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PRODUCTION AND OPERATIONS MANAGEMENT SOCIETY

CONFERENCE PROGRAM BOOK

Sponsored By:

Editor Tej Dhakar Assistant Editors Ram Tewari and Seema Singhania

Washington Hilton 1919 Connecticut Ave., NW, Washington, District of Columbia, 20009, USA TEL: +1-202-483-3000 Georgia Tech's Scheller College of Business is a proud sponsor of the 2019 POMS Conference.

Operations Management is a key contributor to flagship programs and centers aligned with the strengths of the Scheller College in supply chain management, sustainability, innovation & technology management, and business analytics.

Atalay Atasu Manpreet Hora Vinod Singhal Yih-Long Chang Basak Kalkanci Ravi Subramanian Cheryl Gaimon Morvarid Rahmani Necati Tereyagoglu Soumen Ghosh Karthik Ramachandran Beril Toktay

Find out more about our centers, programs, and faculty at scheller.gatech.edu/om Production and Operations Management Society Gateway to the POM World

30th Annual Conference May 2-6, 2019

Washington, DC (Venue of the First POMS Annual Conference in 1990)

POM in a Data Driven Smart Decision-Making Era

Program Book

Editor Tej Dhakar Assistant Editors Ram Tewari and Seema Singhania

Washington Hilton 1919 Connecticut Ave., NW, Washington, District of Columbia, 20009, USA TEL: +1-202-483-3000 INSTRUCTIONS

to find the TIME AND LOCATION

of the session you have a

PRESENTATION

or are the

SESSION CHAIR

1. Go to the Author Index and the Session Chair Index (please check both to ensure none are missed).

2. Find your name.

3. Number(s) in parentheses show the session number(s).

4. Sessions are listed in the Presentation Schedule in ascending order by the session numbers.

5. Presentation Schedule provides the room, day and time of presentation.

OR Search for your sessions by using the POMS Conference App Link to the App provided at: https://pomsmeetings.org/conf-2019/ POMS 30th Annual Conference Washington, DC, USA, May 2-6, 2019 Table of Contents

Welcome message from the POMS President ……………………………………………………………………………………1 Welcome message from the Conference Chair ………………………………………………………………………………….3 Welcome message from the Vice President for Meetings …………………………………………………………………5 Welcome message from the Program Co-Chairs ……………………………………………………………………………….7 Welcome message from the Associate Vice President for Sponsorships…………………………………………….9 Welcome message from the Associate Executive Director for Global Initiatives and Outreach………..11 Conference Planning Committee …………………………………………………………………………………………………….13 Plenary Sessions ………………………………………………………………………………………………………………………………15 POMS Practice Leaders Forums – Semi-Plenary Sessions …………………………………………………………………18 Emerging Scholars Program ..…………………………………………………………………………………………………………..23 Doctoral Student Consortium …..……………………………………………………………………………………………………..25 Martin K. Starr Award ………………………………………………………………………………………………………………………27 Sushil K. Gupta Award ……………………………………………………………………………………………………………………..32 Emerging Economies Doctoral Student Award ………………………………………………………………………………..35 Conference Tracks and Track Chairs ………………………………………………………………………………………………..38 Panels, Workshops and Tutorials ………………………………………………………………………………………………….…48 Presentation Schedule - Friday May 3, 2019 …………………………………………………………………………………...57 Presentation Schedule - Saturday May 4, 2019 ……………………………………………………………………………….81 Presentation Schedule - Sunday May 5, 2019 ………………………………………………………………………………..111 Presentation Schedule - Monday May 6, 2019 ……………………………………………………………………………….141 Author Index ………………………………………………………………………………………………………………………………….153 Session Chair Index ……………………………………………………………………………………………………………………..…183 POMS on the Web ………………………………………………………………………………………………………………………...190 POMS Board Members 2019 ………………………………………………………………………………………………………….191 Sponsors, Advertisers, and Exhibitors …………………………………………………………………………………………….192 Track Abbreviations ……………………………………………………………………………………………………………………….197 Schedule Summary ……………………………………………………………………………………………………………………..…199 Hilton Hotel Floor Plan ………………………………………………………………………………………………………………..…207 Conference Time Table ………………………………………………………………………………………………………………….208 POMS 30th Annual Conference Washington, DC, USA, May 2-6, 2019 Table of Sponsors and Advertisers

Georgia Institute of Technology, Scheller College of Business ……………….…………….Inside front cover City University of Hong Kong, College of Business………………………………………………………………………….2 Széchenyi University - SzEEDSM ……………………………………………………………………………………………………..4 Northeastern University, D'Amore-McKim School of Business ………………………………………………………6 Indian School of Business……………………………………………………………………………………………………………….8 Texas A&M University, Mays Business School .……………………….…………………………….……………….....…10 Temple University, Fox School of Business……………………………………………………………………………………12 The University of Texas at Dallas, Naveen Jindal School of Management……………………………………..14 University of Oregon, Lundquist College of Business…………………………………………………………………….17 Tianjin University, College of Management and Economics …..……………….………….……..…………………22 University of South Carolina, Darla Moore School of Business……………………………………………………..24 Johns Hopkins University, Carey School of Business……………………………………………………………………..26 Purdue University, Krannert School of Management……………………………………………………………………31 Responsive Learning Technologies……………………………………………………………………………………………….34 McGraw-Hill Education…………………………………………………………………………………………………………………37 Journal of Supply Chain Management………………………………………………………………………………………….47 JD.Com ……..…...... …...Back cover 1 Welcome Message from the POMS President

Dear Colleagues and Friends, It is with great honor and enthusiasm that I welcome you to the 30th Annual Conference of the Production and Operations Management Society! This 30th anniversary conference is particularly exciting as it is being held in Washington, DC where the inaugural meeting of POMS took place in 1990. I joined POMS that year and have been active in the society since those early years. It has been extraordinary to witness how much POMS has grown from what was then a small society to its current leading stature. POMS has become an international professional organization representing the interests of POM professionals around the world. Today POMS has well over 2100 members across fifty-five countries and has become an international community of scholars, growing every year. At POMS we are continuously growing and expanding our boundaries, both geographically and intellectually. Every POMS conference reaches new heights innovation and rigor in presentations, sessions, and tutorials. This meeting is no exception. With the cutting edge theme of POM in Data Driven Smart Decision Making Era this conference has attracted a record high number of abstract submissions. Big data and the techniques used to analyze them hold significant promise for improving and changing POM across all industry sectors. Big data and analytics have ushered in a new era of concepts including Artificial Intelligence (AI), Internet of Things (IoT), Blockchains, Autonomous Vehicles, Sharing Economy – all supporting data driven smart decision making. At this conference we will be exploring these cutting-edge concepts across all areas of POM. This conference would not be possible without the tireless and dedicated efforts of many volunteers. It is their tireless work that has made organizing a conference of this quality and success possible. On behalf of POMS, I would like to express my deepest gratitude and thanks to the organizing committee members, Max Shen (General Chair), Nan Yang and Ruxian Wang (Program Co-Chairs), Ken Klassen (Scheduling Chair), Tej Dhakar (Proceedings Editor), Claire Senot and Carrie Queenan (Leaders in Practice Session Co-Chairs), Goker Aydin (Emerging Scholars Chair), Ozge Sashin (Doctoral Consortium Program Chair), Seema Singhania (Program Coordinator), Matthew Smith (Website Coordinator), Gerald Burke (Vice President – Meetings), Bala Shetty (Associate Vice President for Sponsorship), Nagesh Murthy (Associate Executive Director – Global Initiatives), Xiuli He (VP of Colleges), Ram Tiwari (Coordinator Conference Activities), Bharat Kaku (Local Arrangements Coordinator), and Victoria Brodie (Web Developer). I especially want to thank Sushil Gupta (Executive Director) whose steadfast leadership, wisdom and devotion guides the planning and execution of every annual conference. In addition to these individuals, I would also like to thank all the track chairs and session organizers, who organized invited and submitted papers to create an outstanding program for this anniversary meeting. The Program Committee has done an outstanding job in organizing a superb event with excellent keynote speakers and -conferences, including the first “POMS-JD.com Best Data-Driven Research Paper Competition” - a competition of research papers that advances the frontiers of data-driven methodologies for POM. I am sure you will find the conference, sessions, and presentations insightful and thought-provoking. I look forward to seeing and welcoming each of you in Washington DC! Nada R. Sanders Distiguished Professor D'Amore-McKim School of Business Northeastern University Boston, Massachusetts, USA 2

The Department of Management Sciences, a multi- disciplinary unit with expertise in Operations and Business Statistics, is a key contributor to research and education in its College.

Find out more at http://www.cb.cityu.edu.hk/ms/ 3

Welcome Message from the Conference Chair

I warmly welcome you to the 30th Annual Conference of POMS in Washington, D.C. With a record number of participants expected this year, I am delighted to see our annual conferences continue to grow and draw greater attention from managers, scientists, educators, and students throughout the world. The theme for this year’s conference, “POM in Data Driven Smart Decision Making Era”, highlights the critical importance of our discipline in advancing the frontier of data-driven smart decision making in business, healthcare, government, and non-profit organizations that are richly represented in Washington, D.C.

Some highlights of this year’s conference are: two plenary sessions (speakers from MIT, Stanford, and University of Michigan), several semi-plenaries, and first time tracks in Data Science and Next Generation Operations. In addition, POMS and JD.com are partnering to hold the first “POMS-JD.com Best Data-Driven Research Paper Competition” at the conference.

Conferences of this magnitude cannot happen without the dedicated support of a large number of individuals. I greatly appreciate the invaluable administrative support from the team led by Professor Sushil Gupta (POMS Executive Director), including Professors Gerard J. Burke (POMS VP - Meetings), Xiuli He (POMS VP - Colleges), Bharat Kaku (Local Arrangements Coordinator), Nagesh Murthy (POMS Associate Executive Director – Global Initiatives), Bala Shetty (POMS Associate VP - Sponsorship), Ram Tewari (Coordinator - Conference Activities), Matthew Smith (Website Coordinator), and Seema Singhania (Program Coordinator). My sincere appreciation also goes to the following individuals who have worked tirelessly to organize this conference: Professors Nan Yang and Ruxian Wang (Program Co-Chairs), Ken Klassen (Scheduling Chair), Tej Dhakar (Proceedings Editor), Carrie Queenan and Claire Senot (Leader in Practice Session Co-Chairs), Goker Aydin (Emerging Scholars Program Chair), Ozge Sashin (Doctoral Consortium Program Chair), and Subodha Kumar (e-Debate Organizer). I would also like to thank all the keynote speakers, track chairs, session chairs, panel organizers, panelists, and the presenters.

In conclusion, I would like to thank all of you, the conference participants, for supporting this meeting with all of your contributions. I hope you will enjoy the presentations, develop new ideas, renew old friendships and make new friends, and have a good time at the conference.

Max Shen Chancellor’s Professor Professor and Department Chair, Department of Industrial Engineering and Operations Research Professor, Department of Civil and Environmental Engineering Co-Director, Environmental Science and New Energy Technology, Tsinghua-Berkeley Institute University of California, Berkeley 4

SZÉCHENYI UNIVERSITY PHD PROGRAM IN BUSINESS AND MANAGEMENT SCIENCES - SZEEDSM http://szeedsm.eu/

SzEEDSM is unique in three ways. First, as of 2019 spring it is the first English language PhD program in Management in Hungary. Second, the program, in addition to academic rigor, emphasizes practical relevance both by welcoming practitioners to join the program and by inserting a semester of business or academic immersion (a semester to be spent outside of academia or business, working for a company or in a university setting) into the curriculum. Third, in addition to the traditional management approaches, it also offers a unique transdisciplinary specialization that temphasizes the importance of using multiple theoretical lenses (e.g., economics, complex systems theory, cultural anthropology) in developing an analysis of the issue at hand. The ultimate goal of SzEEDSM, with the generous scholarships provided by the PADS Foundation, is to enable PhD Candidates to become leaders of change in their communities.

Széchenyi University considers it very important to become more international and to be able to host major international scientific events and programs. Győr is an excellent venue to implement them, because of its central location, in the triangle of Budapest, Bratislava and Vienna.

CONTACT INFORMATION http://szeedsm.eu | [email protected] Phone: +36 (96) 613-831 ext. 3831 5

Message from Vice President for Meetings

Greetings to all and many thanks for making the 30th Annual Conference of the Production and Operations Management Society (POMS) at the Washington, D.C. Hilton. In this capital city, we continue to improve our intellectual capital and together enable this society to build on our ever increasing social capital. Our annual conference provides engaging opportunities for academics and practitioners to learn from each other. It provides rich conversations between generations of people with shared affinity for production operations management and its principles in practice in all types of organizations. It is a testament to the hard work of so many people over these past 30 years that this year’s conference is shaping-up to be a record setter for attendance. The wonderful wealth of POMS is its members. E pluribus unum.

Special gratitude to members serving on the program committee for their collective time and energy invested in POMS 2019. Max Shen (general chair), Nan Yang and Ruxian Wang (program co-chairs) coordinated efforts of dozens of track chairs to build the intellectual infrastructure of the conference. Claire Senot and Carrie Queenan (co-chairs) have organized engaging Practice Leaders sessions. Goker Aydin chairs the Emerging Scholars program. Ozge Sashin is chair of the Doctoral Consortium program.

Ken Klassen, scheduling chair, has again worked very hard to plow through all sorts of details to build a monumental master schedule including all of the sessions and special events of our conference. Bala Shetty is adding to the treasury in charge of very productive sponsorship efforts of POMS 2019. Xiuli He works with POMS Colleges to organize five mini-conferences and a site tour through efforts of POMS Colleges for members to enjoy. POMS statesman, Nagesh Murthy is vital to the international growth of POMS in leading our global initiatives and encouraging international attendance at this event and many others around the globe. Tej Dhakar serves as editor of the proceedings this year and creates our program book. Bharat Kaku is our local arrangement coordinator and has stepped back on the POMS board as V.P. of Finance.

The POMS home office oversees conference activities with executive leadership from Sushil Gupta. Seema Singhania, Ram Tewari, Mathew Smith and Victoria Brodie facilitate and expend a lot of energy and effort mastering tasks necessary for a successful conference. Staff of the Washington Hilton practice what we preach as they deliver hospitality through operations, and their professionalism in serving POMS members during our 30th Annual Meeting is sincerely appreciated.

Washington, D.C. is a great, capital city. Let us add to it and be uplifted in it with the very engine of education which has lifted so many throughout time. As a corollary to a quote from George Washington, it is better to be in good company than to be alone. So, please be active within and attentive to this good company we call POMS 30th Annual Conference.

At your service,

Jerry Burke Georgia Southern University 6

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Welcome Message from Program Co-Chairs

Welcome to Washington, D.C., and the 30th Annual Conference of the Production and Operations Management Society (POMS)!

This year’s conference theme is “POM in Data Driven Smart Decision Making Era”. Supporting this theme, we have introduced new tracks in Data Science and Next Generation Operations, featuring cutting-edge research in data driven smart decision making in our field. The new and well-established tracks have all received overwhelming support from our members. We have broken the abstracts submitted record with over 2400 abstracts submitted from more than fifty countries. We thank all the authors for their contributions.

Our team of dedicated track chairs have worked diligently to develop an exciting program of 36 tracks across the entire spectrum of Production and Operations Management. We thank all the track chairs for their hard work in recruiting a great set of speakers, reviewing all the submitted abstracts, and helping to put the program together.

We would like to thank Conference Chair, Max Shen, and POMS Executive Director, Sushil Gupta, for their leadership and guidance throughout the program planning process. The entire team of the program committee have invested an immense amount of time and effort in this conference. We thank all of them for their support and contributions: Carrie Queenan and Claire Senot (Leader in Practice Session Co-Chairs), Goker Aydin (Emerging Scholars Program Chair), Ozge Sashin (Doctoral Consortium Program Chair), Gerard Burke (POMS VP of Meetings), Xiuli He (POMS VP of Colleges), Bharat Kaku (Local Arrangements Coordinator), Nagesh Murthy (POMS Associate Executive Director – Global Initiatives), Bala Shetty (POMS Associate VP for Sponsorship), Tej Dhakar (Proceedings Editor), Ram Tewari (Coordinator - Conference Activities), Matthew Smith (Website Coordinator), Seema Singhania (Program Coordinator), and Victoria Brodie (Web Developer). A very special thank you goes to Scheduling Chair, Ken Klassen, who has carried the bulk of program design load, and is always available to help.

Again, welcome to the POMS 30th Annual Conference! We look forward to seeing you in Washington, D.C., and wish you an enjoyable and productive conference.

Nan Yang Ruxian Wang Professor of Management Associate Professor of Operations Management Miami Business School Carey Business School University of Miami Johns Hopkins University 8 9

Welcome Message from the VP of Sponsorship

This year we have seen record levels of sponsorship support for the POMS conference. We are gratified that the academic and business community continue to believe in the mission of POMS and provide steadfast support to the society and conference. Continuing in their tradition of significant annual support, Georgia Institute of Technology and City University of Hong Kong, are once again, Platinum sponsors this year. We are delighted to welcome JD.Com and Széchenyi University - SzEEDSM as new Platinum sponsors, and Northeastern University as a new Gold sponsor. For four years in a row now, the Indian School of Business (ISB) provided support as Silver sponsor for which we are grateful. Joining ISB this year as Silver sponsors are Texas A&M University and Temple University. The University of Texas at Dallas, University of Oregon, University of South Carolina, and Tianjin University have been dedicated partners of POMS, and we appreciate their support again this year as Bronze sponsors. Joining them as new Bronze sponsors are Johns Hopkins University and Purdue University. We are grateful to our industry partners, Responsive Learning Technologies and McGraw Hill, for their continued support as Bronze sponsors. Finally, we would like to acknowledge George Mason University as sponsor of a track and Journal of Supply Chain Management as sponsor for the Mini- Conference on Supply Chain Management.

Special thanks also go out to all our exhibitors, advertisers, and sponsors of tracks, coffee breaks and other special events. A number of POMS Board members stepped up to persuade their department heads and deans to support the conference as sponsors. Our deepest gratitude for their leadership and efforts. We would be remiss not to recognize the efforts of the entire conference team which has made POMS 2019 a well-attended meeting that will more than deliver on scholarship, academic camaraderie and a liberal smattering of fun!

Bala Shetty V.P. of Education and and Associate V.P. for Sponsorships Mays Business School Texas A&M University College Station, TX 77843, USA 10

#3 in the world at Publishing in JOM, POM, & MSOM, 2015-2019 (UT-D database)

Career 67 Co-Authorships in POM 2nd Most Published Faculty in POM Publishing Supply Chain Faculty

James Abbey Michael Ketzenberg Anupam Agrawal Xen Koufteros Alexandar Angelus Laura Li Tony Arreola-Risa Rich Metters Neil Geismar Rogelio Oliva Trevor Hale Bala Shetty Greg Heim Chelliah Sriskandarajah Andres Jola-Sanchez Jon Stauffer

PhD in Operations and Supply Chain Management: http://supplychainPhD.tamu.edu/

POM Journal and POM Society Service

➢ Chelliah Sriskandarajah 19 articles in POM ➢ Bala Shetty VP-education, 2018-2020 POM Journal 3rd most published author in POM AVP-Sponsorship, 2019 Departmental Editor, 2012 - Present POM Senior Editor, 2017- Senior Editor, 2006 - 2012 Track chair, 2018 POM Society Fellow of POMS, Awarded 2012 ➢ Michael Ketzenberg Nine articles in POM President-Elect, 2019 POM Journal Senior Editor, 2013- Sushil Gupta Distinguished Service Award 2015 Editorial Review Board, 2008-2013 General Chair for national meeting 2011 POM Society Track Chair, 2003 VP-Finance, 2013-2016 Sustainability College Treasurer, 2008-2010 VP-Publications 2018-2020 ➢ Greg Heim Six articles in POM Associate Executive Director, 2004-2012 POM Editorial Review Board, 2007-2018 ➢ Rich Metters Five articles in POM POM Senior Editor, 2018- POM Editorial Review Board 1999- ➢ Rogelio Oliva Three articles in POM General Chair for national meeting, 2003 POM Journal Senior Editor, 2015- Board of Directors: Secretary, 2010-2012 POM Society Track co-chair 2009, 2011, 2013, 2014 Program co-chair, 2016 Service Ops College President 2010-2011 College of Behavioral Ops, Treasurer 2009–11 ➢ Neil Geismar 11 articles in POM Track co-chair, 2014 POM Journal Senior Editor, 2012 – ➢ James Abbey Four articles in POM POM Society Track Chair 2011, 2015 Track chair, 2014,2015 POMS Board, 2016-2017 College Sustainable Ops conf. co-chair 2017, 2018 Sponsorship & Exhibitors Committee 2009 POM Editorial Review Board, 2015- ➢ Anupam Agrawal ➢ Xen Koufteros POM Editorial Review Board 2016- Senior Editor, 2018- Editor, POMS Chronicle, 2018- Co-track chair, 2016, 2017, 2018

Voted best Sunday night conference reception six years in a row!* *As voted on by Texas A&M Supply Chain faculty 11

Welcome Letter from Associate Executive Director, Global Initiatives & Outreach

It is my great pleasure to welcome you all to the POMS 30th Annual Conference in Washington, D.C.

Our planning team has done an incredible job under the direction of our President, Nada Sanders and our Executive Director, Sushil Gupta. Our General Chair, Max Shen and Program Co-Chairs, Nan Yang and Ruxian Wang along with track-chairs have worked with tremendous energy and enthusiasm to ensure a great conference experience.

Special thanks to the members in the POMS global community who have helped us host POMS International Meetings. Thanks to the incredible enthusiasm of our members, opportunities for organizing POMS international conferences, workshops, or practice leaders forum are currently being explored with schools or societies in Europe, Asia, Latin America, and Africa, among other regions. “International Meetings Organizers Reception” has now become a signature event at POMS Annual Conference to recognize folks who have led the efforts to organize international meetings of POMS. This year we are recognizing the efforts of conference chairs and steering committee members associated with planning Tsinghua-JD-POMS International Workshop, & Qingdao, ; POMS 2018 International Conference, Granada, Spain; POMS 2018 International Conference, Rio de Janeiro, Brazil; POMS 2018 International Conference Kandy, Sri Lanka; 6th ISB-POMS Research Workshop, Hyderabad, India; and 10th POMS Hong Kong Chapter International Conference.

POMS 2019 Conference would not be possible without the efforts of the POMS 2019 planning committee, along with the track chairs and various college committees and award committees who have worked tirelessly to support all facets of this meeting. My sincere thanks to Jerry Burke for shouldering immense responsibility as VP Meetings, Bharat Kaku for coordinating local arrangements, Bala Shetty for his great success with sponsorships, Ken Klassen for his longstanding pivotal role as Scheduling Chair, and Tej Dhakar for being the meticulous Proceedings Editor. As always, my hearty congratulations to all folks being recognized as winners of Emerging Economies Doctoral Student Award! Lastly, many thanks to Amit Eynan for serving as the chair for this award committee.

Have a great conference and enjoy the POMS experience!

Nagesh N. Murthy Associate Executive Director POMS, Global Initiatives and Outreach Roger Engemann Professor of Operations Management Lundquist College of Business, University of Oregon 12

FOX SCHOOL OF BUSINESS TEMPLE UNIVERSITY OPERATIONS & SUPPLY CHAIN MANAGEMENT

The Department of Marketing and Supply Chain Management (MSCM) in the Fox School of Business at Temple University will be inviting qualified applications in Fall 2019 for a tenure- track appointment at the Assistant, Associate, or Full Professor level. We seek applicants with research interests in operations management, including areas such as logistics and supply chain management, analytics, optimization, and behavioral operations. Candidates with a crossover interest in marketing and/or information systems will also be considered. We are also inviting applications for our PhD program in operations and supply chain management (OSCM). We prepare students in theoretical and empirical research to assume academic positions in operations-related departments at major research universities. Our interdisciplinary approach allows students to immerse themselves in the tenets of operations, supply chain, and services, and to utilize cross-disciplinary methods. The highly regarded Fox School of Business is accredited by the AACSB and is the largest and most comprehensive school of business in the greater Philadelphia region, with over 9,000 students and more than 225 full-time faculty members. We currently have over 200 majors in supply chain management at the undergraduate level, a small but high-quality PhD program, and plans to launch a new MS program in supply chain management in Fall 2020. Our OSCM group is extremely active and engaged in a number of different, interdisciplinary projects, working with researchers in different areas including information systems, marketing, neuroeconomics, and strategy. For further information about the department, please visit http://www.fox.temple.edu/departments/marketing-supply-chain-management/.

Research Faculty in Operations & Supply Chain Management

Dr. Subodha Kumar: analytical and empirical modeling, healthcare, social media, retailing. Deputy Editor and Department Editor, POM Journal Dr. Edward Rosenthal: game theory and mechanism design, logistics, discrete optimization. Dr. Xue Bai: data mining, mathematical modeling, online platforms, social media. Senior Editor, POM Journal Dr. Abhishek Roy: strategic interactions, contracts, incentives in supply chains, platforms. Dr. Misty Blessley: buyer-supplier relations, business relationships, non-profit supply chains. Dr. Neha Mittal: transportation, network planning, optimization, logistics. Dr. Mark Gershon: TQM, project management. 13 POMS 2019 Program Committee

Program Chair Program Co-Chair Program Co-Chair Executive Director Max Shen Nan Yang Ruxian Wang Sushil Gupta

Scheduling Chair Local Arrangements VP of Meetings VP of Colleges Ken Klassen Coordinator Gerald Burke Xiuli He Bharat Kaku

Assoc. VP of Assoc. Exec. Proceedings Editor Leader in Practice Sponsorship Director Global Tej Dhakar Session Co-Chair Bala Shetty Initiatives Carrie Queenan Nagesh Murthy

Leader in Practice Emerging Scholars Doctoral Consortium Coordinator Session Co-Chair Program Chair Program Chair Conference Activities Claire Senot Goker Aydin Ozge Sashin Ram Tewari

Website Coordinator Program Victoria Brodie Matthew Smith Coordinator Web Developer Seema Singhania 14

THE UNIVERSITY OF TEXAS AT DALLAS Naveen Jindal School of Management Make business your future with our highly ranked programs.

No. 4 in North America for research contributions 2014-2018, UT Dallas Top 100 Business School Research Rankings™ (2019)

No. 19 research rank in Top 100 Full-Time Global MBA Programs, Financial Times (2018)

No. 1 in information systems research based on combined publications in three information systems journals, 15 years running, UT Dallas Top 100 Business School Research Rankings™ (2019)

No. 1 in operations management research worldwide and in North America based on combined publications in three operations management journals, 2014-2018, UT Dallas Top 100 Business School Research Rankings™ (2019)

No. 16 (tied) for Information Systems programs nationwide, U.S. News & World Report (2019)

Faculty: Alain Bensoussan Bin Hu Suresh P. Sethi Lars Magnus Ericsson Chair Associate Professor Eugene McDermott Chair Metin Cakanyildirim Ganesh Janakiraman A. Serdar Simsek Professor Ashbel Smith Professor Assistant Professor Milind Dawande Elena Katok Kathryn E. Stecke Ashbel Smith Professor Ashbel Smith Professor Ashbel Smith Professor

Andrew Frazelle Ozalp Ozer Shouqiang Wang Assistant Professor Ashbel Smith Professor Assistant Professor Dorothee Honhon Anyan Shengqi Ye Associate Professor Assistant Professor Assistant Professor

For more information on our operations management programs, visit jindal.utdallas.edu/isom/operations-scm-programs.

THE UNIVERSITY OF TEXAS AT DALLAS Naveen Jindal School of Management jindal.utdallas.edu 15

30th Annual Conference of POMS, Washington DC, 2019 Plenary Sessions Venue: International Ballroom Center

Plenary Session 1: Friday 11:30 AM - 12:35 PM • Volatility and Synergies in Hybrid Energy Systems – Stefan Reichelstein, Stanford University; William R. Timken Prof. of Accounting, Emeritus • Entrepreneurial Operations and Action Learning: A Play within a Play – Charles H. Fine, Chrysler LGO Prof. of Management, MIT; President & Dean, Asia School of Business in collaboration with MIT

Professor Stefan J. Reichelstein is the Director, Mannheim Institute for Sustainable Energy Studies, University of Mannheim; William R. Timken Professor Emeritus, Stanford Graduate School of Business and Senior Fellow, Precourt Institute for Energy. Stefan Reichelstein is known internationally for his research on the interface of management accounting and economics. His work has addressed issues in cost- and profitability analysis, decentralization, internal pricing and performance measurement. His research projects have spanned analytical models, empirical work and field studies. Insights from his research have been applied by a range of corporations and government agencies. In recent years, Reichelstein has focused on the cost of reducing carbon emissions and the cost competitiveness of different energy sources, with a particular focus on clean energy and energy storage. He currently serves as the Director of the Mannheim Institute for Sustainable Energy Studies at the University of Mannheim and the Faculty Director of the Energy Business Innovations focus area at the Stanford Graduate School of Business.

Professor Charles H Fine is the Chrysler LGO Professor of Management, MIT Sloan School, and the founding President and Dean of the Asia School of Business in Kuala Lumpur, Malaysia, a collaboration between the MIT Sloan School and the Central Bank of Malaysia. For more than 35 years at MIT Sloan, Professor Fine has taught MBA and Executive Education courses in Operations Strategy, Supply Chain Management, Quality Management, and Innovation. Professor Fine’s recent research focuses in two areas: (1) the development of principles for entrepreneurial organizations to build operations strategies and capabilities consistent with their business objectives and stage of development, and (2) principles and practices for designing sustainable urban mobility systems. His previous work addressed strategic supply chain design principles for fast-clockspeed manufacturing and service industries. Professor Fine has an AB in Mathematics and Management Science from Duke University, and an MS in Operations Research and a PhD in Business Administration (Decision Sciences), both from Stanford University. He is the author of numerous articles and two books: Clockspeed: Winning Industry Control in the Age of Temporary Advantage (Perseus Books, 1998), and co-author of Faster Smarter Greener: The Future of the Car and Urban Mobility (MIT Press, 2017). 16

Plenary Session 2: Friday 3:30 PM - 4:05 PM • Revolutionizing Health Care with Data Analytics and Operations Management -- Wallace J. Hopp, Distinguished University Professor & Associate Dean, Ross School of Business, University of Michigan.

Professor Wallace J. Hopp is the Associate Dean for Part-Time MBA, Prahalad Distinguished University Professor, Professor of Technology and Operations, Ross School of Business, Professor of Industrial and Operations Engineering, University of Michigan, Ann Arbor, MI USA. Wallace J. Hopp’s research focuses on the design, control and management of operations systems, with emphasis on manufacturing and supply chain systems, innovation processes, and health care systems. He has won a number of awards for his research, including the 1990 Scaife Award (with Mark Spearman, for the paper with the “greatest potential for assisting an advance of manufacturing practice), the 1998 IIE Joint Publishers Book-of-the-Year Award (for the book Factory Physics), the 2005 IIE Technical Innovation Award, and 2006 SME Education Award, the 2011 Ross School of Business Senior Research Award and the INFORMS Pierskalla Award for Best Paper in Health Care Management Science (for the paper “Patient Streaming as a Mechanism for Improving Responsiveness in Emergency Departments”). Hopp is an elected member of the National Academy of Engineering, and a Fellow of IIE, INFORMS, MSOM, POMS and SME. He has served as President of the Production and Operations Management Society (POMS) and as Editor-in-Chief of the journal Management Science and is currently a Senior Editor of Production and Operations Management and founding co-Editor-in-Chief with Kalyan Singhal of Management and Business Review. He is an active industry consultant, whose clients have included many Fortune 500 firms.

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CREATING SUSTAINABLE VALUE CHAINS

At the University of Oregon, we teach students to identify innovative ideas and source better materials.

It’s why we designed our college of business to be one of the most energy efficient on any U.S. campus. Why research and experiential education undertaken by faculty in our Center for Sustainable Business Practices and Department of Operations and Business Analytics is focused on advancing sustainability in product design, operations, and supply chain management. And why we partnered with the sports product industry to create the only master of science in Sports Product Management focused on the business of creating sports and outdoor apparel, footwear, and equipment.

RANKED AMONG THE TOP GREEN MBA PROGRAMS BY THE PRINCETON REVIEW AND A PROUD SPONSOR OF POMS 2019.

SPORTS PRODUCT MANAGEMENT ONLINE MASTER’S DEGREE NOW AVAILABLE

business.uoregon.edu

EO/AA/ADA INSTITUTION COMMITTED TO CULTURAL DIVERSITY 18

POMS 2019 Practice Leaders Semi-Plenary Session Practice Leaders Forum - 1 Friday, May 3, 2019, 9:45 AM – 11:15 AM Venue: Jefferson East

Moderators: Carrie Queenan (University of South Carolina) and Claire Senot (Tulane University)

Speakers: 1. Amit Garg – Chief Executive Officer, CR , Inc 2. Kevin Knarr – Senior Vice President, UnitedHealthcare 3. Linda Whitaker –Vice President Science, Cognira

Session Title: POMS Practice Leaders 1

Abstract: This session presents various operational challenges, solutions and innovations observed by practice leaders in customer relationship management, healthcare, and retail industries respectively. Their views open up research opportunities for OM researchers.

Amit Garg – CEO of CR Mantra, Inc Amit Garg is the CEO of CRMantra, a company specializing in technology and strategy in the areas of Sales, Service and Marketing—broadly classified as CRM (Customer Relationship Management). Amit has over 15 years of experience with business practices and technologies in the areas of salesforce automation, pricing and contract management, and omni–channel sales and service. At CRMantra, Amit has been instrumental in successful CRM deployments at many customers such as Deutsche Telekom AG (with approx. 40 million customers and over 20,000 call center agents), GE Healthcare (with over 10,000 sales and service agents), LexisNexis, Intuit, Yahoo!, etc. Before founding CRMantra in 2005, Amit was a Product Line Manager at Siebel Systems (acquired by Oracle) a pioneer of CRM applications, where he managed and revamped their CPQ (Configure, Price, Quote) products.

Before Siebel Systems, Amit spent a decade working in the areas of Price Management and Supply Chain Management. He started his career as a Research Staff Member at the IBM T J Watson Research Center where conducted research in the areas of supply chain, price optimization, and design of markets and auctions for transportation and semiconductor manufacturing industries. Amit’s research at IBM resulted in filing of seven patents. After IBM, Amit was the Chief Scientist at NonStop Solutions (acquired by Manhattan Associates) where he and his team developed data-mining and pattern recognition algorithms for large-scale retail and distribution industry supply chain optimization.

Amit has a PhD in Industrial Engineering from Stanford University, an MS in Industrial Engineering from SUNY at Buffalo, and a BTech (Hons) in Mechanical Engineering from the Indian Institute of Technology – Kharagpur.

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Kevin Knarr – SVP, UnitedHealth Group, Operations Modernization and Performance Effectiveness Kevin is currently responsible for UHG’s 3-year program to redefine broad- scale business models while materially reducing operating costs. Prior to this role, Kevin was the Chief Operating Officer for UnitedHealthcare Employer & Individual, serving 25 million consumers. His responsibilities included Enrollment & Billing Operations, Broker and Employer Operations, Claim Operations and Consumer Services. He was also responsible for Specialty Benefits Operations as well as Polaris Operations. Prior to that, Kevin led the Benefits Operations area for Amil in Brazil. In that capacity, he had the responsibility for all managed care core administrative operations serving Amil’s 6 million members, nationally. Kevin joined UnitedHealth Group in 2009 as Vice President, Enterprise Operations, of UnitedHealth Group. UnitedHealth Group, through its family of businesses, works to improve the health care system and advance the health and well-being of individuals and communities so that they can enjoy better, fuller lives.

Kevin earned a Bachelor of Arts degree in Economics, and a Minor in Business Administration, from the Whittemore School of Business and Economics at the University of New Hampshire.

Kevin serves on the University of New Hampshire Foundation Board as well as the Board of the Peter T. Paul School of Business and Economics at UNH. He is active in the D.C. community, a member of the Citizen’s Association of Georgetown, the City Tavern Club, and the National Capital Velo Club.

Linda Whitaker –VP Science, Cognira Dr. Linda Whitaker is a leading innovator and practitioner of applied retail science at Cognira, a boutique consulting and software analytics company that focuses exclusively on retail merchandising and supply chain. Cognira’s goal is to make science easy for retailers, and to help them get the most value from their advanced science solutions.

Linda’s expertise ranges across traditional operations research, computational data science and artificial intelligence. Linda has worked with hundreds of retailers across multiple verticals and geographies and developed expertise in areas such as replenishment, allocation, demand forecasting, assortment planning/optimization, pack optimization, order planning/network optimization, pricing, promotional effectiveness/ optimization, and customer profiling.

Linda received her B.S. in Mathematics from Eckerd College and earned a Master’s degree and Ph.D. in Operations Research from The Georgia Institute of Technology.

Linda welcomes face-to-face meetings with Ph.D. students interested in doing research or working in the retail industry at the upcoming 2019 POMS conference. Interested Ph.D. students are encouraged to send their CV and a short paragraph outlining their interest(s) directly to Dr. Linda Whitaker ([email protected]). 20

POMS 2019 Practice Leaders Semi-Plenary Session Practice Leaders Forum - 2 Friday, May 3, 2019, 1.30 PM – 3.00 PM Venue: Jefferson East

Moderator(s): Carrie Queenan (University of South Carolina) and Claire Senot (Tulane University)

Speakers: 1. Dino Petrarolo – Senior Vice President (CCI Inc.) and Chief Executive Officer (NrG) 2. Colin Kessinger – Principal, end-to-end Analytics 3. Constantine Moros – EY Advisory Services Director and Central Southeastern Europe & Central Asia (CESA) Advisory Markets Coordinator

Session Title: POMS Practice Leaders 2

Abstract: This session presents various operational challenges, solutions and innovations observed by practice leaders in sustainability, supply chain, and management consulting respectively. Their views open up research opportunities for OM researchers.

Dino Petrarolo -- SVP (CCI Inc.) and CEO (NrG) Dr. Dino Petrarolo is a Senior Vice President of Competitive Capabilities International (CCI) Inc., responsible for the ASPAC Region, as well as Africa related business development. He is also involved in the Renewable Energy sector as CEO of Next Renewable Generation (NrG) in Africa. Prior to his current roles, Dino worked in the Automotive and FMCG industries in business leadership and strategic development roles which includes PG Glass, Anglo American and SABMiller.

Dino obtained both his MSc and PhD Degrees in Industrial Engineering from the University of the Witwatersrand (Johannesburg). He is registered as a Professional Engineer in South Africa, as well as a Chartered Engineer in the UK. In 2008, Dino received the international Martin K. Starr Excellence in Production and Operations Management Practice Award for recognition of major contributions to the field.

Dino is a POMS Board member as VP Africa/Middle East and is also active in academic and industry circles as follows: - Member of the Advisory Board for the Department of Industrial & Systems Engineering at the University of Pretoria, South Africa - Member of the Industry Advisory Committee of the School of Mechanical, Industrial and Aeronautical Engineering at the University of the Witwatersrand (Johannesburg, South Africa) - Independent Advisor & Panel member for the Clothing & Textiles Competitive Programme of the Industrial Development Corporation of South Africa

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Colin Kessinger – Principal, end-to-end Analytics Colin Kessinger has worked the last 15 years as a supply chain innovator and counselor to senior procurement, manufacturing, and marketing executives. Over his career his work has focused on applying advanced quantitative techniques to risk management, supply chain flexibility, forecasting, capacity planning, and strategic contract design.

Colin has consulted extensively in the capital equipment, high technology, electronics, telecommunications, office equipment, baked goods and automotive sectors. He also co-founded Vivecon Corporation to commercialize a risk-management framework for managing demand and supply uncertainty. This framework was an outgrowth of his research as an Assistant Professor of Operations at the University of Michigan, where he focused on supply chain flexibility and contract design. As a result of this work, he holds several patents in the area of supply chain risk Management. Colin received the 2018 Martin K. Starr Excellence in Production and Operations Management Practice Award for recognition of major contributions to the field.

Colin holds B.Sc. and M.Eng. degrees in Operations Research and Industrial Engineering from Cornell University, and a Ph.D. in Industrial Engineering and Engineering Management from Stanford University. Colin has also served as a lecturer of Operations Management at Stanford University and Berkeley.

Constantine Moros – EY Advisory Services Director and Central Southeastern Europe & Central Asia (CESA) Advisory Markets Coordinator Constantine is a Director of Advisory Services at EY in Greece as well as the Central, Eastern, Southeastern Europe & Central Asia EY Advisory Markets Coordinator. Constantine has over 19 years of accumulated professional experience in the fields of performance management, business strategy and planning, operations and supply chain management, business analytics, and corporate finance. Constantine’s previous positions include Equity Analyst at a subsidiary investment company of Piraeus Bank in Greece, Senior Equity Analyst and Member of the Investment Committee at the subsidiary investment company of Agricultural Bank of Greece (ATE Bank), CFO in one of the three largest luxury apparel distribution and retailing companies in Greece, Head of Operations & Procurement Management of one of the global product divisions at Hugo Boss Group in Switzerland, and more recently Senior Manager within the advisory industry (at EY-Advisory Services and previously at ICAP Group- Management Consultants and Kantor Management Consultants).

Constantine is also an adjunct Professor at the Business College of Athens (BCA), and the main Lecturer of the MIT Enterprise Forum-Greece startup competition training bootcamp.

Constantine holds a PhD/DBA in operations management and corporate strategy with distinction () from IE Business School-IE University, an MSc degree from IE Business School-IE University, an MBA from the University of Chicago, an MSc degree from the University of Strathclyde-Business School, and a BSc degree from the American College of Greece. He is a member of the CFA Institute, the Education- Innovation-Entrepreneurship committee of the American-Hellenic Chamber of Commerce, INFORMS, AoM, and POMS where he also serves as a Practice Leader. 22

Basic Information:

Position title: Assistant/Associate/Full Professor Organization Name: College of Management and Economics (COME) Organization Type: Education Position Type: Full Time Tenure Track PositionLocation(s): Description: Tianjin, China

College of Management and Economics, Tianjin University in China, invites applications for full-time tenure-track faculty positions of all ranks (Assistant / Associate / Full Professor) with interests in operations management, logistics and supply chain management etc.. CoME is a leading school of management and economics in China and all of its MBA, MPA and EMBA programs are the first batch in China. It has over 30 international partner schools, including Purdue University, University of Waterloo, and University of California, Davis. Applicants are supposed to have a doctorate degree in relevant fields by August 2019. Applicants for assistant professor positions should have the research capability of publishing in top-tier journals, while applicants for higher academic positions should have a well-qualified record of research and teaching effectiveness. The compensation package (including salary, relocation fund, and fringe benefits) will match with qualifications. In addition, CoME will provide additional internal funding Applicationfor high-quality Instructions: research.

Interested applicants are required to send application materials to Miss. Gan “Yaoqiong, H.R. Office, at [email protected] (before” April 22 )with an email title Application for faculty positions from POMS :

(1) The cover letter, (2) The CV, (3) Representative research papers, (4) 3 letters of reference with contact information, (5) Evidence of teaching performance (if available).

Tel:27401433 Add: Building 25A,NO.92 Weijin Road,Nankai District,Tianjin,300072,CHINA 23 POMS 2019: EMERGING SCHOLARS PROGRAM (Participation in This Session is by Invitation Only) Saturday, May 4, 2019, 7-11am The Program: Production and Operations Management Society is committed to supporting early-career scholars in Operations Management (OM), and has thus commissioned this special session of the conference. The program's goal is to create a platform for early-career OM scholars to meet senior OM scholars and seek career- building advice. The program consists of moderated discussions on academic career building in OM. Facilitator: Goker Aydin, Professor, Carey Business School, Johns Hopkins University Senior Scholars: • Damian Beil, Professor & Ford Motor Company Co-Director of the Joel D. Tauber Institute for Global Operations, Ross School of Business, University of Michigan Ann Arbor • Matt Drake, Associate Professor & Editor of Decision Sciences Journal of Innovative Education, Palumbo- Donahue School of Business, Duquesne University • Burcu Keskin, Professor & Reese Phifer Fellow in Operations and Manufacturing Management, Culverhouse College of Business, The University of Alabama • Gil Souza, Professor & Ming Mei Chair in Business, Kelley School of Business, Indiana University Bloomington Timetable: 6:45 – 7:00 Registration 9:15 – 9:30 Break 7:00 – 7:30 Breakfast meeting and introductions 9:30 – 10:30 Panel, Q&A – Teaching & Service 7:45 – 8:45 Panel, Q&A – Research 10:30 – 11:00 Small group discussions and conclusion 8:45 – 9:15 Small group discussions Emerging Scholars Participants: • Arzum Akkas, Boston University • Saman Hassanzadeh Amin, Ryerson University • Priyank Arora, University of Massachusetts Amherst • Remi Charpin, HEC Montreal • Heng Chen, University of Nebraska Lincoln • Zhijie (Sasha) Dong, Texas State University San Marcos • Blair Flicker, University of Texas Dallas • Vashkar Ghosh, University of North Carolina Greensboro • Shadi Goodarzi, California State University Fullerton • Shivam Gupta, University of Nebraska Lincoln • Brett Hathaway, University of North Carolina Chapel Hill • Tarun Jain, Indian Institute of Management Udaipur • Qazi S. Kabir, SUNY Oneonta • Samantha Keppler, University of Michigan Ann Arbor • Gizem Korpeoglu, University College London • Richard Kraude, University at Buffalo • Jaeseok Lee, The University of Auckland • Jorge Mejia, Indiana University Bloomington • Kwon Gi Mun, Fairleigh Dickinson University • Nevin Mutlu, Eindhoven University of Technology • Hyunwoo Park, The Ohio State University • Minseok Park, Salisbury University • Katsunobu (Kats) Sasanuma, Stony Brook University • Nagarajan Sethuraman, University of North Carolina Chapel Hill • Lusheng Shao, The University of Melbourne • Sining Song, University of Tennessee Knoxville • Konstantinos I Stouras, University College Dublin • Sun, Columbia University • Ovunc Yilmaz, University of Notre Dame • Helen Yangfang Zhou, Singapore Management University 24 Producing Analytics-Savvy Supply Chain Graduates

In the University of South Carolina – Operations and Our program has executed an industry-validated Supply Chain Management (USC-OSC) Program at Darla companion initiative that has engrained experiential, Moore School of Business, we have carefully designed hands-on OSC capabilities in our students. There are two our curriculum to provide end-to-end operations and industry-facing practical components to this initiative: supply chain integrating a “business process perspective.” USC-OSC Center: The Center’s industry partners We don’t produce tools experts, but we produce expert participate in USC-OSC Program’s Capstone Consulting users of tools to improve operations and supply chains. Projects. The highly competitive course pairs teams of 4-6 seniors with a faculty expert to solve a front- The USC-OSC program entails OSC domain courses burner live project for the Center partner. To date, in operations management, strategic sourcing, supply the USC-OSC Center has executed 240+ consulting chain management, supply chain planning and control, projects in more than 30 partners resulting in client- validated savings approaching $250 million. and service operations management. The pillar of the program is the “business process excellence” Sonoco-USC Lean Six-Sigma Green Belt: We have worked course that creates the process world-view of OSC with Sonoco Products Company to jointly certify our strategies and tactics. It provides a broad and deep Capstone graduates with an industry-validated LSS GB understanding of complementary process improvement certificate with rigorous project and exam requirements. approaches including Lean and Six-Sigma. And we To date we have certified more than 1,000 graduates. have implemented a matrix approach to operations The 10-year old program has produced several research – management science – statistical analytics national R. Gene Richter SCM scholarship winners, integration into teaching design and improvement of a consistent Top 15 Gartner Research Ranking, and internal operations and inter-organizational supply career placements for graduates into leading global chain processes across the domain OSC courses. employers (with premium compensations).

PROGRAM PARTNERS / EMPLOYERS

3M • Accenture • adidas • Amazon Atrium Health • Audi • Bank of America Boeing • BMW • Bosch • Coca-Cola Collins Aerospace • Continental Tire Cummins • Deloitte • Daimler Delta Airlines • Eastman Chemical Electrolux • E&Y • GE Goldman Sachs • • Honeywell IBM • Intel • Ingersoll Rand International Paper • Johnson & Johnson JP Morgan • Lockheed Martin • L’Oréal Manhattan Associates • McKinsey McLeod Health • Michelin Nephron Pharmaceuticals • Pfizer PwC • Rolls Royce • Raytheon Schneider Electric • Siemens • Sonoco Smith & Nephew • Tesla • Textron Walmart • UPS • UTC

moore.sc.edu #MooreSchool 25

POMS Doctoral Consortium 2019 Program Chair: Ozge Sahin (Johns Hopkins Carey Business School) (Participation in this Session is by Invitation Only) Saturday, May 4th, from 12:30 p.m. to 5:00 p.m., Location Jefferson East

The purpose of the POMS Doctoral Consortium is to help doctoral students maximize their chances of having successful and fulfilling academic careers. We have an impressive line-up of eminent colleagues who will share their advice on finding the right academic position and progressing towards excellence in research and teaching. The list of attendees can be found in the online program.

Time Agenda/Topic Speakers/Panelists - Ozge Sahin (2019 POMS Doctoral Consortium Chair, 11:30 – 12:15 Introduction-Lunch Johns Hopkins Carey Business School)

- Nada Sanders (POMS President, Northeastern 12:00 – 12:15 Welcome University)

Laying the foundations of - Vlad Babich (Georgetown University) a successful academic - Wedad Elmaghraby (Smith School of Business, 12:15 – 1:15 career: Navigating and University of Maryland) pacing your progress - Senthil Veeraraghavan (Wharton, University of towards tenure Pennsylvania)

1:00 – 1:15 Break Making a mark: Impacting your field and community - Georgia Perakis (MIT Sloan) 1:30 –2:30 through Research, - Sridhar Tayur (Carnegie Mellon University) Teaching, and Service 2:30 – 2:45 Break

Excelling in Research AND - Hyun-soo Ahn (Ross School of Business, University of 2:45 – 3:30 Teaching: Inspiring future Michigan) business leaders - Lauren Lu (Kenan Flagler Business School, UNC)

The job market - Brett Hathaway (Kenan Flagler Business School, UNC) 3:30 –4:15 experience: Candid - Lesley Meng (Wharton, University of Pennsylvania) conversations - Sajad Modaresi (Kenan Flagler Business School, UNC)

- Ozge Sahin (2019 POMS Doctoral Consortium Chair, 4:15 – 4:30 Wrap-Up and Reflections Johns Hopkins Carey Business School)

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A BUSINESS EDUCATION THAT OPENS MINDS. A NAME THAT OPENS DOORS.

Discover what sets us apart. Learn more at carey.jhu.edu. 27

30th Annual Conference of POMS, Washington DC, 2019 Recognizing Excellence in POM Practice Martin K. Starr Excellence in POM Practice Award, 2019

The Martin K. Starr Excellence in Production and Operations Management Practice Award (E-POMP) has been instituted by the Production and Operations Management Society (POMS) to recognize contributions made to the field of Production and Operations Management (POM) by POM practitioners. This award is based on exceptional quality of contributions to the POM field and is presented to that individual who has done an exceptional job in making advances in the practice of POM, promoting the profession, having a significant impact, and building a linkage between industry and academia. These contributions are not restricted to a single organization, and may span time spent at several organizations during the career of the candidate. The cumulative contributions made by each nominee during his/her career are evaluated. It is an international award, and is open to all POM practitioners from around the world. It is POMS’ most prestigious award to recognize a practitioner and an industry leader. The POMS Board in its annual meeting held on April 28, 2006 in Boston, U.S.A. unanimously approved that the award be named after Dr. Martin K. Starr. The POMS Board in its deliberations noted that Dr. Starr has contributed to POMS and its activities since its inception and has been a constant source of guidance and inspiration to POMS. Naming this award after him is indeed a great recognition of his services to the POM profession in general and the POM Society in particular. The first fourteen recipients of the award are: Dr. Colin Kessinger (2018), Dr. Alexander (Alex) Brown (2017), Dr. Russell Allgor (2016), Mr. Pier Luigi Sigismondi (2015), Dr. Dean Bartles (2014), Mr. Josué Christiano Gomes da Silva (2014), Mr. Thomas Debrowski (2013), Dr. Gang Yu (2012), Mr. Edwin Keh (2011), Dr. Krishan Kumar (2010), Ms. Erin J. Wallace (2009), Dr. Dino Petrarolo (2008), Dr. Corey Billington (2007) and Mr. Lee Cockerell (2006). All fourteen recipients are esteemed members of the POM community. Dr. Colin Kessinger is the Managing Partner, End-to-End Analytics. Dr. Alexander (Alex) Brown is the Vice President of Supply Chain in Xilinx. Dr. Russell Allgor is Chief Scientist, Worldwide Operations and Amazon Logistics. Mr. Pier Luigi Sigismondi is the Chief Supply Chain Officer Unilever, and is a member of the Unilever Leadership Executive. Dr. Dean Bartles is currently serving as the General Manager of the Ordnance and Tactical Systems Division at General Dynamics. Mr. Josué Christiano Gomes da Silva is the Chairman and CEO of Coteminas, a global bed and bath home fashion products company based in Brazil. Mr. Thomas Debrowski was Executive Vice President, Worldwide Operations, Mattel, Inc. Dr. Gang Yu is the co‐founder and former Chairman of New Heights Corporation and The Store Corporation (www.yihaodian.com). Mr. Edwin Keh served as Chief Operating Officer and Senior Vice President of Wal‐Mart Global Procurement. Dr. Krishan Kumar served as the Director of Maruti Automotive Center of Excellence. Maruti Suzuki India Limited, is the largest automobile manufacturer in South Asia. Ms. Erin J. Wallace is Chief Operating Officer of Learning Care Group, a position she has held since February 2015. Erin’s previous roles include Senior Vice President of Walt Disney World Operations – where she oversaw the largest and most popular resort destination in the world. Dr. Dino Petrarolo is the Managing Director at Shatterprufe, South Africa's Automotive Glass Manufacturer; and prior to his current position, Dr. Petrarolo served as the Global Head of Manufacturing Development, SABMiller PLC, Sandton, South Africa. Dr. Corey Billington is Professor of Operation Management and Procurement at 28

IMD in Lausanne, Switzerland; and prior to his current position, he served as a Senior Vice President for Hewlett Packard (HP). Mr. Lee Cockerell is a consultant, author, speaker, and a retired Executive Vice President of Operations for the Walt Disney World Company. The committee for the 2019 (E-POMP) award unanimously selected Mr. Jim Miller, currently on the Board of Directors of Wayfair.com, ITRenew, and Brambles Limited; and Dr. Wu, Principal research Scientist of JD.com for this prestigious award. The committee for this award consists of Colin Kessinger (Chair), Martin K. Starr, Christopher (Chris) Tang, Nadia (Nada) Sanders and Sushil Gupta. *******

Mr. Jim Miller has had the opportunity to learn from, influence, and ultimately lead the operations of many cutting-edge companies during their early-growth stages and formative years. This experience spans the introduction of the Pentium processor, the revolution of e-commerce, the mass commercialization of solar power, the hyper-scaling of the modern data- center, and the current rapid innovation of additive printing. These represent seminal moments in the industries they represent, as well as shape the capabilities of the modern supply chain. Early in his career at IBM as a systems engineer for navigation and guidance systems, Jim was drawn to using quantitative methods to solve large scale systems engineering problems. This thread has guided Jim’s entire professional career. At MIT’s Sloan School of Management, he was lucky enough to be taught Operations Research by Dr. Steve Graves. This was a pivotal moment in cementing Jim’s philosophy that the modern operations and supply chain organization should use OR and Management Science as the bedrock of its core management principles. Jim joined Intel at the birth of the Pentium and he implemented many analytical tools and practices than improved the operational efficiency and yield of the operations that he ran. He ran production and manufacturing for one of Intel’s large Assembly and Test plants and was a member of the start-up team for the Pentium microprocessor. During his tenure, he oversaw high-volume production of the last generation of the 80486, the Pentium, Pentium-Pro and Pentium II microprocessors. As Amazon’s first Vice President of Supply Chain, Jim was a member of the team that built Amazon’s modern fulfillment operations. In this role, Jim built and ran organizations that included supply chain management, reverse logistics, operations decision support and analytics, and global planning. He managed Dr. Russell Algor’s analytics team that worked magic on a daily basis to provide insights and operational excellence to Amazon during its meteoric growth days. Jim’s capstone achievement was running the worldwide operations for Google where he built an organization on an analytics foundation that provided innovative approaches to a myriad of large-scale problems in the domains of supply chain, manufacturing operations, commodity management, energy, logistics, real estate, construction, telecommunications, pricing, economics, and computer science. In this role, he supported Google’s Cloud infrastructure and Google Fiber and oversaw the aggregate spend of $70B of capital. Additionally, he was responsible for Google Energy, LLC and Corporate & Social Responsibility and he was the General Manager of Google Energy, LLC, the world’s largest non-utility provider of renewable energy. He ran the real estate group that procured land for Google’s datacenter infrastructure. He was also actively engaged with Google’s efforts in the area of Computational Genomics and Biology as it’s founder and executive sponsor (now part of Google Life Science/Verily). He 29

also was actively engaged in most operational aspects of Google including Access & Energy, Google [x], Chrome, Android and Ads & Commerce. Jim was most recently the Chief Executive Officer of Arevo Inc. In this role, he has responsibility for commercializing and ramping Arevo’s 3D-printing of continuous carbon fiber deposition technology and fabrication processes. Jim also spent time at Cisco where his responsibilities during his tenure included Global Transportation and Logistics, Head of Asian Operations, New Product Introduction, and Advanced Manufacturing Technology development. Finally, Jim also served as the Executive Vice President of Sanmina-SCI Corporation, one of the world’s largest electronic manufacturing service providers, where he had responsibility for their industrial, clean tech, multimedia and automotive businesses. Jim is currently on the Board of Directors of Wayfair.com, ITRenew, and Brambles Limited. Jim is a member of the Technical Advisory Network at the Boston Consulting Group (BCG) where he advises companies on operations, supply chain management, IoT, ML and AI, Cloud, eCommerce, Logistics, Analytics and Digital Transformation. Jim continues to work with Google as a Senior Advisor to GoogleX and Google Life Sciences/Verily. Jim maintains close ties to the academic community to create a strong bridge between theory and practice. He serves on the Engineering Advisory Committee for Purdue University’s School of Engineering, where is he is a recipient of the Distinguished Engineering Alumni Award and the Outstanding Aerospace Engineer Award and where he earned the title of “Old Master.” Similarly, he serves on the MIT Corporation, which provides counsel on current activities and future directions of MIT, and on the Leadership Council of the Corporate Eco Forum, a cross-industry consortium to help accelerate sustainable business practices. Finally, Jim has been a guest lecturer at Harvard University, MIT, Stanford University, The University of Pennsylvania-Wharton, UCLA, the University of Michigan, Northwestern University, and Purdue University. He received his BS degree in Aeronautical and Aerospace Engineering from Purdue University in 1986. He received his MS degree in Engineering from the Massachusetts Institute of Technology in 1993. He received his MS degree in Management from the Sloan School of Management at the Massachusetts Institute of Technology in 1993. While he was at MIT, he was a Fellow in the Leaders for Manufacturing (LFM) Program. *****

Dr. Di Wu is the Principal Research Scientist of JD.COM’s Smart Supply Chain Business Unit. This unit is a critical part of JD’s Silicon Valley R&D center located in California. JD.COM is one of the world’s largest online retailers with over US$ 67 billion in revenue, serving over 300 million active customers in 2018. JD is the largest retailer In China, offering a wide selection of authentic products at competitive prices which are delivered in a speedy and reliable manner. With more than 500 warehouses and more than RMB 1,600Billion annual GMV, JD.COM faces many unique challenges in China. Currently, Di leads a team of research scientists to develop innovative solutions by using data analytics (e.g., machine learning and deep learning) and operations research analysis (e.g., simulation and optimization). These solutions are intended to help JD.COM to improve its demand forecast accuracy as well as its order fulfillment operations so that JD.COM can provide better, cheaper and faster experience for its customers. The innovative solutions developed by Di and his team have created economic value – they saved JD.COM millions of dollars. Also, their innovative solutions have been recognized by the academic community through research articles in technical journals as well as technical patents. Di has 30

research papers and patents covering a wide range of Operations Management related topics include replenishment algorithms, transshipment optimization, demand forecasting, pricing optimization, fulfillment optimization, etc. Prior to JD.COM, Di served as a Senior Research Scientist at Amazon.com, where he worked on varies projects to optimize Amazon’s delivery network. These projects required him to optimize Amazon’s transportation network capacity by using demand forecasting, system simulation, and optimization. The underlying capacity planning models and scheduling processes are complex, because these models incorporate all middle-mile line haul routes and the detailed operations at Amazon’s sortation centers. Di also worked on various cross-functional team projects to curb the surge of inventory handling cost during peak seasons. Di and his team developed a cost-effective inventory planning system by taking the warehouse capacity into consideration. Besides technical projects, Di is actively involved in promoting OM within and outside the company to bridge the gap between academia and industry in the field of OM. For example, Di has helped creating the Global Optimization Challenge in 2018 -- an online competition event that participants are challenged with practical OM problems originated from JD.COM’s operation. This event attracted more than 3500 contestants worldwide. Currently, Di is co-chairing the POMS-JD.COM Data Driving Paper Award in 2019 to promote practical and theoretical research on data driven solutions to solve real-world problems. Moreover, Di is fostering strong collaborations with researchers (e.g., Hau Lee of Stanford and Max Shen of UC Berkeley) to tackle complex operational problems using start-of-art technics. Dr. Di Wu received his Ph.D. and Masters of Science degrees in Civil Engineering from University of Florida with a concentration on Transportation. He also received his Master and Bachelor degrees in Aerospace Engineering and Automation from Tsinghua University. 31

Supply Chain & Operations Management Gemma Berenguer Suresh Chand

Amy David Gökçe Esenduran

Qi Annabelle Feng Ananth Iyer

Justin Zheng Jia Mengshi Lu Susan Feng L u Zhan Pang

Olga Senicheva J. George Shanthikumar

Pengyi Shi

Krannert’s strength in operations & supply chain is underscored by our faculty expertise in optimization and stochastic modeling, empirical analysis, and data-integrated operational decision making, covering a wide range of operational areas in e-commerce, healthcare operations, inventory management, not-for-profit operations, supply network design, and sustainable and social responsible supply chains. Our faculty actively involves in Production and Operations Management Society in various capacities and has been recognized by many awards from the Society.

Our faculty are also dedicated to the success of our students in both knowledge building and career development. Our Production and Operations Management undergraduate program is ranked # 4 by U.S. News and our Production and Operations Management master program is ranked # 7 by U.S. News. Moreover, Krannert School is proud that our student population is one of the most globally diverse of any U.S. management school. 32

30th Annual Conference of POMS, Washington DC, 2019 Sushil K. Gupta POMS Distinguished Service Award Recognizing Outstanding Service to POMS

The Production and Operations Management Society (POMS) created the POMS Distinguished Service Award in its annual meeting in Reno, April 29, 2011, to recognize contributions made by its members to the growth of the Society.

In its quest to identify the most deserving person to receive the first award, it was no surprise that the POMS Board, consisting of 28 people from around the world, unanimously and very enthusiastically voted at its meeting in Chicago, April 20, 2012, that the first POMS Distinguished Service Award should be given to Dr. Sushil K. Gupta, POMS Executive Director, Professor at Florida International University (FIU), Miami, USA. Sushil was presented with the award during the POMS awards ceremony luncheon on April 22, 2012 in Chicago. Immediately after the award was given to Dr. Gupta, Dr. Luk Van Wassenhove, Professor at INSEAD, , and past president of POMS, announced another unanimous decision of the POMS Board. Luk proclaimed that this is the first and the last POMS Distinguished Service Award. “Starting now”, he said, “The award will be known as the Sushil K. Gupta POMS Distinguished Service Award. All future POMS Distinguished Service awards will be named after Dr. Gupta to honor him for his dedicated services to POMS.”

Dr. Sushil Gupta’s superb administrative skills have led POMS to grow in size, become a stronger society, and truly international in scope. Dr. Gupta has been involved in the planning and execution of all major POMS initiatives like increasing membership, establishment of awards, creation of colleges and regional chapters, more successful POMS conferences, greater impact of publications and more powerful web development. He has worked successfully and continuously with a diverse constituency from around the globe. Dr. Gupta has been the POMS Vice President of Membership and then POMS President. He was elected a POMS Fellow in 2004 ‐ the year that the POMS Fellowship was instituted.

The first Sushil K. Gupta POMS Distinguished Service Award was given at the POMS Annual Conference Awards Ceremony in Denver, May 3 ‐ May 6, 2013. Dr. Martin K Starr was the first recipient of this award. In the following years other award winners include: Dr. Cheryl Gaimon and Dr. Hau Lee (2014), Dr. James P. Gilbert and Dr. Chelliah Sriskandarajah (2015), Dr. John J. Kanet and Dr. Nagesh Murthy (2016), Dr. Christopher Tang (2017), and Dr. Subodha Kumar (2018).

Now the Committee for the Sushil K. Gupta POMS Distinguished Service Award (2019) has unanimously selected Dr. Shailesh Kulkarni as the award winner for this year.

33

Dr. Shailesh Kulkarni has been chosen as award winner for the Sushil K. Gupta Production and Operations Management Society (POMS) Distinguished Service Award, 2018 in recognition of his outstanding service to POMS. Dr. Kulkarni served the Production and Operations Society as the Associate Vice-President for Sponsorship for several years, during which time he aggressively sought new sponsors and increased levels of contributions. His efforts were rewarded by a significant increase in the number of sponsors as well as sponsorship dollars. In addition, he and his team were very active in arranging signage at our annual meetings and thus contributing to the smooth running of the conferences. Most recently, Shailesh had been elected as Vice- President Finance but passed away tragically and unexpectedly on July 6, 2018. He was very passionate about the POMS mission and always looking for ways help the society scale greater heights in the years to come. This posthumous award recognizes not just the contributions he made to POMS and the field we serve, but also the contributions he would have made in the future.

Dr. Kulkarni was a professor of business analytics in the Department of Information Technology and Decision Sciences, College of Business, University of North Texas, Denton, Texas. He was respected and well-known as an excellent researcher in the operations management community.

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30th Annual Conference of POMS, Washington DC, 2019 Emerging Economies Doctoral Student Award

The Production and Operations Management Society (POMS) created the Emerging Economies Doctoral Student Award to encourage the development of future scholars in emerging economies and to begin to build connections between these future scholars and POMS. To be eligible for an award, an applicant has to be enrolled in a Ph.D. program in Operations Management or a related discipline offered by a university in a country belonging to one the following three regions – Africa, Asia‐Pacific, and Latin America and the Caribbean. For 2019, POMS appointed a committee comprised o f Amit Eynan, Chair (University of Richmond), Burcu Keskin (University of Alabama), Walid Klibi (KEDGE Business School), Marilyn Lucas (University of Vermont) and Rajesh Srivastava (Florida Gulf Coast University). The committee was charged with recommending recipients for the award. The committee is pleased to recognize the following three individuals as the 2019 Emerging Economies Doctoral Student Award recipients.

Award Recipients

Abhishek Srivastava is a doctoral student in the area of Quantitative Methods and Operations Management at the Indian Institute of Management Kozhikode (IIMK) India. He received his master’s degree in Fiber Science & Technology from Indian Institute of Technology (IIT) Delhi in 2012. He got All India Rank 02 in Graduate Aptitude Test in Engineering GATE) 2012. He is a recipient of the scholarship awarded by the Ministry of Human Resource Development (MHRD, India) during the Masters of Technology program. He worked as assistant professor in National Institute of Technology (NIT) Jalandhar, Punjab India. His research papers have been presented in reputed international operations management conferences such as INFORMS, DSI, and SOM. Abhishek received the Highly Commended Paper Award at the doctoral colloquium of the 11th ISDSI International Conference held at Indian Institute of Management Tiruchirappalli, 2017. He also received the Emerald Best Research Paper Award at the doctoral colloquium of XXII Annual International Conference of Society of Operations Management held at Indian Institute of Management Kozhikode, 2018. He has also published several interesting teaching case studies in Emerald and Ivey. His major research interests include sustainable supply chain, buyer-supplier relationship in a supply chain, supply chain coordination, stochastic inventory modeling and pricing in game theory.

Andres Gutierrez is a last year Ph.D. student at the Universidad de los Andes (UNIANDES) School of Management, Colombia. He received his Master and Bachelor degrees in Industrial Engineering from UNIANDES. He is also an Engineer with emphasis in Computer Sciences for Decision Support from the IMT Atlantique (France), Master in Management Research (UNIANDES), and has already fulfilled the requirements for his Ph.D. at the University of Technology of Troyes. He has taught courses in production topics in engineering and tools to support decision making process in management. His research interests include simulation, 36

optimization, and algorithm development in logistics and maintenance. For his Ph.D dissertation, Mr. Gutierrez is addressing stochastic vehicle routing problems and the maintenance of wind farms, which have been presented in international conferences and published in high-quality journals. His current research is focused on urban logistics by applying data analysis techniques, machine learning, simulation, and heuristic solution approaches.

Bhawna Priya is a third year research scholar in Operations Management at Indian Institute of Management, Lucknow. She received her Master of Technology in Computer Application from Indian Institute of technology, Delhi and Bachelor of Technology in Electronics and Telecommunication from College of Engineering, Pune. During her master’s dissertation work, she developed a project portfolio selection model and applied it to Start up India, Stand up India Scheme (launched in January 2016 by Indian government) for effective allocation of funds to deserving startups. Her main areas of interests are simulation, supply chain coordination and supply contracts. She is currently working with Prof. Indranil Biswas on financially constrained supply coordination problem using newsvendor framework. She has presented her work in Sixth Biennial Supply Chain Management Conference held on December, 2018 at the Indian Institute of Management Bangalore 37 Because learning changes everything.®

What does it take to be a learning science company?

machine learning + cognitive science + predictive analytics + educational theory 38 Conference Tracks

Behavioral Operations Management (BOM) Kyle Hyndman, University of Texas Dallas [[email protected]] Shan Li, Baruch College [[email protected]] The focus of this track is the analysis of human behavior with relevance to operations management. Examples include behavioral drivers of operational performance, decision making, social preferences and team dynamics & collaboration. Research submitted to this track should have a clear operations context. All research methodologies are welcome.

