CN Services corporatifs Vice-president executif Services corporatifs et chef de la direction des Affaires juridiques www.cn.ca 93 5, rue de La Gauchet iere Quest 16' etage April 18, 2017 Montreal (Quebec) H38 2M9 Canada T 514399-7091 Tc 514 399-4854 His Worship Henry Braun, Mayor 32315 South Fraser Way Abbotsford, BC, V2T 1 W7

Dea/nry Braun~~ Maintaining a strong and close connection with the many communities our trains travel through is something we pride ourselves in doing at CN. We are proud of our role as a backbone of the North American economy with a network stretching from the Port of Halifax to the Port of New Orleans to the Port of Vancouver or the Port of Prince Rupert. In addition to the jobs we create and support, and the goods we move, we take very seriously our responsibility to foster prosperity in the communities we serve.

Safety is a core value at CN and we work diligently every day to reinforce our strong safety culture with our employees, customers and our communities. By engaging with communities and local authorities, we can help prevent railroad crossing and trespassing accidents. Rail safety is a shared responsibility, and together we can save lives.

That is why we are pleased to send you 2017's CN in Your Community publication. I encourage you to read through the report, which describes some of the many ways CN supports communities across our network, including the capital investments we make in your region that support jobs and bring products to local, national and international markets. This year, you will also find a special report on CN's $5 million contribution to help Syrian Refugees settle into Canada and our partnership with the Community Foundations of Canada.

1 To celebrate Canada 150 h anniversary, CN in partnership with TreeCanada is planting a special tree along with a commemorative plaque in almost 100 communities. As part of that effort, more than 50 municipalities will each receive a grant of $25,000 to plant trees in their community. CN is also sponsoring the Confederation Centre of the Arts to support a troupe of actors in the re-enactment of the Fathers of Confederation in Ottawa during the Federation of Canadian Municipalities Annual General Meeting from May 31 to June 4.

Finally, as we all know, disasters can hit communities when we least expect it. CN was proud to lead the Operation Releaf Program with a $1 million contribution to plant trees for urban and residential areas to recover from May 2016 wildfires in the Fort McMurray area .

I invite you to contact your province lead, Mrs Joslyn Young, at 604-518-23617 directly or the CN Public Inquiry Line at 1-888-888-5909, with any questions or concerns.

Yours sincerely,

.~ Encl. 2017

CN in Your Community

Partnering with our neighbours

cn.ca/community Contents

Message from Sean Finn 3 Public and Government Affairs 4 CN Public Inquiry Line 5 Focused on Safety 6 CN Police Service and Risk Mitigation 8 Rail Crossing Safety and Rail Safety Week 10 Aboriginal Affairs 12 Delivering Responsibly 14 Total CN Network 16 Canadian Network 18 Western Region 20 British Columbia 22 Alberta 23 Saskatchewan 24 Manitoba 25 Eastern Region 26 Ontario 28 Quebec 29 New Brunswick 30 Nova Scotia 31 United States Network 32 Southern Region 33 Minnesota 34 Wisconsin 35 Michigan 36 Iowa 37 Illinois 38 Indiana 39 Tennessee 40 Mississippi 41 Louisiana 42 Kentucky 43 Alabama 43 Other States 44 CN Stronger Communities Fund 46 Except where otherwise indicated, all CN Employees’ and Pensioners’ Community Fund 52 financial information reflected in this document is expressed in Canadian dollars. Frequently Asked Questions 54 Partnering with Our Neighbours

Great community relations are vital to the running of our transcontinental railroad. That’s why we strive to be a good neighbour – not only in our commitment to safety and environmental sustainability, but also in making our communities better and safer places to live, work and play. Building positive relationships with the people across our rail network starts with maintaining open and timely communications to address the issues that matter most to you. Our stakeholder outreach colleagues play an integral role in keeping CN connected to regional issues, and identifying impactful community partnership programs that align with local needs and create real benefits. Our Aboriginal Affairs staff work alongside Aboriginal communities to strengthen Sainte-Thècle, Quebec our ties, cultivate economic opportunities and set an example among our industry peers. CN continues to support many national and CN Police officers strive to protect not only our Please contact our Public Inquiry Line at community-based non-profit organizations employees and assets, but also the residents of 1.888.888.5909 or your local Corporate Services throughout Canada and the U.S. Our community the communities in which we operate. We staff member (see page 4 for their contact partnership program is focused on promoting continue to provide information to civic leaders information) should you have questions or safety, the environment, diversity, and education and first responders across our network about concerns about any aspect of CN’s business and as well as caring and solidarity with communities. dangerous goods traffic and help train them on operations. how to safely and effectively respond to incidents. Locally, hundreds of CN employees give We at CN thank you for your continued support. generously of their time to hundreds of worthy You can find information on all these initiatives causes, supported by CN grants to those in this report, including our positive economic organizations. impact through our sizeable investments in The CN Police Service also plays a vital role in employment, infrastructure, goods and services, Sean Finn ensuring stronger, safer communities. Through sponsorships and donations, as well as the taxes education, enforcement, and Operation Lifesaver®, we pay to all levels of government.

Building positive relationships with the people across our rail network starts with maintaining open and timely communications.

CN in Your Community 3 Public and Government Affairs

CN’s Public and Government Affairs staff play an integral role in keeping CN connected to regional issues and ensuring we participate in impactful community partnership programs that align with local needs and create real benefits. We select causes, organizations, projects and events Sean Finn Paul Deegan David Miller David Woodruff where we can share our knowledge and Executive Vice-President Vice-President Assistant Vice-President Assistant Vice-President experience to really make a difference. Corporate Services Public and Government Government Affairs and Head of Public and and Chief Legal Officer Affairs 613.562.4730 Government Affairs U.S. 514.399.8100 514.399.4991 [email protected] 202.347.7816 [email protected] [email protected] [email protected]

Jonathan Abecassis Pierre-Yves Boivin Hugo Delorme Kate Fenske Lise Jolicoeur Brent Kossey Media Relations Quebec Public and Public and Manitoba Community Director Alberta and 514.399.7956 Community Affairs Government Affairs Affairs and Western Community Affairs Saskatchewan Public [email protected] 514.399.7448 514.399.4006 Canada Media Relations 514.399.8805 and Community Affairs [email protected] [email protected] 204.934.8388 [email protected] 780.472.3732 [email protected] [email protected]

Jim Kvedaras Nancy McKay Catherine Moreau Nuria Pérez de León Drew Redden Patrick Waldron Director Maritimes Public and Public and Manager Community Lead Community Affairs Media Relations U.S. Government Affairs Community Affairs Community Affairs Partnerships and Events Ontario Region 514.399.8803 708.332.3508 506.853.2720 514.399.7664 Public and Government 905.669.3368 [email protected] [email protected] [email protected] [email protected] Affairs [email protected] 514.399.4418 [email protected]

4 CN in Your Community CN Public Inquiry Line

Your Portal to CN CN is committed to maintaining a positive and CN’s Public Inquiry Line handles calls and emails proactive approach in the communities in which about every aspect of CN’s business. The CN we operate. To keep the lines of communication Public Inquiry Line is the central point of contact open and deliver accurate, consistent for the public with non-emergency concerns. information to the general public, we have Whether your question is about our physical established a public inquiry line to respond to plant or operations, CN Public Inquiry Line staff the questions or issues that matter most to you. have the expertise to provide the answer.

CN Public Inquiry Line Contact Information 8 a.m. to 5 p.m. ET, Monday to Friday Toll-free: 1.888.888.5909 Email: [email protected] In case of emergency, call the CN Police Service at 1.800.465.9239

Magnolia, Mississippi

CN is committed to maintaining a positive and proactive approach in the communities through which we operate.

CN in Your Community 5 Focused on Safety

Safety is not just a priority at CN, but a deeply CN is encouraging communities to submit input held value. Our vision is to be the safest railroad Safety Management on population and emergency response in North America by establishing an System capabilities for corridor risk assessments along uncompromising safety culture. Each year, we routes carrying significant amounts of invest a significant percentage of revenues – CN’s Safety Management System incorporates dangerous goods. For more information, please 18 to 20 per cent – into capital investments, safety into daily operations by focusing on visit cn.ca/en/delivering-responsibly/ with a significant portion dedicated to safety, initiatives in three key areas: safety/key-route-risk-assessments. training and infrastructure to ensure a safe and secure working environment. People Technology and Investment Here at CN, our goal is very simple – we all go CN uses a wide range of technologies to home safe. We strongly believe in creating and monitor the condition of track and rolling stock embedding a safety culture of trust, pride, in order to proactively minimize risks. Our teamwork and innovation, in which everyone industry-leading wayside detection assets are has a role as a leader. In 2016, over 15,000 CN driving opportunities to improve service, safety employees received their third annual course on and reliability. Looking Out for Each Other, a safety mindset that focuses on peer-to-peer communications and having each other’s back. A joint union- management initiative, the training teaches employees how to speak up in a positive and constructive way if they spot any unsafe behaviour at work. CN sponsors training sessions for emergency responders across North America, including a Tank Car Specialist training course for firefighters, a one-week course for emergency response contractors, and a Crude-by-Rail course for firefighters.

Process More than 2,100 firefighters, police officers and Process initiatives aim to make safety a emergency managers across CN’s North systematic part of all railroad activities and to American network have downloaded the focus on the top causes of accidents, incidents AskRail™ mobile app, which provides real-time and injuries. information about the contents of railcars in We work closely with municipal officials and their communities. emergency responders all along our rail network to review our comprehensive safety programs, share information on the nature and volume of dangerous goods traffic moving through their communities, and discuss emergency response planning and training.

6 CN in Your Community Safety Innovation Awards and Program Recognition Now in its third year, CN’s Safety Innovation CN is one of three recipients of the prestigious Program aims to develop more lines of defense Responsible Care® Partner of the Year award of against accidents. The 2016 program involved the American Chemistry Council. The award spending $20 million on a series of initiatives, recognizes the strong performance and safety including: record of companies involved in the transportation, handling and marketing of • New wayside inspection systems (WIS) at chemicals. locations specifically identified by CN’s Corridor Risk Assessment program. Having CN also earned a National Achievement Award installed its first wheel impact load detector from Transportation Community Awareness and site nearly 15 years ago, CN has the densest Emergency Response (TRANSCAER®) in network of wayside detection technology in recognition of our ongoing work to help North America and has increased the number communities understand the movement of of WIS by more than 25 per cent over the dangerous goods and what is required in the past decade. event of transportation incidents. • New hi-rail trucks that measure track For more information on CN’s leadership in geometric parameters like rail gauge and safety, please visit cn.ca/safety. cross-level. • Predictive analytics and data management to assess trends and identify opportunities for pre-emptive maintenance work and capital projects.

London, Ontario

CN trains emergency response personnel in communities near rail lines where dangerous goods are transported.

CN in Your Community 7 CN Police Service and Risk Mitigation

Proud of our history in railway policing that dates back to the early 19th century, the CN Police Service is committed to making CN the safest railway in North America by protecting its people, property and resources, and by helping ensure the safety and security of the communities that CN serves. Steve Covey Jocelyn Latulippe Kelly Clough Shawn Will CN’s Risk Mitigation Officers are strategically Chief Security Officer Deputy Chief Assistant Chief Assistant Chief and Chief of Police – Operations Emergency Preparedness, Operations Support positioned throughout the U.S. to engage with North America Montreal, QC Regulatory and 514.399.6113 CN’s community stakeholders and promote 514.399.6220 514.399.6229 Intelligence [email protected] [email protected] [email protected] 708.332.4347 educational activities to help ensure awareness [email protected] and safety.

