Making the right mobility choices! 7-11 June 2009

Updated Programme March 2009

27 Congress th 58 Sessions UITP World Congress Over 250 exhibitors and and 14 Expo Forum Mobility & City Transport Exhibition Sessions Over 100 speakers from 36 countries

High-level Networking programme

Be part of it 58th UITP World congress and Mobility & City Transport Exhibition

Sunday 7 June 2009 Pre-congress day

10:30-14:00 City Tram Tour

Tour of Vienna’s historic centre. Both vintage and new trams will be circling the Ringstrasse. Visit of various museums, parks and monuments. Apfelstrudel, coffee and a light snack are included.

15:30-17:00 UITP General Assembly for UITP Members only

19:30 UITP President and Local host Reception

Hosted at the Strassenbahn museum, the largest museum dedicated to the development of one city’s transport network – the city of Vienna.

Monday 8 June 2009

10:30-12:00 Opening Ceremony : Congress and Exhibition

Invited Keynote Speaker : Bruno Marzloff Keynote Speech: «What mobility options for City 2.0?»

Bruno Marzloff, sociologist, Groupe Chronos, Consultants Group on Sociological Studies (France), author of the book «Mobilités, trajectoire fl uides» (Mobility, fl uid tracks).

In the current context of structural crisis, how to get rid of the old «private car - public transport» dichotomy? What kind of public-private mobility options are emerging? How will they be packaged and marketed? What role can IT play to support such a trend? 2

12:30-14:00 Lunch

14:00-15:30 Local host session

Chair: Dr. Csaba Székely, Generaldirektor, GYSEV/Raaberbahn, Wulkaprodersdorf, Austria

> Wiener Linien: a strong brand for a higher standard of living Dr. Michael Lichtenegger, Managing Director, Wiener Linien (WL), Vienna, Austria

> Future Prospects for ÖBB-Personenverkehr AG as mobility partner in Austria and Central Eastern Europe (CEE) Mag.ª Gabriele Lutter, Member of the Board, Österreichische Bundesbahnen, ÖBB Personenverkehr AG, Vienna, Austria

> Working together – the successful co-operation between the regions of Vienna, Lower Austria, Burgenland and the Federal Government Mag.ª Alexandra Reinagl, Managing Director, Verkehrsverbund Ost-Region (VOR), Vienna, Austria

14.00-15.30 Expo Forum 1 Security & safety

Get prepared for emergency response to hazardous materials propagation in subways – the Orgamir research project Indanet AG, Jürgen Fuchs, Director of Business Center Fire protection Fogtec/Müller, Roger Dirksmeier, General Manager Rail Systems Shared responsability for public transport security - what values can be added by a private service provider? Securitas, Andrea Soehnchen, Strategic Development Director Public Transport

Passengers in the trap – Safety Solutions for vehicle doors Simultaneous interpretation MAYSER, Peter Konradt, Sales Manager Public Transport Applications in English, French, German Securing wheelchairs in public transport & Spanish Q’Straint, Alexander Roth, Sales Manager Europe

Held in English only Making the right mobility choices! 7-11 June 2009

Monday 8 June 2009

14.00-15.30 Expo Forum 2 IT for rail : the right signal !

Building ICT capability into trains & stations ALSTOM, Philippe Hervy, Platform Product Manager

New COPP system: safety critical SIL3 control for platform screen doors Clearsy, Thierry Servat, President

Assessing rail infrastructure investments with lyfe-cycle-cost Die Ingenieurwerkstatt, Christian Trescher

Re-signalling options: CBTC or CBTC overlay Thales, David Dimmer, Seltrac MS Product Manager

Da Vinci, technology for railways traffi c control systems Indra Sistemas, Mark Rocky, Director of International Projects AFC & Railway System Division

15:30-16:00 Coffee break

16:00-17:30 Plenary Session Public Transport : THE smart and green solution to the crisis

The current economic downturn tends to overshadow all other concerns; however, when the economy recovers, we will realise that the problems facing our cities will not have disappeared. Congestion, poor air quality, over-crowded public transport, traffi c accidents will remain; in fact it is very likely that they will have got worse. To ensure that cities keep their competitive edge, redoubling efforts and timely investments will bring double benefi ts: sustaining economic activity and local jobs in the short term, and anticipating changes and the (transport) infrastructure necessary for the economy to bounce back in the medium and longer term.

Chair: Philippe Segretain, Président, Egis, Paris, France

> Credit crunch and economic crisis – a chance or a threat for public transport? The view of a bank 3 Herr Dr. Andreas Hopf, Senior Vice President, Raiffeisenlandesbank NÖ-Wien AG & Managing Director of Central Danube Region, Marketing & Development GmbH, Vienna, Austria.

In the current economic downturn, numerous governments call for public investments especially into infrastructure, to stimulate employment and economic activities. However, private capital investments should also be tapped into. How can the sector become more attractive to them and what are the likely consequences of the current situation? Our sector does not have a reputation for high yields of ROI, but it offers security and can be very attractive for long term placement, as well as for risk-averse investors. Public transport facilities do generate patronage and regular cash-fl ow… Money is there! But we need to communicate and campaign more and better and attract the attention of lenders.

> Making the right mobility choice José Manuel Pradillo, General Manager, Consorcio Regional de Madrid, Madrid, Spain

Madrid is unique in the world - 178 km of metro, 55 km of LRT and 43 km of commuter railways have been built or are expected in just 15 years. It’s the showcase for co/modality, building interchanges, of integration, in one word of seamless mobility. How was this done and how was it affordable? Also how is the economic downturn now affecting this dynamic and the on-going developments of LRT and BRT? What will the counter-attack be?

