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Volume 13 No.AALL 7 May 2009 Spectrum AALL: Maximizing the Power of the Law Library Community Since 1906

9 th Annual Architecture Series

In This Issue

Fresh Ideas for Library p.10 Outreach

Student Research p.12 Projects Combine Creativity and Critical Thinking

Law Librarians Shine p.28 as Legal Scholars

p.15

Practical Innovation

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Vol. 13, No. 7 May 2009 from the editor AALL Spectrum Editorial Staff Changing Perspective Marketing and Communications Manager Hillary Baker [email protected] Editorial Director anic! Suddenly I realized that point of view and can ask pertinent Mark E. Estes [email protected] the hand I reached for was questions. Do we place or remove Copy Editor Robert B. Barnett Jr. not daddy’s. barriers? Does the library make it Graphic Designer Kathy Wozbut P easy and inviting to come in and 2008–2009 Law Library Journal It happened this way: I was and AALL Spectrum Committee four and in a downtown Topeka ask for help? Are instructions and Chair John D. Edwards department store on one of those signage clear? Or do the signs Vice Chair Deborah L. Rusin seemingly interminable shopping detract from our message? Do the Members trips with my parents. I was short. signs answer the implicit what, why, Therese A. Clarke Arado Jason R. Sowards Carol D. Billings Mark E. Estes (ex officio) Without craning my neck back, and how questions? What do we do Crata Castleberry Janet Sinder (ex officio) that does not save the reader time Joseph A. Custer Victoria K. Trotta (ex officio) I saw only feet, legs, and barely the Kumar Percy Jayasuriya Carol Bredemeyer (board liaison) front edge of the display counters. and may even demean or embarrass Merle J. Slyhoff In my boredom, I let go of daddy’s them? 2008–2009 AALL Executive Board hand and focused less Another important role to play President James E. Duggan Vice President/President-Elect Catherine Lemann on staying with him. is as the decision maker Secretary Ruth J. Hill for the library. How will Treasurer David S. Mao A few moments later, Immediate Past President Ann T. Fessenden when I found familiar they see this experience? Executive Director Kate Hagan shoes and pants, I began Does it align with the Members to reach for the hand strategic purposes of the Carol Bredemeyer Jean M. Wenger organization or not? Christine L. Graesser Cornell H. Winston and realized I had the Janice E. Henderson Sally H. Wise wrong shoes and pants. These efforts at seeing from administrative AALL Spectrum (ISSN: 1089–8689) is published monthly except I managed to regain January and August with combined September/October by the my four-year-old cool viewpoints parallel the American Association of Law Libraries, 53 W. Jackson Blvd., Suite challenge posed in 940, Chicago, IL 60604. Telephone: 312/939-4764, fax: 312/431- and changed my focus 1097, e-mail: [email protected]. Periodicals postage paid at Chicago, and point of view. I Carl Yirka’s July 2008 Illinois and additional mailing offices. POSTMASTER: Send address by Mark E. Estes Spectrum article, “The changes to AALL Spectrum, 53 W. Jackson Blvd., Suite 940, Chicago, looked up across the IL 60604. aisles and display tops for his head. Yirka Question and Yirka’s Answer,” namely what are we doing well Writers wanted — contribute to your Association’s magazine. Relief! He was just down the aisle, For guidelines, visit www.aallnet.org/products/pub_spectrum.asp barely six feet away. that should stop so that we can or contact Editorial Director Mark E. Estes at [email protected]. The implications of point of do something else? The decision AALL Spectrum Submissions view or perspective fascinate me, makers also keep us focused on the Article ideas for the following issues must be approved by the future and increase the likelihood editorial director by the following dates: perhaps because the point of view 2009 Issue Approval Deadline from my current office differs so of our success. Vol. 14 No. 1 Sept/Oct June 1 By the way, the “The Yirka No. 2 November July 10 much from my old office: second No. 3 December August 10 floor versus the 44th floor. From Question” won the article of the the 44th floor, I could discern few year award. It’s still a good read. AALLNET: www.aallnet.org This annual library architecture Advertising Representative details of pedestrians or cars, other Innovative Media Solutions than windshield wipers swiping issue highlights three law firm 320 W. Chestnut Street projects and two academic ones P.O. Box 399 back and forth, telling me I should Oneida, IL 61467 bring my umbrella. On the 44th (page 15). The architecture Telephone: 309/483-6467 theme continues with the local Fax: 309/483-2371 floor, the horizon and a swatch of E-mail: [email protected] the Rocky Mountains filled my arrangement committee’s thumbnail descriptions of sites to see in AALL Spectrum is a free benefit of member ship in the American view. Both changed subtly with Association of Law Libraries. Of each year’s dues, $42 is for one year varying light, like the great plains Washington D.C., beginning with of AALL Spectrum. Nonmembers may subscribe to AALL Spectrum for the National Building Museum, an $75 per year. For membership and/or subscription information, please Robert Pirsig describes in Zen & contact the American Association of Law Libraries at the address the Art of Motorcycle Maintenance. example of innovative architecture above. On the second floor, however, constructed just after the Civil War AALL Publications Disclaimer (page 30). The PR column reminds This publication is provided for informational and educational the landscape of pedestrians and purposes only. The American Association of Law Libraries does cars changes with each cycle of us to look at what our colleagues in not assume, and expressly disclaims, any responsibility for the state- both law and other types of libraries ments advanced by the contributors to, and the advertisers in, the the traffic light: window-rattling Association’s publication. Editorial views do not necessarily represent bass booming from a car’s sound do to promote themselves. Spend the official position of the Association or of its officers, directors, some time following the links Bret staff or representatives. All advertising copy is subject to editorial system…wobbling stilettos…sturdy approval. The Association does not endorse or make any guarantee work boots…a long, white-grey hair Christensen includes, and you’re with respect to any products or services mentioned or advertised in sure to find a smile and a new idea the publication. and beard in dreadlocks. Seeing those strangers, I wonder what we for promoting your library (page All content copyright 2009 by the American Association of Law 10). Meg Butler reports on efforts Libraries, except where otherwise expressly indicated. Except as oth- could do to draw them into the erwise expressly provided, the author of each item in this issue has library. Then, once in the library, to promote scholarship in the granted permission for copies of that item to be made for classroom profession by the American use or for any other educational purpose, provided that (1) copies how would they see us? How would are distributed at or below cost, (2) author and AALL Spectrum are they feel about the library? Short Association of Law Schools Section identified, and (3) proper notice of copyright is affixed to each copy. of Libraries (page 28). For items in which it holds copyright, the American Association of of asking each person, how can Law Libraries grants permission for copies to be made for classroom I answer these questions? use or for any other educational purpose under the same conditions. One approach: trying to put Cover photo: myself in their shoes. By imagining Students gather in the first floor commons area myself as a new visitor to the [email protected] of Pennsylvania State University Dickinson library, I see more readily from that aallspectrum.wordpress.com School of Law’s new Lewis Katz Building. photo by Dyanna J. Stupar AALL Spectrum May 2009 1 AALLSpectrum_May2009:1 4/14/09 1:32 PM Page 2

AALL Spectrum May 2009 table of contents

10 Public Relations: Takin’ It to the Streets features Look to your fellow librarians for great outreach ideas By Bret N. Christensen 12 Teaching Legal Research: Show Me Your Research How poster sessions are increasing students’ awareness of legal research By Ryan Saltz 15 AALL Spectrum 9th Annual Architecture Series Practical Innovation By Mark E. Estes 16 Challenges and Rewards By Cheryl Niemeier Extreme Makeover: 18 Law Library Edition By Margaret Christiansen 22 Seventy Five Percent? By Sarah Stephens High-Tech Oasis 24 By Kevin Gray 26 Saving Space By Holly M. Riccio 28 Academic Achievers Academic law librarians promote scholarship in the profession By Meg Butler 30 Beyond D.C. Attractions abound just outside of AALL’s Annual Meeting destination By Leslie M. Campbell

2 AALL Spectrum May 2009 image © iStockphoto.com AALLSpectrum_May2009:1 4/14/09 1:31 PM Page 3

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departments 36 @AALLNET.org 36 Memorial ad index 37 Classified BNA 5 37 Stu’s Views Cambridge University Press 35, inside back cover 39 Member to Member LexisNexis back cover 40 Views from You Oxford University Press 3

Thomson Reuters inside front cover

columns 1 From the Editor 6 From the President center insert 7 Washington Brief The CRIV Sheet 8 From the Treasurer

announcements 37 It’s Time to Renew Your AALL Membership 37 Take the Lead: Apply for the 2009 AALL Leadership Academy

Natural light pours into the library stacks 4 AALL Spectrum May 2009 in Penn State’s Lewis Katz Building. Photo by Dyanna Stupar AALLSpectrum_Mar2009:1 3/11/09 2:54 PM Page 5

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from the president Surviving in This Terrible Economy

was laid off from my very first job about them, serve as references Finally, try to remain positive: over after three months. Granted, I was (if possible), and forward any job time, these economic downturns have 15 at the time, the job was washing announcements that come your been cyclical, so there is every possibility I way. Most importantly, be willing dishes and general cleanup at a local (and scholarly research to back up the truck stop, and management felt that the to listen, and (if asked) offer job proposition) that this recession may not advice. Form a support group with economy and my inability to work past develop into a depression or last much other colleagues to keep things in longer than a typical recession (which 9 p.m. (due to attending high school) perspective. necessitated my temporary job release. is usually ten months to a year, with • If you have job openings, please let recovery taking up to another year). Although it was nearly 35 years ago, our colleagues know. If possible, Draw on the life experiences you have I still remember the shock and hurt I felt list openings on the AALL Job known, and realize you are not alone. when I arrived at work and was told not Hotline, post on the various law My father was laid off at age 40 from library online discussion lists, and to “clock-in” but to go see the manager his job as an engineer during the drop a line to any out of work on duty. After being let go, I had to call recession of 1970. Unable to find work colleagues who might be interested. my stepmother to come pick me up, in his profession, he took any job on since I was still too young to drive. • If it’s financially possible, offer to help fund a student or unemployed offer in order to feed his family, but While my family was not dependent law librarian’s trip to the AALL sometimes had to supplement his pay on my (admittedly meager) earnings Annual Meeting so they can with food stamps. Although the (I was saving money for college), it was participate in the AALL placement recession eventually ended (and my an experience I’ve never forgotten. office interviews and activities. father subsequently got his old job back, Clearly today we are experiencing They can also attend albeit after two major moves from my some incredibly difficult times. In just educational programs home town), I have never the past ten days there have been nearly that will prepare them forgotten how he always put 2,500 law firm layoffs at major “Big for their next job. a brave face on things and Law” firms. Many of these layoffs have • For those who are continued to encourage our included law librarians and library staff. unemployed: network, family to act as normally as Academic law libraries are seeing hiring network, network. possible (that is, as normally freezes, reduced staffing, pay cuts, and This adage applies as possible for our family). even furloughs. The budgets that fund now more than ever, We survived some major state, court, and county law libraries are as fewer jobs are challenges, and things shrinking as revenue from taxes decline. available, and eventually worked out okay. We are potentially facing a sea of change employers may have by James E. Duggan We’re all holding our in how law firms are structured, and their pick of many breaths right now, worrying law library staffs are being scrutinized qualified candidates. about our jobs, our budgets, and adjusted accordingly. No one Those applicants who have solid and the future of our law libraries. really knows how long this economic references and excellent work It is natural to feel apprehensive and downturn (or recession, or depression, reputations may hold an edge to retreat into a “hunkering down” depending on whom you talk to) will when hiring. mentality. However, we must continue last. What it does mean, however, is that • Keep your skills current. Continue to provide great service, do our jobs, we all know (or will know) someone the professional reading and stay and plan long-term for our future. who has either lost his or her job, been active on professional online If possible, help out an unemployed furloughed, or is working at a job where discussion lists to recognize trends colleague, and look for ways to keep cuts have been (or will be) made. and events that affect law all of our spirits up. In my March 2009 AALL Spectrum librarianship. As for my first job layoff? Four column I focused on how AALL can months later (after I turned 16) I was rehired by the truck stop (now that We are potentially facing a sea of change in how I could work the 3 p.m. to 11 p.m. shift after school). I spent my final three years law firms are structured, and law library staffs are of high school working there, rising to being scrutinized and adjusted accordingly. the exalted positions of short order cook and cashier. I learned an awful lot about life, but more importantly I learned about myself and how to handle • Keep an open mind about adversity (which has served me well in help during these horrific economic positions. Law librarians have my subsequent employment and career). times. This month I would like to many marketable skills, and Of course, the greatest skill I acquired mention some ways we can personally those skills can be very useful in in my years of truck stop employment? help out our displaced colleagues and different types of law libraries or Changing tires! (A skill I still make use suggest some new perspectives for all of even related job opportunities. of today...) ■ us while we wait (and hope) for better We’re incredibly organized, James E. Duggan (duggan@ times. detail-oriented, able to meet tulane.edu) is director of the law library • If you know of out-of-work deadlines, and are the most helpful and associate professor of law at Tulane colleagues: please keep them in the people in the office with fantastic loop. Let them know that you care service orientations. University Law Library in New Orleans.

6 AALL Spectrum May 2009 AALLSpectrum_May2009:1 4/16/09 3:24 PM Page 7

washington brief By Mary Alice Baish New Advocacy Toolkit for the 111th Congress

ASHINGTON, D.C., March to working with your member of Office of the United States Courts to 9, 2009–AALL’s Government Congress or state legislator’s staff to support the federal courts’ important Relations Office staff achieve your goals. We’ll frequently automation programs and to provide the W update the toolkit with new information, regularly work with members of public with no-fee access to PACER.” Congress, agencies, the administration, so we encourage you to subscribe to In his letter to Judge Rosenthal, the RSS feed to stay on top of the and the courts to promote information Sen. Lieberman raises his concern that latest action alerts, bills, and more. not enough efforts have been made to policy issues of importance to law make PACER records freely available, as libraries. While our D.C. location affords Sen. Lieberman Champions required in the 2002 E-Government Act. us the ability to work closely with Greater Public Access to Sen. Lieberman asks Judge Rosenthal to government officials and their staff, it is PACER and Congressional “explain whether the Judicial Conference you who has the most powerful voice in Research Service Reports is complying with Section 205(e) of the our advocacy efforts. As a law librarian Sen. Joseph Lieberman (I-Conn.), E-Government Act, how PACER fees are and constituent, you are in a unique chairman of the Homeland Security determined, and whether the Judicial position to get the attention and Governmental Affairs Conference is only charging ‘to the of your lawmakers and show Committee, has recently extent necessary’ for records using the them the need for strong taken the lead on two PACER system.” We are also pleased that Sen. information policy laws that important initiatives that Lieberman has demonstrated his support our profession. To AALL strongly supports. On January 27, 2009, Sen. commitment to providing free online help you become a successful Lieberman sent a letter to public access to reports from the advocate, the Government Judge Lee H. Rosenthal, Congressional Research Service (CRS). Relations Office has recently chair of the judicial CRS is the non-partisan public policy launched the new “Advocacy conference of the U.S. research arm of Congress that produces Toolkit for the 111th Committee on Rules of reports for members of Congress on Congress,” designed to help Practice and Procedure. legislative issues. In the last Congress, AALL members and chapters become The letter raises questions about how AALL supported a bill (S.RES.401) effective advocates for law libraries at the the federal courts have complied with the introduced by Sen. Lieberman to provide the public with comprehensive federal and state levels. transparency and privacy requirements and free access to CRS publications The Advocacy Toolkit, which is of the E-Government Act of 2002 (P.L. online. On March 4, 2009, Sen. available as a live document on our 107-347). Lieberman sent a letter to Sen. Charles Web site (www.aallnet.org/aallwash/ Language in the 2002 act allowed E. Schumer (D-N.Y.), chairman toolkit/contents.asp) and as a PDF file, the Government Printing Office (GPO) of the Committee on Rules and is divided into sections for individuals and the Administrative Office of the Administration, which has jurisdiction and chapters to help you to find the tips U.S. Courts (AOUSC) to initiate a on this issue. The letter urges Sen. and tools that best suit your needs. pilot project (now on temporary hold) Schumer and his committee to approve In the first part of the toolkit, you’ll allowing no-fee public access to the the creation of an automatically updated find information about the Government Public Access to Court Electronic CRS clearinghouse that would offer all Relations Office and links to the many Records (PACER) system at 17 federal reports to the public. AALL applauds resources we provide our members and depository libraries. AALL’s Executive Sen. Lieberman for his commitment chapters, such as our Washington Blawg Board endorsed the 2006 “AALL to both of these important information and monthly Washington E-Bulletin. Resolution on No-Fee FDLP Access to policy issues that will increase the The first section also includes our PACER” to request that GPO and the public’s access to government current action alerts for individuals, AOUSC work together to make the information. ■ which makes it easy for you to make PACER system available at no cost. your voice heard on Capitol Hill. AALL strongly supports no-fee To help you monitor the issues we’re public access to PACER as one of our Mary Alice Baish, director of the tracking, the toolkit includes an easy- top policy goals for the coming year. AALL Government Relations Office, to-read chart of the federal bills AALL In our “Statement to the Obama-Biden Edward B. Williams Law Library, 111 G supports or opposes. Transition Team: Public Policy Positions Street, N.W., Washington, D.C. 20001- A major section of the toolkit is of the American Association of Law 1417 • 202/662-9200 • Fax: 202/ devoted to helping chapters develop Libraries,” we outline our support 662-4059 • E-mail: Baish@law. for adequate annual funding to the effective legislative committees so that georgetown.edu • www.aallnet.org/ AOUSC for no-fee public access to your chapter can take action on the aallwash. federal and state levels with ease. PACER. The document states: We provide tips for starting a chapter “It is a core principle of AALL that legislative committee if your chapter information on government Web sites doesn’t already have one, as well as ways must be available to all people without to make your legislative committee more charge. In order to provide all Americans effective if your committee is already with the same level of access to established. The toolkit details the steps information from the federal courts as involved in influencing legislation at the they have from Congress and federal federal and state levels, from tracking agencies, adequate funding should be legislation, to finding coalition partners, provided annually to the Administrative

