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Visit ups.com/international Canada Guide: Overview or call UPS International Customer Service at 1-800-782-7892.

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When it comes to international trade, no country has more to offer than Canada. Literally. Canada, after CANADA St. John’s all, is the U.S.’s largest trading partner, with more Edmonton than $1.8 billion worth of trade moving between our nations daily. Canada also has a GDP of $1.68 trillion and industries as diverse as automotive, aerospace, Charlottetown Moncton mining and renewable energy. Regina Halifax *Principal locations displayed City Yet for all this opportunity, Canada is still another country. It has its own laws and regulations that must be followed, and that’s where UPS can make Toronto all the difference. UPS in Canada Hamilton UPS is one of the world’s largest customs brokers. Windsor We know the ins and outs of getting your product to Established: 1975 customers in Canada because we’ve been there for Flights: 88+ daily Key UPS Air Hubs Facilities: 74 40 years. Our extensive network in trade management Multiple UPS Package Facilities Airports Served: Intra-Canada: 30 and import/export technologies allows us to reach International: 7 UPS Air and Freight Forwarding Locations every part of Canada, including the far reaches of the Hubs: Mirable, QC; Hamilton, ON; Ottawa, ON; Toronto, territories. When you team with UPS, you not only get ON; Calgary, AB; Vancouver, BC; Winnipeg, MB a company that can deliver your shipments; you get a UPS Supply Chain Solutions® Facilities: 24 partner that can assist you with any details or questions ® Points of Access: More than 1,500 (The UPS Store locations, Economy that can come up along the way. UPS Drop Boxes, authorized shipping outlets, customer centres and UPS Access Point® locations) Canada is the largest U.S. trading partner. Let this guide be your playbook for building up or Special Expertise: Machinery and equipment, high-tech and expanding your supply chain and distribution network durable consumer goods. Currency: Canadian dollar (CAD) in Canada. You’ll find all the information and resources Efficiency: Strategic facilities located close to borders and GDP (2016 est.): Purchasing Power Parity $1.674 trillion major cities. Exports: $390.1 billion (2016 est.) you need to help cover the finer nuances of bringing Major Industries: Motor vehicles and parts, industrial machinery, your business north. Best of all, know that you’re not aircraft, telecommunications equipment; alone in this endeavor. When you choose UPS, you get chemicals, minerals, food products, plastics, Country Facts the best and most frequent transit times and a global fertilizers; wood pulp, timber, crude petroleum, natural gas, electricity, aluminum. logistics provider. Capital: Ottawa Imports: $419 billion (2016 est.) Population: 35,362,905 (July 2016 est.) Machinery and equipment, motor vehicles and Area: 9,984,670 km2 (about 3.7 million mi2) parts, crude oil, chemicals, electricity, durable Language: English, French consumer goods.

Source: U.S. Department of State; CIA World Factbook © 2016-2017 of America, Inc. | All rights reserved. 1 Visit ups.com/international Canada Guide: Greater Options or call UPS International Customer Service at 1-800-782-7892.

UPS offers the most delivery options to and from Canada. We have seven air hubs, 74 facilities and 24 Supply Chain Solutions® facilities in Canada that give us reach and efficiency across all the provinces and territories. Our extensive We know the “Eh,” B, C’s customs brokerage network enables us to get your shipments across the border in either direction seamlessly and on time. Whether your shipping needs involve large freight, small packages or anything in between, UPS has the of getting your items to options and logistics to help build your presence in Canada or reach customers. and from Canada. UPS Export to Canada (as of July 2017) Customs Brokerage Network UPS Worldwide Our expertise with Canada’s documentation and customs requirements UPS Worldwide UPS Worldwide ® UPS Worldwide ® Transit Times ® ® Saver & UPS ® UPS Standard helps ensure compliance while reducing the chance of potential delays and Express Plus Express ® Expedited extra fees. We offer 24/7 customs services with commodity and security Express Freight inspections to facilitate smooth entry into the country. Additionally, when Calgary n/a 1 day — noon 1 day — end of day 2 days 4 days UPS is your brokerage service provider, we offer free routine customs clearance for your exports into Canada for most of our Worldwide services. Montreal n/a 1 day — 10:30 a.m. 1 day — end of day 2 days 4 days

