Tfl Commissioner's Report

Total Page:16

File Type:pdf, Size:1020Kb

Tfl Commissioner's Report Commissioner’s Report 18 September 2019 About Transport for London (TfL) Part of the Greater London Authority We are moving ahead with many of family led by Mayor of London Sadiq Khan, London’s most significant infrastructure we are the integrated transport authority projects, using transport to unlock growth. responsible for delivering the Mayor’s aims We are working with partners on major for transport. projects like Crossrail 2 and the Bakerloo Line Extension that will deliver the new We have a key role in shaping what life is homes and jobs London and the UK need. like in London, helping to realise the We are in the final phases of completing Mayor’s vision for a ‘City for All the Elizabeth line which, when open, will Londoners’. We are committed to creating add 10 per cent to central London’s rail a fairer, greener, healthier and more capacity. prosperous city. The Mayor’s Transport Strategy sets a target for 80 per cent of all Supporting the delivery of high-density, journeys to be made on foot, by cycle or mixed-use developments that are planned using public transport by 2041. To make around active and sustainable travel will this a reality, we prioritise health and the ensure that London’s growth is good quality of people’s experience in growth. We also use our own land to everything we do. provide thousands of new affordable homes and our own supply chain creates We manage the city’s red route strategic tens of thousands of jobs and roads and, through collaboration with the apprenticeships across the country. London boroughs, can help shape the character of all London’s streets. These We are committed to being an employer are the places where Londoners travel, that is fully representative of the work, shop and socialise. Making them community we serve, where everyone can places for people to walk, cycle and spend realise their potential. Our aim is to be a time will reduce car dependency and fully inclusive employer, valuing and improve air quality, revitalise town celebrating the diversity of our workforce centres, boost businesses and connect to improve services for all Londoners. communities. We are constantly working to improve the We run most of London’s public transport city for everyone. This means freezing TfL services, including the London fares so everyone can afford to use public Underground, London Buses, the DLR, transport, using data and technology to London Overground, TfL Rail, London make services intuitive and easy to use, Trams, London River Services, London and doing all we can to make streets and Dial-a-Ride, Victoria Coach Station, transport services accessible to all. We Santander Cycles and the Emirates Air reinvest every penny of our income Line. The quality and accessibility of these services is fundamental to Londoners’ None of this would be possible without quality of life. By improving and expanding the support of boroughs, communities and public transport, we can make people’s other partners who we work with to lives easier and increase the appeal of improve our services. We all need to pull sustainable travel over private car use. together to deliver the Mayor’s Transport Strategy; by doing so we can create a better city as London grows. 1 Introduction 4 2 Scorecard 5 3 Safety and security 9 4 Healthy Streets and healthy people 16 5 A good public transport experience 34 6 New homes and jobs 42 7 Our people 44 8 Securing value 48 Commissioner’s Report 3 This paper will be considered in public 1 Introduction This report provides a review of major issues and developments since the Board meeting of 24 July. Commissioner’s Report 4 2 TfL Scorecard Period 5 Commissioner’s Report 5 Commissioner’s Report 6 Commissioner’s Report 7 Our Period 5 scorecard results cover Customer performance between 21 July and All of the key investment milestones have 17 August 2019. been delivered, and we remain on track for more than half of the homes in the Our overall performance against the planning applications we bring forward scorecard has been maintained since the this year to be affordable. last update to the Board, with 16 out of 18 measures currently ahead of target Public transport trips are still ahead of (excluding measures that have not our targets, with more than 1.5 billion yet reported). journeys having been made on public transport since 1 April. Safety & Operations This Period we have continued to meet People our targets for the conversion of buses to We are now in the middle of our annual Euro VI standard, and retiming of signals Viewpoint survey, which measures staff and design of new street schemes to inclusion and engagement. This opened support healthy streets. We have also on 9 September and will close on met our targets for making step-free and 27 September. bus journeys quicker. Workforce diversity is measured quarterly We did not meet our targets for deaths and the latest results will therefore not and serious injuries on the road network be available until the next Board meeting. overall and, in this Period, also fell short It is important that we maintain our of our specific target for incidents efforts to improve diversity between involving buses. these quarterly check-ins, because only a sustained drive throughout the year will Reliability continues to be slightly below achieve the challenging targets we have target on London Underground, but we set to become more representative of the are beginning to see positive results from city we serve. our action plans to improve train operator attendance and rolling stock reliability. Financial Our strong financial performance has continued, and we continue to be ahead of target on both of the financial measures in the scorecard. Commissioner’s Report 8 3 Safety and security