with accessible ramps to facilitate boarding on BART CONNECTION service). Information: Santa Cruz Metro at December 2014 Bicycle Information some train cars. Refer to for People with Caltrain connects with BART at the 831.425.8600 or www.scmtd.com. Disabilities brochure for details or call Caltrain at Millbrae Transit Center. Information: Each train has two bike cars. Bombardier sets 1.800.660.4287 for more information. 511 or www.bart.gov. MONTEREY carry a total of 48 bikes and gallery car sets carry Monterey-Salinas Transit Route 55 connects 80. Bicycles must be stowed in bike cars only, Electric Personal Assistive Mobility Devices, San Jose Diridon with Monterey. Information: Information using the designated bicycle storage spaces. including Segways, may be transported on INTERNATIONAL AIRPORT 1.888.678.2871. also offers bus service Bicyclists must be at least six years old. Folding Caltrain with an EPAMD permit. Call Caltrain between the San Jose Diridon Caltrain Station bikes are allowed in any car if no wider than 32 Transfer from Caltrain to BART Guide Accessible Transit Services at 650.508.6202 to at the Millbrae Transit Center. and Gilroy/Salinas/Monterey. Call Amtrak at inches. They should be brought onboard folded obtain a permit. 1.800.872.7245. and must be stored under the seat or on the Take BART north to the San Bruno station, transfer to SFO train. luggage rack. As a courtesy, please allow bicyclists Connections to and from Caltrain aren’t Service animals, such as guide dogs, may accom- Limited direct service is provided between to sit in the seats provided in the bicycle car. Bi- pany persons with disabilities on Caltrain if the guaranteed. cycle riding on the station platforms and ramps is Millbrae and SFO. Information: BART at 511 or animals are on a lead that does not interfere with www.bart.gov. not allowed. Visit www.caltrain.com/bicycles for passengers and the animal is under the constant SHUTTLES: BELMONT & BROADWAY full bike policy or pick up the Bike Access leaflet. supervision and control of the owner. The animal Caltrain operates free weekday commute-hour may not block the aisle. If an animal misbehaves, SAN JOSE shuttle service between the Belmont and Bike storage is available at many stations. Visit the passenger will be asked to remove the animal INTERNATIONAL AIRPORT Hillsdale stations and the Broadway and Millbrae www.caltrain.com/bikeparking for details. from the train. No other animals are permitted. VTA’s SJC Airport Flyer stations. Information: 1.800.660.4287 or (Route 10) takes you www.caltrain.com/shuttles. Eligible Discount: Age / Disability between the Santa Clara Caltrain Station and the Bus / Rail / Air Connections San Jose International Airport. The Airport Flyer SHUTTLES: EMPLOYER COMMUTER is free and operates seven-days-a-week from Commuter shuttles connect many Peninsula Caltrain provides an approximate 50% discount SAN FRANCISCO approximately 5:30 a.m. until 11:30 p.m. Buses and South Bay stations with employment sites. for seniors, customers with disabilities, Medicare The San Francisco Municipal operate approximately every 15-30 minutes. Shuttles are funded by the Bay Area Air Quality cardholders and youth. All regular ticket types are Transportation Agency operates Management District, Caltrain and private available for a discount. Conductor or fare inspec- buses and trains throughout ALTAMONT CORRIDOR EXPRESS employers. Information: 1.800.660.4287 or tor may ask to see a valid ID to verify eligibility. San Francisco, including routes serving the Commuters traveling www.caltrain.com/shuttles. Caltrain station at Fourth and King streets. Three from San Joaquin Valley and the to YOUTH commuter shuttles (81X, 82X, 83X), lines 10, 30, 45 can connect from ACE to Caltrain SHUTTLE: MARGUERITE One child four years old or younger may ride free and 47 and the Muni N-Judah and T-Third Street at the Santa Clara and San Jose Diridon stations. The free shuttle serves the Menlo Park, Palo Alto when accompanied by a fare-paying adult. Metro lines link rail passengers with downtown. Information: 1.800.411.RAIL or www.acerail.com. and Avenue Caltrain stations, with Customers 18 years old and younger pay the Information: www.511.org. Eligible Discount fare. service to , hospital and shopping center. Information: 650.723.9339 or SAN MATEO COUNTY AMTRAK transportation.stanford.edu. SENIOR, DISABLED, MEDICARE CARDHOLDER San Mateo County Transit Amtrak train service to Los The discount is provided to customers 65 years District operates buses through- Angeles and connects with Caltrain at Information subject to change. or older (proof of age required), passengers with out the county, connecting to the . The San Francisco disabilities who present a Regional Transit Caltrain stations. Information: 1.800.660.4287 or Caltrain Station is served by Amtrak thruway Connection Discount Card, a current Disabled www..com/schedules. connecting bus service. Information: Person Placard Identification card issued by the 1.800.872.7245 or www.amtrak.com. Department