Green Mountain Transit Board of Commissioners February 11, 2020 - 9:00 a.m. South Burlington Police Department 19 Gregory Drive, South Burlington, VT 05403

The mission of GMT is to promote and operate safe, convenient, accessible, innovative, and sustainable public transportation services in northwest and central Vermont that reduce congestion and pollution, encourage transit oriented development, and enhance the quality of life for all.

9:00 a.m. 1. Open Meeting

9:01 a.m. 2. Adjustment of the Agenda

9:03 a.m. 3. Public Comment

9:05 a.m. 4. Consent Agenda*

• January 21, 2020 Minutes: Pages 1-7 • Check Register: Pages 8-15 • Maintenance Report: Page 16 • Planning, Marketing and Public Affairs Report: Page 17 • IT Support, Administrative Support, Training and HR Report: Page 18 • Finance Report: Pages 19-29

9:10 a.m. 5. General Manager Update

9:15 a.m. 6. VTrans Update

9:25 a.m. 7. FY19 Audit, Ron Smith, RHR Smith & Company*

9:40 a.m. 8. FY21 Service Modifications* Pages 30-36 Action needed: Staff is asking for a motion to approve initiating the public hearing process for service modfications.

10:00 a.m. 9. Furthering Fairness and Diversity Panel and Discussion

12:00 pm 13. Adjourn

Conference call in number: 802-540-2449 (guest ID# 11592)

Next GMT Board of Commissioners Meeting Date:

101 Queen City Park Rd, Burlington, VT 05401 | T: 802-540-2468 F: 802-864-5564 6088 VT Route 12, Berlin, VT 05602 | T: 802-223-7287 F: 802-223-6236 375 Lake Road, Suite 5, St. Albans, VT 05478 | T: 802-527-2181 F: 802-527-5302

NOTES: * Indicates an action agenda item. • Persons with disabilities who require assistance or special arrangements to participate in programs or activities are encouraged to contact Jamie Smith at 802-540-1098 at least 48 hours in advance so that proper arrangements can be made. Hearing disabled patrons can contact GMT through the Vermont Relay Service (711). • Free transportation to and from GMT Board Meetings is available within the GMT service area. To make advance arrangements, please call GMT’s Customer Service Representatives at 802-540-2468. • Municipal Clerks: Please post this public meeting notice pursuant to Act 78 of the Acts of the 1979 Vermont Legislature. Thank you.

101 Queen City Park Rd, Burlington, VT 05401 | T: 802-540-2468 F: 802-864-5564 6088 VT Route 12, Berlin, VT 05602 | T: 802-223-7287 F: 802-223-6236 375 Lake Road, Suite 5, St. Albans, VT 05478 | T: 802-527-2181 F: 802-527-5302

Board Meeting Minutes Tuesday, January 21, 2020 at 7:30 a.m. GMT Board Room 101 Queen City Park Road, Burlington VT 05401

Present: Jon Moore, Interim General Manager Commissioner Chittenden Trish Redalieu, Director of Human Commissioner Waninger Resources Commissioner Kaynor Nick Foss, Director of Finance Commissioner Dimitruk Kim Wall, Grants Manager Commissioner Pouech Debbie Coppola, Senior Accountant Commissioner Buermann Jamie Smith, Director of Marketing and Commissioner Sharrow Planning Commissioner Bohne Milia Bell, Marketing Coordinator Commissioner Wallis (Phone) Jenn Wood, Public Affairs Coordinator Commissioner Spencer Christopher Damiani, Transit Planner Commissioner Davis (Phone) Jordan Posner, Manager of Paratransit Alt. Commissioner Polyte and Brokered Services Alt. Commissioner Holland Matthew Young, HR Coordinator Ross McDonald, VTrans Dan Currier, VTrans Spencer Smith, Public Solveig Overby, Public

1. Meeting started at 7:31 a.m.

2. Adjustment of the Agenda – There were no adjustments to the agenda.

3. Public Comment – Spencer Smith informed the board that she had done some research about electrification by Lightningsystems and she provided handouts to those that were interested. She also delivered a letter of concern from a neighbor that was passed by the bus on two occasions.

Commissioner Spencer entered 7:37 am

Commissioner Dimitruk entered 7:39 am

Solveig Overby stated that she was interested in working with GMT with spreading information on the changes to the bus system.

Jenn Wood entered 7:44 am

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4. Consent Agenda- Commissioner Sharrow stated that there was a conflict with working days on the ridership reports.

Mr. Moore stated it would be corrected for the next meeting.

There was discussion on the consent agenda

A motion was made to approve the consent agenda as presented by Commissioner Sharrow, the motion was seconded by Commissioner Dimitruk. All were in favor, and the motion passed.

5. GM Report- Fleet Electrification Mr. Moore informed the Board that the two 40’ Proterra electric buses arrived in Burlington on January 8th. We have since received our Energizer Permit from the City of Burlington and Proterra will be on-site over the next few weeks commissioning the chargers and providing Maintenance and Operator training for the new buses. A press event is scheduled for January 28th with multiple speakers lined up including Governor Scott, Mayor Weinberger, Chris Saunders from Senator Leahy’s office and representatives from VTrans, BED, VEIC, VNRC and possibly the FTA. It is still GMT’s goal to have the buses in revenue service starting on March 2nd.

There was discussion.

Public Transit Agency Safety Plan (PTASP): Mr. Moore stated that he attended a one day FTA Region One sponsored PTASP workshop in Providence, Rhode Island on January 15 providing information on the new FTA required PTASP that needs to be implemented by July 20, 2020. In addition to learning about the requirements and guidance for the new Safety Plan he was able to make connections with multiple other transit properties from around New England which is valuable for information sharing. The FY21 Capital Budget will include two cutaway buses for the urban fleet. This is the first time these buses have been purchased for urban revenue and in addition to saving approximately $40,000 per vehicle in local capital match they are also generally less expensive to maintain. These buses also have a faster production time and get about double the gas mileage compared to the larger Gillig buses.

There was discussion.

101 Queen City Roof Solar Project: Mr. Moore informed the Board that we are getting closer to awarding a vendor for the installation of solar panels on the roof at the Burlington garage. We will be leasing the roof space for an annual payment with an option to buy out the solar panels at a future date. Our attorney is currently

2 reviewing the draft contract. Please see the attached FTA Incidental Use approval for the leasing of roof space.

There was discussion.

HASTUS Training: Mr. Moore stated that Our Burlington Operations Manager, Mev Bahonjic, and Transit Planner, Chris Damiani, received a four day on-site HASTUS training during the week of January 6. HASTUS is the software that GMT uses for our driver scheduling and can also be used for data reporting on miles and hours operated. Providing this training, in addition to a second week of training to be scheduled in March, will allow GMT to internally create better schedules and provide more accurate data reporting. In addition to this training a representative was on site starting at 5:30 AM on January 9 to observe our Burlington dispatch operations to see if their dispatch software would be a good fit for our dispatching needs. The hope is that we will be provided with a free demo of the software in the future. This software solution would greatly modernize our dispatch operations and reduce errors that are hard to avoid based on the highly manual process that we currently have in place. In conjunction with the HASTUS training, and thanks to the financial support of VTrans, we now have additional modules available from our AVL vendor, Swiftly, that will allow GMT to start reporting and analyzing on-time performance data as well as making schedule changes based on actual run time data to improve the reliability of our services. Staff has started to incorporate schedule changes for the Burlington March Bid based on these tools to help both improve on- time performance and reduce operating costs by having operator shifts ending earlier based on actual run time data.

There was discussion.

6. VTrans Update- Mr. McDonald thanked Past Chair Chittenden for his service as GMT Board Chair.

Mr. McDonald stated that he has presented VTrans Public Transit Policy to both the house and the senate. Also VTrans will be issuing an RFI to see if there are other options beside what we are currently using. VTrans will also be issuing an RFP next month for smaller electric vehicles.

Mr. McDonald stated that he would like to present VTrans Route and Performance report as well as the Public transit report at the retreat in February 2020.

There was discussion.

3 7. Board Chair Transition- Chair Chittenden stated that he was stepping down and Vice Chair Waninger would be taking the place as GMT Board Chair effective today, January 21, 2020.

8. General Manger Search Process- Chair Waninger informed the Board that the GM Search Committee will be conducting interviews on March 10, 2020 and the GMT board will interview the candidates that successfully pass the first interview on March 12th 2020. The candidate that successfully passes both interviews will be introduced to stakeholders and to the public.

There was discussion.

9. Board Retreat – Chair Waninger stated that leadership committee drafted an agenda for the retreat on February 11th 2020.

There was discussion. No action was taken.

10. Colchester Service Agreement (Action Item) - Mr. Moore stated that he brought GMTs proposal for the draft service agreement with Colchester to the Colchester Town Manger and he stated he would need to bring it to his select board for discussion.

There was discussion.

Mr. Moore stated we should have more information in March 2020.

11. Americans with Disabilities Act Fare Discussion- Mr. Moore stated that the FTA allows transit authorities to charge up to two times the regular fare rate for ADA transportation rides. GMT would like to increase the fare to three dollars. GMT will hold a public meeting for this and then bring it back to the board for approval after.

12. Committee Reports-

Leadership Committee – Past Chair Chittenden stated that all topics discussed at the meeting had been discussed during today’s meeting.

Strategy Committee – Commissioner Buermann stated that strategy discussed the service request from Bolton Valley.

There was discussion.

4 Chair Waninger requested Committee reports be moved to the end of all following board Meetings.

Finance Committee – Treasurer Bohne stated that GMT’s annual audit is complete and the result was positive. One of the issues the auditors found was that our liquidity will be tight at times.

There was discussion.

Operations Committee: Commissioner Sharrow informed the Board that the committee discussed on time performance and the PIP and is working on producing metrics on ADA services. Also, the Operations Committee will be reviewing the parts inventory and Swiftly on time performance reports.

Commissioner Comments & Announcements: Secretary Kaynor stated that with the loss of the 1V route, rural areas of Williston are now without bus service. Due to this a committee in Williston has been formed to look at options to connect residents to the bus service.

There was discussion.

13. FY20 Capital Budget Adjustment (Action Item) - Mr. Foss presented the FY20 budget adjustment memo that was included in this month’s board packet.

There was discussion.

Commissioner Buermann suggested researching the effects an electrified fleet would have on GMT.

Commissioner Buermann suggested a committee be formed to research how electric buses compare to diesel buses.

Commissioner Dimitruk mad a motion to approve the FY20 Capital budget adjustment as presented. Commissioner Buermann seconded the motion. All were in favor, and the motion passed.

14. FY21 Operating and Capital Budget (Action Item) – Mr. Foss presented the proposed FY21 Capital budget that was included in this month’s board packet.

There was discussion.

5 Commissioner Dimitruk mad a motion to approve the FY21 Capital budget as presented. Past Chair Chittenden seconded the motion. All were in favor and the motion passed.

Mr. Moore stated that staff is looking to have the dollar amount of the proposed FY21 Operating budget approved, not the specific items that will need to be changed to make a balanced budget.

