Annual Report October 1, 2010 – September 30, 2011 Board of Directors Senior Management
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Building a New Caisse Annual Report October 1, 2010 – September 30, 2011 Board of Directors Senior Management Normand Collet, Réal Déquier, Joël Rondeau, CA President Vice-President Chief Executive Officer Sophie Ethier Marielle Decelles-Brentnall Stéfan Delaquis Vice-President, Corporate Services Marcel Gauvin Ulysse Desrochers Gilles Fouasse Vice-President, Credit Bernard Marcoux Pierre Gagné Carole Hébert Vice-President, Information Technology Michel Tessier, CA Jean de Rocquigny Ronald St.Hilaire Vice-President, Finance Caisse Financial GroupCaisse Martin Trudeau Raymond Sherwood Vice-President, Business Development & Sales 2 The Beginning of a New Caisse On September 1st, 2010, the Caisses of Manitoba and the Fédération des caisses populaires du Manitoba merged to form the new Caisse Financial Group. Values Following the merger, the Board Respect for Individuals of Directors, Senior Management Value our members, and employees immediately employees and partners and started building the new Caisse Mission foster an inclusive culture with one ultimate goal in mind: Integrity and Transparency to better serve the needs of our Caisse Financial Group is Be ethical, honest and fair at members and their communities. a financial co-operative all times which is open to all, offers At the onset, it was important personalized service in Innovation to establish the Mission, Vision French and English, supports Continually improve our and Values that would guide the the financial health of its products and services in actions and decisions of the new members and develops order to exceed our members’ Caisse. enduring relationships with expectations its members, employees and their communities. Community Involvement Actively participate in the sustainable development of the community, which was an Vision integral part of the foundation In the markets that it serves, of our organization and Caisse Financial Group is continues to be the basis of recognized as being dynamic our success and growing, an employer of Proud of our Heritage choice and a preferred partner Celebrate our origins and by its members and their preserve our culture communities. 2010–2011 Annual Report2010–2011 3 The First Year of Operations of Caisse Financial Group The fiscal year 2010-2011 marks A Solid Foundation These financial results provide the first full year of operations of us with the capacity to offer Caisse Financial Group following With over $900 million in assets, competitive products, services the merger of September 1st, 2010. Caisse Financial Group is ranked and rates, such as our Best Rate The year was filled with important among the strongest financial Mortgage, to contribute generously projects and great results. co-operatives in the province. Our to hundreds of community projects, financial results for this fiscal year activities and events and to provide A Solid Framework have been equally strong despite a comfortable working environment interest rates remaining low. for our employees. The Board of Directors and Our financial strength is supported management team wanted to ensure The new Caisse ensures our by our capitalization rate and a solid framework for the new Caisse members’ financial health by our profitability. Our strong Financial Group. Fundamentally, the offering our members access capitalization rate of 7.09% as at co-operative principles remain the to 26 Caisse branch locations, September 30th, 2011, generously basis of our co-operative identity commercial and agricultural services exceeds the required minimum and management philosophy. and wealth management services of 5%. This level of capitalization Concurrently, the Mission, Vision (C Finance). As well, the Caisse ensures the security of our and Values established in April member card provides our members members’ deposits, the stability of 2011 ensure the alignment of our with access to over 1,780 ATMs our operations and our capacity to energies and resources towards a across Canada free of surcharge as absorb fluctuations in interest rates. common vision. well as direct payment nationally Our profitability ratio of 0.86% and internationally. Our Vision is one of a dynamic and of assets demonstrates prudent growing Caisse. This momentum management of our operational Members equally enjoy the will be fueled by an increased expenses while increasing our convenience of managing their commitment from our members to assets. Our ability to deepen our finances online with e-Caisse and build a strong and vibrant Caisse, relationships with our members is online loan applications. Caisse Financial GroupCaisse critical to our financial success; our together. This growth will benefit the Our combined staff of 240 loan growth of 6.3% and our deposit regions that we serve by ensuring employees, with its broad financial growth of 4.8% indicate a continued local access to financial services knowledge, is well equipped to desire on