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Customer testimonial

National

‘SWIFT partnered with NAB and demonstrated the art of what is possible when skilled professionals work collaboratively in an agile manner. Eleven months after partnering with SWIFT and forming this team, NAB’s new SWIFT solution is in production with all migrations completed.’ Paul Richards, Programme Director, Customer Payments & Processing, of Australia

The National Australia Bank Program Outcome 2000 routing rules developed over 15+ years within legacy and other third party (NAB) are a The primary outcome of the project is solutions. SWIFT’s imperative was to organisation headquartered convergence of NAB’s global SWIFT design a solution meeting NAB’s technical in Australia, with operations to Australia using a simpler, criteria and to interpret, simplify and franchises across the globe highly resilient SWIFT gateway solution migrate each rule into the new solution. hosted and supported from Australia. One including the US, UK, , Any solution would require comprehensive of the program outputs to successfully New Zealand and Australia. The integration between NAB’s transaction realize the objective is to retire ageing, organisation has over 12 million systems and SWIFT. customers and employs more legacy systems in favor of widely used package software solution implemented than 50,000 people in 1,750 in a standard way. Security, resilience and A SWIFT solution branches worldwide. regional expertise were compulsory for NAB’s requirements were delivered using A new global SWIFT solution any supplier to be considered. the Alliance Access interface to connect was deployed at NAB in May to SWIFT with the (then) newly launched 2013 now servicing NAB’s A challenging brief Alliance Access Integration Platform to handle integration and message routing. Australia, Asia, London and New NAB’s imperative was to replace their SWIFT’s designers developed an ‘adapter’ York businesses for domestic and existing SWIFT solution within 12 months as part of the Integration platform to international payments, trade to avoid the burden of a substantial enable transformations and complex upgrade to many components of the and supply chain finance and routing based on the formats required legacy system. The scale of the project custodial services. by downstream systems. Resilience has was revealed after a series of meetings been delivered with an automated failover between SWIFT Technical Designers with DR connectivity using the Database and NAB’s architects. NAB is the largest Recovery facility in Alliance Access. SWIFT processor in Australia with a complex architecture comprising circa

SWIFT © 2013 SWIFT Asia Pacific Delivery About SWIFT To deliver NAB’s requirements a team of SWIFT is a member-owned cooperative SWIFT experts worked in collaboration that provides the communications with NAB in Melbourne. Working platform, products and services to directly with NAB’s architects, SWIFT connect more than 10,000 banking consultants were involved in design, organisations, securities institutions and software implementation, testing and go- corporate customers in 212 countries live support. Drawing on the experience and territories. SWIFT enables its users that SWIFT has across the region and to exchange automated, standardised around the world, SWIFT partnered financial information securely and with NAB to deliver a resilient, industry reliably, thereby lowering costs, standard solution helping NAB to realise reducing and eliminating the primary objective of the program. operational inefficiencies. SWIFT also SWIFT consultants also provided in-house brings the financial community together training to operational staff in Australia, to work collaboratively to shape market Asia, London and New York who needed practice, define standards and debate to work with the new platform. issues of mutual interest.

A proven formula For more information, please contact your SWIFT account manager or visit SWIFT has been creating solutions to www.swift.com address the opportunities & challenges of the global financial community, for over 40 years. This knowledge & expertise SWIFT Services : Expert support - Your vir- tual team. is there to support your organisation in many ways. We can help ease the implementation of changes to your and make the most of your operations. We can enable you to train and develop your staff to the level you need. SWIFT experts are always there. We keep you going, resolve your issues and propose improvements where seen. We are a flexible extension to the expertise in your team. We are your back plan, your peace of mind. 57007 - OCT 2013