Closed Loop Supply Chains (CLSC) Amit Eynan, University of Richmond [[email protected]] Kathryn Stecke, University of Texas Dallas [[email protected]] Closed-loop supply chains are designed and managed to explicitly consider the reverse and forward supply chain activities over the entire life cycle of products. Papers utilizing all types of methodologies to analyze closed-loop supply chain management principles in the context of environmental sustainability are invited.

Data Science (DSC) Zeyu Zheng, University of California Berkeley [[email protected]] Di Wu, JD.COM Sillicon Valley R&D Center [[email protected]] In light of the conference theme "POM in Data Driven Smart Decision Making Era", this track invites all submissions that integrate data into research and industrial practices. We welcome all submissions that include (but are not limited to) applying data science, data-driven modeling and optimization to address production and operations management issues, or advance the methodologies to enhance machine learning, data-driven stochastics and optimization techniques that can address business challenges in a wide range of applications.

Economics Models in Operations Management (EMO) Leon , USC [[email protected]] Yen-Ting Lin, University of San Diego [[email protected]] Gokce Esenduran, Purdue University [[email protected]] This track explores economic models in operations management. Submission topics include (but are not limited to) industrial organization theories investigating strategic interactions between firms and policy makers; game theory applications involving cooperative or non- cooperative behavior; contract design problems under asymmetric information; procurement auctions; pricing; and consumer behavior, etc.

Emerging Topics in Operations Management (GEOM) Bin Hu, Naveen Jindal School of Management [[email protected]] Cuihong Li, University of Connecticut [[email protected]] The track of Emerging Topics in Operations Management applies operations management principles to emergent themes. The submissions should highlight how OM principles and techniques have enhanced practice in new areas and industries, e.g., additive manufacturing, online/mobile service platforms, sports, entertainment, robotics, transport services, sharing economy, new technology driven hospitality services, and family owned businesses. We welcome papers based on all types of methodologies, including theoretical, empirical, and field- based research, as well as interdisciplinary and applied approaches. 39 Conference Tracks

Empirical Research in Operations Management (ERO) Ruomeng Cui, Emory University [[email protected]] Meng Li, Rutgers University [[email protected]] The track of Empirical Research in Operations Management focuses on operations management research using empirical methodology. We welcome all submissions, especially the research based on data from sources including but not limited to field experiments, case studies, controlled experiments, archival records, surveys and simulations. The data could be from any industry including retail, manufacturing, financial, wholesale, and other services, etc. The reported research should apply advance operations concepts and should provide insights helpful to make strategic and operational decisions. Keywords: Econometrics, Machine Learning, Time series, Statistics, Case Study, Content Analysis, Empirical Methodology, Data Envelopment Analysis, Event Study, Regression, Simulation, Structural Estimation, Experiment, Panel, Population, Survey, Operations Strategy.

Energy Supply Chains (ENR) Tianhu Deng, Tsinghua University [[email protected]] Yong Liang, Tsinghua University [[email protected]] We invite submissions from scholars and practitioners on research topics related to energy and natural resources such as renewable/alternative energy integration, wind and solar energy modeling/forecasting, energy supply chains, energy policy/regulation, energy efficiency, demand response management, smart grid operations, power generation and scheduling, energy storage, transmission and distribution networks, energy finance, oil and gas production and distribution, land use planning, water management, biodiversity conservation, industries related to natural resources such as fisheries, forestry, agriculture, mining and tourism. All methodologies including theoretical, empirical, case and field studies are welcome.

Environmental Operations Management (EOM) Wei Qi, Mcgill University [[email protected]] The Environmental Operations Management track invites papers that examine the interaction of firms' operations with the environment. Topics of interest include, but are not limited to, sustainable business models, circular economy, sharing economy, eco-efficiency, green product design, supply chain design for the environment, contracting and incentives under environmental concerns, environmental regulation, sustainable transportation, emissions reduction, waste management, environmental innovations and strategies, etc. The track welcomes all research methodologies. 40 Conference Tracks

Finance and Operations Management (FOM) Yixuan Xiao, City University of Hong Kong [[email protected]] Yunxia Zhu, University of Nebraska Lincoln [[email protected]] Xiaole Wu, Fudan University [[email protected]] Interface of finance and operations management has drawn growing attention from the operations community. Such research explores the gaps left in the interfaces, and contributes to the theory of at least one field or provides managerial implications that cannot be revealed without bringing the knowledge of the two fields together. We welcome papers representing a variety of research paradigms (analytical, empirical, and behavioral).Example topics include (but certainly are not limited to): the impact of capital constraints on operational decisions; interactions between financial claimholders and operational claimholders of a firm; the roles of operational flexibility and financial contracts in reducing cash flow volatility; asymmetric information problems that arise when financial and operational claimholders interact; the analysis of policies that directly and indirectly affect both operational and financial activity; special finance and operations interface topics in industries such as financial services, energy, commodity trading, shipping, and logistics; the use of financial markets to inform operational decisions.

Global Supply Chain Management (GSCM) Xiang Fang, University of Wisconsin Milwaukee [[email protected]] Sammi Tang, University of Miami [[email protected]] Nishant Mishra, K.U.Leuven [[email protected]] As the world becomes more globalized, supply chains of most companies span over many continents, and increasingly, developing economies. Global supply chain challenges could include, among others, distributed sourcing of resources and materials, global manufacturing operations, and sourcing of design and innovation capabilities. Multiple countries can provide sources of demand. Also, these supply chains can have multiple stakeholders such as governments, competitors, non-profit governmental organizations, and peer companies. We invite papers that are clearly motivated and informed by industry challenges and advance our knowledge on management of global supply chains. We are open to a variety of research methodologies (e.g., analytical modeling, empirical analysis, and extensive field-base case studies) and a wide range of manufacturing and service industries.

Healthcare Analytics (HCA) Nan Liu, Boston College [[email protected]] Auyon Siddiq, UCLA Anderson School of Management [[email protected]] In the Healthcare Analytics track, we seek submissions that analyze (large-scale) health data within various clinical and healthcare improvement and decision processes. This includes diagnosis, treatment optimization, outcome prediction, and population health. Data may include electronic health records recording patient conditions, diagnostic tests, labs, imaging exams, treatments, and outcomes, as well as systems collecting genomics and proteomics data, claims and financial records, and clinical guidelines and best practices. Analytical advances and actual implementations are both welcome. 41 Conference Tracks

Healthcare Operations Management (HOM) Pengyi Shi, Purdue University [[email protected]] Zhan Pang, Purdue University [[email protected]] For the Healthcare Operations Management track, we seek submissions that highlight the effectiveness of operations management in improving overall patient outcomes by enhancing the processes and systems critical to the delivery of healthcare.

Humanitarian Operations and Crisis Management (HOCM) Mahyar Eftekhar, Arizona State University Tempe [[email protected]] Christopher Zobel, Virginia Tech [[email protected]] We invite quality submissions within the scope of humanitarian operations and crisis management. Topics may include (but NOT limited to): disaster management (preparedness, response, relief, recovery and mitigation); emergency and crisis management; vulnerability mapping; coordination and collaboration among humanitarian actors; information issues and challenges; sustainable humanitarian operations; partnerships in humanitarian and crisis management; operational issues; practice-academia relationship gaps in humanitarian logistics; procurement and pre-positioning; buyer-supplier relationships; data sources in humanitarian and crisis management operations; rebuilding and restoration activities and impact on beneficiaries; current disaster management challenges; climate change issues; methodological challenges and tools; country or regional-themed research; as well as humanitarian and crisis management policy issues. We are open to modeling, simulation, empirical, analytical and conceptual papers as well as case studies.

Information Systems and Operations Management (ISOM) Ravi Srinivasan, Loyola University Maryland [[email protected]] Submissions to this track should focus on the various ways in which information flows impact operational functions in a firm or across firms. Information Systems can be used to coordinate activities within the firm as well as across firms in the supply chain. This track is appropriate for research at the intersection of Information Systems and Operations Management including a broader spectrum of topics.

Inventory Management (INVM) Xiting Gong, The Chinese University of Hong Kong [[email protected]] Sean Zhou, Chinese Univ of Hong Kong [[email protected]] The Inventory Management track invites submissions of research on efficient management of inventory and capacity in manufacturing and service operations. The topics may also include the interfaces with marketing (e.g., inventory-based demand shaping strategies), finance (e.g., balance between inventory and cash flow), and other disciplines.

Manufacturing Operations (MANF) Lian Qi, Rutgers University [[email protected]] This Manufacturing Operations track covers manufacturing operations related topics, such as capacity and workforce management, scheduling, (data-driven) operations optimizations, lean and SERU systems, service-oriented manufacturing, quality management, and sustainability. Some empirical studies are also covered. 42 Conference Tracks

Marketing and Operations Management (MOM) Qi Feng, Purdue University [[email protected]] Jing Zhou, University of North Carolina Charlotte [[email protected]] We invite submissions that investigate managerial issues at the interface of operations management and marketing. Whereas operations management typically deals with supplying goods and services efficiently, marketing mostly focuses on how to generate and sustain demand for goods and services. Research at this interface should consider both the demand and supply sides by appropriately incorporating consumer preferences to demand models, which in turn, influence the operational decisions on the supply side. Consistent with the POM journal’s mission, we welcome submissions that utilize a variety of methodologies, including but not limited to quantitative/qualitative modeling, empirical data analysis, and simulation.

Next Generation Operations (NGO) Jayashankar Swaminathan, University of North Carolina Chapel Hill [[email protected]] This track consists of research and advancements in many new areas including blockchains, additive manufacturing, data analytics, e-commerce and sustainability.

Operational Excellence (OEX) Torbjørn Netland, Eth Zurich [[email protected]] David Peng, University of Houston [[email protected]] Rachna Shah, University of Minnesota [[email protected]] Achieving and sustaining operational excellence continues to be a topic of great interest to practice and academia. Submissions under this track should report on research related to tactics and strategies for operational excellence – spanning from implementation of better shop -floor methods for improving operations to cultivating learning organizations for sustaining improvement initiatives.

Operations and Sports Management (OSM) David Bamford, Manchester Metropolitan University [[email protected]] Iain Reid, Manchester Metropolitan University [[email protected]] We invite submissions from scholars and practitioners on research topics relating to the sports operations management and servitization. Key themes include: capacity; layout; forecasting; purchasing; supply chain management; distribution; quality; project management; product development, human resources, process design; and improvement perspectives. Topics of interest include efficiency and effectiveness of, club operations, sport events, sport services, processes, on-pitch performance, sport data analytics and technology utilization, as well as keeping spectators, fans, athletes and other key stakeholders satisfied. All methodologies including theoretical, empirical, case studies and panel discussions are welcome.

Panels & Meetings (MEET) Ruxian Wang, Johns Hopkins University [[email protected]] Zuo-Jun Max Shen, University of California Berkeley [[email protected]] Nan Yang, University of Miami [[email protected]] Ken Klassen, Brock University [[email protected]] POMS Events (e.g.Doctoral Consortium, Emerging Scholars, Meet the Editor, etc.) 43 Conference Tracks

POM in Food and Agriculture (PAG) Sushil Gupta, Florida International University [[email protected]] Xiaoyan Qian, Dongbei University of Finance and Economics [[email protected]] Martin Starr, Rollins College [[email protected]] This new track in POM deals with supply chains in the food industry, processing, distribution, food waste and perishability management (including date labeling). This track is not limited to agricultural products, i.e., growing, harvesting, preparing and processing. Agriculture is predominant but the domain of Food and Agriculture must include livestock, forestry, and fishing products as well. Providing food for everyone on the planet Earth is essential. In the future, the true challenge may be for POM to feed space stations, as well as colonies on the moon and Mars.

POM in Practice (PPR) Christopher Tang, University of California Los Angeles [[email protected]] Hongmin Li, Arizona State University Tempe [[email protected]] This track organizes sessions that examine research issues arising from different types of operational issues in practice across a variety of industries.

Product Innovation and Technology Management (PITM) Tian Chan, Emory University [[email protected]] Morvarid Rahmani, Georgia Institute of Technology [[email protected]] This track focuses on organizational value creation and value capture through new products or services, new business models, new processes, learning, and technological developments. We invite submissions exploring these issues with all types of methodologies (i.e., analytical, empirical, experimental, simulation-based, etc). Topics of interest include, but not limited to, product development, innovation process, service design, learning curves, organizational learning, technology strategy, identification and commercialization of new technologies, and the management of the R&D process. While the track emphasizes innovation, learning, and technology management with an operations focus, given the multidisciplinary orientation of these domains, we also welcome submissions with close ties to other areas of management.

Public Sector Operations Management (PSOM) Gemma Berenguer, Purdue University [[email protected]] Public sector operations management track seeks submissions that focus on theoretical and applied operations and supply chain research directed at solving problems related to public sector organizations, including those in collaboration with private and non-profit organizations. Examples include but are not limited to research in humanitarian logistics, transportation, health care, defense, academic institutions, criminal justice, and energy supply chains. 44 Conference Tracks

Purchasing and Supplier Management (PSM) Stephan Wagner, Swiss Federal Institute of Technology Zurich [[email protected]] Tobias Schoenherr, Michigan State University [[email protected]] Purchasing and supply management is crucial for the effective and efficient operation of manufacturing and service firms. This track is designed to facilitate presentations that advance knowledge and theory of practices evolving in the field of purchasing and supply management. Topics of interest in this track include, but are not limited to outsourcing, global sourcing, risk and disruption in the upstream supply chain, supply networks, service purchasing, relationship management and buyer-supplier relationships, supplier innovation, supplier development, contracting, behavioral issues, technological advances for purchasing (e.g. artificial intelligence), as well as issues related to sustainability and green supply management. Furthermore, this track welcomes papers based on all types methodologies.

Retail Operations (RO) Dorothee Honhon, University of Texas Dallas [[email protected]] Papers presented in the retail operations track focus on research about the last stage of the supply chain, that is, between the retailer and the end consumer. Some of the topics discussed this year include omni-channel retailing, e-commerce, waste, product returns and assortment planning. Some of the methodologies used include analytical models, empirical analysis and behavioral research.

Revenue Management and Pricing (RMP) Ruxian Wang, Johns Hopkins University [[email protected]] Dan Zhang, University of Colorado Boulder [[email protected]] The area of Revenue Management and Pricing (RMP) has gained popularity in recent years both from academic and practical perspectives. While new and innovative solutions are being developed, we witness a growing complexity in the interaction between consumers and firms. We strongly encourage submissions on the growing spectrum of interests in RPM—applications in new industries, analytical models, interactions with other business streams (e.g., marketing, finance), empirical methods, as well as behavioral aspects in RMP.

Scheduling and Logistics (SCHL) Harihara Natarajan, University of Miami [[email protected]] Zhi-Long Chen, University of Maryland [[email protected]] Scheduling and logistics are important fields in operations management. This track is open to any topics related to scheduling and logistics including production scheduling, manpower scheduling, appointment scheduling, supply chain scheduling, distribution systems, warehousing, cargo handling, vehicle routing, and aviation, maritime, and railway operations. 45 Conference Tracks

Service Operations (SOM) Feng (Susan) Lu, Purdue University [[email protected]] Kejia Hu, Vanderbilt University [[email protected]] We invite submissions from scholars and practitioners interested in all aspects of research, teaching, and practice in Service Operations Management. Subjects may include, but are not limited to: service measurement, service productivity, service supply chains, product-service systems, service science, service design, service quality, service recovery, lean service, IT- enabled services, e-service, management of service technology, service innovation, service analytics, service organizational design and structures, service value, performance management systems in services, coordinating service strategy and operations, service outsourcing implications, behavioral service operations, global service operations, non-profit services operations, public services operations, interdisciplinary service studies, service practice, and teaching service operations. We welcome all research methodologies, including theoretical, empirical, case studies and field studies, presentations from practitioners, and papers on teaching service operations. Tutorials and panel sessions are also encouraged.

Social Media and Internet of Things (SMA) Amit Mehra, University of Texas Dallas [[email protected]] Sunil Wattal, Temple University [[email protected]] Social Media and Internet of Things are two driving forces for the digitization of society. Social Media creates connectedness and digitizes interactions amongst peers, and enables users to share thoughts, comments, feedback, and knowledge. Internet of Things digitizes the business processes and consumer activities by embedding sensors and internet connectivity in devices such as industrial machines, fitness trackers, household appliances. Both social media and internet of things generate vast trails of digital data which firms collect and mine to enhance various aspects of business operations. The focus of this track is to solicit research on social media and internet of things and how these have emerged as transformational forces in business through the provision of micro-level data about business processes and consumer behavior.

Socially Responsible Operations (SRO) Xiaomeng Guo, Hong Kong Polytechnic Univ [[email protected]] The Socially Responsible Operations Track welcomes papers that address the social impacts of operations and supply chains, e.g., responsible sourcing, chemical management, supply chain transparency, health and welfare impacts, the application of operations and supply chain management principles in developing economies, to name a few examples. We welcome research based on a variety of methodologies such as mathematical models, lab or field experiments, empirical research based on primary or secondary data, and practice-focused research.

Supply Chain Analytics (SCA) Long He, National University of Singapore [[email protected]] Long Gao, University of California Riverside [[email protected]] We invite submissions that explore various managerial issues in supply chain related to the flow of materials, information and money, in order to draw managerial insights into improving supply chain performance. The focus of this track is on papers which include a strong data- driven analytics component. We welcome both modeling and empirical research work with analytical applications and use of big data in supply chain settings. 46 Conference Tracks

Supply Chain Management (SCM) Guoming Lai, University of Texas Austin [[email protected]] Olga Perdikaki, University of South Carolina [[email protected]] Xin Geng, University of Miami [[email protected]] We invite submissions that explore various managerial issues in supply chains. To gain competitive advantage in today’s complex global markets, it is crucial for firms to carefully manage and coordinate three essential flows of supply chains: materials, information, and finances. We welcome theoretical research that develop models or tools to analyze these essential flows and draw managerial insights into improving supply chain performance. We welcome all types of research, including analytical, empirical, behavioral experimentation and field-based, as well as interdisciplinary approaches.

Supply Chain Risk Management (SCR) Mengshi Lu, Purdue University [[email protected]] Yulan Wang, Hong Kong Polytechnic Univ [[email protected]] We invite submissions on the general theme of risk management in supply chains, including, but not limited to, cost, disruption, quality, reputation, and yield risks, and strategies/tactics to manage these risks. We welcome research papers based on all types of methodologies, e.g., analytical, behavioral, empirical, and field-based, as well as interdisciplinary approaches.

Sustainable Operations (SUST) Ho-Yin Mak, Oxford University [[email protected]] Beril Toktay, Georgia Institute of Technology [[email protected]] This track is open to papers that apply operations management principles in the context of environmental, social and economic sustainability. We welcome papers based on all types of methodologies, including theoretical, empirical, and field-based research.

Teaching/Pedagogy in POM (TPOM) Ju Myung (JM) Song, San Jose State University [[email protected]] Yao Zhao, Rutgers University [[email protected]] This track is focused on research, practices, and new ideas in, but not limited to, the following aspects of teaching production and operations management:(1) development and delivery of new courses/curriculum that prepares students for essential skills for the 21st century(2) innovative delivery methods for new or existing courses(3) development and delivery issues concerning online courses, including Massive On-line Open Courses (MOOCs), and other new approaches(4) course design for student-centered learning(5) innovative teaching strategies for student engagement and retention(6) technology tools for effective student learning(7) lessons learned from new teaching strategies(8) outcomes based course design including Assurance of Learning (AoL)(9) integration of material within and across courses, disciplines, and programs, and(10) enhancement of practice/experiential learningIn particular, we highlight recent advances in the following areas:- Designing online courses- Innovative and interactive games- Supply chain analytics curriculum/course design- New technologies, case studies and teaching tools for effective learning 47

The Journal of Supply Chain Management welcomes submissions for its 2019 emerging discourse incubator (EDI), described below. While the goal of an EDI is similar to that of a special issue, the EDI format allows discourse on an emerging topic to develop over an entire year, beginning with invited papers from eminent scholars and emerging researchers in the first issue, followed by submitted articles in subsequent issues. The longer timeframe will lead to deeper insights and provide a stronger foundation for future research.

Research at the Intersection of Supply Chain Management and Public Policy and Government Regulation The increase in regulations related to transparency, buyer-supplier anti-trust, food and transportation safety, and international trade demonstrates the extent to which supply chain issues are no longer merely business issues, but progressively involve the complex confluence of business, law, social policy, human rights, politics, and international relations. On one hand, the myriad of national and international regulations related to trade and competition, safety and security, labor and human resources, energy and environment, and technology and innovation have significant implications on supply chain strategy, structure, and decision-making. On the other hand, the rapid advancement in technologies such as blockchain, artificial intelligence, delivery drones, robots, globalization, and other societal shifts have outpaced existing regulations. In some cases, supply chain-oriented policies, norms, or codes of conduct are leading the creation of new regulations. The goal of this EDI is to encourage empirical, theory-based discourse about the intended and unintended consequences of regulations on SCM and/or how SCM thinking, principles, and practices inform the creation of new regulations or the adaptation, replacement, or removal of existing regulations.

Upcoming Invited EDI Articles: • Harland, C., Telgen, J., Callender, G., Grimm, R., and Patrucco, A. “Implementing Government Policy through Public Procurement” • Gundlach, G., Frankel, R., and Krotz, R. “Competition Policy and Antitrust Law: Implications of Developments in Supply Chain Management” • Dobrzykowski, D. “Understanding the Downstream Healthcare Supply Chain: Unpacking Regulatory and Industry Characteristics” • Tokar, T. and Swink, M. “Public Policy and Supply Chain Management: Using Shared Foundational Principles to Improve Formulation, Implementation and Evaluation”

Link to Call for EDI Papers: https://static1.squarespace.com/static/59c10aa8a803bb8494d84942/t/5b5192328a922d1f46250c40/15320 72499891/Call+for+Papers+for+the+2020+Emerging+Discourse+Incubator+7-5-2018.pdf

Please direct queries to any of JSCM’s co-editors: Mark Pagell ([email protected]), Brian Fugate ([email protected]), or Barbara Flynn ([email protected]). Panels, Workshops, and Tutorials 48 Sessions for Friday, May 03 Friday, 08:00 AM - 09:30 AM

Friday, 08:00 AM - 09:30 AM, Georgetown West Track: Teaching/Pedagogy in POM Invited Session: Panel: Online and Blended Education in SCM 35 Chair(s): Eva Ponce-Cueto

093-2445 Impact of Online and Blended Education in SCM Eva Ponce-Cueto, Associate Professor, Massachusetts Institute of Technology, United States Josue Velazquez-Martinez, Assistant Professor, Massachusetts Institute of Technology, United States The impact of online/blended education in SCM will be discussed in this session. We will compare traditional Master's Degree with Blended Master's Degree in SCM. We will share the experience and lessons learned implementing the MITx MicroMasters and Blended Master’s Program in SCM at MIT.

Friday, 09:45 AM - 11:15 AM

Friday, 09:45 AM - 11:15 AM, Jefferson East Track: Panels & Meetings Invited Session: Practice Leaders 1 70 Chair(s): Claire Senot Carrie Queenan

093-2428 Practice Leaders Forum 1 Amit Garg, CEO, CRMantra, Inc., United States Kevin Knarr, Senior Vice President, Operations Modernization and Performance Effectiveness, United Health Group, United States Linda Whitaker, VP Science, Cognira, United States This session presents various operational challenges, solutions and innovations observed by practice leaders in customer relationship management, healthcare, and retail industries respectively. Their views open up research opportunities for OM researchers.

Friday, 01:45 PM - 03:15 PM

Friday, 01:45 PM - 03:15 PM, Columbia 2 Track: Finance and Operations Management Invited Session: Tutorial: What OM researchers should know about Blockchain technology 94 Chair(s): Volodymyr Babich

093-0366 What OM Researchers Should Know About Blockchain Technology Volodymyr Babich, Associate Professor, Georgetown University, United States Gilles Hilary, Professor, Georgetown University, United States Blockchain has grown in prominence, but it's full of potential and the downsides are not fully understood yet, especially with respect to Operations Management. After reviewing the technical foundations, we explore multiple business and policy aspects. We identify key strengths and main weaknesses and discuss research themes of applying Blockchain technology to OM.

Friday, 01:45 PM - 03:15 PM, Monroe Track: Humanitarian Operations and Crisis Management Invited Session: Tutorial on Humanitarian Operations 105 Chair(s): Maria Besiou Erica Gralla

093-2412 Tutorial on Humanitarian Operations Maria Besiou, Professor, Kuehne Logistics University, Erica Gralla, Assistant Professor, George Washington University, United States Humanitarian organizations reached an unprecedented number of 92.8 million people in need in 2016. While humanitarian operations in response to emergencies and development needs increase, so does research in these areas. In this tutorial we discuss the evolution of humanitarian operations research along with areas that are less explored. Panels, Workshops, and Tutorials 49

Friday, 01:45 PM - 03:15 PM, Jefferson East Track: Panels & Meetings Invited Session: Practice Leaders 2 108 Chair(s): Carrie Queenan Claire Senot

093-2429 Practice Leaders Forum 2 Dino Petrarolo, Senior Vice President, Competitive Capabilities Int, South Africa Colin Kessinger, Managing Director, End-To-End Analytics, United States Constantine Moros, Director & CESA Advisory Markets Coordinator, EY (Ernst & Young) - Advisory Services, Greece This session presents various operational challenges, solutions and innovations observed by practice leaders in sustainability, supply chain, and management consulting respectively. Their views open up research opportunities for OM researchers.

Friday, 04:30 PM - 06:00 PM

Friday, 04:30 PM - 06:00 PM, Holmead West Track: Operational Excellence Invited Session: Panel: Teaching Operational Excellence 122 Chair(s): Torbjørn Netland Rachna Shah

093-2396 Teaching Operational Excellence Dan Bumblauskas, Associate Professor, University of Northern Iowa, United States Matthias Thurer, Professor, Jinan University, China Torbjørn Netland, Assistant Professor, Eth Zurich, Switzerland Barry Render, Emeritus Professor, Rollins College, United States Eric Olsen, Professor, California Polytechnic State University San Luis Obispo, United States Aravind Chandrasekaran, Associate Professor, Ohio State University, United States In this panel/workshop, we have invited leading OEX scholars to share their insight on how to teach operational excellence. The session covers a few practical examples and ends with a roundtable discussion.

Friday, 04:30 PM - 06:00 PM, Cabinet Track: Sustainable Operations Invited Session: Tutorial: Secondary Markets for Electronics; Design Challenges and Opportunities 150 Chair(s): Wedad Elmaghraby

093-2446 Secondary Markets for Electronics; Design Challenges and Opportunities: A Tutorial Wedad Elmaghraby, Professor, University of Maryland, United States This tutorial presents current research in market design for secondary markets in electronics. To resell returned and used electronic merchandise that flows back to retailers and OEMS, online Business-to-Consumer and Business-to-Business marketplaces have emerged. These markets present interesting operational challenges, encompassing inventory management, pricing and revenue management, and sustainability issues.

Sessions for Saturday, May 04 Saturday, 08:00 AM - 09:30 AM

Saturday, 08:00 AM - 09:30 AM, Gunston East Track: Purchasing and Supplier Management Invited Session: Tutorial: Ethics in purchasing 161 Chair(s): Xenophon Koufteros Xingzhi Jia

093-2416 Ethics in Purchasing Xenophon Koufteros, Professor, Texas A&M University College Station, United States In this tutorial, Xenophon Koufteros presents various challenges and best practices of research on ethics in purchasing. Findings from studies in the US, China, , Spain, Finland and other countries in Europe, Asia, Africa, and Latin America will discuss innovative methodological approaches. Panels, Workshops, and Tutorials 50 Saturday, 09:45 AM - 11:15 AM

Saturday, 09:45 AM - 11:15 AM, Gunston West Track: Next Generation Operations Contributed Session: Panel: Trends and Industry Perspectives with Big Data and Analytics 200 Chair(s): NORMA HARRISON

093-1650 Panel: Trends and Industry Perspectives with Big Data and Analytics Norma Harrison, Professor, Macquarie University, Australia Xiande Zhao, Professor, China Europe International Business School, China Delton Aneato, Senior Director, IT Strategy Architecture & Planning (Americas), Brightstar, United States Thomas Choi, Professor, Arizona State University Tempe, United States The global market will demand platforms that help companies govern and secure big data while empowering managers to analyze the data and help them make fact-based decisions. This session will present a panel of leading managers and academics to discuss the latest developments and trends in Big Data and Analytics.

Saturday, 09:45 AM - 11:15 AM, Cardozo Track: Data Science Invited Session: Tutorial: Learning with Side Information 205 Chair(s): Zeyu Zheng

093-2411 Tutorial: Learning with Side Information Vivek Farias, Associate Professor, Massachusetts Institute of Technology, United States Tutorial

Saturday, 09:45 AM - 11:15 AM, Coats Track: Social Media and Internet of Things Contributed Session: Tutorial: Promote Sustainability Through Sensors and Cloud Computing 206 Chair(s): Andrew Whinston

093-2439 Promote Sustainability Through Sensors and Cloud Computing Andrew Whinston, Professor, The University of Texas at Austin, United States Cenying Yang, Student, The University of Texas at Austin, United States We propose a framework of promoting sustainability through Internet of Things and cloud computing. We explore how technology could help grocery retailers to better distribute food, and thus reducing food waste. We demonstrate how to monitor ripeness of fresh produce using raspberry pi, sensors and cloud.

Saturday, 09:45 AM - 11:15 AM, Columbia 2 Track: Operational Excellence Invited Session: Tutorial: Industry 4.0 and Digitization of Manufacturing 208 Chair(s): Fabrizio Salvador

093-2407 Industry 4.0 and Digitization of Manufacturing Fabrizio Salvador, Professor, IE BUSINESS SCHOOL, Spain This session will provide an overview of Industry 4.0 and digitization of manufacturing.

Saturday, 09:45 AM - 11:15 AM, Columbia 11 Track: Inventory Management Invited Session: Tutorial: Asymptotic Analysis of Constant-Order Policies in Inventory Models with Lead Times 217 Chair(s): Linwei Xin

093-2400 Tutorial: Asymptotic Analysis of Constant-Order Policies in Inventory Models with Lead Times Linwei Xin, Assistant Professor, University of Chicago, United States In this tutorial, we will provide an overview of recent research on asymptotic analysis of constant-order policies in inventory models with lead times. We will also discuss new research directions as well as open questions. Panels, Workshops, and Tutorials 51 Saturday, 11:30 AM - 01:00 PM

Saturday, 11:30 AM - 01:00 PM, Cardozo Track: Data Science Invited Session: Tutorial: Data-Driven Decision Making in JD.COM's Supply Chain 243 Chair(s): Deng Ge Rong Yuan

093-1714 Data-Driven Decision Making in JD.COM's Supply Chain DENG GE, Research Scientist, JD.COM, United States Di Wu, Principal Scientist, JD.COM Sillicon Valley R&D Center, United States Rong Yuan, Research Scientist, JD.COM Sillicon Valley R&D Center, United States Max Shen, Professor, University of California Berkeley, United States JD.COM is one of the largest e-commerce retailers in China. In this talk, we will demonstrate how we implement data-driven techniques such as machine learning and optimization in JD.COM's supply chain. The decision making areas include demand forecast, product assortment, inventory management, and network planning.

Saturday, 11:30 AM - 01:00 PM, Columbia 2 Track: Operational Excellence Invited Session: Tutorial: On the OM approach to errors: What can we learn from an organizational research lens? 246 Chair(s): Eitan Naveh

093-2397 The OM Approach to Errors: What Can We Learn From Organizational Research? Eitan Naveh, Associate Professor, Technion, Israel Zhike Lei, Professor, Pepperdine University, United States The nature and underpinnings of errors in organizations address an important problem space, but one that often does not get a substantial amount of conceptual attention in the OM literature. We will present an integrative approach to errors that combines errors coping strategies of OM methodologies together with organizational research

Saturday, 11:30 AM - 01:00 PM, Cabinet Track: Sustainable Operations Invited Session: Inclusive Innovation: A Panel Discussion 264 Chair(s): Beril Toktay Morvarid Rahmani

093-2442 Inclusive Innovation: A Panel Discussion Karthik Balasubramanian, Assistant Professor, Howard University, United States Saravanan Kesavan, Associate Professor, University Of North Carolina At Chapel Hill, United States Bhavani Shanker Uppari, Assistant Professor, Singapore Management University, Singapore Can Zhang, Assistant Professor, Duke University Durham, United States Kamalini Ramdas, Professor, London Business School, United Kingdom Inclusive innovation is the inclusion within some aspect of innovation of groups who are economically excluded. This session presents examples of inclusive innovation in the operations management context in three domains: (i) inclusive product and service innovation, (ii) inclusive process and business model innovation, and (iii) inclusive supply chain innovation.

Saturday, 02:15 PM - 03:45 PM

Saturday, 02:15 PM - 03:45 PM, Monroe Track: Purchasing and Supplier Management Invited Session: Panel: CAPS Showcase 1 295 Chair(s): Thomas Choi

093-2414 CAPS Showcase 1 Thomas Choi, Professor, Arizona State University Tempe, United States John Gray, Associate Professor, Ohio State University, United States Robert Handfield, Professor, North Carolina State University, United States Janet Hartley, Professor, Bowling Green State University, United States Kevin Linderman, Professor, University of Minnesota, United States CAPS Research conducts practical research requested by CPOs or CSCOs of its members. It recruits researchers from various universities with requisite expertise. In this session, researchers will present their recent projects, so the audience will get an overview of the type of leading-edge issues large Fortune-500 companies grapple with. Panels, Workshops, and Tutorials 52

Saturday, 02:15 PM - 03:45 PM, Georgetown West Track: Teaching/Pedagogy in POM Invited Session: Panel: Supply chain analytics curriculum/course design 301 Chair(s): Yao Zhao

093-2373 Supply Chain Analytics Curriculum/Course Design Yao Zhao, Professor, Rutgers University, United States Rashmi Sharma, Student, Penn State University University Park, United States Weiwei Chen, Associate Professor, Rutgers Business School, United States Melissa Bowers, Associate Professor, University of Tennessee Knoxville, United States Nick Vyas, Assistant Professor, University of South California, United States In this panel, we invite several leading supply chain management programs to share their insights of integrating analytics into the supply chain management curriculum and courses, their successful stories and lessons learnt.

Saturday, 04:00 PM - 05:30 PM

Saturday, 04:00 PM - 05:30 PM, Morgan Track: Public Sector Operations Management Invited Session: Public Sector OM Research: A Panel Discussion 308 Chair(s): Gemma Berenguer

093-2216 Public Sector OM Research: A Panel Discussion Gemma Berenguer, Assistant Professor, Purdue University, United States Edward Anderson, Professor, University of Texas Austin, United States Nitin Joglekar, Associate Professor, Questrom School of Business, United States Jayashankar Swaminathan, Professor, University of North Carolina Chapel Hill, United States Beril Toktay, Professor, Georgia Institute of Technology, United States Vedat Verter, Professor, Mcgill University, Canada Leading OM scholars will share their views on various interesting OM research topics related to Public Sector OM. During the session we will discuss what is Public Sector OM research, how is this research different from other sectors' research, major operational challenges, and most interesting research and teaching topics

Saturday, 04:00 PM - 05:30 PM, Monroe Track: Purchasing and Supplier Management Invited Session: Panel: CAPS Showcase 2 333 Chair(s): Thomas Choi

093-2415 CAPS Showcase 2 Thomas Choi, Professor, Arizona State University Tempe, United States Thomas Kull, Associate Professor, Arizona State University Tempe, United States David Peng, Associate Professor, University of Houston, United States Wendy Tate, Professor, University of Tennessee, United States Stephan Wagner, Professor, Swiss Federal Institute of Technology Zurich, Switzerland Tobias Schoenherr, Professor, Michigan State University, United States In this session, another group of researchers will present their recent projects, so the audience will get an overview of the type of leading- edge issues large Fortune-500 companies grapple with.

Saturday, 04:00 PM - 05:30 PM, Lincoln East Track: Empirical Research in Operations Management Invited Session: Workshop: Endogeneity in Operations Management 334 Chair(s): David Ding

093-2448 Endogeneity in Operations Management David Ding, Assistant Professor, Rutgers Business School, United States David Peng, Associate Professor, University of Houston, United States There is still a gap for empirical researchers to understand how to address endogeneity rigorously. The workshop will get together several empirical researchers to share their experience and approaches for handling endogeneity. Panels, Workshops, and Tutorials 53

Saturday, 04:00 PM - 05:30 PM, Jefferson West Track: Panels & Meetings Invited Session: Meet the POM Editors 337 Chair(s): Subodha Kumar

093-2427 Meet the POM Journal Editors Subodha Kumar, Professor, Temple University, United States The Production and Operations Management Journal's departmental editors and the editor-in-chief will be here to meet conference participants in order to discuss any publication issues. All are welcome.

Sessions for Sunday, May 05 Sunday, 08:00 AM - 09:30 AM

Sunday, 08:00 AM - 09:30 AM, Georgetown West Track: Teaching/Pedagogy in POM Invited Session: Tutorial: Games and Experiential Learning in Supply Chain Management 377 Chair(s): Yao Zhao

093-2372 Games and Experiential Learning in Supply Chain Management Yao Zhao, Professor, Rutgers University, United States I showcase two competitive supply chain games: Hunger Chain, to simulate the Newsvendor model, shortage gaming (panic orders, hoarding) and the Prisoners' Dilemma; Flora-Park, to simulate the competition among supply chains, where firms must collaborate to win the competition and meanwhile watch out for themselves.

Sunday, 09:45 AM - 11:15 AM

Sunday, 09:45 AM - 11:15 AM, Columbia 2 Track: Operational Excellence Invited Session: Panel: Operational Excellence around the World 398 Chair(s): Rachna Shah Torbjørn Netland

093-2398 Operational Excellence Around the World Torbjørn Netland, Assistant Professor, Eth Zurich, Switzerland Jiju Antony, Professor, Heriot-Watt University, United Kingdom Guilherme Tortorella, Assistant Professor, Universidade Federal De Santa Catarina, Brazil Gopalakrishnan Narayanamurthy, Lecturer, University of Liverpool, United Kingdom Dino Petrarolo, Senior Vice President, Competitive Capabilities Int, South Africa Rachna Shah, Associate Professor, University of Minnesota, United States This panel takes the pulse on operational excellence research and practice around the world.

Sunday, 09:45 AM - 11:15 AM, Columbia 11 Track: Inventory Management Invited Session: Tutorial: Data-driven inventory and pricing optimization 407 Chair(s): Xiuli Chao

093-2399 Tutorial: Data Driven Inventory and Pricing Optimization Xiuli Chao, Professor, University of Michigan - Ann Arbor, United States Boxiao (Beryl) Chen, Assistant Professor, School of Business, United States Inventory control and pricing optimization are among the most important decisions for a company, especially in today’s fast changing environment and dynamic world economy. In this tutorial, I will review some recent research work in this area, with an emphasis on adaptive demand learning. Panels, Workshops, and Tutorials 54

Sunday, 09:45 AM - 11:15 AM, Monroe Track: Purchasing and Supplier Management Invited Session: Tutorial: Publishing conceptual and empirical research in purchasing and supply management 409 Chair(s): Wendy Tate Stephan Wagner

093-2413 Publishing Conceptual and Empirical Research in Purchasing and Supply Management Wendy Tate, Professor, University of Tennessee, United States Stephan Wagner, Professor, Swiss Federal Institute of Technology Zurich, Switzerland In this tutorial, Editors of the Journal of Purchasing & Supply Management will discuss and share their experience with conceptual and empirical research in purchasing and supply management, and how such research should be conducted and prepared in order to be considered for journal publication

Sunday, 09:45 AM - 11:15 AM, Georgetown West Track: Teaching/Pedagogy in POM Invited Session: Workshop: Emergency! The ED Operations Simulation Game 415 Chair(s): Craig Froehle

093-0642 Emergency! The ED Operations Simulation Game Craig Froehle, Professor, University of Cincinnati, United States Emergency! is a cooperative, simulation-based, educational game based on an actual Emergency Department. Playing it helps students understand key operations concepts, including the influence of variability on service performance, the role of flexibility in managing service capacity, and the value of shifting capacity in response to unpredictable changes in demand.

Sunday, 09:45 AM - 11:15 AM, Cabinet Track: Sustainable Operations Invited Session: Socially and Environmentally Responsible Operations Management: A Panel Discussion 416 Chair(s): Basak Kalkanci

093-2444 Socially and Environmentally Responsible Operations Management: A Panel Discussion Christopher Tang, Professor, University of California Los Angeles, United States Jayashankar Swaminathan, Professor, University of North Carolina Chapel Hill, United States Kamalini Ramdas, Professor, London Business School, United Kingdom Leading OM scholars will share their perspectives on the emerging research area of socially and environmentally responsible operations management.

Sunday, 11:30 AM - 01:00 PM

Sunday, 11:30 AM - 01:00 PM, Columbia 2 Track: Operational Excellence Invited Session: Tutorial: Predictive Analytics in Operations Management 436 Chair(s): Ujjal Mukherjee

093-2401 Predictive Analytics in Operations Management Ujjal Mukherjee, Assistant Professor, University of Illinois Urbana-Champaign, United States Hessam Bavafa, Assistant Professor, University of Wisconsin-Madison, United States Han Ye, Assistant Professor, University of Illinois Urbana-Champaign, United States Ahmet Colak, Assistant Professor, Clemson University, United States This tutorial/workshop highlights the distinction between explanatory and predictive modeling. In it, we will address the following questions: (i) what is predictive modeling and how is it different from explanatory modeling, (ii) when to use predictive modeling, and (iii) what are the critical issues and limitations associated with predictive modeling. Panels, Workshops, and Tutorials 55

Sunday, 11:30 AM - 01:00 PM, Georgetown West Track: Teaching/Pedagogy in POM Invited Session: Panel: Managing Large-Size Classes 453 Chair(s): Mabel C. Chou

093-2417 Managing Large-Size Classes Mabel C. Chou, Associate Professor, National University of Singapore, Singapore Simon Jones, Publisher - Decision Sciences, ELSEVIER, United Kingdom Qizhang Liu, Senior Lecturer, National University of Singapore, Singapore Kevin Shang, Professor, Duke University Durham, United States Yao Zhao, Professor, Rutgers University, United States It requires special arrangements and novel teaching methods to manage large classes. This panel session aims to provide a platform for the panelists and the participants to share their experiences in how to engage students more effectively, as well as the teaching materials and tools that can facilitate learning better.

Sunday, 02:45 PM - 04:15 PM

Sunday, 02:45 PM - 04:15 PM, Georgetown West Track: Panels & Meetings Contributed Session: Responsive Learning Tech Corporate Session: Play an Online Game to Teach Operations 491 Chair(s): Sam Wood

093-2454 Responsive Learning Tech Corporate Session: Play an online game to teach operations Sam Wood, President, Responsive Learning Technologies, United States Littlefield is an award-winning online competitive simulator used in hundreds of schools worldwide to teach topics including process analysis, inventory control, and operations analytics. Following an introduction participants will play an accelerated game and learn about best practices for using the game. Participants are encouraged to bring a laptop.

Sunday, 04:30 PM - 06:00 PM

Sunday, 04:30 PM - 06:00 PM, Jefferson West Track: Supply Chain Risk Management Invited Session: Tutorial: Financial markets, demand risk, and offshoring decisions 527 Chair(s): Yulan Wang Mengshi Lu

093-2403 Financial Markets, Demand Risk, and Offshoring Decisions Sridhar Seshadri, Professor, University of Illinois Urbana-Champaign, United States Nikolay Osadchiy, Associate Professor, Emory University, United States We present results regarding the relationship between financial markets and demand in real markets. We shall cover how to model risk propagation through supply networks and test the risk models using empirical data. We then use the same framework to provide results on how financial markets affect global outsourcing decisions. 56

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OR Search for your sessions by using the POMS Conference App Link to the App provided at: https://pomsmeetings.org/conf-2019/ Sessions for Friday, May 03 57 Friday, 08:00 AM - 09:30 AM

Friday, 08:00 AM - 09:30 AM, Piscataway Track: Environmental Operations Management

1 Contributed Session: Practices of Green IT Chair(s): Davis Alves

093-2260 Operational Green IT Implementations for Risk Managment: Green Governance for Carbon Disclosure 093-1940 65 Practices of Green IT: Acceptance in a Brazilian Company of IT Outsourcing 093-1930 65 Practices of Green IT: Acceptance in a Brazilian Company of Information Technology 093-1916 65 Practices of Green IT: Acceptance at a Brazilian Information Security Company

Friday, 08:00 AM - 09:30 AM, Northwest Track: POM in Food and Agriculture

3 Contributed Session: Agri-Supply Chain Management Chair(s): Marcelo Sá

093-2056 The Role of Collaboration for Agri-Food Supply Chains Water Resilience 093-0045 Food Supply Chain Management: The Role of Sustainable Dyadic Relationships 093-0327 Agribusiness 4.0: Proposing a Model for the Supply Chain of Soybeans 093-0158 Risk, Resilience, and Sustainability in Supply Chain Networks: A Case Study of the Food Industry

Friday, 08:00 AM - 09:30 AM, Morgan Track: Public Sector Operations Management

4 Invited Session: Sustainability in the food and education industries Chair(s): Dan Bumblauskas

093-1456 Farming Logistics Operations Enabled by Intelligent Autonomous Vehicles for High-value Sustainable Crops 093-0930 Food Security: Analysis of Virtual Water Embodiment in Inter-Industry Flows Under Alternative Crop Policies 093-0121 Blockchain in Food Distribution for Public Goods 093-0376 Sustainable Built Environment and Academic Performance

Friday, 08:00 AM - 09:30 AM, Kalorama Track: Emerging Topics in Operations Management

5 Contributed Session: Emerging Topics in Supply Chains Chair(s): Zhixin Chen

093-0825 Importance of Environmental, Learning, and Technology Orientations for Preparedness and Alertness in Tourism SCs 093-1613 Retailer Financing vs Crowdfunding: Impacts of Exclusive Channels and Influencer Marketing 093-0032 Supply Chain Digital Twin for Managing Resilience and Disruption Risks

Friday, 08:00 AM - 09:30 AM, Jay Track: Manufacturing Operations

6 Invited Session: Manufacturing Systems Optimization Chair(s): Qipeng Zheng

093-1971 Dynamic Decisions on Processing Rates in Make-to-Order Production Systems 093-1912 A Decomposition-Based Approach for Analyzing Network of Polling Queues 093-2351 Stochastic Network Flow Models for Photolithography (LITHO) Process

Friday, 08:00 AM - 09:30 AM, Holmead East Track: Global Supply Chain Management

7 Invited Session: Procurement in Global Economy Chair(s): Shouqiang Wang

093-0091 Procurement with Cost and Non-Cost Attributes: Cost Sharing Mechanisms 093-0273 G2G Contracts for India's Pulses Procurement: Ad-Hoc Bargaining Versus Long-Term Contracts 093-0055 Better to Bend than to Break: Sharing Supply Risk Using the Supply-Flexibility Contract 093-0416 "Now or Later?": When to Deploy Qualification Screening in Open-Bid Auction for Re-Sourcing Friday, 08:00 AM - 09:30 AM 58

Friday, 08:00 AM - 09:30 AM, Holmead West Track: Finance and Operations Management

8 Invited Session: Supply Chain Finance I Chair(s): Qiaohai Hu

093-0474 Dynamic Inventory Management with Inventory-Based Financing 093-2338 Newsvendor Model as an Exchange Option on Demand and Supply Uncertainty 093-1090 The Effectiveness of Supplier Buy Back Finance 093-1044 Sourcing Decisions with Financially Distressed Suppliers

Friday, 08:00 AM - 09:30 AM, Gunston East Track: Purchasing and Supplier Management

9 Invited Session: Blockchain and information sharing in supply chains Chair(s): Christoph Schmidt

093-1029 Blockchain and Supply Management 093-0776 Blockchain in Supply Chain Management – Transaction Costs and Technology Adoption 093-0561 Exploring the Role of IP Protection in Asymmetric Buyer-Supplier Relationships

Friday, 08:00 AM - 09:30 AM, Gunston West Track: Next Generation Operations Invited Session: Additive Manufacturing 10 Chair(s): Ali Parlakturk

093-0567 Decentralized Customization with 3D Printing: Drivers of Retail Level 3D Printing 093-0139 3D printing of Spare Parts via IP License Contracts 093-0109 Product Line Design with 3D Printing: The Uniqueness-Quality Trade-Off

Friday, 08:00 AM - 09:30 AM, Fairchild East Track: Socially Responsible Operations Invited Session: Managing Sustainable Products 11 Chair(s): Iva Rashkova

093-2058 Key Factors in Green Product Line Design 093-1807 The Impact of Crop Minimum Support Price (MSP) on Crop Production and Farmer Welfare 093-0084 Designing Sustainable Products Under Co-Production Technology 093-0355 Sustainable or Not? Role of Valuation Uncertainty and Operational Flexibility in Product Line Design

Friday, 08:00 AM - 09:30 AM, Fairchild West Track: Economics Models in Operations Management Contributed Session: Economic models in supply chain management 12 Chair(s): Asela Kulatunga

093-1253 Global Supply Chain Networks and Tariff Rate Quotas 093-0306 What Price, Optimality? A Location Model for Economic Development 093-2406 Investigating the Opportunities for Optimizing Land Side Logistics Import and Export Operations in Sri Lanka 093-0722 Group Purchasing Mechanisms

Friday, 08:00 AM - 09:30 AM, Embassy Track: Environmental Operations Management Invited Session: Business Model Innovation in Renewable Energy and Demand Response 13 Chair(s): Safak Yucel

093-1841 Demand Response in Wholesale Electricity Markets 093-1773 Impact of Inconvenience and Liquidity Constraints on the Usage of Off-Grid Solutions: Evidence From Rwanda 093-1349 Non-Ownership Business Models for Solar Energy Friday, 08:00 AM - 09:30 AM 59

Friday, 08:00 AM - 09:30 AM, Du Pont Track: Revenue Management and Pricing Invited Session: Data Driven Project Management 14 Chair(s): Jing Zhou Houcai Shen

093-2441 Moderating Effects of Project Characteristics on the Relationship Between ICT Usage and Collaborative Product Development 093-1489 Resource Planning and Crashing for Project Management: A Distributionally Robust Approach 093-1356 Optimal Pricing and Information Disclosure Strategy for Crowdfunding of New Product Development 093-0281 Dynamic Learning and Market Making in Spread Betting Markets with Informed Bettors

Friday, 08:00 AM - 09:30 AM, Coats Track: Social Media and Internet of Things Invited Session: Internet of Things 16 Chair(s): Ashish Agarwal

093-2027 Uncovering Offline Conversion Funnel with Internet-of-Things: The Case of WiFi Tracking in Retail Industry 093-1615 Generating Marketing Outcome Through Internet of Things (IoT) 093-0900 Operational Execution and POP Display Effectiveness: Evidence from the Adoption of an IoT Technology 093-0688 Artificial Intelligence and Big Data Analytics to Tackle Urban Mobility Issues

Friday, 08:00 AM - 09:30 AM, Columbia 1 Track: Scheduling and Logistics Invited Session: Scheduling with a Social Impact 17 Chair(s): Nourhan (Nouri) Sakr

093-0925 Legal Assignments and Fast EADAM with Consent via Classical Theory of Stable Matchings 093-0348 Combinatorial Scheduling for Adaptive ML in Cyber-Security 093-0481 Improving Operating Room Scheduling: The Value of Using Data to Deal with Variable Surgeries 093-0641 Managing Appointment Booking Under Customer Choices

Friday, 08:00 AM - 09:30 AM, Columbia 2 Track: Operational Excellence Invited Session: Operational Excellence in Pharma 18 Chair(s): Thomas Friedli Steffen Eich

093-1204 The Role of Culture in Operational Excellence 093-0214 Linking Operational KPIs and Regulatory Quality Compliance Outcomes 093-0215 Operationalization of the Pharmaceutical Production System Model (PPSM) 093-0472 Perspectives, Opportunities, and Limitations of Operational Excellence in Pharma

Friday, 08:00 AM - 09:30 AM, Columbia 3 Track: Product Innovation and Technology Management Contributed Session: Innovation and Information Technology 19 Chair(s): Allan O'Connor

093-2154 Ecosystems in Industry Platforms and Entrepreneurial Contexts: Competing or Synchronised Agendas? 093-0973 The Difficult Choice of SMES for Green Innovation: Government vs Firms? An Operations' Digitization Perspective 093-0865 The Impact of Union Density on Technology Investment 093-2318 Managing Product Pipelines During Technology Advancements

Friday, 08:00 AM - 09:30 AM, Columbia 4 Track: Healthcare Analytics Invited Session: Behavioral Analytics for Operating Rooms Management 20 Chair(s): Vikram Tiwari

093-0809 Organizational and Behavioral Determinants of Surgical Theater Scheduling 093-1857 Reducing Perioperative Phases of Care Durations Through Improved Efficiency 093-0054 Allocation of Operating Room Block Capacity Among Surgeons Using Data Envelopment Analysis 093-0205 Understanding Standardization in Hospital Settings Friday, 08:00 AM - 09:30 AM 60

Friday, 08:00 AM - 09:30 AM, Columbia 5 Track: Retail Operations Invited Session: E-Commerce 21 Chair(s): Guang Li

093-2225 Designing Shipping Policies for E-Tailers: The Role of Topping-Up Behavior to Qualify for Free Shipping 093-2265 Money-Back Guarantees When Physical and Online Retailers Compete 093-1530 Value of Promotions with Delayed Incentives: An Empirical Investigation of Gift Card Promotions 093-0140 Online Assortment Optimization When Consumers Refine Their Search

Friday, 08:00 AM - 09:30 AM, Columbia 6 Track: Healthcare Operations Management Contributed Session: Improving service quality and patient experience I 22 Chair(s): Vishal Ahuja

093-1289 Maintaining Continuity in Service: An Empirical Examination of Primary Care Physicians 093-1089 Measuring Hospital Process Service Quality Under the Background of Mobile Internet 093-0955 A Healthcare Quality Management Event Study: Outcome of Using the Baldrige Excellence Framework 093-0957 Healthcare Quality Management Practice and Theory: Comparing Findings from the Literature with Industry Practice 093-0332 Improving Performance Metrics in Physician Offices - Field Project Experiences

Friday, 08:00 AM - 09:30 AM, Columbia 7 Track: Supply Chain Management Invited Session: Platform systems and gig economy 23 Chair(s): Edward Anderson Kaitlin Daniels

093-1295 Dynamic Performance of Platform Systems Under Delayed Investment Effects 093-2404 Surge Pricing Under Spatial Spillover: Evidence From Uber’s Operations 093-0024 The New Role of B2B Platform: Pricing Games of Platform-Based Collective Bargaining on Logistics Service 093-2395 Pricing, Quality and Competition at On-Demand Healthcare Service Platforms

Friday, 08:00 AM - 09:30 AM, Columbia 8 Track: Supply Chain Management Invited Session: Games in Supply Chains 24 Chair(s): Wenqiang Xiao Xinyi Zhao

093-2116 Trade Credit and Long-Term Investment 093-0786 Operational Signaling with Financial Constraint and Market Competition 093-0640 Value of Insurance in a Capital-Constrained Supply Chain 093-0590 Negotiation in Competitive Supply Chains: The Kalai-Smorodinsky Bargaining Solution

Friday, 08:00 AM - 09:30 AM, Columbia 9 Track: Behavioral Operations Management Invited Session: Behavioral Issues in Operations 25 Chair(s): John Aloysius

093-1845 Collocation: The Secret to Supply Chain Collaboration 093-1756 When Models Meet Managers: Integrating Statistical Model-Based and Judgmental Forecasting 093-1698 Impact of Metric-Alignment on Supply Chain Performance: A Behavioral Experiment Study 093-1316 The Role of Recency in Newsvendor Decision-Making

Friday, 08:00 AM - 09:30 AM, Columbia 10 Track: Product Innovation and Technology Management Invited Session: Contracts and Incentives for Innovation. 26 Chair(s): Niyazi Taneri

093-1477 The Effect of Flexibility in Delegating Innovation 093-1363 Parallel Innovation Contests 093-0992 Project Selection and Success: Insights from the Drug Development Process 093-0225 More Investment Less Profit? An Investment Conundrum of New Technology Adoption In Supply Chains 093-1474 Bargaining Power: A Double Edged Sword Friday, 08:00 AM - 09:30 AM 61

Friday, 08:00 AM - 09:30 AM, Columbia 11 Track: Inventory Management Invited Session: Managing Stochastic Inventory Systems 27 Chair(s): Chaolin Yang

093-0970 Dual-Index Policies for Serial Systems with Dual Delivery Modes and Batch Orders 093-0743 Optimal Policies for the Dual Sourcing Problem from a Supply Chain Perspective 093-1037 Managing a Hybrid RDC-DC Inventory System

Friday, 08:00 AM - 09:30 AM, Columbia 12 Track: Service Operations Contributed Session: Aviation & Consumer Review Systems 28 Chair(s): Liqiang Huang

093-2024 Non-Price Reactions to Price Competition 093-2028 Is Quality an Entry Barrier? The Case of the Airline Industry 093-0284 Going Beyond Review Information Given: The Impacts of Innovative Review Systems

Friday, 08:00 AM - 09:30 AM, Monroe Track: Humanitarian Operations and Crisis Management Invited Session: Analytical Approaches to Humanitarian Operations 29 Chair(s): Nezih Altay

093-0173 The Impact of Donors’ Behavior as Incentive Providers on Aid Agencies’ Operational Decisions 093-1018 Optimal Control of Parallel Queues for Managing Volunteer Convergence 093-0821 Collaborative Prepositioning Network Design for Regional Disaster Response

Friday, 08:00 AM - 09:30 AM, Lincoln East Track: Humanitarian Operations and Crisis Management Contributed Session: Collaboration in Humanitarian Operations 30 Chair(s): Renata Anderson

093-0643 Development and Use of Social Capital in Disaster Relief: From Dormant to Active Stage 093-1630 Decentralized Policies for Time Allocation in Family Planning Outreach 093-0861 Who Takes the Lead? How Power and Status Holders Impact the Information Exchange in Humanitarian Clusters 093-1951 Critical Moment: Closure and Handover in Humanitarian Projects

Friday, 08:00 AM - 09:30 AM, Lincoln West Track: Empirical Research in Operations Management Invited Session: Empirical Research in Retail Operations 31 Chair(s): Hyun Seok (Huck) Lee

093-1555 Bifurcating Order Fulfillment Channels in E-Commerce 093-1064 Pick-up, Delivery, or Both? An Online Grocer’s Optimal Fulfillment Models 093-0363 The Value of Rapid Delivery in Omnichannel Retailing 093-1664 Impact of Downsizing Stores on Supplier Performance

Friday, 08:00 AM - 09:30 AM, Jefferson West Track: Supply Chain Risk Management Invited Session: Supply Chain Financing and Contracting 33 Chair(s): Xiuli He Nina Yan

093-2090 Risk Sharing Contracts in Supply Chains: A Dynamic Equilibrium Perspective 093-1707 Optimal Order Policy for Capital-Constrained Supplier with Online SCF: From a Data-Driven Optimization Perspective 093-1601 Who Should Finance the Supply Chain? Impacts of Demand Disruption and Information Asymmetry

Friday, 08:00 AM - 09:30 AM, Georgetown East Track: Supply Chain Risk Management Invited Session: Supply Chain Management: Technology Risks and Financial Perspectives 34 Chair(s): Shi Chen

093-1409 A Trade Credit Supply Chain From a Financial Perspective With ROI-Maximize 093-0597 Client Selection for a Risk-Sensitive Commodity Options Underwriter with Poisson Demand 093-2071 Inventory Management and Incentive Alignment for Supply Chains Facing Uncertain New Product Introduction Time Friday, 08:00 AM - 09:30 AM 62

Friday, 08:00 AM - 09:30 AM, Georgetown West Track: Teaching/Pedagogy in POM Invited Session: Panel: Online and Blended Education in SCM 35 Chair(s): Eva Ponce-Cueto

093-2445 Impact of Online and Blended Education in SCM

Friday, 08:00 AM - 09:30 AM, Cabinet Track: Sustainable Operations Invited Session: Topics in Sustainable Operations (1) 36 Chair(s): David Drake

093-2153 Donations for the Refugee Crisis: Cash versus In-Kind Assistance 093-1383 How Does Flexibility Affect Environmental Performance? Empirical Evidence From the Electricity Generation Industry 093-2204 Kicking Ash: Who (or What) Is Winning the War on Coal? 093-1898 Does Environmental Performance Predict Quality Risk at Pharmaceutical Plants?

Friday, 08:00 AM - 09:30 AM, Intl Ballroom East Track: Supply Chain Analytics Invited Session: Inventory and Quality Management 37 Chair(s): Zhenyu Hu

093-2330 Leveraging POS and IOH Data to Detect Phantom Inventory 093-0665 Multilocation Newsvendor Problem: Centralization and Inventory Pooling 093-0814 Strategic Investment in Shared Suppliers with Quality Deterioration 093-0881 Delegating Search in the Pharmaceutical Research Pipeline Friday, 09:45 AM - 11:15 AM 63

Friday, 09:45 AM - 11:15 AM, Piscataway Track: Closed Loop Supply Chains Contributed Session: Closed Loop Supply Chain Networks 39 Chair(s): Qiaofeng Li

093-0732 Technology Choice and Network Design for Reverse Supply Chain Under Multiple Uncertainties 093-2229 Integrated Performance Assessment for Circularity: A study of Food Supply Chains 093-1886 An Optimization Model to Design a Beverage Container Reverse Logistics Network 093-0462 Closing the Loop: Modeling Environmental Production and Supply Networks

Friday, 09:45 AM - 11:15 AM, Oak Lawn Track: Revenue Management and Pricing Invited Session: Data Driven Online Resource Resource Allocation 40 Chair(s): Jacob Feldman

093-1488 Unified Action Spaces for Online Allocation Problems 093-1116 Engaging Users in an Online Marketplace: Insights From Field Experiments 093-1103 A Constant-Factor Approximation Algorithm for Network Revenue Management 093-0354 The Anheuser Busch InBev Trailer Problem: An Application of Online Resource Allocation and Inventory Selection

Friday, 09:45 AM - 11:15 AM, Morgan Track: Public Sector Operations Management Invited Session: Improving Operational Outcomes in Public Sector and Non-Profit Organizations 42 Chair(s): Milind Sohoni

093-1607 Beneficiary Choice Modeling, Demand Estimation and Policy Design in Public Welfare Programs 093-2049 Donor Actions to Affect Health Product Capacity to Serve Low-Income Countries 093-1564 Increasing the Fellowship Acceptance Rate at a Non-Profit Organization in the Education Sector

Friday, 09:45 AM - 11:15 AM, Kalorama Track: Emerging Topics in Operations Management Invited Session: Pricing and Operations Strategies in Cloud Computing Market 43 Chair(s): Shi Chen

093-2068 On-Demand and Low-Priority Services with Limited Capacity: Pricing Schemes for Cloud Platforms 093-1331 Selecting a Portfolio of Mobile Ad-Exchanges Under Supply Uncertainty 093-0392 How to Sell a Dataset? Pricing Policies for Data Monetization

Friday, 09:45 AM - 11:15 AM, Jay Track: Manufacturing Operations Invited Session: Revenue Optimization for Manufacturing Operations 44 Chair(s): Peng Li

093-0733 The Effect of Flow Time on Productivity and Production 093-1800 Optimal Recharge Policy for Battery Electric Vehicles (BEVs) 093-0107 Battery Management of Automated Guided Vehicles: Developing a Research Agenda

Friday, 09:45 AM - 11:15 AM, Holmead East Track: Global Supply Chain Management Invited Session: Impact of Emerging Technologies on Supply Chain 45 Chair(s): Zhang

093-0807 Information Issues on On-Demand Platforms 093-0094 Stock or Print? Impact of 3D Printing on Spare Parts Logistics 093-0832 Optimal Battery Purchasing and Charging Strategy at Electric Vehicle Battery Swap Stations 093-0393 Capacity Expansion with a Bundled Supply of Capacity Attributes: An Application to Cloud Computing Friday, 09:45 AM - 11:15 AM 64

Friday, 09:45 AM - 11:15 AM, Holmead West Track: Finance and Operations Management Invited Session: Supply Chain Finance II 46 Chair(s): Rong Li

093-0606 A Supply Chain Theory of Factoring and Reverse Factoring 093-0066 Sustainability Building of an Agricultural Supply Chain with the Capital-Constrained Farmer in Developing Economies 093-1513 How Do Strategic Factors Affect Earnings Based On Textual Analysis of Annual Report? 093-0147 Credit Risk Propagation Along Supply Chains: Evidence from the CDS Market

Friday, 09:45 AM - 11:15 AM, Gunston East Track: Purchasing and Supplier Management Invited Session: Supplier innovation 47 Chair(s): Tingting Yan

093-0924 Knowledge Sources, Knowledge Objectives and Innovation Performance 093-0149 Value Slippage and Interdependence in Buyer-Supplier Relationships 093-0114 Buyer-Supplier Structural Equivalence and Supplier Innovation Value: Evidence from the PACE Awards 093-0078 The Influence of a Firm’s Supply Network on its Innovation Capability: Innovation Depth and Breadth

Friday, 09:45 AM - 11:15 AM, Gunston West Track: Next Generation Operations Invited Session: Blockchain Finance and Business Applications 48 Chair(s): Hubert Pun

093-1735 Inventory Management for Blockchain System 093-0454 Blockchain-Based Supply Chain Financing: An Obligatory Right Transferring Reverse Factoring Model 093-0362 Smart Contracts in the Insurance Sector 093-0947 Quantifying Financial Impacts of Blockchain in Cash Conversion Systems

Friday, 09:45 AM - 11:15 AM, Fairchild East Track: Socially Responsible Operations Invited Session: Economic Models and Contracts for Sustainable Supply Chains 49 Chair(s): Shivam Gupta

093-0148 Industrial Symbiosis: Operational Impact and Firms’ Willingness to Implement 093-0790 Electricity Pricing with Limited Consumer Response 093-0272 Shaping the Values of a Milk Cooperative: Theoretical and Practical Considerations 093-0679 Guaranteed Support Prices in Agriculture: Operational Decisions and Welfare Implications

Friday, 09:45 AM - 11:15 AM, Fairchild West Track: Economics Models in Operations Management Invited Session: Learning in Dynamic Decision Making and Investment under Incomplete Information 50 Chair(s): Nur Sunar

093-1770 Competitive Investment with Bayesian Learning: Choice of Business Size and Timing 093-1438 An Interactive Bayesian Method for Multicriteria Sorting Problems 093-1592 Strategic Information Sharing in a Market-Pulled Technology Supply Chain 093-0763 Impact of Short-Termism on Long-Term Value: An Investigation of Competitive Markets

Friday, 09:45 AM - 11:15 AM, Embassy Track: Environmental Operations Management Invited Session: Sustainability through climate action, food waste reduction, and responsible consumption 51 Chair(s): Yangfang Zhou

093-0989 Resilience and Causes of Food Waste: A Case Study of Retail Store Operations 093-0291 How Your and Your Customer's Pro-Environmental Practices May Affect Your Sales 093-1869 Distribution Strategies for Reducing Food-Wastage in Schools 093-1774 Predicting Carbon Abatement Outcomes Using Text Analysis Friday, 09:45 AM - 11:15 AM 65

Friday, 09:45 AM - 11:15 AM, Du Pont Track: Revenue Management and Pricing Invited Session: Innovative Methods and Applications in Pricing and Revenue Management 52 Chair(s): Hongmin Li GWANGJAE YU

093-0431 Commission Contracts in On-Demand Matching 093-1459 Capacitated and Bounded Pricing Under Multinomial Logit Choices 093-0210 Revenue Management and Pricing Under New Choice Models 093-1839 New Bounds for Assortment Optimization Under the Nested Logit Model 093-1577 Dynamic Pricing with Strategic Customers

Friday, 09:45 AM - 11:15 AM, Cardozo Track: Data Science Invited Session: Empirical Operations Management 53 Chair(s): Robert Bray

093-2088 Data Analytics in Auto Supply Chains 093-1192 Inventory Decision Biases in the Field: Evidence From a Pharmacy Retail Chain 093-1581 Customer Preference and Station Network in the London Bike Share System 093-1136 An Empirical Study of Caller Behavior Under a Callback Option

Friday, 09:45 AM - 11:15 AM, Coats Track: Social Media and Internet of Things Invited Session: Word of Mouth in Digital Marketing 54 Chair(s): Samayita Guha

093-2042 Guilty By Association: Spillover Effects of Hosting "Bad" Online Reviews 093-2174 An Examination of Engagement of Satirical and Traditional News Stories in Social Media 093-1903 Search Engine Advertising and Contractual Strategies Between a Parent Firm and its Online Search Infomediary 093-0893 Impact of the Interplay Between Review Volume and Rating in Digital Platforms on Sales

Friday, 09:45 AM - 11:15 AM, Columbia 1 Track: Scheduling and Logistics Invited Session: Operation Analytics and Optimization 55 Chair(s): Lixin Tang Yang Yang

093-1275 Vehicle Scheduling in the Open-Pit Mine via Reinforcement Learning 093-0994 Research on Batch Modeling and ADP Algorithm for Unit Commitment Problem 093-1244 Machine-Learning Based Models for the Estimation of Manufacturing Flow Time 093-1266 The Dynamic Allocation Problem for Open-Order Slab with the Consideration of Energy Consumption 093-1200 Optimal Parts Feeding Policy Decision for Mix-Module Assembly System

Friday, 09:45 AM - 11:15 AM, Columbia 2 Track: Operational Excellence Invited Session: Operational Excellence & Recalls in Pharma 56 Chair(s): Thomas Friedli Steffen Eich

093-2309 Recalls, Innovation, and Learning: An Empirical Examination of Interrelationships 093-2044 The Cherry Picking Effect 093-0706 Business Strategy and Dynamic Capabilities to Manage Pharmaceutical Projects – An Exploratory Study in India 093-0221 Does the Effectiveness of Automotive Recall Process Affect Market Share? An Empirical Study

Friday, 09:45 AM - 11:15 AM, Columbia 4 Track: Healthcare Analytics Invited Session: Designing and Learning from Clinical Trials 58 Chair(s): John Silberholz

093-1859 Value-Based Clinical Trial Design to Account for Features of Pragmatic Trials 093-1909 Adaptive Clinical Trial Designs with Surrogates: When Should We Bother? 093-0767 Bayesian Sequential Learning for Clinical Trials of Multiple Correlated Medical Interventions 093-1002 Dynamic Programming for Adaptive Dose-Finding Clinical Trials Friday, 09:45 AM - 11:15 AM 66

Friday, 09:45 AM - 11:15 AM, Columbia 5 Track: Healthcare Operations Management Invited Session: Managing Capacity and Patient Flows 59 Chair(s): Pengyi Shi

093-1358 Managing Quality of Care for Healthcare Services: The Role of Social Learning and Competition 093-0644 Managing Outpatient Care Services Under Strategic Walk-In Patients 093-1949 Proactive Care with Degrading Class Types

Friday, 09:45 AM - 11:15 AM, Columbia 6 Track: Healthcare Operations Management Contributed Session: Improving service quality and patient experience II 60 Chair(s): Dana Johnson

093-2073 Factors Influencing Service Quality in Hospitals 093-1893 Patient Experience: Service Operations in Healthcare 093-1746 SEM Predicting Overall Patient Satisfaction in Rural Healthcare Systems 093-1494 An Investigation of the Effects of Performance Feedback on Quality Improvement in US Hospitals 093-0949 The Role of Family Commitment for Patient Satisfaction: A Study of Korean Healthcare

Friday, 09:45 AM - 11:15 AM, Columbia 7 Track: Supply Chain Management Contributed Session: Strategic Decision Making and Mechanism Design 61 Chair(s): Nan Liu

093-1017 Ex-Ante and Ex-Post Subcontracting Between Two Competing Bidders 093-1013 Backup Order Matters: Optimal Two-Stage Order Policy of Capital-Constrained Retailers with Different Financing Schemes 093-0057 A Study of Two-Stage Pricing Schemes of “Redirect” Logistics Services

Friday, 09:45 AM - 11:15 AM, Columbia 8 Track: Supply Chain Management Contributed Session: Sustainable Supply Chains 62 Chair(s): Constantin Blome

093-0111 Challenges in Sustainable Supply Chain 093-2452 Role of Power Dynamics for Greening Investment in Sustainable Supply Chain-Contracts, Efficiency and Channel Performance 093-1935 Buyer-Supplier Social and Environmental Asymmetries and Performance: Assessing Both Sides of the Relationship 093-0489 A Meta-Analysis of Sustainable Supply Chain Management and its Relationship to Performance

Friday, 09:45 AM - 11:15 AM, Columbia 9 Track: Behavioral Operations Management Invited Session: Behavioral Influences in Project Management and Platform Design 63 Chair(s): Basak Kalkanci

093-1754 The Role of Information Presentation and Contextual Framing on Supplier Selection 093-1392 Enterprise Social Media Platform Design and White Collar Productivity 093-1633 Managing System Availability – The Effects of Advice and Decision Support on Performance

Friday, 09:45 AM - 11:15 AM, Columbia 10 Track: Product Innovation and Technology Management Invited Session: Collaborative R&D 64 Chair(s): Svenja Sommer

093-2007 Optimal Supplier Allocation in Collaborative Product Development with Internal Competition 093-2047 Managing New Product Knowledge Between Competing Firms 093-1385 Incentive Metrics for Team Projects in the Presence of Task Interdependence and Uncertainty 093-0661 Project Selection in Strategic Alliances Friday, 09:45 AM - 11:15 AM 67

Friday, 09:45 AM - 11:15 AM, Columbia 11 Track: Inventory Management Invited Session: New Topics in Inventory Management 65 Chair(s): Xiangyu Gao

093-1081 Driving Inventory System Simulations with Unknown Demand Models 093-1718 Inventory Repositioning in Multi-Location Systems with Lateral Transshipments 093-1549 Inventory Repositioning in On-Demand Product Rental Networks 093-0852 Data-Driven Approach for Demand Forecasting and Inventory Control of Slow-Moving Items

Friday, 09:45 AM - 11:15 AM, Columbia 12 Track: Service Operations Invited Session: Service Operations Strategy 66 Chair(s): Kamalini Ramdas Amrita Kundu

093-1680 Does Online Training Work in Retail? 093-0774 Is After Sales Service Important for Technology Adoption in Emerging Markets? 093-0494 Challenges of Online Retail in Emerging Markets 093-2134 Improving Customer Compatibility with Operational Transparency

Friday, 09:45 AM - 11:15 AM, Monroe Track: Humanitarian Operations and Crisis Management Invited Session: Emerging topics in Humanitarian Operations and Crisis Management 67 Chair(s): Shouqiang Wang

093-0041 Designing Supply Chain Against Bioattacks 093-0751 Disaster Management: Impact of Mitigation on Preparedness and Response 093-0050 Supply Management for the Immediate Relief Period of Rapid-Onset Disasters 093-0413 Warning Against Recurring Risks: An Information Design Approach

Friday, 09:45 AM - 11:15 AM, Lincoln East Track: Humanitarian Operations and Crisis Management Contributed Session: Data Analytics and Humanitarian Operations 68 Chair(s): Gopalakrishnan Narayanamurthy

093-1320 Quantifying Disaster Risk in Hurricane Florence to Support Sheltering Decisions 093-1188 The Role of Big Data Analytics and Artificial Intelligence in Disaster Relief Operations 093-1814 Humanitarian Relief Operations Using Satellite Bigdata Analytics 093-0145 Does Operations Management Contribute to Make Corporate Governance More Effective in Terms of Sustainability?

