TABLE OF CONTENTS TIPS FOR USING THE DIRECTORY 2
QUICK REFERENCES: Emergency 3 Health 16 Aboriginal Organizations 4 Housing 18 Addictions 5 Legal 19 Advocacy 6 Men 21 Children 7 Parent Support 22 Community Halls & Centres 9 Seniors 23 Community Info (Civic/Regional) 10 Support Groups 24 Education 11 Thrift Stores (Non-Profit) 25 Employment Search 12 Transportation 26 Financial Assistance 13 Women 27 Food 14 Youth 28 Gay, Lesbian, Transsexual & 15 Bisexual Support DIRECTORY LISTINGS: Section A 30 Section M 117 Section B 41 Section N 126 Section C 51 Section O 132 Section D 81 Section P 135 Section E 84 Section Q 143 Section F 88 Section R 145 Section G 92 Section S 149 Section H 94 Section T 163 Section I 103 Section U 169 Section J 106 Section V 171 Section K 108 Section W 184 Section L 111 Section Y 188 INDEX 189
1
TIPS FOR USING THE DIRECTORY
This Directory is intended to provide easy access to services and to be user friendly. Below are some tips for easy access:
1. Quick References are a compilation of categories divided into themes. Only the listing name and phone number are given and occasionally a brief description.
2. The Directory lists services in alphabetical order and is divided by letters of the alphabet starting with Section A and ending with Section Y. To help in searching for listings, the Index lists all services found in the Directory.
3. All listings beginning with Comox Valley, BC, Canadian and The will be listed according to the next word after. For example Comox Valley Aboriginal Head Start Program will be listed in Section A as Aboriginal Head Start Program, Comox Valley. The exception has been made to those companies, organizations and businesses that have expressed the wish to be listed by their appropriate name.
4. All toll free numbers start with 1.
5. TDD/TTY Definition: a special device that allows people who are deaf, hard of hearing or speech-impaired to use the phone to communicate, by allowing them to type text messages.
2
QUICK REFERENCE
EMERGENCY
Police Ambulance Fire 911
Community Based Victim Services 250-338-7575 Comox Valley Family Services Association
Crisis Intervention Nurse Access 1-888-494-3888 Vancouver Island Crisis Line Emergency Support Services, Comox Valley 250-334-8890 Helpline for Children 310-1234 (to report child abuse) no area code needed Lilli House Transition Society, Comox Valley 250-338-1227 (emergency shelter for abused women and 24 hour crisis line) Nurseline, BC 811 (registered nurse available 24 hours) Poison Control Centre 1-800-567-8911
RCMP Victim Services 250-334-5979 (information, referral and support to victims of crime and tragedy)
Salvation Army Emergency Shelter 250-338-2533 (for men and women, 19+ years of age) St. Joseph’s General Hospital 250-339-2242
Substance Use Intervention Nurse 250-339-1573 Office hours: Monday – Sunday 9am to 4pm
For an after hours emergency call St. Joseph’s Hospital or 911 Suicide Hotline 1-800-784-2433
Vancouver Island Crisis Line 1-888-494-3888
3
QUICK REFERENCE
ABORIGINAL ORGANIZATIONS
LISTED RESOURCES PHONE
Aboriginal Education Services 250-331-4040
Aboriginal Head Start Program, Comox Valley 250-334-2477 Upper Island Women of Native Ancestry
Indian Residential School Survivors Society 1-800-721-0066 (survivors line)
Kwakiutl District Council Health: K’omox Band 250-339-6591
Laichwiltach Family Life Society 1-877-777-8222 (located in Campbell River, BC)
M’Akola Housing 250-923-4145 BC Housing (low cost housing for people of First Nations status)
Miki’siw Métis Association 250-339-5843
Native Courtworker & Counselling Association of BC 250-287-2328
Upper Island Women of Native Ancestry 250-334-9591
Wachiay Friendship Centre 250-338-7793
4
QUICK REFERENCE
ADDICTIONS
LISTED RESOURCES PHONE
AIDS Vancouver Island 250-338-7400 (needle exchange) Alano Club 250-338-0041 Al-Anon 250-338-2947 Alcohol & Drug Information and Referral Service 1-800-663-1441 Alcoholics Anonymous 250-338-8042 Mental Health & Substance Use Services 250-331-8524
Mental Health Info Line 310-6789 BC Partners for Mental Health and Addictions Information
Nar-Anon Family Group 250-334-2392 Narcotics Anonymous 1-877-379-6652 Problem Gambling Information and Referral Service 1-888-795-6111 250-338-7144 Recovery Centre, Comox Valley 1-866-708-2872 Sex Addicts Anonymous 1-800-477-8191 Sexaholics Anonymous 1-888-357-8104
Smoker’s Helpline 1-877-455-2233 Canadian Cancer Society Substance Use Intervention Program 250-339-1573 St. Joseph’s Hospital Vancouver Detox 1-866-658-1221
Youth and Family Substance Use Services 250-338-7341 John Howard Society
5
QUICK REFERENCE
ADVOCACY
LISTED RESOURCES PHONE
Advocacy Access Program 1-800-663-1278 BC Coalition of People with Disabilities AIDS Vancouver Island 250-338-7400 (people affected by HIV, AIDS and Hep C) BC Centre for Elder Advocacy & Support (BC CEAS) 1-866-437-1940 Confederation of Parent Advisory Councils, BC 1-866-529-4397 Eureka Support Society (for adults who have a persistent mental illness) 250-334-4035 Head Injury Society, Comox Valley 250-334-9225 Island Deaf & Hard-of-Hearing Centre 1-877-424-3323 Public Interest Advocacy Centre, BC 604-687-3063 Representative for Children and Youth 1-800-476-3933 Salvation Army Community & Family Services 250-338-5133
Senior Peer Counselling 250-871-5940 Spinal Cord Injury BC 1-800-689-2477 Support Our Seniors, Comox Valley (SOS) 250-334-2321
Wachiay Advocacy Centre 250-338-7793 ext. 229
6
QUICK REFERENCE
CHILDREN
LISTED RESOURCES PHONE
Baby Talk – Moms and Babes Courtenay Recreation 250-338-5371
Boys & Girls Clubs of Central Vancouver Island 250-338-7582
Child & Adolescent Outreach: Suicide Prevention 250-702-6880
Child Care Subsidy Service Centre 1-888-338-6622 Child Development Association, Comox Valley 250-338-4288 Child Find, BC 1-888-689-3463
Children Who Witness Abuse Program 250-897-0511 Transition Society, Comox Valley Comox Tot Stop Comox United Church 250-339-3966
Comox Valley Family Services Association 250-338-7575
Healthy Kids Program, BC 1-866-866-0800 Ministry of Social Development & Social Innovation Helpline For Children 310-1234 Ministry of Children and Family Development no area code needed Hornby and Denman Community Health Care Society 250-335-2885
John Howard Society 250-338-7341
7
QUICK REFERENCE
CHILDREN
LISTED RESOURCES PHONE
Kids Help Phone 1-800-668-6868 Kidstart Program 250-338-7341 (CV) John Howard Society 250-286-0611 (CR) 250-339-2971 (Comox) Library Storytime 250-334-3369 (Courtenay) Ministry of Children & Family Development 250-334-5820
Pacific Care 250-338-4288 (daycare referral) Public Health Nursing 250-331-8520 Vancouver Island Health Authority
Rainbows 250-339-3966 (support for grieving children, ages 5 – 11) Representative for Children & Youth 1-800-476-3933
Salvation Army Parent Child Resource Centre 250-338-6200 Salvation Army Community & Family Services Sexual Abuse Intervention Program 250-338-7575 Comox Valley Family Services Association
Scouts Canada, Comox Valley District 250-339-2424
Today and Tomorrow Learning Society 250-338-8445 250-338-7287 Wachiay Youth Legacy Programs
YANA: You Are Not Alone 250-871-0343
8
QUICK REFERENCE
COMMUNITY HALLS & CENTRES
LISTED RESOURCES PHONE
Black Creek Community Association 250-337-5190
Comox Recreation Centre 250-339-2255 Courtenay Recreation 250-338-5371 Cumberland Recreation Institute 250-336-2231 PLAY (Providing Leisure Access for You) 250-334-9222 Comox Valley Sports & Aquatic Centres ext. 222 Union Bay Community Hall 250-335-2500
9
QUICK REFERENCE
COMMUNITY INFO (CIVIC/REGIONAL)
LISTED RESOURCES PHONE
Chamber of Commerce, Comox Valley 250-334-3234
City of Courtenay 250-334-4441 Comox Valley Regional District 250-334-6000
MLA – Don McRae 250-703-2422 Provincial Member of the Legislative Assembly Town of Comox 250-339-2202 Vancouver Island Visitor Centre, Comox Valley 1-855-400-2882 Village of Cumberland 250-336-2291 Welcome Wagon 250-338-8024
10
QUICK REFERENCE
EDUCATION
LISTED RESOURCES PHONE
Aboriginal Education Service 250-331-4040 School District 71
Adult Learning Centre 250-338-9906 Comox Valley Community Adult Literacy and Learning Society
Community Policing & Media Relations 250-338-1321 RCMP Courtenay Detachment
Glacier View Secondary Centre 250-338-2752 School District 71 Nala’atsi Alternate Program 250-331-4040 250-337-5300 Navigate (North Island Distance Education School) 1-800-663-7925 North Island College (NIC) 250-334-5000
Open Learning Agency 1-877-664-4094
School District No. 71, Comox Valley 250-334-5500
11
QUICK REFERENCE
EMPLOYMENT SEARCH
LISTED RESOURCES PHONE 250-338-9183 Job Options BC 1-888-388-4217 Vancouver Island Vocational and Rehabilitation Service 250-871-0798 Ltd. (VIVRS) 1-888-753-4225 Work BC Employment Services Centre 250-334-3119 Creative Employment Access Society
12
QUICK REFERENCE
FINANCIAL ASSISTANCE
LISTED RESOURCES PHONE
Bus Pass Program 1-866-866-0800 Ministry of Social Development & Social Innovation
Canada Pension Plan (CPP) 1-800-277-9914 Service Canada – Courtenay
Child Care Subsidy Service Centre 1-888-338-6622 Ministry of Children & Family Development Compassionate Care Benefits 1-800-206-7218 Service Canada – Courtenay Credit Counselling Society 1-888-527-8999 Crime Victim Assistance Program, The 1-866-660-3888
Crisis Supplement 1-866-866-0800 Ministry of Social Development & Social Innovation
Employment Insurance 1-800-206-7218 Service Canada – Courtenay
Income Security Program 1-800-277-9914 Service Canada – Courtenay Ministry of Social Development & Social Innovation 1-866-866-0800
Ministry of Social Development & Social Innovation 1-866-660-3194 Emergency Social Services After Hours: 4:30pm – 12:30am 12:30am – 8:00am 1-800-663-9122
Service Canada Centre, Comox Valley 1-800-622-6232 Shelter Aid For Elderly Renters (SAFER) 1-800-257-7756 BC Housing Special Transportation Subsidy 1-866-866-0800 Ministry of Social Development & Social Innovation
13
QUICK REFERENCE
FOOD
LISTED RESOURCES PHONE
AIDS Vancouver Island 250-338-7400 (Tuesday lunch program for individuals living with AIDS, HIV and Hep C)
Food Bank 250-338-0615 Lush Valley Food Action Society 250-331-0152 Meals on Wheels Home and Community Care: VIHA 250-331-8522 (for seniors or housebound individuals)
Salvation Army 250-338-5133 (bagged lunch program each Tuesday)
Sendial 1-800-663-9203 Thrifty Foods Sonshine Lunch Club St. George’s United Church 250-334-4961 (soup kitchen 5 days per week)
St. Vincent De Paul Society 250-334-0070 (emergency food) Valley Home Meals 250-339-2625 (for seniors or housebound individuals) 1-866-216-2655
Wachiay Helping Hands 250-338-7793
14
QUICK REFERENCE
GAY, LESBIAN, TRANSSEXUAL AND BISEXUAL SUPPORT
LISTED RESOURCES PHONE
Qmunity: BC’s Queer Resource Centre 604-684-5307
15
QUICK REFERENCE
HEALTH
LISTED RESOURCES PHONE
AIDS Vancouver Island 250-338-7400 Arthritis Answers Line, The 1-800-321-1433 Canadian Cancer Society 250-338-5454 Care-A-Van: Mobile Health Clinic [email protected] Clinical Prevention Services – STI Control 604-707-5603 College of Physicians & Surgeons of BC 1-800-461-3008
Comox Valley Diabetes Education Centre 250-339-1568 St. Joseph’s Hospital Cumberland Health Centre 250-331-8505 Health & Seniors Information Line 811 HealthLink BC 811 Healthy Kids Program, BC 1-866-866-0800 Ministry of Housing & Social Development Home & Community Care 250-331-8522 Vancouver Island Health Authority Hornby and Denman Community Health Care Society 250-335-2885 Hospice Society, Comox Valley 250-339-5533 Kelty Resource Centre (virtual resource centre for adults with eating disorders and 1-800-665-1822 all ages mental health and addictions) Kwakiutl District Council Health: K’omox Band 250-339-6591
Medic-Alert Foundation, Canadian 1-800-668-1507
16
QUICK REFERENCE
HEALTH
LISTED RESOURCES PHONE
Medical Services Plan Subscriber Information 1-800-663-7100 Mental Health Info Line 310-6789 BC Partners for Mental Health and Addictions Information 250-331-8520 Newborn-Mother Hotline after hours: Public Health Nursing: VIHA 250-339-2242 North Island Regional Eating Disorder Program 250-331-8504 ext. 68419 Nurseline, BC 811 Nursing Centre, Comox Valley 250-331-8502 Vancouver Island Health Authority Options for Sexual Health 250-331-8572 Comox Valley Community Health Centre: VIHA PharmaCare 1-800-663-7100 Poison Control Centre 1-800-567-8911 Positive Wellness North Island, Liver Services & HIV 250-850-2605 Services Public Health Nursing 250-331-8520 Vancouver Island Health Authority Red Cross Medical Equipment Loan Service 250-334-1557 Canadian Red Cross ext. 2522 Screening Mammography Program Booking Line 1-800-663-9203 Seniors Health Team 250-331-8515 St. Joseph’s Hospital 250-339-2242
17
QUICK REFERENCE
HOUSING
LISTED RESOURCES PHONE
BC Housing 1-800-787-2807
D’Esterre Gardens 250-339-5011 (low cost housing for seniors and adults with disabilities) Extreme Weather Shelter www.comoxvalleyewp.com Habitat For Humanity 250-334-3777
Kiwanis Village 250-338-8651 (low cost housing for seniors and adults with disabilities) Lilli House Crisis Line - 24 hours Transition Society, Comox Valley 250-338-1227 (shelter for abused women) Lions Valley View Estates 250-334-3340 (low cost housing) M’Akola Housing 250-923-4145 (low cost housing for people of First Nations status) Quadra Gardens 250-339-5011 (low cost housing for seniors and adults with disabilities) Residential Tenancy Office 1-800-665-8779 daytime hours Salvation Army Shelter (access to) 250-338-2533 after hours, weekends and holidays 1-866-660-3194 Shelter Aid For Elderly Renters (SAFER) 1-800-257-7756 Tenants Resource & Advisory Centre (TRAC) 1-800-665-1185
Wachiay Homeless Street Outreach 250-703-1583
18
QUICK REFERENCE
LEGAL
LISTED RESOURCES PHONE
Access Pro Bono Society of BC 1-877-762-6664 Citizens On Patrol Society, Comox Valley (COPS) 250-897-1443 Clicklaw www.clicklaw.bc.ca Community Based Victim Services 250-338-7575 Comox Valley Family Services Association Community Justice Centre 250-334-8101 Courtenay Community Corrections, Adult Probation 250-334-1125 Courthouse 250-334-1115 Crime Stoppers Tips Line 1-800-222-8477 Crime Victim Assistance Program 1-866-660-3888
Criminal Duty Counsel www.clicklaw.bc.ca Dial-A-Law 1-800-565-5297
Family Duty Counsel www.familylaw.lss.bc.ca
Family Justice Services 250-897-7556 BC Access Centre Family Maintenance Enforcement Program 1-800-663-3455 Human Rights Tribunal, BC 1-888-440-8844
Lawyer Referral Service 1-800-663-1919 Canadian Bar Association
19
QUICK REFERENCE
LEGAL
LISTED RESOURCES PHONE
Legal Aid 250-897-1400 Legal Services Society Legal Information for Women 250-897-0511 Transition Society, Comox Valley Legal Services Society 1-866-577-2525
Native Courtworker & Counselling Association of BC 250-287-2328 Office of the Ombudsperson 1-800-567-3247 Public Guardian & Trustee 1-800-663-7867 RCMP 250-338-1321
RCMP Victim Services 250-334-5979 Representative for Children & Youth 1-800-476-3933 Salvation Army Community and Family Services 250-338-5133 Tenant Resource & Advisory Centre (TRAC) 1-800-665-1185 VictimLink 1-800-563-0808 250-338-7793 Wachiay Advocacy Centre ext 229 Youth Probation Services 250-334-5820 Ministry of Children and Family Development
20
QUICK REFERENCE
MEN
LISTED RESOURCES PHONE
BC Society For Male Survivors of Sexual Abuse 1-888-682-6482 Men’s Support Group 250-331-8502 msg Comox Valley Nursing Centre: VIHA Men’s Trauma Centre 250-381-6367 (located in Victoria, BC) Prostate Cancer Support Group 250-338-5454 Canadian Cancer Society daytime hours Salvation Army Shelter (access to) 250-338-2533 after hours, weekends and holidays 1-866-660-3194
21
QUICK REFERENCE
PARENT SUPPORT
LISTED RESOURCES PHONE
Adoptive Families Association of BC 1-866-334-3873 250-339-8290 Comox Military Family Resource Centre 1-888-246-0222 Comox Valley Family Services Association 250-338-7575
Compassionate Friends of Canada 250-923-2485 (for family members bereaved by children) Confederation of Parent Advisory Councils, BC 1-866-529-4397 Family Support Institute 1-800-441-5403 Foster Parent Support Services Society 250-286-0555 Hornby and Denman Community Health Care Society 250-335-2885
Parent Support Services 1-877-345-9777 (located in Victoria, BC) Parent Teen Mediation 250-335-2343
Parentline 250-338-7141 Boys and Girls Club of Central Vancouver Island Parents Together 250-338-7582 Boys and Girls Club of Central Vancouver Island Salvation Army Parent Child Resource Centre 250-338-6200
Wachiay FASD Keyworker Program 250-338-7793
YANA: You Are Not Alone 250-871-0343
22
QUICK REFERENCE
SENIORS
LISTED RESOURCES PHONE
Alzheimer’s Society of BC 1-800-462-2833 Arthritis Answers Line, The 1-800-321-1433 BC Centre for Elder Advocacy & Support 1-866-437-1940
Bus Pass Program 1-866-866-0800 Ministry of Social Development & Social Innovation Caregivers Support Group 250-871-5940 Senior Peer Counselling Comox Seniors Centre at d’Esterre House 250-339-5133
Comox Valley Seniors Village 250-331-1183 Vancouver Island Health Authority Cumberland Lodge 250-331-8505 Vancouver Island Health Authority Evergreen Seniors Club 250-338-1000
The Views – St. Joseph’s Hospital 250-339-2242 Vancouver Island Health Authority Glacier View Lodge 250-338-1451 Vancouver Island Health Authority Health & Seniors Information Line 811 Home & Community Care 250-331-8522 Vancouver Island Health Authority Hornby and Denman Community Health Care Society 250-335-2885 Income Security Programs 1-800-277-9914 Senior Peer Counselling Society, Comox Valley 250-871-5940 Shelter Aid For Elderly Renters (SAFER) 1-800-257-7756 BC Housing Support Our Seniors Comox Valley 250-334-2321 Wachiay Elder Support Worker 250-338-7793
23
QUICK REFERENCE
SUPPORT GROUPS
LISTED RESOURCES PHONE Al-Anon 250-338-2947 Alcoholics Anonymous (AA) 250-338-8042 Breast Cancer Support Program 250-338-5454 Caregivers Support Group 250-871-5940 Chronic Pain Society, Comox Valley 250-331-8502 Compassionate Friends of Canada 250-923-2485 Epilepsy Support Group 250-331-8502 Eureka Support Society 250-334-4035 First Open Heart Society of BC 250-339-5349 Grandparents Raising Grandchildren 250-897-0511 Transition Centre, Comox Valley Hospice Society 250-339-5533 Men’s Support Group 250-331-8502 Multiple Sclerosis Self – Help Group, Campbell River 250-286-0999 Narcotics Anonymous (NA) 1-877-379-6652 North Island Regional Eating Disorder Program 250-331-8504 ext. 68419 Parents Together 250-338-7582 Prostate Cancer Support Group 250-338-5454 Canadian Cancer Society Stroke Recovery Club 250-871-0553 Take Off Pounds Sensibly (TOPS) www.tops.org Wachiay FASD Parent to Parent Support Group 250-338-7793 White Cane Club 250-338-9904
24
QUICK REFERENCE
THRIFT STORES NON PROFIT
LISTED RESOURCES PHONE
ReStore Habitat for Humanity Vancouver Island North 250-334-3784 (1755 13th Street, Courtenay) Salvation Army Thrift Store th 250-334-8230 (331 4 Street, Courtenay)
Salvation Army Thrift Store 250-338-8151 (2966 Kilpatrick Avenue, Courtenay)
Salvation Army Thrift Store 250-339-7522 (1785 Comox Avenue, Comox)
St. Joseph’s Hospital Cottage Thrift Shop 250-339-1565 (behind St. Joseph’s Hospital, Comox) Too Good To Be Threw Thrift Store Transition Society, Comox Valley 250-338-0601 (367 6th Street, Courtenay)
25
QUICK REFERENCE
TRANSPORTATION
LISTED RESOURCES PHONE
Angel Flight 250-818-0288 (only for cancer patients)
Bus Pass Program 1-866-866-0800 Ministry of Social Development & Social Innovation
Canadian Cancer Society 250-338-5454 (for cancer patients) HandiDart, Comox Valley 250-339-5442 Comox Valley Transit System Special Transportation Subsidy 1-800-866-0800 Ministry of Social Development & Social Innovation Transit System, Comox Valley 250-339-5426 Wheels for Wellness Society 250-338-0196
26
QUICK REFERENCE
WOMEN
LISTED RESOURCES PHONE
Ann Elmore Transition House 1-800-667-2188 Campbell River Transition Society Breast Cancer Support Program 250-338-5454 Canadian Cancer Society Haven Transition House 1-888-756-0616 Haven Society (located in Nanaimo, BC) Lilli House Shelter & 24 Hour Crisis Line 250-338-1227 Transition Society, Comox Valley Newborn – Mother Hotline 250-331-8520 Public Health Nursing: VIHA Pregnancy Care Centre, Comox Valley 250-334-0058 daytime hours Salvation Army Shelter (access to) 250-338-2533 after hours, weekends and holidays 1-866-660-3194 Transition Society, Comox Valley 250-897-0511 Upper Island Women of Native Ancestry 250-334-9591
Women’s Drop In 250-897-0511 Transition Society, Comox Valley Women’s Outreach Counselling/Support Group 250-897-0511 Transition Society, Comox Valley
27
QUICK REFERENCE
YOUTH
LISTED RESOURCES PHONE
Alateen 250-383-4020 Boys and Girls Clubs of Central Vancouver Island 250-338-7582
Child & Adolescent Outreach: Suicide Prevention 250-702-6880 David Hext – St. Joseph’s Hospital
Cinderella/Prince Charming Project 250-339-2092 (provides graduation suits and gowns) Community Justice Centre 250-334-8101 250-339-8290 Comox Military Family Resource Centre 1-888-246-0222 Comox Valley Family Services Association 250-338-7575 Child & Youth Anxiety/Sexuality Girl Guides of Canada 250-650-0061 Comox Valley District Helpline for Children 310-1234 Ministry of Children & Family Development no area code needed Hornby and Denman Community Health Care Society 250-335-2885
John Howard Society 250-338-7341 Youth & Family Alcohol/Drug Services Kids Help Phone 1-800-668-6868 Kidstart Program 250-338-7341 (CV) John Howard Society 250-286-0611 (CR) Operation Come Home 1-800-668-4663
Options For Sexual Health 250-331-8572 Comox Valley Community Health Centre: VIHA
28
QUICK REFERENCE
YOUTH
LISTED RESOURCES PHONE
Parent Teen Mediation 250-335-2343
Pregnancy Care Centre, Comox Valley 250-334-0058 Raven Back Youth Drop In Centre Wachiay Friendship Centre 250-338-7793 Representative for Children & Youth 1-800-476-3933 250-339-2424 Scouts Canada, Comox Valley District The Linc Youth Centre Courtenay Recreation 250-334-8138 250-338-7793 Wachiay Youth Legacy Programs
Youth Against Violence Line 1-800-680-4264
Youth Probation Services 250-334-5820 Ministry of Children & Family Development
29
SECTION A
ABORIGINAL EDUCATION SERVICES School District #71 665 16th Street, Courtenay, V9N 1X6 (located behind Courtenay Elementary School) Phone: 250-331-4040 Fax: 250-331-4041 Email: [email protected] Website: www.sd71.bc.ca/abed/ Facebook: Aboriginal Education (School District #71: Comox Valley)
Contact: Bruce Carlos, District Principal Aboriginal Education Sallie Crawford, Senior Administrative Assistant, Aboriginal Education Services
Our vision for Aboriginal students is to have a balance between academic performance and Aboriginal culture and identity that will foster the value of life long learning.
Programs & Services: . Aboriginal Support Workers in Elementary and Secondary schools . District level resource and curriculum teachers . Nala’atsi Alternate School Program, grades 10 - 12 . Raven’s grade 11 at Vanier and 3 new Aboriginal support programs at Highland, Isfeld and Lake Trail Middle Schools . Early intervention programs
ABORIGINAL HEAD START PROGRAM, COMOX VALLEY Upper Island Women of Native Ancestry 956 Grieve Avenue, Courtenay BC V9N 2T9 Phone: 250-334-2477 Fax: 250-334-2419 Email: [email protected]
Contact: Coordinator
The Head Start Program is an early intervention program to prepare preschool Aboriginal children for school by meeting their spiritual, emotional, intellectual and physical growth through Aboriginal Head Start’s six components: Culture and Language, Education, Health Promotion, Nutrition, Social Support and Parental & Family Involvement. The aim is also to foster a desire for life long learning and to support parents, guardians, and extended family as the primary teachers and caregivers of their children.
Programs & Services: . Free preschool program for children of Aboriginal ancestry ages 3 to 5 (status, non-status, Métis, Inuit) . Registration is taken any time throughout the year . Meals and transportation are included
30
SECTION A
ACCESS PRO BONO SOCIETY OF BRITISH COLUMBIA 300-845 Cambie Street, Vancouver, BC, V6B 4Z9 Business Phone: 604-482-3195 Fax: 604-893-8934 Toll-free: 1-877-762-6664 Client Phone: 604-878-7400 Email: [email protected] Website: www.accessprobono.ca
Formed by the merger of the Western Canada Society to Access Justice and Pro Bono Law of BC, Access Pro Bono is a non-profit organization that promotes access to justice in BC by providing and fostering quality pro bono legal services to people and non-profit organizations of limited means. Access Pro Bono operates legal advice clinics, a Civil Chambers Duty Counsel Project, and a Roster Program for representation services.
Access Pro Bono provides legal training and materials for pro bono lawyers through Continuing Education courses, publications, web links and supplies pro bono lawyers with full insurance coverage when providing approved legal services. Disbursement coverage is also provided to pro bono lawyers for registered pro bono cases.
Access Pro Bono also advises law firms on best practices regarding policies and programs, and partnership possibilities with non-profit organizations, as well as hosts annual events and fundraisers to raise awareness of legal needs in BC. The society is primarily funded by the Law Foundation of BC, the Law Society of BC and private donors.
Access Pro Bono Programs:
Legal Advice Clinics Volunteer lawyers provide free legal advice in all areas of law to those who cannot afford legal services. Lawyers do not represent clients in court, but do provide legal advice and help clients prepare for court appearances. Clients in need of ongoing help may have up to two half-hour appointments per month. Clinics are located at various community locations throughout BC.
Roster Program Six programs which link lawyers who provide pro bono services to those who cannot afford a lawyer. These Programs are: the Court of Appeal Program, the Family Law Program, the Federal Courts Program, the Judicial Review Program, and Solicitors’ Program, and the Wills & Estates Program.
Civil Chambers Pro Bono Duty Counsel Project (Vancouver) Provides legal assistance and representation to unrepresented low- and middle-income litigants appearing in civil chambers at both the Supreme Court and Court of Appeal levels. Clients must be individuals (i.e. not organizations or companies), have a case that shows some legal merit, and does not present a conflict of interest for the Duty Counsel.
31
SECTION A
ACCESSIBILITY COMMITTEE, COMOX VALLEY Lewis Centre – 489 Old Island Highway, Courtenay BC Phone: 250-338-5371 Email: [email protected] Website: www.cvaccess.ca
Contact: Heather Crites (Chair)
Programs & Services: . An informal group working to raise awareness around disability issues and to make the Comox Valley a barrier-free community. Monthly meetings; everyone interested in accessibility is welcome.
ADOPTION REUNION REGISTRY Ministry of Children & Family Development PO Box 9705 Prov Govt, Victoria BC V8W 9S1 Phone: 250-387-3660 Toll Free: 1-877-387-3660 Fax: 250-356-1864 Website: www.mcf.gov.bc.ca/adoption/reunion
Programs & Services: . Registry for adoptee and birth parents, when the adoption has occurred in BC . Must be 19 years or older to register . Will give contact numbers for adoptions that occurred elsewhere . The passive registry is for birth relatives . Provides active search for birth parents, adoptees, siblings and relatives
ADOPTIVE FAMILIES ASSOCIATION OF BC 200 – 7342 Winston Street, Burnaby BC V5A 2H1 BC's Waiting Child Line: 1-877-ADOPT-07 (1-877-236-7807) Website: www.bcadoption.com
Local Contact: Shannon Shepley Adoption Support Co-ordinator for the Central/North Island Toll Free for Vancouver Island: 1-866-334-3873 Local calls: 1- 250-230-1224 Email: [email protected] Blog: http://vancouverislandadoption.blogspot.com
Programs & Services: . Providing up-to-date information through our magazine, resource libraries and provincial office . Promoting adoption as a viable means of building families . Providing support groups on Vancouver Island . Connecting with parents at any point in the adoption journey
32
SECTION A
ADULT LEARNING CENTRE Comox Valley Community Adult Literacy and Learning Society (CALLS) 1507A McPhee Avenue, Courtenay BC V9N 3A6 Phone: 250-338-9906 Fax: 250-338-9226 Email: [email protected] Website: www.cvalc.ca
Hours: 9:00am to 4:00pm Monday through Thursday
Programs & Services: . Community literacy programs for adults who wish to improve their reading, writing, math and computer skills. Adult learners are paired with trained volunteer tutors to work one-to-one. . English as a Second Language Settlement Assistance Program for immigrants to improve their English skills while learning about the Canadian way of life. This assistance is provided through one-to-one tutoring and small groups. . Resource library on site . Free and confidential, flexible hours
ADVOCACY ACCESS PROGRAM BC Coalition of People with Disabilities 204 – 456 West Broadway, Vancouver BC V5Y 1R3 Phone: 604-872-1278 TTY: 604-875-8835 Fax: 604-875-9227 Toll Free: 1-800-663-1278 Email: [email protected] Website: www.bccpd.bc.ca
Hours: Monday to Friday 8:30am – 4:30pm (by appointment only)
Programs & Services: Our program works to secure the necessary income supports for low-income people with disabilities to live with dignity. Our program assists clients to: . Apply for and appeal the denial of provincial and federal benefits, . Obtain the health goods and services attached to disability benefits, . Understand the rules about asset and earnings exemptions, . Access and obtain information on subsidized housing and issues related to disability rights, . Provides general information and referrals and conducts education sessions . The BCCPD facilitates pro bono legal clinics and a pro bono social worker visits our office on a regular basis, call to make appointments
33
SECTION A
AFTER HOURS EMERGENCY FINANCIAL HELPLINE Ministry of Social Development and Social Innovation Call Toll Free: 1-866-660-3194 outside lower mainland for emergency (Monday to Friday 4:30pm – 12:30am and Saturday & Sunday 8am – 12:30am)
AFTER HOURS CHILD PROTECTION CONCERNS Ministry of Children and Family Development Child protection concerns contact Toll Free: 1-800-663-9122 (24 hours)
Programs & Services: Financial workers could possibly assist with emergency: . food . shelter . diapers . prescriptions
AHERO (AD HOC EMERGENCY RESOURCE ORGANIZATION) Contact: Sarah Sullivan (AIDS Vancouver Island) at 250-338-7400
AHERO’s aim is to identify the need for emergency services, encourage their development and help coordinate their delivery.
Programs & Services: . AHERO is a committee of community agencies, groups and churches who meet monthly to update each other on new or changed services, to discuss significant gaps in service, and to collectively address the needs of our clients to the best of our ability. Part of AHERO’s role is to educate its participants and the public about emergency services, as well as to advocate for continuing community development.
34
SECTION A
AIDS VANCOUVER ISLAND (AVI) 355 6th Street, Courtenay BC V9N 1M2 Phone: 250-338-7400 Fax: 250-334-8224 Toll Free Info Line: 1-800-665-2437 Email: [email protected] Website: www.avi.org
Hours: Monday to Thursday 9am - 4pm Positive Wellness Counselling and Advocacy Monday to Thursday 9am - 4pm harm reduction services Fridays 11am - 3pm via rear of the building harm reduction services
Mission Statement AIDS Vancouver Island provides accessible and effective education, prevention, care, treatment and support services to the residents of Vancouver Island and the Gulf Islands, to reduce the spread of HIV/AIDS and also Hepatitis C and/or other co-infections. Also, they aim to improve the health and well being of people infected and affected by HIV/AIDS and Hepatitis C, and/or other co-infections.
Programs & Services: . Support, counselling and advocacy to those living with HIV/AIDS and/or Hepatitis C, their partners, families and friends . Client drop in – coffee available between 9:00-12:00 Monday to Thursday . Educational presentations to schools, community groups and workplaces . Extensive information resources for free distribution . Harm reduction program to prevent the spread of HIV/AIDS and Hepatitis C including needle exchange, safer smoking supplies, safe disposal of used syringes and condom distribution . Public Health Nurse on Monday mornings (10:00–11:00) provides vaccinations and STI testing . Community Health Nurses on Tuesday mornings (9:30-12:00) – provide wound care, foot care . Services are provided free of charge . No public washrooms available . Nurse Practitioner available Wednesdays (1-3pm)
ALANO CLUB 543 6th Street, Courtenay BC V9N 1M5 Phone: 250-338-0041 [email protected] website: alanoclub.comoxvalley.com
Hours: Sunday to Friday 8:00 am to 4:00 pm and Saturdays 9:00 am to 2:00 pm
Programs & Services: . Alcohol and drug-free social club - family/group functions monthly . Information about drug/alcohol services, volunteer opportunities, community hours, etc. . Restaurant – homemade baking, soups, etc - healthy choices/reasonably priced! . 12 step meeting in the back room . Meeting room rentals available
35
SECTION A
AL-ANON Website: www.al-anon.org
Contacts: Jan at 250-338-2947
Mission Statement: To help families of alcoholics, by practicing the twelve steps, welcoming and giving comfort to those families and by giving understanding and encouragement to the alcoholic.
Programs & Services: . Al – Anon meetings
AL-ANON / ALATEEN FAMILY GROUPS Information Service Office 2 – 2020 Douglas Street, Victoria BC V8T 4L1 Phone: 250-383-4020 Email: [email protected]
BC / YUKON WEBSITE: www.bcyukon-al-anon.org WORLD SERVICE WEBSITE: http://www.al-anon.alateen.org/
ALCOHOL & DRUG INFORMATION AND REFERRAL SERVICE Mailing address: c/o BC211, 330-111 West Hastings Street, Vancouver BC V6B 1H4 Phone: 1-800-663-1441 TTY: 604-875-0885 Text: 604-836-6381 E-mail:[email protected]
. This line provides information and referral to education, prevention and treatment services and regulatory agencies . Free – multilingual – 24/7 - confidential
36
SECTION A
ALCOHOLICS ANONYMOUS (AA) Box 1337, Comox, BC V9M 7Z8 Phone: 250-338-8042
Mission Statement: Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. Our primary purpose is to stay sober and help other alcoholics to achieve sobriety.
Programs & Services: . 24 hour answering service provides times and places for AA meetings - 250-338-8042. Information also available from the Alano Club at 250-338-0041.
ALZHEIMER SOCIETY OF BC North & Central Vancouver Island Resource Centre #200 – 1585 Bowen Rd, Nanaimo, BC, V9S 1G4 Toll Free: 1-800-462-2833 Fax: 250-734-4173 First Link: 1-888-734-4171 Tina Biello Email: [email protected] Website: www.alzheimerbc.org
Contact: Jane Hope Email:[email protected]
Mission Statement: The Alzheimer Society of BC exists to alleviate the personal and social consequences of Alzheimer’s disease and related dementias, to promote public awareness and to search for the causes and the cures.
