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is on the rise Islam and Muslims Regulators

Attacks against Muslims are increasing and correlate in the Media & their codes t with negative perceptions of Islam and Muslims. n t u “For every moderate Print media k

Studies show a correlation between negative media output, far-right extremism, and l Print media is currently regulated o negative perceptions of Islam and Muslims. This guide is designed to help you promote o Muslim mentioned, 21

by the IPSO (Independent Press o c t r a fair, balanced and representative portrayal of Islam and Muslims in the British media. Standards Organisation) under the ‘Editors’ g examples of extremist c u 21:1 Code of Practice’. While a Royal n i a Charter has been sealed to r

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Dozens of women who in a new press regulatory system, i o wear the headscarf have Islamophobic incidents and in the British press" the IPSO remains the extant n g t o been physically or Hate crimes in alone. regulator. The IPSO’s jurisdiction m P.J. Baker et al. (2013). Discourse analysis and media attitudes: the representation of n verbally abused. extends to cover online editions of a Islam in the British press. (: Cambridge University Press) i Service (2013 - 2014) a i and magazines. We i d 495 d

have listed clauses 1 and 12 e d l below, which are most relevant to m e

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45% the Muslim community, but be sure e rise in religious hate crime to review the entire code which is h in and , H m T 2013-2014. available online at: What can you do? www.ipso.co.uk/IPSO/makeacomplaint.html ii) Details of an individual’s race, colour, Muslim graves in Select clauses from the IPSO religion, sexual orientation, physical or mental Cemeteries across the Editors’ Code of Practice illness or disability must be avoided unless UK have been Step 1 Get informed genuinely relevant to the story. desecrated. Clause 1: Accuracy i) The Press must take care not to Broadcast media Read the press. Invest at least 30 minutes twice a Share and comment…on any content with family, publish inaccurate, misleading or distorted week to read or watch the . We have provided and on social networks where you think the Complain first to if you see something information, including pictures. broadcast on TV or radio that you think has information on print and broadcast media ownership story merits wider interest or response. It is vital that breached the broadcasting code. You may and audience size overleaf to help you assess its you contribute a Muslim perspective on the content ii) A significant inaccuracy, misleading Only 1 in 4 people in Britain statement or distortion once recognised wish to also send a letter to the broadcaster; reach and influence. Please bookmark these pages you encounter. however, a letter to Ofcom is much more feel positively about Islam (BSA, 2010) must be corrected, promptly and with due on your computer for regular reading. Make sure that prominence, and - where appropriate - an important! you read a variety of sources so you learn to identitfy 44% of people apology published. In cases involving BBC, although regulated by Ofcom in differing angles on the same story. think there Commission, prominence should be agreed virtually all areas, regulates itself when it with the IPSO in advance. comes to due accuracy and due impartiality in are too many Clause 12: Discrimination news content. Therefore, if your complaint Muslims i) The Press must avoid prejudicial or relates to this, then view the BBC code below in Britain. pejorative reference to an individual’s race, or available at: Step 2 Apply the code colour, religion, gender, sexual orientation or www..co.uk/editorialguidelines/w hen Andreas Zick, Beate Küpper, to any physical or mental illness or disability. formulating your complaint. Andreas Hövermann, (2011). Intolerance, Prejudice, and No matter how much you may dislike what you read or contravened. Remember, newspapers, television Discrimination: A European see in the media, an effective complaint requires you and radio have different regulators so make sure Key clauses from the Ofcom and BBC codes are listed in the box below: Report. (Berlin: Freidrich Ebert Stiftung.) to demonstrate a valid breach of the code by which you address your complaint to the right Key clauses from Ofcom code Key clauses from BBC content is regulated. Therefore, the starting point is to regulatory body. All the regulators complaints’ 4. Religion Editorial Guidelines know the relevant clause of the code/s (key ones addresses are to the right too. 5. Due Impartiality and Due 3. Accuracy are provided on the right) which you feel has been Accurac y and Undue Prominence 4. Impartiality of Views and Opinions 6. Fairness, Contributors and Consent 7. Fairness 11. War, Terror and Emergencies 12. Religion Muslim engagement Find the code at: Step 3 www.stakeholders.ofcom.org.uk/ Find the code at: & development broadcasting/broadcast-codes/ www.bbc.co.uk/editorialguidelines/g uidelines