> Why and how to anticipate the end of oil and change mobility? The case of Dubai, host of the 2011 UITP Congress Mattar Al Tayer, Chairman and Executive Director, Roads and Transport Authority, Dubai, United Arab Emirates

The Middle East has long been a terra incognita for public transport. But with fi rm growth of population, jobs and urbanisation, the need for effi cient mobility has emerged. Dubai was probably one of the fi rst states to recognise this and to embark on a radical change with the development of an ambitious multimodal system and very supportive policies to get people out of their SUVs. Will this positive policy be impacted by the real-estate contraction? Discover a fresh approach to planning, investment and communicating.

> Growth and crisis, contradiction or opportunity? Dr. Jacob Kam, Head of Operations Engineering, MTR Corporation Ltd, MTRC, Hong Kong

Building on its reputation of excellence, MTR, Hong Kong listed local metro operator, has embarked on an external growth course. After the successful consolidation of the “home” rail business (merger with KCRC), it has recently managed to expand its activities in mainland China, Asia, the Middle East and most recently in Europe. Asia is hard hit by the current crisis, with the GDP forecast revised from + 4.8% to -1.9% for 2009. How is this affecting the local business and transport needs? Discover how MTR is facing the situation and is diversifying its business portofolio to become less affected.

Disponible en www.uitp.org/vienna2009 58th UITP World congress and Mobility & City Transport Exhibition

16.00-17.30 Expo Forum 3 Better on track with advanced components!

Simplifying battery maintenance with diagnostics SMA Railway Technology GmbH, Andreas Berger, General Manager New technology for standardized automatic door Gebr. Bode GmbH & Co. KG, Andreas Schunke, CEO Systematic analysis of safety functions with diagnostics Elin EBG Traction, Daniel Prostrednik, Head of the Group Hybrid drives systems for rail vehicles. Solutions for new and refurbished rolling stock Voith Turbo GmbH & Co KG , Heinz Tengler, Senior Vice President Curve squeal noise: A problem that can be solved Ingralub AG, André Kofmehl, CEO

16.00-17.30 Expo Forum 4 Smart cards and smart ideas

The role of SME driver of innovation UITP, Robert Huber, UITP Vice President, Chairman of UITP Industry Assembly BMS / BIS in Korea (A Case Study of Kyunggi-Do) EB CORP., Hyung Jin Cho, Manager The importance of reader interoperability in Transit HID global, Hege Ask, Business Development Manager Automatic Fare Collection MIFARE Plus NXP Semiconductors Austria, Denis Scheller, Marketing Manager

Pilsen city card project Mikroelektronika, Vladimir Vojácek, Sales Department Tuesday 9 June 2009

4 09:00-10:30 SESSION 1 Gamble, guess or investigate: process and criteria for system selection

Making the right choice of transport system has never been more complex, and there is no ‘one size fi ts all’ strategy or decision-making process. A few examples will illustrate how to plan, design and fund the system. The capability to integrate into the urban fabric and to contribute to healthier living conditions, customer expectations and environmental impact are some of the attributes that will be reviewed in the session.

Chair: EUM Sung Jick, Chief Executive Offi cer & President, Seoul metropolitan rapid transit corporation, SMRT. To be confi rmed. > Finding the “right” public transport System for Hamburg Harbour City Rainer Schneider, Department Director, Hamburg-Consult GmbH, Hamburg, Germany

> New systems - new tendencies: 25 years of development of public transport in Paris and Ile-de-France Philippe Ventejol, Delegate of the Director, Régie autonome des transports parisiens (RATP), Paris, France

> Bus or tramway - fi nding the best cost-benefi t ratio for a middle sized town like Bern René Schmied, CEO, Bernmobil, Bern, Switzerland

> Strategy for long-term development of public transport in a large city: the case of Saratov Pavel Kuznetsov, Deputy General Director, Saratovgorelectrotrans, Saratov, Russia

09:00-10:30 SESSION 2 Will the new European Parliament set a new benchmark for transport policy?

In 2009 a new European Commission and a new EU Parliament will enter into function. In this context, UITP – through the EU-Committee – will put forward its policy recommendations and highlight the priority issues that should be tackled during the next parliamentary term. This will certainly include topics like “setting the right European framework conditions for a fair pricing system for all modes of transport, taking into account the externalities”.

Chair: Guido Del Mese, Chairman of the UITP EU Committee > Urban Transport Policy - The role of the European Parliament Reinhard Rack, Member of the European Parliament, Committee on Transport and Tourism, European Parliament, Brussels, Belgium. To be confi rmed. > Passengers at the heart of public transport Josef Schneider, Representative of the European Passengers’ Federation (EPF), Gent, Belgium. > Priorities for the next Parliamentary term Anthony Depledge, Director transport policy development, Arriva PLC, London, United Kingdom, Future Chairman of the EU-Committee.

Disponible en www.uitp.org/vienna2009 Making the right mobility choices! 7-11 June 2009

Tuesday 9 June 2009

09:00-10:30 SESSION 3 If you can’t measure it - you can’t manage it!

Reporting on performance is crucial to show real commitment and progress towards achieving a goal. A framework and a set of indicators for reporting the sustainable performance of public transport organisations, developed by transport professionals, will be presented. Being able to compare and contrast and improve transparency will ultimately help public transport show its true colours as a major driver for sustainable urban development and better communicate the advantages and contribution that public transport makes to communities.