AALL Spectrum May 2009 7 AALLSpectrum_May2009:1 4/14/09 1:30 PM Page 8

from the treasurer Strong Fiscal Year Will Sustain AALL in Tough Times

he Association’s fiscal year of the American Association of Law ended on September 30, 2008. Libraries as of September 30, 2008 and By David S. Mao Thereafter, the independent 2007, and the changes in its net assets T and its cash flows for the year then audit firm of Legacy Professionals LLP performance of the portfolio to ensure examined the Association’s financial ended in conformity with accounting principles generally accepted in the continued compliance with Association records. United States of America.” investment policy goals. Association The Executive Board retained Legacy At the February 2009 meeting of funds continue to be invested according Professionals LLP to certify the accuracy the Association’s Finance and Budget to a strong asset allocation model; of the Association’s financial statements Committee, the Legacy Professionals LLP however, market conditions toward the and the integrity of its accounting partner and senior manager responsible end of the Association’s fiscal year had systems. The most important part of the for the audit presented the audit report an impact on the portfolio. Thus, the audit report is an opinion as to whether along with comments regarding the investment funds decreased 8.9 percent or not the statements present fairly the overall financial condition of the from the September 30, 2007, value. Association’s financial position at the Association. During that time, committee While the value of investment assets end of the fiscal year. In its report, members were given an opportunity to decreased in value compared to the Legacy Professionals LLP rendered an ask questions regarding the statements, previous fiscal year, the total assets unqualified opinion that the Association’s methods, records, or procedures increased 9 percent and the Association financial statements “present fairly, in all employed by the financial staff. finished the year with a positive change material respects, the financial position The following schedules summarize in total asset value. the data presented in the Association’s audit report. If you would like to receive Statement of Financial Position the complete report, you may request a copy from Paula Davidson, director of Statement of Activities—All Funds Schedule A finance and administration. For the Year Ended Schedule A is a comparison of the Schedule B September 30 assets, liabilities, and net assets of the For the Year Ended 2007 2008 total of all Association funds as of fiscal September 30 Assets years ending September 30, 2007 and 2007 2008 Current Assets: 2008. The largest segment of AALL’s Revenues Cash and Cash Equivalents $ 928,214 $ 1,657,527 assets continues to be the Association’s Membership Dues $ 994,332 $ 1,046,525 Accrued Interest Receivable 25,652 16,279 investment portfolio. The portfolio is Publications and Royalties 209,709 227,579 Accounts Receivable, Net of composed of three invested funds— Index to Foreign Legal Periodicals 439,315 461,932 Allowance for Doubtful Accounts 104,160 180,208 Scholarships, Grants, and Prepaid Expenses 88,268 186,934 the permanent investment, restricted Contributions 50,677 129,418 endowment, and cash management Annual Meeting 1,529,097 1,709,568 Total Current Assets $ 1,146,294 $ 2,040,948 funds. The portfolio accounted for 65 Professional Development 22,923 64,215 percent of AALL’s assets as of September Member List Sales 66,099 71,570 Property and Equipment: 30, 2008. Placement Fees 66,775 56,125 Leasehold Improvements 13,833 13,833 The permanent investment fund is Dividend and Interest Income 425,096 (135,658) Furniture and Equipment 266,795 268,556 the largest fund within the portfolio; the Special Interest Sections 133,830 130,018 280,628 282,389 fund is invested in a variety of managed Other Revenues 3,051 22,097 Less Accumulated Depreciation 202,411 228,908 equities and fixed income instruments. Total Revenues $ 3,940,904 $ 3,783,389 Total Property and Equipment $ 78,217 $ 53,481 The restricted endowment fund (consisting of certain endowed funds Expenses Other Assets: such as the Scholarship Fund, the Publications $ 576,492 $ 476,545 Investments 4,178,766 3,804,238 AALL/ThomsonWest—George A. Strait Index to Foreign Legal Periodicals 305,387 296,565 Minority Scholarship Endowment, the Annual Meeting 1,261,196 1,306,892 Total Assets $ 5,403,277 $ 5,898,667 LexisNexis/John R. Johnson Memorial Professional Development 98,597 231,639 Scholarship Endowment, Institute for Executive Board and Committees 87,582 117,496 Liabilities and Net Assets Courts Management Fund, Alan Holoch Government Affairs 62,220 27,472 Current Liabilities: Memorial Fund, FCIL Schaffer Grant Scholarships, Grants, Accounts Payable and Contributions 88,120 127,187 Accrued Expenses $ 208,856 $ 373,003 for Foreign Law Librarians, and the Representatives to Allied Deferred Membership Dues 647,988 665,647 AALL/LexisNexis Research Fund) is Organizations 280,132 355,718 Deferred Subscription Income 96,001 94,558 similarly invested in a variety of equities Membership List 19,397 10,631 Deferred Exhibit Fees 26,752 253,036 and fixed income instruments. Finally, Placement Fees 5,949 5,812 the cash management fund continues to Special Interest Sections 93,761 100,366 Administrative and General 658,779 638,323 Total Current Assets $ 979,597 $ 1,386,244 serve as a short-term reserve for investing cash available from operations. Unrestricted Net Assets 3,340,216 3,492,256 Total Expenses $ 3,537,612 $ 3,694,646 Temporarily Restricted Net Assets 563,464 500,167 The Association’s portfolio is Increase in Net Assets $ 403,292 $ 88,743 Permanently Restricted Net Assets 520,000 520,000 professionally managed by Chevy Chase Trust Company. In February, the Finance Net Assets, Beginning of Year $ 4,020,388 $ 4,423,680 Total Net Assets $ 4,423,680 $ 4,512,423 and Budget Committee met with the investment manager from Chevy Chase Net Assets, End of Year $ 4,423,680 $ 4,512,423 Total Liabilities and Net Assets $ 5,403,277 $ 5,898,667 responsible for the Association’s account. At that time, the committee reviewed the

8 AALL Spectrum May 2009 AALLSpectrum_May2009:1 4/14/09 1:30 PM Page 9

Schedule B compares the various restricted to their intended purposes. revenue and expense accounts for the Statement of Activities—General Fund The balance of the Current Reserve 2007 and 2008 fiscal years. For 2008, Fund at the end of fiscal year 2007 the Association generated strong Schedule C was $458,235. At the end of fiscal year revenues. As in years past, a significant For the Year Ended 2008 the balance of the Current Reserve increase was a result of revenue from September 30 Fund was $429,203. During its February publications and royalties. Moreover, 2007 2008 meeting, the Finance and Budget revenue from member dues continued Revenues Committee discussed opportunities to increase. Most important, the 2008 Membership Dues $ 941,042 $ 990,680 Publications and Royalties 190,517 202,808 available to fund leadership, education, Portland Annual Meeting generated Index to Foreign Legal Periodicals 439,315 461,932 and advocacy programs during 2009, considerable revenue for the Association. Annual Meeting 1,368,878 1,592,363 and also financing request for fiscal year The total Annual Meeting revenue Professional Development 18,543 110,339 2010. Taking note of the current world increased 11.8 percent over the total for Member List Sales 66,099 71,570 economic situation, the committee also the 2007 meeting. The net return for SIS Dues Allocated to HQ 53,273 55,845 discussed various economic projections. the Annual Meeting after direct costs Investment Income 47,339 46,248 The committee presented its recom - Other Revenues 71,876 94,593 was $402,676. mend ations to the Executive Board for Association expenses for fiscal year Total Revenues $ 3,196,883 $ 3,626,378 approval at the board’s April meeting. 2008 also remained comparable with If any member would like to the prior fiscal year. The overall expenses Expenses comment, or would like clarification for the Annual Meeting increased, as Publications $ 365,442 $ 289,433 of our financial performance or policies, did expenses for scholarships/grants Index to Foreign Legal Periodicals 302,019 291,673 please feel free to contact me or activities; however, expenses associated Annual Meeting 712,650 704,081 Paula Davidson. We will be happy with publications and government affairs Professional Development 16,007 88,906 to respond. ■ decreased. Executive Board and Committees 93,563 121,472 In total, the Association reported an Administrative and General 1,345,783 1,484,133 Representatives to Allied David S. Mao ([email protected]) is increase in net assets from all funds and Organizations 226,270 294,697 activities of $88,743 for fiscal year 2008. section head of the knowledge services group Schedule C reports the fiscal year Total Expenses $ 3,061,734 $ 3,274,396 at the Library of Congress’ Congressional results of the general fund only. The Research Service in Washington, D.C. increase in net assets for fiscal year 2008 Increase in Net Assets $ 135,149 $ 351,982 was $351,982 compared to $135,149 for the previous year. Consistent with previous years, the Association saw significant increases in revenue from Comparative Fund Balances membership dues and the Index to Meeting generated greater revenue Foreign Legal Periodicals. The Association compared to the previous Annual Schedule D also saw increases in revenue from Meeting in New Orleans. Moreover, the Annual Meeting and professional overall expenses for the 2008 Meeting For the Year Ended September 30 development. were lower than in 2007. In total, Following is an analysis of some 2007 2008 113 exhibitors purchased 215 exhibit Funds specific items from the general fund. spaces, an increase from 97 and 193, Dues revenues were reported at Special Interest Sections $ 260,813 $ 290,466 respectively, for the 2007 Annual Wolters Kluwer $990,680, an increase of $49,638 over Meeting. The total number of attendees Research Grant Fund 10,746 8,530 the previous year. The Association saw Call for Papers Award Fund (2,150) 135 for the Meeting was 1,953, which far an increase in the number of dues-paying Government Relations Fund 33,907 26,552 exceeded the expected number of 1,600. members. Moreover, as with years past, Government Relations Office the Association had a healthy member Indeed, the number of attendees was the Reserve Fund 75,000 75,000 largest since the 2004 Annual Meeting in Grant Fund 2,347 3,038 retention rate compared to other similar FCIL Schaffer Grant for Foreign organizations. Overall, membership dues Boston. The net percentage return on Law Librarians 21,589 21,408 accounted for more than 27 percent of the Annual Meeting after taking into Scholarship Fund 117,675 97,215 total association revenues; the amount is account direct and indirect costs was AALL/West George A. Strait slightly more than 26 percent, compared Minority Scholarship Endowment 325,297 306,138 similar to previous fiscal years. CIS Scholarship Fund 1,974 1,974 As previously noted, the Index to with 14 percent for the previous Annual Meeting. ICM Scholarship Fund 47,180 41,839 Foreign Legal Periodicals also generated AALL Centennial Fund 11,788 12,012 significant revenues for the Association. Schedule D provides detail for the LexisNexis/John R. Johnson A large component to the increase was restricted and unrestricted net assets Memorial Scholarship Endowment 230,413 211,059 from royalty revenue; the total revenue referenced in Schedule A. Holoch Fund 14,851 14,511 for fiscal year 2008 was $461,932, The various funds and programs AALL/LEXISNEXIS Research Fund 115,423 103,782 itemized on the schedule were IFLP Reserve Fund 206,999 206,999 compared to $439,315 for the previous AALL/BNA Continuing Education year—a 5.1 percent increase. Overall, the established by the Executive Board to Grants Fund 54,549 30,275 ensure available funding to support the Board Approved Workshops 13,412 13,412 increase in net assets for the publication _ was $170,260, compared to $137,296 Association’s commitment to its strategic Combined Funds 31,237 for the previous year. directions: leadership, education, and Other Unrestricted 2,850,630 3,048,078 The Annual Meeting continued to advocacy. Moreover, the funds also Total Funds $ 4,423,680 $ 4,512,423 be the largest revenue generating activity ensure that restricted endowment for the Association. The Portland Annual contributions are accounted for and

AALL Spectrum May 2009 9 AALLSpectrum_May2009:1 4/14/09 1:29 PM Page 10

Takin It to the Streets

Look to your fellow librarians for great outreach ideas

By Bret N. Christensen AALLSpectrum_May2009:1 4/16/09 3:24 PM Page 11

public relations

ave you ever noticed that most people who do public relations in libraries do not have advanced degrees in public relations? HAs needs arise, common everyday reference librarians are pressed into service, donning new hats to become the new “outreach librarian” or “Web design librarian.” The fact is, most “outreach librarians” are just ordinary people doing extraordinary work by designing brochures, flyers, or Web sites, or engaging other tools of mass distribution.

I mention this because the other day I was talking newsletter that is broadcast to all court staff. The with a fellow multi-hat librarian who was looking paragraph then links over to our own Web page,” for new and inventive ways to bring people into providing access to the general public. The SCPLL’s her law library and increase street credibility in the podcasts can be heard at http://66.60.169.65/pages/ community. I suggested that instead of looking to podcasts.aspx. reinvent the wheel, why not take cues from libraries Thinking about creating or redesigning an old (not just law libraries) around the country and other research guide? One need go no further than the online resources to see what great things have already San Diego County Public Law Library (SDCPLL). been done? Located at www.sdcpll.org/guides.htm, the SDCPLL’s For instance, each spring the Riverside County online collection is chock full of guides covering Law Library (RCLL) hosts a free tax preparation topics from Accessing California Briefs Online to service for community residents. As it turns out, Writ of Administrative Mandamus. the Riverside Public (city) Library also offers tax Another fresh outreach tool and alternative to the preparation assistance. While this may appear to traditional business card is a librarian trading card. be a duplication of services, as long as the tax code Two sources for ideas include the Laurence McKinley remains confusing there will always be an endless Gould Library at http://apps.carleton.edu/campus/ supply of people who need help doing their taxes. library/help/help/liaisons/cards/ and the Williams Because no one institution can handle every request College Libraries at http://library.williams.edu/ for help, everyone benefits as we are all able to reach trading-cards.php. Because trading cards are colorful out to the public and build goodwill for our and eye-catching, they are less likely to be simply individual institutions in the community. discarded or left in a book. Cards display photos A while back I was interested in creating of librarians on the front with their features listed podcasts. I didn’t know where to start and wanted on the back, including superpowers, sidekicks, to see examples. Wouldn’t you know it, there are two vulnerabilities, sources of power, and contact West Coast law libraries that are doing podcasts in a information. Reference and Instruction Librarian big way. Seattle’s King County Law Library has many Kristin Partlo at Laurence McKinley Gould Library examples of podcasts that are easy to download, fun noted that the cards act as a great referral tool. In to listen to (that’s right, fun!), and easily located by addition to giving the cards to students in research navigating their attractive Web site at www.kcll. classes and at the reference desk, university faculty are org/aboutus/publications/podcasts/index.html. also encouraged to distribute them to their students. Another great podcasting example comes The Law Library for San Bernardino County from the Sacramento County Public Law Library has engaged in a novel approach to outreach by (SCPLL). Public Services Librarian Mareth Wilson partnering with the United Way using their 211 notes that the podcasts at the SCPLL are new directory assistance service. Reference Librarian and, like everything new, off to a slow start. When George Carter stated that anytime someone uses the creating a podcast, the hardest thing to come up with 211 service and needs legal information, 211 directs is probably the script. Mareth says that ideas for their him/her to the law library. To learn more about the scripts come from “articles we write for the court 211 service or to see if you too can join and benefit newsletter under the running title Everyday Law. from a relationship with your local United Way The articles are teased with a first paragraph in the branch, visit http://211us.org/.