You must complain to the correct regulator when you In your letter, reference the , date of Contact Ofcom with a complaint: Contact the BBC with a complaint: @@mmeenndcuokmmunity read or see something that you think has breached publication, title and the name of the www.consumers.ofcom.org.uk/tell-us/tv-and-radio www.bbc.co.uk/complaints/complain-online the relevant code. Newspapers, both print and online author. For TV output, also include the time and Ofcom, Riverside House Address editions, are regulated by IPSO (Independent Press channel of the broadcast. State clearly which clauses 2a Southwark Bridge Road BBC Complaints mendcommunity Standards Organisation) for broadcast media, eg. SKY, ITV, of the relevant regulator’s code that the media has, in London SE1 9HA PO Box 1922, Darlington DL3 0UR or , Ofcom is the right place to direct your your view, contravened and how. The details of all the T: 0300 123 3333 T: 03700 100 222 complaint. Ofcom regulates BBC output in all areas regulators and the key components of their codes are T 020 7871 8430 except ‘due impartiality’ and ‘due accuracy’. If your listed in the next section on the right. Examples and [email protected] complaint concerns these two respective areas, templates of complaints letters can be found on our Online media www.mend.org.uk address your complaint to the BBC. website, www.mend.org.uk. Feel free to send your Anti-Muslim abuse and incitement to racial or religious hatred on the internet or social media complaint to the journalist or channel as well as the platforms, like and , should be reported to the internet service provider regulator. Overleaf you will find contact details for key or the police by dialling 101. Prosecu tion Service deals with cases of online abuse media sources. reported to the police and prosecutes individuals where a breach of the law has occurred. It can be St Brides Chambers, 8 Salisbury helpful to establish a presence with a free profile on Twitter and/or Facebook, Court, London EC4Y 8AA at www.twitter.com and www.facebook.com See overleaf for media ownership and circulation data MEND_ToolKit: 19/02/15 Page 2

Media Ownership News International Northern & Shell Trinity Mirror plc Guardian Media Lebedev Holdings

