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26273 AnnualRpt_PTA 23/9/05 12:57 PM Page a 26273 AnnualRpt_PTA 23/9/05 12:57 PM Page b Fulfilling the Government’s Vision The Organisation for Western Australia The Public Transport Authority (PTA) is required to The Public Transport Authority is responsible for the demonstrate in its annual report that it contributes following transport services in Western Australia: to the State Government achieving its vision for • rail, bus and ferry services in the metropolitan Western Australia.The vision is set out in the 2003 area under the brand Transperth; document Better Planning: Better Services which • public transport services in regional centres; establishes strategic outcome goals under the five • road coach and rail passenger services to headings: regional areas under the brand Transwa; and 1. People and Communities • school buses. 2. The Economy In addition to these transport services, it is 3. The Environment responsible for designing and building transport 4. The Regions infrastructure, principally through its entity New 5. Governance MetroRail which is extending the Perth In this report, the PTA has fulfilled this reporting metropolitan rail network, and for protecting the obligation by identifying the strategic outcomes long-term functionality of Western Australia’s freight applicable to itself and the contribution it has made rail corridor and infrastructure. to them in 2004/05 through: The PTA was formed by the Public Transport • Operational reports which show the Authority Act 2003 and began operating on 1 July effectiveness and efficiency of the PTA’s 2003. transport services - see pages 5-30 • A Better Planning: Better Services report - see pages 31-38 Purpose • Audited and unaudited performance indicator reports - see pages 46-62 To increase the use of public transport through the • Audited financial report - see pages 64-89 provision of customer-focused, safe and cost- effective passenger transport services. Measuring effectiveness and efficiency Aim To make its contribution to the Government’s vision To make public transport an attractive and for Western Australia, the PTA has adopted two sustainable choice for connecting people and places. outcomes: 1. Accessible, reliable and safe public transport system Values 2. Protection of the long-term function- We: ality of the rail corridor and railway infrastructure • value and respect our customers, suppliers It aims to achieve the first of these outcomes and each other; through the: • are committed to safety; • encourage each other to reach our full • Perth metropolitan train, bus and ferry potential; services of Transperth; • are honest and exhibit high levels of integrity, • regional town bus services; openness and ethical behaviour; • regional train and road coach services of • recognise and reward achievement, initiative Transwa; and and innovation; • regional school bus services • strive for continuous improvement in every- The indicators of success in running these services thing we do; and are based on patronage, accessibility, reliability, • are environmentally responsible. customer satisfaction and safety. PTA aims to achieve the second outcome - protection of the long-term functionality of the freight rail corridor and railway infrastructure - through its quality management of the rail corridor and residual issues for the rail freight operations which were disposed of in 2000. PUBLIC TRANSPORT AUTHORITY ANNUAL REPORT 2005 26273 AnnualRpt_PTA 23/9/05 12:57 PM Page 1 Public Transport Authority Annual Report 2005 Contents Chief Executive Officer’s Overview...................................... 2 Organisational Structure ............................................................. 4 Transperth ........................................................................................... 5 Regional Town Bus Services.................................................... 17 School Bus Services .................................................................... 20 Transwa............................................................................................... 23 Hon. Alannah MacTiernan MLA Minister for Planning and Infrastructure People and Organisational Development...................... 28 Better Planning: Better Services ........................................... 31 To the Hon. Alannah MacTiernan MLA Minister for Planning and Infrastructure PTA Executive................................................................................. 39 In accordance with Section 66 of the Financial Compliance ...................................................................................... 41 Administration and Audit Act 1985, I submit for your information and presentation to Parliament the Annual Compliance Statements............................................................ 43 Report of the Public Transport Authority of Western Explanation of Major Capital Australia for the year ended 30 June 2005. The report Expenditure Variations ............................................................... 44 has been prepared in accordance with the provisions of the Financial Administration and Audit Act 1985. Electoral Act 1907 - Section 175ZE ................................. 45 Audited Key Performance Indicators .............................. 46 Performance Indicators (Unaudited)................................. 59 Financial Statements.................................................................... 63 Notes to the Financial Statements..................................... 69 Contact Details.............................................................................. 91 Reece Waldock Chief Executive Officer 26273 AnnualRpt_PTA 23/9/05 12:57 PM Page 2 A new station at Bassendean was opened in July 2004 PTA is proud of its continued high level of customer satisfaction.The customer satisfaction survey results for 2004/05 increased one per cent to a very pleasing 85.6 per cent.This rating is primarily due to our reliability of services, with on-time running in the mid 90 per cent range across all modes of transport. This strong performance is to a large extent attributable to PTA’s Reece Waldock staff, who are committed to customer service. Recruitment of additional train drivers and transit 2 guards lifted staff numbers to 1000. PTA is considered by its peers in other Australian- Chief Executive Officer’s capital cities (eg. Sydney and Adelaide) as a model to Overview be studied in their strategic planning because of PTA’s integrated transport modes, ticketing, fares and station The Public Transport Authority (PTA) achieved 4.9% interchanges. growth in patronage, on the Transperth system, taking Construction of the Southern Suburbs Railway (SSR) customer numbers to a record level across the public by the New MetroRail team continues to be a major transport network. We carried 94.99 million focus for the PTA. There has been a $45.2 million passengers. increase in the cost of the total project, including the The main contributor to this significant growth was the Northern Suburbs Extension and Thornlie Spur, to expansion of the metropolitan rail system to Clarkson $1563 million and completion is now scheduled for and the introduction of three railcar train sets on the April 2007. The growth of Mandurah (currently railway network. We completed new train stations at Australia’s fastest growing city) and the high level of Clarkson, Gosnells, Greenwood, Armadale and development in the southern corridor clearly ratifies Bassendean, encouraging public usage of the system. the State Government’s foresight in committing funds Work related trips increased and continued to this project. international pressure on oil supplies is expected to With the northern rail extension to Clarkson opened increase the demand for public transport. The on the 4th October, 2004 and the Thornlie project, unprecedented $1563 million investment in New which commenced operations in August 2005, New MetroRail is particularly timely. Once the major MetroRail is now able to concentrate fully on the SSR investment has been made, PTA will have approximately project. It will be more than 70km long, have 11 180km of railway extending north, east, west and south, stations and projected to carry 45,000 passengers including the new line to Mandurah. Together with the each work day. It will alleviate pressure on the stressed fully integrated bus services, this will be a key contributor freeway and road system in Perth, where three to the sustainable growth of our city. quarters of all trips are made by car. PUBLIC TRANSPORT AUTHORITY ANNUAL REPORT 2005 26273 AnnualRpt_PTA 23/9/05 12:58 PM Page 3 PTA implemented a major security upgrade across the • The introduction of gas powered buses to network and progressed the SmartRider electronic Transperth’s bus fleet has added to passenger ticketing system, to be fully rolled out in January 2006. comfort, a reduced environmental impact and is The recent completion of a central monitoring room, moving the Transperth bus system to the that provides a closed circuit television system security of a local energy source. delivering real time images from stations across the rail • A new train control centre has been network, has placed PTA at the leading edge of commissioned at East Perth. security and counter terrorism technology in Australia. • A new training centre has been built at In concert with this, a centrally operated public address Claisebrook, incorporating a railcar cab system, improved lighting and the near completion of simulator for driver training to meet
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