Friday, 09:45 AM - 11:15 AM, Lincoln West Track: Empirical Research in Operations Management Invited Session: Emerging Topics in Empirical Operations Management 69 Chair(s): Weiming Zhu

093-2078 Externalities of Online Market Expansion 093-0657 Are All Outlets in a Service Network Equally Important? Measuring Outlets Influence Using Network Analysis 093-0298 Estimating and Optimizing the Impact of Photo Assortment in Sharing Economy

Friday, 09:45 AM - 11:15 AM, Jefferson East Track: Panels & Meetings Invited Session: Practice Leaders 1 70 Chair(s): Claire Senot Carrie Queenan

093-2428 Practice Leaders Forum 1

Friday, 09:45 AM - 11:15 AM, Jefferson West Track: Supply Chain Risk Management Invited Session: Supply Chain Risk Management and New Product Development 71 Chair(s): Suresh Sethi Xishu Li

093-1959 Stock Rationing in an M/E_k/1 Make-to-Stock System with Limited-Patience Spot Customers 093-1925 Launching Next-generation Products in a Competitive Market 093-2002 Managing Flexible Seat Capacity in Airline Revenue Management Friday, 09:45 AM - 11:15 AM 68

Friday, 09:45 AM - 11:15 AM, Georgetown East Track: Supply Chain Risk Management Invited Session: Information, Advertising and Supply Chain Competition 72 Chair(s): Hongyan Xu

093-1484 Optimal Sales Effort of the Seller and Buyers in Social E-Commerce 093-0212 Optimal Advertising Outsourcing Strategy with Different Effort Levels and Uncertain Demand 093-0030 Manufacturer's Information Sharing Strategy Under Upstream Competition and Endogenous Capacity Allocation

Friday, 09:45 AM - 11:15 AM, Georgetown West Track: Teaching/Pedagogy in POM Invited Session: Games and Experiential Learning in POM 73 Chair(s): Xun Xu

093-0405 Hunger Game - A Competitive Supply Chain Simulation 093-2161 Disaster Response Game 093-1548 Teaching Operations Management Using In-Class Games 093-1449 Why Use Experiential Learning Games in Your Classroom?

Friday, 09:45 AM - 11:15 AM, Cabinet Track: Sustainable Operations Contributed Session: Case Studies in Sustainable Operations 74 Chair(s): Stefania Boscari

093-2356 The Relationship Between Innovations and Sustainable Supply Chain Management Practices: Insights From Case Research 093-2241 Towards an “Intrinsic” and “Extrinsic” Motivation of Sustainable Business Model Adoption Among Established Firms 093-1858 Sustainaibility Practices in Port Terminals in Brazil 093-1696 Stakeholder Engagement for Effective Environmental Practice Implementation

Friday, 09:45 AM - 11:15 AM, Intl Ballroom East Track: Supply Chain Analytics Invited Session: Contract, Pricing and Inventory 75 Chair(s): Tong Wang

093-1863 Selective Newsvendor Problem with Integrated Marketing, Sales, and Operations 093-1585 The Total Business Volume Commitment Contract and Inventory Replenishment 093-0174 Online Learning and Optimization of (Some) Cyclic Pricing Policies in the Presence of Patient Customers 093-0160 Disruption Risk Mitigation in Supply Chains - The Risk Exposure Index Revisited Friday, 01:45 PM - 03:15 PM 69

Friday, 01:45 PM - 03:15 PM, Piscataway Track: Closed Loop Supply Chains Contributed Session: Circular Economy with Remanufacturing Consideration 77 Chair(s): Kathryn Stecke

093-1645 Pricing and Reduction Decision for a Remanufacturing-Supply-Chain with Different Charge Methods on Carbon-Emission 093-2224 Consumer Adoption and Economic Performance of Circular Business Models: The Case of Washing Machines 093-0234 Close-Loop Supply Chain Structures with Remanufacturing Under Carbon Tax Regulation

Friday, 01:45 PM - 03:15 PM, Oak Lawn Track: Marketing and Operations Management Invited Session: Advertising and Promotions in Supply Chains 78 Chair(s): Moutaz Khouja

093-2025 Joint Fulfillment and Pricing Decisions for Omni-Channel Retailers 093-1960 Design and Pricing of Subscription Services Under Model Uncertainty 093-0922 Buy-One-Get-One vs Price Reduction Promotions in Supply Chains 093-0713 The Feedback Stackelberg Equilibriums in Two-Period Inventory Model

Friday, 01:45 PM - 03:15 PM, Northwest Track: POM in Food and Agriculture Contributed Session: Systems Modeling in Agriculture 79 Chair(s): Canberk Ucel

093-0584 Optimization of Fresh Agricultural Products Supply Chain Network Based on Carbon Footprint in China 093-2211 Exploring the Trends and Challenges in Agricultural Supply Chains 093-1999 Adapting Real-Time Kinematics for Increased Efficiency in Precision Agriculture for Developing Countries 093-1199 Influence of Community Supervision on Farmers' Green Production Behavior in a Geographical Indication Protection Zone

Friday, 01:45 PM - 03:15 PM, Morgan Track: Public Sector Operations Management Invited Session: Operational Improvements in Developing Economies 80 Chair(s): Iva Rashkova

093-1806 Contracts to Increase Vaccine Effectiveness and Availability 093-1028 Donor Funding for Drug Availability 093-1741 Does Higher Availability Lead to Higher Use? Vaccine Stock Availability and Immunization Coverage in Nigeria 093-0204 The Role of “Inclusive Innovation” in Promoting Social Sustainability

Friday, 01:45 PM - 03:15 PM, Kalorama Track: Emerging Topics in Operations Management Invited Session: Data-driven Prescriptive Analytics 81 Chair(s): Kejia Hu

093-0919 Reducing Orthopedic Surgery Times: Managing Tightly-Coupled Team Familiarity and Bottlenecks 093-1388 Data Integration for Decision Making in Operations Management 093-1121 Wait or No Wait? Examining the Role of Remote Waiting in Influencing Customers’ Perception

Friday, 01:45 PM - 03:15 PM, Jay Track: Manufacturing Operations Invited Session: Sustainability and Manufacturing 82 Chair(s): Dincer Konur

093-1801 Joint Energy Management of Manufacturing Plant and On-Site Microgrid Using Neural-Network Based Reinforcement Learning 093-1084 Revisiting the Zero-Inventory Property in Remanufacturing 093-1159 Balancing Labor Requirements in a Semiconductor Manufacturing Environment 093-0762 Environmental R&D Investments Under Consumer, Competitive, and Regulatory Pressures Friday, 01:45 PM - 03:15 PM 70

Friday, 01:45 PM - 03:15 PM, Holmead East Track: Retail Operations Invited Session: Waste Management in Retail 83 Chair(s): Dorothee Honhon

093-0662 A Predictive-Prescriptive Model for Food Allocation 093-1742 Buy-One-Get-One-Free: Impact on Waste and Profit 093-0339 The Impact of “Minimum Life on Receipt” (MLOR) Agreements on Perishable Product Supply Chains

Friday, 01:45 PM - 03:15 PM, Holmead West Track: Operational Excellence Invited Session: The social side of Operational Excellence 84 Chair(s): Stefania Boscari Thomas Bortolotti

093-0693 Lean Manufacturing Effectiveness: The Role of Empowering Leadership 093-0255 National and Organizational Cultural Work in OM: Cumulative Research 093-1697 The Social Side of Improvement Programs: Critical Success Factors and the Effect of Contingencies

Friday, 01:45 PM - 03:15 PM, Gunston West Track: Next Generation Operations Contributed Session: Big Data Analysis 86 Chair(s): Ramakrishnan Ramanathan

093-1230 Augmented Visibility of Food Supply Chains: Real-Time Procurement and Distribution Processes Enabled by Digital Technologies 093-2277 A Maturity Model to Run Oprations in Smart Communities Using Blockchain 093-1542 Big Data and Performance Measurement in Real-Time

Friday, 01:45 PM - 03:15 PM, Fairchild East Track: Socially Responsible Operations Invited Session: Socially Responsible and Innovative Operations 87 Chair(s): Xiaojin Liu

093-0097 Inspection Monitoring of Food Safety Practices in the Brazilian Beef Supply Chain 093-0253 A Multilevel Analysis of a Firm’s Ranking Mobility Regarding Environmental Performance 093-0326 Comparison of E-Waste Take-Back Policies 093-0541 The Role of Corporate-Social Responsibility in the Relationship between R&D and Mergers and Acquisitions

Friday, 01:45 PM - 03:15 PM, Fairchild West Track: Economics Models in Operations Management Invited Session: Online Platforms and Information Design 88 Chair(s): CAN KUCUKGUL

093-1890 Information Design of Time-Locked Sales Campaigns for Online Platforms 093-0506 Persuading Customers to Buy Early: The Value of Personalized Information Provisioning 093-2064 Learning and Revenue Maximization in Service Platforms 093-0804 Optimal Contract for Machine Repair and Maintenance

Friday, 01:45 PM - 03:15 PM, Embassy Track: Environmental Operations Management Invited Session: Issues in environmental operations 89 Chair(s): Adem Orsdemir

093-0229 Economic and Environmental Implications of Biomass Commercialization in Agricultural Processing 093-1423 Supplier Planned Replacement and Contracting for Reuse at a Third Party Remanufacturer 093-0853 Product Sourcing and Distribution Strategies Under Recall and Disruption Risks Friday, 01:45 PM - 03:15 PM 71

Friday, 01:45 PM - 03:15 PM, Du Pont Track: Revenue Management and Pricing Invited Session: New Models on Revenue, Pricing Management and Choice 90 Chair(s): Ruxian Wang Chenxu Ke

093-1671 The Role of Product and Market Information in an Online Marketplace 093-0352 The Exponomial Choice Model: Assortment Optimization and Application to Public Transit Choice Prediction in San 093-0082 Main Products and Recommendations: Substitution and Complementarity 093-0089 3D Printing vs. Traditional Flexible Technology: Implications for Operations Strategy

Friday, 01:45 PM - 03:15 PM, Cardozo Track: Data Science Contributed Session: Recommendation and Assortment Planning Algorithms 91 Chair(s): Emily Mower

093-2087 Generalized Linear Contextual Bandits for Dynamic Assortment Selection 093-0227 Learning Customer Preferences from Personalized Assortments 093-1612 Neighborhood Selection to Maximize Recommendation Diversity

Friday, 01:45 PM - 03:15 PM, Coats Track: Social Media and Internet of Things Invited Session: Social media and digital platforms 92 Chair(s): Tingting Nian

093-0402 Deep Learning of Big Data and Field Experiment: Analytics for Customer Selection and Campaign Targeting 093-1933 Maximizing Clicks in a Budget Constrained Ad-Campaign 093-1740 Bias, Blindness, and Bursted Bubble: Examination of Public Sentiment on Twitter 093-0899 Multi-Dimensional Observational Learning in Social Networks

Friday, 01:45 PM - 03:15 PM, Columbia 1 Track: Scheduling and Logistics Contributed Session: Managing warehouse and fulfillment operations 93 Chair(s): Xiaocheng Li

093-2066 Online Linear Programming with Production Costs 093-0750 How to Handle Time-Critical Warehouse Orders? 093-0263 Management and Design of Robotic Sorting Systems

Friday, 01:45 PM - 03:15 PM, Columbia 2 Track: Finance and Operations Management Invited Session: Tutorial: What OM researchers should know about Blockchain technology 94 Chair(s): Volodymyr Babich

093-0366 What OM Researchers Should Know About Blockchain Technology

Friday, 01:45 PM - 03:15 PM, Columbia 3 Track: Product Innovation and Technology Management Contributed Session: Innovation, Learning, and Capabilities 95 Chair(s): HINA MUNIR

093-1296 Technology and Routine Learning in High-Tech After-Sales Services 093-1745 Disentangling the Effect of Contextual Factors on Entrepreneurial Intentions: An Asian Developing Country Perspective 093-1656 The Use of Roadmap in Innovation-Oriented Planning 093-0978 Developing Capabilities Along the Value Chain to Sustain Innovations in Emerging Markets

Friday, 01:45 PM - 03:15 PM, Columbia 4 Track: Healthcare Analytics Invited Session: Healthcare Analytics in Resource-limited Settings 96 Chair(s): Can Zhang

093-2219 Resource Allocation for Hepatitis C Elimination 093-1748 Risk Stratification Models for Community-Based Screening of Diabetes and Hypertension in Low-Resource Settings 093-1443 Prioritizing Hepatitis C Treatment in US Prisons 093-0471 Cost Prediction Model of Healthcare Service System Friday, 01:45 PM - 03:15 PM 72

Friday, 01:45 PM - 03:15 PM, Columbia 5 Track: Healthcare Operations Management Invited Session: Data-Driven Models in Healthcare Operations 97 Chair(s): Vahid Sarhangian

093-2387 A Network-Based Formulation for Scheduling Clinical Rotations 093-2389 Dynamic Resource Allocation in an Emergency Department: A Queueing Model with Time-Varying 093-2388 Machine Learning For Predicting Heart Failure Readmission 093-2390 Flexible Designs for Off-Placing Patients in In-Patient Wards

Friday, 01:45 PM - 03:15 PM, Columbia 6 Track: Healthcare Operations Management Contributed Session: Outpatient operations 98 Chair(s): Xiaobing Liu

093-1294 A Multi-Period Vehicle Routing Problem with Service Priority Solution for Community Health Clinics 093-1144 A Combination Model Based on Entropy Method for Hospital Daily Outpatient Visits Forecasting 093-1131 Effect of Behavioral Factors on Patients' Delay/Earliness 093-1987 Advance Online Scheduling with Overtime: A Primal-Dual Approach

Friday, 01:45 PM - 03:15 PM, Columbia 7 Track: Supply Chain Management Contributed Session: Supply Chain and Network Design 99 Chair(s): Funda Sahin

093-2355 A Mixed Integer Programming Approach to Design Supply Chain Networks for an MNC 093-1150 Designing an Ambidextrous Supply Chain 093-0341 The Geography of Multinationals’, Suppliers’, and Retailers’ Networks 093-2346 Socio-Technical Approach to Network Design

Friday, 01:45 PM - 03:15 PM, Columbia 8 Track: Supply Chain Management Invited Session: Supply Chain Risk - Modeling and Management 100 Chair(s): Vishwakant Malladi

093-1626 Multi-Tiered Supply Chain Risk Management 093-1565 Supply Chain Performance with a Target-Oriented Retailer 093-1523 The Facility Location Problem with Joint Disruptions 093-0747 Drone-Aided Road Recovery and Relief Distribution in Disasters

Friday, 01:45 PM - 03:15 PM, Columbia 9 Track: Behavioral Operations Management Contributed Session: Behavioral Issues in Supply Chain Management (1) 101 Chair(s): Milind Padalkar

093-1605 Financing the Overconfident Retailer: Supplier vs Bank 093-1024 The Impact of Supply Chain on Preannouncement Rivalry: A Competitive Dynamics Perspective 093-1079 Small Networks as Keepers of Organizational Assets and Goals: A Morphological Study 093-0315 Towards A Theory in Behavioral Supply Chain Risk Management

Friday, 01:45 PM - 03:15 PM, Columbia 10 Track: Product Innovation and Technology Management Invited Session: Information and Technology Management in Supply Chain Management 102 Chair(s): Hyoduk Shin

093-0596 Information Sharing on Platforms 093-2367 Financial Cross-Ownership and Information Dissemination in a Supply-Chain 093-2368 A Strategic Approach to Vendor Managed Inventory 093-2072 Operational Efficiency, Cybersecurity Investment, and Information Sharing Among Competing Firms 093-1179 Supplier Audit Information Sharing and Responsible Sourcing Friday, 01:45 PM - 03:15 PM 73

Friday, 01:45 PM - 03:15 PM, Columbia 11 Track: Inventory Management Invited Session: Inventory Control Models for Single- and Multi-Echelon Systems 103 Chair(s): Johan Marklund

093-1057 Spare Parts Management Under Double Demand Uncertainty 093-1217 Inventory Control in Distribution Systems With Quantity Based Shipment Consolidation 093-1031 Safety Stock Placement in Dual-Sourced Supply Chains: A Successive Approximation Approach 093-0895 Asymptotic Optimality in Lost Sales Inventory Systems: Projected Inventory Level Policies

Friday, 01:45 PM - 03:15 PM, Columbia 12 Track: Service Operations Invited Session: Managing Services 104 Chair(s): Konstantinos Stouras

093-0452 Dueling Crowdsourcing Contests 093-0769 Bundle Pricing of Congested Services 093-1496 Strategic Decisions in Systems with Batch Arrivals

Friday, 01:45 PM - 03:15 PM, Monroe Track: Humanitarian Operations and Crisis Management Invited Session: Tutorial on Humanitarian Operations 105 Chair(s): Maria Besiou Erica Gralla

093-2412 Tutorial on Humanitarian Operations

Friday, 01:45 PM - 03:15 PM, Lincoln East Track: Humanitarian Operations and Crisis Management Contributed Session: Understanding Humanitarian Supply Chains 106 Chair(s): Muhammad Azmat

093-0458 Locating Drone-Based Stations for Disaster Recovery 093-0380 Identification of Critical Success Factors (CSF) in Faith Based Humanitarian Organizations’ Supply Chain 093-0195 Post-Disaster Humanitarian Logistics Planning: A Time-to-Survive Framework 093-0046 The Role of Risk and Resilience in Humanitarian Supply Chains: A Qualitative Study 093-0011 Challenges in Establishing Initial Humanitarian Supply Chains

Friday, 01:45 PM - 03:15 PM, Lincoln West Track: Empirical Research in Operations Management Invited Session: Empirical Research in Revenue Management and Pricing 107 Chair(s): Ovunc Yilmaz

093-1877 Football Ticket Pricing for Multiple Sale Channels with Heterogeneous Fans 093-0782 Pricing for Heterogeneous Products: Analytics for Ticket Reselling 093-0707 Payment Modes and Order Cancellation: Empirical Evidence from an Online Travel Agency in China 093-0333 Dynamic Pricing and Transparency in On-Demand Services

Friday, 01:45 PM - 03:15 PM, Jefferson East Track: Panels & Meetings Invited Session: Practice Leaders 2 108 Chair(s): Carrie Queenan Claire Senot

093-2429 Practice Leaders Forum 2

Friday, 01:45 PM - 03:15 PM, Jefferson West Track: Supply Chain Risk Management Contributed Session: Supply Chain Resilience 109 Chair(s): Chunsheng Li

093-0971 Project Driven Supply Chain: An Evaluation of Project Network Resilience 093-0969 Evaluation of Contractor Resilience in Project Driven Supply Chain: A Case Study 093-0288 Supply Chain Resilience: Theoretical Construct and Measurement Development 093-1729 Employee Capabilities and Resilience in Complex Supply Chains Friday, 01:45 PM - 03:15 PM 74

Friday, 01:45 PM - 03:15 PM, Georgetown East Track: Supply Chain Risk Management Invited Session: Managing Risks Along the Supply Chain 110 Chair(s): Xiao Huang

093-0864 Buyer Finance, Supply Risk, and Extended Payments 093-0536 Managing Reputation Risk in Supply Chains 093-0175 Data-Driven Reoptimization Approaches for the Stochastic Commodity Warehouse Problem 093-0028 Category Captainship in the Presence of Retail Competition

Friday, 01:45 PM - 03:15 PM, Georgetown West Track: Teaching/Pedagogy in POM Invited Session: Making Operations Management a Better Course 111 Chair(s): Ardavan Asef-Vaziri

093-0535 Pedagogy in POM Using New Technologies and Concepts 093-2208 Action Learning in Operations and Supply Chain Management 093-0651 Experiential Undergraduate Operations Management Course Engages Students 093-0579 A Web-Based Simulation Game to Review Basic Statistics and Economics Concepts in an OM Course.

Friday, 01:45 PM - 03:15 PM, Cabinet Track: Sustainable Operations Invited Session: Challenges and Opportunities in Sustainable OM 112 Chair(s): Tim Kraft

093-1921 Volunteer Management: Job Design and Work Allocation 093-1431 Is Sharing Economy Green? 093-2213 Positive Externalities of E-Waste Laws: Quasi-Experimental Evidence from California and Florida 093-1019 Reducing Waste by Learning from Environmental Inspections: Empirical Evidence from Unconventional Wells in Pennsylvania

Friday, 01:45 PM - 03:15 PM, Intl Ballroom East Track: Supply Chain Analytics Invited Session: Using Analytics to Manage Inventory 113 Chair(s): Paolo Letizia

093-1793 A Non-Parametric Approach for Setting Safety Stocks for a Continuous Review Inventory Policy 093-2148 What Prevents the Application of Inventory Theory in Practice? 093-2032 Inventory Control for Items with Extremely Intermittent Demand 093-0523 Inventory Dispersion in a Sequential Inventory System with Demand Forecast Evolution Friday, 04:30 PM - 06:00 PM 75

Friday, 04:30 PM - 06:00 PM, Piscataway Track: Closed Loop Supply Chains Contributed Session: Returns and Warranties Issues in Supply Chains 115 Chair(s): Barry Cobb

093-2006 Yield Paradox in Closed Loop Supply Chains with Auto-and Cross-Correlated Demand and Return Processes 093-0646 Warranty Matching in a Consumer Electronics Closed-Loop Supply Chain 093-1915 Creating Value From False Failure Returns 093-1315 Forward Cycle Time Distributions for Returnable Transport Items

Friday, 04:30 PM - 06:00 PM, Oak Lawn Track: Marketing and Operations Management Invited Session: New Models of OM-Marketing Interface 116 Chair(s): Meng Li

093-0770 Brushing to the Top: Product Rankings, Customer Search, and Fake Orders 093-0666 Firm Technology Adoption: Optimal Timing and Employee Incentives 093-0528 Impact of Free Shipping Threshold on Different Channels: Evidence from an Online Retailer 093-1180 Should Omnichannel Retailers Allow In-Store Returns of Online Purchases? 093-0051 Clearance Sales with Auction

Friday, 04:30 PM - 06:00 PM, Northwest Track: POM in Food and Agriculture Contributed Session: Big Data in Agricultural Management 117 Chair(s): Nambirajan Thangasamy

093-0207 Big Data Innovation for Agritech Businesses: Knowledge Transfer Adaptation Model for AI Collective Knowledge 093-1854 System and Capability Approach to Enhance Farmers’ Agribusiness Growth: Study Using Exploratory Factor Analysis 093-0337 Industry 4.0 Applications in Agriculture: Cyber- Physical Agricultural Systems (CPAS)

Friday, 04:30 PM - 06:00 PM, Morgan Track: Public Sector Operations Management Contributed Session: Case Studies in Public Sector Operations Management 118 Chair(s): Saulo Amâncio-Vieira

093-1862 Relationship Between Costs and Educational Performance: A Longitudinal Analysis in Brazilian Municipal Schools 093-1835 Implementation of the Electronic Information System (SEI): A Londrina City Hall Case Study 093-1853 Efficiency in Basic Health Units: A Case Study in a Developing Country 093-0701 Effects of Delays in Public Building Projects in Ghana

Friday, 04:30 PM - 06:00 PM, Kalorama Track: Emerging Topics in Operations Management Invited Session: Platform Operations 119 Chair(s): Robert Swinney Soudipta Chakraborty

093-0595 Information Sharing on Retail Platforms 093-0068 Designing Rewards-Based Crowdfunding Campaigns for Strategic Backers 093-2133 Rewarding Loyalty: Bonus Schemes in the Gig-Economy 093-2050 Relationships in Online Marketplaces

Friday, 04:30 PM - 06:00 PM, Jay Track: Manufacturing Operations Contributed Session: Production Planning and Scheduling 120 Chair(s): Anand Kandaswamy

093-2451 Predicting the Performance of Production Lines with Stochastic Learning 093-1151 A Hierarchical Method for Production Planning Based on Standard of Scheduled Time and Quantity 093-0735 Patents, Innovation, and Manufacturing Productivity 093-1904 Inventory and Scheduling Policies for a Hybrid MTS-MTO Manufacturing System Friday, 04:30 PM - 06:00 PM 76

Friday, 04:30 PM - 06:00 PM, Holmead East Track: Sustainable Operations Contributed Session: Circular Economy 121 Chair(s): Santosh Nandi

093-1502 A Contingency Approach for Supply Chain Preparedness to Pursue Circular Economy Business Models (CEBM) 093-0920 Circular Economy in the Fresh Fruit Supply Chain in Brazil 093-0581 Remanufacturing of Multi-Component Systems with Product Substitution 093-0485 Product Recovery Decision-Making in the Context of Internet of Things: A Review and Generic Roadmap

Friday, 04:30 PM - 06:00 PM, Holmead West Track: Operational Excellence Invited Session: Panel: Teaching Operational Excellence 122 Chair(s): Torbjørn Netland Rachna Shah

093-2396 Teaching Operational Excellence

Friday, 04:30 PM - 06:00 PM, Gunston East Track: Purchasing and Supplier Management Invited Session: Coordination, competition and contracting 123 Chair(s): Ryan Choi

093-1142 The Direct and Indirect Effects of Cross-Functional Transactive Memory System Alignment on Supply Chain Disruptions 093-2156 An Oddity of Triad Relationship in Supply Chain 093-1445 Sustainable Partnerships in Food Security and International Trade

Friday, 04:30 PM - 06:00 PM, Gunston West Track: Next Generation Operations Invited Session: Omni Channel Retail 124 Chair(s): Chloe Glaeser

093-0730 The Effect of Multi-Channel and Omni-Channel Retailing on Physical Stores 093-0191 Why Retailers Should Care About Net Neutrality: The Impact of Website Performance on Online Retail 093-1560 Managerial Incentives, Operational Decisions, and Firm Outcomes: Evidence From a Quasi-Experiment at a Retail Chain

Friday, 04:30 PM - 06:00 PM, Fairchild East Track: Socially Responsible Operations Invited Session: Food Safety Operations 125 Chair(s): Duo Shi Lingxiu Dong

093-1241 Integrated Optimization of Cultivation, Fertilizer Application, and Harvesting 093-0397 Systemic Risk Management of Food Supply Chains 093-0183 Food Safety Audits in the Developing Economies: Centralization vs. Decentralization

Friday, 04:30 PM - 06:00 PM, Fairchild West Track: Economics Models in Operations Management Invited Session: Economics of supply chain management and competition 126 Chair(s): Adem Orsdemir

093-0434 Price Competition Under Social Comparison and Demand Uncertainty 093-0196 Supply Chain Competition: A Market Game Approach 093-1183 Long-Term Salesforce Compensation 093-1072 To Commit or Not to Commit: Product Rollover Strategies in a Supply Chain

Friday, 04:30 PM - 06:00 PM, Embassy Track: Environmental Operations Management Invited Session: Issues in Environmental Operations Management 127 Chair(s): Erin Mckie

093-2203 Offering Trade-Ins for Competitor's Used Products 093-0069 Supplier Development in a Multi-Tier Supply Chain 093-0278 Supply Chain Network Structure and Environmental Information Disclosure Friday, 04:30 PM - 06:00 PM 77

Friday, 04:30 PM - 06:00 PM, Du Pont Track: Revenue Management and Pricing Invited Session: Revenue Management for Online Advertising 128 Chair(s): John Turner

093-0902 Waterfall Revenue Optimization for Online Advertising 093-0310 Effect of Complex Multimedia Advertising Campaigns: A Causal Inference Model for Big Data 093-0908 Markov Chain Models for Controlling the Exposure Frequency Distribution of Online Advertising 093-0498 Managing Digital Advertising Campaigns

Friday, 04:30 PM - 06:00 PM, Cardozo Track: Data Science Contributed Session: Forecasting and Optimization 129 Chair(s): Ruihao Zhu

093-0110 Learning to Optimize Under Non-Stationarity 093-1720 Cross-Temporally Coherent Forecasts for Decision Making 093-1470 The Bayesian Optimization Algorithm: Why OR Should Adopt It! 093-0715 Zero-Inflated Fuzzy Time Series in Supply Chain 093-1529 One Step-Ahead Predictive Ability in Nested Regression Models

Friday, 04:30 PM - 06:00 PM, Coats Track: Social Media and Internet of Things Contributed Session: Business Applications of Social Media 130 Chair(s): Niraj Kumar

093-1324 The Battle for Homes: Is Home Sharing Disrupting Rental or Housing Markets? 093-1123 Impact of Environmental Policy Change on Business Operations: Insights from Social Media Analytics 093-0118 A Biodata-Based Predictive Framework for Job Applicants' Voluntary Turnover Intention 093-1264 An Empirical Study on Authenticating Fake News on Social Media

Friday, 04:30 PM - 06:00 PM, Columbia 1 Track: Scheduling and Logistics Contributed Session: Planning, Scheduling and Routing in Production and Other Systems 131 Chair(s): Reha Uzsoy

093-1924 Batch Allocation, Component Placement, and Additive Manufacturing System Performance 093-2135 Cleaning Plans for Mined Zones 093-1872 Exact Algorithms for Production Planning Problem with Multiple Capacity Modules, Piecewise Concave Costs, and Subcontracting

Friday, 04:30 PM - 06:00 PM, Columbia 2 Track: Finance and Operations Management Invited Session: Empirical Research on OM-Finance Interface I 132 Chair(s): William Schmidt

093-0859 Inventory and Firm Performance: A Material and Financial View of an Interdependent Relationship 093-0134 Operational Disruptions, Firm Risk, and Control Systems 093-2094 Manufacturing Productivity with Worker Turnover 093-0836 Trade Credit Provision and Inventory Performance

Friday, 04:30 PM - 06:00 PM, Columbia 3 Track: Product Innovation and Technology Management Contributed Session: Partnerships in New Product Development 133 Chair(s): Marc Roessler

093-0537 Complementarities Between Vertical Integration and Product Differentiation - A Case of Automobile Industry 093-0976 Rights of First Negotiation and Rights of First Refusal in New Product Development Partnerships 093-2299 Perceptional Influences of Explicit and Tacit Knowledge Transfer on Product Innovativeness – An Experimental Study 093-2319 Path Dependency and Structuring Partnerships in New Product Development Friday, 04:30 PM - 06:00 PM 78

Friday, 04:30 PM - 06:00 PM, Columbia 4 Track: Healthcare Analytics Invited Session: Analytics for Hospital Management 134 Chair(s): Nan Liu Pengyi Shi

093-1811 Capacity Management in Inpatient Wards with Off-Service Placement and a Network View 093-0533 Elective Portfolio and Patient Discharge Policies in Hospital Environments 093-1817 New Tools for Predicting a Hospital Readmission 093-0656 On Scheduling Appointments in Tandem Service Systems

Friday, 04:30 PM - 06:00 PM, Columbia 5 Track: Healthcare Operations Management Invited Session: Technology and Information-Enabled Healthcare Operations Management 135 Chair(s): Douglas Morrice

093-1061 The Impact of Custom Contracting and the Infomediary Role of Healthcare GPOs 093-0953 Coordinated Scheduling for In-Clinic and Virtual Medicine Patients in a Multi-Station Network 093-1855 Calling for Care? The Risky Proposition of Teletriage in Healthcare Demand Management 093-0915 Does Telemedicine Reduce Emergency Department Congestion? Evidence from New York State

Friday, 04:30 PM - 06:00 PM, Columbia 6 Track: Healthcare Operations Management Contributed Session: Emergency Department operations 136 Chair(s): Luis Lopez

093-1849 Accommodating Arrival Variability in Emergency Departments 093-1950 Physician-Staffing in Emergency Rooms: Opening the Black-box of ER Care via a Multi-Class Multi-Stage Network 093-1905 Rethinking Patient Triage for Faster, More Cost-Effective Care in the Emergency Department 093-1919 Triage Variability in Emergency Rooms

Friday, 04:30 PM - 06:00 PM, Columbia 7 Track: Supply Chain Management Contributed Session: Supply Chain Coordination and Integration 137 Chair(s): Stephen Disney

093-2325 Supply Chain Coordination by Trading Pricing Power for Information 093-2303 When the Bullwhip Effect is an Increasing Function of the Lead Time 093-0456 Mutual Trust Supply Chain Information Platform and Innovative Financial Scheme Based on Blockchain Technology 093-1285 A Moderation Effect of Buyer-Supplier Trust on Relationships Between Supply Chain Integration and Procurement Performance 093-0557 Contract Design in a Supply Chain with Product Recall

Friday, 04:30 PM - 06:00 PM, Columbia 8 Track: Supply Chain Management Invited Session: Economic Models for Strategic Decision-Making in Supply Chain and Operations Management 138 Chair(s): Abhishek Roy

093-1466 Supplier Encroachment in a Non-Exclusive Reselling Channel 093-2178 Strategic Inventory in Non-Exclusive Reselling Environments 093-2155 Smart Contract for Supply Chains of Distributors and Manufacturer 093-0464 Dynamics of Competition in an On-Demand Economy: A Differential Games Approach

Friday, 04:30 PM - 06:00 PM, Columbia 9 Track: Behavioral Operations Management Invited Session: Behavioral Issues in Supply Chain Management (Experiments) 139 Chair(s): Eirini Spiliotopoulou

093-2095 How Supply Chain Risks Influence Supplier Selection and Ordering Decisions: A Behavioral Investigation 093-1602 Fairness Ideals in Resource Allocation: The Case of Inventory Pooling 093-2210 Cobotics: Collaborative Order Picking with Pick-Support AGV's 093-1787 The Impact of Service Level on Inventory Decisions Friday, 04:30 PM - 06:00 PM 79

Friday, 04:30 PM - 06:00 PM, Columbia 10 Track: Product Innovation and Technology Management Invited Session: Empirical Research in Innovation and Operations Management 140 Chair(s): Hyunwoo Park

093-1736 Workplace Environment Transparency, Employee Satisfaction, and Firm Innovation Performance 093-0386 Overcoming Integration Costs in Team Innovation: The Role of Gender Composition 093-0394 Social Orientation and Firm Innovation from a Project Management Perspective 093-1874 Reducing Wasteful Government Spending: An Empirical Study on Rebaselining in U.S. Federal Government Technology Programs

Friday, 04:30 PM - 06:00 PM, Columbia 11 Track: Inventory Management Invited Session: Stochastic Inventory Management 141 Chair(s): Joachim Arts

093-2038 Asymptotic Optimality of (r,nQ) Replenishment Policies for Serial Inventory Systems with Lost Sales 093-0791 Asymptotic Optimality of Constant-Order Policies in Joint Pricing and Inventory Control Models 093-0716 Deep Reinforcement Learning to Solve Dual Sourcing Inventory Problems 093-1000 Controlling Distribution Inventory Systems with Shipment Consolidation and Compound Poisson Demand

Friday, 04:30 PM - 06:00 PM, Columbia 12 Track: Retail Operations Invited Session: Assortment Planning and Discrete Choice Modeling 142 Chair(s): Ying Cao Guang Li

093-2249 Tell Me What I Want: A Study of Assortment Planning for Learning Consumers 093-1956 Robust Demand Estimation with Customer Choice-Based Models for Sales Transaction Data 093-1889 Sample Boxes for Retail Products: Bundling Experience Goods to Leverage Consumer Uncertainty 093-1075 Assortment Optimization for a Multi-Stage Choice Model

Friday, 04:30 PM - 06:00 PM, Monroe Track: Humanitarian Operations and Crisis Management Invited Session: Non-traditional Humanitarian Crises 143 Chair(s): Kezban Yagci Sokat

093-1990 Network Interdiction Models to Disrupt Human Trafficking Supply Chains 093-1526 Understanding Labor Trafficking 093-0176 Modeling Human Trafficking 093-2157 How Supply Chains Break 093-0513 Can Policies with Limited Enforcement Reduce Harm? Evidence from Transshipment Bans

Friday, 04:30 PM - 06:00 PM, Lincoln East Track: Humanitarian Operations and Crisis Management Contributed Session: Hunger Relief and Supply Chain Performance 144 Chair(s): Kate Hughes

093-1883 Empirical Study of the Value of Agricultural Supply Chain Relationships in Mbale,Uganda 093-1984 An Exploratory Review of the Challenges in "Human Baby Milk" Logistics in the Indonesian Context 093-0965 Solving Food Insecurity: Can Supply Chain Managements Bring About Time, Form, Place and Possession Utility? 093-0237 Product Availability, Consumer Stockpiling, and Hurricane Disasters: Empirical Evidence from a Natural Experiment

Friday, 04:30 PM - 06:00 PM, Lincoln West Track: Empirical Research in Operations Management Contributed Session: Supply Chain Management 145 Chair(s): Suman Niranjan

093-2443 Effect of Consumer Personality and Culture on Loyalty: Role of Supply Chain Flexibility 093-0993 The Location Decision Revisited: The Drivers of Plant Openings and Closures in the Automotive Industry 093-0323 How Firm's Relational Capabilities Influence the Development of Dynamic Capabilities: The Case of Emerging Economies Friday, 04:30 PM - 06:00 PM 80

Friday, 04:30 PM - 06:00 PM, Jefferson West Track: Supply Chain Risk Management Invited Session: Economics models in operations 147 Chair(s): Wenxin Xu

093-1467 Target Ratcheting and Incentive Dynamics 093-2103 The Drivers of Environmental Improvement, Or They Are Not 093-2081 A Learning Algorithm for Capacity Provisioning of Queueing Systems with Impatient Customers

Friday, 04:30 PM - 06:00 PM, Georgetown East Track: Supply Chain Risk Management Invited Session: Managing the Supply Chain Disruptions and the Ripple Effect: Models and Risk Analytics 148 Chair(s): Dmitry Ivanov

093-0645 Personal and Organizational Relationships in Humanitarian Supply Chains 093-1640 Disruption Tails or What is the Supply Chain Recovery? A Retail Supply Chain Simulation 093-0241 Coordinating a Multi-Stage Supply Chain Under Disruption Risk 093-0243 Competitive Sourcing of Substitute Products Under Supply Disruption

Friday, 04:30 PM - 06:00 PM, Georgetown West Track: Teaching/Pedagogy in POM Contributed Session: Action Learning in POM Courses 149 Chair(s): Xiangjing Chen

093-2304 An Inquiry-Based Learning Exercise for Teaching Inventory Management 093-2258 The Impact of Experiential Learning on Cross-Functional Team 093-1365 Impact of Assessment Gamification on Student Attitude & Satisfaction in O&SCM Course 093-2185 ASU Operations Management Review: A Way Forward for OM Research 093-2207 Cultivating an Action Learning Culture

Friday, 04:30 PM - 06:00 PM, Cabinet Track: Sustainable Operations Invited Session: Tutorial: Secondary Markets for Electronics; Design Challenges and Opportunities 150 Chair(s): Wedad Elmaghraby

093-2446 Secondary Markets for Electronics; Design Challenges and Opportunities: A Tutorial Sessions for Saturday, May 04 81 Saturday, 08:00 AM - 09:30 AM

Saturday, 08:00 AM - 09:30 AM, Piscataway Track: Closed Loop Supply Chains Invited Session: New Topics in CLSC 153 Chair(s): Neil Geismar James Abbey

093-1407 A Blockchain-Based Framework for Implementing Extended Producer Responsibility 093-1761 Waste-Pickers' Role on Brazilian Solid Waste Closed Loop Systems 093-0441 Improving Remanufacturing Core Recovery and Profitability Through Seeding 093-0442 Strategic Design of Multiple Lifecycle Products for Remanufacturing Operations

Saturday, 08:00 AM - 09:30 AM, Oak Lawn Track: Marketing and Operations Management Contributed Session: Economic Models in Marketing and Operations Management 154 Chair(s): Philipp Baumann

093-2362 Softening Online Retailer Competition with Referral Services 093-1837 Optimal Customer Selection for Direct Marketing Campaigns 093-0465 The Strategic Analysis of Logistics Service Sharing in an E-Commerce Platform 093-2457 Managing Demand with an Upgrade Program in the Presence of a Product Rollover 093-0014 Interaction of Contract Types and Store-Brand Introduction

Saturday, 08:00 AM - 09:30 AM, Northwest Track: POM in Food and Agriculture Contributed Session: Financial Management in Agriculture 155 Chair(s): Xiaoyan Qian

093-0070 Industry Analysis for Restaurant Business 093-1593 Contractual Coordination of Agriculture Cooperatives with Quality Provisions 093-0411 Dynamic Pricing and Volume Allocations in the Dairy Industry

Saturday, 08:00 AM - 09:30 AM, Morgan Track: Public Sector Operations Management Invited Session: Children and Public Policy 156 Chair(s): Vincent Slaugh

093-1507 Integrating Vehicle Routing and Scheduling to Optimize Foster Care Visitations 093-0939 Investing in Performance: Information and Merit-Based Incentives in K-12 Education 093-1387 Economic Assessment of Policies to Prevent Childhood Lead Poisoning 093-0867 Learning and Earning for Child Adoption Matching

Saturday, 08:00 AM - 09:30 AM, Kalorama Track: Emerging Topics in Operations Management Invited Session: Smart City Operations: Ride Sharing and Autonomous Vehicles 157 Chair(s): Soo-Haeng Cho

093-0935 A Queueing Model and Analysis for Autonomous Vehicles on Highways 093-2458 Pricing Shared Bikes: Profit vs. Social welfare Management 093-2186 We Are on the Way: Analysis of On Demand Booking Systems 093-2119 The Impact of the Gig-Economy on Financial Hardship Among Low Income Households 093-0855 Robust Vehicle Allocation with Uncertain Covariates

Saturday, 08:00 AM - 09:30 AM, Jay Track: Retail Operations Invited Session: Promotional Activities in Retailing 158 Chair(s): Olga Perdikaki

093-1962 Estimating Customer Trends to Target Promotions 093-1124 Optimizing SKU Selection for Promotional Display Space at Grocery Retailer 093-0403 Welfare Implications of Inventory-Driven Dynamic Pricing 093-0039 Management and Effects of In-Store Promotional Displays Saturday, 08:00 AM - 09:30 AM 82

Saturday, 08:00 AM - 09:30 AM, Holmead East Track: Sustainable Operations Contributed Session: Sustainable Energy 159 Chair(s): Gokhan Egilmez

093-2323 Renewable and Nonrenewable Energy Use Analysis of the U.S. Manufacturing: A Time-Series MRIO Approach 093-1299 Is Sharing More Sustainable? New Product Sales and Transition From Low to High-Product Utilization 093-1815 Consistent Allocation of Emission Responsibility in Energy Supply Chains 093-1491 Robust Power Scheduling in Photovoltaic Charging Station

Saturday, 08:00 AM - 09:30 AM, Holmead West Track: Finance and Operations Management Invited Session: Topics in OM-Finance Interface 160 Chair(s): S. Alex Yang Christopher Chen

093-0991 Information Asymmetry, Rents, and Price Risk Allocation: An Investigation of the BMW Supply Chain 093-0728 Global Supply Chains and Cross-Border Financing 093-0258 Mitigating Product Shortages Due to Disruptions in Multi-Stage Supply Chains 093-0605 Crowdfunding Under Social Learning and Network Externalities

Saturday, 08:00 AM - 09:30 AM, Gunston East Track: Purchasing and Supplier Management Invited Session: Tutorial: Ethics in purchasing 161 Chair(s): Xenophon Koufteros Xingzhi Jia

093-2416 Ethics in Purchasing

Saturday, 08:00 AM - 09:30 AM, Gunston West Track: Next Generation Operations Invited Session: Alternative Energy and Other Disruptive Energy Technologies 162 Chair(s): Nur Sunar

093-1758 Net-Metered Distributed Renewable Energy: A Peril for Utilities? 093-1498 Mind the Gap: Coordinating Energy Efficiency and Demand Response 093-0279 Shared Autonomous Electric Vehicles for Strengthening Future Urban Microgrids

Saturday, 08:00 AM - 09:30 AM, Fairchild East Track: POM in Practice Invited Session: Alliance, contracting and inventory transshipment 163 Chair(s): Yue Dai Xiaole Wu

093-2139 Alliance Formation Among Competitors 093-1942 Supply Chain Contracts for Biopharmaceutical Projects 093-0801 Inventory Transshipment Game with Limited Supply: Trap or Treat 093-0265 Managing Multi-Rooming: Why Uniform Price is Uniformly Lower

Saturday, 08:00 AM - 09:30 AM, Fairchild West Track: Economics Models in Operations Management Invited Session: Multi-Channel Management 164 Chair(s): Kejia Hu Yixin Iris Wang

093-0189 Drivers and Implications of Direct-Store-Delivery in Distribution Channels 093-1045 Using Transparency to Manage the Sourcing of Complex Non-Routinized Services 093-1184 Adoption and Abandonment: A Payment Channel Under Impacts of Price Incentives and Usage Features 093-1158 Managing Queues with Static Delivery Guarantees Saturday, 08:00 AM - 09:30 AM 83

Saturday, 08:00 AM - 09:30 AM, Embassy Track: Environmental Operations Management Contributed Session: Applied Optimization for Environmental OM 165 Chair(s): Nilakantan Narasinganallur

093-2108 Detection and Control Operations Management of an Agricultural Invader Through Integrated Simulation-Optimization 093-2292 Quantitative Modeling Applications in the Indian Paper Industry 093-1062 Supplier Selection Model for End-of-Life Product Recovery: An Industry 4.0 Perspective 093-2285 Sharing Economy: Recent Trends and Issues in India

Saturday, 08:00 AM - 09:30 AM, Du Pont Track: Revenue Management and Pricing Invited Session: New Topics in Revenue Management 166 Chair(s): Yao Cui Junhyun Bae

093-1550 The Effect of Capacity Risk on Price Competition with Customer Switching Cost 093-1162 Optimal Fashionability for Seasonal Products 093-0757 Platform Bonus Competition in the Gig Economy 093-2449 Incentive Design for Operations-Marketing Multi-Tasking

Saturday, 08:00 AM - 09:30 AM, Cardozo Track: Data Science Contributed Session: Data Analytics in Action 167 Chair(s): Raymond Major

093-2197 STEM 2.0 093-0775 Success Factors for Big Data Analytics in Manufacturing 093-2264 Unsupervised Learning for Cybersecurity Management of Internet of Things Systems

Saturday, 08:00 AM - 09:30 AM, Coats Track: Social Media and Internet of Things Invited Session: Social Media and Analytics 168 Chair(s): Abhijeet Ghoshal

093-1063 Hiding Sensitive Information When Sharing Distributed Transactional Data 093-1590 Studying Quantity Discount and Market Share Contracts Under Congestion 093-1098 No One Trusts Emotional Women? Measuring the Impact of Discrete Emotions on Review Helpfulness 093-0618 A Framework for Analyzing Influencer Marketing in Social Networks: Selection and Scheduling of Influencers

Saturday, 08:00 AM - 09:30 AM, Columbia 1 Track: Scheduling and Logistics Invited Session: Project Scheduling: Models, Methods, and Applications 169 Chair(s): Norbert Trautmann

093-1582 Scheduling the Timing of Product Introductions in the Automotive Industry 093-1996 Actual Running Time Variability in a Rural Transit System 093-1789 Use of Quality Functions in Project Scheduling in the Presence of Uncertainty 093-1110 An MILP Formulation for the Multi-Mode Resource-Constrained Project Scheduling Problem MRCPSP 093-1138 The Role of Robustness in Ineventory vs Timeliness Tradeoff in Project Delivery

Saturday, 08:00 AM - 09:30 AM, Columbia 2 Track: Operational Excellence Invited Session: Digital lean manufacturing 170 Chair(s): Matthias Thurer

093-0568 Impact of Integrated Lean Manufacturing and Industry 4.0 Practices on Operational Performance 093-0155 Management Cybernetics: What can Industry 4.0 Learn from Card-Based Control Systems? 093-1432 Exploring the Relationship Between Lean Project Management and Organizational Learning for Operational Success 093-2194 Small Businesses Find a Way Saturday, 08:00 AM - 09:30 AM 84

Saturday, 08:00 AM - 09:30 AM, Columbia 3 Track: Healthcare Analytics Contributed Session: Personalized Treatment and Care Delivery 171 Chair(s): Mark Van Oyen

093-2322 Dynamic Online Learning of Personalized Patient Progression in Chronic Diseases: Application to Glaucoma 093-1483 Integrating Physical Activity Information into Insulin Dosing Decisions in Type 1 Diabetes 093-2335 Online Personalized Care Framework to Reduce Readmission Risk

Saturday, 08:00 AM - 09:30 AM, Columbia 4 Track: Healthcare Analytics Invited Session: Patients and Process: Changing Healthcare through Analytics 172 Chair(s): Jonathan Helm Pengyi Shi

093-1891 Improving Itinerary Completion at a Destination Healthcare Institution 093-1059 A Stochastic Modeling Approach for Planning Resources at Non-Operating Room Procedural Area 093-0230 Staffing and Scheduling to Differentiate Patient Delays in Emergency Departments 093-1739 A New Value Proposition for Reducing Readmissions: Dynamic Staffing for Post-Discharge Follow-up

Saturday, 08:00 AM - 09:30 AM, Columbia 5 Track: Healthcare Operations Management Invited Session: Incentives and Process Improvement in Healthcare 173 Chair(s): Lu Wang Suman Mallik

093-1829 Managing Medical Item Inventories Under Order Loss 093-1321 The Impact of Full Capacity Protocol on the Operational Performance of an Emergency Department 093-1766 Medicare Payment to Skilled Nursing Facilities: The Consequences of the Three-Day Rule

Saturday, 08:00 AM - 09:30 AM, Columbia 6 Track: Healthcare Operations Management Invited Session: Contracting and Payment Innovations in Healthcare 174 Chair(s): Mili Mehrotra

093-1509 Reference Pricing for Healthcare Services 093-1472 Financial Incentives Under CPC+ 093-1249 Socially Optimal Contracting Between a Regional Blood Bank and Hospitals

Saturday, 08:00 AM - 09:30 AM, Columbia 7 Track: Supply Chain Management Invited Session: Empirical Sourcing Research 175 Chair(s): Keith Skowronski

093-1485 The Effect of Supply Base Characteristics on Product Recalls 093-1143 The Strategic Alignment Saga – Does Supply Chain Have to Be Aligned to Firm Strategy? 093-0276 Are Disruptive Technologies Disrupting the Global Sourcing of Business Services? 093-0639 Top Management Teams and Sustainability Performance: The Role of Temporal Orientation

Saturday, 08:00 AM - 09:30 AM, Columbia 8 Track: Supply Chain Management Invited Session: Emerging Topics in Supply Chains 176 Chair(s): Haresh Gurnani Saibal Ray

093-1111 Service Provision in Distribution Channels 093-1262 Multi-Period Sourcing Decision Under Disruption Risks and Carbon Emission 093-0851 Peer-to-Peer Sharing Platforms with Quality Differentiation: Manufacturer’s Strategic Decision Under Sharing Economy

Saturday, 08:00 AM - 09:30 AM, Columbia 9 Track: Behavioral Operations Management Invited Session: Behavioral Operations Management 177 Chair(s): Xiaobo Zhao Wanshan Zhu

093-2201 The Influence of Response Time in Supply Chain Bargaining 093-1207 An Analysis of Empirical Newsvendor Decisions 093-2164 The Effect of Preference on the Biased Perception of Randomness Saturday, 08:00 AM - 09:30 AM 85

Saturday, 08:00 AM - 09:30 AM, Columbia 10 Track: Product Innovation and Technology Management Invited Session: Managing Innovation and New Product Development 178 Chair(s): Morvarid Rahmani

093-1481 Knowledge Transfer From a Radical New Product Development Process to an Existing Product 093-1278 Team Size and Coordination in Knowledge-Intensive Projects 093-0760 Principal's Signaling of Private Information When Outsourcing its Product Development 093-0447 Start-Up Infrastructure and Product Development: An In-Depth Case Study

Saturday, 08:00 AM - 09:30 AM, Columbia 11 Track: Inventory Management Invited Session: Advances in Stochastic Inventory Theory 179 Chair(s): Alexandar Angelus

093-0858 Asymptotic Optimal Policies in Inventory Systems with Lead Time 093-1181 Business Analytics for Intermodal Capacity Management 093-0964 A Deterministic Approximation of Inventory Systems with Sequential Probabilistic Service Level Constraints 093-0164 Optimal Control and Value of Reverse Logistics in Supply Chains with Multiple Flows of Product 093-0166 Integrating Dynamic Pricing with Inventory Decisions Under Lost Sales

Saturday, 08:00 AM - 09:30 AM, Columbia 12 Track: Service Operations Invited Session: Experiments in Service Organizations 180 Chair(s): Anita Tucker

093-1568 Increasing Patient Engagement Through Shared Medical Appointments 093-1422 Identifying Perceived Customer Value for Wellness-Centric Features in Hospitality: Evidence From EEG Signals 093-0779 Examining Links Between Service Design and Customer Performance in High-Anxiety Settings 093-0591 Impact of Referral Decision Errors on Patient Outcome: A Case of Observation Unit

Saturday, 08:00 AM - 09:30 AM, Monroe Track: Humanitarian Operations and Crisis Management Invited Session: Practice-driven research in humanitarian operations 181 Chair(s): Andres Jola-Sanchez

093-0505 Stay Dependent: Relational Strategies to Reduce Funding Uncertainty 093-2310 A Study on the Social Media Network Ecosystem During Different Stages of Disaster 093-2060 Communities in the Crossfire: How Companies Can Do Well By Doing Good 093-1457 The Impact of Administration on Program Spending During Emergency and Development Aid 093-0218 Role of the Private Sector After Disasters: The Case of Hurricane Harvey

Saturday, 08:00 AM - 09:30 AM, Lincoln East Track: Empirical Research in Operations Management Invited Session: Practice Based Research 182 Chair(s): Shardul Phadnis Shardul Phadnis

093-0860 Embeddedness and Prices in Buyer-Seller Transactions: Evidence from Pharmaceutical Procurement of a Hospital Chain 093-2239 Cooperative and Localized Investments in Hotel Franchising: Moderating Effects of Franchisee Dependence 093-0797 Dyadic Creation of Supply Chain Scenarios: Behavioral Study with Application to Brexit Scenarios 093-0839 Knowledge Transfer and Industry Impact

Saturday, 08:00 AM - 09:30 AM, Lincoln West Track: Empirical Research in Operations Management Invited Session: Empirical Research in Service Ops 183 Chair(s): Tom Tan

093-1172 Predicting Human Discretion and Adjusting Algorithmic Prescriptions: A Large-Scale Field Experiment in Bin Packing 093-0866 Curbing the Opioid Crisis: The Value of a Second Opinion in the Primary Care Setting 093-0329 Behavioral Drivers of Routing Decisions: Evidence from Restaurant Table Assignment 093-0659 Call to Duty: Staffing Flexibility at a Restaurant Chain Saturday, 08:00 AM - 09:30 AM 86

Saturday, 08:00 AM - 09:30 AM, Jefferson East Track: Panels & Meetings Contributed Session: Emerging Scholars 1 184 Chair(s): Goker Aydin

093-2433 Emerging Scholars 1

Saturday, 08:00 AM - 09:30 AM, Georgetown East Track: Supply Chain Risk Management Invited Session: Business Model with Social Operations 186 Chair(s): Guangwen Kong

093-1040 Pricing and Capacity Decisions for Shared Service Systems Under Competition 093-0631 Courteous or Crude? Understanding and Shaping User Behavior in Ride-Hailing 093-2187 Referral and Learning on Social Network: Implications for Inventory

Saturday, 08:00 AM - 09:30 AM, Georgetown West Track: Retail Operations Invited Session: Service strategies to win omnichannel consumers 187 Chair(s): Elliot Rabinovich

093-1190 Building a Winning Omnichannel Strategy: Overcoming Managers' Biased Perceptions of What Consumers Prefer 093-2034 Impact of Customer Choice on Omnichannel Network Design 093-1317 Buy Online, Fulfill From Store – Location Assignment and Order Picking 093-1055 Assessing the Economic Value of Fulfillment Fees in Omnichannel Retail

Saturday, 08:00 AM - 09:30 AM, Cabinet Track: Sustainable Operations Invited Session: Empirical Studies in Sustainable Operations (1) 188 Chair(s): Gokce Esenduran

093-1508 An Empirical Study on Supply Chain Governance Strategies in Reducing Carbon Emissions 093-0275 Experiential Effects on Utility Consumption 093-2212 Do Ride-hailing Platforms Lead to Crowding or Pooling?

