Company Brochure

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We create and spread happiness.

2-6-8, Tokiwa-cho, Aoi-ku, Shizuoka City, Shizuoka Prefecture, Japan 420-0034 http://tokaiholdings.co.jp/

2020 0401 CORPORATE PROFILE TOKAI-WAY Implement TLC (Total Life Concierge) by integrating To improve the lives of our customers, our three strengths group-wide: Corporate Philosophy we will continue to grow and develop together our customer base, comprehensive services, and mobility. with local communities and the earth.

Transform, challenge, and implement. TOKAI Holdings Corporation comprises 38 TOKAI Group companies, including TOKAI Mission CORPORATION, TOKAI Communications Corporation, TOKAI GAS CORPORATION, and TOKAI Cable Network Corporation. Through continued expansion throughout Japan and The TOKAI Group entered the city gas (piped natural gas) business in 1950, and since the world, we will strive to be a TLC (Total Life Concierge) then we have continued to diversify our businesses, providing a wide range of as a one-stop provider of products and services products and services vital for people’s daily lifestyles, including liqueﬁed petroleum Vision requested by customers. gas (LP gas), information and communications services, CATV, Aqua (bottled water delivery), Construction equipment and real estate, security, insurance, bridal services, nursing care, comprehensive renovations, and low-cost mobile service (LIBMO). Today we are proud to serve 3.0 million customers. Always sharing our joy and excitement with you.

We aim to provide comprehensive yet thorough lifestyle support services under our Communication that links us all. Corporate TLC (Total Life Concierge) concept. We offer diverse lifestyle services under a Giving you peace of mind, safety, and satisfaction. Value one-stop, one-contract, one-call center model. Always remembering the enthusiasm and pride of professionalism. Growing toward the future together with the communities we serve. As a service embodying this TLC concept, we launched our Group-wide membership system, TLC Membership Service, in December 2012. By offering a rich selection of services to its present 900,000 members, we strengthen our links with our customers as we provide them with even greater benefits.

BRAND In addition, we are focusing on overseas development, including Aqua services in China and system development in Taiwan, and have rolling out services in the ASEAN We create and spread happiness. region, such as gas services in Myanmar. Slogan Whether in the ﬁeld of energy, information and communications technology (ICT), security, healthcare, hospitality, facility management, or elsewhere, we Here at the TOKAI Group, our greatest strengths are our customer base of 3.0 million, provide each customer with various kinds of happiness̶peace of mind, our one-stop comprehensive services encompassing a diverse range of products and safety, convenience, comfort, joy, and sense of purpose̶and spread that customer services, and mobility that enables us to rapidly address user needs. We happiness throughout local communities and the global environment. cultivate new services by leveraging these three strengths while actively utilizing new technological innovations of "ABCIR + S*" corresponding to the fourth industrial Light that brightens the future, and synergy among Corporate revolution. Furthermore, by strengthening bonds of trust with all stakeholders, we TOKAI Group companies (overlapping beams of light) boost corporate value and strive to meet the expectations of users and interested Logo The rays of light shooting diagonally upward from the capital T parties everywhere. is TOKAI Group's symbol. The upper-right portion of the logo represents the future, where We hope for your continuing support in the years to come. the Group continually shines its light. Each Group company utilizes their unique strengths to realize our corporate philosophy,“continue to grow and develop together with local communities and the earth.” President & CEO An O shape can be seen between the T and the beams of light: this "TO" is short for TOKAI and also refers to the word "to" as in "to our customers," "to local communities," and "to the world." The logo is in Synergy Blue, our designated Group color that *A strategy aiming for a technical revolution throughout the group. Its name was created by combining the ﬁrst letters of AI (A), Big Data (B), Cloud (C), IoT (I), Robotics (R), and Smart Phone (S). recalls blue skies, seas, and rivers. According to color psychology, this blue symbolizes the future, hope, and freedom, and thus expresses the TOKAI Group's desire to reach out and expand to the future and to the world.

01 TOKAI Holdings Corporation 02 TOKAI-WAY Implement TLC (Total Life Concierge) by integrating To improve the lives of our customers, our three strengths group-wide: Corporate Philosophy we will continue to grow and develop together our customer base, comprehensive services, and mobility. with local communities and the earth.

01 TOKAI Holdings Corporation 02 We create and spread happiness. Promote TOKAI Group unity to pursue Group synergy Total Life Concierge The TOKAI Group has established the TLC framework as the basis of our corporate vision. Comprehensive and thorough support for We aim to serve as a comprehensive one-stop, one-connect, one-call-center provider more comfortable customer lifestyles of lifestyle services. Since our founding in 1950, we have provided various lifestyle products and services. It is precisely because we are a one-stop provider offering a wide range of products and services that we are able to generate so much synergy, and organically tie these products and services together to add integrated value. By taking the user’s viewpoint, we aim to provide various types of happiness including peace of mind, convenience, and comfort to each customer, and to spread this joy to as TLC Membership Service many customers as possible. In December 2012 we initiated our TLC Membership Service, a Group-wide membership system to foster integrated synergy throughout the Group, and the number of members exceeded 900,000. The TLC Membership Service, which is a membership system that awards TLC Points to members for using lifestyle infrastructure services such as gas, internet, CATV, Aqua (bottled water delivery) that the Group provides. Members Energy exchange their accumulated points for WAON and other electronic money or for products of many kinds, and use them to pay for group services that they have purchased. Focused on LP gas, city The TLC Point App, a members-only smart phone application introduced in October 2018 gas, and LNG, we also simplifies checking, exchanging, and using accumulated points at the same time as gives the provide services such latest information about special offers from the group. We are now working to make the TLC as renovations and Membership Service even more convenient and attractive as a special system that lets our solar power. customers experience the benefits of the Group’s services. Communication Security Information and communications services From home security to such as ISP, CATV, mobile various types of insurance phone communications, services. systems development, and data centers. TLC Total Life Concierge

Earn more points with Facilities Healthcare multiple TOKAI Group Creating comfortable Home delivery of spring service contracts! living environments, from water collected at the TLC Kasatoku Plus household equipment, to foot of Mt. Fuji, nursing TLC Kasatoku Plus, launched in May 2017, rewards customers who currently use eligible services with additional points real estate services and care services and urban for multiple contracts when they conclude another new contract for eligible services. And new customers who leasing operations. farm service. conclude two or more contracts for eligible services as well. This beneficial new system provides extra points for five years to customers who sign up for two or more TOKAI Group primary service contracts (LP gas, City gas, Aqua (bottled Hospitality water delivery), Internet, CATV, Intelligent home, security and electric power). Furthermore, customers will also receive points upon registration or receipt of products/services when using our low-cost mobile phone (LIBMO), housing and/or renovation services. By providing one-stop, comprehensive Group infrastructure services for customer lifestyles Bridal services and through multi-contract combinations, we aim to offer more convenient and comfortable daily lives to our users. daily-life related payment services. Points every month! Points for new contracts!

LP Gas City Gas Aqua Internet

Low-cost Renovation Mobile Phone Services Provide thorough community-based (LIBMO) CATV Intelligent Home Security Electric Power lifestyle infrastructure services vital for daily life

03 TOKAI Holdings Corporation 04 We create and spread happiness. Promote TOKAI Group unity to pursue Group synergy Total Life Concierge The TOKAI Group has established the TLC framework as the basis of our corporate vision. Comprehensive and thorough support for We aim to serve as a comprehensive one-stop, one-connect, one-call-center provider more comfortable customer lifestyles of lifestyle services. Since our founding in 1950, we have provided various lifestyle products and services. It is precisely because we are a one-stop provider offering a wide range of products and services that we are able to generate so much synergy, and organically tie these products and services together to add integrated value. By taking the user’s viewpoint, we aim to provide various types of happiness including peace of mind, convenience, and comfort to each customer, and to spread this joy to as TLC Membership Service many customers as possible. In December 2012 we initiated our TLC Membership Service, a Group-wide membership system to foster integrated synergy throughout the Group, and the number of members exceeded 900,000. The TLC Membership Service, which is a membership system that awards TLC Points to members for using lifestyle infrastructure services such as gas, internet, CATV, Aqua (bottled water delivery) that the Group provides. Members Energy exchange their accumulated points for WAON and other electronic money or for products of many kinds, and use them to pay for group services that they have purchased. Focused on LP gas, city The TLC Point App, a members-only smart phone application introduced in October 2018 gas, and LNG, we also simplifies checking, exchanging, and using accumulated points at the same time as gives the provide services such latest information about special offers from the group. We are now working to make the TLC as renovations and Membership Service even more convenient and attractive as a special system that lets our solar power. customers experience the benefits of the Group’s services. Communication Security Information and communications services From home security to such as ISP, CATV, mobile various types of insurance phone communications, services. systems development, and data centers. TLC Total Life Concierge