Mr. Foss presented the FY21 Operating budget that was included in this month’s board packet. Mr. Foss stated that the presented budget seems to be in a deficit but it is not; it is meant to be compared with the supplementary memo handed out to the Board with options to balance the budget. This memo will also be posted online for the public to view.

There was discussion on options to balance the budget.

Past Chair Chittenden stated that he supported using funds from leasing the roof to a solar panel company over the other available options.

Past Chair Chittenden exited at 9:14am.

Commissioner Dimitruk stated that we need to have this budget approved, per the charter, by February 15, 2020. However the board can still propose budget adjustment if needed before July 1, 2020.

Commissioner Polyte exited at 9:20am.

There was discussion.

Commissioner Dimitruk made a motion to adopt the FY21 Operating budget with the addition of funding from the rooftop lease. Commissioner Buermann amended the motion to approve a balanced bottom budget with addition of funding from a rooftop solar lease and the use of legacy funds to balance the Urban Operating budget; and balance the Rural Operating budget with funds from VTrans. Treasurer Bohne abstained, all others were in favor and the motion passed.

Commissioner Wallis exited at 9:26am.

Commissioner Pouech exited at 9:27am.

Secretary Kaynor stated that he did not support cutting employees benefits further at this time.

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15. FY21 Service Modifications – Mr. Moore stated that the planning department has been working on a draft of a new service modification policy and it is getting close to the level that they are comfortable with bringing to the board for suggestions.

Mrs. Smith and Mr. Damiani presented a draft spreadsheet to the board.

There was discussion.

16. Executive Session 1 VSA & 313(a)(3). Personnel – Commissioner Spencer made a motion to enter executive session to discuss personnel matters. Treasurer Bohne seconded the motion. All were in favor, the board entered executive session at 9:47am.

Secretary Kaynor moved to exit executive session. Treasurer Bohne seconded the motion. All were in favor, and the Board exited executive session at 10:07am with no action taken.

17. Adjourn – Treasurer Bohne made a motion to adjourn. Commissioner Spencer seconded the motion. All were in favor, and the meeting adjourned at 10:08 am.

7 Vendor ID Vendor Name Document Date Document Number Document Amount V303 SSTA 12/30/19 EFT000000014919 133,812.02 ADA, Tilley Drive and E &D V1467 Charles Schwab 12/30/19 V1467 2019 1230 17,359.42 Retirement V265 ICMA 12/30/19 V265 2019 1230 698.84 V266 IRS - EFTPS 12/30/19 V266 2019 1230 96,320.93 Federal Payroll Taxes V364 Vermont Dept of Taxes 12/30/19 V364 2019 1230 13,186.86 State Payroll Taxes V289 People's United Businesscard Services 1/2/20 90493 7,828.64 4 Credit Card Supplies Meals V1423 Alling, Andrew 1/3/20 90433 75.40 V1025 Alter, Charles 1/3/20 90434 202.42 Volunteer V1480 Andrews-Ford, Sheri 1/3/20 90435 446.60 Volunteer V156 Anthony, Peter 1/3/20 90436 595.08 Volunteer V1775 Bertram Marjorie 1/3/20 90437 80.04 V1135 Blanchard, Thomas 1/3/20 90438 176.32 Volunteer V1482 Cady, Duane 1/3/20 90439 129.34 Volunteer V1771 Chaikin Joshua 1/3/20 90440 109.04 Volunteer V471 Constantine, Julia 1/3/20 90441 403.68 Volunteer V1763 Couture Linda 1/3/20 90442 52.20 V1785 Davis Alan 1/3/20 90443 422.82 Volunteer V554 Desarno, David 1/3/20 90444 55.68 V1573 Fairbanks, Dori 1/3/20 90445 266.22 Volunteer V1762 Franks Ginger 1/3/20 90446 32.40 V1687 Houghton, Gregory 1/3/20 90447 1,060.24 Volunteer V1669 Kriss, Bonnie 1/3/20 90448 108.46 Volunteer V203 Ladd, Joyce 1/3/20 90449 33.64 V1758 Leach Robin 1/3/20 90450 156.60 Volunteer V1718 Luke, Norma 1/3/20 90451 30.74 V181 Owen, Helen 1/3/20 90452 1,395.48 Volunteer V1719 Pelletier, Charles 1/3/20 90453 152.54 Volunteer V1655 Sciria, Andrew 1/3/20 90454 541.14 Volunteer V1733 Slack, Robert 1/3/20 90455 262.74 Volunteer V1592 Stiles, Janet 1/3/20 90456 70.76 V1595 Waller, Marlys 1/3/20 90457 206.48 Volunteer V1549 Ware, Michael 1/3/20 90458 89.32 V944 Woodward, Patricia 1/3/20 90459 687.88 Volunteer V415 Amazon 1/3/20 90460 952.07 V1481 Blue Flame Gas 1/3/20 90461 296.98 V224 Burlington Communications 1/3/20 90462 264.25 V225 Burlington Electric Department 1/3/20 90463 7,193.67 6 Electric Bills V226 Burlington Public Works-Water 1/3/20 90464 333.35 V964 Campbell, Arthur 1/3/20 90465 192.25 Dcap Reimbursement V1487 Chamberlin, Justin 1/3/20 90466 192.25 Dcap Reimbursement V220 Class C Solutions Group 1/3/20 90467 1,351.05 3 Part Invoices V1357 CleanPro, Inc 1/3/20 90468 599.46 V1787 Clements Nicole 1/3/20 90469 1,050.00 Implicit Bias Training V1528 CSched 1/3/20 90470 13,300.00 Support Hours V239 Cummins Northeast LLC 1/3/20 90471 10,825.92 2 Part Invoices V245 DRIVE 1/3/20 90472 34.00 V246 Duffy Waste & Recycling 1/3/20 90473 59.50 V250 Fisher Auto Parts 1/3/20 90474 132.99 V1347 Foley Distributing Corp. 1/3/20 90475 1,830.65 4 Maintenance Supply Invoices V394 Formula Ford Inc. 1/3/20 90476 1,194.73 5 Part Invoices V259 Grainger 1/3/20 90477 41.06 V1639 Gratton, Yancey 1/3/20 90478 7.78 V1509 Lawson Products, Inc 1/3/20 90479 77.81 V1045 Mead, Christopher 1/3/20 90480 12.00 V792 Myers Container Service Corp. 1/3/20 90481 143.87 V1789 National Life 1/3/20 90482 4,000.00 Ticket Order billed Incorrectly V296 Rouse Tire Sales 1/3/20 90483 323.12

8 V297 Safety-Kleen Systems, Inc. 1/3/20 90484 178.92 V312 Stowe, Town of 1/3/20 90485 498.35 V1030 UniFirst Corporation 1/3/20 90486 507.09 V315 United Parcel Service 1/3/20 90487 13.84 V410 Vermont Gas Systems, Inc. 1/3/20 90488 2,299.65 5 Gas Invoices V1683 VHV Company 1/3/20 90489 256.76 V1788 Wood Jen 1/3/20 90490 686.74 Travel and Vision Reimbursement V1296 Young, Matthew 1/3/20 90491 122.82 Costco Reimbursement V656 Zhu, Michael 1/3/20 90492 40.00 V1738 Birrell, Emily 1/3/20 90494 166.20 Volunteer V1446 M T Wallets, LLC 1/3/20 EFT000000014920 2,900.00 Lease V25 Frechette, Normand 1/3/20 EFT000000014921 121.00 FSA Reimbursement V35 McDonald, Pam 1/3/20 EFT000000014922 25.00 V38 Moore, Jon 1/3/20 EFT000000014923 467.56 FSA Dcap and travel Reimbursement V141 Riley, Shawn 1/3/20 EFT000000014924 26.84 V17 Smith, Jamie L 1/3/20 EFT000000014925 192.30 Dcap Reimbursement V1626 Whiting, Jeremy 1/3/20 EFT000000014926 192.25 Dcap Reimbursement V1723 Abare, Ronald 1/3/20 EFT000000014927 470.38 Volunteer V153 Alburgh Taxi 1/3/20 EFT000000014928 2,312.75 Volunteer V55 Boudreau, James 1/3/20 EFT000000014929 983.10 Volunteer V1007 Bova, Wendy 1/3/20 EFT000000014930 106.14 Volunteer V1150 Bruley SR, Mark 1/3/20 EFT000000014931 1,711.58 Volunteer V1291 Callan, Linda 1/3/20 EFT000000014932 653.66 Volunteer V1707 Chase, Betty 1/3/20 EFT000000014933 885.08 Volunteer V1676 Croteau, William 1/3/20 EFT000000014934 997.60 Volunteer V170 Hertz, Kenneth 1/3/20 EFT000000014935 367.14 Volunteer V67 Jewett, Sheryl 1/3/20 EFT000000014936 621.76 Volunteer V1420 Lawyer, Ronald 1/3/20 EFT000000014937 361.34 Volunteer V70 LeClair, Raymond 1/3/20 EFT000000014938 542.88 Volunteer V71 Lightholder, Stephen 1/3/20 EFT000000014939 171.68 Volunteer V74 Markham, Laurel 1/3/20 EFT000000014940 180.38 Volunteer V75 Martin, Ronald 1/3/20 EFT000000014941 974.98 Volunteer V1018 Metivier, Shelli 1/3/20 EFT000000014942 612.48 Volunteer V1570 Murphy Sandra 1/3/20 EFT000000014943 414.12 Volunteer V82 Parah, Donna 1/3/20 EFT000000014944 526.06 Volunteer V83 Parah, Maurice 1/3/20 EFT000000014945 873.48 Volunteer V86 Pike, Gail 1/3/20 EFT000000014946 1,380.40 Volunteer V771 Sammons, Chandra 1/3/20 EFT000000014947 559.70 Volunteer V89 Sayers, Gail 1/3/20 EFT000000014948 883.92 Volunteer V1523 Smith, Erika 1/3/20 EFT000000014949 23.04 V741 Steiner, Timothy 1/3/20 EFT000000014950 73.08 V93 Timm, Marta 1/3/20 EFT000000014951 276.08 Volunteer V522 Turcotte, S Jeanette 1/3/20 EFT000000014952 181.54 Volunteer V1725 Utton, Debra 1/3/20 EFT000000014953 165.88 Volunteer V1623 Wells, Roy 1/3/20 EFT000000014954 510.40 Volunteer ` -

