of the contractor's clearance certification. - Drawing up the Supervision and Control Plan and its procedure manuals. - Supervision of compliance with the required environmental conditions. - Drafting of the minutes of the follow-up meetings. - Management and supervision of the design, manufacture, testing and commissioning of mobile units. - Direction and supervision of the design, manufacture, testing and commissioning of the electrification equipment and systems Company name: METROPOLITANO DE TENERIFE

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Infrastructure construction‘s management of "Line 3.474.688,22€ 1 of Tenerife's Tramway Section 2" COUNTRY: Spain Duration of Assignment (months): Location within Country: Tenerife 24 Name of Client: Total Nº of staff-provided: Tenerife Island Government 7

Address: Approx. value of the services provided by your Pza. España nº1. Santa Cruz de Tenerife. Spain firm under the contract (in Euro): 3.474.688,22€ Start Date (Month/Year): Completion Date (Month/Year): 07/2004 06/2007 Name of associated Consultants, if any: N/A Narrative Description of Project:

Supervision of the construction works of the section 2 of tramway line 1, with a length of 8 km and 14 stops. The layout runs through a double track platform, with 6,5 meters wide. The civil works involved the construction of 2 railway bridge and the redesign and adaptation of another 2 existing bridges. The track runs through 3 underpasses specifically built for the project. The supervision included the monitoring of the construction works, monitoring of electrification and system installation, monitoring of the rolling-stock manufacture including tests, stations construction, urban integration in the streets of the city including the embellishment and replacement of street furniture. Metrotenerife was responsible for the coordination with all the organization and companies involved and affected by the works, ensuring the interfaces. Description of actual services provided by your staff within the assignment: - Study and supervision of construction projects. - Implementation of geometric and quality controls during the execution of the work. - Monthly measurement of the units executed and writing of the Monthly Valued Relationship. - Preventive detection of deviations of term or budget in the works. - Verification and correction of documents delivered by the contractor required in the contract. - Drafting of the contractor's clearance certification. - Drawing up the Supervision and Control Plan and its procedure manuals. - Supervision of compliance with the required environmental conditions. - Drafting of the minutes of the follow-up meetings. - Management and supervision of the design, manufacture, testing and commissioning of mobile units. - Direction and supervision of the design, manufacture, testing and commissioning of the electrification equipment and systems Company name: METROPOLITANO DE TENERIFE

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Infrastructure construction‘s management of "Line 7.893.156,99€ 1 of Tenerife's Tramway Section 1" COUNTRY: Spain Duration of Assignment (months): Location within Country: Tenerife 24 Name of Client: Total Nº of staff-provided: Tenerife Island Government 8

Address: Approx. value of the services provided by your Pza. España nº1. Santa Cruz de Tenerife. Spain firm under the contract (in Euro): 7.893.156,99€ Start Date (Month/Year): Completion Date (Month/Year): 11/2004 11/2006 Name of associated Consultants, if any: N/A Narrative Description of Project: Supervision of the construction works of the section 1 of tramway line 1, with a total length of 4,5km and 6 stops. The layout runs through a double track platform, with 6,5 meters wide, crossing the city of La Laguna, declared World Heritage City by UNESCO. The civil works involved the construction of a railway bridge and the redesign and adaptation of another existing bridge. The supervision included the monitoring of the construction works, monitoring of electrification and system installation, monitoring of the rolling-stock manufacture including tests, stations construction, urban integration in the streets of the city including the embellishment and replacement of street furniture.

Metrotenerife was responsible for the coordination with all the organization and companies involved and affected by the works, ensuring the interfaces.

Description of actual services provided by your staff within the assignment: - Study and supervision of the construction project: platform, stations, depot and garage - Geometric and quality controls - Preventive control on terms and budget - Verification and correction of contractor’s document deliverables - Drafting of supervision and control plan, and procedure manuals - Supervision of design, manufacture and tests of rolling stock - Supervision of the design, manufacture, testing and commissioning of the electrification equipment and systems Company name: METROPOLITANO DE TENERIFE

2.4. Operation and maintenance

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Operation and maintenance services for Tramlines 130.379.137,37 € 1 & 2 COUNTRY: Spain Duration of Assignment (months): Location within Country: Tenerife 600 Name of Client: Total Nº of staff-provided: Tenerife Island Government 183

Address: Approx. value of the services provided by your Pza. España nº1. Santa Cruz de Tenerife. Spain firm under the contract (in Euro): 130.379.137,37 € Start Date (Month/Year): Completion Date (Month/Year): 06/2007 Ongoing Name of associated Consultants, if any: N/A Narrative Description of Project:

Line1 and Line 2 belong to the Tramway system in the metropolitan area of Santa Cruz and La Laguna in Tenerife. The total length of the network is 16,3 kilometers to deserve 375,000 inhabitants, with a patronage of over 14 million passengers a year, 25 stops, 26 vehicles and a gradient up 8,5%. There are many extra services during the year (night service, multiple units service, real time information in many languages, etc). Metrotenerife has a 50 years concession contract, including the operation and maintenance. Currently, the operator has a ratio of 99,7% service availability a cost coverage ratio over 100%

Description of actual services provided by your staff within the assignment: - Definition and implementation of the operation plan. - Operation of the lines. - Definition and implementation of the maintenance plan, including overhauls. - Management of obsolescence. - Definition and implementation of the passengers control plan and fare fraud reducing systems. - Study on the reliability, availability, sustainability and safety of the system (RAMS). - Financial and operational management. Company name: METROPOLITANO DE TENERIFE

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Technical assistance and support for Jerusalem 106.971€ Transport Management Team (JTMT) in maintenance works, operations and rolling stock COUNTRY: Israel Duration of Assignment (months): Location within Country: Jerusalem 56 Name of Client: Total Nº of staff-provided: JTMT via Egis Rail 2

Address: Approx. value of the services provided by your firm 97 Jaffa Road, Clal Building. Jerusalem 91280. Israel under the contract (in Euro): 106.971€ Start Date (Month/Year): Completion Date (Month/Year): 07/2013 Ongoing Name of associated Consultants, if any: N/A Narrative Description of Project:

JTMT is the management authority of the LRT network in Jerusalem (J-Net), consisting on the Red Line and the upcoming Green and Blue Lines. The Red Line opened for service on 2012: 13.8Km length, 46 vehicles, 23 stops and 140.000 daily passengers. Its construction, financing and operation are regulated by a BOT concession agreement. The Green Line will consist of 22.6km of track, additional depot & OCC facilities, estimated 60-70 LRT vehicles and 33 stations; which will add up to 160,000 daily passengers.

Description of actual services provided by your staff within the assignment: - Definition of operational and maintenance characteristics of the complete system for the existing lines and proposed new ones. - Technical assistance in the revision and validation of the design of the operation for the Transport Authority of Jerusalem - Preparation of O&M Tender documents. - Assessment in the review of the design under the point of view of the operator to suggest improvements or alert of potential problems. - Assessment to the JNET in the claim and buy-back negotiations with the Concessionaire. - Preparation of the technical-economic models of operation and maintenance of the Red Line and future extensions for the Transport Authority of Jerusalem Company name: METROPOLITANO DE TENERIFE

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Project Management ”LRT Haifa-Nazareth” On time basis COUNTRY: Israel Duration of Assignment (months): Location within Country: Haifa-Nazareth 156 Name of Client: Total Nº of staff-provided: Cross Israel Highway Ltd. via “IDOM Consulting, 12 Engineering, Architecture, S.A.U.” Address: Approx. value of the services provided by your Harokmim St 26, Holon, Israel firm under the contract (in Euro): On time basis Start Date (Month/Year): Completion Date (Month/Year): 08/2019 Ongoing Name of associated Consultants, if any: N/A Narrative Description of Project:

The project consists in the supervision of the design, construction, rolling-stock and 3 first years of the operation of the “LRT Haifa-Nazareth”, which is expected to be tram-train. The alignment is 40,6 km. length, which 34km. run on interurban track and 7 km. run on urban track. The project includes 9 interurban stations and 8 urban stations, depot and garage, and the Operational Control Centre. The ridership forecast is 30 million passengers per year.

The “LRT Haifa-Nazareth” project will be developed by Cross Israel Highway Ltd, and the operation and maintenance will be carried out under a concession agreement. Description of actual services provided by your staff within the assignment: - Provide experts on operation, maintenance and rolling stock. - Review of the rolling-stock technical specifications - Review of the design documents of the system from the point of view of the operator - Review of the operational documents of the system - Review of the CAPEX and OPEX - Participation in meetings and workshops with the client, stakeholders and providers Company name: METROPOLITANO DE TENERIFE

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Technical assistance in the pre-operation and three 3.387.368€ first year of Operation and Maintenance for the Tramway of Cuenca COUNTRY: Ecuador Duration of Assignment (months): Location within Country: Cuenca 50 Name of Client: Total Nº of staff-provided: Municipality of Cuenca 25

Address: Approx. value of the services provided by your firm Municipalidad, Benigno Malo. Cuenca. Ecuador under the contract (in Euro): 3.387.368€ Start Date (Month/Year): Completion Date (Month/Year): 09/2018 Ongoing Name of associated Consultants, if any: N/A Narrative Description of Project:

The tramway of Cuenca will be the first tramway infrastructure in Ecuador. The system has 27 stations, 9,9km. length, combining single and double track, and 14 vehicles. Cuenca, the third largest city in Ecuador, is a UNESCO World Heritage Site. To preserve its architectural heritage, the city chose Alstom’s APS technology. The line will cross the historical city center over 4 km. The expected ridership is 45.000 passengers daily.