LP Gas City Gas Aqua Internet

Low-cost Renovation Mobile Phone Services Provide thorough community-based (LIBMO) CATV Intelligent Home Security Electric Power lifestyle infrastructure services vital for daily life

03 TOKAI Holdings Corporation 04 Energy business Energy［ Electric Power ］

Strengthen lifestyle services by powering households Energy［ Gas ］ with electric power in addition to gas. April 2016 marked the start of the liberalization of Japan’s retail electricity market. In Reliable and safe energy infrastructure response, the TOKAI Group added electric power, a vital everyday service, to our TLC services lineup, as part of efforts to strengthen our selection of comprehensive customer designed with the environment in mind. lifestyle services. The greatest advantage of these improvements is the opportunity to The TOKAI Group launched its city gas business in Yaizu City, Shizuoka combined the Group's diverse array of services, including gas, Internet, CATV, Aqua (bottled Prefecture in 1950, paving the way for our entry into the petroleum gas (LP gas) water delivery), giving customers more freedom and making sure we are their first choice business ‒ our current main line of business ‒ in 1959. Since then, we have when selecting a service provider. continued to reliably and safely supply gas to our customers. LP gas is expected Moreover, we entered a business partnership agreement with TEPCO Energy Partner, Inc., one to play a key role as a decentralized energy source capable of a quick recovery of the nation's largest power companies. Before starting the provision of household-use after a natural disaster. Our LP gas serves some 650 thousand customers in electric power, on October 2015 we began sales of industrial- and commercial-use Tokyo and 14 other prefectures ranging from the Tohoku region to Kyushu high-voltage electric power. region. Our natural gas-sourced city gas serves 61 thousand customers in the By adding electric power to our lineup and continuing to utilize technologies and knowledge cities of Yaizu, Fujieda and Shimada in Shizuoka Prefecture, Shimonita-machi in accumulated through many years in the gas supply market, we strive to offer Gunma Prefecture, and Nikaho in Akita Prefecture (as of April 2020), evolving all-encompassing energy solutions. Through electric power retail operations, the TOKAI into a business that supports the foundations of regional communities, placing Group hopes to strengthen connections and partnerships with users while boosting upmost importance on building communication and relationships based on trust customer satisfaction even further. with our customers. In October 2019 we established T&T Energy Co., Ltd. as part of a joint investment by TOKAI CORPORATION and TEPCO Energy Partner, Companies affiliated with the Group Incorporated as a city gas retail sales business servicing the Chukyo area. Due to our advanced technologies and reliable supply of LP gas for industrial use, TOKAI CORPORATION liquefied natural gas (LNG), and other general high-pressure gases, we have TOKAI Communications Corporation gained the trust of many corporate customers. TOKAI GAS CORPORATION As a comprehensive energy provider, the TOKAI Group strives to optimize TOKAI Denki energy services for our customers. TOKAI Cable Network Corporation * Eight other companies Companies affiliated with the Group

TOKAI CORPORATION NIKAHO GAS CORPORATION TOKAI GAS CORPORATION Tokaizosen-unyu Corporation Energy Line Corporation TOKAI MYANMAR COMPANY LIMITED TOKAI HOME GAS CORPORATION T&T Energy Co., Ltd.

TOKAI Energy Coverage areas of the gas business

The PORT of OIGAWA Solar power (LPG Second base)

Clippy Plaza

05 TOKAI Holdings Corporation 06 Energy business Energy［ Electric Power ］

TOKAI CORPORATION NIKAHO GAS CORPORATION TOKAI GAS CORPORATION Tokaizosen-unyu Corporation Energy Line Corporation TOKAI MYANMAR COMPANY LIMITED TOKAI HOME GAS CORPORATION T&T Energy Co., Ltd.

TOKAI Energy Coverage areas of the gas business

The PORT of OIGAWA Solar power (LPG Second base)

Clippy Plaza

05 TOKAI Holdings Corporation 06 Information and Communications business

customers ICT as lifestyle infrastructure. Companies affiliated with the Group data centers, networks, and system development capabilities.

TOKAI Communications Corporation The TOKAI Group began to offer internet access services in 1996. We unveiled ADSL internet services As part of the data center services, provided under the banner of our ICT (information and using our own network system equipment in 2001, and later added various internet access services and communications technology) business for corporate customers, we offer outsourcing services optional services, such as fiber-optic and mobile network service. including colocation, mailing systems, data backup, and cloud platforms based on our @T COM ■ Broadband Internet Business high-standard data centers. As an Internet service provider (ISP), we provide internet services to 710 thousand customers through In addition to providing services through multiple centers in Shizuoka, Okayama and Nagano @T COM which has nationwide coverage, and TOKAI Network Club (TNC), covering Shizuoka Prefecture. Prefectures, we are working to expand our business continuity planning (BCP) and disaster Starting in 2015, we began using the wholesale fiber-optic broadband connections offered by Nippon TOKAI recovery (DR) service offerings by collaborating with multiple data center operators in Japan. Network Club ●Okayama Data Center Telegraph and Telephone Corporation (NTT) to provide fiber-optic internet connections via our @T COM (TNC) We offer communications services to corporate customers using our fiber-optic network that and TNC Hikari services. In 2020, we received the RBB SPEED AWARD 2019*₁ in recognition of high extends for a total of 8,700 kilometers from the northern Kanto region to Okayama Prefecture. transmission speeds, and our @T COM Hikari services have received the top prize in the Hikari We use this as a foundation to provide high-quality internet connections, communication Collaboration category (for the Eastern Japan region) for five years running. We will continue to strive to LIBMO between bases, and large-scale public cloud connection services. improve customer satisfaction and provide affordable, comfortable and secure communications services Our system development service is backed by some 700 engineers, and provides total support to households, together with enhanced optional services. from consulting through construction, operation, and maintenance in a variety of industries,

■ Mobile Communications Business including the food service industry, healthcare and public works, and fields, with a focus on ●Shizuoka Data Center ●LCV Data Center（Nagano） In February 2017, we began offering the low-priced SIM cards "LIBMO" so that customers can use their TOKAI accounting and human resource systems. Mobile Shop smartphones with reasonable and peace of mind. "LIBMO" is a low-priced SIM cards recommended for We are also responding to changing customer needs and shifts in the market by weaving those who want to lower their monthly charge on their smartphones or first use their smartphones. Today together three strengths of the TOKAI Group: data centers, networks, and system development. these SIM cards are used by 48 thousand customers. In March 2013 we established a joint venture, Cloud Master Co., Ltd., in Taipei, Taiwan, with Moreover, since 2006 we have set up 12 SoftBank-commissioned mobile phone shops (mainly in Shizuoka SYSCOM Group, a large Taiwanese information services organization. Through this, we plan to Prefecture) that are used by 210 thousand customers. expand information and communications services in Japan, Taiwan, China, and other Asian markets. In 2019 we partnered with“iCracked Store”*2, a mobile phone repair service provider, as part of a push iCracked Store to expand LIBMO sales locations. In addition to this, we opened three collaboration stores in shopping Companies affiliated with the Group malls that offer a combination of SoftBank phone sales, mobile phone repair services and LIBMO sales. The TOKAI Group is striving to improve and expand its services in an aim to be a comprehensive TOKAI Communications Corporation communication service provider that maintains a solid understanding of our customers’ needs, enabling ＊1 The RBB SPEED AWARD 2019 is an award given to honor services which actual measured value is faster by aggregating CYZE Inc. customers to use our services with confidence, while actively pursuing face-to-face sales activities rooted measurement data obtained by the communication speed measurement service called RBB speed tests. AM's Brain Inc. in local communities. ＊2 iCracked is one of the world's largest smartphone repair providers, founded in 2010 in Silicon Valley, California. AM's Unity Inc. Cloud Master Co., Ltd.

07 TOKAI Holdings Corporation 08 Information and Communications business

Information and ［ For Individual Customers ］ Information and ［ For Corporate Customers ］ Communication Services Communication Services More secure, more convenient. Bringing our Providing comprehensive solutions through combined use of customers ICT as lifestyle infrastructure. Companies affiliated with the Group data centers, networks, and system development capabilities.

07 TOKAI Holdings Corporation 08 CATV Aqua business Tasty Water business Delivered to your Door Safe water and reliable delivery service ̶straight to your home.

