Download Celebrating Achievement Awards 2019 Programme

Devon Partnership NHS Trust

Programme Celebrating achievements of our staff, people who use our services, their supporters and partner organisations

1pm to 4.30pm Exeter Suite, Sandy Park Conference Centre Sandy Park Way, Exeter EX2 7NN

Contents

Welcome...... 5

Running order...... 6

Awards and finalists...... 7

Improvement Award...... 7

Inclusion Award...... 10

Innovation Award...... 13

Inspiration Award...... 16

Integration Award...... 19

Together Award...... 22

Going the Extra Mile Award...... 24

Leadership Award...... 30

Lifetime Achievement Award...... 33

Board Award...... 48

Acknowledgements...... 53 4 5

Welcome Welcome to our 17th Celebrating Achievement Awards ceremony.

We held our first awards ceremony in 2003 in the Ballroom at Wonford House in Exeter and every year since then the event has gone from strength to strength, with 2019 being the year we have had the most nominations to date, with more than 200 received in total. We’re delighted to host the ceremony at Sandy Park Conference Centre so we can bring everyone together who has been shortlisted to receive an award. We also want to recognise all the other nominations and whilst they were unsuccessful in being shortlisted their contribution is very much valued and appreciated. We hope that you enjoy the ceremony which is an opportunity for you to meet your colleagues, people who use services, carers and other partners we work closely with. It is an opportunity to reflect and celebrate the great work that is being done across our organisation and beyond. You will hear how our finalists inspire and motivate others and go the extra mile in supporting people who need mental health and learning disability services. Today our Master of Ceremonies is our Chief Executive, Melanie Walker MBE with our Chair, Julie Dent, CBE and our Executive Directors presenting awards in the ten categories. We hope you enjoy the afternoon and please be very proud of what you have all achieved. Thank you for everything you do.

Chief Executive, Melanie Walker. MBE Chair, Julie Dent, CBE 6

Running order

Welcome and Introduction Melanie Walker MBE, Chief Executive, Devon Partnership NHS Trust Master of Ceremonies Melanie Walker MBE Opening entertainment The BlueBelles A Cappella group, University of Exeter - www.facebook.com/bluebellesacappella/

Awards Improvement Award David Somerfield, Medical Director Inclusion Award Julie Dent CBE, Chair Lifetime Achievement Award Julie Dent CBE, Chair Festive interlude The BlueBelles Innovation Award Emma Tucker, Deputy Chief Operating Officer Inspiration Award Dr Peter Aitken, Director of Research and Development Integration Award Phill Mantay, Director of Finance and Strategy Lifetime Achievement Award Julie Dent CBE, Chair Afternoon tea Together Award Ian Henwood, Programme Support Going the Extra Mile Award Chris Burford, Director of Nursing and Professions Leadership Award Melanie Walker MBE, Chief Executive Lifetime Achievement Award Julie Dent CBE, Chair Board Award Julie Dent CBE, Chair 7

Awards and finalists Improvement Award Award for excellence in making high quality sustainable improvements This award recognises sustained high quality improvements, aligned to our aims, which have had an impact over a period of time.

Sponsored by Medical Director, David Somerfield

Our finalists… • Medicines Optimisation Team • Marie Buckley and Issy Dace - Totnes Community Mental Health Team • Shaun Popel - Bristol Dementia Wellbeing Service

Medicines Optimisation Team The Medicines Optimisation Team has worked hard over the last year to improve, enhance and align pharmacy and medicines optimisation practice standards across the organisation’s inpatient and community teams. The team has developed and introduced a range of core and advanced practice roles to enhance local pharmacy and clinical team skill mix to ensure that we get the medicines right. This has been especially important over the last year as workforce challenges across medical, nursing and pharmacy roles in particular have led to increased concerns around the safe use of medicines. By introducing these new roles and skills mix clinical workload can be triaged which in turn ensures availability of specialist clinical pharmacist input across a wider range of teams and services, ensuring people in most need of specialist pharmacist intervention are more likely to receive it. 8

This improvement has recently been recognised by Health Education England to inform and shape wider advanced practice and professional development of pharmacy technician roles nationally. Devon Partnership NHS Trust is amongst the first mental health and learning disability trusts to formally invest in and develop advanced level career pathways for pharmacy technicians.

Marie Buckley and Issy Dace - Totnes Community Mental Health Team Marie and Issy set up a rolling programme of a six-week anxiety management group, alternating with an eight-week group, on managing difficult emotions. These groups have been running now for nearly two years and have proved to be a positive approach at varying stages of a person’s contact with our service; as an intervention following initial assessment or contact, in preparation for formal psychological intervention and as consolidation prior to discharge from secondary mental health services. The anxiety management group is a high quality and sustainable improvement in service provision which has been developed and sustained within the context of working within a busy community mental health team. This group work is an appreciated and effective intervention which positively impacts upon both people’s experience of our service and their ability to ‘move on’ from needing our service.

Marie Buckley and Issy Dace Medicines Optimisation Team 9

Shaun Popel - Bristol Dementia Wellbeing Service Shaun is the dedicated lead for research in the Bristol Dementia Wellbeing service with the aim of helping the service to become ‘research active’, making the necessary connections to engage with research opportunities and to promote the value of research to staff, people who use the service and their families and carers. Supported by Research and Development colleagues in Devon, it is credit to Shaun’s dedication and commitment that the Bristol Dementia Wellbeing Service is now a research active site. Shaun is the bridge between the service and the R&D team, local Clinical Research Network colleagues, academic teams and acute trusts. Over the last year, Shaun has been critical to the service’s engagement with studies such as Alzheimer’s disease Genetics, Lewy Body genetics (both with Cardiff University) and GREAT-iP (Goal- Oriented Rehabilitation) and PriDem (Dementia in Primary Care). Shaun meets with all new starters in the service to explain his role, the benefits of research and to inspire others to consider this in their day-to-day practice. He is also committed to inclusive research – both in ensuring studies include a broader range of engagement as possible, but also in highlighting research studies which are specifically looking at communities, such as BAME communities, who have historically been excluded from research. Over the last year, he has supported UWE’s BME study into people’s experience of the Bristol Dementia Wellbeing Service, and engaged with the EMBRACE (UCL study) Exploring and Managing Dementia in Black African and Caribbean elders and their family and carers. 10

Inclusion Award Award for promoting equality, valuing diversity and championing recovery and wellbeing This award is open to people who actively promote and champion recovery, inclusion and wellbeing for those people who use our services or our staff.