Carleton College’s Laurence McKinley Gould Library in (continued on page 38) Northfield, Minnesota, puts a comic book twist on the traditional business card. © 2009 Bret N. Christensen • background image © iStockphoto.com AALL Spectrum May 2009 11 AALLSpectrum_May2009:1 4/14/09 1:28 PM Page 12

Show Me Your Research

How poster sessions are increasing students’ awareness of legal research

By Ryan Saltz

teaching legal research AALLSpectrum_May2009:1 4/14/09 1:28 PM Page 13

Setting Expectations requirement of the Florida images, students are able to present a Coastal School of Law visually appealing presentation for others Lucille Ponte’s class syllabus curriculum is for students to to view and study without having to A read the paper. Research poster sessions included detailed guidelines for complete the Advanced Legal Writing the new poster session Requirement (ALWR). This is a research are common practice at academic and professional conferences, and are requirement: paper that consists of a minimum of designed so that research can be 25 double-spaced pages citing at least displayed publicly and feedback can Research poster sessions are 15 different sources, which should be be solicited from others. common practice at academic primary and/or scholarly materials. Ponte offered to pilot the poster and professional conferences. The purpose of the ALWR, according to session in her Law of Information Each student will develop a the Florida Coastal Student Handbook, Technology class during the fall 2008 poster that captures the is to provide students with a rigorous semester. She wrote the poster session essence of their final research upper-level writing experience that will into her syllabus, as well as the timeline paper for public review/ enhance a student’s writing skills in a for completing the ALWR. The syllabus presentation in the Atrium. informed the students of the purpose Students should arrive legal context. ALWR writing projects of a poster session and directed them on professionally dressed to the are designed to challenge a student’s how to obtain the material to create the organizational, problem-solving, and poster. (see “Setting Expectations”). session and be prepared to writing abilities. ALWR writing projects According to Ponte, the poster discuss their research with are intended to integrate theory and session benefited students by helping students, faculty, and staff. application, provide an opportunity to them to better understand the research If a student desires, he/she may also provide brief handouts implement lawyering skills, and/or they were performing: “Students were on their research for take-away provide a basis for advocating a required to develop a poster that at the session. The poster particular position. captured the essence of their final research paper for public review/ session is designed to allow In the fall semester of 2007, an ad students to display research hoc committee was formed to discuss presentation. In creating the poster, publicly, to receive feedback some ideas for recognizing excellence students had to think about how they on their research project from in ALWR writing, increasing general would break down complex legal concepts and arguments into their basic student awareness of the existing ALWR, others, and to develop oral or main components in a creative, but and improving the general research and communication skills in easily comprehensible, way. This skill writing of Florida Coastal students. discussing their research. is important when presenting material to The committee, known as the ALWR Unidentified judges will review lay clients or to a jury, similar to creating Working Group, includes Lucille Ponte, the posters during the live charts for a trial as demonstrative session and select the best associate professor of law; Deborah evidence. It was also a great deal of Luyster, adjunct professor; Rosan Larizza, poster presentation for an fun for the students who really got into award. writing specialist; and Ryan Saltz, using their creativity to present their circulation librarian. viewpoints on controversial cyberlaw After soliciting ideas and feedback topics, like online gambling, defamation For the sake of uniformity from the faculty, the working group in blogs, virtual property, and identity in grading and visual effect, established a paper bank of the best theft.” each student will purchase an ALWR papers. This bank became Ponte decided to hold the poster Elmer’s 36-inch by 48-inch available for students to refer to in order session in place of one of her class foam display board (Premium) to see exactly what quality and depth of meetings so that students would available online or at local work was being asked of them. Giving absolutely be in attendance to present department and business students a concrete example of excellent their posters. The students set up their supply stores. Each student will ALWR papers helps them to visualize posters in the school’s atrium, which is a have the same size and amount and understand the type of research large, common area with a lot of human of space for their research and writing quality expected in a legal traffic. This made it easy for faculty, staff, poster. Like demonstrative research paper. and students to see the posters, even if charts or evidence in a trial, the Next the group worked on increasing they were just passing through. student posters will be graded student awareness of the ALWR. Despite The posters caught the attention based on their effective, clear, being listed in the student handbook, of passersby, compelling them to stop, and creative display of their students do not become fully aware look, and talk with the presenters. Vice research topic. In addition, of the requirement until they begin Dean Terri Davlantes observes, “Poster their upper-level courses. Drawing on overall presentation skills will presentations allow the presenter to also be graded in responding experiences from various professional network with other members of the law conferences, the working group members to student, faculty, and staff school community and discuss shared questions about their posters. decided that students could showcase interests with other students and faculty. their research in a poster session for From the audience perspective, poster the whole school to see. In order to presentations allow the person viewing recognize the best posters, cash prizes the posters to explore topics and points would be awarded. of view in an informal, non-threatening The purpose of a poster session is atmosphere. Any discussion between to advertise the research. By combining the audience and the presenter will the text of the research with graphical help both participants to hone their

© 2009 Ryan Saltz • image © iStockphoto.com AALL Spectrum May 2009 13 AALLSpectrum_May2009:1 4/14/09 1:27 PM Page 14

communication skills and develop a The winners received cash prizes in change. They were able to better connection that may be useful in the the form of gift cards, with first place synthesize arguments and present their future.” receiving $50, and second and third research in an interactive forum where Three mystery judges were chosen places earning $25. Vice Dean Terri they could contribute to a scholarly from the faculty and staff to establish Davlantes also presented all winners with criteria to grade the posters and choose certificates in a public award ceremony discussion and learn from the questions the top three. The judging of the posters in the school’s atrium. In our first they were asked. Ponte agrees. “It was separate from the grade and poster session, the winners were: Maria helps to establish an environment of feedback the students received from the Danello, first prize for “The Unlawful intellectual inquiry and peer-sharing, professor. The posters were judged on Internet Gambling and Enforcement Act which is important in any educational overall presentation and on content. of 2006: A Bad Bet”; Laura Stevens, setting,” she says. Each subcategory under these two topics second prize for “Closing the Circle: Dubose’s suggestion that several was ranked from one to five points, with Applying Safety Mechanisms of Virtual one being low and five being high. Playgrounds to Social Networking Sites”; classes present at the same time is a goal Under the overall presentation and Ashley Dubose, third prize for that the ALWR working group is also category were subcategories of “audience “Confusing Jurisdiction: Why We pursuing. At the beginning of the spring attention,” “aesthetically pleasing,” Need a Cyber Law Court.” 2009 semester, the working group held and “readability.” “Audience attention” All three winners were eager to talk an information session for faculty was graded on how well the poster about their poster session experiences. members who were interested in having grabbed the audience’s attention, while Danello found that the poster session their classes partake in a poster session. “aesthetically pleasing” was based on helped in her research: “Discussing my the appropriate use of fonts, font sizes, research with others at the poster session There were five faculty members in colors, and white space. “Readability” definitely helped me to more clearly attendance at the meeting and others considered the layout of the materials on formulate the arguments I made in my who were interested but could not attend the poster, spacing and grouping for ease paper. I took into consideration the the meeting due to scheduling conflicts. of review, and simplicity of text flow to fact that I would have to visually depict As a result, three faculty members will be allow eyes to scan the poster quickly. each of my arguments during the poster incorporating the poster session into the The subcategories for judging the session. Having to think about visually spring 2009 syllabus, with others waiting content were “topic information,” “use presenting my topic helped me to break of prose,” and “use of images.” “Topic down my arguments and made them as until the next fall semester so as not information” referred to whether the concise as possible.” to disrupt the current syllabus. The appropriate title of the research paper When asked whether she felt that coordination of the event is being was displayed, and whether the the poster session was a good exercise handled by the ALWR working group argument-driven thesis was recognizable. to increase student awareness of legal with assistance from the facilities The subcategory “use of prose” research, Stevens responds, “Yes, because department to provide and set up tables, considered whether the information on students will be exposed to topics from the academic success department, and the poster was clear and precise, and if it courses they did not take, unlike in-class the deans’ office. Also, because there will fell within the maximum word limit of presentations where everyone already 300 to 500 words. Judges also looked has an overview of the subject. This be more classes and participants in the at whether text was categorized in will also help draw attention to courses next poster session, there will be awards appropriate sections, whether the like cyberlaw, or other electives, where for best in class and best in school. vocabulary level was audience visitors to the poster session might Ponte suggested that broadening the appropriate, and whether the use of become more interested in the course competition to school-wide participation jargon was acceptable (too much jargon and enroll.” will further strengthen the research and would prevent someone not versed in a Dubose was looking forward to the writing environment at Florida Coastal. particular area from comprehending poster sessions and feels they will be what was being presented). beneficial to students in the future: The poster session has demonstrated The last subcategory, “use of images,” “The poster session allowed me to the ability to engage both students and was based on whether or not the images use my creativity, to go beyond just faculty alike. While students are learning used on the poster possessed a clear and putting words on paper and actually valuable presentation skills to accompany obvious relationship to the message and demonstrate that I could do more than their growing research and writing skills, were easy for the audience to interpret. just parrot what the articles and books faculty members are able to see their The judges were able to experience were saying. It would be great to see the posters first with the students several classes presenting at the same students’ creative sides and interact standing next to them so they could time, to see a variety of subjects and with them on a more scholarly level. ask questions and gain an understanding ideas represented. Beyond that, it is a Furthermore, the public nature of the of the students’ research. This is also way for students to show off their hard sessions increases the general awareness where faculty, staff, and other students work and a chance to talk about of legal research among students, making were encouraged to visit the poster something they are really passionate scholarly interaction more prevalent, session in order to interact with the about with other students and faculty. students and further conceal the identity We work hard on these papers, and piquing interests that otherwise might of the judges. Later the judges viewed presenting them to the whole class have been overlooked, and cultivating the posters without the students in without having to stand at a podium and skills and relationships that will be attendance in order to establish whether give a lecture was something that I was beneficial throughout future careers. ■ or not the poster could stand on its own very glad I was able to do.” Ryan Saltz ([email protected]) is to present the intended message. Once The winners agreed that creating the the judges had finished scoring the posters and presenting them in a forum circulation librarian at Florida Coastal posters, the top three were chosen. other than a classroom was a welcome School of Law in Jacksonville.

14 AALL Spectrum May 2009 AALLSpectrum_May2009:1 4/14/09 1:27 PM Page 15

AALL Spectrum 9th Practical Annual Architecture Series Innovation By Mark E. Estes

ibrary space planning intrigues me. I always want to know Lhow the designer addressed the unique needs of the library using the limited resources available. The projects submitted for the 9th Annual Architectural Series demonstrate that law librarians know how to be innovative in solving that problem. This edition highlights the need to innovate to be green, to stretch budget dollars, and to make the best use of space: a law school, Penn State’s Dickinson School of Law, and a law firm, O’Melveny & Myers San Francisco, both aim for LEED certification; a new decentralized library at Bose McKinney & Evans emphasizes green; a complex logistical remodel at Regent University; and a remodel from physical to largely virtual at Sutherland in Washington, D.C. Kevin Gray describes the new H. Laddie Montague Jr. Law Library in the Lewis Katz Building at Dickinson School of Law’s University Park location–truly a stunning building. Holly Riccio traces the 20-year innovative transition of the San Francisco office of O’Melveny & Myers from small to large to small and then to a new level of community space within what is expected to become a LEED-certified law office. Change drove the design of the Bose McKinney & Evans LLP library from a largely centralized collection to a decentralized one. Cheryl Niemeier walks us through the planning and includes user reactions to the new spaces. New carpeting gave Regent University Law Library the opportunity for a major remodel. Margaret Christiansen sketches how the library staff managed the project with minimal disruption to students. Competing demands on space forced the Sutherland D.C. library to quickly transform itself. Sarah Stephens walks us through the compressed timeline, design decisions, and change management solutions. With each edition, I get at least one idea that I can use to solve a space issue at my library. I think you will find a few useful ideas, too. ■

O’Melveny & Myers LLP Library beginning construction. AALL Spectrum May 2009 15 photo © GraceImage, 2008 AALLSpectrum_May2009:1 4/16/09 3:26 PM Page 16

ndertaking a library move is to various law library online discussion daunting under the best of lists, the library was able to find new circumstances. Coupling the homes for the majority of the books. U The discarded books went to several move with a significant downsizing and law libraries including some as close to decentralization of a library’s physical home as a new Magnet School for Law footprint makes the task even more and Public Policy in Indianapolis and challenging. As the Bose McKinney others as far away as Nigeria. All of the & Evans LLP Law Library discovered remaining books were recycled through when facing this scenario, however, a partnership with a local recycling the ultimate result is rewarding. company. According to The American Heritage Overall the reorganization and Dictionary of the English Language, decentralization of the library has been “change” means “to become different, to positively received. Many individuals undergo transformation.” Certainly this have embraced the restructuring. has been the case with the reorganization Partner Bob Clemens, upon learning of the firm’s library. While the former of the satellite libraries, even quipped, library was very large and centralized “We have satellite libraries? Who knew?” with four small practice group libraries, On a more serious note, another partner, the new library is largely decentralized Bryan Babb, states, “The and consists of one smaller main library decentralization of the with nine small- to medium-sized collection makes it easier satellite libraries scattered throughout to use the satellite libraries, the seven floors occupied by the firm. especially as the overall Additionally, the main library is located office space is so much on one of two floors that are separated larger now, thus it is not as from the other five floors by a bank of convenient to travel to and elevators. This creates a slight disconnect use the main library.” between the main library and the rest The positive aspects of the collections, but it is a logical of such an effort extend separation since the satellite collections far beyond the reuse house the resources used by the practice of the discarded books, groups on those floors. as evidenced by Babb’s Among the most significant comment, “The challenges in creating the new space downsizing of our print was the need to fit enough shelving to collection was helpful house the print collection, as well as the because it removed many workspace of the library assistant, which of the older and seldom- consists of a small study table, a two- used books, making it sided study carrel, and a soft seating easier to locate the more area in the main library itself. Thus, in frequently utilized print order to fit all of this into the new main resources. The main library’s smaller space, we needed to library is still big enough change the ratio of print to online to create an atmosphere resources in the library’s collection. where you can think and The main library includes a soft seating area. As a result, during the months browse in relative peace, leading up to the firm’s move to new which is what you space, the library switched multiple typically expect from a library.” loose-leaf treatise subscriptions to online This peaceful environment Web subscriptions, canceled upkeep is enhanced by the inclusion of a soft of all case law books, and migrated seating area near the current newspapers numerous current awareness publi - and magazines in the main library. cations to electronic alerts. While doing While the decentralization has so reduced the library’s print collection, resulted in fewer in-person visits to the it also raised the question of what to do main library, not surprisingly there has with the several hundred books to be been a definite uptick in the number discarded. of e-mails and phone calls from people Fortunately, in planning for the needing to know the new location of overall firm move and relocation, the print resources they rely upon, as well move management team made a as seeking help on how to do research commitment to be “green” in the online. building of the new office space, and the Jim Hamilton, a tax partner located library followed suit. Not wanting the on a floor with a small tax satellite withdrawn books to end up in a landfill, library and several online tax resources, the library staff sought the highest form states, “It is a bit startling to admit that of recycling: reuse. Via multiple postings I haven’t even been to the main library

© 2009 Cheryl Niemeier • photos by Cheryl Niemeier (continued on page 38)

16 AALL Spectrum May 2009 AALLSpectrum_May2009:1 4/16/09 3:28 PM Page 17

Challenges and Rewards

The tax satellite library is one of nine satellite libraries scattered throughout the firm’s seven floors.

The reorganization and decentralization of the Bose McKinney & Evans LLP Law Library

By Cheryl Niemeier AALLSpectrum_May2009:1 4/14/09 1:26 PM Page 18

Law School Dean Jeffrey A. Brauch takes a sledgehammer to the wall

ombine one hard-to-get-to along the way. Thus was Phase I of the essentially a square donut around a academic law library much in law library remodel project accomplished. central atrium, with windows to the need of a facelift, a long list of interior as well as to outside. Originally C Planning the stacks were placed down the student concerns about space issues, new For years, student surveys had expressed middle of each side, resulting in main carpet, and 15 very determined librarians increasing levels of dissatisfaction with thoroughfares running between the and staff, and what do you get? An the law library space. They wanted more stacks and carrel groups along the walls. awesome new law library space. space, more quiet space, “better” space, The law library occupied the third floor, In summer 2008, Regent University quieter study rooms, more comfortable above but separated from the university Law Library closed its doors for the chairs, bigger carrels, carrels away library; entrance was gained by elevator better part of four months. Strange from high traffic areas that weren’t so or stairwell off one side of the main noises could be heard drifting down into “bunched up,” better access to library university library entrance. A wall the university library stacks below: the assistance, and so on. Though the survey around the third-floor balustrade groan and creak of moving shelving was divided into four sections–services, blocked access to what students referred units; the “slam! thump!” of books resources, technology and facilities–the to as “the stairway to nowhere.” coming on and off of library carts; “slap! overwhelming majority of comments in In May 2007, new carpet was thud!” as glue was spread and new carpet each part tied back to facilities issues. approved for the law library for the fiscal was laid; and sighs of relief and sounds Indeed the law library space at year starting July 1. Since this meant of celebration as goals were achieved Regent is unusually conformed, being everything would have to be moved

18 AALL Spectrum May 2009 © 2009 Margaret Christiansen • photos by Margaret Christiansen AALLSpectrum_May2009:1 4/16/09 3:29 PM Page 19 Extreme Makeover Law Library Edition

The Regent University Law Library staff collaborates to create a new space for students

By Margaret Christiansen

anyway, staff seized on the opportunity Challenges development. Materials in on-site to address the rising tide of student One fateful November day the librarians storage on the fourth floor would be concerns. All the librarians and public discovered that the facilities staff had significantly weeded and condensed services staff gathered in a marathon set actually planned only to lay carpet to allow temporary storage of a large of meetings designed to get everyone around the existing shelving, not under section of the main collection. This thinking well outside the normal “box.” it, which would effectively prevent any would leave quantities of shelving empty No part of the floor plan was considered change to the layout for the foreseeable and lightweight enough to move for immovable other than exterior walls, future since the carpet patches would not carpeting underneath. elevators, and mechanical spaces. match. In order to continue with the The university agreed to both combining Phases I and II, and moving The associate director taught herself plans, Phase I (removing walls and moving the service desks) and Phase II the furnishings so long as the law library CAD and worked with the other (rearranging furniture and running paid for wiring and electric and moved librarians to create a completely new electric) would have to be combined so all the books. As quietly as possible, design for the library space, so no carpet did not have to be laid before the the entire periodical section was moved architect was needed. The university furnishings were moved. But how would to the fourth floor during the spring engineer approved the plans, which the university be persuaded to carpet semester. This process was slowed were then broken into several phases underneath? significantly by the fact that staff had with fresh drawings and detailed A marvelous plan was formulated already been moving forward with plans specifications created for each. by the assistant director for collection to label and place periodicals in call