Programs & Services: . Information and resource centre on Alzheimer’s disease and other dementias . Referrals to local support groups and services . Dementia Helpline: 1-800-936-6033 . Education programs . First Link: early intervention, information and referral service
AMBULANCE BILLING SERVICE Toll Free: 1-800-665-7199 (within BC) Phone: 250-356-0052 Email: [email protected] Website: www.bcas.ca/fees (for fees and appeal)
Hours: Monday to Friday 9am – 4pm (except Statutory Holidays)
Programs & Services: . Provides information on ambulance billing and costs
37
SECTION A
AMYOTROPHIC LATERAL SCLEROSIS (ALS) SOCIETY OF BC North Central Island Chapter 1233 – 13351 Commerce Parkway, Richmond BC, V6V 2X7 PO Box 166, Bowser, BC, V0R 1G0 Phone: 1-800-708-3228 Phone: 604-278-2257 Fax: 604-278-4257 Email: [email protected] or [email protected] Website: www.alsbc.ca
Contact: Glenda Reynolds (President - Qualicum Beach)
Mission Statement: The mission of the ALS Society of BC is to find the cause and a cure for Amyotrophic Lateral Sclerosis. We provide support to ALS patients, their families, and caregivers. ALS is also known as Lou Gehrig’s Disease.
Programs & Services: . Provides equipment loans, support groups, caregivers workshops, and resource library to people with ALS
ANGEL FLIGHT OF BC PO Box 2623, Sidney BC V8L 4C1 Phone: 250-818-0288 Fax: 250-655-0247 Email: [email protected] Website: www.angelflight.ca
Programs & Services: . Angel Flight of BC is a charitable organization. This organization is a network of pilots and other volunteers who provide free, accessible air transportation, for cancer patients (fully ambulatory), who have to travel significant distances for diagnosis, surgery and other treatment not locally available. . Angel Flight will also carry a traveling companion such as a friend, parent or spouse . Funds are raised through corporate, and private, donations as well as through fund-raising events
38
SECTION A
ANN ELMORE TRANSITION HOUSE (CAMPBELL RIVER) Campbell River & North Island Transition Society PO Box 548, Campbell River BC V9W 5C1 Help Line: 250-286-3666 Phone: 250-287-7384 (office) Fax: 250-286-6252 Toll Free: 1-800-667-2188 Email: [email protected] Website: www.annelmorehouse.ca
The Ann Elmore House is operated by the Campbell River and North Island Transition Society, a non-profit, registered charity. CRNITS was established in 1985 to provide services and education aimed at ending family violence. Our programs include emergency shelter, victim counselling, services to affected children, public education, speaker service and intervention training to professionals.
Programs & Services: For any of the services listed below please call 250-286-3666.
. The Ann Elmore Transition House: a short-term emergency shelter which provides safe shelter for emotionally, sexually and physically abused women and their children. The shelter provides food, some clothing and basic personal necessities. Referral and advocacy services are also available to the residents of Ann Elmore.
. Children’s In-House Counselling Program: for children who are residents at Ann Elmore House. One-to-one sessions with qualified child support workers combine a variety of techniques to help children cope with the trauma of family violence.
. 24 hour Telephone Help Line: to serve women in crisis and anyone who needs help in dealing with issues of violence and abuse in their lives, or in the life of someone they know.
. Counselling and Support: for women who are resident at Ann Elmore House and community- based programs for women who do not come into the shelter. In person or by phone.
. Gold River and Cortes Island Safe Home Program: a safe shelter for women and their dependent children in the Gold River or Cortes Island areas who have experienced, or are at risk of abuse, threats or violence.
. Stopping the Violence Counselling in Gold River: for women who are dealing with issues of present or historical abuse.
. Support groups: emotional support and education for personal change (phone for times).
ARTHRITIS ANSWERS LINE, THE Toll Free: 1-800-321-1433 Email: [email protected] Website: www.arthritis.ca
Hours: Monday to Friday 10am - 4pm
Programs & Services: . Trained volunteers with arthritis, or knowledge of arthritis, answer calls . Languages available - English, French, Cantonese, Mandarin & Punjabi . General information about arthritis . Emotional support . Assistance to locate community resources . Guidance to access the health care system . Mail outs of literature
39
SECTION A
ASSOCIATION OF CLINICAL COUNSELLORS, BC 14 – 2544 Dunlevey Street, Victoria BC V8R 5Z2 Phone: 250-595-4448 Fax: 250-595-2926 Toll Free: 1-800-909-6303 Email: [email protected] Website: www.bc-counsellors.org
Hours: Monday to Friday 9am – 4:30pm
Programs & Services: . Members of the Association must meet rigorous academic training (Masters – level equivalency), clinical experience and supervision requirements as part of BCACC's entry criteria. Prospective members are also reviewed through a criminal record check and must submit references from recognized mental health practitioners. . BCACC permits members to identify themselves as "Registered Clinical Counsellors" (R.C.C.) and holds them accountable to the Association and to the public through our Code of Ethical Conduct and Standards of Clinical Practice and its complaints, investigation and discipline procedures.
ATTENTION DEFICIT DISORDER – CHADD CANADA (CHILDREN & ADULTS WITH ATTENTION DEFICIT DISORDER) Vancouver Chapter PO Box 74670, Vancouver BC V6K 4P4 Phone: 604-222-4043 Email: [email protected] Website: www.vcn.bc.ca/chaddvan
CH.A.D.D. Canada is a charitable organization that aims to help support, educate, and ultimately better the lives of individuals with ADHD, and those who support them.
Vancouver Programs & Services: . Monthly information, education & support sessions for adults and parents of children with ADHD
AUTISM SOCIETY OF BRITISH COLUMBIA Box 180 Stn A, Nanaimo BC, V9R 5K9 Phone: 250-714-0801 Toll Free: 1-888-437-0880 Website: www.autismbc.ca
Contact: Alexandria Stuart Email: [email protected]
Programs & Services: ASBC provides support through: . Information, referral and self-help . Advocacy for parents and professionals . An extensive lending resource library . Online support to valuable free on-demand information and discussion forums . A network of Community Groups throughout BC, facilitated by volunteers . Promoting community education and awareness
ASBC assists families financially through: A limited reimbursement program for your child's summer activities
40
SECTION B
BABY TALK - MOMS AND BABES Courtenay Recreation Lewis Centre 489 Old Island Hwy, Courtenay Phone: 250-338-5371 Fax: 250-338-8600 Email: [email protected] Website: www.courtenay.ca
Programs & Services: . Support, guest speakers, group discussions for pregnant and new mothers and babies newborn to 6 months. Fathers and other caregivers welcome.
BAPTIST CHURCH FREE CLOTHING ROOM Baptist Church, Courtenay Fellowship 2963 Lake Trail Road, Courtenay BC V9N 9V2 Phone: 250-334-3432 Email: [email protected] Website: www.courtenaybaptist.com
Programs & Services:
. Operates Tuesday 1 – 3pm and Sunday 10:30 – 11am
BC ABORIGINAL NETWORK ON DISABILITY SOCIETY 1179 Kosapsum Crescent, Victoria BC V9A 7K7 Phone: 250-381-7303 Fax: 250-381-7312 Toll Free: 1-888-815-5511 (TTY accessible) Email: [email protected] Website: www.bcands.bc.ca Video Conferencing IP: 184.69.111.226
Mandate: Supporting the unique and comprehensive disability, health and resource needs of Aboriginal persons and organizations, through relevant, timely and accessible client services.
Programs & Services: Provides a variety of disability and health related information, support services and resources to Aboriginal communities, organizations and Aboriginal persons living with a disability.
BC BEREAVEMENT HELPLINE Box 53530, 984 West Broadway, Vancouver BC V5Z 1K7 Toll Free: 1-877-779-2223 Email: [email protected] Website: www.bcbereavementhelpline.com
Programs & Services: . helpline for anyone grieving the loss of a loved one . telephone support and referral to community -based bereavement network . resource directory of over 300 bereavement support groups/agencies in BC . brochure "Guide to Bereavement Services" available upon request . informative website . multi-lingual and loss-specific brochures . free monthly drop-in for survivors of a homicide loss- call for more information
41
SECTION B
BC CENTRE FOR ELDER ADVOCACY AND SUPPORT #370 – 1199 West Pender St., Vancouver, BC, V6E 2R1 Business Phone: 604-688-1927 Fax: 604-437-1929 Email: [email protected] Website: www.bcceas.ca
BC CEAS is a non-profit organization that works to prevent elder abuse through raising awareness, educating the public, and providing a range of social and legal services to older adults that have experienced elder abuse. Programs include the Seniors Advocacy and Information Line, Victim Services Program, Legal Services and Workshops.
Older adults with questions about elder mistreatment or the abuse of the legal rights of an older adult can call: Seniors Abuse and Information line at 604-437-1940 or 1-866-437-1940 (7 days a week, 8:00 am to 8:00 pm). The TTY line and language interpreter line is available Monday - Friday from 9am - 4:30 pm.
Seniors Abuse and Information line at 604-437-1940 or 1-866-437-1940: A hotline for older adults with questions and concerns about elder abuse or rights violations. Call SAIL for referrals to the Victim Services Program and the Legal Services.
Victim Services Program: Provides information about the justice system, assistance with case-specific information, and emotional and practical support for older adults that have been victims of crime or abuse. Program staff will respect the older adult’s wish to remain anonymous if desired.
Legal Services: Legal information and practical support with a number of legal issues commonly faced by older adults, including residential tenancy and government benefits. Also free legal services, several priority areas including older adults that have experience or are vulnerable to abuse; problems with assisted living or long term care; access to government benefits; and issues relating to financial abuse.
Public Legal Information and Education: BC CEAS provides information and educational resources to the public on elder abuse and other legal issues facing older adults. To inquire/order our publications, call 604-688-1927 ext. 225 or complete the online order forms at www.bcceas.ca.
Seniors Reaching Out to Seniors: This volunteer-driven educational initiative offers workshops and informational resources, and empowers older adults to reach out to other older adults at risk for elder abuse. To book a workshop, complete the online form at www.bcceas.ca or call 604-688-1927, ext. 225.
42
SECTION B
BC COALITION OF PEOPLE WITH DISABILITIES 204 – 456 West Broadway, Vancouver BC V5Y 1R3 Phone: 604-875-0188 Fax: 604-875-9227 Toll Free: 1-800-663-1278 TTY: 604-875-8835 Email: [email protected] Website: www.bccpd.bc.ca
Hours: Monday to Friday 8:30am – 4:30pm
Membership fee: $15.00 per year
Mission Statement:
For over 35 years, the BC Coalition of People with Disabilities (BCCPD) has been a provincial, cross- disability voice in the community.
Our mission is to support people, regardless of their disability, to live with dignity, independence and as equal and full participants in society.
We champion issues impacting the lives of people with disabilities through our direct services, community partnerships, advocacy, research and publications.
Programs & Services: . Advocacy Access Program: BC Coalition of People with Disabilities, #204 – 456 West Broadway, Vancouver, BC V5Y 1R3 Phone: 604-872-1278 TTY: 604-875-8835 Fax: 604-875-9227 Toll Free: 1-800-663-1278) Email: [email protected] Website: www.bccpd.bc.ca Hours: Monday to Friday 8:30am – 4:30pm
Our program works to secure the necessary income supports for people with disabilities to live with dignity and independence. Our program assists clients to: • Apply for and appeal the denial of provincial and federal (CPP-D) benefits • Obtain the health goods and services attached to disability benefits • Understand the rules about asset and earnings exemptions • Access and obtain information on subsidized housing
We also: • Provide information and referrals and workshops on disability benefits • Facilitate 2 pro bono legal clinics and a pro bono social worker who visits our office at least once a week
. AIDS and Disability Action Program (ADAP): An education program that reaches out to all disability communities. The program provides specialized educational materials on HIV/AIDS for people with a variety of disabilities, raises awareness about AIDS as a disability and works in collaboration with HIV/AIDS organizations on issues of common concern. Under ADAP, there are two other initiatives:
. Wellness and Disability Initiative (WDI): WDI offers health and wellness information in plain language and alternative formats. Our Resource Centre helps people to learn how to live well, prevent illness and manage health issues. Services include a research and reference service, an in-house library and a web site.
43
SECTION B
BC COALITION OF PEOPLE WITH DISABILITIES continued
. Health Literacy Network (HLN): HLN links disability and other community groups, individuals and health care workers to raise awareness and increase access to health information.
. Community and Residents Mentors Association Project (CARMA): CARMA works with residents and staff of the George Pearson Centre. Through peer support it provides opportunities for collaboration between people with disabilities and service providers, and evaluates and conducts research on the impact of peer mentoring on clients’ quality of life.
. Transition Magazine: Yearly subscription: $15.00 (4 issues) Transition is an informative publication covering a broad range of issues of interest to people with disabilities, their families and caregivers, professionals and the general public.
. Farmers on 57th: Farmers on 57th is an urban farm project at a long-term care facility for people with disabilities. The gardens promote health, beauty, community connection and provide organic food for residents.
. Emergency Preparedness Program Our Emergency Preparedness Project works collaboratively with a broad network of disability organizations, people with disabilities, and the emergency management sector. We publish reports, present workshops, and are working on a national project with volunteer Canada.
BC EPILEPSY SOCIETY Suite 2500, 900 West 8th Ave, Vancouver, BC, V5Z 1E5 Phone: 604-875-6704 Fax: 604-875-0617 Email: [email protected] Website: www.bcepilepsy.com
Hours: Monday to Friday 8:30 am – 4:30pm
The BC Epilepsy Society is a non-profit, charitable organization dedicated to serving the well being of people living with epilepsy. We empower, educate, and support British Columbians living with epilepsy and their families, and fund research to find a cure.
Programs & Services: . Provides a resource library, information materials in various languages, educational events, information and referral services, hospital outreach, support groups, and peer support. Also offers seizure awareness workshops to schools, community support workers, employers, and community groups. Provides financial assistance to children and youth so that they can attend summer camp, and awards post-secondary scholarships.
44
SECTION B
BC MEFM SOCIETY Myalgic Encethalomyelitis / Fibromyalgia Society Box 462, 916 West Broadway Avenue, Vancouver BC V5Z 1K7 Toll Free: 1-888-353-6322 Email: [email protected] Website: www.mefm.bc.ca
Local Contact: Brenda at 250-331-8502 ext 38123 (Courtenay) and Nel at 250-339-7765 (Comox)
Programs & Services: . providing support to people with myalgic encethalomyelitis and fibromyalgia and their families . helping to encourage early diagnosis and effective treatment . helping educate physicians, paramedical professionals, family members and the community at large regarding myalgic encethalomyelitis and fibromyalgia and their treatment . promoting research aimed at improving treatment and ultimately finding cures . complex chronic disease clinic at BC Womens Hospital and Health Centre www.bcwomens.ca
BC HOUSING Suite 201 - 3440 Douglas Street, Victoria BC V8Z 3L5 Toll Free: 1-800-787-2807 Fax: 250-475-7551 Email: [email protected] Website: www.bchousing.org
Mission Statement: Our mandate is to develop, manage and administer provincial and federal - provincial housing and properties. BC Housing works with non-profit housing providers, co-ops, the private sector and government and health authorities to build and administer subsidized housing. We also provide services to tenants who currently live in public housing.
Population Served: Social housing provides shelter for low to moderate income seniors (including frail seniors), individuals with disabilities or special needs, women and children leaving transition homes, families, lower-income urban single adults (Vancouver), and those at risk of homelessness.
Programs & Services: . M’Akola Housing - 2060 Laketrail Road, Courtenay BC Open only to people of First Nations status. To apply call: 250-923-4145
. Lions Valley View Estates - 1547 Dingwall Road, Courtenay BC To apply call: 250-334-3340
. d’Esterre Gardens - 1584 Balmoral Avenue, Comox BC Open only to seniors and adults with disabilities. To apply call: 250-339-5011 Monday to Friday 9am - 11am
. Quadra Gardens - 1742 Beaufort Avenue, Comox BC Open only to seniors and adults with disabilities. To apply call: 250-339-5011 Monday to Friday 9am - 11am
. Kiwanis Village - 635 Pidcock Avenue, Courtenay BC Open only to seniors and adults with disabilities. To apply call: 250-338-8651 Monday to Friday 9am - 11am
. Independent Living BC (ILBC) A housing-for-health program, for seniors and people with disabilities who require some care, but do not need 24-hour facility care. 45
SECTION B
BC HOUSING continued
. Shelter Aid For Elderly Renters (SAFER) 1-800-257-7756
Monthly payment to low-income seniors, to help with the costs of renting. Eligibility criteria apply.
. Rental Assistance Program (RAP) 1-800-257-7756 Monthly payment to low-income working families, to help with the costs of renting in the private market. Eligibility criteria apply. Call for more information.
BC SOCIETY FOR MALE SURVIVORS OF SEXUAL ABUSE Head Office 202 – 1252 Burrard Street, Vancouver BC V6Z 1Z1 Phone: 604-682-6482 Email: [email protected] Website: www.bc-malesurvivors.com
Courtenay Branch (by appointment only) #D – 2425 Rosewall Crescent, Courtenay BC V9N 8R9 Phone: 1-888-682-6482 (for initial appointment)
Programs & Services: . Individual therapy for male survivors of sexual abuse or male victims of domestic violence . Educational outreach . Residential Historical Abuse program and Crime Victim Assistance compensation available. . Services are also open to transgender individuals, regardless of whether they are male-to-female or female-to-male transgender
BC SPCA COMOX VALLEY & DISTRICT BRANCH Address: 1668 Ryan Road East, Comox BC Mailing address: PO Box 1284, Comox BC V9M 7Z8 Phone: 250-339-7722 Email: [email protected] Website: www.spca.bc.ca
Hours: Tuesday to Friday 10am – 5pm and Saturday 10am – 4pm
The BC SPCA is a non-profit organization dedicated to protecting and enhancing the quality of life for domestic, farm and wild animals in British Columbia.
Programs & Services: . Cruelty investigations and protection for farm animals . Sheltering and adoptions . Emergency rescue and treatment . Lost and found pets
46
SECTION B
BEAUFORT ASSOCIATION FOR THE MENTALLY HANDICAPPED 960 Cumberland Road, Courtenay BC V9N 2E4 Phone: 250-334-3532 Fax: 250-334-3568 Email: [email protected]
Programs & Services: . A variety of programs focusing on community & personal development . Involvement opportunities for adults with mental handicaps . Information and advocacy for people with mental handicaps and their families
BETTER BUSINESS BUREAU OF VANCOUVER ISLAND (BBB) 220 – 1175 Cook Street, Victoria BC V8V 4A1 Toll Free: 1-877-826-4222 Local: 250-386-6348 Website: www.vi.bbb.org
Hours: Monday to Friday 9am - 4pm
Programs & Services: . Consumer information centre . Information on businesses . Business practice complaints
47
SECTION B
BLACK CREEK COMMUNITY ASSOCIATION 2001 Black Creek Road, Black Creek BC Phone: 250-337-5190 Fax: 250-337-5192 Email: [email protected] Website: www.bccaonline.ca
Hours: Monday to Saturday 9am – 1pm Monday to Thursday 4 – 8pm
Programs & Services:
. Equipped with a playing field and softball diamond, a children's playground, a fitness studio, a fenced/lighted Basketball / Hockey Court, Double Tennis Court with practice area and pickle ball lines as well as a Nature Trail leading to a Disc (Frisbee) Golf Course.
. A variety of recreational activities for children, youth, adults, seniors and families, including classes, workshops and special events.
. APRIL PROGRAM (Access to Programs and Recreation for Income Limited families & individuals) provides free and discounted access for low income families. Applications available at the Black Creek Centre.
. Hall Rentals for meetings, celebrations, workshops available with options to include kitchen space and access to outdoor facilities.
BOYS & GIRLS CLUBS OF CENTRAL VANCOUVER ISLAND COMOX VALLEY CLUB 367 11th Street, Courtenay BC V9N 1S4 Phone: 250-338-7582 Fax: 250-338-7592 Email: [email protected] Website: www.bgccvi.com
Contacts: Ian Kalina (Executive Director) Robin Smart (Director, Human Resources, Information Technology and Manager of Programs, Comox Valley) Michelle Carty, Area Coordinator Cheryl Johnson, Human Resources Coordinator Karen Jeffrey, Office Coordinator
Hours: Monday to Thursday 9am - 2pm
Mission Statement: To provide a safe, supportive place where children, youth and families can experience new opportunities, overcome barriers, build positive relationships and develop confidence and skills for life.
Programs & Services: Affordable programs to support healthy youth and healthy families (sponsorships available: please inquire)
. Parenting Without Power Struggles: an education and group support program for parents of pre-teens ages 9-13
. Parents Together Program: an education and group support program for parents experiencing parent/teen conflict or concerned with their teen’s behavior. Both parent programs require participants to attend an orientation to ensure the program will meet their needs. Email: [email protected] 48
SECTION B
BOYS & GIRLS CLUBS OF CENTRAL VANCOUVER ISLAND continued
. Parentline: (250-338-7141) Confidential support and resource referral for parents.
. Day Camps: Affordable day camps for children ages 5-12 years. Each camp includes out trips around our Island as well as crafts, games and sports. Offered during school holidays and Pro D days.
. Before and After School Program: At Aspen Park Elementary & Brooklyn Elementary. These licensed programs include activities such as arts and crafts, cooking, field trips and indoor and outdoor games.
. Youth Leadership: This program includes the OneSmartWorld program while offering both activities and discussion on topics that the youth decide on. Participants will be involved in brainstorming, debate, making presentations, outdoor activities and challenges, games, and much
BREASTFEEDING DROP-IN CLINIC Public Health Nursing: VIHA 961 England Avenue, Courtenay BC V9N 2N7 Phone: 250-331-8520 Fax: 250-331-8521
Programs & Services: . Breastfeeding support available Courtenay – Public Health Nursing Centre: Thursdays 10:00 – 12:00
49
SECTION B
BUS PASS PROGRAM Box 9985 Stn Prov Govt, Victoria BC V8W 9R6 Toll Free: 1-866-866-0800 (press 4 then 3)
The BC Bus Pass Program offers a reduced cost, annual bus pass for low income seniors and individuals receiving disability assistance from the Province of British Columbia. Passes are valid in communities serviced by BC Transit or TransLink. The pass is only valid for the eligible rider and is non-transferable. Handy Dart is not included in this program.
Eligibility To be eligible for the BC Bus Pass Program, the applicant must be living in a transit service area where the annual pass is available and meet one of the following criteria: • Receiving Federal Guaranteed Income Supplement (GIS), or the Federal Allowance, or the Allowance for the Survivor;
• 18 – 64 years of age and receiving Persons with Disability (PWD) assistance from the Ministry of Social Development and Social Innovation;
• 60 – 64 years of age and receiving Income Assistance from the Province of British Columbia;
• Over 65 years of age and would qualify for GIS but does not meet the Canadian 10 year residency requirement;
• 18-64 years of age, living on a First Nations reserve and receiving disability assistance from the band office; or
• 60 – 64 years of age, living on a First Nations reserve and receiving assistance from the band office. Cost The bus pass is provided for an administrative fee of $45 per year and is valid for one calendar year, expiring on December 31. The fee is not prorated for applicants applying part way through the year. For more information on eligibility and cost, please visit website at www.buspass.gov.bc.ca
Online Request for Service: www.buspass.gov.bc.ca Email: for instructions and link, please see: www.buspass.gov.bc.ca Phone number for client use: 1-866-866-0800, press extension 4, and then press extension 3 Fax: 1-855-771-8788 Mail: BC Bus Pass Program, PO Box 9985, STN PROV, GOVT, Victoria, BC, V8W 9R6
BC Transit Internet site: www.transitbc.com
50
SECTION C
CANADA PENSION PLAN (CPP) Service Canada CLICK Website: www.servicecanada.ca CALL Canada Pension Plan 1-800-277-9914 VISIT 130 19th Street, Courtenay BC V9N 8S1 Hours: Monday to Friday 8:30 am – 4:00 pm
Programs & Services: Your contributions to the Canada Pension Plan (CPP) provide you with a stable and dependable pension you can build on for retirement. Your contributions also provide you and your dependents with basic financial protection if you become disabled or die. There are several types of benefits, depending upon the situation: . Children’s Benefits for Students aged 18 to 25 . Credit Splitting Upon Divorce or Separation . Disability Benefits . Retirement Pension . Survivor Benefits (death, survivor & -18 children’s benefits)
CANADIAN AIDS TREATMENT INFORMATION EXCHANGE (CATIE) 505 – 555 Richmond Street West, Toronto Ontario M5V 3B1 Toll Free: 1-800-263-1638 Fax: 416-203-8284 Email: [email protected] Website: www.catie.ca
Hours: Monday - Thursday 10am – 6pm (EST)
CATIE is Canada’s source for up-to-date, unbiased information about HIV and hepatitis C. We connect people living with HIV or hepatitis C, at-risk communities, healthcare providers and community organizations with knowledge, resources and expertise to reduce transmission and improve quality of life. For more details, please visit www.catie.ca or call 1-800-263-1638.
Programs & Services: . Workshops for HIV and hepatitis C frontline service providers . Free subscription publications and membership program . Access through the Ordering Centre to hundreds of HIV and hepatitis C resources produced by organizations across the country . CATIE offers free services in print, online, and by phone in English and in French
CANADIAN ANTI-FRAUD CENTRE PO Box 686 North Bay, Ontario P1B 8J8 Toll Free: 1-888-495-8501 Fax: 1-888-654-9426, Monday – Friday, 8:30am – 4:30pm EST Email: [email protected] Website: www.antifraudcentre.ca
Programs & Services: . Information regarding scams and identity theft . For reporting a fraud
51
SECTION C
CANADIAN CANCER SOCIETY Comox Valley Unit 102 – 1509 Cliffe Avenue, Courtenay BC V9N 2K6 Phone: 250-338-5454 Fax: 250-338-7692 Toll Free Information Line: 1-888-939-3333 Email: [email protected] Website: www.bc.cancer.ca
Hours: Monday to Friday 10am – 2pm (closed on stat holidays)
Mission Statement: The Canadian Cancer Society (CCS) is a national, community-based organization of volunteers whose mission is the eradication of cancer and the enhancement of the quality of life of people living with cancer. The CCS achieves its mission through research, education, patient services and advocacy for healthy public policy. These efforts are supported by volunteers and staff through funds raised in communities across Canada.
Vision: Creating a world where no Canadian fears cancer.
Our Priorities: . Primary Prevention . Advocacy . Research . Information . Support for people living with cancer
Programs & Services: . Pamphlets and lending library (books and video) . Wigs and prosthesis- Free to Cancer patients . Transportation to Victoria and Vancouver for cancer patients (free for these patients) . Financial Support
Support Groups: . Breast Cancer Support Program: Counselling, support group and hospital/home visiting for people who have, or have had, breast cancer Screening Mammography Program of BC: 1-800-663-9203
. L&L Support Group (Leukemia & Living with Cancer): Counselling / support for people with cancer, in hospital or at home
. Ovarian Cancer and Support Group: Support and information for people who have, or have had ovarian cancer
. Prostate Cancer Support Group: Support and information for people who have, or have had prostate cancer Canadian Prostate Cancer Network: 1-866-810-2726
. Smoker’s Helpline: 1-877-455-2233
Annual Events: . Cops for Cancer – September . Sale of Daffodil pins - April . Relay for Life – June
52
SECTION C
CANADIAN DIABETES ASSOCIATION, THE Nanaimo and District Branch, #1 4166 Departure Bay Road, Nanaimo, BC V9T 4B7 Phone: 250-729-3824 ext 21 Fax: 250-729-3825
1400-522 University Ave, Toronto, ON M5G 2R5 Toll Free: 1-800-BANTING (1-800-226-8464)
Email: [email protected] Website: www.diabetes.ca
Programs & Services: . Resource centre, educational literature and public information sessions for people affected by diabetes . Summer camps for children with diabetes and for the whole family . Advocacy work to influence positive policy changes . Chinese diabetes information service (1-888-666-8586) . For information on membership or our magazine, Diabetes Dialogue, please call 1-800-BANTING (1-800-226-8464)
CANADIAN FOUNDATION FOR THE STUDY OF INFANT DEATHS 403 – 60 James Street, St. Catharines ON L2R 7E7 Toll Free: 1-800-END-SIDS (1-800-363-7437) Website: www.sidscanada.org
Mission Statement: The Canadian Foundation for the Study of Infant Deaths (CFSID) is dedicated to reducing infant mortality and the rate of sudden and unexpected infant deaths, and to the emotional support of those who are affected.
CANADIAN HERITAGE 351 Abbott Street, Suite 205, Vancouver, BC, V6B 0G6 Toll Free: 1-866-811-0055 TTY: 1-888-997-3123 Email: [email protected] Website: www.pch.gc.ca/index-eng.cfm
Mission . Canadian Heritage promotes an environment in which all Canadians take full advantage of dynamic cultural experiences, celebrating our history and heritage, and participating in building creative communities.
53
SECTION C
CANADIAN PROFESSIONAL COUNSELLORS ASSOCIATION Suite 203, 3306 – 32nd Avenue, Vernon, BC V1T 2M6 Phone: 250-558-3323 Fax: 250-558-3369 Toll-Free: 1-888-945-2722 Email: [email protected] Website: www.cpca-rpc.ca
Programs & Services:
. The CPCA supports an inclusive competency-based model. This includes skills training, professional experience and natural abilities. Prospective members are also reviewed through a criminal record check, submitting references from recognized mental health practitioners and writing a qualifying exam. The CPCA's membership represents a diverse scope and range of counselling related educational backgrounds (PhD, MA, BA and diplomas) in valid forms of counselling psychology. . CPCA is a national non-profit association registered in accordance with the Canada Corporations Act and permits members to identify themselves as "Registered Professional Counsellors" (RPC) and holds them accountable to the Association and to the public through a Code of Ethics and Standards of Practice and its complaints, investigation and discipline procedures.
54
SECTION C
CANADIAN RED CROSS 464 Puntledge Road, Courtenay BC V9N 3R1 Phone: 250-334-1557 Fax: 250-334-3974 Email: [email protected]
Hours: Monday to Friday 9am – 4pm
Mission Statement: To improve the lives of vulnerable people by mobilizing the power of humanity in Canada and around the world.
Programs & Services:
Health Equipment Loan Program (HELP) Contact: HELP Coordinator at 250-334-1557 ext. 2522 The goal of the Health Equipment Loan Program is to provide access and the timely provision of high quality medical equipment to all who are in need through our community-based, volunteer supported depot.
A referral is required from a Doctor, Nurse or Therapist. The 3 month loan of medical equipment includes: . Crutches, forearm crutches, commodes, walkers, 4-wheel walkers, wheelchairs, bath seats, IV poles, canes, bed rails, bath grips, bed pans, cover cradles, foot rest walker, reaching sticks or grabbers, over-bed tables, quad canes, raised toilet seats, sock aids, toilet rails, urinals, back rests, kidney dish, long handle shoe horns and gutter extension walkers
Advanced level equipment is available and is only loaned out under the authorization of a Physiotherapist or Occupational Therapist. Available equipment includes: . Floor to ceiling poles and electric hospital beds
For more information about the following programs please call the Community Development Coordinator at 250-334-1557, ext. 2523.
Disaster Management Program Red Cross works in partnership with the government and other agencies to provide assistance to those affected by small or large disasters locally and around the world. We operate the central registration for tracing and reuniting family members and in some cases assist with rebuilding projects following a disaster.
Two areas of the Disaster Management Program include: . Basic Humanitarian Needs Disaster Management: Partnering with communities & government authorities to share information & provide expertise during community recovery. . Family Reunification: Reuniting family members that have been separated during a disaster or from conflict or war.
Red Cross helps communities to prepare for disaster through public education campaigns and providing tools for educators to bring into the classroom.
RespectED: Violence and Abuse Prevention Program Youth and adults learn about preventing abuse, violence and neglect through RespectED online courses and public education campaigns.
RespectED offers specific programs tailored to children, youth, adults and aboriginal communities.
Public education posters are available for distribution in communities and schools to help spread key violence and abuse prevention information. More extensive training programs are available for groups who want their own RespectED trainers.
55
SECTION C
CANADIAN RED CROSS continued
First Aid and Water Safety Programs Red Cross offers First Aid training in the Comox Valley through North Island College - call 250-334-5000 for information on available courses. . Red Cross Learn to Swim program offers swimming lessons for infants to adults at local pools . Boating safety is offered through the On Board course which provides participants with information you need to pass the competency test for the Canadian Coast Guard approved course . Pleasure Craft Operator Card (PCOC): This study guide and local testing site are available at the Courtenay Canadian Tire, or you can purchase the study guide online at www.redcross.ca
Humanitarian Issues Program Information on landmines, children in war, the Geneva Conventions and other global humanitarian issues are available for use and distribution in schools and communities.
North Island Coordinator Contact: Teri Mueller Phone: 250-334/1557 Email: [email protected]
Each community is different, with its own capacities and needs. The Community Development Program helps make the link between Red Cross programs and communities, and also partners with other community organizations, to determine and address vulnerability within the community.
CARE-A-VAN: MOBILE HEALTH CLINIC Comox Bay Care Society Web: www.comoxbaycare.org Email: [email protected]
Hours: please refer to the website listed above for current hours and locations of operation
Programs & Services: . Free healthcare services by professionals, hygiene supplies, health information and referral . All services are confidential and you do not need a health care card
CAREGIVERS SUPPORT GROUP Senior Peer Counselling 448 10th Street. Courtenay, BC V9N 1P6 250-871-5940
Programs & Services: . Support group for people who provide care and support, at home or in a facility, to a family member or friend who has dementia, is frail, elderly, chronically ill, or has a disability . Informal discussions, speakers, videos, information . Call for meeting times and place . A women’s and a men’s group, call for information
56
SECTION C
CHAMBER OF COMMERCE, COMOX VALLEY 2040 Cliffe Avenue, Courtenay BC V9N 2L3 Phone: 250-334-3234 Fax: 250-334-4908 Email: [email protected] Website: www.comoxvalleychamber.com
Hours: Monday to Friday 9am – 4:30pm
Mission Statement: The Comox Valley Chamber of Commerce provides member businesses with a strong, common voice in dealing with issues that affect the local business environment. It also provides relevant networking opportunities to help generate sales, create alliances and provide programs that will enhance the effectiveness of member businesses. The Chamber of Commerce provides comprehensive information on local member businesses for visiting tourists, residents, and investors.
Programs & Services: . The Comox Valley Chamber of Commerce has been serving the business community of Courtenay, Comox, Cumberland and the outlying areas since 1919. It is a not-for-profit organization that helps businesses save money, promote themselves, and network with other members of the local business community.
CHILD & ADOLESCENT OUTREACH: SUICIDE PREVENTION Phone: 250-702-6880 (leave a message)
Contact: David Hext
Programs & Services: . Short-term counselling and referral service, for children and youth, up to the age of 19, who experience suicidal feelings, depression, loss, and social isolation. Visits can be at home, or in a community setting.
CHILD CARE SUBSIDY SERVICE CENTRE Ministry of Children & Family Development PO Box 9953 Stn Prov Govt, Victoria BC V9W 9R3 Toll Free: 1-888-338-6622 Fax: 1-877-544-0699 Website: www.mcf.gov.bc.ca/childcare/subsidy_promo.htm
Hours: Monday to Friday 8:30am – 4:30pm PT, excluding statutory holidays
Programs & Services: . This subsidy is a monthly payment that assists eligible BC families with the cost of child care . Applications and renewals available by calling the Child Care Subsidy Service Centre . Forms are also on the internet (www.mcf.gov.bc.ca/childcare//subsidy_promo.htm) or at local offices such as: . Local Child Care Resource & Referral Office . Service BC – Government Agent Office . Immigrant Settlement Service Agencies
57
SECTION C
CHILD DEVELOPMENT ASSOCIATION, COMOX VALLEY 237 3rd Street, Courtenay BC V9N 1E1 Phone: 250-338-4288 Fax: 250-338-9326 Email: [email protected] Website: www.cvcda.ca
Hours: Monday to Friday 8:30am – 4:30pm
Mission Statement: The Comox Valley Child Development Association (CVCDA) is committed to the support of children, youth and young adults, their families, and caregivers so that the lives of children, parents, staff and the child care community are enriched educationally, emotionally, socially and physically.
Population Served: Children from birth to 19 years, and young adults, residing from Mud Bay to Oyster River.
. The Autism Program Provides services to children and youth with autism and their families - individualized intervention, behavioural plans and strategies – small groups and one to one
. Community Integration Program For youth with special needs - offers afterschool and evening social and recreational activities
. Early Intervention Therapy Program Occupational therapy, physical therapy and speech language pathology provides assessment, treatment and intervention strategies for children from birth to school age who need extra support
. Infant Development Program A home-based program which offers support to families with infants, from birth to 3 years who have or who are at risk for a developmental delay
. ADD Supported Child Development Program For children from birth to 12 years with special needs who require extra support in child care settings. Helps parents find child care that meets their needs, and helps child care providers to include children who require extra support.
. ADD Behaviour Consultation For children and youth up to 18 years of age with special needs who need help to decrease behaviours that are challenging for individuals with disabilities and their families.
. Out of School Care Service Provides support for school age children with disabilities and their families to find caregivers and services which meet their needs (by referral from MCFD)
. Pacific Child Care Resource and Referral Program Assists parents in finding child care and provides support and education to caregivers to promote quality care of children
58
SECTION C
CHILD DEVELOPMENT ASSOCIATION, COMOX VALLEY continued
. JumpStart Preschool Licensed Preschool for 3 to 5 year olds at Courtenay Elementary School - a partnership with School District 71
. Vancouver Island Children’s Assessment Network Coordination of multi-disciplinary assessments for children and youth with complex developmental behavioural challenges including Autism Spectrum Disorder and Fetal Alcohol Spectrum Disorder
. Youth Project Supporting young adults living with a disability to pursue individual goals for learning, working, socializing and community living
. Friendship Project Helping young adults with diverse abilities to achieve their goal of forming and keeping friends with community members living without disability
CHILD FIND, BC 208 – 2722 Fifth Street, Victoria BC V8T 4B2 Phone: 250-382-7311 Fax: 250-382-0227 Toll Free: 1-888-689-3463 Email: [email protected] Website: www.childfindbc.com
Contact: Steve Orcherton (Executive Director) Trevor Oram (Case Manager)
Hours: Monday to Friday 10am - 2pm
Programs & Services: . Child Find is established across Canada as a network of charitable, non-profit organizations that deliver services to families whose children go missing unexpectedly. It is recognized by the RCMP National Missing Children’s Services in Ottawa and is recognized by the National Centre for Missing and Exploited Children in Arlington VA USA and has the endorsement of the Chiefs of Police of Canada.