Croydon tram overturning Tackling knife crime in the Capital Significant progress has been made to Despite levels of serious violence being implement the recommendations from low on the transport network, we have the Rail Accident Investigation Branch put measures in place to prevent, detect (RAIB) following the tragic overturning and deal with people carrying weapons on at Sandilands in November 2016. The vast our system. This activity supports wider majority have been completed and police efforts to deal with knife crime in the remaining are in the final stages London and across the country. of implementation. The police are carrying out regular We remain on target to install a new operations and patrols to tackle knife system in December this year that will crime and prevent people carrying physically prevent any tram from weapons, using a broad range of tactics. over-speeding, completing the most These include knife arches, wands, stop significant and complex recommendation and search, automatic number plate from the RAIB. Work to upgrade the recognition (ANPR) and weapon sweeps. lighting in Sandilands tunnel continues and we have installed new cat’s eyes to Publication of 2018 Casualty Statistics On 25 July, we published the 2018 casualty help tram drivers orientate themselves statistics, showing that the number of while in the tunnel. people killed on London's roads fell to We continue to work well with the the lowest level on record. However, newly formed Light Rail Safety and the figures still showed that 112 people Standards Board (LRSSB). We are sharing were killed and a further 3,954 suffered our progress with other tram owners serious injuries. The 112 deaths on and operators as we complete the RAIB London’s roads included: recommendations, so that all networks 57 people walking across the country can learn from the tragedy at Sandilands. We have confirmed 22 people riding motorcycles our share of funding for the LRSSB for the next three years and we also sit on 16 car occupants the Board. 12 people cycling Commissioner’s Report 9 On 22 July, we marked a year on from the publication of the Mayor’s Vision Zero action plan with the start of Vision Zero week. 4 ‘other vehicle’ occupants, which A key part of the week’s activity was the includes taxi and private hire campaign ‘Know My Name’. This campaign occupants, mobility scooters and involved the release of five powerful horse and trap riders stories of people whose lives were impacted due to road trauma. Our press 1 bus or coach occupant team worked with BBC London TV to generate two Vision Zero focused pieces, Our report, which was released alongside with other coverage in the Evening the national casualty statistics, Standard and on LBC radio. highlighted that urgent and continued action is needed to eliminate death and Vision Zero reference group serious injury on our road network. On 26 July, we held the first Vision Zero Reference Group. The Reference Group Vision Zero Week brought together our partners and key On 22 July, we marked a year on from stakeholders including the Metropolitan the publication of the Mayor’s Vision Police Service (MPS), London Councils, 20s Zero action plan with the start of Plenty, and Road Safety Great Britain in Vision Zero week. the delivery of Vision Zero in London. The The week of communications activity successful event helped to create and included a campaign to highlight road promote a collaborative approach to trauma, build understanding of the human Vision Zero, encouraging shared cost attached to it, and talk about what ownership of the challenges and we, our policing partners and other partnership delivery to overcome them. organisations are doing to achieve Vision Zero. Commissioner’s Report 10 20 mph consultation report also supports the Violent Crime Task On 6 September, we announced that Force to reduce the number of proposals to lower speed limits on our people who are victims of knife crime and roads across central London will go serious violence.
Recommended publications
  • Thomas Heatherwick, Architecture's Showman
    Thomas Heatherwick, Architecture’s Showman His giant new structure aims to be an Eiffel Tower for New York. Is it genius or folly? February 26, 2018 | By IAN PARKER Stephen Ross, the seventy-seven-year-old billionaire property developer and the owner of the Miami Dolphins, has a winningly informal, old-school conversational style. On a recent morning in Manhattan, he spoke of the moment, several years ago, when he decided that the plaza of one of his projects, Hudson Yards—a Doha-like cluster of towers on Manhattan’s West Side—needed a magnificent object at its center. He recalled telling him- self, “It has to be big. It has to be monumental.” He went on, “Then I said, ‘O.K. Who are the great sculptors?’ ” (Ross pronounced the word “sculptures.”) Before long, he met with Thomas Heatherwick, the acclaimed British designer of ingenious, if sometimes unworkable, things. Ross told me that there was a presentation, and that he was very impressed by Heatherwick’s “what do you call it—Television? Internet?” An adviser softly said, “PowerPoint?” Ross was in a meeting room at the Time Warner Center, which his company, Related, built and partly owns, and where he lives and works. We had a view of Columbus Circle and Central Park. The room was filled with models of Hudson Yards, which is a mile and a half southwest, between Thirtieth and Thirty-third Streets, and between Tenth Avenue and the West Side Highway. There, Related and its partner, Oxford Properties Group, are partway through erecting the complex, which includes residential space, office space, and a mall—with such stores as Neiman Marcus, Cartier, and Urban Decay, and a Thomas Keller restaurant designed to evoke “Mad Men”—most of it on a platform built over active rail lines.