AALL Spectrum May 2009 19 AALLSpectrum_May2009:1 4/14/09 1:24 PM Page 20

Step by Step… number rather than alphabetical order, least four times each in coordination making this the ideal time to shift that with the timing of carpet installers, collection into its new configuration. electricians, and the facilities The library’s overall move sequence The law library closed to patrons department, who moved and ran something like this: immediately after exams in early May reassembled all the shelving and and reopened again in August for 1L furniture, demolished walls, repaired • Reporters and codes moved into orientation. Arrangements were made to drywall, and painted. former periodicals shelves provide materials to patrons on request “The most memorable thing about through the university library, and last summer was the unity we showed as • Empty shelves and furniture slid regular courier service continued to a team,” says Nikitia Powell, supervisor out of the way deliver materials to and from law of access services. “We all pulled • Carpet (squares) laid in the empty school offices. together, all ages, all departments. space Everyone worked really hard to bring about the vision we’d been focusing on • Shelves reassembled in new for more than a year.” configuration Cost • Reporters and codes re-placed The university paid for carpet and on shelves installation, and the man-hours needed • Periodicals shelving moved to to demolish walls, move shelving units one side and furniture, and paint. The only costs accrued by the law library were for • Carpet laid electrical work, Local Area Network (LAN) drops, and signage. According to • Shelves reassembled in new the acting supervisor of facility services, configuration “We invested 52 40-hour weeks of man- • Classified materials moved into hours in the law library project this The reading area adjacent to state, former periodicals shelves summer. That’s more than any other regional, and federal materials is ideal university project I’ve been involved in.” • Empty shelves and furniture for individual or group study. Because the existing law library team slid over worked to make it all happen with no The Wall Must Fall! increase in normal hours, no additional • Carpet laid payroll costs were incurred. Of course, Summer opened with a “Jericho during crunch times, the librarians • Shelves reassembled in new Celebration.” Students and librarians configuration worked the hours needed to reach the graffitied the soon-to-be removed goal. The project would not have been • Classified materials re-placed walls with spray chalk to help build physically, logistically, or fiscally possible excitement, interest, and ownership in on shelves had the library remained open to the the renovation process in the last weeks public. • Periodicals returned from of the semester. Staff cordoned off storage to new periodicals empty shelves with caution tape, and Unique Features area in new classification order hardhats and sledgehammers were The new design features a stunning provided to anyone who wanted to take new entrance (by elevator or staircase) a whack at the wall surrounding the through the university library. The “stairway to nowhere.” (You can view opening of the stairwell in turn a video of the event at www.regent.edu/ facilitated the advent of two significant acad/schlaw/library/Jericho.mov.) new features: open accessibility to the Then the real work began. Librarians balcony from either end and the creation and staff joined together as a team to of a unified service desk as a one-stop physically move 136,000 volumes at A new combined service desk is the point of access for all services central to central help point for all study areas. all study areas. Though the two libraries remain administratively separate and report to different deans, patrons may now travel freely between and check out books at either desk. Half of the law library is now designated as a quiet, individual study side, with carrels in small cloisters separated by stacks rearranged to provide sight and sound buffers to enhance the study environment. This unique and innovative design that places stacks at right angles to each other has proved highly successful in sustaining a truly conducive study environment. The quiet side is home to the law periodicals, the general law collection, and comfortable seating, while the conversational side houses the primary federal and state legal

20 AALL Spectrum May 2009 AALLSpectrum_May2009:1 4/14/09 1:24 PM Page 21

Regent law students Drew Paige and Liz Anderson enjoy the comfortable seating and panoramic view of the new entrance.

source materials and is dotted with tables ‘The law library is, like, ten times better accommodate both books and laptops; ideal for individual or group study. The than it ever was before. Why didn’t you • Creating a number of individual study nature of the study environment on each do this when I was a 1L?’ I wasn’t asking rooms in addition to the present group side is complemented and reinforced by for his opinion on the law library—it study rooms; and the design of the floor plan. was completely unsolicited.” • Building an environmentally Students are clearly happy with the controlled special collections room to changes. “It’s much more professional, more More to Come: PHASE II better protect and feature law library of a place to study, not so cloistered or So what is left to look forward to? special collections, with a grand stuffy,” says Jennifer Park, a third-year law Phase II, that’s what. As funding reading room containing additional ■ student. “When I come here, I’m coming becomes available, plans are in place to carrels and tables for study space. to a real library and it’s so much more further enhance the law library study conducive to my needs. I really like that it’s environment by: Margaret Christiansen connected with the university library.” • Upgrading library seating with ([email protected]) is associate director Dean Jeffery Brauch notes, “A fully ergonomic models; of the Regent University Law Library in student just came up to me and said, • Widening carrels to better Virginia Beach.

AALL Spectrum May 2009 21 AALLSpectrum_May2009:1 4/16/09 3:30 PM Page 22

Seventy Five Percent?

Sutherland’s Washington, D.C., Library goes virtual to tackle a major space reduction challenge

By Sarah Stephens

ugust 15, 2007, was a fateful irreversibly by moving the library into research, and one dedicated to legislative day for Sutherland’s Washington, virtual space. To do this, the physical research. The new objective was to give D.C., Library staff and its users. space would not be given, but instead each practice group or subgroup a A sold back to the firm in exchange for the page focused on its research resources. On that day, Facilities Manager Vickie leadership support needed to attain the Previously there had been no link Armstrong informed Library Manager vision of a virtual and physical library between electronic resources and the Sarah Stephens that a group of partners that could provide research and resources catalog; creating these links became wanted to appropriate 75% of the anytime, anywhere. the most time consuming part of the library’s space to use for file and work Even though Sutherland’s library electronic expansion. In addition, rooms. At that time, Sutherland’s learned about this request to reduce there would be an improved legislative Washington, D.C., Library encompassed space in late summer, there was no page, a page for non-practice-specific approximately 3,400 square feet and timeline for the start of construction. library resources, and a page providing 3,000 linear feet of shelving. The library Knowing there would be little notice overviews of content and contracts for and its five staff members were the main before construction began, Stephens each database or resource. Staff also used and the library staff began to reorganize. the renovation as an opportunity to weed resource for 300 lawyers and paralegals They knew that asking firm staff to the collection, bar-code books, and in Washington, D.C., and New York, as become more reliant on electronic upgrade the integrated library system. well as a secondary resource to employees resources required making those located in offices served by the Atlanta resources easier to find and use. Challenges and Solutions Library. The first step was to Weeding the collection proved difficult. assign one Library staff faced not only time An Opportunity in Disguise constraints, but also political Rather than fighting to preserve a small issues that arose when space just to have it cut again in a year each practice group was or so, library staff decided to turn this required to give up at request into a chance to make the A plasma screen least one set that it library and its resources ubiquitous by connected to a “had to have.” The replacing physical space with virtual computer replaces decision was also space. a portable movie made to keep as Momentum had been gaining screen for training many treatises to “go virtual” for many years, and presentations. on the shelves and several factors went into the as possible decision. Over the last few years, and convert Sutherland’s library had been materials stealthily transforming its containing collection into an electronic state. discrete The most important resources pieces of were available electronically as information, well as in print, and the use of such as articles electronic resources was steadily or case increasing across all practice groups. decisions, as well Electronic access was already a fact of as second or third life in the New York office where the copies. Adding to library consists of only two print titles the difficulty, the and research supplied by Washington floor plans had not yet librarians. While telecommuting is not been finalized, so the final yet common across the firm, several amount of shelf space was partners spend part of each month librarian unknown. working in distant locations and need to electronic Sutherland worked with a space resources wherever they are. services and hire a temporary librarian designer who, while not a specialist in Finally, as part of a larger knowledge to assist with research. library design, listened carefully to the management initiative, a legal tech - At the beginning of August, the staff and created a design that married nology consultant recommended that library had only three intranet pages— form to the functional needs of the staff. Sutherland take the plunge publicly and one focusing on library policies, one on For example, libraries need work space

22 AALL Spectrum May 2009 © 2009 Sarah Stephens • photos by Sarah Stephens AALLSpectrum_May2009:1 4/14/09 1:23 PM Page 23

for visitors, though not necessarily tables. their return to Washington, D.C., a mere biggest, and certainly the most pleasant In the final design, table space was lost, three weeks after they had learned of the surprises, however, were the steady but a counter was gained. Stephens also restructuring. stream of visitors to the temporary decided to give up some shelf space in The plan soon changed, however, library location and the support from order to add office space for another to move books to space at 1201 legal staff. Senior partners almost librarian. Pennsylvania Avenue and give the staff unanimously said that while they Several discussions focused on how offices at 1275 Pennsylvania Avenue personally didn’t like the changes to the to make the space welcoming without (Sutherland’s main location) during the library, they understood the rationale, including a traditional a reference desk. restructuring. While the two buildings saw the benefit, and accepted that their Giving up shelving space for research are adjacent, Sutherland employees must work practices might have to change. librarian offices helped with this, as the go outside to get from one location to Everyone learned to embrace change offices are located very near the main the other, which created an unacceptably and live with uncertainty. While entrance and have windows positioned large separation of staff and resources. Sutherland’s library staff is not generally to face into the main library space. The Therefore, the move to this interim space afraid of change, this change was so windows are frosted in the middle with was delayed another week while offices big that it pushed even them to the clear glass borders to provide privacy were prepared at 1201 Pennsylvania, and boundaries of their comfort zones. Each while still allowing librarians and the extra time was used to hire temps to had moments of resistance to, or anger patrons to see each other. box the books being sent to off-site storage. at, the loss of space but those moments Each staff member were few, brief, and only shown to provided input A Lesson in PR library colleagues. The united front as to his or her Despite some problems with delayed presented by the staff helped the workspace equipment and a disorganized collection, attorneys adapt to the change by need, and that research was not disrupted to any reassuring them that it was done with input was significant degree while the library their needs and concerns in mind. incorporated was at its temporary location. Each staff into the plan. member also found reasons to go to the Back in Business To maximize main building each day so they remained Almost a year and a half later, Sutherland’s the use visible, and, despite the inconvenience new library is back in business and of space, of going outside from one building to functioning better than ever. Library modular another, almost every day brought a intranet pages are clearer and better furnishings were visit from at least one associate, partner, organized, anecdotal evidence shows that custom designed secretary, or paralegal. usage of those pages is up, and electronic for each office. Staff members spent considerable resources are linked from the catalog. The legislative time and effort publicizing the transition Of course, adjusting to the physical analyst, for example, to a more electronic library. This space included a few hiccups. Sound

photo by Rick Skippon included reassuring attorneys that their travels too well into some offices and Library staff at Sutherland’s Washington, concerns were understood and that not at all into others. Power-saving light D.C., location serve lawyers and paralegals library staff wanted to make the switches didn’t function as planned, in Washington, D.C., New York, and Atlanta. transition as easy as possible. Librarians and signage must be improved. had many conversations with Nonetheless, users are happy other staff members with the new space. For weeks, who relies heavily on books and bill files, explaining the change returning users would arrive, received file drawers, shelves, cabinets, and soliciting express pleasure that the and an extensive work surface. Research opinions. As part reference desk had been librarians’ work, on the other hand, is of the grand not as paper-based; rather, they often re-opening in Each worktable in Sutherland’s work closely with visitors to the library. mid-December renovated library space features With this in mind, they were given small 2008, the library hidden power outlets and file cabinets topped with a cushion, hosted four days network jacks. allowing the cabinets to double as seating of demos on the and fit under desks when not in use. new intranet pages removed, and remark that The library occasionally functions as and the catalogue, as the space seemed bigger. a space for vendor demonstrations and well as the process for Counsel Jim Briody, a regular research training, but in the new design checking out books and library user, says he has found there would no longer be space for several offerings from vendors. “many positives to the renovations tables and a portable movie screen. To Library staff also learned many made to our library.” In particular, he compensate, the new layout included lessons during this process, the most appreciates the upgrades to lighting, space for a large plasma screen connected important being how to market work tables, and staff offices, adding that to a computer. A countertop serves a dual a potentially unpopular change. They the improved offices give staff “a better use as overflow workspace or a display talked of little else for several weeks, environment for working on specific area, and the three work tables complete so the department’s view of the coming assignments while making the general the high-tech theme with hidden power benefits was well known. At the same work area for attorneys quieter without outlets and network jacks. time, they learned to listen to what sacrificing the library’s friendly patrons weren’t saying; to communicate atmosphere.” For the library staff at Change of Plans the message effectively, they learned what Sutherland’s Washington, D.C., office, While attending a manager’s retreat in the unspoken fears were and addressed that is the surest sign of success. ■ Atlanta, Stephens and Armstrong learned them head-on. Sarah Stephens (sarah.stephens on Friday that the partners behind the There were several surprises @sutherland.com) is the director of renovation wanted to see movement during this process, from the sudden knowledge and research services at immediately. That meant that the move acceleration, to delays, to the stress of Sutherland Asbill & Brennan LLP would begin the following Monday upon separation from the rest of the firm. The in Washington, D.C.

AALL Spectrum May 2009 23 AALLSpectrum_May2009:1 4/14/09 1:23 PM Page 24

High-Tech Oasis

Penn State’s new law building combines natural beauty with practicality

By Kevin Gray AALLSpectrum_May2009:1 4/15/09 1:20 PM Page 25

ne of the nation’s oldest law As part of attaining U.S. Green its first few months of operation, the law schools has just opened one Building Council’s Leadership in Energy library has become the signature space of its two new facilities. The and Environmental Design (LEED) within the beautiful new Katz Building O Green Building certification, the roof for serious research and study, and has Pennsylvania State University Dickinson of the Katz Building has plants in place provided the School of Law with an School of Law’s new Lewis Katz of traditional roofing materials. This iconic intellectual core that bespeaks Building, opened in January 2009, reduces the eco-footprint of the building, Penn State Dickinson’s seriousness of marks a new chapter in the school’s resulting in less storm water runoff, purpose and lofty scholarly ambitions.” 175-year history. less air pollution, and lower heating Perhaps the most notable feature of and cooling costs. Materials for the the library is the reading room, which construction of the building were also features not only the glass curtain wall sourced locally whenever realistically but also breathtaking views of the Penn possible. State campus and Mount Nittany in the Given Dickinson’s two locations/one distance. The reading room is separated law school approach to legal education, from the library by a full-wall display all classrooms are fully connected with case, which not only permits attractive teleconference equipment so that a exhibits but also lets additional morning professor teaching live in one facility light shine through the library. can also participate interactively with Another impressive feature is the students at the other facility. The new library’s ramp connecting the second and courtroom, also fully connected, was third floors. The ramp, which juts out designed with input from judges who over the side of the main structure, is are Dickinson alumni. supported not by its floor, but by steel The H. Laddie Montague, Jr., Law hanging tension rods extending from Library spans three floors of the new the floor to the top of the curtain wall. building. The library was mindfully It is lined with carrels equipped with Since the Lewis Katz building opened in designed in light of the changing individual power and lighting, and is January 2009, library usage and traffic interdisciplinary nature of modern legal designed to provide students with a have surged exponentially. study and also to meet student demand feeling of being outdoors while still in for quiet yet social study space. In the library. The hardwood carrels feature addition to meeting the usual modern- not only waist-high bookshelves, but also The 114,000 square-foot building is day student expectations of wireless some food for thought in the form of located on Penn State’s flagship campus access and almost countless power ports metal letter inlays expressing various in University Park, Pennsylvania. Penn for students’ laptops, the seating, study legal and human rights icons, such as State Dickinson has two campuses–one rooms, and carrels are designed to “Marbury v. Madison,” “Civil Society,” in University Park and one at Dickinson’s provide an array of differing forms of and “Thurgood Marshall.” ancestral home of Carlisle–but operates study space while instilling a sense of Soft seating is provided throughout as one enterprise with a single vision. The community. Gail Partin, the library’s the library. In the words of Colleen Carlisle campus is also building a new associate director, notes that “early in the Toomey Lieberman, assistant dean for home around the venerable Trickett Hall, planning stages, we identified several policy and planning, “There’s not a bad home to Dickinson’s Carlisle operations critical features seat in the house.” since 1918. The new Carlisle facility will that were The library also open in January 2010. imperative provides seven The buildings, both designed by the to the study rooms of Polshek Partnership architectural firm, development various sizes. Five have a total cost of $120 million. of a state-of- of the rooms have Polshek also designed the William J. the-art, doors that are Clinton Presidential Center in Little service-rich equipped with Rock and directed the renovation of the library time locks so that Ed Sullivan Theatre for the “Late Show environment. the rooms are with David Letterman.” For example, accessible to The most noticeable feature of the pervasive students when the Katz Building from the exterior is the technology library is closed. signature glass curtain wall adorning and twenty- A reading the south side. Virtually no two glass four-hour garden is also sections are the same. Each glass plate access, available outside weighs approximately 400 pounds; the especially in the building, curtain wall is supported by “strongback” the group affording students steel beams. Along with the curtain wall, study rooms, The new library offers wireless access, ample another study the building is clad with Pennsylvania power ports, and an array of varying study were designed spaces. space option in sandstone and limestone. into the library the warmer The curtain wall overlooks what will space wherever months. Of become Penn State’s arboretum and botanic possible to facilitate collaborative course, the garden also offers wireless gardens later in 2009, providing a truly learning.” access. The library’s digital center beautiful “front yard” for the law school. In the short time that the building includes a classroom with 13 computers, has been open, library usage and traffic two printers, and audiovisual equipment, The reading room’s glass curtain wall offers have surged exponentially. According providing an excellent environment for breathtaking views of campus and Mount to Steven Hinckley, associate dean for online training. Nittany. library and information services, “In (continued on page 35)