Chair: Glenn Frommer, Head of Sustainability Development, MTR Corporation, (MTRC), Kowloon, Hong Kong

> Communicating and targeting the correct information to the right audience Glenn Frommer, Head of Sustainability Development, MTR Corporation (MTRC), Kowloon, Hong Kong

> Preparing a set of meaningful indicators for reporting on sustainable development Gunnar Heipp, Bereichsleiter, Münchner Verkehrsgesellschaft (MVG), Munich, Germany Peter Müller-Marschhausen, Geschäftsbereichsleiter Personal, Organisation und IT, Leipziger Verkehrsbetriebe GmbH (LVB), Leipzig, Germany

> Reporting for different audiences Eveline Branders, Coordinatrice Environnement-Développement Durable, Société des transports intercommunaux de Bruxelles (STIB), Brussels, Belgium

> 5-Minute Statements from charter signatories on how they report: Mode shift and transport-related greenhouse gas emissions in Melbourne, 2006-2031 Gavin Alford, Manager, Transport Policy Analysis & Research, Department of Transport, Melbourne, Australia

> Title to be confi rmed Witoon Hatairatana, Operations Director, Bangkok Metro Public Company Limited (BMCL), Bangkok, Thailand

09.00-10.30 Expo Forum 5 Intelligent mobility solutions from Vienna

Costs and benefi ts of geothermal energy utilization on urban railway infrastructure 5 Wiener Linien (WL), Andreas Oberhauser, Maintenance Process Manager

Intelligent transport systems in the Eastern region of Austria (Vienna region) Verkehrsverbund Ost-Region (VOR) GmbH, Hans Fiby, Project Manager

Twin city liner Vienna – Bratislava – High speed vessels on the Danube Raiffeisenlandesbank NOE-Wien, Andreas Hopf, Senior Vice President

10:30-11:00 Coffee break

11:00-12:30 SESSION 4 Mayors’ Summit

Public transport is today recognised as a critical element in the major societal debates such as climate change, energy effi ciency or poverty alleviation. Local administrations’ mission has changed from merely providing technical services and infrastructure to providing social services at large. Selected Mayors of the Central and Eastern Europe region have been invited by the Mayor of Vienna Dr. Michael Häupl. They will share mutual experience, innovative methods and effi cient cooperation with public transport decision-makers.

11:00-12:30 SESSION 5 A smile is worth a thousand welcomes!

Customer-oriented front-line staff and talented drivers are a vital resource for all public transport companies and all modes. The session will explore different situations around the world and identify best practices to attract and recruit new staff but also to turn them into skilled personnel via training and to establish long-term strategies to motivate and retain them.

Chair : Sylviane Delmas, Relations de Service, Régie autonome des transports parisiens (RATP), Paris, France Keynote Speaker: To be confi rmed.

> Round table Kodehi Gnahore, Directeur du Développement des RH, Société des transports abidjanais SA (SOTRA), Abidjan, Ivory Coast Marcos Bicalho, President of NTU, National Association of Brazilian Operators, Brasilia, Brazil Gang Yu, Manager, Human Resources Department, Shenzhen Metro, Shenzhen, China PR

Disponible en www.uitp.org/vienna2009 58th UITP World congress and Mobility & City Transport Exhibition

Tuesday 9 June 2009

11.00-12.30 Expo Forum 6 The hybrid drive is here!

Developing a full range of hybrid diesel-electric buses Van Hool NV, Sven Somers, Project Engineer On the road to emission-free urban buses - CITARO BlueTec@Hybrid EvoBus, Richard Averbeck, Executive Managing Director The solaris urbino 18 hybrid: leading in experience Solaris Bus & Coach S.A., Wolfgang Presinger, Senior Advisor to the Board MAN hybrid city bus - from prototypes to series production MAN, Rolf Döbereiner, Head of development alternative VDL Bus & Coach: innovative environmentally-friendly public transport solutions VDL, Ruud Bouwman, Director

12:30-14:00 Lunch

14:00-15:30 SESSION 6 Profi table bus systems: selected business models

This session will showcase some world class examples of self-supporting bus systems challenging the commonplace assumption that public transport systems are bound to be structurally in defi cit. The conditions to increase the attractiveness of the sector for users and investors will be investigated as well as the effi cient business models that are used. Chair: David Martin, CEO, Arriva PLC., Sunderland, United Kingdom

> Productivity of the CISA Bus System in Mexico Jesús Padilla Zenteno, General Manager, Corredor Insurgtentes S.A. de C.V.(CISA), Mexico city, Mexico

> Tender Recommendations for the procurement of new buses 6 Lars Johansson, Director Global Product Marketing, Volvo Bus Corporation, Gothenburg, Sweden

> KGL approach in developing profi table bus services in the Middle East Khaled Al Awadhi, General Manager, KGL Passenger Transport Services, Safat, Kuwait

> Environmental friendliness and profi tability of PT systems do not need to be contradictory Stefan Sahlmann, BRT Solution - Daimler Buses, Evobus GmbH, Stuttgart, Germany

14:00-15:30 SESSION 7 Accessing innovative sources of funding

Accessing suffi cient funding in a timely manner is crucial for the development of public transport, in particular in a context of fi nancial and economic crisis. Given the scarcity of public funding, fi nding alternative sources is vital. This session will present a critical assessment of alternative fi nancing schemes such as land value capture, complementary commercial activities and explore the potential of new fi nancing streams such as carbon and clean technology funds.

Chair: José Gustavo de Souza Costa, President, Opportrans Concessao Metroviaria SA, Rio de Janeiro, Brazil

> The Land Value Capture mechanisms José Sequeira, Director of the Audit Offi ce, Metropolitano de Lisboa EP, Lisbon, Portugal

> The Carbon market: threat or opportunity for PT? Speaker to be confi rmed

> Synergy between transport and life-style business: a new business model Mitsuo Higashi, Director of International Department, East Japan Railway Company, Tokyo, Japan

> Funding public transport through road user charges Anders Jordbakke, Chief Engineer & Project Manager for Oslopakke 3, Norwegian Public Roads Administration, Eastern Region, Oslo, Norway Simultaneous interpretation in English, French, German & Spanish

Held in English only Making the right mobility choices! 7-11 June 2009

Tuesday 9 June 2009

14:00-15:30 Expo Forum 7 Innovations in the rail sector

ECO4 - Solutions for energy friendly products Bombardier Transportation, Tjark Siefkes, Senior Director Product Management

Increased availability and safety with Catenary Monitoring System Sicat CMS Siemens AG, Gunter Hahn, Senior Specialist

