IMPORTANT: This booklet contains important information about the vehicle’s warranty coverage. It also explains owner assistance information and GM’s participation in an Alternative Dispute Resolution Program. Keep this booklet with your vehicle and make it available to a HUMMER dealer if warranty work is needed. Be sure to keep it with your vehicle if you sell it so future owners will have the information.

Owner’s Name

Street Address

City & State

Vehicle Identification Number (VIN):

Date Vehicle First Delivered or Put In Use:

Odometer Reading on Date Vehicle First Delivered or Put In Use: Have you purchased the Genuine GM Protection Plan? The GM Protection Plan may be purchased within specific time/mileage limitations. See the information request form in the back of this booklet. Remember, if the service contract you are considering for purchase does not have the GM Protection Plan emblem shown above on it, then it is not the Genuine GM Protection Plan from GM.

©12/23/03 HUMMER, General Motors Corporation. All rights reserved. Printed in the U.S.A. GENERAL MOTORS, GM, HUMMER, and the HUMMER emblem are registered trademarks of General Motors Corporation.

Part No. S2429 B First Edition 2004 HUMMER H2 Warranty and Owner Assistance Information

An Important Message to HUMMER Owners...... 1 Maintenance and Warranty Service Records ...... 11 HUMMER’s Commitment to You ...... 1 Chemical Paint Spotting ...... 11 Owner Assistance ...... 1 Warranty Coverage – Extensions ...... 12 GM Participation in an Alternative Dispute Touring Owner Service – Foreign Countries ...... 12 Resolution Program ...... 1 Warranty Service – Foreign Countries ...... 13 Warranty Service – United States and Canada ...... 1 Original Equipment Alterations ...... 13 Warranty Coverage at a Glance ...... 2 Recreation Vehicle and Special Body New Vehicle Limited Warranty ...... 2 or Equipment Alterations ...... 13 Emission Control System Warranty ...... 2 Pre-Delivery Service ...... 14 Production Changes ...... 14 General Motors Corporation New Vehicle Noise Emissions Warranty for Light Duty Limited Warranty ...... 4 Trucks Over 10,000 LBS. GVWR Only ...... 14 What Is Covered ...... 4 Emission Control Systems Warranty ...... 15 What Is Not Covered ...... 6 What Is Covered ...... 15 Things You Should Know About the How to Determine the Applicable New Vehicle Limited Warranty ...... 9 Emissions Control System Warranty Warranty Repairs – Component Exchanges ...... 9 (Light Duty Trucks Only) ...... 15 Warranty Repairs – Recycled Materials ...... 9 Federal Emission Control System Warranty ...... 16 Tire Service ...... 9 California Emission Control System Warranty ...... 17 6.6L DURAMAX™ Diesel Engine Components .....10 Emission Warranty Parts List ...... 20 After-Manufacture “Rustproofing” ...... 10 Replacement Parts ...... 24 Paint, Trim, and Appearance Items ...... 10 Maintenance and Repairs ...... 25 Vehicle Operation and Care ...... 11 Claims Procedure ...... 26 2004 HUMMER H2 Warranty and Owner Assistance Information

Owner Assistance ...... 27 State Warranty Enforcement Laws ...... 29 Customer Satisfaction Procedure ...... 27 Warranty Information for California Only ...... 30 Assistance For Text Telephone (TTY) Users ...... 29 Special Policy Adjustment Programs Beyond HUMMER Roadside Assistance ...... 29 the Warranty Period ...... 30 HUMMER Courtesy Transportation ...... 29 Customer Assistance Offices ...... 31 An Important Message to HUMMER Owners...

HUMMER’s Commitment to You GM Participation in an Alternative We are committed to assuring your satisfaction with Dispute Resolution Program your new HUMMER. See the “Customer Satisfaction Procedure” under Your HUMMER dealer also wants you to be completely Owner Assistance on page 27 for information on the satisfied and invites you to return for all your service voluntary, non-binding Alternative Dispute Resolution needs, both during and after the warranty period. Program in which GM participates. Owner Assistance Warranty Service – United States Your HUMMER dealer is best equipped to provide all and Canada your service needs. Should you ever encounter a Your selling dealership has made a large investment to problem that is not resolved during or after the limited ensure that they have the proper tools, training, and warranty period, talk to a member of dealer management. parts inventory to make any necessary warranty repairs Under certain circumstances, GM and/or GM dealers should they be required during the warranty period. may provide assistance after the limited warranty period We ask that you return to your selling dealer for warranty has expired when the problem results from a defect in repairs. In the event of an emergency repair, you may material or workmanship. These instances will be take your vehicle to any authorized GM dealer for reviewed on a case-by-case basis. If your problem has warranty repairs. However, certain warranty repairs not been resolved to your satisfaction, follow the require special tools or training that only a dealer selling “Customer Satisfaction Procedure” as outlined under your brand may have. Therefore, not all dealers are Owner Assistance on page 27. able to perform every repair. If a particular dealership We thank you for choosing a HUMMER. cannot assist you, then contact the Customer Assistance Center. If you have changed your residence, visit any HUMMER dealer in the United States or Canada for warranty service.

1 Warranty Coverage at a Glance

The warranty coverages are summarized below. 6.6L DURAMAX™ Diesel Engine New Vehicle Limited Warranty (If Equipped) • Coverage is for the first 3 years or 36,000 miles, Bumper-to-Bumper (Includes Tires) whichever comes first. It then has a $100.00 deductible charge after the 3 years or 36,000 miles • Coverage is for the first 3 years or 36,000 miles, up to 5 years or 100,000 miles, whichever whichever comes first. comes first. Sheet Metal Emission Control System Warranty • Corrosion coverage is for the first 3 years or 36,000 miles, whichever comes first. For light duty trucks see “How to Determine the Applicable Emissions Control System Warranty” under • Rust-through coverage is for the first 6 years Emission Control Systems Warranty on page 15 for or 100,000 miles, whichever comes first. more information.