    [Show full text]
  • How Understanding a Railway's Historic Evolution Can Guide Future
    College of Engineering, School of Civil Engineering University of Birmingham Managing Technical and Operational Change: How understanding a railway’s historic evolution can guide future development: A London Underground case study. by Piers Connor Submitted as his PhD Thesis DATE: 15th February 2017 University of Birmingham Research Archive e-theses repository This unpublished thesis/dissertation is copyright of the author and/or third parties. The intellectual property rights of the author or third parties in respect of this work are as defined by The Copyright Designs and Patents Act 1988 or as modified by any successor legislation. Any use made of information contained in this thesis/dissertation must be in accordance with that legislation and must be properly acknowledged. Further distribution or reproduction in any format is prohibited without the permission of the copyright holder. Managing Technical & Operational Development PhD Thesis Abstract The argument for this thesis is that patterns of past engineering and operational development can be used to support the creation of a good, robust strategy for future development and that, in order to achieve this, a corporate understanding of the history of the engineering, operational and organisational changes in the business is essential for any evolving railway undertaking. It has been the objective of the author of this study to determine whether it is essential that the history and development of a railway undertaking be known and understood by its management and staff in order for the railway to function in an efficient manner and for it to be able to develop robust and appropriate improvement strategies in a cost-effective manner.
    [Show full text]
  • A Green Bus for Every Journey
    A Green Bus For Every Journey Case studies showing the range of low emission bus technologies in use throughout the UK European engine Bus operators have invested legislation culminating significant sums of money and in the latest Euro VI requirements has seen committed time and resources the air quality impact of in working through the early new buses dramatically challenges on the path to improve but, to date, carbon emissions have not been successful introduction. addressed in bus legislation. Here in Britain, low carbon Investment has been made in new bus technologies and emission buses have been under refuelling infrastructure, and even routing and scheduling development for two decades or have been reviewed in some cases to allow trials and more, driven by strong Government learning of the most advanced potential solutions. policy. Manufacturers, bus operators A number of large bus operators have shown clear and fuel suppliers are embracing leadership by embedding low carbon emission buses into the change, aware that to maintain their sustainability agenda to drive improvements into the their viability, buses must be amongst environmental performance of their bus fleet. the cleanest and most carbon-efficient vehicles on the road. Almost 4,000 There have, of course, been plenty of hurdles along the Low Carbon Emission Buses (LCEB) are way; early hybrid and electric buses experienced initial now operating across the UK, with 40% of reliability issues like any brand new technology, but buses sold in 2015 meeting the low carbon through open collaboration the technology has rapidly requirements. These buses have saved over advanced and is now achieving similar levels of reliability 55,000 tonnes of greenhouse gas emissions as that employed in gas buses and conventional diesel (GHG) per annum compared with the equivalent buses, with warranties extending and new business number of conventional diesel buses.