Caf State-of-the-art light underground trains Caf, Aitor Gastañares Etxezarreta, Responsible of Research Projects

Effi cient connector/feeder systems for local urban transport Doppelmayr Cable Car GmbH & Co (DCC), Stephan Wabnegger, Chief Executive Offi cer

Using advanced technology to speed up metro lines capacity improvement Alstom, Christophe De Meyer, Tis Transit VP

14:00-15:30 Expo Forum 8 Global e-ticketing solutions

IT services and AFC - How to turn a supplier relationship could turn into a win/win partnership model Scheidt & Bachmann GmbH, Matthias Augustyniak, Managing Director

Making a world easier to live and travel : Strategy for a T-money world Korea Smart Card Co., Ltd (T-money), Billy Back, Global Director

e-Ticketing solutions server Parkeon, Philip Ayles, Marketing Director

IT can help to PT authorities and operators - Cases of Amman and Skopje Kentkart, Güliz Oztürk, International Marketing Manager

Electronic ticketing in Italy and new frontiers 7 Club Italia, Claudio Claroni, General Manager

15:30-16:00 Coffee break

16:00-17:30 SESSION 8 The more the merrier? Forecasting and coping with increasing demand

The demand for public transport is rising. Better infrastructures and services but also high fuel prices and environmental concerns are underpinning this trend. Public transport networks are increasingly facing capacity problems in particular at peak time. This session will explore how to forecast and to address demand in this new context. It will outline operational, organisational and infrastructure based responses to capacity issues. Chair: Georg Drechsler, Vorstandvorsitzender, Bremer Strassenbahnen AG, & Chairman of the Light Rail Committee, Bremen, Germany

> Infrastructure development: a metro circle line in the Paris Region Seymour Morsy, Directeur du Développement et de l’Action Territoriale, Régie autonome des transports parisiens (RATP), Paris, France

> Transport supply optimization - crowd management, skip stops and other operational tricks Speaker to be confi rmed, Metro de Santiago, Santiago, Chile

> Segregation and priority help all modes to integrate in urban fabric and to boost speed and demand Christian Dochy, Manager, Société des transports intercommunaux de Bruxelles (STIB), Brussels, Belgium

> Hot issues in capacity management for regional and suburban railways Mark Gommers, Capacity Manager Southern, ProRail, Utrecht, Netherlands

Verfügbar auf www.uitp.org/vienna2009 58th UITP World congress and Mobility & City Transport Exhibition

Tuesday 9 June 2009

16:00-17:30 SESSION 9 Central and Eastern Europe: taking up the challenge of public transport modernisation

This session will showcase know-how and expertise from Central and Eastern European countries. Companies from four cities of the region have selected one area of excellence in which they have achieved substantial progress; contributing to maintaining a traditionally high modal share for urban transport.

Chair: Robert Kadnar, General Director, Dopravný Podník Bratislava, Bratislava, Slovakia

> Integrated Public Transport System in the Southern MoraviaRegion, Czech Republic Jaromir Holec, CEO, Kordis JMK, Brno, Czech Republic & Kvetoslav Havlik, Specialist, Kordis JMK, Brno, Czech Republic

> Ukraine: problems of development of bus transport Vitalii Reva, President, All-Ukrainian Association of Automobile Carriers (VAAP), Kiev, Ukraine

> Searching for capital and competences István Tömpe, CEO, MAV Start Railway Passenger Co.(MAV-START ZRT), Budapest, Hungary

> Twinning partnership between Sibiu and Dresden Adrian Popa, General Manager, SC Tursib SA, Sibiu, Romania

16:00-17:30 SESSION 10 Public transport security: Caring Mother or Big Brother ?

The key to public transport security is introducing a balance of measures that will give customers a positive impression of being looked after without feeling over-policed. This session will look at a selection of soft and hard examples of such measures to achieve this aim. A closer look will be given to CCTV surveillance systems, comparing their benefi ts and their limitations and debating the issue of civil protection.

Chair: Geoff Dunmore, Operational Security Manager, London Underground Ltd, London, United Kingdom

> Security: aspects from customer care to potential terrorist threats Thomas Kritzer, Deputy Head, Metro Operations Department, Wiener Linien (WL), Vienna, Austria 8 > Creating more confortable railway systems - security measures by CCTV and development of the intelligent camera surveillance system Kiyohiro Takemoto, Manager International Department, East Japan Railway Company, Tokyo, Japan

> Empowering commuters for public transport security - the untapped resource Jeremy Yap, Group Director, Vehicle and Transit Licensing, Land Transport Authority, Singapore

> Panellists:

Serge Van Themsche, Bombardier Transportation European Affairs, Bombardier, Machelen, Belgium Thomas Hilpert, Verband Deutscher Verkehrsunternehmen (VDV), Cologne, Germany

16:00-17:30 Expo Forum 9 Greener and more effi cient city buses with advanced components

Latest aspects of driveline development for city buses ZF Friedrichshafen AG, Joachim Foth, Director Product Development Powershift Transmissi

HJS exhaust-aftertreatment-systems - New technologies for clean buses HJS Fahrzeugtechnik GmbH & Co KG, Axel Middendorf, Head of Sales

Voith solutions for more value for the environment Voith Turbo GmbH & Co KG, Dr. Robert Müller, General Manager Aftermarket business

Sustainable public transport with hybrid technology Vossloh Kiepe GmbH, Martin Schmitz, Vice president

17:15-19:00 Get-together Party

The get-together party, which takes place in the main gallery, offers to delegates, visitors and exhibitors an opportunity to continue business discussions and exchanges in a relaxing atmosphere. Making the right mobility choices! 7-11 June 2009

Wednesday 10 June 2009

09:00-10:30 SESSION 11 Suitability of rail service for various needs and contexts

Rail is the oldest type of mechanised transport and represents an important legacy for many cities. However, it has never ceased to benefi t from innovation and to adapt to new community needs and passenger requirements. This session will feature cases of new developments in greenfi eld as well as brownfi eld applications in cities of various sizes and complexity.