2 Federal California • Gasoline Engines • Gasoline Engines − Defects and performance for cars and light duty − Defects and performance for cars, light duty, and truck emission control systems are covered for medium duty truck emission control systems are the first 2 years or 24,000 miles, whichever comes covered for the first 3 years or 50,000 miles, first. From the first 2 years or 24,000 miles to whichever comes first. 3 years or 36,000 miles defects in material or − Specified components for cars or light duty workmanship continue to be covered under the trucks equipped with light duty or medium New Vehicle Limited Warranty Bumper-to-Bumper duty truck emission control systems are covered coverage explained previously. for the first 7 years or 70,000 miles, whichever − Catalytic converters and powertrain control comes first. modules are covered for the first 8 years or − Defects and performance for heavy duty truck 80,000 miles, whichever comes first. emission control systems are covered for − Defects and performance for heavy duty truck the first 5 years or 50,000 miles, whichever emission control systems are covered for the first comes first. 5 years or 50,000 miles, whichever comes first. • 6.6L DURAMAX™ Diesel Engines are covered for • 6.6L DURAMAX™ Diesel Engines are covered the first 5 years, 100,000 miles, or 3,000 hours of for the first 5 years or 100,000 miles, whichever operation, whichever comes first. comes first. Noise Emissions • Coverage is for applicable vehicles weighing over 10,000 lbs. based on the GVWR only, for the entire life of the vehicle.

3 General Motors Corporation New Vehicle Limited Warranty

GM will provide for repairs to the vehicle during the Obtaining Repairs warranty period in accordance with the following terms, conditions, and limitations. To obtain warranty repairs, take the vehicle to a HUMMER dealer facility within the warranty period and What Is Covered request the needed repairs. A reasonable time must be allowed for the dealer to perform necessary repairs. Warranty Applies Warranty Period This warranty is for GM vehicles registered in the United States and normally operated in the United The warranty period for all coverages begins on the States or Canada, and is provided to the original and date the vehicle is first delivered or put in use and any subsequent owners of the vehicle during the ends at the expiration of the coverage period. warranty period. Bumper-to-Bumper Coverage Repairs Covered The complete vehicle is covered for 3 years or The warranty covers repairs to correct any vehicle 36,000 miles, whichever comes first, except for other defect related to materials or workmanship occurring coverages listed here under “What is Covered” and during the warranty period. Needed repairs will be those items listed under “What Is Not Covered” later performed using new or remanufactured parts. in this section. No Charge Warranty repairs, including towing, parts, and labor, will be made at no charge.

4 Tire Coverage GM accessories sold over-the-counter, or those not requiring installation, will continue to receive the The tires supplied with your vehicle are covered standard GM Dealer Parts Warranty of 12 months against defects in material or workmanship under the from the date of purchase, parts only. Bumper-to-Bumper coverage. Any tire replaced will continue to be warranted for the remaining portion of GM Licensed Accessories are covered under the the Bumper-to-Bumper coverage period. accessory-specific manufacturer’s warranty and are not warranted by GM or its dealers. Following expiration of the Bumper-to-Bumper coverage, tires may continue to be covered under Sheet Metal Coverage the tire manufacturer’s warranty. Review the tire manufacturer’s warranty booklet or consult the tire Sheet metal panels are covered against corrosion manufacturer distributor for specific details. and rust-through as follows: Corrosion: Body sheet metal panels are covered Accessory Coverages against rust for 3 years or 36,000 miles, whichever All GM accessories sold by GM and all parts that comes first. are permanently installed on a GM vehicle prior to Rust-Through: Any body sheet metal panel that rusts delivery will be covered under the provisions of through, an actual hole in the sheet metal, is covered for the New Vehicle Limited Warranty. In the event up to 6 years or 100,000 miles, whichever comes first. GM accessories are installed after vehicle delivery, Important: Cosmetic or surface corrosion, resulting or are replaced under the new vehicle warranty, from stone chips or scratches in the paint, for example, they will be covered, parts and labor, for the balance is not included in sheet metal coverage. of the vehicle warranty, but in no event less than 12 months/12,000 miles. This coverage is only Towing effective for GM accessories permanently installed by a GM dealer or an associated GM-approved Towing is covered to the nearest HUMMER dealer Accessory Distributor/Installer (ADI). if your vehicle cannot be driven because of a warranted defect.

5 6.6L DURAMAX™ Diesel Engine Coverage Damage Due to Bedliners For trucks equipped with a 6.6L DURAMAX™ Diesel Owners of trucks with a bedliner, whether after-market Engine, the diesel engine, except those items listed or factory installed, should expect that with normal under “What Is Not Covered” later in this section, operation the bedliner will move. This movement may is covered for 5 years or 100,000 miles, whichever cause finish damage and/or squeaks and rattles. comes first. A $100.00 deductible per repair visit may Therefore, any damage caused by the bedliner is not apply after the vehicle has been in use for 3 years covered under the terms of the warranty. or 36,000 miles, whichever comes first. For additional information, refer to Things You Should Know About the Damage Due to Accident, Misuse, or New Vehicle Limited Warranty on page 9. Also refer Alteration to the appropriate emission control system warranty for Damage caused as the result of any of the following is possible additional coverages. not covered: What Is Not Covered • Collision, fire, theft, freezing, vandalism, riot, explosion, or objects striking the vehicle Tire Damage or Wear • Misuse of the vehicle such as driving over curbs, Normal tire wear or wear-out is not covered. Road overloading, racing, or other competition. Proper hazard damage such as punctures, cuts, snags, and vehicle use is discussed in the owner manual. breaks resulting from pothole impact, curb impact, • Alteration or modification to the vehicle including or from other objects is not covered. Also, damage from the body, chassis, or components after final improper inflation, spinning, as when stuck in mud or assembly by GM. snow, tire chains, racing, improper mounting or • Coverages do not apply if the odometer has been dismounting, misuse, negligence, alteration, vandalism, disconnected, its reading has been altered, or or misapplication is not covered. mileage cannot be determined. Important: This warranty is void on vehicles currently or previously titled as salvaged, scrapped, junked, or totaled.