of Motor Vehicles or a valid transit SANTA CLARA COUNTY ® discount card issued by another California transit Transportation agency which is equivalent to the RTCDC, and 1250 San Carlos Ave., P.O. Box 3006 Authority operates buses and Commuters traveling on Capitol Corridor trains Medicare card holders. San Carlos, CA 94070 light rail vehicles connecting to from Sacramento and the East Bay can connect many Caltrain stations in the county. Information: to Caltrain at the Santa Clara and San Jose At more than two dozen designated stations, Para traducción llama al 1.800.660.4287 408.321.2300 or 1.800.894.9908 (650 area code Diridon stations. Information: 1.877.974.3322 or wheelchair users board the second car from the 如需翻譯,請電 1.800.660.4287 and South Santa Clara County) or www.vta.org. www.capitolcorridor.org. north, marked with the blue international disabled Cần dịch thuật, xin gọi 1.800.660.4287 symbol. The platform boarding position is marked SAN FRANCISCO TRANSBAY TEMPORARY BUS with the same symbol. Each train can accom- 1.800.660.4287 San Francisco San Jose/Gilroy TERMINAL The Highway 17 Express Bus offers service every modate a minimum of three wheelchairs. Each (TTY) 650.508.6448 AC Transit, , Muni and day from San Jose Diridon station to Scotts Valley, Link station has a Boarding Assistance Area for per- SamTrans serve the Transbay Temporary downtown Santa Cruz and Soquel (limited sons with disabilities. Most stations are equipped Terminal. 12/2014 - 20M - JSB - E LOST AND FOUND DAY PASS the Go Pass sticker affixed when asked for proof- General Information To report a lost item, complete the form at This pass is valid all day on the date of purchase of-payment. The Go Pass doesn’t cover travel on Purchasing Tickets / Parking Permits www.caltrain.com/lost or call 1.800.660.4287. and allows unlimited trips between zones other transit systems. The Go Pass is valid for a HOLIDAY SERVICE It may take 48 hours or more to retrieve an item. indicated. If just making a round trip, using calendar year and expires on Dec. 31 each year. CALTRAIN HEADQUARTERS Caltrain operates the Sunday schedule on the Clipper e-cash can save you up to $1. Information: www.caltrain.com/gopass. Customers may purchase Caltrain tickets and following holidays and observed holidays: New STOPOVERS monthly parking permits at Caltrain headquarters. Year’s Day, Memorial Day, Independence Day, Customers may get off and back on the train 8-RIDE TICKET GROUPS OF 25 OR MORE Labor Day, Thanksgiving Day and Christmas as many times as they choose with all Caltrain This ticket, available only on Clipper, is valid for 30 Groups may purchase discounted One-way tick- STATION TICKET MACHINES Day. A Saturday schedule operates the day after fare media as long as travel continues in a valid days from date of purchase within zones indicated ets or Day passes in advance and save 10 percent All regular service Caltrain stations have ticket Thanksgiving and a modified-Saturday schedule direction of travel and is within zone and time on the ticket. Clipper cards must be tagged over regular fares. Groups of 50 or more may machines that accept cash, major credit cards on Presidents Day. limitations on the ticket. customers before boarding and after disembarking. Trip, reserve space on the train for off-peak travel. and non-pin Visa and MasterCard debit cards. who stopover at a station using an 8-ride Ticket including stopovers, must be completed within Information: www.caltrain.com/grouptravel Clipper Add-value machines are located at the PASSENGER SAFETY & SECURITY or cash value should tag on at their first departure four hours of initial tag. San Jose, Palo Alto and San Francisco stations Caltrain wants all customers to be safe and station and tag off at their final destination station CLIPPER® and only accept credit cards. secure and has posted valuable information at only. Do not tag off or on at stopover stations to MONTHLY PASS Cards and value (including Caltrain Monthly www.caltrain.com/safety. Passengers must avoid additional charges. All travel must be The Monthly Pass, available only on Clipper, is passes, 8-ride tickets and cash) can be purchased PARKING be ready to board when the train arrives at the completed within four hours of initial Clipper tag valid for unlimited rides between zones indicated at Caltrain’s San Carlos headquarters, and from Parking (24-hour limit) is available at most Caltrain station. Always stand behind the yellow safety and occur in the same direction of travel. on the pass. On Saturdays, Sundays and holidays, Clipper retailers, including many stations for a nominal fee. Higher rates are line on the platform and don’t cross to the center the ticket is valid for unlimited rides between all stores, or at www.clippercard.com. Transit charged at the San Jose Diridon station during platform until the train stops completely. Don’t sit zones served by Caltrain. Monthly passes are products and Clipper-cash can be added to an SAP Center events and may be charged at other on the edge of the platform. Ticket Information based on the calendar month and go on sale the existing card through Add-value machines at the stations in conjunction with major events. Stations 21st of the month. Passes remain on sale until the San Francisco, Palo Alto and San Jose stations. south of San Jose Diridon offer free parking. Always look before crossing tracks. Caltrain is a Proof-of-Payment system. 