Description of actual services provided by your staff within the assignment: - Design of the organizational structure of the operating unit - Drafting a guide of roles and responsibilities of the staff integrating the operating unit - Training plan. Theoretical and practical staff training. - Provide temporary drivers, trainers, driver supervisors, OCC supervisors, etc. - Evaluation of the state of the system: critical aspects, non-critical aspects. - Evaluation of the commissioning of the most advanced section. - Drafting the Communication Plan. - Traffic regulations. - Tariff structure proposal - Drawing-up of the operation plan and procedures - OCC Operation Procedures Manual - Driving Procedures Manual - Commercial Plan - Transport ticket sales procedure - Definition and implementation of the passengers control plan and fraud reducing systems

- Service quality indicators proposal. - Development, coordination and monitoring during the testing of: systems, interfaces, integration - Service Simulation. - Blanc operation tests. - Proposal of acquisition of management tools. - Drafting of the technical specifications of the management tools tender documents. - Definition and implementation of the operation plan. - Preparation of technical terms of references for the procurement of rolling stock maintenance, fixed installations maintenance, etc. - Preparation of the maintenance plan and training: rolling stock and fixed installations. Quality indicators on maintenance. - Implementation of the maintenance plan, including overhauls. - Management of obsolescence - Preparation of commercial operation phase - Financial and operational management assistance - Economic exploitation model (including OPEX) Company name: METROPOLITANO DE TENERIFE

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Technical assistance to the pre-operation and 1.409.099,89€ supervision of the initial operation period. Tram- Train of “Bahía de Cadiz” COUNTRY: Spain Duration of Assignment (months): Location within Country: Cádiz 18 Name of Client: Total Nº of staff-provided: Agency for Civil Work of the Andalusia Government 5

Address: Approx. value of the services provided by your Calle Pablo Picasso 6. 41018 Sevilla. Spain. firm under the contract (in Euro): 422.729,9€ Start Date (Month/Year): Completion Date (Month/Year): 02/2018 Ongoing Name of associated Consultants, if any: GPO Ingeniería de Sistemas Narrative Description of Project: The service contract consists of providing the pre-operation, test, trials, and service simulation for the Train-Tram from Chiclana to San Fernando, with 24 km. length and 22 stops. The Train-Tram is a mixed rail system, consisting of a transport line that circulates part along the conventional existing railway line and then continues on a specifically constructed tram platform. The rolling-stock has been specially designed for the system, sharing the line with conventional trains and also circulating by the urban streets like a tram.

Description of actual services provided by your staff within the assignment: - Drawing-up operations documents and procedures. - Theoretical and practical staff training. - Provide temporary drivers, trainers, driver supervisors, OCC supervisors, etc. - Development, coordination and monitoring during the testing of: systems, interfaces, integration. - Service Simulation. - Supervision of the operation. Company name: METROPOLITANO DE TENERIFE

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Technical assistance for the structuration of 58.831€ the REGIOTRAM COUNTRY: Bogota Duration of Assignment (months): Location within Country: Colombia 4 Name of Client: Total Nº of staff-provided: Empresa Férrea via Egis Rail 4

Address: Approx. value of the services provided by your firm Ak. 15#93A 62, Bogotá. Colombia under the contract (in Euro): 58.831€ Start Date (Month/Year): Completion Date (Month/Year): 02/2019 06/2019 Name of associated Consultants, if any: N/A Narrative Description of Project:

The suburban rail line of Regiotram is a mass transport system for the city of Bogota which connects the neighbouring municipalities. This tram-train system uses a light electric vehicle with dual functionality. In intercity sections, the train acts as a suburban train reaching speeds of up to 100 km/h, while in the city, it functions as a tram, achieving perfect urban integration and excellent travel times as modal interchanges are avoided. The infrastructure will have a fleet of approximately 50 trains running at a frequency of 4 and 5 minutes at peak time, serving 160 million passengers a year. In urban sections, the stations will be every 500 meters, while on the intercity sections, the distance between stations will be around 5 km. These stations have a high security system with automatic platform doors synchronized with the arrival of trains. This means of transport will allow a reduction of 180,000 tons per year in carbon dioxide emissions, helping to improve the energy efficiency of public transport.

The design, construction, operation, maintenance, rolling-stock and finance is expected to be tendered in a DBFOMT+RS concession agreement.