9 Vendor ID Vendor Name Document Date Document Number Document Amount V410 Vt Gas 1/3/19 90495 5,035.59 Gas Bill V1738 Birrell Emily 1/3/20 90494 166.2 Volunteer V93 Timm Marta 1/3/20 EFT000000014955 544.62 Volunteer V468 Vermont Department of Motor Vehicles 1/8/20 90496 70 V1305 Allegiant Care 1/10/20 90497 217,999.00 Insurance V590 Barrett Trucking Co., Inc. 1/10/20 90498 417.6 V1481 Blue Flame Gas 1/10/20 90499 466.17 V284 Brenntag Lubricants Northeast 1/10/20 90500 2,261.79 3 Part Invoices V224 Burlington Communications 1/10/20 90501 208 V220 Class C Solutions Group 1/10/20 90502 1,301.14 4 Part Invoices V239 Cummins Northeast LLC 1/10/20 90503 187.53 V242 Danform Shoes 1/10/20 90504 341.92 V250 Fisher Auto Parts 1/10/20 90505 1,049.81 12 Part Invoices V253 FleetWave Partners, LLP 1/10/20 90506 3,042.00 2 Radio Repeater Invoices V1347 Foley Distributing Corp. 1/10/20 90507 34.75 V799 Gauthier Trucking Company, Inc. 1/10/20 90508 384.14 V1129 Global Montello Group Corp 1/10/20 90509 18,531.83 fuel V259 Grainger 1/10/20 90510 769.69 V715 Green Mountain Electric Supply 1/10/20 90511 139.93 V260 Green Mountain Kenworth, Inc. 1/10/20 90512 622.37 V472 Irving Energy Distribution 1/10/20 90513 1,217.31 Heating Oil V1658 J. David White Associates, Inc. 1/10/20 90514 1,975.00 Part Invoice V647 Lake Street Auto Sales & Service 1/10/20 90515 62.05 V1191 Lucky's Trailer Sales Inc. 1/10/20 90516 1,257.98 Part Invoice V274 McMaster-Carr 1/10/20 90517 30.76 V1068 Midwest Bus Corporation 1/10/20 90518 975 V1709 Monaghan Safar Ducham PLLC 1/10/20 90519 3,037.30 Legal Invoices V1484 Parsons Environment & Infrastructure Group Inc. 1/10/20 90520 37.57 V291 Prevost Parts 1/10/20 90521 238.98 V296 Rouse Tire Sales 1/10/20 90522 478.86 V297 Safety-Kleen Systems, Inc. 1/10/20 90523 176.5 V298 Sanel Auto Parts Co. 1/10/20 90524 702.04 V299 SB Collins, Inc. 1/10/20 90525 22,236.02 fuel V302 Sports & Fitness Edge Inc. 1/10/20 90526 540.75 V451 Stowe, Town of Electric Department 1/10/20 90527 289.19 V793 SYN-TECH Systems 1/10/20 90528 78.3 V311 Teamsters Local 597 1/10/20 90529 8,088.00 Union Dues V273 Transit Holding, Inc. 1/10/20 90530 30.18 V1030 UniFirst Corporation 1/10/20 90531 715.17 V512 Vermont Engine Service, Inc. 1/10/20 90532 199.97 V410 Vermont Gas Systems, Inc. 1/10/20 90533 476.18 V1614 Vermont Ride Network, Inc. 1/10/20 90534 476.5 V251 Wex Fleet Universal 1/10/20 90535 34,687.09 Fuel V1348 Wind River Environmental LLC 1/10/20 90536 403.35

10 Vendor ID Vendor Name Document Date Document Number Document Amount V122 Kerrigan, James 1/13/20 90537 562.72 EFT Error for pay check V128 Redalieu, Patricia 1/13/20 90538 100 EFT Error for pay check V19 Delphia, Pam 1/13/20 90539 60 V1025 Alter, Charles 1/17/20 90540 39.1 V156 Anthony, Peter 1/17/20 90541 290.9 Volunteer V1099 Barnett, Wendy 1/17/20 90542 1,142.60 Volunteer V1435 Bessette, Greg 1/17/20 90543 87.84 V1738 Birrell, Emily 1/17/20 90544 106.09 Volunteer V1782 Blake Chad 1/17/20 90545 108.72 Volunteer V1482 Cady, Duane 1/17/20 90546 41.18 V1771 Chaikin Joshua 1/17/20 90547 60.32 V471 Constantine, Julia 1/17/20 90548 188.75 Volunteer V1785 Davis Alan 1/17/20 90549 336.34 Volunteer V1573 Fairbanks, Dori 1/17/20 90550 161.06 Volunteer V1516 Gagnon, Chaz 1/17/20 90551 248.4 Volunteer V1694 Hebda, Jerome 1/17/20 90552 100.92 Volunteer V1687 Houghton, Gregory 1/17/20 90553 744.99 Volunteer V1669 Kriss, Bonnie 1/17/20 90554 73.6 V203 Ladd, Joyce 1/17/20 90555 68.44 V1784 Larose Lisbeth 1/17/20 90556 177.48 Volunteer V181 Owen, Helen 1/17/20 90557 1,036.40 Volunteer V1138 Pease, Charles 1/17/20 90558 205.92 Volunteer V1719 Pelletier, Charles 1/17/20 90559 162.94 Volunteer V1655 Sciria, Andrew 1/17/20 90560 229.54 Volunteer V1733 Slack, Robert 1/17/20 90561 265.08 Volunteer V1747 Stetson, Nicole 1/17/20 90562 162.4 Volunteer V1595 Waller, Marlys 1/17/20 90563 136.88 Volunteer V962 Williams, Kenneth 1/17/20 90564 82.44 V944 Woodward, Patricia 1/17/20 90565 325.44 Volunteer V279 ABC Bus Companies-Muncie 1/17/20 90566 425.07 V727 Addison County Transit Resources 1/17/20 90567 9,916.50 Local Match V742 AHC Corp 1/17/20 90568 780 V1229 Ahmed, Farhan 1/17/20 90569 145 FSA Reimbursement V219 Aubuchon C/O Blue Tarp Financial, Inc. 1/17/20 90570 134.57 V590 Barrett Trucking Co., Inc. 1/17/20 90571 197.2 V1481 Blue Flame Gas 1/17/20 90572 165.29 V224 Burlington Communications 1/17/20 90573 329.5 V226 Burlington Public Works-Water 1/17/20 90574 2,343.89 2 Water And Sewer Bills V228 C.I.D.E.R., Inc. 1/17/20 90575 24,899.82 E AND D Medicaid V229 Camerota Truck Parts 1/17/20 90576 889.95 V220 Class C Solutions Group 1/17/20 90577 814.84 V374 Clear Choice Auto Glass, A 1/17/20 90578 582.21 V1346 Craig Bushey Enterprises, LLC dba Abba Fuels 1/17/20 90579 1,440.00 Cleaned the Clean Burn Units V239 Cummins Northeast LLC 1/17/20 90580 227.34 V1347 Foley Distributing Corp. 1/17/20 90581 594.62 V257 Gillig Corp. 1/17/20 90582 969.24 V259 Grainger 1/17/20 90583 287.22 V260 Green Mountain Kenworth, Inc. 1/17/20 90584 461.04 V261 Green Mountain Power 1/17/20 90585 1,764.15 3 Electric Bills V472 Irving Energy Distribution 1/17/20 90586 205.17 V446 Janek Corporation, The 1/17/20 90587 1,915.00 Part Invoice V1703 John G. French & Sons Trucking, Inc. 1/17/20 90588 900 V1790 K&W Tire Company, Inc. 1/17/20 90589 238.16 V372 Kane, Valerie 1/17/20 90590 110.03 FSA Reimbursement V1283 Kelley Bros of NE, LLC 1/17/20 90591 796.47 V268 Loomis 1/17/20 90592 226.3 V1590 Maddox, Stephen 1/17/20 90593 165 Vision Reimbursement V1045 Mead, Christopher 1/17/20 90594 24 FSA Reimbursement V276 Metalworks 1/17/20 90595 284 V1764 Monahan & Loughlin LLC 1/17/20 90596 263,175.00 Roof Invoice V1645 Norris, Inc. 1/17/20 90597 8,811.90 Security MTC V993 Paws Trucking, LLC 1/17/20 90598 150 V291 Prevost Parts 1/17/20 90599 13.23 V294 RHR Smith & Company 1/17/20 90600 4,800.00 Auditor Invoice V200 Roto-Rooter 1/17/20 90601 250 V297 Safety-Kleen Systems, Inc. 1/17/20 90602 117 V309 Stride Creative Group 1/17/20 90603 1,490.00 2 Marketing Invoices V186 Tech Group, The 1/17/20 90604 225 V1030 UniFirst Corporation 1/17/20 90605 304.42

11 V315 United Parcel Service 1/17/20 90606 59.29 V335 Vermont Department of Labor 1/17/20 90607 3,820.75 Unemployment V385 Vermont Offender Work Program 1/17/20 90608 900 V361 Vermont, State of - Agency of Natural Resources1/17/20 90609 424 V336 W.B Mason Co., Inc. 1/17/20 90610 179.36 V1348 Wind River Environmental LLC 1/17/20 90611 341.08 V1723 Abare, Ronald 1/17/20 EFT000000014956 260.97 Volunteer V153 Alburgh Taxi 1/17/20 EFT000000014957 1,081.80 Volunteer V1628 Andrews, Nancy 1/17/20 EFT000000014958 38.28 V1775 Bertram Marjorie 1/17/20 EFT000000014959 216.78 Volunteer V55 Boudreau, James 1/17/20 EFT000000014960 980.85 Volunteer V1007 Bova, Wendy 1/17/20 EFT000000014961 212.8 Volunteer V1150 Bruley SR, Mark 1/17/20 EFT000000014962 1,790.34 Volunteer V1291 Callan, Linda 1/17/20 EFT000000014963 520.18 Volunteer V1707 Chase, Betty 1/17/20 EFT000000014964 790.2 Volunteer V1676 Croteau, William 1/17/20 EFT000000014965 419.25 Volunteer V60 Farr, Delores 1/17/20 EFT000000014966 530.7 Volunteer V170 Hertz, Kenneth 1/17/20 EFT000000014967 156.34 Volunteer V67 Jewett, Sheryl 1/17/20 EFT000000014968 361.38 Volunteer V174 Langlois, Paulette 1/17/20 EFT000000014969 301.4 Volunteer V1420 Lawyer, Ronald 1/17/20 EFT000000014970 589.61 Volunteer V70 LeClair, Raymond 1/17/20 EFT000000014971 726.6 Volunteer V71 Lightholder, Stephen 1/17/20 EFT000000014972 60.95 V74 Markham, Laurel 1/17/20 EFT000000014973 244.43 Volunteer V75 Martin, Ronald 1/17/20 EFT000000014974 546.78 Volunteer V1018 Metivier, Shelli 1/17/20 EFT000000014975 304.92 Volunteer V706 Mobbs, Cynthia 1/17/20 EFT000000014976 11.6 V1570 Murphy Sandra 1/17/20 EFT000000014977 501.12 Volunteer V82 Parah, Donna 1/17/20 EFT000000014978 277.24 Volunteer V83 Parah, Maurice 1/17/20 EFT000000014979 244.95 Volunteer V771 Sammons, Chandra 1/17/20 EFT000000014980 243.8 Volunteer V89 Sayers, Gail 1/17/20 EFT000000014981 387.91 Volunteer V93 Timm, Marta 1/17/20 EFT000000014982 689.13 Volunteer V522 Turcotte, S Jeanette 1/17/20 EFT000000014983 210.16 Volunteer V1725 Utton, Debra 1/17/20 EFT000000014984 333.94 Volunteer V712 Ward, Jacqueline 1/17/20 EFT000000014985 20.88 V19 Delphia, Pam 1/17/20 EFT000000014986 49.96 V25 Frechette, Normand 1/17/20 EFT000000014987 101.77 FSA Reimbursement V583 Griffith, Tom 1/17/20 EFT000000014988 637.2 FSA Reimbursement V29 Hirsch, Alain 1/17/20 EFT000000014989 179.94 FSA Reimbursement V38 Moore, Jon 1/17/20 EFT000000014990 90 V17 Smith, Jamie L 1/17/20 EFT000000014991 160 FSA Reimbursement