the part of our members in their communities as well as our provide quality service to our to contribute to their Caisse’s continued support of the projects members. Additionally, by working success. and activities that make these and living in the communities that communities strong and dynamic. we serve, our staff is intimately Our Values are centered on knowledgeable of our members’ our members, employees and needs. communities, which remain at the heart of all that we do. 4 Important Milestones In March 2011, we launched our Continuing to Build a Community Sponsorship Program Stronger Caisse Over the course of this year, our that will ensure our continued team worked diligently at merging commitment to the communities Our new Caisse Financial Group is in the operations of the four Caisses: that we serve. full bloom; our vision of growth will Elie, La Prairie, Pembina and St. be solidified by our strategic plan Boniface and the Fédération des In the fall of 2011, we completed that will be completed in the spring caisses populaires du Manitoba. the construction of the new of 2012. We will also be undertaking Their efforts resulted in a Caisse building at 205 Provencher several important projects over the standardized offering for all our Boulevard, which serves as a course of the next year such as the members across our 26 branches. standing testament to the success introduction of the new chip card We thank them for their hard work of Manitoba Caisses over the and the selection of a new banking and dedication. past 75 years and symbolizes the system. confidence and vision we have for Additionally, we would like to the new Caisse going forward. 2012 promises to be a year full highlight the following key events of activities and events as we that took place over the course of In October 2011, we were bestowed celebrate the 75th anniversary of this year. the ‘Outstanding Large Business the Caisse movement in Manitoba Award’ at the Business Awards Gala as well as the International Year of In February 2011, we celebrated the held by the Manitoba Chambers of Co-operatives as declared by the opening of the school-based Caisse Commerce. This award reflects the United Nations. Seine CSLR in the high school, successful 75 years of the Caisse Centre scolaire Léo-Rémillard, in movement in Manitoba and provides We wish to sincerely thank our St. Vital. Caisse Seine CSLR is the an ideal platform from which to members, employees and Board second Student Caisse in Manitoba. launch our vision of continued of Directors for joining together to The first, Caisse Riel, opened its growth in the years to come. build our new Caisse. We will surely doors in the high school, Collège Proud to have been recognized for all benefit! Louis-Riel, in September 2009. being successful in business while respecting our community and A Student Caisse is managed and co-operative values, this award is administered entirely by students, above all a testament to the staff and its services are aimed at the and Board’s commitment for which Normand Collet, student population of the school. we are very thankful. President Student Caisses represent the continuation of the vision of the founders of the Caisse movement in Manitoba who sought to offer financial services, in a co-operative Joël Rondeau, Annual Report2010–2011 model, to the population in their Chief Executive Officer region. 5 A New Face for a New Caisse In September 2011, Caisse Financial This beautiful 33,000 sq ft 4-storey The new Caisse building is practical Group opened the doors to the new building is the symbol of the new for our members, efficient for our Caisse building at 205 Provencher Caisse, dynamic and growing. The operations and contributes to Boulevard in St. Boniface. location is ideal, on the highly the development of Provencher visible Provencher Boulevard, Boulevard and the St. Boniface Caisse Financial GroupCaisse An initiative started in March 2008 offering a splendid view of city- region. by the former Caisse Saint-Boniface, center and the Provencher Bridge the construction project had to be Photos (top to bottom): VIPs and through its many windows. The modified considerably as a result members of the Construction exterior, respectful of the charm of the merger of the four Caisses Committee break ground (left and historic character of the area, in September 2010. Despite these to right): Art Martin (Stantec), marries well with the other buildings changes, the project was completed Julie Turenne-Maynard, Premier on the boulevard. on time and on budget. Greg Selinger, Normand Collet, Joël Rondeau, John Bockstael (Bockstael Construction); The new Caisse Building at 205 Provencher. 6 The interior of the building is On the main level, you will find the We also welcome Francofonds, Construction Committee: spacious, inviting and full of natural Provencher Branch with the walk-up the foundation of the francophone Julie Turenne-Maynard light, with modern decor and an ATM in the front and the drive-thru community in Manitoba, which Pierre Gagné atrium in the main entrance.