Pierre Bergeron Ray Currier Charles Krane Michael Landini Scott McCallum Bruce Power Inspector Inspector Inspector Inspector Inspector Inspector Quebec and Maritimes Network Security North Division Central Division Great Lakes Division – Communications Centre 514.942.2174 and Intelligence Detroit, MI Chicago, IL South Montreal, QC [email protected] Concord, ON 248.452.4985 708.332.5967 Sarnia, ON 514.399.6294 905.760.3470 [email protected] [email protected] 519.339.0584 [email protected] [email protected] [email protected]

Dan Ritchie John Robin Snyder Benoit Tessier Brenda Gunn Austin Bentley Mary Wallenfang Inspector Inspector Inspector Senior Manager U.S. Manager U.S. Manager U.S. Pacific Division South Division Mountain Division Risk Mitigation Southern Region Northern Region Surrey, BC Memphis, TN Edmonton, AB Homewood, IL Risk Mitigation Risk Mitigation 604.589.6647 901.786.5066 780.472.3702 708.332.6782 Memphis, TN Green Bay, WI [email protected] [email protected] [email protected] [email protected] 901.789.6389 920.965.7231 [email protected] [email protected]

8 CN in Your Community CN in Your Community 9 Rail Crossing Safety and Rail Safety Week

As rail safety is a shared responsibility, the CN is the first railway in North America to cities, towns and Aboriginal communities we introduce immersive virtual reality 360° videos serve are powerful allies by promoting rail safety to educate viewers about the potentially in their communities. By looking out for each devastating consequences of trespassing and other and working together, CN employees, disregarding railway safety equipment. Visitors retirees, stakeholders and communities focus to mysafetypledge.com can view the videos on preventing fatalities and injuries on or near on any device. railroad property through continuous Together, we can save lives. CN is proud to enforcement, education and effective use of partner with Operation Lifesaver® to support technology and engineering initiatives. Rail Safety Week in Canada from April 24 to 30, Safety always comes first at CN and particularly 2017 and in the U.S. from September 24 to 30, during Rail Safety Week (RSW). During the 2017. You can get involved at any time CN created virtual reality 360° videos that educate viewers 2016 campaign, CN Police officers and throughout the year. about the potentially devastating consequences of trespassing employees across CN’s network, in partnership and disregarding railway safety devices. (CNW Group/CN) • Take the safety pledge at with Operation Lifesaver®, conducted more than mysafetypledge.com 200 safety blitzes at commuter stations and • Share safety tips with your family, friends and railway crossings in Canada and the U.S. Officers in your community shared information with motorists and commuters about the importance of safety at • Encourage your community to pass a grade crossings and of not trespassing on resolution supporting Rail Safety Week railway property. They reminded the public: • Say something! Save the CN Police Service “See tracks? Think trains!” phone number and call if you witness any unsafe situation on or near the railroad: 1.800.465.9239

For more information, please visit cn.ca/railsafety. CN has been working with road authorities and communities across Canada to exchange information about public grade crossings and to advance our shared responsibility of railway safety.

CN Police officers participate in numerous educational activities, many in cooperation with Operation Lifesaver®. More than 300,000 children and adults benefit from CN presentations every year CN Police officers used custom Google Cardboard viewers via our All Aboard for Safety program. to demonstrate the 360° rail safety videos throughout Rail Safety Week. (CNW Group/CN) – La Prairie, Quebec CN Police Service emergency line: 1.800.465.9239

10 CN in Your Community Rail Safety Week is a collaborative effort involving CN employees and communities across Canada and the U.S.

Saskatchewan Quebec Canadian Corman Park Belœil Ituna Bécancour Communities Lloydminster Boisbriand Melfort Cacouna Supporting Regina Chambord Saskatoon Coteau-du-Lac Rail Safety Week Crabtree Manitoba L’Assomption The following Canadian communities from La Broquerie La Pocatière Portage la Prairie across CN’s network passed resolutions in 2016 Les Coteaux Riverdale supporting Rail Safety Week: Longueuil Ste. Anne Marieville Westlake-Gladstone British Columbia McMasterville Chetwynd Ontario Métis-sur-Mer Fort St. John Ajax Mont-Saint-Hilaire Kitimat Blandford-Blenheim Pohénégamook North Vancouver Brant Quebec-Labrador First Nations Squamish Brantford Rimouski Surrey Cornwall Rivière-Bleue Whistler Fort Erie Rivière-du-Loup Roberval Alberta Fort Frances Saint-Basile-le-Grand Big Lakes Georgina Saint-Blaise-sur-Richelieu Jasper Kenora Saint-Bruno Lloydminster Leeds and the Thousand Islands Saint-Félicien Spruce Grove Milton Oshawa Saint-Hyacinthe Parry Sound Saint-Jean-sur-Richelieu Pickering Saint-Lambert Port Colborne Saint-Pacôme Port Hope Saint-Pascal Quinte West Saint-Tite Severn Sainte-Anne-de-Bellevue Sioux Lookout Salaberry-de-Valleyfield Tecumseh Sorel-Tracy Thunder Bay Vaudreuil-Soulanges Vaughan Wemotaci First Nation Whitby Wôlinak First Nation Woodstock New Brunswick Quispamsis Rothesay Saint John

Philippe Couillard (4th from left), Premier of Quebec, took the Rail Safety Pledge in 2016. – Chambord, Quebec

CN in Your Community 11 Aboriginal Affairs

Working alongside Aboriginal communities across the CN network, we strive to strengthen Community our ties, cultivate economic opportunities and Partnerships set an example among our industry peers. Examples of our contribution to Aboriginal communities: Aboriginal Vision • CN’s five-year involvement in an annual In 2013, CN adopted its Aboriginal Vision, week-long “Pulling Together” canoe event which is a two-fold commitment to: has enhanced understanding between Aboriginal and non-Aboriginal communities. • Develop respectful and mutually beneficial relationships with all Aboriginal people, while • CN’s sponsorship of the “Dare to Dream” ensuring service to our customers. youth outreach program will ensure the delivery of innovative education workshops • Be recognized by key stakeholders, including aimed at making the justice system more customers and governments, as having a accessible, while at the same time instilling sound approach to engaging with Aboriginal confidence and cultural pride in Aboriginal communities and having a respectful and participants. sustainable relationship with Aboriginal people across the CN network. • Funds donated to the Marie-Vincent Foundation are used to educate case workers in Aboriginal communities who treat children and adolescents who are victims of sexual Cultural Awareness The 2016 Pulling Together Canoe Journey in British Columbia abuse. began with a send-off in Mount Currie and ended with Training • A total of $1.2 million was donated by CN to celebrations in Mission, touching the traditional territories of the Lil’wat, Samahquam, Skatin, Xa’xtsa, Sts’ailes, Sq’ewlets CN Aboriginal Affairs’ Cultural Awareness the Kidney Foundation of Canada’s nation- and Leq’a:mel Nations travelling along Lillooet River and Training program, developed in 2014 with the wide targeted kidney screening clinics since Lillooet and Harrison Lakes to the Fraser River. Aboriginal consulting firm Amik and recently 2011. A key focus for the screening clinics is converted to an eLearning format, enlightens the Aboriginal community, where the employees on Aboriginal history, culture and incidence of kidney disease has risen to developing relationships with Aboriginal alarming levels. Safety communities for mutual success. Safety is CN’s number 1 priority, and we share that message with Aboriginal communities across the CN network. For example, in 2016, the CN Aboriginal Affairs team worked with CN Police to hold Rail Safety Week information events in six Aboriginal communities. We also developed an emergency rail safety presentation tailored to Aboriginal communities.

12 CN in Your Community Olivier Chouc Mélanie Allaire Vice-President, Law Senior Counsel, 514.399.5081 Environmental and [email protected] Aboriginal Affairs 514.399.7694 [email protected] Education Education is an important part of the CN Aboriginal Affairs team’s work. Through CN’s support, the University of Winnipeg has established the CN Indigenous Resource Centre, a hub for learning about Indigenous development practices in Canada and around the world. We also offer annual scholarships to Aboriginal students to assist them in pursuing a Stephanie Ziemer Doug Devlin Andra Syvänen Manager Senior Manager Counsel, field that is closely related to our business. Aboriginal Relations Aboriginal and Tribal Relations Environmental and In addition, the CN Corporate Services group British Columbia Alberta to Ontario and Aboriginal Affairs 604.643.7769 United States 514.399.8551 offers three Aboriginal students per year the [email protected] 780.643.7769 [email protected] opportunity to spend a summer working with [email protected] the CN Police, the Law Department, or the Public and Government Affairs Department. This internship program allows them to gain practical experience as well as teach CN Prince George, British Columbia employees about their communities. Progressive Aboriginal Relations In 2015, CN enrolled in the Canadian Council for Aboriginal Business’ Progressive Aboriginal Relations (PAR) program, and officially became a PAR Committed company in September 2016. This designation signals to Aboriginal communities that CN is a good business partner, a great place to work, and dedicated to the prosperity of Aboriginal communities.

For more on CN’s work with Aboriginal communities and our vision statement, please visit cn.ca/aboriginalvision

CN in Your Community 13 Delivering Responsibly

Rail is the most environmentally friendly way of Promoting moving goods over land, and we are the North Environmental American industry leader in fuel efficiency, consuming approximately 15 per cent less fuel Sustainability than our peers. In the last decade, we have reduced our locomotive GHG emission intensity At CN, environmental protection has become (tonnes of C02e per revenue ton mile) by integral to doing business. Not only do we 19 per cent. respect all applicable laws and regulations, we take the necessary measures to prevent pollution, Rail offers a sustainable solution to reduce the reduce our greenhouse gas (GHG) emissions, environmental impact of transportation. Canada’s conserve resources and protect ecosystems. transportation sector generates 28 per cent of the country’s greenhouse gasses (GHG); however, railways produce just one per cent with all other modes producing the other 27 per cent of the country’s overall GHG emissions. CN is making a positive contribution in the fight against climate change. We invest in initiatives that protect the natural environment, in line with our environmental sustainability strategy. We engage with various organizations, including Earth Day Canada, Ducks Unlimited, Trans Canada Trail, Tree Canada and Communities in Bloom. Awards and Recognition CN has received many accolades for its sustainability efforts. 2016 marked the fifth consecutive year that CN has been listed on the Dow Jones Sustainability World Index (DJSI) and the eighth consecutive year that CN has been listed on the DJSI North America Index. We have also been named eight years running to CDP’s exclusive A List. Additionally, CN has been ranked one of the “Best 50 Corporate Citizens in Canada” by Corporate Knights for the past eight consecutive years.

14 CN in Your Community EcoConnexions®

® CN’s EcoConnexions Employee Engagement Edmonton, Alberta program encourages and supports CN’s environmental values and initiatives among CN The Honourable Amarjeet Sohi (right), Member of Parliament for Edmonton Mill Woods and Minister of Infrastructure and employees across North America, and includes Communities, and Brent Kossey, CN Public and Community Affairs for Alberta and Saskatchewan. targeted reductions in energy consumption, waste management and improved housekeeping practices at our yards and offices. Regina, SK Since the program began in 2011, we have Celebrating Saskatoon, SK reduced energy consumption by over 20 per Brandon, MB cent and saved 55,000 tonnes of carbon at key Canada 150 – Dauphin, MB yards and facilities, diverted over 90 per cent of ® Portage la Prairie, MB operational waste from landfill and completed CN EcoConnexions Winnipeg, MB over 1,000 projects to improve housekeeping From the Ground Up Fort Williams First Nation, ON and create safer workplaces. Halton Hills, ON In 2017, we will celebrate the sixth year of our In 2012, we expanded EcoConnexions® with Hamilton, ON EcoConnexions® From the Ground Up program our From the Ground Up program, which London, ON and Canada’s 150th birthday by doubling from provides grants of up to $25,000 to promote Niagara Falls, ON 25 to 50 the number of communities awarded the greening of municipal properties in Oakville, ON a $25,000 grant. Each grant will include the communities along our rail lines. So far, more Oshawa, ON donation of a commemorative plaque and the than 60,000 trees and shrubs have been Ottawa, ON planting of a ceremonial tree. planted, helping to enhance the environmental Southwest Middlesex, ON and social health of 150 communities in The 50 communities are: Toronto, ON Canada. We are also sponsoring mass Whitehorse, YT Vaughan, ON reforestation programs to improve biodiversity Yellowknife, NT Amos, QC in the communities we serve. Through our Iqaluit, NU Baie-Comeau | Matane, QC various tree planting initiatives, we have Burnaby, BC Lévis, QC planted 1.6 million trees across North America, Kamloops, BC Montmagny, QC making CN the leading private non-forestry Lytton First Nation, BC Montreal, QC company tree planter in Canada. Prince George, BC Saint-Bruno-de-Montarville, QC In 2014, the EcoConnexions® Partnership Prince Rupert, BC Saint-Félicien, QC program was launched to help customers Vancouver, BC Bathurst, NB reduce carbon emissions and increase energy Victoria, BC Edmundston, NB efficiency. The goal of this program is to deepen Calgary, AB Fredericton, NB relationships with valued customers and learn Edmonton, AB Moncton, NB from each other as we continue to reduce our Jasper, AB Saint John, NB impact on the environment. In 2016, we planted Red Deer, AB Halifax, NS 100,000 trees to recognize 22 of our customers St. Albert, AB Truro, NS for their sustainable business practices. Canora, SK Charlottetown, PE Melville, SK St. John’s, NL