12 Vendor ID Vendor Name Document Date Document Number Document Amount V1467 Charles Schwab 1/22/20 V1467 2020 0122 104,665.71 Employer Quarterly Match V279 ABC Bus Companies-Muncie 1/24/20 90613 361.55 V332 Alliance Bus Group Inc 1/24/20 90614 170.49 V214 AT&T Mobility 1/24/20 90615 58.45 V1334 Background Investigation Bureau, LLC 1/24/20 90616 486 V590 Barrett Trucking Co., Inc. 1/24/20 90617 205.32 V1791 Beasley Jerome 1/24/20 90618 2,400.00 Electric Bus Inspector V872 Bellwether Craftsmen, LLC 1/24/20 90619 300 V1481 Blue Flame Gas 1/24/20 90620 374.33 V1792 Bruce W Rancourt 1/24/20 90621 7,500.00 Concrete Contractor Berlin V225 Burlington Electric Department 1/24/20 90622 1,994.37 Electric Bill V227 Burlington Telecom 1/24/20 90623 2,112.67 IT Invoice V851 Champlain Medical 1/24/20 90624 700 V293 Charlebois, R.R Inc. 1/24/20 90625 325 V220 Class C Solutions Group 1/24/20 90626 396.95 V1240 ClearChoiceMD 1/24/20 90627 570 V928 Conway Office Solutions 1/24/20 90628 919.38 V239 Cummins Northeast LLC 1/24/20 90629 5,114.33 Part Invoice V250 Fisher Auto Parts 1/24/20 90630 212.6 V1347 Foley Distributing Corp. 1/24/20 90631 258.91 V394 Formula Ford Inc. 1/24/20 90632 673.98 V256 Genfare 1/24/20 90633 2,963.69 2 Ticket Invoices V257 Gillig Corp. 1/24/20 90634 9,854.77 9 Part Invoices V258 Gordon Stamp & Engraving 1/24/20 90635 14.51 V259 Grainger 1/24/20 90636 60.8 V260 Green Mountain Kenworth, Inc. 1/24/20 90637 9,163.63 8 Part Invoices V261 Green Mountain Power 1/24/20 90638 41.45 V263 Heritage Ford 1/24/20 90639 85.81 V1204 Interstate Batteries 1/24/20 90640 176.42 V702 Lincoln National Life Insurance Company, The 1/24/20 90641 13,248.26 Insurance V1191 Lucky's Trailer Sales Inc. 1/24/20 90642 1,386.77 2 Part Invoices V329 Minuteman Press 1/24/20 90643 1,524.17 Bus Inspection Booklets V278 Mohawk Mfg. & Supply Co. 1/24/20 90644 139.89 V280 Mutual of Omaha Insurance Co. 1/24/20 90645 56.8 V611 Northwestern Occupational Health 1/24/20 90646 115 V223 O'Reilly Auto Enterprises, LLC 1/24/20 90647 1,161.24 7 Part Invoices V1379 Paw Prints Press Inc. 1/24/20 90648 342.02 V545 Pitney Bowes - Leasing 1/24/20 90649 75 V291 Prevost Parts 1/24/20 90650 351.59 V864 Rick's Towing & Repair, Inc. 1/24/20 90651 600 V296 Rouse Tire Sales 1/24/20 90652 2,827.72 2 Tire Invoices V298 Sanel Auto Parts Co. 1/24/20 90653 209.94 V1727 South Burlington Police Department 1/24/20 90654 100 V301 Sovernet 1/24/20 90655 1,903.10 2 IT Invoices V312 Stowe, Town of 1/24/20 90656 412.11 V313 Travelers 1/24/20 90657 342,248.50 Insurance V1030 UniFirst Corporation 1/24/20 90658 426.37 V315 United Parcel Service 1/24/20 90659 12.25 V391 Verizon Wireless 1/24/20 90660 1,356.21 IT Invoice V68 Vermont Agency of Transportation 1/24/20 90661 43,764.14 Vtrans Overpayment V410 Vermont Gas Systems, Inc. 1/24/20 90662 6,880.46 6 Gas Bills V1459 Vermont Information Consortium LLC 1/24/20 90663 924 V336 W.B Mason Co., Inc. 1/24/20 90664 2,194.56 9 Office Supply Invoices V433 Workplace Solutions, Inc. 1/24/20 90665 1,450.00 EAP Invoice V263 Heritage Ford 1/24/20 90666 48,874.00 2 Ford Escapes

13 Vendor ID Vendor Name Document Date Document Number Document Amount v1795 Bell Wesley 1/24/20 90667 1,309.79 Paycheck V1796 Lee Houston 1/24/20 90668 178.48 Paycheck Error V1798 Bisson Raymond 1/27/20 90669 1,309.72 Paycheck V1799 Dahal Raju 1/27/20 90670 1,221.94 Paycheck V303 SSTA 1/27/20 EFT000000014992 98,244.24 ADA and Tilley Drive Invoice V1467 Charles Schwab 1/27/20 V1467 2020 0127 17,528.73 Retirement V265 ICMA 1/27/20 V265 2020 0127 1,242.40 Retirement V1423 Alling, Andrew 1/31/20 90671 59.80 V1025 Alter, Charles 1/31/20 90672 244.38 Volunteer V1480 Andrews-Ford, Sheri 1/31/20 90673 372.91 Volunteer V935 Bourbeau, Brittany 1/31/20 90674 168.62 Volunteer V1771 Chaikin Joshua 1/31/20 90675 224.48 Volunteer V471 Constantine, Julia 1/31/20 90676 226.55 Volunteer V1785 Davis Alan 1/31/20 90677 342.70 Volunteer V1573 Fairbanks, Dori 1/31/20 90678 212.75 Volunteer V1794 Goodrich Ann 1/31/20 90679 31.05 V1687 Houghton, Gregory 1/31/20 90680 845.25 Volunteer V1194 Joseph, Ben 1/31/20 90681 86.25 V203 Ladd, Joyce 1/31/20 90682 101.20 Volunteer V1758 Leach Robin 1/31/20 90683 76.34 V1718 Luke, Norma 1/31/20 90684 51.62 V181 Owen, Helen 1/31/20 90685 1,207.50 Volunteer V1719 Pelletier, Charles 1/31/20 90686 474.95 Volunteer V1655 Sciria, Andrew 1/31/20 90687 577.30 Volunteer V1800 Sells Catherine 1/31/20 90688 73.60 V1733 Slack, Robert 1/31/20 90689 257.60 Volunteer V1595 Waller, Marlys 1/31/20 90690 156.40 Volunteer V944 Woodward, Patricia 1/31/20 90691 658.95 Volunteer V279 ABC Bus Companies-Muncie 1/31/20 90692 1,947.26 3 Part Invoices V1305 Allegiant Care 1/31/20 90693 213,641.00 Insurance V415 Amazon 1/31/20 90694 1,391.29 15 Misc Office Supply Invoices V224 Burlington Communications 1/31/20 90695 561.60 V225 Burlington Electric Department 1/31/20 90696 5,536.98 5 Electric Bills V1624 Carleton, Victoria 1/31/20 90697 743.72 FSA Reimbursement V220 Class C Solutions Group 1/31/20 90698 9,300.13 Equipment and Part Invoices V389 Collins-Perley Sports Arena 1/31/20 90699 1,044.07 Lease V390 Commons Associates 1/31/20 90700 850.00 V928 Conway Office Solutions 1/31/20 90701 109.29 V241 D & W Diesel, Inc. 1/31/20 90702 331.32 V245 DRIVE 1/31/20 90703 26.00 V250 Fisher Auto Parts 1/31/20 90704 25.74 V257 Gillig Corp. 1/31/20 90705 6,620.50 3 Part Invoices V1129 Global Montello Group Corp 1/31/20 90706 33,598.26 Fuel V259 Grainger 1/31/20 90707 289.55 V260 Green Mountain Kenworth, Inc. 1/31/20 90708 900.14 V1797 Gurung Parsu 1/31/20 90709 113.00 FSA Reimbursement V326 J&B International Trucks, Inc. 1/31/20 90710 90.15 V1689 Magar, Rajen 1/31/20 90711 100.00 Shoe Reimbursement V515 McKenzie, David 1/31/20 90712 99.98 V1599 Miller, Holly & Bob 2017 Charitable Lead Trust1/31/20 90713 974.20 V278 Mohawk Mfg. & Supply Co. 1/31/20 90714 135.41 V1764 Monahan & Loughlin LLC 1/31/20 90715 67,500.00 Roof Invoice V1645 Norris, Inc. 1/31/20 90716 1,064.17 Security Invoice V1320 NorthEast Mailing Systems, LLC 1/31/20 90717 227.01 V628 Overhead Door Co. of Burlington Inc. 1/31/20 90718 319.00 V289 People's United Businesscard Services 1/31/20 90719 5,611.58 4 Credit cards V290 Peterson Consulting, Inc. 1/31/20 90720 1,068.75 consulting Invoice V1165 Posner, Jordan 1/31/20 90721 51.06 V296 Rouse Tire Sales 1/31/20 90722 595.05 V1793 Smith Shawn 1/31/20 90723 24.00 V301 Sovernet 1/31/20 90724 1,147.26 IT Invoice V308 Steadman Hill Consulting, Inc. 1/31/20 90725 15,950.00 NTD Reporting and Planning