Sponsored by Chair, Julie Dent OBE

Our finalists… • Beth Fisher - TALKWORKS, Exeter • Rob Patmore and Lewis Powell - OPMH inpatient services • Ellie Crowther - Coombehaven Ward

Beth Fisher - TALKWORKS, Exeter Beth has led a piece of work across TALKWORKS to improve access for people within the LGBTQ community. She has led, and continues to lead this quality improvement with commitment and inclusion. Beth has used QI methodology to get a baseline of access and quality experienced by LGBTQ people who have accessed the service. Together with others from TALKWORKS, Beth conducted a survey at most of the local PRIDE events to see what people who identify in this group feel are barriers and what they would like from the TALKWORKS service. Beth has built on the results from the survey to conduct an LGBTQ service user forum. The outcome from the survey and the forum are now generating a quality improvement plan. Beth Fisher 11

Rob Patmore and Lewis Powell - OPMH Inpatient services Rob Patmore and Lewis Powell have shown great commitment to driving forward equality, diversity and inclusion (EDI) within the OPMH Directorate. Both Rob and Lewis are relatively new to their current roles and in a short time have shown significant dedication and understanding of the need to enhance EDI awareness and support offered to colleagues and people using services. Rob has pushed the directorate’s commitment to EDI by encouraging staff to take on Equality Champion roles, as well as supporting Trustwide policy development work. As part of the management team, Rob has led the implementation of a senior management EDI pledge for the directorate. He has also brought directorate staff together through the use of Schwartz Rounds which has been an important way for his teams to reflect together and connect through sharing experiences and stories. Lewis continues to be an active champion and member of staff networks, along with taking on a Directorate Equality Lead role. Lewis has been enthusiastic and inspiring in all he has contributed during his time as an Equality Champion. He has been supportive in providing information, feeding back on several key piece of EDI focused work and suggested further improvements and ideas, proactively implementing EDI policy, procedure and practice and testing new innovations locally. Rob and Lewis continue to dedicate time to the Trust’s Equality, Diversity and Inclusion Steering Group and together they connect the Trust wide work into their local directorate, through the production and circulation of a newsletter.

Lewis Powell Rob Patmore 12

Ellie Crowther - Coombehaven Ward Ellie was nominated in the Inclusion category for giving someone with lived experience the opportunity of returning to work as a nurse on Coombehaven Ward. This person explained in their nomination the reasons why Ellie deserves to be recognised: “Over the past few years I have been very unwell and no-one would employ me. My previous employer made it difficult for me to continue working there. I saw Ellie was looking for staff and I made contact. I advised her of my condition and her immediate response was that it didn’t matter to her, she knew I was an experienced nurse, albeit a user of services myself. Ellie ensured that once I started I had support from her and the rest of the team. They all made me feel welcome and Ellie allowed me to work flexibly. Ellie regularly checks that I’m OK and I would like to thank her for believing in me and giving me the opportunity to return to work which I really enjoy. 13

Innovation Award Award for change and innovation This award is for an outstanding person or group who have actively pursued and implemented innovative solutions that have led to improving the quality of services and the experience of people using or working in those services. Sponsored by Chief Operating Officer, Sue Smith and awarded by Deputy Chief Operating Officer, Emma Tucker

Our finalists… • Tom Chapman - Lions Barber Collective • Dr Raman Kaur - Older adult psychology speciality, PPT • Vicky Stratton - Exeter University Community Mental Health Team

Tom Chapman - Lions Barber Collective In September 2015 Tom Chapman founded The Lions Barber Collective, a charitable organisation which campaigns internationally to raise awareness of mental wellbeing and suicide prevention. Tom believes that the barbershop is a great, safe place for men to talk and to be signposted to existing organisations and charities. In March 2019 The Lions Barber Collective were consulted by DPT on how to connect with barbers and hairdressers in Devon, particularly in Torbay. The work produced a strategy for community engagement and the co-production of BarberTalk and BarberTalk Lite. The Lions Barber Collective ‘pop up’ model has proved invaluable on university and sports campuses and connections have been made with Exeter University, South Devon College, Exeter City Football Club and Torquay United. A very successful training event sponsored by Torbay Public Health and DPT held in Paignton at the Lucky 7 club saw over forty Devon Barbers trained in BarberTalk. BarberTalk is the Lions Barber Collective training delivered to hair professionals across the globe to recognise when someone may be feeling vulnerable and enable them to Ask, Listen and Help those in their barber chairs. There are now Lions Barber Ambassadors around the world and in each of the UK regions promoting mental wellbeing and suicide prevention. 14

Dr Raman Kaur - Older Adult Psychology speciality, PPT Raman is a relatively newly qualified clinical psychologist and joined DPT 12 months ago. She has independently set up a Research Forum for psychologists and therapists across the Trust to meet and discuss research and development ideas. Raman’s vision for this group is to make research and related activities accessible, inclusive and meaningful. Her objective is to develop a steering group which functions to actively encourage and participate with meaningful research and related activities right through to fruition. Through regular and friendly meetings the research forum seeks to encourage new research and audit projects, promote the work of the group and inspire both clinical and non-clinical staff to get involved with research and related activities. The group has developed a ‘how to’ guide to help staff with new research ideas to access the right support and paperwork to enable projects to be launched. The first group attracted more than 20 Psychology and Psychological Therapies (PPT) staff including a staff from different disciplines which demonstrated the need and interest in a forum of this kind. Raman has written a document stating the vision, aims and objectives of the Research forum which has helped to give it clarity and promote research as part of our professions’ core skills.

Vicky Stratton - Exeter University Community Mental Health Team Following the tragic death of a second year student, Devon County Council, DPT and Exeter university have worked together to build a new bespoke specialist service for students which spans secondary care, primary care and student wellbeing services at Exeter university. Vicky, the Team Manager for the Culm CMHT which covers the GP practice at the university, recognised that a change inmind-set would be required by all the key stakeholders in order to create a service responsive to students with mental health issues at a key time in their lives. She lobbied hard to pull together the GPs, the university wellbeing service and the commissioners to break through the current thinking about mental health care and its delivery in the university so that a new, unique, focused and collaborative model of care could be built resulting in investment for three years in this new service. Vicky ensured the team was created upon the principles that a student could move from a lower level of support through to high levels of skilled interventions without the need for further assessment or any waiting, and all this would take place on campus alongside the support they already had. 15

Vicky said “we want the students to be able to move seamlessly through all the levels of mental intervention as rapidly as they need without them seeing a disjointed service provision”. Vicky understood that students with significant mental health needs were either not turning up for appointments or seeking support at a vulnerable time by attending A&E for a liaison psychiatry assessment. In the first 12 months the service has continued to break ground with its truly collaborative approach to mental health care, where it has seen a 65% reduction in students attending the emergency department for a liaison assessment. Non-attendees for mental health assessments has reduced to almost zero, drop out from group intervention is zero and students have commented that the service has “saved their education” and in turn “saved their futures”. This collaborative and innovative approach to student mental health has been recognised by the Royal Collage of Nursing and the team were finalists in this year’s RCNi national awards for innovation and excellence. The Exeter University Community Mental Health Team (UCMHT) could only have been created thanks to Vicky’s perseverance and dedication.