CN in Your Community 15 Total English, Alberta CN Network

CN In Numbers As at December 31, 2016

22,249 Railroaders employed

19,483 Route miles operated

5.2M Carloads

$37.1B Assets

$12.0B Revenues

$9.0B Local spending 1

$2.7B Capital investments 2

$1.3B Cash taxes paid 3

$15.6M Community partnerships

1 Includes payroll, benefits and pensions 2 Includes rolling stock, capital leases, IT and other 3 Includes federal, provincial, state, property, sales and other taxes

16 CN in Your Community Hay River Fort Nelson Prince Rupert

Fort McMurray Prince George Edmonton Saskatoon Sept-Îles Kamloops Vancouver Baie-Comeau Matane Calgary Hearst Moncton Regina Winnipeg Thunder Bay Halifax Quebec Montreal Saint John Sault Duluth Ste. Marie Auburn Stevens Chippewa Falls Point Toronto Minneapolis-Saint Paul Green Bay Buffalo Worcester Arcadia Fond Sarnia New London du Lac Detroit Conneaut New York Sioux City Toledo Chicago Pittsburgh Omaha East Peoria Springfield East St. Louis

Memphis CN Secondary feeder lines Shortline partners Jackson Mobile Baton Rouge Pascagoula New Orleans Gulfport

protocols, marketing alliances and interline exports. Serving exporters, importers, retailers CN is North America’s agreements, provide connections to 75 per cent and manufacturers, we move raw materials, Railroad of consumers across North America and beyond. intermediate goods and finished products to market, touching the lives of millions of people When we say CN is a true backbone of the In business for nearly 100 years, CN is a every day. If you eat it, drive it or use it, chances economy, it is a reflection of the key role we world-class transportation and logistics are we move it. play in fostering the prosperity of the markets company, and the only transcontinental railway we serve. We offer fully integrated rail and other in North America. Our 19,500-mile network transportation services, including intermodal, spans Canada and Mid-America, connecting trucking, freight forwarding, warehousing and ports on three coasts: the Atlantic, the Pacific distribution. With annual revenues of and the Gulf of Mexico. Our resource-rich, $12.0 billion, we transport over 300 million manufacturing-intensive network, along with tonnes of cargo worth about $250 billion each our co-production arrangements, routing year, including about 20 per cent of Canada’s

If you eat it, drive it or use it, chances are we move it.

CN in Your Community 17 CANADA In Numbers Canadian As at December 31, 2016 14,770 Railroaders employed

13,488 Route miles operated Network $5.4B Local spending 1 $1.2B Capital investments 2

$1.1B Cash taxes paid 3

$13M Community partnerships

1 Includes payroll, benefits and pensions 2 Includes IT and other 3 Includes federal, provincial, property, sales and other taxes

Dundas Subdivision, Ontario

18 CN in Your Community Hay River Fort Nelson Prince Rupert

Fort McMurray Prince George Edmonton Saskatoon Sept-Îles Kamloops Vancouver Baie-Comeau Matane Calgary Hearst Moncton Regina Winnipeg Thunder Bay Halifax Quebec Montreal Saint John Sault Ste. Marie Toronto Sarnia

CN Secondary feeder lines Shortline partners

CN’s Canadian network extends from Halifax on the east coast to Vancouver and Prince Community Partnerships Rupert on the west coast, with access to every CN contributed to many national non-profit Golf Canada major Canadian market. CN has long been an organizations in Canada in 2016, including: Kidney Foundation of Canada indispensable supplier for many key economic 2017 Canada Games in Winnipeg, MB drivers, from grain and forest products to Kids Help Phone consumer goods and automobiles, moving raw 4-H Canada Operation Lifesaver materials, intermediate goods and finished Assembly of First Nations Partners for Mental Health products to market. And, with the endless Canadian Association for Disabled Skiing Trans Canada Trail Foundation variety of food products we carry, from animal feed and fertilizer to canned goods and fresh Canadian Agricultural Safety Association Tree Canada and Communities in Bloom produce, chances are we helped transport a lot Canadian Blood Services United Way of what you eat at your kitchen table or in your Canadian Cancer Society favourite restaurant. Confederation Centre of the Arts Canadian Rail Research Laboratory CN is very pleased to support the Confederation Canadian Red Cross Society Centre of the Arts’ youth theatre program, Chambers of Commerce (national, which commemorates the 1864 Charlottetown provincial and local) Conference and the origins of the nation. The players will also appear in Ottawa for the 150th Earth Day Canada anniversary of Canadian Confederation. Federation of Canadian Municipalities

CN in Your Community 19 Hay River Fort Nelson Prince Rupert

Fort McMurray Prince George Edmonton Saskatoon Kamloops Vancouver Calgary Regina Winnipeg Thunder Bay

CN Secondary feeder lines Shortline partners Western Region

CN’s network in Western Canada is extensive. We are building for the future with large capital WeST In Numbers From two ports on the Pacific in Vancouver and investments in long-term safety and capacity As at December 31, 2016 Prince Rupert, the rails push eastward through improvements to ensure we continue to play every major western Canadian city including our role as a true backbone of the economy. Railroaders employed Edmonton, Calgary, Saskatoon, Regina and We see significant long-term potential in our 7,335 Winnipeg, extending as far east as Thunder Bay. customer base located on our Western Canada Route miles operated CN also reaches north to the resource-rich towns feeder network. We want to provide our 8,128 of Fort Nelson, BC, and Hay River, NT. CN is an customers with the capacity for continued $1.7B Local spending 1 important link to the Fort McMurray region. efficient freight transportation services that increase their competitiveness in North American $683M Capital investments 2 and global markets, as well as ensure our rail infrastructure is as safe as possible. That’s why $228M Cash taxes paid 3 we’re investing approximately $500 million in infrastructure improvements to our Western $2.2M Community partnerships Canada feeder rail lines in Alberta, Saskatchewan

and Manitoba. 1 Includes payroll, benefits and pensions 2 Includes IT and other 3 Includes provincial, property, sales and other taxes

20 CN in Your Community CN in Your Community 21 Lillooet, British Columbia British Columbia

Fort Nelson The bustling ports of Vancouver and Prince Rupert are dynamic gateways to international Community Prince Rupert trade, offering shorter transit times to Asia. Partnerships Keeping pace with growing imports and exports, we have established numerous In 2016, CN invested close to $1 million in Kitimat transload facilities to enable our customers to 88 BC-based organizations, including: Prince George move a variety of goods on and off the rail Vancouver Foundation system. At the Port of Vancouver, we serve The Vancouver Foundation is Canada’s largest terminals for coal, grain, potash and intermodal community foundation, working throughout containers. In the Vancouver area, we have two British Columbia to harness the gifts of ideas, forest products distribution centres, two metals money, time and energy to build a lasting Kamloops distribution centres, one automotive distribution ® legacy: healthy, vibrant, livable communities. Vancouver facility and a CN CargoFlo bulk handling centre. In Prince George, we have another VGH + UBC Hospital Foundation intermodal terminal. We also maintain large Together, the Vancouver General Hospital, employee and shop facilities at Vancouver’s University of British Columbia Hospital, Thornton Yard and at our CargoFlo® bulk GF Strong Rehab Centre, Vancouver Community handling facility near Kamloops. Health Services, and Vancouver Community British Columbia In Numbers Health Research Institute are acclaimed for As at December 31, 2016 In 2016, we invested about $180 million to exceptional care and breakthrough treatments. strengthen our rail network and support safety, efficiency and long-term growth in BC. 2017 TELUS Cup Railroaders employed 2,065 The program focused on the replacement and Canada’s national Midget hockey championship upgrade of rail, ties and ballast, plus bridge is headed back to northern British Columbia. Route miles operated 2,805 maintenance, level crossing rehabilitations, The host Cariboo Cougars will make their and signal improvements. TELUS Cup debut in April against the Pacific $437M Local spending 1 champions when the puck drops for the first

2 time at the CN Centre in Prince George. $219M Capital investments “CN’s infrastructure investments … help strengthen The Sarah McLachlan School of Music Cash taxes paid 3 local economies, support $76M good-paying, family-supporting The Sarah McLachlan School of Music provides jobs, and further solidify BC’s free high-quality music education to at-risk $959K Community partnerships economic advantage as children and youth, as well as seniors who face Canada’s Pacific Gateway.” barriers in their access to music education. 1 Includes payroll, benefits and pensions Christy Clark, 2 Includes IT and other Premier of British Columbia 3 Includes provincial, property, sales and other taxes

22 CN in Your Community Henry House, Alberta alberta

Hay River Alberta generates substantial volumes of forest and agricultural products. We also handle Community growing amounts of intermodal container traffic Partnerships through our Calgary and Edmonton intermodal terminals. In Calgary, you’ll also find our logistics In 2016, CN invested over $750,000 in Fort McMurray park, an automotive distribution facility, a forest 53 Alberta-based organizations, including: ® products distribution centre and a CN CargoFlo The Calgary Stampede bulk handling centre. In Edmonton, we also The Calgary Stampede is a not-for-profit Edson Fort Saskatchewan have automotive distribution and CargoFlo® community organization that preserves and bulk handling facilities as well as metals and Edmonton Lloydminster promotes Western heritage and values. Held forest products distribution centres. In Fort annually in July, the Stampede is a 10-day arts, McMurray, there’s a second metals distribution culture and rodeo event with more than centre and a third CargoFlo® bulk handling 1.2 million guests annually. facility. We also have another CargoFlo® bulk Calgary handling facility and a forest products distribution Stollery Children’s Hospital Foundation centre in Edson. We have one more CargoFlo® CN continued its support of the Tee Up For Tots bulk handling facility in Hay River, NT. Golf Invitational. Raising more than $9 million since its inception in 2000, the tournament has In 2016, we invested about $180 million to Alberta In Numbers led to ground-breaking innovation, research strengthen our rail network and support safety, As at December 31, 2016 opportunities, and technological advancements efficiency and long-term growth in Alberta. at the Stollery Children’s Hospital in Edmonton. The program focused on the replacement and Railroaders employed upgrade of rail, ties and ballast, plus bridge Tour of Alberta 2016 2,390 maintenance, level crossing rehabilitations, and The Tour of Alberta is Canada’s first and highest Route miles operated signal improvements. ranked professional road cycling stage race. 2,473 CN sponsored Stage 4 of this five-day cycling $574M Local spending 1 race across the diverse and beautiful landscape “I’d like to profess my profound of Alberta’s urban and rural roads. 2 gratitude for the quick work our $261M Capital investments colleagues at CN did in getting potentially hazardous and Operation ReLeaf Fort McMurray 3 flammable rail cars out of the CN is donating $1 million to support $85M Cash taxes paid area as quickly as possible TreeCanada’s efforts to restore forests and during the Fort McMurray $754K Community partnerships emergency.” green spaces in Fort McMurray and adjacent First Nations communities following the Rachel Notley, 1 Includes payroll, benefits and pensions Premier of Alberta devastating wildfire. 2 Includes IT and other 3 Includes provincial, property, sales and other taxes

