Tfl Commissioner's Report
Total Page:16
File Type:pdf, Size:1020Kb
Commissioner’s Report 18 September 2019 About Transport for London (TfL) Part of the Greater London Authority We are moving ahead with many of family led by Mayor of London Sadiq Khan, London’s most significant infrastructure we are the integrated transport authority projects, using transport to unlock growth. responsible for delivering the Mayor’s aims We are working with partners on major for transport. projects like Crossrail 2 and the Bakerloo Line Extension that will deliver the new We have a key role in shaping what life is homes and jobs London and the UK need. like in London, helping to realise the We are in the final phases of completing Mayor’s vision for a ‘City for All the Elizabeth line which, when open, will Londoners’. We are committed to creating add 10 per cent to central London’s rail a fairer, greener, healthier and more capacity. prosperous city. The Mayor’s Transport Strategy sets a target for 80 per cent of all Supporting the delivery of high-density, journeys to be made on foot, by cycle or mixed-use developments that are planned using public transport by 2041. To make around active and sustainable travel will this a reality, we prioritise health and the ensure that London’s growth is good quality of people’s experience in growth. We also use our own land to everything we do. provide thousands of new affordable homes and our own supply chain creates We manage the city’s red route strategic tens of thousands of jobs and roads and, through collaboration with the apprenticeships across the country. London boroughs, can help shape the character of all London’s streets. These We are committed to being an employer are the places where Londoners travel, that is fully representative of the work, shop and socialise. Making them community we serve, where everyone can places for people to walk, cycle and spend realise their potential. Our aim is to be a time will reduce car dependency and fully inclusive employer, valuing and improve air quality, revitalise town celebrating the diversity of our workforce centres, boost businesses and connect to improve services for all Londoners. communities. We are constantly working to improve the We run most of London’s public transport city for everyone. This means freezing TfL services, including the London fares so everyone can afford to use public Underground, London Buses, the DLR, transport, using data and technology to London Overground, TfL Rail, London make services intuitive and easy to use, Trams, London River Services, London and doing all we can to make streets and Dial-a-Ride, Victoria Coach Station, transport services accessible to all. We Santander Cycles and the Emirates Air reinvest every penny of our income Line. The quality and accessibility of these services is fundamental to Londoners’ None of this would be possible without quality of life. By improving and expanding the support of boroughs, communities and public transport, we can make people’s other partners who we work with to lives easier and increase the appeal of improve our services. We all need to pull sustainable travel over private car use. together to deliver the Mayor’s Transport Strategy; by doing so we can create a better city as London grows. 1 Introduction 4 2 Scorecard 5 3 Safety and security 9 4 Healthy Streets and healthy people 16 5 A good public transport experience 34 6 New homes and jobs 42 7 Our people 44 8 Securing value 48 Commissioner’s Report 3 This paper will be considered in public 1 Introduction This report provides a review of major issues and developments since the Board meeting of 24 July. Commissioner’s Report 4 2 TfL Scorecard Period 5 Commissioner’s Report 5 Commissioner’s Report 6 Commissioner’s Report 7 Our Period 5 scorecard results cover Customer performance between 21 July and All of the key investment milestones have 17 August 2019. been delivered, and we remain on track for more than half of the homes in the Our overall performance against the planning applications we bring forward scorecard has been maintained since the this year to be affordable. last update to the Board, with 16 out of 18 measures currently ahead of target Public transport trips are still ahead of (excluding measures that have not our targets, with more than 1.5 billion yet reported). journeys having been made on public transport since 1 April. Safety & Operations This Period we have continued to meet People our targets for the conversion of buses to We are now in the middle of our annual Euro VI standard, and retiming of signals Viewpoint survey, which measures staff and design of new street schemes to inclusion and engagement. This opened support healthy streets. We have also on 9 September and will close on met our targets for making step-free and 27 September. bus journeys quicker. Workforce diversity is measured quarterly We did not meet our targets for deaths and the latest results will therefore not and serious injuries on the road network be available until the next Board meeting. overall and, in this Period, also fell short It is important that we maintain our of our specific target for incidents efforts to improve diversity between involving buses. these quarterly check-ins, because only a sustained drive throughout the year will Reliability continues to be slightly below achieve the challenging targets we have target on London Underground, but we set to become more representative of the are beginning to see positive results from city we serve. our action plans to improve train operator attendance and rolling stock reliability. Financial Our strong financial performance has continued, and we continue to be ahead of target on both of the financial measures in the scorecard. Commissioner’s Report 8 3 Safety and security Croydon tram overturning Tackling knife crime in the Capital Significant progress has been made to Despite levels of serious violence being implement the recommendations from low on the transport network, we have the Rail Accident Investigation Branch put measures in place to prevent, detect (RAIB) following the tragic overturning and deal with people carrying weapons on at Sandilands in November 2016. The vast our system. This activity supports wider majority have been completed and police efforts to deal with knife crime in the remaining are in the final stages London and across the country. of implementation. The police are carrying out regular We remain on target to install a new operations and patrols to tackle knife system in December this year that will crime and prevent people carrying physically prevent any tram from weapons, using a broad range of tactics. over-speeding, completing the most These include knife arches, wands, stop significant and complex recommendation and search, automatic number plate from the RAIB. Work to upgrade the recognition (ANPR) and weapon sweeps. lighting in Sandilands tunnel continues and we have installed new cat’s eyes to Publication of 2018 Casualty Statistics On 25 July, we published the 2018 casualty help tram drivers orientate themselves statistics, showing that the number of while in the tunnel. people killed on London's roads fell to We continue to work well with the the lowest level on record. However, newly formed Light Rail Safety and the figures still showed that 112 people Standards Board (LRSSB). We are sharing were killed and a further 3,954 suffered our progress with other tram owners serious injuries. The 112 deaths on and operators as we complete the RAIB London’s roads included: recommendations, so that all networks 57 people walking across the country can learn from the tragedy at Sandilands. We have confirmed 22 people riding motorcycles our share of funding for the LRSSB for the next three years and we also sit on 16 car occupants the Board. 12 people cycling Commissioner’s Report 9 On 22 July, we marked a year on from the publication of the Mayor’s Vision Zero action plan with the start of Vision Zero week. 4 ‘other vehicle’ occupants, which A key part of the week’s activity was the includes taxi and private hire campaign ‘Know My Name’. This campaign occupants, mobility scooters and involved the release of five powerful horse and trap riders stories of people whose lives were impacted due to road trauma. Our press 1 bus or coach occupant team worked with BBC London TV to generate two Vision Zero focused pieces, Our report, which was released alongside with other coverage in the Evening the national casualty statistics, Standard and on LBC radio. highlighted that urgent and continued action is needed to eliminate death and Vision Zero reference group serious injury on our road network. On 26 July, we held the first Vision Zero Reference Group. The Reference Group Vision Zero Week brought together our partners and key On 22 July, we marked a year on from stakeholders including the Metropolitan the publication of the Mayor’s Vision Police Service (MPS), London Councils, 20s Zero action plan with the start of Plenty, and Road Safety Great Britain in Vision Zero week. the delivery of Vision Zero in London. The The week of communications activity successful event helped to create and included a campaign to highlight road promote a collaborative approach to trauma, build understanding of the human Vision Zero, encouraging shared cost attached to it, and talk about what ownership of the challenges and we, our policing partners and other partnership delivery to overcome them. organisations are doing to achieve Vision Zero. Commissioner’s Report 10 20 mph consultation report also supports the Violent Crime Task On 6 September, we announced that Force to reduce the number of proposals to lower speed limits on our people who are victims of knife crime and roads across central London will go serious violence.