SUBCONTINENT

COSMIC AIR SIGNS EXCLUSIVE PARTICIPATION AGREEMENT WITH AMADEUS The first domestic carrier in Nepal signs agreement for distribution

madeus India, recently telecommunication costs.” announced the signing of an Elaborating on the agreement, Ms. Aexclusive agreement with Shrestha, said, “For Cosmic Air it is Cosmic Air Cosmic Air, Nepal’s premier domestic extremely important to assure an opti- carrier. The agreement, which is signed mal distribution worldwide. We Cosmic Air commenced operations in 1998 with two helicopters. The under the “Amadeus Participating are pleased to participate in a global organisation has grown to include four PROVIDERS Carrier Agreement”, would allow distribution system as comprehensive Dornier and two SAAB aircraft. To- Cosmic Air to make available and sell as Amadeus. With this new alliance we day, Cosmic Air flies from its base in Kathmandu to Pokhara, Jomsom, its inventory to the desktops of over will be able to promote more traffic Biratnagar, Bharatpur, Bhadrapur, 60,000 travel agencies in around 200 within Nepal and this would also help Bhairahawa, Nepalgunj, Tumlingtar, countries. us to sell our seats the world over Simava and Dhanghadi on a daily The contract was signed between without having to set up our own schedule basis. It also flies to almost any local destination on charter basis Mr. Ankur Bhatia, Managing Director infrastructure.” on the MI helicopters. In a short Amadeus Indian subcontinent and Ms. With its country offices headquartered span of 5 years, Cosmic Air has Madhavi Shrestha, Executive Director, in Kathmandu, 180 travel agents across grown rapidly due to its proactive Cosmic Air. Speaking on the occasion Nepal are connected to the Amadeus management, market foresight, trained and capable staff and the vast expe- Mr. Bhatia said, “This participation Central System. Amadeus has a fully rience of its founders in the travel would enable Cosmic Air’s informa- functional office with a dedicated team to industry of Nepal. Cosmic Air looks tion, scheduled, fares and itineraries to assist the travel agents with a wide range forward to the future with confidence and enthusiasm in exploring new ter- be accessible and bookable at more than of travel solutions. Amadeus is the ritories and expanding its services 200,000 agency terminals worldwide. To leading Global Distribution System in even further. More information on be able to access and book Cosmic Air Nepal with a market share of more Cosmic Air is available on: electronically will save them time and than 70%. www.cosmicair.com • Amadeus: More low fare carriers available AMADEUS AND GULF AIR WORKSHOP - BANGLADESH • Amadeus to supply Finnair with new generation IT Systems

madeus and Gulf Air hosted soon. Speaking in the occasion Mr. • Amadeus and Gulf Air Workshop a joint workshop on Reser Mansur said, “I am glad that Amadeus A vation System for the Gulf is coming forward with good programs • Amadeus installs printers for automated ticketing Air Top Ten agents in Dhaka to en- and workshops with full enthusiasm and • GGAIRS2 Page Updated hance Gulf Air booking in Amadeus in making the agent, , GDS tri-pad April 2003. The workshop was orna- work so well.” He added,” These initia- • GGAIRACINDIA Page Updated mented with Gulf Air staff Mr. Manzur tives encourages agents as well as the Jalil- Reservation / Ticketing Control- to work for better performance.” • Amadeus trains Virgin Atlantic Staff ler, Mr. Jasim Uddin- Supervisor Reser- Day-by-day airlines are getting more alert • Amadeus & Air Sahara Exclusive tie-up vation & Ticketing, Mr. Jamal A. Zaeed- about GDSs costing and wastage bills. Manager Marketing & Sales and top eight Gulf Air is now assured that Amadeus • Air Seychelles now supports Negotiated Space Amadeus agents of Gulf Air. Mr. Gulf Air quoted the interactive seat map will help Gulf Air to reduce wastage bill Mustafa Kemal Country Manager for to be ‘the Best seat map’ he has ever if agents are using their Amadeus sys- • Amadeus new airlines on Record Return Amadeus in Dhaka inaugurated the seen in any Airline reservation system tem. Mr. Kemal thanked the Gulf Air workshop. Few of the Amadeus prod- or GDSs. In the discussion on UC and the agents for attending the work- • New airlines of Nego Space ucts amused the Airline and flights Gulf Air assured that this facility shop and giving us their valuable time • Amadeus Joint Promotions Mr. Zaeed Manager Marketing and Sales would be closed for other GDSs very in a daily busy schedule.