Learn more about all UPS Customs Brokerage Network options here. Ottawa n/a 1 day — noon 1 day — end of day 2 days 4 days

Toronto 1 day — 9:00 a.m. 1 day — 10:30 a.m. 1 day — end of day 2 days 3 days UPS Capital® Services To Metropolitan Areas in Areas Metropolitan To Vancouver 1 day — 9:00 a.m. 1 day — noon 1 day — end of day 2 days 5 days

UPS Capital services offers a full range of financing and insurance options to help you operate with greater productivity and minimize risk when shipping from the U.S. to Canada. These options include: Package Transportation Billing Options Optional Services Freight Transportation Cargo Insurance Offered through UPS Capital Insurance Agency, Inc., this option insures your UPS Export Services to Canada goods in transit anywhere in Canada or the world, no matter how they move or where they are in your supply chain. • UPS Worldwide Express Plus® • Bill shipper • Dangerous goods/dry ice • Air Freight: UPS Next Day Air® Freight, • UPS Worldwide Express® • Bill receiver • UPS Paperless® Invoice UPS 2nd Day Air® Freight, UPS 3 Day Trade Credit Insurance • UPS Worldwide Express Freight® • Bill third party • UPS Returns® (all 5 options) Freight® Offered through UPS Capital Insurance Agency, Inc., this option enables you • UPS Worldwide Saver® • Split duty and VAT • Saturday Delivery • Ocean Freight: Full container, to grow your business in Canada safely while protecting you against customer • UPS Worldwide Expedited® • UPS Trade Direct® Less-Than-Container load (LCL) insolvency, bankruptcy and political risk. • UPS® Standard • World Ease® • UPS Freight®: Less-Than-Truckload (LTL), Truckload (TL) Global Asset-Based Lending For customers with goods warehoused off shore, or in transit from faraway places, that’s working capital that’s not really working for you. With this option, UPS Import Services from Canada you can borrow against offshore-warehoused or in-transit goods, as well as ® ® ® domestic inventory and receivables. This provides a secure revolving line of • UPS Worldwide Express Plus • Bill shipper • UPS Broker of Choice — • Air Freight: UPS Air Freight Direct , ® ® credit that can improve your company’s liquidity and financial flexibility. • UPS Worldwide Express • Bill receiver onsite or offsite UPS Air Freight Consolidated • UPS Worldwide Saver® • Bill third party • Dangerous goods/dry ice • Ocean Freight: Full container, Learn more about all UPS Capital® services options here. • UPS Worldwide Express Freight® • Split duty and VAT • UPS Import Control® Less-Than-Container load (LCL) • UPS Worldwide Expedited® • UPS Paperless® Invoice • UPS Freight®: Less-Than-Truckload (LTL), • UPS 3 Day Select® • UPS Returns® (all 5 options) Truckload (TL) Insurance is underwritten by an authorized insurance company and issued through licensed insurance producers affiliated with UPS Capital Insurance Agency, Inc., and other affiliated insurance agencies. UPS Capital Insurance Agency, • UPS® Standard • Saturday Delivery Inc., and its licensed affiliates are wholly owned subsidiaries of UPS Capital Corporation. Insurance coverage is not ® available in all jurisdictions. • UPS Trade Direct ® Loans made in California are pursuant to a Department of Business Oversight California Finance Lenders License. • World Ease Products may not be available in all areas and may be modified based on requirements. Check with your UPS Capital representative for local availability. Credit availability is subject to approval. All UPS Capital products in this guide are only available for shipments originating in the U.S. Calculate the times and costs for your shipping needs here.

© 2016-2017 United Parcel Service of America, Inc. | All rights reserved. 2 Visit ups.com/international Canada Guide: Competitive Advantage or call UPS International Customer Service at 1-800-782-7892.