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Development, deployment and maintenance of 198.319€ SIMOVE for the West Madrid Light Metro (MLO) COUNTRY: Spain Duration of Assignment (months): Location within Country: Madrid 6 + 3 Name of Client: Total Nº of staff-provided: Metro Ligero Oeste S.A. (West Madrid Light Metro 4 S.A.) Address: Approx. value of the services provided by your Calle Edgar Neville 9, Pozuelo de Alarcón. Madrid. firm under the contract (in Euro): Spain 198.319€ Start Date (Month/Year): Completion Date (Month/Year): 01/2017 09/2019 Name of associated Consultants, if any: N/A Narrative Description of Project: SIMOVE is an on-board railway device capable of continuously supervise the speed of the vehicle and the driver behaviour in real time. SIMOVE alerts the driver of the existing speed limitations according to the section that the tram is on and, if they are exceeded, it acts automatically, causing the Emergency Braking (hereinafter EB) of the vehicle. SIMOVE has been designed and manufactured by Metrotenerife. West Madrid Light Metro (MLO) required the installation of a SIMOVE pilot device previous to the deployment in its entire fleet.

Description of actual services provided by your staff within the assignment: - Analysis of the network and coding of SIMOVE - Customization of SIMOVE to the contract’s requirements - Installation and configuration of SIMOVE’s hardware - Installation and configuration of SIMOVE’s software - Technical assistance during the deployment phase - Staff training - System’s maintenance Company name: METROPOLITANO DE TENERIFE

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Pre-operation of the Tram-Train of “Bahía de 1.144.396,52€ Cadiz” COUNTRY: Spain Duration of Assignment (months): Location within Country: Cádiz 20 Name of Client: Total Nº of staff-provided: Agency for Civil Work of the Andalusia Government 5

Address: Approx. value of the services provided by your Calle Pablo Picasso 6. 41018 Sevilla. Spain. firm under the contract (in Euro): 343.318,96€ Start Date (Month/Year): Completion Date (Month/Year): 04/2016 12/2017 Name of associated Consultants, if any: GPO Ingeniería de Sistemas Narrative Description of Project:

The service contract consists of providing the pre-operation, test, trials, and service simulation for the Train-Tram from Chiclana to San Fernando, with 24 km. length and 22 stops. The Train-Tram is a mixed rail system, consisting of a transport line that circulates part along the conventional existing railway line and then continues on a specifically constructed tram platform. The rolling-stock has been specially designed for the system, sharing the line with conventional trains and also circulating by the urban streets like a tram.

Description of actual services provided by your staff within the assignment: - Drawing-up operations documents and procedures. - Preparation of the maintenance plan and Maintenance Tender documents. - Depot lay-out. - Theoretical and practical staff training. - Provide temporary drivers, trainers, driver supervisors, OCC supervisors, etc. - Development, coordination and monitoring during the testing of: systems, interfaces, integration. - Service Simulation. Company name: METROPOLITANO DE TENERIFE

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Technical assistance and training in the fields of 9.675€ rolling stock and fixed installations and spare parts management COUNTRY: Morocco Duration of Assignment (months): Location within Country: Rabat-Salé 15 Name of Client: Total Nº of staff-provided: Transdev Rabat-Salé S.A 1

Address: Approx. value of the services provided by your Bd. Abderrahim Bouabid, hay Karima. 11000 Salé. firm under the contract (in Euro): Morocco 9.675€ Start Date (Month/Year): Completion Date (Month/Year): 09/2013 12/2014 Name of associated Consultants, if any: N/A Narrative Description of Project:

The tramway service between Rabat and Salé cities in Morocco was opened on 23rd May 2011. The total length of the dual-line tramway network is 19.5km deserved by 44 Citadis with an annual demand of 51 million passengers. Transdev was the concessionaire in charge of the operation and maintenance, for an initial period of 6 years since the beginning of the commercial service. Metrotenerife was contracted by Transdev to provide technical assistance in order to enable the maintenance department to carry-out all the rolling-stocks and fixed installations maintenance without subcontracting third parties. The services were provided by mechanical engineers from Metrotenerife over 7 years of experience in maintenance operations.

Description of actual services provided by your staff within the assignment: - Analysis and recommendation for the maintenance plan and portfolio. - Development of a specific maintenance tooling. - Analysis and recommendation to maintain spare parts supply and inventory in optimal levels. - Benchmark on maintenance costs. - Maintenance Director and Staff training. Company name: METROPOLITANO DE TENERIFE

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Services for the study, analysis and diagnosis of the 46.647,6€ validation system and sales and top-up system of the current contactless Ticketing System for Zaragoza Tramways COUNTRY: Spain Duration of Assignment (months): Location within Country: Zaragoza 2 Name of Client: Total Nº of staff-provided: Construcción Tranvía Zaragoza UTE 2

Address: Approx. value of the services provided by your C/ Manuel Lasala 36, esc. 2. Zaragoza. Spain. firm under the contract (in Euro): 46.647,6€ Start Date (Month/Year): Completion Date (Month/Year): 10/2014 11/2014 Name of associated Consultants, if any: N/A Narrative Description of Project:

The tramway of Zaragoza consists in a 12,8 km. length line, that cross the city from north to south, connecting the city center, the most populated neighborhoods and all the Universities within the city. It has been running since 2011.