6 Damage or Corrosion Due to Environment, Items such as: Chemical Treatments, or Aftermarket • Filters Products • Brake Pads/Linings Damage caused by airborne fallout, chemicals, • Clutch Linings tree sap, etc., stones, hail, earthquake, water or flood, windstorm, lightning, the application of chemicals or • Keyless Entry Batteries * sealants subsequent to manufacture, etc., is not • Audio System Cleaning covered. See “Chemical Paint Spotting” under • Coolants and Fluids Things You Should Know About the New Vehicle Limited Warranty on page 9 for more details. • Wiper Inserts • Limited Slip Rear Axle Service Damage Due to Insufficient or Improper Maintenance • Tire Rotation Wheel Alignment/Balance ** Damage caused by failure to follow the recommended • maintenance schedule intervals and/or failure to are covered only when replacement or repair is the use or maintain fluids, fuel, lubricants, or refrigerants result of a defect in material or workmanship. recommended in the owner manual is not covered. * Consumable battery covered up to 12 months only. Maintenance ** Maintenance items after 7,500 miles. All vehicles require periodic maintenance. Maintenance services, such as those detailed in the owner manual are the owner’s expense. Vehicle lubrication, cleaning, or polishing are not covered. Failure of or damage to components requiring replacement or repair due to vehicle use, wear, exposure, or lack of maintenance is not covered.

7 Extra Expenses GM does not authorize any person to create for it any other obligation or liability in connection with these Economic loss or extra expense is not covered. vehicles. Any implied warranty of merchantability Examples include: or fitness for a particular purpose applicable to this vehicle is limited in duration to the duration Loss of vehicle use • of this written warranty. Performance of repairs • Inconvenience and needed adjustments is the exclusive remedy • Storage under this written warranty or any implied warranty. GM shall not be liable for incidental or consequential • Payment for loss of time or pay damages, such as, but not limited to, lost wages • Vehicle rental expense or vehicle rental expenses, resulting from breach of this written warranty or any implied warranty. * • Lodging, meals, or other travel costs * Some states do not allow limitations on how long • State or local taxes required on warranty repairs an implied warranty will last or the exclusion or limitation Other Terms: This warranty gives you specific of incidental or consequential damages, so the above legal rights and you may also have other rights which limitations or exclusions may not apply to you. vary from state to state.

8 Things You Should Know About the New Vehicle Limited Warranty

Warranty Repairs – Component Warranty Repairs – Recycled Materials Exchanges Environmental Protection Agency (EPA) guidelines In the interest of customer satisfaction, GM may offer and GM support the capture, purification, and reuse exchange service on some vehicle components. of automotive air conditioning refrigerant gases This service is intended to reduce the amount of time and engine coolant. As a result, any repairs GM may your vehicle is not available for use due to repairs. make to your vehicle may involve the installation Components used in exchange are service replacement of purified reclaimed refrigerant and coolant. parts which may be new, remanufactured, reconditioned, Tire Service or repaired, depending on the component involved. All exchange components used meet GM standards Any authorized HUMMER or tire dealer for your and are warranted the same as new components. brand of tires can assist you with tire service. If, after Examples of the types of components that might be contacting one of these dealers, you need further serviced in this fashion include: engine and transmission assistance or you have questions, contact HUMMER assemblies, instrument cluster assemblies, radios, Customer Assistance Center. The toll-free telephone compact disc players, tape players, batteries, and numbers are listed under Owner Assistance powertrain control modules. on page 27.

9 6.6L DURAMAX™ Diesel Engine Important: Some of these components may also be covered by the Emission Warranty with no deductible. Components See the “Emission Warranty Parts List” under Emission For trucks equipped with a 6.6L DURAMAX™ Diesel Control Systems Warranty on page 15 for details. Engine, the complete engine assembly, including turbocharger components, is covered for defects in After-Manufacture “Rustproofing” material or workmanship for 3 years or 36,000 miles, Your vehicle was designed and built to resist corrosion. whichever comes first. No deductible applies during this Application of additional rust-inhibiting materials is coverage period. The engine parts listed next continue neither necessary nor required under the Sheet Metal to be covered, subject to a $100.00 deductible, for Coverage. GM makes no recommendations concerning 5 years or 100,000 miles, whichever comes first. the usefulness or value of such products. • Cylinder block and heads and all internal parts, Application of after-manufacture rustproofing products intake and exhaust manifolds, timing gears, may create an environment which reduces the corrosion timing gear chain or belt and cover, flywheel, resistance built into your vehicle. Repairs to correct harmonic balancer, valve covers, oil pan, oil pump, damage caused by such applications are not covered water pump, fuel pump, engine mounts, seals, and gaskets under your New Vehicle Limited Warranty. • Diesel Fuel Metering System: injection pump, Paint, Trim, and Appearance Items nozzles, high pressure lines, and high pressure sealing devices Defects in paint, trim, upholstery, or other appearance • Glow Plug Control System: control/glow plug items are normally corrected during new vehicle assembly, glow plugs, cold advance relay, preparation. If you find any paint or appearance and ECM concerns, advise your dealer as soon as possible. Your owner manual has instructions regarding the care • Fuel injection control module, integral oil cooler, of these items. transmission adapter plate, left and right common fuel rails, fuel filter assembly, fuel temperature sensor, and function block