Chair: Friedrich Smaxwil, Senior Vice President Mobility, Siemens AG, Erlangen, Germany

> London’s Developing Urban Rail Network Ian Brown, Managing Director, London Rail, London, United Kingdom

> m2 in Lausanne: a driverless metro as a public transport solution for a small city Michel Joye, CEO, Transports publics de la région lausannoise SA (TPL), Renens, Switzerland

> Building and operating metro for a booming mega-city U.C.D Shreni, CEO, Western Railways, Kolkata, India

> Which place for tram-train between urban and regional transport needs? Analysis for Lille greater Area Marc Perez, Directeur France, TTK, Karlsruhe, Germany

09:00-10:30 SESSION 12 How can public transport help cities shape up?

The introduction of high quality public transport creates opportunities for remodeling and even improving the urban environment. It can add fi nancial as well as socio-economic value to urban developments. Positive experiences from light rail, bus and waterborne modes will be presented and general recommendations for all public transport actors will be outlined.

Chair: John Inglish, General Manager, Utah Transit Authority, Salt Lake City, USA > Integrating urban planning and public transport - Presentation of UITP Focus Paper and recent experiences 9 Tom Magrath, Policy & Strategy Director, CENTRO, Birmingham, United Kingdom

> Waterborne transport and waterfront redevelopment - overview of recent success stories Larry Jacobs, Transport Coordinator, Government of Bermuda, Hamilton, Bermuda

> Abu Dhabi transportation master plan: issues, policies and plans Khalid Hashim, Executive Director, Land Transport Sector, Department of Transport, Abu Dhabi, United Arab Emirates

> The point of view of a property developer Luis Irastorza, Consejero Delegado de Desarrollo Urbanístico Charmartín, S.A., Madrid, Spain

09:00-10:30 SESSION 13 IT solutions: are we delivering?

The path of innovations in the fi eld of Information Technology is impressive. However, maybe precisely because IT opens countless opportunities, public transport is still struggling to fully reap the potential benefi ts. The session will be the opportunity to take one step back and gain a new perspective. It will help to overcome a number of current diffi culties such as trust among operators and with authorities, privacy protection, interoperability of media, and organisational issues.

Chair: Jarl Eliassen, Managing Director, Trafi kanten, Oslo, Norway

> The New York City Transit Renaissance - Reducing passenger anxiety through the implementation of real-time information and intelligent transportation systems Andrew Bata, Chief Offi cer, Strategic Improvements, MTA New York City Transit, New York, USA

> Interoperable Fare Management - The IFM Project John Verity, Head of Compliance & Security, ITSO Limited, Birmingham, United Kingdom

> Fare systems in the age of e-ticketing Mark Streeting, University of Queensland, Brisbane, Australia

> Public transport fares, physical and operational integration 17:15-19:00 Get-together Party Ester Litovsky, Strategic Planning Manager, Metrovias, Buenos Aires, Argentina

The get-together party, which takes place in the main gallery, offers to delegates, visitors and exhibitors an opportunity to continue business discussions and exchanges in a relaxing atmosphere. Disponible en www.uitp.org/vienna2009 58th UITP World congress and Mobility & City Transport Exhibition

Wednesday 10 June 2009

09:00-10:30 Expo Forum 10 Bus solutions for various operator demands

How to meet the future challenges of bus public transport: the hynovis approach Irisbus Iveco, Valery Cervantes, Public Affairs Sustainable transport - A one-stop-shop systems solution Scania, Jonas Strömberg, Director Sustainable Systems Temsa Avenue – The new citybus of Temsa Temsa Global, Louis Kern, Group Product Manager Sustainable fuels and effi cient public transport - balancing sustainability and energy Volvo Bus Corporation, Edward Jobson, Environmental Director

10:30-11:00 Coffee break

11:00-12:30 SESSION 14 Policy integration and intermodality: the keystone for achieving results and success The provision of good public transport is greatly facilitated when transport policy is closely and consistently intertwined with other policies, especially land-use planning. But integration must also be carefully planned and implemented between transport modes - public and private - in order to offer the most convenient seamless mobility chain. Examples of successful intermodality schemes and forceful policies will be illustrated. Chair: Marijke Van Haaren, Vice Governer, Provincie Gelderland, Arnhem, Netherlands

> Montpellier, an exceptional consistency between urban development and public transport policy Marc Le Tourneur, Managing Director, Transports de l’agglomération de Montpellier (TAM), Montpellier, France

> Brazilian experiences in the construction and management of passenger terminals Noemir Zanatta, Diretor, Socicam Terminais Rodoviarios e Representacoes Limitada (SOCICAM), São Paulo, Brazil > The new bus network in Oporto: A contribution to an intermodal system 10 Paulo Sá, Member of the Board, Sociedade de transportes colectivos do Porto SA (STCP), Porto, Portugal

> New perspectives on urban transport: Södertälje as a model city Anders Lago, Chairman of the Municipality of Södertälje, Södertälje, Sweden

11:00-12:30 SESSION 15 Public transport vs. cars: are WE ready to assume our roles?

In the mobility market, the car industry has gained a dominant position. Public transport stakeholders need to act jointly to balance out the situation, with all stakeholders fully assuming their role. The session will present successful case studies where overarching solutions have been found by using disruptive strategies in product design, quality management or urban planning and marketing. Chair: Susana Palomino, Marketing, Quality & Environment Manager, Metro Bilbao S.A., Bilbao, Spain

Moderator: Patrick Vautier, Head of Marketing, Régie autonome des transports parisiens (RATP), Paris, France

> Panellists: Joël Gauthier, President & CEO, Agence Métropolitaine de Transport (AMT), Montreal, Canada Dick Fleming, National Technical Executive - Transit Planning, Parsons Brinckerhoff Australia Pty Ltd, Sydney, Australia Mehmet Buldurgan, CEO, Temsa Global Sanayi Ve Ticaret A.S., Adana, Turkey Marielle Villamaux, Vice-President of Marketing & Communications, Veolia Transport, Paris, France

11:00-12:30 SESSION 16 Measuring the complete benefi ts of public transport schemes

Today, public transport companies come under strong pressure to prove the value for money offered by their projects. However, current appraisal techniques do not do justice to the full benefi ts public transport schemes provide to the wider economy. This session will present innovative appraisal methods and practices, and discuss their diffusion at national and international level.

