University of Arkansas, Fayetteville ScholarWorks@UARK Theses and Dissertations 12-2018 The Role of Information Communication Technologies (ICTs) in Shaping Identity Threats and Responses Mary Macharia University of Arkansas, Fayetteville Follow this and additional works at: https://scholarworks.uark.edu/etd Part of the Information Security Commons Recommended Citation Macharia, Mary, "The Role of Information Communication Technologies (ICTs) in Shaping Identity Threats and Responses" (2018). Theses and Dissertations. 2942. https://scholarworks.uark.edu/etd/2942 This Dissertation is brought to you for free and open access by ScholarWorks@UARK. It has been accepted for inclusion in Theses and Dissertations by an authorized administrator of ScholarWorks@UARK. For more information, please contact
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[email protected]. The Role of Information Communication Technologies (ICTs) in Shaping Identity Threats and Responses A dissertation submitted in partial fulfilment of the requirements for the degree of Doctor of Philosophy in Business Administration with an emphasis in Information Systems by Mary Macharia University of Nairobi Bachelor of Science, 1997 University of Sunderland Master of Science in Management of Information Technology, 2006 December 2018 University of Arkansas This dissertation is approved for recommendation to the Graduate Council. Christina Serrano, Ph.D. Rajiv Sabherwal, Ph.D. Dissertation Chair Dissertation Chair Varun Grover, Ph.D. Anne O’Leary-Kelly. Ph.D. Committee Member Committee Member Abstract With the rising use of social media, people are increasingly experiencing, and responding to, identity threats online. This sometimes leads to online backlash via “cybermobs” or the creation of online social movements that traverse offline. Prior information systems (IS) research on identity threats and responses largely focuses on information communication technology (ICT) implementations within organizations in an offline context.