The Complete Audi Experience Welcome.
You are on your way to taking home a new Audi. And whether this is your first Audi, or your tenth, you have one more important decision to make. Who will you take along with you for the journey? Whoever you choose to finance with will be with you for the life of your lease or finance term. It’s not just about the numbers. You deserve to be able to take advantage of exclusive offers, manage your account easily, and most importantly, trust in your financial services company. This could be the beginning of a rewarding relationship. Welcome to the complete Audi experience. Welcome to Audi Financial Services. We finance more Audi vehicles than anybody els e. Audi is in our name, and it’ s at the core of everything we do . We are All Audi The Audi Financial Services Difference.
We believe that you deserve a financing experience as progressive and innovative as your Audi vehicle. Audi Financial Services is a reflection and only we can provide of the Audi Brand and we hold ourselves to the same high standards as Audi vehicles. We combine the legacy and prestige of Audi with world-class expertise to provide you with a premier financing experience. The Complete We invite you to explore all that Audi Financial Services has to offer. Audi Experience. Here. There. Everywhere. 30+ Our online account management tools make it easy to work with us no matter where you are, or what time it is. Or you can speak to a representative over the phone from one of our Customer Care Centers across the country. 950+ years in business
Contact us U.S. employees
(888) AFS-AUDI / (888) 237-2834 Monday – Friday, 8 a.m. to 10 p.m., ET
Audi Financial Services P.O. Box 3 Hillsboro, OR 97132-0003 3 U.S. Customer Care Centers 1,000,000+ Portland, Chicago & Auburn Hills U.S. Audi customers to date.
U.S. customer accounts since 1981. Raise your expectations.
At Audi Financial Services, we strive to provide a financing experience worthy of the Audi name. Not just best-in-class, but world-class. Our core values represent all of the ways we are driven to serve you, and all of the reasons we are not your average finance company. Financing at the speed of Audi.
Your time is precious. Every minute spent waiting is a minute lost. That’s why we strive to make the financing process as efficient and as hassle-free as possible. Applying for credit online will save you time at the dealership, so you can get behind the wheel faster. Answers, not questions.
Financing does not have to be mysterious or complicated. You deserve to know what is happening during every step of the process. From your initial credit application to your final payment, we are here to inform you, guide you, and answer your questions along the way. One million customers
and counting.
Why have more than one million Audi customers chosen us? Maybe it’s because we are the only exclusive and preferred finance company of Audi with more than 30 years of experience financing Audi vehicles. We are the only finance company with the single mission to serve Audi customers. And we are also the only lender with exclusive offers and promotions on Audi vehicles. Good luck finding another finance company that can say all of that. Designed for ease.
Financing your Audi should be as smooth as driving one. So we make it easy to manage your account anytime, anywhere. From paying your bill online or on your mobile device1, to helpful lease-end notifications, our tools are designed just for you.
1 Data rates may apply. Always pay careful attention to the road, and do not drive while distracted. Let us earn yours.
What is a relationship without trust? This final core value is the most important one. It means that we are just as committed to you on the day you make your final payment as we were on day one. When you choose Audi Financial Services, we make a promise to you, a promise that represents our enduring commitment to serve Audi drivers and earn your trust in everything we do. Loyalty has its rewards.
At Audi Financial Services, our strongest focus and primary ambition is to build the most loyal customer base within the U.S. automotive financial services industry. We are not happy to be among the best—we want to be the best.
We know that to retain your business, we have to consistently deliver an excellent customer experience at every opportunity and every interaction. That’s why throughout your ownership experience we strive to exceed your expectations. To show our appreciation for you, we have designed an exclusive loyalty offer. To learn more, visit AudiUSA.com or speak with your local Audi Dealer. Two great options
for one exceptional vehicle.
At Audi Financial Services, we believe in customizing and tailoring financial solutions to meet your needs. Whether you choose to lease or finance, we provide you with options and a wide range of choices to get you behind the wheel with terms that fit your lifestyle.