In November 2007, the TOKAI Group started a bottled water delivery service in Shizuoka Prefecture using returnable plastic bottles. This was followed in March 2011 with the launch of our disposable bottled water delivery service Japan-wide. Today, these two water delivery services are used by a total of 161 thousand customers Since we kicked off our returnable bottle service, it has become a favorite of 73,000 customers as the brand Tasty Water Delivered to your Door. Aqua Fujisan Plant (production started The disposable bottled water delivery service was later revamped under the new brand name "Ulunom" in in March 2013) May 2013. This service is centered in the Kanto region, and it has come to be used by 88,000 customers. Mount Fuji acts as a large filter that purifies the water over long periods of time ‒ a defining characteristic of this product. The natural water we deliver to our customers has received high acclaim the world over, being awarded a Monde Selection Grand Gold award, and the highest three-star award at the ITI International Superior Taste Contest. Our water production network includes the Aqua Yaizu Plant, which was opened in Yaizu City, Shizuoka Prefecture in April 2008, and the Aqua Fujisan Plant, our second plant, which was opened in Fujinomiya City, Shizuoka Prefecture in March 2013. Furthermore, in April 2012 we established an overseas base, TOKAI (Shanghai) Trade & Commerce Co., Ltd. in Shanghai, China. Using our safe water delivery system developed in Japan, and leveraging the branding power of Mount Fuji, which is also renowned in China, we are targeting affluent customers in China through sales of bottled water from Mount Fuji under the name“Fujishigen.”

Companies affiliated with the Group

TOKAI CORPORATION Fostering community development Tokaizosen-unyu Corporation through broadcasting and communications services TOKAI (Shanghai) Trade & Commerce Co., Ltd.

Ulunom, a disposable Left: Our stylish water dispenser, CATV rooted in local regions and connected to customers. bottled water service popular for its attractive design revamped in May 2013 Right: "Grande," an advanced-function water dispenser model TOKAI Group's CATV business offers broadcasting and communications (internet access) Companies affiliated with the Group services in seven prefectures, Shizuoka, Tokyo, Kanagawa, Chiba, Nagano, Okayama and TOKAI Cable Network Corporation Miyagi Prefectures. Our broadcasting services distribute information to 860 thousand customers, who receive regional information via local television channels and digital ICHIHARA COMMUNITY NETWORK TELEVISION CORPORATION multi-channel broadcasting. Our communication services, enjoyed by 290 thousand ATSUGI ISEHARA CABLE NETWORK CORPORATION customers, include standard CATV and internet services, as well as reliable fiber-optic EAST COMMUNICATIONS COMPANY LIMITED internet and telephone services that utilize our fiber-optic network. The LCV CORPORATION combination of these broadcasting and communications services has paved the way for a triple play service that provides high-quality broadcasting, communications and KURASHIKI CABLE TELEVISION Inc. telecommunications. As a result, the number of customers of the CATV business that Toco Channel Shizuoka Corporation combined broadcasting and communication exceeded 1 million in December 2017. Tokyo Bay Network Co.,Ltd. Moreover, we also support 4K/8K satellite broadcasting, and will look to continue to Cable Television Tsuyama Co, Ltd. enhance our broadcasting services in the future. Community channels on our local Net Technology Shizuoka Co., Ltd. community network represent a major strength of our CATV business. By broadcasting local information through these channels, we can forge strong bonds with people in the SENDAI CATV Co., Ltd. communities we serve. In addition to local disaster prevention notifications, we use these community channels to create and broadcast programs including local news, festivals, and competitions such as student sports tournaments, featuring people from the community. In these ways we establish our position as a comprehensive service provider of local information, and we will keep striving to bring smiles to the faces of our customers.

09 TOKAI Holdings Corporation 10 CATV Aqua business Tasty Water business Delivered to your Door Safe water and reliable delivery service ̶straight to your home.

Companies affiliated with the Group

TOKAI CORPORATION Fostering community development Tokaizosen-unyu Corporation through broadcasting and communications services TOKAI (Shanghai) Trade & Commerce Co., Ltd.

09 TOKAI Holdings Corporation 10 Construction Equipment and Renovation Real Estate business Business Community Creation Housing Development ［ Construction, Public Works, Real Estate, Comprehensive renovation proposals Housing Equipment, Security and Insurance ］ that resonate with customers Housing development that provides greater Urban development only made possible disaster-proofing and peace of mind for families with the deep ties the TOKAI Group has with people and energy. ■ Comprehensive Renovation As a specialist in the energy field, the TOKAI Group offers its customers

■ Construction, public works, real estate development and leasing optimized water-related facility renovations leveraging its extensive Based on technical capabilities, relationships of trust with users and other strengths experience in community-based gas operations, eco-friendly renovations cultivated through a multi-faceted approach to the business expansion, the TOKAI that prioritize environmental conservation, and earthquake-proofing Group designs and carries out construction of apartment buildings, office buildings, renovations that provide families with greater protection from government facilities, commercial complexes, nursing-care facilities, distribution earthquakes, to name just a few of the renovation solutions on offer. warehouses and other large-scale construction works. The number of renovations exceeded 50,000, giving the TOKAI Group the Additionally, we are involved in the real estate business, develop top-grade highest sales performance in Shizuoka Prefecture in house renovations as residential districts and sell condominium-style apartments in ways only a locally well. (The Japan Journal of Remodeling, December 23, 2019 issue) rooted Group such as ours can, utilizing bonds of trust forged over the years as well Our comprehensive renovation services, offered under the brand name as a rich array of useful information and knowledge possessed by the Group. TOKAI WiLL, are based on three promises to our customers - to As part of the public works arm of our business, we are involved in planning, design and demonstrate high levels of quality, to evolve customer lifestyles, and to construction focused on site preparation, road maintenance and other such areas. deeply impress our customers ‒ and the professional expertise for which we pride ourselves regarding energy, which is central to daily life. The ■ House facilities and equipment, air conditioning and plumbing systems, and office equipment combination of female planning staff who can propose designs that fully With the aim of enriching customer lifestyles, and in promotion of zero energy incorporate a woman's perspective and the construction capabilities we homes (ZEHs), we engage in sales of kitchen and bathroom equipment, air have built up enable us to meet customer needs from a user's perspective, conditioners, storage batteries and other such products. We also pursue enriched, down to the tiniest detail. more comfortable user environments through the installation of large-scale air ■ OTS House conditioning systems and plumbing systems for office buildings, large stores, public With the spate of major natural disasters threatening our lives we are buildings and other such facilities. seeing a massive shift in awareness towards energy and lifelines. The Additionally, we propose comprehensive eco-office plans that cut costs while TOKAI Group draws upon its past achievements in conventional housing reducing negative impacts on the natural environment. These plans incorporate construction and renovations, together with know-how accumulated as an facilities and equipment as well as less tangible measures in order to boost energy services provider, to introduce the OTS House, a type of house that efficiency along with economic and environmental performance. is not dependent on grid system infrastructure, thus ensuring owners a

■ Renewable energy business regular living environment under normal circumstances, and when faced The TOKAI Group makes use of technical capabilities and knowledge built up over with a disaster. This house features a self-sufficient water supply using the years as a comprehensive energy business operator to propose renewable, rainwater, and a self-sufficient power supply based on solar power and natural electric power generation with a central focus on solar power. These are large storage batteries. This is a new form of house for the near future, one part of our efforts toward realizing a low-carbon society. that strives to achieve a decarbonized society through the use of non-depleting natural energy and clean energy. The TOKAI Group has ■ Security and insurance business responded to increasing calls for energy measures taken on a global scale We launched a security service in 1984, offering everything from security monitoring by helping pave the way for an ideal future through sustainable housing for elderly users to various services for factories, commercial stores and office development. facilities. These efforts also include the installation of security cameras tailored to specific applications and locations in response to a growing awareness for Companies affiliated with the Group crime-prevention. In addition, we have operated property insurance solicitation business since 1973, TOKAI CORPORATION before entering the life insurance solicitation business in 1988. We currently have about TOKAI GAS CORPORATION 80,000 insured customers and, as a comprehensive insurance provider, we strive to earn the trust of these users, as well as the communities in which we operate.

Companies affiliated with the Group

TOKAI CORPORATION Nissan Tri Star Construction, Inc. OTS House“Concept house”

Living-dining renovation Detailed proposals from female planning staff

11 TOKAI Holdings Corporation 12 Construction Equipment and Renovation Real Estate business Business Community Creation Housing Development ［ Construction, Public Works, Real Estate, Comprehensive renovation proposals Housing Equipment, Security and Insurance ］ that resonate with customers Housing development that provides greater Urban development only made possible disaster-proofing and peace of mind for families with the deep ties the TOKAI Group has with people and energy. ■ Comprehensive Renovation As a specialist in the energy field, the TOKAI Group offers its customers

Companies affiliated with the Group

TOKAI CORPORATION Nissan Tri Star Construction, Inc. OTS House“Concept house”

Living-dining renovation Detailed proposals from female planning staff

11 TOKAI Holdings Corporation 12 Nursing Care Other business businesses Wedding Ceremonies The ﬁnest hospitality that surprises and delights.