In other words, the numbers are in your favor. You see, with UPS, you get an expansive network that has more options to Canada than our competitors. But the advantages don’t end there. We offer services like UPS Paperless® Invoice, To use a distinctly Canadian which speeds up the customs clearance process by transmitting data electronically. And there’s also our Quantum View® suite of services, which provides a detailed flow of tracking information, so that your shipments never seem out of metaphor, UPS is to delivery reach. In fact, regardless of your company’s specific needs, chances are UPS can help create the perfect solution. as the power play is to hockey.

UPS vs. Competitors: Express Export Services (as of July 2017)

Transit Times UPS Days in Transit Versus DHL Versus FedEx Calgary 1 day (noon) UPS — noon advantage FedEx — 10 a.m. advantage Montreal 1 day (10:30 a.m.) UPS — 10:30 a.m. advantage UPS — 10:30 a.m. advantage Ottawa 1 day (noon) UPS — noon advantage UPS — noon advantage 1 day Toronto UPS Worldwide Express Plus® by 9:00 a.m. UPS — 9:00 a.m. advantage UPS — 9:00 a.m. advantage UPS Worldwide Express® by 10:30 a.m. 1 day

®

To Metropolitan Areas in Areas Metropolitan To Vancouver UPS Worldwide Express Plus by 9:00 a.m. UPS — 9:00 a.m. advantage UPS — 9:00 a.m. advantage UPS Worldwide Express® by noon Saturday Delivery is available from United States to Canada. (Not available in all areas. Always check the international time in transit system for details of service availability within a country.) UPS vs. Competitors: Express Import Services (as of July 2017)

Transit Times UPS Days in Transit Versus DHL Versus FedEx UPS has a fully integrated network in Canada that is 1 day fast and enables us to give you more options than Calgary UPS Worldwide Express Plus® by 9:00 a.m. UPS — 9:00 a.m. advantage Parity our competitors. But where we really stand out is in UPS Worldwide Express® by 10:30 a.m. facilitating your ability to do business there. Whether 1 day you’re manufacturing and sourcing materials or simply Montreal UPS Worldwide Express Plus® by 9:00 a.m. UPS — 9:00 a.m. advantage Parity selling and delivering, our team and technology make it easy to plan and ship. Additionally, our exporting tools UPS Worldwide Express® by 10:30 a.m. enable you to find and manage harmonized tariff codes, 1 day calculate landed cost estimates and check compliance Ottawa UPS Worldwide Express Plus® by 9:00 a.m. UPS — 9:00 a.m. advantage Parity information, all in advance. Whether you’re exporting UPS Worldwide Express® by 10:30 a.m. from Yuma or importing from the Yukon, know you can 1 day always rely on UPS to get your items exactly where they ®

To Metropolitan Areas in Areas Metropolitan To Toronto UPS Worldwide Express Plus by 9:00 a.m. UPS — 9:00 a.m. advantage Parity need to go. UPS Worldwide Express® by 10:30 a.m. 1 day Vancouver UPS Worldwide Express Plus® by 9:00 a.m. UPS — 9:00 a.m. advantage Parity UPS Worldwide Express® by noon

© 2016-2017 United Parcel Service of America, Inc. | All rights reserved. 3 Visit ups.com/international Canada Guide: Regions & Industries or call UPS International Customer Service at 1-800-782-7892.

Canada’s exports do not fit a stereotype any more than those of the United States do. What this means for you is opportunity because, similar to the U.S., Canada is vast, regional and has a huge variety of industries and needs. At Contrary to what you may UPS, we know how to help businesses gain a strong foothold and flourish in Canada because we have been helping companies succeed in getting there for 40 years. We know where the best opportunities lie for everything from high have heard, lumberjacks, tech to professional services to industrial manufacturing. And to help you put this knowledge to use, we’ve teamed up with the U.S. Commercial Service (part of the International Trade Administration) to provide assistance in finding the hockey sticks and snow are customers and developing the export strategies best suited for your business. Canada is, after all, a diverse country not Canada’s chief exports. where you can find the market or niche that is just right for your company’s needs.