Tom Chapman Dr Raman Kaur Vicky Stratton Lions Barber Collective 16

Inspiration Award Award for inspiring others This award is for people who have inspired others to make Devon Partnership Trust a great place to work or deliver improvements to services for the benefit of those who use them.

Sponsored by Director of Research and Development, Dr Peter Aitken

Our finalists… • Mark - Langdon Hospital • Lynn Aggett - Workways • Daisy Osborne - Belvedere Ward, Franklyn hospital

Mark - Langdon Hospital Mark led a recycling initiative at Langdon, with support from the Engagement and Involvement Team. His unwavering dedication to the principles of recycling in Langdon have been inspirational. He has obtained a grant for recycling bins to be placed in all areas of the site and attends core governance meetings at Langdon as well as staff inductions, to present about the importance of recycling. As a result of Mark’s commitment, attention to detail and awareness raising, other forms of recycling are now underway such as recycling crisp packets. Pilot projects such as ‘hot composting’ on Connelly are also a direct result, and Mark attends the Trust Sustainability meetings with the aim of sharing initiatives with the wider organisation. Recycling at Langdon is now more visible and consistent, and Mark is unerringly interested and approachable. All this has been done alongside all other aspects of the work he is doing to improve himself in terms of education, psychologically and practically. 17

Lynn Aggett - Workways Lynn has worked at Workways supporting people into employment since 2005 and in the last few years has led the team to become an Individual Placement and Support (IPS) Centre of Excellence. Lynn successfully and almost single-handedly put together a bid to NHS England to receive funding to expand the service across Devon, something we have been aspiring to do for a number of years. Lynn Aggett She led the recruitment of eight new members of staff and worked with the new and existing staff members to implement delivery of the service expansion, whilst holding down the fort with the day to day running of the Workways service. It is well evidenced that the right employment is beneficial to our mental health. By having the Workways service available across Devon it is likely that people won’t need other services in the Trust in the longer term and this may also help to reduce the impact on external services such as the Jobcentre. Workways is surpassing the targets set by NHS England and in the past 18 months has supported more than 60 people to gain paid employment.

Daisy Osborne - Belvedere Ward, Franklyn hospital Daisy is an inspirational supervisor and mentor on Belvedere ward, supporting colleagues in their Band 4 training and preceptorships over the last two years. She has helped colleagues when they have felt overwhelmed by work and study commitments, coming in on her days off to meet with practice tutors and checking portfolios and essays. Working on a dementia assessment ward can be extremely stressful but her colleagues strongly believe that Daisy’s unwavering positive attitude is an asset to those that work on the ward and to the people in her care. 18 19

Integration Award Award for partnership working This award celebrates partnership working and its role in developing Devon Partnership NHS Trust as a centre of excellence and expertise in mental health and learning disability.

Sponsored by Director of Finance and Strategy, Phill Mantay

Our finalists… • Rod Butler - Estates, Secure Services • Reduction in attendance to the Emergency Department - North Devon MDT Team • Ann Forbes, Jason Fee and the New Care Models Team

Rod Butler - Estates, Secure Services Rod consistently supports secure services when tasked with an array of interesting and often urgent requests. He always seeks to support and assist with a can do attitude and a positive outlook which is appreciated by those he works with. This dedication and hard working stance came to the fore when Rod was asked to support Joel Cutter in overseeing the replanting Rod Butler of the Duchess of Cambridge’s Chelsea Flower Show garden at the Dewnans Centre. It is really apparent that Rod cares about the welfare of patients and staff and takes pride in doing all he and his team can do to prioritise safety and wellbeing when asked over other competing demands. An example of this came in the winter of 2019 when a patient greenhouse was severely damaged in storms. He and his carpenters repaired it over a number of weekends, ensuring patients could continue using it and a valuable resource was not lost to the service. Rod responds immediately to requests and does whatever it takes to make the environment as safe as can be for patients and staff, this includes fielding many inappropriate requests with patients with kindness, understanding the pressures of frontline staff and seeking to assist them to the best of his ability. 20

Reduction in attendance to the Emergency Department - North Devon MDT Team A Multi-Disciplinary Team (MDT) was set up in North Devon to look at reducing the most frequent attenders to the Emergency Department. The MDT included representation from the Liaison Psychiatry Team North Devon, Police, South West Ambulance Service, Together Drug and Alcohol Service, the Emergency Department and Security Team - North Devon District Hospital and GPs. The project started in 2017 taking a cohort of 12 attenders initially and involved everyone in their care to develop a supportive plan, that once agreed with the attender would be made available in the Emergency Department, for use during any future attendance. The plans immediately offer options that the care giver can work from knowing they have been pre-agreed, which can be helpful in what can be acute/crisis situations. The team has been able to show a significant reduction in attendance in the first and second cohort of 24 (2018/19) and has demonstrated improved outcomes for individuals as they are managing better and not needing to attend. Financially, the intervention has saved the Trust £304,000 in the last two financial years which is down to the hard work and commitment from everyone involved, including the frequent attenders. Those involved include: • Liaison Psychiatry – Cath Courtney, Laura Southall, Julie Ball, Dr Adam Hickson • Police – Andy White, John McGovern and Katie Simpson • SWAST – Jonathan Hammond-Williams • Together Drug and Alcohol – Julie Ball • Emergency Department – Dr Lou Mitchell, Alan Heard, Hayley Butterworth • Local Security, North Devon District Hospital – Mike Cousins 21

Ann Forbes, Jason Fee and the New Care Models Team The New Care Models Team lead a partnership of eight organisations across the south west to transform the commissioning and delivery of secure services. Their collaborative working with multiple stakeholders, including patients and families is breaking new ground with innovative approaches to commissioning and delivery of services. Their work has been recognised as a pioneering project nationally. This project went live on 1 April 2017 and is continuing to make a difference to people’s lives with significantly fewer people now being treated outside the south west region, with more than 100 people having already been repatriated back to the south west. 81% of people are now having their needs met in-region – this figure was 50% when the project started just two years ago. Further transformational change has seen an additional 78 in-region commissioned beds funded through repatriation and 62% of women now being treated in-region. As part of the Long Term Plan NHS England now intends for the work of the New Care Models to become permanent and the team has been successful in bids for further arrangements for adult services, CAMHS Tier 4 and adult eating disorder services.