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AMADEUS: MORE LOW FARE CARRIERS AVAILABLE TO TRAVEL AGENTS

ravel agencies connected to Amadeus can now sell seats Germanwings uses Amadeus to reach Ton Germanwings, the new German low fare carrier. customers through the travel agency sales Germanwings joined other low fare airlines already available through the Amadeus System, such as Virgin Express (), channel Zip Air (Canada), Norwegian Air Shuttle, (Norway) Sterling (Europe), AirTran Airways (USA) and AirAsia (Malaysia). Germanwings started flying out of Cologne, in October 2002. It now flies to nineteen Europe destinations with a fleet of five Airbus A319 and three Airbus A320. “The huge demand for low cost air fares today has gen- erated a very competitive environment. To reach the largest number of potential passengers, we are happy to sell through travel agencies as well as through our own website. With its reach, Amadeus allows us to do this effectively,” says Joachim Klein, Managing Director of Germanwings. AMADEUS TO SUPPLY FINNAIR WITH NEW GENERATION IT Increasingly, low fare carriers are looking to Amadeus as an additional distribution channel to reach travel agents in SYSTEMS FOR INVENTORY AND DEPARTURE CONTROL order to maximise their revenue and the commercial penetra- Finnair is the latest airline to execute a major IT agreement with Amadeus for tion they can achieve beyond their home markets. “Germanwings in the Amadeus System is further proof the provision of passenger management services. that we are in a position to offer a profitable distribution solution for the low fare carrier sector,” says Holger Taubmann, Director, Airline Marketing and Sales, Airlines Business Group innair will be the third airline to better address our fluctuating needs at Amadeus. “A growing number of carriers are successfully transfer its inventory, departure and to create a cost effective structure using our Standard Access product which allows them to Fcontrol and load control systems that is more predictable and reach a new audience, especially in their destination markets, to Amadeus’ New Generation IT adjustable.” where their advertising spend is less effective. Standard Access platform, joining launch customers “Finnair has been an Amadeus Finnair meshes well with the carriers’ internal systems and allows and fellow oneworld alliance System User and used the Amadeus Finnair, the national carrier of them to distribute through Amadeus without changing their members, British Airways and GDS services for sales and Finland and one of the world’s longest Qantas. The 10-year agreement distribution for the past 10 years,” established airlines, has a route network existing operational blueprint.” that covers over 50 international “For Amadeus, the addition of low fare carriers on the underscores Amadeus’ capacity and says Hans Jorgensen, Vice President, destinations and 21 destinations within system is part of our strategy to provide new content and commitment to become the IT Airline Business Group of Finland. The airline also own 95 per revenue sources to travel agents,” Taubmann adds. “Travel provider of choice for the airline Amadeus. “This new agreement cent of the Amadeus national marketing industry. Delivery of Finnair’s new further strengthens our existing company (NMC), which is the local agencies welcome this move, as their corporate customers are distributor of the GDS’ products and increasingly demanding access to low fare airlines. As these systems is scheduled for 2005. relationship, expanding it into services to the travel agency become available on Amadeus, travel agencies can “Our business strategy lies in the inventory and departure control community in the Finnish market. offer them to executive travellers without resorting use of smart and innovative system services and so complete the Finnair is a pioneer in its field in technology to increase productivity, full suite of Finnair passenger exploiting e-commerce and has to other methods of bookings, which reduces their developed a number of Internet and Germanwings service cost.” reduce costs and enhance our services.” mobile telephone based services. By Germanwings is the first Germanwings has chosen Amadeus as its glo- capability to meet new business “On developing this potential, 2006 Finnair estimates that most of the German no-frills airline. Its bal distribution system (GDS) due to Amadeus’s challenges,” Tom Källström, Vice Amadeus has recognised the needs of company’s sales will be generated via timetable includes flights from President, Corporate eBusiness & New airlines to integrate their service systems the Internet and more than half of the leading market position in Europe, where more passengers will be using Internet Cologne/Bonn to Barcelona, Ventures for Finnair states. “The with alliance members and reduce costs. , Bologna, Dresden, than half of the air bookings made by travel agen- services, from making their ticket Edinburgh, Istanbul, Izmir, cies are carried out through the Amadeus System. Amadeus New Generation IT Through this new agreement Amadeus reservations to clearing check-in. In Lisbon, London (Stansted), Besides Germany, Germanwings flies to ten coun- platform, with its open architecture, is giving Finnair the possibility to move 2002, Finnair was awarded the WISTA Madrid, Milan (Malpensa), Nice allows us to tailor-make specific from fixed to variable costs, which is a (World IT and Services Alliance) tries in Europe; ; the Czech Republic, , Excellence Award for its eGate product (Charles de Gaulle), solutions whilst maximising key factor for airlines to survive and Prague, Rome, Thessalonica, Greece, Italy, Portugal, Spain, , Turkey and the Airline Business magazine Venice, Vienna and Zurich. and the . economies of scale. Its integrated and prosper in uncertain times such as Airline Strategy Award for Technology. customisable processes help us to these,” he concludes.