Chair: Abdulaziz Al Ohaly, Deputy Minister of Transport, Ministry of Transport, Riyadh, Saudi Arabia

> Assessing the benefi ts of public transport Michèle Dix, Managing Director of Planning, Transport for London (TfL), London, United Kingdom

> The point of view of a development bank Hubert Nove-Josserand, Senior Urban Transport Specialist, World Bank, Washington, USA

Disponible en www.uitp.org/vienna2009 Making the right mobility choices! 7-11 June 2009

Wednesday 10 June 2009

11:00-12:30 Expo Forum 11 Discover the rail system of tomorrow

New mobile energy storage system on trams for energy-effi ciency and operation without overhead contact line Siemens AG, Michael Meinert, Head of Department Evolution of a tram platform concept: Focus on operators and passengers needs Bombardier Transportation, Paulo Santos, Director Sales LRV Application and LCC of head special hardened grooved rails and innovation focus on elastic rail bedding system «RF» voestalpine Schienen GmbH / voestalpine Klöckner Bahntechnik GmbH, Norbert Frank, Head of Technical Customer Service «The Plug and Play Tramway Turnout» - LCC optimized and high performance VAE GmbH, Heinz Ossberger, Senior Vice President Engineering and Design

12:30-14:00 Lunch

14:00-15:30 SESSION 17 Transport authorities create the conditions for better or worse!

Transport authorities have the power to infl uence mobility choices and must fully assume this responsibility under the guidance of local political leadership. In many places, formally organised public transport is not yet a reality. This is why it is essential to set up such an authority responsible for policy implementation, coordination of the major modes and defi nition of a regulatory framework.

Chair: Claudio Masi, Chief Executive Offi cer, Agenzia Mobilità e Ambiente S.r.l. (AMA), & Chairperson of UITP Organising Authorities Committee, Milan, Italy

> The problem: What if public transport fails to deliver? Victor Raul Martinez, General Manager, Sistema Integrado de Transporte , Bogota, Colombia. To be confi rmed.

> The case of London Peter Hendy, Commissioner, Transport for London (TfL), London, United Kingdom. To be confi rmed.

> The case of Gauteng Province Eze Raboroko, Chief Director, Transport Management, GAUTRANS, Johannesburg, South Africa. To be confi rmed. 11

> The case of Melbourne Bernie Carolan, Chief Executive Offi cer, Metlink Victoria Pty Limited, Melbourne, Australia. To be confi rmed.

14:00-15:30 SESSION 18 Customer-orientation: are we hitting or missing the target?

The public transport sector has been moving from a production to a service industry. Customer-orientation and service-mindedness have been central to professional discussions for some years. But do we really know what our customers want? Are we sure that our well-intended service portfolio and quality is in line with their expectations? Some recent research suggests we are still not up to speed and compare poorly with other benchmarks in the service economy. Listen to the problem and to some approaches developed to redress our weaknesses.

Chair: Andreas Sturmowski, Vorsitzender des Vorstandes, Berliner Verkehrsbetriebe (BVG), Berlin, Germany

> The quality paradox: discrepancy between Service Supply and Customer Satisfaction Margareta Friman, Associate Professor/Director, Karlstad University, Karlstad, Sweden

> Using customers’ views to improve business processes and operations Roger Kesteloot, Research Director, Vlaamse Vervoermaatschappij De Lijn, Mechelen, Belgium

> Quality time in bus Bruno Decio, Direttore Servizi Superfi cie Urbana, Azienda Trasporti Milanesi (ATM), Milan, Italy

14:00-15:30 Expo Forum 12 Setting large ITS project in motion

Private fi nance initiatives for communications and IT projects in the transport sector Alcatel Lucent, Albert Herritty, VP transportation GIRO NetPlan: a software application for improving network connections, reducing costs, and minimizing travel time Giro Inc., Alain Martinais, Director of Marketing Google and public transportation: Innovations in making public transportation more visible Google, Florence Diss, Strategic Partner Development Manager Managing traffi c in the city from access control to city tolling and dynamic parking Kapsch-Busi S.p.A., Viktor Hatwagner, Managing Director Effective «networking» – planning, procurement and implementation of ITS systems in public tranport Blic, Andreas Schrei, Managing Director

15:30-16:00 Coffee break 58th UITP World congress and Mobility & City Transport Exhibition

Wednesday 10 June 2009

16:00-17:30 SESSION 19 Keeping on the move beyond 2025: what do cities need to do?

Cities produce over 70% of GDP, and as such are drivers of the globalised economy. Whether a city succeeds or not in offering effi cient mobility to its inhabitants will defi ne its ability to remain attractive in a competitive world. This round-table will enable participants to share their views on the developments in the worlds’ major cities in the coming few decades, the solution public transport can offer and the conditions needed to allow our sector to meet this challenge positively.

Chair: Cyrille du Peloux, Directeur Général, Veolia Transport, Paris, France

> Round table Jurandir Fernando R. Fernandes, Diretor Presidente, Empresa Paulista de Planejamento Metropolitano SA (EMPLASA), Sao Paulo, Brazil Dayo Mobereola, Managing Director, Lagos Metropolitan Area Transport Authority (LAMATA), Lagos, Nigeria Mohsen Hashemi, Chairman & Managing Director, Tehran Urban & Suburban Railway Company (TUSRC), Tehran, Iran Joon-Byeong Yoon, Director-General Transportation Policy Bureau, SMG, Seoul, Korea Philippe Mellier, Président du Secteur Transports, Alstom Transport, Saint-Ouen, France Adam Giambrone, Councillor of Toronto Transit Commission, Toronto, Canada Speaker from India. To be confi rmed.