Ann Forbes, Jason Fee and members of the New Care Models Team 22

The Award

Award for involving people using our services in everything we do This award is for people who actively champion meaningful involvement of people using our services, including carers and families.

Sponsored by Together, Programme Support, Ian Henwood

Our finalists… • Lived Experience Mums - Jasmine Lodge • Lucy Turnbull - Haytor Ward • Ray Raine and Karen Sargent, Carers - Bristol Dementia Wellbeing Service

Lived Experience Mums - Jasmine Lodge During the time plans were being developed for the Mother And Baby Unit (MBU) a group of mums with lived experience consistently participated in the decision making process for the fabrics, colours and furniture for the MBU. Their reflections on their own perinatal mental health experiences, bringing this to discussions - sometimes in large more formal type meetings - was very challenging. They gave of their own experience for the better of other mums who would come to the MBU. This in turn generated new friendships and connections across three counties, Cornwall, Devon and Somerset. We will always be grateful for their time and involvement to make the project so successful.

Lived Experience mums. L to R: Joanna Friend, Naomi Gilbert, Amelia Foster, Sophie Thompson, Nadine and Naomi and Rebekah Fisher. 23

Lucy Turnbull - Haytor ward Lucy started as a Peer Support Worker (PSW) on Haytor in a new role as the first PSW for the ward. Lucy has fitted in with the team and provided the vital link required with patients. She has been the voice that has challenged the team to focus everything they do on experience of the people using the services. She has given an invaluable new perspective on the ward and has received positive feedback from staff and patients alike, without exception. Ray Raine and Karen Sargent, Carers - Bristol Dementia Wellbeing service As well as being carers for family members Ray and Karen give their time, dedication and expertise to the Bristol Dementia Wellbeing Service and are an essential part of the team. Both Karen and Ray are members of the service’s Operational Management Group which is in effect the Clinical Commissioning Group’s Performance meeting. Karen and Ray ensure that discussions within this meeting are service user and carer focused constantly asking the question – how does this benefit the user and/or carer? In addition, they attend the monthly ‘Focus on Dementia’ groups where people with dementia and their carers have an opportunity to discuss things that are current, require change or suggest new ideas. They are also members of the Service User and Carer Council which represents users and carers across provider organisations and ensure that the user and carer voice is heard. Karen and Ray remind us of what a challenging and difficult job it is to be a carer and by listening to what they have to say we can strive to constantly improve what we are delivering. We would like to acknowledge the important role carers have throughout the service and for the immense contribution that both Karen and Ray have given to the Bristol Dementia Wellbeing Service.

Ray Raine Karen Sargent 24

Going the Extra Mile Award Award for extraordinary effort or achievement This award celebrates the contribution of an individual or team who has shown extraordinary commitment to our shared aims within Devon Partnership NHS Trust and has gone beyond the call of duty for others. Sponsored by Director of Nursing and Professions, Chris Burford

Individual finalists… • Carol Dunn - Exeter Memory Service • Carly Pawley - Receptionist, Wonford House • Dr John Dunn - Teignbridge OPMH • José Sedano-Ruiz - Haldon and Community Eating Disorders • Kira Cox - Whipton Hospital ASU

Team finalists… • Haydons Court Admin Team • Healthcare Assistants - Beech • Owen Ward Team - Langdon Hospital 25

Individual finalists Carol Dunn - Exeter Memory Service Carol is the Clinic Administrator of Exeter’s branch of the Devon Memory Service (DMS) and is a huge part of the team. Carol often goes above and beyond her role within DMS. If people are becoming distressed in the waiting room she will take the time to sit with them and offer reassurance. If the waiting room is busy or noisy she will offer people a quieter space to wait. This has helped to protect the dignity of the people using the service, particularly if they are agitated or confused. Person- centered care is at the forefront of everything she does. For example, if people have requested any changes to be made to the standard assessment process, Carol will put in place measures to allow clinicians to be able to do that. She champions the voice of people who use the service in governance meetings and ensures that the primary focus is always about the experience of those in our care and is extremely committed to providing them with a consistently high quality of care. She is unfailingly calm despite the frequent storms generated by a clinic that relies on coordinating doctors, psychology assistants, support workers, CT scans, clients and relatives and as a result is the backbone of the DMS. Carly Pawley - Receptionist, Wonford House There are few roles more important in any organisation than that of the Receptionist. Despite what many people might think, the role is about far more than signing-in visitors and answering the telephone. The impression that front-of-house make on those people visiting our sites - whether they are fellow staff, guests from partner organisations, people using services, carers or family members - is incredibly important.

Carol Dunn (right) Carly Pawley 26

And it can be a very lasting impression. Carly carries out what can be an extremely demanding role with warmth, humanity and good humour - regardless of the situation and who she is dealing with. From the moment the front doors open at 8.30am until the end of the day, she is full of energy and her bright, helpful attitude to work is something that we could all aspire to. Carly demonstrates our values of inclusion and equality so well. She can quite often have to deal with challenging situations involving people using our services and/or their families but always does so with courtesy and respect. She conveys a warm and welcoming first impression of DPT to anyone visiting Wonford House and is a genuine asset to the team.

Dr John Dunn - Teignbridge OPMH John has worked as a Consultant Psychiatrist in older people’s mental health for many years. He provides outstanding input and leadership to the community team, whilst working with the Devon Memory Service and as a section 12 doctor amongst other valuable services. John is always available for support and advice. He is the rock around which the team is built and provides constancy and stability. He inspires us to be the best that we can be.