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AMADEUS ACCESS UPDATE Amadeus format. For more informa- AIRLINE UPGRADES AMADEUS & BRITISH GGAIRS2 PAGE UPDATED AIR SEYCHELLES NOW Regional Express (ZL) and Imair tion on these airlines please refer to AIRWAYS & QANTAS AIRWAYS SUPPORTS NEGOTIATED SPACE Airline (IK) have been successfully GGPCAAH, GGPCAQ9, GGPCAAD, SRILANKAN AIRLINES (UL) implemented in Amadeus Access Up- GGPCA7D or GGPCADU. HOLD A JOINT PRESENTATION Air Seychelles (HM) have now date, supporting Dynamic Schedules ENJOY AMADEUS ACCESS SELL started using negotiated space to man- only. Canadian North (5T) and Hemus AND INTERACTIVE SEAT MAP The AIS page for Air Sahara was AMADEUS SYSTEM USER age allotments in Amadeus. Air (DU), have also been successfully recently updated and informed to all Islas Airways (IF), Kato Airline (6S), With negotiated space, Air Seychelles implemented in Amadeus Access Up- our travel agents in India. Germania (ST) , Santa Barbara Airlines (S3), can block space in Amadeus to be sub- date, supporting Dynamic Schedules Air Wales (6G), Montenegro sequently sold only by those agents they along with Numeric Availability. Airlines (YM), (Z2), Trans Amadeus held a joint presentation GGAIRACINDIA PAGE UPDATED authorize. Creation and maintenance of Amadeus Access Update provides Air Congo (Q8), have become Amadeus the negotiated space blocks as well as real time schedule update and last seat with British Airways & Qantas Airways System User airlines. Amadeus is pleased to announce PNR creation from negotiated space is availability from Amadeus principal dis- in Colombo, Srilanka for the Travel This means that the above men- that Srilankan Airlines (UL) has been The AIS page for Air Canada was fully synchronized with the inventory plays. For more information on these Agents. The joint presentation was seen tioned airlines are using Amadeus as successfully implemented in recently updated to contain the updated system of Air Seychelles. airlines GGPCAZL, GGPCAIK, at featuring various Amadeus, BA & the reservation system in their own of- Amadeus Access Sell and AC/UA VUSA fares. For more information about nego- GGPCA5T or GGPCADU. QF strengths. Interactive Seat Maps. tiated space, please refer to HE NEGO fices (ATO/CTOs). The Amadeus travel Amadeus Access Sell provides im- SPACE or GGPCALNSP. agents benefit from consistent pricing AMADEUS TRAINS VIRGIN NEW AIS PAGES between agent and airline bookings, as mediate segment confirmation (HK) AUSTRALIAN AIRLINES ATLANTIC STAFF Airlinair (A5), Germanwings (4U), well as the possibility (dependent on and a full secure sell reporting to Srilankan NEGO SPACE ENJOYS OPERATIONAL Siberia Airlines (S7) and Air Tahiti Nui security agreements) to work directly Airlines’ inventory Air Europa (UX) has now started (TN) offer up to date information on its with PNR’S booked by the airlines’ own system. Interactive Seat Maps pro-vide you FLIGHT Amadeus recently trained the Virgin using negotiated space to manage allot- products and services through their own ATO/CTOs. with up-to-date displays in a com- Amadeus is pleased to welcome Atlantic staff on request by the airlines ments in Amadeus. With negotiated dedicated information pages. To access this These airlines have at the same time mon Amadeus format. Australian Airlines (AO) as a new to assist in sorting out certain queries space, Air Europa (UX) can block space information, simply enter: GGAIRA5, been successfully implemented in full All sales for an Amadeus participant in the Amadeus opera- that their staff had about using an in Amadeus to be subsequently sold GGAIR4U, GGAIRS7, or GGAIRTN. Amadeus Access i.e. Sell and Update Access Sell carrier use the Amadeus tional flifo product. Amadeus terminal. only by those agents they authorize. and are now flagged with a slash indi- Access Sell package, Australian Airlines (AO) has the Creation and maintenance of the SALEABLE cator (/) in all Amadeus air displays. irrespective of the display source capacity to send operational flight selected by the end-user (Direct Ac- AMADEUS & AIR SAHARA negotiated space blocks as well as PNR We are pleased to announce that For more information, please refer information of a particular flight creation from negotiated