14 V1678 Tera Consulting Inc. 1/31/20 90726 313.15 Office Supplies V1602 The Peck Company 1/31/20 90727 60,817.59 Charging Station V876 Vehicle Maintenance Program, Inc. 1/31/20 90728 27.87 V352 Wiemann-Lamphere Architects Inc. 1/31/20 90729 673.29 V1296 Young, Matthew 1/31/20 90730 60.00 V1446 M T Wallets, LLC 1/31/20 EFT000000014993 2,900.00 Lease V14 Bruce, Judith 1/31/20 EFT000000014994 258.77 FSA Reimbursement V1182 Charissakis, John 1/31/20 EFT000000014995 150.00 FSA Reimbursement V61 Gaudette, Timothy 1/31/20 EFT000000014996 35.00 V1185 Gibson, Andrew 1/31/20 EFT000000014997 500.00 FSA Reimbursement V29 Hirsch, Alain 1/31/20 EFT000000014998 165.36 FSA Reimbursement V124 Kimball, Matt 1/31/20 EFT000000014999 507.35 FSA Reimbursement V35 McDonald, Pam 1/31/20 EFT000000015000 75.00 V38 Moore, Jon 1/31/20 EFT000000015001 788.05 Travel and Dcap Reimbursement V137 Plante, Karen 1/31/20 EFT000000015002 720.00 FSA Reimbursement V1723 Abare, Ronald 1/31/20 EFT000000015003 642.85 Volunteer V153 Alburgh Taxi 1/31/20 EFT000000015004 666.10 Volunteer V1775 Bertram Marjorie 1/31/20 EFT000000015005 564.65 Volunteer V55 Boudreau, James 1/31/20 EFT000000015006 1,156.90 Volunteer V1007 Bova, Wendy 1/31/20 EFT000000015007 248.40 Volunteer V1150 Bruley SR, Mark 1/31/20 EFT000000015008 1,537.55 Volunteer V1291 Callan, Linda 1/31/20 EFT000000015009 593.40 Volunteer V1707 Chase, Betty 1/31/20 EFT000000015010 791.20 Volunteer V1676 Croteau, William 1/31/20 EFT000000015011 905.05 Volunteer V60 Farr, Delores 1/31/20 EFT000000015012 430.10 Volunteer V170 Hertz, Kenneth 1/31/20 EFT000000015013 522.10 Volunteer V67 Jewett, Sheryl 1/31/20 EFT000000015014 453.10 Volunteer V174 Langlois, Paulette 1/31/20 EFT000000015015 151.80 Volunteer V1420 Lawyer, Ronald 1/31/20 EFT000000015016 635.95 Volunteer V70 LeClair, Raymond 1/31/20 EFT000000015017 570.40 Volunteer V71 Lightholder, Stephen 1/31/20 EFT000000015018 100.05 Volunteer V74 Markham, Laurel 1/31/20 EFT000000015019 365.13 Volunteer V75 Martin, Ronald 1/31/20 EFT000000015020 838.35 Volunteer V1018 Metivier, Shelli 1/31/20 EFT000000015021 379.50 Volunteer V1570 Murphy Sandra 1/31/20 EFT000000015022 498.06 Volunteer V82 Parah, Donna 1/31/20 EFT000000015023 703.67 Volunteer V83 Parah, Maurice 1/31/20 EFT000000015024 1,368.50 Volunteer V86 Pike, Gail 1/31/20 EFT000000015025 1,446.70 Volunteer V771 Sammons, Chandra 1/31/20 EFT000000015026 511.75 Volunteer V89 Sayers, Gail 1/31/20 EFT000000015027 618.70 Volunteer V741 Steiner, Timothy 1/31/20 EFT000000015028 37.95 V93 Timm, Marta 1/31/20 EFT000000015029 951.05 Volunteer V522 Turcotte, S Jeanette 1/31/20 EFT000000015030 178.25 Volunteer V1725 Utton, Debra 1/31/20 EFT000000015031 654.35 Volunteer V1623 Wells, Roy 1/31/20 EFT000000015032 432.71 Volunteer

15

Month: January 2020 Urban Data Data Notes

Miles Operated: 183,662 Revenue Vehicles Failure prevented a vehicle from completing or starting a scheduled Major Road Calls: 5 revenue trip Major Road Calls/100,000 Miles: 2.73 Vehicle physically able to continue in revenue service without creating a Minor Road Calls: 8 safety concern (i.e. fare box, HVAC)

Total Road Calls/100,000 Miles: 7.10 "C" PM is a major inspection consisting of a PM checklist, brake inspection, chassis grease and engine oil change, preformed every 6,000 "C" PM's Completed: 35 miles

"C" PM On-time % 100% Within 10% of the scheduled mileage per the FTA

Active Fleet Avg. Age 8.17 years Transit buses have a 12 year life expectancy Rural Data Notes

Miles Operated: 122,149 Revenue Vehicles Failure prevented a vehicle from completing or starting a scheduled Major Road Calls: 0 revenue trip Major Road Calls/100,000 Miles: 0 Vehicle physically able to continue in revenue service without creating a Minor Road Calls: 0 safety concern (i.e. fare box, HVAC) Total Road Calls/100,000 Miles: 0 "C" PM is a major inspection consisting of a PM checklist, brake inspection, chassis grease and engine oil change, preformed every 6,000 "C" PM's Completed: 23 miles

"C" PM On-time % 96% Within 10% of the scheduled mileage per the FTA

Cut-away Active Fleet Avg. Age 2.82 years Cut-away buses have a 5 year life expectancy

15 Industrial Parkway, Burlington, VT 05401 | T: 802-864-2282 F: 802-864-5564 6088 VT Route 12, Berlin, VT 05602 | T: 802-223-7287 F: 802-223-6236 375 Lake Road, Suite 5, St. Albans, VT 05478 | T: 802-527-2181 F: 802-527-5302 16

To: GMT Board of Commissioners From: Jamie L. Smith, Director of Marketing and Planning Date: February 7, 2020 Re: Marketing, Public Affairs, and Planning Report ______

• Marketing Updates: o Bus Advertising: The bus advertising program continues to exceed expectation for the year. Currently we have budgeted $125,000 in revenue and it looks as though we will come in well over $200,000 on the urban side. On the rural, we have budgeted $25,000, which we have exceeded and we expect sales to continue to come in for the remainder of FY20.

o Bus Map and Guide: Marketing staff is developing the March 9, 2020 urban Bus Map and Guide. Chris Damiani and Mevludin Bahonjic have both been trained on HASTUS scheduling software, and they have developed changes with feedback from the driver scheduling committee.

o Seasonal Service: The folks from Mad River Valley and the MRVPD have been assisting GMT is a renewed marketing push for the Valley Evening Service. Internally, staff has developed a new poster that has been hung in locations throughout the Valley, a promotional video of the bus service provided, increased social media awareness, and ads in the Valley Reporter.

o Volunteer Driver Recruitment: Marketing staff met with Mobility Manager, Jordan Posner to discuss some new methods for recruiting volunteer drivers, including an Op Ed that is being developed for local papers.

• Planning Updates: o The Planning Department has been hard at work assessing the urban and rural services to develop a service modification recommendation for FY21. See later in the packet for details.

o Meetings attended: § BHS Mobility Group § Meeting with Old Spokes Home § CCRPC UPWP Meeting § Winooski Ave. Planning Advisory Committee § Colchester Ave. Planning Advisory Committee § Meeting with Northwest Medical Center re: St. LINK Express rerouting § Swiftly meetings to continue making improvements to the app service

101 Queen City Park Road, Burlington, VT 05401 | T: 802-864-2282 F: 802-864-5564 6088 VT Route 12, Berlin, VT 05602 | T: 802-223-7287 F: 802-223-6236 375 Lake Road, Suite 5, St. Albans, VT 05478 | T: 802-527-2181 F: 802-527-5302 17

To: GMT Board of Commissioners

From: Trish Redalieu, Director of Human Resources

Date: February 11, 2020

RE: IT Support, Administrative Support, Training, and HR

Charles Lavigne, non CDL Driver in St Albans, and Douglas Moyes, seasonal Driver, Stowe and Sugarbush, joined the GMT team. We welcome them both and congratulate Shawn Smith and Sarah Holland as they have successfully passed their skills test and has received their Commercial Driver’s License B with Passenger Endorsements. GMT continues to recruit drivers in all locations, a support staff member for St Albans; and the MTC Customer Service staff recruitment is nearly complete.

The Training Department is developing a 3-hour classroom and hands-on training Proterra electric bus for the Burlington Bus Drivers with a start date of February 10th. Management anticipates the Implicit Bias training for the remaining Burlington staff will continue during this period. Once the seasonal service has ended, the Implicit Bias training will be conducted in Berlin.

101 Queen City Park Road, Burlington, VT 05401 | T: 802-864-2282 6088 VT Route 12, Berlin, VT 05602 | T: 802-223-7287 F: 802-223-6236 375 Lake Road, Suite 5, St. Albans, VT 05478 | T: 802-527-2181 F: 802-527-5302 18 To: GMT Board of Commissioners

From: Nick Foss, Director of Finance Kim Wall, Grants Manager Debbie Coppola, Senior Accountant Matt Kimball, Capital Projects Manager

Date: February 7, 2020

RE: Finance/Grants/Capital Projects

This month’s report will serve as a Board refresher on the upcoming changes the Finance Department has made regarding the rural transit rate. To remind everyone, these changes were made in reaction to some important insights gained during a review of the operational and billing processes of our fixed route (5311) and Non- Emergency Medical Transportation (NEMT) program, also known as Medicaid.

There are two important definitions to review before we move forward: Vehicle Hours and Payroll Hours. Vehicle Hours is defined as the time the vehicle is in service – no matter if any passenger is present; Payroll Hours is the time that we reimburse an individual for their labor provided to the company.

On the rural side we have historically priced GMT’s service with an hourly rate (aka - the transit rate) generated by the following formula – I have included last year’s calculation as a reference:

During a review it was recently discovered that the total hours allocated to fixed route, E&D, and Medicaid service was approximately 9,000 less than the hours (driver payroll) we used to calculate the rate. If you use last year’s transit rate that represents close to $670K of costs that were not billed off to any program.

Finance has come to the conclusion that this variance is the result of billing based on a different methodology than how you calculate the rate, specifically on GMT’s van specials. Van specials are rides that we provide for the Medicaid and E&D program with a cutaway vehicle and a paid driver.

To simplify let’s use last year’s transit rate figures as an example. Last year we had 73,954 driver hours with total costs of roughly $5.3M, which is why we priced our hourly service at $72.19. Now, in order for us to get reimbursed for all expenses logic tells us that we would need to bill all 73,954 hours of service at the hourly rate of

19 $72.19. The problem is we didn’t bill out all 73,954 hours of service in FY19, in fact, we billed less than 65,000 hours of service.

Now why is that? Our analysis suggests the majority of the variance is coming from the van special rides we provide for our E&D and Medicaid program. These rides are billed using our RouteMatch software, but done so based on a vehicle hour basis, which as previously mentioned is a different methodology than the rate (payroll hours). This is a very important point to note.

I’ll once again use an example to help explain this better– so if a van special for E&D only takes 1 vehicle hour to accomplish, but we pay someone 2 payroll hours - what happens? With the current methodology we would only bill 1 hour at our transit rate, because legally these rides must be billed based on a vehicle hour basis. As a result GMT would end up absorbing the extra expense, because the rate is not designed for the billing structure we have in place.

Another question one might have is why a 1 vehicle hour ride would generate 2 driver payroll hours? There are several factors at work here, such as the mandate drivers perform a pre and post trip to inspect the vehicle. This pre and post trip requirement generates a ½ hour of payroll time on average per ride. Therefore, a ride taking 2 vehicle hours, will in the best case scenario cost the company 2.5 payroll hours. Another major factor is the union contract, which has a 2 hour minimum. For example, if a driver takes a ride taking only 1 hour, they automatically get paid 2 hours, and as noted before we would only bill out 1 hour at the current transit rate. Other scenarios that play into this issue are when a driver’s ride is cancelled – they still get paid for the ride despite the fact that we are not able to bill for it, or the incorrect estimation of the length of a trip (Ex. Scheduler believes the ride will take 2 hours, but ride actually only takes 1 – paid driver gets paid for 2 no matter what).

In conclusion the previous rate methodology was flawed, so we fixed it by switching to a vehicle hour methodology that mirrors our billing practices and will allow us to account for the full cost of our programs.

Financial Summary

Attached are the November financials for your review along with the December expenses. As we review the expenses for December 31, 2019, we use a benchmark to determine how well we are following our budget. We calculate this benchmark as the percentage of the budget that would be expected to be earned/spent if all revenues and expenses were spent/earned equally over twelve months. Therefore we would expect to see budgets at 42% for November and 50% for December.