Provinces 1. 3. 8. -- Tourism: Employs 1 in 15 working -- Agricultural industry: Grain, livestock and their -- Fishing: Strong in both offshore and British Columbians. end products. inland fishing. -- Entrepreneurial activity: British Columbia -- Natural resources: Oil and gas, potash, uranium, -- Natural resources: Mining and drilling leads the country in start-up businesses. and other mining. are strong in this province. -- Other key industries: Forestry, fishing, -- Manufacturing: Strong presence in food, beverages, -- Shipping: Major North American port mining (gold, silver, other minerals). chemicals, machinery and wood products. in Halifax. 2. 4. 9. -- Energy industry: Accounts for 25% of province’s GDP. -- Agriculture: Wheat accounts for 40% of Manitoba’s -- Smallest province in size and population. Includes oil sands, natural gas and coal. sizable crop production. -- Agriculture: Famous for its potatoes. -- Agriculture: Alberta is Canada’s second-largest -- Manufacturing: Strong in food, machinery, -- Tourism: Majority of jobs are in tourism 13 Yukon agricultural producer. transportation equipment and clothing. and small businesses. -- Forestry: Third-largest industry in province. -- Mining: Also strong in the province, large source 10. Newfoundland of employment. -- Fishing: Biggest industry, developing new strategies and 12 Northwest Territories 5. techniques to align with quota and depletion issues. -- Automotive: Home to plants for seven of the world’s -- Mining: Exports of $700 million annually, mainly 11 Nunavut largest vehicle manufacturers. iron ore. -- Information technology: Huge growth potential, -- Pulp and paper mills: Third-largest industry thanks in part to the technology triangle of Toronto, in province. Ottawa and Waterloo. -- Other important industries: Aerospace and aviation, Territories 1 British Columbia forestry (northern area of the province). 10 Newfoundland 11. Nunavut 6. Quebec -- Smallest population in Canada. 2 Alberta -- Tourism: French-speaking Montreal is considered -- Inuit population: 80% of people in territory. 4 Manitoba Canada’s cultural capital. -- Industries: Mining and resource development. -- Aerospace: Several international companies are Prince Edward Island 12. Northwest Territories headquartered here. -- Economic development: Major investing in 9 -- Hydroelectric: Employs many, with world industry 3 Saskatchewan entrepreneurial endeavors. 6 leader Hydro-Québec headquartered here. -- Important industries: Energy, mining (diamonds and 5 Ontario -- Mining and forestry: Export revenue in the billions. Quebec 7 minerals), oil and gas. 7. New Brunswick 13. Yukon -- Main industries: Manufacturing and tourism. 8 -- Mining: 30% of the economy. People per km2 -- Natural resources: Fishing, forestry, energy -- Film industry: Majestic landscapes and long summer Nova Scotia and mining also important industries. 20–30 2–5 days make the Yukon popular for location shooting. -- Other industries: Business and administration, fishing, 10–20 0–2 and trapping. 5–10

Source: © 2016-2017 United Parcel Service of America, Inc. | All rights reserved. http://www.canadianimmigration.net/blog/choose-wisely-immigration-to-canadas-provinces-and-their-main-industries/ 4 Visit ups.com/international Canada Guide: Cultural Insights or call UPS International Customer Service at 1-800-782-7892.

Boxing Day is December 26th, a national holiday in Canada and not a time to do normal shipping. The name comes from the old tradition of servants being given Christmas boxes by their employers, filled with things to share with their own How great is this? Canada has families on the day after Christmas. Today, it’s more about shopping and watching hockey, but knowing about it and the a holiday devoted to boxes. topics below could make a big difference in building relationships with your future associates.

CANADIAN THANKSGIVING TECHNOLOGY TRIANGLE MULTICULTURALISM

October: Now this is the perfect month to Where do Canada’s best technology minds go Did you hear the one about the Canadian, celebrate Thanksgiving. when they have a brilliant idea? the Canadian and the Canadian?