    [Show full text]
  • Clean Vehicle Retrofit Accreditation Scheme – Open List
    Delivered in partnership with Supported by Clean Vehicle Retrofit Accreditation Scheme – Open List CVRAS approved companies and emission reduction systems - Version: 34 Date: 13.04.2021 This listing contains details of companies and their systems approved under the scheme requirements, along with their contact information (where available) and the categories of vehicle to which their systems can be applied in order to make the vehicle Clean Air Zone compliant. Company information Technology Product Application status Vehicle Approved vehicle applications Category Eminox Ltd Retrofit exhaust Eminox Approved Bus Double Deck Buses Single Deck Buses (Gainsborough, UK) after-treatment SCRT® system (SCRT) (DPF+SCR • Cummins ISBe 6.7 • Scania DC901 9.0 litre [email protected] with urea litre Euro IV & V Euro III, IV and V Tel: +44(0)1427 810088 Adblue) powered powered • Volvo D5F 4.8 litre • Cummins ISBe 5.9 www.eminox.com Euro IV & V litre Euro III powered powered • Cummins ISBe 4.5 • Volvo D9B 9.4 litre litre Euro IV and V Euro IV & V powered powered • Volvo D7C 7.3 litre • Scania DC901 9.0 Euro III and IV litre Euro III, IV and powered V powered • Volvo D7E 7.1 litre • Volvo D7C 7.3 litre Euro IV and V Euro III powered powered • Volvo D7E 7.1 litre • Mercedes Benz Euro IV & V OM904LA 4.25 litre powered Euro IV & V powered (e.g. Optare Solo) Page 1 of 10 Version: 34 Date: 13.04.2021 Delivered in partnership with Supported by Retrofit exhaust Eminox Approved Refuse • Dennis Eagle Elite with Volvo D7C 7litre Euro V after-treatment SCRT® Collection
    [Show full text]
  • The Londons New Routemaster Free
    FREE THE LONDONS NEW ROUTEMASTER PDF Tony Lewin,Thomas Heatherwick | 160 pages | 12 May 2014 | Merrell Publishers Ltd | 9781858946245 | English | London, United Kingdom Heatherwick Studio | Design & Architecture | New Routemaster Looks like The Londons New Routemaster article is a bit old. Be aware that information may have changed since it was published. Earlier this year, as he was stepping off the back of a New Routemaster, a friend of mine had his knee twatted by a door mechanism that was channeling the till from Open All Hours. Reeling from the pain, he wondered whether it was the The Londons New Routemaster or the bus that was to blame. Actually, it was Boris Johnson's fault. According to a promise Johnson had made to Londoners, that door was never going to be there in the first place. In his former guise as Mayor of London back inJohnson had pledged — as a flagship part of his manifesto, mind — that every New Routemaster would have a 'hop on, hop off' option, each vehicle manned by a conductor. It was going to be just like in the good old days. If that sounded too good financially reckless to be true, it was. Bythe open platform, and accompanying The Londons New Routemaster, were consigned The Londons New Routemaster the scrapheap. The conductors' job, by the way, had never been to sell tickets, which they couldn't. It was, presumably, to ensure that the mayor's encouragement for Londoners to leap at moving vehicles with Flynn-esque derring-do, didn't end up in a flurry of law suits.
    [Show full text]
  • London Transport Railways
    London Transport Railways The following selection of images is of the stock displayed in the “Underground Centenary” exhibition held at Neasden Depot, which we visited on Saturday 25th May 1963...... Sadly and inexplicably the Metropolitan Railway F class 0-6-2T locomotive L52 featured here was scrapped soon afterwards, but most of the other items, or examples of them were preserved at the later London Transport Museum, on the Bluebell and Worth Valley Railways, and elsewhere. In 1963 and for about 10 years afterwards, there was still plenty of vintage interest to be seen out and about on the London Transport lines. The picture (right) shows a train of Metropolitan F stock at New Cross Gate, East London Line, on 17th August 1963...... and here is an old G stock motor car trailing a District line train out of Richmond station on a very wet and misty morning of 4th April 1964...... On that day we travelled extensively around the extremities of the system on a “Combined Rover” day ticket. At the former Great Eastern Railway station of Woodford, Essex we were surprised to find an “automatic” or “driverless” train trial in progress using one of the experimental units, on the Hainault Loop line. These were the first tests of the system later used on the new Victoria Line. Note the aerial on the front of the cab, and temporary wiring...... The weather did not improve as we ventured on to Epping, then to Ongar....... The latter still retaining its air of a country branch terminus despite the use of modern stock (right) A contrast between station architectures is seen at Cockfosters (below left), an iconic LT 1930s design, and High Barnet (right) almost unaltered from its origins as a Great Northern Railway branch terminus...