CN in Your Community 23 Oban, Saskatchewan Saskatchewan

Grains and fertilizers, especially potash, make up a substantial portion of the traffic handled by CN Community in this prairie province. Our traffic also reflects Partnerships the increasing diversification of the Saskatchewan economy by handling growing volumes of In 2016, CN invested about $150,000 in 21 consumer goods and specialty crops through our Saskatchewan-based organizations, including: intermodal terminal in Saskatoon. Both Saskatoon Canadian Western Agribition and Regina boast metals distribution facilities. CWA is the largest livestock show in Canada. Regina also has an automotive distribution facility One of its programs is Agri-Ed, which included and will host CN’s Annual General Meeting on Saskatoon the Making Your Way Safer campaign to promote April 25, 2017. In Bienfait, we have a CargoFlo® safety education for more than 6,000 young Regina bulk handling facility as well as forest products people. CN also supported the CWA Grain Expo, and metals distribution centres. Finally, in North Willmar Canada’s fourth-largest trade show. Bienfait Battleford, there is an additional forest products distribution centre. 4-H Canada CN has partnered with 4-H Canada, the In 2016, we invested about $60 million to country’s biggest rural youth association, to strengthen our rail network and support safety, promote farm and community safety as well as Saskatchewan In Numbers efficiency and long-term growth in Saskatchewan. rural leadership. As at December 31, 2016 The program focused on the replacement and upgrade of rail, ties and ballast, plus bridge Children’s Hospital Foundation of maintenance, level crossing rehabilitations, and Saskatchewan Railroaders employed 876 culvert replacements. With the help of CN Miracle Match, the Regina Radiothon was record breaking, raising 1,937 Route miles operated “Our province produces the $540,727, and independently organized events food, fuel and fertilizer the from June to December totaled $352,229. $96M Local spending 1 world needs. I am thankful for The funds raised through both of these initiatives CN’s infrastructure investments 2 will help the children of Saskatchewan receive $79M Capital investments in Saskatchewan, which play a pivotal role getting our goods to the best healthcare possible. market.” $36M Cash taxes paid 3 Shock Trauma Air Rescue Service David Marit, Minister of Highways and Infrastructure STARS is dedicated to providing safe, rapid, $158K Community partnerships highly specialized emergency medical transport. In 2016, CN was proud to join the Canadian With STARS, those living and working in remote 1 Includes payroll, benefits and pensions Agricultural Safety Association (CASA) as a areas, travelling on highways or being 2 Includes IT and other Safety Investor to promote farm safety during transported from community medical centres 3 Includes provincial, property, sales and other taxes Canadian Agricultural Safety Week. CN to major hospitals, receive the very best in critical understands maintaining a constant focus on care. safety is absolutely essential when working with heavy machinery, which is part of daily life on both farm and railway. 24 CN in Your Community Portage la Prairie, Manitoba Manitoba

Manitoba is a major hub of CN’s transcontinental In 2016, we launched the CN Campus rail network. Much of our traffic passes through Partnership Program to offer safety-focused Churchill Winnipeg’s Symington Yard. Winnipeg is also courses to our largest carload customers. We home to Transcona Shops, our main Canadian plan to roll out the program to smaller carload railcar and locomotive repair facility, and our customers, shortline railways, and intermodal rail plant. In Winnipeg, we also have CargoFlo® customers. This collaboration will help ensure bulk handling, forest products and automotive safer operations throughout the entire railway distribution facilities, and an intermodal terminal. supply chain. The Pas CN signed a 10-year contract with Amsted Rail to produce one million railcar wheels for Community Transcona Shops. The new wheels will be produced using 100 per cent recycled steel in Partnerships Winnipeg Winnipeg, providing high-quality jobs there. In 2016, CN invested almost $400,000 in In 2016, we invested about $90 million to 32 Manitoba-based organizations, including: strengthen our rail network and support safety, efficiency and long-term growth in Manitoba. Canadian Mental Health Association The program focused on the replacement and The CMHA held its first ride-a-thon in Winnipeg upgrade of rail, ties and ballast, plus bridge to help people in the community get the best Manitoba In Numbers maintenance, level crossing rehabilitations, possible care and support in their recovery from As at December 31, 2016 signal upgrades, and improvements at mental illness. Transcona Shops. FortWhyte Alive 2,001 Railroaders employed FortWhyte’s roster of 40 leading-edge outdoor “We welcome these investments environmental educational programs incorporate 837 Route miles operated and look forward to working key themes of sustainable development and rail collaboratively with CN on Local spending 1 improving the safety and quality safety into Manitoba’s education system. $657M of railway infrastructure in our Royal Manitoba Theatre Centre 2 communities.” $123M Capital investments Deeply rooted in the province of Manitoba, the Mayor Chris Goertzen, 3 President, Association of centre aspires to both reflect and inform the $31M Cash taxes paid Manitoba Municipalities community it serves by providing affordable and accessible performances of the highest calibre. $387K Community partnerships Our state-of-the-art national training centre in Yes! Winnipeg Winnipeg is delivering our enhanced railroader 1 Includes payroll, benefits and pensions CN hosted a delegation from Economic 2 training program focused on instilling and Includes IT and other Development Winnipeg, including Mayor Brian 3 Includes provincial, property, sales and other taxes reinforcing a strong safety culture. More than Bowman, in Montreal. Over the three-day 15,000 employees have completed a range of mission, CN facilitated meetings with local railway training programs in Winnipeg and at business leaders who have interest in our sister training facility in Homewood, IL. developing business opportunities in Winnipeg.

CN in Your Community 25 Sept-Îles Baie-Comeau Matane

Hearst Winnipeg Moncton Halifax Quebec Montreal Saint John Sault Ste. Marie Toronto Sarnia

CN Secondary feeder lines Shortline partners Eastern Region

Our Eastern Region extends from Winnipeg Given expectations of solid freight volumes in the EAST In Numbers eastwards and southwards, interconnecting years ahead, we invested close to $400 million As at December 31, 2016 with our U.S. network at several points in in Eastern Canada to build for the future, Ontario and south of the Port of Montreal. increasing safety, capacity and fluidity across Railroaders employed CN’s network extends deep into the mineral our networks in Ontario, Quebec and the 7,435 and timber producing regions of northern Maritimes. The program focused on the Route miles operated Quebec. The rails continue east into the replacement and upgrade of rail, ties and 5,360 Maritimes and the Port of Halifax. ballast, plus bridge maintenance, level crossing $3.7B Local spending 1 rehabilitations, and signal improvements. $561M Capital investments 2

$204M Cash taxes paid 3

$11.1M Community partnerships

1 Includes payroll, benefits and pensions 2 Includes IT and other 3 Includes provincial, property, sales and other taxes

26 CN in Your Community CN in Your Community 27 Brampton, Ontario Ontario

Large volumes of industrial, automotive and be built along the Brampton-Kitchener GO corridor. petrochemical traffic is handled in Ontario, much The agreement also begins analysis to build a of it at the Toronto-area MacMillan Yard – CN’s new freight corridor for CN to shift freight traffic Hearst largest rail classification facility. The fast-growing away from the commuter rail corridor. population of the Greater Toronto and Hamilton Area (GTHA) fuels heavy demand for food and “We need to give a lot of credit Thunder Bay consumer products, largely handled in containers to CN and Metrolinx for clearing at our intermodal terminal in Brampton. The GTHA this major hurdle.” Sault Ste. Marie also boasts a logistics park, two automotive Kathleen Wynne, Brockville distribution facilities as well as a forest products Premier of Ontario distribution centre, two CargoFlo® bulk handling Brampton Toronto facilities and two metals distribution centres. In Sarnia Hamilton addition, CN has forest products and metals

Windsor distribution centres in Brockville as well as forest products distribution centres in Thunder Bay and Community Atikokan. In 2016, we invested about $225 million to Partnerships Ontario In Numbers strengthen our rail network and support safety, In 2016, CN invested more than $6 million in efficiency and long-term growth in Ontario. over 200 Ontario-based organizations, including: As at December 31, 2016 The program focused on the replacement and William Osler Health System Foundation upgrade of rail, ties and ballast, plus bridge Through the CN Miracle Match program, CN 3,468 Railroaders employed maintenance, level crossing rehabilitations, and contributed $300,000 to the William Osler Health signal improvements. 2,596 Route miles operated System, an acute care community hospital serving With our intermodal terminal in Brampton Brampton and North Etobicoke. nearing capacity, we have proposed to build a Local spending 1 Brockville Railway Tunnel $2.2B new $250-million intermodal terminal in Milton. The new Milton Logistics Hub will improve access This five-year project will restore Canada’s first $238M Capital investments 2 to key markets. The facility will create more than railway tunnel and neighbouring heritage railway property for the benefit of recreation, tourism and 3 1,000 direct and indirect jobs, and generate up $111M Cash taxes paid to $230 million in new tax revenue. In 2016, CN economic development in Brockville. $6.3M Community partnerships took steps to satisfy the regulatory requirements CN Cycle for CHEO for this project by submitting a number of The Children’s Hospital of Eastern Ontario’s largest applications. These documents and other 1 Includes payroll, benefits and pensions annual fundraiser in support of kids with cancer has 2 Includes IT and other information on the project are available at raised almost $6 million over the last seven years. 3 Includes provincial, property, sales and other taxes cnmilton.com. In 2016, CN signed an agreement with Metrolinx, the regional transportation authority for the GTHA, which will allow express commuter rail service to

28 CN in Your Community Saint-Zotique, Quebec Quebec

Our extensive rail network stretches across CN has been working closely with the City of Quebec, where we have a strong supply chain Montreal on safety. For example, CN and infrastructure to serve the needs of our Montreal emergency responders conducted a customers. Montreal is home to CN’s joint training exercise in 2016. The Montreal headquarters. CN serves the Port of Montreal, Police and CN Police are also taking steps to Sept-Îles where we handle growing numbers of import/ improve rail safety around railroad crossings and Baie-Comeau Matane export containers. We also have an intermodal to protect the rail network against malicious acts. terminal in Saint-Laurent. Other CN facilities in Montreal include a logistics park, forest products, automotive and metals distribution Community centres, and a CargoFlo® bulk handling facility. Quebec Quebec City boasts access to a deep-water port Partnerships Montreal as well as metals, automotive and forest In 2016, CN invested over $4 million in products distribution centres. 142 Quebec-based organizations, including: In 2016, we invested about $110 million to Montreal 375 strengthen our rail network and support safety, As part of the celebrations of Montreal’s efficiency and long-term growth in Quebec. 375th anniversary, CN is producing an interactive The program focused on the replacement and multimedia slide show with connectivity to Quebec In Numbers upgrade of rail, ties and ballast, plus bridge social media, which will be projected onto the As at December 31, 2016 maintenance, level crossing rehabilitations, and façade of historical buildings in Old Montreal. signal improvements. In addition, CN is also Heartbeat for the Future Railroaders employed investing to ensure the safety and long-term 3,534 viability of the Quebec Bridge. CN has made a 10-year commitment to support the Montreal Heart Institute’s position as an 2,007 Route miles operated international centre of excellence in 1 cardiovascular medicine. $1.4B Local spending

st 51 Quebec Games Finals $282M Capital investments 2 The Quebec Games, an Olympic-style athletic event, brought together 3,700 athletes aged $88M Cash taxes paid 3 12 to 17 from across Quebec. CN’s contribution provided event security and encouraged $4.3M Community partnerships environmental sustainability.

1 Pro Bono Quebec for Syrian Refugees Includes payroll, benefits and pensions 2 Includes IT and other Pro Bono Quebec provides legal services free of 3 “CN is a great economic partner of the City of Montreal Includes provincial, property, sales and other taxes with some 2,000 employees at its Montreal headquarters charge to Syrian refugees and their immediate alone. Its North American network is also a key enabler for families in order to facilitate their integration our businesses.” – Denis Coderre, Mayor of Montreal into Quebec society.