Canadians love to celebrate Thanksgiving as much as Just as we have our Silicon Valley, Canada has its own This is no joke: Canada embraces its multicultural we do. Only they do it earlier. Thanksgiving in Canada hub of technology industries dubbed the Technology population. Regardless of ethnicity or background, falls on the second Monday in October and it’s as Triangle. Centered around the cities of Waterloo, the people of Canada are united in one aspect: they much of a holiday there as it is here. Most people have Ottawa and Toronto, it is a hotbed for new ideas, all proudly consider themselves and each other to be the day off from work, schools are empty and no one start-ups and highly educated talent. Also called the true Canadians. This makes Canada one of the warmest is expecting to receive or send a shipment. So when Ontario Technology Corridor, this area is in a province places to do business (despite what the thermometer the second Monday in October rolls around, be sure to that generates 37% of Canada’s GDP. It’s the perfect says). From having both English and French as official wish your Canadian colleagues a happy day and save region to start in if you are looking to expand a tech languages countrywide to hosting the biggest Caribbean your delivery expectations for Tuesday. business or cater to a cosmopolitan workforce. festival outside the Caribbean, Canada is truly the sum of its diverse parts. Rest days are Saturday, Sunday and official holidays. Keep track of international holidays here.

© 2016-2017 United Parcel Service of America, Inc. | All rights reserved. 5 Visit ups.com/international Canada Guide: Shipping Information or call UPS International Customer Service at 1-800-782-7892.

We share many common values and the longest undefended border with our neighbor to the north. Alas, this does not give us a free pass on the usual import/export paperwork and rules. Fortunately, when UPS is a part of your team, these Learn the finer nuances of logistics can become easier. Use the information below to access everything you need, from essential paperwork to unique customs information, but also know we are available to answer any specific questions. After all, when you choose doing business with our UPS to be your shipping partner, our expertise becomes your expertise. northern neighbor.

Essential Paperwork Prohibited or Restricted Commodities Unique Customs Info

Select the links below to access the forms you need. In addition to the commodities that UPS prohibits to all countries served Canada Customs assesses and collects tariffs. Because the U.S. is a member of (listed here), it is prohibited to ship the following commodities to Canada. the World Trade Organization, imports from the United States are assessed at U.S. Export Forms: from the U.S. to Canada the Most-Favored Nation (MFN) rate. • Commercial Invoice — Three signed copies required unless using • Baby Walkers UPS Paperless® Invoice • Paintball Markers and Air Soft Guns Import Value Limits to Canada: -- UPS Paperless® Invoice is available for U.S. small package exports • Personal Effects • In most cases, when the value of the shipment is equal to or less than the to Canada. • Products Made in Iran de minimis value of CAD $20, the shipment may enter the country duty -- Shipments of documents in a UPS Express® Letter Envelope do not and tax free. This means there is no extra cost to the shipper or consignee; require an invoice. Complete list of prohibited items to Canada here. a broker is not required. • NAFTA Certificate of Origin or U.S. Certificate of Origin • When you know and understand de minimis value, you can plan accordingly (when applicable) (always within the guidelines and regulations). For example, a strategy of making smaller, more frequent shipments might enable your shipments to • Electronic Export Information (not required for exports to Canada UPS Paperless® Invoice unless an export license or permit is required) have a de minimis value of CAD $20 or less. In such a case, customers’ needs • U.S. Exporter Power of Attorney (POA) (when applicable) could be met efficiently due to a streamlined entry and tax exemption. Just UPS Paperless® Invoice simplifies your paperwork by eliminating the need • Packing List be sure to research your own particular product, as not all commodities are for paper commercial invoices. It allows you to integrate order and shipment subject to de minimis even though they may be under CAD $20 in value. U.S. Import Forms: from Canada to the U.S. processing electronically, and it reduces customs holds by streamlining the • Commercial Invoice — Three signed copies required unless using customs clearance process through transmitting information digitally. Special Clearance Requirements: • Repair and Warranty Shipments • USDA Inspections UPS Paperless® Invoice Learn more about UPS Paperless® Invoice here. • Solid Wood Packing Material -- UPS Paperless® Invoice is available for U.S. small package exports to Canada. Find details and search Special Clearance Requirements here. -- Shipments of documents in a UPS Express® Letter Envelope do not require an invoice. Declared Value NAFTA Information • NAFTA Certificate of Origin (when applicable) Tariffs and quotas were eliminated on most products made in the U.S., Mexico • U.S. Import Power of Attorney and Bond (when applicable) When you ship with UPS, all domestic and international shipments and all and Canada under the North American Free Trade Agreement (NAFTA). This • Packing List pallets in a UPS Worldwide Express Freight shipment automatically have created competitive advantages by enabling companies to lower costs by Declared Value of up to US $100. Should the value of your goods exceed spreading production lines across the three countries. NAFTA is credited with To learn more about how to complete these forms, that amount, you can declare a value of up to US $50,000 per package or US the increased development of global supply chains in industries as diverse as download this detailed reference guide. auto manufacturing, electronics, machinery and appliances. Thanks in part to $100,000 per pallet for an additional charge on most shipments. NAFTA, Canada was the top purchaser of U.S. exports in 2016 (https://ustr.gov/ Find and search all international forms here. Learn more about Declared Value here. countries-regions/americas/canada). If your product qualifies, use the “NAFTA Certificate of Origin” form.