CHILDREN WHO WITNESS ABUSE PROGRAM Comox Valley Transition Society 202 – 576 England Avenue, Courtenay BC V9N 2N3 Phone: 250-897-0511 (Business/Counselling office) Fax: 250-897-0595 Email: [email protected]
Programs & Services: . Individual counselling and small group counselling for children 19 years and under who have witnessed the abuse of their caregiver (usually their mothers) . Support for caregivers of children who have witnessed abuse . Free of charge
59
SECTION C
CHRONIC PAIN RESOURCES, COMOX VALLEY Comox Valley Nursing Centre; VIHA 615 10th Street, Courtenay BC V9N 1R2 Phone: 250-331-8502 Website: www.viha.ca/comox_valley_nursing_centre
Drop in Hours: Monday, Tuesday, Thursday and Friday 9am – 3:00pm Wednesday 11am to 4pm
Programs & Services: . Individual Health Consultations: call for information or drop in at the Nursing Centre
. Chronic Pain Support Group: meets the 3rd Tuesday of each month from 1:30 – 3:30pm
. Therapeutic Relaxation Groups: meet every Thursday from 1:15 – 2:30pm
. Library Resources: numerous books and videos on chronic pain and internet access for health related information
. Educational programs are held several times a year for those with chronic pain and an exercise program for those who are de-conditioned due to illness. Call for information or drop-in to the Centre.
60
SECTION C
CHILDREN’S HEALTH FOUNDATION OF VANCOUVER ISLAND (Formerly Queen Alexandra Foundation for Children) 2309 Arbutus Road, Victoria BC V8N 1V7 Phone: 250-519-6977 Website: www.childrenshealthvi.org
Local Contact: Anita Brassard Telephone: 250-702-6131 Email: [email protected]
Children’s Health Foundation of Vancouver Island is a registered charity raising funds to support the health and well-being of children and youth Vancouver Island.
Programs & Services:
Children’s Health Foundation’s commitment to children’s health is centred around three areas:
1. “Great Beginnings.” We believe babies and pre-schoolers deserve the best possible start to life. To help realize this goal, we fund programs that help kids get a strong first start, like Early Intervention programs across the Island and the HerWay Home program, which helps pregnant women with substance use issues get healthy so they can deliver healthy babies and become great moms.
2. “Tools for Success” is our next focus area. We want children to have the tools they need to reach their potential, whatever that might look like. Maybe a little boy needs a prosthetic arm, a glass eye, or a new wheelchair. Maybe a little girl needs therapeutic riding to help develop muscle tone, or she needs a special formula because she is fed through a tube. Or maybe the best tool for a child is mental health support. Whatever tool can improve a child’s health, we want to be there to provide it.
3. Our third focus area is called “Building Strong Families.” We want families to have the support they need so their children can get the health care they deserve. That’s why we decided to build Jeneece Place, the home away from home for families travelling to Victoria for their child’s medical care. Children will heal faster with their parents and siblings close by.
61
SECTION C
CINDERELLA / PRINCE CHARMING PROJECT Phone: 250-339-2092 Email: [email protected]
Contact: Camilla Rosnes
Programs & Services: . A free service provided to teens in need who are graduating from High School in the Comox Valley. Gowns, tuxedos, shoes and purses are available and whatever else to make the outfit complete. . Registration is done through school counsellor or principal . Confidentiality is assured . Appointments are arranged in April/May for clients to view the dresses & tuxedos with seamstresses available if alterations are required. . Donations welcome all year
CITIZENS ON PATROL SOCIETY, COMOX VALLEY (COPS) PO Box 3075, Courtenay BC V9N 5N3 Phone: 250-897-1443 Email: [email protected]
Mission Statement: The Comox Valley Citizens On Patrol Society has been implemented to enable citizens to volunteer to patrol designated areas of their community and to act as additional “eyes and ears” of the police, thus assisting the RCMP Detachment in their efforts to combat crime. The CVCOPS is a registered non-profit society. It is comprised of concerned citizens who volunteer their time and resources to assist RCMP in the community.
CITY OF COURTENAY 830 Cliffe Avenue, Courtenay BC V9N 2J7 Phone: 250-334-4441 Fax: 250-334-4241 Email: [email protected] Website: www.courtenay.ca
Mayor: Larry Jangula Email: [email protected]
Council: Jon Ambler, Bill Anglin, Doug Hillian, Ronna-Rae Leonard, Manno Theos, Starr Winchester
62
SECTION C
CLICKLAW Email: [email protected] Website: www.clicklaw.bc.ca/
Mission Statement: To provide equitable access to quality legal information, education and help for British Columbians.
Programs & Services: . Practical information about legal rights & responsibilities and options to solve legal problems . Locate those who can help with legal problems, using the Clicklaw HelpMap . Access resources that teach about the laws that affect British Columbians and how the legal system works . Access resources that feature reform & research of laws and legal innovations in British Columbia
CLINICAL PREVENTION SERVICES – STI CONTROL 655 12th Avenue W, Vancouver, BC V5Z 4R4 Phone: 604-707-5603 Appointments: 604-707-5600 Website: smartsexresource.com
Live Support Hours: Check website for next chat time
Programs & Services: . Offers information about sexually transmitted diseases, HIV, AIDS and sexual health . Provides information regarding signs and symptoms, testing, treatment and prevention
COAST GUARD CANADA Comox Marine Communications & Traffic Services Centre PO Box 220, Lazo BC V0R 2K0 Phone: 250-339-3613 Fax: 250-339-2372 Email: [email protected] Website: www.ccg-gcc.gc.ca
Programs & Services: . Emergency marine search and rescue . Marine forecast and weather information taped line: 250-339-0748 . Vessel traffic services
63
SECTION C
COLLEGE OF PHYSICIANS AND SURGEONS OF BC 300 –669 Howe Street, Vancouver BC V6C 0B4 Phone: 604-733-7758 Fax: 604-733-3503 Toll Free: 1-800-461-3008 Website: www.cpsbc.ca
Programs & Services: . This toll free number is for any communication regarding physicians and their patients
COMMUNITY FUTURES STRATHCONA 900 Alder Street, Campbell River, BC, V9W 2P6 Phone: 250-830-0999 Fax: 250-830-1189 Email: [email protected] Website: www.cfstrathcona.ca
Hours: Monday to Friday 9am – 4:30pm (closed 12 – 1pm)
Mission Statement: Growing communities one idea at a time and supporting the development and growth of new and existing businesses.
Programs & Services: . Lend money to new and existing businesses where growth potential is demonstrated . Encourage people to become self-employed entrepreneurs . Support community led economic development projects
COMMUNITY JUSTICE CENTRE Suite C2- 8th Street, Courtenay BC V9N 1N5 Phone: 250-334-8101 Fax: 250-334-8102 Email: [email protected] Website: www.cjc-comoxvalley.com
Hours: Monday to Friday 9am – 12pm Conferences: Monday to Friday at 4:30pm
Population Served: Youth and adults mainly referred by RCMP. The Centre also accepts referrals from individuals where both the complainant and respondent are willing to refer - as well as cases referred by shops, ICBC, Fisheries and Oceans Canada, municipal by-laws officers and non-profit organizations.
As well, the Centre co-ordinates the Critical Incident Response Protocol for addressing incidents of racism, homophobia and hate activity.
Eligibility Criteria: As a restorative justice programme, those accepted must: participate voluntarily, acknowledge that they have hurt others and the community by their actions, and want to engage in making things right with those they hurt and the community at large.
64
SECTION C
COMMUNITY JUSTICE CENTRE continued
Mission Statement: . To promote, advance and implement the principles of restorative justice in the Comox Valley . To educate, engage and involve residents in activities and processes that achieve non-violent solutions to criminal and other hurtful conduct. . To develop safe, neutral and contextually sensitive environments and processes in which all parties to disputes can meet to: • discuss the unacceptable behaviour and understand its real impacts on the individuals, their families and supporters, and the community as a whole • respond to the emotional, physical, financial and other needs experienced by those hurt • assist those causing the hurt to accept responsibility and accountability for their behaviour and to undertake those actions which may prevent a recurrence • assist those involved to participate in healing themselves and the divisions between them.
Programs & Services: . Resolution conferences are facilitated for first time offenders who have caused physical/emotional harm to people, property or the community. The respondents are held accountable to repair the damage, encourage healing through prevention and improve relationships for a safer community. Resolution conferences are organized to include offender (respondent) and victim (complainant) and their supporters and community panel members with a trained facilitator at the Community Justice Centre, usually within a month of the case being referred. A mutual agreement is acceptable to both parties and the terms of the agreement are monitored by our case co- ordinators to ensure that it is carried out. Non-compliance can result in the file being returned to the RCMP for possible legal recourse.
COMMUNITY LEGAL ASSISTANCE SOCIETY 300 – 1140 West Pender Street, Vancouver BC V6E 4G1 Phone: 604-685-3425 Fax: 604-685-7611 Toll Free: 1-888-685-6222 Website: www.clasbc.net
Programs & Services The purpose of the Community Legal Assistance Society (CLAS) is to provide legal advice and assistance and to use and develop the law for the benefit of people who are physically, mentally, socially, economically or otherwise disadvantaged or whose human rights need protection. . For anyone certified under the Mental Health Act or held under the Mental Disorder Provisions of the criminal code . Provides free legal representation of patients at review panels under the Mental Health Act and Review Boards under the Criminal Code (mental disorder provisions) . Takes on test cases, charter cases and human rights cases in mental health law . Provides support for research and law reform in legislative issues, and a public legal education service . Criminal and regular civil problems are not handled by the profect, but are referred to a legal Services Society office or other service . Provides free legal representation for review boards held under the Health Care (consent) and care facility (admission)
Non profit society. No fees. Collect calls are accepted.
65
SECTION C
COMMUNITY LEGAL ASSISTANCE SOCIETY CONSUMER AFFAIRS CANADA Canadian Consumer Information Gateway - Office of Consumer Affairs 2th Floor, 235 Queen Street, West Tower Ottawa ON K1A 0H5 Phone: 613-946-2576 Fax: 613-952-6927 Email: [email protected] Website: www.consumerinformation.ca
Programs & Services: . Being a consumer is more challenging than ever. Technology advances quickly and complex products and services now come from all over the world. Options for everything from warranties to financing seem to be multiplying, as are the types of fraud and deception. To help Canadian consumers be better informed, protected and be more effective when dealing with businesses, Consumer Affairs has brought together on a single website the very best consumer information, tools and services available from the most objective and reliable sources.
COMMUNITY LIVING BRITISH COLUMBIA (CLBC) 107 – 555 4th Street, Courtenay BC V9N 1H3 Phone: 250-334-1370 Fax: 250-334-1455 Toll Free: 1-877-334-1370 Website: www.communitylivingbc.ca
Programs & Services: . CLBC staff provide information and support in assisting eligible individuals to make connections in their community. . CLBC funds supports and services that adults with developmental disabilities and their families can access through individualized funding, contracted service providers and other specialized support agencies.
Adult Services: . Family support, including respite and homemaker services . Helping to find housing options that encourage independence while meeting a person’s unique needs . Connections with community services, including assessment and consultation, to support individuals, families or caregivers . Community inclusion supports to help adults with developmental disabilities find work, and build social networks and life skills
COMMUNITY POLICING AND MEDIA RELATIONS RCMP Comox Valley Detachment 800 Ryan Road, Courtenay BC V9N 7T1 Phone: 250-338-1321 Fax: 250-338-6781
Contact: Constable Nicole Hall
Programs & Services: . Constable Hall is the local detachment’s liaison for speaking engagements at schools, or for groups and organizations in relation to public safety issues. Also for any media related issues.
66
SECTION C
COMOX RECREATION CENTRE 1855 Noel Avenue, Comox, BC V9M 2H4 Phone: 250-339-2255 Fax: 250-339-0814 Email: [email protected] Website: www.comox.ca
Hours: Monday to Friday 6:00am – 9:30pm and Saturday & Sunday 9am – 4:30pm
Programs & Services:
. A variety of recreational activities for children, youth, adults, seniors and families
. Some recreation and social activities for mentally challenged adults and children
. Comox Recreation Centre Subsidy available for low income families and individuals; contact the Comox Recreation Centre for more information.
COMOX SENIORS CENTRE AT D’ESTERRE HOUSE 1801 Beaufort Avenue, Comox BC V9M 1R9 Phone: 250-339-5133 Website: www.comoxseniors.ca
Hours: Monday to Friday 8am – 3pm; Saturday 10am – 3pm Office Hours: Monday to Friday 10am – 1pm
Programs & Services: . Seniors 55+ Social Centre . Arts and crafts, painting, ceramics, ballroom dancing, exercise programs, games & special events . Lunches served Monday to Friday from 11am to 1pm . Membership $25.00 per year
COMOX MILITARY FAMILY RESOURCE CENTRE 1575 Military Row, 19 Wing Fitness & Community Centre PO Box 310, Lazo BC V0R 2K0 Phone: 250-339-8290 Fax: 250-339-8199 Toll Free: 1-888-246-0222 Email: [email protected] Website: www.familyforce.ca/sites/comox Facebook: www.facebook.com/comoxmfrc
Other Resources: 19 Wing Social Worker: 250-339-8148
19 Wing Financial Counsellor: 250-339-5942
19 Wing Chaplains: 250-339-8211: Protestant – local 8273 / Catholic – local 8274 After hours the Duty Chaplain can be paged through Wing Ops at 250-339-8231
Military Police: 250-339-8218
DND Help Line (harassment & sexual assault): 1-800-290-1019 Ligne de secours du DND: 1-800-290-0893
67
SECTION C
COMOX MILITARY FAMILY RESOURCE CENTRE continued
Mission Statement: The mission of the Comox Military Family Resource Centre (Comox MFRC) is to provide relevant, high- quality programs and services.
Population Served: 19 Wing military members and their families. A limited number of Comox MFRC workshops are open to the general public on a space-available basis.
Programs & Services:
19 Wing Family Centre (Child Care) 250-339-8211 local 7232 . Infant and toddler care; before and after school care; seasonal day camps, early learning programs in both English and French – programs serve both military and civilian families living in the Comox Valley.
Counselling Services Comox MFRC Counselling Services provides crisis and short-term counselling, assessment and referral, along with prevention programs for the military family. Free and confidential.
Children's Programs for Military Families . Casual child care (fee for service) and parent and child programs (playgroups) are available to military families. Children's programs are delivered and/or supervised by qualified, early childhood educators.
. Emergency Child Care Services: ensures that help is available to military families in need of unexpected child care that is a direct result of duty requirements. This program can provide emergency child care for 24 – 72 hours (up to a week under special circumstances). Emergency child care can be requested during a short term crisis until longer term arrangements can be implemented. Fully screened caregivers and on call caregivers are available to respond 24/7.
To arrange emergency child care Monday to Friday 8am – 4pm, ask to speak to the Emergency Child Care Coordinator. After hours and holidays call Wing Operations at 250-339-8231 and ask them to page the Duty Chaplin.
Employment and Education Services: . Military spouses and dependant youth are eligible for one-on-one consultation and assistance with job, career, self-employment goals, networking strategies and the development of self-promoting tools for a proactive job or education search.
Family Liaison Officer . The Family Liaison Officer is a Comox MFRC social worker who is available to help families cope with all phases of a CF member’s recovery, rehabilitation and reintegration, whether s/he is returning to service or transitioning through the release process.
Family Separation & Reunion (Deployment) Services: . CF/Reservist personnel are often required to spend time away from their families. We recognize the significant emotional and physical demands placed on families because of deployment, temporary duty and imposed restriction, and we provide a number of services and activities to assist families coping with military work-related absences of 30 days or longer. Our services are extended to all minor custodial children, the member's married or common-law spouse, the primary next of kin of single members, as well as single parent members.
68
SECTION C
COMOX MILITARY FAMILY RESOURCE CENTRE continued
Information & Referral/Welcoming Services/Family Health Liaison (bilingual service) . Newly posted or soon-to-be posted families have access to community-based information to assist them with relocating to and settling into their new community.
Quality of Life Program: . Offer a wide variety of personal development and social networking workshops and opportunities.
Second Language Training and French Services: . Military family members may access classroom-based or on-line second language training for English or French. French Services provides access to information and assistance as needed to Francophone military families moving to or residing in the 19 Wing geographical area.
Youth Services: . Children aged six to 18 years old of 19 Wing defence team members have access to clubs and social groups, special workshops and events, and The Mox – the 19 Wing Youth Centre.
Family Information Line: 1-800-866-4546 (bilingual service) . Loved ones of Canadian Forces members can contact the Family Information Line (FIL) for any support your family may need as a result of the unique nature of military life. The FIL offers confidential, personal and bilingual assistance. Counsellors can help your family obtain information, and provide reassurance, support, and referral to the various services offered to CF families.
Family Navigator Website (for Military Families with special needs and responsibilities). . The national ‘Family Navigator’ website (www.familynavigator.ca) provides local, regional and national service information to families caring for children with a variety of special needs, supporting or caring for an elderly or unwell parent, and those who are health planning with a military spouse who has a complex health concern. This website is designed to assist those who require extra support.
Integrated Personnel and Support Centre - Services Manager: 250-339-8211 local 7147 . Integrated Personnel Support Centre Comox is part of a national unit, the Joint Personnel Support Unit. Located in Bldg 22 of 19 Wing Comox, the Centre strives to meet the mission statement of the JPSU for the North Island Region. JPSU Mission Statement: "Through an integrated and individual-centric service delivery model, ensure the coordination and facilitation of standardized, high quality, consistent care and administrative support during all phases of recovery, rehabilitation, and reintegration on return to service or transition following release, for all injured and ill Canadian Forces members and veterans, their families and the families of the deceased."
Member Assistance Program: 1-800-268-7708 (bilingual service) . This is a 24-hour confidential hotline for military members & their families. The counsellors are there to assist people in distress and to offer counselling. Everything discussed with a counsellor is confidential. S/he must uphold a professional code that protects confidentiality. If required they can also refer to counsellors and/or other services in the local area.
69
SECTION C
COMOX TOT STOP Comox United Church 250 Beach Avenue, Comox BC Corner of Comox & Beach Avenue Phone: 250-339-3966
Hours: Tuesday, 10:00am - Noon (September through June)
Programs & Services: . A drop-in program for parents and caregivers of pre-school children
COMOX VALLEY DIABETES EDUCATION CENTRE 307 A – 14th Street, Courtenay, BC, V9N 6P5
Phone: 250-339-1568 (Leave message) Fax: 250-890-3008 Email: [email protected]
Hours: Monday, Tuesday & Wednesday from 8:30am – 4:00pm.
Drop-in-time: 11:00 am – 12:00 noon on Tuesdays. If you have a quick question or concern or want some more information or literature, you are welcome to drop in.
Patient Care – Diabetes The Diabetes Education Centre offers a range of services to assist people living with diabetes. Classes are offered on a regular monthly schedule. You are welcome to bring a family member or friend to attend with you.
Our classes include:
. “Pre-diabetes Class” For people diagnosed with pre-diabetes, this two hour class looks at practical tips for a healthy lifestyle including eating well and being active to prevent or delay the onset of diabetes . “Diabetes! Now What?” For people with newly diagnosed diabetes, this 2 hour class will give you information about living with diabetes. The Class covers: healthy eating, your blood glucose monitoring and active living. . “Living Well with Diabetes” This series of three 3 hour classes talks in more detail about diabetes and self-management. Topics include: healthy eating, reading food labels, dining out, healthy blood glucose levels, diabetes medications and how to avoid or delay complications. . “Review Class” For those who have had previous diabetes education, this 3 hour class looks at what is new in diabetes and will help you stay or get back on track with your diabetes self- management. . “Carbohydrate Counting” Spend 2 hours and learn how to count carbohydrates to plan your meals and control your blood glucose levels. . “Weight Loss Tips” Tired of dieting? Our dietitian can help you make a plan for success in this 2 hour class.
Individual appointments (45 minutes) are also available with a physician's referral. All programs are held in the Diabetes Education Centre. For information, please call 339-1568.
70
SECTION C
COMOX VALLEY FAMILY SERVICES ASSOCIATION 1415 Cliffe Avenue, Courtenay BC V9N 2K6 Phone: 250-338-7575 Fax: 250-338-2343 Email: [email protected] Website: www.comoxvalleyfamilyservices.com
Contact: Executive Director 250-338-7575 ext.227
Hours: Reception is Monday to Thursday 9am – 2:30pm. All individual appointments/groups are Monday to Friday, various times, by appointment with program staff.
Mission Statement: Comox Valley Family Services Association builds on individual and family strengths which support growth and healthy lifestyles.
Programs & Services:
Healthy Families Programs Contact: Program Manager 250-871-7577 Located at 1507C McPhee, Courtenay. Groups are held at other locations.
Community Based Program staff offer a supportive learning environment, information and a connection to available community resources.
Community Action Program for Children (CAPC) (including Stay N’ Play and Toddler Time) . For parents with children birth to 6 years . Weekly drop-in program providing parent education on care-taking, safety and injury prevention, nutrition and infant/child development . Transportation, lunch and childcare provided . Open referral and no cost
Healthy Babies Prenatal Nutrition Program . Pregnancy outreach program for pregnant women up to 6 months postpartum . One on one outreach counselling . Weekly group support, free vitamins, $10 food voucher . Assist with breastfeeding concerns . Diet and networking opportunities. . Transportation and lunch provided. . Open referral and no cost
Rural Mom & Tots Group (Fanny Bay) Contact: Evelyn at 250-335-9022 Hours: Tuesday 9:30 – 11am . Drop-in and enjoy early learning activities for children, socialization and access to community resources
Continued on next page
71
SECTION C
COMOX VALLEY FAMILY SERVICES ASSOCIATION continued
Family Development Program (FDP) Contact: Program Manager at 250-338-7575 ext. 233
Ministry of Children and Family Development (MCFD) referrals only. No cost.
Family development program helps to develop positive family relations, teach positive parenting, life skills, communication and behaviour management strategies; and assist families in accessing appropriate and available community resources. Families are referred by social workers with MCFD. Services provided may include one-on-one work, youth work, family work and/or group work to meet Ministry of Children and Family Development (MCFD) service delivery needs. For parents and/or custodians of children/youth aged birth to under 19 years of age.
Sexual Abuse Intervention Program (SAIP) Contacts: Therapists 250-338-7575
Community-based program which provides specialized assessment and treatment services to children and youth under age 19 who have been sexually abused, and their families. SAIP also provides specialized assessment, treatment and consultation services for children under 12 years of age who have sexual behaviour problems, and their caregivers. This is not a crisis service. Therapists only work 3 days a week. You may call us during office hours to speak directly to a therapist, or leave a message during non-office hours. . Open referral and no cost - funded by Ministry of Children and Family Development - Child and Youth Mental Health . Therapy and education offered for children, youth and families
SAIP has two distinct parts: 1. Children under 12 with sexual behaviour problems 2. Children and youth 3 to under 19 years of age who have experienced sexual abuse
Child and Youth Sexuality Information/Consult Contacts: Therapists at 250-338-7575 ext. 222 or ext. 223
. Free information, education and/or referral . Open to anyone in the community with children under the age of 19, with concerns about childhood sexuality, normal sexual development, problematic sexual behaviours, recognizing and disclosing sexual abuse and dealing with the aftermath of sexual abuse
Child and Youth Anxiety Groups: ‘Creating Calm’ Contact: 250-338-7575 ext. 223
The key activities in each 8-10 week program involved physical relaxation techniques, increased awareness of negative thought patterns, methods to challenge worried thoughts, positive self-talk and social skills. Parental involvement is an essential part of the group format. The group is run on Wednesdays in an after school time period with two facilitators. It is not run over the summer period. . Open referral and no cost . For children with anxiety challenges and their families . Groups are by age: 7–9 and 10-12 Group size is 6-8 children
Continued on next page
72
SECTION C
COMOX VALLEY FAMILY SERVICES ASSOCIATION continued
Community Based Victim Services Program (CBVS)
Community based program addresses the unique needs of victims of family and sexual violence. We accept self-referrals. This is not a crisis service. You may call us during office hours to speak directly to a victim support worker, or leave a message during non-office hours The Staff is familiar with agencies both within and outside the community and can offer available referrals. We may also refer you to related services within our Agency.
1. Any victim of sexual assault and abuse Contact: Isabel at 250-338-7575 ext. 224
2. Any victim of domestic violence, stalking or harassment Contact: Jennifer at 250-338-7575 ext. 226 The agency and CBVS Program are members of Ending Violence Assoc. BC
Collaborative Planning Program Contact /Coordinator: April 250- 334-5881
Ministry of Children and Family Development (MCFD)referrals only. No cost.
Co-coordinator facilitates Family Case Planning Conferences (FCPC) and Family Group Conferences (FGC). Also may offer Youth Transition Conferences (YTC) to youth ages 16, 17, and 18 that are either on youth agreements, independent living or aging out of permanent care. The purpose is to identify a support system for a child; with specific goals and brainstorming on how to achieve them. Coordinator role in all 3 aspects is to help facilitate meetings that involve family members to be a part of the planning for children in their family.
COMOX VALLEY REGIONAL DISTRICT 600 Comox Road, Courtenay BC V9N 3P6 Phone: 250-334-6000 Fax: 250-334-4358 Email: [email protected] Website: www.comoxvalleyrd.ca
Programs & Services: . Community parks and recreation facilities . Building inspection . Land use planning . Water supply and distribution . Sewer . Solid waste management . Recycling . Transit
73
SECTION C
COMPASSIONATE CARE BENEFITS (EI) Service Canada CLICK Website: www.servicecanada.gc.ca CALL Employment Insurance 1-800-206-7218 VISIT 130 19th Street, Courtenay BC V9N 8S1 Hours: Monday to Friday 8:30 am – 4:00 pm
Programs & Services: Employment Insurance provides Compassionate Care Benefits for workers and the self employed who meet the eligibility criteria when they have to be away from work temporarily to provide care or support to a family member who is gravely ill with a significant risk of death.
COMPASSIONATE FRIENDS OF CANADA, THE Phone: 250-923-2485 Email: [email protected] Website: www.tcfcanada.net
Contacts: Judy Dowd at 1-250-923-2485
The Compassionate Friends is an international, non-profit, non-denominational, self help organization offering friendship, understanding, grief education and hope for the future to all families who have experienced the death of a child at any age, from any cause.
Meetings: 2nd Wednesday of each month at 7:00pm
Programs & Services: . Meetings are open to all bereaved parents, siblings and grandparents
CONFEDERATION OF PARENT ADVISORY COUNCILS, BC 200 – 4170 Still Creek Drive, Burnaby BC V5C 6C6 Phone: 604-687-4433 Fax: 604-687-4488 Toll Free: 1-866-529-4397 Email: [email protected] Website: www.bccpac.bc.ca
Hours: Monday to Friday 9am – 4:30pm
Programs & Services: The BC Confederation of Parent Advisory Councils (BCCPAC) is a charitable non-profit organization that advocates for the best possible public education for all children in BC through the active involvement of parents. Our membership includes Parent Advisory Councils (PACs) and District Parent Advisory Councils (DPACs) in BC.
74
SECTION C
CONSUMER PROTECTION BC 307-3450 Uptown Blvd, Victoria, BC V8Z 0B9 Toll Free: 1-888-564-9963 Fax: 250-920-7181 Email: [email protected] Website: www.consumerprotectionbc.ca
Consumer Protection BC's mandate is to: . Deliver consumer protection services throughout British Columbia; . Promote fairness and understanding in the marketplace; and . Enforce consumer protection laws in BC
Programs & Services: Consumer Protection BC delivers consumer protection service throughout BC by: . Responding to inquiries and complaints from BC consumers and businesses . Educating consumers and businesses about their rights and responsibilities . Licensing specific industries . Inspecting these licensed industries to ensure they are in accordance with BC’s consumer protection laws. . Investigating alleged violations of consumer protection laws and following up with progressive enforcement action . Providing recommendations to government regarding enhancements to BC’s consumer protection laws
COURTENAY COMMUNITY CORRECTIONS Adult Probation 118 – 420 Cumberland Road, Courtenay BC V9N 2C4 Phone: 250-334-1125 Toll free: 1-800-561-4611
75
SECTION C
COURTENAY COMMUNITY RESPONSE NETWORK 3164 Hellicar Road, Courtenay, BC, V9J 1M9 Phone: 250-334-2321 or 250-338-6265 Email: [email protected] or [email protected]
The Courtenay Community Response Network is part of the BC Association of Community Response Networks. The goal is to develop a community network of organizations and individuals who deal with vulnerable adults. The network helps to disseminate information into the community about adult abuse and to address root causes. It also provides a forum for sharing information that is not confidential, to help reduce abuse of vulnerable adults. Meetings are 4 times a year, plus an event around June 15th to mark World Elder Abuse Awareness Day (WEADD) and are open to the public and to all organizations that interface with vulnerable adults. For more information call or email.
COURTENAY RECREATION Lewis Centre 489 Old Island Highway, Courtenay BC V9N 3P5 Phone: 250-338-5371 Fax: 250-338-8600 Email: [email protected] Website: www.courtenay.ca/recreation.aspx
Florence Filberg Centre 411 Anderton Avenue, Courtenay BC V9N 6C6 Phone: 250-338-1000 Fax: 250-338-0303 Email: [email protected] Website: www.courtenay.ca/recreation.aspx
Programs & Services:
. A variety of recreational activities for children, youth, adults, seniors and families
. Rental facilities for a variety of community functions
. Special Needs Program
. ACCESS Pass – for low income families and individuals residing in the City of Courtenay; for more information: 250-338-5371 . The program is designed for individuals and families who are working low income, on BC Benefits and/or gross family income cannot exceed the National Council of Welfare Estimates. This amount will be found on the application form. . Apply at Courtenay Recreation’s Lewis Centre or Filberg Centre offices and bring in proof of residency with the application ( eg: drivers license, recent utility bill with current address) and BC Care Cards for you and all your dependents (REQUIRED) . Post Secondary students and Special Needs participants are not eligible where a reduction already applies (eg: weight room membership) . Coupon Book good for one calendar year, and you receive one per family member . Adult Coupon Books are to be given only to adults present at the recreation centre. Any other adult listed on the form needs to come in for his/her coupon book and verify Courtenay residency and care card number. . Receive a coupon book offering up to 75% off programs in the seasonal Recreation Guide & some free access to programs. . Applications need to be made once per year.
76
SECTION C
COURTENAY RECREATION continued
The LINC Youth Centre 300 Old Island Highway, Courtenay BC Phone: 250-334-8138
Programs & Services:
. Indoor skate park, computer lab, youth drop-in, structured programs, leadership training, special events and more
. The LINC (ages 11 – 18)
. Skate park (all ages)
COURTHOUSE 100 – 420 Cumberland Road, Courtenay BC V9N 2C4 Phone: 250-334-1115 Fax: 250-334-1191
COURTHOUSE LIBRARY, BC 420 Cumberland Road, Courtenay BC V9N 2C4 Phone: 250-334-1124 Website: http://www.courthouselibrary.ca/about/libraries/courtenay.aspx?LibId=f6f061c8-1747-449c-b542- ebf229589acd
CREATIVE EMPLOYMENT ACCESS SOCIETY SEE: SAFE HARBOUR SKILLS CONNECT FOR IMMIGRANTS VANCOUVER ISLAND VOCATIONAL and REHABILITATION SERVICES WORK BC EMPLOYMENT SERVICES CENTRE
77
SECTION C
CREDIT COUNSELLING SOCIETY Oceanview Executive Centre 203 – 335 Wesley Street, Nanaimo BC V9R 2T5 Phone: 250-741-8558 Fax: 1-888-520-8008 Toll Free: 1-888-527-8999 ext. 1233 Email: [email protected] Website: www.nomoredebts.org
Contact: Candice Olson (Credit Counsellor) Email: [email protected]
Hours: by appointment only – Monday to Saturday, with extended hours available
We are federally registered as a Canadian Charitable Organization. We are also an accredited member of Credit Counselling Canada, a national association of non-profit credit counselling services, as well as a nationally accredited charity with the Better Business Bureau.
Mission Statement: We educate Canadians in personal money management and the wise use of credit, and we help individuals and families find solutions for their financial matters through unbiased counselling and debt repayment alternatives.
Programs & Services: . Confidential and free credit counselling services . Credit education . Debt management programs . Budgeting assistance
CRIME STOPPERS TIPS LINE Toll Free: 1-800-222-TIPS (1-800-222-8477) Website: www.comoxvalleycrimestoppers.bc.ca
Programs & Services: . Phone above number to leave tips (anonymously) on crimes witnessed or other information in relation to crimes. For emergencies call RCMP at 9-1-1.
78
SECTION C
CRIME VICTIM ASSISTANCE PROGRAM, THE PO Box 5550 Station Terminal, Vancouver BC V6B 1H1 Phone: 604-660-3888 Toll Free within BC: 1-866-660-3888 Email: [email protected] Website: http://www.pssg.gov.bc.ca/victimservices/financial/index.htm
Program & Services: This program is governed by the Crime Victim Assistance Act and the Regulations. Under the Act, victims injured as a result of certain crimes, immediate family members of an injured or deceased victim and some witnesses may be eligible for financial assistance or benefits, such as
. Medical & dental care
. Prescription drug expenses
. Vocational services
. Disability aids
. Income support
. Lost earning capacity
. Homemaker, childcare or personal care
. Home or vehicle modification and related expenses
. Counselling
. Repair or replacement of some damaged or destroyed personal property items
. Protective measures (such as changed locks or home security systems)
. Transportation or travel expenses
. Funeral expenses
. Loss of parental guidance for a minor child
. Loss of earnings due to bereavement leave
. Crime scene cleaning
CRIMINAL DUTY COUNSEL Website: www.clicklaw.bc.ca/helpmap
CRISIS INTERVIENTION NURSE
St. Joseph's Hospital Phone: available by calling the Crisis Line at 1-88-494-3888
79
SECTION C
CRISIS LINES, VANCOUVER ISLAND LISTINGS
Vancouver Island / Provincial coverage for Aboriginal Callers: 1-800-588-8717 Adult Line: 250-723-4050 Teen Line: 250-723-2040 KUU-US Crisis Line Society Box 294, 4589 Adelaide St, Port Alberni BC V9Y 7M7 Business Line: 250-723-2323 Email: [email protected] Website: www.kuu-uscrisisline.ca *For Aboriginal Callers
Port Hardy Crisis Line: 250-949-6033 North Island Crisis and Counselling Centre 7095 Thunderbird Road, Port Hardy BC V0N 2N0 Business Line: 250-949-8333 Fax: 250-949-8344 Email: [email protected] Website: www.nicccs.org
Vancouver Island Crisis Line: 1-888-494-3888 PO Box 1118, Nanaimo, BC V9R 6E7 Business Line: 1-877-753-2495 Fax: 250-753-2475 Email: [email protected] Website: www.vicrisis.ca
Crisis Lines: 1-888-494-3888 - operates 24/7
1800Suicide: 1-800-784-2433 (BC wide) - operates 24/7
310Mental Health Support Line: 310-6789 (BC wide) - operates 24/7
Crisis Chat: Online emotional support provided everyday between the hours of 6pm-10pm. Access through website www.vicrisis.ca.
See Website: www.vicrisis.ca for all programs and services.
CRISIS SUPPLEMENT (for Recipients of Income Assistance) Ministry of Social Development and Social Innovation 730 Grant Avenue, Courtenay BC V9N 2T3 Toll Free: 1-866-866-0800 Fax: 250-703-2421 Website: www.eia.gov.bc.ca
Hours: Monday to Friday 9:00am – 4:00pm by phone Office Hours: Monday to Friday 9:00am – 4:00pm (Closed for lunch between 12:00pm to 1:00pm)
Programs & Services: If you receive income assistance, you may be able to get a crisis supplement from MSD in exceptional circumstances. This supplement is available if: . An unexpected purchase is needed – example: a furnace that requires replacement . Failure to obtain an item that will cause imminent danger to physical health . Items needed that are not a health-care good or service . There is no other resources available to get the item
80
SECTION C
CROHN’S AND COLITIS FOUNDATION OF CANADA CCFC BC/YK Region Office: 11198 84th Avenue, Nordel Mall, PO Box 33060, Delta, BC V4C 8E6 Phone: (604) 230-6650 Fax: (604) 596-3187 Toll Free: 1-800-513-8202 Website: www.ccfc.ca Email: [email protected]
Promise To cure Crohn’s disease and ulcerative colitis and improve the lives of children and adults affected by these chronic diseases.
Mission The CCFC will raise funds to: . Invest in IBD research to foster advances in prevention, treatments, cures and health policy . Educate patients, families, industry and governments about IBD . Increase public awareness of IBD and the Foundation . Advocate to governments and stakeholders on behalf of those affected by IBD
CUMBERLAND HEALTH CENTRE PO Box 400, 2696 Windermere Avenue, Cumberland BC V0R 1S0 Phone: 250-331-8505
Hours: Monday to Friday 8am – 4pm
Programs & Services: . Renal dialysis unit . Lab & pharmacy . Nutrition information and dietary counselling . Respite care . Multilevel Care . Special Care Unit . Adult Day Program
CUMBERLAND RECREATION INSTITUTE 2665 Dunsmuir Avenue, Cumberland BC V0R 1S0 Phone: 250-336-2231 Fax: 250-336-2321 Email: [email protected]
Programs & Services: . A variety of recreational activities for children, youth, adults, seniors and families
81
SECTION D
DAWN TO DAWN Phone: 250-218-3136 Email: [email protected]
Non Profit Residential Housing Program that makes transititional housing possible in the Comox Valley.