    [Show full text]
  • When It Came to Recruiting Customer Assistants for the New
    Recruitment | Psychology When it came to recruiting Customer Assistants for the New Routemasters, London United opted to bring in psychologists to help identify candidates with good customer skills. OPC Assessment helped with psychometric tests, an approach that could grow Selecting the right people is a vital assessment centre was working. The deciding factor for the success of any psychologists took a closer look at organisation. For many industries, how applicants performed on each teaming up with psychologists to assessment tool at the assessment design a recruitment process is centre, and how they performed on second nature; however, this is not the job. commonplace in the bus industry. The analysis revealed that those London United Busways has who performed really well on the shaken things up by teaming up with assessment tools equally performed a leading provider of psychometric really well on the job, including tests, OPC Assessment, to help punctuality and customer service. It recruit its Customer Assistants for the became apparent that through this New Routemaster buses in London. combination of customer-specific The Customer Assistants’ role on psychometric tests, a customer- the New Routemaster is like no other. orientated group exercise and Their role is not to check tickets, but a competency-based interview, rather assist tourists around London. London United was able to run A great deal of travel knowledge on an efficient and effective selection tourist sights and transport links process and recruit high-performing around London is necessary, but to employees. make sure it is a pleasant journey for all also requires great customer service Leading the way forward skills.
    [Show full text]
  • Thomas Heatherwick Presentation March 2021
    Thomas Heatherwick Designing the Extraordinary Hazel Frith March 2021 UK Pavilion Shanghai 2010 • Born 17 February 1970, now 51 • Attended Sevenoaks School • Studied what was then ‘Wood, Metal, Glass and Ceramics’, now Three-Dimensional Design, at Manchester Polytechnic • Followed by MA Royal College of Art • Mother jeweller, grandmother textile designer, great grandfather owned Jaeger Heatherwick Studio philosophy ‘The discipline of ideas’ Please note all images copyright Heatherwick Studio unless stated Three dimensional design - not multidisciplinary architecture, sculpture, furniture, metalwork, fashion Early Work Kiosk/Pavilion 1991-2 • Now owned by Cass Foundation Goodwood Sculpture Park Early Work Gazebo 1994 • RCA final project • Sponsored by Terence Conran, built in his garden • Tilting stacks of birch ply support each other structurally • 18 feet high Heatherwick Studio Founded 1994 Harvey Nichols Facade 1997 London Fashion Week • First major public design project • Ribbon of laminated birch ply winding in and out of shop frontage • ‘Playful urban surrealism’ - The Architectural Review • Won a D&AD Gold Award Materials House 1998-9 Materials Gallery, Science Museum, London • Lottery funded commission • Combines 213 different materials built up in undulating layers • Intended to be exploratory and tactile • Library describing the materials adjacent Photographs Science Museum Chandelier - Bleigiessen 2002 Wellcome Trust • 42,000 droplets of glass suspended on 27,000 high tensile wires • Hanging down through 8 floors Photography Wellcome
    [Show full text]
  • Tfl Investment Programme Report – Second Quarter 2013/14
    Agenda Item 4 Transport for London Projects and Planning Panel Subject: TfL Investment Programme Report – Second Quarter 2013/14 Date: 13 November 2013 1 Purpose 1.1 The Investment Programme report for the second quarter of 2013/14 (23 June – 15 September 2013) is attached to inform the Panel of TfL’s Investment Programme performance. 2 Recommendation 2.1 The Panel is asked to note this report. 3 Contact 3.1 Contact: Steve Allen, Managing Director, Finance Number: 020 7126 4918 Email: [email protected] Investment Programme Report Second Quarter June – September 2013/14 Table of Contents 1. Programme Highlights and Key Concerns............................................................................. - 3 - 2. Projects (over £50m) and Programmes (over £10m per annum) ............................................ - 5 - Sub-Surface Railway (SSR) Upgrade ................................................................................. - 6 - Track Renewal (BCV/SSR) .............................................................................................. - 12 - Civils (BCV/SSR) ............................................................................................................ - 14 - Track (JNP) ................................................................................................................... - 16 - Cooling the Tube Programme ....................................................................................... - 18 - SSR Major Power Works (Signalling)..............................................................................