Prepayment of Duties and Taxes Online For more information on NAFTA rules and regulations specific to Canada, visit here.

A new service for consignees of cross-border shipments to prepay duties Find more information on trade regulation exclusive to and taxes online prior to delivery for any package that is cleared by UPS Canada here. brokerage. This service is available from the U.S., or any export country, to Canada and 15 other destination countries when UPS is the broker.

© 2016-2017 United Parcel Service of America, Inc. | All rights reserved. 6 Visit ups.com/international Canada Guide: Resources & Glossary or call UPS International Customer Service at 1-800-782-7892.

At UPS, we hope to make shipping to Canada feel as smooth as sliding a polished rock across a pristine sheet of ice. Use the following tools, links and glossary to help you get your deliveries where they need to go efficiently and by-the-rules. Going global is just a From online tools that can help streamline the import/export process to useful third-party links to relevant government stone’s throw away. resources, we are committed to taking guesswork out of bringing your business to the Canadian market.

Online Tools UPS Billing Terms Customs Clearance Classification

Use the convenient links below to help you with your shipping needs. UPS offers a variety of billing options to fit your business: Use this glossary to help understand how the items you ship are defined by Canada customs. This will help ensure a speedy clearance process for all • Calculate Time and Cost: Find delivery dates, time and shipping costs Options your deliveries. for UPS® Services. • Charges can be billed to the shipper, receiver or a third-party payor. • Days of Operation: Find UPS-observed holidays in Canada. • Charges for international shipping typically include freight, duties and taxes. Document Shipment • Import/Export Country Regulations: Find country-specific facts and • Customers using UPS’s automated shipping systems can choose to have the A shipment generally containing written, typed or printed communication requirements that may impact your international shipment. shipping charges billed to one party and duties and taxes to another. Or, of no commercial value. Document shipments are usually considered • UPS Import Control®: Take control of your inbound international shipments. via the Split Duty VAT (SDV) option, customers can bill the freight and duty non-dutiable shipments and generally do not require export documentation • UPS Paperless® Invoice: Speeds up the customs clearance process and to one party and the tax/VAT to another.* (commercial invoice, etc.). eliminates the need for paper commercial invoices by transmitting data electronically. Here are just some of the many UPS international billing options you Non-Document/Dutiable • Quantum View® Manage: Get up-to-date information about shipments may choose from: Any commodity not meeting the document qualifications of Canada. Access you send or those you’re expecting from one Web-based format that is • Shipper pays shipping costs; receiver pays duties and taxes. International Forms to view Canada’s Document Checklist for document easily customizable. • Receiver pays all charges (also referred to as “Freight Collect”). qualifications. Non-documents cannot be shipped in UPS Letter envelopes. • UPS Shipping Systems: Compare solutions side-by-side to see which one • Shipper pays all charges (also referred to as “Delivery Duty Paid” works best for you. or “Free Domicile”). Non-Dutiable Goods that, due to their nature and/or value, are considered exempt from • UPS TradeAbility®: A suite of Web-based tools to help companies manage • Shipper pays shipping charges; a third party (could be in another country) customs duty, usually based on value, weight or quantity. The type of goods and track their international trade. pays the duties and taxes. that are considered non-dutiable may vary by country. Unless otherwise indicated, shipping charges are billed to the shipper’s UPS account number, and the consignee or receiver pays duties and taxes. Samples Helpful Links A low-value commodity that essentially has no commercial value. For textile Note: A “Duties and Tax Forwarding Surcharge”* is applied whenever the goods to qualify as a sample they must be mutilated or marked to render • Canada Webinar Series: NAFTA Documentation shipper requests that the duties and taxes be billed to a payor outside the them not suitable for commercial use. destination country. The third party’s UPS Account Number is required. • Canadian-American Business Council Personal Effects • Doing Business in Canada — U.S. Commercial Service *The UPS paper waybill does not support the SDV billing option. Personal effects are items intended for the consignee’s personal use rather than for distribution, business maintenance or wholesale/retail • Intellectual Property Tool Kit sale. Examples are clothing, used CDs, personal grooming items, a suitcase • The American Chamber of Commerce in Canada contained within a carton or box, etc.