The November financials currently show a total surplus of $40.4K, with a surplus of $32.3K for Rural and a surplus of roughly $8.1K for Urban.

20

Please find the following explanations for specific areas of interest.

Revenues were reviewed based on the activity through November 30th…………

 Federal Urban operating grant finished at 50% - this is over where we would like to be at this point. We can be happy that we are about $78K below where we were at this point last year – and with the use of no reserves. The additional pay period in November and the urban driver shortage are driving the faster drawing down of 5307 funds. We will continue to monitor this as we move through the rest of the fiscal year.

 Advertising revenue came in at above benchmark for both systems. This year’s advertising revenue estimates were adjusted to more realistic budget figures. Staff is happy to see this area trending higher and is very excited about all the new initiatives the Marketing Department has come up with to bring in new revenues.

Expenses were reviewed based on the activity through December 31st…………

 Salaries and Wages came in under benchmark on the rural side. As mentioned during the Budget Adjustment presentation a slight buffer was built into these line items to account for future CTO payouts. Another concern on the rural side is the beginning of seasonal service, which due to labor constraints could lead to large increases in driver compensation.

 Legal fees came in over budget due to unforeseen circumstances.

 Dues and Subscriptions are over the benchmark due to the timing of a VPTA invoice for 2019 dues on both Rural and Urban.

 Travel and Meetings- the rural side came in over budget at 145.9%. This is strictly made up of mileage, and should level out with the arrival of our new non-revenue vehicles that employees can use.

 Computer Services- The urban side came in over budget at 67.9%. This is mainly due to the timing of two large invoices - Thingtech ($19K) and CSched ($47K).

 Audit Fees are over the benchmark due to timing of invoices. We have been assured by our auditing firm that we will not going over budget in FY20.

21  Background Checks are over the benchmark on the rural side due to gearing up for seasonal service.

 DOT Testing is over the benchmark at 56.2% on the rural side due to physicals required by the DOT.

 Employment Recruitment Program is over the benchmark at 100% on the Urban side due to employee referrals.  Vehicle/Building Maintenance – The condition of our fleet, especially on the urban side continues to punish the operating budget with high maintenance costs. As we move forward the objective of the Finance Department will be to present budgets that are not only conservative in practice, but do not sacrifice capital investment as a means to float the company’s operations. Overall, we are slightly over where we would like to be on the urban side in aggregate, but remain under benchmark on the rural side.

 Parts Expense for the urban system is higher than we would have hoped. The hope is now that other line items will come in under budget to offset this variance, or that costs will grow slower in the remaining quarters.

 Tires expense for the urban system is slightly over budget, but much of this is timing and the unpredictable nature of this line item.

 Misc. Maintenance Expenses and Fees is above benchmark on the rural side coming in at 85.8%. Last month, we removed 3.9K of expenses from this line item that should have been coded to the Capital Budget. Even with the recoding of these line items we remain over budget due to the large amount of vehicle registrations that we had in FY20. Going forward, the Finance Department will do a better job at matching the forecast for vehicle registration expenses with upcoming vehicle purchases.

The following is an update of the ongoing capital projects staff continue to work on:  Passenger Shelters: o An electrician relocated the solar panel at the shelter located near Harrington Ave in Shelburne and has installed a bike rack at the stop. Working with Enseicom to schedule the installation of a glass shelter at the Larkin Terrace property, the conversion of a shelter to covered bike storage on Cherry Street, and the removal of two shelters on Cherry Street. Working with Planning to identify bus stops to prioritize the installation of shelters and benches over the summer.  Electric Bus Buy/Charging Station Installation: o Continuing to work with staff and Proterra to prepare buses to be placed into revenue service. Still determining charger programming

22 options, delivery of special tooling and safety equipment for Maintenance, and reviewing post-delivery paperwork. o All new service and charger installation activities have been completed and commissioning with Proterra has been completed. The chargers are fully operational and have been used in overnight charging of the buses. Met with Peck Electric’s fence subcontractor to review location and requirements for the fence that will surround the transformer. The fence subcontractor is gathering materials and will determine if they are able to drill into the pavement this winter or if they will need to wait until spring.  31 Queen City Park Road (Formerly 1 Industrial Parkway) o Continuing to work on value engineering with Wiemann-Lamphere to reduce the scope of the body shop renovations as much as feasible to bring the anticipated cost within budget. Would likely need to defer building envelope improvements while staff explores other grant opportunities.  Montpelier Transit Center: o GMT staff and the City of Montpelier are nearing completion of the Operating Agreement for GMT’s operation of the Transit Center. o The security system is live at the transit center and the building has been open to the public for close to a month. Continuing to work with Norris on punch list items as well as install ADA openers at the second entrance into the waiting area.  15 Industrial Pkwy Roof Replacement: o Installation of the roof membrane and metal fascia are 100% complete. Due to winter conditions, the final inspection with the roofing material manufacturer will need to be delayed until the spring. Will coordinate with roofing manufacturer in advance of future solar project to ensure that warranty conditions are met.  Electric Small Bus Procurement o Reviewing specification edits from VEIC as well as specifications from a similar procurement used by another Agency in the development of an electric small bus specification. Will work with VTrans and VEIC to finalize an RFP in the near future.  DTC Air Conditioning Improvements o Meeting on site with MEPF engineer to review possibilities for installing a split system for cooling the server room in the basement of the DTC as well as expanding the current HVAC system in the building to provide climate control in the ticket booth.  GMTA Facility Renovation: o Working with VTrans and neighbors to line up funding for 4” sewer line along Route 12. VTrans’ earmark grant for the project will only cover what is needed for the GMT facility (2” line). Cost difference needs to be picked up by others which will be part of ongoing discussions with the State, Town of Berlin, and neighbor properties.

23 Green Mountain Transit Authority Budget v. Actual Report For the Five Months Ending Saturday, November 30, 2019

Urban Rural Combined Urban Rural Combined Urban Rural Combined Urban Rural Current Fiscal Year To Date FY20 ADJ. BUDGET (Approved Dec 2018) Budget Variance PYTD 2019 REVENUES FEDERAL, STATE AND LOCAL REVENUE Municpal Member Assessments 1,004,842.97 $1,004,842.97 2,400,146.00 $2,400,146.00 41.87% 0.00% 41.87% 958,737.55 Municipal Paratransit Assessments 280,113.58 280,113.58 683,749.00 683,749.00 40.97% 0.00% 40.97% 265,736.25 Local Operating Assistance 39,331.85 128,415.54 167,747.39 94,396.00 430,360.00 524,756.00 41.67% 29.84% 31.97% 37,275.45 126,994.08 Federal Urban Formula Grant 1,319,560.00 1,319,560.00 2,635,398.00 2,635,398.00 50.07% 0.00% 50.07% 1,397,465.00 Federal Rural Operating Grant 433,722.44 433,722.44 1,214,000.00 1,214,000.00 0.00% 35.73% 35.73% 400,634.54 State Regular Subsidy Operating Grant 942,580.00 283,541.83 1,226,121.83 2,317,192.00 1,045,000.00 3,362,192.00 40.68% 27.13% 36.47% 936,578.00 304,203.35 E&D Grants and Local Match 565,969.66 565,969.66 1,318,807.00 1,318,807.00 0.00% 42.92% 42.92% 499,306.51 Other State Grants 9,315.17 462.84 9,778.01 107,061.00 77,600.00 184,661.00 8.70% 0.60% 5.30% 13,947.47 22,075.22 Other Federal Grants 1,422,060.48 369,272.81 1,791,333.29 3,426,846.00 1,103,880.00 4,530,726.00 41.50% 33.45% 39.54% 1,394,525.41 404,949.73 Fund Balance Reserves 0.00% 0.00% 0.00% Capital Reserve Revenue 0.00% 0.00% 0.00% Total Federal, State and Local Revenues 5,017,804.05 1,781,385.12 6,799,189.17 11,664,788.00 5,189,647.00 16,854,435.00 43.02% 34.33% 40.34% 5,004,265.13 1,758,163.43

OPERATING REVENUE Passenger Revenue 957,984.11 57,705.91 1,015,690.02 2,332,641.00 126,700.00 2,459,341.00 41.07% 45.55% 41.30% 895,492.39 53,815.91 Paratransit Passenger Fares 41,458.75 41,458.75 102,102.00 102,102.00 40.61% 0.00% 40.61% 40,742.50 Advertising Revenue 76,386.50 20,500.00 96,886.50 150,000.00 25,000.00 175,000.00 50.92% 82.00% 55.36% 75,604.88 13,500.00 Interest Earnings 308.90 8,520.16 8,829.06 700.00 9,000.00 9,700.00 44.13% 94.67% 91.02% 308.44 2,763.74 Miscellaneous Revenue 4,244.81 48.02 4,292.83 31,595.00 31,595.00 13.44% 0.00% 13.59% 3,229.23 44.02 Sales Of Equipment 3,947.00 3,507.00 7,454.00 4,097.00 6,507.00 10,604.00 96.34% 53.90% 70.29% Medicaid Purchase Of Svc 853,502.27 853,502.27 2,156,960.00 2,156,960.00 0.00% 39.57% 39.57% 912,175.48 Purchase of Service 19,652.80 38,149.87 57,802.67 38,920.00 83,906.00 122,826.00 50.50% 45.47% 47.06% 22,159.66 27,558.00 Warranty Revenue 0.00% 0.00% 0.00% 3,318.26 Operating Revenue 1,103,982.87 981,933.23 2,085,916.10 2,660,055.00 2,408,073.00 5,068,128.00 41.50% 40.78% 41.16% 1,037,537.10 1,013,175.41

Total Revenue 6,121,786.92 2,763,318.35 8,885,105.27 14,324,843.00 7,597,720.00 21,922,563.00 42.74% 36.37% 40.53% 6,041,802.23 2,771,338.84

EXPENSES SALARIES AND WAGES Other Wages 597,624.42 389,043.28 986,667.70 1,486,310.00 943,116.00 2,429,426.00 40.21% 41.25% 40.61% 723,903.61 355,821.06 Driver/Operator Wages 1,981,027.51 724,402.53 2,705,430.04 4,605,711.00 2,019,420.00 6,625,131.00 43.01% 35.87% 40.84% 1,787,615.40 781,619.15 Vehicle Repair Wages 390,185.20 70,364.60 460,549.80 980,472.00 170,894.00 1,151,366.00 39.80% 41.17% 40.00% 375,440.89 61,686.81 Salaries and Wages 2,968,837.13 1,183,810.41 4,152,647.54 7,072,493.00 3,133,430.00 10,205,923.00 41.98% 37.78% 40.69% 2,886,959.90 1,199,127.02

