Challenges for the New Era ~ the Creation of Values and Services Focused More on People~

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Challenges for the new era ~ the creation of values and services focused more on people~ East Japan Railway Company West Japan Railway Company Agenda 1. Overview of JR East and JR West 2. JR EAST Group Management Vision Move Up “2027” 3. Introducing Two Case Studies Copyright 2018 East Japan Railway Company. All rights reserved. 2 What’s JR(Japan Railways) Group JR HOKKAIDO • Railroad is the most popular public transportation in Japan • By region, there are six JR companies. • 24.5M passengers / day (Total) • We operate Conventional Trains JR EAST and Shinkansen (Bullet Trains) Tokyo JR WEST Osaka JR CENTRAL JR SHIKOKU Copyright 2018 East Japan Railway Company. All rights reserved. JR KYUSYU 3 Improving service in all sectors Railway Hotels Stations Real Estate Shopping West Japan Railway Company, https://www.westjr.co.jp/index.html Copyright 2018 East Japan Railway Company. All rights reserved. 4 How can we improve our service ? Provide tickets and sightseeing Train operators efficiently information on Web site Visualize real time train location West Japan Railway Company, https://www.westjr.co.jp/index.html Copyright 2018 East Japan Railway Company. All rights reserved. 5 JR East Group Management Vison "Move UP" 2027 Lifestyle service New Growth Engine IT & Suica Transportation Copyright 2018 East Japan Railway Company. All rights reserved. 6 Open Innovation We Need!! Copyright 2018 East Japan Railway Company. All rights reserved. 7 CASE1: MOBILITY AS A SERVICE(MAAS) Copyright 2018 East Japan Railway Company. All rights reserved. 8 CASE2: CHANGE DETECTION OF FACILITIES AROUND THE PENTAGRAPH • Research on real-time change detection of train line equipment from videos. • To establish a development flow for join research with foreign companies. Copyright 2018 East Japan Railway Company. All rights reserved. 9 Let’s make a future of public transportation with us!! Copyright 2018 East Japan Railway Company. All rights reserved. 10 Thank You Copyright 2017 East Japan Railway Company. All rights reserved. 11.

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