AALL Spectrum May 2009 25 © 2009 Kevin Gray • photos by Dyanna J. Stupar AALLSpectrum_May2009:1 4/16/09 4:38 PM Page 26 Saving Space The O’Melveny & Myers LLP Library makes the most of a new, smaller space

By Holly M. Riccio

O’Melveny and Myers’ sixth floor library features ample storage space for back issues of newspapers and library supplies.

n 1988, when the San Francisco primary and secondary legal materials. The office move process began back office of O’Melveny & Myers LLP Even then, the remaining library space in December 2006, when library staff opened its doors, six attorneys were was far from comfortable: once half was formed the “New Digs Committee” I converted into attorneys’ offices, there and met regularly to discuss plans for working in a temporary space while was no longer room for a work table or the new space. In July 2007, each offices in a new building were being places to sit—instead, there were pull- department also spoke with architects designed, built, and staffed. After out shelves and kick stools. from Gensler about their workflow, moving in the summer of 1989, about a It wasn’t the ideal situation, but processes, needs, and “wish list.” Shortly dozen lawyers occupied more than two the attorneys and staff in the office thereafter, the architects presented their floors totaling approximately 30,000 understood why it was necessary. initial plans, and the library’s future square feet. Over the next 20 years, “Managing competing interests— started to take shape. The new space the firm grew to include more than 100 need for more office space and a desire would consist of a main library space as attorneys with offices spanning five and for space to sit in the library—is well as hallway shelving on other floors, a half floors, and a library of more than challenging,” says Tina Shinnick, office just as the existing space did. While the 2,300 linear feet. administrator for northern California. linear footage would be close to that of At the time of the decision to move “Open communication and dialogue the existing space, staff members knew to a new building, space was at a between the office administrator, that once they reviewed the collection premium and the library was cut to managing partner, and library manager and weeded items that were no longer 1,700 linear feet in order to create more are key to ensuring buy-in and necessary, the new space would offices for attorneys. Many items once cooperation at all levels.” When the firm accommodate the library quite considered essential for a law firm decided to move to a new office, the comfortably, with ample room for library, such as the Federal Reporter series, attorneys and staff eagerly anticipated a future growth. were cancelled and weeded down to future space that would allow for books, One of the biggest changes from make room for a core collection of tables, chairs, and much more. the existing space to the new space

26 AALL Spectrum May 2009 © 2009 Holly M. Riccio • photos by Holly M. Riccio AALLSpectrum_May2009:1 4/14/09 1:23 PM Page 27

involved areas for the library staff. Federal Regulations and the United States the daylight coming in and the overhead The San Francisco office consists of Code Annotated, could still be stacked lighting in the aisles. There are pull-out two professional librarians as well as an in seven shelves, but the rest of the shelves in almost every aisle that can be outside filing service. Over the past collection could not. Luckily, since staff pulled out and in use while still allowing year, the San Francisco staff transitioned members were just starting the process enough space for others to move around almost all of their library check-in of shelf reading and weeding when this comfortably. There is ample space to functions to our Los Angeles office, discovery was made, they simply had to work and use the print collection at allowing more time to focus on research weed a bit more judiciously than initially either the round work table or the three- projects and requests. As a result, they planned. They were also able to cancel high shelving area. On the floors with did not plan for as large a workroom print versions of treatises and resources satellite libraries, there are large multi- area as was in their existing space. that were not as heavily used Instead, they planned for two offices, and rely instead on electronic both right next to the main library, and versions. In addition, other last a workstation for the filer. Losing the minute changes, such as storing workroom area, however, meant finding newspaper back issues inside other storage areas for items such as built-in cabinets in the new MCLE collections. Luckily, they were library, freed up additional banks able to use filing cabinets in common of shelving. areas to organize and store these materials. With the move to the new space quickly approaching, Library and Calendar Manager Holly Riccio sat down with her office administrator to after discuss current plans for the library. The original plan included a large round table (similar Soft seating is now available in all to the one the satellite library locations as well as in The new library library had the main library, which also includes stacks are and then lost before a large work table. illuminated with in the original both overhead and space) and natural light, and chairs, with purpose areas for attorneys to gather, use provide ample room the addition Going Green library materials, and work. “The goal to work and use of a pop-up Another large component of the new of both the main library space and the materials in the box in the space was an effort to “go green.” satellite library locations was to create a aisles. middle of The new San Francisco office includes collaborative space where attorneys and the table for building design elements that reduce staff can work, conduct research, and before plugging in environmental impact, promote water share ideas with each other,” said C. laptops for and energy efficiency, increase the overall Brophy Christensen, a partner and the power and indoor environmental quality, and use chair of the New Digs Committee. “Our Internet sustainable materials, furniture, and library has traditionally served as a place access. In building techniques. In fact, the where people come together and interact addition, the renovated space is expected to achieve in a comfortable, casual setting, and our entire library silver certification under the U.S. Green new space allows us to achieve this and © GraceImage, 2008 space would Building Council’s Leadership in Energy more. It takes the concept of community have wireless and Environmental Design (LEED) space to a whole new level.“ access Green Building Rating System. During Although the physical library presence throughout. the construction phase, close to 80 as measured in linear feet is actually less After some after percent of the construction waste was than it used to be, the library’s presence discussion diverted from landfills. Some of the in our new space is one that reflects the about the green features in the library include changes and innovation made possible space, a carpeting made from low-emitting by the technological advances of recent three-high bank of shelving for reference materials to increase indoor air quality, years. “This move and new library build- materials, which would also serve as a low-emission paints and sealants, and out provided a great opportunity to physical divider between the work table glass walls that allow more light to continue our transition from print sources and the stacks, was also added. Staff penetrate to the core of the building. to electronic resources, and allowed us members also decided to add two soft In addition, staff members continue to realize the best and most efficient use seating chairs and a small table between their commitment to transition from of the library’s physical footprint in the the three-high and the stacks, thereby electronic to print resources, meaning office,” said Cheryl Smith, firm-wide adding a casual seating area, in addition they purchase and use less paper in the director of information services. As library to the more formal work table. form of books, supplements, pocket staff members move forward in their The only surprise arose when the parts, and loose leaf updates. new space, the library will continue to shelving company started working with communicate a strong, positive presence the architect. While the original plans that extends far beyond the library walls. ■ called for the library stacks to be seven Brilliant Results shelves high, the height of the ceilings The result of many months of planning Holly M. Riccio ([email protected]) on this floor would only allow the and preparation is a very functional and is the library and calendar manager for stacks to be six shelves high. Collections organized library collection. The main northern California at O’Melveny & Myers with shorter books, such as the Code of library stacks are very light, both from LLP in San Francisco.

AALL Spectrum May 2009 27 AALLSpectrum_May2009:1 4/14/09 1:21 PM Page 28

AcademicAchievers

Academic law librarians promote scholarship in the profession

law librarian leading a thoughtful discussion about conference hotel carpet Ais probably not the first thing that comes to mind when picturing a law librarian as a scholar. Yet Jonathan A. Franklin, associate law librarian at the University of Washington Gallagher Law Library, did exactly that at the “Librarian as Scholar” program sponsored by the American Association of Law Schools (AALS) Section on Libraries at the 2009 AALS annual meeting. Franklin used the design of the carpet in the meeting room as the basis of tangible examples of the tensions between the developed and developing world as they relate to the protection of traditional cultural property. AALLSpectrum_May2009:1 4/14/09 1:21 PM Page 29

Franklin was one of five law librarian library and computing services at the Another project by a group of scholars speaking at the program in San University of Washington Gallagher Law academic law librarians is further raising Diego, California. The program featured Library, former AALL president, and the profile of law librarians as scholars. a diverse group of librarians and their current chair of the AALS Section on Randy Diamond, director of library and scholarship, raising the profile of the Law Libraries, explained another technology resources at the University of law librarian as a scholar within the difference. According to Hazelton, AALS Missouri School of Law, and Peoples are legal community: Julie Jones, head “focuses on networking for folks in the co-editors for the new publication Legal of information services at Cornell same interest area,” since the annual Information & Technology eJournal on University Law Library, spoke about meeting programs are generally attended the Social Science Research Network how user interface design affects legal by members of the section sponsoring (SSRN). As described by Peoples, the research; Margaret Leary, director of the the program and section business eJournal was conceived at the AALS mid- law library at University of Michigan meetings often follow in the same room. year meeting in June 2008, but came to Law Library, presented information Presenter Lee Peoples brought new life at the 2009 AALS annual meeting. about William W. Cook, a benefactor of eyes to the AALS annual meeting. During the mid-year meeting, Diamond the University of Michigan Law Library Although he had attended mid-year noticed the emphasis on law librarians’ who also had tremendous influence in meetings in the past, the San Diego scholarship and was struck that a connection could be made with SSRN. “SSRN provides a ready-made platform People vote with their feet and everybody’s to get our scholarship noticed, read, recognized,” says Diamond. The Mid- feet stayed in the same place. America Law Library Consortium Association of Law Libraries (MALLCO) agreed to serve as the initial sponsor for the area of corporate law; Lee Peoples, annual meeting was his first. He says the eJournal. associate professor of law library science he was pleased with his experience and According to Diamond, an advisory and director of international programs would encourage other law librarians board of prominent law librarians at Oklahoma City University Law to attend the conference. “It’s a good stepped up to guide the eJournal by Library, compared the no-citation and opportunity to network with directors helping to envision “legal information” publication practices of England and and other law librarians—to meet people as its core focus. Board members include the United States; and Marilyn Raisch, you otherwise wouldn’t meet, like deans, editors from International Journal of associate law librarian for international faculty members. It’s a good chance to Legal Information, Law Library Journal, and foreign law at Georgetown be noticed,” notes Peoples. It also shows Legal Reference Services Quarterly, and University Law Libraries, addressed your support for the faculty at your Perspectives. Diamond recognizes the the transformative effect of hypertext school to visit their talks, which helps to professional journals for “working with technology on historical marginal be familiar with their areas of interest.” us to allow their authors to post their commentary of international and Hazelton, who moderated the articles to the eJournal. We look to the comparative law texts. “Librarian as Scholar” panel, was advisory board helping to spread the In creating the panel, the section “thrilled with the quality of the word in their individual capacities and wanted to promote the work of librarians presentations and scholarship and the encouraging folks that they counsel on as scholars, and the speakers selected reception it received from colleagues” writing to contribute their work to the fulfilled that goal. Linda Ryan, director and only wishes the panel had been eJournal.” of law library at St. John’s University afforded a larger room, since the Hazelton agrees that eJournal is Law School and immediate past chair of audience more than filled the chairs in significant because it promotes law the Section on Law Libraries, explains the room. Even with people standing librarian scholarship to the outside world that the panel of speakers was selected and no air-conditioning, however, the and makes it much more accessible. to address a diverse selection of topics. audience was attentive. According to “We publish a lot in our business. She also notes that the panel reflected the diversity of law librarians—speakers included library directors and first-time eJournal is significant because it promotes law AALS attendees. librarian scholarship to the outside world and makes Though there is significant overlap between the AALS Section on Law it much more accessible. Libraries and the American Association of Law Libraries, the AALS annual meeting fills a different purpose than the Hazelton, “People vote with their feet We just haven’t thought about isolating AALL Annual Meeting. Many librarians and everybody’s feet stayed in the same it and putting our arms around it are familiar with the types of topics place.” (The presentations from the to make it more accessible to others,” presented at AALL Annual Meetings, 2009 AALS annual meeting are freely says Hazelton, who also serves on the such as how to teach or how to manage available for streaming on the AALS site, eJournal advisory board. a library. Also familiar is the advice that www.aals.org.) The AALS Section on The first electronic issue was sent to a librarian attending AALL’s Annual Libraries program was so successful, in 140 initial subscribers. The eJournal Meeting should try to attend at least one fact, that the section intends to offer editors sent announcements about the program outside of his or her area of a similar program at the 2010 AALS debut to various listservs, increasing focus. annual meeting. For those who might subsequent circulation. Subscribers On the other hand, the AALS annual be interested in proposing a paper for the receive an e-mail with announcements, meeting is the “premiere conference 2011 AALS Annual Meeting, Hazelton a table of contents, and abstracts of the for the legal academy to attend in notes that the plan at this time is to articles that are included in each issue. substantive areas,” according to Ryan. focus on empirical research by law Each issue is expected to feature five Penny Hazelton, associate dean for librarians. to seven articles that are available on the (continued on page 38) © 2009 Meg Butler • image © iStockphoto.com AALL Spectrum May 2009 29 AALLSpectrum_May2009:1 4/14/091:20PMPage30 Beyond D.C. Capitol Hill AALLSpectrum_May2009:1 4/14/09 2:08 PM Page 31

Attractions abound just outside of AALL’s Annual Meeting destination

By Leslie M. Campbell

here is truly too much to do in Old Post Office Pavilion Bell Tower— Washington, D.C., to ever really Here is a D.C. insider’s tip: this wonderful imagine needing to go outside the building’s views are almost as good as the T Washington Monument’s, but without the downtown area in order to seek entertainment wait! The National Park Service offers free and adventure. That said, D.C. does not hold daily tours of the 315-foot granite clock the monopoly on fun things to do and see, tower, whose observation deck is the second and, if you do venture out, you will be richly highest vantage point after the Washington rewarded. There is history and culture, nature Monument. The building itself is Washington, and beauty, shopping and dining whichever D.C.’s first skyscraper, with 12 stories of steel way you go. You simply cannot go wrong, and granite frame built to house the U.S. whether you head north to visit Maryland’s and D.C. Post Offices. At the time, it was the many quaint small towns, venture up to largest and tallest government building in the Gettysburg, Pennsylvania, head east to explore city. With a food court and shops, it is a great stop for lunch or a snack. the eastern shore, or drive west to Virginia’s Location: 1000 Pennsylvania Ave, NW, at lovely Shenandoah Mountains. Below 12th Street. Metro: Metro Center. For more are some selected highlights to consider. information: 202/606-8691; www.oldpost Remember: If you want to avoid driving, you officedc.com. can get a long way using the MetroRail system Albert Einstein Memorial—The (www.wmata.com), Amtrak, and any of the memorial by sculptor Robert Berks (best local tour bus companies. known for his portrait of John F. Kennedy at Kennedy Center) sits in front of the National Sights you might overlook in town Academy of Sciences building near the National Building Museum—This National Mall. Situated in an elm and holly breathtaking building is a must-see, with grove in the southwest corner of the academy wonderful exhibits focusing on architecture, grounds, the memorial was dedicated on April building, and green development, a nice café, 22, 1979, in honor of the centennial of and, without a doubt, one of the best gift Einstein’s birth. In his left hand, Einstein shops in the city. It is also cool inside, making holds a paper with mathematical equations it a calm oasis and offering a break from the summarizing three of his most important hot, humid, and hectic D.C. summer tourist scientific contributions: the photoelectric season. effect, the theory of general relativity, and The building itself is stunning. Built the equivalence of energy and matter. Three between 1882 and 1887, its exterior was modeled after the Palazzo Farnese in Rome. But it is the interior that steals the show. The grand central space, the Great Hall (measuring 116 by 316 feet), is dominated by a central fountain and four colossal Corinthian columns—among the tallest classical columns in the world. The building was designed in part to provide a grand space for Washington’s social and political functions; in fact, it has been the site of 16 presidential inaugural balls, from Grover Cleveland’s in 1885 to George W. Bush’s in 2004. Location: 401 F Street NW between 4th and 5th Streets. Metro: Judiciary Square station (red line) or Gallery Place/Chinatown Albert Einstein Memorial Credit: Destination DC Destination Credit: (yellow or green lines). For more information: 202/272-2448; www.nbm.org. National Geographic Society Museum quotations from Einstein are engraved beneath at Explorer’s Hall—Free and kid-friendly the figure, including “The right to search with a great gift shop, this museum focuses on for truth implies also a duty; one must not the National Geographic Society’s past and conceal any part of what one has recognized current expeditions, adventures, and scientific to be true.” He’s kind of cute, even cuddly research. (if you can imagine that), and kids enjoy Location: 17th and M Streets NW. clambering around on him, which makes for Metro: Farragut North (red line) and Farragut a great photo opportunity. West (orange and blue lines). For more Location: 500 5th Street, NW. Metro: information: 202/857-7588; www.national Foggy Bottom-GWU station (orange line); ol Hill geographic.com/museum. a pleasant walk of approximately seven blocks