Lease Take home a vehicle for a set amount of time and number of miles. Then, at the end of your term, return it to your dealer and get into a brand new Audi.
• May provide lower monthly payments than financing, over a similar term, while driving the latest models
• Most lease terms provide full warranty protection throughout the lease
• Ability to return and get into a new Audi, or buy your vehicle at lease-end
• Flexible lease terms and a range of mileage options available
Finance Purchase a vehicle, pay for it over time, and make it yours.
• Ability to own for life and build equity
• No end-of-lease obligations, such as wear and tear
• No mileage or customization restrictions
• Competitive rates and flexible terms from Audi Financial Services Let your heart race. Keep your mind at ease.
The road ahead is not always smooth, so we offer a wide range of vehicle protection plans that protect your Audi and offer you peace of mind.
Ask your dealer for details about the following Audi Pure Protection products 1:
Vehicle Service Contracts Guaranteed Asset Protection (GAP)
It’s about being prepared, protected, and making things a little In the unfortunate event that your vehicle is stolen or totaled before easier. Our vehicle service contracts are designed to supplement the you have paid off your retail or lease account, GAP provides you manufacturer’s warranty and provide several optional coverage plans with optional protection that may help lessen or even eliminate the that best meet your needs. difference between the amount you owe on your vehicle and the amount you would receive from your insurance company. Certified Pre-owned Vehicle Service Contract
Additional protection should not be limited to new cars. Our Certified Road Hazard Tire and Wheel Protection Pre-owned Service Contract is an optional service plan designed to Rely on Road Hazard Tire and Wheel Protection to help cover provide supplemental protection to the manufacturer’s warranty. qualifying wheel and tire repairs.
Term Care Select Ding Shield Service Plan
Term Care Select is a protection plan specifically designed for lease Dings and minor dents can diminish the overall appearance of your and short-term new vehicle customers. This plan provides minor vehicle. Have repairs made by trained technicians at the dealership maintenance and mechanical breakdown protection that may not be using the latest technology with the Ding Shield Service Plan. covered by the manufacturer’s warranty. Audi Prestige Insurance 2
Lease Excess Wear Protection When you insure your Audi through Liberty Mutual Insurance, you Waive qualifying excess wear charges that you may incur at the end could receive a discount 3 on quality coverage tailored to your Audi. of your lease with Lease Excess Wear Protection.
1 This description is for information purposes only and should not solely be relied upon when purchasing coverage. See your dealer and actual agreement for details of coverage, terms, and conditions. The product is optional, cancellable and is not required to obtain financing. 2 Audi Prestige Insurance from Liberty Mutual is made available to Audi customers through Hamlin Services, LLC, a wholly-owned subsidiary of VW Credit, Inc. (dba Audi Financial Services) 2200 Ferdinand Porsche Drive, Herndon, VA 20171. Coverage provided and underwritten by Liberty Mutual Insurance Company and its affiliates, 175 Berkeley Street, Boston, MA 02116.© 2015 Liberty Mutual Insurance. All Rights Reserved. 3 Discounts and savings are available where state laws and regulations allow, and may vary by state. Certain discounts apply to specific coverages only. To the extent permitted by law, applicants are individually underwritten; not all applicants may qualify. Savings not available to Massachusetts residents. Ride with us.
Now it’s your turn to take the wheel. We hope you will invite us along for the ride.
Ask your dealer about Audi Financial Services programs and discover what it means to be part of the complete Audi experience.
Special programs include: • College Graduate Offer
• Foreign Business Professional
• First Time Buyer
• European Delivery AudiFS.com AFS15CBRO
A word about this brochure. VW Credit, Inc. (dba Audi Financial Services) is a servicer for VW Credit Leasing, Ltd. and VCI Loan Services, LLC. Audi Financial Services believes the information in this brochure to be correct at the time of printing. “Audi,” “Audi Financial Services,” and the four rings logo are registered trademarks of Audi AG. © 2015 VW Credit, Inc. All rights reserved.