space is fully Germanwings (4U), East African to GGPCAIF, GGPCA6S, GGPCAST, cess, Carrier Preferred Display, Prin- both before and after departure. EXCLUSIVE TIE-UP FOR SALE synchronized with the inventory system Airlines (QU), Airlines PNG (CG), GGPCAS3, GGPCA6G, GGPCAYM, cipal Display). At the time the end This operational flight informa- OF ‘E’ CLASS of Air Europa. Helios Airways (ZU), Skyservice Airlines GGPCAZ2, or GGPCAQ8. user types a segment sell command, tion, which can be displayed, using For more information about nego- (5G) and Air Paradise Intl (AD), have a segment sell query is sent to “DO” entry, provides you with up- tiated space, please refer to HE NEGO been implemented in Standard Access Srilankan to-date information on actual de- SPACE or GGPCALNSP. and are now saleable from Amadeus Airlines’ inventory system, which in parture and arrival times, on ex- On an exclusivity basis, ‘E’ class has displays. turn either confirms the pected delays and airport informa- been opened up for sale exclusively to RECORD RETURN For more information on these air- BMI ENJOYS OPERATIONAL requested seat(s) or waitlists or re- jects the sale, according to the actual tion. all Amadeus agents. This class is the Air Paradise Intl (AD), Air Luxor lines, please refer to GGPCA4U, FLIGHT INFORMATION situation determined by the inven- When operational information apex class based on 19-15day advance STP (C2), Bulgaria Air (FB), Armenian GGPCAQU, GGPCACG, GGPCAZU, tory system. is available for a flight in an avail- purchase. International Airways (MV), Skyservice GGPCA5G or GGPCAAD. Srilankan Airlines has been placed ability or schedule display, an aster- Airlines (5G), Severstal Aircompany (D2) isk (*) appears immediately before AMADEUS ACCESS SELL on the highest level of Amadeus AMADEUS INSTALLS PRINTERS now benefit from Record Return on Amadeus is pleased to welcome Access sell function-ality, which the departure time of the flight. all bookings. Amadeus is pleased to announce British Midland (BD) as a new partici- For more information, please FOR JET AIRWAYS TICKETING would ensure: When making a booking on these that Air Algerie (AH), Afrinat Interna- pant in the Amadeus Operational Flifo • Host-to-Host Link refer to GGPCAAO. WITH THEIR TRAVEL AGENCIES Product. British midland (BD) has the carriers from any of the Amadeus avail- tional (Q9), Donbass (7D), Air Para- • Immediate booking confirmation capacity to send operational flight infor- Effective February 2003, Amadeus ability or schedule displays, the airline’s dise International (AD), Hemus from SriLankan Airlines with mation of a particular flight both before India commenced with the commercial inventory system returns its own record Air (DU) have been successfully imple- Record Locator mented in Amadeus Access Sell. Air and after departure. installation of printers for Jet Airways locator to Amadeus after end of • Real-time sale reporting ONEWORLD ALLIANCE Algerie has also been successfully imple- This operational flight information, Automated Ticketing at travel agencies transaction. • Interactive sale message CHANGE OF CODE mented on Interactive Seat Map. which can be displayed using “DO” across India. The printers installation is This record locator can be viewed by (SriLankan Airlines inventory de- Amadeus Access Sell provides immedi- entry, provides you with up-to-date in- The code for the Oneworld taking place in a phased manner. By typing ‘RL’ on the retrieved PNR. ducted) ate segment confirmation (HK) and a formation on actual departure and arrival alliance will change from OW to *O. way of automated ticketing travel agents For more information, please • Point of sale information full secure sell reporting to the airline’s times, on expected delays and airport This will require that the OW code is can be assured of delivering better ser- refer to GGPCAAD, GGPCAC2, For more information on Srilankan inventory system. information... replaced by *O when requesting vices to their clientele with the joint GGPCAFB, GGPCAMV, GGPCA5G Airlines (UL) please refer to Interactive Seat Maps provide you For more information, please refer Oneworld alliance displays. effort of Amadeus and Jet Airways. and GGPCAD2. GGPCAUL. with up-to-date displays in a common TO GGPCABD.