• U.S. Export Assistance Centers The consignee shipping personal effects must use an authorized The UPS Store®/ • U.S. Commercial Service: Canada Mail Boxes, Etc.® location or a UPS Customer Centre. An inventory list with reason for move, confirmation that the personal items are six months or • United States Trade Representative; Export Assistance for Small-and older, and a photocopy of passport or ID card must also be included. Medium-Sized Businesses

© 2016-2017 United Parcel Service of America, Inc. | All rights reserved. 7 Visit ups.com/international Canada Guide: Unique Solutions or call UPS International Customer Service at 1-800-782-7892.

No matter what your business needs, chances are they are going to be different from every other company’s. That’s why UPS prides itself on being a logistics company. We are built around the intricacies of finding the right solution for Learn how UPS can each of our customers’ individualized needs. In Canada, as with the rest of the world, those needs tend to grow out of finding the right opportunity. So to keep your business moving in the land of the maple leaf, here are some of the help you harness retail leading industries in Canada and how UPS can help you realize the many possibilities. opportunities here.

Retail tech service providers the ability to meet SLAs and Opportunities for online retailers will continue to maintain customer satisfaction across the provinces. Importer Is Responsible for Clearance grow in Canada. E-commerce is expected to make up In addition, our experience as one of the world’s largest It is important to know that in Canada, the importer is responsible for 10% of all retail there by 2020, while online channels customs brokers gives us unique insight and expertise customs clearance, unless other arrangements are made. To prevent your will drive over 35% of growth in Canadian retail sales when it comes to prompt clearance and speedy Canadian customers from having to take on this responsibility, UPS offers a over the next 10 years. And the majority of current delivery of the products and materials associated with Non-Resident Importer (NRI) program. This program makes your supply chain e-commerce sales — 67% — are made from companies this cutting-edge industry. more efficient and gives you the ability to move your product quicker. outside Canada. UPS has a range of transportation Learn more about high tech opportunities here. Learn more about becoming a Non-Resident Importer here. and brokerage solutions to help you sell your product to this vast pool of Canadian customers, such as our Oil and Gas eBrokerage Program designed specifically for online Canada is a major world producer of both natural gas retailers, and Automated Brokerage Solutions (ABS) and crude oil. In fact, the world’s second-largest oil Intellectual Property Rights designed specifically for B2C shippers. reserve comes from the oil sands in Alberta. To get that kind of production, it takes a lot of equipment Learn more about retail opportunities here. Believe it or not, Canada is on the U.S. special watch list regarding intellectual and over half of what Canada uses comes from the U.S. property rights (IPR). This is only because many companies don’t realize Aerospace and Aviation As the largest customs brokerage network in North they need to file their U.S. intellectual property rights separately in Canada, Canada is one of the largest aerospace markets in America, UPS has the expertise to help get your parts so that they can be enforced and protected under local law. A separate country is a separate country after all, with its own statutes and regulations the world, with most of it in the provinces of Quebec to any location quickly and seamlessly, whether you regarding copyrights and patents. and Ontario. With companies such as Bombardier, specialize in something as big as industrial riggings or Pratt & Whitney, Boeing and Rolls Royce all having as small as a lug nut. The Department of Commerce provides U.S. small- and medium-sized companies one hour of free legal advice for “SME IP Advisory Program” facilities there, Canada has strong growth potential Learn more about oil and gas opportunities here. through the American Bar Association. for companies that deal in parts, maintenance and software for these industries. UPS specializes in the Automotive shipment of all these and more, with experience in Canadian automotive parts imports from the U.S. totaled $30.1 billion in 2016. With the push for more everything from custom packaging, the handling of Other leading industries in Canada include: high-tech equipment and freight delivery. energy efficient vehicles comes the need to modernize Agriculture, Defense, Healthcare, Information and Communication Technology, and update many plants. Whether your business Learn more about aerospace and aviation opportunities here. Mining (Quebec, British Columbia, Saskatchewan), Pollution Control/ specializes in technology or mechanics, finances or Wastewater Management, Safety and Security, and Travel and Tourism. High Tech insurance, there is great opportunity in the Canadian The technology industry is huge in Canada and growing. market. From our expertise in handling time-sensitive From a highly educated workforce to consumers with documents to a seemingly omnipresent delivery fleet, Sources: much the same consumption demands as those UPS has the logistics and reach to bring your product https://retail.emarketer.com/article/ecommerce-canada-its-time-has- in the U.S., there is a great opportunity to expand to this market. come/58acceae9c13e50c186f6f31 https://www.bcg.com/publications/2017/retail-technology-digital-canadian-retailers-meet-demand- your tech business. UPS has been enabling high tech Learn more about automotive opportunities here. e-commerce-takes-off.aspx supply chains in Canada for over 35 years. We have a http://www.pfsweb.com/blog/2016-canada-ecommerce-market/ network of field stocking locations there to give high www.export.gov/canada/marketresearchoncanada/bestprospectsforuscompanies https://www.export.gov/article?id=Canada-Automotive