José Sedano-Ruiz - Haldon and Community Eating Disorders Dr José Sedano-Ruiz has been a long-standing and dedicated member of the Eating Disorders Team for over a decade. He acts as the consultant in charge and is highly valued for both his professional and personal attributes. The eating disorder service is a highly specialist service, requiring a unique blend of psychiatric and medical knowledge and management. José demonstrates a significant depth of knowledge in both of these areas, meaning that patients receive a brilliant level of care and attention. José has helped to develop the community eating disorder service which is now helping many people in the community, as well as educating GP practices. He is also involved in the development of MARSIPAN guideline and steering groups which has involved education around the treatment of eating disorders in the general hospitals. He is greatly appreciated and respected by patients and staff alike. Patients have been glowing about his care with just some examples of their comments about him; “He always makes time for you”, “He works very hard” “He’s very passionate about his work” “Dr José is a wonderful doctor, I can think of endless positives and strengths” He is an amazing asset to the NHS and the eating disorders service and an fantastic example to us all. 27

Kira Cox - Whipton Hospital ASU Kira was nominated by her manager for going above and beyond what is expected of her in her role as a learning disability nurse. She first and foremost puts the needs of her patients above anything else and is a fantastic advocate, ensuring their voices are heard and needs are met. Kira is supportive to her colleagues, putting their needs before her own and will always help out on the ward and come in to work to cover shifts and sickness, no matter what. She is someone that never expects anything from anyone and is always grateful for everything. She wants to make sure that patients Kira Cox get the best care and recently completed catheterisation training so she can be called upon if a patient requires this. More recently Kira completed a skydive raising more than £750 for learning disability services in DPT. Kira is incredibly, passionate and everything a learning disability nurse should be.

Team finalists Haydons Court Admin Team At Haydon’s court we are so very lucky to have an exemplary admin team. Not only do they offer a really valued ‘meet and greet’ for a diverse range of patients who use the building, they always put the person using the service first in everything they do. They ensure the waiting room is managed, keeping a careful eye on all present. If anyone is showing signs of distress they will ensure the clinical team is informed so they can provide support in a timely manner. They also alert the team to any potential observed risks. The Admin Team is consistently looking at ways in which they can improve systems and the service the team offer. Their expertise has been invaluable in improving the way the team work. An example of this is the constant monitoring of local opportunities and how they will bring these to the team’s attention for the benefit of all. The nominations ends “We really value having an opportunity to work in such a cohesive way with our admin colleagues and really value all that they do for us and the people using our services”. 28

Healthcare Assistants - Beech The Beech Unit Healthcare Assistant Team has shown great adaptability and support in being able to help people who use services in their recovery. They are keen to learn and have taken on many roles above and beyond what is expected of them. They show great flexibility in thinking outside of the box, for example in getting patients involved in the running of the ward and holding weekly patient meetings when others have not been able to. They manage to get the most unwell patients into the shower or bath when everybody else has failed. They hold pamper days for the patients and help support their sense of wellbeing. Finally, they know what they need to do to make the shift run smoothly, but more importantly they know why they do it. They share the same set of core values which is treating people with dignity and respect.

Haydons Court Admin Team (top) and Healthcare Assistants, Beech (bottom) 29

Owen Ward Team - Langdon Hospital A patient on Owen Ward was diagnosed with terminal cancer this year. His family wish was to have him at home in Cornwall to pass away with all his family around him. The Owen Ward Team went above and beyond to make this happen, linking in with all the community teams to support his physical care, supporting the family with the emotional turmoil, the consultant was persistent with the Ministry Of Justice to let him go home to die. The Owen Team visited regularly to ensure his mental state was safe, along with his poor physical condition. A few days before he passed away the consultant was able to rescind his section, as his mum’s wish was that he died a free man.

Owen Ward Team 30

Leadership Award Award for outstanding leadership This award is for people that have demonstrated outstanding leadership, regardless of their role, that has made a positive impact to those around them.

Sponsored by Chief Executive, Melanie Walker MBE

Our finalists… • Lewis Powell - Rougemont • Amanda Weightman - CHC Learning Disability Team • Rony Arafin - Informatics Team • Barry Lucas - Mid Devon Adult Community Mental Health Team

Lewis Powell - Rougemont Passionate, inspirational, innovative and caring are just a few words used to describe Lewis. The enthusiasm and joy he brings to Rougemont every day is testament to his absolute passion for ensuring that all patients are well cared for and that all staff feel they are truly valued. His commitment to the continued improvement of the ward is beyond words and this was echoed in the recent ‘Outstanding’ CQC rating. A passionate and positive leader Lewis ensures that all staff are involved in the decision making on the ward. He takes the time to listen and try out ideas put forward by colleagues, before making a decision as to their effectiveness. This extends to the patients in the service who feel supported, listened to and heard. Lewis takes the time to listen to everyone and to look at ways that the ward can improve people’s recovery. Lewis has led the team in making innovative changes to enhance the quality of care on the ward for people who use the service, for their families, carers and for the staff on the ward. On a ward whose aim it is to care for older people with severe mental health needs staff morale is high and this is in large part due to Lewis’ passionate and dedicated leadership. 31

Amanda Weightman - CHC Learning Disability Team Mandy supports her teams with compassion, positive encouragement and a witty sense of humour. Mandy has brought the case load waiting list down dramatically and often picks up cases when her nurses have no capacity. Mandy is regularly engaged in safeguarding investigations and remains committed to ensuring people with learning disabilities are safe and happy. She supports her team Amanda Weightman members when they are battling through difficult safeguarding cases too and willingly shares her knowledge and skills to boost the confidence of others to promote the lives for people with a learning disability. Mandy is committed to ensuring her teams access the relevant training and acquire new skills so they can provide the best possible advice, support and care. She understands the complexities that all agencies face in today’s ever changing policies, including the legal perspectives. Whilst battling with the financial aspects of whether health or social care will be responsible for funding, Mandy never forgets the person caught up in this process. She makes sure they are safe and cared for, as well as supporting families, friends and carers. Mandy has the respect of her team. She is an extraordinary, caring nurse and now in a leadership role that ripples out further high standards of healthcare. Mandy identifies nurses of excellence, draws them in and the future of learning disability nursing is definitely in safe hands. Rony Arafin - Informatics Team Over his ten years of service, Rony has helped to grow the Informatics Team from three people to a 20-strong team of various capabilities, all making a positive difference to information services. Rony fosters a working environment where team members can go to him with questions and issues as his door is always open. He is an honest and hardworking leader who never fails to help his team maintain a work life balance in their busy roles. Rony has assured that each individual in the team has the scope to develop within their profession and trust in the team’s Rony Arafin abilities has proved to be a vital cog of the team’s success. 32

Barry Lucas - Mid Devon Adult Community Mental Health Team Throughout his NHS career Barry has consistently upheld the high standards of his profession with an emphasis on empathetic client-centred practice. During his time with DPT he has helped developed the careers of numerous staff members, always encouraging a creative, accountable and team approach to working. We are aware Barry has a wide variety of experience across many areas and is well known to the DPT family. Tiverton CMHT has faced huge challenges over the past year and throughout this time Barry’s support, experience and solid leadership has enabled the team to continue to function under very difficult circumstances. With his presence staff have been able to fulfil their duties knowing they can turn to him for support and understanding. He has fearlessly advocated for the team, making them feel valued. For staff to provide consistently high quality care and treatment working to deliver our core values, they need to have their own sense of wellbeing and this comes from Barry making the team feel valued, listened to, supported and appreciated. His team would like his achievements to be recognised and acknowledge the good work that happens in areas of the Trust that do not always attract additional funding or recognition.