PERSONNEL TAXES AND BENEFITS Payroll Taxes (FICA/MC) 230,402.93 88,944.80 319,347.73 541,046.00 239,707.00 780,753.00 42.58% 37.11% 40.90% 219,675.00 85,857.92 Unemployment Tax Exp (142.25) 3,640.36 3,498.11 20,000.00 17,000.00 37,000.00 ‐0.71% 21.41% 9.45% 15,656.03 2,254.59 Medical Insurance/HRA 776,344.83 215,522.81 991,867.64 1,871,164.00 561,066.00 2,432,230.00 41.49% 38.41% 40.78% 772,009.12 213,455.69 Pension Plan Expenses 120,481.42 24,177.26 144,658.68 289,972.00 72,069.00 362,041.00 41.55% 33.55% 39.96% 101,872.69 21,877.24 Employee Development 5,773.58 3,163.21 8,936.79 22,000.00 18,000.00 40,000.00 26.24% 17.57% 22.34% 21,284.52 5,710.90 Other Employee Benefits 57,265.59 22,792.17 80,057.76 118,101.00 42,630.00 160,731.00 48.49% 53.47% 49.81% 54,688.51 18,868.81 Personnel Taxes and Benefits 1,190,126.10 358,240.61 1,548,366.71 2,862,283.00 950,472.00 3,812,755.00 41.58% 37.69% 40.61% 1,185,185.87 348,025.15

GENERAL AND ADMIN EXPENSES Admin Supplies and Expenses 17,893.71 6,249.18 24,142.89 48,032.00 21,424.00 69,456.00 37.25% 29.17% 34.76% 17,785.46 5,785.17 Recruiting Expenses 3,979.00 2,765.48 6,744.48 12,400.00 7,000.00 19,400.00 32.09% 39.51% 34.77% 1,965.90 9,312.67 Dues and Subscriptions 4,050.00 3,252.00 7,302.00 5,100.00 4,787.00 9,887.00 79.41% 67.93% 73.85% 22,739.62 5,265.50 Travel and Meetings 309.44 1,374.70 1,684.14 2,500.00 1,500.00 4,000.00 12.38% 91.65% 42.10% 1,228.00 399.67 Board Development 0.00% 0.00% 0.00% Communications 15,221.04 11,092.09 26,313.13 43,692.00 52,680.00 96,372.00 34.84% 21.06% 27.30% 15,692.66 17,053.69 Computer Service Exp 56,586.63 23,912.20 80,498.83 87,098.00 71,608.00 158,706.00 64.97% 33.39% 50.72% 72,942.11 30,977.02 Legal Fees 16,086.91 3,604.39 19,691.30 15,000.00 3,000.00 18,000.00 107.25% 120.15% 109.40% 19,617.68 Insurance 396,571.22 173,291.49 569,862.71 963,990.00 428,205.00 1,392,195.00 41.14% 40.47% 40.93% 394,601.59 171,445.55 Audit Fees 12,075.00 5,175.00 17,250.00 16,450.00 7,050.00 23,500.00 73.40% 73.40% 73.40% 6,300.00 2,700.00 24 Consulting Fees 4,042.00 4,042.00 8,084.00 12,000.00 12,000.00 24,000.00 33.68% 33.68% 33.68% 1,484.00 636.00 General and Admin Expenses 526,814.95 234,758.53 761,573.48 1,206,262.00 609,254.00 1,815,516.00 43.67% 38.53% 41.95% 554,357.02 243,575.27 Green Mountain Transit Authority Budget v. Actual Report For the Five Months Ending Saturday, November 30, 2019

Urban Rural Combined Urban Rural Combined Urban Rural Combined Urban Rural Current Fiscal Year To Date FY20 ADJ. BUDGET (Approved Dec 2018) Budget Variance PYTD 2019 OPERATIONS EXPENSES Background Checks 806.00 10,026.00 10,832.00 2,400.00 11,500.00 13,900.00 33.58% 87.18% 77.93% 602.00 7,826.00 Drug & Alchol Testing 0.00% 0.00% 0.00% 316.00 31.00 DOT Testing 3,060.00 3,403.00 6,463.00 6,500.00 6,270.00 12,770.00 47.08% 54.27% 50.61% 2,188.00 3,780.00 Employment Recruitement Program 400.00 400.00 800.00 400.00 1,200.00 50.00% 0.00% 33.33% Driver's Uniforms 3,054.54 2,144.43 5,198.97 20,000.00 10,000.00 30,000.00 15.27% 21.44% 17.33% 3,564.98 3,151.41 Safety Expense 328.35 328.35 800.00 500.00 1,300.00 41.04% 0.00% 25.26% 277.50 Misc. Operating Exp 922.55 131.30 1,053.85 6,125.00 3,675.00 9,800.00 15.06% 3.57% 10.75% 322.25 Operations Expenses 8,571.44 15,704.73 24,276.17 36,625.00 32,345.00 68,970.00 23.40% 48.55% 35.20% 7,270.73 14,788.41

PLANNING EXPENSES Other Planning Expenses 1,873.40 1,873.40 25,000.00 25,000.00 0.00% 7.49% 7.49% 2,968.03 MPO Planning Expenses 3,214.72 3,214.72 100,000.00 100,000.00 3.21% 0.00% 3.21% 23,438.09 Planning Expenses 3,214.72 1,873.40 5,088.12 100,000.00 25,000.00 125,000.00 3.21% 7.49% 4.07% 23,438.09 2,968.03

VEHICLE/BUILDING MAINTENANCE EXP (15 Industrial) Parts Expense ‐ Non‐Revenue Vehicles 1,895.49 1,895.49 7,000.00 3,000.00 10,000.00 27.08% 0.00% 18.95% 2,522.95 688.30 Parts Expense ‐ Revenue Vehicles 278,714.57 49,580.14 328,294.71 431,157.00 125,662.00 556,819.00 64.64% 39.46% 58.96% 252,640.94 149,501.12 Tires 45,031.24 13,676.08 58,707.32 70,000.00 30,000.00 100,000.00 64.33% 45.59% 58.71% 17,674.93 19,345.27 Facility Maintenance 25,444.66 20,216.94 45,661.60 72,000.00 68,151.00 140,151.00 35.34% 29.66% 32.58% 31,752.86 25,423.32 Passenger Facility Expenses 13,370.67 13,370.67 28,666.00 28,666.00 46.64% 0.00% 46.64% 8,409.58 Security Expenses 0.00% 0.00% 0.00% Cleaning Expense 5,040.00 5,297.84 10,337.84 24,000.00 12,000.00 36,000.00 21.00% 44.15% 28.72% 5,866.68 4,917.30 Repeater Fees 8,370.00 6,840.00 15,210.00 20,088.00 16,416.00 36,504.00 41.67% 41.67% 41.67% 6,390.00 5,778.00 Light, Heat and Water 50,401.72 14,824.02 65,225.74 177,476.00 60,955.00 238,431.00 28.40% 24.32% 27.36% 52,451.86 12,024.54 Fuel ‐ Vehicles 382,528.67 138,517.66 521,046.33 936,000.00 536,780.00 1,472,780.00 40.87% 25.81% 35.38% 398,830.62 124,120.10 Maintenance Tools/Supplies/Uniforms 38,284.50 10,070.40 48,354.90 86,250.00 20,580.00 106,830.00 44.39% 48.93% 45.26% 40,439.20 6,778.74 Misc Maint Expenses and fees 662.22 2,840.60 3,502.82 6,680.00 3,320.00 10,000.00 9.91% 85.56% 35.03% 1,541.18 44.20 Vehicle/Building Maintenance Exp 849,743.74 261,863.68 1,111,607.42 1,859,317.00 876,864.00 2,736,181.00 45.70% 29.86% 40.63% 818,520.80 348,620.89

CONTRACTOR EXPENSES ADA/SSTA Paratransit 500,213.48 500,213.48 1,251,215.00 1,251,215.00 39.98% 0.00% 39.98% 512,218.71 Partner Local Share 19,833.00 19,833.00 0.00% 0.00% 0.00% Functional Assessment Costs 2,866.40 2,866.40 10,000.00 10,000.00 28.66% 0.00% 28.66% 3,274.34 Volunteer Drivers 276,485.46 276,485.46 570,151.00 570,151.00 0.00% 48.49% 48.49% 206,920.88 Other Transportation (incl Cabs) 2,812.20 341,842.19 344,654.39 10,972.00 952,398.00 963,370.00 25.63% 35.89% 35.78% 4,747.20 385,188.56 Contractor Expenses 505,892.08 618,327.65 1,124,219.73 1,292,020.00 1,522,549.00 2,814,569.00 39.16% 40.61% 39.94% 520,240.25 592,109.44

MARKETING EXPENSE Bus Tickets/Fare Media 7,101.55 326.10 7,427.65 20,000.00 2,400.00 22,400.00 35.51% 13.59% 33.16% 7,569.70 853.92 Marketing Expense 8,939.28 5,789.09 14,728.37 26,320.00 30,140.00 56,460.00 33.96% 19.21% 26.09% 14,403.33 19,625.46 Public Information 9,377.05 3,003.84 12,380.89 22,000.00 11,000.00 33,000.00 42.62% 27.31% 37.52% 11,956.00 1,426.54 Marketing Expense 25,417.88 9,119.03 34,536.91 68,320.00 43,540.00 111,860.00 37.20% 20.94% 30.88% 33,929.03 21,905.92

OTHER EXPENSES Allowance for Doubtful Accounts 0.00% 0.00% 0.00% Debt Service/Capital Reserve 46,442.51 46,442.51 46,443.00 46,443.00 100.00% 0.00% 100.00% 46,442.51 Bond Interest 0.00% 0.00% 0.00% Capital Match 44,458.33 32,333.33 76,791.66 106,700.00 77,600.00 184,300.00 41.67% 41.67% 41.67% 39,260.00 87,681.25 Other Expenses 90,900.84 32,333.33 123,234.17 153,143.00 77,600.00 230,743.00 59.36% 41.67% 53.41% 85,702.51 87,681.25

TOTAL EXPENSES 6,169,518.88 2,716,031.37 8,885,550.25 14,650,463.00 7,271,054.00 21,921,517.00 42.11% 37.35% 40.53% 6,115,604.20 2,858,801.38

Current Year Deferred Costs 40,853.12 40,853.12 0.00% 0.00% 0.00% (26,111.53) ALLOCATIONS BETWEEN PROGRAMS 14,945.61 (14,945.61) 326,120.00 (326,120.00) 4.58% 4.58% 0.00% 105,658.91 (105,658.91) 25 Balance Of Operating Budget 8,066.77 32,341.37 40,408.14 500.00 546.00 1,046.00 1613.35% 5923.33% 3863.11% 5,745.41 (193,121.45) Green Mountain Transit Authority Budget v. Actual Report For the Five Months Ending Saturday, November 30, 2019

Urban Rural Combined Urban Rural Combined Urban Rural Combined Urban Rural Current Fiscal Year To Date FY20 ADJ. BUDGET (Approved Dec 2018) Budget Variance PYTD 2019 Capital Revenue Federal Revenue 881,748.08 1,170,447.32 2,052,195.40 0.00% 0.00% 0.00% 549,936.46 12,440.93 State Revenue 79,393.04 42,309.01 121,702.05 0.00% 0.00% 0.00% 68,468.39 1,555.11 Paratransit Lease Revenue 214,166.00 214,166.00 0.00% 0.00% 0.00% Local Match Revenue 44,458.33 32,333.33 76,791.66 0.00% 0.00% 0.00% 39,260.00 87,681.25 Total Capital Revenue 1,219,765.45 1,245,089.66 2,464,855.11 0.00 0.00 0.00% 0.00% 0.00% 657,664.85 101,677.29