Saturday, 08:00 AM - 09:30 AM, Intl Ballroom East Track: Supply Chain Analytics Invited Session: Data Driven Pricing Decisions 189 Chair(s): Haoying Sun

093-2306 The Impact of Open Source Community on Cryptocurrency Market Price: An Empirical Investigation 093-2274 Estimating Demand Stickiness Due to Rational Inattention 093-1864 An Empirical Study of the Impact of Membership Free Shipping on Consumer’s Purchase Behavior 093-0968 Data-Driven Inventory and Pricing Management with Adversarial Models Saturday, 09:45 AM - 11:15 AM 87

Saturday, 09:45 AM - 11:15 AM, Piscataway Track: Closed Loop Supply Chains Contributed Session: Remanufacturing Issues in Supply Chains 191 Chair(s): Philipp Dräger

093-2374 Sell Through Your Rival: The Impact of TPR Regulation on the Closed-Loop Supply Chain Design 093-1430 Competition Between OEM and IR in Remanufacturing 093-0019 Consumer Preferences Consider the Characteristics of Remanufactured Products 093-1672 Circularity of Concrete – An Economic Analysis of Market Structure and Supply Chains

Saturday, 09:45 AM - 11:15 AM, Oak Lawn Track: Marketing and Operations Management Contributed Session: Pricing Strategies 192 Chair(s): Chen Hu

093-2456 Markdown Pricing or Trade-up Program? Demand Management with a Product Rollover 093-0267 Opportunity or Threat: The Role and Pricing Strategy of E-books 093-0946 Pricing Strategy and Campaign Design in Flight Crowdfunding: A Creative Way to Sell Flight Tickets 093-0519 Dynamic Pricing with Demand Uncertainty: A Learning Approach Under Minimax Regret

Saturday, 09:45 AM - 11:15 AM, Northwest Track: Operations and Sports Management Contributed Session: Sports Operations and Research 193 Chair(s): Konstantin Pavlikov

093-2202 Proposal for a Strategic Planning Model for Brazilian Soccer Teams 093-0268 Operations and Sports Management 093-1313 Algorithms and Software for the Golf Director Problem

Saturday, 09:45 AM - 11:15 AM, Kalorama Track: Emerging Topics in Operations Management Invited Session: Innovation in Service Operations 195 Chair(s): Andrew Frazelle

093-1571 Efficient Inaccuracy: User-Generated Information Sharing in a Queue 093-0765 A Model of Queue-Scalping 093-1404 Service Delivery Platforms: Pricing and Revenue Implications 093-0389 Optimizing Large On-Demand Service Systems as Closed Queuing Networks

Saturday, 09:45 AM - 11:15 AM, Jay Track: Retail Operations Invited Session: Effective Merchandising and Sourcing Strategies 196 Chair(s): Xiajun Pan Quan Zheng

093-0942 Strategic Implications of Store Brands on Contracting Sequence 093-0246 Package Size and Pricing Decisions with a Bulk Sale Option 093-0347 A Retail Perspective on Social Labeling 093-1521 Optimal Display and Ordering Policy for Perishable Products

Saturday, 09:45 AM - 11:15 AM, Holmead East Track: Behavioral Operations Management Contributed Session: Behavioral Issues in Healthcare, Productivity and Auctions 197 Chair(s): Bogdan Bichescu

093-1406 The Role of Physician Mobility on Hospital and Physician Performance 093-0534 Collaborative Decision Making in Demand Forecasting 093-2152 Decision Making Approaches of Online Auction Based on the Focus Point 093-1120 The Influence of Executive Cognitive Interpretation and Organizational Innovation: Evidence from the Healthcare Sector Saturday, 09:45 AM - 11:15 AM 88

Saturday, 09:45 AM - 11:15 AM, Holmead West Track: Finance and Operations Management Contributed Session: Investment and Financing 198 Chair(s): Askar Choudhury

093-1665 The Dark Side of Servitization: Shareholder Value Effects of Service Provision 093-1291 Effect of Funding Target on Crowdfunding Failure 093-0691 Dynamic Portfolio Management in Inventory Financing: A Copula Based Approach 093-1547 Life-Cycle Cost-Benefit Analysis Algorithm for Equipment Replacement with an App for Decision Making Tool 093-0123 Fixed Asset Register Accuracy in Aviation Operations

Saturday, 09:45 AM - 11:15 AM, Gunston East Track: Purchasing and Supplier Management Invited Session: Digitalization of purchasing and supply 199 Chair(s): Harri Lorentz Jagjit Singh Srai

093-1677 The Role of Collaborative E-Sourcing in Supply Chain Digitalization Scenarios: A Gamification-Enabled Structural Model 093-1644 Digitalising Procurement in the UK Fresh Potato Supply System for Wastage Mitigation 093-1562 Exploratory Multiple Case Study on Managers’ Mental Models Regarding Digitalization of Procurement

Saturday, 09:45 AM - 11:15 AM, Gunston West Track: Next Generation Operations Contributed Session: Panel on Big Data 200 Chair(s): NORMA HARRISON

093-1650 Panel: Trends and Industry Perspectives with Big Data and Analytics

Saturday, 09:45 AM - 11:15 AM, Fairchild East Track: POM in Practice Invited Session: Healthcare Operations 201 Chair(s): Fernanda Bravo

093-0244 An Integrated Prediction and Optimization Model for Staffing 093-2136 Machine Learning to Address Hospital Capacity: Predicting Discharges and Identifying Opportunities to Increase Efficiency 093-0903 When to Set the Next Appointment of Patients Suffering from Treatment-Resistant Depression

Saturday, 09:45 AM - 11:15 AM, Fairchild West Track: Economics Models in Operations Management Invited Session: Marketplace Innovations and Operations 202 Chair(s): Guangwen Kong Heng Zhang

093-2326 Position Ranking and Auctions for Online Marketplaces 093-2341 The Leverage From Family and Friends: Managing Outside Funds in a Crowdfunding Campaign 093-2171 The Value of Price Discrimination in Large Random Networks 093-2226 Consumer Information Sharing in a Distribution Channel

Saturday, 09:45 AM - 11:15 AM, Embassy Track: Environmental Operations Management Invited Session: Field Experiments in Sustainable Operations Management 203 Chair(s): Andre Calmon

093-1693 A Mobile-App Based Intervention to Improve Infant Nutrition in Underprivileged Indian Communities 093-0941 Running an SMS-Based Field Experiment in Tanzania: Stories from the Field 093-0381 Indian Agriculture Aggregation Service Experiment 093-1719 Effective Distribution Models for the Base of the Pyramid 093-1100 Where Should I Sell? Optimal Market Selection for Farmers in an Agricultural Network Saturday, 09:45 AM - 11:15 AM 89

Saturday, 09:45 AM - 11:15 AM, Du Pont Track: Revenue Management and Pricing Invited Session: Retail Operations and Online Advertising 204 Chair(s): Sajad Modaresi Sajad Modaresi

093-0594 Shapley Meets Uniform: An Axiomatic Framework for Attribution in Online Advertising 093-0199 Dynamic Pricing Under a Static Calendar 093-1163 Inventory Integration with Rational Consumers 093-0202 Attribute-Based Modeling of Product Recommendations

Saturday, 09:45 AM - 11:15 AM, Cardozo Track: Data Science Invited Session: Tutorial: Learning with Side Information 205 Chair(s): Zeyu Zheng

093-2411 Tutorial: Learning with Side Information

Saturday, 09:45 AM - 11:15 AM, Coats Track: Social Media and Internet of Things Contributed Session: Tutorial: Promote Sustainability Through Sensors and Cloud Computing 206 Chair(s): Andrew Whinston

093-2439 Promote Sustainability Through Sensors and Cloud Computing

Saturday, 09:45 AM - 11:15 AM, Columbia 1 Track: Scheduling and Logistics Invited Session: Theoretical Models in Scheduling and Logistics 207 Chair(s): Gopalakrishnan Easwaran

093-1478 Estimation of Disaggregated Freight Flows via a Real-Valued Genetic Algorithm 093-2175 Performance Evaluation of Traditional, Cross-Channel, and Multi-channel Logistics Network Configurations 093-1953 Antithetic Sequences in Flowshop Scheduling: Special Cases of Monster-Cell Dominance 093-1867 Distribution of Permutation Flowshop Sequences

Saturday, 09:45 AM - 11:15 AM, Columbia 2 Track: Operational Excellence Invited Session: Tutorial: Industry 4.0 and Digitization of Manufacturing 208 Chair(s): Fabrizio Salvador

093-2407 Industry 4.0 and Digitization of Manufacturing

Saturday, 09:45 AM - 11:15 AM, Columbia 3 Track: Healthcare Analytics Contributed Session: Improving Healthcare Service Delivery 209 Chair(s): Yucheng Chen

093-0951 Medication Therapy Management Services – Pharmacy Service Process Redesign 093-0808 A Unified Framework for Preventive Healthcare Service Design: Patient-Physician Collaboration 093-2106 Analyzing the Impact of FDA-Approved Chemotherapy Agents on Clinical Practice

Saturday, 09:45 AM - 11:15 AM, Columbia 4 Track: Healthcare Analytics Invited Session: Emergency Care and Information Use in Healthcare 210 Chair(s): Zhankun Sun

093-2236 How Does Health IT Impact Malpractice Claims? 093-1528 Evidence of Hot-Hand Bias in Medical Decision-Making 093-2051 Physician Staffing and Shift Scheduling at Emergency Departments with Time Varying Productivity 093-0141 Design of Specialist Response Policies in Emergency Departments: A Data-Driven Approach Saturday, 09:45 AM - 11:15 AM 90

Saturday, 09:45 AM - 11:15 AM, Columbia 5 Track: Healthcare Operations Management Invited Session: Human-Centric Healthcare Operations 211 Chair(s): David Rea Craig Froehle

093-0304 Toward an Effective Design of Preventive Health Care Delivery: Collaboration With Primary Care Providers 093-0754 Ensuring Fairness in Physician Time Allocation: A Multi-Objective Optimization Approach 093-0432 Risk-Averse Appointment Scheduling 093-1419 Assessing Cost-Effectiveness of Behavioral Health Interventions with Incomplete Participation

Saturday, 09:45 AM - 11:15 AM, Columbia 6 Track: Healthcare Operations Management Invited Session: Staffing in Healthcare Operations 212 Chair(s): Feng (Susan) Lu

093-1515 Managing Patient Panels with Non-Physician Providers 093-0574 Impact of Supplemental and Float Staffing Policies on Perceived Quality of Care 093-0331 Turnover Among Part-Time Nursing Aides: Scheduling Smarter 093-0491 Staffing for Better Outcomes: Insights from Blood Donation

Saturday, 09:45 AM - 11:15 AM, Columbia 7 Track: Supply Chain Management Contributed Session: SCM Best Student Paper Competition 1 213 Chair(s): Georgia Perakis

Saturday, 09:45 AM - 11:15 AM, Columbia 8 Track: Supply Chain Management Invited Session: Topics in the Sharing Economy 214 Chair(s): Edward Anderson Kaitlin Daniels

093-2405 Free-Ride Policies in Free-Floating, Electric Vehicle Share Systems 093-2124 Capacity Constrained Two Sided Markets 093-1292 Automated Vehicles and Ride Sharing: How Falling Costs of Driving Influence Consumers’ Willingness to Pool 093-0375 Optimal Price and Service Competition Decisions Based on the Internet Platform Operator Leasing Mode

Saturday, 09:45 AM - 11:15 AM, Columbia 9 Track: Behavioral Operations Management Invited Session: Trust and Supplier Relations in OM 215 Chair(s): Kyle Hyndman

093-2272 Risk Taking Behavior and Optimism Bias in Social Feedback Contexts 093-2408 Network Trust and Executive Behavior in Supply Chain Interactions 093-2301 The Role of Trust in Aligning Capacity Decisions in Supply Chains

Saturday, 09:45 AM - 11:15 AM, Columbia 10 Track: Product Innovation and Technology Management Invited Session: Entrepreneurship and Innovation 216 Chair(s): Sinan Erzurumlu

093-1634 On Mimicry: Why Healthcare’s Adoption of Approaches from Tech Limits Innovation 093-1357 Managing Entrepreneurial Risk: An Operations Management Framework 093-0428 Delegated Search’s Impact on Startup Supply Chain Contracting and Order Allocations 093-0303 Identifying Drivers of Commercial Value of Healthcare Innovations 093-0448 Designing Reward Structure for Crowdfunding Campaigns

Saturday, 09:45 AM - 11:15 AM, Columbia 11 Track: Inventory Management Invited Session: Tutorial: Asymptotic Analysis of Constant-Order Policies in Inventory Models with Lead Times 217 Chair(s): Linwei Xin

093-2400 Tutorial: Asymptotic Analysis of Constant-Order Policies in Inventory Models with Lead Times Saturday, 09:45 AM - 11:15 AM 91

Saturday, 09:45 AM - 11:15 AM, Columbia 12 Track: Service Operations Invited Session: Management Issues for Online Platforms 218 Chair(s): Kejia Hu

093-0921 Managing Workplace Flexibility 093-1134 Best or Right – The Interaction Between Subjective Preferences and Authentication in Online Matching Platforms 093-1155 Revenue Management for Parking with Advanced Reservations 093-1164 Shape Demand Peaks and Valleys in Service Industries Using Online Deals

Saturday, 09:45 AM - 11:15 AM, Monroe Track: Humanitarian Operations and Crisis Management Invited Session: Data Analytics in the Humanitarian Sector: Improving Income and Service 219 Chair(s): Iman Parsa

093-1269 Text Analytics in Humanitarian Logistics Research: Challenges and Opportunities 093-2215 Improving Hunger Relief Food Donation Programs: A Socially Responsible Supply Chain Innovation 093-2096 What Drives Humanitarian Organizations' Donation Income: An Empirical Investigation 093-1543 Managing Commodity Stock-Outs in Public Health Supply Chains in Developing Countries: An Empirical Analysis 093-0798 Humanitarian Service Operations: Reframing the Flood Disaster Recovery Processes

Saturday, 09:45 AM - 11:15 AM, Lincoln East Track: Empirical Research in Operations Management Contributed Session: OM-Finance interface & Value Delivery 220 Chair(s): cherry singhal

093-2339 Implications of OM-Related Imitation on Financial Performance of Manufacturing Firms 093-0074 Sustainability Certification Announcements and Stock Market Reaction: The role of Legitimacy 093-2173 An Empirical Study of Risk Signals with Actions and Outcomes in P2P Lending Markets 093-1713 Exploration of the Value Delivery Process in Social Entrepreneurship: An Empirical Study

Saturday, 09:45 AM - 11:15 AM, Lincoln West Track: Empirical Research in Operations Management Invited Session: Empirical and Theoretical Research on New Business Models 221 Chair(s): Ashish Kabra

093-1553 Matching Dynamics in a Peer-to-Peer Freelancer Matching Market 093-1695 Forecasting Housing Market Health with Customer Search Patterns 093-1899 "Seemingly-Beneficial" Interventions: Model, Analysis, and Applications to Omnichannel Retail 093-1418 Designing and Evaluating Dynamic Pricing for Major League Baseball Tickets

Saturday, 09:45 AM - 11:15 AM, Jefferson East Track: Panels & Meetings Contributed Session: Emerging Scholars 2 222 Chair(s): Goker Aydin

093-2434 Emerging Scholars 2

Saturday, 09:45 AM - 11:15 AM, Georgetown East Track: Supply Chain Risk Management Invited Session: Managing Environmental and Social Responsibility Risk in Supply Chains 224 Chair(s): Chengzhang Li

093-1225 Hazardous Materials (Hazmat) Transport Risk Assessment: A Speed –Based Approach 093-1260 Customer Concentration and Supplier's Corporate Social Performance 093-0404 The Missing Link? The Strategic Role of Procurement in Building Sustainable Supply Networks 093-0410 Implementing Environmental and Social Responsibility (ESR) Programs in Supply Networks Through Multi-Unit Bilateral Negotiation Saturday, 09:45 AM - 11:15 AM 92

Saturday, 09:45 AM - 11:15 AM, Georgetown West Track: Retail Operations Invited Session: Retail in Emerging Markets 225 Chair(s): Jiwen Ge

093-0891 The Impact of Congestion and Polycentricity on Urban Distribution Strategies 093-0308 Financing Small and Medium-Size Enterprises via Retail Platforms 093-1531 Contract Design for the Stockist in Indian Distribution Networks 093-0299 Competition Between Nanostores and Supermarkets

Saturday, 09:45 AM - 11:15 AM, Cabinet Track: Sustainable Operations Invited Session: Blockchain Technology, Supply Chains and Sustainability 226 Chair(s): Niyazi Taneri

093-0710 Technology Investment and Market for Emissions in the Maritime Industry 093-0694 Tracing Quality to its Source: Supply Chain Management in the Age of Blockchain 093-0756 A Permissioned Blockchain Business Model for Green Sourcing

Saturday, 09:45 AM - 11:15 AM, Intl Ballroom East Track: Supply Chain Analytics Invited Session: Demand and Pricing Analytics 227 Chair(s): Aditya Jain

093-2386 Car Sales Forecasting Research Based On Online Comment Sentiment Analysis 093-1518 Demand Forecasting for Shipping Using Tree Models with Big Data Settings 093-1212 Agricultural Cooperative Pricing of Premium Product Saturday, 11:30 AM - 01:00 PM 93

Saturday, 11:30 AM - 01:00 PM, Piscataway Track: Energy Supply Chains Invited Session: Renewable energy procurement and energy storage operations 229 Chair(s): Yangfang Zhou

093-1557 Behind-the-Meter Energy Storage Management in the Commercial Sector 093-1276 Meeting Corporate Renewable Energy Targets 093-1686 Electricity Generation with Forward Contract Under Renewable Portfolio Standards 093-0260 Design of Power Purchase Agreements with Renewable Power Producers

Saturday, 11:30 AM - 01:00 PM, Oak Lawn Track: Marketing and Operations Management Invited Session: Marketing and Operations Management: Competition and Cooperation 230 Chair(s): Jingming Pan

093-1209 A Game-Theoretic Analysis on the Interactions Between Sharing Economy Platforms and Their Incumbents 093-0974 How Does the Power Asymmetry and Relationship Length Impact Social Responsibility of Supply Chain? 093-0833 R&D Incentives Under Vertical and Horizontal Competitive Pressures 093-0562 Contagion and Competitive Effects of the Capacity Expansion in China

Saturday, 11:30 AM - 01:00 PM, Northwest Track: Operations and Sports Management Contributed Session: Sports Analytics and Performance 231 Chair(s): Justin Kistler

093-1708 The Multi-League Scheduling Problem with Pairing Constraints 093-2172 Automatic Event Detection in Basketball Using Hidden Markov Models 093-0499 The Impact of Information Availability on Baseball Player Performance

Saturday, 11:30 AM - 01:00 PM, Morgan Track: Public Sector Operations Management Invited Session: Operations Models for Social Good 232 Chair(s): Kayse Maass

093-2013 Placement Optimization in Refugee Resettlement 093-2014 Designing Robust, Efficient, and Fair Gatekeeper Training Interventions for Suicide Prevention 093-1917 Interactive Modeling to Support Criminal Justice-Mental Health Collaboration for People with Serious Mental Illnesses 093-0501 A Broader Perspective: Integrating Societal Factors into Human Trafficking Shelter Location Models 093-0317 Modelling Demand Uncertainty in Humanitarian Aid Depot and Shelter Location Problems

Saturday, 11:30 AM - 01:00 PM, Kalorama Track: Emerging Topics in Operations Management Invited Session: 3D Printing/Additive Manufacturing-Enabled Operations 233 Chair(s): Bin Hu

093-1977 3D Printing in Spare Parts Logistics 093-1115 Investigating the Impacts of 3D Printing Implementation on Operations and Business Performance: An Empirical Study 093-0133 Managing Self-Replicating Innovative Goods 093-0395 The Impact of 3D Printing on Manufacturer-Retailer Contractual Relationships

Saturday, 11:30 AM - 01:00 PM, Jay Track: Global Supply Chain Management Invited Session: Global Supply Chain and Operations Management 234 Chair(s): Xinyan Cao

093-1452 The Influence of Host National Strategy on Strategic Supply Chain Partner Engagement 093-1927 Optimal Procurement Design for a National Brand Supplier in the Presence of Store Brand 093-0944 Small Lending Big: Strategic Pricing Games in Online Supply Chain Finance 093-1435 Group Buying with Option of Advance Selling and Presence of Consumers’ Social Impact Saturday, 11:30 AM - 01:00 PM 94

Saturday, 11:30 AM - 01:00 PM, Holmead West Track: Finance and Operations Management Invited Session: Supply Chain Finance III 236 Chair(s): Gangshu Cai

093-0072 Predicting the Release Price of Fine Wines 093-0186 Blockchain in Taxation - Can Blockhain Transform the Process of Taxation Entirely? 093-2031 Sustaining Rainforests and Smallholders by Eliminating Payment Delay in a Commodity Supply Chain 093-0653 Does Crowdfunding Benefit Entrepreneurs and Venture Capital Investors?

Saturday, 11:30 AM - 01:00 PM, Gunston East Track: Purchasing and Supplier Management Contributed Session: Purchasing strategies 237 Chair(s): Stephan Wagner

093-2291 Focusing the Imbalance of Supply and Demand of Skills on the Job Market for Purchasers 093-1848 How Large Organizations Can Use Accelerator Programs to Facilitate Supplier Innovation 093-0343 Procurement Strategies in Humanitarian Healthcare 093-0282 Contextual and Methodological Moderators of the Relation Between Supplier Integration and Firm Performance

Saturday, 11:30 AM - 01:00 PM, Gunston West Track: Next Generation Operations Contributed Session: 3D Printing and Capacity Management 238 Chair(s): Nathan Kunz

093-1319 The Influence of Additive Manufacturing on Make-to-Order Companies: A Production Planning and Control Perspective 093-1270 3D Printing as Disruptive Innovator in the Mobile Phone Supply Chain 093-0705 Prescriptive Analytics for Two-Stage Capacity Planning with Upgrading

Saturday, 11:30 AM - 01:00 PM, Fairchild East Track: POM in Practice Invited Session: Practice-based inventory and maintenance research 239 Chair(s): Geert-Jan Van Houtum

093-2097 Development of a Smartphone App to Improve the Management of Realibility Centered Maintenance. 093-0213 Improved Spare Part Inventory Management Using Service Maintenance Information 093-0399 Optimal Processing of Donor Human Milk to Meet Production Targets 093-0184 Printing Spare Parts at Remote Locations: Fulfilling the Promise of Additive Manufacturing

Saturday, 11:30 AM - 01:00 PM, Fairchild West Track: Economics Models in Operations Management Invited Session: Emerging Topics in OM-Economics Interface 240 Chair(s): Somya Singhvi Yanchong Zheng

093-0565 Online-to-Offline Platform Models 093-0382 Operational Transparency for Digital Employees 093-1282 Disruptions, Resilience and Performance of Emerging Market Entrepreneurs: Evidence from Uganda 093-1096 Can Online Auctions Increase Farmers' Revenue? Evidence from Agricultural Markets in India

Saturday, 11:30 AM - 01:00 PM, Embassy Track: Retail Operations Invited Session: Retail Supply Chain 241 Chair(s): Ruomeng Cui Meng Li

093-0232 The Benefits of Un-Pooling Logistics Resources: An Empirical Study 093-2132 Online Inventory Disclosure: The Impact of How Consumers Perceive Information 093-1657 The Impact of Urban and Rural Customer Preferences for Logistics Services on E-Grocery Logistics Operations 093-0873 Wholesale Price Discrimination in Global Sourcing: Field Evidence from Alibaba Saturday, 11:30 AM - 01:00 PM 95

Saturday, 11:30 AM - 01:00 PM, Du Pont Track: Revenue Management and Pricing Invited Session: Innovative Revenue Management Applications 242 Chair(s): Pelin Pekgun Ovunc Yilmaz

093-0564 Dynamic Capacity Allocation for Group Bookings in Live Entertainment 093-1995 Airline Pricing for Mega Sports Events with Price-Freeze Options 093-0409 Dynamic Management of Opaque Selling When Consumers are Boundedly Rational 093-0593 How to Play Fantasy Sports Strategically (and Win)

Saturday, 11:30 AM - 01:00 PM, Cardozo Track: Data Science Invited Session: Tutorial: Data-Driven Decision Making in JD.COM's Supply Chain 243 Chair(s): Deng Ge Rong Yuan

093-1714 Data-Driven Decision Making in JD.COM's Supply Chain

Saturday, 11:30 AM - 01:00 PM, Coats Track: Manufacturing Operations Invited Session: Operations Management on Service-oriented Manufacturing 244 Chair(s): Hongguang Bo Chunliu Zhou

093-1709 MRO Configuration Management for Complex Long-life Products - A Case Study 093-1248 Blockchain Technologies for Service-Oriented Manufacturing Applications 093-1140 Research on Two-Side Matching Decision-Making Method for Logistics Service Based on Information Axiom

Saturday, 11:30 AM - 01:00 PM, Columbia 1 Track: Scheduling and Logistics Contributed Session: Dispatching and Scheduling in Production and Service Systems 245 Chair(s): Jiung Lee

093-0958 Service Zone Design of Elevators in a High-Rise 093-0422 Simulation Modeling of Real-Time Scheduling of Building Elevator Systems 093-1850 An MILP Formulation for the Flowshop Lot Streaming Problem 093-1300 Computational Strategies for Stochastic Programming for Integrated Scheduling and Procurement Problems Involving Endogenous Uncertain Parameters

Saturday, 11:30 AM - 01:00 PM, Columbia 2 Track: Operational Excellence Invited Session: Tutorial: On the OM approach to errors: What can we learn from an organizational research lens? 246 Chair(s): Eitan Naveh

093-2397 The OM Approach to Errors: What Can We Learn From Organizational Research?

Saturday, 11:30 AM - 01:00 PM, Columbia 3 Track: Service Operations Invited Session: Competition Finalists: Most Influential Service Operations Paper 247 Chair(s): Enrico Secchi

093-2459 Optimal Retail Return Policies with Wardrobing 093-2460 Benefits of Surgical Smoothing and Spare Capacity: An Econometric Analysis of Patient Flow 093-2461 Surprise, Anticipation, and Sequence Effects in the Design of Experiential Services 093-2462 The Boarding Patient: Effects of ICU and Hospital Occupancy Surges on Patient Flow

Saturday, 11:30 AM - 01:00 PM, Columbia 4 Track: Healthcare Analytics Invited Session: Machine learning and optimization in healthcare 248 Chair(s): Velibor Misic

093-2332 Online Scheduling of Outpatients 093-1373 Machine Learning Models for Predicting Surgical Readmissions From EHR Data 093-0933 Predicting treatment toxicity and efficacy in multiple myeloma from entities extracted from Amazon Comprehend Medical Saturday, 11:30 AM - 01:00 PM 96

Saturday, 11:30 AM - 01:00 PM, Columbia 5 Track: Healthcare Operations Management Invited Session: Improving Coordination in Health Care Delivery 249 Chair(s): Anita Tucker

093-1364 Nursing Team Continuity and its Influence on Medical Outcomes: Evidence from a Multicenter Study 093-0878 Antecedents and Consequences of Physician – Patient Communication 093-1730 Surge Capacity Deployment in Hospitals: Effectiveness of Response and Mitigation Strategies 093-1511 The Impact of Primary Care Provider Availability on Patient Care

Saturday, 11:30 AM - 01:00 PM, Columbia 6 Track: Healthcare Operations Management Invited Session: Emerging Topics in Healthcare Operations 250 Chair(s): Zahra Azadi

093-0042 Stochastic Optimization Models for Childhood Vaccine Distribution Network: A Case Study in Niger 093-2283 Stability Analysis of Supply-Demand Models with Multiple Random Delays 093-1611 A Social Network Analysis Application for Enhancing Outpatient Clinical Service - An Indian Healthcare Scenario 093-1011 Improving the Inventory of Surgical Instruments via Data Driven Simulation and Optimization Models

Saturday, 11:30 AM - 01:00 PM, Columbia 7 Track: Supply Chain Management Contributed Session: SCM Best Student Paper Competition 2 251 Chair(s): Georgia Perakis

Saturday, 11:30 AM - 01:00 PM, Columbia 8 Track: Supply Chain Management Invited Session: Emerging Topics in Supply Chain Management 252 Chair(s): Xiajun Pan Quan Zheng

093-0177 The Bright Side of the Primary Retail Platform’s Control of the Resale Market 093-1703 Implications of Product Substitutability in a Common Retailer Channel 093-0359 Optimal Pricing for a Dual-Channel Supply Chain in the Presence of Strategic Consumers 093-0336 To Insure or Not: Return Shipping Insurance Strategy for Online Platforms and Third-Party Retailers

Saturday, 11:30 AM - 01:00 PM, Columbia 9 Track: Behavioral Operations Management Invited Session: Cost Accounting in Queuing and OM Systems 253 Chair(s): James Fan

093-1305 The Joint Effects of Work Breaks, Fatigue, and Psychological Burnout on Servers’ Productivity 093-2409 Social Norms in Customer-Operated Service Systems 093-2147 Performance of Queuing Systems with Strategic Customers and Servers 093-0912 Wait and See, or Pay Now?

Saturday, 11:30 AM - 01:00 PM, Columbia 10 Track: Product Innovation and Technology Management Invited Session: Managing Uncertainty and Incentives in New Product Development 254 Chair(s): Sreekumar Bhaskaran

093-1361 Process Innovation in Pharmaceutical Industry 093-0768 Competing Innovation Contests 093-0671 An Economic Model of Knowledge Outsourcing 093-2030 Optimal Incentives and Team Composition for Diverse Collaborative Activities Saturday, 11:30 AM - 01:00 PM 97

Saturday, 11:30 AM - 01:00 PM, Columbia 11 Track: Inventory Management Invited Session: Advances in Inventory Theory 255 Chair(s): Houcai Shen

093-1733 Inventory Risk Hedging Strategies in Supply Chains: Contracting and Pricing 093-1009 Constant-Order Policies for Lost-Sales Inventory Models with Random Supply Functions: Asymptotics and Heuristic 093-1221 Coordinating Inventory and Pricing Strategies Under Total Minimum Commitment Contracts

Saturday, 11:30 AM - 01:00 PM, Columbia 12 Track: Service Operations Invited Session: Data-Driven Insights for Service and Retail Operations 256 Chair(s): Guangzhi Shang

093-1288 Can “I” Make “We” Better? An Investigation of Spillover Effects on Grocery Store Check-Out Quality 093-1403 An Empirical Study of the Impact of Specialization, Workload, and Product Personalization on Consumer Returns 093-0815 Inventory Allocation in a Multichannel Setting Involving Drop-Shipping Operations 093-0200 The Impact of Waiting on Customer Responsiveness in Live-Chat Centers

Saturday, 11:30 AM - 01:00 PM, Monroe Track: Humanitarian Operations and Crisis Management Invited Session: Empirical research in humanitarian operations 257 Chair(s): Maria Besiou Laura Turrini

093-0553 Fleet Sizing Across Different Humanitarian Organizations 093-1420 Humanitarian Organizational Design and Information Flow 093-0621 Understanding the Concept of Localizing Preparedness Capacity 093-0487 Resilience to Destructive Leadership: An Empirical Examination of Humanitarian Operations Context

Saturday, 11:30 AM - 01:00 PM, Lincoln East Track: Empirical Research in Operations Management Invited Session: Empirical Research in Healthcare Operations 258 Chair(s): Maria Ibanez

093-0507 Physician Peer Effects on Speed and Quality: Evidence from the Emergency Department 093-0248 The Impact of Medication Delays on Patient Health in the ICU 093-0450 Decomposing Volume’s Impact on Performance: Lessons from Kidney Transplants

Saturday, 11:30 AM - 01:00 PM, Lincoln West Track: Empirical Research in Operations Management Invited Session: Emerging Topics in Empirical Service Operations 259 Chair(s): Yuqian Xu Baile Lu

093-1722 Decoding the Behaviors of Gig Economy Workers 093-0099 An Empirical Analysis of Market Formation, Pricing, and Revenue Sharing in Ride Hailing Services 093-0079 Supply Networks: Does Industry Matter?

Saturday, 11:30 AM - 01:00 PM, Jefferson East Track: Panels & Meetings Contributed Session: Doctoral Consortium 1 260 Chair(s): Ozge Sahin

093-2430 Doctoral Consortium 1

Saturday, 11:30 AM - 01:00 PM, Georgetown East Track: Supply Chain Risk Management Invited Session: Managing Supply and Market Risks 262 Chair(s): Rong Li

093-1779 Inventory Cycle and Disruption Exposure 093-0093 Long-Term Service Agreement in Power Systems with Renewable Penetration 093-0065 Mitigating Disruption Risks in Delivery Supply Chains to Serve Contracted Customers 093-0408 Value at Risk, Capacity, and Exchange Rate Hedging in Multiple Global Markets Saturday, 11:30 AM - 01:00 PM 98

Saturday, 11:30 AM - 01:00 PM, Georgetown West Track: Retail Operations Invited Session: Retail Execution 263 Chair(s): Santiago Gallino

093-2054 Optimal Seller-Induced Learning: Joint or Decoupled Product Trials 093-1182 The Impact of Logistics on Retail Platform Competition: Evidence from Alibaba 093-0482 The Effect of Inventory Location On Demand in Online Retail 093-0449 Is Bracketing a Bane or a Boon for Online Retailers?

Saturday, 11:30 AM - 01:00 PM, Cabinet Track: Sustainable Operations Invited Session: Inclusive Innovation: A Panel Discussion 264 Chair(s): Beril Toktay

093-2442 Inclusive Innovation: A Panel Discussion

Saturday, 11:30 AM - 01:00 PM, Intl Ballroom East Track: Supply Chain Analytics Invited Session: Inventory, Customer Management and Computation 265 Chair(s): Andre Cire

093-2271 Collobrations in Joint Replenishment 093-2378 Customer Acquisition and Retention: A Fluid Approach For Staffing 093-1888 Predictive and Prescriptive Analytics for Location Selection of Add-On Retail Products 093-1157 Self-Guided Approximate Linear Programs Saturday, 02:15 PM - 03:45 PM 99

Saturday, 02:15 PM - 03:45 PM, Piscataway Track: Energy Supply Chains Invited Session: Energy management in supply chains and manufacturing 267 Chair(s): Tianhu Deng

093-1646 How Does Energy Regulation Effect Environmental Performance ? 093-0692 Capacity Investment in Renewable Energy Under Subsidy and Supply Uncertainty 093-0461 An Effective Echo State Network Bagging Ensemble Model for Electricity Energy Consumption Forecasting

Saturday, 02:15 PM - 03:45 PM, Oak Lawn Track: Marketing and Operations Management Invited Session: Marketing and Operations Management Interface 268 Chair(s): Yunchuan Liu

093-1501 Consumer Inter-Product Showrooming and Information Service Provision in an Omni-Channel Supply Chain 093-1006 Strategic Inventories and Vertical Contracts in Multi-Echelon Supply Chains 093-0972 Is it Beneficial for the Retailer to Collaborate with a Consumer-to-Consumer Redistribution Platform? 093-0904 Return Channel Choice and Product Quality Decision with Uncertain Demand

Saturday, 02:15 PM - 03:45 PM, Northwest Track: Operations and Sports Management Contributed Session: Sports Operations and Leadership 269 Chair(s): Bosun Olaniyan

093-0378 Achieving Operational Sustainability in Elite Soccer: The Impact of the Sporting Director 093-0269 Elite English Soccer - Boardroom Operational Effectiveness 093-0388 Elite Sports - The Utilization of Data Analytics and Technology 093-0314 The Value of Emotional Intelligence in Sports Directorship

Saturday, 02:15 PM - 03:45 PM, Morgan Track: Public Sector Operations Management Invited Session: Servitizing One-Stop Government Services 270 Chair(s): Gyula Vastag

093-1622 Developing and Improving Government Services: Contrasting Finland and Hungary 093-1619 Mapping and Contrasting Improvement Options for One-Stop Government Service Centers in Hungary 093-1636 Servitization of Administrative Public Services in Hungary

Saturday, 02:15 PM - 03:45 PM, Kalorama Track: Emerging Topics in Operations Management Invited Session: On-Demand Platforms 271 Chair(s): Guangwen Kong

093-0771 On-Demand vs Pooled Transportation: Consumer Preferences and System Design 093-0628 Surge Pricing and Two-Sided Temporal Responses in Ride-Hailing 093-2190 On-Demand Freight Matching 093-1716 Harnessing the Double-Edged Sword via Routing: Information Provision on Ride-Hailing Platforms

Saturday, 02:15 PM - 03:45 PM, Jay Track: Emerging Topics in Operations Management Invited Session: Blockchain-Driven Operations Management 272 Chair(s): Fuqiang Zhang Fasheng Xu

093-2179 Will Blockchain Disrupt or Bankrupt Supply Chains? 093-0917 The Ethics and Sustainability of Blockchain 093-2130 Information Transparency in Rationing Games 093-2029 Blockchain and the Value of Operational Transparency for Supply Chain Finance Saturday, 02:15 PM - 03:45 PM 100

Saturday, 02:15 PM - 03:45 PM, Holmead East Track: Behavioral Operations Management Contributed Session: Behavioral Issues in Various Contexts 273 Chair(s): James Cotton

093-1711 Knowledge Sharing in Crowdsourcing Competitions: Role of Personality Traits 093-1255 The Impact of Customer and Employee Engagement on Operations Performance 093-0845 The Effect of Organizational Structure in Learning from Near Misses 093-2363 Antecedents of Fuel-Efficient Vehicle Operation

Saturday, 02:15 PM - 03:45 PM, Holmead West Track: Finance and Operations Management Invited Session: Empirical Research on OM-Finance Interface II 274 Chair(s): Jing Wu

093-0711 Dynamic Invoice Discounting 093-0667 Operational Risk Management: An Optimal Inspection Policy 093-1048 Do Analytical Models Explain Actual Payment Term Extensions for Supply Chain Finance? 093-0520 Collateral-Based Financing and Inventory Theory

Saturday, 02:15 PM - 03:45 PM, Gunston East Track: Humanitarian Operations and Crisis Management Invited Session: Social Media in Crisis Management 275 Chair(s): Amanda Hughes

093-1847 Incorporating Social Media into Emergency Exercises 093-2045 Human-AI Collaboration Approach to Enhance Social Media Response of Emergency Services 093-1684 Socio-Technical System Hybrids: Social Media Data for Crisis Response 093-0945 Integrating Technology Within Community Emergency Response Team Operations

Saturday, 02:15 PM - 03:45 PM, Gunston West Track: Next Generation Operations Invited Session: Data Driven Operations 276 Chair(s): Sajad Modaresi

093-1379 Interpretable Optimal Stopping 093-1042 The Impact of IPO on Peer-to-Peer Lending Platforms 093-0226 Pricing Hype: Capturing Demand Hype or Stagnation in Dynamic Pricing 093-0188 Near Optimal Policies for Dynamic Assortment Planning Under MNL Models

Saturday, 02:15 PM - 03:45 PM, Fairchild East Track: POM in Practice Invited Session: Empirical Operations in Practice 277 Chair(s): Dennis Zhang Jiankun Sun

093-0190 The Value of Speed: A Randomized Field Experiment in E-commerce 093-0100 Promotional Strategies of OTC Drugs 093-2046 Moderation in the Pursuit of Truth: Should Social Media Platforms Limit Shares

Saturday, 02:15 PM - 03:45 PM, Fairchild West Track: Economics Models in Operations Management Invited Session: OM and Marketing Interface 278 Chair(s): Xiajun Pan Gang Li

093-1149 Information Provision vs Information Manufacturing: The Role of Media Platform 093-0718 Membership-Based Premium Shipping: How Does It Affect E-Retailers' Competition? 093-0330 Consumer Fairness Concerns and Dynamic Pricing in a Decentralized Channel Saturday, 02:15 PM - 03:45 PM 101

Saturday, 02:15 PM - 03:45 PM, Embassy Track: Environmental Operations Management Invited Session: Topics in Sustainable OM: Electric Vehicles and Water Quality 279 Chair(s): Sang Won Kim

093-1306 Empirical Investigation on the Range Anxiety for Electric Vehicles 093-0907 Optimizing the Relocation Operations of Free Floating Electric Car Sharing Systems 093-0531 Charging Electric Vehicle Sharing Fleet 093-0577 Optimizing Water Pollution Monitoring Systems: Regulation Policy Guideline for Curbing Nutrient Pollution

Saturday, 02:15 PM - 03:45 PM, Du Pont Track: Revenue Management and Pricing Contributed Session: Pricing in Revenue Management (2) 280 Chair(s): Michael von Massow

093-2170 Competitive Dynamic Pricing with Customer Reference Prices 093-1308 An Optimal Hotel Pricing Model with Two Channels, Multiple Periods and Switching 093-0424 Modeling Customized Pricing Based on Multiple Attributes 093-2019 Time-Consistent, Risk-Averse Dynamic Pricing

Saturday, 02:15 PM - 03:45 PM, Cardozo Track: Data Science Invited Session: POMS - JD.com Data Driven Research Paper Competition I 281 Chair(s): Zeyu Zheng

Saturday, 02:15 PM - 03:45 PM, Coats Track: Manufacturing Operations Invited Session: Data-Driven Optimization for Manufacturing Operations 282 Chair(s): Melvin Drent

093-0987 Machine Tools with Hidden Defects: Optimal Usage for Maximum Lifetime Value 093-0843 Realtime Integrated Learning and Decision Making for Deteriorating Systems 093-0828 Mining Optimal Policies: A Pattern Recognition Approach to Model Analysis 093-0698 Condition-Based Repair Prioritization in Repairable Inventory Supply Chains

Saturday, 02:15 PM - 03:45 PM, Columbia 1 Track: Scheduling and Logistics Invited Session: Innovations in Crowdsourced Urban Delivery 283 Chair(s): Yanshuo Sun

093-0793 Crowdshipping and Same-Day Delivery: Employing In-Store Customers to Deliver Online Orders 093-2231 Crowdsourced On-Demand Delivery with Incentive Mechanisms 093-0560 Dynamic Pricing of Flexible Time Slots for Attended Home Delivery Management 093-0467 On-Demand Crowdsourced Urban Delivery with Rebalancing Consideration in a Dynamic Environment

Saturday, 02:15 PM - 03:45 PM, Columbia 2 Track: Operational Excellence Contributed Session: Performance management issues 284 Chair(s): Torbjørn Netland

093-2359 Metrics for Reducing Order Fulfillment Lead Times in Engineer-to-Order Firms 093-1750 Concept Fallibility in OM Research: The Case of Lean Service 093-0566 On The Relation Between Quality Indicators and the Level of Process Deviations at the Workstation 093-0313 Factors to Be Considered While Pursuing Lead Time Advantage Saturday, 02:15 PM - 03:45 PM 102

Saturday, 02:15 PM - 03:45 PM, Columbia 3 Track: Operational Excellence Invited Session: Lean Six Sigma for Operational Excellence 1 285 Chair(s): Jiju Antony

093-1788 Development of a 5S Maturity Model Through Entropy Measure 093-1080 Lean Six Sigma in Banking – Drivers, Inputs, Influencers and Outcomes 093-0010 Pervasiveness of Lean Production Principles Through Practitioners’ Experience and Generational Differences 093-0013 Learning Organization as a Mediator of Total Quality Management and Performance

Saturday, 02:15 PM - 03:45 PM, Columbia 4 Track: Healthcare Analytics Invited Session: Data-Driven Decision-Making 286 Chair(s): David Rea Craig Froehle

093-0888 Approximate Dynamic Programming for Online Scheduling 093-0892 Optimizing Healthcare Interventions 093-1700 Pain Management via Opioids: Incorporating Opioid Induced Hyperalgesia 093-1371 Probabilistic Forecasting for Online Staffing Decisions in the Emergency Department

Saturday, 02:15 PM - 03:45 PM, Columbia 5 Track: Healthcare Operations Management Invited Session: Healthcare incentives and their impact 287 Chair(s): Kraig Delana

093-1126 Resolving the RACket: Improving Recovery Audit Contractor Policies for Medicare Reimbursement 093-0197 Hospital Readmission Reduction Program Does Not Provide the Right Incentives: Issues and Remedies 093-0257 Outcomes-Based Reimbursement Policies for Chronic Care Pathways

Saturday, 02:15 PM - 03:45 PM, Columbia 6 Track: Healthcare Operations Management Invited Session: Healthcare Staffing and Work Structure and Patient Outcomes 288 Chair(s): Masoud Kamalahmadi Alex Mills

093-0364 Positional Flexibility and Consistent Assignment in Long-Term Care Staffing 093-0249 The Impact of Facility Layout on Service Worker Behavior: A Study of ED Nurses 093-0092 Effects of Staffing Rotation Patterns on Patients' Length of Stay 093-0223 Mixing it Up: Operational Impact of Hospitalist Workload

Saturday, 02:15 PM - 03:45 PM, Columbia 7 Track: Supply Chain Management Contributed Session: Strategic Interactions in Supply Chains 289 Chair(s): Rongying Chen

093-0532 Online vs Offline: How Should a Supplier Encroach on Its Retailer with Traffic Consideration? 093-1896 Pricing and Procurement Decisions with Partial Ownership Arrangement 093-2151 Capacity Investment and Innovation in Supply Chains With Renegotiation 093-1499 Cost Sharing in a Shipping Market with Empty Container Repositioning

Saturday, 02:15 PM - 03:45 PM, Columbia 8 Track: Supply Chain Management Contributed Session: Studies on Collaborations in Supply Chains 290 Chair(s): Guilherme Martins

093-1790 Unpacking Trust Effect on Collaboration and Value Creation in Buyer-Supplier Relationships 093-1311 Why and How Should Parcel Courier Logistics Providers Share First-Mile Collection Services? 093-0384 Depicting Collaborations in Microbrewery Supply Chains 093-2209 The Serendipitous Benefits of Collaboration Saturday, 02:15 PM - 03:45 PM 103

Saturday, 02:15 PM - 03:45 PM, Columbia 9 Track: Behavioral Operations Management Invited Session: Judgemental Forecasting as a Tool to Improve Operational Performance 291 Chair(s): Blair Flicker

093-1876 Interpretation of Contextual Information When Making Judgmental Adjustments in Forecasting 093-0936 Managerial Insight, “Optimal Algorithms,” and Algorithm Aversion 093-0709 Judgmental Adjustments in Forecasting: Implications and a Strategy for Improvement 093-0652 Sport Obermeyer Revisited: From Point Estimates to Probabilities

Saturday, 02:15 PM - 03:45 PM, Columbia 10 Track: Product Innovation and Technology Management Invited Session: The Impact of the Crowd on Innovation Processes and Outcomes 292 Chair(s): Cheryl Druehl

093-0119 The Role of Incentive Structure in Innovation Contests 093-1495 The Impact of Supply Chain-Related Activities on Innovation Performance in Crowdfunding Platforms 093-1355 Crowd Voting Systems in Product Innovation: A Literature Review 093-1286 Contingent Stimulus in Crowdfunding 093-0264 The Impact of Open Innovation on Operational and Firm Performance

Saturday, 02:15 PM - 03:45 PM, Columbia 11 Track: Inventory Management Invited Session: Inventory Management for Complex Systems 293 Chair(s): Xiaobei Shen

093-0038 Profit Allocation, Decision Sequence and Compliance Aspects of Coordinating Contracts: A Retrospect 093-2361 Inventory Hedging Against Demand and Production Time Uncertainties 093-0635 An Order-Dependent Decomposition Approach for Capacitated Multi-Echelon Inventory Systems 093-0634 Managing Multi-Echelon Supply Chains with Guaranteed Service and Expediting

Saturday, 02:15 PM - 03:45 PM, Columbia 12 Track: Service Operations Contributed Session: Service Research in Education Operations 294 Chair(s): Barry Cross

093-2336 A Customer’s Perspective to Scripting Alignment 093-1952 A Single Campus Facility Location Problem with Multiple Travel Modes of Students 093-0239 Productivity Improvement in a Service Organization by Implementing an Academic Management System 093-0525 Your Customers are Changing. Are you?

Saturday, 02:15 PM - 03:45 PM, Monroe Track: Purchasing and Supplier Management Invited Session: Panel: CAPS Showcase 1 295 Chair(s): Thomas Choi

093-2414 CAPS Showcase 1

Saturday, 02:15 PM - 03:45 PM, Lincoln East Track: Empirical Research in Operations Management Contributed Session: Service Operations Management 296 Chair(s): Kevin Burnard

093-1137 Go Wide or Go Deep? Assortment Strategy and Order Fulfillment in Online Retail 093-0052 A Holistic Approach for Assessing Quality in Higher Education Institutions 093-0012 Developing a Case Study Protocol to Support Case Research 093-0563 Combining Efficiency and Resilience in Information Technology Consulting Services Saturday, 02:15 PM - 03:45 PM 104

Saturday, 02:15 PM - 03:45 PM, Lincoln West Track: Empirical Research in Operations Management Invited Session: Empirical Research in Product Recalls 297 Chair(s): George Ball

093-0764 When the Public Takes the Driver’s Seat: Twitter Sentiment and Recall Timeliness 093-0023 The Influence of Female Board Representation on Product Recall Decisions 093-0800 Technology Life Cycle, Firm Actions, and Product Recalls 093-0165 Inspecting the Inspectors: The Influence of Gender and Customer Closeness on Product Quality Escapes

Saturday, 02:15 PM - 03:45 PM, Jefferson East Track: Panels & Meetings Contributed Session: Doctoral Consortium 2 298 Chair(s): Ozge Sahin

093-2431 Doctoral Consortium 2

Saturday, 02:15 PM - 03:45 PM, Georgetown East Track: Supply Chain Risk Management Contributed Session: Empirical Supply Chain Risk Management 300 Chair(s): Woohyun Cho

093-2342 Dynamics of Supply Disruption and Recovery: A Case Study From the Locomotive Manufacturing Sector 093-2126 Mitigation of Disruption Impacts on Supply Chain Networks with Fairly Distributed Unmet Demands 093-2365 An Empirical Examination of Bargaining Power and its Impacts on Supply Chain Performance 093-1731 Recovery of Manufacturing Sectors in Puerto Rico Post-Hurricane Maria: Assessing Disruption to Socio-Technical Systems 093-0761 Disruption Warning Signal Attributes' Effect on Firm Performance: Evidence from National Hurricane Center and Airlines

Saturday, 02:15 PM - 03:45 PM, Georgetown West Track: Teaching/Pedagogy in POM Invited Session: Panel: Supply chain analytics curriculum/course design 301 Chair(s): Yao Zhao

093-2373 Supply Chain Analytics Curriculum/Course Design

Saturday, 02:15 PM - 03:45 PM, Cabinet Track: Sustainable Operations Invited Session: Topics in Sustainable Operations (2) 302 Chair(s): Aditya Vedantam

093-1060 Capacity Investment Strategies for Hybrid Manufacturing/Remanufacturing Systems: The Choice Between Shared and Dedicated Resources 093-0396 Evaluating Profitability of Remanufacturing Operations 093-1798 Probabilistic Selling for Modeling Buyers' Uncertainty in Remanufactured Products Market 093-0632 Product Design and Waste Management Firm Operations

Saturday, 02:15 PM - 03:45 PM, Intl Ballroom East Track: Supply Chain Analytics Invited Session: Learning Uncertainty and Data-driven Policies 303 Chair(s): Karthik Murali

093-0437 Data-Driven Priority Policies to Enhance Customer Service and Revenue Opportunities Using Past Customer Interaction Information 093-1782 Customer Learning and Demand Prediction for Online Durable Goods: Insights and Operational Implications 093-0932 Stocking Under Uncertain Demand and Product Variety Saturday, 04:00 PM - 05:30 PM 105

Saturday, 04:00 PM - 05:30 PM, Piscataway Track: Energy Supply Chains Invited Session: Pricing in Energy Markets 305 Chair(s): Asligul Duran Ozge Islegen

093-1274 Overbooking in Network Energy Storage 093-1242 Data-Driven Generator Maintenance and Operations Scheduling Under Uncertainty 093-0233 A Free Environmental Lunch? The Impact of Environmental Management Systems on Energy Efficiency 093-1347 Electricity Demand-Response Programs: What is the Right Baseline?

Saturday, 04:00 PM - 05:30 PM, Oak Lawn Track: Marketing and Operations Management Invited Session: Pricing and Inventory in Marketing and Operations Management 306 Chair(s): Xiaohang Yue

093-0874 A Bayesian Stochastic Frontier Model of Firm’s Productivity 093-2110 Optimal Procurement Contracts Under Hidden Information and Actions About Supply Disruptions 093-0818 Bayesian Quantile Regression Model for the Price-Setting Newsvendor Problem

Saturday, 04:00 PM - 05:30 PM, Northwest Track: Information Systems and Operations Management Contributed Session: Applying analytical models to solve IS/OM problems 307 Chair(s): Sanjith Gopalakrishnan

093-1186 To Share or Not to Share? Role of Modularity on Information Sharing in Network Standardization 093-1558 Tech Firms’ Coopetition Strategy in the Presence of Network Effects 093-1302 Tabu Search Guided by Reinforcement Learning for the Max-Mean Dispersion Problem

Saturday, 04:00 PM - 05:30 PM, Morgan Track: Public Sector Operations Management Invited Session: Public Sector OM Research: A Panel Discussion 308 Chair(s): Gemma Berenguer

093-2216 Public Sector OM Research: A Panel Discussion

Saturday, 04:00 PM - 05:30 PM, Kalorama Track: Emerging Topics in Operations Management Invited Session: Sustainable Operations Management of Energy and Natural Resources 309 Chair(s): Kwon Gi Mun Jiyong Eom

093-0787 Generation Expansion Planning Considering Health and Societal Damages – A Simulation-Based Optimization Approach 093-1257 Water-Risk Issues in Sustainable Supply Chain Management 093-2455 Prioritizing and Sequencing Wastewater Treatment for River-Basin in Developing Countries

Saturday, 04:00 PM - 05:30 PM, Jay Track: Emerging Topics in Operations Management Invited Session: Empirical Research on Emerging Topics 310 Chair(s): Qiuping Yu

093-0934 Initial and Ongoing Trust in Public Sector Relational Contracts 093-0672 Impact of Machine Learning-Based Price Promotion - Evidence from a Field Experiment 093-0649 Operational Transparency: Showing When Work Gets Done 093-1093 Dynamic Pricing of the Ride Sharing Market in a Spatial Search Model

Saturday, 04:00 PM - 05:30 PM, Holmead East Track: Behavioral Operations Management Invited Session: Modeling Behavioral Issues in Service and Supply Chain Management 311 Chair(s): Tingliang Huang Hang Ren

093-1536 Empirically Estimating Strategic Behavior for Hotel Standby Upgrade Programs 093-0744 The Impact of Social Learning on Consumer Subsidies for Green Technology Adoption 093-2366 Team Decision Making in Operations Management 093-1281 Vertical Probabilistic Selling Under Competition: The Role of Consumer Anticipated Regret Saturday, 04:00 PM - 05:30 PM 106

Saturday, 04:00 PM - 05:30 PM, Holmead West Track: Finance and Operations Management Invited Session: Blockchains in OM and Finance 312 Chair(s): Volodymyr Babich

093-0670 Blockchain Design for Supply Chain Management 093-0610 How Does Traceability of Blockchain Change Multitier Food Supply Chains? 093-0060 Blockchain Adoption for Combating Deceptive Counterfeits 093-2015 Platform Tokenomics

Saturday, 04:00 PM - 05:30 PM, Gunston East Track: Humanitarian Operations and Crisis Management Contributed Session: Material Convergence and Donation Management 313 Chair(s): Zhijie Dong

093-2257 Policy Analysis of Material Convergence Challenges During Disasters 093-2354 Stochastic Modelling in Collection Centers Operations 093-1821 Value Function Approximation for Last-mile Distribution in Humanitarian Relief 093-1234 The Crowding Effect of Material Convergence 093-0819 Dynamic Supplier Selection in Humanitarian Relief: A Multi-Stage Stochastic Programming Approach

Saturday, 04:00 PM - 05:30 PM, Gunston West Track: Next Generation Operations Invited Session: Supplier Compliance 314 Chair(s): Basak Kalkanci

093-1389 Does Supply Chain Visibility Affect Operating Performance? Evidence From Conflict Minerals Disclosures 093-1911 The Market Value of Sustainability Disclosure: A Cross-Cultural Field Study 093-0687 Impacts of Distributional Social Comparison Behavior on Corporate Social Responsibility: Power of the Small

Saturday, 04:00 PM - 05:30 PM, Fairchild East Track: POM in Practice Invited Session: Retail and Supply Chain 315 Chair(s): Yugang Yu

093-0547 Examining the Halo Effect in Crowdfunding: The Moderating Role of Market Conditions 093-0830 Resolving Supplier Information Asymmetry: Reliability or Improvement Cost? 093-0346 Revisiting the Common Retailer Channel: Why Multiple (Asymmetric) Manufacturers Matter

Saturday, 04:00 PM - 05:30 PM, Fairchild West Track: Economics Models in Operations Management Invited Session: Topics in Economics Models in Operations Management 316 Chair(s): Muge Yayla-Kullu

093-0923 The Impact of Renewable Energy Forecast Errors on Imbalance Volumes and Electricity Spot Prices 093-0783 Joint Improvement Under Interdependent Efforts 093-0738 Reining in Onion Prices by Introducing a Vertically Differentiated Substitute: Models, Analysis, and Insights

Saturday, 04:00 PM - 05:30 PM, Embassy Track: Environmental Operations Management Invited Session: OM for Developing Countries/Emerging Economies 317 Chair(s): Nur Sunar

093-1393 Operational Challenges in a Medical Transportation Platform in India 093-1776 Inconvenience, Liquidity Constraints, and the Adoption of Off-Grid Lighting Solutions 093-0261 Optimal Seeding Policy Under Rainfall Uncertainty Saturday, 04:00 PM - 05:30 PM 107

Saturday, 04:00 PM - 05:30 PM, Du Pont Track: Revenue Management and Pricing Invited Session: Emerging Topics in Pricing and Revenue Management 318 Chair(s): A. Serdar Simsek

093-1705 Price Equilibrium Under Heteroscedastic Exponomial Choice 093-1108 Revenue Management in Crowdfunding 093-0047 A Field Experiment on Airline Lead-in Fares 093-1533 Anticipated Regret During Auctions: Empirical Evidence From eBay

Saturday, 04:00 PM - 05:30 PM, Cardozo Track: Data Science Invited Session: POMS - JD.com Data Driven Research Paper Competition II 319 Chair(s): Zeyu Zheng

Saturday, 04:00 PM - 05:30 PM, Coats Track: Manufacturing Operations Invited Session: Competition and Optimization of Supply Chain 320 Chair(s): Mingzhou Jin

093-2200 Optimizing Supply Chain Network Under Trade Credit Financing 093-2125 Quality and Brand Image Effects on the Competition Between Store and National Brands 093-1141 A Method of Identifying Customized MES Demand Based on the Collaboration of Information Systems

Saturday, 04:00 PM - 05:30 PM, Columbia 1 Track: Scheduling and Logistics Contributed Session: Logistics in Supply Chain 321 Chair(s): Nilakantan Narasinganallur

093-1573 Managing the Multi-Node Replenishment Logistics in the Food Supply Chain 093-1342 Dynamic Optimization of Shared Inventory Resources 093-1865 Impact of Time Window Policies on Supply Chain Costs 093-0699 Vehicle Routing for Mid-Day Meal Scheme of ISKCON Annamrita

Saturday, 04:00 PM - 05:30 PM, Columbia 2 Track: Operational Excellence Invited Session: Microfoundations of improvement projects: a routine-based view 322 Chair(s): Ambra Galeazzo

093-1654 Continuous Improvement: A Tension Between Performance Management and Social Support 093-1539 When Events Violate Expectations: Learning During Quality Improvement Projects 093-1341 Implementation of Process Change: A Mixed Methods Study in Healthcare 093-0844 Sharing is Improving?

Saturday, 04:00 PM - 05:30 PM, Columbia 3 Track: Operational Excellence Invited Session: Lean Six Sigma for Operational Excellence 2 323 Chair(s): Jiju Antony

093-0689 Reducing Medication Errors Using LSS Methodology in Thai Hospitals 093-0696 Continuous Improvement Initiatives for Dynamic Capabilities' Development: A Systematic Literature Review 093-0700 Lean Six Sigma Readiness Within a UK Public Utility Sector 093-0702 Continuous Improvement Deployment Models: A Review and Propositions for Future Research Saturday, 04:00 PM - 05:30 PM 108

Saturday, 04:00 PM - 05:30 PM, Columbia 4 Track: Healthcare Analytics Invited Session: Prediction and Policy Problems in Healthcare 324 Chair(s): Mehmet Ayvaci

093-1436 How AI Plays its Tricks: Interpreting the Performance of Deep Learning in Predicting Healthcare Costs 093-1946 Pricing Schemes and Physician Engagement in Physician-Oriented Online Healthcare Community: A Regression Discontinuity Approach 093-0198 Aiding the Prescriber: Sounding the Alarm on Opioids 093-0502 Using Social Determinant to Predict Health Outcomes

Saturday, 04:00 PM - 05:30 PM, Columbia 5 Track: Healthcare Operations Management Invited Session: CHOM Best Paper Competition Finalists 325 Chair(s): David Dobrzykowski

093-1922 Timing it Right: Balancing In-Patient Congestion versus Readmission Risk at Discharge 093-0889 Do Hospital Closures Improve the Efficiency and Quality of Other Hospitals? 093-0040 Flexible FDA Approval Policies 093-0488 Unintended Consequences of Hospital Regulation: The Case of the Hospital Readmissions Reduction Program

Saturday, 04:00 PM - 05:30 PM, Columbia 6 Track: Sustainable Operations Invited Session: Topics in Sustainable Operations (3) 326 Chair(s): Natalie (Ximin) Huang

093-1021 Pricing in Remanufacturing Operations 093-0806 Understanding the Choice of Online Resale Channel for Used Electronics 093-0270 Using Transaction Data to Improve Consumer Returns Forecasting 093-0274 Utility-Owned Combined Heat and Power and Sustainability

Saturday, 04:00 PM - 05:30 PM, Columbia 7 Track: Supply Chain Management Contributed Session: Digitalization, Online Retailing and E-Commerce 327 Chair(s): Hai Li

093-2061 Buying Groceries Online: A PLS-SEM Approach 093-1926 Impetus for Digital Supply Chain Transformations: The Development of Motivation to Change 093-1322 Fast Order Picking in Online Fulfillment Warehouses with Explosive Storage 093-0421 To Automate or Not to Automate: That Is the Question for Ecommerce Warehousing 093-1014 Strategic Analysis of E-Commerce Business Model Selection and Store Brand Introduction

Saturday, 04:00 PM - 05:30 PM, Columbia 8 Track: Supply Chain Management Invited Session: Strategies and Decision Making in Supply Chains 328 Chair(s): Yan Dong Sining Song

093-0918 Improving Societal Outcomes of Sharing of Farm Equipment in Emerging Economies 093-0731 Empirical Research About Suppliers' Selection 093-0648 Greenhouse Gas Emissions and Supply Chain Leakage 093-0490 Understanding the Implications of Change Orders in the Automotive Industry

Saturday, 04:00 PM - 05:30 PM, Columbia 9 Track: Behavioral Operations Management Invited Session: BOM Junior Scholar Paper Competition Finalist Presentations 329 Chair(s): Kyle Hyndman Saturday, 04:00 PM - 05:30 PM 109

Saturday, 04:00 PM - 05:30 PM, Columbia 10 Track: Product Innovation and Technology Management Invited Session: Empirical and experimental research in NPD and innovation 330 Chair(s): Evgeny Kagan

093-1039 Help or Hindrance? The Role of Familiarity in Collaborative Product Development 093-0857 Set Asides for Small Businesses in the Public Sector R&D Contracts 093-0231 Search Under Constraints 093-0931 Platform Diversification in the Presence of Quality Uncertainty

Saturday, 04:00 PM - 05:30 PM, Columbia 11 Track: Inventory Management Contributed Session: Data-driven Inventory Management 331 Chair(s): Bhawna Priya

093-2450 Limited clearance sale inventory model with fi:nancial constraint 093-0387 Optimal Learning Algorithms for Stochastic Inventory Systems with Fixed Cost 093-2163 Production Planning with Multiple Production Lines: Forward Algorithm and Insights on Volume Flexibility 093-2065 Data-Driven Inventory Management: The Impact of Information Acquisition

Saturday, 04:00 PM - 05:30 PM, Columbia 12 Track: Service Operations Contributed Session: Optimization in Service Systems 332 Chair(s): Debdatta Sinha Roy

093-0548 Study on Opening Models for Video Site: When Should a Firm Charge for Online Content? 093-2348 Operational Perils and Benefits of Free Trials in Large Scale Service Systems 093-1567 Capacity Reservation of Nursing Homes in Elder-Care Management 093-0636 Data-Driven Optimization and Statistical Modeling to Improve Meter Reading for Utility Companies

Saturday, 04:00 PM - 05:30 PM, Monroe Track: Purchasing and Supplier Management Invited Session: Panel: CAPS Showcase 2 333 Chair(s): Thomas Choi

093-2415 CAPS Showcase 2

Saturday, 04:00 PM - 05:30 PM, Lincoln East Track: Empirical Research in Operations Management Invited Session: Workshop: Endogeneity in Operations Management 334 Chair(s): David Ding

093-2448 Endogeneity in Operations Management

Saturday, 04:00 PM - 05:30 PM, Lincoln West Track: Empirical Research in Operations Management Contributed Session: Project Management 335 Chair(s): yin jinmei

093-1928 Operational Lifecycles of Manufacturing Firms 093-2370 Are Unannounced Inspections Really Unannounced? An Empirical Examination 093-1639 Does It Pay to Align a Firm’s Competitive Strategy with its Industry IT Strategic Role? 093-1094 Antecedents of Motor Insurance Claims: Empirical Evidence from Indian Insurance Industry 093-0573 A Framework of Achieving Agility Within Construction Project Management

Saturday, 04:00 PM - 05:30 PM, Jefferson East Track: Panels & Meetings Contributed Session: Doctoral Consortium 3 336 Chair(s): Ozge Sahin

093-2432 Doctoral Consortium 3 Saturday, 04:00 PM - 05:30 PM 110

Saturday, 04:00 PM - 05:30 PM, Jefferson West Track: Panels & Meetings Contributed Session: Meet the POM Editors 337 Chair(s): Subodha Kumar

093-2427 Meet the POM Journal Editors

Saturday, 04:00 PM - 05:30 PM, Georgetown East Track: Supply Chain Risk Management Invited Session: Disruption and Uncertainty 338 Chair(s): Yanzhi Li

093-1203 Robust Salesforce Contracts with Inventory Considerations 093-1256 Battling Disruption: Lean or Buffer? 093-1929 Buyback and Risk Sharing Contracts to Mitigate the Supply and Demand Disruption Risk 093-1224 Trade Credit in a Dual-Channel Supply Chain

Saturday, 04:00 PM - 05:30 PM, Georgetown West Track: Teaching/Pedagogy in POM Invited Session: New Technology in Effective Learning 339 Chair(s): Soheil Sibdari

093-1240 Methods and Tools in Operations Management – Experience from Inverted-Classroom-Teaching 093-0453 AWOL: The Analytics Concepts Missing in our Courses 093-1767 Two Easily Implemented Active Learning Exercises in OM 093-1101 Teaching Text Analytics to MBAs: A New Case Study and Excel Tool

Saturday, 04:00 PM - 05:30 PM, Cabinet Track: Sustainable Operations Invited Session: Emerging Topics in Sustainable Operations 340 Chair(s): Shouqiang Wang

093-2251 Predictive Analytics for Ensuring Facilities' Environmental Compliance 093-1480 Does Societal Orientation Help Innovations? An Empirical Investigation of US Manufacturing Firms 093-1206 Values of Traceability in Supply Chains 093-0592 Supplier Centrality and Auditing Priority in Socially-Responsible Supply Chains

Saturday, 04:00 PM - 05:30 PM, Intl Ballroom East Track: Supply Chain Analytics Invited Session: Data-Driven Methods and Applications 341 Chair(s): Yini Gao

093-1232 Joint Pricing and Production: A Fusion of Machine Learning and Robust Optimization 093-2349 EVs Grid Dispatching Integrated with V2G 093-0996 Thompson Sampling for Online Personalized Assortment Optimization Problems with Multinomial Logit Choice Models 093-0909 A Statistical Study of the Factors Affecting Variable Shipment Costs Sessions for Sunday, May 05 111 Sunday, 08:00 AM - 09:30 AM

Sunday, 08:00 AM - 09:30 AM, Piscataway Track: Energy Supply Chains Invited Session: Energy Market Coordination and Analytics 343 Chair(s): Kai Pan

093-0367 Data-Driven Predictive Model for Residential Building Energy Optimization 093-1161 Coordinating Energy and Ancillary Services Markets 093-1119 An Analytical Comparison of Electricity Market Designs in the Presence of Renewables 093-0784 Death Spiral in Solar Power Markets

Sunday, 08:00 AM - 09:30 AM, Northwest Track: Information Systems and Operations Management Contributed Session: IS applications for SCM problems 345 Chair(s): Francis Gleeson

093-0840 Influence of IOS Appropriation in Tourism Agility and Tourism Resilience Development: An Empirical Study 093-0021 Information Technology Offshoring Operations 093-0076 A Study of Healthcare Information System and Healthcare Productivity Efficiency in Public Hospitals of India 093-0777 How Should IT Support Complex Emergent Knowledge Work? Observations from Action Research

Sunday, 08:00 AM - 09:30 AM, Morgan Track: Public Sector Operations Management Invited Session: Public and Humanitarian Operations Management Applications 346 Chair(s): Douglas Alem

093-2382 Drought Risk Assessment: A Systematic Literature Review 093-2384 Prioritization-Driven Logistics Planning in Disaster Relief 093-1345 Integration and Emergency Response Performance in the Public Sector: The Moderating Effect of Task Complexity 093-2381 Formulations and Valid Inequalities for the Heterogeneous Multi-Crew Scheduling and Routing Problem

Sunday, 08:00 AM - 09:30 AM, Jay Track: Emerging Topics in Operations Management Contributed Session: Innovations and Management 348 Chair(s): Dongli Zhang

093-0714 Should the Cloud-Based Ecosystem Embrace the Open Source Communities? A Game Theoretical Analysis 093-0247 Stakeholder Enactment as Performance Buffer for Contingency Misfits 093-0571 Ambidexterity and Complexity in ‘VUCA’ High-Tech Projects 093-1744 Business Models in Social Entrepreneurship: A Systematic Review 093-1685 Mapping Innovation Culture Elements in a Brazilian Steel Company

Sunday, 08:00 AM - 09:30 AM, Holmead East Track: Global Supply Chain Management Invited Session: Sourcing and Operations in Global Supply Chains 349 Chair(s): Gerd Hahn Arun Chockalingam

093-1239 Operationalizing the Offshoring Decision 093-1554 Managing Flexibility in Pharmaceutical Supply Chain Networks: A Stochastic Programming Approach 093-1641 Dual Sourcing in the Age of Near-Shoring: Trading-Off Stochastic Capacity Limitations and Long Lead Times 093-1450 Dual Sourcing Over the Product Life Cycle 093-0704 Transfer Pricing in Newsvendor Networks: The Tax-Minimization Option of Dual Sourcing

Sunday, 08:00 AM - 09:30 AM, Holmead West Track: Retail Operations Invited Session: Operations in an Omnichannel World (Book) 350 Chair(s): Santiago Gallino Antonio Moreno

093-0789 Omni-Channel Operations: Challenges, Opportunities, and Models 093-0529 New Functions of Physical Stores in the Age of Omnichannel Retailing 093-0816 Omnichannel Assortment Decisions in a Fashion Retailing Supply Chain 093-0540 Omnichannel Assortment Planning Sunday, 08:00 AM - 09:30 AM 112

Sunday, 08:00 AM - 09:30 AM, Gunston East Track: Humanitarian Operations and Crisis Management Invited Session: Analytical Models in Humanitarian Operations 351 Chair(s): Arian Aflaki

093-1318 Volunteers and Paid Workers in a Nonprofit Operation 093-1455 Allocation of Nonprofit Funds on Program, Fundraising, and Administration 093-1351 The Facts on the Ground: Using Simulation to Understand Policies in Humanitarian Fleet Management 093-0724 Humanitarian Organization Pre-Disaster Deployment for Predictable Disasters

Sunday, 08:00 AM - 09:30 AM, Gunston West Track: Next Generation Operations Invited Session: Product Returns and Blockchains 352 Chair(s): Gokce Esenduran

093-0172 Product Customization and Returns 093-0576 How Does a Return Period Policy Change Affect Multichannel Retailer Profitability? 093-0056 "Need for Speed", But How Much Does It Cost? Fee-Speed Relationship on Bitcoin Transactions

Sunday, 08:00 AM - 09:30 AM, Fairchild East Track: POM in Practice Invited Session: Operational Workforce Management through Emerging Technologies and Data Analytics 353 Chair(s): Constantine Moros

093-1271 Analytics Culture and Talent Capability Impacts on Firm Performance: An Empirical Study in the USA 093-0721 Improving Personnel Management in an Era of IT Transformation 093-0619 Less is More: Improving Store Performance by Reducing Volume Flexibility at the Gap, Inc.

Sunday, 08:00 AM - 09:30 AM, Fairchild West Track: Socially Responsible Operations Invited Session: Sustainable Supply Chains 354 Chair(s): Verónica Villena

093-1066 Market Forces and Corporate Responsible Sourcing – Lessons from Rana Plaza 093-0727 Disentangling Drivers for Social and Environmental Responsibility: An Investigation in Philips' Chinese Supply Chains 093-0478 The Impact of Leader Worker Disability Status Similarity on Operational Outcomes 093-0297 Collective ESG Disclosure in Supply Chains

Sunday, 08:00 AM - 09:30 AM, Embassy Track: Environmental Operations Management Invited Session: Sustainable Transportation and Trade Perspectives 355 Chair(s): Michael Lim

093-2169 Revenue Management in Parking Systems Under Competition and Information Asymmetries 093-1272 On the Values of Vehicle-to-Grid Electricity Selling in Electric Vehicle Sharing 093-1132 Money Well Spent? Operations, Mainstreaming, and Fairness of Fair Trade 093-0882 Exploiting Virtual Vehicles in Green Vehicle Routing

Sunday, 08:00 AM - 09:30 AM, Du Pont Track: Revenue Management and Pricing Invited Session: Analytics of Revenue Managemet in Service Operations 356 Chair(s): Cheng Zhu

093-1166 Online Matching and Learning Under Concave Rate of Returns 093-0420 Dynamic Pricing Under the Data Driven in the Sharing Economy 093-0156 Selection-Proof Reimbursement of Healthcare Costs in Capitilization Payment Models 093-0911 Allocation of Charging Facilities for Electronic Vehicles Under Demand Uncertainty Sunday, 08:00 AM - 09:30 AM 113

Sunday, 08:00 AM - 09:30 AM, Cardozo Track: Data Science Invited Session: Data Driven Research in Business 357 Chair(s): Xuying Zhao

093-0726 Retail Return Time Window: Theory and Empirical Evidence 093-0856 The Strength of the Weak Tie: Forecast Sharing with Multiple Suppliers 093-1972 Data Driven Analysis of Competitive Free Shipping Policies by Online Retailers 093-2255 Can Leanness Predict Financial Distress?

