Use Clipper on these transit services: New to AC Transit BART Clipper? City Coach Clipper automatically figures Clipper out the cost of your ride, including all discounts and FAST Clipper is the all-in-one Your All-in-One Transit Card transfers. Just tag and go! and Ferry transit card accepted on most Bay Area transit systems. You can add any combination of cash Muni Caltrain value—accepted on all participating Bay Area transit systems—or passes, SamTrans Muni where available. Bay Ferry Santa Rosa CityBus SamTrans ADD SMART GET VALUE SolTrans LOCATION CARD TO Contact Us VTA CARD clippercard.com 4 4 Need help or have a question? Get in touch with us. BART, Muni and Golden VINE Gate Ferry ticket machines VTA Phone: 877.878.8883 and SMART fare machines 4 4 WestCAT Fax: 925.686.8221 (cash value only at BART machines) TTY/TDD: 711 or 800.735.2929 VTA ticket machines — 4 Protect Your Card and Its Value (and type “Clipper”) Web: clippercard.com Many and • Register your card for free. Visit clippercard.com or call 877.878.8883. Whole Foods Market 4 4 Email: [email protected] stores and other • Clipper can replace a registered card participating retailers Mail: P.O. Box 318 and restore its balance for a small fee. Concord, CA 94522-0318 Participating transit 4 4 agency ticket offices • Don’t punch a hole in your card, Follow: bend it or alter it in any way. Doing Clipper Customer 4 4 so can prevent your card from Service Centers working properly. Bay Area Clipper Clipper Customer Service 4 4 877.878.8883 Discount Cards Youth, seniors and people with Your workplace transit 4 4 benefit program disabilities can get Clipper cards for discounted rides. Learn more: Adult Clipper cards cost $3. All ticket machines load cash value. Pass availability varies. • clippercard.com/discounts

Visit clippercard.com for a full list of retail, • 877.878.8883 customer service center, ticket machine and • TTY/TDD: 711 or 800.735.2929 Add Value machine locations. (and type “Clipper”) PUB: 12/17 clippercard.com PD: 12/17 Upgrades Ways to Pay with Clipper Using Your VTA and SamTrans: If you have a pass on your You can use a variety of options to pay your fare with Clipper, including cash value and card and want to upgrade to a route with monthly passes. The table below shows which options are available on each transit operator. a higher fare, be sure to have enough cash value on your card to pay the difference. If you don’t ADULTS YOUTH SENIORS RTC Tag Your Card have enough cash value to pay the upgrade, you’ll have to pay your full fare in cash. Eligible Discount Customers on Caltrain/SamTrans Tag your card every time you board. Your tag is your proof of payment. Caltrain: If you need to travel beyond the zones All Agencies Cash Value 4 4 4 4 of your Monthly Pass, purchase a paper Zone 1. Locate the Clipper card reader on the Upgrade at a Caltrain ticket machine before Caltrain Monthly Pass 4 4 4 4 bus, at the station or at the fare gates. boarding the train. The paper upgrade and your Muni Only “M” Pass 4 — — — 2. Hold your card flat against the Clipper Clipper card are your proof of payment. logo on the reader. Muni “A” Adult Fast Pass 4 — — — 3. Wait for the beep and green light. Transfers Muni Discount Monthly Pass — 4 4 4 When you ride a cable car, the conductor Clipper automatically calculates transfers—you don’t need a paper transfer if you transfer to will use a handheld card reader to either 1-, 3-, and 7-Day Passport 4 4 4 4 confirm that you have a valid pass or another route or another agency that accepts Passport, or deduct the cash value fare Clipper. Some agencies offer transfer discounts Monthly Pass 4 4 4 4 from your card. that are only available on Clipper. Visit 511.org SamTrans for detailed information about each agency’s Local/SF Pass 4 — — — fares, passes and transfer policies. Tag Off Standard Monthly Pass 4 4 4 4 Caltrain requires that you “tag off” when VTA exiting the train. Tagging off ensures Maintain a Balance Express Monthly Pass 4 — — — Clipper charges the correct fare for To use Clipper on Caltrain, you must have a your trip and applies any appropriate minimum cash value balance of $1.25, even if VTA offers a Standard Day Pass for all riders and an Express Day Pass for adults. Instead of purchasing discounted transfers. When you exit you have a Monthly Pass on your card. Visit individual day passes, you just add cash value to your Clipper card. You will be charged for the rides you take until the total fare you have paid equals the cost of a day pass. Then Clipper will stop charging you, the train, tag off by repeating the “tag clippercard.com for minimum balance and the rest of your rides that day will be free. your card” steps above. (See “Tips for requirements on other services. Caltrain Riders”.) Autoload Your Clipper Card Never run out of value! Set up Autoload at clippercard.com to automatically add cash Tips for Caltrain Riders Tip for Muni Riders value or a pass to your Clipper card through • Monthly Passes: Don’t forget to tag on and tag • Elevators: If you are taking an your credit card or bank account when off during your first ride of the month to validate elevator to the platform, your pass. You don’t need to tag on or off again be sure to tag your card on one of your cash balance falls below $10 or your for the rest of the month, unless you transfer to the Clipper card readers located on pass expires. other transit agencies. To get transfer discounts, poles adjacent to the elevators as you need to tag on and off every time you ride. proof of payment. Check Your Balance • Monthly Parking: Purchase a Monthly Parking Card readers will display your cash value Permit from any Caltrain ticket machine two For more information about Clipper— balance or pass expiration date when you tag. days after purchasing a Monthly Pass. For more including more details about using your card information, visit caltrain.com/clipper. You can also check your balance online on Caltrain, SamTrans, Muni and VTA—visit or through Clipper Customer Service. clippercard.com.