© 2009 Leslie M. Campbell • capitol image © iStockphoto.com

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past the Pan American Health approximately ten miles north of Organization building and the downtown D.C. Metro: College Department of State. For more Park/University of Maryland Metro information: www.nasonline.org/site/ Station (green line). For more PageServer?pagename=ABOUT_ information: 301/864-6029; building_einstein_memorial. www.collegeparkaviationmuseum.com. Great Falls National Park—Great Excursions under one hour Falls is a beautiful, 800-acre park only away 15 miles from downtown. Here, the First a word about traffic—and the word Potomac River builds up speed and force is “bad.” As in any major metropolitan as it falls over a series of steep, jagged area, it can be very congested on the rocks and flows through the narrow major roads, especially during commute Mather Gorge. Three stunning falls hours and particularly on Friday overlooks are within a short walk from afternoons in summer, when everyone is the visitor center, and hiking, biking, heading out of town or east to the shore. climbing, boating the class II rapids, Nonetheless, don’t let traffic dissuade fishing, bird watching, and picnicking are available. The park also protects and Mount Vernon you from venturing out, as all of these Manning iStockphoto.com/Bill Credit: sights are well worth the effort. preserves the ruins of the Patowmack Some tips: take advantage of public Canal, part of George Washington’s section of the parkway was completed in transportation and tour companies dream to make the Potomac River 1932 to commemorate the bicentennial navigable as far as the Ohio River Valley. where possible, time your trips to avoid of George Washington’s birth. For more information: 703/285- peak commute hours, always bring good There are many ways to explore 2965; www.nps.gov/grfa. maps, and have a fallback plan should the Parkway. Ranger-led programs are you run into traffic. George Washington Memorial Parkway: Not Just a Road—The available daily at Great Falls Park, Clara College Park Aviation Museum— Barton National Historic Site, Glen Echo Opened in 1998, the museum is a George Washington Memorial Parkway is one of the most beautiful scenic roads Park, and Arlington House. Programs 27,000-square-foot, state-of-the-art are also available by reservation at many other locations including Turkey Run Park, Fort Marcy, Claude Moore Farm, US Marine Corps War Memorial Theodore Roosevelt Island, Lyndon Baines Johnson Memorial Grove, Dyke Marsh, and Fort Hunt Park. For more information: www.nps. gov/gwmp. Mt. Vernon: Another Must-See— Mount Vernon, the home of George and Martha Washington, is a beautiful 500-acre estate resting on the banks of the Potomac River. The plantation is fully restored to look as it did in Washington’s day. In fact, in 2008, George Washington’s study was fully restored and opened to the public along with several “new” objects, so you now can visit George’s most private room where he bathed, dressed, and worked. In addition to the mansion itself, visitors can also tour outbuildings, including the slave quarters, kitchen, stables, and greenhouse, and it is worth the trip just to explore the gardens. The George Washington Pioneer Farmer site is a

Credit: iStockphoto.com/Gary Blakeley iStockphoto.com/Gary Credit: four-acre working farm that includes a recreation of Washington’s 16-sided facility located on the grounds of the treading barn. George and Martha College Park Airport, the world’s oldest in the country. Much more than just a Washington are buried on the grounds continuously operating airport. It way to travel from here to there, it and a wreathlaying ceremony is held includes a display of unique aircraft is a destination in its own right, offering daily. and objects relating the history of early a calm respite from metropolitan Mt. Vernon is located just 16 miles aviation at the College Park Airport. Washington. The parkway connects south of Washington, D.C., and eight Guests are welcome to eat picnic lunches historic sites, from Washington’s home miles south of Old Town Alexandria at umbrella tables on the outdoor at Mt. Vernon past the nation’s capital (a fun destination itself, with historic balcony, which overlooks the airport to the Great Falls of the Potomac, and buildings, great shopping, terrific runway. provides a pleasant day trip through dining, and wonderful people-watching Location: 1985 Corporal Frank the same lands George Washington opportunities). Plan to spend at least Scott Drive, College Park, Maryland; frequently traveled by horse. The first several hours touring Mount Vernon;

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national holidays from May through regalia, poised before their cannon or September. demonstrating musketry. (Unfortunately, For more information: Arlington the Annual Meeting falls right in Cemetery: 703/607-8000; www. between anniversaries of the historic arlingtoncemetery.org/Visitor_informatio battles, but you can often find them there is a restaurant and food court if n/index.htm; Arlington House—The there on other days as well.) Even if you need sustenance. But note: Mount Robert E. Lee Memorial: 703/235-1530; you aren’t interested in civil war history, Vernon is America’s second-most-visited www.nps.gov/arho; Netherlands historic home. During popular touring you can simply bask in the wide array Carillon: www.nps.gov/archive/gwmp of park activities, scenic vistas, historic times there can be a line to get into the /carillon.htm. mansion, so weekday mornings are sites, and walking trails. usually your best bet. Walking shoes and Excursions about an hour away Start at the Visitors Center, pick comfortable clothing are recommended up a park brochure, map, and trail Manassas National Battlefield Park— guides, and check out the daily schedule because much of the experience is Another must-see if you are a civil war outdoors. And be sure to plan for the of interpretive programs. See the buff or just want to take a hike in the (hot!) weather. “Manassas: End of Innocence” beautiful countryside of Northern Location: Historic Mount Vernon, orientation film, which covers both the Virginia. Manassas National Battlefield 3200 Mount Vernon Memorial Highway, First and Second Battles of Manassas. Park is a national and natural treasure Mount Vernon, Virginia. Metro: There are some picnic tables and only 36 miles from downtown D.C. On Huntington Station (yellow line) and restrooms at the visitor center; if you a hot summer day you will often find Fairfax Connector Bus #101 (Fort plan to hike, bring water and sensible Hunt line). For more information: civil war re-enactors in full battle shoes (again, remember it is hot here 703/780-2000; www.mountvernon.org; in July!). Fairfax Connector: 703/339-7200; www. Location: 12521 Lee Highway, fairfaxcounty.gov/comm/trans/connector/ Manassas, Virginia. For more schedulesmaps.htm#SouthCountyRoutes. You might also want to consider parking at one of many parks along the George Washington Memorial Parkway Shenandoah National Park image © iStockphoto.com and biking or walking to Mount Vernon. With parking located all along the parkway, you can choose your distance. Aside from beautiful wooded views of the Potomac, the trail goes from Washington, D.C., past the Ronald Reagan Washington Airport, and through Alexandria, Virginia. Dogs are also welcome. Arlington National Cemetery— Beautiful, solemn, and moving, Arlington is a place of contemplation and history, and a wonderful location to walk and think. One particularly interesting site to visit is the Netherlands Carillon. Bordering the northern end of Arlington National Cemetery adjacent to the U.S. Marine Corps War Memorial, the Netherlands Carillon was a gift from the Dutch people to express their gratitude for American aid received during and after World War II. Carillon concerts are presented on Saturdays and

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information: 703/754-1861; baseball, wonderful museums, the mation: Fredericksburg Visitor Center: www.nps.gov/mana. touristy inner harbor, and a world- 706 Caroline St.; 800/678-4748; National Air and Space Museum class aquarium. Of special note are: www.visitfred.com or www.fredericks Stephen F. Udvar-Hazy Center— The Baltimore Museum of Art burgva.gov. Opened in December 2003, the (BMA) (10 Art Museum Drive; Udvar-Hazy National Air and Space 443/573-1700; www.artbma.org) is the Excursions about 2 hours away Museum is the second location for the largest museum in Maryland and offers Gettysburg National Military Park— flagship Air and Space Museum on an extensive collection particularly rich Gettysburg is actually not that far from the mall. It’s not realistic to visit both in modern and contemporary art. D.C. and is a very pleasant drive. If museums in one day, since together they The BMA is famous for its Cone Sisters’ you want to see real civil war history contain the largest collection of historic (Baltimore sisters Claribel and Etta at nearly the same time of year as the aircraft and spacecraft in the world. (In Cone) Matisse collection and its famous battle, Gettysburg is the place. fact, the original museum on the mall is beautiful sculpture garden with major (Consider reading Michael Shaara’s able to display only about 10 percent of works by Calder and Moore. Brunch Killer Angels before you walk the grounds its artifacts at any one time, hence the at Gertrude’s is legendary! to really get a feel for its history.) The opening of the Udvar-Hazy Center in The Walters Museum (600 N. cyclorama has also just been refurbished Virginia.) Charles St; 410/547-9000; www. and has been called a wonder of the The round trip takes about one thewalters.org) is another must- world. and a half hours and is about 30 miles see. The museum was started with the Location: about 80 miles north of each way. Be aware that Highway 66 collection of William and Henry Walters Washington, D.C. For more information: in Virginia (one of the main east-west and now covers art and artifacts from 717/334-1124; www.nps.gov/gett. roads) is restricted to high occupancy ancient through modern times. It Harpers Ferry National Historical vehicles (minimum two people per car) offers wonderful special exhibits and is Site—About one and a half hours north during peak commute hours. Allow for exceptional at providing family-friendly, of Washington, D.C., Harpers Ferry is at least two or three hours to tour the interactive programming: (www.the best known for abolitionist John Brown’s two gigantic Udvar-Hazy buildings, walters.org/programs_art_museums/ rebellion. It is an interesting and which are themselves worth the trip. programs_family.aspx). historic place to spend a day, and also (And we are talking BIG: the center’s For more information on Baltimore, a wonderful natural spot along the James S. McDonnell Space Hangar contact: Baltimore Area Convention and beautiful Shenandoah and Potomoac stretches the length of three football Visitors Association, 100 Light Street, rivers, with a great walking, rafting, or fields and stands ten stories high, all the Baltimore, Maryland; kayaking opportunities. Administered better to house the enormous Enterprise, 877/BALTIMORE; www.baltimore.org. by the National Park Service, there are NASA’s first space shuttle.) Leave time Frederick, Maryland—Frederick always interesting historic exhibits. to take an elevator ride up the 64-foot- is Maryland’s third-largest city but its Location: Cavalier Heights Visitor tall observation tower, which is great for 33-block historic area maintains its Center, one mile west of Shenandoah watching airplanes leave and arrive at small-town charm. The 18th- and 19th- Bridge, off Route 340. For more Dulles Airport. Even if you aren’t a space century buildings and cluster of church information: 304/535-6029; www.nps. junkie, the museum is fascinating and spires that make up Frederick’s skyline gov/hafe. the displays are breathtaking. are still a main attraction. It has an Luray Caverns—The Luray Location: 14390 Air and Space important civil war history including the Caverns, located 90 miles west of Museum Parkway, Chantilly, Virginia. Barbara Fritchie House, the Monocacy Washington, D.C., on the west side of For more information: 202/663-1000; National Battlefield, and the National the beautiful Shenandoah mountains, www.nasm.si.edu/museum/udvarhazy. Museum of Civil War Medicine. It are the most visited caves in the eastern (Admission is free, but parking is $12.) also has antiques and crafts shops, United States. If you feel the need to National Museum of the Marine lively restaurants, and an eclectic bar spelunk, this is the place for you. The Corps—Opened in 2006, the National scene. Located 45 miles northwest of caves are actually a U.S. Registered Museum of the Marine Corps is located Washington, D.C., Frederick lies at the Natural Landmark. on a 135-acre site 35 miles south of junction of two national scenic byways: For more information: Luray- D.C., adjacent to the Marine Corps base the Historic National Road (Alternate Page County Chamber of Commerce, in Quantico, Virginia. The museum’s U.S. 40) and the Catoctin Mountain 46 East Main Street, Luray, Virginia; unusual and striking design is intended Scenic Byway (Route 15). Frederick is 888/743-3915; www.luraypage.com. to evoke the image of the flag raisers of also known for its dog-friendly attitude. Luray Caverns: 540/743-6551; Iwo Jima. The museum exhibits include For more information: www. www.luraycaverns.com. artifacts documenting over 230 years of fredericktourism.org. Shenandoah National Park & Marine Corps history, including more Fredericksburg, Virginia—The Skyline Drive—You will be amazed to than 60,000 uniforms, weapons, vehicles, reason to visit Fredericksburg is to soak be just 75 miles from the busy, bustling medals, flags, aircraft, works of art, and up some American history, especially Washington metro area when you are other artifacts tracing the history of the that of the colonial and Civil War eras. in this beautiful and amazing park Marine Corps from 1775 to the present. (According to Frommer’s Travel Guide, stretching 105 miles along the spine of Location: 18900 Jefferson Davis “For Civil War buffs, Fredericksburg is the Blue Ridge Mountains. The park Highway, Triangle, Virginia. For more a holy shrine”). The battlefield sites are encompasses 300 square miles of information: 877/635-1775; www. beautifully preserved in the National mountains, forests, waterfalls, and rock usmcmuseum.org/index.asp. Park Service’s Fredericksburg and formations and offers camping, hiking Also in the area: Occoquan, Spotsylvania National Military Park. (including the famous Appalachian Virginia—A pretty little town with a Fredericksburg’s Old Town is 40 square Trail), horse trails, and a wonderful riverfront and shops (www.occoquan. blocks and is included in the National scenic drive. com). Register Historic District. It is a treasure For more information: Shenandoah Baltimore, Maryland—An often trove for lovers of antiques. National Park, 3655 U.S. Highway overlooked gem, Baltimore is just one Location: 50 miles south of 211 East, Luray, Virginia; 540/999- hour north of D.C. and hosts Orioles Washington, D.C. For more infor - 3500; www.nps.gov/shen.

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Excursions about three Williamsburg Foundation, P.O. Box East”; www.presidentspark.org); and hours away 1776, Williamsburg, Virginia, 23187; Water Country USA (Virginia’s largest water park; www.watercountryusa.com). Colonial Williamsburg—Meticulously 800/447-8679; www.colonialwilliams And if this isn’t enough for you, recreated to look exactly as it did in the burg.com. remember that by Amtrak or car, 1770s when the town served as Virginia’s Need a break from history? New York City is three hours away and capital, Williamsburg’s historic area is ■ a wonderful living history museum. Try these attractions: Busch Gardens Philadelphia is just two. Enjoy! Williamsburg is 150 miles south of Williamsburg (www.buschgardens.com); Leslie M. Campbell (leslie_campbell Washington, D.C., and 50 miles east Presidents Park (which boasts 20-foot- @ao.uscourts.gov) is law library programs of Richmond, Virginia. high busts of all 43 U.S. presidents and administrator at the Administrative Office For more information: Colonial is jokingly described “Mt. Rushmore of the U.S. Courts in Washington, D.C.

hi-tech oasis— continued from page 25

The open plan of the library makes provided for virtually all public access additional study space, a copier, and it easy for library users to quickly find shelving. Three banks of adjustable public access terminals. their way. Visitors coming through the shades are used to control the amount of The library, as well as the rest of the library’s entrance are greeted by staffers sunlight entering the library. At night, law school at University Park, was at the spacious information desk, which the shades are raised to reveal the previously housed in what was a bland, is backlit by the curtain wall. Public lighting within the building, creating 50-year-old dormitory. While the access terminals are a few steps away, an impressive glowing effect for those converted dormitory provided suitable along with the library’s reference and outside the building or driving along temporary space, it was a less-than- statutes section, and access to the main nearby roads. inspiring place to study. The new Katz stacks on the third floor via the ramp. The library’s basement houses Building has put that problem firmly in ■ Access to the main stacks is also available motorized compact shelving units as well the past. through an open staircase or by elevator. as microforms and microform reader While the layout of the library’s equipment. This arrangement allows easy Kevin Gray ([email protected]) is bookstacks takes advantage of the and quick access to little-used items assistant director of the Dickinson School sunlight coming in through the glass while providing a less-cluttered look for of Law Library of the Pennsylvania State curtain wall, individual lighting is also the library’s other floors. There is also University in University Park.

For outstanding comment and analysis LEGAL INFORMATION MANAGEMENT

The international journal for law librarians

For a free sample issue, go to: journals.cambridge.org/spectrum

AALL Spectrum May 2009 35 AALLSpectrum_May2009:1 4/16/09 3:32 PM Page 36

@ AALLNET.org Visit www.AALLNET.org for the latest news and events concerning your profession.

Current Events Coming Soon: Expand your mind and connect with colleagues at these select AALL events. AALL2go Visit www.aallnet.org/calendar for more information and offerings.

AALL is proud to announce it is May 17-20 June 14-17 adopting a new, powerful, state-of- Innovative Users Group 100th SLA Annual Conference the-art learning technology, which Annual Meeting & INFO EXPO will provide a new learning gateway Anaheim, California Washington, D.C. to all AALL members. May 18-20 July 25-28 The new AALL2go site will provide Understanding Institutional 102nd AALL Annual Meeting members with: Copyright Policy Conference and Conference Denver, Colorado Washington, D.C. • Online access to the AALL Annual July 29 Meeting program recordings, as May 27-30 Libraries and Copyright in well as archived Webinars, audio China-U.S. Conference on Legal the Digital Age recordings, and video recordings Information and Law Libraries Online Webcast Beijing, China • Continuing educational program handouts distributed electronically, adding convenience in an environmentally-friendly way Tools for Success in Today’s Economy • Advanced search capabilities, In response to the U.S. recession and its impact on law libraries, AALL has created a which will allow you to focus on wiki of resources (http://aallnet.pbwiki.com) to help you succeed in today’s your key areas of interest with economy. On the wiki you will find: maximum flexibility to find the materials where and when you • Tips for operating your law library with a tight budget; need them • Advice on negotiating contracts with vendors; • How to interview effectively for your next job; • Online profiles so you can keep • And much more. track of the continuing education programs in which you participate AALL members can add material to the wiki, so we encourage you to use the and determine areas where you resources and share others that will help your friends and colleagues in law need more education librarianship. Stay tuned for more news about when the AALL2go site will be available. Ready, Set...TWEET! AALL is now on Twitter. Get up-to-the-minute AALL news by joining the AALLNET Twitter feed. A separate 2009 Annual Meeting Twitter feed is dedicated to updates on this summer’s Annual Meeting in Washington, D.C. Sign up and stay connected!