The TOKAI Group entered the bridal business in 1973. We operate wedding, reception, and restaurant facilities, including Grandair Bouquet Tokai in the Aoi Tower next to JR Shizuoka Station in central Shizuoka Prefecture. The Grandair name, referring to a magnificent sky, was thus named to reflect the closeness to the sky of Aoi Tower, from where visitors can enjoy sweeping views of Mount Fuji and Suruga Bay. In addition to its outstanding location, this facility offers excellent hospitality that surprises and delights.

Companies affiliated with the Group

TOKAI City Service Corporation

Nursing Care Towards a society where the elderly will be able to lead rich digniﬁed lives Oﬀering individually tailored nursing care to everyone.

It is predicted that as Japan transitions from an aging society to a super-aged society, Ship Repair the percentage of elderly people will pass 30% in 2030. To establish a business as a Companies affiliated with the Group response to this societal shift and to contribute to local communities, we have opened Opening routes across the endless seas TOKAI LIFE PLUS CORPORATION eight Refrea facilities including daytime care, short-stay, and paid nursing homes, in through trustworthy Shizuoka City (as of end of March, 2020). All are now operating well in light of the rising Tender Co., Ltd. demand for nursing care. shipbuilding technologies. The facility name“Refrea”, which is a word created by combining parts of the English In Yaizu City, a renowned fishing town boasting of Yaizu Port, verb “Refresh” and the Japanese verb, “fureau” that means “be in contact with”, which is one of only a few major bases in Japan for deep sea expresses our desire to cheerfully refresh their users, and the company name Life Plus fishing for bonito and tuna, as well as Kogawa Port, a base for Corporation refers to the added value provided by services designed to give our coastal fishing, the company carries out a wide range of ship customers security and enrichment in their lives, services available only from the Tokai repairs on vessels up to the 500 ton class, including deep-sea Group. To achieve these goals, we aim to station many certified care workers, bonito and tuna fishing boats, government vessels, physiotherapists and occupational therapists, judo therapists and other licensed international purse seiners, coastal purse seiners, coastal practitioners at these convenient and comfortable facilities, and to strive to extend bonito fishing vessels, and coastal vessels. friendly hospitality matched to the needs of each user, enabling them to enjoy every day they spend under our care. Further, Tender Co., Ltd. operates housing for senior citizens providing daytime care and Companies affiliated with the Group Refrea Mizuho day service Refrea Agetsuchi, paid nursing home care stations, as well daytime care facilities based in Gero City, Gifu Prefecture. home facilities with Through our nursing care business, we will play a part in the TLC concept that is assisted-living services Tokaizosen-unyu Corporation intended to contribute to the realization of a society that respects the dignity of senior citizens while helping them lead enriching lives.

13 TOKAI Holdings Corporation 14 Nursing Care Other business businesses Wedding Ceremonies The ﬁnest hospitality that surprises and delights.

Companies affiliated with the Group

TOKAI City Service Corporation

Nursing Care Towards a society where the elderly will be able to lead rich digniﬁed lives Oﬀering individually tailored nursing care to everyone.

13 TOKAI Holdings Corporation 14 History

Established as Yaizu Gas Corporation (later renamed TOKAI Gas Corporation, currently TOKAI TOKAI Holdings Corporation established as a result of the merger of TOKAI CORPORATION and Dec. 1950 CORPORATION) VIC TOKAI CORPORATION April 2011 Established Shinko Oil and Gas Corporation for the purpose of selling liqueﬁed petroleum gas TOKAI Holdings Corporation listed on the Tokyo Stock Exchange First Section (with TOKAI May 1959 (LP gas) CORPORATION and VIC TOKAI CORPORATION having delisted in March 2011)

Dec. 1966 Constructed a coastal base in the Port of Oiｇawa April 2011 Entered the nursing care business

Spun oﬀ the existing city gas division, establishing TOKAI City Gas Corporation (currently TOKAI CORPORATION's information and communications business transferred to VIC TOKAI Dec. 1966 CORPORATION via absorption-type company split TOKAI GAS CORPORATION) Oct. 2011

Nov. 1972 Launched a business operating wedding halls, etc. in eastern Shizuoka Prefecture VIC TOKAI CORPORATION name changed to TOKAI Communications Corporation

TOKAI Communications Corporation spins oﬀ CATV business, establishing TOKAI Cable Established Yaizu Cable Vision Corporation (later VIC TOKAI CORPORATION, and currently April 2012 March 1977 Network Corporation TOKAI Communications Corporation) April 2012 Entered the total renovation business in earnest Established Tokyo Branch of TOKAI Gas Corporation (currently the TOKAI CORPORATION Tokyo Jan. 1979 Head Oﬃce) and commenced business in the Kanto Region April 2012 Established TOKAI (Shanghai) Trade & Commerce Co. Ltd., a local entity China

Oct. 1984 Launched a security business Launched TLC Membership Service, an integrated membership service covering the entire Dec. 2012 TOKAI Group Began operation of TOKAI Joho Centre (currently the ﬁrst data center of TOKAI Aug. 1985 Communications Corporation) The Aqua (bottled water delivery) business commenced operations at a second plant, the Aqua March 2013 Fujisan Plant Listed TOKAI Gas Corporation (currently TOKAI CORPORATION) on the First Section of the March 1987 Tokyo Stock Exchange TOKAI Communications Corporation formed a joint venture with Taiwan SYSCOM Group, March 2013 establishing Cloud Master Co., Ltd. In Taipei, Taiwan Changed the name of TOKAI Gas Corporation to "The TOKAI Corporation" (known as TOKAI Oct. 1987 CORPORATION) April 2013 TOKAI Communications Corporation launched the Okayama Data Center, its third data center

Invested in Tosei Cable Network Corporation, entering the CATV business in Numazu City, TOKAI Holdings Corporation spins oﬀ its shared services center business, establishing TOKAI Sept. 1988 Oct. 2013 Shizuoka Prefecture Management Service Corporation

Established TOKAI MYANMAR COMPANY LIMITED in Myanmar June 1996 Entered the Internet business April 2014 Entered into a business alliance with TEPCO, commencing high-voltage electricity sales Invested in ICHIHARA COMMUNITY NETWORK TELEVISION CORPORATION entering the CATV Oct. 2015 April 1998 business in Ichihara City, Chiba Prefecture April 2016 Commenced low-voltage electricity sales, upon deregulation of the electricity retail

Established AIC Corporation (currently ATSUGI ISEHARA CABLE NETWORK CORPORATION), and Made a full-scale entry into the MVNO business, named the "LIBMO" provide low-cost SIM and June 1999 Feb. 2017 commenced CATV business in October 1999, in Atsugi City, Kanagawa Prefecture smartphone.

Acquired Nikko Kaikan Corporation, and entered the business of operating wedding halls, etc. Capital participation in Tokyo Bay Network Co.,Ltd. and start CATV business in Tokyo (Koto Aug. 1999 March 2017 in front of Shizuoka Station under the name Bouquet Tokai Shizuoka ward, Chuo Ward).

March 2001 Began providing ADSL Internet services Capital participation in Cable Television Tsuyama Co., Ltd. and start CATV business in Okayama Feb. 2018 prefecture. June 2002 Listed VIC TOKAI CORPORATION on JASDAQ Sep. 2018 Acquired shares of CYZE Inc. and made it a subsidiary. Invested in EAST COMMUNICATIONS COMPANY LIMITED and commenced CATV business in April 2003 Chiba City, Chiba Prefecture April 2019 Started city gas business in Shimonita-machi, Gunma Prefecture

Aug. 2006 Executed a strategic alliance with Softbank Group, entering the mobile business July 2019 Acquired shares of AM's Brain Inc. and made it a subsidiary.

Nov. 2007 Entered the Aqua (bottled water delivery) business Aug. 2019 Established NIKAHO GAS CORPORATION

Entered into a business partnership with ISESAKI GAS Co., Ltd. Invested in LCV CORPORATION and KURASHIKI CABLE TELEVISION Inc. commencing CATV Aug. 2019 Dec. 2009 business in Nagano Prefecture (Suwa City, etc.) and Okayama Prefecture (Kurashiki City, etc.) Sep. 2019 Acquired shares of Nissan Tri Star Construction, Inc. and made it a subsidiary.