Programs & Services We provide homeless individuals and families with access to housing that gets them (or keeps them ) off the streets
DEPARTMENT OF FISHERIES AND OCEANS - DFO Pacific Region Recreational Fishing DFO – Comox Valley 148 Port Augusta Street, Comox BC V9M 3N6 Courtenay DFO Office: 250-339-2031 Toll Free: 1-866-431-FISH (1-866-431-3474) Website: www.dfo-mpo.gc.ca Hours: Mon – Fri: 9:00am - 3:30pm (closed between 12:00 – 12:30)
Programs & Services: . Go to the internet site to view up-to-date fisheries openings and closings, with dates and locations listed for our local areas
DIAL-A-LAW The Canadian Bar Association, BC Branch Toll Free: 1-800-565-5297 Website: www.dialalaw.org
Dial-A-Law is a library of legal information prepared by lawyers. It offers general information on a variety of topics on law in British Columbia. Dial-A-Law is a free service that is available in English, Chinese and Punjabi by telephone and on the Internet. Dial-A-Law is funded by the Law Foundation of British Columbia and is operated by the Canadian Bar Association British Columbia Branch (CBABC).
Programs & Services: Call Dial-A-Law if you: . think you may have a legal problem and want practical information on the law involved . want to find out about your legal rights and responsibilities . want to learn more about the law and the legal system in British Columbia
Dial-A-Law is available 24 hours a day, 7 days a week.
82
SECTION D
DISABILITY LAW PROGRAM Community Legal Assistance Society 300 – 1140 West Pender Street, Vancouver BC V6E 4G1 Phone: 604-685-3425 Fax: 604-685-7611 Toll Free: 1-888-685-6222 Website: www.clasbc.net
Hours: Monday to Friday 9am – 5pm
Programs & Services: . Provides advice, litigation, and advocacy services . Research and law reform, support to legislative issues . Public legal education service takes on test cases in areas of human rights and the Charter of Rights
DRUG REHAB SERVICES Toll Free: 1-877-254-3348 Website: www.drugrehab.ca
Drug Rehab Services’ philosophy is to refer you to the best possible drug rehabilitation center to meet your specific treatment needs. We want you to achieve a 100% drug free life without the use of substitute medications
Programs & Services: . Free referrals to a drug rehabilitation program that does not use drugs of any kind . Can help you find private treatment facilities as well as low or no cost programs . Information regarding the costs for the different types of treatment
83
SECTION E
EMERGENCY SUPPORT SERVICES, COMOX VALLEY (ESS) Comox Valley Emergency Program 3001 Moray Avenue, Courtenay BC V9N 7S7 Phone: 250-334-8890 Email: [email protected]
Contact: Terry Lewis
Programs & Services: . ESS provides short-term assistance to British Columbians who are forced to leave their homes because of fire, floods, earthquakes or other emergencies
EMPLOYMENT INSURANCE (EI) Service Canada CLICK Website: www.servicecanada.gc.ca CALL Employment Insurance 1-800-206-7218 VISIT 130 19th Street, Courtenay BC V9N 8S1 Hours: Monday to Friday 8:30 am – 4:00 pm
Programs & Services: Temporary wage loss insurance for workers and the self employed who meet the eligibility criteria. There are several types of benefits, depending upon the situation: . Employment Insurance Regular Benefits . Employment Insurance Maternity and Parental Benefits . Employment Insurance Sickness Benefits . Employment insurance Compassionate Care Benefits . Employment insurance Fishing Benefits . Employment Insurance Self Employment Benefits
EMPLOYMENT STANDARDS BRANCH Ministry of Jobs, Tourism and Skills Training 2nd Floor – 6475 Metral Drive, Nanaimo BC V9T 2L9 Toll Free: 1-800-663-3316 Fax: 250-390-6195 Website: www.labour.gov.bc.ca/esb
Programs & Services: . The Employment Standards Branch Administers the Employment Standards Act and Regulation, which set minimum standards of wages and working conditions in most work places . For information related to non-union issues and problems in the workplace
84
SECTION E
ESSENTIAL SKILLS PARTNERSHIP, COMOX VALLEY 103 – 555 4th Street, Courtenay, BC V9N 1H3 Phone: 250-334-3119 Fax: 250-338-7594 Email: [email protected]
Programs & Services: Essential Skills are the skills that people need for work, learning, and life. They are used in the community and the workplace in different forms and at different levels of complexity. The purpose of the Comox Valley Essential Skills Partnership is to increase literacy awareness and emphasize the importance of increasing Essential Skills. . Inform employers about the concept and “language” of Essential Skills; demonstrate the value that up-skilled employees bring to a business . Advocate for and encourage community members to consider their employability in the context of Essential Skills; demonstrate the benefits of increasing skills (personal satisfiers, financial gain, opportunities for advancement, job stability) . Collaborate with guidance counsellors, career advisors, and literacy tutors by providing tools necessary to assess, identify, and support ES enhancement . Maintain an inventory of services prepared to deliver Essential Skills training; assist existing service providers in integrating Essential Skills development in their current programming . Work closely with educators to create partnerships with educational institutions for the inclusion of essential skills development in skills training programs
EUREKA CAMP SOCIETY Eureka Outdoor Camp 22151 Wilson Avenue, Richmond BC V6V 2P6 Phone: 604-520-1155 Fax: 604-521-4313 Email: [email protected] Website: www.eurekacamp.ca
Mission Statement: The mission of the program is to enable children and adolescents with learning disabilities and associated disorders to build a foundation for personal achievement by providing an interesting, safe and fun environment where they can explore situations in which there is a high potential for success.
Programs & Services: . Outdoor Camp is a non-profit organization offering outdoor recreational programs specifically for children and adolescents, ages 8 to 18, with learning disabilities, ADD/ADHD, Tourettes Syndrome, mild autism, brain injury, etc. . Limited funds available to help families who otherwise could not afford to send their children to camp
85
SECTION E
EUREKA SUPPORT SOCIETY 280 4th Street, Courtenay BC V9N 1G6 Phone: 250-334-4035 Fax: 250-871-0025 Email: [email protected]
Hours: Monday to Friday 9am – 3pm
Programs & Services: . Eureka Support Society is a multi-faceted resource centre for adults who have a persistent mental illness. It provides educational, vocational, recreational and social activities on a daily basis according to the needs and interests of its members. The activities are provided in a welcoming environment where members are safe, secure and valued. Referral to the program is only thru Comox Valley Mental Health and Substance Use Services.
EVERGREEN CLUB 411 Anderton Avenue, Courtenay BC V9N 6C6 Phone: 250-338-1000 Fax: 250-338-0303 Email: [email protected] Website: www.evergreenseniorsclub.org
Contact: Susan Murphy (Manager of Recreation Services/Seniors Coordinator)
Hours: Monday to Friday 8:30am – 4:30pm
Mission Statement: To provide leisure activities and events for people age 55 and over.
Programs & Services: . Drop-in centre and seniors club from 7am – 4:30pm, some evening activities . Daily lunch (affordable fee) . Social and leisure recreation activities, including club activities, carpet bowling, quilting, bridge, crib, computer classes, bus tours, fitness classes (yoga, tai chi, wellness, etc) . Monthly newsletter
86
SECTION E
EXTREME WEATHER SHELTER Email: [email protected] Website: www.comoxvalleyewp.com
The Extreme Weather Shelter was developed to assist the homeless at times of extreme weather. A committee with representation from many of the helping organizations in the Valley has developed an Extreme Weather Response Plan. In times of extreme weather, an extra 20 shelter beds will be made available in a partnership with The Salvation Army and BC Housing. All clients should be directed to the Pidcock Emergency Shelter.
The following conditions need to be present for Extreme Weather Shelter activation: 1. Temperatures near zero with rainfall that makes it difficult or impossible for homeless people to remain dry and/or 2. Sleet or freezing rain and/or 3. Snow accumulation and/or 4. Sustained high winds 5. Temperatures at or below -2 Celsius 6. Feedback from clientele of the various facilities may also be considered
All the above will be taken into consideration to determine whether the weather poses a substantial threat to the life or health of the homeless. Contact needs to be made with The Salvation Army emergency Shelter to determine its capacity status by calling 250-338-2533.
For Emergency Weather Status visit www.comoxvalleyewp.com
The shelter status will be re-assessed on a daily basis.
87
SECTION F
FAMILY DUTY COUNSEL Courtenay Courthouse 100 – 420 Cumberland Road, Courtenay BC V9N 2C4 Website: www.familylaw.lss.bc.ca
Wednesday 9:00am – noon
Family duty counsel can help you with Provincial Court family law matters, including child protection issues (if the Ministry of Children and Family Development becomes involved with your family). Duty counsel can give you advice and speak on your behalf in court on simple matters. However, they will not take on your whole case and will not represent you at a trial. People are helped on a first come, first served basis. Note that the lawyers must first help people who have matters in court that day, but can assist others once they are not needed in court.
FAMILY JUSTICE SERVICES CENTRE, COURTENAY Ministry of Justice – Service BC 45 – 2500 Cliffe Avenue, Courtenay BC V9N 5M6 Phone: 250-897-7556 Fax: 250-897-7560 Toll Free: 1-800-371-0799 Website: www.ag.gov.bc.ca/family-justice
Programs & Services: . Mediation of disputes around custody, access and maintenance, as well as the creation of parenting plans . Preparation of custody and access reports for Provincial and Supreme courts . Assistance with applications for custody, access and maintenance
FAMILY MAINTENANCE ENFORCEMENT PROGRAM, BC Ministry of the Attorney General Enrolment Office Box 5100, Victoria BC V8R 6N3 Phone: 250-220-4040 Fax: 250-220-4053 Toll Free (Client Office): 1-800-663-3455 Website: www.fmep.gov.bc.ca
Programs & Services: . Monitors and enforces child support orders and filed divorce or separation agreements. To enrol, call, write (the above address) or visit the website. If you are on Social Assistance, the Ministry of Social Development will help you enrol.
88
SECTION F
FAMILY SUPPORT INSTITUTE 227 6th Street, New Westminster BC V3L 3A5 Phone: 604-540-8374 ext 523 Fax: 604-540-9374 Toll Free: 1-800-441-5403 Email: [email protected] Website: www.familysupportbc.com
Mission Statement: The Family Support Institute is a province-wide organization whose purpose is to strengthen and support families faced with the extraordinary circumstances that come with having a family member who has a disability. We believe that families are the best resource available to support one another.
Programs & Services: . A province-wide network of resource volunteers with family members with disabilities . Provide information . Community education . Workshops . Lending resource library . Free networking to assist families and their communities . Support Worker Central (www.supportworkercentral.com) matching families with support workers
FIRST OPEN HEART SOCIETY OF BC Comox Valley Chapter 642 Sky View Place, Comox BC V9M 3R3 Phone: 250-339-5349
Contact: Anne Poole (Chairperson)
Meetings: 3rd Wednesday of each month at the Comox Recreation Centre, 1855 Noel Ave., Comox. No meetings during the months of June, July, August and December
Programs & Services: . Support group for anyone who has had a heart procedure, is about to undergo a heart procedure or has any concerns with regards to problems related to the heart . Strongly supported by the surgeons & cardiologists in open heart surgery at Royal Jubilee Hospital in Victoria . Information available about Heart House in Victoria
89
SECTION F
FISHERIES & WILDLIFE REPORTING Conservation Officer Service: Ministry of Environment PO Box 9376 Stn Prov Govt, Victoria BC V9W 9M1 Tel: 250-356-9234 Fax: 250-356-9197 Email: [email protected] Website: www.env.gov.bc.ca/cos/
Programs & Services:
The Report All Poachers and Polluters (RAPP) program is a toll free tip-line and web-based service that allows you to report known or suspected violations of fisheries, wildlife, or environmental protection laws – anonymously and without risk of confronting the offender.
Available 24/7, RAPP is simple, safe and effective. It is based on the principle that someone other than the criminal has information that can solve the crime. Just like the police use Crimestoppers, the B.C. Conservation Officer Service needs your help in catching poachers and polluters. . If you have just witnessed a serious violation, call 1-877-952-7277 (RAPP) or #7277 on the TELUS Mobility Network. . If the situation is not an emergency , report the incident http://www.env.gov.bc.ca/cos/rapp/form.htm or contact the nearest Conservation Officer Service district office . For fisheries violations related to salmon, contact Fisheries and Oceans Canada (DFO) at 1- 800-465-4336.
The RAPP hotline should also be used to report wildlife-human interactions where public safety may be at risk.
FOOD BANK, COMOX VALLEY Mailing Address: Box 3028 Courtenay, BC V9N 5N3 Physical Address: Unit #1, 1491 McPhee Ave, Courtenay, BC Phone: 250-338-0615
Hours: Monday, Tuesday, Wednesday 9:30am – 12pm, Friday 9:30am – 11am Thursday (Distribution Day) 9:30am – 1pm Closed Saturday, Sunday and Holidays
Programs & Services: . BRING YOUR OWN BAGS PLEASE . Distribution of food on Distribution Day (Thursdays) . Emergency food (and perishables) may be available during office hours . Produce and bakery items available on a first come first served basis on some Mondays, Tuesdays, Wednesdays and Fridays. Please restrict visits for these items to one time per week.
90
SECTION F
FOSTER PARENT SUPPORT SERVICES SOCIETY 106 – 301 Dogwood Street, Campbell River BC V9W 2Y1 Phone: 250-286-0555 Fax: 250-286-0545 Local Cell phone: 250-702-0304 Regional Office Toll Free: 1-888-922-8437 Email: [email protected] Website: www.fpsss.com or www.fosterhope.com
Hours: Monday to Thursday 9:30am – 1:30pm Regional Office Hours: Monday to Thursday 8:30am – 4:00pm and Fridays 8:30am – 1pm
The FPSS Society is a CARF-accredited grass roots organization committed to providing meaningful and accessible support, education and networking services which will enhance the skills and abilities of Foster Parents to deliver the best care possible to the children in their homes.
Working cooperatively with the BC Ministry of Children and Family Development (MCFD) and Foster Parents on Vancouver Island, the FPSS Society provides meaningful education, support and networking opportunities to caregivers in our fostering community.
Programs & Services:
. On-going Training: opportunities for foster parents to enhance their skills and knowledge development.
. Peer Support Groups: opportunities for Foster Parents to network with one another.
. Protocol Support Team: supports caregivers involved in protocol process.
. The Island Connection: a newsletter mailed directly to foster parents five times a year.
. Parenting Resource Library: this library consists of books, cassettes and videos available to foster parents. We focus on providing practical information and strategies to solve parenting problems, issues and concerns.
. Area Coordinators: to assist foster parents in obtaining current and accurate information and to provide support services including training, development and peer support.
. BC Foster Care Education Program: mandatory, standardized education to approved foster homes that have a current Family Care Home agreement with MCFD or delegated agency. The program consists of 14 modules, totalling 53 hours of training and covers a range of foster care topics.
91
SECTION G
GIRL GUIDES OF CANADA Comox Valley District Website: www.girlguides.ca
Contact: Jo Stiles at 250-650-0061 Email: [email protected]
Girl Guides of Canada-Guides du Canada, the organization of choice for girls and women, makes a positive difference in the life of every girl and woman who experiences Guiding so she can contribute responsibly to her community. Through camping, leadership development, community participation and fostering of personal interests, Guiding encourages girls to have fun while preparing themselves for responsible citizenship.
Programs & Services: Guides Canada welcomes girls, ages 5 – 18, and women over 19 to be part of the following:
. Sparks: ages 5 – 6 . Brownies: ages 7 – 8 . Guides: ages 9 – 11 . Pathfinders: ages 12 – 14 . Rangers: ages 15 – 18 . Adults: welcomed as leaders, mentors, advisers, team members and more
92
SECTION G
GLACIER VIEW ALTERNATE SECONDARY SCHOOL School District #71 (Comox Valley) 241 Beecher Place, Courtenay BC V9N 3Y4 Phone: 250-338-2752 Fax: 250-338-6132
Principal: Murray McRae Executive Assistant: Barb Laughren Youth and Family Worker: Paul Bozenich
Programs: 1. Bridgeway Program - Grades 7-9 (under 16 years of age) Sam McKay – Teacher Rob Hudson – Program Worker Diane Jensen – Educational Assistant
2. K.E.Y. (Knowledge Empowers Youth) Program - Grades 8-9 (under 16 years of age) Kelsea Lochhead – Teacher/Counsellor Laura Veary – Teacher Carla Bodor – Educational Assistant
3. Senior Alternate Program - Grades 10-12 (16-19 years of age) Ruth Zand – Teacher Caroline Gauthier – Teacher Craig Olson - Teacher Deanne Turner – Educational Assistant
4. CONNECTIONS Program - Grades 10-11 (16-19 years of age) Sue Diederichs – Teacher Rob Prescott – Teacher Tracey McKinney – Behaviour Resource Home School EA
GOOD SAMARITAN MINISTRIES Northgate Foursquare Church 1640 Burgess Road, Courtenay BC V9N 5W8 Phone: 250-334-2727 Fax: 250-334-2877 Email: [email protected] Website: www.ngate.ca
Programs & Services: . Soup & sandwich served to the public on Saturday 11:30am – 1pm . Free store - Clothing provided Tuesday, Thursday and Saturday 10:30am – 2pm
93
SECTION H
HABITAT FOR HUMANITY VANCOUVER ISLAND NORTH 1755 13th Street, Courtenay BC V9N 7B6 Phone: 250-334-3777 Fax: 250-334-2528 Email: [email protected] Website: www.habitatnorthisland.com
Contact: Deb Roth
Habitat for Humanity is an independent, non-profit, faith-based housing program dedicated to the elimination of poverty housing by building homes in partnership with families in need, local businesses and a host of volunteers.
Programs & Services: . The purpose of Habitat is to provide simple, decent, affordable housing to those who would not qualify for a conventional mortgage. The Habitat program is about home ownership, designed to break the poverty cycle.
ReStore Hours: Monday through Saturday 9am – 5pm Phone: 250-334-3784 . The ReStore is a retail outlet operated by Habitat for Humanity, which recycles used building materials including plumbing and electrical fixtures, kitchen and bathroom cabinets, overstocked and discontinued materials. These salvageable materials are suitable for home construction, renovations and repairs as well as furnishings and appliances.
HANDIDART, COMOX VALLEY Comox Valley Transit System Box 100, Lazo BC V0R 2K0 Phone: 250-339-5442 Fax: 250-339-2797
Hours: Monday to Friday 8am – 4pm Individuals must pre-register in order to use the service. Minimum requirement is 48 hours notice.
Fee: $2.25
Programs & Services: . A transportation service within Courtenay, Comox and Cumberland for individuals who are incapable of using public transit due to mental or physical disability.
94
SECTION H
HAVEN SOCIETY & TRANSITION HOUSE (NANAIMO) 24 Hour Crisis Line: 1-888-756-0616 Business Line: 250-756-2452 Fax: 250-756- 2414 Email: [email protected] Website: www.havensociety.com
Programs & Services: . Transition House: Provides temporary shelter, crisis support & information for women & children who have experienced violence & are seeking safety while exploring their options.
. Community Based Victim Services: Nanaimo & Oceanside: Provides justice-related support services, information & emotional support for individuals &/or families who are survivors of abuse & violence, including sexual assault. Engages in the identification of risk factors & the development of safety plans.
. Outreach: Provides non-judgemental support to marginalized women in the community who are at risk of violence and homelessness. Based on harm reduction, meeting immediate needs & promoting healthy choices.
. Women’s Counselling: For women who have been impacted by physical, sexual &/or psychological violence their lives. A range of services are available from intake to crisis support and longer term healing work through groups and individual counselling.
. Children & Youth Who Witness Abuse: An intervention/prevention program created by the BC Society of Transition Houses to address the needs of children and youth 3-18 who have been exposed to violence at home. The goal of the program is to interrupt/break the cycle of inter- generational abuse. Provided individually and in groups.
HEAD INJURY SOCIETY, COMOX VALLEY 102 - 254 Simms Street, Courtenay BC, V9N 5W1 Phone: 250-334-9225 Fax: 250-334-9269 Email: [email protected] Website: www.cvhis.org
Hours: Tuesday: 1pm - 4.30pm, Wednesday – Thursday 9:30am – 4:30pm Member Drop-In Hours: Wednesday to Thursday 10am – 4pm
Programs & Services: The Comox Valley Head Injury Society (CVHIS) provides support services to brain injury survivors and their caregivers. Through our services, CVHIS works to enhance the health and well-being of our members and reduce incidences brain injury in our community through prevention-based education.
CVHIS’s programs and services include: . Case coordination and member referrals to community services . One to one supports, including support with documentation processing . Support groups for survivors and caregivers . Organized recreational activities . Drop-in food programs . Advocacy . Brain injury education and prevention . Annual brain injury conference . Seniors Caregiving Counselling Program . Family Counselling
95
SECTION H
HEALTH & SENIORS INFORMATION LINE Toll Free: 811 Website: www.seniorsbc.ca or www.healthlinkbc.ca
Hours: 24 hours per day, 7 days per week, 365 days per year
Programs & Services: . The Health and Seniors Information Line provides a one-stop location to obtain both health and non-health related federal and provincial government programs and services for British Columbian seniors. The Health and Seniors Information Line also provides BC residents with information about health services, the health care system and interpretation of a wide variety of health media releases, legislation, policies, programs and services.
HEALTHLINKBC Phone: 8-1-1 Email: [email protected] Website: www.HealthLinkBC.ca
HealthLink BC provides free 24/7 access to non-emergency health information and advice in British Columbia via telephone, a website, a mobile app, and a collection of print resources, including the BC HealthGuide Handbook.
Programs & Services: 8-1-1: easy-to-remember number for all BC residents to access non-emergency health information, advice and navigation services. Residents of British Columbia can call 8-1-1 (7-1-1 for hearing impaired) from anywhere in the province to speak to a registered nurse 24/7, dietitian (available 8am to 8pm, Monday to Thursday, and 8am to 5pm on Friday), pharmacist (available 5pm to 9am daily), or to find a health resource in their area. Translation services are available in more than 130 languages upon request.
• HealthLinkBC.ca: a comprehensive public website that provides medically-approved information on more than 5,000 health topics, symptoms and over-the-counter and prescription drugs and offers tips for maintaining a healthy lifestyle. It also offers an integrated search and mapping function to more than 6,100 health services to help British Columbians find health services close to their home communities.
• BC Health Service Locator App: a mobile app for Apple handheld devices that helps citizens locate the types of health services they may need when they are on the go. The app provides a subset of the information available in HealthLinkBC.ca’s Online Resource Directory.
. The BC HealthGuide Handbook: a self-care manual that provides medically-reviewed information on health topics including disease prevention, home treatment, emergencies, healthy lifestyle choices and advice on when to seek a higher level of care. The BC HealthGuide Handbook can be ordered free of charge to residents of B.C. using HealthLinkBC’s online Resource Order Form.
. The HealthLinkBC Files: easy to read fact sheets on public health and safety topics including common illnesses, vaccinations, environmental health concerns and health tips. The HealthLinkBC Files are available as downloadable PDFs at www.HealthLinkBC.ca. All HealthLinkBC Files are available in English, with most topics translated into other languages including Chinese, Farsi, French, Punjabi, Spanish and Vietnamese.
96
SECTION H
HEALTHY KIDS PROGRAM, BC Ministry of Social Development and Social Innovation 9950 Stn Prov Govt, Victoria BC V8W 9R6 Toll Free: 1-866-866-0800 Press 4 and then 2
The Healthy Kids Program helps low income families with the costs associated with basic dental care and prescription eyewear for their children. Eligible clients include dependent children under 19 years of age, who receive Medical Services Plan (MSP) premium assistance through the Ministry of Health Services.
Once a family has been approved for premium assistance by MSP, their dependent children will automatically be registered with the Healthy Kids Program at the beginning of the following month. For information on how to apply for premium assistance, contact MSP directly at 1-800-663-7100.
Programs & Services: The Healthy Kids Program covers:
. Dental: children are eligible for $1,400.00 of basic dental services every two years. This coverage includes services such as exams, x-rays, fillings, cleanings and extractions. Emergency dental treatment is also available, when required, for the immediate relief of pain if the child’s annual limit has been reached.
. Optical: children are eligible for prescription eyeglasses (lenses and basic frames) once in a twelve-month period. All prescriptions must be current and meet the program criteria. There are limitations to the total amount covered in a year. The Healthy Kids Program does not cover orthodontic treatment and/or contact lenses.
. Important: before any treatment begins, confirm that your dental or optical provider offers services under the BC Healthy Kids Program.
HEART AND STROKE FOUNDATION – VANCOUVER ISLAND, POWELL RIVER & GULF ISLANDS 401 – 495 Dunsmuir Street, Nanaimo BC V9R 6B9 Phone: 250-754-5274 Fax: 250-754-5275 Toll Free: 1-888-754-5274 Email: [email protected] Website: www.heartandstroke.bc.ca
Hours: Monday to Friday 8:30am – 4:30pm
Our mission: . Prevent disease . Give children and youth the best start for a long, healthy life . Empower Canadians to live healthy lives . Save lives . Enable faster, better cardiac emergency response and treatment . Enable faster, better stroke response and treatment . Promote recovery . Enhance support for survivors, families and caregivers
Programs & Services: . Please call the office toll free number or check our website
97
SECTION H
HELP FILL A DREAM FOUNDATION OF CANADA Unit D 4085 Quadra Street, Victoria, BC, V8X 1K5 Phone: 250-382-3135 Fax: 250-382-2711 Toll Free: 1-866-382-2711 Email: [email protected] Website: www.helpfilladream.com
Hours: Monday to Thursday 9am – 1pm
Mission Statement: Inspiring hope for Vancouver Island’s children with life-threatening conditions since 1986.
Programs & Services: Help Fill A Dream provides financial aid to families to ease the burden created by unexpected expenses (such as transportation, accommodation and meals) as a result of a child’s illness; provides focused funding to improve a child’s mobility, health and well-being; and makes Dreams come true. Dreams come in all shapes and sizes. A child’s dream may be a trip to Disneyland or to meet their favourite celebrity or sports figure; while for their parents, the dream may simply be to spend time with their child as they undergo medical treatment or to make life more comfortable when they come home.
HELPLINE FOR CHILDREN Ministry of Children & Family Development Phone: 250-334-5820 Monday – Friday 8:30 – 4:30 Helpline Phone: 310-1234 (24 hours, no area code needed) TDD: 1-866-660-0505 After Hours Line: 1-800-663-9122 / 310-1234 Website: www.safekidsbc.ca or www.gov.bc.ca/mcf/
Mission Statement: All children are entitled to: protection from abuse, protection from neglect, protection from harm and protection from the threat of harm.
Programs & Services:
. Helpline for Children: 310-1234 (no area code required) when it concerns abuse, anyone can call the Helpline for Children – 24 hours
. Child Abuse: a child is anyone under the age of 19. Abuse can be physical, emotional or sexual. Abuse can be abandonment, desertion, neglect, ill-treatment, or failure to meet the physical, emotional or medical needs of a child. Abuse can be stopped.
. Parents who are afraid they might hurt their child can call for help
. Community Members: if you know a family where a child is being abused, call the Helpline. You can remain anonymous.
. You Are Responsible: if you are aware of a possible case of child abuse, you are required by provincial law to contact the Ministry of Children and Family Development. As long as your report is made in good faith, you are not liable for any loss or damage.
For more information, contact the Ministry of Children and Family Development office at 250-334-5820. Toll-free 1-866-823-5377.
98
SECTION H
HOME AND COMMUNITY CARE Vancouver Island Health Authority 941A England Avenue, Courtenay BC V9N 2N7 Phone: 250-331-8522 Fax: 250-331-8523
Hours: Monday to Friday 8:30am – 4:30pm
Programs & Services: . Nursing . Physiotherapy and occupational therapy . Nutrition . Social work . Case management . Home support . End of life care . Adult day programs . Community clinics . Assisted living . Access to residential care facilities . Short term residential care for caregiver relief . Hospice care . Meals on Wheels
HORNBY AND DENMAN COMMUNITY HEALTH CARE SOCIETY Website: www.hornbydenmanhealth.com Main Office: 1965 Sollans Rd., Hornby Island BC V0R 1Z0 Phone: 250-335-2885 Fax: 250-335-2883 By appointment only: 3351 Piercy Rd., Denman Island BC V0R 1T0 Phone: 250-335-9112 Email: [email protected]
Programs & Services:
Home Support and Home Assist Services Contact: Karen Etheridge, RN (Supervisor) at 250-898-0243 . Home Support and Home Assist services enable ill or disabled persons to remain at home, reduce the length of stay in hospital, provide physical and psychological support and help keep families together. We can help with personal care, meal preparation, family support and home care equipment loans.
. Anyone can purchase Home Assist services at an hourly rate. However, the majority of our clients are eligible for full or partial coverage by the Vancouver Island Health Authority Home Support or other agencies.
. Contact your family doctor, VIHA Home & Community Care (250-331-8570), Social worker or call us for more information.
Hospice . Volunteers are available to provide hospice, palliative care and grief support.
99
SECTION H
HORNBY AND DENMAN COMMUNITY HEALTH CARE SOCIETY continued
Home Care Equipment Loan . Short-term loans of home care equipment are free of charge to residents of both islands. Our inventory includes canes, crutches, walkers, wheelchairs, hospital beds, commodes, bedpans and urinals, bath benches and more.
Children, Youth and Family Counselling & Support Contact: Mike Nestor (Mental Health Counsellor) at 250-898-0247 . Provides free confidential help for Denman and Hornby families, teens and children. We offer one- on-one and family counselling as well as parent education and support groups. Issues may include helping manage family challenges and conflicts, increasing communication or problem solving skills and addressing childhood emotional or behavioural concerns. We also provide public education around island challenges as well as offer a comprehensive referral service to a wide variety of community resources for islanders.
Youth Outreach & Support Services Contact: Lanna or Matta (Youth & Family Outreach & Support workers) at 250-218-6521 . Works from a harm reduction model. Provides free youth support and advocacy, information and education on alcohol/drug use, Party Safe information, community education, sexual health information, healthy relationships and awareness on sexual exploitation issues. Supports youth who are struggling with school or relationship challenges and connects youth to community resources and healthy activities.
Adult Counselling Services Community Mental Health (VIHA) Contact: Clinician at 250-331-8524 . Confidential counselling is available for individuals coping with stress, depression, grief, addictions (referrals provided), interpersonal conflict and other mental health concerns. The Clinician may also help facilitate access to information, diagnosis, referrals, rehab services, self-help / support groups and other services. Provided at our offices by Mental Health & Addictions Services, VIHA.
Community Self-Help and Support Groups . A number of community groups use the offices on both islands for meetings and workshops. These include AA/NA, Over–Eaters Anonymous, mediation, elder housing, Women’s Transition Society and Community Victim’s Services (RCMP based).
For more information, call 250-335-2885
Lending Library . Pamphlets, books and audio and video tapes on parenting, health and self-help are available free or on loan at both offices.
100
SECTION H
HOSPICE SOCIETY, COMOX VALLEY 2137 Comox Avenue, Comox BC V9M 1P2 Phone: 250-339-5533 Fax: 250-339-5063 After Hours: 250-334-7475 Email: [email protected] Website: www.comoxhospice.com
Hours: Monday to Friday 9am – 3pm
Programs & Services:
Palliative Care Services . People seeking services and support may self refer or be referred by a health care professional. An initial assessment is done and referral is made to the appropriate service. This may include anticipatory grief counsellors or trained hospice volunteers who provide emotional support, companionship and respite to individuals living with a life limiting, life ending illness and/or families caring for a dying family member, whether at home, in hospital or care facility. Information about palliative care resources is available through an extensive lending library and referrals to related care agencies can be made.
Bereavement Care Program . People seeking services and support may self refer or be referred by a health care professional. An initial assessment is done and referral is made to the appropriate service. Individual counselling and support groups are available for those coping with grief due to the loss of a loved one.
Grief support groups offered as needed including: . Bereaved Parents . Widow & Widowers Group . Walking Group for Grievers . Healing From Loss
Community Education . The staff and Members of the Board welcome opportunities to speak with community groups about Hospice Palliative Care. The Society hosts several events each year to inform the public about end-of-life issues.
Self Care Clinic: . The Self Care Clinic is a drop in program offered at no cost to those who are palliative, their loved ones, the bereaved and to staff and volunteers. Clients receive a variety of hands on treatment to promote relaxation including Healing Touch and Reiki.
Volunteer Training . A 30-hour course on hospice palliative care and the volunteer role is required for those interested in working directly with clients. . An advanced bereavement training program is offered for those who are interested and have the necessary skills.
101
SECTION H
HUMAN RIGHTS TRIBUNAL, BC 1170 – 605 Robson Street, Vancouver BC V6B 5J3 Phone: 604-775-2000 TTY: 604-775-2021 Fax: 604-775-2020 Toll Free: 1-888-440-8844 Email: [email protected] Website: www.bchrt.bc.ca
Programs & Services: The B.C. Human Rights Tribunal is an independent, quasi-judicial body created by the B.C. Human Rights Code. The Tribunal is responsible for accepting, screening, mediating and adjudicating human rights complaints. The Tribunal offers the parties to a complaint the opportunity to try to resolve the complaint through mediation. If the parties don't resolve the complaint, the Tribunal holds a hearing.
The Tribunal deals with human rights complaints that arise in British Columbia and are covered by the Human Rights Code. The Tribunal cannot deal with any other type of discrimination. For more information about the Tribunal, see the Tribunal's Guide 1 - The BC Human Rights Code and Tribunal.
102
SECTION I
IMMIGRANT WELCOME CENTRE OF THE COMOX VALLEY Unit C – 1001 Lewis Ave, Courtenay, BC V9N 5R4 Phone: 250-338-6359 Fax: 250-331-9032 Email: [email protected] Website: www.immigrantwelcome.ca
Contact: Rachel Fuller
Population Served: Immigrant newcomers to the Comox Valley
Programs & Services: Assistance with services such as: . Immigrant Documents . Citizenship Classes . Employment Services . Community Connections . Interpreter Services . Social Support . Legal Information . Life skills programs
INCOME SECURITY PROGRAM Service Canada CLICK Website: www.servicecanada.ca CALL Canada Pension Plan Old Age Security 1-800-277-9914 VISIT 130 19th Street, Courtenay BC V9N 8S1 Hours: Monday to Friday 8:30 am – 4:00 pm
Programs & Services: Your contributions to the Canada Pension Plan (CPP) provide you with a stable and dependable pension you can build on for retirement. Your contributions also provide you and your dependents with basic financial protection if you become disabled or die. There are several types of benefits, depending upon the situation: . Children’s Benefits for Students aged 18 to 25 . Credit Splitting Upon Divorce or Separation . Disability Benefits . Retirement Pension . Survivor Benefits (death, survivor & -18 children’s benefits)
The Old Age Security (OAS) Pension is a monthly benefit available to most Canadians 65 years of age who meet the Canadian legal status and residence requirements. You must apply to receive benefits. There are several types of benefits, depending upon the situation: . Old Age Security Pension . Guaranteed Income Supplement . Allowance . Allowance for the Survivor
103
SECTION I
INDIAN RESIDENTIAL SCHOOL SURVIVORS SOCIETY 413 West Esplanade, North Vancouver BC, V7M 1A6 Phone: 604-985-4464 Fax: 604-925-0020 Toll Free Survivors Line: 1-800-721-0066 Email: [email protected] Website: www.irsss.ca
The mandate of the IRSSS is to assist aboriginal peoples in British Columbia to recognize and be holistically empowered from the generational effects of Indian residential schools by conducting research, promoting awareness, establishing partnerships and advocating for justice and healing.
Programs & Services:
. Supports survivors: crisis counselling, court support, information, referrals
. Assists communities to help survivors: partnerships, training & education workshops
. Raises awareness of residential school issues: contact with the media; conferences
. Supports & conducts research: history and effects of residential schools
. Advocates for justice and healing: traditional and non-aboriginal forms
INFERTILITY AWARENESS ASSOCIATION OF CANADA 342 – 2100 Marlowe Avenue, Montreal QC H4A 3L5 Toll Free: 1-800-263-2929 Fax: 514-484-0454 Email: [email protected] Website: www.iaac.ca
The Infertility Awareness Association of Canada (IAAC) provides assistance to Canadians who are experiencing difficulty conceiving or carrying a pregnancy. For these people, the inability to conceive a child may be the most profound medical and emotional challenge they ever face.
Programs & Services:
. IAAC Support Groups: IAAC support groups across Canada are led by Chapter Leaders who have personally experienced the heartache of infertility.
. Information on IVF Clinics: these clinics will provide information on the factors that are important when trying to conceive and show you how to maximize your chances of success. A doctor will discuss the advantages and disadvantages of the available treatment options with you.
. Information on Alternative Medicine: many fertility patients have found it helpful to seek complementary and alternative medicine treatments. These include a broad and diverse range of health care theories, practices and products that are not presently considered to be part of conventional medicine.
. Information on Counselling: counselling interventions can improve patients overall quality of life, as well as their response to the treatment process. IAAC highly recommends counselling before, during and after assisted reproduction treatment.
104
SECTION I
INTERNATIONAL SERVICE ORGANIZATION OF SEX ADDICTS ANONYMOUS (SAA) P. O. Box 77270, Houston, Texas 77270 USA Phone Toll Free: 1-800-477-8191 Email: mailto:[email protected]> [email protected] Website: http://www.saa-recovery.org> www.saa-recovery.org
Programs & Services: . The International Service Organization of Sex Addicts Anonymous (SAA), Inc. offers referrals to 12- step recovery meetings for people who have a desire to recover from sexually compulsive or addictive behavior. Meetings are located all over the world with the majority being in North America. Meetings are held seven days a week at all times of the day. Meeting formats include face-to-face, telephone, and web-based options. The ISO does NOT offer telephone counseling nor is it a "hotline." Interested parties will be referred to a meeting in his/her area or a telephone/web- based meeting for assistance. . Membership requirement is a desire to stop one’s addictive sexual behaviour.