16:00-17:30 SESSION 20 Gradual improvement to achieve modal shift

Achieving a modal shift to public transport requires a strong improvement in service quality. This can only be achieved with the support of a forceful policy and in most cases with the refurbishment or creation of new infrastructures. This session features examples of the gradual implementation of transport corridors.

Chair: Petr Ivanov, General Director, Mosgortrans, Moscow, Russia > Nice: an agglomeration tackling with sustainable mobility Yvette Lartigau, Transport Director, Nice Transit Authority, Nice, France

12 > Investment Plan in Metrovalencia Line 1: more capacity, speed and comfort Marisa Gracia, Managing Director, Ferrocarrils de la Generalitat Valenciana (FGV), Valencia, Spain

> Growing busway networks: Nimes, Lille, Lorient Frédéric Baverez, Executive Vice-President, Keolis, Paris, France

> Implementing the priority strategy to establish an integrated public transport system Wenhui Li, Director General, Shanghai Municipal Transport & Port Authority (SUTB), Shanghai, China

16:00-17:30 SESSION 21 Public transport: making the right corporate choices!

Public transport’s core business is moving from producing transport to providing customer-oriented services. This implies a major cultural and organisational overhaul. This session will present innovative management practices, processes and tools which are turning public transport companies into fully-fl edged service companies meeting the demands of public authorities, shareholders, customers and staff.

Chair: Ingrid Lieten, General Director, De Lijn-Vlaamse Vervoermaatschappij, Mechelen, Belgium

> Keynote Speech : Strategy focused organisation Geert Scheipers, Vlerick Leuven Gent Management School, Leuven, Belgium > Strategy focused organisation Geert Scheipers, Vlerick Leuven Gent Management School, Leuven, Belgium

> Strategy focused organisation : Case of Metro de Madrid Marcos Moyano, Head of the Organisation Department, Metro de Madrid, Madrid, Spain

> Business Performance Management in Central and Eastern European Countries Hans Brouwer, Leader Cluster Corporate Management Sputnic Project, Breda, Netherlands

> How to manage a sustainable change Elio Cosimo Catania, Chairman and CEO, Azienda Trasporti Milanesi (ATM), Milan, Italy

> Bringing together the management of a private company with the mission of a public service Michel Bleitrach, Président du Directoire, Kéolis, Paris, France

Making the right mobility choices! 7-11 June 2009

Wednesday 10 June 2009

16:00-17:30 Expo Forum 13 Intermodal Transport Control Systems / Driver training

Achieving safety and effi ciency through driver training Trapeze Group, Udo Steinmeier, Sales Manager D-A-CH

Business intelligence data management for higher quality standards Continental Automotive Switzerland AG, Stefan Gemperli, Head of Sales

The new business perspective: ITCS system as managed and hosted system Init, Armin Fettinger, Key Account Manager

EFARAIL - Integrated management platform Efacec, Pedro Pinto, Commercial & Marketing Manager

Competitive ECO driving - Why operators go green and make sustainable savings Fara ASA, Thomas Bach Petersen, Product Specialist

19:30- 23:00 Networking Dinner

The Networking Dinner and Ball will take place in the magnifi cently appointed state rooms in the Vienna City Hall and in the Arkadenhof.

Simultaneous interpretation in English, French, German & Spanish

Held in English only 13

Thursday 11 June 2009

09:00-10:30 SESSION 22 Identifying energy savers for consumption in the bus and along the line

The session will highlight methods and techniques to monitor and measure fuel consumption taking into account all the infl uential factors: not only vehicle performance but also weight, vehicle load, boarding time, road topography, traffi c lights and congestion; in order to identify the best potentials for energy saving.

Chair: Ezio Castagna, General Manager, CTM S.p.A., Cagliari, Italy

> Title to be confi rmed Henri Bordenave, Responsable Ingénierie Autobus, Régie Autonome des Transports Parisiens (RATP), Paris, France

> Comprehensive sustainable Fuel and Drive concepts for public service bus systems Ralph Pütz, Fachbereichsleiter Kraftfahrzeuge, Trolleybusse, Betriebshöfe und Werkstätten, Verband Deutscher Verkehrsunternehmen (VDV), Cologne, Germany

> Reducing energy consumption in Hong Kong’s buses Edmond T.M. HO, Managing Director, The Kowloon Motor Bus Co Ltd (KMB), Hong Kong, China

> Panellists: Georges Despaigne, Responsable Filière Production, Département Innovation Métier et Produit, Transdev SA, Issy-les-Moulineaux, France Rolf Hedberg, Product Manager, Scania CV AB, Södertalje, Sweden Valéry Cervantes, Responsable des Affaires Publiques, Irisbus Iveco, Saint Priest, France Richard Averbeck, Executive Managing Director Product Engineering, Evobus GmbH, Ulm, Germany Eberhard Hipp, Senior Department Manager, MAN Nutzfahrzeuge, Munich, Germany

Verfügbar auf www.uitp.org/vienna2009 58th UITP World congress and Mobility & City Transport Exhibition

Thursday 11 June 2009

09:00-10:30 SESSION 23 Complementary mobility services: last miles & more

In order to offer a complete mobility chain and encourage a modal shift to public transport, public transport companies are building new alliances with mobility providers such as car sharing, waterborne, taxi and bike operators. This multi-modal approach improves the quality and image of public transport if successfully integrated into the public transport network. This session will showcase examples of fruitful partnerships that have prompted a behavioural change in the population