15th of the effective month. Customers who qualify for senior or youth Customers with a valid Monthly Pass or 8-ride Passengers are required to have a valid ticket discounts can receive a senior or youth Clipper Ticket loaded on their Clipper card or with a Go If you see suspicious activity or a crime onboard before boarding. Paper tickets may be purchased ZONE UPGRADE card at the San Carlos office by filling out an Pass can purchase a monthly parking permit. Caltrain or at one of its stations, call the Transit at station ticket machines. Customers also can Upgrade tickets are valid only with another valid application and providing proof of eligibility. Daily and monthly parking permits can be Police at 1.877.723.7245. use their Clipper cards and form of Caltrain fare media. Upgrade is good Applications also may be submitted by mail. If purchased at the station ticket machines. The Go passes. The Go Pass is for the number of zones indicated on the ticket loading by phone or Internet, value will be parking fee is waived for cars displaying a BASEBALL SERVICE – AT&T Park non-transferable and must front and is good for four hours from the time of available in 3 to 5 days. Information: disabled California license plate or parking Caltrain offers regular and special train service to be on a Caltrain-approved ID. purchase. Validation time on the Zone Upgrade www.caltrain.com/clipper placard issued by the DMV. Parking information: AT&T Park for all Giants home games. Tickets aren’t sold onboard. doesn’t supersede validation time on the accom- www.caltrain.com/parking Conductors and fare inspectors panying Caltrain ticket. Zone upgrades, available HOCKEY SERVICE – SAP Center make random fare checks. from station ticket machines, aren’t available for Inter-agency Transfers REFUND POLICY The San Jose Diridon station is across the street Passengers without a valid fare are subject to a 8-ride tickets. Only Monthly passes are subject to refund and from the SAP Center, home to the San Jose citation and fine. MUNI PASS requests should be made through the Clipper Sharks. ELIGIBLE DISCOUNT TICKETS Caltrain customers connecting with San Francisco Service Bureau at www.clippercard.com or call Fare information is available in the Caltrain pocket These tickets (Monthly, 8-ride, Day Pass, One Muni may purchase a Caltrain-Plus-Muni Pass 1.877.878.8883. No refunds or replacements will LEVI’S® STADIUM timetable and at www.caltrain.com/fares. Way & Zone Upgrade) are available to persons on Clipper. be given for lost or stolen tickets. To get to the stadium, Caltrain customers transfer 18 years old & younger and 65 years & older, to VTA light rail at the Mountain View station. ONE-WAY TICKET persons with disabilities and Medicare cardhold- FREE / REDUCED TRANSIT CONNECTION Caltrain provides extra service for major events, Tickets are valid for four hours from time of ers (proof of eligibility required). Caltrain Monthly Pass holders – two zones or including 49ers games, held at the stadium. purchase and only for travel away from the point more – receive a local fare credit on SamTrans Schedule information is available in the Information: www.caltrain.com/levisstadium of origin. Clipper cards must be tagged before GO PASS buses and on VTA buses and light rail. Customers Caltrain pocket timetable and at boarding and after disembarking. One-way trips Employer, school or residential development transferring to with a Caltrain www.caltrain.com/schedules. FUN DESTINATIONS cost less when using Clipper compared to the sponsored annual pass that offers unlimited rides Monthly Pass (two zones or more) receive a local Caltrain is the perfect ride for your fun-time paper ticket. Trip, including any stopovers, must be on Caltrain through all zones, seven days a week credit if boarding within two hours of tagging on Station locations available online at adventures. Attractions and events served by completed within the four-hour validation period. for one low annual cost. Participants traveling on Caltrain. www.caltrain.com/stations Caltrain are listed in the Track the Fun guide, Caltrain simply present the eligible badge with which is available on the train and online. Check out Track the Savings online for discount offers. San 22nd St So. S.F. Millbrae Burlingame Hayward Park Belmont Redwood City Menlo Park California Ave Mountain View Lawrence College Park Tamien Blossom Hill San Martin www.caltrain.com/fun Francisco Bayshore San Bruno Broadway San Mateo Hillsdale San Carlos Atherton Palo Alto San Antonio Sunnyvale Santa Clara San Jose Diridon Capitol Morgan Hill Gilroy

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