The ticketing system presented an abnormally low reliability rate, with a high number of incidents that direct impacted in the results of the operator, and therefore the expected revenues. Description of actual services provided by your staff within the assignment: - Study of contract specifications and contractual scheme - Analysis and evaluation of quality criteria reflected in the Availability and Quality Coefficient - Analysis of current ticketing system structure and management applications - Analysis of internal organisational processes of ticketing - Study of monitoring and maintenance flow tools - Analysis of Central Ticketing System and Ticket Machine Data Models. - Analysis of impact on quality indicators and on Availability Coefficient contribution. - Diagnosis of current situation - Analysis of new requirements and initial functional specifications - Drawing up ticketing system management procedure - Proposal of improvement measures to increase the reliability of the system Company name: METROPOLITANO DE TENERIFE

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Technical assistance for the pre-operation of 38.661€ Metro Málaga COUNTRY: Spain Duration of Assignment (months): Location within Country: Málaga 2 Name of Client: Total Nº of staff-provided: 2iT Ingeniería 4

Address: Approx. value of the services provided by your Av. Nazaret 3, oficina 2. 28009 Madrid. Spain firm under the contract (in Euro): 38.661€ Start Date (Month/Year): Completion Date (Month/Year): 06/2014 07/2014 Name of associated Consultants, if any: N/A Narrative Description of Project:

The Malaga Metro was opened in service on July 2014, has 2 lines with 11,3 km., 18 stations and annual ridership of 5 million. The pre-operation was awarded to 2iT Ingeniería, who subcontracted Metrotenerife to carry out the theoretical and practical training to the Metro Malaga’s drivers. The total training time was 1.840 hours, provided by 4 drivers with over 5 years’ experience.

Description of actual services provided by your staff within the assignment: - Organization and management of the theoretical and practical training - Preparation of documents and manuals - 1.840 hours training of surface driving - Drivers assessments - Security and safety procedures Company name: METROPOLITANO DE TENERIFE

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Technical assistance and training in the fields of 5.000€ rolling stock and fixed installations and spare parts management (West Madrid Light Metro) COUNTRY: Spain Duration of Assignment (months): Location within Country: Madrid 3 Name of Client: Metro Ligero Oeste S.A. (West Total Nº of staff-provided: Madrid Light Metro S.A.) 1

Address: Approx. value of the services provided by your Calle Edgar Neville 9, Pozuelo de Alarcón. Madrid. firm under the contract (in Euro): Spain 5.000€ Start Date (Month/Year): Completion Date (Month/Year): 04/2011 05/2011 Name of associated Consultants, if any: N/A Narrative Description of Project:

West Madrid Light Metro was opened on July 2007. The total length of the 2 lines tramway network is 22,4km deserving 28 stops with an annual demand of 4,8 million passengers. The concessionaire, awarded with a 30 years concession contract, is composed by Aberdeen, Queenspoint and OHL Concesiones.

Metrotenerife was contracted to provide technical assistance in order to enable the maintenance department to carry-out all the rolling-stocks and fixed installations maintenance without subcontracting third parties.

Description of actual services provided by your staff within the assignment: - Analysis and recommendation for the maintenance plan and portfolio. - Organization of the maintenance department and interfaces with the other departments - Daily preparation and organization of incoming and outgoing vehicles. - Development of a specific maintenance tooling. - Analysis and recommendation to maintain spare parts supply and inventory in optimal levels. - Benchmark on maintenance costs. - Maintenance Director and Staff training. - Workshops on wheel re-profiling, electronics systems, ticketing and rolling-stock structure - Workshops on re-railing systems and emergency assistance. Company name: METROPOLITANO DE TENERIFE

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Technical assistance for the training of Central 5.000€ Control Station Manager for Saragossa Trams COUNTRY: Spain Duration of Assignment (months): Location within Country: Zaragoza 2 Name of Client: Total Nº of staff-provided: Construcción Tranvía Zaragoza UTE 2

Address: Approx. value of the services provided by your C/ Manuel Lasala 36, esc. 2. Zaragoza. Spain. firm under the contract (in Euro): 5.000€ Start Date (Month/Year): Completion Date (Month/Year): 03/2011 04/2011 Name of associated Consultants, if any: N/A Narrative Description of Project:

The service consisted in the training of the future head of the Zaragoza’s Operation Control Centre, and it was provided by both, the Director of Operations and the Head of the Operation Control Centre of Metrotenerife.