Chair: Didier Dumont, Directeur Bouquet de Transports, Société des Transports Intercommunaux de Bruxelles (STIB), Brussels, Belgium > Combined mobility: The way forward to a higher quality of life in urban areas Martin Bütikofer, Leiter Regionalverkehr, SBB AG, Bern, Switzerland

> How the car and public transport can work together for sustainable mobility: car sharing growth and partnerships with public transport in North America Marco Viviani, Head of development and public relations, Communauto, Montreal, Canada

> Self-service bicycles by JCDecaux Sylvain Larray, Director, JC Decaux, Plaisir, France

> Integration of WT with other modes. GianLuca Cuzzolin, Naval Division - Waterborne Service Planning and Management, Azienda Consorzio Trasporti Venezia Spa. (ACTV), Venice, Italy

09:00-10:30 Expo Forum 14 Innovation in public transport

Permanent Magnet Synchronous Machines (PSM) for Traction: What’s in for the customer? Traktionssysteme Austria GmbH, Harald Neudorfer, Senior Manager The human factor in public transport undertakings- The reliability of safety and technology System Technologies, Konstantin Tuminas, General Director Technology convergence around AFC ERG Transit Systems, Bertrand Moritz, Project Director Smard Card Standard 14 Giesecke & Devrient, Brian Stein, Government Solutions Leitner transportation systems: a complete new travel-experience Leitner AG, Anton Seeber, Head of Urban Transportation Systems Division

10:45-12:30 Plenary and Closing Ceremony

12:30-14:00 Lunch

14:00-17:30 Cultural Tour for delegates and accompanying persons

Conducted in German, English, French and Spanish. Fully booked

Bus tour (hop on hop off). Opportunity to visit various sights in downtown Vienna, the Hundertwasser house; choice between the Technical Museum (visit or guided tour) or the Schönbrunn Palace (visit or guided tour); and Belvedere Palace.

19:00-21:30 Cultural Evening

Do not miss the opportunity to enjoy the concert in the ‘Goldener Saal’ (Golden Hall) of the Musikverein. It is considered to be one of the three fi nest concert halls in the world and famous for being the venue of the Vienna Philharmonic New Year’s Concerts held annually and broadcast throughout the world.

And More... ■ Pre-Congress Tours and Post-congress Tours Discover through public transport, Austrian cities and cross-border cities like Prague, Bratislava or Budapest. The tours include transport, hotel and lunch. ■ Technical Visits A selection of 9 Technical visits will be organised in English and German for congress participants. Please note the number of participants per technical visit is limited. ■ Accompanying Persons Programme An attractive selection of tours is offered to accompanying persons wishing to discover Vienna in an enriching and pleasant way during guided tours. Full details and registration online! www.uitp.org/vienna2009 58th UITP World Congress and Mobility & City Transport Exhibition 7 > 11 June 2009 Public transport: making the right mobility choices

9 30 10 30 11 30 12 30 13 30 14 30 15 30 16 30 17 30 18 30 19 Evening

Sunday UITP President’s and Local City Tram Tour General Assembly 7 June Hosts’ Reception Monday Opening Ceremony: Public Transport: THE smart Local Host Session 8 June Congress & Exhibition and green solution to the crisis Coffee Better on track with Lunch E1 Security and Safety E3 Break advanced components!

E2 IT for Rail: E4 Smart cards and smart the right signal! ideas

Gamble, guess or investi- The more the merrier? Tuesday Profitable bus systems: S1 gate: process and criteria S4 Mayors’ Summit S6 S8 Forecasting and coping with selected business models 9 June for system selection increasing demand Will the new European Par- Central and Eastern Europe: Coffee A smile is worth a thou- Accessing innovative S2 liament set a new bench- S5 S7 S9 taking up the challenge of Break sand welcomes! sources of funding mark for transport policy? Coffee public transport modernisation Lunch Break Public transport security: S3 S10 If you can’t measure it - E6 The hybrid drive is E7 Innovations in the rail (e o) (e o) Caring Mother or Big you can’t manage it! here! sector Brother? Greener and more ef- Intelligent mobility Global e-ticketing E5 Technical Visits E8 E9 ficient city buses with solutions from Vienna solutions advanced components

Get-together Party

Wednesday Suitability of rail service Policy integration and inter- Transport authorities Keeping on the move S11 for various needs and S14 modality: the keystone for S17 create the conditions for S19 beyond 2025: what do Networking Dinner 10 June contexts achieving results and success better or worse! cities need to do? Public transport vs. cars: Customer-orientation: are How can public transport Gradual improvement S12 S15 are WE ready to assume S18 we hitting or missing the S20 help cities shape up? to achieve modal shift Coffee our roles? target? Coffee Lunch Break Measuring the complete Break Public transport: mak- S13 S16 S21 IT solutions: are we E12 Setting large ITS project (e o) (e o) benefits of public trans- (e o) ing the right corporate delivering? port schemes in motion choices! Intermodal Transport Bus solutions for vari- Discover the rail system E10 E11 E13 Control System/Driver ous operator demands of tomorrow training

Technical Visits

Thursday Identifying energy savers S22 for consumption in the Plenary & Closing Ceremony Lunch Cultural Tour for delegates and accompanying persons Cultural evening 11 June bus and along the line Complementary mobil- S23 ity services: last miles (e o) & more

E14 Innovation in public transport

Plenary sessions Parallel sessions (e o: session held in English only) Expo forums (held in English only) Exhibition time Technical visits Cultural and networking events

synoptique_congrès.indd 1 3/10/09 11:27:26 AM Partners

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Trade press - Key offi cial media partner The International Association of Public Transport (UITP)

■ Is the international network for public transport authorities and operators, policy decision-makers, scientifi c institutes and the public transport supply and service industry. ■ Covers all modes of public transport: metro, bus, light rail, regional and suburban rail, Offi cial media partner and waterborne transport. ■ Acts as a platform for worldwide co-operation, business development and the sharing of know-how between our 3,100 members from 90 countries.

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