10 Vehicle Operation and Care A “Maintenance Record” is provided in the maintenance schedule section of the owner manual for recording Considering the investment you have made in your services performed. HUMMER, we know you will want to operate and maintain it properly. We urge you to follow the The servicing dealer can provide a copy of any warranty maintenance instructions in your owner manual. repairs for your records. If you have questions on how to keep your vehicle Chemical Paint Spotting in good working condition, see your HUMMER dealer, the place many customers choose to have their Some weather and atmospheric conditions can create maintenance work done. You can rely on your HUMMER a chemical fallout. Airborne pollutants can fall upon dealer to use the proper parts and repair practices. and adhere to painted surfaces on your vehicle. This damage can take two forms: blotchy, ring-shaped Maintenance and Warranty Service discolorations, and/or small irregular dark spots etched Records into the paint surface. Although no defect in the factory applied paint causes Retain receipts covering performance of regular this, HUMMER will repair, at no charge to the owner, maintenance. Receipts can be very important if a the painted surfaces of new vehicles damaged by question arises as to whether a malfunction is caused this fallout condition within 12 months or 12,000 miles by lack of maintenance or a defect in material or of purchase, whichever comes first. workmanship.

11 Warranty Coverage – Extensions Touring Owner Service – Foreign

Time Extensions: The New Vehicle Limited Warranty Countries will be extended one day for each day beyond the first If you are touring in a foreign country and repairs are 24 hour period in which your vehicle is at an authorized needed, take your vehicle to a GM dealer facility, dealer facility for warranty service. You may be asked preferably one which sells and services HUMMER to show the repair orders to verify the period of time the vehicles. Once you return to the United States provide warranty is to be extended. Your extension rights may your dealer with a statement of circumstances, the vary depending on state law. original repair order, proof of ownership, and any paid receipt indicating the work performed and parts replaced Mileage Extension: Prior to delivery, some mileage for reimbursement consideration. is put on your vehicle during testing at the assembly plant, during shipping, and while at the dealer facility. Important: Repairs made necessary by the use of The dealer records this mileage on the first page of improper or dirty fuels and lubricants are not covered this warranty booklet at delivery. For eligible vehicles, under the warranty. See your owner manual for this mileage will be added to the mileage limits of additional information on fuel requirements when the warranty ensuring that you will receive full benefit operating in foreign countries. of the coverage. Mileage extension eligibility: • Applies only to new vehicles held exclusively in new vehicle inventory. • Does not apply to used vehicles, GM-owned vehicles, dealer owned used vehicles, or dealer demonstrator vehicles. • Does not apply to vehicles with more than 1,000 miles on the odometer even though the vehicle may not have been registered for license plates.

12 Warranty Service – Foreign Countries Recreation Vehicle and Special Body This warranty applies to GM vehicles registered in or Equipment Alterations the United States and normally operated in the Installations or alterations to the original equipment United States or Canada. If you have permanently vehicle, or chassis, as manufactured and assembled relocated and established household residency by GM, are not covered by this warranty. The special in another country, GM may authorize the performance body company, assembler, or equipment installer of repairs under the warranty authorized for vehicles is solely responsible for warranties on the body or generally sold by GM in that country. Contact an equipment and any alterations to any of the parts, authorized GM dealer in your country for assistance. components, systems, or assemblies installed by GM. Important: GM warranty coverages may be void Examples include, but are not limited to, special on GM vehicles that have been imported/exported body installation, such as recreational vehicles, the for resale. installation of any non-GM part, cutting, welding, or the disconnecting of original equipment vehicle Original Equipment Alterations or chassis parts and components, extension of This warranty does not cover any damage or failure wheelbase, suspension, and driveline modifications, resulting from modification or alteration to the vehicle’s and axle additions. original equipment as manufactured or assembled by GM. Examples of the types of alterations that would not be covered include installation or use of any non-GM parts, accessories, and materials, or the cutting, welding, or disconnecting of the vehicle’s original equipment parts and components.

13 Pre-Delivery Service Noise Emissions Warranty for Defects in the mechanical, electrical, sheet metal, Light Duty Trucks Over paint, trim, and other components of your vehicle may 10,000 LBS. GVWR Only occur at the factory or while it is being transported to the dealer facility. Normally, any defects occurring during GM warrants to the first person who purchases assembly are identified and corrected at the factory this vehicle for purposes other than resale and to during the inspection process. In addition, dealers each subsequent purchaser of this vehicle, as inspect each vehicle before delivery. They repair any manufactured by GM, that this vehicle was designed, uncorrected factory defects and any transit damage built, and equipped to conform at the time it left detected before the vehicle is delivered to you. GM’s control with all applicable United States EPA Noise Control Regulations. Any defects still present at the time the vehicle is delivered to you are covered by the warranty. If you This warranty covers this vehicle as designed, built, find any defects, advise your dealer without delay. and equipped by GM, and is not limited to any particular For further details concerning any repairs which part, component, or system of the vehicle manufactured the dealer may have made prior to your taking by GM. Defects in design, assembly, or in any part, delivery of your vehicle, ask your dealer. component, or vehicle system as manufactured by GM, which, at the time it left GM’s control, caused noise Production Changes emissions to exceed Federal Standards, are covered by this warranty for the life of the vehicle. GM and GM dealers reserve the right to make changes in vehicles built and/or sold by them at any time without incurring any obligation to make the same or similar changes on vehicles previously built and/or sold by them.