Description of actual services provided by your staff within the assignment: - Organisation of the Operations Department and Central Control Station - Responsibilities of line inspectors - Emergency actions and coordination with civil protection services - Daily traffic and operation planning Company name: METROPOLITANO DE TENERIFE

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Pre-operation of Tenerife’s Tramway Line 2 400.000€ COUNTRY: Spain Duration of Assignment (months): Location within Country: Tenerife 3 Name of Client: Total Nº of staff-provided: Tenerife Island Government 20

Address: Approx. value of the services provided by your Pza. España nº1. Santa Cruz de Tenerife. Spain firm under the contract (in Euro): 400.000€ Start Date (Month/Year): Completion Date (Month/Year): 02/2009 05/2009 Name of associated Consultants, if any: N/A Narrative Description of Project:

Pre-operation, test and trials, and service simulation of the Tram Line 2, with 3,6 km. of double track lines and 6 stations. The line crosses the metropolitan area, composed by two municipalities: Santa Cruz and La Laguna, being this latest included in the UNESCO World Heritage Sites. The pre-operation and operations are carried out in a very constrained environment: average continuous slope of 5% , maximum of 8,5% gradients, and narrow streets. The fleet is composed of 5 vehicles.

Description of actual services provided by your staff within the assignment: - Elaboration of the operation documentation and procedures. - Planning of the tests, simulation of the services. - Planning and pre-operational control. - Preparation of maintenance plan and tender documents. - Theoretical and practical training of the personnel. - Development, coordination and follow-up of the tests of: systems, interfaces, integration. - Test run. - Fare planning and organization. Company name: METROPOLITANO DE TENERIFE

ASSIGNMENT NAME: Approx. value of the contract (in Euro):

Pre-operation of Tenerife’s Tramway Line 1 900.000€ COUNTRY: Spain Duration of Assignment (months): Location within Country: Tenerife 12 Name of Client: Total Nº of staff-provided: Tenerife Island Government 20

Address: Approx. value of the services provided by your Pza. España nº1. Santa Cruz de Tenerife. Spain firm under the contract (in Euro): 900.000€ Start Date (Month/Year): Completion Date (Month/Year): 06/2006 06/2007 Name of associated Consultants, if any: N/A Narrative Description of Project:

Pre-operation, test and trials, and service simulation of the Tram Line 1, with 12,5 km. of double track lines and 21 stations. The line crosses the metropolitan area, composed by two municipalities: Santa Cruz and La Laguna, being this latest included in the UNESCO World Heritage Sites. The pre-operation and operations are carried out in a very constrained environment: average continuous slope of 5%, maximum of 8,5% gradients, and narrow streets. The fleet is composed of 21 vehicles.

Description of actual services provided by your staff within the assignment: - Elaboration of the operation documentation and procedures. - Planning of the tests, simulation of the services. - Planning and pre-operational control. - Preparation of maintenance plan. - Theoretical and practical training of the personnel. - Development, coordination and follow-up of the tests of: systems, interfaces, integration. - Test run. - Fare planning and organization. Company name: METROPOLITANO DE TENERIFE

2.5. PROJECT MANAGEMENT

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Project management for the obsolescence analysis 7.600.000€ and migration from magnetic ticketing to contactless ticketing COUNTRY: Spain Duration of Assignment (months): Location within Country: Tenerife Name of Client: Total Nº of staff-provided: Tenerife Island Government 10

Address: Approx. value of the services provided by your Pza. España nº1. Santa Cruz de Tenerife. Spain firm under the contract (in Euro): 3.040.000€ Start Date (Month/Year): Completion Date (Month/Year): 09/2013 On going Name of associated Consultants, if any: TITSA S.A. Narrative Description of Project:

The tramway infrastructure is currently equipped with a magnetic ticketing system, in use since the beginning of commercial operation in 2009. The project consists on the migration of the current magnetic ticketing system to a contactless system based on MIFARE DESFIRE for the general card and ULTRALIGHT C for the low cost flexible card. The existing ticketing system in the bus fleet (independent operator) is also magnetic, therefore the migration of both infrastructures, buses and tramways, will proceed simultaneously, unifying the fare system of all the public transport in the island of Tenerife (urban buses, intercity buses and trams).

The bus operator (urban and intercity) has a fleet of 524 buses and the tram operator a fleet of 26 vehicles, with 35.6 and 14 million passengers per year, respectively. Therefore, the fare integration will require multimodal interoperability: transferring, among others.