Sunday, 08:00 AM - 09:30 AM, Coats Track: Manufacturing Operations Invited Session: Seru systems in China 358 Chair(s): Jiafu Tang

093-2438 A Case Study on Seru Production Application in an Electronic-Information Company in China 093-2436 Towards the Order Dispatch and Routing Simulation Platform for Realistic O2O Food Delivery Application 093-2437 The Optimal Operation of Hybrid-Seru System: Based on an Exact Algorithm 093-1238 Improvement of Manufacturing Performance From Introducing SERU: An Empirical Study in China 093-1175 Performance of Rotating Serus Considering Continuous and Discrete Stations

Sunday, 08:00 AM - 09:30 AM, Columbia 1 Track: Scheduling and Logistics Invited Session: Scheduling and Resources Management 359 Chair(s): Honggang Wang

093-2109 A Simulation-Based Framework for Resource Allocation Optimization 093-2263 Multi-Criteria Planning for Optimal Development of Power Network of Microgrids 093-1201 Value Stability in Multi-Mode Projects with Stochastic Activity Durations

Sunday, 08:00 AM - 09:30 AM, Columbia 2 Track: Operational Excellence Invited Session: Healthcare process management 360 Chair(s): David Peng

093-2075 Operating Rooms’ Turnover Process Redesign Through Improved Staff Capacity Planning Guided by Queuing Models 093-0407 Differentiating Inter-Hospital Transfer Types: Varied Impacts on LOS and Diverging Destination Selection Strategies 093-1834 Do Acquisitions Improve Hospital Operating Performance? The Roles of Geographic Proximity and Service Line Similarity 093-0122 Impact of the Value-Based Purchasing Program on Hospital Operations Outcomes: An Econometric Analysis

Sunday, 08:00 AM - 09:30 AM, Columbia 3 Track: Healthcare Operations Management Invited Session: Data-driven analytics for healthcare operations and policy 361 Chair(s): Wc Benton

093-0319 Early Information Access to Alleviate Emergency Department Congestion 093-0497 Adaptive Capacity Planning for Ambulatory Surgery Centers (ASCs) 093-1433 An Empirical Analysis of the Impact of Primary Care Access on Emergency Department Utilization 093-0572 The Unintended Consequences of Health Policy: An Empirical Analysis of Opioid Prescribing Behavior

Sunday, 08:00 AM - 09:30 AM, Columbia 4 Track: Healthcare Analytics Invited Session: Healthcare Operations 362 Chair(s): Hessam Bavafa

093-1425 Adoption and Integration of Medical Research into Clinical Practice 093-2131 Shared Medical Appointments: An Innovative Approach to Healthcare Delivery 093-1520 Work After Work: The Impact of New Service Delivery Models on Work Hours 093-0503 Personalized Health Care Outcome Analysis of Cardiovascular Surgical Procedures: An IV Tree Approach Sunday, 08:00 AM - 09:30 AM 114

Sunday, 08:00 AM - 09:30 AM, Columbia 5 Track: Healthcare Operations Management Invited Session: Service Quality in Healthcare Operations 363 Chair(s): Leon Cui

093-1170 Competition for Blood Donations 093-1043 The Value of mHealth For Managing Chronic Conditions 093-0663 Evaluating Capacity Planning Methods for Loss Systems: Application to Emergency Medical Services 093-0633 Engineering the Delay Announcement to Improve Patient Satisfaction

Sunday, 08:00 AM - 09:30 AM, Columbia 6 Track: Healthcare Operations Management Contributed Session: Empirical research in health IT 364 Chair(s): Kaitlin Wowak

093-2182 Advancing Equity in the Mental Healthcare Supply Chain: Empirical Evaluation of a Mobile App 093-0876 Research of the Online-and-Offline Interactive Value Creation Model of Health Data 093-0755 Strategic Sourcing of Multi-Component Software Systems: The Case of Electronic Medical Records 093-0551 Assitance or Overturn: How Artificial Intelligence Can Play a Role in the Healthcare System 093-2352 Financial Impacts of Electronic Medical Record Systems on Hospital Operations

Sunday, 08:00 AM - 09:30 AM, Columbia 7 Track: Supply Chain Management Invited Session: Inventory Models in Retail Supply Chains 365 Chair(s): Shi Chen

093-2062 Supply Chain Coordination with Multiple Shipments: The Optimal Inventory Subsidizing Contracts 093-1339 Managing Retail Inventory Using Arbitrary Prepacks 093-0741 Managing Inventory for a Multi-Divisional Corporation with Cash Pooling 093-1451 Data-Driven Middle-Mile Delivery Network Optimization for Online Retailers

Sunday, 08:00 AM - 09:30 AM, Columbia 8 Track: Supply Chain Management Invited Session: Supply Chain and Revenue Management 366 Chair(s): Tamar Cohen-Hillel

093-1965 On the Power of Bounded Memory Peak End Demand Models 093-0753 Multi-Product Price Optimization Under a General Cascade Click Model 093-1343 Ambiguity, Contracts, and Stocking Decisions

Sunday, 08:00 AM - 09:30 AM, Columbia 9 Track: Behavioral Operations Management Contributed Session: Behavioral Issues in Supply Chain Management (2) 367 Chair(s): Tarun Jain

093-1171 Gamesmanship Behavior in Supply Chain Outsourcing via Competition 093-1177 Effect of Competition Parameters on Suppliers’ Behavior in Outsourcing via Competition 093-0103 Service Order Allocation Under Demand Uncertainty: Risk, Competition, and Relationship 093-0589 Capacity Reservation Under Overconfident Buyer and Suppliers

Sunday, 08:00 AM - 09:30 AM, Columbia 10 Track: Product Innovation and Technology Management Invited Session: Innovation at the Edges 368 Chair(s): Joel Wooten

093-1823 Dynamic Innovation Contests and Information Design 093-1360 The Benefits of Learning from Failure in the Medical Device Industry 093-1460 From Fly Fishing to Dragnets: How Digital Design Tools Are Changing Innovation Work 093-1097 Non-Audacious Field Experiments - The Case for Small Studies Sunday, 08:00 AM - 09:30 AM 115

Sunday, 08:00 AM - 09:30 AM, Columbia 11 Track: Inventory Management Invited Session: Stochastic Models for Inventory Management 369 Chair(s): Zumbul Atan

093-0708 Expediting in Two-Echelon Spare Parts Inventory Systems 093-0862 Retailer Inventory Control with Shelf Space and Backroom Considerations 093-0835 Operational Spare Parts Planning for Service Control Towers

Sunday, 08:00 AM - 09:30 AM, Columbia 12 Track: Service Operations Invited Session: Services for Healthy Prospect 370 Chair(s): Jie Zhang

093-2166 There's No Place Like Home? The Impact of Location and Caregiver Fulfillment on Senior Care 093-1804 Exploring Triadic Service Continuity in Home Support Services 093-0438 The Impact of Process and Service Standardization on Operational Performance in Nursing Homes

Sunday, 08:00 AM - 09:30 AM, Monroe Track: Purchasing and Supplier Management Invited Session: Topics in crowdsourcing 371 Chair(s): Damian Beil Yan Huang

093-1831 Reputation and Manipulation in Social Networks 093-1022 When to Involve In-House Suppliers in Procurement Contests 093-0879 The Role of Problem Specification in Crowdsourcing Design Contests: A Theoretical and Empirical Analysis 093-1374 Optimal Duration of Innovation Contests

Sunday, 08:00 AM - 09:30 AM, Lincoln West Track: Empirical Research in Operations Management Invited Session: Structural Estimation in OM 373 Chair(s): Yannis Stamatopoulos

093-0476 Optimizing Size and Variety in Online Platforms 093-0063 Manufacturing and Regulatory Barriers to Generic Drug Competition 093-0443 Estimating Operational Costs of Changing Prices 093-0430 Package Bidding in Procurement: Evidence from Road Salt Auctions

Sunday, 08:00 AM - 09:30 AM, Jefferson East Track: Retail Operations Invited Session: Models for Omni-Channel Retailing 374 Chair(s): Bahriye Cesaret

093-1336 Understanding Demand Using Choice Modeling in an Omni-Channel Environment 093-0150 Modeling Retail Store and Online Channel Allocation Decisions for Multiple Items 093-0043 Order Fulfillment Policies for Ship-from-Store Implementation in Omni Channel Retailing 093-0294 How Do Country Characteristics Affect Cross-Border E-Commerce Sales in Europe? An Empirical Study

Sunday, 08:00 AM - 09:30 AM, Jefferson West Track: Sustainable Operations Contributed Session: Carbon Emissions & Governance 375 Chair(s): Birasnav Muthuraj

093-1887 Antecedents and Outcomes of Implementing Environmental Management Practices in American Hotels: A literature Review 093-0901 Combined Inventory and Routing Problem with Green Factors 093-0703 An Empirical Understanding of Factors Influencing Carbon Footprint Reduction in Supply Chains Sunday, 08:00 AM - 09:30 AM 116

Sunday, 08:00 AM - 09:30 AM, Georgetown East Track: Supply Chain Risk Management Invited Session: Anti-counterfeiting Supply Chain Strategies 376 Chair(s): Morteza Pourakbar

093-0090 The Enemies from Within: When Your Supplier Produces a Copycat of Your Product 093-1428 A Comprehensive Design of Extended Warranties with Considering Hardware, Software and Users Interplay 093-0729 Combating Strategic Cross-Border Counterfeiters: Public and/or Private Responsibility? 093-0171 Strategies to Combat Refurbished Counterfeit Products

Sunday, 08:00 AM - 09:30 AM, Georgetown West Track: Teaching/Pedagogy in POM Invited Session: Tutorial: Games and Experiential Learning in Supply Chain Management 377 Chair(s): Yao Zhao

093-2372 Games and Experiential Learning in Supply Chain Management

Sunday, 08:00 AM - 09:30 AM, Cabinet Track: Sustainable Operations Invited Session: Business Models in the Sharing Economy 378 Chair(s): Ioannis Bellos

093-2183 Fleet Refresh Decisions in Car-Sharing Business Models 093-0151 Manufacturer’s Entry in the Product-Sharing Market 093-2101 Doing Well by Doing Good to Others: The Operational Incentives of Charitable Giving 093-1050 Psychological Overage and Underage Costs in Three-Part Tariff Plans: Evidence from Bike-Sharing Economy

Sunday, 08:00 AM - 09:30 AM, Intl Ballroom East Track: Supply Chain Analytics Invited Session: Economic Models in Supply Chain Management 379 Chair(s): Jiaru Bai

093-1500 When Do Firms Benefit From Competition? 093-1412 Can Multiple On-Demand Service Platforms Coexist? 093-2079 Evolution of Ride Services 093-0558 Explaining Suppliers' Decisions Through Vendor-Managed Inventory Sunday, 09:45 AM - 11:15 AM 117

Sunday, 09:45 AM - 11:15 AM, Piscataway Track: Energy Supply Chains Invited Session: Sustainability and Energy Supply Chains 381 Chair(s): Chunguang Bai

093-2237 Sizing, Bio, Wind and Solar Energy to Minimize Storage Requirements 093-2114 Product Service Systems and Renewable Energy Adoption in Emerging Economies 093-2111 Challenges to Supply Chain Sustainability Transparency 093-2128 A Model for the Water, Energy, Food and Sustainability Nexus Decision Environment 093-0686 Decentralized Production, Storage, and Retail of Electricity in a European Market System

Sunday, 09:45 AM - 11:15 AM, Oak Lawn Track: Marketing and Operations Management Contributed Session: Ratings, Reviews and Competition 382 Chair(s): Fang Fang

093-1975 Product-Driven Algorithms for Eliciting Product Recommendation 093-0423 Data Envelopment Analysis for Rating of Smart Phones 093-2217 Effect of Product Ratings & Reviews on Sales of Products on E-Commerce Websites 093-0254 Block Ownership in Vertical Relationships in the Presence of Downstream Competition 093-0463 The Market Forces Behind Digital Transformation in Manufacturing

Sunday, 09:45 AM - 11:15 AM, Northwest Track: Information Systems and Operations Management Contributed Session: IS, OM and organizational issues 383 Chair(s): Ning Wei

093-0712 Perpetual or Subscription Licensing? Optimal Pricing Strategy for Information Goods in a Platform Ecosystem 093-0455 Determinants of User Acceptance of Mobile Social Payment Apps 093-0913 The Effect of Organizational Design on Exploiting Complementarities

Sunday, 09:45 AM - 11:15 AM, Morgan Track: Public Sector Operations Management Invited Session: Education and new technology 384 Chair(s): Soheil Sibdari

093-1974 The Impact of a Neighborhood's Socioeconomic Status on Hospital Readmission in the Washington D.C. Metropolitan Area 093-1842 Mechanisms that Affect Programming Performance in a Diverse Undergraduate Population 093-1832 Access and Success-Broadening Educational Opportunities in the Computing and Information Science Fields

Sunday, 09:45 AM - 11:15 AM, Jay Track: Emerging Topics in Operations Management Invited Session: Decision Support Systems for Scheduling and Logistics 386 Chair(s): David Bergman Mohsen Emadikhiav

093-1937 Dynamic Scheduling of Home Health Care Patients to Medical Providers 093-1458 Sensor Data Analytics for Sustainable Transportation: Collaboration in the Trucking Industry 093-1073 Parcel Delivery by Vehicle and Drone: Modeling and Insights 093-0872 Designing Electronic Markets for Transportation Services

Sunday, 09:45 AM - 11:15 AM, Holmead East Track: Global Supply Chain Management Invited Session: Innovative Strategies in Supply Chain Management 387 Chair(s): Ming Zhao

093-0956 Control and Valuation of Storage Resources for Distinct Services Under Random Operation Permissions 093-1384 Transshipment Problem: Cluster or Not? 093-0167 Entrepreneurial Market Research - When Hypotheses Outnumber Samples Sunday, 09:45 AM - 11:15 AM 118

Sunday, 09:45 AM - 11:15 AM, Holmead West Track: Retail Operations Invited Session: Demand estimation in retail operations 388 Chair(s): Ashwin Venkataraman

093-1586 Machine Learning in Demand Estimation with Long Tail Data 093-1390 Irrational Behavior Modeling and Decision Making 093-0271 A Conditional Gradient Approach for Nonparametric Estimation of Mixing Distributions 093-0083 A Choice Modeling Framework for Service Time Windows

Sunday, 09:45 AM - 11:15 AM, Gunston East Track: Humanitarian Operations and Crisis Management Invited Session: Humanitarian Operations in Latin America (1) 389 Chair(s): Adriana Leiras

093-1362 Participation of the Port Community in Operations of Humanitarian Logistics in Paita Port 093-1380 Characterization of Venezuelan Migrants in Peru 093-2067 Venezuelan Migration in Brazil: A System Dynamics Model for Simulating Effects on Resettlement Policy 093-1699 The Impact of Social Media on the Disaster Economic Assessment

Sunday, 09:45 AM - 11:15 AM, Gunston West Track: Next Generation Operations Invited Session: Supply Chain Integrity 390 Chair(s): Vidya Mani

093-0095 Environment-Friendly Practices and Firm Performance: The Role of Proactive Management 093-0187 Social Responsibility Auditing of Supply Chain Networks 093-0799 Analyzing Global Supply Chain Risk from Political Conflict 093-0081 The Effect of Visibility on Consumer Trust of Social Responsibility Disclosures

Sunday, 09:45 AM - 11:15 AM, Fairchild East Track: POM in Practice Invited Session: Decision support for real-life SCM 391 Chair(s): Ton De Kok Zumbul Atan

093-0983 Adaptive Approval of Rare Disease Therapeutics 093-1424 Revenue Management in Synchromodal Container Transport 093-1668 Controlling Inventories in Omni-Channel Distribution Systems with Variable Customer Order Sizes 093-0975 Operations Strategy Tool for Assessing the Cost-Efficiency Leverage of Additive Manufacturing in Spare Parts 093-1569 Material Coordination in High-Tech Industry

Sunday, 09:45 AM - 11:15 AM, Fairchild West Track: Socially Responsible Operations Invited Session: Models in Socially Responsible Operations 392 Chair(s): Yen-Ting Lin

093-2121 Implications of Innovative Engineering Design on Closed Loop Supply Chain Coordination 093-1437 A Mechanism Design Approach for Medical Surplus Product Allocation 093-1109 Impact of Animal Welfare Regulations on Firms’ Product Offerings: Humane or Organic Product 093-0311 Optimal Subsidy Schemes and Budget Allocations for Government-Subsidized Trade-In Programs

Sunday, 09:45 AM - 11:15 AM, Embassy Track: Environmental Operations Management Contributed Session: Supply-Chain Scope of Environmental Concerns 393 Chair(s): Laharish Guntuka

093-1981 When Are Retailer’s Instruments to Induce Higher Supplier Social Responsibility Level Effective? 093-0252 A Localized Climate Change Model of The Global Supply Chain 093-1001 Supply Chain Integration and Environmental Performance Sunday, 09:45 AM - 11:15 AM 119

Sunday, 09:45 AM - 11:15 AM, Du Pont Track: Revenue Management and Pricing Invited Session: Choice Modeling in Online Platforms 394 Chair(s): Vahideh Manshadi Negin Golrezaei

093-1609 Assortment Optimization for Online Marketplaces 093-2144 Two-Stage Pandora's Box for Product Ranking 093-1118 Performance Guarantees for Revenue Maximization in Online Type Matching 093-0353 Assortment Optimization with Click Behavior

Sunday, 09:45 AM - 11:15 AM, Cardozo Track: Data Science Invited Session: Statistical and Machine Learning Methods in POM 395 Chair(s): Zeyu Zheng

093-1992 Quantile Markov Decision Processes 093-2026 Statistical Inference for Model Parameters in Polyak-Ruppert Averaging 093-0792 Dynamic Assortment Planning with Changing Contextual Information 093-0277 Dynamic Learning of Sequential Choice Bandit Problem Under Marketing Fatigue

Sunday, 09:45 AM - 11:15 AM, Coats Track: Manufacturing Operations Contributed Session: Capacity and Workforce Management 396 Chair(s): Patricia Heuser

093-1706 Consequences of Budgeted Training Measures and Demand Volatility in Production Systems and Workforce Planning 093-1631 Integrating Innovation Capability into the Competitive Progression Theory 093-0044 Service Level Based Decision-Making for Capacity Dimensioning 093-0720 “Training Methods That Accelerate Productive Quality Work from “New-to-the-Job” Employees”

Sunday, 09:45 AM - 11:15 AM, Columbia 1 Track: Scheduling and Logistics Invited Session: Scheduling with Quotation, Cross-Docking, Rescheduling, and Gaming 397 Chair(s): Zhixin Liu

093-0391 Horizontal and Vertical Collaborations in Cross-Docking Supply Networks 093-1797 Resilient Nurse Scheduling and Rescheduling Optimization Under the Uncertainty of Workload Demand 093-1283 Scheduling with Order Quotation and Due Date Related Cost 093-0749 A Coordination Mechanism for Decentralized Scheduling on Parallel Batch Machines with Setup Cost

Sunday, 09:45 AM - 11:15 AM, Columbia 2 Track: Operational Excellence Invited Session: Panel: Operational Excellence around the World 398 Chair(s): Rachna Shah Torbjørn Netland

093-2398 Operational Excellence Around the World

Sunday, 09:45 AM - 11:15 AM, Columbia 3 Track: Healthcare Operations Management Contributed Session: Appointment scheduling 399 Chair(s): YANG YANG

093-2305 Design of an Appointment System for an Infertility Clinic 093-2393 Data-Driven Appointment Scheduling Under a Class of Convex Delay Risk Measures 093-1421 Analysis of Appointment Systems with Strategic Walk-Ins 093-0217 Managing Appointment Scheduling with Walk-ins Under Two Agent Perspectives Sunday, 09:45 AM - 11:15 AM 120

Sunday, 09:45 AM - 11:15 AM, Columbia 4 Track: Healthcare Analytics Invited Session: Prediction in queues: applications to healthcare 400 Chair(s): Fernanda Bravo

093-2089 Responsible Machine Learning Systems in Healthcare Decision Making Systems 093-1690 Predictive Analytics for Inpatient Readmissions 093-0429 Simple Rules for Predicting Congestion in Queueing Systems with Application to Intensive Care Units

Sunday, 09:45 AM - 11:15 AM, Columbia 5 Track: Healthcare Operations Management Invited Session: Healthcare Operations 2.0: Behavioral, Incentive and Policy Issues 401 Chair(s): Tinglong Dai

093-1885 Risk-Sharing vs Traditional Pharmaceutical Contracts 093-0676 Treating to the Priority in Heart Transplantation 093-0219 Conspicuous by its Absence: Diagnostic Expert Testing Under Uncertainty 093-2447 Too Much? Too Little? Economic Modeling of Physician Testing Decisions

Sunday, 09:45 AM - 11:15 AM, Columbia 6 Track: Healthcare Operations Management Contributed Session: Health systems and organizations 402 Chair(s): Gawon Yun

093-1689 Embeddedness and Hierarchy: A Network Analysis in the Healthcare Industry 093-2039 Manufacturing Reshoring in Medical Devices and Pharmaceuticals 093-0138 Application of Social Choice Theory to Modify the Value Measure of Health Systems 093-0414 Designing Service Processes for Effective Customer Participation: Modular Service Approach

Sunday, 09:45 AM - 11:15 AM, Columbia 7 Track: Supply Chain Management Contributed Session: Important Issues in Modern Supply Chain Management 403 Chair(s): Nallan Suresh

093-1906 Disentangling Lean and Agility: A Configuration and Contingency Analysis of Supply Chain Performance 093-0887 Network Governance and Relational Embeddedness in Triadic Supply Chains: Implications for the Network Rent 093-0003 Addressing Supply Chain Efficiency: Managing Critical Success Factors through a 7V Themed Framework 093-0831 Supply Chain Partnership as a Strategic Choice for Global Companies

Sunday, 09:45 AM - 11:15 AM, Columbia 8 Track: Supply Chain Management Contributed Session: Inventory Problems in Production and Distribution Systems 404 Chair(s): C. Daniel Guetta

093-1908 A Lagrangean Relaxation Algorithm for Capacitated Lot Sizing Problem Under Co-Production 093-1113 Two Echelon Distribution Systems with Random Demands and Storage Constraints 093-2385 Distributionally Robust Newsvendor with Causal Demand 093-1838 Determining Optimal Levels in VMI with Buyer Constraints

Sunday, 09:45 AM - 11:15 AM, Columbia 9 Track: Behavioral Operations Management Invited Session: Social Preferences and Sharing Economy 405 Chair(s): Shan Li Diana Wu

093-0509 On Mechanisms with a Fairness-Concerned Supplier: Theory and Experimentation 093-2189 Information, Subsidies or Surge? An Experimental Approach to Drivers Relocation 093-0966 The Commitment Conundrum of Inventory Sharing 093-0521 Social Preferences in Network Games: Theory and Laboratory Evidence Sunday, 09:45 AM - 11:15 AM 121

Sunday, 09:45 AM - 11:15 AM, Columbia 10 Track: Product Innovation and Technology Management Invited Session: Product development, technology management, and process innovation in healthcare 406 Chair(s): Zhili Tian

093-1527 Managing Public-Private Partnerships for the Development of Drugs for Neglected Diseases 093-0613 Optimal Investment in New Drug Development Under Uncertainties 093-0130 Determinants of Process Innovation in Pharmaceutical Industry

Sunday, 09:45 AM - 11:15 AM, Columbia 11 Track: Inventory Management Invited Session: Tutorial: Data-driven inventory and pricing optimization 407 Chair(s): Xiuli Chao

093-2399 Tutorial: Data Driven Inventory and Pricing Optimization

Sunday, 09:45 AM - 11:15 AM, Columbia 12 Track: Service Operations Invited Session: Interface between Services and Supply Chain Management 408 Chair(s): Yan Dong Wenjin Hu

093-0612 The Adoption of 3D Print in Spare Parts Supply Chain 093-0293 Disruption Impact and Recovery: The Role of Supply-Chain Complexity 093-0178 Information on Pre-Sales Demand or Transferring Unsold Products: Transshipment for Asynchronous Sales 093-0285 Effect of Suppliers’ Mergers on Buyer's Cost Performance

Sunday, 09:45 AM - 11:15 AM, Monroe Track: Purchasing and Supplier Management Invited Session: Tutorial: Publishing conceptual and empirical research in purchasing and supply management 409 Chair(s): Wendy Tate Stephan Wagner

093-2413 Publishing Conceptual and Empirical Research in Purchasing and Supply Management

Sunday, 09:45 AM - 11:15 AM, Lincoln East Track: Humanitarian Operations and Crisis Management Contributed Session: Humanitarian Supply Chains & Healthcare 410 Chair(s): Marianne Jahre

093-1947 Humanitarian Operations: Take a Walk on the Dark Side 093-1574 Medicine and Vaccine Shortages – Risks in Developing and Industrialized Countries 093-1010 Vaccine Distribution Supply Chains in Developing Countries: A Literature Review 093-0602 Sustainable Humanitarian Supply Chain Management: Developing a Framework Using DEMATEL Approach

Sunday, 09:45 AM - 11:15 AM, Lincoln West Track: Empirical Research in Operations Management Invited Session: Empirical Research Using Supply Networks 411 Chair(s): William Schmidt

093-0135 The Bullwhip Effect in Supply Networks 093-1473 Institutional Effects on Logistics Outsourcing Decision 093-0524 Evolution of Supply Networks 093-0146 In Supply Chains We Trust

Sunday, 09:45 AM - 11:15 AM, Jefferson East Track: Retail Operations Invited Session: Structural Models in Retail Operations Management 412 Chair(s): Stanley Lim

093-0477 Optimizing Assortment Size in Online Platforms 093-0157 Scan-Based Trading and Bargaining Power: A Structural Model of Vertical Retail Supply Relationships 093-1541 Local Food and the Sharing Economy 093-0650 Menu Costs and the Bullwhip Effect: Supply Chain Implications of Dynamic Pricing Sunday, 09:45 AM - 11:15 AM 122

Sunday, 09:45 AM - 11:15 AM, Jefferson West Track: Sustainable Operations Contributed Session: Sustainable Innovation 413 Chair(s): Kang Hsu

093-2289 The Effect of Climate Change Risks on Green Innovation 093-1997 Sustainable Innovation Practices and the Degree of Innovation of Business Models in Brazilian Industrial Companies 093-2243 Product Innovation Under Regulatory Conditions 093-1214 Antecedents of Sustainability-Oriented Innovation in Manufacturing Organizations

Sunday, 09:45 AM - 11:15 AM, Georgetown East Track: Supply Chain Risk Management Invited Session: Topics in Humanitarian Operations 414 Chair(s): Fang Liu J. Lemuel Martin

093-0360 A 2-Stage Stochastic Model to Allocate Water in Post-Disaster Environments 093-1724 Scheduling Staff for FEMA's National Response Coordination Center 093-1326 Characterizing Material Convergence: Inventory Management Under Limited Storage and Depletion 093-0508 Volunteer Management in Charity Storehouses: Volunteer Experience, Congestion, and Operational Performance

Sunday, 09:45 AM - 11:15 AM, Georgetown West Track: Teaching/Pedagogy in POM Invited Session: Workshop: Emergency! The ED Operations Simulation Game 415 Chair(s): Craig Froehle

093-0642 Emergency! The ED Operations Simulation Game

Sunday, 09:45 AM - 11:15 AM, Cabinet Track: Sustainable Operations Invited Session: Socially and Environmentally Responsible Operations Management: A Panel Discussion 416 Chair(s): Basak Kalkanci

093-2444 Socially and Environmentally Responsible Operations Management: A Panel Discussion

Sunday, 09:45 AM - 11:15 AM, Intl Ballroom East Track: Supply Chain Analytics Invited Session: Multi-Product Management 417 Chair(s): Yalcin Akcay

093-1710 On Consumption and Composition of N-Packs 093-0064 Dynamic Transportation Decisions' Optimization Suite 093-1213 Optimizing Sales and Production Rollover Strategies Under Stochastic Demand and Random Yield 093-0142 Manufacturer Competition Using Supply Functions in a Retail Supply Chain Sunday, 11:30 AM - 01:00 PM 123

Sunday, 11:30 AM - 01:00 PM, Piscataway Track: Product Innovation and Technology Management Contributed Session: The interaction of market and technology on innovation 419 Chair(s): Rashid Khan

093-2410 Barriers and Motivators of LMS Technology Adoption in Teaching and Learning 093-2082 Are On-Demand Platforms Winner-Take-All Markets? 093-1068 Social Media and NPD Performance: The Role of Internal Coordination Capability and External Collaboration Capability 093-0334 Distributionally Robust Model of Buyers' Welfare -Oriented Product Design Problem Under Uncertainty

Sunday, 11:30 AM - 01:00 PM, Oak Lawn Track: Marketing and Operations Management Invited Session: Empirical Research and Emerging Topics in OM-Marketing Interface 420 Chair(s): Yan Dong Zhihao Zhang

093-2099 The Role of Corporate Disaster Aid on Firm Performance 093-1843 How Customers Choose Among Different Products: Organic, Conventional, and Other Attributes 093-1482 An Empirical Analysis of Buyer Strategic Ordering Decisions Through a Behavioral Experiment 093-1871 Deleting and Dedicating: The Role and Roots of Product Deletion on Supply Chains

Sunday, 11:30 AM - 01:00 PM, Northwest Track: Information Systems and Operations Management Contributed Session: Data driven decision making 421 Chair(s): Jayarajan Samuel

093-1293 Optimal Pricing and Product Assignment Under IoT: A Reinforcement Learning Approach 093-2316 Skin in the Game? Guarantees in Online Labor Markets 093-1370 Optimal Patching of Custom Built Software 093-1015 Influence of Modern Digital Media on Personal Strivings, Assisting Spiritual Stakeholders’ Operations

Sunday, 11:30 AM - 01:00 PM, Morgan Track: Public Sector Operations Management Invited Session: Hazardous materials transportation 422 Chair(s): Vedat Verter

093-1765 A Review on Research in Transportation of Hazardous Materials 093-0910 Pessimistic Evasive Flow Capturing Problem 093-0538 A Conditional Value-at-Risk Approach to Equitable Routing of Rail Hazmat Shipments 093-0504 Coordination in Emergency Response: An Application to Hazardous Materials Transportation

Sunday, 11:30 AM - 01:00 PM, Jay Track: Emerging Topics in Operations Management Invited Session: Novel Integration of Predictive and Prescriptive analytics in Supply Chain Management 424 Chair(s): David Bergman Teng Huang

093-2141 A Reinforcement Learning Approach for Hotel Revenue Management 093-2091 Use of Twitter Data for Risk Management in an Organic Food Supply Chain 093-2159 Analytics-Driven Response Operations for Infrastructure Resilience 093-0351 Taking Assortment Optimization from Theory to Practice: Evidence from Large Field Experiments on Alibaba

Sunday, 11:30 AM - 01:00 PM, Holmead East Track: Global Supply Chain Management Invited Session: Effect of Strategic Operations in Supply Chain Network 425 Chair(s): Liangliang Xu Fang Liu

093-0417 Product-From Solutions of General Queueing Networks with Applications to Multi-Source and Expediting Inventory Systems 093-0629 Reveal the Supplier List? A Trade-Off in Capacity vs Responsibility 093-0192 Luxury Pricing with Status-Seeking Customers and Strategic Counterfeiters 093-1245 Sustainable Supplier Development in a Multi-Tier Supply Network Sunday, 11:30 AM - 01:00 PM 124

Sunday, 11:30 AM - 01:00 PM, Holmead West Track: Retail Operations Invited Session: Retail operations management 426 Chair(s): Biying Shou

093-1610 Personal Pricing in Social Networks with Strategic Consumers 093-2100 Win the Buy Box: Reselling or Marketplace? 093-0654 Can Busier Servers Make Customers Happier? An Empirical Study at a Restaurant Chain 093-0587 Competitive Price-Matching in Multichannel Retailing

Sunday, 11:30 AM - 01:00 PM, Gunston East Track: Purchasing and Supplier Management Invited Session: Leveraging supply networks for competitive advantage 427 Chair(s): Yusoon Kim

093-1091 Network Theory and the Evolution of Market Category Supplier Portfolios 093-0647 Linking Supply Network Structure to Multi-Dimensional Firm Performance 093-0305 Tension Between Product Performance and Confidentiality Protection: An Empirical Study of Product Development 093-0295 How Do Finance Flows Change Along Supply Networks? Evidence from Auto and Food Industries

Sunday, 11:30 AM - 01:00 PM, Gunston West Track: Next Generation Operations Invited Session: Agricultural Operations 428 Chair(s): Ying (Maggie) Zhang

093-0695 Traceability in Food Supply Chain Management: The Role of Information Systems 093-0898 Conventional Crops or Hops? Optimal Crop Planning and Contract Design Policies with Yield Learning 093-0125 Intermediation in the Supply of Agricultural Products in Developing Economies 093-0262 Optimal Investment of Farming Mechanization Under Rainfall Uncertainty

Sunday, 11:30 AM - 01:00 PM, Fairchild East Track: POM in Practice Invited Session: Crowdsourcing and Procurement Contests 429 Chair(s): C. Gizem Korpeoglu

093-1826 Information Design in Dynamic Contests: An Experimental Study 093-1647 Technology Evolution Under Competition 093-1382 Team Collaboration in Innovation Contests 093-1396 A Model of Learning and Doing in Innovation Contests

Sunday, 11:30 AM - 01:00 PM, Fairchild West Track: Socially Responsible Operations Invited Session: New Business Models for Socially Responsible Operations 430 Chair(s): Luyi Gui

093-1439 Rebound Effects Under Manufacturer's Intervention into a Secondary Market 093-2104 How Do Usage and Payment Behavior Interact in Rent-to-Own Business Models? Evidence From Developing Economies 093-1715 Rewards Selection in Green Loyalty Programs 093-0854 Joint Planning of Refueling Stations and Grid Reinforcement for Hydrogen Fuel-Cell Vehicles

Sunday, 11:30 AM - 01:00 PM, Embassy Track: Environmental Operations Management Contributed Session: Environmental Policy 431 Chair(s): Marina Baumer-Cardoso

093-1603 Low Carbon Technology Licensing Between Rival Firms Under Cap-and-Trade Policies 093-1504 Sustainable Packaging in Supply Chain Management: A Conceptual Framework 093-1453 Overall Circular Effectiveness (OCE): A Company Indicator Considering Circular Economy Aspects 093-0007 Local Embeddedness and Firms’ Strategies to Deal with Local Environmental Regulation Sunday, 11:30 AM - 01:00 PM 125

Sunday, 11:30 AM - 01:00 PM, Du Pont Track: Revenue Management and Pricing Invited Session: Emerging Areas in Pricing, Revenue Management and Retail Operations 432 Chair(s): Mehmet Altug Oben Ceryan

093-0328 Revenue Management of Observable Express Queues with Customer Choice 093-1350 Optimal Dynamic Allocation of Sales and Rental Inventory at a Retailer 093-0871 Analysis of a Broker's Procurement Decisions 093-0445 Joint Dynamic Pricing and Discounting in the Presence of "Pay-Now" and "Pay-Later" Options

Sunday, 11:30 AM - 01:00 PM, Cardozo Track: Data Science Contributed Session: Information and Data Mining 433 Chair(s): Ye Shi

093-2247 Mining Knowledge From Sequential Patterns 093-2192 Competitive Intelligence From Public Data: Application to Facility Location 093-0412 Leveraging Consumer Technology to Learn Demand Information in Lieu of Supply Chain Collaboration

Sunday, 11:30 AM - 01:00 PM, Coats Track: Manufacturing Operations Contributed Session: Lean, SERU & Competitive Priorities 434 Chair(s): Feng Liu

093-1781 Competitive Priorities in Operations: An Empirical Investigation Using Confirmatory Factor Analysis 093-1243 Lean Manufacturing Practices in Small Manufacturing Industries 093-1139 Citation Analyses of Industrial and Manufacturing Engineering Journals 093-0356 Solving the Rotating Seru Production Problem with Dynamic Multi-Objective Evolutionary Algorithms

Sunday, 11:30 AM - 01:00 PM, Columbia 1 Track: Scheduling and Logistics Contributed Session: Latest Developments in Production Scheduling 435 Chair(s): Shaya Sheikh

093-2093 Single Machine Scheduling with Random Arrival Time to Minimize the Expected Total Cost 093-0556 Scheduling Robotic Cells with Reinforcement Learning 093-0368 Multi-Stage Assembly Flowshop with Setup and Release Time

Sunday, 11:30 AM - 01:00 PM, Columbia 2 Track: Operational Excellence Invited Session: Tutorial: Predictive Analytics in Operations Management 436 Chair(s): Ujjal Mukherjee

093-2401 Predictive Analytics in Operations Management

Sunday, 11:30 AM - 01:00 PM, Columbia 3 Track: Healthcare Operations Management Invited Session: Recent progress on healthcare operations management 437 Chair(s): Diwakar Gupta

093-0569 A Model for a Transplant Center Decision to Enroll a Patient 093-0493 Analysis of the Advance Market Commitment Contract Mechanism 093-0433 Supply Disruptions in Competing Drug Supply Chain 093-0209 Models for Understanding the Benefit-Value-Advisor Program

Sunday, 11:30 AM - 01:00 PM, Columbia 4 Track: Healthcare Analytics Invited Session: Healthcare Analytics and Technology 438 Chair(s): Sezgin Ayabakan

093-1982 Digital Multisided Platforms and Women's Health: An Empirical Analysis of Peer-to-Peer Lending and Abortion Rates 093-1866 Patient-Sharing Network, EHR Adoption, and Patient Outcomes: An Empirical Investigation 093-0350 Carrot or Stick? Check the Weather First: The Effect of Weather on Mobile-Based Interventions Sunday, 11:30 AM - 01:00 PM 126

Sunday, 11:30 AM - 01:00 PM, Columbia 5 Track: Healthcare Operations Management Contributed Session: Healthcare cost and efficiency 439 Chair(s): Ashok Gopal Balakrishnan

093-2275 Optimizing the Home-Care Front Office 093-1769 Investigating opportunities to reduce time spent on indirect activities in home health care process 093-1795 Managing Hospital Operating Performance Through Accountability in Utilization Reviews and Information Technologies 093-2353 Impact of Geographical Proximity of a Hospital Within a Healthcare Network on its Cost Performance 093-1901 Adoption of Technology in Healthcare Industry in the United Arab Emirates

Sunday, 11:30 AM - 01:00 PM, Columbia 6 Track: Healthcare Operations Management Contributed Session: Lean and process improvement in healthcare 440 Chair(s): Urban Wemmerlov

093-1570 Application of Jugaad Concept in Healthcare 093-0847 Analysis and Improvement of Patient Flow Performance Using of TOC, Lean, and Simulation Approach 093-0803 Deconstructing Value-Based Healthcare (VBHC)

Sunday, 11:30 AM - 01:00 PM, Columbia 7 Track: Supply Chain Management Contributed Session: Reviews and Potentials in the Supply Chain Management Research 441 Chair(s): Ziaul Haque Munim

093-1381 Supply Chain Management Outsourcing: A Bibliometric Analysis and Critical Review 093-1377 Supply Chain Services in Emerging Countries 093-1465 Paradoxical Elements in Operations and Supply Chain Management: A Systematic Literature Review 093-0739 Frameworks and Theories on Sales and Operations Planning (S&OP)

Sunday, 11:30 AM - 01:00 PM, Columbia 8 Track: Supply Chain Management Invited Session: Sourcing issues in Supply Chains 442 Chair(s): Wc Benton

093-0813 Relational Capital or Relational Liability? Effects of Operational Capability and Relationship Characteristics on Supplier Profits 093-0678 Estimation of Expected Revenue for an Optimal Sales Planning 093-0623 Supplier Shirking Opportunism as Supply Disruption Trigger 093-0124 Assessing for Unit Non-Response Bias in Dyadic Survey-Based Supply Chain Management Research

Sunday, 11:30 AM - 01:00 PM, Columbia 9 Track: Behavioral Operations Management Invited Session: Trust and Bounded Rationality 443 Chair(s): Ozalp Ozer xiaolin Li

093-2117 Lifting the Veil: The Benefits of Cost Transparency 093-1522 The Blessing of Bounded Rationality in Distribution Channels 093-0822 Are We Strategically Naïve or Guided by Trust in Cheap-Talk Communication? 093-0817 The Role of the Regulator in Optimal Recall Decisions

Sunday, 11:30 AM - 01:00 PM, Columbia 10 Track: Product Innovation and Technology Management Invited Session: Innovation Management in Supply Chains and Supply Networks 444 Chair(s): Adegoke Oke

093-1943 Additive Manufacturing Operations in a Developing, Reactive Capacity Country to Supply Uncertain Demand 093-1152 Supply Chain Strategy in Nascent Markets 093-1128 Timing of Service Updates: Evidence From Innovative Digital Services 093-0287 Effect of Suppliers’ Mergers on Buyer's Innovation Performance Sunday, 11:30 AM - 01:00 PM 127

Sunday, 11:30 AM - 01:00 PM, Columbia 11 Track: Inventory Management Invited Session: Algorithms and Analysis for Inventory Management 445 Chair(s): Qiong Wang

093-0954 Understanding the Value of Fulfillment Flexibility in an Online Retailing Environment 093-0673 Asymptotic Optimality of Base-Stock Policies for Perishable Inventory Systems 093-1955 Reoptimization Algorithms for Contextual Bandits with Knapsack Constraints 093-1117 Substitutability, M-Natural-Convexity and Their Applications

Sunday, 11:30 AM - 01:00 PM, Columbia 12 Track: Service Operations Contributed Session: Management of Queues and Service Supply Chain 446 Chair(s): Enrico Secchi

093-1065 Service Delivery Process Design: A Systematic Literature Review 093-0077 Does Social Media Improve Service Operations Resilience? The Case of Passenger-Rail Transport 093-1446 Opaque Queues: Service Systems with Rationally Inattentive Customers 093-2281 Procedural Justice of Priority Queues: Is it Okay if I Skip This Line? 093-0415 Typology of Suppliers in Service Firms: Effects on Service Supply Chain Design

Sunday, 11:30 AM - 01:00 PM, Monroe Track: Humanitarian Operations and Crisis Management Invited Session: Conceptual Framework / Application Driven Research in Humanitarian Operations 447 Chair(s): Raktim Pal

093-0016 Mobile Money Agent Inventory Pooling 093-2295 Humanitarian Operations Modeling at the Interplay of Relief and Development 093-1191 The Role of Agility and Resilience in Disaster Relief Operations 093-1760 Impact of Cultural Differences on Humanitarian Relief Activity

Sunday, 11:30 AM - 01:00 PM, Lincoln East Track: Humanitarian Operations and Crisis Management Contributed Session: Donations and Funding for Humanitarian Relief 448 Chair(s): Felix Papier

093-1882 Budget Allocation in International Humanitarian Organizations 093-1780 A VR Disaster Donation Simulator for Promoting Cash Donation 093-0510 Operational Transparency on Crowdfunding Platforms: Effect on Donations for Emergency Response 093-1461 An Integrated Financial and Logistical Game Theory Model for Humanitarian Organizations 093-0624 Influencing Donation Choice in Social Networks After Disasters

Sunday, 11:30 AM - 01:00 PM, Lincoln West Track: Empirical Research in Operations Management Invited Session: E-Business 449 Chair(s): Meng Li Ruomeng Cui

093-2086 Ratings and Version Updates in the Mobile App Market 093-0938 Return Policy Generosity, Price, and Demand in Online Retailing 093-0886 Human Trafficking in Supply Chains: Corporate and Competitor Network Effects 093-0383 When Transparency Fails: Bias and Financial Incentives in Ridesharing Platforms 093-0321 Does Information Help Agents Perform Better?: A Mobile Money Field Experiment in Tanzania

Sunday, 11:30 AM - 01:00 PM, Jefferson East Track: Retail Operations Contributed Session: Trends, Online & Omni-channel retailing 450 Chair(s): Sangdo Choi

093-0071 Industry Analysis for Retail/Wholesale Business 093-0880 Optimal In-Store Fulfillment of Online Orders in an Omni-Channel Environment 093-2206 E-Word of Mouth on Action: Analysis of Operational Decisions in an Online Shopping System 093-1998 The Future of Omni-Channel Retail – An Operational Perspective Sunday, 11:30 AM - 01:00 PM 128

Sunday, 11:30 AM - 01:00 PM, Jefferson West Track: Supply Chain Risk Management Contributed Session: Supply Chain Risk and Network Design 451 Chair(s): Yuli Zhang

093-2376 Dynamic Facility Location and the Value of Inventory Mobility in Disaster Relief 093-1666 A Stochastic Programming Approach to Design Perishable Product Supply Chain Network Under Disruption and Uncertainty 093-1463 Network Structure and Supply Chain Risk Propagation: A Theoretical Framework 093-0677 A Reliable Facility Location Problem with Wasserstein Ambiguity Set

Sunday, 11:30 AM - 01:00 PM, Georgetown East Track: Supply Chain Risk Management Invited Session: Supply Chain Disruption, Competition and Behavioral Impact 452 Chair(s): Lijun Ma

093-1617 Chain-to-Chain Competition with Overcon?dent Decision Makers 093-2380 The Impact of Decision Maker's Behavior on Supply Chain Resilience 093-0372 Impact of Competition on Pricing and Tracking Capability Under Customer Preference 093-0222 Impact of Supply Chain Disruptions on Competitors

Sunday, 11:30 AM - 01:00 PM, Georgetown West Track: Teaching/Pedagogy in POM Invited Session: Panel: Managing Large-Size Classes 453 Chair(s): Mabel C. Chou

093-2417 Managing Large-Size Classes

Sunday, 11:30 AM - 01:00 PM, Cabinet Track: Sustainable Operations Contributed Session: Sustainable Transportation 454 Chair(s): Miguel Jaller

093-1486 Assimilating Enablers of Sustainable Freight Transportation in Perishable Commodity Supply Chains-Graph Theoretic and ISM Approach 093-2162 Evaluating The Environmental Impacts of Online Shopping: A Behavioral and Transportation Analysis 093-1868 Planning the Oorganization of Road Port Access: The Case of the Port of Santos

Sunday, 11:30 AM - 01:00 PM, Intl Ballroom East Track: Supply Chain Analytics Invited Session: Prescriptive Analytics in Supply Chain Management 455 Chair(s): Justin Jia

093-2235 Bayesian Business Analytics for Supply Chain Insight 093-0365 Measuring the Financial Impact of Free Shipping Threshold Policy 093-1492 Early-Stage Cancer Detection Using a Liquid Biopsy 093-1105 Sufficient Statistics and Structured Solutions of Prescriptive Analytics Sunday, 02:45 PM - 04:15 PM 129

Sunday, 02:45 PM - 04:15 PM, Piscataway Track: Energy Supply Chains Invited Session: Energy Supply Chain Management 457 Chair(s): Alexandar Angelus

093-1086 Pathwise Optimization for Merchant Energy Production 093-0928 The Role of Natural Gas Infrastructure in North American Energy Resiliency 093-1416 Capacity Investment Under Technology Readiness Level Based Bayesian Information Updates: An Application to DOE R&D 093-1462 Value of Inspection in Energy Conversion Assets: A Reinforcement Learning Approach 093-1102 Distributed Renewable Power Generation and Implications for Capacity Investment, Electricity Prices, and Sustainability

Sunday, 02:45 PM - 04:15 PM, Oak Lawn Track: Marketing and Operations Management Invited Session: Emerging Models in Marketing and Operations Management 458 Chair(s): Ruixia Shi

093-0266 The Impact of Quality Perception and Consumer Valuation Change on Manufacturer’s Optimal Strategies 093-1551 Optimizing Starvation to Avoid Cannibalization: Retailer's Strategies for Markets in Crisis 093-1851 Efficiency Loss of Competition and Revenue Sharing Contracts in Express Service Industry 093-0980 Product Bundling in Distribution Channels Under Fairness Concerns

Sunday, 02:45 PM - 04:15 PM, Northwest Track: Social Media and Internet of Things Invited Session: Social Media and Healthcare 459 Chair(s): Wenjing Duan

093-1884 You Run, I Donate: Shared Social Responsibility Through a Distance Tracker Mobile Application 093-1076 Does Money Talk? Evidence from a P2P Car Sharing Platform 093-1032 An Investigation of User Engagement and Doctor-Seeking Decision in an Online Health Infomediary 093-1034 Quality Spillovers and Information Spillovers from Insurance Companies to Hospitals

Sunday, 02:45 PM - 04:15 PM, Morgan Track: Public Sector Operations Management Invited Session: Emergency Response Operations Management in Health Care 460 Chair(s): Nan Kong

093-1003 Optimizing the Trauma-Care Network Design by a Bi-Level Optimization Method 093-1738 Response Time Optimization for Drone-Delivered Automated External Defibrillators 093-1279 Predictive Optimization for Cholera Outbreak Control with PoC Testing Sensor Routing 093-1078 Conic Formulations of Queuing-Based Drone Network Delivery Models 093-0883 Improving Patient Transfer Protocols for Regional Stroke Networks

Sunday, 02:45 PM - 04:15 PM, Jay Track: Emerging Topics in Operations Management Invited Session: Operations across Platforms & Ecosystems 462 Chair(s): Mahour Parast

093-1589 Service Variety in Competitive Service-Sharing 093-2321 Measurement of the Impacts of Technology Innovations to Productivity 093-2288 The Gig Economy: Investigation of Implications for Matching Supply with Demand 093-1372 An Examination of a Relationship Among Network Structure, Disruptions, and Innovation: Empirical Evidence from United Airlines 093-1334 Capacity Decisions in an e-Hailing Platform

Sunday, 02:45 PM - 04:15 PM, Holmead East Track: Global Supply Chain Management Invited Session: Data and Information in Supply Chain Management 463 Chair(s): Kefeng Xu

093-1506 Sustainability, Emissions, and Emerging Market Presence of Global Firms 093-1112 Sharing Forecasts with a Common Retailer Under Competition 093-1099 The Implications of a Buyer-Supplier Relationship for Improving Factory Working Conditions in Developing Countries 093-1016 Ethical Decision-Making Over Time Sunday, 02:45 PM - 04:15 PM 130

Sunday, 02:45 PM - 04:15 PM, Holmead West Track: Retail Operations Invited Session: Digital transformation in retailing 464 Chair(s): Necati Ertekin Mehmet Gumus

093-0320 Revenue Management Through Personalized Website Displays and Fulfillment 093-0307 Shared Services: Pricing Strategy and Its Implications 093-1493 On Rational Inattention and Product Variety

Sunday, 02:45 PM - 04:15 PM, Gunston East Track: Purchasing and Supplier Management Invited Session: Supply uncertainty, supplier reliability and quantity discounts 465 Chair(s): Charles Munson

093-0401 Balance Electricity Supply in Smart Grid with Machine Learning 093-1768 Common Replenishment Cycle Order Policies for Multiple Products with Capacity Expansion Opportunities and Quantity Discounts 093-2118 Supplier Selection and Returns Policy in the Presence of Customer Returns 093-0104 Developing a Supply Chain Stress Test

Sunday, 02:45 PM - 04:15 PM, Gunston West Track: Next Generation Operations Invited Session: Healthcare Operations 466 Chair(s): Lauren Lu

093-1679 Impact of Healthcare Information Technology on Heart Attack Patients’ Interhospital Transfer 093-0435 Optimizing Bed Allocation and Utilization in Nursing Homes 093-0206 Does Ownership Conversion from Nonprofit to For-Profit Benefit the Public?

Sunday, 02:45 PM - 04:15 PM, Fairchild East Track: POM in Practice Invited Session: Sharing Economy: Matching and Competition 467 Chair(s): Shihong Xiao

093-2098 Should a Matching Platform Pay Its Users to Leave? 093-1945 Competition in Ride-Sharing Markets 093-1830 Competition Between Two-Sided Platforms Under Demand and Supply Congestion Effects 093-0436 Dynamic Type Matching

Sunday, 02:45 PM - 04:15 PM, Fairchild West Track: Socially Responsible Operations Invited Session: Topics in Socially Responsible Operations 468 Chair(s): Natalie (Ximin) Huang Wayne Fu

093-0885 The Prioritization of Environmental Issues in the Consumer Products Industry 093-0630 The Effect of CSR Reporting on Firm Performance: An Empirical Investigation 093-0896 Risky Business: Interview Evidence on Supply Chain Uncertainty from 60 Senegalese Firms 093-0542 Firm Innovation and Extended Producer Responsibility Implementation

Sunday, 02:45 PM - 04:15 PM, Du Pont Track: Revenue Management and Pricing Invited Session: Pricing in Revenue Management (1) 470 Chair(s): Guang Li

093-1538 Price Optimization Under an N-Pack Choice Model 093-1290 Optimal Bayesian Price Fine-Tuning 093-0736 Joint Assortment-Price-Position Optimization Under the Exponomial Choice Model 093-0371 Real-Time Dynamic Pricing for Revenue Management with Reusable Resources with Deterministic Service Time Requirements Sunday, 02:45 PM - 04:15 PM 131

Sunday, 02:45 PM - 04:15 PM, Cardozo Track: Data Science Contributed Session: Machine Learning Applications 471 Chair(s): Lu Peng

093-0419 Long Short-Term Memory with Random Forest for Tourist Arrivals' Forecasting Using Search Query Data 093-0020 An Evidential Reasoning Approach in Modelling of Passenger Value Based on Machine Learning 093-0719 A Modelling-Oriented Review on Supply Chain Finance: A Machine Learning Based Thematic Analysis

Sunday, 02:45 PM - 04:15 PM, Coats Track: Manufacturing Operations Contributed Session: Quality Management Practices 472 Chair(s): Fang Li

093-2008 Quality Management Practices in Vietnamese and Japanese Manufacturing Plants 093-1755 What Makes Product-Defects Toxic? Investigating the Impact of Product Defects on Quality Perceptions and Repurchase- Behavior 093-2000 Design for Quality and Customer Satisfaction: The Role of Quality Information Practices 093-0780 Are Multiple Quality Standards Better Quality Signals? Evidence from the Automobile Industry

Sunday, 02:45 PM - 04:15 PM, Columbia 1 Track: Scheduling and Logistics Contributed Session: Vehicle Routing & Related Problems (I) 473 Chair(s): MINGYAO QI

093-2012 The Consistent Pickup and Delivery Problem 093-0439 Order Picking in Mobile Robotic DCs: A Traveling Salesman Problem Where Nodes Traverse Edges 093-2369 Scheduling of Robotic Mobile Fulfillment System in Puzzle-Based Storage Warehouses 093-1717 Hybrid Branch-and-Cut for the Multi-Vehicle Inventory Routing Problem

Sunday, 02:45 PM - 04:15 PM, Columbia 2 Track: Operational Excellence Invited Session: Industry 4.0 & Big Data 474 Chair(s): Guilherme Tortorella

093-1809 Satellite Bigdata Analytics Based Agri-Insurance Claim Settlement 093-1791 Operational Excellence in Industrial Additive Manufacturing Systems 093-0132 Lean Production and Industry 4.0: A Comparative Study Between Developing and Developed Economies 093-1220 Prediction of Collaborative Performance Management Systems

Sunday, 02:45 PM - 04:15 PM, Columbia 3 Track: Next Generation Operations Invited Session: Blockchain Supply Chain Applications 475 Chair(s): Hubert Pun

093-1994 Blockchains, Information Asymmetry and Efficiency in Healthcare Supply Chains 093-1429 Exploring Supply Chain Managers’ Perceptions About Blockchain 093-0418 Blockchain Technology (BT) Enabled Traceability Solutions in Agricultural Supply Chains 093-0062 Should Blockchain Databases Be Used to Manage Supply Chains

Sunday, 02:45 PM - 04:15 PM, Columbia 4 Track: Healthcare Analytics Contributed Session: Healthcare Resource Allocation 476 Chair(s): Keivan Sadeghzadeh

093-2168 The Patterns and Proximity to Psychiatric Inpatient Healthcare Services by Level of Socioeconomic Disadvantage 093-1986 Managing Medical Supplies – A Critical Examination of In-Stock vs Consignment Stock Policies 093-0869 Should Everybody Be Screened for Diabetes in the Emergency Department? Sunday, 02:45 PM - 04:15 PM 132

Sunday, 02:45 PM - 04:15 PM, Columbia 5 Track: Healthcare Operations Management Invited Session: Inpatient Management 477 Chair(s): Jingui Xie Zhichao Zheng

093-1202 Overflow in Healthcare Service 093-1759 Optimal Stopping for Medical Treatment with Forecast Information 093-1304 Data-Driven Analytics of Resource Allocation in Hospital Inpatient Wards 093-1012 Prioritization Between Boarding Patients and Patients Currently Under Treatment in the Emergency Department

Sunday, 02:45 PM - 04:15 PM, Columbia 6 Track: Healthcare Operations Management Contributed Session: Mechanism design in health systems 478 Chair(s): Zheng Han

093-2253 ACO Network Entry Decision: Compensatory vs Complementary Perspective 093-1944 Fair Liver Transplant Allocation: A Scalable Optimization Model 093-0626 Expanding the Donor Pool: The Use of Marginal Organs for Transplantation 093-1931 Models for Quality Under FFS and BP Schemes

Sunday, 02:45 PM - 04:15 PM, Columbia 7 Track: Supply Chain Management Contributed Session: Enterprise Strategies and Operations Planning 479 Chair(s): Jingran Liang

093-0995 Should Core Companies Invest in Innovation or Help SMEs? 093-1637 Enterprise Architecture Management: An Innovative Approach for Sales and Operations Planning (S&OP) 093-0963 A Robust Design for a Gas Allocation Network Planning Under Price and Demand Uncertainty 093-0446 Exit Strategies for Buyers - A Comparison of East versus West

Sunday, 02:45 PM - 04:15 PM, Columbia 8 Track: Supply Chain Management Contributed Session: Information Asymmetry and Information Sharing 480 Chair(s): Fan Jiang

093-0967 Vertical Information Acquisition and Horizontal Information Sharing Strategy in a Supply Chain 093-2199 The Impact of Contracting Sequence on an Assembly System with Asymmetric Production Cost Information 093-1628 Modeling Heterogeneous Production Facilities and Upstream Inventory Information Sharing in a 2-Echelon Supply Chain Network

Sunday, 02:45 PM - 04:15 PM, Columbia 9 Track: Behavioral Operations Management Invited Session: Behavioral dynamics in operations 481 Chair(s): Evgeny Kagan

093-0740 Entrepreneurial Market Research - Theory and Experiments 093-2138 Last Place Aversion in Queues 093-1676 The Impact of Behavioral and Economic Drivers on Gig Economy Workers 093-0179 The Effect of Social Information on Demand in Quality Competition

Sunday, 02:45 PM - 04:15 PM, Columbia 10 Track: Product Innovation and Technology Management Invited Session: R&D Project and Program Management 482 Chair(s): Sreekumar Bhaskaran Janne Kettunen

093-1133 Sequential Product Development and Introduction by Cash-Constrained Start-Ups 093-0322 Optimal Intraproject Learning 093-1398 Designing Internal Innovation Contests 093-1333 Management of Intellectual Asset Production in Industrial Laboratories Sunday, 02:45 PM - 04:15 PM 133

Sunday, 02:45 PM - 04:15 PM, Columbia 11 Track: Inventory Management Invited Session: Advances in Inventory Management 483 Chair(s): Jianbin Li

093-0984 Managing Hybrid Manufacturing/Remanufacturing Systems: New Results and Insights 093-0675 Electric Vehicle Battery Capacity Allocation and Recycling with Downstream Competition 093-0617 Optimal Inventory Control and Design Refresh Selection for Managing Part Obsolescence

Sunday, 02:45 PM - 04:15 PM, Columbia 12 Track: Service Operations Contributed Session: New Service Models 484 Chair(s): Mingfang Li

093-1652 Designing Co-Working Spaces - Implications for Services and Operations Management 093-1127 Building Customer Loyalty for Online Retailers Through Product-Return Service Operations 093-2347 Delivering a New Service for End of Life Care in a Hospital: A Case Study 093-1077 Conceptually Predicting Impact of Artificial Intelligence on Finance Shared Services Operations Roles 093-0312 Future Challenges for Legal Services: The AI Debate

Sunday, 02:45 PM - 04:15 PM, Monroe Track: Humanitarian Operations and Crisis Management Invited Session: Case studies in Humanitarian Operations 485 Chair(s): Gyöngyi Kovács Graham Heaslip

093-1535 Farmer Engagement with Markets in Rural Uganda 093-1027 An Analysis of San Juan Port Capacity and the Hurricane Maria Response 093-0988 Disaster Management in China: Background, Practice, and Comments 093-1237 Lean Recruitment: A Case Study at Aga Khan Foundation Afghanistan

Sunday, 02:45 PM - 04:15 PM, Lincoln East Track: Humanitarian Operations and Crisis Management Contributed Session: Strategic Disaster Management 486 Chair(s): Sarah Sengupta

093-2328 Disaster Management from the Perspective of Emergency Management Practitioner: What Are the Current Problems? 093-2340 Humanitarian Logistics: How Public-Private Partnerships Can Impact Supply Chains 093-2123 Preparing for Disasters: Does Investment in Disaster Preparation Mitigate Response Requirements

Sunday, 02:45 PM - 04:15 PM, Lincoln West Track: Empirical Research in Operations Management Invited Session: Empirical Research in Supply Chain 487 Chair(s): Nitish Jain

093-1041 When Do Supply Chain Glitches Evoke Negative Public Reaction? 093-1095 Retailer Initiated Inventory-Based Financing 093-0868 Environmental Spillovers in Supply Networks 093-0486 Finding a Market for Ugly Produce: A Multiple Discrete-Continuous Choice Analysis

Sunday, 02:45 PM - 04:15 PM, Jefferson East Track: Sustainable Operations Contributed Session: Sustainable Supply Chain Management 488 Chair(s): Maneesh Reddy Ajjuguttu

093-2167 Operational Transparency and Slow Fashion 093-1993 Caught Between Two Stools: Using the Paradox Lens to Understand Sustainability in Supply Chains 093-2011 Win-Wins, Trade-Offs and Paradoxes Between Supply Chain Sustainability and Resilience Practices 093-1824 Evaluation of Supply Chain Sustainability in Emerging Economies: A Three-Stage DEA-Malmquist Productivity Index Sunday, 02:45 PM - 04:15 PM 134

Sunday, 02:45 PM - 04:15 PM, Jefferson West Track: Supply Chain Risk Management Invited Session: Supply Chain Management: Demand Uncertainty, Blockchain Technology and Online Retailing 489 Chair(s): Dennis Yu

093-1368 Sales Effort Coordination Between a Brick-and-Mortar Store and an Online Retailer 093-1198 On The Study of Pricing and Capacity Allocation Decisions of an Online Platform 093-0962 Is Blockchain Enabled- Supply Chain a Trustless System? 093-0622 Stochastic Vehicle Routing with Representative Scenarios

Sunday, 02:45 PM - 04:15 PM, Georgetown East Track: Supply Chain Risk Management Invited Session: Blockchains in Supply Chains 490 Chair(s): Zhan Pang

093-2035 Managing Food Supply Chain: Traceability and Blockchain Enabled Sourcing Strategies 093-2375 Mechanism Design Approach to Blockchain Protocols 093-2160 Blockchains in Supply Chains: A Prototype in a Food Supply Chain

Sunday, 02:45 PM - 04:15 PM, Georgetown West Track: Panels & Meetings Contributed Session: Responsive Learning Tech Corporate Session: Play an Online Game to Teach Operations 491 Chair(s): Sam Wood

093-2454 Responsive Learning Tech Corporate Session: Play an online game to teach operations

Sunday, 02:45 PM - 04:15 PM, Cabinet Track: Sustainable Operations Invited Session: Sustainability and Contracting 492 Chair(s): Karthik Murali

093-1963 Committing to Contract for a Supplier's Social and Environmental Compliance 093-1852 Industry Adoption of B Corp Certification: Better Together? 093-0008 Contract Manufacturer Selection and Order Allocation Under Sustainability-Related Risks

Sunday, 02:45 PM - 04:15 PM, Intl Ballroom East Track: Supply Chain Analytics Invited Session: Development on Information and Competition in Supply Chain Management 493 Chair(s): Xuying Zhao

093-2256 Does Increasing Channel Differentiation Help Manufacturer, Retailer, or Both? 093-1895 Information Provision Under Showrooming and Webrooming 093-1314 Benefits of Deploying Supply Chain Analytics in a Renewable Fuel Company 093-0961 Revisiting Bertrand Competitions in the Face of Firm Asymmetry and Customer Heterogeneity Sunday, 04:30 PM - 06:00 PM 135

Sunday, 04:30 PM - 06:00 PM, Piscataway Track: Energy Supply Chains Invited Session: Dynamic decision-making in commodity and energy operations 495 Chair(s): Selva Nadarajah

093-1556 Optimal Operational Planning in Active Distribution Networks 093-1187 An Optimization Model for Energy Planning Under Uncertainty with Decommissioning and Depreciation Costs Considerations 093-1559 Network Investment Deferral Through Optimal Integration of Distributed Energy Resources

Sunday, 04:30 PM - 06:00 PM, Oak Lawn Track: Marketing and Operations Management Contributed Session: Product Lines, Scheduling and Inventory 496 Chair(s): Felix Papier

093-0228 Call-Center-Based Scheduling of Sales Field Visits 093-1598 Interactions Between Influencer Marketing and Product Line Design in Distribution Channels 093-0997 Product Line Expansion Research for the Middle Market

Sunday, 04:30 PM - 06:00 PM, Northwest Track: Social Media and Internet of Things Invited Session: Special Topics - Social Media Applications 497 Chair(s): Anjana Susarla

093-2238 Product Quality Perception by Customers on the Social Media: A Case Study 093-2142 Delaying Consent: An Empirical Investigation of Mobile Apps' Upgrade Decisions 093-1604 Exploring Users’ Payment Behavior: Why Users Pay for Live Discussions in Online Knowledge Community 093-1510 Twitter Analytics for Fashion Supply Chain Management 093-1160 Build Your Brand on Social Media? An Empirical Analysis of Short-Video Celebrity

Sunday, 04:30 PM - 06:00 PM, Morgan Track: Purchasing and Supplier Management Contributed Session: Managing buyer-supplier relationships 498 Chair(s): Wc Benton

093-2296 How Supplier Satisfaction in Industrial Buyer-Supplier Relationships Develop Over Time: Literature Overview and Initial Analyses 093-1146 Supplier Conflict, Customer Defections, and Manufacturer Sales Performance: Role of Supplier Governance 093-2262 The Effect of Network Governance on Supplier Opportunism: An Agent-Based Model 093-2016 The Influence of Governance Mechanisms on Supplier Performance

Sunday, 04:30 PM - 06:00 PM, Jay Track: Emerging Topics in Operations Management Invited Session: Data-Driven Optimization 500 Chair(s): Sean Barnes Margret Bjarnadottir

093-1910 Data-Driven Robust Resource Allocation With Isotonic Cost Functions 093-1087 Maximizing Demand Fulfillment Probability Under Input Uncertainty 093-2278 Choosing the Appropriate Data-Driven Inventory Policy: What to Learn From the Data? 093-0948 The Impact of Predictive Model Accuracy on the Performance of Prescriptive Optimization

Sunday, 04:30 PM - 06:00 PM, Holmead East Track: Global Supply Chain Management Invited Session: Empirical Research in Supply Chain Management 501 Chair(s): Yan Dong Yuqi Peng

093-1107 Managing Supplier R&D Resources and Risks 093-2043 Machine Learning-Based Pricing in Online Marketplaces 093-2084 Recall Analytics and Supply Chain Risk 093-0620 The Resilience of Airline Networks to Severe Weather Sunday, 04:30 PM - 06:00 PM 136

Sunday, 04:30 PM - 06:00 PM, Holmead West Track: Retail Operations Invited Session: Emerging retail pricing and promotion strategies 502 Chair(s): Bharadwaj Kadiyala

093-1454 Less Can Be More in Price Experimentation 093-0289 Information Sharing and Product Quality in Online Markets with Product Reviews 093-0737 Dynamic Pricing with Delayed Incentives 093-0426 Operational Execution and POP Display Effectiveness: Evidence from Adoption of an IoT Technology

Sunday, 04:30 PM - 06:00 PM, Gunston East Track: Purchasing and Supplier Management Invited Session: Digital transformation of SMEs in the supply chain 503 Chair(s): Wolfgang Kersten

093-1861 Towards Digital Leadership in SME 093-1873 Opportunities for Smart Replenishment Using IoT Devices 093-1816 Digital Maturity of Supply Chain Companies 093-1870 Improving Supplier Networks by the Use of Artificial Intelligence

Sunday, 04:30 PM - 06:00 PM, Gunston West Track: Next Generation Operations Invited Session: Global Health Operations 504 Chair(s): Karthik V. Natarajan

093-1732 Supply Chain Interventions to Mitigate Health Commodity Stock-Outs: An Empirical Study of Field Data 093-1413 Benefits of Combining Early Aspecific Vaccination with Later Specific Vaccination 093-1052 Performance Metrics for Emergency Response Network Design

Sunday, 04:30 PM - 06:00 PM, Fairchild East Track: POM in Practice Contributed Session: Strategic Designs of Sourcing, Shipping and Subsidy 505 Chair(s): Jiayi Yu

093-1583 Deliver or Not? Optimal Revenue, Capacity, and Delivery Fee Policies for Future Drone-Based Delivery System 093-0211 Demurrage and Detention: Seeking Clarity, Simplification, and Accessibility Regarding Billing and Dispute Resolution Processes 093-2266 Improving Consumer Welfare and Manufacturer Profit via Government Subsidy Programs: Subsidizing Consumers or Manufacturers? 093-1267 Tracing the Route in the Strategic Sourcing Journey: Development and Implementation of a Hybrid Framework

Sunday, 04:30 PM - 06:00 PM, Fairchild West Track: Socially Responsible Operations Invited Session: Emerging topics in social responsibility 506 Chair(s): Anyan Qi Jiayu Chen

093-0224 Building Alliances for Corporate Social Responsibility 093-0598 Strategic Shortage in Agricultural Supply Chains with Consumer Anxiety: Effects of Government Interventions 093-1051 Shared Supplier Capacity as a Barrier to Socially Responsible Sourcing 093-0518 Will Squeezing Profit Margin Improve Suppliers' Socially-Responsible Efforts?