14 Emission Control Systems Warranty

The emission warranty on your vehicle is issued in How to Determine the Applicable accordance with the U.S. Federal Clean Air Act. Defects in material or workmanship in GM emission parts may Emissions Control System Warranty also be covered under the New Vehicle Limited Warranty (Light Duty Trucks Only) Bumper-to-Bumper coverage. There may be additional coverage on GM diesel engine vehicles. In any case, State and Federal agencies may require different the warranty with the broadest coverage applies. emission control system warranty for light duty trucks depending on: What Is Covered • Whether the truck is certified with a light duty The parts covered under the emission warranty are or heavy duty emission control system. listed under “Emission Warranty Parts List” later in • Whether the truck is certified for California this section. emissions in addition to Federal emissions. To determine emissions eligibility: locate the emission control label in the engine compartment on the air cleaner assembly or on the engine. The language on the bottom left side of the label will describe if equipped with a light, medium, or heavy duty emission control system. All light duty trucks are eligible for Federal Emissions Control System Warranty Coverage. If the emissions control label contains language stating the vehicle is certified to California emissions standards, the vehicle is also eligible for California Emissions Control System Warranty Coverage.

15 Federal Emission Control System Federal Emission Defect Warranty Warranty GM warrants to the owner the following: Federal Warranty Coverage • The vehicle was designed, equipped, and built so as to conform at the time of sale with the • Car and Light Duty Truck equipped with applicable regulations of the Federal Car and Light Duty Gasoline Engine Environmental Protection Agency (EPA). − 2 years or 24,000 miles and 8 years or • The vehicle is free from defects in material and 80,000 miles for the catalytic converter workmanship which cause the vehicle to fail to or vehicle, powertrain, control module, conform with those regulations during the emission whichever comes first. warranty period. • Light Duty Truck equipped with Heavy Duty Emission related defects in the genuine GM parts Gasoline Engine listed under the Emission Warranty Parts List, including related diagnostic costs, parts, and labor are covered − 5 years or 50,000 miles, whichever by this warranty. comes first. • Light Duty Truck equipped with Heavy Duty Diesel Engine − 5 years or 100,000 miles, whichever comes first.

16 Federal Emission Performance Warranty California Emission Control System Some states and/or local jurisdictions have established Warranty periodic vehicle Inspection and Maintenance (I/M) programs to encourage proper maintenance of your This section outlines the emission warranty that vehicle. If an EPA-approved I/M program is enforced GM provides for your vehicle in accordance with the in your area you may also be eligible for Emission California Air Resources Board. Defects in material Performance Warranty coverage when all of the or workmanship in GM emission parts may also following three conditions are met: be covered under the New Vehicle Limited Warranty Bumper-to-Bumper coverage. There may be additional • The vehicle has been maintained and operated coverage on GM diesel engine vehicles. In any case, in accordance with the instructions for proper the warranty with the broadest coverage applies. maintenance and use set forth in the owner manual supplied with your vehicle. This warranty applies if your vehicle meets both of the following requirements: • The vehicle fails an EPA-approved I/M test during the emission warranty period. • Your vehicle is registered in California or other • The failure results, or will result, in the owner states adopting California emission and of the vehicle having to bear a penalty or other warranty regulations*. sanctions, including the denial of the right to • Your vehicle is certified for sale in California as use the vehicle, under local, state, or federal law. indicated on the vehicle’s emission control GM warrants that your dealer will replace, repair, or information label. adjust to GM specifications, at no charge to you, any of Important: *Currently MA, ME, and VT have California the parts listed under the “Emission Warranty Parts List” Emissions Warranty coverage for passenger cars and later in this section which may be necessary to conform trucks up to 14,000 lbs. GVWR. (New York adopted to the applicable emission standards. Non-GM parts California emission standards, but not the California labeled “Certified to EPA Standards” are covered by the emissions warranty. The Federal Emissions Control Federal Emission Performance Warranty. warranty applies to all vehicles in New York.)

17 Your Rights and Obligations California Emission Defect and Emission (For Vehicles Subject to California Performance Warranty Coverage Exhaust Emission Standards) For cars and trucks with light duty or medium The Emission Control System Warranty on your duty emissions: vehicle is issued in accordance with the California Air • For 3 years or 50,000 miles, whichever Resources Board and GM. In California, new motor comes first: vehicles must be designed, equipped, and built to meet − If your vehicle fails a smog check inspection, the states’ stringent anti-smog standards. GM must GM will make all necessary repairs and warrant your vehicle’s emission control system for adjustments to ensure that your vehicle passes the periods of time and mileage listed provided there the inspection. This is your Emission Control has been no abuse, neglect, or improper maintenance System Performance Warranty. of your vehicle. Your vehicle’s emission control system may include parts such as the fuel injection − If any emission related part on your vehicle is system, ignition system, catalytic converter, and engine defective, GM will repair or replace it. This is computer. Also included are hoses, belts, connectors, your Short-term Emission Defects Warranty. and other emission related assemblies. • For 7 years or 70,000 miles, whichever Where a warrantable condition exists, GM will repair comes first: your vehicle at no cost to you including diagnosis, − If an emission related part listed in this booklet parts, and labor. specially noted with coverage for 7 years or 70,000 miles is defective, GM will repair or replace it. This is your Long-term Emission Control System Defects Warranty.

