marin transit New to Fast. Clipper? Easy. Clipper automatically figures out the cost of your ride, Secure. Clipper including all discounts and Clipper is the all-in-one Marin and Sonoma Counties transfers. Just tag and go! Reusable. transit card accepted on most Bay Area transit systems. You can add any combination of cash Golden Gate Transit and Ferry value—accepted on all participating Use Clipper on these Bay Area transit systems—or passes, transit services: Marin Transit where available. AC Transit Petaluma Transit ADD BART LOCATION G E T VALUE Caltrain CARD TO Contact Us Santa Rosa CityBus CARD City Coach clippercard.com 4 4 County Connection Need help or have a question? SMART Get in touch with us. FAST Participating retailers 4 4 Golden Gate Transit and Ferry Phone: 877.878.8883 Sonoma County Transit Participating transit Marin Transit agency ticket offices 4 4 Fax: 925.686.8221 Muni TTY/TDD: 711 or 800.735.2929 Muni and Golden Gate Petaluma Transit Ferry ticket machines and 4 4 (and type “Clipper”) SMART fare machines SamTrans Web: clippercard.com San Francisco Bay Ferry BART and VTA ticket Email: [email protected] machines** — 4 Santa Rosa CityBus SMART Mail: P.O. Box 318 Clipper Customer Concord, CA 94522-0318 Service Centers 4 4 SolTrans Sonoma County Transit Follow: Clipper Customer Service 877.878.8883 4 4 Tri Delta Transit Union City Transit Your workplace transit Bay Area Clipper benefit program 4 4 VINE VTA *Adult Clipper cards cost $3. WestCAT **Cash value available at all ticket machines. Wheels Pass availability varies. Why Clipper? Visit clippercard.com for a full list of retail, Clipper offers benefits like balance customer service center, ticket machine and protection for lost cards, automatic Add Value machine locations. reloading of your pass or cash value, PUB: 06/17 clippercard.com and easy transfers between systems. PD: 06/17 Ways to Pay with Clipper Using Your Golden Gate Transit and Ferry Santa Rosa CityBus Clipper Card • Cash value only • 31-Day Pass Clipper customers receive a 20 percent • Cash value Tag Your Card discount off adult cash fares for intercounty travel and a 10 percent discount when Tag your card every time you board. SMART traveling within Marin County. Your tag is your proof of payment. • 31-Day Pass 1. Locate the Clipper card reader on the Marin Transit • Cash value bus, at the ferry terminal or at the station. marin transit • Cash value only Sonoma County Transit 2. Hold your card flat against the Clipper Clipper customers receive a 10 percent logo on the reader. discount off adult cash fares. • 31-Day Pass 3. Wait for the beep and green light. Then • Cash value continue to board. Petaluma Transit • 31-Day Pass Tag Off Check Your Balance • Cash value Golden Gate Transit, Marin Transit, Card readers will display your cash value SMART and Sonoma County Transit also balance or pass expiration date when you tag. require that you tag off when exiting the You can also check your balance online or • A 31-Day Pass gives you unlimited rides on the designated transit service for 31 consecutive days. bus or getting off the train. Tagging off through Clipper Customer Service. All 31-Day passes are available for adults, youth, seniors and passengers with disabilities. ensures Clipper charges the correct fare • Some transit agencies require you to maintain a minimum balance to use Clipper on their services. for your trip and applies any appropriate Transfers If you don’t have the required pass or minimum cash balance, the card reader will beep three discounted transfers. Tag off when you exit Clipper automatically calculates transfers— times and display a red light when you tag it. You’ll have to add more value to your Clipper card the bus, station or ferry terminal by you don’t need a paper transfer if you transfer before you ride or pay your fare with cash. Visit clippercard.com for minimum value requirements on your transit service. repeating the “tag your card” steps above. to another route or another transit agency If you ride a service that does not charge fares that accepts Clipper. Just tag your Clipper • SMART has a daily maximum when you pay your fares with cash value. Once you reach the daily based on distance traveled, you only need to card each time you transfer. maximum, you get unlimited free rides for the rest of that day. Visit clippercard.com and select tag on when you board that system—you do not SMART for more information. Some agencies offer transfer discounts that need to tag off. are only available on Clipper. Visit 511.org for detailed information about each agency’s Autoload Your Clipper Card fares, passes and transfer policies. Protect Your Card and Its Value Discount Cards Never run out of value! Set up Autoload at clippercard.com to automatically add • Register your card for free. Visit Youth, seniors and people with disabilities cash value or a 31-Day Pass to your Clipper clippercard.com or call 877.878.8883. can get Clipper cards for discounted rides. Learn more: card through your credit card or bank • Clipper can replace a registered card and account when your cash balance falls restore its balance for a small fee. • clippercard.com/discounts below $10 or your pass expires. • Don’t punch a hole in your card, bend it • 877.878.8883 or alter it in any way. Doing so can prevent • TTY/TDD: 711 or 800.735.2929 your card from working properly. (and type “Clipper”)

For more information about Clipper, visit clippercard.com.