To execute the project, it was necessary to perform an obsolescence analysis, which is a project that aims to identify market alternatives for the renewals of the systems that no longer offer the functionality required, or whose equipment no longer have spare parts or whose supply has been discontinued. Subsequently, it was necessary to implement the following: a central ticketing management system shared between the tram and bus operators, in addition to the competent Transport Authority. Moreover, the replacement of all the hardware equipment of both means of transport: vending machines, equipment in commercial offices, validators and other embarked equipment on buses and trams, control terminals and central system equipment. The bus operator's positioning system is also included in the contract.

Although the magnetic system will be replaced, operators will continue to use the existing mobile ticketing system (QR code), and therefore the integration of the contactless and mobile ticketing systems must be managed and implemented, so that they are compatible. Additionally, it is necessary to foresee and manage the coexistence between the two technologies: magnetic and contactless for a certain period of time, until the new system is fully available.

The project includes the design, management and execution of information campaigns for users of both modes of transport: buses and tramways.

Description of actual services provided by your staff within the assignment: - Analysis of the obsolescence: o Train-Land communications based on a wireless infrastructure with both, online and in garage and workshop’s equipments. Analysis of the technical and economic impact of the renewal of the network (77 access points) and alternatives evaluation in service mode with LTE technology or the upcoming 5G o Renewal of communications under TETRA, evaluating the inclusion of the network in the island’s infrastructure - Definition of the contactless system requirements: technology, supports and processes - Definition of on-board equipment and stops equipment - Preparation of the procurement documents - Management of the procurement process and selection of the bidder - Approval of design, operation and maintenance documents - Definition of tickets and rates - Contactless system and Via Movil integration (mobile ticketing system - QR code) - Coordination of the project execution’s actions and interfaces management - Validation and testing of the system - Validation of the full integration between buses and trams - System reception and commissioning - Management of the coexistence period of the two technologies: magnetic and contactless - System exploitation - Monitoring the service level indicators: reliability and availability - Design, management and implementation of information campaigns for users - Certifications and payments to suppliers - Management of the project chronogram and milestones - Management and follow-up of the project Company name: METROPOLITANO DE TENERIFE

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Project management for the ticketing system for L1 2.409.103€ and L2 of the Tramway of Tenerife COUNTRY: Spain Duration of Assignment (months): Location within Country: Tenerife 112 Name of Client: Total Nº of staff-provided: Tenerife Island Government 9

Address: Approx. value of the services provided by your Pza. España nº1. Santa Cruz de Tenerife. Spain firm under the contract (in Euro): 2.409.103€ Start Date (Month/Year): Completion Date (Month/Year): 09/2003 01/2013 Name of associated Consultants, if any: N/A Narrative Description of Project:

The project consists on the implementation of a magnetic ticketing system for the tramway infrastructure, which will begin the commercial operation in June 2009, with 26 vehicles, 2 interchanges stations, 23 stops and an expected ridership of 14.000.000 passengers per year.

To execute the project, it become necessary to be provided with all the hardware and software equipment: vending machines, equipment in commercial offices, validators and other embarked equipment on trams, control terminals, central system equipment and operator's positioning system.

The project has 2 phases: the first stage involving Line 1 which commercial exploitation began in June 2007, and the second stage involving Line 2, which commercial exploitation began in June 2009. The definitive reception and commissioning was done at the end of the second phase, in 2013. The project includes the design, management and execution of information campaigns for users

Description of actual services provided by your staff within the assignment: - Definition of the system requirements - Preparation of the procurement documents - Management of the procurement process and selection of the bidder - Approval of design, operation and maintenance documents - Definition of tickets and rates - Coordination of the project execution’s actions and interfaces management - Validation and testing of the system - System reception and commissioning - System exploitation - Monitoring the service level indicators: reliability and availability - Design, management and implementation of information campaigns for users - Certifications and payments to suppliers - Management of the project chronogram and milestones Company name: METROPOLITANO DE TENERIFE

2.6. R+D

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Design, development and implementation of 50.512 € Ten+VAO system. COUNTRY: Spain Duration of Assignment (months): Location within Country: Tenerife Ongoing Name of Client: Total Nº of staff-provided: Tenerife Island Government 3 Address: Approx. value of the services provided by your firm Pza. España nº1. Santa Cruz de Tenerife. Spain. under the contract (in Euro): 50.512 € Start Date (Month/Year): Completion Date (Month/Year): 11/2017 Ongoing Name of associated Consultants, if any: N/A Narrative Description of Project:

ten+VAO is an free application for smartphones developed by Metrotenerife that complements the private vehicle and the tram by means of a system of rewards for carpooling users (free parking, free parking space, points exchangeable for a variety of cultural services, among others) which allows a rapid transfer free of charge from the private vehicle to the tram.