18 • For 8 years or 80,000 miles, whichever Owner’s Warranty Responsibilities comes first: As the vehicle owner, you are responsible for the − If the catalytic converter or vehicle, powertrain, performance of the scheduled maintenance listed in control module is found to be defective, your owner manual. GM recommends that you retain GM will repair or replace it under the Federal all maintenance receipts for your vehicle, but GM Emission Control System Warranty. cannot deny warranty coverage solely for the lack of • For heavy duty gasoline engine vehicles, receipts or for your failure to ensure the performance the emission warranty period is 5 years of all scheduled maintenance. or 50,000 miles, whichever comes first. You are responsible for presenting your vehicle to a • For heavy duty diesel engine vehicles, GM dealer selling your vehicle line as soon as a problem the emission warranty period is 5 years, exists. The warranted repairs should be completed in 100,000 miles, or 3,000 hours of operation, a reasonable amount of time, not to exceed 30 days. whichever comes first. As the vehicle owner, you should also be aware that Any authorized HUMMER dealer will, as necessary GM may deny warranty coverage if your vehicle or a part under these warranties, replace, repair, or adjust has failed due to abuse, neglect, improper or insufficient to GM specifications any genuine GM parts that maintenance, or modifications not approved by GM. affect emissions. If you have any questions regarding your rights The applicable warranty period shall begin on the and responsibilities under these warranties, you date the vehicle is delivered to the first retail should contact the Customer Assistance Center purchaser or, if the vehicle is first placed in service at 1-866-486-6376 or, in California, write to: as a demonstrator or company vehicle prior to sale at retail, on the date the vehicle is placed in State of California Air Resources Board such service. Mobile Source Operations Division P.O. Box 8001 El Monte, CA 91731-2990

19 Emission Warranty Parts List Powertrain Control System The emission parts listed here are covered under Barometric Pressure Sensor the Emission Control System Warranty. The terms Brake Switch are explained previously in this section under the Camshaft Position Actuator Assembly * “Federal Emission Control System Warranty” and the “California Emission Control System Warranty”. Camshaft Position Actuator Valve Important: Certain parts may be covered beyond Coolant Fan Control Relay these warranties if shown with asterisk(s) as follows: Coolant Level Sensor • (*) 7 years/70,000 miles, whichever comes first, California Emission Control System Data Link Connector Warranty coverage. Electronic Throttle Control (ETC) Motor • (**) 8 years/80,000 miles, whichever comes Engine Control Module (ECM) ** first, Federal Emission Control System Warranty coverage. Also applies to California certified Engine Coolant Temp. Sensor light duty and medium duty vehicles. Fast Idle Solenoid The Emission Control System Warranty obligations do not apply to conditions resulting from tampering, Flexible Fuel Sensor * abuse, neglect, or improper maintenance; or any Intake Air Temperature Sensor other item listed under “What Is Not Covered” under Malfunction Indicator Lamp General Motors Corporation New Vehicle Limited Warranty on page 4. The “Other Terms” presented Manifold Absolute Pressure Sensor under General Motors Corporation New Vehicle Mass Air Flow Sensor (7/70 Tracker Only *) Limited Warranty on page 4 also apply to the emission related warranties. Oxygen Sensors Powertrain Control Module (PCM) **

20 Programmable Read Only Memory (PROM) Diesel Fuel Injector Control Module – EDU (6.6L DURAMAX™ Diesel) * Throttle Position Sensor Diesel Fuel Temperature Sensor Throttle Position Switch Direct Fuel Injector Assembly Vehicle Control Module (VCM) ** (6.6L DURAMAX™ Diesel) * Vehicle Speed Sensor Function Block (6.6L DURAMAX™ Diesel) Transmission Controls and Torque Management Fuel Injector Manual Transmission Clutch Switch Fuel Pressure Regulator Torque Converter Clutch Switch Fuel Rail Assembly Torque Converter Clutch Solenoids Fuel Rail Pressure Sensor (6.6L DURAMAX™ Diesel) Transmission Control Module ** Air Management System Transmission Gear Selection Switch (Diesel) Air Cleaner Transmission Internal Mode Switch Air Cleaner Diaphragm Motor Transmission Pressure Switches Air Cleaner Resonator Transmission Shift SolenoidsA&B Air Cleaner Temp. Compensator Valve Transmission Speed Sensors Air Intake Ducts Fuel Management System Charge Air Control Actuator Common Rail Assembly (6.6L DURAMAX™ Diesel) * Charge Air Control Solenoid Valve Diesel Fuel Injection Pump * Charge Air Control Valve Diesel Fuel Injection Pump Timing Adjust Charge Air Cooler (6.6L DURAMAX™ Diesel) *

21 Charge Air Cooler Fan Distributor Pick Up Coil Idle Air Control Valve Distributor Rotor Idle Speed Control Motor Glow Plug(s) (Diesel) Intake Manifold * Glow Plug Controller (Diesel) Intake Manifold Tuning Valve Glow Plug Relay (Diesel) Intake Manifold Tuning Valve Relay Ignition Coil(s) Supercharger Assembly * Ignition Control Module Throttle Body * Ignition Timing Adjustment Throttle Body Heater Knock Sensor Throttle Closing Dashpot Spark Plug Wires Turbocharger Assembly * Spark Plugs Turbocharger Boost Sensor (6.6L DURAMAX™ Diesel) Catalytic Converter System Turbocharger Oil Separator Catalytic Converter(s) and Muffler if attached as assembly ** Turbocharger Thermo Purge Switch Exhaust Manifold (7/70 Only Cadillac 4.6L, Venture 3.4L, Vacuum Pump (6.6L DURAMAX™ Diesel) Montana 3.4L, C/K Truck <14,000 GVWR 8.1L*) Ignition System Exhaust Manifold with Catalytic Converter attached Camshaft Position Sensor(s) as assembly ** Crankshaft Position Sensor(s) Exhaust Manifold Gasket Distributor * Exhaust pipes and/or Mufflers (when located between Distributor Cap catalytic converters and exhaust manifold)

22 Positive Crankcase Ventilation System Evaporative Emission Control System (Gasoline Engines) Oil Filler Cap Canister PCV Filter Canister Purge Solenoid Valve PCV Oil Separator Canister Vent Solenoid PCV Valve Fuel Feed and Return Pipes and Hoses Exhaust Gas Recirculation System Fuel Filler Cap EGR Feed and Delivery Pipes or Cast-in Passages Fuel Limiter Vent Valve * EGR Valve Fuel Tank Filler Pipe (with restrictor) EGR Valve Cooler (6.6L DURAMAX™ Diesel) Fuel Tank(s) * EGR Vacuum Pump Assembly Fuel Tank Vacuum or Pressure Sensor (6.6L DURAMAX™ Diesel) Miscellaneous Items Used with Above Secondary Air Injection System Components are Covered Air Pump Belts Cutoff Valve Boots Check Valves Clamps Vacuum Control Solenoid Connectors Ducts