ISLAND DEAF AND HARD-OF-HEARING CENTRE 67B Skinner Street, Nanaimo BC V9R 5G9 Phone: 1-250-753-0999 TTY: 1-250-753-0977 Fax: 250-753-9601 Toll Free: 1-877-424-3323 Email: [email protected] Website: www.idhhc.ca
Programs & Services:
. Hearing Loss Resource Program: Consulting Audiologist (Victoria office) and assistants are on staff. This program demonstrates, loans, and sells Assistive Listening and Alerting devices.
. Employment Program: Our employment services assist Deaf and hard of hearing adults to secure and maintain employment. Trained staff provides a variety of services dealing with employment, vocational and career counselling, and job accommodation.
. Family and Community Program: This program offers a range of family and individual support services. These include counselling, individual advocacy, home-based sign language training, support groups, educational resources and workshops.
. Interpreting Services: Sign language interpreters, oral interpreters, deaf relay interpreters and live captionists are available through the referral service at IDHHC on a cost-recovery basis.
105
SECTION J
JOB OPTIONS BC, Courtenay (WCG International Consultants) 301-910 Fitzgerald Avenue, Courtenay, BC V9N 2L4 Phone: 250-338-9183 Fax: 250-338-9168 Toll Free: 1-888-388-4217 Email: [email protected] Website: www.MyJobOptionsBC.ca
Contact: Anneli Rosteski, Program Manager
Programs and Services: • Job Options BC Courtenay is a placement and training program; if you are unemployed and not eligible for EI, check us out. Job Options BC Courtenay offers a full range of services tailored to meet your individual needs, including: training allowance for four weeks of full time career development training, career exploration, social media and job search, targeted resume and cover letter writing, interview and job search strategies. Funded by the Ministry of Jobs, Tourism and Skills Training
JOHN HOWARD SOCIETY OF NORTH ISLAND 1455 Cliffe Avenue, Courtenay BC V9N 2K6 Phone: 250-338-7341 Fax: 250-338-6568 Email: [email protected] Website: www.jhsni.bc.ca
Hours: Monday to Friday 8:30am – 4:30pm (closed noon – 1pm for lunch)
Mission Statement: The John Howard Society of North Island is a charitable organization whose mission is to promote and foster safer and healthier communities by providing appropriate programs of rehabilitation, education, prevention and healing for those who need an opportunity to achieve, maintain or regain a balance within their communities.
Programs & Services:
Counselling & Support Services:
. Youth and Family Substance Use Services: alcohol and drug counselling services for youth aged 12 to 19 years offering assessment, treatment and individual, group and family counselling. Self-referrals welcome.
. Alcohol & Drug Early Intervention and Indicated Prevention: provides alcohol and drug services within designated School District #71 schools. Assists youth in early identification and access to services, including education, counselling, referrals and groups. Self-referrals welcome.
. 180 Degrees Detox and Stabilization Program: provides youth ages 12 to 19 with a comfortable, home-based setting to withdraw from harmful substances and transition to a healthier lifestyle. Youth reside in a John Howard Society of North Island family care home. Self- referrals welcome.
. Caregiver Support Program: provides behavioural consultation support to foster parents referred by the Ministry of Children and Family Development.
. Youth Forensic Psychiatric Services: psychological assessment and treatment for court- ordered youth and their families. Coordination of community treatment-release plans for young offenders.
106
SECTION J
JOHN HOWARD SOCIETY OF NORTH ISLAND continued
. Child & Family Mental Health Outreach Program: provides support to families whose children require intensive intervention strategies and inter-agency coordination; referred by Child & Youth Mental Health, MCFD.
. Youth Criminal Justice Act Family Support: assists youth on probation (referred by probation officers) to make healthier lifestyle choices.
Prevention & Support Services: . Community Living BC Outreach: provides support to young adults referred by CLBC. Supports include establishing community connections, life skills, home management, and relationship development skills.
. Intensive Support and Supervision: provides support and supervision to assist youth referred by probation to develop healthy functioning in education, work, family and community settings.
. KidStart Mentoring Program: mentoring services for vulnerable children and youth delivered by carefully screened and trained volunteers. The mentor and buddy relationship is a recreationally- based friendship that connects caring adults one-to-one with kids ages 6 – 18.
. Youth Outreach Program: provides an outreach service to youth who may be at risk by misusing substances, vulnerable to sexual exploitation and need to connect with resources and healthy activities. Offers a safe after hours contact for youth – cell number: 250-218-0483
. Adult Forensic Outreach: provides support to adults referred by Adult Forensic services to decrease risk factors and enhance stabilization in community.
JUVENILE DIABETES RESEARCH FOUNDATION OF CANADA Vancouver Island Regional Office Victoria, BC Phone: 250-370-7790 Toll Free: 1-877-320-1933 Email: [email protected] Website: www.jdrf.ca Courtenay Volunteer Branch – Shelly Gartside (250) 331-0464
Mission Statement: Juvenile Diabetes Research Foundation (JDRF) is the leader in setting the agenda for type 1 diabetes research worldwide, and is the world’s largest charitable funder and advocate of type 1 diabetes research. The mission of JDRF is to find a cure for diabetes and its complications through the support of research.
Programs & Services: . Finding a cure for Type 1 diabetes, better treatments and better care
107
SECTION K
KELTY MENTAL HEALTH RESOURCE CENTRE Mental Health Building #85: BC Children’s Hospital Site Room P3 302 – 4500 Oak Street, Vancouver BC V6H 3N1 Phone: 604-875-2084 Fax: 604-875-3688 Toll Free: 1-800-665-1822 E-mail: [email protected] Website: www.keltymentalhealth.ca
Hours: Monday and Friday 9:30am – 5pm
Programs & Services:
. The Kelty Mental Health Resource Centre is a free, all-inclusive, virtual resource centre for BC children, youth and their families. We provide timely, relevant, evidence-based and client-friendly information on mental health and addiction topics. We offer peer support for parents and youth; tips of self help and information on treatment programs and services in BC. We also provide peer support and resources on eating disorders for all ages. We offer monthly free Pinwheel educational events for families, educators and clinicians.
. Current resources available include: addictions, anger management, anxiety, ADHD, concurrent disorders, depression, eating disorders, mood disorders, OCD, psychosis, schizophrenia, self help, self injury, stress management, suicide prevention and trauma and more.
KIDNEY FOUNDATION OF CANADA BC Branch 200 – 4940 Canada Way, Burnaby BC V5G 4K6 Phone: 604-736-9775 Fax: 604-736-9703 Toll Free: 1-800-567-8112 Toll Free Fax: 1-800-667-8871 Email: [email protected] Website: www.kidney.bc.ca
Mission Statement: The Kidney Foundation of Canada is the national volunteer organization committed to reducing the burden of kidney disease through: • Funding and stimulating innovative research • Providing education and support • Promoting access to high quality care • Increasing public awareness and commitment to advancing kidney health and organ donation
Programs & Services: . Literature on kidney disease and kidney transplants . Referrals and education on kidney disease and kidney transplants . Provides patient services, including telephone-based peer support . Short term financial assistance . Camp for children with kidney disease . Kidney Suites for post-transplant patients needing to stay in Vancouver . Family Kidney Suite for children needing hemodialysis in Vancouver . Educational seminars regarding the importance of organ donation . Publications 4 times a year about kidney health and kidney issues
108
SECTION K
KIDS HELP PHONE BC Region 1100 – 1200 West 73rd Avenue, Vancouver BC V6P 6G5 Phone: 604-267-7057 Fax: 604-267-7058 Help Line: 1-800-668-6868 Website: www.kidshelpphone.ca
Contact: Teresa Doming (Manager Community Fundraising and Volunteer Engagement)
Programs & Services: . A Canada-wide, bilingual telephone counselling/crisis line for children and youth . Will put callers in contact with provincial or local resources if appropriate . Open 24 hours per day, 365 days a year . Staffed by paid professional counsellors
KIDSTART PROGRAM The John Howard Society of North Island 1455 Cliffe Avenue, Courtenay BC V9N 2K6 201 – 140A 10th Avenue, Campbell River BC V9W 4E3 Phone (Courtenay): 250-338-7341 Phone (Campbell River): 250-286-0611 Websites: www.kidstart.ca or www.jhsni.bc.ca
Contacts: Wendy Thurlborn (Comox Valley Coordinator) or Tara Jordan (Campbell River Coordinator)
The young people who benefit the most from participating in KidStart are those who are experiencing difficulties in their lives. Each child in KidStart has experiences that indicate their need for support. The loss of a family member, challenges at school, or stresses at home are all reasons that a child will be identified as needing a supportive adult friend.
Our Volunteers are recruited, screened, trained and supported by the KidStart Coordinators. The goal of our Volunteer Mentors is to develop a positive relationship with the youth and engage kids in one-to-one healthy recreational activities that promote success and achievement.
Programs & Services: . The KidStart Mentoring Program is a free program for children ages 6 – 18 . Mentors must be at least 19 years of age. . Volunteer Mentors encourage young people to develop their own interests, support learning & skill- building and open doors for them to participate in community life. They model positive attitudes and values and are culturally diverse. Most importantly, they are honest, flexible, creative, patient, consistent and reliable and spend time developing a trusting friendship. KidStart mentor -mentee relationships are open ended and many remain active for years.
If you are interested in volunteering in the Comox Valley please call 250-338-7341; in Campbell River call 250-286-0611 or ; visit www.jhsni.bc.ca.
109
SECTION K
KITTY CAT P.A.L. SOCIETY A Comox Valley Registered Charity PO Box 61, Lazo, BC V0R 2K0 Website: www.kittycatpals.com
Contact: Larissa Whitby (Vice President)
Programs & Services: . T-N-R (Trap-Neuter/Spay-Return): A service for landowners willing to provide ongoing care to the feral cats on their property. Sliding scale. . Barn Cat Re-homing: Healthy spayed and neutered outdoor cats are re-homed to landowners willing to provide ongoing care in return for rodent control. No charge. . Kitten Rescue: Kittens born and/or wandering outdoors are caught & placed in Foster Homes until ready for adoption. . Kitten Adoptions: All kittens and cats are spayed or neutered, vaccinated, de-wormed and treated for fleas. . Volunteer Programs: Trapping Teams, Foster Homes, Fundraising Events, Adopt-A-PAL counsellors.
KWAKIUTL DISTRICT COUNCIL HEALTH: K’OMOX BAND 3322 Comox Road, Comox BC V9N 3P8 Phone: 250-339-6591 Fax: 250-339-6593
. KDC Health provides services for on reserve Komox Band Members
. Various educational and supportive programs are provided
. KDC Health also provides nursing, home care, elders and youth programs
. No charge for services
110
SECTION L
L’ARCHE, COMOX VALLEY 1744 England Avenue, Courtenay, BC V9N 2P6 Phone: 250-334-8320 Fax: 250-334-8321 Email: [email protected]
Our Vision: L’Arche is about people with and without developmental disabilities sharing life together. We celebrate the unique value of every person and recognise our need of one another. We have a unique vision that is more than inclusion. We create a community where relationships are at the heart of an intense life. In nearly 200 small homes and day settings across Canada, caregivers and volunteers from diverse cultures and backgrounds share deeply committed relationships with adults with developmental disabilities.
Programs & Services: L'Arche Comox Valley has a home, “Jubilee House,” where adults with developmental disabilities live with those who care for them. L’Arche also has an Outreach and Creative Arts Centre for drop-in support as well as providing arts and crafts program for adults with developmental disabilities, their families and caregivers. Registration is required for all art programs. Our Outreach Centre is now located at 1001B Fitzgerald Ave. in Courtenay.
LA LECHE LEAGUE Website: www.lllc.ca Facebook: La Leche League Comox Valley
Contacts: Gillian Ingrey at 250-941-6450 Email: [email protected]
Meetings: Please call to confirm dates and times
Programs & Services: . Monthly groups for women interested in breastfeeding . Information, support, discussion and social time . Informal settings with accredited leaders who are also mothers . Children and babies are welcome . Lending library on parenting, pregnancy and breastfeeding related issues available to participants . No admission fee. Refreshments served.
111
SECTION L
LAICHWILTACH FAMILY LIFE SOCIETY (CAMPBELL RIVER) 441 4th Avenue, Campbell River BC V9W 3W7 Phone: 250-286-3430 Fax: 250-286-3483 Toll Free: 1-877-777-8222 Email: [email protected]
Population Served: The following services are for First Nations people and their relatives in the Comox Valley. If space is available service maybe provided to non-native people.
Programs & Services: . Family Therapy Program . Sexual Abuse Program . Addictions Program . Counsellors available by appointment only
LAWYER REFERRAL SERVICE The Canadian Bar Association, BC Branch Toll Free: 1-800-663-1919 Email: [email protected] Website: http://cbabc.org/For-the-Public/Lawyer-Referral-Service
Programs & Services: . The LRS program enables the public to access lawyers and provides the opportunity to have a consultation with a lawyer for up to 30 minutes for a fee of $25 plus tax.
LEGAL AID OFFICE Legal Services Society 1625B McPhee Ave Courtenay BC V9N 3A6 Phone: 250-897-1400 Fax: 250-897-3261 Website: www.lss.bc.ca/legal_aid/
Hours: Tuesday 9 – 11am & 1 – 3pm and Thursday 1 – 3pm
Contact: Doug Marion (Barrister & Solicitor)
Programs & Services:
LSS has a range of free services that may help you. Priority is given to people with low incomes, but many services are available to all British Columbians.
They offer: . Information provided by publications, the Family Law in British Columbia website, intake assistants, and, in some communities, legal information outreach workers and Aboriginal community legal workers. . Advice from duty counsel lawyers or family advice lawyers. . Representation if you qualify and have serious family, child protection matters or criminal law issues and for some immigration, mental health, and prison law issues. You can apply for legal aid by phone or in person.
112
SECTION L
LEGAL SERVICES SOCIETY (LSS) Provincial Call Centre Toll Free: 1-866-577-2525 Website: www.legalaid.bc.ca
Hours: Monday, Tuesday, Thursday & Friday 9am – 4pm Wednesday 9am – 2:30pm
Legal Services Society (LSS) is the organization that provides legal aid in BC. Legal aid includes representation by a lawyer, legal advice, and legal information. We give priority to people with low incomes, but many of our services are available to all British Columbians. You must meet financial eligibility requirements to be eligible for legal representation. If you don’t qualify for representation by a legal aid lawyer, you may still be eligible for our legal advice services. Our legal information services are available to all British Columbians, regardless of income.
Programs & Services: . Legal advice . Legal information . Legal representation
Brydges Line : 1-866-458-5500 Brydges Line is a province-wide toll-free telephone service available 24 hours a day, 7 days a week. You can call to speak to a lawyer if you are: . Arrested . Detained; and . Under active investigation by the police or another law enforcement agency for a criminal offence, but you are not yet charged, and you need emergency legal services.
Family law in British Columbia website: www.familylaw.lss.bc.ca
Legal Services Society – Courtenay Legal Aid Office 1625B McPhee Ave, Courtenay, BC V9N 3A6z Phone: 250-897-1400 Fax: 250-897-3261 Website: www.legalaid.bc.ca
Hours: Tuesday – 9:00am to 11:00am / 1:00pm to 3:00pm (office) Thursday morning (courthouse); Thursday – 1:00pm to 3:00pm (office)
Contact: Local Agent, Doug Marion (Barrister & Solicitor)
Legal Services Society (LSS) is the organization that provides legal aid in BC. Legal aid includes representation by a lawyer, legal advice, and legal information. We give priority to people with low incomes, but many of our services are available to all British Columbians. You must meet financial eligibility requirements to be eligible for legal representation. If you don’t qualify for representation by a legal aid lawyer, you may still be eligible for our legal advice services. Our legal information services are available to all British Columbians, regardless of income.
Programs & Services: . Legal Aid
. Lawyer Referral Service ($25 fee) Phone: 1-800-663-1919
. Access Pro Bono Services 1-877-762-6664
113
SECTION L
LEGAL SERVICES SOCIETY continued
. Brydges Line 1-866-458-3300: a province-wide toll free telephone service available 24 hours a day, 7 days a week. You can call to speak to a lawyer if you are: arrested, detained, or under active investigation by the police or another law enforcement agency for a criminal offence, but you are not yet charged, and you need emergency legal services.
. Clicklaw www.clicklaw.bc.ca a service that provides legal information, education and help.
. Family law website: http://www.justicebc.ca/en/fam/index.html
LIBRARY STORYTIME Vancouver Island Regional Library – Comox Branch 101 – 1720 Beaufort Avenue, Comox BC V9M 1R7 Phone: 250-339-2971 Website: www.virl.bc.ca
Vancouver Island Regional Library – Courtenay Branch 300 6th Street, Courtenay BC V9N 9V9 Phone: 250-334-3369 Website: www.virl.bc.ca
Programs & Services: . Pre-school story times offered throughout the year – free. Check for upcoming sessions.
LIFELINE SOCIETY, COMOX VALLEY 392 10th Street, Courtenay BC V9N 1P5 Phone: 250-338-4255 Fax: 250-338-4922 Toll Free: 1-866-205-6160 Email: [email protected]
Hours: Monday to Friday 9am – 5pm
Mission Statement: Comox Valley Lifeline Society is dedicated to providing a quality of life for those who wish to continue living in the comfort of their own home.
Fee: $30 per month
Programs & Services: . Medical emergency response service for medically-at-risk people, who wish to remain independent but need to be able to summon immediate aid in an emergency.
114
SECTION L
LILLI HOUSE Comox Valley Transition Society 202 – 576 England Avenue, Courtenay BC V9N 2N3 Business & Counselling Line: 250-897-0511 Lilli House Crisis Line (24 hours): 250-338-1227 Email: [email protected] Website: www.cvts.ca
Programs & Services: . 24 hour Crisis Line: 250-338-1227 . Emergency shelter for abused women and their children . In-house support for children in the shelter . Free of charge
LINC YOUTH CENTRE, THE 300 Old Island Highway, Courtenay BC Phone: 250-334-8138 Website: www.courtenay.ca
Hours: Please call for current hours, as they do change seasonally. Tuesdays are reserved for Tweens (9-12 yrs) only.
The LINC houses the only indoor skateboard park on the island, a concession, a kitchen, a games room, youth access computers/internet and a meeting room. The skatepark is open to all ages (except Tuesdays) while the teen centre is reserved for ages 11-18 years.
Programs & Services:
. Indoor Skateboard Park and BMXing: NO pegs allowed, scooters welcome. Helmets are mandatory. Drop in $2 per youth and $4 per adult. Youth Memberships: $10/month or $80/year For Adult memberships call 250-334-8138
. Youth Centre: admission $2 / or $10 monthly member ship Includes activities such as: Linc open mic nights, yoga, hip-hop, skateboard lessons, basketball, floor hockey, special events, Girls On The MOVE, ping pong, fooseball, air hockey, Nintendo Wii, Playstation 3, XBox 360 big screen TV, Movie nights, Canucks Games, kitchen, cooking classes and many low cost recreational activities in a supervised and supportive environment.
. Check the LINC’s monthly calendars for upcoming drop-in activities online or drop by to pick one up!
. Comox Valley Youth Council: the Youth Council is looking for members (10 – 18 years) with great ideas. The Youth Council meets every Thursday from 4:30-5:30 pm to plan a variety of exciting youth events including Haunted House, Youth Week Block Party, skateboard competitions, dances, parties and much more.
115
SECTION L
LUSH VALLEY FOOD ACTION SOCIETY LUSH Valley –The Hub 1126F Piercy Avenue, Courtenay BC V9N 3E6 Phone: 250-331-0152 Email: [email protected] Hours: Monday – Thursday 10am – 3pm Website: www.lushvalley.org
Contact: Jean duGal (Office Manager)
Lush Valley is a charitable, non-profit grassroots organization focusing on food security – both at the kitchen table level and within the larger context of community. We support food related projects to educate and empower the Comox Valley people towards personal wellness, community health, and environmental stewardship. We are a VIHA Food Security HUB providing leadership and support, developing communication networks and facilitating dialogue with community and government.
Food Security exists when all community residents obtain a safe, culturally acceptable, nutritionally adequate diet through a sustainable food system that maximizes self-reliance and social justice.
We support food related projects to educate and empower the people of the Comox Valley towards personal wellness, community health and environmental stewardship. We support local, sustainable food production at home and on the farm. LUSH = Let Us Share the Harvest.
Programs & Services: . Fruit Tree Program: August – October. Harvesting and distributing otherwise wasted fruit and nuts. Volunteer pickers share the harvest with the homeowner and the community –people in need and groups providing food to people in need as well as for Lush Valley programming.
. Lush Market: as available during harvest season: fresh, local produce sold affordably or by donation.
. Young Cooks: After school program for children ages 10-15 from low-income families. Children learn cooking, gardening, foraging and about local food.
. Food Skills for Families: A free program for families to learn basic healthy cooking using the Canadian Diabetes Association curriculum.
. Community Kitchens: Shared cooking groups, free preservation and cooking workshops.
. Garden Share: If you have a garden space to share we can help you find someone that is looking for space to garden in.
. Members Pantry: Bulk buying group. We also carry smaller quantities of natural and organic food.
. Workshops and Information: FoodSafe classes, cooking, baking, gardening, canning and preserving, frugal living.
. Meeting space for rent.
. Commercial kitchen for rent.
. Library of cookbooks and food security information.
. Lush Valley does not provide emergency food, but we usually have some food to share: dried beans and rice and fruit during the harvest season.
116
SECTION M
MAKE-A-WISH FOUNDATION Make-A-Wish Foundation BC & Yukon 112 – 2025 West Broadway, Vancouver BC V6J 1Z6 Phone: 604-688-7944 Fax: 604-688-7990 Email: [email protected] Website: www.makeawishbc.ca
Programs & Services: . The Make-A-Wish Foundation grants wishes to children between the ages of 3 and 17 with life- threatening medical conditions to enrich the human experience with hope, strength and joy.
MARCH OF DIMES CANADA 10 Overlea Boulevard, Toronto ON M4H 1A4 Toll Free: 1-800-263-3463 Email: [email protected] Website: www.marchofdimes.ca
Programs & Services:
. Polio Survivors Registry: Polio survivors who join the Polio Survivors Registry receive a comprehensive information package on post-polio syndrome; along with a free subscription to our newsletter, local chapter newsletters and bulletins on news and events.
. Health Care Professionals Registry: educating the health care community is a very important part of Post-polio Canada. You can ask Post-polio Canada to send an information package to your doctor and other health care professionals.
. Education and Information: education is the core function of Post-polio Canada. In addition to distributing information to people who join the registry, Post-polio Canada also offers resources on the late effects of polio and post-polio syndrome.
. Support Groups: when you are coming to terms with new symptoms, it is important to know that you are not alone. Post-polio Canada’s support groups organize local meetings and seminars, provide information, support and encouragement. Contact Post-polio Canada to find a support group in your area. There you will find other polio survivors who are ready to answer many of your questions and share their personal experiences.
. Conferences: Post-polio Canada and its member groups organize conferences, seminars and workshops on the Late Effects of Polio and Post-Polio Syndrome.
MARINE & AIRCRAFT EMERGENCY Phone: 1-800-567-5111
Programs & Services: . Emergency services
117
SECTION M
MEALS ON WHEELS Home & Community Care, North Island; VIHA 941A England Avenue, Courtenay BC V9N 2N7 Phone (Courtenay and Comox): 250-331-8522 Fax: 250-331-8523 Phone (Cumberland, Royston and Union Bay): 250-331-8505
Contact: Diane Lanthier
Hours: Monday to Friday 8am – 4:30pm
Fee: $6.50 per meal
Programs & Services: . Meal delivery on Tuesday and Thursday . Nutritional meals for people who are homebound (such as seniors or those with a disability) . Meals are prepared by St. Joseph’s Hospital and Cumberland Lodge, consisting of diabetic, bland, minced, cardiac and regular diets . Hot lunch for Courtenay and Comox areas; . Hot dinner for South and Cumberland areas . Delivery time is noon for Courtenay /Comox area. 4pm for South and Cumberland . All meals are delivered by volunteers
MEDIC - ALERT FOUNDATION, CANADIAN 800 – 2005 Sheppard Avenue East, Toronto ON M2J 5B4 Toll Free: 1-800-668-1507 Fax: 1-800-392-8422 Website: www.medicalert.ca
MEDICAL SERVICES PLAN SUBSCRIBER INFORMATION Health Insurance BC Toll Free: 1-800-663-7100 (24 hours)
Programs & Services: . Automated service providing enrolment and premium information and answers to frequently asked questions
118
SECTION M
MEMORIAL SOCIETY OF BC 205 – 640 West Broadway, Vancouver BC V5Z 1G4 Phone: 604-733-7705 Toll Free: 1-888-816-5902 Fax: 1-888-816-5903 Email: [email protected] Website: www.memorialsocietybc.org
Programs & Services: . Assist members in advance of death for the disposition of their remains . Assist and support the bereaved in making death arrangements . Promote environmentally sound arrangements for disposal of remains . Ensure the availability of affordable funeral arrangements through written contracts with selected funeral services providers and to monitor the practices and performance of funeral services providers . Engage in educational and public awareness programs in support of these purposes . Promote the continuance of a dynamic and responsible society
MEN’S SUPPORT GROUP Comox Valley Nursing Centre; VIHA 615 10th Street, Courtenay BC V9N 1R2 Email: [email protected]
Contact: Jonathan Buchanan at 250-331-8502 (leave a message)
Hours: One-on-one peer support Thursdays 1pm – 3pm and Fridays 1pm– 4:30pm Support Group Thursdays 3pm-4pm Individual appointments available in the morning
Programs & Services: . One on one peer support . Anger management seminars offered 2–3 times per year
MEN’S TRAUMA CENTRE 102 – 1022 Pandora Avenue, Victoria BC V8V 3P5 Phone: 250-381-6367 Fax: 250-381-3679 Email: [email protected] Website: www.menstrauma.com
Mission Statement To provide psychological and practical support, to males sixteen years and older, who suffer from the effects of trauma in order to facilitate their emotional healing.
Programs & Services: . For adults and late adolescents who are survivors of physical, emotional or sexual trauma as well as support for friends and family . Acquiring and developing educational materials concerning the traumatisation of males and gathering statistics for dissemination to professionals and the community at large . Assisting other agencies, through educational outreach, to improve their responses to their own male clients who may also be survivors of trauma
119
SECTION M
MENTAL HEALTH & SUBSTANCE USE SERVICES (MHSUS) Vancouver Island Health Authority 941C England Avenue, Courtenay BC V9N 2N7 Phone: 250-331-8524 Fax: 250-331-8525
Hours: Monday to Friday 8:30 a.m. – 4:30 p.m. (closed 12-1 p.m. for lunch)
Programs: Mental Health and Addiction Services are available to anyone who is concerned about their own or someone else’s mental health or substance misuse. Services may include such things as: • Assessment • Treatment • Referral • Psychiatric Consultation • Medication Assessment & Management • Educational & Therapy Groups • Individual Therapy • Case Management • Outreach • Supported Work Programs • Social and Leisure Programs • Family Support • Community Education & Consultation
Mental Health: • Treatment and referral for adults (19+) with moderate to severe emotional, psychological, and/or mental health difficulties who need help urgently, and/or who are at risk of suicide • Community support and education for people with significant psychiatric illnesses • Self referrals will be accepted as well as those made by physicians and other health and/or social service providers
Addictions: • Self referral • Call to make an Intake appointment • Show up (24 hours clean) for drop-in groups at noted times • Daily morning drop-in – Early Recovery Group (ERP): Part 1 9:30-10:15; Part 2 10:30-11:30 Must be 24 hours clean to attend • Addiction Recovery Education Group (AREG): for those wanting to understand substance addiction. Geared towards community workers, family, friends, landlords and employers. Call for more information and to register • Co-dependency Education Series – Co-ed (men and women) Tuesdays 9:30 a.m. – 11:30 a.m. in the Cedar Room at the Public Health building – 961 England Ave., Courtenay. Must be 24 hours clean to attend • Daily point person available 8:30-9 a.m. and 3:30-4 p.m. to take inquiry calls • Client-centered alcohol and drug related recovery/treatment counselling for adults (19+) • Counselling focuses on issues stemming from client’s own use or someone else’s alcohol and drug use • Assessment and referral • Treatment planning • Psychiatric consultation
120
SECTION M
MENTAL HEALTH INFORMATION LINE BC Partners for Mental Health and Addictions Information Toll Free (24 hours): 310-6789 Email: [email protected] Website: www.heretohelp.bc.ca
Programs & Services: Visit the website or phone for more information on the following: . Provincial government mental health programs . Schizophrenia and psychosis . Depression . Bipolar Disorder . Alzheimer’s . Anxiety disorders, eating disorders . Problem substance abuse
MIKI’SIW MÉTIS ASSOCIATION Box 3282, Courtenay BC V9N 5N4 Phone: 250-339-5843 Email: [email protected] Website: www.comoxvalleymetis.com
Contact: Bryce Mercredi
A Métis Member/Citizen is a person who self-identifies as Métis, is of historic Métis Nation ancestry, is distinct from other Aboriginal Peoples and is accepted by the Métis Nation.
Programs & Services: . Membership through application (proof of Métis status through approved genealogy records) . Call for meeting information
MINISTRY OF CHILDREN & FAMILY DEVELOPMENT 2455 Mansfield Drive, Courtenay BC V9N 2M2 Phone: 250-334-5820 Fax: 250-334-5844
Hours: Monday to Friday 8:30am – 4:30pm
Mission Statement: This ministry works to ensure that some of our most vulnerable children and families have the best chances possible to succeed and thrive.
Programs & Services: . Emergency Child Protection: 250-334-5820 After hours – Children’s Helpline: 310-1234 (no area code needed) . Services and referrals for families in crisis, where there is the possibility of family breakdown or risk to children . Foster care . Adoption . Counselling and therapy for children and youth with moderate to severe emotional, psychological, and/or mental difficulties and/or who are at risk of suicide . Youth probation services . Children and youth with special needs 121
SECTION M
MINISTRY OF HEALTH 1515 Blanshard Street, Victoria BC V8W 3C8 Toll Free: 1-800-465-4911 MSP/Fair Pharmacare: 1-800-663-7100 Website: www.gov.bc.ca/health/
Minister of Health: Mr. Terry Lake Email: [email protected]
Hours: Monday to Friday 8:00am – 8:00pm / Saturday 8:00am to 4:00pm
Mission Statement: To guide and enhance the province's health services to ensure British Columbians are supported in their efforts to maintain and improve their health.
Programs & Services: . Medical Services Plan: MSP is the medical insurance program for BC residents. All BC residents must be enrolled in the program and pay a monthly premium based on their income. MSP will usually cover the cost of physicians and surgeons services, dental or oral surgery (if it is done in the hospital), medically required eye exams and a portion of the eye exams if you are 65 years of age or over.
. Premium Assistance: you qualify for help with the cost of monthly MSP premiums if you have a low income and are a Canadian citizen or have permanent residents status and have lived in Canada for the last 12 months.
. Fair PharmaCare: Hours: Monday to Friday from 8am – 8pm and Saturday from 8am – 4pm Financial assistance to people who need help with the cost of their prescription drugs. You must register for financial assistance and must meet all of the requirements.
MINISTRY OF SOCIAL DEVELOPMENT AND SOCIAL INNOVATION 730 Grant Avenue, Courtenay BC V9N 2T3 Toll Free: 1-866-866-0800 Fax: 250-703-2421 Website: www.gov.bc.ca/sdsi
Office Hours: Monday to Friday 9:00am – 4:00pm Closed between 12 – 1, except for cheque issue days
Programs & Services: . Income Assistance (welfare) and Disability Assistance . Employment Programs, referral to job placement programs, job training and specialized programs which support persons with disabilities and persons with persistent multiple barriers . Supplementary Assistance provides health and other supports such as health services for persons with disabilities, bus passes and user fees for continuing care and alcohol and drug facilities
Emergency Social Services after hours: 4:30pm – 12:30am: 1-866-660-3194 12:30am – 8am: 1-800-663-9122
Crisis Supplement: If you receive income assistance, you may be able to get a crisis supplement from MSDSI in exceptional circumstances. This benefit is available if: . An unexpected purchase is needed (example - furnace that requires replacement) . Failure to obtain an item that will cause imminent danger to physical health . Items needed that is not a health-care good or service . There is no other way (cash or credit) to get the item
122
SECTION M
MLA, DON McRAE (COMOX VALLEY) Provincial Member of the Legislative Assembly 437 5th Street, Courtenay BC V9N 1J7 Phone: 250-703-2422 Fax: 250-703-2425 Email: [email protected] Website: www.donmcraemla.bc.ca
MOOD DISORDERS ASSOCIATION OF BC Unit 1450 605 Robson Street, Vancouver, BC V6B5J3 Phone: 604-873-0103 Fax: 604-873-3095 Email: [email protected] Website: www.mdabc.net
Mission Statement: Support and education for people with mood disorders, their families and friends as we build an understanding community.
Programs & Services: . The Mood Disorders Association of BC (MDA) provides support groups for those living with depression or bipolar mood disorders, and for their families and friends . Meetings are held at the Vancouver office and at other locations throughout BC
MOTHERS AGAINST DRUNK DRIVING (MADD Metro Vancouver Chapter) PO Box 95059 Kingsgate, Vancouver, BC, V5T 4B8 Phone: 1-800-665-6233 – 604-515-9212 Email: [email protected] Website: www.madd.ca/vancouver
Mission Statement: MADD Canada’s mission is to stop impaired driving and to support victims of this violent crime.
Programs & Services: . Education, courtroom monitoring and public education awareness programs
123
SECTION M
MOUNTAINAIRE AVIAN RESCUE SOCIETY (MARS) 6817 Headquarters Road, Courtenay BC V9J 1N2 Phone: 250-337-2021 Pager (for wildlife emergencies ONLY): 1-800-304-9968 Email: [email protected] Website: www.wingtips.org
Contact: (Maj) Mary Jane Birch
Programs & Services: . Rescue, transport, rehabilitate, and release ill, injured, orphaned or oiled wildlife and birds . Provide tours and educational wildlife programs to schools, clubs, and attend special community events with Live Raptors (Birds of Prey) . Participate in wildlife Conservation initiatives, population studies, nest monitoring, toxin and disease reporting
MULTIPLE SCLEROSIS SELF-HELP GROUP, COURTENAY Contacts: Susan Reddekop at 250-339-7361 or Judy Spencer at 1-888-299-2025 ext 1 or 250-286-0999 ext 1
Meetings: 11:30am on the 2nd Wednesday of each month No meetings in July, August or December
Programs & Services: . Monthly support group meeting for people with MS and their families
124
SECTION M
MULTIPLE SCLEROSIS SOCIETY, BC and YUKON DIVISION
North Vancouver Island Chapter (serving Bowser to the North end of the island and including Gold River and Tahsis) PO Box 656, Campbell River BC V9W 6J3 Phone: 250-286-0999 Fax: 250-286-0994 Toll Free: 1-888-299-2025 Email: [email protected] Website: www.mssociety.ca/bc
British Columbia Division (Head Office) 1501 – 4330 Kingsway, Burnaby BC V5H 4G7 Toll Free: 1-800-268-7582 Fax: 604-689-0377 Email: [email protected] Website: www.mssociety.ca/bc
Contacts: Judy (Client Services Coordinator) at 1-888-299-2025 or 250-286-0999 in Campbell River Cherie Kamenz- Fundraising Coordinator- 250-339-0819 or 1-877-339-0819
Mission Statement: To be a leader in finding a cure for Multiple Sclerosis and enabling people affected by MS to enhance their quality of life.
MS Self Help Group Meetings: 11:30am on the 2nd Wednesday of each month at the White Spot Restaurant in Courtenay (2299 Cliffe Avenue) No meetings in July, August December Xmas party held in alternate location; see website for details Call Susan at 250-339-7361 or Judy at 1-888-299-2025 if interested in attending these meetings
Programs & Services: . Information, support, advocacy, referral to services, limited funding for aid and comfort items, equipment loan and provision programs, public education, MS library and MS quarterly newsletter with research updates.
MUSCULAR DYSTROPHY CANADA – BC & YUKON REGION 7th Floor, 1401 West Broadway, Vancouver BC V6H 1H6 Phone: 604-732-8799 Fax: 604-731-6127 Toll Free: 1-800-366-8166 Email: [email protected] Website: www.muscle.ca
Programs & Services:
. Core Services: provide a number of services to people registered with the organization including information and education, equipment, peer support, Chapter support, referral and social action.
. General Services: generate awareness and rallies support to contribute to the lives of people affected by neuromuscular disorders, their families, their friends, and their communities across Canada.
. Social Action: ensures that people with neuromuscular disorders can participate fully in all aspects of daily living.
. Volunteering: helps make muscles move. Through our offices, peer support programs and in the community, anyone can get involved and make a difference.
125
SECTION N
NALA’ATSI ALTERNATE PROGRAM Aboriginal Education Services 665 16th Street, Courtenay BC V9N 1X6 Phone: 250-331-4040 Email: [email protected]
Contacts: Bruce Carlos (District Principal) Sallie Crawford (Senior Administrative Assistant) Toresa Crawford (Humanities Teacher) Heather Scott (Family / Youth Care Worker) Natalie Force (Aboriginal Support Worker)
Hours: Monday to Thursday 9am – 3pm
Population Served: Grade 10, 11 and 12 students must be of Aboriginal ancestry and be either referred from mainstream or alternative programs with SD #71 or Aboriginal students who are new to the district. The Nala’atsi Program assists students to meet secondary school completion requirements through an individualized program of studies; or facilitates re-entry into the regular secondary system. Assistance may be provided to adult students or recent graduates needing upgrading to enter post-secondary programs.