& Circulation Data News UK is a subsidiary of News Media Group Trinity Mirror is one of the UK’s largest Group Lebedev Holdings, which is majority - Corporation. It is the parent company of publishers active in national and regional owned by , publishes the publishers of and , Northern & Shell is owned by Richard news services. Trinity Mirror publishes a The Scott Trust is the sole shareholder in , i, and the London BBC and owns the satellite broadcaster, Sky. Desmond and runs Express Newspapers, number of widely read national and Media Group, created in . The Independent is a is a major international which prints the Express and Star titles. regional newspapers. 1936 to “safeguard the journalistic newspaper and the London The BBC is a public service media conglomerate based in the United Northern & Shell also publishes and liberal values of the Evening Standard is a London-based broadcaster that operates under a States, and is the magazines including OK! and owns Guardian” newspaper. In addition, GMG freesheet. Royal Charter and by license and founder and majority shareholder. Channel 5. has subsidiaries in UK radio and agreement from the Culture Secretary. , including , Real and In addition to providing news and Radio, and XS and Seven www.mirror.co.uk Publishing. entertainment in the UK, the BBC and Sunday Express Readership: 2,775,000 / 2,796,000 The Independent and also operates the BBC World Service. www.express.co.uk (Sunday) Online readership: 480,000 The Independent on Sunday The BBC is a world leader in news, Readership: 1,123,000 / 1,103,000 www.independent.co.uk The Sun and the Sun on Sunday Contact: television, radio and online media. (Sunday) Online readership: 60,000 [email protected] Readership: 397,000 / 478,000 (Sunday) www.thesun.co.uk Contact: Daily Mirror, 1 Square, Canary The Guardian Online readership: 331,000 Print readership: [email protected] Wharf, London E14 5AP www.guardian.co.uk Contact: BBC TV services and 6,435,000 / 5,699,000 (Sunday) [email protected] Readership: 935,000 [email protected] weekly viewership (2014) Online readership: 717,000/day Daily Express, The Northern & Shell Online readership: 1,391,000 [email protected] Contact: Building, 10 Lower Thames Street, Contact: The Independent, 2 Derry Street, [email protected] London W8 5HF [email protected] London EC3R 6EN Letters to the Editor, The Sun, 3 Thomas More Square, Sunday People Kings Place, 90 Way, London E98 1SN www.mirror.co.uk London N1 9GU 21.7% of UK 5.8% of UK Readership: 1,145,000 viewership viewership i Contact: www.independent.co.uk Daily Star and Star on Sunday [email protected] Readership: 545,000 Sunday People, 1 Canada Square, www.dailystar.co.uk Contact: , London E14 5AP Readership: 1,211,000 / 874,000 www.observer.co.uk [email protected] The Times and (Sunday) Readership: 946,000 I, 2 Derry Street, London W8 5HF 1.7% of UK 1% of UK www.thetimes.co.uk Online readership: 35,000 Contact: viewership viewership Readership: Contact: [email protected] 1,261,000 / 2,530,000 (Sunday) [email protected] Letters to the Editor, The Observer, Online readership: 48,000 [email protected] Kings Place, 90 York Way, Contact: and London N1 9GU Daily Star, The Northern & Shell () [email protected] Building,10 Lower Thames Street, www.dailyrecord.co.uk [email protected] London EC3R 6EN London Evening Standard Readership: 764,500 / 850,000 (Sunday) 1.2% of UK The Times, 3 Thomas More Square www.standard.co.uk Online readership: 61,000 viewership London E98 1XY & Readership: 1,609,000 Contact: Online readership: 95,000 [email protected] General Trust Contact: The Readers Editor, One Central Quay, [email protected] G3 8DA DMGT is a publicly listed company on the BBC radio services and Editor, Evening Standard Ltd, Channel 5 . Its current weekly viewership (2014) 2 Derry Street, London W8 5TT Sky/BSkyB www.channel5.com chairman & controlling shareholder is www.sky.com 5.6% of monthly TV viewership. Viscount Rothermere. DMGT publish the 6.8% o f monthly TV viewership. Contact: Telegraph Media Daily Mail, Mail on Sunday and the Contact: [email protected] national freesheet, Metro. The MailOnline Customer Complaints Customer Services, Channel 5 Group Ltd is the world’s most popular online news Al Jazeera 11.8m listeners 14.5m listeners Sky Subscriber Services Ltd Television, 10 Lower Thames Street, website. DMGT also have a significant PO Box 43, Livingston, EH54 7DD London EC3R 6EN The Barclay brothers, David and stake in regional news outlets in the UK & Media Network Frederick, bought the Telegraph Media abroad. Group through their holding company, broadcasts Channel 4 . Alongside the Daily and Al Jazeera channels by satellite across 2.1m listeners 10.8m listeners Sunday Telegraph titles, Press Holdings the world. It is a privately owned company ITV Channel 4 is owned by the Channel 4 also publishes and Apollo Daily Mail and Mail on Sunday based in Doha, . www.dailymail.co.uk Television corporation. Ofcom appoints the magazines. ITV is a commercial television broadcaster in Readership: 4,298,000 / 4,641,000 chairman, currently Lord Burns, who in turn the UK. Unlike Channel 4, ITV is answerable (Sunday) Online readership: 10,913,953 appoints the chief executive. C4 is a to its shareholders but its content is Contact: statutory corporation without shareholders governed by Ofcom. [email protected] 6.7m listeners 0.5m listeners and is governed by Ofcom. Daily Telegraph and [email protected] Sunday Telegraph Daily Mail, Northcliffe House, 2 Derry www.telegraph.co.uk Street, London W8 5TT BBC online www.bbc.co.uk Al Jazeera English Readership: 1,348,000 / 1,356,000 viewership for news: www..com www.aljazeera.com (Sunday) Viewers: 0.1% of monthly TV viewership www.itvplc.com Online readership: 815,000 21.8% of monthly TV viewership. in UK, reported international reach is over 11,140,000 www.channel4.com Contact: Metro Contact: 20,000,000. 10.5% of monthly TV viewership. [email protected] www.metro.co.uk [email protected] Contact: Contact: [email protected] (Sunday) Readership: 3,412,000 Viewer Services, ITV Plc, Gas Street, Al Jazeera English, www.channel4.com/4viewers/contact-us , Online readership: 113,000 Contact the BBC Birmingham B1 2JT PO Box 23127 Channel 4 Enquiries, PO Box 1058, 111 Road, Contact: Doha, Qatar BBC Complaints, BT1 9DU London SW1W 0DT [email protected] PO Box 1922, Metro, Associated Newspapers Ltd, Northcliffe House, 2 Derry Street, Data for daily and online readership from National Readership Survey, 2013, Audit Bureau of Circulations, May 2014 Darlington DL3 0UR and bbc.co.uk. Monthly data for television viewership from BARB, July 2013. Data for BBC Radio listene rs from BBC, March 2011. Data for London W8 5TT Al Jazeera English from Al Jazeera, 2012.