April 2010 Opened Aoi Tower, launching operation of the Grandair Bouquet Tokai bridal and banquet hall Oct. 2019 Established T&T Energy Co., Ltd. with TEPCO Energy Partner, Incorporated

Invested in Dream Wave Shizuoka (currently Toco Channel Shizuoka Corporation) commencing March 2020 Acquired shares of SENDAI CATV Co., Ltd. and made it a subsidiary. (Date of business transfer, March 31) Nov. 2010 CATV business in Shizuoka City, Shizuoka Prefecture April 2020 NIKAHO GAS CORPORATION launches its city gas business in Akita Prefecture

15 TOKAI Holdings Corporation 16 History

Dec. 1966 Constructed a coastal base in the Port of Oiｇawa April 2011 Entered the nursing care business

Nov. 1972 Launched a business operating wedding halls, etc. in eastern Shizuoka Prefecture VIC TOKAI CORPORATION name changed to TOKAI Communications Corporation

Aug. 2006 Executed a strategic alliance with Softbank Group, entering the mobile business July 2019 Acquired shares of AM's Brain Inc. and made it a subsidiary.

Nov. 2007 Entered the Aqua (bottled water delivery) business Aug. 2019 Established NIKAHO GAS CORPORATION

April 2010 Opened Aoi Tower, launching operation of the Grandair Bouquet Tokai bridal and banquet hall Oct. 2019 Established T&T Energy Co., Ltd. with TEPCO Energy Partner, Incorporated

15 TOKAI Holdings Corporation 16 Service development

Expanding business areas

Establishment phase Growth phase Current phase

In 1950, the Group began an energy business supplying City Gas. Energy It added LP gas to its service lineup, and expanded its customer base.

City gas City gas

LP gas LP gas

Solar power Solar power

Electricity

Using experience in management and delivery systems from the Aqua energy business, began the Aqua (bottled mineral water delivery) business.

Aqua Aqua

Using experience in facilities management from the energy business, and Housing related knowledge of the housing and real estate industry, began a housing related business. We create and Facilities and Facilities and equipment equipment Housing and Housing and spread happiness. real estate real estate Insurance Insurance

Security Security

Total renovations Total renovations

Information and Using development of LP gas delivery management systems as an opportunity, launched an Communications information and communication business in anticipation of the arrival of an information society.

Information and Information and communications communications Internet Internet

Mobile phone Mobile phone

In 1988, started a CATV business. Since then, both CATV the business and geographic coverage have grown immensely. In 2012, strengthened community services.

CATV CATV

Others

Bridal Bridal

Ship repair Ship repair

Nursing care Nursing care

2006: Aichi Prefecture 2009: Nagano and Okayama Prefectures Expanding geographically and growing the Group's customer base. 2012: Shanghai, China 2012: Osaka and Miyagi Prefectures 2013: Taipei, Taiwan 2014: Myanmar

1950: Yaizu City 2014: Fukuoka Prefecture 2016: Gifu Prefecture 1959: All of Shizuoka Prefecture 1979: Kanto Region (Tokyo and six surrounding 2019: Mie Prefecture prefectures, plus Fukushima prefecture) 2020: Akita Prefecture

17 TOKAI Holdings Corporation We create and spread happiness.

Group companies

Head office 2-6-8, Tokiwa-cho, Aoi-ku, Shizuoka City, Shizuoka Prefecture TOKAI CORPORATION TEL：054-254-8181 URL： https://www.tokai.jp/

Head office 2-6-8, Tokiwa-cho, Aoi-ku, Shizuoka City, Shizuoka Prefecture TOKAI Communications Corporation TEL：054-254-3781 URL： https://www.tokai-com.co.jp/

Head office 74-3, Shiotsu, Yaizu City, Shizuoka Prefecture TOKAI GAS CORPORATION TEL：054-628-7151 URL： https://www.tokaigas.co.jp/

Head office 8-28, Kotobuki-cho, Numazu City, Shizuoka Prefecture TOKAI Cable Network Corporation TEL：055-922-4701 URL： https://tokai-catv.co.jp

Osuga Gas Service, Ltd. NIKAHO GAS CORPORATION SENDAI CATV Co,. Ltd. Head 903-2, Yokosuka, Kakegawa City, Head 4, Funahashi, Hirasawa, Nikaho, Head 1-15-5, Honcho, Aoba-ku, Sendai City, office Shizuoka Prefecture office Akita Prefecture office Miyagi Prefecture TEL： 0537-48-2001 TEL： 0184-74-7870 TEL： 022-225-2211 URL： https://www.nikahogas.co.jp/ URL： https://www.cat-v.jp/index.php

JOYNET Co., Ltd. ICHIHARA COMMUNITY NETWORK TELEVISION CORPORATION Tokaizosen-unyu Corporation Head 355-1, Mannohara Shinden, Fujinomiya City, Head 2-23-18, Goichuohigashi, Ichihara City, Head 3899-4, Kogawa, Yaizu City, office Shizuoka Prefecture office Chiba Prefecture office Shizuoka Prefecture TEL： 0544-27-1178 TEL： 0436-24-0009 TEL： 054-624-3131 URL： http://www.icntv.ne.jp/ URL： http://www.tokaizosen-unyu.co.jp/

Energy Line Corporation ATSUGI ISEHARA CABLE NETWORK CORPORATION TOKAI City Service Corporation Head 2-6-8, Tokiwa-cho, Aoi-ku, Shizuoka City, Head 3050, Okada, Atsugi City, Head 17-1, Koyamachi, Aoi-ku, Shizuoka City, office Shizuoka Prefecture office Kanagawa Prefecture office Shizuoka Prefecture TEL： 054-273-4927 TEL： 046-220-2018 TEL： 054-273-5003 URL： https://www.energyline.co.jp/ URL： http://www.ayu.ne.jp/ URL： http://www.grandair.jp/

TOKAI HOME GAS CORPORATION EAST COMMUNICATIONS COMPANY LIMITED TOKAI LIFE PLUS CORPORATION Head Hamarikyu Intercity, 1-9-1, Kaigan, Head 1-20-1, Asumigaoka, Midori-ku, Chiba City, Head 2-6-8, Tokiwa-cho, Aoi-ku, Shizuoka City, office Minato-ku, Tokyo office Chiba Prefecture office Shizuoka Prefecture TEL： 03-5404-7513 TEL： 043-205-8681 TEL： 054-273-4916 URL： https://www.tokai-homegas.co.jp/ URL： http://www.eastcom.ne.jp/ URL： http://www.tokai-lifeplus.co.jp/

Nissan Tri Star Construction, Inc. LCV CORPORATION TOKAI Management Service Corporation Head 439-1, Atotsu, Hagiwara-Cho, GeroCity, Head 821, Shiga, Suwa City, Nagano Prefecture Head 2-6-8, Tokiwa-cho, Aoi-ku, Shizuoka City, office Gifu Prefecture office TEL： 0266-53-3833 office Shizuoka Prefecture TEL： 0576-52-2114 URL： http://www.lcv.jp/ TEL： 054-273-5566 URL： https://www.nissankougyou.co.jp/ URL： http://www.tokai-ms.co.jp/

Tender Co., Ltd. KURASHIKI CABLE TELEVISION Inc. TOKAI (Shanghai) Trade & Commerce Co., Ltd. Head 439-1, Atotsu, Hagiwara-Cho, GeroCity, Head 2661-1, Nakashima, Kurashiki City, Head Meihua Cuilding 656 Xi zang Road, office Gifu Prefecture office Okayama Prefecture office Huang pu Area, ShanghaiChina TEL： 0576-52-3462 TEL： 086-466‐1717 TEL： 86-021-6351-0076 URL： http://www.kct.co.jp/ URL： http://www.tokaigroup-china.com/

Tokai Nondestructive Inspection Co., Ltd. Toco Channel Shizuoka Corporation TOKAI MYANMAR COMPANY LIMITED Head 439-1, Atotsu, Hagiwara-Cho, GeroCity, Head 2-1-5, Nakanogo, Shimizu-ku, Shizuoka City, Head 413 YUZANA Hotel, 130, Shwe Gon office Gifu Prefecture office Shizuoka Prefecture office Taing Road, Bahan township, Yangon TEL： 0576-52-4091 TEL： 054-347-9811 TEL： 95-92-5406-6141 URL： https://www.tokaihihakai.com/ URL： http://www.tocochannel.jp/ URL： http://tokaimyanmar.com/en/

CYZE Inc. Tokyo Bay Network Co., Ltd. T&T Energy Co., Ltd. Head 7th Floor FPG links SHIBUYA, 1-18-1 Head Toyocho SH Building 3rd floor, Toyo 4-10-4, office Dougenzaka, Shibuya-ku, Tokyo office Koto-Ku, Tokyo Prefecture TEL： 03-5459-3817 TEL： 03-3640-2001 TOKAI Human Resources Evol Corporation URL： http://www.cyze.jp/ URL： http://www.baynet.ne.jp/

AM's Brain Inc. Cable Television Tsuyama Co., Ltd. Cloud Master Co., Ltd. Head 2nd Floor Kitanagase MK Building, 1201-1 Head TIC Building 2nd floor, Odanaka 1308-9, office Kitanagase, Kita-ku, Okayama City, office Tsuyama City, Okayama Prefecture Okayama Prefecture TEL： 0826‐24‐4000 TEL： 086-250-0067 Four other equity - method affiliates URL： http://www.tvt.ne.jp/

AM's Unity Inc. Net Technology Shizuoka Co.,Ltd. Head 2nd Floor Kitanagase MK Building, 1201-1 Head 2-1-5, Nakanogo, Shimizu-ku, Shizuoka City, office Kitanagase, Kita-ku, Okayama City, office Shizuoka Prefecture Okayama Prefecture TEL： 054-344-1500 TEL： 086-250-0067 URL： http://www.net-technology.co.jp/ URL： http://www.amsunity.co.jp/ We create and spread happiness.