CN in Your Community 29 Salisbury, New Brunswick New Brunswick

Forest products make up a significant part of the traffic originating or terminating in the Community province of New Brunswick. We also handle Partnerships consumer goods and other intermodal traffic Belledune through our terminal in Moncton. Other CN In 2016, CN invested about $140,000 in facilities in Moncton include an automotive 14 NB-based organizations, including: Moncton ® distribution centre and a CargoFlo bulk Edmundston Fire Department handling facility. CN’s network extends to the Saint John CN contributed seven intermodal shipping Port of Saint John where we also have another containers for a multi-functional training site. CargoFlo® bulk handling facility. The site is used for both theory and practical In 2016, we invested about $20 million to training purposes, and contains a variety of strengthen our rail network and support stations to simulate many scenarios. safety, efficiency and long-term growth in New Brunswick Youth Orchestra New Brunswick. The program focused on the CN made a four-year commitment to support replacement and upgrade of rail, ties and Sistema NB, a free daily after-school program ballast, plus bridge maintenance, level crossing that transforms the lives of disadvantaged rehabilitations, and signal improvements. children by improving literacy, numeracy, New Brunswick In Numbers For example, a culvert at Jonathan Creek was behaviour and self-esteem through music. As at December 31, 2016 replaced to reduce the risk of flooding in the area. Also, the Hampton Overhead Bridge at YWCA of Moncton Kennebecasis River Road was replaced with a CN made a two-year commitment towards the Railroaders employed 327 new bridge providing improved pedestrian and creation of a new Centre for Women and automobile access. Children. The centre will provide 15 units of 598 Route miles operated affordable and supportive housing for pregnant and parenting young women and their children, $62M Local spending 1 “CN’s commitment in New Brunswick reflects their create an Early Learning and Childcare Centre, belief in the potential of the 2 and provide training programs. $28M Capital investments province by creating employment opportunity and providing a Food DEPOT Alimentaire 3 boost to our economy.” $2M Cash taxes paid Working in southeastern NB, FDA distributes Dominic LeBlanc, Member of food to over 30 food banks, kitchens, shelters $142K Community partnerships Parliament for Beauséjour and Minister for Fisheries, Oceans and school programs; organizes the annual and the Canadian Coast Guard Christmas food drive for 1,800 families; and 1 Includes payroll, benefits and pensions operates the Peter McKee Community Food 2 Includes IT and other Centre comprising a food bank, thrift store, 3 Includes provincial, property, sales and other taxes community garden and community kitchen serving over 1,500 families.

30 CN in Your Community Halifax, Nova Scotia Nova Scotia

Nova Scotia is home to the Port of Halifax, where CN handles all rail-served containers Community imported and exported through the marine Partnerships facility. Halifax is the site of a major autoport, where automotive vehicles imported from In 2016, CN invested about $260,000 in overseas enter North America for distribution 14 NS-based organizations, including: across the continent. One of our intermodal Halifax Women’s History Society terminals is also located in Halifax. Halifax Through its website and public talks, the In 2016, we invested about $10 million to society has been providing the public with strengthen our rail network and support safety, stories of women’s massive contribution during efficiency and long-term growth in Nova Scotia. World War II. CN’s three-year commitment will The program focused on the replacement and help erect a monument, situated on the Halifax upgrade of rail, ties and ballast, and level waterfront, to bring this history to a large crossing rehabilitations. For example, CN audience. rehabilitated seven railway crossings in the Mental Health Foundation of Nova Scotia province, delivering significant safety CN contributed to the Festival of Trees, which is improvements in the communities of Truro, dedicated to improving the lives of Nova Scotians Stewiake, Lantz, Enfield, Milford and Winter Nova Scotia In Numbers living with mental illness and their loved ones, Junction. Also, CN completed the planning and As at December 31, 2016 and increasing access to mental health education design work for the rehabilitation of the and awareness for all Nova Scotians. Oakland Road Arch Bridge in Halifax in 2017. Railroaders employed The renovated bridge will provide improved Royal Nova Scotia International Tattoo 106 access for pedestrians and motorists. CN has made a two-year commitment to 160 Route miles operated support the Tattoo, one of the world’s premier cultural and entertainment events. It features “CN’s infrastructure investments $27M Local spending 1 help strengthen local economies, more than 2,000 participants from military, support good-paying jobs, and police and civilian groups from around the world. 2 further solidify the economic $12M Capital investments advantage of Nova Scotia and Canadian Museum of Immigration our key Port of Halifax gateway.” at Pier 21 $3M Cash taxes paid 3 Geoff MacLellan, The Canadian Museum of Immigration at Pier 21 Transportation and Infrastructure $266K Community partnerships Renewal Minister aims to inspire and enable Canadians to explore their relationships with the migrations that have shaped Canada. CN has made a 1 Includes payroll, benefits and pensions 2 three-year contribution toward opening that Includes IT and other 3 Includes provincial, property, sales and other taxes conversation on a national scale.

CN in Your Community 31 UNITED STATES In Numbers United States As at December 31, 2016 7,479 Railroaders employed

5,995 Route miles operated Network US$3.6B Local spending 1 US$713M Capital investments 2

US$176M Cash taxes paid 3

C$2.2M Community partnerships

1 Includes payroll, benefits and pensions 2 Includes IT and other 3 Includes federal, state, property, sales and other taxes

Marcus, Iowa

32 CN in Your Community Duluth Auburn Stevens Chippewa Falls Point Green Bay Minneapolis-Saint Paul Worcester Arcadia Fond Buffalo New London du Lac Detroit Sioux City Conneaut New York Toledo Chicago Pittsburgh Omaha East Peoria Springfield East St. Louis

Memphis

Jackson

Mobile Baton Rouge Pascagoula New Orleans Gulfport CN Secondary feeder lines Shortline partners Southern Region

CN’s extensive network in the United States Today, CN has about 5,400 employees in the Ducks Unlimited runs north-south from the northern border of Midwest, roughly 1,400 of whom live and work National Civil Rights Museum Minnesota down to New Orleans, through the in the Chicago region. With approximately Operation Lifesaver Chicago area, with lines extending west to 25 per cent of our freight traffic touching the Nebraska and east through Michigan. About city, CN’s Chicago focus is on network The Salvation Army one-third of our rail network and employees are efficiencies, close collaboration with other United Way located in the U.S. CN directly serves industrial, freight and passenger carriers, and delivering petrochemical, coal, grain, fertilizer, automotive solid customer service. In 2016, CN and America in Bloom and consumer goods markets in 16 states. continued to work together to bring quality landscaping to public spaces in communities Our substantial investments in our U.S. Midwest Community along CN’s U.S. network, including: operations, particularly the former Elgin, Joliet and Eastern Railway (EJ&E), are keeping our Partnerships • Combined Locks, WI network fluid, helping us accommodate • Duluth, MN CN contributed to many national non-profit increased demand for freight services, and organizations in the U.S. in 2016, including: • Ferndale, MI freeing up rail capacity inside Chicago. Our • Joliet, IN sizable presence in the U.S. Midwest is the American Red Cross product of a series of rail acquisitions and Boy Scouts of America investments that have extended our network Canadian American Business Council reach south, north and west of Chicago, as well as around the city. Since 2010, we have invested Chambers of Commerce (national, state well over C$1 billion in our Midwest operations. and local)

CN in Your Community 33 Duluth, Minnesota Minnesota

Minnesota is an important gateway linking Asia, Western Canada and the U.S. Midwest via Community Ranier and then south to the port city of Duluth Partnerships on Lake Superior. Turning west near Longwood, WI, CN’s track heads towards the Twin Cities of In 2016, CN invested about C$80,000 in six Two Harbors Minneapolis-Saint Paul, the largest city in Minnesota-based organizations, including: Minnesota and state capital, respectively, and Duluth United Way one of the top 15 markets in the U.S. CN donated over C$58,000 to the United Way The North Star State is home to CN’s Iron Ore in 2016 to support communities in Supply Chain, which brings taconite pellets Northeastern Minnesota and Head of Lakes. Minneapolis-Saint Paul from the Minnesota Iron Range mines to the Community Action Duluth – Stream Corps CN docks in Duluth and Two Harbors. There, the CN continued its support of Stream Corps, pellets are loaded onto Great Lakes ships for which works with the City of Duluth to restore transport to the lower Great Lakes. CN’s major stream-side habitat after the record-breaking facilities in Minnesota include a rail flood of 2012. classification yard and mechanical facility in Proctor, a yard near the Two Harbors iron ore Two Harbors Kayak Festival Minnesota In Numbers dock, and the Duluth iron ore dock itself. There CN supported the 19th annual Two Harbors As at December 31, 2016 is also a yard in Ranier where CN trains cross Kayak Festival held at Burlington Bay. The event the U.S.-Canadian border. runs three long-distance races for both kayaks and stand-up paddle boards. 415 Railroaders employed “CN’s investment in Minnesota Proctor Public Schools (District 704) means more imports and exports Route miles operated Proctor Public Schools has a proud tradition of 422 coming through Duluth – and most importantly, economic being a leader in promoting outstanding US$87M Local spending 1 stability and thousands of learning opportunities for students in a good-paying jobs for our region.” welcoming atmosphere. The district’s vision is US$73M Capital investments 2 Congressman Rick Nolan, to: Educate, Engage, Inspire. The high school’s Minnesota varsity teams are called the Proctor Rails and 3 US$12M Cash taxes paid their logo is a steam locomotive.

C$83K Community partnerships Wounded Warriors United Wounded Warriors United helps combat-injured

1 Includes payroll, benefits and pensions veterans struggling with post-traumatic stress 2 Includes IT and other disorder, brain injuries and other issues by 3 Includes state, property, sales and other taxes organizing outdoor and social events. CN dump truck driver Logan Shiflett volunteered hundreds of hours to this organization and CN provided a grant through our CN Railroaders in the Community program. 34 CN in Your Community Allenton Marsh, Wisconsin Wisconsin

Wisconsin is a central part of CN’s core route United Way between Western Canada and Chicago, IL. CN donated over C$79,000 to the United Way CN serves a number of local forest product and to support the following communities: general merchandise customers around the state, • Greater Chippewa Valley most notably from Milwaukee and Green Bay on Superior • Fond du Lac Area Lake Michigan. We also have intermodal • Brown County Stevens terminals in Chippewa Falls and Arcadia. Chippewa Falls Point Wisconsin is an important source of frac sand, • Manitowoc County Green Bay Arcadia which CN delivers to shale energy producers • Tri-City Area Fond across North America. • Fox Cities du Lac CN’s rail operations in the Badger State are mainly • Greater Milwaukee & Waukesha County made up of those of the former Wisconsin Central, • Oshkosh Area acquired in 2001. Our two biggest rail facilities in • Racine County the state are classification yards in Stevens Point • Portage County and North Fond du Lac. Stevens Point is the • Marathon County heart of CN’s North Division and a key location North Fondy Fest on CN’s core route between the U.S.-Canadian North Fondy Fest includes many fun community border and Chicago. North Fond du Lac is a Wisconsin In Numbers activities to help raise funds for new safety second major facility that serves as the gateway As at December 31, 2016 equipment for youth sports teams and clubs as to Green Bay where CN has another rail yard. well as updating local parks with new Additionally, CN has made significant reinvestment playgrounds, bleachers, etc. Railroaders employed in two subdivisions: Barron and Whitehall. 1,118 Waupaca County Fair 1,432 Route miles operated “We recognize CN’s commitment The Waupaca County Fair is a family-friendly

to safety of railroad operations in event that promotes education, family and fun 1 US$139M Local spending Wisconsin and their willingness through exhibits, events that honor senior to work together alongside citizens and veterans, an interactive area 2 Wisconsin communities on US$124M Capital investments resolving safety-related issues.” featuring Wisconsin agriculture and careers, as Yash P. Wadhwa, P.E., well as music, food, rides, motor sports and US$21M Cash taxes paid 3 Commissioner of Railroads other family-based events. Three Rivers United Temporary Housing C$158K Community partnerships CN’s support goes to TRUTH’s Our Sisters’ House, 1 Community Lincoln County’s first temporary homeless shelter, Includes payroll, benefits and pensions 2 Includes IT and other which provides food, shelter and guidance onto Partnerships 3 Includes state, property, sales and other taxes the path to independence. In 2016, CN invested about C$150,000 in 29 Wisconsin-based organizations, including:

CN in Your Community 35 Battle Creek, Michigan Michigan

CN is the largest of three Class I railroads United Way operating in Michigan. CN’s operations cross CN donated over C$75,000 to the United Way the state’s Lower Peninsula with rail yards in to support the following communities: Munising Battle Creek, Flint, Port Huron and Flat Rock. • Southeastern Michigan CN also has a mechanical shop in Battle Creek. Gladstone • Capital Area Escanaba One in four finished automobiles built in • Delta County Michigan is moved on a CN train. CN has two automotive distribution facilities in the state, • Genesee County Port Huron Flint including one at Cory Yard outside Lansing at • Battle Creek and Kalamazoo Region Lansing Detroit the Delta Township General Motors plant, two • St. Clair County Battle ® Creek Flat Rock CN CargoFlo bulk handling centers as well as • Eastern Upper Peninsula forest products and metals distribution facilities. Northern Lights YMCA - Delta Center Michigan is home to the Paul Tellier tunnel CN supported the YMCA’s annual Strong Kids between Port Huron and Sarnia, which serves as program, which ensures that all children in the the border crossing for CN train traffic moving region have the opportunity to learn to swim. between Eastern Canada and the U.S. Midwest. The program also provides safe before/after CN also has an intermodal facility in Ferndale, school care where children are provided a Michigan In Numbers in suburban Detroit. CN hosts several Michigan snack, homework help and physical activity. As at December 31, 2016 Amtrak trains, including trains terminating in Oakland County Hazmat Response Team Port Huron and Pontiac. In the Upper Peninsula of the Wolverine State, CN has rail yards in OCHMRT is a public safety special operations Railroaders employed 843 Escanaba and Gladstone. CN has another response team providing hazardous materials international rail crossing at Sault Ste. Marie. and weapons of mass destruction emergency 925 Route miles operated response service to 30+ communities in Oakland County and statewide. Membership 1 “Great seeing how the railroads US$77M Local spending includes 40 hazmat technicians, specialists, and and auto companies work together to ship cars across the officers from multiple participating fire 2 US$98M Capital investments country!” departments, police departments, and public Attorney General Bill Schuette, safety agencies. 3 US$3M Cash taxes paid Michigan Gladstone High School C$87K Community partnerships CN locomotive engineer Mike Krycia and his wife Jolene volunteer hundreds of hours to the

1 Includes payroll, benefits and pensions Gladstone High School varsity cheerleading 2 Includes IT and other Community squad by helping out with practice, fundraising, 3 Includes state, property, sales and other taxes chaperoning away meets, and more. CN’s grant Partnerships through the CN Railroaders in the Community In 2016, CN invested almost C$90,000 in program helped pay for uniforms, transportation 10 Michigan-based organizations, including: and hotel stays.

36 CN in Your Community Winthrope, Iowa Iowa

Through our subsidiary, the Chicago, Central & Olivet Neighborhood Mission Pacific Railroad, CN’s rails stretch the breadth Olivet Neighborhood Mission helps restore of Iowa, from the Missouri River in the west to hope to families and individuals in need by the Mississippi in the east. We carry a wide providing basic necessities such as food, variety of manufactured and industrial products clothing and household items. The mission also Sioux City like food, machinery, electrical equipment, provides youth programs that encourage Dubuque chemical products and primary metals. In self-esteem, independence, and community Waterloo addition to serving local businesses, CN’s service. With CN’s support, Olivet’s food ethanol franchise is centered in the Hawkeye distribution service has increased 66 per cent Council Bluffs State with several plants along the route over the last two years. Olivet is now the largest between Dubuque and Sioux City and Council food pantry in Linn County. Bluffs. The largest rail yard and facility on CN’s The Salvation Army Iowa network is located in Waterloo. Among the many services provided by the Salvation Army of Fort Dodge, CN supports Community its Compassion Kitchen Feeding Program. The program provides emergency nutrition to Partnerships disadvantaged people in the county (and beyond). Each individual/family receives enough Iowa In Numbers In 2016, CN invested almost C$150,000 in six food to sustain them for about a week. Besides As at December 31, 2016 Iowa-based organizations, including: non-perishable food items, meat, fresh produce United Way and dairy are included. 219 Railroaders employed CN donated over C$14,000 to the Cedar Valley United Way to support its programs in Waterloo. 574 Route miles operated Tanager Place Health Clinic 1 Tanager Place in Cedar Rapids helps children US$21M Local spending and families succeed through pioneering Capital investments 2 behavioral health programs. CN’s support goes US$19M to the training and certification of therapists in Cash taxes paid 3 Tanager’s Collaborative Problem Solving (CPS), US$5M the ground-breaking, evidence-based approach Community partnerships to understanding and addressing challenging C$147K behaviors in children and adolescents. 1 Includes payroll, benefits and pensions 2 Includes IT and other 3 Includes state, property, sales and other taxes

CN in Your Community 37 Near Chicago, Illinois Illinois

The home of Illinois Central, acquired by CN in as well as forest products and metals distribution 1998, the Prairie State is CN’s largest state in centers and a logistics park. CN’s Illinois network terms of operations and employees. Our routes serves some of the state’s biggest cities with rail Rockford Chicago from the north, west, south and east converge yards and operations in Carbondale, Decatur, Joliet at the Chicago Terminal and link to the former Springfield, Rockford, near Peoria, and suburban East Peoria Elgin, Joliet and Eastern Railway, acquired in St. Louis. CN also hosts Amtrak intercity passenger Champaign-Urbana Decatur 2009, which today forms CN’s core route trains in Illinois and Metra commuter trains in Springfield around Chicago. suburban Chicago.

East St. Louis Centralia Homewood, a Chicago suburb, is home to CN’s U.S. corporate headquarters and a US$25-million Community state-of-the-art training center, which opened in 2014. This CN Campus delivers our enhanced Partnerships railroader training program focused on instilling a strong safety culture. More than In 2016, CN invested almost C$460,000 in 15,000 employees have completed a range of 26 Illinois-based organizations, including: railway training programs in Homewood and at United Way our sister training facility in Winnipeg, MB. CN donated over C$113,000 to the United Way Illinois In Numbers to support the following communities: As at December 31, 2016 “Homewood is proud to be the • Champaign County home of CN’s U.S. headquarters. They have proven time and time • Metropolitan Chicago 1,660 Railroaders employed again to be a good business and • Decatur & Mid-Illinois neighborhood partner.” • Will County Route miles operated 1,279 Richard Hofeld, • Southern Illinois Mayor of Homewood US$971M Local spending 1 Forest Park Community Center FPCC provides a wide variety of programs and US$185M Capital investments 2 Adjacent to the CN Campus is Markham Yard and services to improve the quality of life for area Woodcrest Shop, the center of CN’s mechanical residents. Cash taxes paid 3 function in the U.S. We have significant facilities US$39M Homewood School District 153 in Centralia as well. To the north is CN’s Chicago CN supports the school district’s new science, C$467K Community partnerships Intermodal Terminal, which handles traffic from technology, engineering and math (STEM) both the west and east coasts. Smaller intermodal curriculum to encourage students to pursue 1 Includes payroll, benefits and pensions facilities are located in Joliet and Decatur. South 2 careers in STEM-related fields. Includes IT and other of the Chicago area, CN has a classification yard 3 Includes state, property, sales and other taxes in Champaign-Urbana, the rail yard that handles Cancer Support Center traffic moving around Illinois and between CN’s contribution provides psychosocial Chicago and Memphis. The Chicago area also counselling and wellness interventions for cancer boasts three CN CargoFlo® bulk handling centers patients and survivors as well as their families.

38 CN in Your Community Porter County, Indiana INDIANA

Our main line from the Detroit area to our main staff, and others). The CSU provides a proactive U.S. hub in Chicago passes through the approach to dealing with those in mental northwest corner of Indiana. While the number health crisis who are currently being boarded in of track-miles CN operates in Indiana is emergency rooms and jails. relatively small, the impact of the state could not City Life Center Gary be more significant. Gary is home to Kirk Yard, City Life provides a holistic model for reaching CN’s largest rail yard in the U.S., located on the Indianapolis students in the inner city. Its programs are former Elgin, Joliet and Eastern Railway. CN designed to help students with their education invested US$165 million to modernize and by addressing their spiritual, moral, health, expand Kirk Yard, one of only two CN hump safety, economic, and civic literacy needs. yards in the U.S. (CN has four hump yards on its entire network). In collaboration with the Gary Chamber of Commerce Indiana Railroad, CN opened an intermodal CN is a member of the Gary Chamber of facility in Indianapolis in 2013. Commerce, an organization that represents and promotes the interests of its members, develops and deepens local business networks, and Community engages in charitable activities that focus on local needs. Partnerships Indiana In Numbers As at December 31, 2016 In 2016, CN invested about C$90,000 in five Indiana-based organizations, including: Railroaders employed United Way 318 CN donated almost C$31,000 to the United Way 103 Route miles operated to support the following communities in Indiana: • Lake Area US$55M Local spending 1 • St. Joseph County 2 • Porter County US$23M Capital investments

Edgewater Behavioral Health Services C$91K Community partnerships Edgewater Behavioral Health Services has been successfully providing mental health treatment 1 Includes payroll, benefits and pensions services since 1974 and substance abuse 2 Includes IT and other treatment since 1980 for the most vulnerable children and adults in Northwest Indiana. CN’s contribution is going to the Crisis Stabilization Unit (CSU), a community collaboration of local stakeholders (law enforcement, first responders, hospitals, mental health and human services

CN in Your Community 39 Tipton County, Tennessee Tennessee

Western Tennessee is CN’s gateway to the United Way of the Mid-South south. CN’s yard in Memphis is a major freight CN donated almost C$38,000 to the United handling point and the center of CN’s U.S. Way of the Mid-South in 2016. The United Way operations south of Chicago. It is one of only improves lives by mobilizing the caring power two hump yards in the U.S. (CN has four hump of the community to advance the common good. yards on its entire network) and serves as an University of Memphis Intermodal Memphis interchange point with four other Class I Freight Transportation Institute railroads. The Memphis Yard is also the location The IFTI addresses critical issues affecting the of a major CN mechanical shop. An important planning, design and operation of the nation’s CN intermodal terminal is located in Memphis intermodal freight transportation systems. CN’s in the Frank Pidgeon Industrial Park. CN also funding helps the IFTI develop solutions in serves President’s Island, a center of industry in freight and logistics through research, Memphis. The birthplace of rock ‘n’ roll also education and technology transfer activities. boasts distribution facilities for forest products, metals and automobiles as well as a CN Memphis in May International Festival CargoFlo® bulk handling center and a logistics A feature at every major museum and gallery in park. Amtrak’s City of New Orleans service the Memphis area, International Week includes operates on CN tracks and stops in Memphis. Tennessee In Numbers breathtaking visual arts exhibits, delicious food Since 2005, we have invested more than samplings, culinary programs as well as musical As at December 31, 2016 US$140 million in our yards in Memphis. and dance performances by artists from a selected country. 562 Railroaders employed Community National Civil Rights Museum 161 Route miles operated The National Civil Rights Museum is located at Partnerships the former Lorraine Motel in Memphis, where 1 civil rights leader Dr. Martin Luther King Jr. was US$35M Local spending In 2016, CN invested about C$600,000 in six assassinated in 1968. The museum offers Tennessee-based organizations, including: US$40M Capital investments 2 visitors a chance to walk through history and Le Bonheur Children’s Hospital Foundation learn more about a tumultuous and inspiring US$9M Cash taxes paid 3 Le Bonheur Children’s Hospital is the only period of change. CN has a long-standing comprehensive pediatric medical center in the relationship with the museum related to Black C$598K Community partnerships Memphis region. Le Bonheur is recognized as a History Month. leader in pediatric medicine in the U.S. for 1 Includes payroll, benefits and pensions providing the highest level of care and research 2 Includes IT and other into the diseases that affect children. CN’s 3 Includes state, property, sales and other taxes support will help to expand the Children’s Foundation Research Institute and contribute to important research to advance the field of pediatrics.