Upcoming AALL Memorial Continuing Professional Education Webinars AALL Spectrum has been advised of the death of Francis Gates. Mr. Gates had a distinguished career as the director of law libraries at the University May 20: Libraries and Social Software of Southern California, Columbia University, and the U.S. Court of Appeals for the Check the AALLNET Calendar of Events Ninth Circuit. A long-time member of AALL, he served as president from 1980 to (www.aallnet.org/calendar) for dates, 1981 and was a recipient of the Marian Gould Gallagher Distinguished Service times, and more details. Webinar topics Award in 2001. He passed away on March 24 at the age of 82. and dates are subject to change. For AALL Spectrum carries brief announcements of members’ deaths in the “Memorials” questions, contact the AALL Continuing column. Traditional memorials should be submitted to Janet Sinder, Law Library Professional Education Committee at Journal, University of Maryland At Baltimore, Thurgood Marshall Law Library, www.aallnet.org/committee/cpe/ 501 W. Fayette Street, Baltimore, MD 21201-1768; [email protected]. contact.html.

36 AALL Spectrum May 2009 AALLSpectrum_May2009:1 4/16/09 5:16 PM Page 37

announcements

Take the Lead: Apply It’s Time to Renew Your AALL Membership for the 2009 AALL Leadership Academy his month a second set August 1: Expired members deleted from the AALL of AALL dues invoices Law librarians in the early stages of for 2009-2010 will mail membership database and access T to the AALLNET Members Only their careers can get ahead in the to all library directors for their Section and Law Library Journal profession by attending the first AALL institutionally paid memberships and AALL Spectrum subscriptions Leadership Academy, October 16-17, and to all other individual discontinued. at the Hyatt Lodge in Oak Brook, members. The deadline for Illinois. membership renewal is For more information or to Train for leadership roles by acquiring May 31. Following is the 2009 renew your membership online, both the self-awareness and strategies membership renewal schedule: view the application form on AALLNET at www.aallnet.org/ you need to emerge as a leader within May 4: Second dues invoices about/join.asp. If you have any your organization and the profession. mailed out. questions about your membership Academy participants (fellows) will renewal, contact AALL use self-assessment tools, group July 23: Expiration notices Headquarters at membership exercises, case studies, and skill e-mailed to all members— @aall.org or 312/205-8022. practice to develop key signatures individuals and those paid by of leadership. If you recently lost your institutions. The academy will feature speaker Dr. job, be sure to ask about our unemployment discount. Barbara Mackoff, a widely acclaimed expert in the psychology of effective leadership. Dr. Mackoff holds a PhD in psychology and education from Harvard University. She is an executive coach, an acclaimed leadership educator, and author. Applications are due by June 30. For more information and to apply, visit www.aallnet.org/prodev/event_leader shipacademy.asp. Interested applicants should seek to obtain two professional recommendations (at least one from someone in a supervisory or managerial role). Please request your recommendations be sent to AALL Director of Education Celeste R. Smith at [email protected]. Selected fellows will participate in pre-engagement exercises, have an opportunity to obtain a mentor, and receive ongoing leadership development opportunities. Apply today!

Classified DISCIPLINED for objecting to misconduct by a federal judge, attorney Richard Baldwin Cook writes (2009) MAY IT PLEASE THE COURT. $34.95 on amazon.com (free shipping), 20% discount to libraries: [email protected]

AALL Spectrum May 2009 37 AALLSpectrum_May2009:1 4/16/09 3:33 PM Page 38

challenges and rewards— continued from page 17

yet, five months after the move. When crucial in the wake of the decentrali - continues to be an important resource in I started my career, I was in the library zation and more virtual library world in the firm’s practice of law. The library in virtually every day.” Karen Sharp, an which the firm now exists. its old form was definitely not worse, associate in the education law group, The often-quoted phrase “Change is nor is its current form necessarily also admits, “With the improvement the only constant” was most certainly better, but simply different. Perhaps in technology and the availability of true during the reorganization and there have been minor inconveniences; research materials online, I have not downsizing of the library and continues however, any difficulty is expected to visited the library once since the move.” to be so even now, eight months later. be short-lived. Library staff confidence These comments reinforce the attorneys’ Change always has been in greater or abounds that since all things are subject increasing reliance on the online research lesser degrees a part of libraries. to change, staff will ultimately adjust technology readily available from the Nonetheless, as British Theologian, and may even wonder why they ever did ■ desktop. In addition, many attorneys Richard Hooker (1554-1600) said things the old way. and paralegals have been taking greater long ago, “Change is not made without Cheryl Niemeier (cniemeier@ advantage of the myriad training inconvenience, even from worse to boselaw.com) is director of library services opportunities the library has always better.” at Bose McKinney & Evans LLP in offered, as training continues to be very The firm’s library always was and Indianapolis.

takin’ it to the streets— continued from page 11 While it may not look like it, public relations Maybe you want to do some internal promotion to increase can often be quite intimidating for the average library staff morale or simply get the word out that your law library librarian who has little practice doing outreach is staffed by hip and happening people. A while back, the County of activities. Some resources I turn to when I need Riverside invited county employees to join a newly created bowling ideas for outreach include: league. In anticipation of joining said league, I worked on a bowling Library Media and PR league shirt for the RCLL staff that was distinctive and fun for our www.ssdesign.com/librarypr library. Ohio Library Council Whether you’re an avid amateur or the greenest of outreach www.olc.org/marketing greenhorns, know that there are a few thousand fellow librarians pulling for you. We’ve done it, we’ve been there, and if you need to American Library Association (ALA) electronic get there too, we’re here to help you look great and be successful! ■ discussion lists www.ala.org/ala/aboutala/hqops/pio/subscribe Bret N. Christensen ([email protected]) is the head of public lists/lists.cfm services, newsletter editor, and webmaster at Riverside County Law The Free Management Library Library in Riverside, California. http://managementhelp.org/pblc_rel/pblc_rel.htm AALL PR Committee Resources Web site www.aallnet.org/committee/pr/Resources/ resources_index.html

academic acheivers— continued from page 29

SSRN site. The inaugural issue Diamond adds, “We’re excited about sponsored by AALL or AALS—many reflects the diversity of law librarians’ the eJournal’s potential to grow over institutions are cutting back on travel scholarship, including articles about time. We hope it’s going to stimulate costs. The eJournal provides another innovations in access to research and new thinking about our profession opportunity for law librarians to grow knowledge, a bibliography of Robert C. and legal information, and that it professionally, whether through reading Berring’s writings, and the citation of will generate more articles for the articles that are posted or by researching, fiction in federal appellate and Supreme professional literature.” writing, and posting their own articles. Court opinions. The papers presented The eJournal will, without a doubt, Law librarians research and write by Julie Jones and Margaret Leary at the benefit the law librarianship community in diverse areas of substantive topics. AALS Section on Libraries Panel are also in many ways. As Hazelton notes, The efforts of the AALS Section on Law available in the first eJournal issue. “The SSRN journal has the potential to Libraries, as well as the law librarians who The eJournal will benefit the law create more visibility for our scholarship initiate and support the work of the Legal librarian community, both academic and in the broader community. People can Information & Technology eJournal, will beyond. As Peoples explains, “This is one download and read materials not in their only serve to draw attention from the law more way we can help [AALL Academic area, increasing interdisciplinary work.” librarian community as well as the wider Law Libraries Special Interest Section Ryan also suggests that the eJournal legal world to the outstanding scholarship (ALL-SIS)] members put their best face may improve the ability of librarians to ■ forward with their publications and participate in professional development, created by law librarians. writing. We have tons of articles by particularly in the current economic Meg Butler (margaret.butler@ ALL-SIS members in the journal, and climate. Although there are clear benefits nyls.edu) is reference librarian at the we welcome more.” to attending conferences—whether New York Law School Library.

38 AALL Spectrum May 2009 AALLSpectrum_May2009:1 4/14/09 1:20 PM Page 39

member to member

If money were no object, “I would like to see a room for “Since money is no what are the two top features the patrons with disabilities object, I am requesting with special computers and that our remodeled law you would seek in your seating.” Sandy Brewer library be located on new/remodeled dream library? the ground level of the —Mimi Gimblin, law circuit court. When librarian at Shasta County Public visitors to the court enter Note from the editor: This month’s Law Library in Redding, California. the building, one of the question arrived in members’ e-mail boxes first two doors they will see will be early in the day of yet another round of the law library, right across from the layoffs. The economic crisis evidenced by “If money were no object, I would place clerk’s office. And, of course, I will that depressing news affects all librarians radio-frequency identification (RFID) be requesting the most modern and and can sear our emotions raw. Still, in tags in every item in my collection, and efficient Webcam, so that I can work the midst of darkness it’s important to then wire all of our offices for reception. from home one day a week! dream and to be prepared for the future. Nothing would make my staff happier These responses give us glimpses than being able to quickly identify the —Sandy S. Brewer, law librarian at into the dreams of our colleagues: some location of missing materials. The Circuit Court for Howard County in whimsical, some incredibly altruistic, technology is there (and in use by a few Ellicott City, Maryland. and all demonstrating a dedication lucky librarians), and is just waiting for to improving our accounting department to issue a ® customer service. purchase order “Supposing ‘roof garden with hot number. The tub and tiki bar’ would be “My choices are: impact on our an inappropriate response to this a law-student- budget (not month’s AALL Spectrum member only ‘relaxation having to question. Pity.” and stress constantly replace reduction room’ ‘lost’ items) and —Meg Kribble, equipped with Nathan Sawyers for MetroNaps Sawyers Nathan on our morale reference librarian MetroNaps® MetroNaps® EnergyPod would be and outreach and EnergyPods significant. Even community (http://www.metronaps.com/mn/the_ though I know relations metronaps_service/the_energypod) and we would miss Brian Larious specialist at robotic massage chairs; and free or sub - the midnight Harvard Law sidized use of printers and photocopiers for raids of our School Library pro se patrons conducting legal research.” derelict attorneys’ in Cambridge, offices, I think we could live with the Massachusetts, via —Christopher O’Byrne, research sacrifice.” Twitter. librarian at Notre Dame Law School Meg Kribble Kresge Library in Notre Dame, Indiana. —Brian D. Larios, director of library services at Lathrop & Gage L.C. in Kansas City, Missouri. “I would remodel my community’s library to make it as environmentally sustainable as possible, showcasing “Whoa! I would use the money to cutting-edge technology and design. create a business intelligence (BI) This remodel would have the research unit within the library staffed highest U.S. Green Building Council with three to four people. I’d get top- Leadership in Energy and flight, experienced BI people who Environmental Design (LEED) could give those marketing certification and would include a people astounding massive solar component responses to their requests, providing for the electrical and even anticipate their Kathleen Martin demands for both facility needs by giving them and hybrid plug-in vehicles material that would operated by staff and knock their socks off. patrons. Fascinating They would thus create educational exhibits would oodles of business be scattered all over the for our attorneys For more responses to this building and property and ensure the month’s “Member to Member” describing the features and absolute relevancy question, please visit technologies that are available of the library to the www.aallnet.org/products/ to help meet our energy needs David Seldon health of the firm.” today and into the future.” pub_sp0905.asp. —Kathleen Martin, director of —David Selden, law librarian library services at McKenna Long & at National Indian Law Library/Native Aldridge LLP in Washington, D.C. American Rights Fund in Boulder, Colorado.

AALL Spectrum May 2009 39 AALLSpectrum_May2009:1 4/14/09 1:20 PM Page 40

Do You Have a Captivating View from Your Law Library? Many law libraries have interesting or dramatic views of cityscapes, mountain ranges, or beautiful vistas. If your law library has a great view, this is your chance to share it with AALL. View of Colorado Springs from the 13th floor office of Holme In order to be publishable, pictures must Roberts & Owen LLP. Photo by Dawn Becker, legal secretary. be of relatively high Submitted by Mary Killoran, reference librarian. quality. While we can work with a print, digital submissions are better. Digital submissions must be high-resolution (300 dpi). When scanning photos, set the scanner at high-resolution/print quality/300 dpi. When taking pictures with a digital camera, make sure that the camera is set to take the largest photo possible. Depending on the number of submissions received, we will publish one or two photos in each issue of Spectrum and post them on AALLNET at www.aallnet.org/view/view _month.asp. Photos will be published on a first- come, first-served basis. Publication of a submitted photo is not guaranteed. To submit a photo, or if you have questions, please contact AALL Marketing and Communications Manager Hillary Baker at View from University of the District of Columbia David A. Clarke [email protected]. School of Law. Photo by Roy Balleste, director of the law library and assistant professor of law. views from you views from

40 AALL Spectrum May 2009 AALLSpectrumCov_May:Layout 1 4/13/09 1:49 PM Page 2

NEW BOOKS FROM CAMBRIDGE Announcing the Finest and Freshest Thinking in Law

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www.cambridge.org/us/law AALLSpectrumCov_Feb:Layout 1 1/12/09 1:18 PM Page 2 AALLCRIV_May2009:AALLCRIV_May 4/14/0911:38AMPage1 Lucy AnnReiger Joe Hinger Dina Dreifuerst Michelle Cosby [email protected] New EnglandLawLibraryConsortium,Inc. Tracy L.Thompson,Chair Education Subcommittee Amy Eaton Shaun Esposito,AssistantEditor [email protected] Case Western ReserveUniversity Robert Myers,Chair CRIV Page andTools Subcommittee Joe Thomas,AssistantEditor [email protected] University ofSouthCarolinaSchoolLaw Stephanie Marshall,ChairandEditor Sheet CRIV The [email protected] Perkins CoieLLP Amy Eaton,CRIVViceChair [email protected] New EnglandLawLibraryConsortium,Inc. Tracy L.Thompson,CRIVChair School ofLaw eus o sitneFr 8 2 2 6 3 4 Request forAssistanceForm Not Your Grandmother’sVendor CRIV: ABriefHistoryofanAALLCommittee Lament forLostCustomerService From theChair Editor’s Corner Contents Subcommittee New Product Award [email protected] New EnglandLawLibrary Tracy L.Thompson,Chair Advocacy Subcommittee Member www.aallnet.org/committee/criv CRIV Web Site Alicia Brillon [email protected] Perkins CoieLLP Amy Eaton,Chair Site VisitsSubcommittee Dina Dreifuerst [email protected] St. John’sUniversitySchoolofLaw Joe Hinger, Chair Consortium, Inc.

The Newsletter of the Committee CRIV on Relations with Information Vendors Sheet AALL Volume 31, No. 3 May 2009 AALLCRIV_May2009:AALLCRIV_May 4/14/09 11:38 AM Page 2

Joe Thomas Kresge Law Library, Notre Dame Law School Editor’s Corner This CRIV Sheet reflects in a number of places our tough for both them and us will make a big difference growing concern with the economic downturn. in how well we are able to maintain service in our Saving money has evolved from a good policy libraries. A place to start for some might be the to a requirement for maintaining decent service Association of Research Libraries’ recently-released to a necessity for survival. We have a lament on “Statement to Scholarly Publishers on the Global downsized customer service, thoughts on dealing Economic Crisis” (see www.arl.org/bm~doc/economic- with a rough economy from our chair, a reflection statement-2009.pdf ). It includes a section on on the change of vendor relations from the paper “Recommendations to Publishers and Vendors” world to the electronic, and a brief history of the that might provide a good starting place for setting CRIV itself. expectations. As you change your methods and make Now more than ever we all need to marshal our improvements, please share your thoughts with the resources with intelligence and flexibility. Working CRIV editor for potential publication in a future nimbly with our vendors through times that will be CRIV Sheet.

Tracy L. Thompson-Przylucki New England Law Library Consortium, Inc., Keene, New Hampshire From the Chair It’s early March in New England and everything is dealing with acquisitions would be well-served by bleak. Another foot of snow fell this week. Everyone reading the statement. I would further recommend is sick; colleagues, kids, even the dogs. The economy providing the statement to any vendor representative is squeezing everyone and there is an underlying prior to a meeting as advance reading. This can serve sense of anxiety hanging over the country. Everyone’s as a starting point for addressing some potentially talking about the crisis and none of it is good. difficult issues. But according to a Chinese proverb, “A crisis is an The current financial crisis also presents an opportunity riding the dangerous wind.” It’s up to us opportunity to discuss with your information to exploit the opportunities and capture the teachable providers the important role of usage statistics. moments that the current situation presents. Usage statistics should be the coin of the realm in In law libraries, as in almost every type of institution this economy. Libraries have been in a long period of today, belt-tightening is the name of the game. electronic acquisitions without doing much evaluation Libraries are being faced with budget cuts. Renewals for collection development purposes. Those days are and new acquisitions are going to be carefully gone. Libraries need to demonstrate value for money. scrutinized, and the wheat will be separated from That value is demonstrated by use. the chaff. But libraries don’t want to sacrifice service, There may also be opportunities to develop new content, or access for the bottom line. So what relationships that leverage the strengths of the can libraries and librarians do to make sure they partners. Perhaps there are other departments continue to offer the quality content and service within your institution with whom you can their patrons have come to expect? I’d like to offer collaborate to distribute some collection development three suggestions: 1) strengthen existing vendor responsibilities. Are there overlaps between the relationships; 2) forge new relationships; and, law library and the political science library, the 3) be open to thinking creatively. international studies library, or the business library Your vendor representatives can be your best allies that could be reexamined? Is there a new product or in your efforts to maintain your current standards of resource you would like to acquire for your users but service and access. Now is the time to invite them in no budget to support it? Maybe you can partner with to talk frankly about the situation. Remember, this another library or even a community organization to economy is affecting them as well. You and your share the cost. Or maybe there is a source of grant information providers have a shared interest in money you can tap into. And of course, you should maintaining a strong business relationship. A good exploit your consortium relationships to leverage your resource to begin with is the International Coalition budget as fully as possible. If there’s a resource you of Library Consortium (ICOLC) “Statement on the want, chances are there are others that want it, too. Global Economic Crisis.” Anyone on a library staff Communicate that to your consortia and see if they

2 The CRIV Sheet Vol. 31 No. 3 May 2009 AALLCRIV_May2009:AALLCRIV_May 4/14/09 11:38 AM Page 3

can help. Working through a consortium saves money solution in a down economy. Some vendors and and administrative expense. publishers are offering patron-driven, purchase-on- demand models. The basic concept is that you establish Finally, this is a time to embrace change. It will no a drawdown account and load the MARC records for longer be good enough to say, “That’s the way we’ve titles you don’t own. Purchase is triggered when a user always done it.” It’s time to find new ways of doing requests the title. Patron-driven inter-library loan is it. And this will require creative thinking. Be open to also being implemented by a number of libraries. considering new acquisition models. What about collaborative collection development with other law These ideas may or may not work for your library, libraries in your area? Develop agreements in which but it’s worth discussing these ideas as we look for your library commits to collecting in one set of creative solutions to budget restrictions in the coming subject areas while your partner library agrees to years. If you have other ideas that you’d like to share, collect in others. This could be a good short-term please e-mail me at [email protected].