Corporate Profile

Trade name TOKAI Holdings Corporation

Established April 1, 2011

Head Office: 2-6-8, Tokiwa-cho, Aoi-ku, Shizuoka City TEL 054-275-0007 Location Tokyo Head Office: Hamarikyu Inter City 1-9-1 Kaigan, Minato-ku, Tokyo 105-0022 TEL 03-5404-2892

Capital 14 billion yen (March 31, 2020)

Consolidated: 4,130 Number of employees Non-consolidated: 86

Management of subsidiaries operating energy business, information & Businesses communications business and other businesses, and related activities

Securities Code 3167

Listed Stock Exchange Tokyo Stock Exchange, First Section

※Number of employees as of March 31, 2020 (Excluding contract and other employees)

List of Officers

Directors

Representative Director, President and CEO Katsuhiko Tokita

Representative Director and Vice President Takanori Mamuro

Director, Senior Operating Officer Hidetsugu Mizoguchi

Director, Senior Operating Officer Toshinori Nakamura

Director（Non- Executive） Katsuo Oguri

Director（Non- Executive） Yasuhiro Fukuda

Director（Non- Executive） Mitsuhaya Suzuki

Director（Non- Executive） Shoji Uematsu

Director（Outside） Masahiro Sone

Director（Outside） Masahiro Goto

Auditors

Standing Audit & Supervisory Board Member Takafumi Murata

Audit & Supervisory Board Member（Outside） Kenji Tateishi

Audit & Supervisory Board Member（Outside） Jiro Amagai

Audit & Supervisory Board Member（Outside） Yoshio Itou We create and spread happiness.

Corporate Profile

Trade name TOKAI CORPORATION

Established December 23, 1950

Head Office: 2-6-8, Tokiwa-cho, Aoi-ku, Shizuoka City 420-0034 TEL 054-254-8181 Location Tokyo Head Office: Hamarikyu Inter City 1-9-1 Kaigan, Minato-ku, Tokyo 105-0022 TEL 03-5404-2670

Capital 14 billion yen (March 31, 2020)

Number of employees 1,385

(1) Energy business (LP gas, LNG, high-pressure gas, petroleum products) (2) Reform business (3) Aqua business (returnable and disposable bottled water delivery service) Businesses (4) Construction equipment and real estate business （Construction, equipment, equipment works, construction, real- estate） (5) Insurance business (life insurance and property insurance)

※Number of employees as of March 31, 2020 (Excluding contract and other employees)

List of Officers

Directors

Representative Director and Chairman Katsuhiko Tokita Director Kazuo Saito

Representative Director and President Katsuo Oguri Director Yuichi Ikeda

Managing Director Kazuhiro Maruyama Director Naoto Yokota

Executive Director Koji Toyokuni Director（Non- Executive） Hidetsugu Mizoguchi

Executive Director Yukihiro Mizuno Director（Non- Executive） Junichi Yamada

Executive Director Hisao Ishima Director（Non- Executive） Toshinori Nakamura

Executive Director Yoshiaki Shirahata Director（Non- Executive） Fumio Suzuki

Director（Outside） Takaaki Yano

Auditors

Standing Audit & Supervisory Board Member Wataru Sakamoto

Audit & Supervisory Board Member Makoto Funahashi

Audit & Supervisory Board Member（Outside） Masaaki Sato

Audit & Supervisory Board Member（Outside） Naohiro Tanaka We create and spread happiness.

Corporate Profile

Trade name TOKAI Communications Corporation

Established March 18, 1977

Head Office: 2-6-8, Tokiwa-cho, Aoi-ku, Shizuoka City 420-0034 TEL 054-254-3781 Location Tokyo Head Office: Hamarikyu Inter City 1-9-1 Kaigan, Minato-ku, Tokyo 105-0022 TEL 03-5404-3277

Capital 1,221 million yen (March 31, 2020)

Number of employees 1,174 (Non-consolidated)

(1)For individual: Broadband business MVNO business Mobile business Businesses (2)For corporate: System Integration business Data Center business Communication business

※Number of employees as of March 31, 2020 (Excluding contract and other employees)

List of Officers

Directors

Representative Director and Chairman Katsuhiko Tokita Director Tamio Mochizuki

Representative Director and President Yasuhiro Fukuda Director Motoki Nakano

Managing Director Hiroshi Kobayashi Director（Non- Executive） Hidetsugu Mizoguchi

Executive Director Akihiro Matsukura Director（Non- Executive） Junichi Yamada

Director Seisyu Ogido Director（Non- Executive） Toshikatsu Nakamura

Director Tsuyoshi Takahashi Director（Non- Executive） Toshinori Nakamura

Director Yoshihiro Yamanashi Director（Outside） Hiroshi Nakajima

Director Nobuhiro Mizuno Director（Outside） Masuo Tachibana

Auditors

Standing Audit & Supervisory Board Member Takafumi Murata

Audit & Supervisory Board Member（Non- Executive） Wataru Sakamoto

Audit & Supervisory Board Member（Outside） Masahiko Nakamura

Audit & Supervisory Board Member（Outside） Koichiro Noda We create and spread happiness.

Corporate Profile

Trade name TOKAI GAS CORPORATION

Established December 12, 1966

Head Office: 74-3, Shiotsu, Yaizu-shi, Shizuoka Prefecture, 425-0085 TEL 054-628-7151 Location Fujieda Main Branch: 2-29-1 Aoki, Fujieda City, Shizuoka Prefecture, 426-0037 TEL 054-647-7151

Capital 925 million yen (March 31, 2020)

Number of employees 154

(1) Energy business (City gas, LP gas) Businesses (2) Reform business

※Number of employees as of March 31, 2020 (Excluding contract and other employees)

List of Officers

Directors

Representative Director and Chairman Katsuhiko Tokita Director（Non- Executive） Hidetsugu Mizoguchi

Representative Director and President Syoji Uematsu Director（Non- Executive） Junichi Yamada

Director and Vice President Mitsugu Hamasaki Director（Non- Executive） Toshinori Nakamura

Managing Director Toshiyuki Suzuki Director（Non- Executive） Naoto Yokota

Director hiroyoshi Ikeda

Director Toshio Kobayashi

Director Takashi Koyanagi

Auditors

Standing Audit & Supervisory Board Member Minoru Makiyama

Audit & Supervisory Board Member（Outside） Youji Teraoka

Audit & Supervisory Board Member（Outside Non- Executive） Masahito Nishioka We create and spread happiness.

Corporate Profile

Trade name TOKAI Cable Network Corporation

Established April 2, 2012

Head Office: 8-28, Kotobuki-cho, Numazu-shi, Shizuoka Prefecture, 410-0053 TEL 055-922-4701 Location Shizuoka Main Branch: Chanson Building 12-6, Kōya-machi, Aoi-ku, Shizuoka City, Shizuoka Prefecture, 420-0852 TEL 054-253-2400

Capital 1.0 billion yen (March 31, 2020)

Number of employees 236 (Non-consolidated)

Businesses CATV business

※Number of employees as of March 31, 2020 (Excluding contract and other employees)

List of Officers

Directors

Representative Director and Chairman Katsuhiko Tokita Director（Non- Executive） Yoshihiro Fukai

Representative Director and President Mitsuhaya Suzuki Director（Non- Executive） Masatsugu Tsuneki

Managing Director Masahiko Takada Director（Non- Executive） Narutoshi Kenmochi

Executive Director Yuji Kondo Director（Non- Executive） Hidetsugu Mizoguchi

Executive Director Koji Iwamoto Director（Non- Executive） Junichi Yamada

Executive Director Kimihiro Yoshizawa Director（Non- Executive） Toshikatsu Nakamura

Director Kazunari Masui Director（Non- Executive） Toshinori Nakamura

Director（Outside） Shuichi Mori

Auditors

Standing Audit & Supervisory Board Member（Outside） Koichiro Noda

Audit & Supervisory Board Member（Outside Non- Executive） Minoru Makiyama

Audit & Supervisory Board Member（Outside Non- Executive） Misao Uchida 2020.0529 修正

We create and spread happiness.