40 CN in Your Community Brookhaven, Mississippi Mississippi

CN’s rail network criss-crosses the Magnolia Mississippi Children’s Museum State, with a major classification yard in Jackson The MCM strives to ignite a thirst for discovery, serving as an important hub for petroleum knowledge and learning in all children through headed to the western part of the state, coal hands-on and engaging exhibits and programs moving east to Alabama, grain shipping south focusing on literacy, the arts, science, health to the Gulf Coast for export, chemical products and nutrition. CN’s support is earmarked for the Canton headed north to the Midwest, and intermodal “Thomas and Friends: Explore the Rails” exhibit, Jackson products destined throughout North America. which focuses on education in science, Amtrak’s City of New Orleans service stops in technology, engineering and math during early Natchez Jackson at CN’s rail yard. CN also has an elementary grades. Pascagoula automotive distribution facility serving the Acona Community Outreach Gulfport Nissan assembly plant in Canton. CN is supporting the Caring for Our Youth project, which provides activities and programs Community to promote health and safety of children in the community. The goal is to educate parents on Partnerships the prevention of childhood injuries and the importance of good nutrition and exercise. In 2016, CN invested about C$130,000 in six Mississippi In Numbers Mississippi-based organizations, including: The Good Samaritan Center As at December 31, 2016 The Good Samaritan Center’s mission is to United Way assist families and individuals in emergency CN donated over C$21,000 to the United Way situations. CN Account Manager Jayne Phillips 320 Railroaders employed to support communities in Southeast Mississippi volunteered 60 hours at the organization’s thrift and the Capital Area. store located right across the street from CN’s 575 Route miles operated Hope Enterprise Corporation yard in Jackson. CN provided a grant under its 1 Hope provides affordable financial services to CN Railroaders in the Community program. US$66M Local spending fulfill its mission of strengthening communities, Capital investments 2 building assets, and improving lives in US$68M distressed communities in the Mid-South. US$14M Cash taxes paid 3

C$134K Community partnerships

1 Includes payroll, benefits and pensions 2 Includes IT and other 3 Includes state, property, sales and other taxes

CN in Your Community 41 Manchac, Louisiana Louisiana

At the southern terminus of CN’s North American network, Louisiana originates and terminates Community growing volumes of petrochemical, coal and Partnerships grain rail traffic, most notably in the triangle formed by Hammond, Baton Rouge and the In 2016, CN invested about C$120,000 in Port of New Orleans. CN’s major yards are in 10 Louisiana-based organizations, including: Baton Rouge, Geismar and Harrahan (Mays Yard) United Way outside of New Orleans. At Mays Yard, CN Hammond CN donated over C$26,000 to the United Way connects to the New Orleans Public Belt Baton Rouge to support communities in Southeast Louisiana Railroad (NOPBR), which links the city’s six New Orleans and the Capital Area. Class I railroads. New Orleans also has a modern intermodal facility that receives consumer Knock Knock Children’s Museum goods via containers for distribution across The aim of the Knock Knock Children’s Museum North America. Amtrak’s City of New Orleans is to deliver extraordinary play experiences and service terminates in New Orleans, south of programs to inspire young children and promote Mays Yard. In Louisiana, CN has two bridges their intellectual curiosity, self-expression and over the Bonnet Carré Spillway. early literacy development. Louisiana In Numbers Louisiana Art and Science Museum As at December 31, 2016 “CN is helping move Louisiana’s Housed in the Yazoo and Mississippi Valley economy forward, creating jobs Railroad Company Depot in Baton Rouge, the and linking our state to national and global marketplaces.” museum seeks to enhance the understanding 294 Railroaders employed Congressman Garret Graves, and appreciation of art and science for general Louisiana audiences and students by presenting unique, Route miles operated 239 educational and entertaining experiences that encourage discovery, inspire creativity, and US$24M Local spending 1 foster the pursuit of knowledge.

2 The Port of New Orleans has an intermodal rail US$33M Capital investments Community Foundation of Acadiana terminal adjacent to its Napoleon Avenue The Community Foundation of Acadiana is the 3 Container Terminal providing on-dock access for US$6M Cash taxes paid trusted philanthropic leader and resource for all rail shipments. The new US$25-million donors and philanthropists, non-profits, and Mississippi River Intermodal Terminal is a modern, C$119K Community partnerships community leaders in southern Louisiana. efficient intermodal transfer terminal located The Foundation focuses on connecting donors within the container yard, offering on-dock 1 Includes payroll, benefits and pensions to community needs and opportunities, and 2 access and improving our link to the terminal Includes IT and other positively impacting the community. 3 Includes state, property, sales and other taxes and helping to grow our container volumes.

42 CN in Your Community Graves County, Kentucky KENTUCKY

CN has two main line corridors running through KENTUCKY In Numbers the western tip of Kentucky, linking CN’s As at December 31, 2016 network in Illinois to Tennessee and points south to the Gulf Coast. Of the many Railroaders employed commodities originating in the Bluegrass State 17 are coal and automobiles. Amtrak’s City of New Route miles operated Orleans passenger rail service operates on CN 98 tracks and stops in Fulton. US$17M Local spending 1 Community US$7M Capital investments 2 Partnerships US$2M Cash taxes paid 3 Fulton

Mayfield-Graves County United Way 1 Includes payroll, benefits and pensions The Mayfield-Graves County United Way 2 Includes IT and other improves lives by mobilizing the caring power 3 Includes state, property, sales and other taxes of the community to advance the common good. Alabama

CN’s rail network in Alabama is centered around Alabama In Numbers access to the Port of Mobile, where until recently As at December 31, 2016 activities have been focused on the import and export of coal. 6 Railroaders employed With increased Panama Canal capacity and new facilities at the Port of Mobile, CN is looking to 26 Route miles operated draw increased volumes of container traffic entering North America via the Gulf of Mexico. US$6M Local spending 1 Mobile

2 Community US$1M Capital investments Partnerships US$335K Cash taxes paid 3 Christmas for Kids 1 Includes payroll, benefits and pensions 2 Includes IT and other CN sponsors Progress Rail’s annual Christmas for 3 Includes state, property, sales and other taxes Kids golf tournament. Progress Rail employees use the funds raised to buy Christmas gifts for children in need in Northeast Alabama.

CN in Your Community 43 Greenville, Pennsylvania OTHER STATES

Extending Our Reach Ohio Community CN’s track extends to a yard in Toledo for CN has facilities in several other U.S. states, interchange with eastern railroads. With a focus Partnerships including: on serving local interests, linking industries, In 2016, CN invested about C$260,000 in nine expanding our reach and providing flexibility, organizations based in these states, including: we count on our subsidiaries, the Bessemer and Lake Erie Railroad (BLE) and Grand Trunk United Way of Ashtabula County, OH Western Railroad (GTW), to help us deliver in United Way of Greater Toledo, OH Ohio. The BLE connects at Conneaut docks. United Way of Butler County, PA Pennsylvania United Way of Mercer County, PA Our main line runs from our marine bulk United Way of Buffalo and Erie County, NY facilities in Conneaut, OH, on Lake Erie, moving CAN/AM Border Trade Alliance (NY) iron ore to steel plants in the Pittsburgh area. The Peddie School (NJ) We also have a forest products distribution center in DuBois.

New York and New Jersey CN’s network includes two forest products distribution centers, one in North Buffalo, NY, and another in North Bergen, NJ, just north of New York City.

CN directly serves industrial, petrochemical, coal, grain, fertilizer, automotive and consumer goods markets in 16 states.

44 CN in Your Community Hervey City, Illinois

CN in Your Community 45 Ottawa, Ontario

46 CN in Your Community CN Stronger Communities Fund

At CN, we take pride in how we do our job of CN Miracle Match moving customers’ goods safely and efficiently. Caring and Solidarity CN encourages individuals and corporations to We are also proud of what the company stands We believe that one of the best ways to build make charitable donations in support of for: a set of core beliefs that drive how we stronger communities is to actively contribute children’s hospitals by matching funds raised conduct our business every day and that support to organizations, programs and initiatives that through the fundraising campaigns of three our continuing transformational journey. promote caring and solidarity. selected hospitals each year. CN has helped We recognize our responsibility to the raise approximately $13 million for pediatric communities in which we operate – not only in Welcome Fund for Syrian care since CN Miracle Match was launched in our commitment to safety, but also in making Refugees London, ON, in 2006. Through Miracle Match, communities better places to live and work. This CN led the way among Canada’s business CN enables children’s hospitals to purchase spirit of caring is expressed in the CN Stronger community by pledging $5 million to assist much-needed equipment, expand their programs Communities Fund, a community investment Syrian refugees resettling in Canada. The and facilities and continue to make an important program that focuses on five core areas: Welcome Fund supported community-driven difference to families and communities. • Caring and Solidarity solutions to help government-sponsored • Safety and Sustainability families who recently arrived from Syria transition into suitable permanent housing. • Diversity • Transportation Education United Way • CN Railroaders in the Community CN donated $1.6 million to the United Way in 2016 to support communities all along its network, in both Canada and the U.S.

On the Tip of the Toes Foundation CN supports the foundation’s mission to help How to apply for young people living with cancer regain their sponsorship or donation well-being by facing the challenge of an from the CN Stronger exceptional therapeutic adventure expedition. Communities Fund: Supervised by medical and outdoor experts, Please visit our website at these expeditions aim to change the image of cn.ca/community for more cancer for the participants and the general information on our eligibility public alike. Magpie River, Ontario requirements and community investment areas of focus.

CN in Your Community 47 Safety and Tree Canada FCM/RAC Proximity Initiative Since 2011, CN has planted 1.6 million trees in CN works with the Federation of Canadian Sustainability partnership with Tree Canada. CN supplies the Municipalities (FCM) and the Railway funds and ideas for where trees should go and Association of Canada (RAC) to prevent and We are focused on conducting our operations Tree Canada takes care of the planning and resolve issues that may arise when people live safely and in a manner that protects the natural sourcing. It’s a smart partnership that means and work in close proximity to railway environment, and we support organizations major benefits for the communities these new operations. The FCM/RAC Proximity Initiative that further this end. trees call home. was established in 2003 and is co-chaired by Sean Finn, EVP of Corporate Services and Chief All Aboard for Safety Program In addition to their obvious ecological benefits, Legal Officer at CN, and Bob Long, Councillor trees can provide economic benefits to For more than 25 years, All Aboard for Safety for the Township of Langley, BC. By developing neighbourhoods. They can help save on home has been our flagship community education proximity guidelines and improving stakeholder heating and air conditioning bills, shielding program to help prevent accidents on or near awareness, the Initiative aims to address homes from the wind and cold in winter and railroad property. Every year, CN employees railway-community issues, including safety, offering shade in the summer. Neighbourhoods make hundreds of presentations and talk to noise and vibration. with trees also tend to have a greater real more than 300,000 children and adults at estate value. Another key factor is that many Several Canadian municipalities have already schools and community events in Canada and studies point to the fact that trees play a large adopted the guidelines, and several others are the U.S. about the importance of safety and the role in providing psychological and physical looking to implement them. Preventing dangers of walking or playing on or near well-being to people. proximity issues is a shared responsibility. railway tracks. For more information, go to: proximityissues.ca

Montreal, Quebec

48 CN in Your Community Mont Sainte-Anne, Quebec

Diversity Having a workforce with unique talents that reflects the diversity of the communities in which we operate is a key contributor to CN’s success. We invest significant efforts in attracting and hiring a diverse workforce. CN’s Transportation Education policy of inclusion, diversity and tolerance also provides support to organizations that promote By supporting transportation education, CN is Queen’s University inspiring and helping today’s youth to become the advancement of women, Aboriginal Queen’s University, one of Canada’s oldest tomorrow’s railroaders – and leaders. We communities and other groups. For example: degree-granting institutions, is a full-spectrum, promote and support transportation-related research-intensive university that conducts education in the following areas: Assembly of First Nations leading-edge research in a variety of areas. The AFN is a national advocacy organization • Trade and apprenticeship programs representing First Nation citizens in Canada, • College and university programs AREMA Educational Foundation which includes more than 900,000 people • Scholarship and bursary programs The AREMA Educational Foundation was living in 634 First Nation communities and in established by the American Railway cities and towns across the country. Canadian Rail Research Engineering and Maintenance of Way Laboratory Association (AREMA) to promote educational Canadian Association for activities related to railway engineering. The The Canadian Rail Research Laboratory (CaRRL) Disabled Skiing Foundation provides scholarships to is Canada’s premier education and research engineering students specializing in the railway CADS provides opportunities for people with program in railway engineering. CaRRL is also industry and supports other educational and disabilities to experience the joy of participating part of the affiliated lab program of the training endeavors that help ensure the future and competing in alpine adaptive snow sports. Association of American Railroads’ of the profession. CADS does this by developing and promoting Transportation Technology Center. adaptive snow sports through partnerships, Housed within the University of Alberta’s training, and instructor certification programs. Department of Civil and Environmental Engineering, CaRRL offers railway-specific Alberta Council of courses and features a large dedicated Women’s Shelters laboratory space inside the Natural Resources ACWS supports its members to end domestic Engineering Facility. The CaRRL research violence by conducting action-based research, program focuses on scientific and technological educating the public about domestic violence research to support key Canadian and North and women’s shelters, as well as creating tools American priorities of ground hazards (subgrade) and professional development opportunities. and winter service reliability and capacity.

