www.citylink.co.uk

Information updates for staff and agents Linkline Issue No 52/03 20th January 2014 In this issue… 1. Daily Record/ Sunday Mail Half Price Travel offer 2. Glasgow Film Festival 1. Daily Record/Sunday Mail Half Price Travel Offer 1.1 Key Points

• We’ve joined forces with the Daily Record/Sunday Mail newspaper to introduce a half price offer for travel in Scotland.

• This offer is limited to 50,000 seats

• The offer will run in the Sunday Mail, Daily Record and the Metro for a total of 6 days from 29 January and travel can be made between 1 February - 28 February inclusive.

• The offer will also run in the local newspapers week commencing 2 February.

• Customers will simply quote the promotional code printed in the newspaper to receive the offer. The offer cannot be redeemed on bus or through Scottish Citylink offices and appointed agents (except the Glasgow and Edinburgh Citylink Travel Centre).

1.2 Call Centre/Travel Centre: Issuing instructions

• A step by step guide of the correct procedure follows:

• Verbally ensure the customer quotes the promotional code.

• Make the booking through STAR as normal and enter the promotional code on the journey planner.

Terms and Conditions

• The Scottish Citylink Daily Record Offer is available for outward and return travel from 1 February to 28 February 2015 inclusive.

• The offer is available on all Citylink services for travel within Scotland

• The offer is available on all megabus.com and Citylink Gold services in Scotland booked through Citylink website and contact centre

• No further child or concession rates are available.

• Tickets must be booked through the Scottish Citylink website, via the Scottish Citylink contact centre or at the Citylink Travel Centre located in Glasgow and Edinburgh Bus Station.

• The promotion is not valid for tickets purchased on board the bus or through Scottish Citylink offices and appointed agents (except the Citylink travel centre located in Glasgow and Edinburgh)

• The offer is available as a single, day return and return ticket ONLY.

• Tickets are non refundable and non changeable.

• A delivery charge where applicable will be added. For delivery of tickets, postage will be charged at 55p and text tickets at 10p. There is no charge for e-tickets.

• The offer cannot be used in conjunction with any other offer.

• Scottish Citylink reserves the right to cancel any transaction and/or withdraw tickets if the full terms and conditions are not met.

• All customers traveling are subject to the Standard Conditions of Carriage of Scottish Citylink Coaches Ltd. 2. Glasgow Film Festival

We are delighted to announce a brand new partnership with The Glasgow Film Festival , which helps support emerging talent and provides audiences with the opportunity to see the best of world cinema.. The new partnership will allow us to offer a reduced priced travel ticket for all passengers visiting the GFT in Glasgow.

We have agreed a 20% discount for passengers traveling to Glasgow from February 18th to March 1st. Customers will be sent out a unique promotional code, which they will have to use online to receive the discount. The code for this event will be “ GLASFILM15”.

Please note there will be no special services to the GFT we are simply encouraging customers to travel on our existing network.

The promotion is live in S.T.A.R

Terms and Conditions

• The Scottish Citylink Offer is available for outward and return travel from February 18th to March 1st 2015 inclusive.

• The offer is available on all Citylink services for travel within Scotland to Glasgow

• The offer is available on all megabus.com & Citylink Gold services in Scotland booked through Citylink website and contact centre

• No further child or concession rates are available.

• Tickets must be booked through the Scottish Citylink website.

• The promotion is not valid for tickets purchased on board the bus, through Scottish Citylink offices and appointed agents or via the call centre.

• The offer is available as a single, Day Return or Return ticket.

• Tickets are non refundable and non changeable.

• A delivery charge where applicable will be added. For delivery of tickets, postage will be charged at 55p and text tickets at 10p. There is no charge for e-tickets.

• The offer cannot be used in conjunction with any other offer.

• Scottish Citylink reserves the right to cancel any transaction and/or withdraw tickets if the full terms and conditions are not met.

• All customers travelling are subject to the Standard Conditions of Carriage of Scottish Citylink Coaches Ltd.

Valid Citylink promotional code below.

GLASFILM15 - Glasgow Film Festival - 20% discount on Standard fares to Glasgow from 18th February to 1st March 2015

More info will be avilable online shortly.