55 From Shizuoka Prefecture to all of Japan, and then to the world. TOKAI Group's TLC services, growth without borders. Shiga Fukuoka 57 Hyogo Kyoto 77 119 64 Akita The TOKAI Group began as an energy business in Shizuoka Prefecture. Hiroshima Okayama Saga Oita 78 111 Iwate From there, the Group has expanded the range of its services and geographically. 76 63 110 Nagasaki 116 From all of Japan to all of the world, the field we are tackling knows no borders. Osaka Nara Yamagata Kumamoto Fukushima The TOKAI Group's TLC service means providing what is needed, where it is needed. Miyagi Miyazaki 120 Kagawa 56 Wakayama Fukushima

Shandong

Jiangsu Myanmar Tochigi 60 Anhui 136 Shanghai

Zhejiang 137 52 Gunma

138 41 China Taiwan Nagano 99 53 107 43 72 115 42 59

Ibaraki 69 Saitama

91 37 36 25 106 Gifu 58 81

61 Yamanashi 40 26 38

66 Tokyo 39

22 34 109 68 79 45 62 29 108 2 118 35 82 24 Aichi Kanagawa 44 80 46 Mie 100 83 32 10 113 Shizuoka 74 8 129 70 103 114 28 95 125 48 112 47 1 75 9 65 92 33 27 49 96 97 85 13 126 7 71 89 Chiba 23 90 101 67 11 21 132 124 130 6 30 88 19 128 117 16 86 17 3 31 50 20 18 98 73 133 94 87 131 127 123 121 TOKAI Holdings 14 122 102 135 TOKAI CORPORATION 105 4 15 104 51 TOKAI Communications Corporation

134 84 12 93 TOKAI GAS CORPORATION Tokai Cable Network Corporation Other Domestic Overseas 5 ※Marked with ■ where there is an overlap of Group companies. List of Group Offices 2020.4.01

TOKAI Holdings Corporation ●46 Asahi Branch TOKAI Communications Corporation ●107 Nissan Tri Star Construction, Inc. ■1 Head Office ●47 Togane Sales Office ■1 Head Office ●107 Tender Co., Ltd. ■2 Tokyo Head Office ●48 Ichihara Branch ■2 Tokyo Head Office ●107 Tokai Nondestructive Inspection Co., Ltd. ●49 Kisarazu Branch ●78 Osaka Business Department ●108 CYZE Inc. Head Office TOKAI CORPORATION ●50 Ohara Branch ●79 Nagoya Business Department ●109 Research and Development Center ■1 Head Office ●51 Katsuyama Sales Office ●80 Broadband Business Department Kanagawa Branch ●110 AM's Brain Inc. ■2 Tokyo Head Office ■52 Utsunomiya Branch ●81 Broadband Business Department Saitama Branch ●110 AM's Unity Inc. ●3 Atami Branch ●53 Oyama Branch ●82 Broadband Business Department Chiba Branch ●111 NIKAHO GAS CORPORATION ●4 Ito Sales Office ●54 Nasu Branch ●83 Mobile Shop Karase Kaido Shop ●112 ICHIHARA COMMUNITY NETWORK TELEVISION CORPORATION ●5 Shimoda Sales Office ●55 Fukushima Branch ●84 Softbank Shizuoka Mise ●113 ATSUGI ISEHARA CABLE NETWORK CORPORATION ●6 Mishima Branch ●56 Sendai Branch ●85 Softbank Nishi Yaizu ●114 EAST COMMUNICATIONS COMPANY LIMITED ●7 Numazu Branch ●57 Koriyama Branch ●86 Mobile Shop Fukuroi Tamachi Shop ●115 LCV CORPORATION ●8 Gotenba Branch ●58 Ibaraki Branch ●87 Mobile Shop Iwata Eki Minami Shop ●116 KURASHIKI CABLE TELEVISION Inc. ■9 Fuji Branch ●59 Hitachi Branch ●88 Softbank Hamamatsu Takaoka ●117 Toco Channel Shizuoka Corporation ■10 Fujinomiya Branch ■60 Iwaki Sales Office ■89 Mobile Shop Numazu Shop ●118 Tokyo Bay Network Co.,Ltd. ●11 Shimizu Branch ●61 Tsukuba Branch ●90 Mobile Shop Numazu Ooka Shop ●119 Cable Terevision Tsuyama Co., Ltd. ●12 Shizuoka Branch ●62 Kashima Sales Office ●91 Softbank Saitama Miyahara ●117 Net Technology Shizuoka Co., Ltd. ●13 Yaizu Branch ■63 Okayama Sales Office ●92 Mobile Shop AEON Town Fuji Minami ●120 SENDAI CATV Co., Ltd. ●14 Haibara Branch ■64 Kyushu Sales Office ●93 Mobile Shop MARK IS Shizuoka ●121 Tokaizosen-unyu Corporation Head Office ●15 Hamaoka Sales Office ■2 Tokyo Sales Office for industrial use ●94 Mobile Shop AEON Hamamatsu Nishi ●122 Oigawa ●16 Chuen Branch ●7 Numazu Sales Office for industrial use ●95 iCracked Store Shizuoka MARUI ●123 Nishijima Parking lot ●17 Kakegawa Sales Office ●65 Fuji Sales Office for industrial use ■96 iCracked Store Fujieda Clippy Plaza ●124 Mishima ADC ●18 Hamamatsu Branch ●13 Yaizu Sales Office for industrial use ■9 Fuji ADC ●19 Takadai Sales Office ●16 Chuen Sales Office for industrial use TOKAI GAS CORPORATION ●125 Shizuoka ADC ●20 Kosai Sales Office ●19 Hamamatsu Sales Office for industrial use ■73 Head Office ●126 Yaizu ADC ●21 Hamakita Branch ●66 Aichi Sales Office for industrial use ●97 Fujieda Head Office ●127 Kikugawa ADC ■22 Chukyo Area Sales Office ●67 Chiba Branch for industrial use ●98 Shimada Branch ●128 Hamamatsu ADC ●23 Toyokawa Sales Office ●68 Narita Sales Office for industrial use ●99 Shimonita Branch ●129 TOKAI City Service Corporation ■24 Nishimikawa Sales Office ■52 Tochigi Branch for industrial use ■96 Showroom "Clippy Plaza" ■1 TOKAI LIFE PLUS CORPORATION Head Office ●25 Gifu Sales Office ●69 Sashima Sales Office for industrial use ●130 Refrea Shimizu Komagoe (day service) ●26 Tajimi Sales Office ●58 Ibaraki Branch for industrial use TOKAI Cable Network Corporation ●131 Refrea Hijiri Ishiki (day service) ■27 Tsu Sales Office ●62 Kashima Sales Office for industrial use ■89 Head Office ●132 Refrea Shimizu Muramatsu (day service) ●28 Yokohama Branch ●70 Office Systems Department ●100 Shizuoka Division ●133 Refrea Kusanagi (day service) ●29 Kawasaki Branch ●71 Office Systems Department(East Region) ■89 Numazu Branch ●134 Refrea Mizuho (day service) ●30 Shonan Branch ●19 Office Systems Department(West Region) ●101 Mishima Branch ●135 Refrea Agetsuchi (day Service) ●31 Miura Sales Office ●70 Equipment Construction Department ■9 Fuji Branch ●131 Refrea Hijiri Ishiki (short stay) ●32 Atsugi Branch ●32 Equipment Department Kanagawa Sales Office ●102 Seisei Branch ●135 Refrea Agetsuchi (Retirement Home with Care Facilities) ●33 Odawara Branch ●71 Equipment Department Numazu Sales Office ●103 Gotenba Branch ●134 Refrea Suruga (Care support office) ●34 Tama Branch ■9 Equipment Department Fuji Sales Office ●104 Media Plaza Fujieda ●132 Refrea Shimizu (Care support office) ●35 Sagamihara Branch ●70 Equipment Department Shizuoka Sales Office ■1 TOKAI Management Service Corporation ●36 Omiya Branch ●19 Equipment Department Hamamatsu Sales Office Japan Other ■22 T&T Energy Co., Ltd. ●37 Kawagoe Branch ■22 Equipment Department Chubu Sales Office ●105 Osuga Gas Service, Ltd. ■1 TOKAI Human Resources Evol Corporation ●38 Tokorozawa Branch ●72 Insurance Department Suwa Sales Office ■10 JOYNET Co., Ltd. ●39 Wako Branch ■73 Aqua Plant Yaizu ■1 Energy Line Corporation Overseas ●40 Kawaguchi Branch ●74 Aqua Plant Fujisan ■2 TOKAI HOME GAS CORPORATION Head Office ●136 TOKAI (Shanghai) Trade & Commerce Co., Ltd. ●41 Gunma Branch ●75 Aqua Renewal Center ■2 Kanto Sales Office ●137 TOKAI MYANMAR COMPANY LIMITED ●42 Ota Sales Office ●76 Building Management Support Osaka Office ■60 Fukushima Sales Office ●138 Cloud Master Co., Ltd. ●43 Kumagaya Branch ●77 Building Management Support Kyushu Office ●106 Gifu Sales Office Four other equity - method affiliates ●44 Chiba Branch ■24 Aichi Sales Office ●45 Matsudo Branch ■27 Mie Sales Office ■63 Okayama Sales Office ■64 Kyushu Sales Office ※Marked with ■ where there is an overlap of Group companies.

