Annual Report 2006/07 REPORTING PRINCIPLES
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PUBLIC TRANSPORT AUTHORITY annual report 2006/07 REPORTING PRINCIPLES Fulfilling the Government’s Vision The Organisation for Western Australia The Public Transport Authority is responsible The Public Transport Authority (PTA) is required to for the following transport services in Western demonstrate in its annual report that it contributes Australia: to the State Government’s vision for Western • rail, bus and ferry services in the Australia: “The best opportunities for current and metropolitan area under the Transperth future generations”. The vision is set out in the brand; September 2006 document Better Planning: Better Futures which establishes strategic outcome goals • public transport services in regional centres; under the fi ve headings: • road coach and rail passenger services to regional areas under the Transwa brand; and Better Services Jobs and Economic Development • school buses. Lifestyle and the Environment In addition to these transport services, it is Regional Development responsible for designing and building transport Governance and Public Sector infrastructure, principally through its entity Improvement New MetroRail which is extending the Perth In this report, the PTA fulfi ls this reporting metropolitan rail network, and for protecting obligation by identifying the relevant strategic the long-term viability of Western Australia’s outcomes and the contribution the PTA has made freight rail corridor and infrastructure. to them in 2006/07 through: The PTA’s Purpose • Operational reports which show the To increase the use of public transport through effectiveness and effi ciency of the PTA’s transport services – see pages 5-38 the provision of customer-focused, safe and cost-effective passenger transport services. • Compliance Reports – see pages 48-53 • Audited key performance indicators report – The PTA’s Aim see page 61 • Audited fi nancial report – see page 80 To make public transport an attractive and sustainable choice for connecting people and Measuring Effectiveness and places. Efficiency The PTA’s values To make its contribution to the Government’s vision for Western Australia, the PTA has adopted The people of the PTA: two outcomes: • value and respect customers, suppliers and 1. Accessible, reliable and safe public transport each other; system • are committed to safety; 2. Protection of the long-term functionality of the • encourage each other to reach their full railway corridor and railway infrastructure potential; The PTA’s indicators of success in achieving the • are honest and exhibit high levels of integrity, fi rst of these outcomes are based on patronage openness and ethical behaviour; and service provision, accessibility, reliability, • recognise and reward achievement, initiative customer satisfaction, safety and cost-effi ciency. and innovation; Its indicators of success in achieving the second of • strive for continuous improvement in these outcomes are based on quality management everything they do; and of the railway corridor and residual issues of the rail • are environmentally responsible. freight network. Note that the rail freight network was leased to private sector operators in 2000. PUBLIC TRANSPORT AUTHORITY ANNUAL REPORT 2006/07 CONTENTS Chief Executive Offi cer’s Overview 2 Transperth 5 Regional Town Bus Services 26 School Bus Services 29 Transwa 32 PTA People 39 Senior Management Structure 45 The PTA Executive 46 Compliance Reports 48 Compliance Statements 53 Electoral Act 1907 – Section 175ZE 54 Roof construction at Esplanade Station, part of the new Southern Suburbs Railway. Explanation of Major Capital Expenditure Variations 56 Independent Audit Opinion 58 To the Hon. Alannah MacTiernan MLA Minister for Planning and Infrastructure Certifi cation of Key Performance Indicators 60 Audited Key Performance Indicators 61 In accordance with Section 61 of the Financial Financial Statements 77 Management Act 2006, I submit for your Financial Statements Index 78 information and presentation to Parliament the Annual Report of the Public Transport Authority of Certifi cation of Financial Statements 79 Western Australia for the year ended 30 June 2007. Notes to the Financial Statements 84 The report has been prepared in accordance with Contact Details 123 the provisions of the Financial Management Act 2006. Reece Waldock Chief Executive Offi cer PUBLIC TRANSPORT AUTHORITY ANNUAL REPORT 2006/07 1 CHIEF EXECUTIVE OFFICER’S OVERVIEW This has been a milestone road system and parking facilities. Without doubt, year for the Public Transport bus and train services will be the major means Authority, with Transperth by which these pressures are overcome. I am achieving 100 million boardings confi dent the PTA can rise to the challenge and across its bus, train and ferry stay ahead of demand for transport services. services for the fi rst time. This year, we took a big step towards meeting The overall metropolitan this growing demand by ordering another 15 passenger growth rate slowed three-car