The island of Tenerife has become the part of Spain with the second largest number of vehicles per kilometre of road. This system was developed in order to reduce the traffic congestion in the metropolitan area of Tenerife and promote the use of the tramway system, as a part of the firm’s search for more sustainable solutions for the benefit of the environment.

With the aim of increasing the impact of ten+VAO, the system have been included as an additional benefit of the Smartphone application of the tram ticketing system called Ten+. 30% of tram users buy and cancel their tickets using this system and at present there are 116,000 users

The pilot phase of ten+VAO begun in June 2018 and, with duration of three months, achieved a reduction of 75% in the use of private vehicles for ten+VAO users, with the consequent increase in demand for the tram, an average saving of 3, 4674 grams of CO2 for each journey of thirteen kilometres with three users and groups of up to four users in a single vehicle.

Description of actual services provided by your staff within the assignment: - Definition of the requirements - Functional definition - System architecture design - Definition of hardware and communications needs - Development of the central system software and Database - Development of mobile applications for Android and iOS platforms - Pilot Phase Execution - Advertising campaigns (including social networks) - Production - System operation and maintenance - Attention to users and Call Center Company name: METROPOLITANO DE TENERIFE

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Development of SIMOVE (On-board Vehicle Speed 175.000,00€ Monitoring System) COUNTRY: Spain Duration of Assignment (months): Location within Country: Tenerife 34 Name of Client: Total Nº of staff-provided: Tenerife Island Government 4

Address: Approx. value of the services provided by your Pza. España nº1. Santa Cruz de Tenerife. Spain firm under the contract (in Euro): 175.000,00€ Start Date (Month/Year): Completion Date (Month/Year): 10/2013 7/2016 Name of associated Consultants, if any: N/A Narrative Description of Project:

SIMOVE is a Speed Monitoring and Control Safety System developed by Metrotenerife to monitor the speed of the vehicles. This safety innovation allows the operator to continuously monitor and control the speed of its vehicles combining GPS reporting and the vehicle’s odometer, to compare the position and speed of any railway vehicle with the appropriate speed for any given section of the line. In case the driver over speed the system warns the driver. In case the speed is not reduced, the system stops the vehicles avoiding the risk of the vehicle overturning on curves due to excessive speed.

SIMOVE has a very strong back-office that becomes a powerful tool for the railway operator to monitor aspects such as traffic signal priority, time spent at stops and termini, commercial speed per line section, quality of driving in terms of braking and acceleration consistency, accelerations module to analyse passengers comfort and falling due to jerk, etc. Description of actual services provided by your staff within the assignment: - Definition of the requirements - Functional definition - System architecture design - Definition of hardware and communications needs - Development of the central system software and Database - Pilot Phase Execution - Staff training - System operation and maintenance Company name: METROPOLITANO DE TENERIFE

ASSIGNMENT NAME: Approx. value of the contract (in Euro): Design, development and implementation of a 58.912€ QR/smartphone ticketing system COUNTRY: Spain Duration of Assignment (months): Location within Country: Tenerife 36 Name of Client: Total Nº of staff-provided: Tenerife Island Government 3

Address: Approx. value of the services provided by your Pza. España nº1. Santa Cruz de Tenerife. Spain firm under the contract (in Euro): 58.912€ Start Date (Month/Year): Completion Date (Month/Year): 12/2012 12/2015 Name of associated Consultants, if any: N/A Narrative Description of Project:

VIA-MOVIL is an innovative integral ticketing system that unifies, by means of the user’s mobile telephone and without the need for a paper ticket, the purchase, validation and ticket control process, and which allows for a direct communication between the transport operator and passengers. It is based on users’ own smartphones and tablets (iOS and Android).

Via-Movil makes travelling easier for users by enabling them to purchase tickets wherever they may be and at any time, and by means of a secure payment gateway. The application is also advantageous for the operator, as the virtualisation of the ticketing system does not require actual paper tickets, special equipment or infrastructure (cancelling machines) on board the vehicles; it needs only QR code stickers for ticket validation. It can be deployed in 2-3 months, with low investment and without on-board infrastructure, supplying information in real time and compatible with other kinds of activities unconnected with public transport.

After succeeding the design, development and piloting phase in the tramway infrastructure, the system

was implemented in the bus fleet of the island (sole operator company TITSA), that includes all urban and intercity lines. This action included fare integration between operators, tram and buses.

In December 2015 the system was fully implemented and operational in the LRT and buses of the Tenerife’s island. Description of actual services provided by your staff within the assignment: - Definition of the requirements - Functional definition - System architecture design - Definition of hardware and communications needs - Development of the central system software and Database - Development of mobile applications for Android and iOS platforms - Pilot Phase Execution - Advertising campaigns (including social networks) - Production - Integration with multimodal operators - System operation and maintenance - Attention to users and Call Center Company name: METROPOLITANO DE TENERIFE