Sunday, 04:30 PM - 06:00 PM, Embassy Track: Environmental Operations Management Contributed Session: Reverse Logistics 507 Chair(s): Rajat Mishra

093-1957 Role of Knowledge Management System in Reverse Logistics 093-1897 Overview of Reverse Logistics for Empty Pesticide Containers in Brazil 093-1332 Estimation of Electronic Waste to Improve Reverse Logistics Operations: A Comparison of Optimized Grey Models 093-0451 The Reverse Logistics of Electrical and Electronic Equipments from a Roadmap Perspective Sunday, 04:30 PM - 06:00 PM 137

Sunday, 04:30 PM - 06:00 PM, Du Pont Track: Revenue Management and Pricing Invited Session: A Modern Intersection between Social Media and Revenue Management 508 Chair(s): Pelin Pekgun Sanghoon Cho

093-1621 Price to Gain or Price to Retain? An Empirical Study of Customer Cancellation Behaviour 093-1948 Competitive Spillover Effects of User Generated Content on Hotel Demand 093-1386 The Impact of Online Product Reviews on Retailer's Pricing and Return Policy Decisions 093-0335 The Race for Online Reputation: Implications for Firms, Platforms, and Consumers

Sunday, 04:30 PM - 06:00 PM, Cardozo Track: Economics Models in Operations Management Invited Session: Emerging topics in OM: Cooperation and Incentive Schemes 509 Chair(s): Tim Kraft

093-2055 Cooperative Game Theory in Humanitarian Disaster Relief 093-1894 Role of Uncertainty in Compensation Plans 093-1878 Why Voluntary Time-of-Use Tariffs Struggle to Penetrate the Residential Electricity Sector 093-2129 Cooperation Among Online and B&M Retailers: Returns and Induced Customer Traffic Implications

Sunday, 04:30 PM - 06:00 PM, Columbia 1 Track: Scheduling and Logistics Contributed Session: Port Operations and Container Management 511 Chair(s): Amir Gharehgozli

093-0496 Disaster Management in Port Operations 093-2248 Optimal Contract Design for Truck Permit Exchange in Port Hinterland Area 093-0373 A Time-Based Policy for Empty Container Management by Consignees

Sunday, 04:30 PM - 06:00 PM, Columbia 2 Track: Operational Excellence Contributed Session: Implementing and sustaining Operational Excellence 512 Chair(s): Julius Ayodele

093-1411 Does Assessing Change Assist Change? Evidence From a Field Experiment 093-2320 Exploring the Role of Open Innovation in Operational Excellence 093-0526 Antecedents of Behavior Supporting Bottom-Up Operations Strategy Formation 093-0015 Sustaining Continuous Improvement and the Influence of Teams Characteristics

Sunday, 04:30 PM - 06:00 PM, Columbia 3 Track: Next Generation Operations Contributed Session: Blockchain Applications 513 Chair(s): David Herold

093-1534 Blockchain Technology and Sustainable Supply Chain Management: A Barriers Analysis 093-0022 An Organisational Theoretic Review of Logistics Management Literature for Blockchain Applications 093-2063 Blockchain and Anonymity: An Empirical Study on Consumer Perceptions of In-Home Delivery 093-1934 Blockchain Announcements and Their Transformative Effects

Sunday, 04:30 PM - 06:00 PM, Columbia 4 Track: Healthcare Analytics Invited Session: Data-driven hospital operations management 514 Chair(s): Martin Copenhaver

093-2165 Association Between Socioeconomic Factors to the Unplanned Hospital Readmissions 093-1808 Optimizing Hospital-Wide Bed Allocation 093-1687 Patient Flow Dynamics in Inpatient Wards 093-1104 Estimated Time-to-Discharge: Building the ETA for Hospitals Sunday, 04:30 PM - 06:00 PM 138

Sunday, 04:30 PM - 06:00 PM, Columbia 5 Track: Healthcare Operations Management Contributed Session: Operating room and appointment scheduling 515 Chair(s): Cansin Cagan Acarer

093-1828 Improvement of Performance Indicators in Hospitals: An Innovative Approach Through Computational Algorithm 093-1007 A Volatility-Portfolio Approach to Scheduling Operating Rooms 093-0495 Scheduling Elective Surgeries in Multiple Operating Rooms

Sunday, 04:30 PM - 06:00 PM, Columbia 6 Track: Healthcare Operations Management Contributed Session: Personalized medicine and chronic disease management 516 Chair(s): Brandon Lee

093-1939 Using Partially Observable Markov Decision Processes to Improve Alzheimers Disease Screening 093-0952 Learning Curve Effects in Precision Medicine: A Cost-Effectiveness Analysis of Patient's Choice 093-0127 Data: The Cure for Sick Healthcare Systems or a Contributor to the Problems? 093-0512 A Numerical Taxonomy of Stroke Patient Medical History: Implications for Operations Management

Sunday, 04:30 PM - 06:00 PM, Columbia 7 Track: Supply Chain Management Contributed Session: Supply Chain Management and Corporate Performance 517 Chair(s): Sangdo Choi

093-0286 Effect of Supply Network Structure on Firm’s Mergers and Acquisitions 093-1410 Investigating the Relationship Between Structural and Operational Efficiencies and Firm Performance: A First-Tier Supplier's Perspective 093-2280 Effects of IoT and Big Data in Supply Chain Performance Measurement and Forecasting 093-2228 Supply Base Overlap with Competitors and its Impact on Financial Performance 093-0758 Is Operational Metric a Good Indicator of Financial Bankruptcy?

Sunday, 04:30 PM - 06:00 PM, Columbia 8 Track: Supply Chain Management Contributed Session: Technology and Supply Chain Management 518 Chair(s): Debjit Roy

093-1964 Trust 4.0 – How Sensors Replace Trust in Buyer-Supplier Relationships – Or Do They? 093-0766 Artificial Intelligence as an Enabler for Intelligent Network Decisions: Recommendations from Other Research Fields 093-1856 Dynamic Order Pick Strategies in a Human-Robot Collaborative Environment 093-1354 Research on Organic Food Supply Chain Based on RFID Technology and Internet of Things 093-0981 Cybersecurity and the Supply Chain: Assessing Corporate Response to a New DoD Cybersecurity Mandate

Sunday, 04:30 PM - 06:00 PM, Columbia 9 Track: Behavioral Operations Management Contributed Session: Behavioral Issues in Retailing and Inventory Management 519 Chair(s): Jing Luo

093-0773 The Influence of Incentives on Sales and Operations Planning 093-0170 The Role of Emotions in Operations Management: An Experimental Analysis of Newsvendors 093-1067 The Effects of Mental Accounting on Project Management and Performance 093-1312 The Impact of Online Reviews on Consumer Choice and Willingness to Pay 093-2053 Learning Behavior From a New Market

Sunday, 04:30 PM - 06:00 PM, Columbia 10 Track: Product Innovation and Technology Management Contributed Session: Technology & Innovation Management across Platforms & Ecosystems 520 Chair(s): Kayvan Lavassani

093-1208 Study on the Policy Protection Space for Disruptive Technology from the Perspective of SNM Theory 093-2069 Firm’s Position in Business Ecosystem and its Effect on Performance: An Empirical Networks Analysis Study 093-1777 Plant Locations, Strategic Alliances, and Knowledge Spillover Patterns Sunday, 04:30 PM - 06:00 PM 139

Sunday, 04:30 PM - 06:00 PM, Columbia 11 Track: Inventory Management Contributed Session: Inventory Management and Finance/Marketing Interface 521 Chair(s): Gonçalo Figueira

093-2085 The Benefits of Selling Opaque Products in Perishable Inventory Systems 093-1169 Multiple Renewable Energy Portfolio Investment 093-1464 The Disruptive Newsvendor 093-0377 The Impact of Committing to Customer Orders in Online Retail

Sunday, 04:30 PM - 06:00 PM, Columbia 12 Track: Service Operations Contributed Session: Multi-stage E-service Delivery 522 Chair(s): Amit Sachan

093-1575 Mediating Attitude Between Customer’s Belief of Different Stages of E-Service Delivery Process and Intention Relationship 093-1540 Customer-Oriented Performance Evaluation of Online Retailers Based on Perceived E-Service Delivery Process as a Measure 093-1546 Impact of Customer-Perceived Multi-Stage E-Service Delivery Process on the Customer Satisfaction 093-1532 Impact of Different Stages of E-Service Delivery Process on the Customer Satisfaction 093-1580 Mediating Attitude Between Relationship of Customer’s Belief About E-Service Delivery Process and Intention

Sunday, 04:30 PM - 06:00 PM, Monroe Track: Humanitarian Operations and Crisis Management Contributed Session: Improving Understanding of Humanitarian Operations 523 Chair(s): Fakulie Jawara

093-1122 Explaining the Inability to Prevent Disruption/Disaster 093-1967 Classification Model for Humanitarian Projects 093-1674 Improving Farmers Performance Using Mobile Phone Information in Emerging Economies 093-0300 A Framework for the Strategic Alignment of Humanitarian Response and Recovery Efforts

Sunday, 04:30 PM - 06:00 PM, Lincoln East Track: Humanitarian Operations and Crisis Management Contributed Session: Humanitarian Operations in Latin America (2) 524 Chair(s): Irineu Brito Jr

093-2074 Strategic Distribution of Humanitarian Aid Assets in Callao 093-2070 Risk Assessment in the Magdalena Market 093-1818 Logistics Challenges During the 2018 Vichada Floods in Colombia: Findings From Field Research

Sunday, 04:30 PM - 06:00 PM, Lincoln West Track: Empirical Research in Operations Management Invited Session: Behavioral Issues in Service Operations 525 Chair(s): Qiuping Yu

093-2080 Optimizing Services in Retail Networks Using High-Dimensional Panel Data 093-0616 Man vs Machine in Retail Assortment Planning 093-0203 Making the Wait Worthwhile: Experiments on the Effect of Queueing and Consumption 093-0655 Linking Abandonment, Service Request, and Staffing in Service Systems: A Behavioral Perspective

Sunday, 04:30 PM - 06:00 PM, Jefferson West Track: Supply Chain Risk Management Invited Session: Tutorial: Financial markets, demand risk, and offshoring decisions 527 Chair(s): Yulan Wang Mengshi Lu

093-2403 Financial Markets, Demand Risk, and Offshoring Decisions Sunday, 04:30 PM - 06:00 PM 140

Sunday, 04:30 PM - 06:00 PM, Georgetown East Track: Supply Chain Risk Management Invited Session: Managing Disruption and Operational Risk 528 Chair(s): Hubert Pun Salar Ghamat

093-0096 Burden of Information: A Capacitated Supplier Encroaches on a Less Informed Buyer 093-0599 Operational Risk Management: Team Based Incentive Bonus and Effort Coupling 093-0240 Mitigating Product Shortages due to Disruptions in Assembly and Distribution Supply Chains 093-0544 Optimal Pricing Under Customer Return Risk 093-0338 Supply Management and Supply Risk

Sunday, 04:30 PM - 06:00 PM, Georgetown West Track: Teaching/Pedagogy in POM Contributed Session: Effective Teaching in POM Courses 529 Chair(s): Naveed Ahmed Khan

093-1442 Integrating Behavioral Concepts and Organizational Design Issues into the MBA OM 'Core' Course 093-0113 Issues in Supply Chain Program Curriculum 093-1954 Engaging Classroom Discussions with High Quality Guest Speakers: Strategies for Rural Colleges 093-0539 Your Friend and Mine, Sweet Serpentine – Tips for Teaching Waiting Line Analysis

Sunday, 04:30 PM - 06:00 PM, Cabinet Track: Sustainable Operations Contributed Session: Sustainability and Supply Chain Networks 530 Chair(s): Chokdee Siawsolit

093-0345 Reducing Food Waste at Grocery Stores Through Omni-Channel Retailing 093-0820 Sustainability Through Redesign and Optimization of Food Supply Chain 093-0358 Exploring the Relationship Between Sustainability and Supplier Viability at the Bottom of the Pyramid

Sunday, 04:30 PM - 06:00 PM, Intl Ballroom East Track: Supply Chain Analytics Invited Session: Data Driven Supply Chain Management 531 Chair(s): Yimin Yu

093-1258 Optimize Assortment Selection for a Front-End Warehouse 093-1025 Demand Management and Inventory Control for Substitutable Products 093-0990 Optimal Dynamic Salesforce Compensation with Learning 093-1030 Labour Market and Supply Chains - An NLP Approach on Online Job-Postings Sessions for Monday, May 06 141 Monday, 08:00 AM - 09:30 AM

Monday, 08:00 AM - 09:30 AM, Piscataway Track: Emerging Topics in Operations Management Contributed Session: Innovations in Manufacturing and Transportation 533 Chair(s): Devendra Pathak

093-2021 Are We Finally Done with the ‘Human Element’ in Industry 4.0? 093-1366 An Integrated Performance Assessment Model Based on Competitive Priorities for Sustainable Freight Transportation Systems 093-1228 Modelling the Critical Success Factors for Adopting Smart Manufacturing Systems 093-0457 3-D Maximal Covering Location Problem with Unimodal Coverage: Planar Case 093-1638 Revisiting Taxonomy of Manufacturing Firms: Service-Oriented Performers

Monday, 08:00 AM - 09:30 AM, Oak Lawn Track: Marketing and Operations Management Contributed Session: Empirical Research in Marketing and Operations Management 534 Chair(s): Sreejith Kumar Krishnakumar

093-1747 Its Product-Quality, Stupid! Understanding the Determinants of the Actual Price Paid by Customers for Durable-Products 093-1991 Identifying the 'Voice of the Customer' in the Express Logistics Industry in Indonesia 093-0788 Executive Attention as an Antecedent of Firm Omnichannel Adoption 093-1663 Customers’ Experienced Product-Quality: A Multidimensional Measure of Product-Quality Predicting Repurchase-Behavior for Operations and Marketing-Managers

Monday, 08:00 AM - 09:30 AM, Northwest Track: Social Media and Internet of Things Invited Session: O2O Commerce 535 Chair(s): Jiafu Tang

093-2419 A Vehicle Routing Problem Considering Order Priority in O2O E-Commerce 093-2435 Value Co-Creation of the O2O-IDS Platform Ecosystem Based on Case Study 093-2426 Optimal In-Store Inventory Policy for Omnichannel Retailers 093-2420 A New Kernel-Free SVR Approach for Forecasting Hierarchical Customer Demands in an O2O Takeaway Platform 093-2421 Setting Service Quality Levels for IDSPs: An Integrated Marketing-Operations Perspective

Monday, 08:00 AM - 09:30 AM, Jay Track: Emerging Topics in Operations Management Invited Session: Sharing Economy and Last-Mile Delivery 538 Chair(s): Soraya Fatehi

093-0459 Crowdsourcing Last-Mile Deliveries 093-0468 Shared Mobility for Last-Mile Delivery: Design, Operational Prescriptions, and Environmental Impact 093-0469 Data-Driven Order Assignment for Last-Mile Delivery

Monday, 08:00 AM - 09:30 AM, Holmead East Track: Global Supply Chain Management Contributed Session: Global Supply Chain Configuration 539 Chair(s): Zhijiao Du

093-1020 The Strategic Interplay Between Parallel Importation and Technology Licensing 093-0115 Improved FMEA-Based Risk Assessment Approach Involving Conflict Risk: An Application to Overseas Production Base Selection 093-0982 FTZs and Production Networks: Supplier Relationships as Value Capture Strategies 093-0120 The Effect of Voice Fluctuation and Environmental Context in Supply Chain Management Communication Monday, 08:00 AM - 09:30 AM 142

Monday, 08:00 AM - 09:30 AM, Holmead West Track: Retail Operations Invited Session: Omni-channel operations 540 Chair(s): Manuel Ostermeier

093-2198 Designing Store Replenishment and Fulfillment Strategy for an Omnichannel Retailer 093-0475 Omni-Channel Grocery Retailing: An Approach for Multi-Depot Order Fulfillment 093-0480 Customer Behavior Under Risk: Evidence from Online Grocery Retail 093-0746 Using Omni-Channel Sales Data Analytics to Decide Between Store and Distribution Center Fulfillment Options

Monday, 08:00 AM - 09:30 AM, Gunston East Track: Purchasing and Supplier Management Contributed Session: Supplier capabilities for quality and sustainability 541 Chair(s): Liang Chen

093-2293 Can the Carbon Trading Scheme Drive Low Carbon Supplier Selection? 093-1147 Lean Supply Management: Advancing a CTPs-Based Capabilities: Conceptualization and Theorization 093-0061 Best Practices for Problem Resolution: An Analysis of Supplier Methods for Resolving Quality Issues

Monday, 08:00 AM - 09:30 AM, Gunston West Track: Next Generation Operations Contributed Session: Information Visibility and Blockchains 542 Chair(s): Sven Reimers

093-1721 The Potentials of Blockchain Technology for Reducing the Bullwhip Effect in Supply Chains 093-1669 Blockchain and its Distruptive Influence in the Financial Industry 093-0890 Blockchain & Smart Contract: A New Platform for Supply Chain-Based Processes 093-1799 Blockchain for Container Release in Hamburgs Harbor

Monday, 08:00 AM - 09:30 AM, Fairchild East Track: Sustainable Operations Contributed Session: Sustainability and Risk Management 543 Chair(s): Matthew Douglas

093-1712 Workplace Safety in Operations: A Review and Recommendations for Research 093-1519 An Exploratory Study of the Relationship Between Environmental Risks and Environmental Performance 093-0545 Supplier Sustainability Risk and Dealing with Non-Market Stakeholder Attacks

Monday, 08:00 AM - 09:30 AM, Fairchild West Track: Socially Responsible Operations Contributed Session: Managing Social Responsibility II 544 Chair(s): Sandeep Srivathsan

093-1875 Workforce Planning with Order-Picking Assignments in Distribution Facilities 093-1405 Building Trust in Non-Traditional Peer-to-Peer Marketplaces 093-1219 Technology-Enabled Abatement of Highway Accidents in India

Monday, 08:00 AM - 09:30 AM, Embassy Track: Finance and Operations Management Contributed Session: Cash Conversion, Trade Credit & Angel Investors 545 Chair(s): Yi Lu

093-0193 Trade Credit, Financial Leverage, and Credit Rating 093-1329 Operational Decision for Supplier: Revenue-Sharing Contract or Trade Credit? 093-1265 Impact of Cash Conversion Cycle on Supply Chain Performance 093-1284 Cash Conversion Cycle and the Zone of Concern 093-0087 A Study on Investment Decisions of Angel Investors of Indian Start-Ups Monday, 08:00 AM - 09:30 AM 143

Monday, 08:00 AM - 09:30 AM, Du Pont Track: Revenue Management and Pricing Contributed Session: Capacity and Pricing 546 Chair(s): XIAOYU YANG

093-0169 Technology Choice and Pricing in a Duopoly with Heterogeneous Customers 093-2041 Finite-Horizon Decomposition for an Infinite-Horizon Dynamic Capacity Allocation Problem 093-1516 The Discount Elasticity Analysis of Shipping Demand for Logistics Service 093-1216 Data Driven Models for Multi-Product Dynamic Pricing in Logistics

Monday, 08:00 AM - 09:30 AM, Cardozo Track: Economics Models in Operations Management Contributed Session: Contract design and management 547 Chair(s): Anna Devlin

093-2273 Impact of Management Type on the Adoption of Revenue Sharing for Medical Treatments 093-1961 Online Piracy in Two-Sided Markets 093-2286 Contracts Between Landlords and Property Managers: Incentivizing Effort to Find High Quality Renters 093-2227 Contracting and Demand Acquisition to Assure Supply: The Role of Private Capacity Information 093-2220 The Impact of Shareholding among Enterprises on Supply Chain Decisions Under Different Emission-Reduce Contracts

Monday, 08:00 AM - 09:30 AM, Columbia 1 Track: Scheduling and Logistics Contributed Session: Urban Logistics 549 Chair(s): Jianhua Yang

093-1976 Flying Taxis: The Future of Urban Mobility 093-0999 Research on Traffic Congestion Characteristics in Beijing 093-0025 Research on Cooperative Strategy of Urban Logistics Enterprises for Social Welfare Effect

Monday, 08:00 AM - 09:30 AM, Columbia 2 Track: Operational Excellence Contributed Session: Process improvement 550 Chair(s): Michael Gorman

093-1632 Maintenance Practices and Overall Equipment Effectiveness (OEE): A Longitudinal Perspective 093-1353 Analytics in Research and Practice: Finding Common Ground 093-0778 Re-Examining the Concept of Non-Value Adding Activity in Knowledge Work

Monday, 08:00 AM - 09:30 AM, Columbia 3 Track: Scheduling and Logistics Contributed Session: Routing and Scheduling in Urban Areas 551 Chair(s): Matthias Winkenbach

093-1038 The Technician Routing and Scheduling Problem in Congested Urban Areas 093-1678 An Online Intelligent Vehicle Routing and Scheduling Approach for B2C E-Commerce Urban Logistics Distribution 093-0425 Analyzing Joint Collection and Delivery Vehicle Routes in an Urban E-Commerce Distribution System

Monday, 08:00 AM - 09:30 AM, Columbia 4 Track: Healthcare Analytics Contributed Session: Prediction and Classification: Health Outcomes and Treatment 552 Chair(s): Mark Van Oyen

093-1920 Low Risk Is Not Always Negligible: Predicting Adverse Events in Low-risk Surgeries Using Bayesian Analysis 093-2337 Disease Modeling and Machine Learning for Dynamic Surveillance and Monitoring of Patients: Lessons From Glaucoma 093-1402 Predicting Healthcare Adverse Events Using Data Stream Models Monday, 08:00 AM - 09:30 AM 144

Monday, 08:00 AM - 09:30 AM, Columbia 5 Track: Healthcare Operations Management Contributed Session: Empirical Healthcare Operations I 553 Chair(s): Esmaeil Keyvanshokooh

093-2324 Managing Coordinated and Priority-Based Care in Clinical and Surgical Suites Under Integrated Uncertainty 093-1651 Identifying KPI’s by Using Text Mining of Administrative Board Documents in Norwegian Hospitals 093-0684 Does Announcing the Visit Matter? An Empirical Examination in US Nursing Homes 093-0283 Admit or Send Home? Accelerated Decision Making in a Hospital Observation Unit

Monday, 08:00 AM - 09:30 AM, Columbia 6 Track: Healthcare Operations Management Contributed Session: Blood and Pharmaceutical Supply Chain 554 Chair(s): Karti Puranam

093-1440 Analysis of Mergers and Acquisitions in Blood Banking Industry: A Supply Chain Network Model 093-2004 Issuing Policies for Inventory Management of Red Blood Cells in Hospitals 093-1344 Bridging the Gap Between Theory and Practice: An Ordering Heuristic for Blood with Random Redistribution

Monday, 08:00 AM - 09:30 AM, Columbia 7 Track: Supply Chain Management Contributed Session: Supply Chain Management in Specific Industries 555 Chair(s): Ahmed Timoumi

093-1600 Advisory versus Delegation: Which Type of Lead Supplier Arrangement is Worth the Trouble? 093-1444 Supply Chain 4.0: Lessons Learned From the Petrochemical Industry 093-0697 How Supply Chain Competition Influences Sustainable Decision Making 093-2105 An Empirical Study of Bullwhip Effect in the Oil and Gas Industry 093-0105 Evaluating Sri Lanka's Perishable Cold Chain to Increase Rural Supply to Urban Markets

Monday, 08:00 AM - 09:30 AM, Columbia 8 Track: Supply Chain Management Contributed Session: Quality Issues and Productivity Improvement 556 Chair(s): Tracy Johnson-Hall

093-0615 The Effect of Conformance Quality Failures and Supply Chain Locus on Operating Performance 093-0369 Quality Improvement Initiatives: A Communities of Practice Approach 093-2392 Lean Manufacturing Implementation Using Value Stream Mapping and Simulation to Improve Productivity

Monday, 08:00 AM - 09:30 AM, Columbia 9 Track: Behavioral Operations Management Contributed Session: Behavioral Operations Case Studies 557 Chair(s): Jelle De Vries

093-1914 Operational Restaurant Policies and Customer Behavior 093-1968 Spatial Analysis on Foreign Tourists Behaviour Using GPS Data: Focusing on Osaka Prefecture 093-1728 Environmental Protection Through Sustainable E-Waste Management Practice: An Empirical Study From Asian Developing Countries 093-1047 Big Data: Re-Thinking the Operating Model with Integrated Operations 093-0427 Impact Mechanisms of Project Communication Network Topology for Team Effectiveness

Monday, 08:00 AM - 09:30 AM, Columbia 10 Track: Product Innovation and Technology Management Contributed Session: Effect of physical / network locations on innovation 558 Chair(s): Anshuman Tripathy

093-1005 Innovation Opportunities Emerging from Responsiveness and Collocated Manufacturing 093-1176 Module Upgrade Optimization for Profit Maximization 093-0979 Capabilities' Erosion in Commons: An Architecture Lens 093-0682 Optimal Policy Supports for Renewable Energy Technologies Monday, 08:00 AM - 09:30 AM 145

Monday, 08:00 AM - 09:30 AM, Columbia 11 Track: Inventory Management Contributed Session: Sustainable Inventory Management 559 Chair(s): Ece Demirci

093-1297 The Effect of Used Product Inventories on the Diffusion of New and Durable Goods 093-0745 The Trade-off Between Inventories, Lead Time, and Capacity: Application to Vaccine Supply Chain Design 093-0406 Final Production Run for High-Tech Products Under Warranty 093-1966 Finding Dynamic Repair Priorities

Monday, 08:00 AM - 09:30 AM, Columbia 12 Track: Service Operations Contributed Session: Managing Sharing Services 560 Chair(s): Behrooz Pourghannad

093-2343 When Are Marketplaces for Peer-to-Peer Trading of Usage Quotas Pro?table? 093-1649 Robust Repositioning for Electric Vehicle Sharing System 093-2052 Drivers’ Strategic Refusing Behavior in Competition

Monday, 08:00 AM - 09:30 AM, Monroe Track: Humanitarian Operations and Crisis Management Contributed Session: Social Issues in Crisis Management 561 Chair(s): Fei Gao

093-2076 Optimization of the Decision-Making Process for the Disaster Waste Management 093-0627 Media Coverage of Disasters: The Role of Social Affinity 093-0036 Cause Marketing: Product Pricing, Design and Distribution 093-2331 Behavior of Evacuees in Emergencies: An Evaluation of Current Models and Best Practices 093-0681 Evaluation of Equity from the Perspective of Relief Beneficiaries in Humanitarian Logistics

Monday, 08:00 AM - 09:30 AM, Lincoln East Track: Humanitarian Operations and Crisis Management Contributed Session: Analytical Modeling for Crisis Management 562 Chair(s): Dehai Liu

093-2425 Discretionary Choice or Long-Range Program in Anti-Terrorism Strategies: A Differential Game Approach 093-2440 Emergency Logistics: A Simulation Study in Case of Natural Disaster 093-2423 Augmenting Fixed Framework Agreements in Humanitarian Logistics with a Bonus Contract 093-2422 Post-Earthquake Distribution Systems Restoration with Geographical Features-Based Logistical Support

Monday, 08:00 AM - 09:30 AM, Lincoln West Track: Empirical Research in Operations Management Contributed Session: Forecasting and Process Improvement 563 Chair(s): Panpan Xia

093-2221 Using Machine Learning Techniques to Improve Demand Forecasting 093-1254 Production Optimization for Short Shelf-Life Products 093-0235 The Effect of Mobile Payment Promotion on Store Performance 093-1327 A DEA-Based Empirical Analysis for Dynamic Performance of China’s Regional Coke Production Chain

Monday, 08:00 AM - 09:30 AM, Jefferson East Track: Service Operations Contributed Session: Recovery and Maintenance Service 564 Chair(s): Joel Goldhar

093-0059 The Evolution of the Revenue Model of Neutral B2B Platform 093-0827 Optimal Design of Uptime-Guarantee Maintenance Contracts 093-1743 Trust Me, Our Service Is the Best: A Qualitative Analysis in Service Banking Failures 093-1447 Using Socio-Technical Systems Theory and Human Resources Models to Design More Effective Service Operations Monday, 08:00 AM - 09:30 AM 146

Monday, 08:00 AM - 09:30 AM, Jefferson West Track: Supply Chain Risk Management Invited Session: Optimization Modeling in Applications 565 Chair(s): Ming Zhao

093-1822 Maximizing the Expected Value of Order Statistics with an Application to Sports' Betting Pools 093-0937 Optimization Models for Group Seating in Stadiums 093-2232 Inferring Objective Functions from Noisy and Uncertain Data in Healthcare Applications 093-2242 Impact of Parallel Imports on Product Launch Decisions in Pharmaceutical Industry

Monday, 08:00 AM - 09:30 AM, Georgetown East Track: Supply Chain Risk Management Invited Session: Product Design in Various Channels 566 Chair(s): Haoying Sun

093-2276 Effect of Government Subsidies on the Adoption of Resource Efficient Products 093-2181 Product Line Design Decisions for Platforms 093-1397 Same or Different? An Aesthetic Design Question 093-1197 Outsourcing with Two OEMs in the Presence of Learning-by-Doing Effect

Monday, 08:00 AM - 09:30 AM, Georgetown West Track: Retail Operations Invited Session: Behavioral Research in Retail 567 Chair(s): Yulia Vorotyntseva

093-0492 When Coupon Meets Sharing Economy: An Empirical Study on Platform Price Promotion 093-2037 Can Managers Plan Assortments? An Experimental Study 093-1369 A Behavioral Analysis of Inventory Management for Substitutable Products 093-0251 Execution Failures in Retail Supply Chains – A Virtual Reality Experiment

Monday, 08:00 AM - 09:30 AM, Cabinet Track: Sustainable Operations Contributed Session: Topics in Sustainable Operations (4) 568 Chair(s): Davis Alves

093-2010 The Provision of Pre-Configured Green IT Technologies in Telecommunications Equipment 093-0669 Efficiency Decomposition on the Global Competitiveness of Sustainable Tourism 093-1655 A Cross Analysis of Product-Service Systems and Sustainable Development Goals: A Review 093-2279 Decision Making for Sustainable Operations by Prescriptive Analytics

Monday, 08:00 AM - 09:30 AM, Intl Ballroom East Track: Supply Chain Analytics Invited Session: Data Driven Inventory Management 569 Chair(s): Honggang Wang

093-1936 Fourier Metamodels for WIP/Queue Trajectory Characterization 093-0950 An Analysis of Safety Stock to Determine the Impact of Vendor Managed Inventory for Blood Supply 093-0559 The Value of Advance Demand Information for Highly-Perishable Inventory 093-0514 Dynamic Inventory Control with General Replenishment Cost Monday, 09:45 AM - 11:15 AM 147

Monday, 09:45 AM - 11:15 AM, Oak Lawn Track: Marketing and Operations Management Contributed Session: Consumption Behaviors 572 Chair(s): Tonny Rodrigues

093-1653 Religious Clothing Consumption: Social Networks, Digital Influencers and Consumer Practices 093-1648 Family Relations and Nostalgia in Car Consumption by Elderly Consumers 093-0027 Luxury Consumption Behavior of Rich Muslims Through the Lens of Domains of Living

Monday, 09:45 AM - 11:15 AM, Jay Track: Emerging Topics in Operations Management Invited Session: Crowdfunding 576 Chair(s): Soraya Fatehi

093-0460 Crowdfunding via Revenue-Sharing Contracts 093-0479 Designing Rewards-Based Crowdfunding Campaigns for Strategic Contributors 093-0604 Crowdfunding vs Bank Financing: Effects of Market Uncertainty and Word-of-Mouth Communication

Monday, 09:45 AM - 11:15 AM, Holmead East Track: Global Supply Chain Management Contributed Session: Emerging Trends in Global Supply Chain Sourcing 577 Chair(s): Alessandro Ancarani

093-1682 Copula Based Modelling of Global Production Sourcing Decisions 093-1033 Reshoring and Sustainability: An Exploration of the Link 093-1035 Does Reshoring Improve Financial Performance?

Monday, 09:45 AM - 11:15 AM, Holmead West Track: Retail Operations Invited Session: Omni-channel Retail Operations 578 Chair(s): M. Serkan Akturk

093-0940 Buy It, Try It, Rate It: The Impact of Buyer Feedback in Online Retailing 093-1579 Channel Transparency and Omnichannel Retailing: The Impact of Sharing Retail Store Inventory Availability with Online Shoppers 093-1400 Omnichannel Assortment Optimization under the Multinomial Logit Model with a Features Tree 093-0515 Assessing the Value of Launching Omnichannel Retailing Services

Monday, 09:45 AM - 11:15 AM, Gunston East Track: Purchasing and Supplier Management Invited Session: Purchasing intelligence and big data 579 Chair(s): Riikka Kaipia

093-1335 Developing and Evaluating a Catalog of Supplier Development Activities 093-1643 Leveraging Big Data in Purchasing: An Analytics Capability Perspective 093-1614 Data Analytics in Purchasing and Supply Management - Insights From a Survey

Monday, 09:45 AM - 11:15 AM, Gunston West Track: Next Generation Operations Contributed Session: Industry 4.0 580 Chair(s): Carlos Parra

093-2358 Modelling the Factors Related to Implementation of Industry 4.0 in India 093-1085 Exploratory Content Analysis (Using Text Data Mining) of POMJ 093-0342 Exploring the Impact of Industry 4.0 Investment on Manufacturing Organization 093-1233 Modelling the Factors Related to Implementation of Industry 4.0 in India

Monday, 09:45 AM - 11:15 AM, Fairchild East Track: Sustainable Operations Contributed Session: Stakeholder Management and Disclosure 581 Chair(s): Zhenzhen Yan

093-1338 Improving Sustainability in Indian Manufacturing Supply Chains Through Supplier Relationship Management 093-1395 Direct and Indirect Sustainable Investment in a Competitive Environment 093-1840 Sustainability Disclosure-Performance Link: A New Perspective of Measurement Monday, 09:45 AM - 11:15 AM 148

Monday, 09:45 AM - 11:15 AM, Fairchild West Track: Socially Responsible Operations Contributed Session: Managing Social Responsibility I 582 Chair(s): Dali Huang

093-1026 Sustainable Sourcing in the Apparel Industry: The Small Business Owners' Perspective 093-0927 Pre-Adversity and In-Crisis Resilience: The Importance of Sustainable Business Relationships 093-0929 Alignment of Environmental Policies Between Buyers and Suppliers: A Resource Dependence Perspective 093-2453 True or not:World’s Automakers Face Massive Disruption from Car Sharing Phenomenon?

Monday, 09:45 AM - 11:15 AM, Embassy Track: Environmental Operations Management Contributed Session: Survey & Assessment of Environmental Practices, Energy and Emissions 583 Chair(s): Frank Baumgärtner

093-1810 When Does it Pay to be Green? The Moderating Role of Industry Context 093-0926 CO2 Emissions Across Different Industries: Evidence from Latent Growth Modelling 093-1983 An Assessment of Measurement Equivalence for Environmental Practices and Environmental Performance Constructs 093-1673 The External Costs of Electricity – A Method of Environmental Assessment of the Energy Revolution

Monday, 09:45 AM - 11:15 AM, Cardozo Track: Economics Models in Operations Management Contributed Session: Emerging issues in operations management 585 Chair(s): Hing Kai Chan

093-2311 Make in India – A Critical Analysis of its Effectiveness 093-1414 Circular-Economy Based Supply Chain Management 093-1148 Losing Wait - With an Analogy to Weight 093-1566 The Management of Autonomous Vehicle Technology and Service Level in Ride Sharing Business 093-0086 A Hybrid Time Series SARIMA-SVR Approach

Monday, 09:45 AM - 11:15 AM, Columbia 1 Track: Scheduling and Logistics Contributed Session: Supply Chain Scheduling 587 Chair(s): Guohua Wan

093-2143 Supply Chain Scheduling with Fixed Time Interval Supplies 093-1846 Mixed Integer Linear Programming Formulation for a Supply Chain Scheduling Problem with Penalties 093-1088 Tactical and Operational Production-Routing with Dedicated Routes 093-1046 Third-Party Logistics Planning and Production Scheduling Integration

Monday, 09:45 AM - 11:15 AM, Columbia 3 Track: Scheduling and Logistics Contributed Session: Intermodal Transportation and Network Design 589 Chair(s): Li-Lian Gao

093-1941 Planning and Operations of Intermodal Transport 093-1173 Analyzing the Inhibitors of Multi-Modal Freight Transportation Practices in Multi-Stakeholders' Perspective 093-1757 Brazilian Corn Competitiveness Evaluation: Applying the Problem of Mixed Complementarity 093-1702 Distribution Network Design in an Omni-Channel Environment

Monday, 09:45 AM - 11:15 AM, Columbia 4 Track: Healthcare Analytics Contributed Session: Reducing Hospital Readmissions: An Analytics Approach 590 Chair(s): Sadaf Kabir

093-1154 Non-Linear Feature Selection for prediction of Hospital Length of Stay 093-1280 Utilizing Data-Driven Decision Support Systems to Reduce Readmission Rates for Patients with Congestive Heart Failure 093-0586 Determinants of ICU Readmission Prediction Model Performance: A Systematic Review and Meta-Analysis Monday, 09:45 AM - 11:15 AM 149

Monday, 09:45 AM - 11:15 AM, Columbia 5 Track: Healthcare Operations Management Contributed Session: Empirical Healthcare Operations II 591 Chair(s): Onyi Nwafor

093-1251 Examining the Impact of Hospital Internal and External Factors on Bias in Medical Treatment 093-2344 Re-Aligning Incentives to Combat Workarounds: A Case Study From a Gastroenterology Practice 093-1497 Use of Hospital Resources to Explore or to Exploit: How This Choice Affects Patient Satisfaction

Monday, 09:45 AM - 11:15 AM, Columbia 6 Track: Healthcare Operations Management Contributed Session: Coordination and operational excellence in healthcare 592 Chair(s): Krishna Sundar Diatha

093-0905 Achieving Operations Excellence in Healthcare Organizations 093-2083 Applying MAUT to Improve the Perceived Quality in a Healthcare Operator in Southeastern Brazil 093-0370 Menstrual Hygiene Management for Adolescent Girls in India: A Dynamic Supply Chain Model 093-0466 Collaborative Partnerships in Integrated Healthcare Delivery: Evidence from Accountable Care Organizations

Monday, 09:45 AM - 11:15 AM, Columbia 7 Track: Supply Chain Management Contributed Session: Managing the Efficiency and Effectiveness of Supply Chains 593 Chair(s): Bishal Sarkar

093-1194 On The Relationships Among Decoupling Points, Mass Customization, Modularization, and Postponement 093-1210 Modelling Barriers of Port Logistics' Effectiveness Using ISM Approach 093-2268 Dynamics of Heterogeneous Participation in Purchasing Cooperatives 093-0280 Internal and External Alignment: The Twain May Never Meet

Monday, 09:45 AM - 11:15 AM, Columbia 8 Track: Supply Chain Management Invited Session: Advances in Supply Chains 594 Chair(s): Anupam Agrawal Ujjal Mukherjee

093-1803 Care Coordination in Healthcare 093-1880 Designing and Sustaining the Precision Medicine Supply Chain: The Impact of Clinical Guidelines 093-1074 Optimal Safety Stocks Allocation in Online Retail 093-0802 Optimal Adoption Strategy for Robot-Assisted Surgical Procedures

Monday, 09:45 AM - 11:15 AM, Columbia 9 Track: Behavioral Operations Management Contributed Session: Political Risk, Social Dilemma, & Suppliers 595 Chair(s): Zoltan Dobra

093-0877 Political Risk Assessment in Construction Projects: Case of Afghanistan 093-1900 Human Side of Industry 4.0: An Empirical Study of a Human-Machine Interaction 093-1775 Modeling Individual Behavior in the Beer Game 093-1763 The Effect of Framing on Information Seeking Behavior in Supplier Selection Problem

Monday, 09:45 AM - 11:15 AM, Columbia 10 Track: Product Innovation and Technology Management Contributed Session: Stakeholders, Projects & Product Development 596 Chair(s): Junguang Zhang

093-0361 Determination of Project Buffer Based on the Activity Coupling 093-1727 The Progress of “Professor Privilege” in China’s Universities 093-1250 CEOs’ Passion, Exploratory Innovation and Exploitative Innovation: The Moderating Role of Environmental Turbulence Monday, 09:45 AM - 11:15 AM 150

Monday, 09:45 AM - 11:15 AM, Columbia 11 Track: Inventory Management Contributed Session: Inventory Control in Production and Warehouse Operations 597 Chair(s): Melda Ormeci Matoglu

093-0340 Optimal Scheduling of the AGVs in an Automated Warehousing System 093-0742 The Economic Average Cost Brownian Control Problem 093-2018 The Capacitated Single Machine Lot Sizing Problem Revisited 093-0163 Effect of Live Video Image Analysis on Inventory Control on Production and Service Operations

Monday, 09:45 AM - 11:15 AM, Columbia 12 Track: Service Operations Contributed Session: Capabilities and Competitiveness 598 Chair(s): Sukrit Pal

093-2112 Do Team Member Communication and Project Manager’s Network Embeddedness Complement in Aiding Technical Issue Resolution? 093-1023 Attracting Low Cost Carriers by Airports: A Tale of Two Countries 093-1563 Linking Service Concept to Customer Satisfaction and Moderating Role of Demographic Variables 093-0683 Organizational Dynamic Capabilities, Structure, and Responsiveness

Monday, 09:45 AM - 11:15 AM, Monroe Track: Humanitarian Operations and Crisis Management Contributed Session: Modeling in Humanitarian Operations 599 Chair(s): Abhinav Khare

093-2259 The Analysis of Last-Mile Relief Delivery on a Tree Network 093-1734 Data-Driven Transportation Contract Design for Aid Delivery 093-1819 Evaluating Disaster Risk Management & Response Processes Using Interval-Valued Intuitionistic Fuzzy Sets 093-0201 Cash-Based-Interventions for Syrian Refugees in Turkey: A Multi-Objective Location-Routing Problem 093-0470 Investigation of Optimal Allocation of Debris Collection Depots in Large-Scale Disasters in Japan

Monday, 09:45 AM - 11:15 AM, Lincoln East Track: Humanitarian Operations and Crisis Management Contributed Session: Social Media in a Humanitarian Context 600 Chair(s): Kate Hughes

093-1973 Developments in Media Reporting and Humanitarian Response 093-0607 Does Blatant Benevolence Increase Social Capital Online? 093-0483 Attention Capacity for Disasters on Social Media Platforms 093-0484 Scalability of Follower Bases on Social Media Platforms for Humanitarian Operations

Monday, 09:45 AM - 11:15 AM, Lincoln West Track: Empirical Research in Operations Management Contributed Session: Big Data in Operations Management 601 Chair(s): Shih-Sian (Sherwin) Jhang

093-2302 The Value Creation of Big Data Analytics in Supply Chain Management 093-0194 Speeds of Adjustment for Downstream Trade Credit 093-1660 Big Data and Performance: Moderating Effects of Radical Innovation and Environmental Turbulence 093-0031 Big Data for Innovation in Manufacturing

Monday, 09:45 AM - 11:15 AM, Jefferson East Track: Service Operations Contributed Session: Service Management with Technology 602 Chair(s): Mike Dixon

093-0116 Operational Trends and Challenges in Project Management 093-0136 Measuring Banks’ Digital Transformation Efficiencies Using Data Envelopment Analysis (DEA) and Exploring the Efficiency Determinants 093-2282 The Future of Services in Light of Virtual and Augmented Reality: Questions and Speculations 093-0838 Role of Tourism IT Adoption and Tourism Risk Management Orientation in Developing Collaborative Assets Monday, 09:45 AM - 11:15 AM 151

Monday, 09:45 AM - 11:15 AM, Jefferson West Track: Supply Chain Risk Management Contributed Session: Supply Chain Risk Management 603 Chair(s): John Ni

093-1980 An Analytical Model for Supply Chain Risk Propagation 093-1576 Capturing Gray Swans in the Supply Chain 093-1659 An Exploratory Study on Recall Effectiveness 093-0600 Optimal Subsidy Policy for Supply Process Improvement in Assembly Supply Chains

Monday, 09:45 AM - 11:15 AM, Georgetown East Track: Supply Chain Risk Management Contributed Session: Supply Chain Disruption Impact 604 Chair(s): Christopher Kwaramba

093-2327 The Impact of Disruptive Events on Resilience Strategies 093-1989 IV-Bag Shortage and a Deadly Flu Season: Supply Chain Risk Management Lessons 093-0837 An Empirical Analysis of the Relationship Between Disruptions and Supply Network Changes 093-0316 Examining the Effect of Negative and Subsequent Positive Supply Chain Announcements on Shareholder Value

Monday, 09:45 AM - 11:15 AM, Georgetown West Track: Retail Operations Contributed Session: Returns and waste aspects in retail 605 Chair(s): Nicole Perez Becker

093-0309 Taking Stock of Consumer Returns: A Review and Classification of the Literature 093-2315 Strategic Stockpiling in the Presence of Waste Cost 093-1545 Using By-Product Synergy and Inventory Pooling to Reduce Waste in Grocer Stores

Monday, 09:45 AM - 11:15 AM, Cabinet Track: Sustainable Operations Contributed Session: Empirical studies in Sustainable Operations (2) 606 Chair(s): Feng Cheng

093-0846 Quality of the Corporate Social Responsibility Report and Company Performance 093-2107 Make Your Supplier Sustainability Sustainable 093-1578 The Impact of Financial Slack on Corporate Social Responsibility: Evidence From China 152

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1. Go to the Author Index and the Session Chair Index (please check both to ensure none are missed).

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3. Number(s) in parentheses show the session number(s).

4. Sessions are listed in the Presentation Schedule in ascending order by the session numbers.

5. Presentation Schedule provides the room, day and time of presentation.

OR Search for your sessions by using the POMS Conference App Link to the App provided at: https://pomsmeetings.org/conf-2019/ Author Index 153 Ahmadi, Amir (211) Alves, Luiz (239, 592) A Ahmadian, Mohsen (367) Alwan, Layth (78) A, Prabhukumar (56) Ahmed, Shabbir (305) Amâncio-Vieira, Saulo (118) A, Rajeev (16) Ahn, Hyun-Soo (276) Amar, Jonathan (382) Abbey, James (153, 287, 605) Ahuja, Vishal (22) Amaya, Ciro (551) Abdulla, Huseyn (605) Aigbedo, Henry (543) Amaya Leal, Johanna (181) Abeledo, Hernan (414) Ait Mansour, Mohamed (110) Ambulkar, Saurabh (498) Abushaega, Mastoor (300) Ajjuguttu, Maneesh Reddy (488) Amin, Saurabh (424) Acarer, Cansin Cagan (515) Akcay, Alp (65, 282) Aminoff, Anna (199) Acimovic, Jason (203, 349, 449, 447, 504) Akesson, Knut (284) amoko-gyampah, kwasi (393)

Adaku, Ebenezer (118, 393) Akhavan, Raha (313) Amorim, Pedro (521, 540)

Adarme, Wilson (524) Akkerman, Renzo (169) Amorin, Anderson (3)

Adbi, Arzi (182) Akshat, Shubham (478) An, Yonghon (278)

Adepoju, Temidayo (180) Aktas, Emel (479) Anand, Gopesh (56, 322, 390)

Adhikary, Anirban (427) Akter , Shariar (353) Ancarani, Alessandro (577)

Adida, Elodie (126, 174) Akturk, M. Serkan (153, 578) Anderer, Arielle (58)

Afeche, Philipp (401) Al Monawer, Nasser (320) Anderson, David (324)

Aflaki, Arian (166, 204) Al Rahbi, Dana (439) Anderson, Edward (23, 308, 566)

Agaraoli, Aravazhi (553) Alamdar Yazdi, (28) Anderson, Edward (417) Amirhossein Agarwal, Anurag (245, 587) Anderson, Renata (30, 410, 523) Alamdar Yazdi, Mohammad (28) Agarwal, Ashish (16, 502) Ali Anderson-Macdonald, (240) Stephen Agarwal, Renu (530) Alan, Yasin (110) Andersson, Tommy (232) Agarwal, Ritu (324) Alban, Andres (58) Andhare, Anjali (382) Agatz, Niels (450) Alblas, Alex (95) Andrade Rojas, Mariana (19) Agca, Senay (46) Albrechtsen, Megan (446) Giovanna

Aghalaya, Sushmita (431, 484, 581) Alder, Isabella (232) Andrews, Christopher (171) Narayana Alem, Douglas (346) Andrianesis, Panagiotis (495) Agnihothri, Saligrama (363) Alén, Ilari (579) Andritsos, Dimitrios (254, 406) Agrali, Semra (404) Alfnes, Erlend (284) Aneato, Delton (200) Agrawal, Anupam (37, 352, 594) Alhassan, Yakub (118) Ang, Macus (477) Agrawal, Naren (128, 365) Alibeiki, Hedayat (98) Angelus, Alexandar (179, 397, 457) Agrawal, Vishal (13, 124, 305, 378) Alizamir, Saed (49, 67) Angst, Corey (364)

Aguiar, Rafaela (239) Alkahtani, Mohammed (533) Annamalai, Thillai Rajan (545)

Aguiar, Victor (239) Allon, Gad (259, 449, 481, Anouze, Abdel Latef (273) 525) Aguilar, Susanna (529, 564) Ansari, Sina (363) Aloysius, John (25) Ahamed, Tanvir (283) Antony, Jiju (323, 398) Alptekinoglu, Aydin (116, 318, 417, Ahani, Narges (232) 464) Antony, Rose (327)

Ahaus, Kees (136) Altay, Nezih (143) Anupindi, Ravi (373, 506)

Ahire, Sanjay (22) Altug, Mehmet (432, 508, 565) Anzanello, Michel (512)

Ahlström, Pär (284) Alvarez, Carlos (22) Aragon, Oriana (180)

Ahmad, Muhammad (400) Alves, Davis (1, 568) Aragon-Correa, Juan (582) Alberto Author Index 154 Arbabian, Mohammad (45, 233) Azadegan, Arash (30, 148) Bansal, Manish (131)

Ardestani Jaafari, Amir (460) Azadeh, Kaveh (518) Bansal, Saurabh (302, 326, 509)

Argon, Nilay (97) Azadi, Zahra (250) Bao, Lina (531)

Arhin, Francis (381) Azadian, Farshid (587) Bao, Weining (278)

Arifoglu, Kenan (287) Azar, Macarena (17) Barbee, Emily (387)

Arikan, Emel (29) Azizi, Shima (156) Barbera, Joseph (414)

Arikan, Mazhar (173, 478) Azmat, Muhammad (106) Barbosa, Anderson (1)

Arkhipov, Dmitri (128) Barbosa Ribeiro, Aline (515) B Arnette, Andy (68) Barnes, Sean (500, 590) Baardman, Lennart (158) arora, kashish (271) Baron, Opher (52) Babich, Volodymyr (46, 94, 236, 411) Arora, Priyank (328) Barton, Russell (569) Backes, Camille (3) Aros-Vera, Felipe (143) Barua, Anitesh (383) Baddam, Swathi (541) Arslan, Hayri (107) Basciftci, Beste (305) Badenhausen, Katharina (518) Arts, Joachim (103, 282, 369, Bassamboo, Achal (158) 559) Bae, Junhyun (166) Bastani, Hamsa (58, 143) Asante - Darko, Disraeli (393) Baek, Jackie (40, 455) Basten, Rob (10, 253, 239, Asef-Vaziri, Ardavan (111) Bai, Chunguang (381) 291) Asghar, Tony (269) Bai, Jiaru (379, 392) Bastl, Marko (198)

Ashkanani, Ahmad (253) Bailey, Jennifer (216, 368) Basu, Amit (218)

Ashley, Katherine (280) Bakare, Bukola (569) Bateman, Lauren (257)

Ashton, Weslynne (431) Bala, Hillol (324) Batista, Luciano (86)

Aspegren, Henry (272) Balakrishnan, Ashok (439) Batt, Robert (288)

Ata, Baris (13, 112) Balakrishnan, Jaydeep (555) Batta, Rajan (599)

Atahan, Pelin (91) Balaram, Aditya (263) Baucells, Manel (519)

Atan, Zumbul (196, 369) Balasooriya, Narmada (357) Baumann, Philipp (154)

Atasu, Atalay (392) Balasubramanian, Karthik (447) Baumann, Sabine (39, 382)

Atef Yekta, Hoda (220) Balasubramanian, Karthik (203, 264, 449) Baumer-Cardoso, Marina (431)

Athanasopoulos, George (129) Balcik, Burcu (29) Baumgärtner, Frank (583)

Atkins, Ryan (149) Baldauf, Christoph (263) Bautista, Christian (74)

Au, Adrian (457) Baliga, Ravindra (165) Bavafa, Hessam (134, 212, 249, 362, 436) AVCI, BUKET (89) Ball, George (212, 297, 443, 487) Bayley, Tiffany (587) Avgerinos, Emmanouil (426) Balseiro, Santiago (394) Bayram, Armagan (374) Aviv, Yossi (102) Bambrick, Scott (403) Becker-Peth, Michael (177) Avraam, Charalampos (457) Bamford, David (182, 193, 269, Beer, Ruth (443, 506) Awaysheh, Amrou (188, 462) 484) Behdad, Sara (153, 302) Ayabakan, Sezgin (438) Bamford, Jim (182, 193) Behl, Abhishek (410) Aydin, Goker (184, 222, 351, Bancroft, John (233) 390) Beil, Damian (164, 311, 371) Bandaranayake, Namal (12) Aydinliyim, Tolga (11, 241, 392, Bektas, Tolga (346) 509) Bandi, Chaithanya (356, 382) Belavadi N Swamy, (421) Ayer, Turgay (96, 136, 356, Banerjee, Avijit (492) Shantha Lakshmi 401, 392) Banerjee, Shantanu (345) Belavina, Elena (53, 51, 83, 119) Ayodele, Julius (512) Banerjee, Syagnik (458) Belchior, Daiane (95) Author Index 155 Bellamy, Luke (488) Bijvank, Marco (113, 141, 210, Boyer, Kenneth (219) 321, 544) Bellamy, Marcus (23, 47, 127, 259, Boysen, Nils (93) 487) Bikash Borah, Sourav (427) Bellos, Ioannis (378) Biller, Bahar (500) Boyson, Sandor (393)

Beltagui, Ahmad (238) Bimpikis, Kostas (88) Bozer, Yavuz (321)

Ben Jebara, Marouen (272) Birge, John (14, 46) Brandeau, Margaret (395)

Benetti, Sara (215) Birge, John (229) Brau, Jim (513)

Benincasa, Giacomo (193) Biswas, Indranil (331) Brau, Rebekah (25)

Benjaafar, Saif (65, 226, 467, Bjarnadottir, Margret (286, 324, 500) Braunscheidel, Michael (403) 560) Blackburn, Joseph (77) Bravo, Fernanda (80, 174, 214, Bensoussan, Alain (102) 282, 325, 400) Blackhurst, Jennifer (123) Benton, Wc (442, 498) Bravo, Raissa (346) Blaettchen, Philippe (226, 428) Berenguer, Gemma (308, 351) Bray, Robert (53, 310, 412, 501) Blake, Roger (367) Beresford, Anthony (197) Breidenstein, Max (172) Blanco, Christian (36, 51, 501) Bergman, David (265, 386, 473, Breitbach, Timothy (237, 485, 523) 565) Blessley, Misty (144) Brennan, Mark (468) Bergmann, Felix (551) Blome, Constantin (62) Breton, Marc (171) Berling, Peter (391) Blossey, Gregor (349) Bretthauer, Kurt (212, 288, 525) Bernstein, Fernando (204, 467) Bo, Hongguang (244) Brito Jr, Irineu (389, 524, 561) Bernuzzi, Mauro (559) Bo, Hong-Guang (244) Brockhaus, Sebastian (290) Bersch, Christopher (169) Bobroske, Katherine (183) Brooks, John (134) Bertelli, Erik (559) Boctor, Fayez (597) Brown, Steve (516) Bertsimas, Dimitris (514) Bode, Christoph (109) Bryce, Alan (209) Berube, Rhodes (288) Boem, Marco (505) Bryde, David (170, 335, 602) Besbes, Omar (204) Bogyrbayeva, Aigerim (422) Brylowski, Martin (503) Besik, Deniz (12) Bok, Joonhyuk (60) Bu, Jinzhi (255, 445) Besiou, Maria (30, 106, 105, Boloori, Alireza (209) 181, 257, 414) Buchmann, Franz (226) Bonifonte, Anthony (96) Betts, Teresa (583) Buell, Ryan (66, 107, 180, Bookbinder, James (587) Bhadury, Joyendu "Joy" (12, 294) 362, 443, 481) Boon-Itt, Sakun (109) Bhaskaran, Sreekumar (218, 482) Buics, Laszlo (270) Bordoloi, Sanjeev (440) Bhattacharjee, Sudip (386) Buijs, Paul (379, 555) Borjian, Setareh (158) Bhattacharya, Shantanu (133, 406) Bumblauskas, Dan (4, 122, 198, 539) Bortolotti, Thomas (84) Bhattacharya, Siddharth (54) Bumblauskas, Paul (198) Boscari, Stefania (74) Bhimani, Shawn (143) Bunn, Derek (316) Bouchery, Yann (511) Bhosekar, Amogh (250) Burnard, Kevin (106, 296) Boulaksil, Youssef (27, 225) Bi, Sheng (65) Burnetas, Apostolos (104) Bountali, Olga (104) Bicer, Isik (113) Buyuktahtakin Toy, Esra (165) Bourlakis, Michael (479) Bichescu, Bogdan (197, 400) Buzanovsky, Felipe (523) Boute, Robert (141, 239) Bidkhori, Hoda (500) C Boutilier, Justin (96, 460) Bienstock, Joshua (375) Caballero Caballero, Sergio (37) Bowers, Melissa (301) Biggs, Max (107) Cachon, Gerard (455) Boyabatli, Onur (89, 125) Bigler, Tamara (154) Caeiro, Mariana (410) Boyaci, Tamer (446) Author Index 156 Caglayan, Caglar (136) Castaño, Fabián (551) Chen, Boxiao (Beryl) (407)

Cai, Gangshu (24) Cattani, Kyle (162, 506) Chen, Chien-Ming (51)

Cai, Shaohan (431) Cavdar, Bahar (450) Chen, Christopher (132, 325)

Cai, Wenjun (596) Cavdaroglu, Nur (227) Chen, Daqiang (137) caiyuan, xiong (332) Cavusoglu, Hasan (307) Chen, Fadong (177)

Cakanyildirim, Metin (286, 289, 343, Ceryan, Oben (432, 493) Chen, Frank (255, 399) 458) Cesaret, Bahriye (374) Chen, George (7) Cakici, Ozden (135, 173, 432) Cespedes, Juliana (346) Chen, Haipeng (Allan) (189) Calcerano, Tomaz (74) Cetin, Oguz (158) Chen, Heng (428, 505) Caldeira, Aline (1) Chae, Sangho (47, 408, 604) Chen, Hongyu (458) Caldeira, Murillo (454) Chai, Ruirui (562) Chen, Jian (262, 466) Caldentey, Rene (91, 241) Chakraborty, Soudipta (119, 576) Chen, Jiayu (340, 506) Calic, Goran (530) Chan, Carri (59, 97) Chen, Jing (465) Calmon, Andre (115, 226, 203, 317, 428) Chan, Felix (133) Chen, Kay Yut (63, 405, 595)

Calnan, Nuala (18) Chan, Hing Kai (495, 585) Chen, Li (166, 425)

Camacho, Carolay (131) Chan, Tian (140) Chen, Liang (292, 579)

Cameron, Kellas (590) Chan, Timothy (96, 460) Chen, Lihua (321, 479, 496, 549, 545) Campos, Lucila (153, 431, 507) Chand, Suresh (331) Chen, Lijian (489) Canbolat, Mustafa (294, 280, 519) Chandran, Sathiyavani (440) Chen, Lucy (100) Cantor, David (101) Chandrasekaran, Aravind (122, 211, 322, 427, 592) Chen, Lujie (606) Canyakmaz, Caner (446) Chandrasekharan, (55, 285) Chen, Mengnan (6) Cao, Huan (482) Rajendran Chen, Min (324) Cao, HuaYuan (230) Chang, Dong-Shang (568) Chen, Qiushi (96) Cao, Hui (245) Chang-Shi, Jasmine (48, 312) (Aichih) Chen, Rongying (289) Cao, Junyu (395) Chao, Raul (140) Chen, Rui (470) Cao, Lanlan (535) Chao, Xiuli (407, 445, 483) Chen, Shi (34, 45, 43, 365) Cao, Ting (602) Chao, Yong (311) Chen, Shuyu (365) Cao, Xiaoning (320) Chapple, Mike (501) Chen, Sien (471) Cao, Xinyan (234) Charan, Parikshit (145, 598) Chen, Wei (130) Cao, Ying (121, 470, 567) Charbaji, Samer (63) Chen, Weili (77) Cao, Ying (404) Charkhgard, Hadi (279) Chen, Weiwei (48, 301) Cao, Zhi (230) Charpin, Remi (234) Chen, Wen-Yuan (545) Caramanis, Michael (495) Chatha, Kamran (446) Chen, Xi (226) Cardonha, Carlos (565) Chatterjee, Chirantan (182) Chen, Xi (276, 395) Carmen, Raisa (477) Chatterjee, Punya (116) Chen, Xiangjing (149, 316, 528) Carnovale, Steven (451, 521) Che, Gelegen (55) Chen, Xin (141, 445) Carrasco, Rodrigo (17) Chehrazi, Naveed (158) Chen, Xingxing (40) Carter, Craig (328) chen, shimiao (137) Chen, (189) Carvalho, Leticia (539) chen, wei (521) Chen, Xu (431) Carvalho, Marly (568) Chen, Bintong (465) Chen, Yanting (477) Castañeda, Jaime Andrés (139) Chen, Bowei (116) Chen, Yao (227) Author Index 157 Chen, Yao (578) Chod, Jiri (272, 312) Corsten, Daniel (160)

Chen, Ye (500) Choi, Dong Gu (509) Costa, Federica (474)

Chen, Yi-Chun (388) Choi, Emily (215) Costa, Flávio (51)

Chen, Ying-Ju (21, 46, 289) Choi, Min (412) Côté, Murray (211)

Chen, Yi-Su (427) Choi, MoonSoo (66) Cotton, James (273)

Chen, Yucheng (209, 516) Choi, Ryan (123) Coughlan, Paul (345, 550)

Chen, Yu-Hung (547) Choi, Sangdo (155, 450, 517) Cousineau, Martin (201)

Chen, Zhi (371) Choi, Thomas (9, 200, 295, 333) Coussens, Ted (198)

Chen, Zhi-Long (283) Choi, Tsan-Ming (148) Craciun, Georgiana (168)

Chen, Zhineng (33) Cholette, Susan (111) Crama, Pascale (64)

Chen, Zhixiang (539) Chong, Mario (389, 524) Crisostomo Pereira Belo, (343) Rodrigo Chen, Zhixin (5) Choo, Adrian (47, 322) Critchley, Greg (376) Cheng, Feng (420, 606) Chopra, Sunil (148, 160, 528) Cross, Barry (294) Cheng, Guang (477) Chou, Mabel C. (453, 477) Cruz, Jose (33) Cheng, T.C.E. (252, 268, 367) Choudhary, Alok (488, 533) Cui, Hailong (256, 430) Cheng, Yang (408) Choudhary, Devendra (533) Cui, Leon (363) Cheng, Yuqiao (360) Choudhury, Askar (198, 484) Cui, Ruomeng (241) Chenger , Denise (557) Chu, Leon (24, 202, 271) Cui, Shiliang (90, 124, 195, Chestnut, Jacob (164, 506) Chung, Joohyun (476, 514) 525)

Cheung, Flora W. W. (292) Chung, Philip (450) Cui, Tony Haitao (126, 443, 560)

Cheung, Wang Chi (129, 341) Chutani, Anshuman (289) Cui, Yao (166, 272, 340)

Chhabra, Param Pal Singh (216) Ciccotti, Larissa (389, 561) Custodio, Janiele (460)

Chhajed, Dilip (458) Cicek, Cihan Tugrul (106, 533) Cyrino Oliveira, Fernando (346) Luiz Chhatwal, Jagpreet (96) Cil, Eren (142, 263, 392) D Chhikara, Arunima (92) Ciocan, Florin (276) Cire, Andre (97, 386, 433) Da Silva Fernandes, (515) Chiang, Chung-Yean (452) Alfredo Chiang, Wen-Chyuan (489) Clemons, Rebecca (541) Da Silveira, Giovani (555)

Chiarini, Andrea (170) Clottey, Toyin (442) Dabadghao, Shaunak (545)

Chick, Stephen (58, 287) Cobb, Barry (115) Dabhilkar, Mandar (440)

Chilingerian, Jon (360) Coelho, Paula (1, 568) Dahan, Mathieu (424)

Chin, Kwai Sang (364) Coffey, David (248) Dai, Bin (137, 452)

Ching, Wai-Ki (72) Coffey, Tim (232) Dai, Hongyan (310)

Chintapalli, Prashant (11) Cohen, Maxime (40, 259, 276, Dai, Shufen (541) 318, 481, 493) Dai, Tinglong (20, 166, 401, Chitla, Sandeep (42) Cohen, Tamar (158, 366) 467) Chiu, Chui Chun (601) Colak, Ahmet (53, 436, 501) Dai, Yue (163) Chiwenga, Kudzai (3) Cole, Dustin (354) Dai, Yue (163) Cho, Sanghoon (142, 508) Cook, Robert (313) Dalziel, Murray (484) Cho, Soo-Haeng (126, 157) Cook, Wade (602) Daniele, Patrizia (448) Cho, Soohyun (386) Copenhaver, Martin (514) Daniels, Kaitlin (119, 157, 214) Cho, Woohyun (300) Corbett, Charles (219) Daniels, Michael (211) Chockalingam, Arun (349) Corcoran, Taylor (80, 325) Author Index 158 Darnbrough, Lee (269) Deng, Sijing (61) Dong, Jing (59, 134, 395, 514) Das, Sanchoy (187, 327, 540) Deng, Zhe (438) Dong, Jingxin (511) Das Guru, Ramesh Roshan (472, 534) Denizel, Meltem (82) Dong, Lingxiu (11, 10, 90, 125, Dasgupta, Subhasish (384) Deo, Sarang (42, 96) 225, 312) Daskalakis, George (198) Deshpande, Vinayak (53, 303) Dong, Yan (87, 175, 328, 408, 444, 420, Davis, Andrew (481) Desir, Antoine (204, 394) 468, 463, 517, 501) Davoodi, Mehdi (320) Dethlefs, Christian (540) Dong, Zhijie (313) Dawande, Milind (7, 49, 43, 164, Devalkar, Sripad (42) 221, 340) Donohue, Karen (139) Devalve, Levi (445) Day, Robert (386, 473) Dooley, Kevin (413, 420, 606) Devlin, Anna (366, 547) Dayarian, Iman (283) Dörries, Florian (503) Dhamotharan, Lalitha (601) De Boeck, Kim (410, 447, 477) Dou, Guowei (77) Dhanorkar, Suvrat (112, 127, 188) De Bree, Tim (177) Douglas, Matthew (543) Dhillon, Gurpreet (475) De Kok, Ton (291, 374, 391) Dowson, Jane (170, 602) Dhingra, Vibhuti (110) De Koster, René (71, 93, 139, 321, Dräger, Philipp (191) 518, 544) Di Mauro, Carmela (577) Drake, David (36, 203, 449, De Leeuw, Sander (599) Diamant, Adam (265, 386) 447, 509) De Meyer, Arnoud (26) Diao, Wen (278) Drake, Matthew (149) de Vargas, Eduardo (98) Dias Alves, Luiz (193) Drakopoulos, Kimon (88)

De Vericourt, Francis (67) Diatha, Krishna Sundar (556, 592) Drent, Collin (282)

De Vries, Harwin (30, 257, 410, Difrancesco, Rita (338, 450) Drent, Melvin (282, 369) 562) Dillencourt, Michael (128) Dresner, Martin (144, 426) De Vries, Jelle (139, 557) Ding, Chao (307) Druehl, Cheryl (292) de Zegher, Joann (143, 203, 236) Ding, David (249, 334) Du, Eric (557) Debo, Laurens (202, 253, 363) Ding, Hao (558) Du, Longyuan (292) DeCampos, Hugo (513) Ding, Qing (262) Du, (460) Decouttere, Catherine (410, 447, 559) Ding, Shuping (157) Du, Zhijiao (539) Decroix, Gregory (467) Ding, Xiaobo (262) Duan, Jun (16) Defourny, Boris (387) Ding, Xiaohan (23) Duan, Wenjing (459) Defryn, Christof (332) Ding, Xue (557) Duan, Yanqing (421) Deglise-Hawkinson, Jivan (325) Ding, Yi (320) Duarte, André (290, 550) Dehe, Benjamin (182, 193, 269) Diogo, Olavo (98) Dubey, Rameshwar (68, 447) Dehoratius, Nicole (567) Disney, Stephen (137, 115, 563) Duenyas, Izak (88, 432) Dekker, Rommert (71, 369, 391, 504) Dissanayake, Indika (273) Dugan, Brett (4) Delai, Ivete (51) Ditta, Andrea (422) Duhaylongsod, Jose (519) Delasay, Mohammad (363) Benedicto Dixon, Mike (247, 294, 446, Duijzer, Lotty (504) Delić, Mia (474) 602) Do, Hung (138, 253) Duman, Gazi (507) Demerouti, Evangelia (291) Dobra, Zoltan (595) Dunford, Benjamin (253) Demir, Emrah (197) Dobrovnik, Mario (513) Dunn, Peter (514) Demirci, Ece (559) Dobrzykowski, David (249, 370, 475) Dunn, Peter (201) Demirezen, Emre (138) Does, Ronald (323) Dunphy, Katharine (156) Den Boer, Arnoud (218) Dolan, James (209) Duran, Asligul Serasu (13) Author Index 159 Duray, Rebecca (346) Ersoy, Ozge (437) Fatehi, Soraya (538, 576)

Durosinmi-Etti, Olawale (569) Ertekin, Necati (352) Fawcett, Amydee (111, 149, 290)

Dutta, Pankaj (410, 451) Eruguz, Ayse Sena (369) Fawcett, Stanley (111, 149, 290)

Dutta, Pritha (363) Erzurumlu, Sinan (216, 482) Federgruen, Awi (404)

Dwaikat, Nidal (296) Esenduran, Gokce (326, 352, 528) Federspiel, Florian (215)