Anne Myers Librarian for Serials Services, Yale Law Library Lament for Lost Customer Service

During the course of my regular work day, I spend a we don’t even know whom we’re supposed to talk to, lot of time contacting vendors to resolve problems, especially when that person changes several times a claim missing serial issues, order replacements, set up year? Is it too much to ask to let us know? I’m okay new standing orders and subscriptions, obtain price with having different people for different functions quotes, sort out billing questions, and track down (orders, claims, billing, renewals, etc.) even if it problems with online access. No two vendor customer gets confusing. But when they tell you they are service operations are alike and many of them are responsible for something that they are NOT, it puts slowly driving me up a wall. questions into limbo and frustration builds. I am a well-trained customer and have been doing Then there are phone trees. Don’t get me started this for more years than I care to admit. When I on the phone trees. Well, okay, since I’m already call with a problem or question, I know exactly what started…. One of the things that makes me crazy is it is that I need and what I want to get out of the having to navigate through phone trees when I’m conversation—because the call is made on my terms, calling a vendor. Do I know my party’s extension? in my time frame. I’m armed with invoice numbers Do I need tech support help for online products? and dates, account numbers, and bibliographic titles How about billing questions? Please enter my (which often bear no resemblance to the titles in the account number followed by the pound sign. Then vendor database, but that’s another problem). I’m listening to some sort of Muzak because “all What I increasingly find at the other end is yet representatives are busy assisting other customers. another new customer rep. Know that customer Your call is important to us. Please stay on the line service isn’t the same as sales. When I need to claim a for the next available agent”—and then said agent serials issue, I don’t want someone to try and sell me asks me for the account number that I just entered a new subscription to the journal, but just to send me followed by the pound sign. It makes me wonder what I already paid for. But often we find that the why I’m bothering to enter anything rather than just in-house customer reps assigned to our library are selecting zero and hoping for a real person. really sales people and they have no training in It’s also very frustrating to call or e-mail someone dealing with other account problems. Heads up, about a problem only to have a different person though, vendor partners: if you don’t provide good respond. I end up re-explaining the whole thing customer service, I’m going to be less inclined to again. Why are there not more notes in the records renew those serials or place new orders, and will so I don’t have to do that? I certainly keep notes in put them instead with another vendor or through a mine so I can keep track of things at my end. subscription agent just to avoid having to deal with you. I know that everyone is taking a hit with the In the past 12 months, I’ve worked with eight economic crisis. We librarians are cancelling titles different people at one of my major vendors. It turns that used to be considered inviolable, eliminating out that my real customer service person is someone format duplication, cutting numbers of copies, and I’d never talked to and didn’t know anything about— making more careful selection decisions. Vendors nor did she know us. How can that be good service if have to respond, and one way is by reorganizing and

The CRIV Sheet Vol. 31 No. 3 May 2009 3 AALLCRIV_May2009:AALLCRIV_May 4/14/09 11:38 AM Page 4

consolidating staff, including customer service. having a written record of what I submitted and I can I totally get that fewer customer service reps with include as many words as I need to explain things more customers to handle means longer waits on clearly. hold, slower response time, and more frequent Don’t get me wrong. I have wonderful relationships turnover. But it’s hard and it makes it more difficult with some of my vendors; they are people I’ve known for me to do my job. for years and a joy to work with. Problems are What I’d like in a more perfect world is good working resolved with understanding and good humor, which relationships with my customer service reps. I want keeps the stress levels down on both sides. They know them to know my account and understand that that not all calls are created equal—and they don’t academic law libraries are not the same as law firm make me go through phone trees to reach a real libraries. I want honesty and a willingness to work person. Some have online tools for functions like together to resolve whatever it is that generated the claiming and ordering but, even if they don’t, contact. And I want to keep the same people for I can do pretty much everything with them via more than three months at a time. e-mail at my convenience – and know that they will respond. “It’s a Good Thing,” to quote Martha In my perfect world, all vendors would have customer Stewart. And when I have the chance and a choice, service contact information clearly listed on their I place new orders with these vendors because I know Web sites, not buried in the fine print. There would be they will take care of me and give good service. phone numbers answered by real people, or at least not five layers down a phone tree. And there would Vendors need to understand that good customer be e-mail addresses for specific functions such as service goes hand in hand with where we choose [email protected] and [email protected]— to buy new materials and how we evaluate existing and those addresses would be monitored, logged, titles for retention or cancellation. Work with us on forwarded, and answered in a timely way. I like this, please? I promise it will pay off.

Amy Eaton Perkins Coie LLP, Vice-Chair, CRIV CRIV: A Brief History of an AALL Committee (This article has also been published in LLOPSCited, the use of the myriad of printed and microform vol. 19, no. 3, Spring 2009, the newsletter of the Law materials is overwhelming when everything is Librarians of Puget Sound.) running smoothly and can be depressing when problems arise. Some of these “problems” related In preparation for a presentation I gave at a recent directly to the exchange of information between Law Librarians of Puget Sound (LLOPS) meeting, the librarian and the publisher/dealer. It is helpful I began reviewing past issues of the CRIV Sheet and when the librarian can exchange knowledge and its predecessor publication. I was curious to see if information concerning new ideas in publishing, and how CRIV had changed over the years. To my problems, possible problems, and solutions with chagrin, I found that very little has actually changed. other librarians, helpful both in professional The format of information has changed, but the issues support and in the all-important factor of time, librarians deal with in managing the information money, and effort saved. It is also sometimes have not. The vendors have changed, but the enlightening to learn from publishers the reasons relationships we work hard to maintain have not. for their practices and procedures. This could lead In 1978, the American Association of Law Libraries to a sharing of ideas for improving the field of (AALL) formed the Committee on Relations with legal publishing. It is for these reasons that the Publishers and Dealers. The committee was chaired Committee on Relations with Publishers and by Marian Gallagher and had 34 members. In the Dealers functions—to help librarians and inaugural January 1978 issue of the Publications publishers/dealers communicate in an atmosphere Clearing House Bulletin, the question was posed: of objectivity and (it is hoped) benefit for all Why is there a need for the committee and this concerned. Bulletin? The printed response read: Although the author is unattributed, Penny Hazelton The life of a law librarian, particularly those in noted during our LLOPS presentation that the voice the smaller firm, county, or law school libraries, is was clearly Gallagher’s. The committee members a lonely and cloistered operation. The daily tasks corresponded with the publishers via mail to resolve of selection, subscription, updating, payment, and issues of concern, focusing on those that violated the

4 The CRIV Sheet Vol. 31 No. 3 May 2009 AALLCRIV_May2009:AALLCRIV_May 4/14/09 11:38 AM Page 5

Federal Trade Commission (FTC) Guides for the Law And, of course, a huge area of concern in the 1990s Book Industry (16 CFR 256, 1977), and a summary of was the never-ending series of mergers between the the correspondence was published in the newsletter. many legal publishers in the market. The primary complaints regarding violation of the The late 1990s marked a turning point in CRIV’s FTC regulations focused on the reprinting of articles function as a central forum for vendor-related as new books without clearly identifying the work as complaints or concerns. The advent of the law-lib a reprint. The committee also promoted constructive listserv allowed people to post their own complaints changes in legal publishing by sending suggestions and, more importantly, permitted the vendor an to the publishers. Gallagher received a suggestion opportunity to respond in a public setting. The listserv that every other issue of the Current Index to Legal also gave CRIV the opportunity to post notices alerting Periodicals be “printed on a different color paper librarians to changes in publisher practices and other to make each issue more easily distinguishable.” issues in a prompt manner. CRIV also created a Web Gallagher noted, also in the January 1978 issue of page on AALLNET to store archived CRIVGrams as the Publications Clearing House Bulletin, that it was a well as CRIVAlerts, customer support links, publisher “great idea; however, since the cost would be greater, addresses, copies of site visit reports, and forms to economy dictates remaining with the standard white.” help librarians work with publishers. New issues being In 1988, to more properly reflect the changing nature addressed included licensing agreements and the of information delivery, the committee changed its complexity of online resources. name to the Committee on Relations with Information A major change occurred when the FTC rescinded Vendors. It was also determined that the newsletter its Guides for the Law Book Industry (16 CFR 256) was important enough to be included within the in 2000. The FTC felt that industry associations, such AALL Newsletter. Since the Publications Clearing as AALL, would be better placed to adopt guides to House Bulletin had been a stand alone publication, this educate sellers and purchasers about best practices increased the subscription list from 350 to all 4200 in the legal publishing field. AALL appointed a special AALL members. The title was also changed to the CRIV committee, chaired by Frank Houdek, to develop Sheet. As noted by Kendall Svengalis in the September a “model code of fair business practices for legal 1988 CRIV Sheet, the committee’s focus remained publishers that is an accepted standard in the on the resolution of complaints “from law librarians industry.” After working with publishers and members, regarding the practices of information vendors which the committee developed the Guide to Fair Business deviated from the FTC Guides for the Law Book Practices and published it in June 2002 for comments. Industry.” The committee expanded its focus to add A town hall meeting was held at the Orlando Meeting a new subcommittee on electronic databases. to further the discussion. The final draft was approved A sense of deja vu came over me as I read a letter by the board November 2, 2002, and distributed to the editor included in the second issue, November widely to AALL members and publishers. The AALL 1988. Donald J. Dunn, then the law librarian and Guide to Fair Business Practices was recently updated professor of law at Western New England College of and is used heavily by the committee when dealing Law, asked many questions of the publishers, several with publisher concerns. of which still resonate today: Site visits play an important role in the committee. • “Is there any hope Matthew Bender will ever Site visits began in 1996 when CCH invited the provide binders that will not have little rings committee to visit its site. It allowed for the publisher to pull that come off in your hands?” and a small group of librarians to talk in an open and honest forum. The early site visits often involved the • “Does anyone ever wonder why some publishers entire committee, and costs were largely borne by publish treatises in looseleaf format and then send the publisher. Some publishers complained that annual supplements that go behind a tab in front the visits had become junkets and began to decline of the volume? Isn’t a hardbound book with a participating. A few years ago, however, the committee pocket part the same thing?” decided to reassess the purpose of the site visit and Over the years, the committee’s focus changed began to explore reaching out to smaller publishers, slightly. New columns were added, including one on funding some of the costs itself, and sending a smaller cost savings tips (maybe it is time to bring this one group of librarians. A site visit policy was written and back!). CRIV introduced the New Product Award approved by the executive board. Reverse site visits in 1994. The first award went to Shepards for the occur when a vendor sends its executives to visit computer-based tutorial “How to Shepardize.” law libraries and see first-hand how their titles CRIV published a position paper by the Chicago are processed and used. These can also be very Association of Law Libraries on CD-ROM technology. informative for both sides.

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As we move forward into the new millennium, In the next year, CRIV hopes to work on a green CRIV now finds its focus changing again. Our primary initiative and to establish a best practices document goal is to assist members in helping themselves. around green practices for law libraries and We hope to create an environment where problems information providers. We also plan on conducting don’t escalate and we can work with publishers to another site visit, although a publisher has not yet create good business relationships. Additionally, the been selected. The Web site will be revised and updated and parts of it may be archived. We will committee has changed from a two-year committee also continue to host programs at the AALL Annual to a three-year committee. The committee charge Meeting, conduct Webinars, and publish the CRIV has also been updated to more accurately reflect our Sheet. Additionally, CRIV is now managing the support of the AALL strategic directions on education vendor roundtable at the Annual Meeting and and advocacy. One of our primary goals is to foster expanding its relevance to all library types. We open and constructive communication between law look forward to another successful year and librarians and legal vendors. continued growth and change as a committee.

Joe Thomas Head of Technical Services, Notre Dame Law School Library Not Your Grandmother’s Vendor Imagine working in an academic law library in 1920. owned by the library, they typically were used at the You probably have a few thousand volumes in your discretion of the library. Certainly there have always collection, and you subscribe to a couple of dozen been restrictions based on copyrights and fair use of journals. When you find a new title for your library, the material, but there was not much dispute about you write a letter to the publisher and arrange for the who owned the information. It was up to the library delivery and payments individually. to decide who could see it, who could check it out, and for how long. Your successor fifty years later has more than 100,000 volumes on hand. Her acquisitions operation no What changed when formats morphed from print longer relies exclusively on individual contact for to digital that caused this introduction of complex each purchase. She makes use of a jobber to provide processes involving licenses and sign-off by legal periodicals and reprints, and she learns about company or university legal counsel? Information is new titles from another vendor who also receives and information, after all. A 1972 article from the Indiana sends orders in a systematized way. There are some Law Review is just what has always been. It first came changes coming involving computerized data—the into your library via a subscription. It was perhaps Library of Congress is producing something called duplicated as a chapter in a book then reissued MARC records, and a company called Lexis will again in a microform product, but nothing much soon be offering caselaw via a machine like a TV changed as far as your ability to access it and use it. set sitting right in the library. What made vendors seek out agreements from libraries about who could or could not access that Our 1970s librarian has perhaps encountered information? something new with the advent of information arriving as a programmed set of x’s and o’s: an Digital data has several properties that make it agreement between the library and the vendor as to financially dangerous for vendors to offer it without how that information is to be used. Later, software restrictions. For one thing, it is nearly infinitely and information on floppies, and then on compact reproducible. Without a legal understanding discs, came with agreements that went into effect restricting its use, the natural tendency for librarians upon opening their packages. In some libraries, this to supply as much information as possible to as represented the first time librarians felt compelled many people as possible could soon spread digital to seek legal advice about the acquisition of their information across the country from a single source. resources. The era of license agreements had begun. The large and lucrative legal databases that could Any agreement or contract in the exclusively-print sell to law firms with the expectation that their era might involve something as straightforward as a competitive relationships would keep them from subscription or as complicated as an understanding sharing information had less sanguine expectations between the parties regarding special delivery or from the academics who wanted to use their systems. payment arrangements. But once print resources were So, agreements about restricting the usage of these

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databases to law students and faculty without The base skills needed by librarians today are not allowing them to be used at the discounted academic substantially different, but the objects we deal with rate by the local bar were devised. Scholars and require a shift in outlook. A single resource may be students in the legal academy gained access to provided by four or five different vendors, but it will millions of dollars worth of online access at a come as part of a package. So instead of judging the fraction of the cost. The large legal databases grew single resource, we must now judge the package. Do new customers in the law schools who then became we want everything in it? Is it worth the price to get fully-paying customers after they made the transition the marginally useful material? Can we make a deal so from school to firm. that our main library will get access and share the cost? And then we must deal with the vendor at an Since the days when law schools, law firms, and entirely different level: costs are negotiable, access is other law libraries began to use Lexis and Westlaw, negotiable, ownership of data is negotiable. What is with perhaps a bit of Dialog on the side, the new, then, is our relationship to the data and therefore electronic tidal wave has overtaken legal information our relationship to the data vendor. What used to be production. Librarians may now subscribe to a a tacit agreement is now often a binding contract. database that includes hundreds of titles rather Our new question is: How are we to manage this than subscribing to each title individually, but that change? We already are, of course. Librarians have convenience comes with cost—costs in money, been working in this environment for years, and there time, and expertise. A librarian from a couple of have been numerous programs and classes teaching generations ago needed to know the book trade, make us new skills and techniques. But it is up to each of contacts with publishers and the traveling sales forces us to embrace these changes in order to make them who pedaled the wares, and be able to make a budget work effectively. It is a goal of the CRIV Sheet to be go as far as possible. a place where those ideas will have a forum.

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Request for Assistance: Committee on Relations with Information Vendors

Note: Prior to filing a request for assistance, individuals are expected to have made a reasonable attempt to resolve the issue at hand. To avoid duplication of effort, please provide a complete account of your efforts to communicate with the vendor. Copies of notes from conversations with the vendor are helpful.

Date: ______

Name: ______

Library: ______

Address: ______

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Telephone: ______

Fax: ______

E-mail: ______

Vendor: ______

Nature of problem: ______

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Please send this form and supporting documentation to: Tracy L. Thompson-Przylucki CRIV Publisher Communication Subcommittee New England Law Library Consortium, Inc. 9 Drummer Road Keene, NH 03431 603/357-3385 Fax: 603/357-2075 [email protected]

You may also complete this form online at: www.aallnet.org/committee/criv/publisher_communication/requestform.htm

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