Programs & Services: . A 10 month program offering group and individual instruction . Focuses on completion of core academic subjects . Career and Personal Planning 10, Portfolio 12, community based work experience and a limited selection of elective subjects are also available . Offers cultural teachings with Elders and community
NAR-ANON FAMILY GROUP Courtenay Contacts: Rene at 250-334-2392 and Jack at 250-334-3485
Meetings: 7:30pm every Wednesday at the Eureka Club House (280 4th Street, Courtenay) 8:00pm every Friday at the K’omoks Health Centre (3322 Comox Rd, Comox)
Programs & Services: . Provides support for families and friends of people who use drugs
126
SECTION N
NARCOTICS ANONYMOUS (NA) Vancouver Island North and Powell River Area Helpline Number: 1-877-379-6652 Website: www.vinprana.ca
Meetings: Monday – 8pm at Alano (543 6th Street, Courtenay)
Tuesday – 7:00pm at the Halbe Hall (5388 Island Highway) in Black Creek
Wednesday – 12pm (Women ONLY) at the Transition Society (202 – 576 England Avenue)
Wednesday – 8pm at Alano (543 6th Street)
Friday – 8pm at 899 Cumberland Road
Saturday – 8pm at Alano (543 6th Street, Courtenay)
Sunday – 12pm at 543 6th Street, Courtenay
Programs & Services: . Support group for people with drug addictions, or people who are recovering from drug addictions Thursday – 8pm at 280 4th Street, Courtenay
NATIONAL EATING DISORDER INFORMATION CENTRE 200 Elizabeth Street, 7ES – 421, Toronto Ontario M5G 2C4 Toll Free Helpline: 1-866-NEDIC-20 (1-866-633-4220) Fax: 416-340-4736 Email: [email protected]
Helpline Hours: Monday to Friday 9am – 9pm (EST)
Programs & Services:
. Develops and disseminates information and resources on eating disorders and food and weight preoccupation . Helpline that provides information on treatment and support in Canada . Runs workshops and presentations for schools, community groups and professional bodies on the prevention of disordered eating, promotion of positive body image, and healthy lifestyles . Runs prevention and awareness campaigns – is the national sponsor of Eating Disorder Awareness Week . Developed Beyond Images – a turn key curriculum for grades 4 – 8 that fills a gap in media literacy nationally and explores concepts of male and female beauty and what it means to "fit in", helping students understand and develop resilience against negative messaging. For more information see www.beyondimages.ca
NATIVE COURTWORKER & COUNSELLING ASSOCIATION OF BC Phone: 250-287-2328 Fax: 250-287-2728 Toll Free 1-877-811-1190 Website: http://www.nccabc.ca/ Email: [email protected]
127
SECTION N
NAVIGATE (formerly NORTH ISLAND DISTANCE EDUCATION SCHOOL (NIDES)) School District 71 – Comox Valley 2505 Smith Road, Courtenay BC V9J 1T6 Phone: 250-337-5300 Fax: 250-337-2310 Toll Free: 1-800-663-7925 Website: www.navigatenides.com
Hours: 8:30am – 4pm
Mission Statement: To support successful learning by providing student-centered, teacher-directed, distributed learning services through the use of diverse technologies and community partnerships.
Programs & Services: . Online and paper-based courses for students from kindergarten to adult . Courses are taught and facilitated by BC certified teachers . Secure online classrooms not only provide dynamic curriculum delivery, but rich community interaction, such as clubs (photography, book, etc), student council, presentations and more . Blended programs (iClass – Fine Arts eCademy - ENTER) available in Courtenay, Qualicum and Parksville. Nanaimo provides regular face-to-face student-teacher and student-student interaction
NEWBARK CANINE RESCUE & REHOMING SOCIETY Mid Vancouver Island, BC Phone: 250-218-0201 Website: www.newbarkrescue.com
Contact: Larissa Whitby (President)
Programs & Services: . Local and non-local dog rescue, adoptions and rehoming (sliding scale fees)
NEWBORN – MOTHER HOTLINE 811 – Health Advice Healthlink BC Public Health Nursing: VIHA Phone: 250-331-8520 during business hours; after hours 250-339-2242 – St Joseph’s General Hospital
Programs & Services: . 24 hour service to answer questions on mother and baby’s health and breastfeeding
128
SECTION N
NORTH ISLAND COLLEGE (NIC) 2300 Ryan Road, Courtenay BC V9N 8N6 Phone: 250-334-5000 Fax: 250-334-5018 Email: [email protected] Website: www.nic.bc.ca
Hours: Monday, Tuesday, Thursday and Friday 9am – 4pm; Wednesday 9am – 6pm
Mission Statement: North Island College is committed to meeting the education and training needs of adults within its service region by: . Providing high quality, affordable higher education and skills training . Collaborating with our partners to create pathways to learning . Empowering individuals to achieve their full potential
Programs & Services: . University Transfer & Degrees . University Dual Admission . Upgrading . Business & Applied Business Technology . Fine Arts . Interactive Media . Community Care . Health . Tourism & Hospitality . Trades & Technology . Apprenticeship Training . Access for Students with Disabilities . Aboriginal Education . Continuing Education . First Aid . ElderCollege . International Education
NORTH ISLAND DISTANCE EDUCATION SCHOOL (NIDES) see NAVIGATE
129
SECTION N
NORTH ISLAND REGIONAL EATING DISORDER PROGRAM Comox Valley Nursing Centre; VIHA 615 10th Street, Courtenay BC V9N 1R2 Phone: 250-331-8504 ext. 68419
Contacts: Lynn Redenbach, RPN, MA, RCC, Therapist and Coordinator: 250-331-8504 ext. 68419 bobi Lineker, RDN, Dietitian, Comox Valley: 250-331-8504 ext. 68431 Margaret Loach, BA, Counsellor, Campbell River office: 250-850-2962 Programs & Services: Provides the following confidential services for people experiencing anorexia nervosa, bulimia nervosa, binge eating disorder and compulsive overeating: . Individual counselling . Nutrition assessment and counselling for adults and youth . Group therapy . Supportive counselling for parents and families of youth . Consultation with other health care professionals and teams . Educational and prevention presentations . Community awareness and information events . All services free of charge
NURSELINE, BC HealthLink BC Toll Free (24 hours): 8-1-1 TTY: 7-1-1 Website: www.healthlinkbc.ca
Programs & Services: . Speak to a nurse: ask a registered nurse your health questions, any hour of the day or night. Nurses are available 24/7 to help you with non-emergency health concerns, to discuss symptoms and procedures and recommend whether you should see a health professional . Speak to a pharmacist: ask medication questions. Pharmacists are on call when your community pharmacist may be unavailable, every night from 5pm – 9am . For nutrition advice: will connect you with a dietitian . Translation services are available in over 130 languages on request . If possible, have your Personal Health Number (found on BC CareCards) available. If this is not possible, a record will be created using your last name.
130
SECTION N
NURSING CENTRE, COMOX VALLEY Vancouver Island Health Authority (VIHA) 615 10th Street, Courtenay BC V9N 1R2 – corner of Grieve Phone: 250-331-8502 Website: www.viha.ca/comox_valley_nursing_centre/
Contacts: Chris Bowlby, Manager: [email protected] Cindy Gavel: [email protected]
Hours: Monday to Friday 9am – 4:30pm (closed between 12 – 1pm for lunch) Drop-in Clinic: Monday, Tuesday, Thursday and Friday 9am – 3pm, Wednesday 11am – 4pm
Programs & Services: . Free help and information regarding any health concern . No referral needed . Private health consultations with a Registered Nurse . Information about traditional and complementary health services . Extensive lending library covering many health related topics . Public Internet station to find up-to-date health information . Referrals to other community agencies and health care resources . Partnership with community agencies to develop better health services . Street Outreach – Clinics at AVI and Transition Society (Tuesdays) . One Stop Drop-in for street involved clients – services provided by multiple agencies in one location; 2nd Friday of the month, 1 – 4 pm . Eating Disorder Program: see North Island Regional Eating Disorder Program . Family Nurse Practitioner services are now available at the Comox Nursing Centre. The focus of this service will be to support unattached or underserved patients with complex chronic diseases and high risk medical/social situations. Specifically, the Nurse Practitioner will serve clients who are poor, marginalized, living with hepatitis C and/or HIV/AIDS or are street involved.
Support Groups:
. Chronic Pain Support Group:3rd Tuesday of each month 1:30 – 3:30pm
. Men’s Support Services: booked appointments & drop-ins, call Centre for details
. Relaxation Therapy for those with Cancer or Serious Illness: every Thursday 3 – 4:30pm
. Relaxation therapy for those with Chronic Pain or Chronic Illness: every Thursday 1:15 – 2:30pm . Eating Disorder Groups: variable, call Centre for details
. Chronic Obstructive Pulmonary Disease (COPD) Support Group: 3rd Wednesday of each month 1:30 – 3:30 pm
131
SECTION O
OFFICE OF THE OMBUDSPERSON Mail: PO Box 9039 Stn Prov Govt, Victoria BC V8W 9A5 Site: 947 Fort Street, 2nd Floor, Victoria BC V8V 3K3 Phone: 250-387-5855 Fax: 250-387-0198 Toll Free: 1-800-567-3247 Website: www.ombudsman.bc.ca
Hours: Monday to Friday 8:30am – 4:30pm
An Ombudsperson is an officer of the provincial legislature, independent of government and political parties, and is responsible for making sure that the administrative practices and services of public agencies are fair, reasonable, appropriate and equitable.
Programs & Services: . Provide information about what steps to take in dealing with a public agency . Try to settle complaints through consultation . Investigate complaints about administrative unfairness by a public agency . Make recommendations to a public agency to resolve an unfairness . Report to the provincial legislature . Issue public reports
The Ombudsperson has jurisdiction over a wide range of public agencies, including: . Provincial government ministries, including complaints regarding Income Assistance and the Family Maintenance Enforcement Program . Crown corporations such as ICBC and BC Hydro . Government boards such as WCB and the BC Human Rights Tribunal . Hospitals, regional and local health agencies,and health-related government agencies such as Medical Services Plan and PharmaCare . Schools and school districts . Universities and colleges . Municipal and regional governments . Self-regulating professions such as the Law Society, the College of Physicians and Surgeons, and the Registered Nurses Association of British Columbia
OLD AGE SECURITY Service Canada Regional Office PO Box 1177, Victoria BC V8W 2V2 Toll Free: 1-800-277-9914 TDD/TTY: 1-800-255-4786 French: 1-800-277-9915 Website: www.servicecanada.gc.ca (follow links to seniors)
Programs & Services:
. Old Age Security Pension: qualifications include: . age 65 or over . have lived in Canada for a minimum of 10 years after turning 18 . a Canadian citizen or legal resident
. Guaranteed Income Supplement: if you are a pensioner with little or no income, you may qualify. The amount depends on marital status and income.
. Allowance and Allowance for the Survivor: if income is below a certain level
132
SECTION O
OPEN LEARNING AGENCY Thompson Rivers University Box 301, 900 McGill Road, Kamloops BC V2C 5N3 Toll Free: 1-877-664-4094 (local 7235) / 1-800-663-9711 (local 7000) Website: www.truopen.ca
Programs & Services: . Specializes in providing mature learners with flexible learning options, open access to education wherever possible, and a wide variety of course and program choices. Credentials awarded include adult secondary school completion, certificates and diplomas (including advanced and post- baccalaureate) associate degrees and bachelor's degrees.
OPERATION COME HOME Mail: PO Box 53157, Ottawa ON K1N 1C5 Site: 150 Gloucester Rd, Ottawa ON K2P 0A6 Phone: 613-230-4663 Fax: 613-230-8223 Toll Free (24 hours): 1-800-668-4663 Email: [email protected] Website: www.operationcomehome.ca
Hours: Monday to Friday 8am – 4pm EST
Mission Statement: Operation Come Home prevents homeless youth from becoming homeless adults. Operation Come Home accomplishes this mission by providing homeless youth ages 16-30 with a variety of unique programs and services. Today, Operation Come Home remains the only organization in Canada that reunites youth with their families.
Programs & Services: . Travel arrangements to reunite youth with family (parent or legal guardian) . Outreach and support services . Liaison between youth and parents . Crisis intervention to both parents and youths . Referral services (local and national) . Advocating on youth’s behalf
OPERATIONAL STRESS INJURY SOCIAL SUPPORT PROGRAM - FOR MILITARY, RCMP SERVING AND RETIRED IPSC Comox P.O. Box 1000 Station Main Lazo, BC V0R 1C0 Phone: 250-339-8211 ext 7215 Alternate contact - DND Centre: 1-800-883-6094 (6am - 2pm) Veterans Affairs Assistance Line (24 hours): 1-866-522-2122 Email: [email protected] Website: www.osiss.ca
Programs & Services: . Establish, develop and improve social support programs for Canadian Forces members, all Veterans and their families affected by operational stress . Provide education and training to Canadian Forces and community groups to create an understanding and acceptance of operational stress injuries . Conduct Peer Support Groups for those suffering from an operational stress injury
133
SECTION O
OPTIONS FOR SEXUAL HEALTH (OPT) Comox Valley Community Health Centre: VIHA 961 England Avenue, Courtenay BC V9N 2N7 Phone: 250-331-8572 Fax: 250-338-9985 Website: www.optionsforsexualhealth.org
Hours: Tuesday 6 – 8:00pm and Thursday 4 – 6pm
Programs & Services: . Confidential and anonymous services regarding reproductive health issues . Emergency contraceptive pill . Low cost birth control . Pregnancy testing . Abortion information . AIDS testing, STD testing and treatment, Hepatitis B and C testing, Hepatitis B immunization . The Sex Line: 1-800-739-7367 (for more info, see the Sex Line listing)
OSTEOPOROSIS CANADA Mid-Island Chapter – Parksville Pharmasave Telephone: 250-951-0243 Fax: 250-951-0343 Contact: Lisa National Toll Free: 1-800-463-6842 Service in French Mon – Fri 9am – 5pm EST Email: [email protected] Website: www.osteoporosis.ca
Osteoporosis Canada works to educate, empower and support individuals and communities in the prevention and treatment of osteoporosis.
Programs & Services:
For Public Individuals . Provides medically accurate information – this includes free publications, a bilingual toll-free info line, educational programs, referrals to self-help groups and community resources, and a website
For Health Care Professionals . Info on the latest prevention, diagnostic and treatment options . Developed practice guidelines and standards for use by physicians in their clinical practice . Provide a quarterly publication: Osteoporosis Update
134
SECTION P
PACIFIC CARE Head Office: 3156 Barons Road, Nanaimo BC V9T 4B5 Toll Free: 1-888-480-CARE (1-888-480-2273) Fax: 250-756-2021 Email: [email protected] Website: www.pacific-care.bc.ca
Local Office: 237 3rd Street, Courtenay BC V9N 1E1
Contacts: Sue Warren at 250-338-4288
Programs & Services: . Child Care Resource and Referral: a registry of licensed and unlicensed child care facilities available on the Island. Quality child care referrals, resources and support to all child care providers and parents in over 400 communities across the Province of British Columbia . Liability Insurance: the insurance is available to child care providers who reside in British Columbia and are linked with Child Care Resource and Referral Programs.
PARENT FINDERS OF CANADA PO Box 21025 Ottawa South Postal Outlet, Ottawa, ON K1S 5N1 Phone: 613-730-8305 Fax: 613-730-0345 Email: [email protected] Website: www.parentfindersottawa.ca
Fee: $45 annual membership
Programs & Services: . Provides a support group for adult adoptees, birth relatives and adopting parents to achieve a reunion contact . General counselling . Direction on where to obtain background information assistance in search\providing skilled intermediates, where requested, to make a discreet first contact to the party being sought
135
SECTION P
PARENT SUPPORT SERVICES SOCIETY OF BC Central Island Office PO Box 86, Nanoose Bay BC V9P 9J9 Phone: 250-468-9658 Fax: 250-468-9668 Toll free: 1-877-345-9777 Email: [email protected] Website: www.parentsupportbc.ca
Contact: Sandi Halvorson
Mission Statement: To protect the safety and well being of children and promote the health of families by providing support, education, advocacy, research, and resources to those in a parenting role.
Programs & Services: . Information about Parent Support Circle groups on Vancouver Island for parents of children 12 years old and under, who feel they would benefit from an opportunity to discuss parenting related issues with others. . Groups, Information and resources for grandparents raising their grandchildren (Toll free information and support line for Grandparents Raising Grandchildren 1-855-474-9777 – Line open Monday, Tuesday, Thursday and Friday, 11:00am to 3:00pm)
PARENT TEEN MEDIATION Phone: 250-335-2343
Contacts: Jenn Errico and Adrian Symonds
Programs & Services: . Mediates conflicts between parents and their teenage children . Handles crisis situations such as runaways . 24 hour phone line . Free & confidential
PARENTS TOGETHER Boys and Girls Clubs of Central Vancouver Island – Comox Valley 367 11th Street, Courtenay BC V9N 1S4 Phone: 250-338-7582 Parentline: 250-338-7141 Fax: 250-338-7592 Email: [email protected] Website: www.bgccvi.com
Programs & Services: . Parents Together: a parent education and support program for parents experiencing parent/teen conflict or concerned with their teen’s behaviour
. Parenting without Power Struggles: a parent education and support program for parents of pre-teens
136
SECTION P
PARKINSON SOCIETY BRITISH COLUMBIA 600 – 890 West Pender Street, Vancouver BC V6C 1J9 Phone: 604-662-3240 Fax: 604-687-1327 Toll Free: 1-800-668-3330 (BC only) Email: [email protected] Website: www.parkinson.bc.ca
Established in 1969, the Parkinson Society of BC is a not for profit charitable organization that exists to address the personal and social consequences of Parkinson’s disease through education, community outreach, scientific research, advocacy and public awareness.
Programs & Services:
Parkinson’s Education Meetings and Conferences . Up-to-date presentations on topics such as research, medication, care for caregivers, surgical treatment of Parkinson’s, fall prevention and nutrition . National and international expert healthcare professionals address specific topics
Parkinson’s Support Services . Support, consultation, information and referral for the person with Parkinson’s, caregivers and family members . Quarterly newsletter, Viewpoints, providing up-to-date information on scientific research, medication, caregiving, nutrition and other relevant topics . Maintains a toll-free number in BC . Resource materials, pamphlets and information on Parkinson’s, community services, health services, home care, care facilities and many other topics . Direct assistance to 43 support groups throughout BC . Advocacy: working with government for improved healthcare and access to medication (including publication of Advocacy Handbook)
PHARMACARE Ministry of Health, Government of BC Toll Free: 1-800-663-7100 Website: www.health.gov.bc.ca/pharmacare/index.html
Hours: Monday to Friday 8am – 8pm and Saturday 8am – 4pm
Programs & Services: . PharmaCare subsidizes eligible prescription drugs and designated medical supplies, protecting British Columbians from high drug costs . PharmaCare provides financial assistance to British Columbians under Fair PharmaCare and other specialty plans
137
SECTION P
PLAY (PROVIDING LEISURE ACCESS FOR YOU) Comox Valley Sports & Aquatic Centres Phone: 250-334-9622 ext. 222 Website: www.comoxvalleyrd.ca
For residents of Courtenay, Comox, Cumberland, and Areas A, B, C of the Comox Valley Regional District who qualify for discount booklets to use the Comox Valley Sports and Aquatic Centres facilities.
The PLAY Program is designed for individuals and families who are working with low incomes, on BC Benefits and/or the gross family income does not exceed the amounts shown on the application form. Applicants must meet annual income requirements outlined on the application form. The signed form is the statement of annual earnings. Random checks will be done to verify statements.
Booklets are issued for the calendar year. Each member of the family is entitled to one coupon book per year. Each person receives: . 1 free admission per month . 2 admissions per month at 75% off . 2 admissions per month at 50% off . 3 admissions per month at 25% off . 1 free program per year . 4 programs at 50% off per year
How to apply: . Applications are available at the Aquatic Centre, Sports Centre or online at www.comoxvalleyrd.ca . Applicants must first complete application and then call 250-334-9622 ext. 222 to book an appointment to have forms reviewed . Identification and proof of income is required; carecard, ID, proof of residency and proof of income
POISON CONTROL CENTRE, BC Room 0063 – BC Centre for Disease Control, 655 W-12th, Vancouver, BC V5Z 4R4 Admin Tel: 604-707-2789 Fax: 604-707-2807 Toll Free: 1-800-567-8911
Programs & Services: . 24 hour phone line offering emergency advice and information on the treatment of poisoning or overdose of medications, chemicals, street drugs, or other hazardous or toxic substances
138
SECTION P
POSITIVE WELLNESS NORTH ISLAND, NORTH ISLAND LIVER SERVICES & HIV SERVICES Campbell River Hospital: VIHA 375 2nd Avenue, Campbell River BC V9W 3V1 Phone: 250-850-2605 Fax: 250-850-2618 Email: [email protected] or [email protected]
Positive Wellness North Island, North Island Liver Services & HIV Services has a team of nurse clinicians and counsellors working in association with your family physician and local liver specialists. Our goal is to provide an integrated service of prevention, education, treatment and support related to viral hepatitis and HIV. We accept referrals/inquiries from physicians, agencies and individual clients.
Programs & Services: . Treatment planning and support during treatment for viral hepatitis . Assessment and education by nurse clinicians and/or counsellors . Viral hepatitis and HIV prevention and liver wellness programs . A link with other community resources . A place to receive accurate up to date information on the care of viral hepatitis and HIV . A place where family and friends can have their questions answered regarding viral hepatitis and HIV . Expert advice and support related to hepatitis and HIV for health and social service professionals
PREGNANCY CARE CENTRE, COMOX VALLEY 785 6th Street, Courtenay BC V9N 1M8 Phone: 250-334-0058 Email: [email protected] Website: www.cvpregcare.ca
Programs & Services: . Free pregnancy tests . Confidential and non-judgmental support . Educational information on topics including fetal development, abortion procedures and possible risks, alternatives to abortion . Maternity wear, gently used infant clothing, baby needs and newborn hampers . Community referrals
139
SECTION P
PROBLEM GAMBLING HELPLINE Mailing address: c/o BC211, 330-111 West Hastings Street, Vancouver BC V6B 1H4 Phone: 1-888-795-6111 TTY: 604-875-0885 Text: 604-836-6381 E-mail: [email protected] Website: www.bcresponsiblegambling.ca
. The Problem Gambling Help Line provides help from trained professionals who can help work out ways to reduce the problems associated with gambling . Free – multilingual - confidential
PSYCHOLOGICAL ASSOCIATION REFERRAL LINE, BC Suite 204 – 1909 West Broadway, Vancouver BC V6J 1Z3 Toll Free: 1-800-730-0522 Website: www.psychologists.bc.ca
The BC Psychological Association offers free access to the Referral Service, a listing of Registered Psychologists and Registered Psychological Associates in your area. You can search by location, area of concern, therapy method, and other criteria.
PUBLIC GUARDIAN & TRUSTEE OF BC 700 – 808 West Hastings Street, Vancouver BC V6C 3L3 Phone: 604-660-4444 Fax: 604-775-0207 Toll Free: 1-800-663-7867 Email: [email protected] Website: www.trustee.bc.ca
Programs & Services: The PGT mandate is to serve: • Children and youth under the age of 19 by protecting their legal and financial interests; • Adults who require assistance in decision making through protection of their legal rights, financial interests and personal care interests; and • Heirs and beneficiaries of deceased persons when there is no one willing or able to administer their estates, the estates of missing persons, and the beneficiaries of personal trusts.
140
SECTION P
PUBLIC HEALTH NURSING, COMOX VALLEY Comox Valley Health Unit: VIHA 961 England Avenue, Courtenay BC V9N 2N7 Phone: 250-331-8520 Fax: 250-331-8521
Public Health Nursing provides health promotion, disease prevention, and intervention and support services to women, children, youth and families. Services are provided to individuals, families, groups and communities in homes, schools, health units and community settings.
Public Health Nursing Programs & Services:
• Children and adult immunizations
• Free universal prenatal registration
• Free prenatal classes
• Information, testing and referrals for STDs, Hepatitis and HIV
• TB (Tuberculosis) testing and follow-up
• Information for families on newborn and young children’s health, nutrition, growth and development, baby blues and postpartum depression, community resources and referrals
• School and youth health programs and health promotion activities
. Newborn/Mother Helpline (24 Hours): call 250-331-8520 Questions answered on Mother & baby’s health & breastfeeding
. Breastfeeding Drop-in Clinics: Thursdays from 10:00 am – 12:00 pm at the Comox Valley Public Health Nursing
Travel Health and Immunization Services: call 250-331-8571 or Toll Free 1-877-233-3346
Speech, Hearing and Nutrition Services: located at #104 – 501 4th Street or call 250-331-8526
Dental Services: call 250-331-8520
Communicable disease information, prevention and follow-up: located at 355 11th Street or call 250-331-8555
For more information please visit the VIHA Website: www.viha.ca
141
SECTION P
PUBLIC INTEREST ADVOCACY CENTRE, BC 208 – 1090 West Pender Street, Vancouver BC V6E 2N7 Phone: 604-687-3063 Fax: 604-682-7896 Email: [email protected] Website: www.bcpiac.com
Mission Statement: The British Columbia Public Interest Advocacy Centre is a non-profit society that advances the interests of groups that are generally unrepresented or underrepresented in issues of major public concern.
Programs & Services: - The Centre’s main areas of practice are utility regulation and anti-poverty law. - Services include information and referrals, factsheets, and systemic advocacy.
142
SECTION Q
QMUNITY – BC’S QUEER RESOURCE CENTRE 1170 Bute Street, Vancouver BC V6E 1Z6 Phone: 604-684-5307 Website: www.qmunity.ca
Hours: Monday to Friday 10am – 7pm
Mission Statement: QMUNITY is BC’s queer resource centre – the hub for lesbian, gay, bi, trans* and queer community programs, training and advocacy.
Programs & Services:
. Bute Street Clinic: Operated by the BC Centre for Disease Control open Monday to Friday 11am – 6:30pm A doctor is available early Wednesday afternoons for three hours. Drop in service, staffed by nurses – provides free and confidential testing of HIV, STI and Hepatitis. Additional services include: Pap testing, pregnancy testing and emergency contraception Free treatment of sexually transmitted infection (STIs) Hepatitis A and B Vaccines and Flu vaccines Needle exchange Referrals (medical, dental and detox)
. Qmunity Library: offers an extensive library of 4600+ books, magazines, 200+ DVDs and other resources. The Out On the Shelves Library is a volunteer run library open 12-7 Monday through Thursday.
. Coming Out Groups: free and confidential women’s, men’s and trans* coming out groups several times per year. These are not therapy groups, but rather peer-facilitated support groups intended to provide people a safe place to explore and learn about the coming out process. All groups are transgender inclusive.
. Community Groups: Over 25 groups currently meet at QMUNITY, and range from addictions groups to book clubs to bereavement support groups, and many more.
. Free Counselling Program: call 604 684-5307. There may be a waiting list depending on the demand for this service. At this time services are on-site only.
. Social Events: QMUNITY hosts a range of social events throughout the year for the queer community, including the open mic nights, Celebrate Bisexuality Day picnics, queer proms, International Day Against Homophobia breakfasts, National Senior’s Day teas, Winter Holiday Celebration, and many more.
. Queer Competency Trainings and Pridespeaks: Interactive, engaging and challenging workshops for service providers, businesses, grassroots groups, and education settings to equip a diverse range of people to include and support queer clients, community members, colleagues, peers, customers and volunteers.
. Print Resources: QMUNITY produces and distributes a diverse range of print resources promoting queer well-being and inclusion.
143
SECTION Q
QMUNITY – BC’S QUEER RESOURCE CENTRE continued
. Gab Youth Drop-Ins: Gab youth workers facilitate fun, safe, inclusive spaces for youth between the ages of 14 and 25 to make friends, find support, and access education.
. QMUNITY Generations: A wide range of programming and advocacy for LGBT folk over the age of 55.
QUEEN ALEXANDRA FOUNDATION FOR CHILDREN see; CHILDREN’S HEALTH FOUNDATION OF VANCOUVER ISLAND
144
SECTION R
RAINBOWS Phone: 250-751-7888 Email: [email protected] Websites: [email protected]
Contact: Isabel VanGrootheest (Registered Director – Central Van. Island)
Local Contact: Comox United Church at 250-339-3966 (leave a message)
Mission Statement: Rainbows believes that grieving youth deserve supporting, is available to participants of all races and religions and serves as an advocate for youth who face life-altering crises.
When a change takes place in the family, whether by death, divorce, separation or abandonment, it has a profound effect on all members in a family. Grieving is a natural process which evolves from an emotional loss. A peer support group can help children and parents through this process. They learn that they are not alone, by meeting new friends who are going through similar circumstances. This often helps participants deal with their feelings in a healthy way and move towards acceptance of what has happened.
Programs & Services: . For children 5 – 11 years old . Facilitated by trained volunteers . 12 week programs conducted (registration needed - call for times, dates & location) . No cost; donations welcome
RCMP (ROYAL CANADIAN MOUNTED POLICE) 800 Ryan Road, Courtenay BC V9N 9T1 Non – Emergency Phone: 250-338-1321 Fax: 250-336-2321 CrimeStoppers: 1-800-222-8477 Emergency: 911
RCMP VICTIM SERVICES Comox Valley RCMP Detachment 800 Ryan Road, Courtenay BC V9N 9T1 Phone: 250-334-5979 Fax: 250-338-6781 Email: [email protected]
Programs & Services: . Provides information, referral and support to victims of crime and tragedy . Information on police and court procedure, court preparation for victims and witnesses of crime and accompaniment to court, . Information on peace bonds and restraining orders . Referral to social services and helping agencies . Support through the criminal justice system . Information and applications for Crime Victim Assistance Program . Liaison with investigator and Crown Counsel . Assistance with victim impact statements . Short term emotional support and crisis debriefings . Information on crime prevention and home security checks
145
SECTION R
RECOVERY CENTRE, COMOX VALLEY 641 Menzies Avenue, Courtenay BC V9N 3C3 Phone: 250-338-7144 Fax: 250-338-6242 Toll Free: 1-866-708-CVRC (1-866-708-2872) Email: [email protected] Website: www.comoxvalleyrecoverycentre.com
Mission Statement: To aid in the recovery and rehabilitation of alcohol and drug-dependent people, to return them to a productive life.
Population Served: Male clients 19 years and older – fully detoxed (72 hours) unless medical detox is required first
Fee: $95 per day It is responsibility of the clients to arrange funding prior to entry. Possible options for funding include: MHSD, Addiction Services (only available to clients that belong to the clinic), Employment Assistance (Union), Employment Insurance or privately.
Programs & Services:
28 Day Program . Sobriety – focus on contemplation/determination . Daily check – in . Steps 1 – 4 of a 12 step program . Early recovery sessions
42 Day Program Includes the 28 day program plus: . Sobriety – focus on determination/action . Daily check – in . Steps 5 – 7 of a 12 step program . Extensive relapse prevention
60 Day Program Includes the 28 and 42 day program plus: . Sobriety – focus on action/maintenance . Daily check – in . Steps 8 – 10 of a 12 step program . Building community partnerships . Problem solving
Post Treatment Alumni Support Group . This weekly group is for clients who have completed a program at CVRC . Wednesdays 7 – 9pm, closed group, refreshments served
146
SECTION R
REFLEX SYMPATHETIC DYSTROPHY NETWORK, CANADIAN PARC: Promoting Awareness of RSD and CRPS in Canada PO Box 21026 St Catherines, ON L2M 7X2
Website: www.rsdcanada.org/parc
Programs & Services: . give support, information, encouragement to RSD/CRPS patients, their families and friends . promote awareness of RSD/CRPS through education, disseminating information . provide referrals to health care professionals who have treated and managed CRPS . support research into the causes, controls and cures for RSD/CRPS
REPRESENTATIVE FOR CHILDREN & YOUTH PO Box 9207, Station Provincial Government, Victoria BC V8W 9J1 Toll Free: 1-800-476-3933 Fax: 250-356-0837 Email: [email protected] Website: www.rcybc.ca
Programs & Services: The mandate of the Representative for Children and Youth is to improve services and outcomes for children and youth in B.C. through advocacy, accountability and review. Beginning Sept. 30, 2013, the Representative will also provide advocacy services for certain young adults with developmental disabilities, autism spectrum disorder and/or fetal alcohol spectrum disorder.
RESIDENTIAL TENANCY OFFICE Vancouver Island 101 – 3350 Douglas Street, PO 9298 Stn. Provincial Govt, Victoria, BC V8V 9J8 Phone: 250-387-1602 Toll Free: 1-800-665-8779 Email: [email protected] Website: www.rto.gov.bc.ca
Hours: Monday – Friday 9am – 4pm
Programs & Services: . Provides landlords and tenants with information and dispute resolution services . Provides information regarding rights and responsibilities under BC's Residential Tenancy Act and Manufactured Home Park Tenancy Act. . Help and information also available through Service BC - located at 2500 Cliffe Avenue Phone 250-897-7500
147
SECTION R
RESTORE Habitat for Humanity Vancouver Island North 1755 13th Street, Courtenay BC V9N 7B6 Restore: 250-334-3784 Phone: 250-334-3784 Fax: 250-334-2528 Email: [email protected] Website: www.habitatnorthisland.com
Contact: Kelly Burleigh, Manager
Hours: Monday to Saturday 9am – 5pm
Programs & Services: . The ReStore is a retail outlet operated by Habitat for Humanity Vancouver Island North, which collects and re-uses overstocked, used, discontinued, and salvageable materials suitable for home construction, renovations and repairs.
148
SECTION S
SAFE HARBOUR Creative Employment Access Society 103 – 555 4th Street, Courtenay, BC V9N 1H3 Phone: 250-334-3119 Fax: 250-338-7594 Email: [email protected] Website: www.ceas.ca
Programs & Services: We can provide a free workshop for storefront businesses and organizations. Learn simple ways to welcome diversity in your workplace and create safer more welcoming communities that reject discrimination.
Safe Harbour-certified locations announce to the community that they understand and welcome diversity, and that they serve as immediate sanctuaries for people who are feeling unsafe or harassed and briefly need a place to go. Safe Harbour locations have a decal on their doors or windows.
SALVATION ARMY CORNERSTONE COMMUNITY & FAMILY SERVICES #8-468, 29th Street, Courtenay, V9N 7S7 Phone: 250-338-5133 Fax: 250-334-2314
Hours: Monday to Thursday 9am – 4:30pm (closed between 12 – 1pm)
Programs & Services:
Emergency Assistance: . Food, shelter, clothing, essential furniture or other goods for those with unexpected expenses . No money available . An appointment is required . ID and proof of residence is required
Emergency Shelter: Pidcock House Emergency Shelter . A 24/7 day a week emergency shelter for women and men (19+ years) . Located at 632 Pidcock Avenue, Courtenay BC . Shelter phone: 250-338-2533
Family Service Advocate . Lay counselling, advocacy and life skills – appointment is necessary
New Discoveries Parent and Child Learning Centre . Programs designed to better equip parents for life (childcare available) . Call 250-338-6200 for upcoming program information
Tuesday Lunch Program: . Free lunch provided from 11:30am – 1:00 pm provided by The Salvation Army at St. George’s United Church
149
SECTION S
SALVATION ARMY THRIFT STORES 2966 Kilpatrick Ave, Courtenay BC Phone: 250-338-8151 Fax: 250-334-2314 9:00 am – 5:00 pm Monday – Thursday 9:00 am – 8:00 pm Friday 9:00 am – 5:00 pm Saturday
1671 Ryan Rd. E, Courtenay BC Phone: 250-941-7715 9:00 am – 5:00 pm Monday – Thursday 9:00 am – 8:00 pm Friday 9:00 am – 5:00 pm Saturday
1785 Comox Avenue, Comox BC Phone: 250-339-7522 9:00 am – 4:30 pm Monday – Saturday
Programs & Services: . Used saleable clothing, house wares, furniture, working appliances and other goods . For furniture & Large Appliance Pick-Ups: Phone 250-338-5133
THE SALVATION ARMY COMOX VALLEY COMMUNITY CHURCH 1580 Fitzgerald Avenue, Courtenay, V9N 2S2 Phone: 250-338-8221 Fax: 250-334-8209
Programs & Services:
Youth Programs . Age 7 to 12 years & teens
SASAMANS SOCIETY 680 Head Start Cresent, Campbell River, V9H 1P9 Phone: 250-941-2212 Courtenay Office: 250-650-2547 (Located at Wachiay Friendship Centre) Website: www.sasamans.ca
Contact: Jennifer Corrigal B.S.W.
Mission Statement: "Strengthening our children and families, in a community driven and culturally appropriate manner."
Programs & Services:
. Outreach Family Navigator: Advocacy for Aboriginal families or Elders who may be involved or potentially involved with MCFD whose children/grandchildren are in MCFD care . Free and voluntary (self referred by other agency with permission from family) . Our Campbell River Office also offers the following:
150
SECTION S . Youth Navigator: offers support and guidance to Aboriginal youth involved with MCFD, youth transition planning, youth ob probation, aging out and / or in government care. . Cultural Connections Worker: assists MCFD social worker's to develop re-unification plans for a child returning to his/her family or community. . Elder Committees: provide direction/guidance to MCFD regarding keeping children out of care
SCHOOL DISTRICT NO. 71 (COMOX VALLEY) 607 Cumberland Road, Courtenay BC V9N 7G5 Phone: 250-334-5500 Fax: 250-334-4472 Email: [email protected] Website: www.sd71.bc.ca
Contact: Ms. Sherry Elwood, Superintendent of Schools SCOUTS CANADA, COMOX VALLEY DISTRICT Phone: 1-888-855-3336 Email: [email protected] Website: www.scouts.ca
Contacts: Chris Tickner at 250-339-2424
Mission Statement: To contribute to the education of young people, through a value system based on The Scouting Promise and Law, to help build a better world where people are self – fulfilled as individuals and play a constructive role in society.