23 Fittings Replacement Parts Gaskets The emission control systems of your vehicle were Grommets designed, built, and tested using genuine GM parts* and the vehicle is certified as being in conformity Hoses with applicable federal and California emission Housings requirements. Accordingly, it is recommended Mounting Hardware that any replacement parts used for maintenance or for the repair of emission control systems Pipes be new, genuine GM parts. Pulleys The warranty obligations are not dependent upon Sealing Devices the use of any particular brand of replacement parts. The owner may elect to use non-genuine GM parts Springs for replacement purposes. Use of replacement parts Tubes which are not of equivalent quality may impair the effectiveness of emission control systems. Wiring If other than new, genuine GM parts are used for Parts specified in your maintenance schedule as maintenance replacements or for the repair of parts requiring scheduled replacement are covered up to their affecting emission control, the owner should assure first replacement interval or the applicable emission himself/herself that such parts are warranted by their warranty coverage period, whichever comes first. If manufacturer to be equivalent to genuine GM parts failure of one of these parts results in failure of another in performance and durability. part, both will be covered under the Emission Control System Warranty. * “Genuine GM parts,” when used in connection with GM vehicles means parts manufactured by or for For detailed information concerning specific parts GM, designed for use on GM vehicles, and distributed covered by these emission control systems warranties, by any division or subsidiary of GM. ask your dealer.

24 Maintenance and Repairs If, in an emergency situation, it is necessary to have repairs performed by other than a HUMMER dealer Maintenance and repairs can be performed by any and you believe the repairs are covered by emission qualified service outlet; however, warranty repairs warranties, take the replaced parts and your receipt must be performed by an authorized dealer except in to a HUMMER dealer for reimbursement consideration. an emergency situation when a warranted part or This applies to both the Federal Emission Defect a warranty station is not reasonably available to the Warranty and Federal Emission Performance Warranty. vehicle owner. Receipts and records covering the performance In an emergency, where an authorized dealer is not of regular maintenance or emergency repairs reasonably available, repairs may be performed at should be retained in the event questions arise any available service establishment or by the owner, concerning maintenance. These receipts and records using any replacement part. HUMMER will consider should be transferred to each subsequent owner. reimbursement for the expense incurred, including GM will not deny warranty coverage solely on the diagnosis, not to exceed the manufacturer’s suggested absence of maintenance records. However, GM retail price for all warranted parts replaced and labor may deny a warranty claim if a failure to perform charges based on HUMMER’s recommended time scheduled maintenance resulted in the failure of allowance for the warranty repair and the geographically a warranted part. appropriate labor rate. A part not being available within 10 days or a repair not being completed within 30 days constitutes an emergency. Retain receipts and failed parts in order to receive compensation for warranty repairs reimbursable due to an emergency.

25 Claims Procedure In the event a warranty matter is not handled to your satisfaction, refer to the “Customer Satisfaction As with the other warranties covered in this booklet, Procedure” under Owner Assistance on page 27. take your vehicle to any authorized HUMMER dealer facility to obtain service under the emission warranty. For further information or to report violations of the This should be done as soon as possible after failing an Emission Control System Warranty, you may contact EPA-approved I/M test or a California smog check test, the EPA at: or at any time you suspect a defect in a part. Manager, Certification and Compliance Division (6405J) Those repairs qualifying under the warranty will be Warranty Claims performed by any HUMMER dealer at no charge. Environmental Protection Agency Repairs which do not qualify will be charged to you. Ariel Rios Building You will be notified as to whether or not the repair 1200 Pennsylvania Avenue, N.W. qualifies under the warranty within a reasonable time, Washington, DC 20460 not to exceed 30 days after receipt of the vehicle by the dealer, or within the time period required by local or For a vehicle subject to the California Exhaust Emission state law. Standards, you may contact the: State of California Air Resources Board The only exceptions would be if you request or agree Mobile Source Operations Division to an extension, or if a delay results from events P.O. Box 8001 beyond the control of your dealer or GM. If you are El Monte, CA 97131-2990 not so notified, GM will provide any required repairs at no charge.

26 Owner Assistance

Customer Satisfaction Procedure STEP TWO: If after contacting a member of dealer management, it appears your concern cannot be Your satisfaction and goodwill are important to your resolved by the dealer without further help contact the dealer and to HUMMER. Normally, any concerns with HUMMER Customer Assistance Center by calling the sales transaction or the operation of your vehicle 1-866-HUMMER6 (486-6376). In Canada, contact will be resolved by your dealer’s sales or service GM of Canada Central Office in Oshawa by calling departments. Sometimes, however, despite the best 1-800-263-3777: English or 1-800-263-7854: French. intentions of all concerned, misunderstandings can We encourage you to call the toll-free number occur. If your concern has not been resolved to your in order to give your inquiry prompt attention. satisfaction, the following steps should be taken: Have the following information available to give the Customer Assistance Representative: STEP ONE: Discuss your concern with a member of dealer management. Normally, concerns can • The Vehicle Identification Number (VIN). This is be quickly resolved at that level. If the matter has available from the vehicle registration or title, or already been reviewed with the sales, service, or parts the plate above the left top of the instrument manager, contact the owner of the dealer facility panel and visible through the windshield. or the general manager. • The dealer name and location • The vehicle’s delivery date and present mileage When contacting HUMMER, remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One first if you have a concern.

