TELEGRAPH MEDIA GROUP MAILROOM INNOVATION HELPS THE TELEGRAPH MEDIA GROUP REDUCE COSTS AND STAY AHEAD OF THE COMPETITION
“TMG will continue to evolve, in order to meet the changing ways in which our audience wishes to receive world news and information. SPS has proven its flexibility and a mutual desire for growth and development which make it uniquely placed to offer our staff a dynamic and highly attractive service.”
– Lorrie Dannecker, Services Director, TMG
The Challenge SPS was able to demonstrate how About Telegraph efficiencies could be achieved through Media Group For Telegraph Media Group (TMG) a the continuous optimisation of the continually evolving media organisation, Telegraph Media Group organisations processes and as a result the timely and efficient delivery of (TMG) is one of the biggest were awarded a five year contract information is pivotal to day to day print and online publishers to provide, mail, porterage, courier operations and staying ahead of the in the UK, producing The management and newspaper delivery competition. When the company’s Daily Telegraph, The Sunday services to TMG,” said Lorrie Dannecker. incumbent provider failed to deliver the Telegraph and Telegraph. The contact has remained with SPS since promised cost savings and innovation co.uk. The Daily Telegraph has the initial award. across the life of the contract TMG an average readership of more decided it was time to re-assess than 1.8 million, and is also their options. Britain’s best-selling quality daily newspaper. Its sister title, “We had recognised that we could be The Sunday Telegraph, is read doing things better and faster, whilst by over 1.6 million people, and at the same time reducing our costs. Telegraph.co.uk is one of the Mail and document management may UK’s fastest growing quality be vital to our business but it is not a newspaper websites. core expertise of our business. We were higher efficiency and lower costs looking for a specialist partner who could benchmark our practices and deliver us a bespoke, innovative and measurable solution that supported our business to a greater extent. Learn more about our solutions:
Swiss Post Solutions www.swisspostsolutions.com
T0018A0218 The Solution The Benefits SPS has a team of 6 staff providing a “TMG will continue to evolve, in order broad range of mail services for TMG to meet the changing ways in which our including: mail sorting, deliveries, audience wishes to receive world news collections and franking for TMG and and information. SPS has proven its other tenants who occupy it’s building. flexibility and a mutual desire for growth Newspaper and periodical delivery, internal and development which make it uniquely mail processing, delivery of copier paper placed to offer our staff a dynamic and and an inter-site delivery service is also highly attractive service. provided. SPS has also taken responsibility for managing the delivery of high volumes of reference material delivered to departments daily. training and personal development for staff 5 figure savings over the first two years The professionalism of the whole SPS team, together with their knowledge and experience of working with other media clients, convinced us from the start that iTrak SPS’ real time auditable track and they would be able to deliver tangible trace solution is used to manage incoming benefits to our mailroom and courier and outgoing items including packages, function and that they have certainly done. stationery and high value courier deliveries As an ethically responsible company, we eliminating the risk of items going astray. were also influence by the company’s commitment to and investment in its own SPS also provides courier management, staff through training and development.” co-ordinating domestic and international Lorrie Dannecker, Services Director, TMG couriers. This ensures the correct handling and return of high value fashion –– Culture of continuous improvement collections used in the fashion features –– Implementation of innovative in the Telegraph and Sunday Telegraph technology Magazine. By centralising the process and –– Reduced risk with high value shipments managing shipments directly SPS delivered –– New approaches to processes to five figure savings in the first two years of improve performance the contract. –– Cost reduction including five figure savings in a two year period on couriers
Swiss Post Solutions www.swisspostsolutions.com