    [Show full text]
  • Tfl Commissioner's Report
    Commissioner’s Report 18 March 2020 About Transport for London (TfL) Part of the Greater London Authority We are moving ahead with many of (GLA) family led by Mayor of London Sadiq London’s most significant infrastructure Khan, we are the integrated transport projects, using transport to unlock growth. authority responsible for delivering the We are working with partners on major Mayor’s aims for transport. projects like Crossrail 2 and the Bakerloo Line Extension that will deliver the new We have a key role in shaping what life is homes and jobs London and the UK need. like in London, helping to realise the We are in the final phases of completing Mayor’s vision for a ‘City for All the Elizabeth line which, when open, will Londoners’. We are committed to creating add 10 per cent to central London’s rail a fairer, greener, healthier and more capacity. prosperous city. The Mayor’s Transport Strategy sets a target for 80 per cent of all Supporting the delivery of high-density, journeys to be made on foot, by cycle or mixed-use developments that are planned using public transport by 2041. To make around active and sustainable travel will this a reality, we prioritise health and the ensure that London’s growth is good quality of people’s experience in growth. We also use our own land to everything we do. provide thousands of new affordable homes and our own supply chain creates We manage the city’s red route strategic tens of thousands of jobs and roads and, through collaboration with the apprenticeships across the country.
    [Show full text]
  • Written Answers to Questions Not Answered at Mayor's Question Time on 22 October 2014 Mayor's Oral Update Cycle Superhighways Ox
    Written Answers to Questions Not Answered at Mayor's Question Time on 22 October 2014 Mayor's Oral Update Question No: 2014/4130 Roger Evans Roger Evans AM (Chairman): Now it is time for the Mayor to provide an oral update of up to five minutes. Mr Mayor, I understand that we have asked you to talk about preparations for Ebola. Oral response Cycle superhighways Question No: 2014/4042 Darren Johnson How many cycle superhighways will be delivered by 2016? Oral response Oxford Street Question No: 2014/3606 Stephen Knight Will you look again at plans to pedestrianise Oxford Street? Oral response Local Policing - Resources and Visibility Question No: 2014/3658 Joanne McCartney In your review on the Local Policing Model what areas have you so far identified for change or improvement? Oral response Sir Peter Hendy Question No: 2014/3634 Richard Tracey Were you made aware of Sir Peter Hendy's intended newspaper interview remarks regarding potential 'riots' over transport services in London and the level of fares? Oral response Front Counters and Contact Points Question No: 2014/3659 Joanne McCartney Do you agree with me that MOPAC and the MPS needs to make a substantial improvement to how Contact Points and Front Counters are managed? Oral response Oil and gas reserves around London Question No: 2014/3653 Tony Arbour Given that prospectors have recently struck oil in Surrey, and that the well in question could alone be worth £2bn, is the Mayor receptive to the idea of further and increased oil and shale gas exploration in the London region? Does
    [Show full text]
  • MQT Meeting on 17 November, in Your Oral Update, You Said ‚It Seems to Me That We Are Entirely in Agreement That There Shouldn’T Be a Reduction in Fire Appliances‛
    Written Answers to questions not answered at Mayor’s Question Time on 15 December 2010 Budget 2011/12 Question No: 3934 / 2010 Mike Tuffrey In setting your 2011/12 budget how will you prioritise front line services and cut wasteful expenditure? Oral Response Train timetables Question No: 4242 / 2010 Steve O’Connell Will you lobby the Office of Rail Regulation to reverse their decision not to allow Southern Railway to introduce an additional off peak and Saturday service train per hour between Brighton and London Victoria via East Croydon considering the proposal was approved by both the timetabling committee and Network Rail, as this would greatly benefit travellers in south London? Oral Response Chair of the London Fire and Emergency Planning Authority Question No: 3992 / 2010 Darren Johnson Will you sack Brian Coleman? Oral Response Scrapping of the Education Maintenance Allowance Question No: 4005 / 2010 Joanne McCartney What effect do you believe scrapping the Education Maintenance Allowance (EMA) will have on London’s young people? What action are you planning to take to persuade the coalition government not to scrap the EMA? Answer from the Mayor Latest figures show that there are 70,000 recipients of EMA in London, which represents 41.5 % of 16 and 17 year olds. This is higher than the rate in England as a whole (by about 5 percentage points). Borough figures also show, as would be expected, that there are higher numbers in more deprived areas. Following recent meetings with London Councils, Pam Chesters, my Advisor on Health and Youth Opportunities, has written to the Department for Education to establish what will be the full impact of the ending of EMA for young Londoners and their families and what arrangement will be made with respect is the Enhanced Learner Support Fund to ensure those most disadvantaged are not discouraged from continuing in education.
    [Show full text]