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Lifetime Achievement Award Award for long-term service and dedication This award recognises the longstanding commitment and dedication of our staff in providing excellent care and services.

Sponsored by Chair, Julie Dent CBE

• Agnes Randall - Bristol Dementia Wellbeing Service • Alison Leslie - Bristol Dementia Wellbeing Service • Angie Kaynak - Exeter and East Devon Learning Disability Continuing Healthcare Team • Barry Lucas - Tiverton Community Mental Health Team • Cate Dandridge - IATT Learning Disability Services • Cheryl Hoole - Child and Adolescent Mental Health Services (CAMHS) - Torbay • Crispin Taylor - Child and Adolescent Mental Health Services (CAMHS) • Darren Eaves - Bristol Dementia Wellbeing Service • David Larcombe - Bristol Dementia Wellbeing Service • David Somerfield - Medical Director • Donna Bell - OPMH Senior Management • Donna Pinsent and Clare Welsh - Exeter Community Mental Health Team • Janet Clifford - Secure Services Admin, Langdon • Julie Donaghue - Secure Services, Langdon • Karen Dursley - Bristol Dementia Wellbeing Service • Karen Miles - Exeter Health and Wellbeing Clinic 34

• Liz James - Secure Services, Langdon • Marcia Spicer - Perinatal Community and Outreach Service • Pam Dove - Bristol Dementia Wellbeing Service • Peter Conridge - Crisis Resolution Home Treatment Team – Exeter • Petula Dodd - CAMHS • Dr Ruth Purkiss - Bristol Dementia Wellbeing Service • Dr Shan Williams - Bristol Dementia Wellbeing Service • Sally Price - Bristol Dementia Wellbeing Service • Sally Pritchard - Beech • Samantha Shanks - Bristol Dementia Wellbeing Service • Sue Hill - Bristol Dementia Wellbeing Service • Sue Hurn - Teignbridge Older People’s Mental Health Services • Sue Jones - Bristol Dementia Wellbeing Service • Susan Daniel - Holsworthy Link Service Team • Suzanne Clare - Bristol Dementia Wellbeing Service • Trina Williamson - Exeter Community Mental Health Team • Viv Arnold - The Junipers 35

Agnes Randall - Bristol Dementia Wellbeing Service Agnes has worked in the NHS for 27 years in a variety of roles and is currently a Dementia Support Manager in the Bristol Dementia Wellbeing Service, working closely with our partner organisation, Alzheimer’s Society. Agnes values team working, and manages a large team of Dementia Navigators and through this role demonstrates her passion for delivering good quality care, whilst ensuring the wellbeing of her team. Agnes Randall

Alison Leslie - Bristol Dementia Wellbeing Service Alison has worked in the NHS as a mental health nurse for 41 years, latterly becoming an integral member of the Bristol Dementia Wellbeing Service. Alison is valued by service users, carers, colleagues and partners alike. Her experience as a memory nurse has enabled her to provide high-quality clinical care as well as support to colleagues to develop their own skills within this highly specialised field. Alison is also known to lead a good sing-a-long!

Angie Kaynak - Exeter and East Devon Learning Disability Continuing Healthcare Team Angie started her career within learning disability services and has continued to work within them for more than 30 years. She always ensure that people using the services, carers and her colleagues are her priority. She will often go over and above what is expected of her, and goes throughout her day with a positive attitude despite any difficulties that may arise, which she deals with using a calm logical approach. Angie has a genuine desire to advocate for her client group and is always supportive and positive, putting others before herself. 36

Barry Lucas - Tiverton Community Mental Health Team Barry trained as an RMN more than 35 years ago and has for the last 10+ years worked in our community mental health services. He has been involved in introducing many initiatives and developments over the years and has always been incredibly professional and supportive during these times of change. Barry prides himself on putting people who use services and his team first in all decisions and has been a great role model for those aspiring leaders in his team. His team describe him as a calm, caring and supportive manager, the ultimate professional but with an engaging personality and great sense of humour. He will be sorely missed when he retires.

Cate Dandridge - IATT Learning Disability Services Cate is a dedicated nurse who has worked to improve the lives of people with learning disabilities throughout her career. She has historically worked in the Adult Learning Disability Abuse Team and The Additional Support Team. Her experience of the old institutions has driven her commitment to trauma informed care, as well as the importance of making individual connections to improve the lives of those she supported. Cate is recognised by her team as being an inspiration and an exceptional leader, supporting others to develop and utilise their skills particularly within leadership and management. Cate has chosen to retire in 2020 and will be a very sad loss to services leaving a gap that is irreplaceable.

Barry Lucas Cate Dandridge 37

Cheryl Hoole - Child and Adolescent Mental Health Services (CAMHS) - Torbay Cheryl is a nurse by background who after initially working with adults transferred to work within CAMHS over a decade ago. She is currently the Service Manager for Torbay CAMHS. Her contribution has always been valued and particularly so in the last 18 months with the transition to the new integrated service. Her team recognise her clear commitment to the needs of children and young people and her care and compassion in supporting her team to be able to achieve the best possible care for this group. They believe that a lifetime achievement award would be a fantastic recognition of her contribution and role.

Crispin Taylor - Child and Adolescent Mental Health Services (CAMHS) Crispin has been central to CAMHS for 30 years and more recently in the role of Head of Service for the last four years. He is passionate about what he believes in and has always remained resolute in his determination to do the very best he can for children, young people and their families. He has certainly made an amazing difference to so many young people’s lives. With a charismatic approach to leadership, Crispin will be missed by staff, partner agencies and commissioners alike when he retires at the end of November.