Dwyer, Patrick (82) Esmaeilian, Behzad (153, 302) Feitosa, Luiz (118) Esseghaier, Skander (555) Feizabadi, Javad (99, 444) E Estrada, Miguel (444) Feldman, Jacob (40, 90, 214, 394, Easley, Robert (107, 501) 424) Ettlie, John (133) Easwaran, Gopalakrishnan (207) Feldman, Pnina (195) Eun, Joonyup (172) Eckerd, Stephanie (175) Feng, Gengzhong (426) Evers, Philip (449, 578) Eckhardt , Daniel (389) Feng, Guilin (55) Ewbank, Henrique (129) Edirisinghe, Gihan (357, 529) Feng, Guiyun (157) Eyers, Daniel (446, 474) Eftekhar, Mahyar (67, 219, 351) Feng, Haolin (349) Eyers, Daniel (238) Egilmez, Gokhan (159, 488) Feng, Qi (24, 81, 179, 189, Ezici, Bahadir (159) 224) Eich, Steffen (18) Feng, Xiaochun (197) F Eilermann, Kerstin (249) Feng, Xiaojing (560) Eirini, Spiliotopoulou (139, 80) Fader, Peter (221) Feng, Yifan (14, 91, 241) Eksioglu, Sandra (250) Faires, Christopher (181) Feng, Yunting (220) El-Adle, Amro (386) Fairley, Michael (93) Feng, Zhichao (21, 71) Elahi, Ehsan (367) Famiyeh, Samuel (118, 393) Ferdows, Kasra (512) Elahi, Hamid (528) Fan, Guoqiang (397) Ferguson, Mark (142, 158, 326, ElHabr, Andrew (401) Fan, James (253) 311) Ferrand, Yann (20) Elliot, Raymond (145) Fan, Jingting (310) Ferreira, Kris (428) Ellis, Scott (123, 579) Fan, Raymond Lei (360) Ferreira, Lisia (572) Ellram, Lisa (505) Fan, Shaokun (352) Ferreira, Thiago (118) Elmachtoub, Adam (388) Fan, Wenping (547) Ferri, Camila (118) Elmaghraby, Wedad (69, 150, 366) Fan, Ying (346, 498) Feylessoufi, Antoine (64) Emadi, Seyed (53, 303) Fan, Yiyi (472) Field, Joy (112) Emadikhiav, Mohsen (386, 473) Fan, Yu (562) Figueira, Gonçalo (521) Encarnacion, Trilce (448, 561) Fang, Fang (382) Figueroa, Oswaldo (422) Eng-Larsson, Fredrik (263) Fang, I-Hsuan (545, 601) Fikar, Christian (241) Eom, Jiyong (309) Fang, Shu-Cherng (163) Fildes, Robert (291) Erat, Sanjiv (104, 254, 429, Fang, Xiang (234) 482) Fang, Xin (314) Filippas, Apostolos (40) Ercan, Murat (369) Farajbakhsh, Fariba (343, 49) Fink, Alexander (9) Erdogan, Gunes (599) Farajbakhsh Mamaghani, (343, 49) Fisher, Marshall (31, 66, 79) Erenay, Bulent (99, 488) Fariba Fixson, Sebastian (368) Farias, Vivek (205, 455) Erhun, Feryal (100) Fleischhacker, Adam (455) Farrokhvar, Leily (590) Erkens, David (512) Fleten, Stein-Erik (457) Farzaneh, Mohammad (100) Erkip, Nesim (369, 450) Amin Flicker, Blair (291) Erkul, Muratcan (74) Fata, Elaheh (394) Flynn, Barbara (462) Author Index 160 Fogliatto, Flavio (285, 512) Gallino, Santiago (31, 66, 124, 187, Gentry, Sommer (478) 277, 455) FOK, LILLIAN (149) Gernant, Stephanie (209) Ganesh, L.S. (285) Fokkema, Jan Eise (381) Gernert, Andreas (8) Ganesh, Maya (42) Folkman, Dylan (511) Gerst, Michael (393) Ganjouhaghighi, Negar (210) Fontem, Belleh (34) Geunes, Joseph (374) Gans, Noah (58) Forero, Santiago (519) Ghamat, Salar (376, 528) gao, jia (224, 497) Formentini, Marco (505) Gharehgozli, Amir (511) Gao, Fei (124, 116, 350, Forrester, Paul (182) 561) Ghiassi-Farrokhfal, Yashar (343)

Forster, Martin (58) Gao, Guodong (324, 590) Ghili, Soheil (373)

Fosso WAMBA, Samuel (353) Gao, Huijie (549) Ghobadi, Kimia (201, 248, 288)

Fotopoulos, Stergios (129) Gao, Juhong (191) Ghoniem, Ahmed (386)

Fowler, John (209) Gao, Li-Lian (589) Ghose, Debashish (54)

Francas, David (302, 349) Gao, Long (126, 179) Ghosh, Bikram (247)

Franco, Carlos (375) Gao, Ming (358) Ghosh, Soumen (47)

Fransoo, Jan (27, 225, 309, Gao, Qiang (421) Ghosh, Vashkar (302, 303, 475) 349, 379, 391, Gao, Xiangyu (366) 450, 511, 521) Ghoshal, Abhijeet (92, 168)

Frazelle, Andrew (195) Gao, Yini (75, 106) Ghoudi, Kilani (27)

Fredendall, Lawrence (20, 322, 516) Gardner, John (439, 513) Giannakis, Mihalis (48)

Freeman, Michael (183) Gardner, Krista (513) Giglio, Ricardo (285)

French, Monique (346) Garg, Amit (70) Gijsbrechts, Joren (141)

Friedli, Thomas (18) Gargeya, Vidyaranya (598, 582) Gilbert, Stephen (23, 138, 566)

Friesecke, Kai (414) Garvey, Myles (129, 451, 521) Gilman, Mark (233)

Frizzo, Kamila (413) Garzon, Samantha (524) Gimenez, Cristina (68, 84)

Froehle, Craig (136, 415) Gaukler, Gary (530, 569) Giraud-Carrier, Francois (237)

Froehle, Craig (211, 286) Gaur, Vishal (272, 411, 481) Girotra, Karan (53, 51, 83, 119, 271) Froese Buzogany, Raquel (313, 485) Gautam, Ayush (585) Gisler, Walter (231) Frohlich, Markham (462) Gavirneni, Srinagesh (25, 7, 49, 110, 316) Glaeser, Chloe (31) Fu, Wayne (468) Ge, Jiwen (225) Gleeson, Francis (345, 550) Fu, Yelin (402) Ge, Xiyuan (242) Glover, Wiljeana (216) Fulginiti, Anthony (232) GE, DENG (243) Gnägi, Mario (169) Furlan, Andrea (322) Gebraeel, Nagi (305) Gnanendran, Kingsley (165) Furman, Eugene (265) Gebremariam, Mikiale (517) Gnanlet, Adelina (212) Gebreslase G Goding, Emily (80) Geda, Avinash (302) Gaalman, Gerard (137) Godsell, Janet (577) Gedik, Ridvan (159) Gabor, Adriana (187) Goel, Asvin (544) Gehrlein, Sebastian (109) Gai, Yin (358) Goentzel, Jarrod (485, 504) Geismar, Neil (153, 287, 361) Gaimon, Cheryl (64, 178, 254) Goh, Chon-Huat (4) Gelper, Sarah (374) Galbreth, Michael (247, 263, 326) Goh, Joel (428) Gendreau, Michel (346) Galeazzo, Ambra (322) Gokcinar, Abdullah (286) Geng, Na (359) Galindo, Gina (422) Gokpinar, Bilal (328) Geng, Xin (176) Golara, Sina (187) Author Index 161 Gold, Stefan (238) Grinstein-Weiss, Michal (157) Gupta, Sushil (486, 561, 580)

Golden, Bruce (332, 549) Groenevelt, Harry (546) Gupta, Varun (148, 289)

Goldhar, Joel (529, 564) Grushka-Cockayne, Yael (291, 519) GUPTA, PIYUSH (522)

Goldsby, Thomas (442) Gu, Bin (600) Gurerk, Ozgur (567)

Goldschmidt, Kyle (486) Gu, Fulai (98) Gurnani, Haresh (7, 176)

Golrezaei, Negin (394) Gu, Jibao (596) Gurtu, Amulya (62)

Gomes, Clandia (413) Gu, Liyi (351) Gutierrez, Leopoldo (68, 323)

Gomes, Paulo (553) Gu, Wei (541) Gutiérrez, Genaro (383)

Goncalves, Paulo (313, 485) Gu, Wei (186) Gutierrez-Bonilla, Andrés (551) Felipe Gong, Xi (364) Gu, Xunhao (307) Guzelsu, Berke (178, 216) Gong, Xiting (255, 445, 483, Guajardo, Jose (430) 569) H Gualandris, Jury (354, 582) Gong, Xuran (359) Ha, Albert (102) Guan, Huiqi (176) Gong, Yeming (93, 601) Habib, Farooq (479) Guan, Jian (552) Gönsch, Jochen (280) Hackius, Niels (542) Guan, Lei (72) Gonzalez, Andres (300) Hafalir, Isa (26) Guda, Harish (49, 221) Goodarzi, Shadi (316) Hahn, Gerd (349) Guetta, C. Daniel (40, 339, 404) Goodman, Lizbeth (345, 550) Hahn, Kayla (198) Guha, Samayita (54, 138) Gopal, Anand (438) Haider, Zulqarnain (279) Gui, Luyi (392) Gopal, Ram (265) Hajmohammad, Sara (543) Guide, Daniel (302, 326, 314) Gopalakrishnan, Mohan (209) Hales, Douglas (402, 441) Gulbas, Tarik (207) Gopalakrishnan, Sanjith (159, 296, 307) Hall, David (556) Gullaiya, Nehul (79) Gordon, Mike (544, 581) Hall, Nicholas (482) Gulpinar, Nalan (283) Gorkhali, Anjee (361) Halsall, David (516) Gulserliler, Ece Guliz (77) Gorman, Michael (550) Halse, S (275) Gumus, Mehmet (464) Goto, Tetsuro (117) Hamalainen, Markko (314) Gunes, Evrim (399) Govindu, Ramakrishna (245, 587) Hamdouch, Younes (27) Gunes Corlu , Canan (65, 500) Goyal, Sandeep (552) Hamilton, Rebecca (366) Guntuka, Laharish (101, 393, 452, Goyal, Vineet (204) 426) Hampshire, Robert (195)

Grace, W.R. (275) Guo, Fangfei (189) Hamrock, Eric (201)

Gralla, Erica (105, 144, 257, Guo, Hong (501) Han, Chaodong (300) 414) Guo, Jia (374) Han, Jiayuan (430) Granic, Georg (177) Guo, Junpeng (348, 383) Han, Zheng (478) Granot, Daniel (159) Guo, Shanshan (229) Handfield, Robert (295) Granot, Frieda (159) Guo, Xiaomeng (576) Handley, Sean (175, 364) Grasmeijer, Ilse (136) Gupta, Diwakar (373, 437) Hao, Li (25) Grasso, Sebastiano (577) Gupta, Diwakar (437) Hao, Zhaowei (157) Graves, Stephen (115, 468) Gupta, Himanshu (381) Hao, Zilin (107) Gray, John (36, 295, 427, 528) Gupta, Jatinder (547) Haouari, Mohamed (386) Green, Nicholas (485) Gupta, Shivam (7) Hargaden, Vincent (345, 550) Greenwood , Brad (438) Gupta, Surendra (507) Hariss, Rim (107) Grimm, Curtis (101, 578) Author Index 162 Harris, Irina (290) Herrmann, Charles (107) Howard, Kalyn (341, 523)

Harrison, Norma (200) Hertelendy, Attila (486, 561) Hribernik, Marko (513)

Harsanto, Budi (413) Hesamzadeh, Mohammad- (343) Hsu, Kang (413) Reza Hartley, Janet (295, 475) Hsu, Liwu (182) Heuser, Patricia (396) Hartman, Nathan (198) Hsu, Vernon (8, 274) Hezarkhani, Behzad (12, 564) Harutyunyan, Mushegh (278) HSU, JUI TING (545) Hikmet, Neset (134) Hasija, Sameer (37, 133, 226, Hu, Bin (7, 186, 233, 271) 287, 428) Hilafu, Haileab (400) Hu, Chen (192) Hassan, Khaled (84) Hilary, Gilles (94, 411) Hu, Haoyuan (183) Hassanzadeh Amin, Saman (39) Hill, James (326) Hu, Honggang (252) Hassler, Michael (280) Hilsdorf, Wilson (74, 454) Hu, Huanling (267) Hassmiller Lich, Kristen (232) Hima, Zoltán (236) Hu, huaqing (479, 496, 549) Hathaway, Brett (53, 303) Hirvonen, Marjut (493) Hu, Jian (397) Hatton, Marc (593) Ho, Dixon (51) Hu, Kejia (20, 81, 164, 218, Haubitz, Christiane (63) Hoberg, Kai (391, 503) 328, 370) Haugh, Martin (242) Hoffmann, Jan (554) Hu, Michael (248)

Hazen, Benjamin (237) Hofman, Peter (495) Hu, Ming (52, 126, 195, 292, 271, 340, Hazra, Jishnu (367) Hojjat, Ali (128) 467)

He, Long (65, 89, 157, 279, Holguin-Veras, Jose (414, 448, 561) Hu, Peng (569) 430, 538) Holsapple, Clyde (579) Hu, Peng (422) He, Pu (53, 388) Holweg, Matthias (145) Hu, Qiaohai (289) He, Qiao-Chu (355) Hong, Leo (447) Hu, Shanshan (172) He, Simai (52, 265) Hong, Paul (340) Hu, Shaolong (313) He, Xiuli (78) Honhon, Dorothee (21, 83, 142, 196, Hu, Shu (90, 392, 489) He, Zhen (582) 567) Hu, Wenjin (408, 444, 517) HE, Wanhua (72) Hoopes, Barbara (170) Hu, Wenqing (82) Hearn, Donald (193) Hooshangi, Sara (384) Hu, Xiangpei (197, 551) Heese, H. Sebastian (8, 186, 362, 487) Hopp, Wallace (362) Hu, Yihong (458) Heim, Gregory (360) Hora, Manpreet (216) Hu, Yue (59) Heineke, Janelle (590) Horaguchi, Haruo (117) Hu, Yuhao (186) Heinen, Jakob (391) Horne, Benjamin (561) Hu, Zhangchen (505) Hejazi Nia, Meisam (318) Hosanagar, Kartik (116) Hu, Zhenyu (37, 157) Hekimoglu, Mert Hakan (262, 236) Hosoda, Takamichi (115) Hua, Zhongsheng (268) Helgeson, Jennifer (300) Hosseinabadi Farahani, (7, 164) Mehdi Huan, Lawrence (183) Helgheim, Berit Irene (439, 553) Hosseini, leila (43) Huang, Dali (582) Helleno, André (507) Hosseini, Seyed (422) Huang, George Q. (290, 327, 402) Hellingrath, Bernd (441, 479) Hosseininasab, Amin (433) Huang, He (72, 137) Helm, Jonathan (288) Hotkar, Parshuram (138, 437) Huang, Herbie (188) Helm, Jonathan (172, 249, 325, 362) Hou, Pengwen (312, 376) Huang, Jiali (202)

Helminsky, Amanda (187) Houseman, Gregory (165) Huang, Jingyao (135, 437)

Herer, Yale (359) Hovelaque, Vincent (110) Huang, Liqiang (28)

Herold, David (513) Hovey, Kyle (172) Huang, Qian (315) Author Index 163 Huang, Shupeng (446) Imbrogno, Jason (565) Jasin, Stefanus (75, 179, 366, 350, 470, 464) Huang, Tao (542) Indorf, Marius (503) Jauffred, Francisco (37)

Huang, Teng (265) Ingolfsson, Armann (363) Jawara, Fakulie (523)

Huang, Tingliang (21, 242) Iravani, Seyed (363) Jay, Swaminathan (188, 312)

Huang, Tingliang (311) Irawan, Chandra (495) Jayamaha, Nihal (14)

Huang, Xiao (110, 508) Isaksson, Olov (263) Jayaram, Jayanth (375)

Huang, Xiaowen (603) Ishfaq, Rafay (25) Jayaraman, Vaidy (49)

Huang, Ximin Natalie (378) Isik, Tugce (250) Jayaratne, Pradeepa (555)

Huang, Yan (371) Islegen, Ozge (13) Jenei, Agnes (270)

Huang, Yao (557) Ivanov, Dmitry (5, 148) Jeong, Jaehwan (12)

Huang, Yuan (238) Iyengar, Garud (91, 204, 231, Jeong, Seongkyoon (149, 305, 444) 404) Huang, Yufei (116, 426) Iyer, Ananth (89, 225, 457) Jhang, Shih-Sian (Sherwin) (545, 601) Huang, Zhimin (563) Ji, Ran (8) J Huang, Ziyang (520) Ji, Xiang (5) Hübner, Alexander (540) Jaarsveld, Van, Willem (59, 103, 521, 504) Ji, Xiang (33, 101, 462, 458, 496) Huchzermeier, Arnd (512) Jabbari, Arman (169) Jia, Hui (400) Huckman, Robert (258) Jackson, Jonathan (465) Jia, Justin (455) Huffenberger, Ann (258) Jackson, Peter (73) Jia, Ning (164) Hughes, Amanda (275) Jacob, Jagan (546) Jia, Xingzhi (463) Hughes, Kate (144, 534, 600) Jacobs, Brian (188, 354) Jiafu, Tang (535) Hughes, Ronda (134) Jacobs, F. Robert (475) jianfeng, cai (95) Huh, Tim (141, 293, 554) Jacquillat, Alexandre (318, 493) Jiang, Baojun (252, 278, 378, Huo, Da (364) Jagabathula, Srikanth (388) 382) Hur, Daesik (517) Jagani, Sandeep (272, 340) Jiang, Daniel (65) Hurtado-Torres, Nuria (582) Jahandideh, Hossein (19) Jiang, Fan (480) Esther Jiang, Hai (470) HUSSAIN, M SHAKHAWAT (517) Jahre, Marianne (257, 410) Jiang, Houyuan (417) Hutchison-Krupat, Jeremy (64) Jain, Aditya (463) Jiang, Jun (157) Hwang, Iny (147) Jain, Karuna (109, 327, 581) Jiang, Li (268) Hwang, Woonam (519) Jain, Nitish (132, 274) Jiang, Puping (45, 119, 312) Hydock, Chris (525) Jain, Shobhit (88) Jiang, Ruiwei (451) Hyndman, Kyle (215, 567) Jain, Tarun (367) Jajja, Muhammad Shakeel (402) Jiang, Wei (535) I Sadiq Jiang, Yangzi (466) Iancu, Dan (236) Jakšič, Marko (349) Jiang, Yu (101) Ibrahim, Sherwat (381) Jalali, Zahra (211) Jiang, Zewu (405) Ignatius, Joshua (577, 601) Jalili, Monire (11, 263, 509) Jiang, Zoey (371) Igou, Amy (198) Jaller, Miguel (454, 524, 599) Jiao, Kevin (276) Ilk, Noyan (256, 352) Janakiraman, Ganesh (7, 49, 43, 141, 179, 164, 221) Jiao, Zihao (159, 341, 560) Im, Jongho (142) Janakiraman, Ramkumar (508) Jie, Wu (27, 33, 5, 101, Imanirad, Raha (258) 462, 496) Janardhan, Mukund (250) Jin, Chen (116, 253) Imanpoor Yourdshahy, (296) Jang, Hongseok (196) Mona Author Index 164 Jin, Fujie (116) Kalchschmidt, Matteo (99, 580) Ke, Rongzhu (166)

Jin, Ginger (212) Kalkanci, Basak (80, 425) Keck, Steffen (140)

Jin, Lawrence (210) Kalla, Christian (479) Keith, David (159, 214, 419, 559) Jin, Ming (278) Kallus, Nathan (51, 83) Kelley, Ken (364) Jin, Minyue (191) Kamalahmadi, Masoud (183, 288, 426) Kemahlioglu-Ziya, Eda (186) Jin, Tongdan (359) Kamath, Manjunath (480) Kembro, Joakim (257) Jin, Wenzhe (358) Kaminsky, Phil (169) Kemppainen, Katariina (493) Jin, Yao (290) Kammermann, Manuel (154) Kenney, Melissa (393) jinmei, yin (335) Kamrad, Bardia (8) Kent, Pettis (297) Joglekar, Nitin (23, 178, 182, Kandaswamy, Anand (44, 120) 216, 330, 308) Keppler, Samantha (310) Kandeel, Farid (381) Johansson, Lina (141, 391) Keppo, Jussi (429) Kang, Jee Eun (599) John, Leslie (443) Kersten, Wolfgang (503, 542) Kang, Sehwon (335, 553) Johnson, Dana (60) Kesavan, Saravanan (124, 353, 525) Kang, Xinyu (233) Johnson, Mark (198) Kesavan, Saravanan (264) Kanoria, Yash (373, 412) Johnson, Norman (60, 519, 591) Keshri, Suraj (231) Kanungo, Shivraj (300, 484, 591) Johnson, P. Fraser (541) Keshvari Fard, Milad (448) Kao, Yuan-Mao (78) Johnson-Hall, Tracy (556) Keskin, Burcu (75, 374, 387) Kapadia, Maaz (131) Johnston, Andrew (288) Keskin , Bora (14, 78, 467) Kapodistria, Stella (282) Johnston, Caroline (156) Keskin , N. Bora (14, 78, 467) Kapuscinski, Roman (63) Jola-Sanchez, Andres (181) Keskinocak, Pinar (340) Kar, Arpan (593) Jones, Isaac (552) Kessinger, Colin (108) Karabag, Oktay (417) Jones, Simon (453) Kesten, Onur (156) Karacaoglu, Nil (107, 124, 277) Jonsson, Patrik (579) Ketchen, Jr., Dave (297) Karaer, Ozgen (127) Joo, Seong-Jong (341) Ketzenberg, Michael (605) Karaesmen, Itir (432) Joseph (Jiaqi), Xu (31, 221, 240, Keyvanshokooh, Esmaeil (98, 171, 552, 455) Karamemis, Gulver (302, 447, 600) 553) Joy, Justin (294) Karatzas, Antonios (198, 577) Khademi, Amin (58)

Jraisat, Luai (3, 106) Karimi, Amir (219, 504) Khalajhedayati, Mehrnaz (272)

Jung, Eun Ju (292) Karwowski, Waldemar (552) Khan, Mehmood (439)

Jung, Joo (603) Kashyap, Rajiv (129) Khan, Naveed (529)

Junior, João (515) Katehakis, Michael (48, 312) Khan, Rashid (419)

K Katok, Elena (7, 455, 509, 506) Khan, Sharfuddin (381) Kaufman, David (29, 172) Kabakulak, Banu (404) Khanapuri, Vivekanand (60, 327, 382) Kaur, Arshinder (530) Kabir, Qazi (44) Khaniyev, Taghi (201) Kavadias, Stylianos (26, 64) Kabir, Sadaf (590) Khare, Abhinav (599) Kaynak, Hale (74, 121) Kabra, Ashish (221) Khezrimotlagh, Dariush (86) Kazaz, Burak (42, 227, 262, Kadiyala, Bharadwaj (21, 102, 502) Khilkovskaia, Mariia (148) 236) Khooban, Zohreh (374) Kagan, Evgeny (387, 481) Kazemian, Pooyan (553) Khouja, Moutaz (78) Kainuma, Yasutaka (599) Kc, Diwas (247) Khuntia, Jiban (1, 459) Kaipia, Riikka (199, 579) Ke, Chenxu (90) Khurshid, Faisal (133) Kaiser, Florian (132) Ke, Jian-Yu (300) Author Index 165 kIAN, Ramez (599) Kong, Qingxia (177) Kumar, Aalok (589)

Kiesmueller, Gudrun P. (141) Kong, Xiangyin (338, 531) Kumar, Ajit (130, 220, 348)

Kim, Daehee (155) Kongar, Elif (165, 507) Kumar, Anil (130, 220, 348)

Kim, Daniel (92) Konrad, Renata (156, 232) Kumar, Gopal (176)

Kim, Dayoung (481) Konur, Dincer (82) Kumar, Maneesh (170, 290)

Kim, Hyojin (517) Kootwal, Jawed (595) Kumar, Mukesh (39, 199)

Kim, Hyun-Jung (435) Korpeoglu, C. Gizem (26, 126, 371, Kumar, Naveen (54) 429) Kim, Jaeyoung (20) Kumar, Niraj (130, 413) Korpeoglu, Ersin (26, 126, 371) Kim, Kihoon (154) Kumar, Rajiv (598) Kortian, Vik (200) Kim, Kilhwan (547) Kumar, Sameer (60, 419, 486) Kostami, Vasiliki (218) Kim, Sang Won (279) Kumar, Subodha (54, 138, 168, Kotsi, Telesilla (36, 181, 351) 337, 351, 438, Kim, Yoon Hee (442) 580) Koufteros, Xenophon (161, 463) Kim, Youngsoo (37, 147, 274) KUMAR, B.S AJAY (556) Kouhizadeh, Mahtab (513) Kim, Yusoon (31) Kumar M, Vijay (556) Kourentzes, Nikolaos (129, 291) Kirche, Elias (404) Kumaraswamy, Kiran (556, 592) Kouvelis, Panos (34, 46, 160, 262) Kirchoff, Jon (604) Kummer, Sebastian (106, 441, 513) Kovach, Jamison (322) Kirci, Ismail (196) Kumthekar, Nihar (335) Koyuncu, Isil (355) Kishore, Rajiv (534) Kundu, Amrita (66, 240) Kraft, Tim (127, 314, 390) Kistler, Justin (231, 361) Kung, Ling-Chieh (547) Kraiselburd, Santiago (215) Klapper, Helge (273) Kunnathur, Anand (340) Kremer, Mirko (253) Klassen, Ken (211) Kunnumkal, Sumit (52) Kreuter, Tobias (441, 479) Kleber, Rainer (191) Kuntz, Ludwig (249) Krishnakumar, Sreejith (534) Klein, Michael (73) Kumar Kunz, Nathan (219, 238, 257)

Kleiven, Andreas (457) Krishnamoorthy, Srini (339) Kupanhy, Lumbidi (403)

Klibi, Walid (540) Krishnamurthy, Ananth (6, 163) Kuppusamy, Saravanan (585)

Knarr, Kevin (70) Krishnan, Harish (110) Kurata, Hisashi (408)

Kneipp, Jordana (413) Krishnan, Ramesh (530) Kurtulus, Mumin (110, 164)

Knemeyer, A. (290) Krishnan, Vish (482) Kushwaha, Tarun (525)

Ko, James (25) Kristal, Murat (265, 602) Kusi-Sarpong, Simonov (381)

Koberstein, Achim (349) Kropczynski, Jess (275) Kuula, Markku (270)

Koca, Eylem (115) Kruglianskas, Isak (413) Kwaramba, Christopher (101, 604)

Kocabasoglu Hillmer, (604) KUCUKGUL, CAN (88) Kwok, Pak Ki (327) Canan Kucukyazici, Beste (210, 460) Kwon, Changhyun (279, 422) Kocaga, Yasar Levent (332) Kühlmann, Torsten (512) Kwon, (37) Koçkesen, Levent (555) Kuhnen, Camelia (124) Kwon, Hee Yoon (149, 448) Kok, Gurhan (350) Kulatunga, Asela (12) Kwortnik , Robert (247) Kolisch, Rainer (169) Kulkarni, Kartik (131) Kyung, Nakyung (438) Komaki, Mohamed (435, 497) Kulkarni, Shailesh (349) Kong, Guangwen (186, 157, 202, L 271, 378, 405) Kulkarni, Vidyadhar (50) Laguna, Manuel (286) Kong, Lu (370) Kull, Thomas (175, 328, 333, 498, 593) Lai, Guoming (23, 24, 138) Kong, Nan (460) kumar, veepan (580) Lai, K.K. (402) Author Index 166 Lai, Kee-Hung (606) Lee, Sangjoon (442) Li, Jun (53, 277, 362, 373) Lee, Seulchan (397) Lai, Weichen (568) Li, Krista (566) Lee, Seung Jun (360) Lai, Zhenyu (373, 412) Li, Kunpeng (458) Lee, Soo-Hoon (20) Laik, Joyaditya (198, 545) Li, Lefei (538) Lee, Taewoo (565) lamba, joginder (585) Li, Lei (351) Lee-Post, Anita (4) Lambert, Susan (353) Li, Linda (115) Legros, Benjamin (511) Lameijer, Bart (323) Li, Ling (361) Lehmann, Cedric (63) Lan, Xing (16) Li, Lumiao (267) Lei, Xiao (388) Lan, Yingchao (211, 427, 592) Li, Mei (478) Lei, Yanzhe (470, 464) Land, Martin (136, 381) Li, Meng (241, 357) Lei, Zhike (246) Langerak, Fred (95) Li, Menglong (445) Lanza, Gisela (39, 479) Leider, Stephen (53, 63, 311, 387, 481) Li, Mingfang (484) Laporte, Gilbert (29) Leiras, Adriana (346, 389) Li, Musen (215)

Lapré, Michael (81) Lejeune, Miguel (460) Li, Peng (44)

Lariviere, Martin (218) Lemmens, Stef (115, 317, 559) Li, Qiaofeng (39)

Laudanski, Krzysztof (258) Lennartz, Christoph (327) Li, Qing (229)

Laureano, Guilherme (507) Leonardi, Paul (310) Li, Quan (192)

Lauritsen, Matt (529, 564) Letizia, Paolo (112, 376, 352) Li, Shan (405)

Lavado, Pablo (296) Letmathe, Peter (133, 191, 396, Li, Shanling (162) 381, 583) Lavassani, Kayvan (520) Li, Shuanglin (562) Levi, Retsef (125, 203, 201, Lavieri, Mariel (171, 552) 248, 240, 288, Li, Shukai (195) 514, 506) Lawrence, Benjamin (182) Li, Simin (218) Levin, Scott (201) Lazo, Juan (389, 524) Li, Tao (78, 582) Lewis, Michael (370) Leão, Wandick (564) Li, Wenhua (348, 383) Li, Andrew (455) Lee, Brandon (516) Li, Xiang (65) Li, Ang (71) Lee, Brian (292) Li, Xiaobing (535) Li, Chengzhang (189, 224) Lee, Byungtae (438) Li, Xiaobo (65) Li, Chunsheng (109) Lee, C. Christopher (364) Li, Xiaocheng (93, 395) Li, Di (137, 233, 577) Lee, Chihoon (332) Li, xiaolin (443) Li, Dongjun (511) Lee, Chung-Yee (289) Li, Xiaowen (473) Li, Fang (472) Lee, Deishin (112) Li, Xishu (71, 376) Li, Gang (252) Lee, Gyusuk (517) Li, Ya (547) Li, Gang (278, 268) Lee, Hau (100, 365) Li, Yanzhi (338, 531) Li, Gendao (191) Lee, Hyun Seok (Huck) (31, 124, 256) Li, Yao (466) Li, Guang (21, 202, 470) Lee, Jaeseok (254, 305) Li, Yiming (252) Li, Hai (327, 539) Lee, Jiung (245) Li, Yonggang (197) Li, Hanwei (69) Lee, Junghee (26) Li, Yongzhen (293) Li, Hongmin (52) Lee, Jun-Ho (435) Li, Youwei (230) Li, Hui (240) Lee, Kyungmin (Brad) (23, 330) Li, Yuanchen (24) Li, Jiawei (311) Lee, Min Kyung (180) Li, Yue (357) Li, Jingyun (Jenny) (241) Lee, Sanghak (487) Li, Yuefeng (78) Author Index 167 Li, Yuhong (603) Liu, Dehai (562) LIU, Xiaofeng (14)

Li, Yutian (315) Liu, Fang (414, 425) LIU, XIAOYAN (50, 166)

Li, Zheng (419) Liu, Feng (434) Ljubic, Ivana (448)

Li, Zheng (189) Liu, Haibo (140) Lo, Venus (578)

LI, BIN (89) Liu, Hefu (315) Lodree, Emmett (29, 313)

Li , Jianbin (116, 483) Liu, Jing (542) Lokachari, Prakash Sai (345)

Li , Mingjun (496) Liu, Jingchen (272, 340) Long, Elisa (80, 247, 325)

Lian, Wenqi (64) Liu, Kanglin (451) Longoni, Annachiara (354)

Lian, Zhen (425) Liu, Lin (311) Lopes, Bruna (507, 589)

Liang, Jingran (479) Liu, Maoqi (419) Lopes, Daniel (402)

Liang, Liang (562) Liu, Nan (23, 61) Lopez, Luis (136)

Liang, Xinyu (277) Liu, Nan (17, 59, 134) Lopez Quirós, José (215)

Liao, Ying (101) Liu, Qian (192) López-Santana, Eduyn (375)

Liberatore, Matthew (169) Liu, Qianchao (563) Lorentz, Harri (199)

Lichtendahl Jr., Kenneth (104, 254, 291) Liu, Qizhang (453) Lotfi, Maryam (290)

Liesiö, Juuso (493) Liu, Ran (518) Lovejoy, William (387, 481)

Lim, Michael (147, 279, 355, Liu, Shaonan (460) Lowrey, John (219) 509) Liu, Shaoxuan (483) Lozano, Loenardo (565) Lim, Sanghee (438, 459) Liu, Sheng (538) Lu, Baile (310) Lim, Stanley (412, 487) Liu, Weihua (367) Lu, Feng (Susan) (135, 173, 212, Lima, Amanda (592) 466) Liu, Xiaobing (98, 120, 244, Lima, William (1, 568) 320) Lu, Guanyi (256)

Limon, Yasemin (163) Liu, Xiaojin (140, 463) Lu, Lauren (466)

Lin, Binshan (434) Liu, Xiaomin (72) Lu, Meng (293)

Lin, Lin (120) Liu, Xin (78) Lu, Mengshi (189, 224, 355)

Lin, Mingfeng (421) Liu, Xin (560) Lu, Wei (462)

Lin, Qihang (265) Liu, Xin (596) Lu, Yi (321, 545)

Lin, Shaochong (531) Liu, Yan (189) Lu, Yixin (92, 459)

Lin, Wilson (212) Liu, Yang (234) Lucas, Marilyn (554, 583)

Lin, Winston (601) Liu, Yixuan (23) Lucker, Florian (113, 148, 160, 528) Lin, Yen-Ting (11, 87, 392) Liu, Yong (421) Lugovoi, Ivan (254, 406) Lin, Yuqing (19) Liu, Yunan (97) Luna, Mônica (153, 507) Lin, Zhijie (567) Liu, Yunan (136, 172) Luo, Changyue (419) Linderman, Kevin (295, 361, 553) Liu, Yunchuan (268) Luo, Jian (535) Linderoth, Jeffrey (279) Liu, Zekun (102, 119) Luo, Jing (519) Ling, Liuyi (192) Liu, Zhen Ming (563) Luo, Lan(Vicky) (465) Ling, Shuai (164) Liu, Zhenyu (564) Luo, Ming (376) Lingzhi, Michael (107) Liu, Zhixin (397) Luo, Qi (195, 331) liu, chang (358) Liu, Zhixue (154, 483) Luo, Rongrong (406) Liu, Baolong (121) Liu, Zuoming (87) Luo, Sirong (179) Liu, Chenguang (557) LIU, Jue (14) Luo, Ting (493) LIU, SHIPING (590) Author Index 168 Luo, Wei (487) Maillart, Lisa (239) Martins, Guilherme (290, 539)

Luo, Wenlan (310) Major, Raymond (167) Martins, Ricardo (539, 604)

Luo, Xueming (92, 567) Majumdar, Mayukh (594) Masoumi, Amir (554)

Luo, Yifei (331) Majumdar, Satyajit (220, 348) Massimino, Brett (427)

Luzzini, Davide (354) Mak, Ho-Yin (279, 355) Masterson, Suzanne (211)

Lv, Bing (191) Malhotra, Manoj (220, 420, 463) Mateen, Arqum (62)

Lv, Fei (480) Malladi, Vishwakant (100) Mathews, Kusum (247)

Lynch, Tony (603) Mallick, Debasish (419) Mathrani, Sanjay (14)

Lyu, Guodong (106) Mallik, Suman (173, 478) Matsui, Yoshiki (472)

Lyu, Silu (129) Mallik, Suman (174, 458) Matsuo, Hirofumi (262) Matsuura, Fumiya (599) M Mallipeddi, Rakesh (168) Matta, Moksh (296, 307) M, Raguramsingh (434) Malmberg, Filip (103) Matthias, Olga (516) M, Raja Shekar Reddy (56) Mamani, Hamed (174) Mattsson, Stig-Arne (396) ma, yongkai (521) Mandal, Santanu (5, 345, 602) May, Jerrold (209, 476) Ma, Buqing (202, 268) Mandl, Christian (110) Mayo, Kevin (212) Ma, Guangrui (279) Mani, Ankur (202, 271) Mayya, Raveesh (497) Ma, Haiwen (72) Mani, Vidya (31, 112) Mazereeuw, Miho (73) Ma, Lijun (452) Mankad, Shawn (69) McCurdy, Michael (590) Ma, Shoufeng (164) Mann, Hanuv (79) Mcdermott, Christopher (60, 212) Ma, Siqi (25) Manousakis, Eleftherios (473) Mckie, Erin (326) Ma, Weina (71) Manshadi, Vahideh (394) Meena, Purushottam (176, 338) Ma, Will (204) Mantin, Benny (144, 605) Meherishi, Lavanya (431) Ma, Will (40, 394) Mao, Huiqiang (531) Mehrani, Saharnaz (565) Ma, Yuhang (40) Marathe, Rahul (285) Mehta, Sameer (43) Ma, Zujun (392, 562) Maravi, Gabriela (389, 524) Meiriño, Marcelo (285) Maass, Kayse (232) Mardikoraem, Mahsa (306) Meissner, Joern (65) Macduffie, John (79) Margraf, Sven (170) Mejia, Jorge (240, 448, 449) Machado, Henrique (3) Mariano, Danilo (348) Mejia-Argueta, Christopher (225) Mackelprang, Alan (220, 335) Marinesi, Simone (236) Melamed, Benjamin (48, 312) Maclean, Kyle (242) Marion, Tucker (368) Mella, Javier (517) Maddox, Michael (393) Marklund, Johan (103, 141, 391) Melnyk, Steve (518, 606) Madhiyarsi, S (117) Markou, Panos (26, 160) Melouk, Sharif (516) Madiedo, Juan (273) Markovic, Nikola (500) Melville, Nigel (1) maditati, dhanavanth reddy (441) Marqui, Angela (568) memphis, Danilo (440) Mahajan, Siddharth (556) Marra, Marianna (601) Mena, Carlos (408) Mahapatra, Santosh (375) Marsola, Karina (507, 589) Mendes de Carvalho, Andr (18) Mahdikhani, Maryam (509) Martagan, Tugce (163, 391) Meng, Kai (121) MAHESH, S (55) Martin, J. Lemuel (414) Meng, Lesley (258, 288) Mahony, Douglas (19) Martin, Paola (437) Meng, Xia (563) Mai, Feng (357) Martinello, Alessandro (232) Meng, Ying (55) Mai, Yunke (186) Martinez, Camil (604) Author Index 169 Menon, Nirup (459) Modig, Niklas (284) Mukherjee, Ujjal (56, 297, 390, 436, 594) Menon, Syam (168) Moen, Adam (364) Mulder, Judith (391) Menor, Larry (541) Moghadas Khorasani, Sina (368) Müller, Merlin (503) Mersereau, Adam (158) Mohamadpour Tosarkani, (39) Babak Mumbower, Stacey (134, 231) Metters, Richard (84) Mohammadivojdan, (374) Mun, Kwon Gi (309) Meyer, Brad (339, 595) Roshanak Munari, Pedro (346) Mohammadshahi, Yasaman (340) Michaelides, Roula (335, 348, 413) Munim, Ziaul Haque (441, 583) Mohan, Bhavya (443) Michaelides, Zenon (335, 348) MUNIR, HINA (95, 557) Mohan, Srimathy (209) Miguel, Priscila (3) Munson, Charles (357, 465, 529) Mohseni Taheri, Danial (229, 305, 457) Mihm, Jurgen (371, 429) Munuswamy, Sri Vidhya (345) Moinzadeh, Kamran (34, 45, 43, 365) Mikl, Jasmin (513) Bhavani Monaco, Elisangela (568) Mild, Andreas (241) Muñuzuri, Jesús (207) Montanera, Daniel (356) Miller, Christopher (136) Murali, Karthik (147, 509) Montes-Sancho, Maria (62) Miller, George (156) Murthy, Nagesh (11, 392, 492, 581) Monticelli, Jefferson (564) Mills, Alex (135, 172, 249, Mutha, Akshay (302, 326) 288) Mookerjee, Radha (92, 421) Min, Yong-Taek (364) Muthulingam, Suresh (36, 112, 314) Mookerjee, Vijay (49, 43, 508) Ming, Liu (310) Muthuraj, Birasnav (375, 434) Moon, Ken (31, 132, 119, Ming, Liu (259) 277, 449, 525) Muthuraman, Kumar (100) Moore, David (81) Minner, Stefan (103, 110, 177, Mutlu, Nevin (374) 302) Mora, Irais (313) Myers, Miranda (590) Miorando, Rogério (285) Moraes, Camila (51) N Mir, Saif (144, 175, 237) Moran, Nehama (20) Mirchandani, Prakash (545) N, RUDRESHA (556) Moras, Rafael (207) Mirghorbani, Saeideh (516) Nadarajah, Selva (229, 305, 457, Mora-Vargas, Jaime (313) 110, 265) Mirihagalla, Padmaka (484) Moreira, Leandro (1) Nadarajah, Selvaprabu (229, 305, 457, 110, 265) Mirrokni, Vahab (394) Moreno, Alfredo (346) Nadruz, Raphael (290) Mirzaei, Tala (553) Moreno, Antonio (66, 107, 124, Nagarajan, Mahesh (229, 564) Mirzaeian, Neda (157) 187, 277) Moros, Constantine (108, 353) Nagendra, Narayan (68, 474) Mishra, Anant (292) Morrice, Douglas (135) Nagurney, Anna (12, 363, 448) Mishra, Anant (140, 182, 330, 361, 463, 594) Moser, Roger (68, 474) Nagurney, Ladimer (12) Mishra, Nishant (274) Mostagir, Mohamed (371, 429) Naim, Mohamed (290) Mishra, Rajat (507) Motke, Francies (413) Nair, Anand (439, 476, 598) Misic, Velibor (248, 276, 388) Movahedi, Bahar (520) Naithani, Chirag (144, 534) Mitchell, Alice (362) Mower, Emily (221) Najafi, Sajjad (366, 432) Mitchell, John (414) Mu, Liying (7, 49) Najafi Asadolahi , Sami (128) Mitra, Debasis (482) Mu, Yinping (230, 392) Nakkas, Alper (110) Mittenthal, John (516) Mudambi, Susan (54) Nambiar, Sidd (232) Miyaoka, Julia (111) Muharremoglu, Alp (196) Nandakumar, Nachiketas (544) Moazeni, Somayeh (387) Mukherjee, Arindam (598) Nandi, Santosh (121) Modaresi, Sajad (204) Mukherjee, Rajiv (218) Napier, Randy (507) Modaresnezhad, Minoo (181) Naranjo, Fernando (541) Author Index 170 Narasinganallur, Nilakanta (165, 321, 585) Notz, Pascal (238) Osadchiy, Nikolay (411, 527)

Narayanamurthy, (68, 398, 474) Nourazari, Sara (250) Osborn, Beverly (501) Gopalakrishnan Nouri, Jessie (306) Ostermeier, Manuel (540) Narayanan, Arunachalam (25, 56) Novak, David (554) Otay, Irem (599) Narayanan, Naveen (284) Nunes, Breno (568) Ovchinnikov, Anton (352) Narayanan, Sriram (47, 188, 328, 354) Nunez, Manuel (209, 516) Ow, Yam Huo (356) Nasina, Jigeesh (56) Nwabueze, Uche (592) Ozaslan, Basak (171)

Nasrollahzadeh, Amir Ali (58) Nwafor, Onyi (60, 591) Ozer, Ozalp (21, 73, 102, 88, 179, 215, 318, Nassiri, Shima (174) Nyotta, Bobby (214) 443, 502)

Nategh, Emisa (248) OZER, Gorkem Turgut (438) O Naumov, Sergey (159, 214, 559) Ozkan-Seely, Gulru (64) Obermaier, Robert (132) Naveh, Eitan (216, 246) Ozpolat, Koray (149, 448, 447, O'Connor, Allan (19) 600) Nazerzadeh, Hamid (202) Odegaard, Fredrik (242) Ozsen, Leyla (111) Negenborn, Rudy (391) Oden, Eric (549) Ö Nelson, Alan (324) O'Donnell, Walter (288) Öhman, Mikael (579) Nenova, Zlatana (286) Ogunranti, Leke (492) Öner Közen, Miray (302) Nerur, Sridhar (273) Oh, Jae-Young (123) Netessine, Serguei (66) P Oh, Min-hwan (91, 231) Netland, Torbjørn (122, 284, 322, Pachamanova, Dessi (216) 398, 512) Ohene Asiedu, Richard (118) Padalkar, Milind (101, 335) Nguyen, Anh (472) Ohwoekevwo, Gamaliel (130) Padhi, Sidhartha (424) Nguyen, Minh (472) oi, Tatsuo (557) Padman, Rema (324) Ni, Debing (230) Okano, Marcelo (95) Pahwa, Anmol (454) Ni, Jian (278) Oke, Adegoke (444) Pak, Olga (158) Ni, John (603) Okwir, Simon (474) Pakiman, Parshan (265) Niedenzu, Denis (39) Olaniyan, Olatunbosun (269) Pal, Raktim (447) Nielubowicz, Daniel (513) Olhager, Jan (593) Pal, Sukrit (476, 598) Nijimbere, Dieudonné (307) Oliva, Rogelio (287) Palit, Shubhobrata (47) Nikolopoulos, (56) Olivares, Marcelo (279) Konstantinos (291) Oliveira, Andréa (507, 589) Palley, Asa Nikoofal, Mohammad (376) (225) Olsen, Eric (122) Palsule-Desai, Omkar Ning, Xue (1) (316) Olsen, Tava (155) Palsule-Desai, Omkar Ninh, Anh (563) (68) Olufunke, Adebola (328) Pamukcu, Duygu Niranjan, Suman (145) (78) Onal, Sevilay (165, 327) Pan, Jingming Nishant , Rohit (488) (172, 325) Onculer, Ayse (519) Pan, Julian Nissinboim, Noa (216) (252, 343) Oraiopoulos, Nektarios (26) Pan, Kai Nittala, Lakshminarayana (429, 482) (196, 252, 278, Ormeci, Lerzan (104, 134, 399) Pan, Xiajun Noh, Daehoon (379) 315) Ormeci Matoglu, Melda (597) Pan, Xiaodan (144, 530) Noh, In Joon (36, 326) Orsdemir, Adem (126) Pan, Zhendong (490) Noordewier, Thomas (583) Ortiz-de-Mandojana, (582) Panchamgam, Kiran (158, 366) Nord, Lina (257) Natalia Pancioli, Arthur (211) Nottingham, Quinton (60, 101) Ortiz-Perez, Alejandro (582) Author Index 171 Pandey, Rahul (300, 442) Pati, Rupesh (424) Pimentel, Victor (597)

Pang, Chen (268) Paul, Anand (174, 303) Pineau, Joelle (201)

Pang, Zhan (59, 399, 490) Paul, Joydeep (450) Ping, Yanni (234)

Pangburn, Michael (142, 241, 263) Paulraj, Antony (495) Pinto, Ana (540)

Papaioannou, (488) Paulssen, Marcel (472, 534) Pirrallo, Ronald (476) Grammatoula Pauphilet, Jean (514) Pirson, Michael (348) Papalexi, Marina (193) Pavlikov, Konstantin (193) Pixton, Clark (303) Papanastasiou, Yiangos (88) Pavlou, Paul (54, 438) Plambeck, Erica (236, 425) Papier, Felix (121, 448, 519, 496) Pazirandeh, Ala (579) Pogrebna, Ganna (601)

Parasar , Bhanupriya (144, 534) Pedraza-Martinez, Alfonso (36, 67, 181, 351, Pollack-Johnson, Bruce (169) 414, 448, 459) Paraskevas, John-Patrick (175, 604) Pollick, Daniel (484) Pekec, Sasa (186) Parast, Mahour (462) Polyviou, Mikaella (408) Pekgun, Pelin (142, 311, 420, Parekh, Ojas (17) 508) Ponce-Cueto, Eva (35, 187)

Parikh, Pratik (460) Peng, David (56, 334, 333, Ponnachiyur (462) 360, 519) Maruthasalam, Arulanantha Park, Arim (386) Prabu Peng, Jie (160) Park, Brian (378) Ponomarov, Serhiy (411) Peng, Lu (471) Park, Hyunwoo (140, 300, 501) Ponweera, Milan (485) Peng, Xianghui (Richard) (22, 62, 121) Park, John (262) Post, Corinne (297) Peng, Yuqi (87, 468, 501) Park, Minseok (420) Post, Roel (379) Perakis, Georgia (107, 158, 311, Park, Seung Jae (355) 341, 366, 424, Potter, Andrew (446) 502) Park, SooHoon (442) Pourakbar, Morteza (376) Perdikaki, Olga (158, 263) Park, Soomin (411) Pourghannad , Behrooz (202, 560) Pereira, Carla (51) Park, Sungho (187, 487) Pourreza, Saba (181) Pereira, Susana (3, 402) Park, Sungjune (547) Powell, Erin (234) Perera, Kanthi (120) Park, Woo-Yong (133) Powers, Vladlena (17) Perera, Sandun (458) Parker, Chris (203, 240, 449) Powless, Seth (486) Perez Becker, Nicole (605) Parker, Christopher (203, 449) Prabhu, M (434) Perez Ezcurdia, Maria (602) Parker, Geoffrey (566) prahinski, Carol (498) Perez-Guzman, Sofia (414) Parker, Rodney (390, 443) Prakash, Gautam (130, 220, 348) Peters, Megan (144) Parker, William (401) Pramuditya, Fani (598) Peterson, Steve (275) Parlakturk, Ali (10) Prasad, Kislaya (324) Petrarolo, Dino (108, 398) Parlakturk, Ali (158) Prester, Jasna (601) Petruzzi, Nicholas (116) Parra, Carlos (580) Price, Brad (113) Petryk, Mariia (189) Parsa, Iman (219) Price, Megan (34) Pettigrew, Rachael (557) Pasparakis, Alexandros (139) Price, Robert (269) Phadnis, Shardul (182) Pasupathy, Kalyan (136) Price, Willard (523, 585) Phan, Anh (472) Patek, Stephen (171) Pritchard, Alan (449, 578) Phan, Phillip (20) Pathak, Devendra (533) Priya, Bhawna (331) Phillips, Christina (56) Pathak, Praveen (189) Prybutok, Victor (22, 62, 121) Phillips, Cynthia (17) Pathak, Surya (427) Pulles, Niels (498, 555) Pichka, Khosro (78) Pathirana, Sachinthani (529) Pun, Hubert (312, 376, 528) Pillai, Madhusudanan (542) Author Index 172 Puranam, Karti (554) Raman, Ananth (132) Revilla, Elena (296)

Purohit, Hemant (275) Ramanathan, (86, 345, 421) Rezaee Vessal, Sara (254) Ramakrishnan Purvis, Laura (563) Rezapour, Shabnam (67, 100) Ramanathan, Usha (345) Putkiranta, Antero (270) Rhyan, Corwin (156) Ramchandani, Pia (449) Ribeiro, Thomas (389) Q Ramdas, Kamalini (66, 180, 203, 264, 240, 362, Qahri Saremi, Hamed (237) Richards, Timothy (412) 416) Richter, Amber (451) Qi, Anyan (340, 506) Ramesh, A (589) Riddervold, Hans Ole (457) Qi, Jianzhou (153, 302) Ramezanpour-Nargesi, (63, 595) Somaye Qi, Lian (44, 244, 320) Rigsbee, Carolee (237) Ramirez-Rios, Diana (414) Qi, Meng (404) Rijal, Arpan (321, 544) ramzan, sidra (95, 557) Qi, Wei (162, 279, 430, Rikhtehgar Berenji, (492) 538) Ran, Lun (341, 560) Hossein Rittmer, Jacy (4) QI, Linggang (59) Ranasinghe, Thilini (120) Robinson, Powell (99) QI, MINGYAO (473) Rancourt, Marie-Ève (29, 599) Rodgers, Bryan (323) Qian, Xiaoyan (155) Randhawa, Ramandeep (88) Rodgers, Mark (309, 386) Qiao, ShiJi (227, 546) Rani, A (545) Rodrigues, Antonio (604) Qin, Fei (585) Ranjan, Manish (96) Rodrigues, Daniel (87) Qin, Shaojun (567) Ranjani, KS (431) Rodrigues, Tonny (572) Qin, Xuelian (154) Ranjith Kumar, Rajan (285) Rodrigues, Vasco (290) Qiu, Liangfei (92, 189) Rashkova, Iva (11, 80, 125) Rodriguez, Richard (197) Qiu, Yunzhe (34) Rastpour, Amir (363) Roemeling, Oskar (136) Quintane, Eric (181) Rauleckas, Rimantas (396, 533) Roessler, Marc (133) R Ray, Abhishek (490) Rogers, Dale (9) Ray, Saibal (464) Rabiee, Meysam (343) Rogers, Zac (408) Rea, David (211, 286) Rabinovich, Elliot (187, 241, 350, Roma, Paolo (112) 412, 487, 600) Rebentisch, Eric (18) Radcliff, Tiffany (211) Romano, Pietro (505) Redd, Tammi (86) Raghavan, S. (478, 549) Romero, Gonzalo (203, 317) Regan, Amelia (128) Rahemi, Hasti (509) Romero, Marcelo (1) Reichman, Amir (559) Rahmandad, Hazhir (419) Rong, Ying (89, 224, 279, Reid, Iain (182, 193, 269, 560, 563) Rahmani, Morvarid (26, 80, 140, 178, 484) Rooderkerk, Robert (187, 350) 264) Reimann, Marc (191) Rahmanniyay, Fahimeh (112) Rosales, Claudia (476) Reimers, Sven (503, 542) Rahmattalabi, Aida (232) Ross, Heather (600) Reiner, Gerald (542) Rajagopalan, Raj (256) Ross, Steve (600) Ren, Hang (21, 287, 311) Rajagopalan, Sriram (544) Rossini, Matteo (474) Ren, Ke (500) Rajala, Risto (579) Rost, Martin (335, 348) Ren, Long (225, 262) Rajan, Balaraman (363) Roth, Aleda (180, 219, 234, Ren, Xinyi (578) 360, 488, 513, Rajapakshe, Tharanga (49, 174) 516) Ren, Xue-Jie (214) Rajaram, Kumar (248) Rothkopf, Alexander (504) Render, Barry (122) Ramachandran, Karthik (26, 216, 254, Rout, Arun Kumar (42) Renegar, Nicholas (125) 330, 482) Roy, Abhishek (54, 138, 566) Ramachandran, Rahul (16) Repoussis, Panagiotis (231, 473) Author Index 173 Roy, Debjit (51, 83, 462, 518, Salarpour, Mojtaba (448) Scarpin, Marcia (550) 557) Saldanha, John (113) Scavarda, Luiz Felipe (441, 479) Roy, Dwaipayan (140, 330) Saldanha, Terence (1) Scheibe, Kevin (123) Rubio-Herrero, Javier (207) Salem, Mojtaba (257) Schelkle, Hans-Peter (602) Rudin, Cynthia (400) Salman, Sibel (599) Scheller-Wolf, Alan (157, 288) Rudna, Olena (497) Salvador, Fabrizio (208) Schinner, Matthias (396) Rueda-Velasco, Feizar (524) Sampaio, Paulo (18) Schlapp, Jochen (371, 429) Rui, Huaxia (135) Samuel, Jayarajan (421) Schloetzer, Jason (512) Rungtusanatham, Johnny (300, 442) Samuel, Jim (129) Schmidt, Christoph (9, 297, 487) Rüsch, Lea (30) San, Dee (20) Schmidt, Glen (178) Rusmevichientong, Paat (40) Sancha, Cristina (68, 84) Schmidt, William (50, 132, 262, Russell, Robert (489) 411) Sanchez, Ebly (284) Russell, Roberta (167, 170) Schmitt, Matt (373) Sandbek, Birgithe (553) Russell, Timothy (485) schneider, Ben (296) Sandberg, Warren (20, 172) Rutelione, Ausra (533) Schniederjans, Dara (272, 600) Sanders, Nada (498) Ryan, Christopher (91, 166, 276) Schoechtel, Andreas (120) Sandikci, Burhaneddin (401, 478) Ryan, Jennifer (428) Schoenherr, Tobias (333, 375) Sanni, Saidat (488) Ryzhov, Ilya (351, 432, 500) Scholtes, Stefan (183, 249) Sano, Hiroki (520, 557) Scholz, Thilo (512) S Sano, Kaede (557) Schonfeld, Paul (500) Sá, Marcelo (3, 564) Santhanakrishnan, (144, 534) Rajavadivel Schooley, Benjamin (134) Saarinen, Lauri (515, 558) Santiago, Leonardo (226) Schorpp, Georg (100) Saberi, Sara (513) Santos, Filipe (389) Schramm, Hans-Joachim (441) Sabet, Ehsan (599) Sanyal, Bishwapriya (468) Schuler, Dennis (47) Sabouri, Alireza (210, 554) Saoud, Mohammad (413) Schultz, Adam (14) Sachan, Amit (522, 598) Sarhangian, Vahid (97) Schur, Rouven (280) Sachs, Anna-Lena (177) Sarkar, Bishal (593) Schwartz, Marc (396) Saddikuti, (250) Venkataramanaiah Sarkar, Soumodip (47) Schwarz, Justus (417)

Sadeghzadeh, Keivan (476, 514) Sarkar, Sumit (168) Secchi, Enrico (446)

Saeed, Amad (503) Sarkis, Joseph (381, 420, 513) Secomandi, Nicola (457)

Saenz, Maria Jesus (327) Sarma, Prs (454) Seidmann, Abraham (135)

Safavi, Kyan (201) Sarma, Violina (197) Seifert, Ralf (160)

Safaya, Shikha (95, 558) Sasanuma, Katsunobu (521) Seinauskiene, Beata (533)

Sagayama, Jorge (515) Saure, Denis (204) Selviaridis, Kostas (410)

Saghafian, Soroush (258, 325) Sava, M Gabriela (209, 476) Semini, Marco (284)

Saha, Rajib (135, 168) Savaskan-Ebert, Canan (164) Semple, John (318, 417)

Sahin, Funda (99) Savin, Sergei (59, 134, 156, Sen, Arun (594) 212, 318) Sahin, Ozge (260, 298, 336, Senanayake, C.D. (120) 432, 467, 565) Savva, Nicos (325) Sengupta, Kaushik (111) Sahinyazan, Feyza (599) Sawaya, William (475) Sengupta, Sarah (272, 486) Saikia, Mriganka (592) Sawhney, Rapinder (285, 512) Sakr, Nourhan (Nouri) (17) Senicheva (Rusyaeva), (65) Saynisch, Philip (258) Olga Author Index 174 Senot, Claire (254, 406) Shell, Michelle (180) Siawsolit, Chokdee (530, 569)

Seol, Seyoung (324) Shen, Houcai (14, 255) Sibdari, Soheil (280, 384, 476, 514) Serpa, Juan Camilo (318) Shen, Max (243) Siddiqui, Sauleh (97, 201, 457) Serrato, Marco (313) Shen, Siqan (355) Sidhikh, Shalique (16, 424) Seshadri, Sridhar (527) Shen, Wenjing (234, 493, 566) Siegler, Janaina (604) Sethi, Suresh (71, 78, 77, 293, Shen, Xiaobei (34, 293, 332, 331, 306, 458) 531) Siegler, Janaina (Jane) (539) Sethuraman, Nagarajan (10) Shen, Xiaoyu (137, 149, 547) Siemsen, Enno (25)

Settanni, Ettore (4, 199) Shen, Zuo-Jun Max (89, 106, 245, Silberholz, John (58) 395, 404, 451, Seyed Haeri, Seyed Amin (20) 505, 500, 538, Silbermayr, Lena (29, 339) 533) Sha, Mengyi (162) Silva, André (550) Sheng, Lifei (21) Sha, Yue (245) Silva, Andrea (51) Sheth, Alpen (48) Shah, Piyush (175, 498, 593) Silva, Chathurani (14) Shevchenko, Anton (147, 530) Shah, Rachna (398, 553) Silvestri, Selene (29) Shi, Cong (98, 331) Shah, Syed Aamir Ali (402, 446) Sim, Melvyn (341) Shi, Donghui (552) Shaheen, Iana (30, 148) Simão, Luiz (440) Shi, Duo (10, 33, 90, 125) Shalpegin, Timofey (64) Simchi-Levi, David (75, 69, 67, 129, Shi, Fengyuan (55) 204, 303, 341, Shamir, Noam (102) 394) Shi, Haiyang (551) Shan, Feifei (87) Simmonds, David (145) Shi, Jim (Junmin) (48, 312) Shan, Xi (306) Simoes, Eliane (95, 348) Shi, Linda (370) Shan, Zhe (168) Simpson, Natalie (468) Shi, Pengyi (134, 172, 325, Shang, Guangzhi (256, 247, 326, 362) Simsek, Serdar (21, 318) 311, 357, 352, 449, 578) Shi, Qian (557) Sinchaisri, Park (259, 481) Shang, Jennifer (209, 313) Shi, Xiao (497) Sinclair, Elizabeth (232)

Shang, Kevin (78, 365, 453) Shi, Ye (433) Singal, Raghav (204, 242)

Shang, Weixin (102) Shi, Zhenyang (483, 605) Singh, Amandeep (449, 525)

Shankar, Ravi (533, 585, 593, shim, sangoh (96) Singh, Deepti (210) 580) Shin, Dongwook (502) Singh, Manjeet (417) Shanthikumar, George (24, 81, 179, 224, 451) Shin, Hojung (442, 523) Singh, Narendra (127)

Shao, Jinan (606) Shin, Hyoduk (102) Singh, Priyanka (60)

Shao, Lusheng (125, 417) Shishodia, Anjali (109, 117) Singh, Ritu (145, 598)

Shaposhnik, Yaron (282, 400) Shivarajan, Sridevi (568) Singh, Shubhranshu (176, 401)

Sharif, Khurram (572) Shively, Tom (50) Singha, Sumanta (168)

Sharma, Amalesh (427) Shockley, Jeff (87) singhal, cherry (220)

Sharma, Luv (212, 322, 361, Shou, Biying (426) Singhal, Vinod (230, 354) 591) Shou, Yongyi (408, 444, 517, Singhvi, Divya (502) Sharma, Rashmi (301, 509) 606) Singhvi, Somya (203, 240, 506) Sharma, Rohit (117, 475) Shtub, Avraham (359) Sinha, Abhinav (373, 412) She, Zhaowei (356) shukla, monica (533) Sinha, Amitabh (350) Shechter, Steven (554) Shukla, Shivani (33) Sinha, Deeksha (455) Sheikh, Shaya (176, 343, 435, Shum, Stephen (268) 497) Sinha, Kingshuk (140, 219, 330, Shunko, Masha (69) Shekarian, Mansoor (462) 364, 504, 594) Author Index 175 Sinha Roy, Debdatta (332) Souza, Gilvan (153, 191, 326) Su, Ping (489)

Sir, Mustafa (136) Souza, Vívian Cristina (193) Su, Xuanming (31, 350)

Siskos, Ioannis (145) Spaulding, Anne (96) Subramanian, Hemang (48)

Sivakumar, Sandeep (16) Spielberg, Jonars (468) Subramanian, (388) Lakshminarayanan Skilton, Paul (427) Spiliotopoulou, Eirini (139, 80) Subramanian, Ravi (127) Skowronski, Keith (175, 408) Srai, Jagjit Singh (4, 199) Subramanian, Upender (443) Slaugh, Vincent (156, 288) Srinivasan, Jayakanth (590) Subramanyam, Ramanath (390) Sleptchenko, Andrei (233) Srinivasan, Ravi (47) Suguihiro, Vera (118) Slyngstad, Line (439) Sriskandarajah, Chelliah (168, 361, 397, 594) Sule, Edit (462) Smilowitz, Karen (310) Srivastava, Abhishek (62) Suman, Ravi (6) Smith, Jennifer (165) Srivastava, Joydeep (54) Sumida, Mika (40) Smith, Kane (475) Srivastava, Rajesh (404) Sun, Bo (45) Smith, Stephen (128, 365) Srivathsan, Sandeep (480, 544) Sun, (242) So, Rick (392) Sroginis, Anna (291) Sun, Haoying (11, 189, 566) Soares, Liliana (572) Staats, Bradley (22, 183) Sun, Jiankun (183, 263, 349) Sodero, Annibal (256, 350) Stamatopoulos, Yannis (16, 158, 373, Sun, Jiong (382) Soheili Azad, Negar (265) 412, 502) Sun, Lijun (551) Sohn, Eunhee (378) Stankevice, Inga (396, 533) Sun, Peng (88) Sohoni, Milind (42) Stapleton, Drew (505) Sun, Shujing (135) Solak, Senay (505) Starly, Binil (131) Sun, Tianshu (16, 212) Solano, Roger (169) Starr, Martin (561) Sun, Wei (395) Somanchi, Sriram (501) Staudacher, Alberto (474) Sun, Will Wei (128) Sommer, Svenja (64, 254) Stauffer, Jon (351) Sun, Xu (45, 172) Son, Byung-Gak (604) Steeneck, Daniel (485) Sun, Yanshuo (283) Son, Junbo (31, 256) Stein, Cliff (17) Sun, Yiqi (379) song, miao (293) Stein, Joshua (171, 552) Sun, Zeyi (82) Song, Haotian (493) Steinberg, Matthew (156) Sun, Zhankun (210, 233, 399) Song, Jeannette (262, 293, 365, Stek, Klaas (237) 425, 531) Sun, Zhen (92) Stettler, Brian (211) Song, Jing-Sheng (10, 45, 67, 425) SUN, YUE (546) Steven, Adams (28, 452) Song, Ju Myung (JM) (73) Sunar, Nur (50, 162, 229) Stevens, Merieke (518) Song, Lina (325) Sunder M, Vijaya (285) Stevenson, Mark (238) Song, Sining (87, 175, 328, Sungu, Alp (203) 468) Stolletz, Raik (6) Suresh, Nallan (403, 534) Song, Yan (230) Stolyar, Alexander (141) Suryawanshi, Pravin (410, 451) Song, Yuan (46) Stonemetz, Jerry (20) Suzuki, Yoshinori (44) Sonmez, Nazli (180, 362) Stouras, Konstantinos (104, 254) Swaminathan, Jayashankar (10, 162, 317, Sonntag, Danja R. (141) Strauss, Arne (283) 308, 416, 428)

Sopranzetti, Ben (48) Strong, Alexis (60) Swierczek, Artur (403)

Sosic, Greys (12, 430) Su, Hao (426) Swift, Caroline (314)

Sousa, Rui (187) Su, Jack C. P. (468) Swink, Morgan (442)

Souza, Andre (121) Su, Jin (582) Swinney, Robert (119, 166, 204, 195, 576) Author Index 176 Szmerekovsky, Joseph (569) Tariq, Beenish (16) Topan, Engin (282)

Szwarcfiter, Claudio (359) Taskin, Caner (404) Torabi, Elham (136, 552) Torabi, Maryam (552) T Tate, Wendy (333, 409) Taylor, Kelsey (492) Tortorella, Guilherme (285, 398, 474, T, Godwin (245, 280, 382) 512) Ta, Ha (489) TAYLOR, AUDREY (149) Tounsi, Bayrem (540)

Taaffe, Kevin (20) Taymor, Sadaf (16) Toyasaki, Fuminori (29)

Tabassi, Amin (602) Tayur, Sridhar (240, 500) Tozanli, Ozden (165)

Tacheva, Zhasmina (468) Teixeira, Rafael (87) Trafalis, Theodore (300)

Tachizawa, Elcio (62) tekin, muge (433) Trakulsunti, Yaifa (323)

Tai, Allen H. (72) Teo, Chung-Piaw (65, 75) Transchel, Sandra (83)

Talluri, Kalyan (433) Teodosio, Armindo (410) Trapp, Andrew (156, 232)

Talluri, Sri (25, 123, 517) Tereyagoglu, Necati (330, 378) Traub, Stephen (258)

Tamayo-Torres, Ignacio (68) Terwiesch, Christian (212, 247, 249, Trautmann, Norbert (169) 258, 288, 362) Tambe, Milind (232) Teyarachakul Prime, (331) Treitl, Stefan (339) Sunantha Tan, Baris (417) Trichakis, Nikos (67, 258, 272, Teytelboym, Alexander (232) 312, 382) Tan, Lijia (253) Tezcan, Tolga (287) Tripathy, Anshuman (95, 558) Tan, Tarkan (103) Thakar, Devashish (175) Trivedi, Ashish (232) Tan, Tom (183) Thakur-Weigold, Bublu (237) Trivella, Alessio (229) Tan, Xue (459) Thangasamy, Nambirajan (117, 294, 434) Trullen, Jordi (84) Tan, Yong (43) Thomas, Doug (31, 113, 314, Trunk, Anna (518) Tan Erciyes, Burcu (528) 349) Truong, Van-Anh (445) Tandon, Ankita (484) Thomas, Douglas (44, 120) Tsai, Hsin-Jung (547) Taneri, Niyazi (133, 406) Thomas, Valerie (509) Tsai, Mitchell (172) Taneri, Niyazi (26, 226) Thomé, Márcio (441, 479, 583) Tsetlin, Ilia (37) tang, xiaowo (521) Thonemann, Ulrich (63, 177) Tsolakis, Naoum (4, 39, 199) Tang, Christopher (21, 11, 163, 379, Thurer, Matthias (122, 170) 416, 429, 467, Tsoukalas, Gerry (236, 272) 505) Tian, Feng (88) Tsubakitani, Shigeru (155) Tang, Jiafu (358) Tian, Lin (154, 378) Tucker, Anita (180) Tang, Lixin (55) Tian, Tian (535) Tulabandhula, Theja (305) Tang, Lixin (55) Tian, Zhili (406) Tunc, Sait (401, 478) Tang, Qinshen (100, 341) TIAN, JINGYUAN (476) Tunç, Sıdıka (371, 429) Tang, Sammi (176) Tibrewala, Rajen (338) Tunca, Tunay (259, 379) Tang, Sammi (315) Tilson, Vera (135) Tuncalp, Feray (399) Tang, Shaojie (43) Timoumi, Ahmed (555) Tungtisanont, Niratcha (219) Tang, Wenjie (140) Tiwari, Vikram (20, 172, 360, 361) Turcic, Danko (160) Tang, Yi (364) Toktay, Beril (13, 80, 340, 308, Turecki, Gustavo (201) Tanriover, Bekir (478) 392) Turner, John (128) Tao, Lve (55) Tomlin, Brian (225) Turquetto, Aida (515) Tapia, Andrea (275) Tong, Chunyang (564) Turrini, Laura (257) Tarafdar, Monideepa (249) Tongarlak, Mustafa (112)