train sets, to be delivered over two to 2.4% compared with and a half years from late 2008. This order is in 3.7% last year, largely due to addition to the new rolling stock purchased for disruptions to bus services in the Southern Suburbs Railway. The new B-Series the central and southern areas trains are quieter, offer improved acceleration of Perth for most of the year and comfort, have a practical see-through design through work on the Southern and feature regenerative breaking for improved Suburbs Railway. This point is demonstrated by the energy effi ciency. We are also expecting delivery disparity between the growth of 4.8% for trains of another 306 Compressed Natural Gas (CNG) and only 1.1% for buses. Nonetheless, most of our buses, with Euro 4 environmental rating, over customers have chosen to ride out this diffi cult the next four years. Specialised CNG “fast fi ll” period and we look forward to their contribution refuelling facilities are being set up at the PTA’s to robust growth across all services in the future, Transperth bus depots across the metropolitan in particular supporting our new Southern Suburbs area to support the expanded bus fl eet. Railway which will provide a truly competitive There seems to have been a general acceptance option to car travel. over the past 12 months, not least by the Federal The growth of our business is being underpinned Government, that climate change is man-made. by four key factors: This follows the release of many high-level studies on the issue. During the same period, support • strong government investment in public in Perth for the Southern Suburbs Railway has transport infrastructure skyrocketed to 92%. It is notable that this fi gure • continuing high petrol prices refl ects responses from people across the city, not • accelerated housing and commercial just in those areas where there will be a direct development in public transport corridors transport benefi t from the railway. People want rail fuelled partially by the economic boom and public transport in general to help safeguard the future. I believe climate change, combined with • a growing acceptance that climate change is ever-increasing petrol prices, is playing a major role man-made and that there is a clear need to in encouraging people to question the viability of reduce our impact on the environment their cars for commuting to work and changing In these circumstances, people are realising that the way they think about public transport. public transport is not just for those who have The development of Perth around major public no choice, but is a critical part of our future as a transport corridors is another factor driving society. increasing passenger numbers. Development The economic boom has sparked rapid in the southern corridor in particular has development in the central city area, where accelerated dramatically since work on the construction has not kept up with demand for railway commenced. The PTA is participating offi ce and retail space. Over the next fi ve to six in this process by planning for transit oriented years, the number of people working in the central developments around key railway stations such city is expected to increase by a further 20,000 as Murdoch, Cockburn and Wellard. These higher to 30,000, placing enormous pressure on the density mixed-use developments will ensure the 2 PUBLIC TRANSPORT AUTHORITY ANNUAL REPORT 2006/07 “PUBLIC TRANSPORT IS NOT JUST FOR THOSE WHO HAVE NO CHOICE, BUT IS A CRITICAL PART OF OUR FUTURE AS A SOCIETY.” stations become destination stations, not just origin In planning to operate the Mandurah Line, the stations. People will travel to them for employment, PTA has recruited more than 200 people during shopping and other activities. the year, increasing our workforce by 17% to 1,236 full-time equivalent staff. Many of the new I’m sure people are frustrated by delays in employees are railcar drivers or transit offi cers. completion of the Southern Suburbs Railway. This successful recruitment drive has positioned us At this time, all the major construction work is for a smooth transition to include the new Perth to already fi nished, including the 1.3km long tunnel Mandurah service into the Transperth system. under the central city area, but there have been some unavoidable hold-ups with control systems Transperth passengers have been very quick to and signalling. This is the biggest, most complex embrace our exciting new SmartRider smartcard- civil construction project ever undertaken in based ticketing system since its full implementation Western Australia. There is always a risk of delays across the public transport network in March in a project of this magnitude, particularly during 2007. After just three months, SmartRider already a boom when the construction industry is under accounted for 55% of Transperth’s boardings. enormous pressure and demands for skilled This compares with only 50% share for the old labour are extremely strong. However, the project Multi-Rider discounted travel system after it had remains under tight budgetary control.