Orlando, Florida

AREMA 2016 Annual Conference & Exposition, Orlando, Florida

CN in Your Community 49 Everett Craig: On call for a In recognition of Dora’s volunteer efforts, the CN Railroaders tight-knit community CN Railroader in the Community program contributed $1,000 to The Haven House for in the Community Growing up watching his father volunteer for the personal items, clothing, shoes, school supplies Valemount Volunteer Fire Department, Everett We are proud of our employees, retirees and and other necessities for the women and Craig couldn’t wait to turn 18 and get involved. their families who volunteer their time to make children staying at the shelter. their communities stronger and better places to “Coming from a small town of 800 people, live and work. Over the past five years everyone knows each other, so helping out feels CN Employees open their hearts (2011-2016), the CN Railroaders in the natural,” says Everett, who joined CN in 2011 to a Syrian refugee family Community program has recognized these acts and currently works as a Foreman – Engineering As CN Railroader in the Community Caroline of kindness by providing $4.5 million in grants in Valemount, BC. to the community-based charitable Drouin watched footage of the hardships facing Everett spends 100 hours each year on call or organizations volunteers choose to support Syrian refugees, she felt compelled to act. training. The CN Railroader in the Community through their efforts. Together with CN colleagues Johanne Cavé, grant of $5,000 means his fire department can Senior Counsel, and Christine Deschamps, pay for tools and equipment used in advanced Insurance Manager, and CN retiree Marie-Andrée training, like live-burn training. This training is Vaillancourt as well as other friends and family, essential for firefighters to enter a burning the group decided to welcome and support a building and do fire suppression from the inside. refugee family of five from Syria. “Without this facility, the department would “When I read the story of the Okla-Ataya family, spend thousands sending everyone out of town I knew we were doing the right thing: giving a to train,” Everett explains. whole family a second chance at a decent life,” says Caroline, Director of Workforce Planning Dora Nelson: A big heart leads based in Montreal, QC. to big donations Caroline and Johanne worked with Missions CN Railroader in the Community Dora Nelson Jésuites, a church organization, to prepare for believes in paying it forward, and enjoys getting the family’s arrival in Montreal. The organization involved in grassroots projects that help less received a CN Railroader in the Community fortunate families in her neighbourhood. So, Welcome Refugee grant for the Okla-Ataya family. when she learned that The Haven House, a local shelter for battered women and their children, needed clothing for its residents, she got to work. “I organized a clothing drive and, with the support of my generous CN co-workers, we donated about 10 large garbage bags of women’s and children’s clothing,” explains Dora, Chief Intermodal Clerk in Harvey, IL, who joined CN in 2008.

“It’s very heartwarming that CN gives to charities that employees care about.” – Everett Craig

50 CN in Your Community “Being able to give back makes me feel wonderful, and I’m excited we have CN’s support.” – Dora Nelson

CN in Your Community 51 “Sometimes we forget how lucky we are to be working for a company like CN. It is our responsibility to give back to those in need. By supporting charities, we also make our own lives better and build healthier communities.” – Chantale Lauzon, CN Employees’ and Pensioners’ Community Fund

52 CN in Your Community CN Employees’ and Pensioners’ Community Fund

Ride for Research CN’s Christmas Express On September 30, 2016, for the seventh year in The CN Christmas Express adventure took place a row, the Fund took part in the Ride for in Edmonton, AB, on November 25, 26 and 27, Diabetes Research at Place Bonaventure in 2016. CN’s helpful and enthusiastic volunteers Montreal, QC. The Ride is a unique event that decorated the locomotives with Christmas lights The CN Employees’ and Pensioners’ Community brings together downtown Montreal businesses and the lead engine’s lights were programmed Fund is celebrating 50 years of giving. Today, in the fight against a disease that affects more to flash to the beat of Christmas music. In all, the Fund is one of the largest and most than three million Canadians and a growing over 2,000 passengers departed CN’s Walker successful of its kind in Canada thanks to the number of children every year. During the event, Yard and enjoyed one of the eight 16-km rides. generosity of CN’s active and retired employees participants on each team of five CN employees Santa Claus made an appearance and handed and the hard work of many volunteers who have rode a stationary bike for seven minutes at their out gifts to the children. The activity helped helped over the years. Run by CN employees own pace. This year, 35 CN employees joined raise $21,925 to benefit the Stollery Children’s and pensioners acting on behalf of their forces for the Ride, raising $12,857. Hospital Foundation in Alberta. colleagues, the Fund is a non-profit organization that organizes fundraising activities and an annual campaign in support of various charities Edmonton, Alberta across Canada. CN Employees’ and Pensioners’ Community Fund Last year’s campaign met with unprecedented success, raising more than $1.9 million. Over 935 de La Gauchetière Street West, the past 10 years, the Fund has raised more 2nd Floor than $14.7 million to benefit non-profit Montreal, Quebec organizations dedicated to helping those in H3B 2M9 need. The Fund: Toll-free: 1.877.552.7555 • Supports more than 500 health care, Email: [email protected] research, and charitable groups communityfundcn.com Photo: Jeff Wallace • Directs every dollar donated directly to the designated organizations “Turnout was great! And many across St. Albert simply came out to watch the train go by.” – Brittany Rendell, CN Operations Analyst, Edmonton

CN in Your Community 53 Frequently Asked Questions

The following questions address the most Trains blocking roadways for extended The crossings in my community are in frequent concerns raised through the CN Public periods are a real concern in my poor condition. What is CN doing to Inquiry Line. For information about any other community and residents find them address this? aspect of CN’s business and operations, we inconvenient. What can be done to We recognize the importance of maintaining encourage you to contact our Public Inquiry reduce the number of blocked crossings? the condition of all crossings for which we are Line at 1.888.888.5909. According to Canadian Rail Operating Rule responsible and inspect our public crossings on (CROR) 103(d), no part of a train or engine may a regular basis. Should you have any concerns stand on any part of a public crossing for longer about the condition of a particular crossing, than five minutes when vehicular or pedestrian please call our Public Inquiry Line at traffic requires passage. However, this does not 1.888.888.5909. We will refer your call to the apply to private crossings. When emergency local track supervisors who will assess the vehicles require passage, railways must clear crossing and make the necessary repairs. both public and private crossings as quickly as CN also works in partnership with road possible. authorities to maintain crossings and brings to their attention those crossings that require While CN makes every effort not to block maintenance for which they are responsible. crossings, there are unforeseen instances such as weather, mechanical failure or loss of air Residents in my community are pressure that can cause a train to stop, which complaining about trains whistling at all may result in a blocked crossing. CN crews are hours. Can CN stop using whistles? immediately aware when a train is blocking a road crossing and make every effort to clear the While we understand that whistling may be passage as soon as possible. disturbing at times, CN is federally regulated and governed by Canadian Rail Operating Rules In case of emergency, motorists are encouraged (CROR), which mandate whistling regulations. to contact the CN Police Service emergency number – 1.800.465.9239 – which is posted Under CROR, Rule 14 (l), train crews are at every public crossing on our network. In required to whistle at all public crossings. Train addition to the phone number, the sign includes whistles are safety devices that alert motorists the CN subdivision name and mileage point. and pedestrians to the presence of an This information may be used by emergency approaching train and warn trespassers away responders as well as the public to report an from the rail right-of-way. Locomotive engineers emergency. This phone number is staffed 24 follow a detailed set of instructions under the hours a day, seven days a week. CROR that outline when a whistle must be sounded and the whistling sequence to be For further rules surrounding blocked crossings, used. Train crews will also use the whistle if please visit the Transport Canada website at there is a work project in the area to notify the tc.gc.ca where this information can be found work gang on or near the track that a train is under the Rail heading. approaching. Railroads are federally regulated in the U.S. However, the Federal Railroad Administration does not regulate the length of time a train may block an at-grade crossing.

54 CN in Your Community In certain circumstances, a particular crossing What can be done about idling trains? The CN property in my community is not may be exempt from whistling requirements. In My community has raised concerns about being maintained adequately. Who order to obtain this exemption, a municipality the noise and/or diesel fumes. should I contact? must take a number of steps: Our crews are trained on fuel conservation We make every effort to maintain our property 1) The municipality needs to submit a request practices to reduce our carbon footprint, and we are committed to business practices to the railway including a detailed crossing including locomotive shutdowns in our yards. that protect the natural environment, prevent safety assessment on the conditions at the However, locomotives may need to be left idling pollution, reduce our greenhouse gas emissions crossing by a qualified external consultant. due to various operating requirements such as and conserve natural resources. Waste 2) If it is determined that safety will not be weather and maintaining air pressure for management is important to us and we are compromised and that the crossing meets braking and starting systems. addressing this issue with two key initiatives: removing old rail ties from our rights-of-way the prescribed conditions of Transport Where possible, many CN locomotives make and establishing an aggressive waste reduction Canada, the municipality must then give use of SmartStart technology, which is an program for our buildings and yards. Should you public notice and notify each relevant Automatic Engine Start Stop system for have concerns regarding property maintenance, association of its intent to pass a resolution locomotives. Over half of the locomotives in our please call our Public Inquiry Line at declaring that it agrees that whistles should active fleet are equipped with SmartStart 1.888.888.5909. A member of the team will not be used at the crossing. technology. This system automatically triggers communicate your concerns to our Engineering 3) Finally, the municipality must pass the the locomotive to either safely shut down or personnel. resolution. restart when certain parameters have been met. The complete application procedure to pursue Should you have concerns regarding idling or How do I stay connected with CN? anti-whistling measures may be found on the diesel fumes, please call our Public Inquiry Line 935 de La Gauchetière Street West Transport Canada website at tc.gc.ca under at 1.888.888.5909. We will ensure our Montreal, Quebec H3B 2M9 Rail Safety. Operations personnel are aware of your concerns. They will assess the location to Toll-free: 1.888.888.5909 In the United States, CN is federally regulated determine if options exist. Email: [email protected] and governed by the Train Horn Rule issued by cn.ca the Federal Railroad Administration. Locomotive engineers must begin to sound train horns at facebook.com/CNrail least 15 seconds, and no more than 20 seconds, linkedin.com/company/cn in advance of all public at-grade crossings. Further information on the process surrounding twitter.com/CN_Comm the establishment of Quiet Zones can be found on the Federal Railroad Administration website at fra.dot.gov.

CN in Your Community 55 best railway inNorth America. every dayandsupportourcommitmenttobethe core beliefsthatdrivehowweconductourbusiness proud ofwhatourcompanystandsfor: asetoffive customers’ goodssafelyandefficiently. We arealso At CN, wetake prideinhowwedoourjobs tomove cn.ca/community Shareholders V Creating alue for Our Roleasa the Economy Backbone of Playing

Customers TOGEHER V Creating alue for Operational and Service Excellence Delivering Responsibly Safely and Delivering

03/2017