26 27 PROVIDERS

JOINT PROMOTIONS

Amadeus is pleased to announce a three month long joint promotion with Royal Jordanian. Amadeus Agents across India are to sell any Royal Jordanian flight on Amadeus and enter the amazing business class & economy class air contest exclusively with Amadeus. This promotion is valid from 01st April 2003 - 30th June 2003 for all Amadeus agents in India only. A special queue address has been created specifically to record all entries to this joint promotion and travel agents are to queue their PNRs to: QE/DEL1A0980/ 13. Grand prizes will be given to the highest sellers during the promotional period, which include one air ticket to Amman on Royal Jordanian for the agent with maximum seats sold on economy class & one ticket to Athens on Royal Jordanian for the agent with maximum seats sold on business class. Several consolation prizes are in order as well. This exclusive joint promotion starts NET NEWS 1st June 2003 & is open for all Amadeus “At a time when all carriers would perhaps have thought twice Agents in Nepal till 31st August 2003. about holding a joint promotion, we are pleased at taking the step Agents are to sell Qatar Airways on the to go ahead & encourage agents to optimize there traffic to UK/ Kathmandu-Kuala Lumpur sector only Europe, U.S.A. , Middle East and North Africa onwards on our airline at the outbreak of the war. We expect that the results would on Amadeus. 10 Agents with the high- be very pleasing & we have seen a good level of participation across est net bookings will win prizes on a India. We hope to carry on seeing an even better participation & monthly basis. The agency doing maxi- look forward to awarding our most participated agent who will mum bookings over the consolidated Hussein Hammoudeh period would be eligible for the Mega Regional Manager - materialize maximum bookings” India Prize which will be announced on Sept 2003.Only confirmed /materialized book- ing will be considered. Counter Staffs name should be mentioned in the Re- marks element of the PNR. The deci- Amadeus is pleased to announce an exclusive joint promotion with Jet Airways on sion of Amadeus India & Qatar Airways the launch of their new flight - 9W 3309 from Delhi to Bhopal, a daily additional frequency will be final and binding. - 9W 832 & 9W 831 between Delhi and Chennai, and another additional frequency 9W “We at Qatar Air- 365 & 9W 366 between Delhi and Pune on a daily basis. ways here in • Amadeus acquires full ownership of ICSA T This joint promotion is valid till - 30th June 2003 and is exclusively open to all Kathmandu are com- Amadeus agents in Northern India, Indore & Bhopal only. mitted to offer the Amadeus introduces low fare search for Travel agents maximizing on their participation in this joint promotion stand chances • best service to our col- online travel sites of winning exciting prizes such as hampers and gifts on a fortnightly basis and air tickets leagues in the trade as the bumper prize!! All participants are to queue Amadeus all their PNR’s at: QE/ and to their valued DEL1A0980/63. With their name in the ‘general remarks element’ (‘RM’) of the PNR. • Amadeus powers ‘NDTV Travels’ Gyan customers. Qatar Air- Jet airways AIS page in Amadeus (GGAIR9W) has also been updated with information Amerasinghe ways & Amadeus have on this joint promotion. Area Manager come together to or- • Amadeus preferred supplier of Lufthansa City Centre Nepal - Qatar ganize a special pro- Airways “We are extremely pleased at our exclusive promotion with motion with you in • Amadeus offers corporations SNCF French Rail Amadeus on our new flights on the Delhi-Bhopal, Delhi-Chennai, mind. We want to ‘thank you’ for your Booking Online Delhi-Pune sectors. For travel agents to be showing the enthusiasm support and reward you as well. That is that they are by way of the PNR’s being queued to Amadeus is very why we are launching this unique scheme • Lastminute.com now using Amadeus for its website reassuring. Obviously our promotion has been very effective. We for the first time in Nepal starting June have already awarded our most productive agents in the past fort- 2003 for a period of three months. At • e-Travel and TQ3 travel solutions expand global nights and look forward to awarding the grand prize, which would the end, one of you lucky people will be partnership be given to the agent with the highest level of participation, at the traveling with our compliments in addi- Navaid Desai tion to the monthly prizes. I wish you Area Manager end of the joint promotion. I wish all Amadeus agents participat- N.India-Jet Airways ing in this joint promotion ‘best of luck’!” all, all the best and look forward to a high level of participation on Amadeus!”

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