Cheryl Hoole Crispin Taylor 38

Darren Eaves - Bristol Dementia Wellbeing Service Darren has been a mental health nurse for 31 years, and is the Practice Lead for Care Home Liaison within the Bristol Dementia Wellbeing Service. Darren is passionate about person-centred care, staff development and culture change in formal care settings. His wealth of knowledge is valued by his team who gain clinical support and supervision from him on a day-to-day basis. He has developed excellent working relationships with care providers across the city and is a well-respected member of the service.

David Larcombe - Bristol Dementia Wellbeing Service David is a Mental Health Nurse with 27 years’ experience in the NHS. David is a real asset to the team, with a passionate and dedicated approach to his work, maintaining a constant focus no matter what challenges he is faced with. David is also our local Unison representative and is passionate about the rights and wellbeing of his colleagues.

David Somerfield - Medical Director David qualified in 1989 before training in Psychiatry and working as a Lecturer at Bristol University, before taking up a post as Consultant Psychiatrist in South Devon in 1989. He is currently Medical Director and a member of our Board of Directors. The person nominating David explains how David was incredibly supportive during a difficult time and showed confidence in their clinical skills at a time when this person

David Larcombe David Somerfield 39

was calling them in to question. David gave him the confidence and freedom to get involved in an innovative piece of work that led to the MyWard software development. It is worthy to recognise David’s work on Beech, which set the foundation for the success that the unit is now having. So many of the awards Beech has won started from his work and without that Beech would not have experienced the successes that they have had to date. David is consistently focused on getting the very best for people using services and every change has always been about improving patient care.

Donna Bell - OPMH senior Management Donna has worked for DPT and its predecessors since the mid-1980s. She has a worked as a nurse in adult and OPMH services and most recently as a community service manager. She has always been someone who gets on with what needs doing and is focused on patient safety and supporting colleagues. She addresses inequalities whether it be in relation to patients or staff and is a fantastic colleague and mentor for her colleagues around her. She is reliable and good natured, dynamic and yet unassuming, and quite definitely one of the best nurses we have ever worked with.

Donna Pinsent and Clare Welsh - Exeter Community Mental Health Team Donna and Clare who are both support workers in Exeter CMHT have contributed many years to the NHS. Donna has 26 years firstly and Clare has clocked up 33 years. Both havefulfilled their roles with care and compassion, they have both always got on with the task in hand and served people with dignity and respect and supported people in their recovery. We wanted Donna and Clare to be recognised for their commitment and to thank them both for all their support over the years.

Donna Pinsent Clare Welsh 40

Janet Clifford - Secure Care Admin Janet has worked for the NHS and DPT for over a quarter of a century. She is hard working, reliable and always does her best. Her work is first class. When there is work to be done she always volunteers without hesitation. She gets on well with all professional groups. She is always considerate of the needs of patients, respects confidentiality and portrays the service in a good light. She is a great role model for others.

Julie Donaghue - Secure Services, Langdon Julie joined Devon Partnership NHS Trust in 1998 after serving for several years in the Royal Air Force. She started at Langdon Hospital part-time as the social work secretary and has continued to develop both personally and professionally gaining a business degree in 2009 and becoming the Business Manager at Langdon, a relatively new position at the time. Julie has developed the role and continues to contribute to the business of the directorate helping it to develop and evolve. Julie has been the Lead for the Quality Network visits over the last 10 years and helps to ensure the directorate continues to meet the required standards which is so important to the operation of the service. Patient care is at the focus of all Julie does, especially enabling clinicians to carry out duties by relieving them of business tasks. Always happy to help and get stuck in, Julie has been seen preparing buffets for staff events and herding sheep across the site (but that’s another story).Julie is commended for her contribution to Langdon, the Secure Directorate and Devon Partnership NHS Trust over the last 21 years.

Janet Clifford Julie Donaghue 41

Karen Dursley - Bristol Dementia Wellbeing Service Karen is a mental health nurse who has worked for the NHS for 27 years. Karen is the backbone of her team and has been with the Bristol Dementia Wellbeing Service since day one. She has a unique ability to engage people who use services and carers where there is complexity and where historically engagement has been limited, demonstrating a true inclusive approach. She is a quiet but essential asset to the service. Karen Miles - Exeter Health and Wellbeing Clinic Karen joined the NHS in 1986 as a Ward Clerk in the old Redhills Hospital before becoming a team secretary for community mental health services. In 2018, Karen decided her real passion was frontline contact with people who use services and she returned to reception work with the Exeter Health and Wellbeing Clinic. Karen is dedicated to her role, always smiling and offering help and support when she can. The clinic has received so many positive comments and Karen Miles Karen has always gone above and beyond her role. Thank you Karen for always being there, for your kindness and passion and commitment to both the service and staff.

Liz James - Langdon Hospital Liz has over 40 years’ experience in the NHS and is one of the most dedicated and compassionate people her team has ever had the pleasure of working with. Liz has a particular interest in family and carers and always builds strong and therapeutic relationships with patients’ loved ones. In January 2019 the team sadly l ost a very well-known and respected patient to cancer. The patient had a love of butterflies and bees and Liz organised a memorial day for the patient and spent a vast amount of time researching an appropriate tree Liz James that attracted bees, to plant in his honour – something that was so personal to the patient’s memory. Liz received the most amazing feedback from the family about her compassion, interactions with them and her dedicated care to the patient. 42

Marcia Spicer - Perinatal Community and Outreach Service Marcia has worked in mental health services since she was 18 and is due to retire in less than three years. She has worked in a variety of services over the years and throughout this time has been a source of inspiration, demonstrating excellent clinical skills, leadership and has been a champion for those who use mental health services. She puts the people who use services and their wellbeing at the forefront of everything she does and has quietly got on with providing amazing support and compassion to those lucky enough to meet and work with her. Marcia was a champion for women with perinatal illness long before perinatal services investment. She leads by example and offers support and advice to students, colleagues and other professionals in ensuring women and their families are able to access the best care. Marcia brings energy, positivity and fun to what can at times be a challenging profession and whose heart lies with making a difference to each person she works with.

Pam Dove - Bristol Dementia Wellbeing Service Pam has worked as an Occupational Therapist for 27 years and has recently returned to dementia care as part of the Bristol Dementia Wellbeing Service. Within that time she has successfully transitioned from a Senior Practitioner to Team Manager. Pam’s calm approach to her work inspires the confidence of those she manages and enables her to build strong working relationships with partner organisations.