© 2016-2017 United Parcel Service of America, Inc. | All rights reserved. 8 Visit ups.com/international Canada Guide: Shipping Checklist or call UPS International Customer Service at 1-800-782-7892.

Congratulations on all your ventures in the Canadian market. You now have a quarter of the compass covered in doing business at a global level. All that’s left is to prepare your shipments. To do so, simply use this step-by-step checklist. Now if you expand any Taking the time to cover all the steps now will help to ensure that your items arrive promptly and safely. farther North, you’ll be going South.

1. Select an International Service 3. Prepare Your Shipping Label 6. Check Your Shipment Status Now that you’ve familiarized yourself with You are now ready to prepare your shipping label Your shipment may have left your hands, but the regulations in Canada, choose the UPS and fill out any final international forms required it hasn’t left your sight. Use your UPS tracking international shipping services that best fit for your shipments. number to access information about your your import and export needs, from guaranteed shipment at any point in the delivery process. delivery times to destinations and more. Fill out necessary forms and labels here. You can receive information online at UPS.com, by email or through Quantum View®. Choose an international service here. Track your shipment here. Use the following additional links to help you 4. Create Required Documentation Learn about more ways to track here. make your decision: Now that you’ve selected your shipping and billing options, let UPS guide you through the process That’s all there is to it. And it will get easier every • Calculate times and costs of specific services of filling out each of the required export or import time you do it. Keep this guide as a reference, and ® • Calculate landed costs using UPS TradeAbility Tool forms you’ll need to get your shipment to its thank you once again for choosing UPS as your final destination. global delivery and logistics partner.

2. Choose an International Billing Option 5. Entrust It to Your Worldwide Different businesses have different billing needs. Delivery Partner UPS international billing offers a variety of options It’s time to let UPS handle it from here. You can to best fit the requirements of your specific either drop off your shipment to one of thousands business model. of UPS locations, including at The UPS Store® locations and drop boxes, or you can schedule a Choose a billing option here. pickup using UPS On-Call Pickup® service. We’ll gladly pick up all of your ground, air and international shipments for a single fee, regardless of how many packages you have.

Find a drop-off locationhere . Schedule a pickup here.

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