Programs & Services:
. Beaver Scouts: girls and boys 5 – 7 years of age . Cub Scouts: girls and boys 8 – 10 years of age . Scouts: girls and boys 11 – 14 years of age (with option to remain until age 16) . Venturer Scouts: young men and women 14 – 17 years of age . Rover Scouts: men and women 18 – 26 years of age . SCOUTSabout: girls and boys 5 – 10 years of age . Extreme Adventure: young men and women 14 – 17 years of age
SCREENING MAMMOGRAPHY PROGRAM BOOKING LINE Toll Free: 1-800-663-9203
Hours: Monday to Friday 8am – 5pm and Saturday 8am – 2pm
Please have your Care Card number available when you phone.
Programs & Services: • BC Cancer Agency’s Screening Mammography Program offers regular screening mammograms (breast x-rays) to eligible BC women to find early signs of breast cancer. About one in nine Canadian women will develop breast cancer in her lifetime.
151
SECTION S
SENDIAL Thrifty Foods 6th Street & England Avenue, Courtenay BC Toll Free: 1-800-667-8283 or Customer Care 250-544-1234
Fee: $5 delivery charge (minimum $25 order)
Programs & Services: . Unique shopping service for seniors and persons with a disability who are unable to leave their home . Volunteers shop the aisles of Thrifty Foods and drivers deliver order right to your door . Delivery in Courtenay, Comox, Cumberland, Fanny Bay, Oyster Bay, Merville and Union Bay
152
SECTION S
SENIOR PEER COUNSELLING SOCIETY, COMOX VALLEY 448 10th Street, Courtenay, BC, V9N 1P6 Office Hours: Monday – Wednesday / Friday 10 – 4 pm Phone: 250-871-5940 Website: www.seniorpeercounselling.com
Programs & Services: . Volunteer Programs & Services for Seniors by Seniors: Free and confidential peer support services to seniors age 55 years and older. We do not provide transportation services. Wait lists may be encountered. Not available weekends. Call for more information.
. Peer Counselling: A trained volunteer senior will meet with you once a week for approximately one hour per week for a short term period of 3 to 6 months to offer peer support as you explore how you wish to improve your life situation if you are dealing with such issues as loneliness, depression, loss, stress and coping with new situations.
. Caregiver Support Groups: Support for people who are providing care and support at home or in a facility to a family member or friend who has dementia, is frail, elderly, chronically ill or disabled. Meetings are facilitated by two trained facilitators and include informal discussions, speakers, videos and information. Two women’s groups and one men’s group meet once a month.
. Respite Bowling: Two experienced facilitators provide supervision during bowling for those receiving in-home care. This provides respite for their caregivers to allow them some much needed free time outside of the caregiving relationship. The caregivers must be regular attendees of one of the 3 support groups. Those receiving care must be capable of bowling. Generally one to two hours once a week.
. Outings Program: Local group outings for seniors experiencing isolation. Operates as funding permits.
. Volunteers: Always needed. If you are age 55 or more, and you are willing to take the training and commit to a year of service, please call us.
SENIORS BC Phone: 1-800-465-4911 Website: www.seniorsbc.ca
Hours: Monday to Friday 8:30am – 4:30pm
Programs & Services: . Website with links to programs and services for BC Seniors along with online resources
153
SECTION S
SENIORS HEALTH TEAM Intake Phone: 1-888-755-3301 Intake Fax: 1-855-639-5835 Fitzgerald Office Phone: 250-331-8515
Team members are located at St. Joseph's Hospital (Geriatric Medicine) and downtown at the Fitzgerald Office (Geriatric Psychiatry).
Hours: Monday – Friday 8:30am – 4:00pm (closed for lunch)
Programs & Services: . Geriatric Medicine or Geriatric Psychiatry assessments in home or at the office . Education, counselling and support for seniors and their caregivers
SERVICE BC In Vancouver: 604-660-2421 In Victoria: 250-387-6121 Toll Free (BC only): 1-800-663-7867 TTD: 1-800-661-8773 Email: [email protected]
Hours: Monday to Friday 7:30am – 5pm
Programs & Services: . Basic provincial government information . Assistance in identifying the program or person that the caller needs to speak to . Government program or government employee phone / fax numbers or addresses . Assistance in identifying the level of government responsible for a program or services . Toll-free transfer for callers who would otherwise incur a cost for obtaining information from or conducting business with the provincial government . Service BC is also responsible for policy and guidelines regarding provincial government listings in the Province of British Columbia Blue Pages, in all 36 public telephone directories in the province . The Service BC program is the front line in providing open, accessible government to all British Columbians
154
SECTION S
SERVICE BC – COURTENAY 2500 Cliffe Avenue, Courtenay BC V9N 5M6 Phone: 250-897-7500 Fax: 250-334-1209 Email: [email protected] Website: www.servicebc.gov.bc.ca/locations/courtenay
Contact: Anne Graboski (Government Agent)
Hours: Monday to Friday 8:30am – 4:30pm
Programs & Services: . Administrative Driving Prohibition and Vehicle Impoundment Program . Ambulance billing . BC Hydro payments . BCID cards . Birth, Death and Marriage certificate applications . Boater Safety Program . Business information and referrals . Child Care Subsidy Program . Commercial Vehicle Inspection Program decals and forms . Company name searches and registrations . Community access terminals . Consumer taxation payments and forms . Driver’s Licence services . Fish and Wildlife licences . Freedom of information . Hunter number cards . ICBC overdue account payments . Land title searches . Liquor licence renewal payments . Logging tax payments . Manufactured Home searches, relocation permits and registrations . Marriage Licences . Medical Services Plan (MSP) registration and billing payments . Mineral titles online . Navigable Waters . One Stop Business registration . Pharmacare . Partnership/Proprietorship searches . Personal property registry . Pesticide exams . Provincial revenue collections . Public Gaming licences and applications . Residential Tenancy information . Rural Property tax collection . Serving it Right applications . Traffic fine payment
155
SECTION S
SERVICE CANADA CENTRE, COMOX VALLEY CLICK Website: www.servicecanada.ca CALL 1 800 O-Canada (1-800-622-6232) VISIT 130 19th Street, Courtenay BC V9N 8S1 Hours: Monday to Friday 8:30 am – 4:00 pm
The Government of Canada’s one-stop service delivery network. In partnership with other departments, agencies and levels of government, we offer Canadians an easy point of access to a wide range of the programs and services they need.
We’re here to help, however you access our services—on the Internet, by telephone, in person, or by mail at our Service Canada Centres and outreach sites
We serve all Canadians including aboriginal people, families and children, new Canadians, people with disabilities, seniors, workers and youth.
Programs & Services include: . Apprenticeship Incentive Grant . Canada Pension Plan . Employment Insurance . Employment Programs . Income Security . Old Age Security . Passports . Social Insurance Number . Wage Earner Protection Program
SERVICE CANADA’S CALL CENTRE NETWORK Government of Canada Toll Free: 1-800-O-Canada (1-800-622-6232) Website: www.canada.gc.ca
Hours: Monday to Friday 8am – 8pm
Programs & Services:
. Phone Line: bilingual service offering information, referrals, addresses and telephone numbers of federal programs and services
. Website: this site is the primary Internet portal for information on the Government of Canada, its programs, services, new initiatives and products, and for information about Canada. Among its features are three audience – based gateways that provide access to information and services for: . Canadians and Residents (Service Canada) . Non-Canadians . Canadian Business
SEX ADDICTS ANONYMOUS (SAA) see; INTERNATIONAL SERVICE ORGANIZATION OF SEX ADDICTS ANONYMOUS (SAA)
156
SECTION S
SEXAHOLICS ANONYMOUS (SA) Nanaimo Chapter Toll Free: 1-888-357-8104 Email: [email protected] Website: www.sa.org
Programs & Services: SA is fellowship of adults who share their experiences, strength, and hope in order to solve their common problem of sexually self-destructive thinking and behaviour. . Principles of AA and adapted to the SA point of view . 12 steps and 12 traditions and 12 concepts . Provides BC – wide meeting information
SEXUAL ABUSE INTERVENTION PROGRAM (SAIP) Comox Valley Family Services Association 1415 Cliffe Avenue, Courtenay BC V9N 2K6 Phone: 250-338-7575 Fax: 250-338-2343 Email: [email protected] Website: www.comoxvalleyfamilyservices.com
The Sexual Abuse Intervention Program (SAIP) is a community-based program designed for children and youth who have been sexually abused, or children who have sexual behavior problems.
Counselling approaches are client-centred and developmentally appropriate for each client. Expressive art therapies may be combined with talk therapy as needed to maximize support, understanding, and expression. Our goal is to help children recover from the effects of abuse, develop more safety and coping skills, expand their ability to communicate verbally and non-verbally, and realize their potential as valuable members of the community.
Referrals: Children and youth under 19 can be referred to the program in many ways; i.e. Self-referral, Physicians, School Counsellors, Family, Vancouver Island Health Authority, and Ministry for Children & Family Development.
SAIP has two distinct parts: 1) Children under 12 with sexual behaviour problems 2) Children and youth 3 up to 19th year who have experienced sexual abuse.
No cost. Our therapists can be reached at 250-338-7575
SHELTER AID FOR ELDERLY RENTERS (SAFER) BC Housing 310 – 3440 Douglas Street, Victoria BC V8Z 3L5 Toll Free: 1-800-257-7756 Fax: 604-439-4729 Website: www.bchousing.org Programs & Services: . Monthly payments to low-income seniors to help with the costs of renting. Eligibility criteria apply.
157
SECTION S
SKILLS CONNECT FOR IMMIGRANTS Creative Employment Access Society 103 – 555 4th Street, Courtenay, BC V9N 1H3 Phone: 250-334-3119 Fax: 250-338-7594 Email: [email protected] Website: www.ceas.ca Hours: Monday to Friday, 9am to 3pm
Population Served: People who have immigrated to Canada within the last five years with an intermediate or higher level of English who need to develop employment skills and can pay for 1/3 of their training costs.
Programs & Services: Assessment of skills and qualifications, career counselling, financial aid for training and certification, improve workplace English, upgrade employment skills, job orientation, cross cultural awareness training, cover letter and resume assistance.
SMOKER’S HELPLINE – QUIT NOW BY PHONE Toll Free: 1-877-455-2233 Website: www.quitnow.ca
Programs and Services: • Free over the phone coaching services for BC residents who wish to quit smoking or reduce tobacco consumption
SOCIAL WORKER ON CALL Phone Ministry for Children & Family Development or Human Resources during the day at 250-334-5820 “Social Worker on Call” is for AFTER HOURS ONLY at 310-1234
Programs & Services: . For child concerns or child protection: Phone Toll Free: 310-1234 or 1 866 823 5377 After Hours: 4:30pm – 8:30am
SONSHINE LUNCH CLUB St. George’s United Church 505 6th Street, Courtenay BC V9N 1K2 Phone: 250-334-4961 Website: www.sonshinelunchclub.com
Contact: Mac Wilson at 250-334-2329
Winter Hours: Monday to Friday 11:30am – 1pm Summer Hours: Monday to Friday 11:30am – 12:30pm
Programs & Services: . Soup kitchen service and food provided through volunteers, churches and other organizations/businesses in the Valley . St. George’s Pantry: Offers emergency food to those in need Tuesday and Thursday 9 – 11am; for info call 250-334-4961 158
SECTION S
SPECIAL NEEDS RECREATION PROGRAM Courtenay Recreation Lewis Centre 489 Old Island Highway, Courtenay BC V9N 3P5 Phone: 250-338-5371 Fax: 250-338-8600 Email: [email protected] Website: www.courtenay.ca/recreation/special-needs.aspx
Program & Services: . A variety of recreation programs offered to anyone with a physical or developmental disability (children and adults) . Leisure counselling . Some fees may apply for some programs – financial help may be available
SPECIAL TRANSPORTATION SUBSIDY (STS) Ministry of Social Development & Social Innovation 730 Grant Avenue, Courtenay BC V9N 2T3 Toll Free: 1-866-866-0800 (option 3 then option 4) Fax: 250-703-2421 Website: www.mhr.gov.bc.ca/programs/other.htm
Hours: Monday to Friday 9:00am – 4:00pm Closed between 12 - 1
Special Transportation Subsidy (STS) is provided to recipients of disability assistance who live in areas where the Bus Pass program is available, but are unable to use public transportation due to their disability or because it would make their disability worse.
Programs & Services: To qualify for the STS, people must: . be in receipt of disability assistance under the Employment and Assistance for Persons with Disabilities Act; . reside in an area where the Bus Pass program is available; and . provide certification from a physician verifying: - that they are unable to use the Bus Pass program or any other form of subsidized public transportation service (such as handyDART and Taxi Savers) due to their disability, or, that their disability would be aggravated by using public transportation; and - the alternative form of transportation required to accommodate the disability (examples: operating a personal vehicle or paying others for transportation).
SPINAL CORD INJURY BC 780 Southwest Marine Drive, Vancouver, BC V6P 5Y7 Fax: 604-326-1229 Toll Free: 1-800-689-2477 Email: [email protected] Website: www.sci-bc.ca
Mission Statement: We help people with spinal cord injuries and their families adapt, adjust and thrive in their communities.
Programs & Services: . Information and resources . Peer support
159
SECTION S
ST. JOSEPH’S GENERAL HOSPITAL 2137 Comox Avenue, Comox BC V9M 1P2 Phone: 250-339-2242 Website: www.sjghcomox.ca
Programs & Services:
. Diabetes Education Centre: Located Downtown Courtenay – 307A – 14th Street at Cliffe Avenue Phone: 250-339-1568 Information and life skills training for people living with diabetes, including nutrition, lifestyle choices and foot care. Individual and group options available. Drop in Tuesday 11am – 12pm
• Outpatient Nutrition Counseling Phone: 250-890-3022 Registered Dietitians provide medical nutrition therapy, nutrition education and promote self- management in an outpatient clinic setting to help patients manage their medical conditions. Dietitians counsel patients on both an individual basis and in group settings with clients living with a variety of medical conditions that may include allergies, anemia, celiac disease, renal disease, Hepatitis C, inflammatory bowel disease, and others. Talk to your physician for a referral.
. Psychiatric Outpatient Service: Phone: 250-890-3712
. Adolescent Day Therapy Program: Contact: David Somers at 250-339-1525 Provides individual and family therapy for youth ages 14 – 18 to help them cope with problems such as depression, anxiety, eating disorders, and thought disorders.
. Adult Day Therapy Program: Contact: Reception at 250-890-3712 The Adult Day Therapy Program (ADTP) is primarily a group program for adults 19 years of age and older. The ADTP serves those struggling with mood disorders, anxiety disorders, personality disorders, trauma, chronic pain, grief and loss, interpersonal difficulties and addictions. Referral required from Mental Health, family doctor or psychiatrist.
. Substance Use Intervention Program: Phone 250-339-1573 Hours: Monday to Sunday 9am – 4pm For an after hours emergency use St. Joseph’s Hospital Emergency or call 911 Substance Intervention offers assessment, intervention, education and referral for persons struggling with substance use.
. Child & Adolescent Outreach / Suicide Prevention: Contact: David Hext at 250-702-6880 Open referral and no cost. Short-term counselling and referral service for children and youth, up to their 19th year, who experience suicidal feelings, depression, and social isolation. Visits can occur in the home, community or agency office.
. Crisis Services: Available by calling the Crisis Line 1-888-494-3888 (Vancouver Island Crisis Line) Hours: Monday to Friday 8:30am – 6pm and Saturday, Sunday & Holidays 9:30am – 5pm For adults who are in emergent crisis with imminent serious risk to themselves or others or who need professional mental health or psychiatric intervention. Crisis Intervention Nurse is paged for mobile assessment, short term follow up and referral
160
SECTION S
ST. JOSEPH’S GENERAL HOSPITAL continued
. Screening Mammogram Program Clinic: Phone: 1-800-663-9203 The Screening Mammography Program offers regular screening mammograms to eligible BC women who have no signs of breast problems. By age 50, women should make screening mammograms a part of their regular health care routine, once every two years. Women with breast symptoms, such as lumps, dimpling skin, etc. should immediately contact a doctor.
ST. JOSEPH’S GENERAL HOSPITAL COTTAGE THRIFT SHOP 2137 Comox Avenue, Comox BC Phone: 250-339-1565
Hours: Wednesday, Thursday and Friday 10am – 4pm and Saturday 10am – 1pm
Programs & Services: . Located in the cottage behind the Hospital. Offers clothing, house wares, children’s wear, and toys.
ST. VINCENT DE PAUL SOCIETY Christ the King Catholic Parish 1599 Tunner Drive, Courtenay BC V9N 9N3 Phone: 250-334-0070
Programs & Services: . Accepts requests from people living on low incomes for emergency food
STEPPING STONES RECOVERY HOUSE FOR WOMEN SOCIETY Phone: 250-897-0360 Fax: 250-897-0316 Email: [email protected] Website: steppingstonesrecoveryhouse.ca
Stepping Stones Recovery House for Women is a Faith based program, but not faith restrictive, to help women with a drug and alcohol addiction change lives. "By extending a caring hand, faith, hope and love may grow in the life of the hand that grasps it"
Programs & Services: . Non-profit organization . Registered Community Care and Assisted Living Facility . Recovery program for women willing to make a minimum 3 month commitment . Living in a home setting . Holistic approach to heal the body, mind and spirit . AA’s Twelve Steps and Group Therapy . Those on Income Assistance qualify to have their cost covered . We accept private charitable donations; please call to inquire how to make donations . Volunteer opportunities
161
SECTION S
STROKE RECOVERY ASSOCIATION OF BC 301 – 1212 West Broadway, Vancouver BC V6H 3V1 Phone: 604-688-3603 Fax: 604-688-3660 Toll Free: 1-888-313-3377 Email: [email protected] Website: www.strokerecoverybc.ca
Hours: Monday to Friday 9am – 4pm
Programs & Services: . Branches provide a friendly place where stroke survivors, families, friends, and caregivers can get encouragement, help, and support. The programs on offer vary depending on the resources available. . Stroke Information: Visit our website at www. strokerecoverybc.ca. We provide written Guides to Recovering from a Stroke, and a Stroke Information Booklet. For more information contact [email protected].
STROKE RECOVERY GROUP, COMOX VALLEY Comox United Church 250 Beach Drive, Comox, BC V9M 1P9 Email: [email protected] or Phone: 250-871-0553
Contacts: Jenny Gohl
Meetings: 10:00am – 12:00pm on every 1st and 3rd Wednesday each month at Comox United Church No meetings held during the summer months
This is a branch of the BC Stroke Recovery Association. It is a peer support group for stroke survivors and their families. Activities are designed to be fun and to help stroke survivors regain their maximum potential.
Programs & Services: . Physical exercise programs, brain enhancing puzzles and games, relaxation and/or meditation, education on stroke prevention and opportunities to develop new skills . Tea, coffee and heart healthy snacks are served at each meeting . Assistance with speech therapy on a one to one basis
162
SECTION S
SUBSTANCE USE INTERVENTION PROGRAM St. Joseph’s Hospital Phone: 250-339-1573
Hours: Monday to Sunday 9am – 4pm
Programs & Services: . Substance Intervention offers assessment, intervention, education and referral for persons struggling with Substance use. . Crisis Intervention Nurse available by calling the Crisis Line at 1-888-494-3888
SUICIDE HOTLINE National Hopeline Network 1-800-SUICIDE (1-800-784-2433)
Services available: 24/7
S.O.S. (SUPPORT OUR SENIORS) COMOX VALLEY 3164 Hellicar Road, Courtenay, BC, V9J 1M9 Phone: 250-334-2321 or 250-338-6265 Email: [email protected] or [email protected] Website: supportourseniorscomoxvalley.com
Mission statement: We advocate for the provision of support that seniors, living either in a facility, or with independence challenges in their own home, need, to have a good quality of life.
Meetings: First Monday of every month at 2:00pm at either the Rotary Room at the Florence Filberg, or in the Native Sons Hall. (if Monday is a holiday, we meet on the second Monday of the month)
Check the ads in the local paper, or email or call us. Open to hearing concerns from the group and follow up on issues that are of importance to those who attend the meetings. Issues that have been reviewed: DriveABLE, senior abuse, medication, and restraint, emergency preparedness, to name a few. We also have reports on facilities from those who have family members in care. Meetings are free and open to all.
163
SECTION T
TENANT RESOURCE & ADVISORY CENTRE (TRAC) Phone: 604-255-0546 Toll Free (Outside Lower Mainland): 1-800-665-1185 Email: [email protected] Website: www.tenants.bc.ca
Hours: Monday to Friday 8am – 4pm
Programs & Services: . Information on your rights as a tenant . Workshops, education and referral system offered at no cost
THERAPEUTIC RIDING SOCIETY, COMOX VALLEY Mailing address: PO Box 3666, Courtenay BC V9N 7P1 Website: www.cvtrs.com
Fairgrounds Barn, 4839 Headquarters Road Ph: 250-338-1968, Fax: 250-338-4197 Email: [email protected]
Stonehenge Farm, 4875 Headquarters Road Ph: 250-338-1987 Email: [email protected]
Contact: Margaret Hind
Hours: Monday to Thursday 9am – 5pm
The Comox Valley Therapeutic Riding Society provides therapy and rehabilitation through horseback riding. CVTRS’s programs are for mentally, physically and emotionally challenged people, including those who are deaf or blind.
Programs and Services: Operating out of two facilities the Fairgrounds barn hosts programs for children and adults with physical and mental challenges. The second facility is right next door at Stonehenge Farm and houses the Stable Programs. The Stable Program is an integrated wellness therapy that combines somatic psychology, relational horsemanship and the use of mindfulness practices as a way of helping clients find an alternative way to dealing with their distress.
Volunteer recruitment is on-going as 1-3 volunteers per rider are needed for upwards of 130 riders per week. Volunteers are needed for 1 to 2 hours per week with a preferred commitment of ten weeks. No lifting is required but some degree of physical fitness is needed for trail walking and uneven surfaces. Experience with horses or people with disabilities is helpful but not required as training is provided.
164
SECTION T
TAKE OFF POUNDS SENSIBLY (TOPS) Website: www.tops.org
There are TOPS chapters located in Courtenay and Comox. Please visit the website- “About TOPS” and “Find a Meeting” for more information regarding these clubs.
Mission: To support our members as they take off and keep off pounds sensibly.
Programs & Services: . TOPS are a non-profit international family of all ages, sizes and shapes, from all walks of life dedicated to helping each other take off and keep off pounds sensibly. We offer fellowship wile you change to a healthier new lifestyle and learn to maintain it. . There are many TOPS chapters located in the Comox Valley – visit the website for more information . Membership fee
THERAPY DOG PROGRAM St. John Ambulance Phone: 250-897-1098
Contact: Dave Fletcher Email: [email protected]
Programs & Services: . Therapy Dogs and their handlers are certified to visit people who will benefit from regular contact with a dog. Therapy Dogs are deemed ‘emotional support dogs’ and help meet the need for physical touch and companionship that isn’t satisfied by the neutral touching involved in physical care received in hospitals, residential facilities or with ‘special needs’ children. . Therapy Dog visits are provided on a volunteer basis, at no cost to the residents, schools or care facilities.
165
SECTION T
TOASTMASTERS Comox Toastmasters Club Phone: (Marion) 250-339-5432 Email: [email protected] Meetings: Every Tuesday from 7pm – 9pm at Berwick (1700 Comox Avenue, Comox)
Comox Valley Toastmasters Club Email: [email protected] Meetings: Every Wednesday from 7pm – 9pm at the Lewis Centre (489 Old Island Highway, Courtenay)
60 Minutes Toastmasters Club Phone: (Gaynor) 250-334-3664 Email: [email protected] Meetings: Every Thursday from 12 pm –1 pm at the Lewis Center (489 Old Island Highway)
Programs & Services: At Toastmasters you will learn: . How to develop and present ideas . To give better sales presentations . The basics of good leadership . To prepare and deliver both a prepared and impromptu speech
Visitors are welcome to observe a Toastmasters meeting. Three complimentary visits are encouraged before joining.
TODAY ‘N’ TOMORROW LEARNING SOCIETY PO Box 3785 Station Main, 4830 Headquarters Road, Courtenay BC V9N 7P2 Phone: 250-338-8445 Fax: 250-338-8055 Email: Teddies and Toddler childcare: [email protected] / Young Parent Program: [email protected] Little Friends Early Learning Centre: [email protected]
Hours: Monday to Friday 7:30am – 5:00pm
Contacts: Manager, Teddies ‘N’ Toddlers Childcare Centre and Young Parent Program Coordinator, Manager, Little Friends Early Learning Centre
Programs & Services:
. Little Friends Early Learning Centre: child care for children 30 months to 5 years – located at 4830C Headquarters Road
. Teddies ‘N’ Toddlers Child Care Centre: child care for children Birth to 3 years – located at 4830B Headquarters Road
. Today ‘N’ Tomorrow Young Parent Program: supporting young parents as they complete their high school education
Services through: Today ‘N’ Tomorrow Learning Society, VIHA and School District #71 Serving students/ young parents and community families with children from birth to 5 years
166
SECTION T
TOWN OF COMOX 1809 Beaufort Avenue, Comox BC V9M 1R9 Phone: 250-339-2202 Fax: 250-339-7110 Email: [email protected] Website: www.comox.ca
Mayor: Paul Ives
Council: Patti Fletcher, Ken Grant, Tom Grant, Hugh MacKinnon, Barbara Price, Maureen Swift
TRANSIT SYSTEM, COMOX VALLEY Phone: 250-339-5426 Transit Information Line: 250-339-5453 HandiDart: 250-339-5442 Website: www.busonline.ca
Programs & Services:
. BC Bus Pass Program: 1-866-866-0800 (for eligibility criteria) a universal bus pass that allows for unlimited travel on your conventional transit system – available to seniors & persons with a disability on a restricted income.
. HandiDart: for persons who have a disability that is sufficiently severe that the person is unable to use conventional transit service without assistance
. Taxi Saver Program: provides registered HandiDart clients with greater convenience for spontaneous travel when HandiDart cannot accommodate your travel needs – call for more detailed information
. Community Bus: for residents in the Cape Lazo / Point Holmes area and the Huband Road / Seal Bay area. 3 times a day, Monday to Friday. In Town, passengers with disabilities can arrange for door-to-door drop off and pick up at their destinations. Other passengers will have an opportunity to travel to major exchange points where they can then transfer to and from regular Comox Valley Transit trips.
. Low-Floor Bus: buses are equipped to carry two wheelchairs or one scooter at once
. Bike racks: no extra cost to load your bike on the bus
167
SECTION T
TRANSITION SOCIETY, COMOX VALLEY 202 – 576 England Avenue, Courtenay BC V9N 2N3 Business & Counselling Line: 250-897-0511 Lilli House Crisis Line (24 hours): 250-338-1227 Email: [email protected] Website: www.cvts.ca
Hours: Monday to Thursday 9:00am – 4:30pm (closed between 12 – 1pm), Fridays by appointment only
Mission Statement: The Comox Valley Transition Society is a feminist non-profit agency committed to making a positive contribution to the lives of women and their children. We offer supportive programs that provide safety and security and the prevention of violence as well as personal well being through the provision of a safe shelter, counseling, education and advocacy.
Programs & Services:
. Addictions Services: 7 – 14 day non-medical detox - access is through the Substance Intervention Program at St. Joseph’s Hospital 28 day supportive recovery program - access is through Mental Health and Substance Use, VIHA, Courtenay
. Children Who Witness Abuse Counselling Program: individual counselling and small group counselling for children 19 years and under, who have witnessed the abuse of their caregivers, usually their mothers. Support for caregivers. Call office for appointments
. Lilli House: emergency shelter for abused women and their children. In-house support for children in the shelter and parenting support. Emergency crisis counselling over the phone. 24 hour crisis line: 250-338-1227
. Women’s Counselling (Stop The Violence Program): for women who are, or have been, abused (physical, sexual, mental, emotional and/or financial) including childhood sexual abuse. Services include individual and group counselling (by appointment), educational presentations and workshops, information, support and referrals.
. Denman Island Counselling: two days per month. Call the office for an appointment. Hornby Island clients may be eligible for travel subsidy.
. Reclaiming Our Lives: open, ongoing group for women who have been in abusive relationships. Wednesdays, 9:00 – 10:30, 202 – 576 England Ave., Courtenay.
. Work BC Bridging Employment Program: for women seeking employment who have been in abusive relationships. Call the office for an appointment.
. Women’s Drop In: for women who are homeless or at risk of homelessness. Lunch, donated clothing and toiletries, street nursing, free income tax service (seasonal), legal information and referrals to services. Held each Tuesday from 11:30am – 2:00pm, located at Suite 202 – 576 England Avenue
. Grandparents Raising Grandchildren: an open and ongoing support group for grandparents who are raising grandchildren, due to circumstances such as parents with addiction or relationship abuse issues. Co-sponsored by the Child Development Centre. Child care provided. Meetings: each Monday, Sept to June from 10am – 11:30 am at the Child Development Centre
. Girls Groups (ages 11 – 17): for girls to share opinions, experiences, learn skills for healthy living, and have fun.
168
SECTION T
TRANSITION SOCIETY, COMOX VALLEY continued
. Supporting Our Sisters Workshops: for women with friends or family members who are in abusive relationships.
. Too Good To Be Threw Thrift Store: Donations to the Thrift Store help to sustain the programs and services offered to women and children. Pick-ups may be available. Phone 250-338-0601, located at 367 6th Street, Courtenay
. Legal Information for Women: trained volunteers can help find resources, information and services regarding: divorce, guardianship, parenting time and maintenance, human rights, pensions, tenants’ rights, debt and welfare right. Located at Suite 202 – 576 England Avenue
. Triple P Parenting Program: Triple P is an evidence-based Positive Parenting Program that promotes good communication and strong relationships between parents and children. Triple P helps parents recognize causes of common child behaviour problems and encourage desirable behaviour in their children.
. Community Facilitator: Assistance, advocacy and accompaniment for women with issues related to poverty, safety planning, access to services, disability applications, etc. By appointment.
. Oasis Group: 8 – 10 week support group for women who have experienced abuse and are currently challenged by addiction.
. All programs free of charge. Call for more information or to register.
TRANSPLANT, BC 3rd floor – West Tower, 555 West 12th Street, Vancouver BC V5Z 3X7 Toll Free: 1-800-663-6189 Fax: 604-877-2111 Email: [email protected] Website: www.transplant.bc.ca
Mission Statement: With compassion, collaboration and innovation, we will save lives and offer hope through organ donation, transplantation and research.
169
SECTION U
UNION BAY COMMUNITY HALL PO Box 335, 5401 South Island Highway, Union Bay BC Hall Rental Phone: 250-335-2500 Website: www.ubcc.ca
Calendar of Events:
Ball Season April to July 2014
Fall Craft Fair Sunday September 14, 2014, 10am to 3pm
Annual Fall Supper Sunday October 19, 2014, 5:30pm
Children's Halloween Party Thursday October 31, 2013, 4pm to 5pm
Christmas Craft Fair Sunday November 24, 2013, 10am to 3pm
Annual General Meeting Monday February 10, 2014, 7:30pm
March Flea Market Saturday March 15, 2014, 9am to 1pm
Spring Craft and Plant Sale Sunday April 27, 2014, 10am to 3pm
Mother's Day Pancake Breakfast Sunday May 11, 2014, 8am to 11am
Family Fun Day Sunday June 8, 2014, 11:45am to 6pm
UPPER ISLAND WOMEN OF NATIVE ANCESTRY PO Box 3316, 1509 Cliffe Avenue, Courtenay BC V9N 5N5 Phone: 250-334-9591 Fax: 250-338-9515 Email: [email protected]
Hours: Tuesday to Thursday 10am – 2pm
Mission Statement: Our vision is to reach a wide range of native women in our community so that we can give support and keep our traditional ways alive. The purpose of the Upper Island Women of Native Ancestry is to be a channel of communication between women of native ancestry and other organizations, to meet as many needs as possible of native women and their families in the upper Vancouver Island region.
The UIWONA provides services to native women and their families; Aboriginal Early Childhood Development Programs, consisting of traditional, social and recreation events in a family setting.
170
SECTION U
UPPER ISLAND WOMEN OF NATIVE ANCESTRY continued
Programs & Services:
. The Comox Valley Aboriginal Head Start Program: a pre-school program for Aboriginal children, ages 3 – 5 years. Runs 4 days a week, is free of charge and includes meals and transportation.
. Friday’s Child: a program for families with newborn – 6 year old Aboriginal children with specific developmental needs, with a focus on FAS/E; is free of charge and includes meals and transportation.
. Early Years Aboriginal Program – for Aboriginal families with children from birth to three, parents must attend; is free of charge and includes healthy snacks.
. Tenant Support Program: helps tenants at M’akola housing to overcome challenges in their daily lives, providing support and preservation of tenancy. Phone: 250-898-3315 or [email protected]
. Elders Lighting Our Way Program (until March 2014): workshops for Seniors in the areas of beading & moccasin making, drumming & storytelling and traditional plants & herbs. Funded in part by Canada’s New Horizon for Seniors Program.
171
SECTION V
VALLEY HOME MEALS 1828 Knight Road, Comox, BC V9M 4A2 Phone: 250-339-2625 Fax: 250-339-1076 Toll Free: 1-866-216-2655 Email: [email protected] Website: www.valleyhomemeals.com
Contact: Ashley Atwood
Valley Home Meals has been in operation locally for 13 years, providing meal support service for seniors or housebound individuals. All meals are quality home cooked, with the freshest local ingredients used whenever possible. We deliver locally and as far away as Campbell River, Nanaimo and Port Alberni.
Programs & Services:
. Meal Types: Regular, Calorie Wise, Weight Management Program, Heart Wise, Diabetic, Gluten Free, Potassium Restricted, Pureed.
. Meal costs: The website has the full listing – under combo packs Full order (30 entrees) OR Half orders (15 entrees) Small entrees: $5.75 Large entrees: $7.75
. Delivery Charges: Local: $7.50 Outlying Areas: $10.00 Port Alberni, Nanaimo and Coombs: $12.35
172
SECTION V
VANCOUVER DETOX 377 East 2nd Avenue, Vancouver BC V5T 1B9 Toll Free: 1-866-658-1221 Fax: 604-658-1267
Staffed by a culturally diverse, multidisciplinary team that uses medical and non – medical ways of relieving withdrawal symptoms. Bed capacity is 24. Average program length is 5 – 7 days. There is no cost to the client.
Programs & Services: Provides medical withdrawal management for adults 19 years and older living in the Vancouver Coastal Health region. . Assessment . Individual counselling . Referral . Educational groups . 12-step programs . Acupuncture and other alternate therapies . Assistance in the transition to safe/supportive housing.
VANCOUVER ISLAND COMMUNITY CONNECTIONS INC. 4 – 1351 McPhee Avenue, Courtenay BC V9N 3A3 Phone: 250-338-7201 Fax: 250-338-7134 Email: [email protected] Website: www.vicommunityconnections.ca
VICC Inc. provides services for people with disabilities. We believe that collaborating and consulting with individuals, families, social service providers and community organizations is vital to encouraging a good balance of physical, mental, emotional and social well-being. We strive to provide a bridge for active citizen participation.
Programs & Services: . Stay connected to your community with independent living supports, supported employment, job coaching, residential options and service coordination.
173
SECTION V
VANCOUVER ISLAND HEALTH AUTHORITY (VIHA) Executive Office 1952 Bay Street, Victoria BC V8R 1J8 Phone: 250-370-8699 Fax: 250-370-8750 Toll Free: 1-877-370-8699 Email: [email protected] Website: www.viha.ca
Mission Statement: Serving and involving the people of the islands to maintain and improve health.
Programs & Services:
Nursing Centre, Comox Valley 615 10th Street, Courtenay BC V9N 1R2 – corner of Grieve Phone: 250-331-8502 Website: www.viha.ca/comox_valley_nursing_centre/
Hours: Monday to Friday 9am – 5pm (closed between 12 – 1pm for lunch) Drop-in Clinic: Monday, Tuesday, Thursday and Friday 9am – 3pm, Wednesday 11am – 4pm
Programs & Services: . Free help and information regarding any health concern . No referral needed . Private health consultations with a Registered Nurse . Information about traditional and complementary health services . Extensive lending library covering many health related topics . Public Internet station to find up-to-date health information . Referrals to other community agencies and health care resources . Partnership with community agencies to develop better health services . Street Outreach – Clinics at AVI and Transition Society (Tuesdays) . One Stop Drop-in for street involved clients – services provided by multiple agencies in one location; 2nd Friday of the month, 1 – 4 pm . Individual health consultations, drop-in . Library resources, numerous books and DVDs on chronic health issues and Internet access for health related information . Eating Disorder Program: see North Island Regional Eating Disorder Program . Family Nurse Practitioner services are now available at the Comox Nursing Centre. The focus of this service will be to support unattached or underserved patients with complex chronic diseases and high risk medical/social situations. Specifically, the Nurse Practitioner will serve clients who are poor, marginalized, living with hepatitis C and/or HIV/AIDS or are street involved.
Health Protection and Environmental Services 355 11th Street, Courtenay BC V9N 1S4 Phone: 250-331-8518 Fax: 250-331-8596
. Conducts inspectional services for community waterworks systems, commercial food services, swim pools and hot tubs, personal services facilities, schools and subdivisions. Also handles applications and sewage complaints for subdivisions. . Conducts investigations for food and water-borne illnesses.