Marcia Spicer Pam Dove 43

Peter Conridge - Crisis Resolution Home Treatment Team – Exeter Peter trained as a mental health nurse some 35 years ago and is currently employed as a Senior Mental Health Practitioner with the Exeter Crisis Resolution Home Treatment Team. He has spent his whole career working in Exeter both as an inpatient charge nurse, and as a community nurse. He is extremely conscientious, has never had a day off through ill health and will bend over backwards to help his colleagues, and more importantly the people who use services.

Petula Dodd - CAMHS Petula is outstanding in her commitment to CAMHS. She is due to retire at the end of 2019 and absolutely deserves recognition for her steadfast, hardworking, caring commitment to always go the extra mile to meet the needs of children and families. She is inspirational to others and has sacrificed huge amounts to make sure the service constantly improves, meets the needs of children and looks after staff. She will be hugely missed when she retires.

Dr Ruth Purkiss - Bristol Dementia Wellbeing Service Ruth has worked for the NHS for 33 years and for the last few years has been working as a Speciality Doctor for Bristol Dementia Wellbeing Service. Ruth is a reassuring presence within her team, providing consistency, drawing on her depth of experience and knowledge in supporting people living with dementia and their carers.

Peter Conridge Petula Dodd Dr Ruth Purkiss 44

Dr Shan Williams - Bristol Dementia Wellbeing Service Shan is currently working for Bristol Dementia Wellbeing Service as our Consultant Psychiatrist and in total has over 27 years of NHS service. Shan is valued by her colleagues for her depth of knowledge, compassion and pragmatic approach. Her role is wide-reaching and links with many partner organisations in the city and further afield, and she shares her passion wherever she goes. She recently played a lead role in the film shown at Our Journey to promote the service and Bristol as a dementia friendly city.

Sally Price - Bristol Dementia Wellbeing Service Sally has worked in the NHS for 35 years in a variety of roles and is currently a Dementia Support Manager in the Bristol Dementia Wellbeing Service, working closely with our partner organisation, Alzheimer’s Society. She manages a large team of Dementia Navigators who benefit greatly from her knowledge, experience and compassion. Sally demonstrates endless dedication to her staff and service users, and is a valued member of the service.

Dr Shan Williams Sally Price 45

Sally Pritchard - Beech Sally has worked for the NHS for 36 years and is due to retire from her Ward Manager role at Beech in 2020. Her team say that Sally is an exceptional leader and one of those people in life who just glows compassion and care. She is always there to provide support and guidance to staff or patients who may be distressed or struggling. She has many years service with the Trust and in the last seven years has transformed Beech into an ‘outstanding’ award-winning ward. Sally has consistently used a compassionate leadership approach to understand the problems as perceived by the whole team. She has built an appreciative culture and sustained a flattened hierarchy over many years. Sally will leave a legacy of dedicated, compassionate and enthusiastic staff on Beech and beyond.

Samantha Shanks - Bristol Dementia Wellbeing Service Sam has worked in the NHS as a mental health nurse for 37 years. In this time she has worked within a number of services, latterly becoming a core member of the Bristol Dementia Wellbeing service. Sam is a Team Manager and in this role is able to share her breadth of experience and knowledge with not only her team and the wider service, but also partner organisations across the city.

Sue Hill - Bristol Dementia Wellbeing Service Sue has worked in a variety of roles in the NHS for 27 years and has been with Bristol Dementia Wellbeing Service since the start. As a Performance Administrator, she is a focus point for the clinical team, providing them with invaluable background support to achieve the performance targets, whilst enabling colleagues to focus on providing good clinical care. Her team value her practical and consistent approach.

Sally Pritchard Samanatha Shanks Sue Hill 46

Sue Hurn - Teignbridge OPMH Sue is retiring from the NHS at the end of October after more than 30 years of dedicated service. Sue has worked in the community OPMH team for many years working tirelessly to provide the best possible care to the people that we serve. She has always been a team player and has contributed to the development of community mental health services. She will be sorely missed.

Sue Jones - Bristol Dementia Wellbeing Service Sue has been a mental health nurse for 47 years and has worked for the Bristol Dementia Wellbeing Service since day one. Sue is a highly-skilled nurse who provides excellent quality of care as well as supporting her colleagues in their own development and management of their day-to-day roles. Her compassion and humour are well- valued attributes within her team and the team would be lost without her!

Susan Daniel - Holsworthy Link Service Team Susan has worked in mental health services for almost 30 years, having been a support worker in the community mental health team, a housing support manager and latterly, a member the North Devon Link Service. Although Sue retired two years ago she returned to provide cover at Holsworthy following a difficult period of time with the team being short staffed and struggling with service provision. Sue was only meant to cover short term but ended up staying for two years, providing much needed stability and experience in mental health work which helped the team immensely. Sue is always a pleasure to work with, brings positivity and laughter to the Susan Daniel workplace, whilst ensuring she works with our clients in the most professional manner. Sue has ‘retired’ again in September and we will miss her greatly. 47

Suzanne Clare - Bristol Dementia Wellbeing Service Suzanne has worked for the NHS for 29 years and is a valued Team Administrator in the Bristol Dementia Wellbeing Service. She provides a pivotal role in the smooth running and efficiency of the clinical team. She approaches her day-to-day work with sensitivity and good humour and is a very-well liked and respected member of the team.

Trina Williamson - Exeter Community Mental Health Team Trina has worked in the NHS since 1982, starting at Exminster Hospital and retires in 2020 from her Support Worker role in Exeter CMHT. The list of Trina’s achievements during her career are too numerous to mention, but in all that she has done the people who use services are always in the forefront of what she has achieved. Trina’s approach is unique. She treats everyone the same, be it the Chief Executive of the Trust or the people we support. She is honest, resilient, passionate, caring and so very thoughtful. She has set up recovery-focused community groups, delivered mental health awareness training, organised the Working with Wonford events and most recently set up the Physical Health Clinic for the CMHT, to name just a few of her achievements. When she retires Trina will be greatly missed by so many colleagues and people she has supported both past and present.

Viv Arnold - The Junipers Viv has worked for the NHS and DPT in excess of 25 years. She worked at Langdon Hospital for many years, before moving to help set up the new PICU service – The Junipers. She is still as enthusiastic as the day she joined and is a brilliant role model to other members of the team sharing her knowledge and expertise. Viv is an inspiration and 100% committed to her job demonstrating care and compassion in everything she does. 48

Board Award Award for outstanding contribution towards fulfilling our vision of an inclusive society where the importance of mental health and wellbeing is universally understood and valued This award is open to people who made a difference, demonstrating their commitment and compassion in helping to achieve our vision.