Tarantilis, Christos (473) Topaloglu, Huseyin (40, 578) U Author Index 177 Ucel, Canberk (79) Van Wassenhove, Luk (30, 77, 145, 257, Viswanathan, Siva (497) 317, 410, 562) Udenio, Maximiliano (309, 411, 545) Viviani, Jean-Laurent (110) Van Woensel, Tom (369) Uhlig, Paul (207) Vnuk, Rowena (19) Vanajakumari, Manoj (181) Uichanco, Joline (276, 350, 464) Vogel, Jannik (6) Vandaele, Nico (410, 447, 477, Ulku, Sezer (330, 525) 559) Vogt, Thomas (177)

Ulu, Canan (50, 142) Vande Vate, John (597) von Massow, Michael (280, 519)

Unal, Murat (330) Vanden Berg, Andrew (514) Von See, Birgit (503)

Undrallla, Naveen (542) Vanriessen, Bart (391) Vorotyntseva, Yulia (54, 142, 567)

Unterhitzenberger, (170) Vargas, Guilherme (3) Vossen, Thomas (546) Christine Vargas, Luis (209) Unver, Utku (156) vrat, Prem (585) Varma, Nikhil (86, 439, 512, Upadhyay, Arvind (512) Vrat, Prem (580) 568) Vural, Tugce (464) Uppari, Bhavani Shanker (13, 264, 317) Vaske, Ben (198) Vyas, Nick (301) Upton, Charles (209) Vastag, Gyula (270)

Urrea, Gloria (181, 414, 448) Vayanos, Phebe (232) W

Uzsoy, Reha (131) Vazquez-Brust, Diego (153, 507) Wadhwa, Satpal (569)

V Vedantam, Aditya (89, 457) Wagner, Michael (248, 233, 538, 576) Veeraraghavan, Senthil (221, 277, 318) V. Natarajan, Karthik (219, 437, 504) Wagner, Stephan (9, 47, 237, 333, Velasco, Nubia (551) Vachon, Stephan (543) 409, 551) Velazquez-Martinez, Josue (35) Waitz, Martin (339) Vakharia, Asoo (92, 196, 302, 315, 462) Veldman, Jasper (555) Waitz, Martin (241) Vakhutinsky, Andrew (464) Veloso, Rafaela (346) Walker, Daniel (592) Valavi, Ehsan (428) Venkataraman, Ashwin (388) Wallenburg, Carl (327) Valdes, Leon (390) Venkataraman, Sriram (360, 420, 501) Walsman, Matthew (370) Van de Calseyde, Philippe (291) Venkateshan, Prahalad (462) wan, dan (596) van de Geer, Ruben (218) Ventresca, Mario (490) Wan, Guangyu (133, 226) Van De Ven, Peter (17) Vereecke, Ann (145, 555) Wan, Guohua (134, 399, 482, Van Delft, Christian (64) 587) Verghese, Anto (56) Wan, Hong (490) Van der Auweraer, Sarah (239) Verma, Manish (422) Wan, Zhixi (7, 271) Van Der Rhee, Bo (178) Verma, Priyanka (109) wang, Xiaojing (358) Van der Staak, Bregje (291) Verma, Rohit (60, 247, 294, Wang, Chen (603) Van Der Vaart, Taco (74) 370) Verter, Vedat (201, 224, 308, Wang, Chunlin (178, 164) van Hoeve, Willem-Jan (433) 422, 599) Wang, Dan (497) Van Houtum, Geert-Jan (103, 239, 282, Viana, Fernando Luiz (121) 559) Wang, Derui (163) Victorino, Liana (247, 294) Van Mieghem, Jan (141, 183, 263, Wang, Di (367) 349, 466) Vigneshwar Reddy, Pesaru (250) Van Oorschot, Kim (410) Wang, Guihua (362) Vigo Camargo, Alejandro (321) van Oosterom, Chiel (71, 282) Wang, Hong (137) Vilkas, Mantas (396, 533) Van Oyen, Mark (98, 171, 172, Wang, Honggang (167, 359) Villa, Sebastian (139, 181) 552, 553) Wang, Hongwei (46) Van Quaquebeke, Niels (30, 257) Villena, Veronica (224, 354) Wang, Huaqing (176) van Rijn, Lisanne (30) Vinelli, Andrea (322) Wang, Jian (508) van Schilt, Isabelle (450) Virudachalam, Vanitha (134, 156) Author Index 178 Wang, Jian (508) Wang, Yang (606) Weidinger, Felix (93)

Wang, Jianan (365) Wang, Yimin (149, 316, 528) Weidinger, Philipp (381)

Wang, Jianfu (195) Wang, Yining (276, 395) Weisshuhn, Sandria (503)

Wang, Jue (470) Wang, Yixin Iris (53, 277, 328, Weller, Sigrid (237, 498) 373) Wang, Junqiang (397) Wemmerlov, Urban (440) Wang, Yu (249) Wang, Lan (458) Westerweel, Bram (10, 239) Wang, Yu Jen (547) Wang, Li (357) Whinston, Andrew (206, 421) Wang, Yue (293) Wang, Liming (154) Whitaker, Linda (70) Wang, Yulan (46) Wang, Lin (267, 471) White, Sheneeta (60) Wang, Yunjie (102) Wang, Lina (412) Whitt, Ward (45) Wang, Yusong (443) Wang, Liuan (324) Whittington, Melanie (211) Wang, Zheng (597) Wang, Lu (173) Wickrama Gunaratne, (555) Wang, Zi'ang (411) Keshala Wang, Mengmeng (563) Wang, Zicheng (271) Wiedmer, Robert (408) Wang, Min (566) Wang, Ziteng (163) Wieringa, Jaap (379) Wang, Mingzheng (314, 460) Wang, Zizhuo (142, 157, 202) Wikner, Joakim (396) Wang, Pengyuan (128) Wang, Zizhuo (314) Wilhelm, Miriam (354) Wang, Qiang (27) WANG, Chen (541) Willems, Sean (113) Wang, Qingchen (218, 221) WANG, Xin (290, 327) Williams, Joan (353) Wang, Qiong (482) WANG, YING (546) Willoughby, Keith (529) Wang, Quanneng (397) Wani, Deepa (463, 591, 592) Windle, Robert (449, 578) Wang, Ran (22) Wanke, Peter (98, 129) Wingerden, Erwin (103) Wang, Rouwen (568) Wankmüller, Christian (542) Winkenbach, Matthias (450, 551) Wang, Ruxian (52, 90, 107) Ward, Amy (256) Wiseman, Micaela (485) Wang, Shan (59, 134) Ward, Sara (269) Wong, Chee (109) Wang, Shouqiang (11, 7, 49, 67, 88) Wardell, Don (294) Wong, Christina (109) Wang, Shouyi (46) Warsing, Donald (131) Wood, Anne (582) Wang, Shuming (399) Wasden, Sarah (439) Wood, Sam (491) Wang, Tong (75, 483) Washispack, Seth (149) Wooten, Joel (231, 368) Wang, Weiguang (286, 324) Wasil, Edward (332) Wortmann, Hans (379) Wang, Wenbin (229, 430) Wattal, Sunil (54) Wowak, Kaitlin (297, 364) Wang, Wenli (24) Webb, Eric (162, 212, 326, Wu, Anqi (390) Wang, Xiang (485) 525) Wu, Chenguang (104) Wang, Xiaofang (23) Weber, Mark (272) Wu, Di (243, 445) Wang, Xiaojun (198, 431, 471) Webster, Scott (52, 67, 42, 227) Wu, Jiahua (292) Wang, Xiaoxia (77) wei, shaobo (335) Wu, Jianghua (480) Wang, Xihui (562, 561) Wei, Lai (179) Wu, Jianlin (596) Wang, Xin (279, 355) Wei, Mike (90) Wu, Jie (563) Wang, Xiuxian (359) Wei, Ning (348, 383) Wu, Jie (27, 33, 5, 101, Wang, Xuan (265) Wei, Wenchao (562) 462, 496)

Wang, Xun (137) Wei, Yehua (445) Wu, Jing (46, 160, 274, 338, 411, 531) Wang, Xuping (547) Wei, Zaiyan (130) Wu, Kekun (338) Author Index 179 Wu, Owen (36, 162, 326) Xie, Yangyang (293) Y Wu, Qi (83, 179) Xie, Yue (72) Yadav, Prashant (42, 80) Wu, Qing (268) XIE, Xia (452) Yagci Sokat, Kezban (143) Wu, Ruijing (192) XIE, Xiaodan (143) Yalcin, Mehmet (441) Wu, Sarah (489) Xin, Linwei (141, 179, 217, Yalcin, Pinar (127) 241) Wu, Shining (147) Yan, Bing (61) Xiong, Guiyang (128) Wu, Su-Ming (158) Yan, Houmin (293) Xiong, Jingjing (22) Wu, Ting (356) Yan, Lu (Lucy) (324, 459) Xiong, Peng (341) Wu, Weihua (358) Yan, Mian (327) Xiong, Yingzi (564) Wu, Xiao (69) Yan, Nina (33, 61, 234) Xu, Eric (361) Wu, Xiaole (163) Yan, Rui (562) Xu, Fangming (198, 471) Wu, Xinyi (569) Yan, Tingting (47) Xu, Fasheng (46, 160, 312, Wu, Xueqi (587) 576) Yan, Wei (230) Wu, Yuguang (355) Xu, Hongyan (72, 137) Yan, Xiaoyue (27) Wu, Zhengping (379, 393) Xu, Jianjun (535) Yan, Zhenzhen (75) Wu , Yuting (358) Xu, Jiayan (338) Yan, Zhenzhen (478, 581) Wunck, Christoph (167) Xu, Jingcheng (470) Yang, Bo (457) Wuttke, David (8, 274, 297, 487) Xu, Jinpeng (426) Yang, Cenying (206, 421) Xu, Kefeng (328, 463) X Yang, Chaolin (27, 37) Xu, Liang (169) Xia, Panpan (563) Yang, Feng (497) Xu, Liangliang (425) Xia, Yusen (431) Yang, Haiying (393) Xu, Lu (62) XIA, YU AMY (465) Yang, Huiqin (137, 383) Xu, Shengshuo (332) xiao, Yangge (569) Yang, Jian (128) Xu, Shuojiang (585) Xiao, Cheng Yong (74, 354) Yang, Jiang Jiang (267) Xu, Su Xiu (327) Xiao, Guang (234, 576) Yang, Jianhua (549, 596) Xu, Wenxin (50, 147) Xiao, Guanlian (59) Yang, Jingwen (594) Xu, Xianhao (601) Xiao, Li (425) Yang, Luyi (104, 116, 195) Xu, Xun (73, 81, 234) Xiao, Shihong (467) Yang, Mingwen (508) Xu, Yi (87, 259, 379) Xiao, Wenli (87, 178, 392) Yang, Nan (234) Xu, Yifan (378) Xiao, Wenqiang (24) Yang, Qi (125) Xu, Ying (406) Xiao, Xiaohong (77) Yang, Ruina (452) Xu, Yixuan (606) Xiao, Yixuan (262) Yang, S. Alex (24, 132, 274, Xu, Yunzong (142) 312) Xiao, Yongbo (157, 154, 192) Yang, Wang (307) Xu, Yuqian (116, 274, 310, XiaoMei, Wang (517) 528) Yang, Yang (47, 498, 593) Xiaotang, Yang (467) Xu, Zhen (445) Yang, Yang (55) Xie, Chaohong (601) Xu, Zhiduan (79) Yang, Yi (27, 365) Xie, Heng (John) (22) XU, DONGYAN (227) Yang, Zhibin (Ben) (492) Xie, Jingui (477) Xue, Fanghong (98, 120, 320) YANG, XIAOYU (227, 546) Xie, Jinxing (405) Xue, Weili (255) YANG, YANG (399) Xie, Karen (130) Xue, Zhengliang (531) Yano, Candace (559) Xie, Yan (427) Author Index 180 Yao, Dacheng (255) Yu, Min (554) Zhang, Dan (286, 508)

Yao, David (477) Yu, Qiuping (69, 183, 426, Zhang, David (19) 525) Yao, Xiaolong (227, 546) Zhang, Dennis (102, 141, 119, Yu, Sean (172) 183, 225, 263) Yao, ZhongWei (546) Yu, Siyun (50) Zhang, Dongli (348) Yapar, Ozge (58) Yu, Vincent (Junhao) (139) Zhang, Fuqiang (10, 102, 90, 119, Yassine, Ali (558) 160, 154, 576) Yu, Wantao (86) Yavuz, Mesut (355) Zhang, Han (390, 506) Yu, Yang (358) Yayla-Kullu, Muge (212, 316) Zhang, Hanqin (425) Yu, Yanli (79) Yazdani, Alireza (142) Zhang, Heng (202) Yu, Yimin (293, 338, 531) Ye, Fei (230) Zhang, Hongcai (430) Yu, Yugang (154, 331, 332) Ye, Han (436) Zhang, Huanan (75, 366) Yuan, Hao (331) Ye, Shengqi (21) Zhang, Huilin (244) Yuan, Hongsong (52) Ye, Shun (292) Zhang, Jawei (265) Yuan, Kaifu (77) Ye, Yinyu (93) Zhang, Jia (227) Yuan, Quan (75, 255, 262) Ye, Yuan (360) Zhang, Jiayuan (441, 600) Yuan, Rong (243, 445) Yee, Rachel W.Y. (292) Zhang, Jiding (119, 277, 318) Yuan, Yuting (400) Yenipazarli, Arda (82) Zhang, Jie (182, 370) Yucel, Safak (13, 305) Yeniyurt, Sengun (451) Zhang, Jie (289) Yue, Xiaohang (78) Yeo, Zhiquan (601) Zhang, Jie (28) Yueksel, Fehmi (133) Yeung, Andy C. L. (292) Zhang, Jihong (154) Yun, Gawon (402) Yi, Zelong (46) Zhang, Jingjing (324)

Yie-Pinedo, Ruben (131, 422) Z Zhang, Jingran (327, 540)

Yilmaz, Ovunc (107, 242, 311) Zacharia, Zach (237) Zhang, Jun (424)

YILMAZ, ZAFER (224) Zaerpour, Nima (473) Zhang, Jun (144)

Yim, Dobin (459) Zanger, Jonathan (201) Zhang, Junguang (596) yin, ying (341) Zanjirani Farahani, Reza (67) Zhang, Kunpeng (92)

Yin, Junxiong (107) Zayas-Caban, Gabriel (29) Zhang, Lianmin (14, 72)

Yin, Zhe (242, 603) Zeevi, Assaf (502) Zhang, Ling (97)

Yoo, Changseung (383) Zeng, Jacob (16, 502) Zhang, Lingrong (244)

Yoo, Eunae (420, 600) zenteno, Cecilia (248) Zhang, Meng (314)

Yoogalingam, Reena (515) Zenteno Langle, Ana (514) Zhang, Mengzhenyu (276) Cecilia Zhang, Min (22) Yoon, Jiho (123) zha, ying (33) Zhang, Mingjie (227) York, Jeff (36) Zhalechian, Mohammad (171) Zhang, Peter Yun (67) Yoshizaki, Hugo (313, 389, 561) Zhan, Dongyuan (21, 271, 311) Zhang, Rui (546) Youn, Seokjun (361) Zhan, Wenjie (356) Zhang, Tao (268) Yu, Dennis (489) Zhan, Xinrui (230) Zhang, Tiantian (585) Yu, Gwangjae (52) Zhan, Yuanzhu (413) Zhang, Weihua (191) Yu, Haiyue (597) Zhang, Bo (17) Zhang, Weiqing (11) Yu, Jiayi (215, 505) Zhang, Can (96, 264, 401, 392) Yu, Jiun-Yu (547) Zhang, Weiyong (603) Zhang, Chenglin (306) Yu, Lili (241) Zhang, Wen (7) Author Index 181 Zhang, Wenchang (69, 88) Zhao, Yao (301, 309, 377, Zhu, Cheng (210, 356) 386, 453) Zhang, Wenxin (561) Zhu, Han (271, 464) Zhao, Yingshuai (177) Zhang, Xiao (502) Zhu, Lingjiong (116, 303, 528) Zheng, Eric (508) Zhang, Xuan (17) Zhu, Mengping (483) Zheng, Fanyin (53, 134, 271, Zhang, Xun (435) 373, 388, 412) Zhu, Qinghua (220)

Zhang, Yajun (597) Zheng, Huan (107) Zhu, Qingyun (420)

Zhang, Yang (405) Zheng, Qing (356) Zhu, Ruihao (129)

Zhang, Yang (357) Zheng, Qipeng (6) Zhu, Taozeng (477)

Zhang, Yanzi (159) Zheng, Quan (252) Zhu, Tianyuan (555)

Zhang, Yiling (355) Zheng, Quan (196, 315) Zhu, Wanshan (379, 405)

Zhang, Ying (Maggie) (317, 428) Zheng, Rui (426) Zhu, Weiming (8, 69, 259, 310, 487) Zhang, Yu (61) Zheng, Shengming (154) Zhu, Xiang (483) Zhang, Yu (160) Zheng, Xiabing (497) Zhu, Xiaodan (563) Zhang, Yucheng (233) Zheng, Yanchong (125, 215, 203, 240, 314, 390, Zhu, Xuejing (120) Zhang, Yue (45) 506) Zhu, Yunxia (49, 168) Zhang, Yuli (451) Zheng, Yijun (283) Zhu, Zujun (315) Zhang, Yunchao (82) Zheng, Zhichao (477) Zhuang, Lei (443) Zhang, Yuxuan (274) Zhi, bangdong (198, 471) Zia, Leila (286) Zhang, Zhi-Hai (39, 451, 419, Zhi, Jianing (75) 479) Zijlstra, Fêdde (95) Zhing, Yuan (97) Zhang, Zhihao (420) Zipkin, Paul (425) Zhong, Huaiyang (395) Zhang, Zhiyao (535) Zirar, Araz (488, 533) Zhong, Qi (535) Zhang, Zihao (192) Ziya, Serhan (97, 186) Zhong, Yuyun (493) ZHANG, Dongjie (546) Zobel, Christopher (68, 101) zhou, Peng (267) Zhang`, George (547) Zorc, Saša (37, 287) Zhou, Chunliu (44, 244) zhao, rui (479, 496, 549) Zou, Bipan (93) Zhou, Dequn (558) zhao, xiaoping (224) Zou, Bo (283) Zhou, Jiaqi (432) Zhao, Hui (563) Zou, Fan (175) Zhou, Jing (78) Zhao, Jiahong (422) Zou, Tianxin (252) Zhou, Li (115) Zhao, Jinglong (204) Zou, Zilong (186) Zhou, Peng (558) Zhao, Leon (352) Zu, Manman (98) Zhou, Sean (37, 75) Zhao, Lindu (214, 364, 460, Zuidwijk, Rob (71, 589) 595) Zhou, Shenghai (399, 435) Zuniga, Roy (136) Zhao, Ming (360) Zhou, Weihua (310) Zunk, Bernd Markus (237, 498) Zhao, Songzheng (307) Zhou, Wenqi (168) Zunker, Carl (341) Zhao, Wenhui (482) Zhou, Yangfang (125, 229) Zurada, Jozef (552) Zhao, Xiande (200, 606) Zhou, Yong-Pin (183, 248, 331, 426) Zhao, Xiaobo (405) Zhou, Yu (191) Zhao, Xinyi (24) Zhou, Yuan (276, 395) Zhao, Xuying (357, 493, 501) Zhou, Yun (52, 126, 467) Zhao, Yabing (111) Zhou, Zhili (364) Zhao, Yanlu (496) zhu, wen (187) 182

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OR Search for your sessions by using the POMS Conference App Link to the App provided at: https://pomsmeetings.org/conf-2019/ Session Chair Index 183 A B C

Abbey, James (153) Babich, Volodymyr (94, 312) Cai, Gangshu (236)

Acarer, Cansin Cagan (515) Bae, Junhyun (166) Calmon, Andre (203)

Aflaki, Arian (351) Bai, Chunguang (381) Cao, Xinyan (234)

Agarwal, Ashish (16) Bai, Jiaru (379) Cao, Ying (142)

Agrawal, Anupam (594) Balakrishnan, Ashok (439) Ceryan, Oben (432) Gopal Ahuja, Vishal (22) Cesaret, Bahriye (374) Ball, George (297) Ajjuguttu, Maneesh (488) Chakraborty, Soudipta (119) Reddy Barnes, Sean (500) Chan, Hing Kai (585) Akcay, Yalcin (417) Baumann, Philipp (154) Chao, Xiuli (407) Akturk, M. Serkan (578) Baumer-Cardoso, Marina (431) Chen, Christopher (160) Alem, Douglas (346) Baumgärtner, Frank (583) Chen, Jiayu (506) Aloysius, John (25) Bavafa, Hessam (362) Chen, Liang (541) Altay, Nezih (29) Beil, Damian (371) Chen, Rongying (289) Altug, Mehmet (432) Bellos, Ioannis (378) Chen, Shi (34, 43, 365) Alves, Davis (1, 568) Benton, Wc (442, 361, 498) Chen, Xiangjing (149) Amâncio-Vieira, Saulo (118) Berenguer, Gemma (308) Chen, Yucheng (209) Ancarani, Alessandro (577) Bergman, David (386, 424) Chen, Zhixin (5) Anderson, Edward (214, 23) Besiou, Maria (257, 105) Cheng, Feng (606) Anderson, Renata (30) Bhaskaran, Sreekumar (254, 482) Cho, Sanghoon (508) Angelus, Alexandar (179, 457) Bichescu, Bogdan (197) Cho, Soo-Haeng (157) Antony, Jiju (323, 285) Bjarnadottir, Margret (500) Cho, Woohyun (300) Arts, Joachim (141) Blome, Constantin (62) Chockalingam, Arun (349) Asef-Vaziri, Ardavan (111) Bo, Hongguang (244) Choi, Ryan (123) Atan, Zumbul (391, 369) Bortolotti, Thomas (84) Choi, Sangdo (450, 517) Ayabakan, Sezgin (438) Boscari, Stefania (84, 74) Choi, Thomas (295, 333) Aydin, Goker (184, 222) Bravo, Fernanda (201, 400) Chou, Mabel C. (453) Ayodele, Julius (512) Bray, Robert (53) Choudhury, Askar (198) Ayvaci, Mehmet (324) Brito Jr, Irineu (524) Cire, Andre (265) Azadi, Zahra (250) Bumblauskas, Dan (4) Cobb, Barry (115) Azmat, Muhammad (106) Burnard, Kevin (296) Cohen-Hillel, Tamar (366) Session Chair Index 184 Copenhaver, Martin (514) Duan, Wenjing (459) Ge, Jiwen (225)

Cotton, James (273) Duran, Asligul (305) Geismar, Neil (153)

Cross, Barry (294) E Ghamat, Salar (528)

Cui, Leon (363) Easwaran, (207) Gharehgozli, Amir (511) Gopalakrishnan Cui, Ruomeng (449, 241) Ghoshal, Abhijeet (168) Egilmez, Gokhan (159) Cui, Yao (166) Glaeser, Chloe (124) Eich, Steffen (18, 56)

D Gleeson, Francis (345) Elmaghraby, Wedad (150)

Dai, Tinglong (401) Goldhar, Joel (564) Emadikhiav, Mohsen (386)

Dai, Yue (163) Golrezaei, Negin (394) Eom, Jiyong (309)

Daniels, Kaitlin (214, 23) Gopalakrishnan, Sanjith (307) Ertekin, Necati (464)

De Kok, Ton (391) Gorman, Michael (550) Erzurumlu, Sinan (216)

De Vries, Jelle (557) Gralla, Erica (105) Esenduran, Gokce (352, 188)

Delana, Kraig (287) Guetta, C. Daniel (404) F Demirci, Ece (559) Guha, Samayita (54) Fan, James (253) Deng, Tianhu (267) Gui, Luyi (430) Fang, Fang (382) Devlin, Anna (547) Gumus, Mehmet (464) Fatehi, Soraya (538, 576) Diatha, Krishna Sundar (592) Guntuka, Laharish (393) Feldman, Jacob (40) Ding, David (334) Gupta, Diwakar (437) Figueira, Gonçalo (521) Disney, Stephen (137) Gupta, Shivam (49) Flicker, Blair (291) Dixon, Mike (602) Gurnani, Haresh (176) Frazelle, Andrew (195) Dobra, Zoltan (595) H Friedli, Thomas (18, 56) Dobrzykowski, David (325) Hahn, Gerd (349) Froehle, Craig (211, 286, 415) Dong, Lingxiu (125) Han, Zheng (478) Fu, Wayne (468) Dong, Yan (328, 420, 501, 408) HARRISON, NORMA (200) G Dong, Zhijie (313) He, Xiuli (33) Galeazzo, Ambra (322) Douglas, Matthew (543) Heaslip, Graham (485) Gallino, Santiago (263, 350) Dräger, Philipp (191) Helm, Jonathan (172) Gao, Fei (561) Drake, David (36) Herold, David (513) Gao, Li-Lian (589) Drent, Melvin (282) Heuser, Patricia (396) Gao, Xiangyu (65) Druehl, Cheryl (292) Honhon, Dorothee (83) Gao, Yini (341) Du, Zhijiao (539) Hsu, Kang (413) Ge, Deng (243) Session Chair Index 185 Hu, Bin (233) Kraft, Tim (509, 112) Jin, Mingzhou (320)

Hu, Chen Krishnakumar, Sreejith (192) jinmei, yin (534) (335) Kumar Hu, Kejia (164, 81, 218) Johnson, Dana (60) KUCUKGUL, CAN (88) Hu, Qiaohai (8) Johnson-Hall, Tracy (556) Kulatunga, Asela (12) Hu, Wenjin (408) Jola-Sanchez, Andres (181) Kumar, Niraj (130) Hu, Zhenyu (37) K Kumar, Subodha (337) Huang, Dali (582) Kabir, Sadaf (590) Kundu, Amrita (66) Huang, Liqiang (28) Kabra, Ashish (221) Kunz, Nathan (238) Huang, Natalie (Ximin) (468, 326) Kadiyala, Bharadwaj (502) Kwaramba, Christopher (604) Huang, Teng (424) Kagan, Evgeny (481, 330) L Huang, Tingliang (311) Kaipia, Riikka (579) Lavassani, Kayvan (520) Huang, Xiao (110) Kalkanci, Basak (314, 63, 416) Lee, Brandon (516) Huang, Yan (371) Kamalahmadi, Masoud (288) Lee, Hyun Seok (Huck) (31) Hughes, Amanda (275) Kandaswamy, Anand (120) Lee, Jiung (245) Hughes, Kate (144, 600) Ke, Chenxu (90) Leiras, Adriana (389) Hyndman, Kyle (329, 215) Kersten, Wolfgang (503) Letizia, Paolo (113)

I Kettunen, Janne (482) Li, Chengzhang (224) Ibanez, Maria (258) Keyvanshokooh, Esmaeil (553) Li, Chunsheng (109) Islegen, Ozge (305) Khan, Naveed Ahmed (529) Li, Fang (472) Ivanov, Dmitry (148) Khan, Rashid (419) Li, Gang (278)

J Khare, Abhinav (599) Li, Guang (470, 21, 142)

Jahre, Marianne (410) Khouja, Moutaz (78) Li, Hai (327)

Jain, Aditya (227) Kim, Sang Won (279) Li, Hongmin (52)

Jain, Nitish (487) Kim, Yusoon (427) Li, Meng (116, 449, 241)

Jain, Tarun (367) Kistler, Justin (231) Li, Mingfang (484)

Jaller, Miguel (454) Kong, Guangwen (186, 271, 202) Li, Peng (44)

Jawara, Fakulie (523) Kong, Nan (460) Li, Qiaofeng (39)

Jhang, Shih-Sian (601) Konur, Dincer (82) (Sherwin) Li, Rong (262, 46)

Korpeoglu, C. Gizem (429) Jia, Justin (455) Li, Shan (405)

Koufteros, Xenophon (161) Jia, Xingzhi (161) Li, Xiaocheng (93)

Kovács, Gyöngyi (485) Jiang, Fan (480) Li, xiaolin (443) Session Chair Index 186 Li, Xishu (71) Manshadi, Vahideh (394) Niranjan, Suman (145)

Li, Yanzhi (338) Marklund, Johan (103) Nwafor, Onyi (591)

Li , Jianbin (483) Martin, J. Lemuel (414) O

Liang, Jingran (479) Martins, Guilherme (290) O'Connor, Allan (19)

Lim, Michael (355) Mckie, Erin (127) Oke, Adegoke (444)

Lim, Stanley (412) Mehrotra, Mili (174) Olaniyan, Bosun (269)

Lin, Yen-Ting (392) Mills, Alex (288) Ormeci Matoglu, Melda (597)

Liu, Dehai (562) Mishra, Rajat (507) Orsdemir, Adem (126, 89)

Liu, Fang (414, 425) Misic, Velibor (248) Ostermeier, Manuel (540)

Liu, Feng (434) Modaresi, Sajad (204, 276) Ozer, Ozalp (443)

Liu, Nan (61) Moreno, Antonio (350) P

Liu, Nan (134) Moros, Constantine (353) Padalkar, Milind (101)

Liu, Xiaobing (98) Morrice, Douglas (135) Pal, Raktim (447)

Liu, Xiaojin (87) Mower, Emily (91) Pal, Sukrit (598)

Liu, Yunchuan (268) Mukherjee, Ujjal (594, 436) Pan, Jingming (230)

Liu, Zhixin (397) Mun, Kwon Gi (309) Pan, Kai (343)

Lopez, Luis (136) Munim, Ziaul Haque (441) Pan, Xiajun (252, 278, 196)

Lorentz, Harri (199) MUNIR, HINA (95) Pang, Zhan (490)

Lu, Baile (259) Munson, Charles (465) Papier, Felix (448, 496)

Lu, Feng (Susan) (212) Murali, Karthik (303, 492) Parast, Mahour (462)

Lu, Lauren (466) Muthuraj, Birasnav (375) Park, Hyunwoo (140)

Lu, Mengshi (527) N Parlakturk, Ali (10)

Lu, Yi (545) Nadarajah, Selva (495) Parra, Carlos (580)

Luo, Jing (519) Nandi, Santosh (121) Parsa, Iman (219)

M Narasinganallur, (321, 165) Pathak, Devendra (533) Nilakantan

Ma, Lijun (452) Pavlikov, Konstantin (193) Narayanamurthy, (68) Gopalakrishnan Maass, Kayse (232) Pekgun, Pelin (242, 508) Naveh, Eitan (246) Major, Raymond (167) Peng, David (360) Netland, Torbjørn (122, 284, 398) Malladi, Vishwakant (100) Peng, Lu (471) Ni, John (603) Mallik, Suman (173) Peng, Yuqi (501) Nian, Tingting (92) Mani, Vidya (390) Perakis, Georgia (213, 251) Session Chair Index 187 Perdikaki, Olga (158) Singhvi, Somya (240) Sadeghzadeh, Keivan (476)

Perez Becker, Nicole (605) Sinha Roy, Debdatta (332) Sahin, Funda (99)

Phadnis, Shardul (182) Skowronski, Keith (175) Sahin, Ozge (260, 298, 336)

Ponce-Cueto, Eva (35) Slaugh, Vincent (156) Sakr, Nourhan (Nouri) (17)

Pourakbar, Morteza (376) Sohoni, Milind (42) Salvador, Fabrizio (208)

Pourghannad , Behrooz (560) Sommer, Svenja (64) Samuel, Jayarajan (421)

Priya, Bhawna (331) Song, Sining (328) Sarhangian, Vahid (97)

Pun, Hubert (48, 528, 475) Spiliotopoulou, Eirini (139) Sarkar, Bishal (593)

Puranam, Karti (554) Srai, Jagjit Singh (199) Schmidt, Christoph (9)

Srivathsan, Sandeep (544) Q Schmidt, William (411, 132)

Stamatopoulos, Yannis (373) Qi, Anyan (506) Secchi, Enrico (446, 247)

Stecke, Kathryn (77) QI, MINGYAO (473) Sengupta, Sarah (486)

Stouras, Konstantinos (104) Qian, Xiaoyan (155) Senot, Claire (70, 108)

Sun, Haoying (566, 189) Queenan, Carrie (70, 108) Sethi, Suresh (71)

Sun, Jiankun (277) R Shah, Rachna (122, 398)

Sun, Yanshuo (283) Rabinovich, Elliot (187) Shan, Xi (71)

Sun, Zhankun (210) Rahmani, Morvarid (178) Shang, Guangzhi (256)

Sunar, Nur (162, 317, 50) Ramanathan, (86) Sheikh, Shaya (435) Ramakrishnan Suresh, Nallan (403) Shen, Houcai (255, 14) Ramdas, Kamalini (66) Susarla, Anjana (497) Shen, Xiaobei (293) Rashkova, Iva (11, 80) Swinney, Robert (119) Shi, Duo (125) Ray, Saibal (176) Shi, Pengyi (59, 172, 134) T Rea, David (211, 286) Shi, Ye (433) Tan, Tom (183) Reimers, Sven (542) Shi , Ruixia (458) Taneri, Niyazi (26) Ren, Hang (311) Shin, Hyoduk (102) Taneri, Niyazi (226) Rodrigues, Tonny (572) Shou, Biying (426) Tang, Jiafu (358, 535) Roessler, Marc (133) Siawsolit, Chokdee (530) Tang, Lixin (55) Roy, Abhishek (138) Sibdari, Soheil (339, 384) Tate, Wendy (409) Roy, Debjit (518) Silberholz, John (58) Thangasamy, Nambirajan (117) S Simsek, A. Serdar (318) Thurer, Matthias (170) Sá, Marcelo (3) singhal, cherry (220) Tian, Zhili (406) Sachan, Amit (522) Session Chair Index 188 Timoumi, Ahmed (555) Wang, Tong (75) Yang, Jianhua (549)

Tiwari, Vikram (20) Wang, Yixin Iris (164) Yang, S. Alex (160)

Toktay, Beril (264) Wang, Yulan (527) Yang, Yang (55)

Tortorella, Guilherme (474) Wei, Ning (383) YANG, XIAOYU (546)

Trautmann, Norbert (169) Wemmerlov, Urban (440) YANG, YANG (399)

Tripathy, Anshuman (558) Whinston, Andrew (206) Yayla-Kullu, Muge (316)

Tucker, Anita (249, 180) Winkenbach, Matthias (551) Yilmaz, Ovunc (242, 107)

Turner, John (128) Wood, Sam (491) Yu, Dennis (489)

Turrini, Laura (257) Wooten, Joel (368) Yu, Jiayi (505)

U Wowak, Kaitlin (364) Yu, Qiuping (525, 310)

Ucel, Canberk (79) Wu, Diana (405) Yu, Yimin (531)

Uzsoy, Reha (131) Wu, Xiaole (163) Yu, Yugang (315)

YU, GWANGJAE (52) V X

Yuan, Rong (243) V. Natarajan, Karthik (504) Xia, Panpan (563)

Yucel, Safak (13) Van Houtum, Geert-Jan (239) Xiao, Shihong (467)

Yue, Xiaohang (306) Van Oyen, Mark (171, 552) Xiao, Wenqiang (24)

Yun, Gawon (402) Vastag, Gyula (270) Xie, Jingui (477)

Vedantam, Aditya (302) Xin, Linwei (217) Z

Venkataraman, Ashwin (388) Xu, Fasheng (272) Zhang, Can (96)

Verter, Vedat (422) Xu, Hongyan (72) Zhang, Dennis (277)

Villena, Verónica (354) Xu, Kefeng (463) Zhang, Dongli (348) von Massow, Michael (280) Xu, Liangliang (425) Zhang, Fuqiang (272)

Vorotyntseva, Yulia (567) Xu, Wenxin (147) Zhang, Heng (202)

Xu, Xun (73) Zhang, Jie (370) W

Xu, Yuqian (259) Zhang, Junguang (596) Wagner, Stephan (409, 237)

Zhang, Ying (Maggie) (428) Wan, Guohua (587) Y

Zhang, Yue (45) Wang, Honggang (359, 569) Yagci Sokat, Kezban (143)

Zhang, Yuli (451) Wang, Lu (173) Yan, Nina (33)

Zhang, Zhihao (420) Wang, Qiong (445) Yan, Tingting (47)

Zhao, Ming (387, 565) Wang, Ruxian (90) Yan, Zhenzhen (581)

Zhao, Xiaobo (177) Wang, Shouqiang (7, 67, 340) Yang, Chaolin (27) Session Chair Index 189 Zhao, Xinyi (24)

Zhao, Xuying (493, 357)

Zhao, Yao (301, 377)

Zheng, Qipeng (6)

Zheng, Quan (252, 196)

Zheng, Yanchong (240)

Zheng, Zeyu (205, 395, 281, 319)

Zheng, Zhichao (477)

Zhou, Chunliu (244)

Zhou, Jing (14)

Zhou, Yangfang (51, 229)

Zhu, Cheng (356)

Zhu, Ruihao (129)

Zhu, Wanshan (177)

Zhu, Weiming (69) 190

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191

POMS OFFICERS AND BOARD MEMBERS - 2019

President: Nada Sanders, Northeastern University, Boston, USA. President-Elect: Chelliah Sriskandarajah, Texas A & M, University, College Station, Texas, USA. Past President: J George Shanthikumar, Purdue University, West Lafayette, IN, USA Past President: Manoj Malhotra, Case Western Reserve University, Cleveland, Ohio, USA. Past President: Edward Anderson, University of Texas at Austin, USA Vice-President, Education: Bala Shetty, Texas A&M University, College Station, Texas, USA. Vice-President, Finance: Bharat Kaku, Georgetown University, Washington DC, USA. Vice President, Meetings: Jerry Burke, Georgia Southern University, Statesboro, Georgia, USA. Vice-President, Member Activities: Funda Sahin, University of Houston, Houston, Texas, USA Vice-President, Colleges: Xiuli He, University of North Carolina, Charlotte, North Carolina, USA. Vice-President, Publications: Chelliah Sriskandarajah, Texas A & M University, College Station, Texas, USA. Vice-President, Communications: Henrique Correa, Rollins College, Winter Park, FL, USA Vice-President, Industry: Russell Allgor, Chief Scientist, Worldwide Operations and Amazon Logistics, USA. Vice President-Americas: Dr. Hugo T.Y. Yoshizaki, University of São Paulo (USP), Brazil. Vice-President, Africa & Middle East: Dino Petrarolo, SVP Competitive Capabilities International, Johannesburg, South Africa. Vice-President, Europe: Amit Eynan, University of Richmond, Virginia, USA. Vice President-Australasia: Zhaofang Mao, Tianjin University, Tianjin, China. Secretary: Haoying Sun, University of Kentucky, USA. BOARD MEMBERS Ananth Raman, Harvard Business School, USA. Annabelle Feng, Purdue University, USA. Norma Harrison, Macquarie University, Sydney, Australia. Jack Kanet, University of Dayton, Dayton, Ohio, USA. Gal Raz, Western University, Ontario, Canada. Founder & Editor-In-Chief, POM: Kalyan Singhal, Merrick School of Business, University of Baltimore, Baltimore, MD, USA Director of Strategic Planning: Martin Starr, Crummer Graduate School of Business, Rollins College Winter Park, FL, USA Executive Director: Sushil Gupta, College of Business Administration, Florida International University, Miami, FL, USA Associate Executive Director for Global Initiatives and Outreach: Nagesh Murthy, University of Oregon, Eugene, OR, USA Associate Executive Director of POMS Information Technology Services and Web Editor: Subodha Kumar, Temple University, Philadelphia, PA, USA 192

POMS 30th Annual Conference, 2019, Washington DC Sponsors and Exhibitors

Platinum Sponsors

Scheller College of Business, Georgia Institute of Technology • Sponsor of Coffee Break • Co-Sponsor of Plenary Sessions, President’s Reception, Awards Luncheon, Program Book, Conference Bag, and Welcome Reception • Track Sponsor: Empirical Research in OM (ERO), Sustainable Operations (SUST), Product Innovation and Technology Management (PITM) • Track Co-Sponsor: Behavioral Operations Management (BOM)

College of Business, City University of Hong Kong • Co-Sponsor of Plenary Sessions, President’s Reception, Welcome Reception, and Conference Bag • Track Co-Sponsor: Data Science (DSC), Global Supply Chain Management (GSCM), POM in Practice PPR)

JD.Com • Sponsor of Logo on Conference Badge • Co-Sponsor of Welcome Reception • Sponsor of POMS-JD.Com Best Data-Driven Research Paper Competition

Széchenyi University - SzEEDSM • Co-Sponsor of Plenary Sessions, Awards Luncheon • Sponsor of Coffee Break • Track Sponsor: Energy Supply Chain (ENR)

Gold Sponsors

D'Amore-McKim School of Business, Northeastern University • Track Sponsor: Humanitarian Operations and Crisis Management (HOCM), Retail Operations (RO) • Track Co-Sponsor: Global Supply Chain Management (GSCM) • Sponsor of Coffee Break

193

Silver Sponsors

Indian School of Business • Track Sponsor: Next Generation Operations (NGO) • Track Co-Sponsor: Teaching/Pedagogy in POM (TPOM) • Emerging Scholars Program and Breakfast

May Business School, Texas A&M University • Sponsor of Academic Leadership Group’s kickoff breakfast • Track Sponsor: Healthcare Operations Management (HOM) • Track Co-Sponsor: Healthcare Analytics (HCA), Closed Loop Supply Chain (CLSC)

Fox School of Business, Temple University • Track Sponsor: Marketing and Operations Management (MOM), Information Systems and Operations Management (ISOM) • Co-Sponsor of Department Editors and Senior Editors Meeting

Bronze Sponsors

Naveen Jindal School of Management, The University of Texas at Dallas • Sponsor of Coffee Break, Practice Leaders Session 2 • Co-Sponsor of President’s Reception • Track Sponsor: Supply Chain Risk Management (SCR) • Track Co-Sponsor: Behavioral Operations Management (BOM)

Lundquist College of Business, University of Oregon • Sponsor of POMS International Meetings Organizers’ Reception, Practice Leaders Session 1 • Sponsor of Coffee Break • Track Sponsor: Socially Responsible Operations (SRO), Operations and Sports Management (OSM) • Track Co-Sponsor: Closed Loop Supply Chain (CLSC)

College of Management and Economics, Tianjin University • Track Co-Sponsor: Healthcare Analytics (HCA) • Track Sponsor: Emerging Topics in Operations Management (GEOM)

Darla Moore School of Business, University of South Carolina • Track Sponsor: Supply Chain Analytics (SCA) • Co-Sponsor of Department Editors and Senior Editors Meeting

194

Carey Business School, Johns Hopkins University • Sponsor of Coffee Break • Track Sponsor: Purchasing and Supplier Management (PSM) • Track Co-Sponsor: Data Science (DSC)

Krannert School of Management, Purdue University • Track Sponsor: Revenue Management and Pricing (RMP), Service Operations (SOM) • Track Co-Sponsor: Teaching and Pedagogy (TPOM)

McGraw Hill Education • Track Sponsor: Supply Chain Management (SCM)

Responsive Learning Technologies • Sponsor of Corporate Session • Sponsor of Coffee Break

Track Sponsor

School of Business, George Mason University • Track Sponsor: Public Sector Operations Management (PSOM)

Mini-Conference Sponsors

College of Business, City University of Hong Kong • Mini-Conference on Operational Excellence

Széchenyi University - SzEEDSM • Mini-Conference on Humanitarian Operations and Crisis Management

Fox School of Business, Temple University • Mini-Conference on Healthcare Operations Management

Lundquist College of Business, University of Oregon • Mini-Conference on Sustainable Operations

Journal of Supply Chain Management • Mini-Conference on Supply Chain Management

195

Doctoral Consortium Sponsors

Naveen Jindal School of Management The University of Texas at Dallas Széchenyi University - SzEEDSM

Exhibitors

Responsive Learning Technologies McGraw Hill Case Center LINKS Simulation MyEducator Springer MindBoGlen Sage Publishing Processimlabs.com Hercher Publishing

196

INSTRUCTIONS

to find the TIME AND LOCATION

of the session you have a

PRESENTATION

or are the

SESSION CHAIR

1. Go to the Author Index and the Session Chair Index (please check both to ensure none are missed).

2. Find your name.

3. Number(s) in parentheses show the session number(s).

4. Sessions are listed in the Presentation Schedule in ascending order by the session numbers.

5. Presentation Schedule provides the room, day and time of presentation.

OR Search for your sessions by using the POMS Conference App Link to the App provided at: https://pomsmeetings.org/conf-2019/ Tracks and Abbreviations 197

Track Name Abbreviation Behavioral Operations Management BOM

Closed Loop Supply Chains CLSC

Data Science DSC

Economics Models in Operations Management EMO

Emerging Topics in Operations Management GEOM

Empirical Research in Operations Management ERO

Energy Supply Chains ENR

Environmental Operations Management EOM

Finance and Operations Management FOM

Global Supply Chain Management GSCM

Healthcare Analytics HCA

Healthcare Operations Management HOM

Humanitarian Operations and Crisis Management HOCM

Information Systems and Operations Management ISOM

Inventory Management INVM

Manufacturing Operations MANF

Marketing and Operations Management MOM

Next Generation Operations NGO

Operational Excellence OEX

Operations and Sports Management OSM

Panels & Meetings MEET

POM in Food and Agriculture PAG

POM in Practice PPR

Product Innovation and Technology Management PITM

Public Sector Operations Management PSOM Tracks and Abbreviations 198

PublicTrack NameSector Operations Management AbbreviationPSOM

Purchasing and Supplier Management PSM

Retail Operations RO

Revenue Management and Pricing RMP

Scheduling and Logistics SCHL

Service Operations SOM

Social Media and Internet of Things SMA

Socially Responsible Operations SRO

Supply Chain Analytics SCA

Supply Chain Management SCM

Supply Chain Risk Management SCR

Sustainable Operations SUST

Teaching/Pedagogy in POM TPOM 199 Friday, May 03, 2019

Track 08:00 AM - 09:30 AM 09:45 AM - 11:15 AM 01:45 PM - 03:15 PM 04:30 PM - 06:00 PM Note: In the following matrix the room names are followed by the session # given in the program book.

BOM Columbia 9, #25 Columbia 9, #63 Columbia 9, #101 Columbia 9, #139

CLSC Piscataway, #39 Piscataway, #77 Piscataway, #115

DSC Cardozo, #53 Cardozo, #91 Cardozo, #129

EMO Fairchild West, #12 Fairchild West, #50 Fairchild West, #88 Fairchild West, #126

GEOM Kalorama, #5 Kalorama, #43 Kalorama, #81 Kalorama, #119

ERO Lincoln West, #31 Lincoln West, #69 Lincoln West, #107 Lincoln West, #145

ENR

EOM Embassy, #13 Embassy, #51 Embassy, #89 Embassy, #127 Piscataway, #1

FOM Holmead West, #8 Holmead West, #46 Columbia 2, #94 Columbia 2, #132

GSCM Holmead East, #7 Holmead East, #45

HCA Columbia 4, #20 Columbia 4, #58 Columbia 4, #96 Columbia 4, #134

HOM Columbia 6, #22 Columbia 5, #59 Columbia 5, #97 Columbia 5, #135 Columbia 6, #60 Columbia 6, #98 Columbia 6, #136

HOCM Lincoln East, #30 Lincoln East, #68 Lincoln East, #106 Lincoln East, #144 Monroe, #29 Monroe, #67 Monroe, #105 Monroe, #143

ISOM

INVM Columbia 11, #27 Columbia 11, #65 Columbia 11, #103 Columbia 11, #141

MANF Jay, #6 Jay, #44 Jay, #82 Jay, #120

MOM Oak Lawn, #78 Oak Lawn, #116

NGO Gunston West, #10 Gunston West, #48 Gunston West, #86 Gunston West, #124

OEX Columbia 2, #18 Columbia 2, #56 Holmead West, #84 Holmead West, #122

OSM

MEET Jefferson East, #70 Jefferson East, #108

PAG Northwest, #3 Northwest, #79 Northwest, #117

PPR

PITM Columbia 10, #26 Columbia 10, #64 Columbia 10, #102 Columbia 10, #140 Columbia 3, #19 Columbia 3, #95 Columbia 3, #133

PSOM Morgan, #4 Morgan, #42 Morgan, #80 Morgan, #118

PSM Gunston East, #9 Gunston East, #47 Gunston East, #123

RO Columbia 5, #21 Holmead East, #83 Columbia 12, #142

RMP Du Pont, #14 Du Pont, #52 Du Pont, #90 Du Pont, #128 Oak Lawn, #40

SCHL Columbia 1, #17 Columbia 1, #55 Columbia 1, #93 Columbia 1, #131 200 SOM Columbia 12, #28 Columbia 12, #66 Columbia 12, #104

SMA Coats, #16 Coats, #54 Coats, #92 Coats, #130

SRO Fairchild East, #11 Fairchild East, #49 Fairchild East, #87 Fairchild East, #125

SCA Intl Ballroom East, #37 Intl Ballroom East, #75 Intl Ballroom East, #113

SCM Columbia 7, #23 Columbia 7, #61 Columbia 7, #99 Columbia 7, #137 Columbia 8, #24 Columbia 8, #62 Columbia 8, #100 Columbia 8, #138

SCR Georgetown East, #34 Georgetown East, #72 Georgetown East, #110 Georgetown East, #148 Jefferson West, #33 Jefferson West, #71 Jefferson West, #109 Jefferson West, #147

SUST Cabinet, #36 Cabinet, #74 Cabinet, #112 Cabinet, #150 Holmead East, #121

TPOM Georgetown West, #35 Georgetown West, #73 Georgetown West, #111 Georgetown West, #149 201 Saturday, May 04, 2019

Track 08:00 AM - 09:30 AM 09:45 AM - 11:15 AM 11:30 AM - 01:00 PM 02:15 PM - 03:45 PM 04:00 PM - 05:30 PM Note: In the following matrix the room names are followed by the session # given in the program book.

BOM Columbia 9, #177 Columbia 9, #215 Columbia 9, #253 Columbia 9, #291 Columbia 9, #329 Holmead East, #197 Holmead East, #273 Holmead East, #311

CLSC Piscataway, #153 Piscataway, #191

DSC Cardozo, #167 Cardozo, #205 Cardozo, #243 Cardozo, #281 Cardozo, #319

EMO Fairchild West, #164 Fairchild West, #202 Fairchild West, #240 Fairchild West, #278 Fairchild West, #316

GEOM Kalorama, #157 Kalorama, #195 Kalorama, #233 Jay, #272 Jay, #310 Kalorama, #271 Kalorama, #309

ERO Lincoln East, #182 Lincoln East, #220 Lincoln East, #258 Lincoln East, #296 Lincoln East, #334 Lincoln West, #183 Lincoln West, #221 Lincoln West, #259 Lincoln West, #297 Lincoln West, #335

ENR Piscataway, #229 Piscataway, #267 Piscataway, #305

EOM Embassy, #165 Embassy, #203 Embassy, #279 Embassy, #317

FOM Holmead West, #160 Holmead West, #198 Holmead West, #236 Holmead West, #274 Holmead West, #312

GSCM Jay, #234

HCA Columbia 3, #171 Columbia 3, #209 Columbia 4, #248 Columbia 4, #286 Columbia 4, #324 Columbia 4, #172 Columbia 4, #210

HOM Columbia 5, #173 Columbia 5, #211 Columbia 5, #249 Columbia 5, #287 Columbia 5, #325 Columbia 6, #174 Columbia 6, #212 Columbia 6, #250 Columbia 6, #288

HOCM Monroe, #181 Monroe, #219 Monroe, #257 Gunston East, #275 Gunston East, #313

ISOM Northwest, #307

INVM Columbia 11, #179 Columbia 11, #217 Columbia 11, #255 Columbia 11, #293 Columbia 11, #331

MANF Coats, #244 Coats, #282 Coats, #320

MOM Oak Lawn, #154 Oak Lawn, #192 Oak Lawn, #230 Oak Lawn, #268 Oak Lawn, #306

NGO Gunston West, #162 Gunston West, #200 Gunston West, #238 Gunston West, #276 Gunston West, #314

OEX Columbia 2, #170 Columbia 2, #208 Columbia 2, #246 Columbia 2, #284 Columbia 2, #322 Columbia 3, #285 Columbia 3, #323

OSM Northwest, #193 Northwest, #231 Northwest, #269

MEET Jefferson East, #184 Jefferson East, #222 Jefferson East, #260 Jefferson East, #298 Jefferson East, #336 Jefferson West, #337

PAG Northwest, #155

PPR Fairchild East, #163 Fairchild East, #201 Fairchild East, #239 Fairchild East, #277 Fairchild East, #315

PITM Columbia 10, #178 Columbia 10, #216 Columbia 10, #254 Columbia 10, #292 Columbia 10, #330

PSOM Morgan, #156 Morgan, #232 Morgan, #270 Morgan, #308

PSM Gunston East, #161 Gunston East, #199 Gunston East, #237 Monroe, #295 Monroe, #333

RO Georgetown West, #187 Georgetown West, #225 Embassy, #241 Jay, #158 Jay, #196 Georgetown West, #263

RMP Du Pont, #166 Du Pont, #204 Du Pont, #242 Du Pont, #280 Du Pont, #318 202 SCHL Columbia 1, #169 Columbia 1, #207 Columbia 1, #245 Columbia 1, #283 Columbia 1, #321

SOM Columbia 12, #180 Columbia 12, #218 Columbia 12, #256 Columbia 12, #294 Columbia 12, #332 Columbia 3, #247

SMA Coats, #168 Coats, #206

SRO

SCA Intl Ballroom East, #189 Intl Ballroom East, #227 Intl Ballroom East, #265 Intl Ballroom East, #303 Intl Ballroom East, #341

SCM Columbia 7, #175 Columbia 7, #213 Columbia 7, #251 Columbia 7, #289 Columbia 7, #327 Columbia 8, #176 Columbia 8, #214 Columbia 8, #252 Columbia 8, #290 Columbia 8, #328

SCR Georgetown East, #186 Georgetown East, #224 Georgetown East, #262 Georgetown East, #300 Georgetown East, #338

SUST Cabinet, #188 Cabinet, #226 Cabinet, #264 Cabinet, #302 Cabinet, #340 Holmead East, #159 Columbia 6, #326

TPOM Georgetown West, #301 Georgetown West, #339 203 Sunday, May 05, 2019

Track 08:00 AM - 09:30 AM 09:45 AM - 11:15 AM 11:30 AM - 01:00 PM 02:45 PM - 04:15 PM 04:30 PM - 06:00 PM Note: In the following matrix the room names are followed by the session # given in the program book.

BOM Columbia 9, #367 Columbia 9, #405 Columbia 9, #443 Columbia 9, #481 Columbia 9, #519

CLSC

DSC Cardozo, #357 Cardozo, #395 Cardozo, #433 Cardozo, #471

EMO Cardozo, #509

GEOM Jay, #348 Jay, #386 Jay, #424 Jay, #462 Jay, #500

ERO Lincoln West, #373 Lincoln West, #411 Lincoln West, #449 Lincoln West, #487 Lincoln West, #525

ENR Piscataway, #343 Piscataway, #381 Piscataway, #457 Piscataway, #495

EOM Embassy, #355 Embassy, #393 Embassy, #431 Embassy, #507

FOM

GSCM Holmead East, #349 Holmead East, #387 Holmead East, #425 Holmead East, #463 Holmead East, #501

HCA Columbia 4, #362 Columbia 4, #400 Columbia 4, #438 Columbia 4, #476 Columbia 4, #514

HOM Columbia 3, #361 Columbia 3, #399 Columbia 3, #437 Columbia 5, #477 Columbia 5, #515 Columbia 5, #363 Columbia 5, #401 Columbia 5, #439 Columbia 6, #478 Columbia 6, #516 Columbia 6, #364 Columbia 6, #402 Columbia 6, #440

HOCM Gunston East, #351 Gunston East, #389 Lincoln East, #448 Lincoln East, #486 Lincoln East, #524 Lincoln East, #410 Monroe, #447 Monroe, #485 Monroe, #523

ISOM Northwest, #345 Northwest, #383 Northwest, #421

INVM Columbia 11, #369 Columbia 11, #407 Columbia 11, #445 Columbia 11, #483 Columbia 11, #521

MANF Coats, #358 Coats, #396 Coats, #434 Coats, #472

MOM Oak Lawn, #382 Oak Lawn, #420 Oak Lawn, #458 Oak Lawn, #496

NGO Gunston West, #352 Gunston West, #390 Gunston West, #428 Columbia 3, #475 Columbia 3, #513 Gunston West, #466 Gunston West, #504

OEX Columbia 2, #360 Columbia 2, #398 Columbia 2, #436 Columbia 2, #474 Columbia 2, #512

OSM

MEET Georgetown West, #491

PAG

PPR Fairchild East, #353 Fairchild East, #391 Fairchild East, #429 Fairchild East, #467 Fairchild East, #505

PITM Columbia 10, #368 Columbia 10, #406 Columbia 10, #444 Columbia 10, #482 Columbia 10, #520 Piscataway, #419

PSOM Morgan, #346 Morgan, #384 Morgan, #422 Morgan, #460

PSM Monroe, #371 Monroe, #409 Gunston East, #427 Gunston East, #465 Gunston East, #503 Morgan, #498

RO Holmead West, #350 Holmead West, #388 Holmead West, #426 Holmead West, #464 Holmead West, #502 Jefferson East, #374 Jefferson East, #412 Jefferson East, #450

RMP Du Pont, #356 Du Pont, #394 Du Pont, #432 Du Pont, #470 Du Pont, #508

Columbia 1, #359 Columbia 1, #397 Columbia 1, #435 Columbia 1, #473 Columbia 1, #511 Columbia 1, #359 Columbia 1, #397 Columbia 1, #435 Columbia 1, #473 Columbia 1, #511 204 SCHL

SOM Columbia 12, #370 Columbia 12, #408 Columbia 12, #446 Columbia 12, #484 Columbia 12, #522

SMA Northwest, #459 Northwest, #497

SRO Fairchild West, #354 Fairchild West, #392 Fairchild West, #430 Fairchild West, #468 Fairchild West, #506

SCA Intl Ballroom East, #379 Intl Ballroom East, #417 Intl Ballroom East, #455 Intl Ballroom East, #493 Intl Ballroom East, #531

SCM Columbia 7, #365 Columbia 7, #403 Columbia 7, #441 Columbia 7, #479 Columbia 7, #517 Columbia 8, #366 Columbia 8, #404 Columbia 8, #442 Columbia 8, #480 Columbia 8, #518

SCR Georgetown East, #376 Georgetown East, #414 Georgetown East, #452 Georgetown East, #490 Georgetown East, #528 Jefferson West, #451 Jefferson West, #489 Jefferson West, #527

SUST Cabinet, #378 Cabinet, #416 Cabinet, #454 Cabinet, #492 Cabinet, #530 Jefferson West, #375 Jefferson West, #413 Jefferson East, #488

TPOM Georgetown West, #377 Georgetown West, #415 Georgetown West, #453 Georgetown West, #529 205 Monday, May 06, 2019

Track 08:00 AM - 09:30 AM 09:45 AM - 11:15 AM Note: In the following matrix the room names are followed by the session # given in the program book.

BOM Columbia 9, #557 Columbia 9, #595

CLSC

DSC

EMO Cardozo, #547 Cardozo, #585

GEOM Jay, #538 Jay, #576 Piscataway, #533

ERO Lincoln West, #563 Lincoln West, #601

ENR

EOM Embassy, #583

FOM Embassy, #545

GSCM Holmead East, #539 Holmead East, #577

HCA Columbia 4, #552 Columbia 4, #590

HOM Columbia 5, #553 Columbia 5, #591 Columbia 6, #554 Columbia 6, #592

HOCM Lincoln East, #562 Lincoln East, #600 Monroe, #561 Monroe, #599

ISOM

INVM Columbia 11, #559 Columbia 11, #597

MANF

MOM Oak Lawn, #534 Oak Lawn, #572

NGO Gunston West, #542 Gunston West, #580

OEX Columbia 2, #550

OSM

MEET

PAG

PPR

PITM Columbia 10, #558 Columbia 10, #596

PSOM

PSM Gunston East, #541 Gunston East, #579

RO Georgetown West, #567 Georgetown West, #605 Holmead West, #540 Holmead West, #578

RMP Du Pont, #546

SCHL Columbia 1, #549 Columbia 1, #587 Columbia 3, #551 Columbia 3, #589 206 SOM Columbia 12, #560 Columbia 12, #598 Jefferson East, #564 Jefferson East, #602

SMA Northwest, #535

SRO Fairchild West, #544 Fairchild West, #582

SCA Intl Ballroom East, #569

SCM Columbia 7, #555 Columbia 7, #593 Columbia 8, #556 Columbia 8, #594

SCR Georgetown East, #566 Georgetown East, #604 Jefferson West, #565 Jefferson West, #603

SUST Cabinet, #568 Cabinet, #606 Fairchild East, #543 Fairchild East, #581

TPOM FLOOR PLAN 207 WASHINGTON HILTON 208

POMS 30th Annual Conference: 2019, Washington, DC, USA May 2 - 6, 2019 follow us on Twitter at @POMSSociety and on Facebook at "Production and Operations Management Society" CONFERENCE TIMETABLE Start Time End Time Event Location

Thursday, May 2, 2019 College Mini-Conferences and Tours: see Colleges TimeTable below 10:00 AM 6:00 PM POMS Mini-Conference and Annual Conference Registration & Check-in Terrace Foyer

Friday, May 3, 2019 7:00 AM 5:00 PM POMS Annual Conference Registration & Check-in Columbia West 9:00 AM 5:00 PM Exhibits Open Columbia West 8:00 AM 9:30 AM Breakout Sessions 9:30 AM 9:45 AM Coffee Break Columbia West, Columbia North, Lobby Break Area, Concourse Foyer 9:45 AM 11:15 AM Breakout Sessions POMS Practice Leaders 1: Amit Garg – CR Mantra Inc; Kevin Knarr – 9:45 AM 11:15 AM Jefferson East UnitedHealthcare; Linda Whitaker – Cognira Plenary Session: 1. Volatility and Synergies in Hybrid Energy Systems – Stefan Reichelstein, Stanford University; William R. Timken Prof. of Accounting, Emeritus International Ballroom 11:30 AM 12:35 PM 2. Entrepreneurial Operations and Action Learning: A Play within a Play – Charles H. Center Fine, Chrysler LGO Prof. of Mgmt, MIT; Pres. & Dean, Asia School of Business 12:35 PM 1:45 PM Lunch on your own 1:45 PM 3:15 PM Breakout Sessions POMS Practice Leaders 2: Dino Petrarolo – CCI Inc. & NrG; Colin Kessinger – end-to- 1:45 PM 3:15 PM Jefferson East end Analytics; Constantine Moros – EY-Advisory Services Plenary Session: Revolutionizing Health Care with Data Analytics and Operations International Ballroom 3:30 PM 4:05 PM Management -- Wallace J. Hopp, Distinguished University Professor & Associate Dean, Ross Center School of Business, University of Michigan 4:05 PM 4:30 PM Coffee Break Columbia West, Columbia North, Lobby Break Area, Concourse Foyer 4:30 PM 6:00 PM Breakout Sessions 6:15 PM 7:00 PM POMS Business Meeting (Please attend ••all are invited) Columbia 1 Heights Courtyard 7:00 PM 8:00 PM Welcome Reception (Open to all registered attendees & guests) (or Int'l Ballroom Center)

Saturday, May 4, 2019 7:30 AM 5:00 PM POMS Annual Conference Registration & Check-in Columbia West 7:00 AM 7:50 AM College President's Breakfast (by invitation) Jefferson West 7:00 AM 11:00 AM Emerging Scholars Breakfast & Program (for Registered Participants) Jefferson East 9:00 AM 5:00 PM Exhibits Open Columbia West 8:00 AM 9:30 AM Breakout Sessions 9:30 AM 9:45 AM Coffee Break Columbia West, Columbia North, Lobby Break Area, Concourse Foyer 9:45 AM 11:15 AM Breakout Sessions 11:15 AM 11:30 AM Coffee Break Columbia West, Columbia North, Lobby Break Area, Concourse Foyer 11:30 AM 1:00 PM Breakout Sessions 11:30 AM 4:15 PM Doctoral Consortium (for Registered Participants) Jefferson East 1:00 PM 2:15 PM Lunch on your own 1:00 PM 2:15 PM Program Committee and Track Chairs Lunch (by invitation) Jefferson West 2:15 PM 3:45 PM Breakout Sessions 2:15 PM 3:45 PM Meeting of POM Senior and Department Editors (by invitation) Jefferson West 3:45 PM 4:00 PM Coffee Break Columbia West, Columbia North, Lobby Break Area, Concourse Foyer 4:00 PM 5:30 PM Breakout Sessions 4:00 PM 5:30 PM Meet the POM Editors (Open to all registered attendees) Jefferson West 5:45 PM 6:30 PM College Business Meetings (all): see Colleges TimeTable below International Ballroom 6:30 PM 8:00 PM President's Reception & POM Journal Awards (Open to all registered attendees & guests) Center 7:30 PM 8:15 PM e-Debate / Conversation #POMS2019 #eDebate Concourse Foyer 209

Sunday, May 5, 2019 7:30 AM 5:00 PM POMS Annual Conference Registration & Check-in Columbia West 7:00 AM 7:50 AM Academic Leadership Group Kick Off Breakfast (by invitation) Kalorama 8:00 AM 9:30 AM Breakout Sessions 9:00 AM 5:00 PM Exhibits Open Columbia West 9:00 AM 4:00 PM POMS Board Meeting (by invitation) Kalorama 9:30 AM 9:45 AM Coffee Break Columbia West, Columbia North, Lobby Break Area, Concourse Foyer 9:45 AM 11:15 AM Breakout Sessions 11:15 AM 11:30 AM Coffee Break Columbia West, Columbia North, Lobby Break Area, Concourse Foyer 11:30 AM 1:00 PM Breakout Sessions International Ballroom 1:00 PM 2:30 PM Awards Ceremony & Luncheon (Open to all registered attendees & guests) Center 2:45 PM 4:15 PM Breakout Sessions 4:15 PM 4:30 PM Coffee Break Columbia West, Columbia North, Lobby Break Area, Concourse Foyer 4:30 PM 6:00 PM Breakout Sessions 6:30 PM 7:30 PM International Meetings Organizers’ Reception Jefferson East

Monday, May 6, 2019 7:30 AM 10:00 AM POMS Annual Conference Registration & Check-in Columbia West 9:00 AM 11:00 AM Exhibits Open Columbia West 8:00 AM 9:30 AM Breakout Sessions 9:30 AM 9:45 AM Coffee Break Columbia West, Columbia North, Lobby Break Area, Concourse Foyer 9:45 AM 11:15 AM Breakout Sessions

POMS COLLEGES TIMETABLE Start Time End Time Event Location

Thursday, May 2, 2019 10:00 AM 6:00 PM Registration for all Mini-Conferences & Main Conference Terrace Foyer MINI-CONFERENCES 1:00 PM 6:00 PM College of Healthcare Operations Management Mini-Conference Holmead 12:00 PM 6:00 PM College of Humanitarian Oprs. & Crisis Mgt. Mini-Conference Kalorama 12:00 PM 6:00 PM College of Operational Excellence Mini-Conference Cardozo 12:00 PM 10:00 PM College of Supply Chain Management Mini-Conference & Dinner Int'l Ballroom Center 12:00 PM 6:00 PM College of Sustainable Operations Mini-Conference Fairchild RECEPTION 6:00 PM 7:30 PM Mini-Conference Reception Int'l Ballroom East

Friday, May 3, 2019 TOURS 2:00 PM 5:00 PM College of Service Operations Tour: Hilton’s Innovation Gallery Terrace Foyer Entrance

Saturday, May 4, 2019 5:45 PM 6:30 PM College of Behavior in Operations Management Business Meeting Columbia 9 5:45 PM 6:30 PM College of Healthcare Operations Management Business Meeting Columbia 5 5:45 PM 6:30 PM College of Humanitarian Oprs. & Crisis Mgt. Business Meeting Columbia 1 5:45 PM 6:30 PM College of Operational Excellence Business Meeting Columbia 2 5:45 PM 6:30 PM College of Product Innovation & Tech. Mgmt. Business Meeting Columbia 10 5:45 PM 6:30 PM College of Service Operations Business Meeting Columbia 4 5:45 PM 6:30 PM College of Supply Chain Management Business Meeting Columbia 7 5:45 PM 6:30 PM College of Sustainable Operations Management Business Meeting Columbia 3