Continued on next page
174
SECTION V
VANCOUVER ISLAND HEALTH AUTHORITY (VIHA) continued
Extended Care / Intermediate & Affiliates
. The Views: 250-339-2242 St. Joseph’s Hospital 2137 Comox Ave, Comox BC V9M 1P2
. Cumberland Lodge: 250-331-8505 x 68321 2696 Windermere Avenue, Cumberland BC V0R 1S0
. Glacier View Lodge: 250-338-1451 2450 Back Road, Courtenay BC V9N 9G8 Website: www.glacierviewlodge.ca
. Comox Valley Seniors Village: 250-331-1183 4640 Headquarters Road, Courtenay BC V9N 7J3
Mental Health & Substance Use Services 941C England Avenue, Courtenay BC Phone: 250-331-8524 Fax: 250-331-8525
Hours: Monday to Friday 8:30 a.m. – 4:30 p.m. (closed 12-1 p.m. for lunch)
• Treatment and referral for adults (19+) with moderate to severe emotional, psychological, and/or mental health difficulties who need help urgently, and/or who are at risk of suicide • Community support and education for people with significant psychiatric illnesses • Self referrals will be accepted as well as those made by physicians and other health and/or social service providers
Home And Community Care 941A England Avenue, Courtenay BC V9N 2N7 Phone: 250-331-8522 Fax: 250-331-8523
Hours: Monday to Friday 8:30am – 4:30pm
Programs & Services: . Nursing . Physiotherapy and occupational therapy . Nutrition . Social work . Case management . Home support . End of life care . Adult day programs . Community clinics . Assisted living . Access to residential care facilities . Short term residential care for caregiver relief . Hospice care . Meals on Wheels
Continued on next page
175
SECTION V
VANCOUVER ISLAND HEALTH AUTHORITY (VIHA) continued
Public Health Nursing, Comox Valley 961 England Avenue, Courtenay BC V9N 2N7 Phone: 250-331-8520 Fax: 250-331-8521
Public Health Nursing provides health promotion, disease prevention, and intervention and support services to women, children, youth and families. Services are provided to individuals, families, groups and communities in homes, schools, health units and community settings.
Public Health Nursing Programs & Services:
• Children and adult immunizations
• Free universal prenatal registration
• Free prenatal classes
• Information, testing and referrals for STDs, Hepatitis and HIV
• TB (Tuberculosis) testing and follow-up
• Information for families on newborn and young children’s health, nutrition, growth and development, baby blues and postpartum depression, community resources and referrals
• School and youth health programs and health promotion activities
. Newborn/Mother Helpline (24 Hours): call 250-331-8520 Questions answered on Mother & baby’s health & breastfeeding
. Breastfeeding Drop-in Clinics: Thursdays from 10:00 am – 12:00 pm at the Comox Valley Public Health Nursing
Travel Health and Immunization Services: call 250-331-8571 or Toll Free 1-877-233-3346
Speech, Hearing and Nutrition Services: located at #104 – 501 4th Street or call 250-331-8526
Dental Services: call 250-331-8520
Communicable disease information, prevention and follow-up: located at 355 11th Street or call 250-331-8555
For more information please visit the VIHA Website: www.viha.ca
176
SECTION V
VANCOUVER ISLAND REGIONAL LIBRARY Website: www.virl.bc.ca
Courtenay Library Branch 300 6th Street, Courtenay BC V9N 9V9 Phone: 250-334-3369
Comox Library Branch 101 – 1720 Beaufort Avenue, Comox BC V9M 1R7 Phone: 250-339-2971
Cumberland Library Branch 2724 Dunsmuir Avenue (PO Box 378), Cumberland BC V0R 1S0 Phone: 250-336-8121
Hornby Island Library Branch New Horizons Centre, 1765 Sollans Road, Hornby Island BC V0R 1Z0 Phone: 250-335-0044
Union Bay Library Branch 5527 Island Highway (PO Box 81), Union Bay BC V0R 3B0 Phone: 250-335-2433
Programs & Services: . Access to library materials in 38 library branches . Free internet access for residents . Year round literacy based programs for Families and Adults (e.g. Storytimes, Author visits) . Access to in-depth information through reference service and online databases . Check the VIRL website for branch open hours or give the Library Branch a call
VANCOUVER ISLAND SOCIETY FOR ADAPTIVE SNOWSPORTS c/o Courtenay Recreation / Filberg Centre 411 Anderton Avenue, Courtenay BC V9N 6C6 VISAS Room Phone: 1-250-334-5755 Website: www.visasweb.ca
Contact: Brian Culley (President) at [email protected]
The Vancouver Island Society for Adaptive Snowsports was founded by Herb Bradley and friends in 1992 on Mount Washington as the Vancouver Island Society for Disabled Skiing. Skiing was introduced as a developmental sport for people with a disability, 30 years ago on Forbidden Plateau.
Fee: $45.00 per year (student membership)
Programs and Services:
Adaptive Snowsport Lessons: for alpine, nordic and snowboarding. Student Membership is open to mentally or physically challenged persons. As a Student Member you are entitled to: . Free rental of skis, snowboards, boots, helmet & poles . The use of adaptive and related safety equipment . 1/2 price on daily lift passes (courtesy of Mt Washington) . National insurance coverage (3rd party liability) as a paid up member of DSABC
177
SECTION V
VANCOUVER ISLAND VISITOR CENTRE, Comox Valley 101-3607 Small Rd, Cumberland, BC Toll Free: 1-855-400-2882 toll free Email; [email protected]
Open 7 days per week.
Stop by the Vancouver Island Visitor Centre located on Small Road for fun, interactive displays plus onsite booking! The friendly professional Tourism BC trained staff can help you with information and reservations for accommodations, attractions, events and transportation, including BC ferries.
VANCOUVER ISLAND VOCATIONAL AND REHABILITATION SERVICES LTD. (VIVRS) 108 – 501 Fourth Street, Courtenay, BC Phone: 250-871-0798 Fax: 250-871-0796 Toll Free: 1-888-753-4225 Email: [email protected] Website: www.vivrs.ca
Mission Statement: VIVRS is committed to providing services that promote the right of every individual to economic and social integration and inclusion in their own community, encouraging contribution in a manner that promotes individual choice.
Programs and Services:
The EmployAbility Program:
. assists people with developmental disabilities, learning disorders, acquired brain injury, autism spectrum disorder, cognitive and mental health disabilities to get hired in meaningful work that is tailored to their needs.
. All services are offered on an individual basis, and the goal of the program is to connect individuals with real work for real pay. Customized jobs are carved to reflect the needs, interests and abilities of each worker.
. VIVRS is offering the EmployAbility program in central and northern Vancouver Island, including Duncan, Nanaimo, Port Alberni, Parksville, Courtenay and Campbell River (and surrounding areas).
WorkBC Specialized Services:
. Individual career counseling and job search assistance is available to those with a disability, who are unemployed or working 19 hours per week or less and are legally entitled to work in Canada. . Assistance with planning for further education . May assist in connecting clients to vocational assessments
178
SECTION V
VETERANS AFFAIRS CANADA (VAC) Atrium Building, Room 320, 1321 Blanshard Street, Victoria BC V8W 3B3 Toll Free: 1-866-522-2122 (English) 1-866-522-2022 (French) Email: [email protected] Website: www.veterans.gc.ca
Services and Benefits: Introduction Veterans Affairs Canada is here to serve those who have served Canada. Following your service, we want to help you be as healthy and independent as possible. There is a wide range of services and benefits available, and our goal is to make sure you know your options and help you make the best choices for you and your family.
Veterans Affairs Canada serves qualified: . Veterans; . Canadian Forces (CF) members; . serving and discharged members of the Royal Canadian Mounted Police (RCMP) ; . certain civilians; and . their families.
When you first contact us, either in person, online or by phone, we will: . Provide you with more information about the services and benefits you may qualify for and how to apply for them; . Listen to the challenges you face or the changes in your life that are affecting you or your family, and work with you to put together a plan that best meets your needs; and . Help you become as independent as possible by helping you make choices about the services and benefits available to you from the Government of Canada, provincial and municipal governments and your community.
To respond to the demographic and health changes in our client population, Veterans Affairs Canada (VAC) has adopted a Client-Centered Service Approach that identifies individual client's needs and then determines how best to provide assistance.
In a Client-Centered Service Approach: . the individual needs of the client are identified and then it is determined how best to provide assistance, through internal or a coordination of departmental and community resources; . a partnership exists between the client and the Department as demonstrated through direct client involvement in all aspects of their case planning decisions; . staff work with the client to meet all their needs, not just to determine their eligibility for Departmental services and benefits; . delivery of services with or without VAC benefits is legitimized.
To Contact Us: For more information about on services and benefits for Veterans, to find out if you qualify, or to apply, please click, call or visit us.
Click Web site: veterans.gc.ca E-mail: [email protected] (for security reasons, please do not send confidential information via e-mail).
Continued on next page
179
SECTION V
VETERANS AFFAIRS CANADA (VAC) continued
Call If you have any questions about our services and benefits, please call us, toll free, at 1-866-522-2122 (English) 1-866-522-2022 (French)
If you are facing a more urgent personal situation, and want to talk to someone who can help, call the Veterans Affairs Canada 24-hour toll-free assistance line at:1-800-268-7708 or TDD 1-800-567-5803
Living outside of Canada or planning an extended stay outside of Canada? Please call Foreign Countries Operations who is responsible for the provision of benefits and services available to eligible Canadian Veterans and their dependants who reside or vacation outside of Canada. . 1-888-996-2242 (toll free from Canada and the United States) . 00-800-996-22421 (toll free from the United Kingdom, Germany, France, or Belgium) . 1-613-996-2242 (call collect, all other countries)
Visit Drop in to one of our many offices across Canada. To find the office or centre nearest you, visit veterans.gc.ca.
Visit one of the Integrated Personnel Support Centres (IPSCs) Veterans Affairs Canada and the Department of National Defence work together through these offices on or near most CF bases to help ensure CF personnel, Veterans and their families are getting all the assistance they qualify to receive. In British Columbia, there are IPSCs in Comox, Esquimalt, and Vancouver. Visit our Web site (keyword: “IPSC”) or call us to find an address. There is an operational stress injury (OSI) clinic in Vancouver. To learn more, visit our Web site (keyword: “OSI Clinics”) or speak with your VAC case manager.
Other Inquiries: Veterans Review and Appeal Board Within Canada, please call toll-free: 1-800-450-8006 (English) 1-877-368-0859 (French) Outside Canada, please call collect: 0-902-566-8751 (English) 0-902-566-8835 (French)
Web site: www.vrab-tacra.gc.ca
Bureau of Pensions Advocates (BPA) BPA Head Office and Appeals Unit PO Box 7700 Charlottetown PE C1A 8M9 Phone: 1-877-228-2250 (toll free)
Office of the Veterans Ombudsman Within Canada please call toll-free: 1-877-330-4343 Outside Canada, please call collect: 0-902-626-2919 E-mail: [email protected]
Continued on next page 180
SECTION V
VETERANS AFFAIRS CANADA (VAC) continued
Web site: ombudsman-veterans.gc.ca
Access to Information and Privacy (ATIP) Veterans Affairs Canada – ATIP office PO Box 7700 Charlottetown PE C1A 8M9 Phone: 1-877-566-8609 (toll free) E-mail: [email protected]
Commemoration Public Information and Learning Resources Phone: 1-877-604-8469 (toll free)
VICTIMLINK BC Mailing address: BC211, 330-111 West Hastings Street, Vancouver, BC V6B 1H4 Phone: 1-800-563-0808 TTY: 604-875-0885 Text: 604-836-6381 Email: [email protected] Website: www.victimlinkbc.ca
Programs & Services: . VictimLink Bc is a help line for victims of elder abuse, sexual violence, family crime and all other crimes. Trained staff connect callers to a network of community, social, health, justice and government resource, including victim services, transition houses and counseling . Free – multilingual - 24/7 - confidential
181
SECTION V
VICTORIA WITHRAWAL MANAGEMENT SERVICES Vancouver Island Health Authority (VIHA) 1125 Pembroke Street, Victoria, BC V8T 1J3 / Intake: 1250 Quadra St., Victoria, BC, V8W 2K7 Phone: 250-213-4444 Fax: 250-213-4445
Withdrawal Management Services encompasses five services for people in different stages of alcohol and drug recovery.
Programs & Services:
. The Sobering and Assessment Centre: a 20-bed facility, offering shelter and assessment of inebriated clients for less than 24 hours. Access to this service is through any of the following methods: police referral, hospital referral or client walk-in to the address above or 250-213-4441
. The Community Medical Detox Unit: a 21-bed, short-term stay unit (approximately seven days) for acute medical withdrawal. Access to this service requires a physician or community service provider referral faxed to Withdrawal Management Services Central Intake at 250.213.4445 or self-refer at Pembroke office.
. Pembroke Place Stabilization Unit: a 17-bed mid-term stay (up to 30 days) for stabilization and reconnection with community resources. Access to this service requires a referral from an addictions counsellor faxed to Withdrawal Management Services Central Intake at 250-213-4445
. Recovery Addiction Support: a flexible day program for clients new to recovery. The program runs seven days per week and offers daily psychoeducational groups and complementary therapies. Access to this service can be made by various professionals, community partners and individual clients by contacting Withdrawal Management Services Central at 250-213-4444 or 250-213-3259 to initiate a referral.
. Addictions Outpatient Treatment: day and evening support groups for men and women aged 19 and over. Individual counselling, referrals to other specialized programs and assessment for the purpose of treatment planning also available. Information sessions offered Tuesdays and Thursdays at 1:30pm. 1250 Quadra St. Phone 250-519-3544 or fax 250-579-3545
. Holly Place: a five bed house for women where they can stay up to three months for extra support in their early recovery. 250-519-3544 Contact: Nancy Access to this service requires a referral from an addictions counsellor faxed to 250-213-4445
. The Grove: a 10-bed house for men where they can stay up to three months for extra support in their early recovery. Access to this service requires a referral from an addictions counsellor faxed to 250-213-4445
. Lilac Place: first step before Holly Place. 5 bed house for women. Stay up to 3 months for early recovery. Access to this service requires a referral from an addictions counsellor faxed to 250-213- 4445.
182
SECTION V
VILLAGE OF CUMBERLAND PO Box 340, 2673 Dunsmuir Avenue, Cumberland BC V0R 1S0 Phone: 250-336-2291 Fax: 250-336-2321 Website: www.cumberlandbc.net
Mayor: Leslie Linda Baird Email: [email protected]
Council: Conner Copeman, Kate Greening, Roger Kishi, Gwyn Sproule
VITAL STATISTICS AGENCY PO Box 9657, Stn Prov Govt, 818 Fort Street, Victoria BC V8W 9P3 Phone: 250-952-2681 Fax: 250-952-9074 Website: www.vs.gov.bc.ca
Programs & Services: . Register a child's birth and order a birth certificate . Get married in British Columbia and order a marriage certificate . Register a death and order a death certificate . File and search for a notice in the Wills Registry . Legally change a name and order a certificate . Search online or order a genealogical certificate
VOLUNTEER COMOX VALLEY Unit C – 450 Eighth Street, Courtenay BC, V9N 1N5 Phone: 250-334-8063 Fax: 250-338-2488 Email: [email protected] Website: www.volunteercomoxvalley.ca
Mission Statement: Volunteer Comox Valley supports the public, private and social sector partnerships; and the creation of linkages between different sectors of the community through information access. We believe that the public good can be achieved through: Empowerment of all through access to information, local capacity building, and community stewardship of local content.
Services: • Volunteer Referral and Registration available for individual community members looking for volunteer positions in the Comox Valley. • Library of resources and workshops for volunteers and volunteer managers who seek additional information pertaining around volunteer management, recruitment, inclusion, retention, and vulnerability. • www.volunteercomoxvalley.ca : online gateway to a community directory, community workshops, and volunteer opportunities. • Events registrar: Volunteers available on an as needed basis to assist for one-time events in the community. • Training and Support: 1-on-1 computer training available to individuals who see this as a barrier to volunteering • Youth Programs: internships for youth needing to develop real world skills in technology while making a difference in their community
183
SECTION V
VOLUNTEER COORDINATORS NETWORK, COMOX VALLEY Lewis Centre 489 Old Island Highway, Courtenay BC V9N 3P5 Phone: 250-338-5371 Fax: 250-338-8600 Email: [email protected]
Contacts: Heather and Louise
Programs & Services: . This informal network of managers of volunteers meets once a month at lunch time (noon) to share information about volunteer management, resources, trends and issues in volunteerism. Everyone who works with volunteers is welcome.
184
SECTION W
WACHIAY ADVOCACY CENTRE 1625B McPhee Avenue, PO Box 3204 Courtenay BC V9N 5N4 Phone: 250-338-7793 ext. 229 Fax: 250-871-0803 Email: [email protected]
Contact: Vivienne
Hours: Monday to Friday 9:00am – 4:00pm (closed between 12 -1) Phone for appointments and leave a message.
Programs & Services: . Free & confidential support, information and advocacy for people who are having difficulties with anything welfare, including disability; CPP, including disability and other pensions, Landlord/Tenancy issues; and debt issues . Referrals to Pro Bono lawyers for Family Law and other non-criminal issues.
WACHIAY FRIENDSHIP CENTRE PO Box 3204, 1625B McPhee Avenue, Courtenay BC V9N 5N4 Phone: 250-338-7793 Fax: 250-338-7287 Email: [email protected]
Hours: Monday to Thursday 9am – 4:30pm and Friday 9am – 4pm Mission Statement: To build a strong community rooted in the philosophy and culture of our Peoples. Programs & Services: NOTE: Access to areas of the Friendship Centre may be limited during Youth Programs.
. Advocate: Advocacy for individuals having issues with: MSD issues: social assistance, disability, PWD, tribunals and appeals, discrimination. CPP: pension, survivor’s benefits, SAFERS. Landlord- Tenancy: mediation, dispute resolution hearings, rental, repairs, eviction. In addition, issues involving Employment Standards, debt, and utilities such as phone and hydro. . Women in Business: Business Incubator Centre: Open to women of Aboriginal descent, including Status, Non-Status, Metis and Inuit women, this program is designed for those interested in starting a small business, or in the early stages of business operations. The program includes business training, one-to-one mentoring and fully furnished office space and equipment including phone, computer, printer, fax and copy services. All services are FREE. . Elder Support: Provides support to elders in the community including weekly Elders lunch, transportation to medical and other appointments, to multi-community dinners and lunches, and to cultural and special events in the central Vancouver Island region. . FASD Keyworker: Working with and providing a range of supports to families living with FASD, including strengthening existing community supports and resources and helping families navigate the various processes necessary to access those resources. . Helping Hands: Emergency assistance, typically food bags, assessed on a case-by-case basis. Photo ID required, open Monday and Thursday morning from 9:00 a.m. to noon. . Homeless Street Outreach Program: For families and individuals who are homeless or at risk of homelessness. The program offers rental subsidies, support to find housing and referrals to appropriate agencies. . Legal Aid: The Local Agent for Legal Aid is on site at Wachiay on Tuesday from 9:00 a.m. to 11:00 a.m. and 1:00 p.m. to 3:00 p.m. and on Thursday from 1:00 p.mp. to 3:00 p.m.
185
SECTION W
WACHIAY FRIENDSHIP CENTRE continued
. Youth Legacy FAS/FAE Awareness Program: FAS/FAE (Fetal Alcohol Spectrum/Fetal Alcohol Effects) education, awareness and prevention services for three Youth Groups each week. Focus on learning about FAS/FAE and making healthy life choices in a youth friendly, safe environment. The program offers a Youth Outreach Worker and an FASD Keyworker. . Raven Back Youth Drop In Centre: This after school program is designed by youth, for youth. It provides a safe, youth friendly, culturally sensitive environment for young people to gather and share ideas, participate in activities and workshops, and benefit from peer support and mentoring from Elders and community members. . Access Pro Bono: Volunteer lawyers provide free legal advice at Wachiay on Tuesday afternoons by appointment only. Call 1-877-762-6664 to book an appointment for up to a half-hour. Additional appointments may be available. . WorkBC Employment Services: Work BC provides services at Wachiay on Thursdays from 9:30 a.m. to noon and from 1:00 p.m. to 4:30 p.m. Services include job search resources, personal employment planning, access to workshops and training and specialized services. Contact Claudette at 338-7793 on Thursdays, or leave a message at 334-3425, ext. #309.
WELCOME WAGON Phone: 250-338-8024 Email: [email protected] Website: www.welcomewagon.ca
Contact: Mary Lynn
Programs & Services: Welcome Wagon has over 33 sponsors which help provide information, token gifts & gift certificates to help newcomers get acquainted with the Comox Valley.
. Newcomers: receive a package filled with Civic Information, Blue Box Recycling Information, Library Info, Recreation, Parks and Trails, Transit Guide, Maps and more.
. Baby Welcome: receive information for the new Mom as well as token gifts and gift certificates from local businesses. Contact Charissa Edelman at 250-336-2275.
. Bridal Showcase: check the website for Spring dates
186
SECTION W
WHEELS FOR WELLNESS SOCIETY 1894 Bolt Avenue, Comox BC V9M 2J4 Phone: 250-338-0196 Email: [email protected] Website: www.wheelsforwellness.com
Contact: Don Buchner (Executive Director)
Programs & Services: . Wheels for Wellness is a non-profit registered charity run by donation. We provide transportation for those who require it to medical specialist appointments outside the Comox Valley. . Transportation is provided to appointments on Vancouver Island in excess of 60 km one way from your starting destination. We will go to Vancouver for children’s appointments. . We would like to know your appointment as soon as you know the time and we required minimum of 24 hours notice. . Those paid by Social Assistance, Health Canada, ICBC, WCB or any other third party payee are required to give that payment to Wheels for Wellness for the allotted travel. Some agencies pay direct making it easier for the client. (Patient is required to go through third party payee if applicable.)
WHITE CANE CLUB Phone: 250-338-9904
Contact: Joyce Chevsky (President)
Meetings: 1st Tuesday of each month at 1:00pm at the Clubhouse, 677 Bunting Place, Comox, BC
Programs & Services: . Support group for visually impaired people and those with Aged Macular Degeneration in the Comox Valley.
WORK BC EMPLOYMENT SERVICES CENTRE Creative Employment Access Society 103 – 555 4th Street, Courtenay, BC V9N 1H3 Phone: 250-334-3119 Fax: 250-338-7594 Email: [email protected] Website: www.ceas.ca
Hours: Monday to Friday 8:30am – 4:30pm
Population Served: Self directed use of the Self-Serve Centre is open to all. Individual assistance is available to those who are unemployed or working 19 hours per week or less and who are not students who will be returning to school.
Programs & Services: We offer individual career counselling and job search assistance. Those with a recent EI claim may be referred to training, wage subsidy, or self-employment programs.
Our Self-Serve Centre offers use of computers, phones, and fax to support job search. We also have a large number of print resources for career exploration and job search. For more information, see http://www.workbc.ca/Work-BC-Centres/Pages/Work-BC-Centres.aspx 187
SECTION W
WORKSAFE BC 801 30th Street, Courtenay BC V9N 8G6 Phone: 250-334-8701 Toll Free: 1-888-621-SAFE (1-888-621-7233) Website: www.worksafebc.com
Hours: Monday to Friday 8:30am – 4:30pm
WorkSafe BC is dedicated to promoting workplace health and safety for the workers and employers of this province. We consult with and educate employers and workers and monitor compliance with the Occupational Health and Safety Regulation.
Programs & Services:
. In the event of work-related injuries or diseases, WorkSafeBC works with the affected parties to provide return-to-work rehabilitation, compensation, health care benefits and a range of other services.
. Health / safety emergency and accident reporting: 1-888-621-SAFE (1-888-621-7233)
188
SECTION Y
YANA – YOU ARE NOT ALONE 495 Fitzgerald Avenue, Courtenay BC V9N 2R1 Phone: 250-871-0343 Email: [email protected] Website: www.yanacomoxvalley.com
Hours: Tuesday and Thursday 10:00am to 2:00pm – Wednesday by appointment
Programs & Services: . Providing accommodation and financial assistance for Comox Valley families who are required to leave the Valley to obtain medical treatment for their children, pre-birth to 19-years of age.
YOUTH AGAINST VIOLENCE LINE Mailing address: c/o BC211, 330-111 West Hastings Street, Vancouver BC V6B 1H4 Phone: 1-800-680-4264 TTY: 604-875-0885 Text: 604-836-6381 E-mail: [email protected] Website: www.youthagainstviolenceline.com
. This phone service provides an anonymous, confidential way for young people to prevent or report crimes connected with youth violence, bullying, peer pressure, and intimidation or threats by a person or a gang. . Free – multilingual -24/7 - confidential
YOUTH 4 DIVERSITY COORDINATOR Immigrant Welcome Centre Campbell River 250-830-0171
YOUTH PROBATION SERVICES Ministry of Children & Family Development 2455 Mansfield Drive, Courtenay BC V9N 2M2 Phone: 250-334-5820 Fax: 250-334-5844
Programs & Services: . Youth Probation staff work as Officers of the Court with young people aged 12-17 who have broken the law, and work with families and local resources to hold young offenders accountable and promote non-offending behaviour. They have access to Court-ordered assessment, counselling, work/activity and residential programming at the local and provincial level, and work closely with helping agencies and all aspects of the youth justice system.
189
INDEX
Aboriginal Education Service 30 Caregivers Support Group 56 Aboriginal Head Start Program, Comox Valley 30 Chamber Of Commerce, Comox Valley 57 ABORIGINAL ORGANIZATIONS 4 Child & Adolescent Outreach; Suicide Prevention 57 Access Pro Bono Society Of British Columbia 31 Child Care Subsidy Service Centre 57 Accessiblility Committee, Comox Valley 32 Child Development Association, Comox Valley 58 ADDICTIONS 5 Child Find, BC 59 Adoption Reunion Registry 32 CHILDREN 7 Adoptive Families Association Of BC 32 Children Who Witness Abuse Program 59 Adult Learning Centre 33 Children’s Health Foundation Of Vancouver Island 61 ADVOCACY 6 Chronic Pain Society, Comox Valley 60 Advocacy Access Program 33 Cinderella/ Prince Charming Project 62 After Hours Emergency Financial Helpline 34 Citizens On Patrol Society, Comox Valley (COPS) 62 AHERO (Ad Hoc Emergency Resource Organization) 34 City Of Courtenay 62 AIDS Vancouver Island (AVI) 35 Clicklaw 63 ALANO Club 35 Clinical Prevention Services – STI Control 63 ALANON 36 Coast Guard Canada 63 ALATEEN 36 College Of Physicians And Surgeons Of BC 64 Alcohol & Drug Information And Referral Service 36 Community Futures Strathcona 64 Alcoholics Anonymous (AA) 37 COMMUNITY HALLS & CENTRES 9 Alzheimer’s Society of BC 37 COMMUNITY INFO (CIVIC/REGIONAL) 10 Ambulance Billing Service 37 Community Justice Centre 64 Amyotrophic Lateral Sclerosis (ALS) Society of BC 38 Community Legal Assistance Society 65 Angel Flight of BC 38 Community Legal Assistance Society Consumer Affairs Anne Elmore Transition House (Campbell River) 39 Canada 66 Arthritis Answers Line, The 39 Community Living British Columbia 66 Association Of Clinical Counselors, BC 40 Community Policing And Media Relations 66 Attention Deficit Disorder – CHADD Canada (Children Comox Military Family Resource Centre 67 & Adults With Attention Deficit Disorder) 40 Comox Recreation Centre 67 Autism Society Of British Columbia 40 Comox Seniors Centre At D’esterre House 67 Baby Talk- Moms And Babes 41 Comox Tot Stop 70 Baptist Church Free Clothing Room 41 Comox Valley Diabetes Education Centre 70 BC Aboriginal Network On Disability Society 41 Comox Valley Family Services Association 71 BC Bereavement Helpline 41 Comox Valley Regional District 73 BC Centre for Elder Advocacy and Support 42 Compassionate Care Benefits (EI) 74 BC Coalition Of People With Disabilities 43 Compassionate Friends Of Canada 74 BC Epilepsy Society 44 Confederation Of Parent Advisory Councils, BC 74 BC Fibromyalgia Society 45 Consumer Protection BC 75 BC Housing 45 Courtenay Community Corrections 75 BC Society For Male Survivors Of Sexual Abuse 46 Courtenay Community Response Network 76 BC SPCA Comox Valley & District Branch 46 Courtenay Recreation 76 Beaufort Association For The Mentally Handicapped 47 Courthouse 77 Better Business Bureau (BBB) 47 Courthouse Library, BC 77 Black Creek Community Association 48 Creative Employment Access Society 77 Boys & Girls Clubs Of Central Vancouver Island 48 Credit Counselling Society 78 Breastfeeding Drop-In Clinic 49 Crime Stoppers Tips Line 78 Bus Pass Program 50 Crime Victim Assistance Program, The 79 Canada Pension Plan (CPP) 51 Criminal Duty Counsel 79 Canadian AIDS Treatment Information Exchange 51 Crisis Lines, Vancouver Island Listings 80 Canadian Anti-Fraud Centre 51 Crisis Supplement 80 Canadian Cancer Society 52 Crohn’s And Colitis Foundation Of Canada 81 Canadian Diabetes Association, The 53 Cumberland Health Centre 81 Canadian Foundation For The Study Of Infant Deaths Cumberland Recreation Institute 81 53 Dept Of Fisheries And Oceans-(DFO) 82 Canadian Heritage 53 Dial A Law 82 Canadian Professional Counsellors Association 54 Disability Law Program 83 Canadian Red Cross 55 Drug Rehab Services 83 Care-A-Van EDUCATION 11 Mobile Health Clinic 56 EMERGENCY 3 190
INDEX
Emergency Support Services, Comox Valley (ESS) 84 La Leche League 111 Employment Insurance (EI) 84 Laichwiltach Family Life Society (Campbell River) 112 EMPLOYMENT SEARCH 12 Lawyer Referral Service 112 Employment Standards Branch 84 LEGAL 19 Essential Skills Partnership, Comox Valley 85 Legal Aid Office 112 Eureka Camp Society 85 Legal Services Society (LSS) 113 Eureka Clubhouse 86 Library Storytime 114 Evergreen Club 86 Lifeline Society, Comox Valley 114 Extreme Weather Shelter 87 Lilli House 115 Family Duty Counsel 88 Linc Youth Centre, The 115 Family Justice Services Centre, Courtenay 88 Lush Valley Food Action Society 116 Family Maintenance Enforcement Program 88 Make-A-Wish Foundation 117 Family Support Institute 89 March Of Dimes Canada 117 FINANCIAL ASSISTANCE 13 Marine & Aircraft Emergency 117 First Open Heart Society Of BC 89 Meals On Wheels 118 Fisheries & Wildlife Reporting 90 Medical Services Plan Subscriber Information 118 FOOD 14 Medic-Alert Foundation, Canadian 118 Food Bank, Comox Valley 90 Memorial Society Of BC 119 Foster Parent Support Services Society 91 MEN 21 GAY & LESBIAN SUPPORT 15 Men’s Support Group 119 Girl Guides Of Canada 92 Men’s Trauma Centre 119 Glacier View Alternate Secondary School 93 Mental Health & Substance Use Services (MHSUS) 120 Good Samaritan Ministries 93 Mental Health Information Line 121 Habitat For Humanity- Vancouver Island North 94 Miki’siw Métis Association 121 Handidart, Comox Valley 94 Ministry Of Children & Family Development 121 Haven Society & Transition House (Nanaimo) 95 Ministry Of Health 122 Head Injury Society, Comox Valley 95 Ministry Of Social Development 122 HEALTH 16 MLA, Don McRae (Comox Valley) 123 Health & Seniors’ Information Line 96 Mood Disorders Association Of BC 123 Healthlinkbc 96 Mothers Against Drunk Driving (MADD Metro Healthy Kids Program, BC 97 Vancouver Chapter) 123 Heart And Stroke Foundation – Vancouver Island, Mountainaire Avian Rescue Society 124 Powell River & Gulf Islands 97 Multiple Sclerosis Self-Help Group, Courtenay 124 Help Fill A Dream Foundation Of Canada 98 Multiple Sclerosis Society, BC Division 125 Helpline For Children 98 Muscular Dystrophy Canada – BC & Yukon Region 125 Home & Community Care 99, 174 Nala’atsi Alternate Program 126 Hornby And Denman Community Health Care Society NAR-ANON Family Group 126 99 Narcotics Anonymous (NA) 127 Hospice Society, Comox Valley 101 National Eating Disorder Information Centre 127 HOUSING 18 Native Courtworker & Counselling Association Of BC Human Rights Tribunal, BC 102 127 Immigrant Welcome Centre of the Comox Valley 103 Navigate 128 Income Security Program 103 Newbark Canine Resue & Rehoming Society 128 Indian Residential School Survivors Society 104 Newborn – Mother Hotline 128 Infertility Awareness Association Of Canada 104 North Island College (NIC) 129 International Service Organization Of Sex Addicts North Island Distance Education School (NIDES) 128, Anonymous (Saa) 105 129 Island Deaf And Hard Of Hearing Centre 105 North Island Regional Eating Disorder Program 130 Job Options BC 106 Nurseline, BC 130 John Howard Society of North Island 106 Nursing Centre, Comox Valley 131, 173 Juvenile Diabetes Research Foundation Of Canada 107 Office of the Ombudsperson 132 Kelty Mental Health Resource Centre 108 Old Age Security 132 Kidney Foundation Of Canada 108 Open Learning Agency 133 Kids Help Phone 109 Operation Come Home 133 Kidstart Program 109 Options For Sexual Health (OPT) 134 Kitty Cat P.A.L. Society 110 Osteoporosis Canada 134 Kwakiutl District Council Health Pacific Care 135 K’omox Band 110 Parent Finders Of Canada 135 L’arche, Comox Valley 111 PARENT SUPPORT 22 191
INDEX
Parent Support Services Society Of BC 136 St Vincent De Paul Society 160 Parent Teen Mediation 136 Stepping Stones Recovery House For Women Society Parents Together 136 160 Parkinson Society British Columbia 137 Stroke Recovery Association Of BC 161 Pharmacare 137 Stroke Recovery Group, Comox Valley 161 PLAY (Providing Leisure Access for you) 138 Substance Abuse Intervention Program 162 Poison Control Centre, BC 138 Suicide Hotline 162 Positive Wellness North Island, North Island Liver SUPPORT GROUPS 24 Services & Hiv Services 139 Take Off Pounds Sensibly (Tops) 164 Pregnancy Care Centre, Comox Valley 139 Tenant Resource & Advisory Centre(TRAC) 163 Problem Gambling Helpline 140 Therapeutic Riding Society, Comox Valley 163 Psychological Association Referral Line, BC 140 Therapy Dog Program 164 Public Guardian & Trustee Of BC 140 THRIFT STORES 25 Public Health Nursing, Comox Valley 141 Tips for using the Directory 2 Public Interest Advocacy Centre, Bc 142 Toastmasters 165 Qmunity – Bc’s Queer Resource Centre 143 Today ‘N’ Tomorrow Learning Society 165 Queen Alexandra Foundation For Children 144 Town Of Comox 166 Rainbows 145 Transit System, Comox Valley 166 RCMP (Royal Canadian Mounted Police) 145 Transition Society, Comox Valley 167 RCMP Victim Services 145 Transplant BC 168 Recovery Centre, Comox Valley 146 TRANSPORTATION 26 Reflex Sympathetic Dystrophy Network, Canadian 147 Union Bay Community Hall 169 Representative For Children & Youth 147 Upper Island Women Of Native Ancestry 169 Residential Tenancy Office 147 Valley Home Meals 171 Restore 148 Vancouver Detox 172 S.O.S. (Support Our Seniors) Comox Valley 162 Vancouver Island Community Connections 172 Safe Harbour 149 Vancouver Island Health Authority (VIHA) 173 Salvation Army Community & Family Services 149 Vancouver Island Regional Library 176 Salvation Army Thrift Stores 150 Vancouver Island Society For Adaptive Snowsports 176 School District No. 71 (Comox Valley) 150 Vancouver Island Visitor Centre, Comox Valley 177 Scouts Canada, Comox Valley District 151 Vancouver Island Vocational And Rehabilitation Screening Mammography Program Booking Line 151 Services Ltd. (VIVRS) 177 Sendial 151 Veterans Affairs Canada (Vac) 178 Senior Peer Counselling Society, Comox Valley 152 Victimlink 180 SENIORS 23 Victoria Withrawal Withrawal Management Services 181 Seniors BC 152 Village Of Cumberland 182 Seniors Health Team 153 Vital Statistics Agency 182 Service BC 153 Volunteer Comox Valley 182 Service BC- Courtenay 154 Volunteer Co-Ordinators Network, Comox Valley 183 Service Canada Centre, Comox Valley 155 Wachiay Advocacy Centre 184 Service Canada’s Call Centre Network 155 Wachiay Friendship Centre 184, 185 Sexaholics Anonymous (SA) 156 Welcome Wagon 185 Sexual Abuse Intervention Program (SAIP) 156 Wheels For Wellness Society 186 Shelter Aid For Elderly Renters (Safer) 156 White Cane Club 186 Skills Connect For Immigrants 157 WOMEN 27 Smoker’s Helpline- Quit Now By Phone 157 Work BC Employment Services Centre 186 Social Worker On Call 157 Worksafe BC 187 Sonshine Lunch Club 157 YANA - You Are Not Alone 188 Special Needs Recreation Program 158 YOUTH 28 Special Transportation Subsidy (STS) 158 Youth 4 Diversity Coordinator 188 Spinal Cord Injury BC 158 Youth Against Violence Line 188 St Joseph’s General Hospital 159 Youth Probation Services 188 St Joseph’s Hospital Cottage Thrift Shop 160
192