27 STEP THREE: Both GM and your GM dealer are You may contact the BBB Auto Line Program using committed to making sure you are completely satisfied the toll-free telephone number or write them at the with your new vehicle. However, if you continue to following address: remain unsatisfied after following the procedure outlined BBB Auto Line Program in Steps One and Two, you should file with the BBB Council of Better Business Bureaus, Inc. Auto Line Program to enforce any additional rights 4200 Wilson Boulevard you may have. Suite 800 The BBB Auto Line Program is an out of court Arlington, VA 22203-1804 program administered by the Council of Better Business Telephone: 1-800-955-5100 Bureaus to settle automotive disputes regarding This program is available in all 50 states and the vehicle repairs or the interpretation of the New Vehicle District of Columbia. Eligibility is limited by vehicle age, Limited Warranty. Although you may be required to mileage, and other factors. GM reserves the right to resort to this informal dispute resolution program prior change eligibility limitations and/or to discontinue to filing a court action, use of the program is free of its participation in this program. charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you.

28 Assistance For Text Telephone (TTY) HUMMER Courtesy Transportation Users During the Bumper-to-Bumper Warranty coverage To assist customers who are deaf or hard of hearing period, interim transportation may be available under and who use Text Telephones (TTYs), HUMMER the HUMMER Courtesy Transportation Program. has TTY equipment available at its Customer Consult your dealer for details. Assistance Center and Roadside Assistance Center. State Warranty Enforcement Laws The TTY for the HUMMER Customer Assistance Center is: Laws in many states permit owners to obtain a replacement vehicle or a refund of the purchase price 1-800-833-2438 in the United States under certain circumstances. The provisions of 1-800-263-3830 in Canada these laws vary from state to state. To the extent The TTY for the HUMMER Roadside Assistance allowed by state law, GM requires that you first provide Center is: us with written notification of any service difficulty 1-888-889-2438 in the U.S. and Canada you have experienced so that we have an opportunity to make any needed repairs before you are eligible HUMMER Roadside Assistance for the remedies provided by these laws. Your written notification should be sent to the HUMMER Customer HUMMER is proud to offer the response, security, Assistance Center. and convenience of HUMMER’s 24-hour Roadside Assistance Program. Refer to your owner manual for details, or consult your dealer. The HUMMER Roadside Assistance Center can be reached by calling 1-866-HUMMER6 (486-6376). This program is not available in Puerto Rico or the U.S. Virgin Islands.

29 Warranty Information for NOTICE TO GENERAL MOTORS AS REQUIRED ABOVE SHALL BE SENT TO THE FOLLOWING California Only ADDRESS: California Civil Code Section 1793.2(d) requires that, General Motors Corporation if GM or its representatives are unable to repair a new P.O. Box 33170 motor vehicle to conform to the vehicle’s applicable Detroit, MI 48232-5170 express warranties after a reasonable number of Fax Number: 1-866-962-2868 attempts, GM shall either replace the new motor vehicle or reimburse the buyer the amount paid or payable by the When you make an inquiry, you will need to give the buyer. California Civil Code Section 1793.22(b) creates year, model, and mileage of your vehicle and your VIN. a presumption that GM has had a reasonable number of attempts to conform the vehicle to its applicable express Special Policy Adjustment Programs warranties if, within 18 months from delivery to the buyer Beyond the Warranty Period or 18,000 miles on the vehicle’s odometer, whichever occurs first, one or more of the following occurs: HUMMER is proud of the protection afforded by its warranty coverages. In order to achieve maximum • The same nonconformity results in a condition that customer satisfaction, there may be times when is likely to cause death or serious bodily injury if the HUMMER will establish a special policy adjustment vehicle is driven AND the nonconformity has been program to pay all or part of the cost of certain repairs subject to repair two or more times by GM or its agents AND the buyer or lessee has directly notified not covered by the warranty or to reimburse certain GM of the need for the repair of the nonconformity. repair expenses you may have incurred. Check with your HUMMER dealer or call the HUMMER • The same nonconformity has been subject to repair Customer Assistance Center to determine whether four or more times by GM or its agents AND the buyer has notified GM of the need for the repair of any special policy adjustment program is applicable the nonconformity. to your vehicle. • The vehicle is out of service by reason of repair When you make an inquiry, you will need to give the nonconformities by GM or its agents for a year, model, and mileage of your vehicle and your VIN. cumulative total of more than 30 calendar days after delivery of the vehicle to the buyer.

30 Customer Assistance Offices Canada HUMMER encourages customers to call the toll-free Customer Assistance Centre, 163-005 telephone number for assistance. However, if you wish General Motors of Canada Limited to write or e-mail HUMMER, refer to the address below. 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 United States 1-800-263-3777 (English) HUMMER Customer Assistance Center 1-800-263-7854 (French) P.O. Box 33177 1-800-263-3830 (For Text Telephone devices (TTYs)) Detroit, MI 48232-5177 Roadside Assistance: 1-800-268-6800 www.HUMMER.com Mexico, Central America, and 1-866-HUMMER6 (486-6376) Caribbean Islands/Countries 1-800-462-8583 (For Text Telephone devices (TTYs)) (Except Puerto Rico and Roadside Assistance: U.S. Virgin Islands) 1-866-HUMMER6 (486-6376) General Motors de Mexico, S. de R.L. de C.V. Fax Number: 1-866-962-2868 Customer Assistance Center From Puerto Rico: Paseo de la Reforma # 2740 1-800-496-9992 (English) Col. Lomas de Bezares 1-800-496-9993 (Spanish) C.P. 11910, Mexico, D.F. Fax Number: 313-381-0022 01-800-508-0000 From U.S. Virgin Islands: Long Distance: 011-52-53 29 0 800 1-800-496-9994 Fax Number: 313-381-0022

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