■1 本社 420-0034 静岡市葵区常磐町2ー6－8 TOKAIビル（054） 275-0007 ■2 東京本社 105-0022 東京都港区海岸1－9－1 浜離宮インターシティ（03） 5404-2892

■1 本社 420-0034 静岡市葵区常磐町2ー6－8 TOKAIビル（054） 254-8181 ■2 東京本社 105-0022 東京都港区海岸1－9－1 浜離宮インターシティ（03） 5404-2670 ●3 熱海支店 413-0101 熱海市上多賀598－3 （0557） 68-3271 ●4 伊東営業所 414-0051 伊東市吉田390－1 （0557） 45-5523 ●5 下田営業所 415-0028 下田市吉佐美943－1 （0558） 23-3771 ●6 三島支店 411-0816 三島市梅名315－1 （055） 977-3108 ●7 沼津支店 410-0003 沼津市新沢田町2－21 （055） 921-5390 ●8 御殿場支店 412-0043 御殿場市新橋249－1 （0550） 82-0731 ■9 富士支店 416-0907 富士市中島74－1 （0545） 61-4025 ■10 富士宮支店 418-0001 富士宮市万野原新田3551－1 （0544） 27-2570 ●11 清水支店 424-0037 静岡市清水区袖師町816－1 （054） 367-0815 ●12 静岡支店 422-8035 静岡市駿河区宮竹1ー2－8 （054） 237-3661 ●13 焼津支店 425-0077 焼津市五ヶ堀之内363－1 （054） 629-1210 ●14 榛原支店 421-0301 榛原郡吉田町住吉1170－1 （0548） 32-1155 ●15 浜岡営業所 437-1614 御前崎市塩原新田811 （0537） 86-4109 ●16 中遠支店 438-0016 磐田市岩井1907－264 （0538） 34-6025 ●17 掛川営業所 436-0086 掛川市宮脇278－1 （0537） 22-9161 ●18 浜松支店 435-0043 浜松市東区宮竹町506－1 （053） 461-9171 ●19 高台営業所 433-8113 浜松市中区小豆餅3ー25－12 （053） 438-2711 ●20 湖西営業所 431-0301 湖西市新居町中之郷2035－15 （053） 594-2336 ●21 浜北支店 434-0034 浜松市浜北区高畑311 （053） 587-0411 ■22 中京エリア営業部 451-0064 愛知県名古屋市西区名西2－33－10東芝名古屋ビル2F （052） 524-2388 ●23 豊川営業所 441-0105 愛知県豊川市伊奈町縫殿53－93－103 （0533） 63-5440 ■24 西三河営業所 472-0004 愛知県知立市南陽2－38 （0566） 88-0050 ●25 岐阜営業所 500-8368 岐阜県岐阜市宇佐1－6－29 （058） 200-7971 ●26 多治見営業所 507-0073 岐阜県多治見市小泉町2－223 （0572） 27-3101 ■27 津営業所 514-1114 三重県津市久居井戸山町121－1 （059） 256-3005 ●28 横浜支店 245-0053 神奈川県横浜市戸塚区上矢部町2091 （045） 812-1822 ●29 川崎支店 216-0003 神奈川県川崎市宮前区有馬2－11－2 （044） 888-2078 ●30 湘南支店 239-0836 神奈川県横須賀市内川1－8－10 （046） 833-5821 ●31 三浦営業所 238-0225 神奈川県三浦市三崎町小網代71－1 （046） 881-7205 ●32 厚木支店 243-0435 神奈川県海老名市下今泉1－20－19 （046） 236-3470 ●33 小田原支店 250-0001 神奈川県小田原市扇町4－7－30 （0465） 66-3780 ●34 多摩支店 208-0023 東京都武蔵村山市伊奈平2－92－2 （042） 531-9940 ●35 相模原支店 252-0134 神奈川県相模原市緑区下九沢1676－2 （042） 772-4160 ●36 大宮支店 337-0003 埼玉県さいたま市見沼区深作2－4－3 （048） 686-9081 ●37 川越支店 350-0833 埼玉県川越市芳野台1ー103－21 （049） 223-3811 ●38 所沢支店 359-0002 埼玉県所沢市中富1500－13 （04） 2943-5156 ●39 和光支店 351-0111 埼玉県和光市下新倉2－30－20 （048） 461-3420 ●40 川口支店 333-0811 埼玉県川口市戸塚1－5－3 （048） 297-1112 ●41 群馬支店 371-0857 群馬県前橋市高井町1丁目12－4 （027） 251-0701 ●42 太田営業所 373-0806 群馬県太田市龍舞町5342 （0276） 49-1119 ●43 熊谷支店 360-0843 埼玉県熊谷市三ヶ尻3805－1 （048） 533-3921 ●44 千葉支店 284-0001 千葉県四街道市大日530－11 （043） 421-1252 ●45 松戸支店 270-0011 千葉県松戸市根木内77 （047） 346-1711 ●46 旭支店 289-2714 千葉県旭市三川1977－1 （0479） 57-6791 ●47 東金営業所 283-0068 千葉県東金市東岩崎21－7 （0475） 50-2110 ●48 市原支店 290-0045 千葉県市原市五井南海岸44－1 （0436） 22-5511 ●49 木更津支店 292-0031 千葉県木更津市椿字石田671 （0438） 97-3281 ●50 大原支店 298-0025 千葉県いすみ市山田1185 （0470） 66-1920 ●51 勝山営業所 299-2115 千葉県安房郡鋸南町下佐久間906－1 （0470） 55-3381 ■52 宇都宮支店 321-0111 栃木県宇都宮市川田町1080 （028） 634-4412 ●53 小山支店 329-0201 栃木県小山市粟宮1155－1 （0285） 45-8716 ●54 那須支店 329-3154 栃木県那須塩原市上中野489－1 （0287） 65-2459 ●55 福島支店 964-0801 福島県二本松市向作田46－1 （0243） 23-1331 ●56 仙台支店 984-0030 宮城県仙台市若林区荒井東2ー3－10 （022） 205-5480 ●57 郡山支店 963-0105 福島県郡山市安積町長久保3－8－1 （024） 946-4651 ●58 茨城支店 319-0103 茨城県小美玉市柴高735 （0299） 48-1151 ●59 日立支店 311-0102 茨城県那珂市向山1263－1 （029） 353-1571 ■60 いわき営業所 979-0144 福島県いわき市勿来町大高土取57－1 （0246） 65-6124 ●61 つくば支店 305-0881 茨城県つくば市みどりの2－38ー8 （029） 837-2130 ●62 鹿島営業所 314-0116 茨城県神栖市奥野谷5735－1 （0299） 96-1953 ■63 岡山営業所 712-8011 岡山県倉敷市連島町連島1884－2 （086） 466-1100 ■64 九州営業所 816-0901 福岡県大野城市乙金東3ー1ー12 （092） 504-6355 Service development

Expanding business areas

Establishment phase Growth phase Current phase

In 1950, the Group began an energy business supplying City Gas. Energy It added LP gas to its service lineup, and expanded its customer base.

City gas City gas

LP gas LP gas

Solar power Solar power

Electricity

Using experience in management and delivery systems from the Aqua energy business, began the Aqua (bottled mineral water delivery) business.

Aqua Aqua

Security Security

Total renovations Total renovations

Information and Information and communications communications Internet Internet

Mobile phone Mobile phone

In 1988, started a CATV business. Since then, both CATV the business and geographic coverage have grown immensely. In 2012, strengthened community services.

CATV CATV

Others

Bridal Bridal

Ship repair Ship repair

Nursing care Nursing care

17 TOKAI Holdings Corporation Nursing ca re bu s in e s s

enovation R bu si ne ss

s b onie usine em ss er c g in d d e

ergy busine En ss

C A T V

bu sin ess

TLC ーTotal Life Concierge ー

s s I e n in fo s r u m b at on ion ati and unic siness comm bu er w o p ic r t c e l

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A g ri business

We create and spread happiness.

2-6-8, Tokiwa-cho, Aoi-ku, Shizuoka City, Shizuoka Prefecture, Japan 420-0034 http://tokaiholdings.co.jp/

2020 0401 CORPORATE PROFILE