Capital Expenses Vehicles 424,698.00 1,260,020.00 1,684,718.00 0.00% 0.00% 0.00% Maintenance Parts and Equipment 243,115.08 6,510.46 249,625.54 0.00% 0.00% 0.00% 156,801.22 27,329.23 Passenger Amenities 2,316.25 2,316.25 0.00% 0.00% 0.00% 42,871.50 Facility Repairs and Improvements 264,293.06 74,709.14 339,002.20 0.00% 0.00% 0.00% 501,405.52 4,729.88 Total Capital Expenses 934,422.39 1,341,239.60 2,275,661.99 0.00 0.00 0.00% 0.00% 0.00% 701,078.24 32,059.11

Balance of Capital Budget 285,343.06 (96,149.94) 189,193.12 0.00 0.00 0.00% 0.00% 0.00% (43,413.39) 69,618.18

Transfer of Purchases to Fixed Assets 649,068.07 1,318,450.90 1,967,518.97 0.00% 0.00% 0.00% 454,665.30 331.62 Deferred Costs 0.00% 0.00% 0.00% Depreciation Expense (1,219,389.96) (337,236.13) (1,556,626.09) 0.00% 0.00% 0.00% (1,208,211.53) (245,596.29) Subtotal (570,321.89) 981,214.77 410,892.88 0.00 0.00 0.00% 0.00% 0.00% (753,546.23) (245,264.67)

Current Change in Net Assets (276,912.06) 917,406.20 640,494.14 500.00 546.00 1,046.00 ‐55382.41% 168023.11% 61232.71% (791,214.21) (368,767.94) 26 Green Mountain Transit Authority Budget v. Actual Report For the Six Months Ending Tuesday, December 31, 2019

Urban Rural Combined Urban Rural Combined Urban Rural Combined Urban Rural Current Fiscal Year To Date FY20 ADJ. BUDGET (Approved Dec 2018) Budget Variance PYTD 2019 REVENUES FEDERAL, STATE AND LOCAL REVENUE Municpal Member Assessments 1,204,855.23 $1,204,855.23 2,400,146.00 $2,400,146.00 50.20% 0.00% 50.20% 1,150,485.06 Municipal Paratransit Assessments 337,092.63 337,092.63 683,749.00 683,749.00 49.30% 0.00% 49.30% 318,883.50 Local Operating Assistance 47,198.22 181,515.38 228,713.60 94,396.00 430,360.00 524,756.00 50.00% 42.18% 43.58% 45,330.54 179,138.90 Federal Urban Formula Grant 1,319,560.00 1,319,560.00 2,635,398.00 2,635,398.00 50.07% 0.00% 50.07% 1,607,103.00 Federal Rural Operating Grant 433,722.44 433,722.44 1,214,000.00 1,214,000.00 0.00% 35.73% 35.73% 520,326.96 State Regular Subsidy Operating Grant 1,131,096.00 283,541.83 1,414,637.83 2,317,192.00 1,045,000.00 3,362,192.00 48.81% 27.13% 42.07% 1,123,893.00 399,077.68 E&D Grants and Local Match 566,304.85 566,304.85 1,318,807.00 1,318,807.00 0.00% 42.94% 42.94% 595,877.50 Other State Grants 9,315.17 462.84 9,778.01 107,061.00 77,600.00 184,661.00 8.70% 0.60% 5.30% 14,244.38 25,502.90 Other Federal Grants 1,456,481.70 369,272.81 1,825,754.51 3,426,846.00 1,103,880.00 4,530,726.00 42.50% 33.45% 40.30% 1,667,722.78 555,154.19 Fund Balance Reserves 0.00% 0.00% 0.00% Capital Reserve Revenue 0.00% 0.00% 0.00% Total Federal, State and Local Revenues 5,505,598.95 1,834,820.15 7,340,419.10 11,664,788.00 5,189,647.00 16,854,435.00 47.20% 35.36% 43.55% 5,927,662.26 2,275,078.13

OPERATING REVENUE Passenger Revenue 1,124,076.18 67,978.15 1,192,054.33 2,332,641.00 126,700.00 2,459,341.00 48.19% 53.65% 48.47% 1,074,988.70 64,609.50 Paratransit Passenger Fares 50,321.25 50,321.25 102,102.00 102,102.00 49.29% 0.00% 49.29% 48,737.50 Advertising Revenue 90,386.50 22,500.00 112,886.50 150,000.00 25,000.00 175,000.00 60.26% 90.00% 64.51% 78,450.51 13,500.00 Interest Earnings 373.12 10,070.16 10,443.28 700.00 9,000.00 9,700.00 53.30% 111.89% 107.66% 370.56 4,905.87 Miscellaneous Revenue 5,295.88 52.02 5,347.90 31,595.00 31,595.00 16.76% 0.00% 16.93% 3,327.28 60.03 Sales Of Equipment 3,947.00 3,507.00 7,454.00 4,097.00 6,507.00 10,604.00 96.34% 53.90% 70.29% Medicaid Purchase Of Svc 1,050,666.08 1,050,666.08 2,156,960.00 2,156,960.00 0.00% 48.71% 48.71% 1,078,993.59 Purchase of Service 22,349.56 46,454.89 68,804.45 38,920.00 83,906.00 122,826.00 57.42% 55.37% 56.02% 24,111.72 33,384.87 Warranty Revenue 0.00% 0.00% 0.00% 3,318.26 Operating Revenue 1,296,749.49 1,201,228.30 2,497,977.79 2,660,055.00 2,408,073.00 5,068,128.00 48.75% 49.88% 49.29% 1,229,986.27 1,198,772.12

Total Revenue 6,802,348.44 3,036,048.45 9,838,396.89 14,324,843.00 7,597,720.00 21,922,563.00 47.49% 39.96% 44.88% 7,157,648.53 3,473,850.25

EXPENSES SALARIES AND WAGES Other Wages 738,782.15 461,066.03 1,199,848.18 1,486,310.00 943,116.00 2,429,426.00 49.71% 48.89% 49.39% 851,632.07 419,298.73 Driver/Operator Wages 2,332,686.66 880,149.36 3,212,836.02 4,605,711.00 2,019,420.00 6,625,131.00 50.65% 43.58% 48.49% 2,120,468.48 941,636.13 Vehicle Repair Wages 452,774.31 82,792.52 535,566.83 980,472.00 170,894.00 1,151,366.00 46.18% 48.45% 46.52% 444,049.55 74,006.10 Salaries and Wages 3,524,243.12 1,424,007.91 4,948,251.03 7,072,493.00 3,133,430.00 10,205,923.00 49.83% 45.45% 48.48% 3,416,150.10 1,434,940.96

PERSONNEL TAXES AND BENEFITS Payroll Taxes (FICA/MC) 275,174.85 108,264.45 383,439.30 541,046.00 239,707.00 780,753.00 50.86% 45.17% 49.11% 265,649.45 104,690.59 Unemployment Tax Exp (142.25) 5,360.58 5,218.33 20,000.00 17,000.00 37,000.00 ‐0.71% 31.53% 14.10% 18,682.78 3,597.11 Medical Insurance/HRA 930,803.33 260,031.11 1,190,834.44 1,871,164.00 561,066.00 2,432,230.00 49.74% 46.35% 48.96% 923,733.15 254,291.95 Pension Plan Expenses 157,749.95 33,128.47 190,878.42 289,972.00 72,069.00 362,041.00 54.40% 45.97% 52.72% 142,933.09 32,593.46 Employee Development 7,033.58 3,373.21 10,406.79 22,000.00 18,000.00 40,000.00 31.97% 18.74% 26.02% 22,574.52 5,806.25 Other Employee Benefits 68,106.51 27,654.30 95,760.81 118,101.00 42,630.00 160,731.00 57.67% 64.87% 59.58% 68,112.66 22,917.63 Personnel Taxes and Benefits 1,438,725.97 437,812.12 1,876,538.09 2,862,283.00 950,472.00 3,812,755.00 50.26% 46.06% 49.22% 1,441,685.65 423,896.99

GENERAL AND ADMIN EXPENSES Admin Supplies and Expenses 21,666.47 6,982.10 28,648.57 48,032.00 21,424.00 69,456.00 45.11% 32.59% 41.25% 20,894.23 7,102.41 Recruiting Expenses 4,271.50 3,057.98 7,329.48 12,400.00 7,000.00 19,400.00 34.45% 43.69% 37.78% 4,140.18 9,958.05 Dues and Subscriptions 4,050.00 3,252.00 7,302.00 5,100.00 4,787.00 9,887.00 79.41% 67.93% 73.85% 22,814.62 5,354.50 Travel and Meetings 309.44 2,188.60 2,498.04 2,500.00 1,500.00 4,000.00 12.38% 145.91% 62.45% 1,280.21 484.15 Board Development 0.00% 0.00% 0.00% Communications 18,182.99 13,294.36 31,477.35 43,692.00 52,680.00 96,372.00 41.62% 25.24% 32.66% 17,285.45 20,591.16 Computer Service Exp 59,133.79 25,224.31 84,358.10 87,098.00 71,608.00 158,706.00 67.89% 35.23% 53.15% 75,650.06 32,094.68 Legal Fees 19,461.52 5,582.08 25,043.60 15,000.00 3,000.00 18,000.00 129.74% 186.07% 139.13% 21,075.58 Insurance 475,715.81 208,078.51 683,794.32 963,990.00 428,205.00 1,392,195.00 49.35% 48.59% 49.12% 470,364.71 204,406.25 Audit Fees 15,435.00 6,615.00 22,050.00 16,450.00 7,050.00 23,500.00 93.83% 93.83% 93.83% 6,300.00 2,700.00 27 Consulting Fees 4,042.00 4,042.00 8,084.00 12,000.00 12,000.00 24,000.00 33.68% 33.68% 33.68% 2,529.00 1,681.00 General and Admin Expenses 622,268.52 278,316.94 900,585.46 1,206,262.00 609,254.00 1,815,516.00 51.59% 45.68% 49.60% 642,334.04 284,372.20 Green Mountain Transit Authority Budget v. Actual Report For the Six Months Ending Tuesday, December 31, 2019

Urban Rural Combined Urban Rural Combined Urban Rural Combined Urban Rural Current Fiscal Year To Date FY20 ADJ. BUDGET (Approved Dec 2018) Budget Variance PYTD 2019 OPERATIONS EXPENSES Background Checks 806.00 10,026.00 10,832.00 2,400.00 11,500.00 13,900.00 33.58% 87.18% 77.93% 767.00 9,576.00 Drug & Alchol Testing 0.00% 0.00% 0.00% 316.00 31.00 DOT Testing 3,060.00 3,526.00 6,586.00 6,500.00 6,270.00 12,770.00 47.08% 56.24% 51.57% 2,478.00 4,975.26 Employment Recruitement Program 800.00 800.00 800.00 400.00 1,200.00 100.00% 0.00% 66.67% Driver's Uniforms 9,580.18 4,941.13 14,521.31 20,000.00 10,000.00 30,000.00 47.90% 49.41% 48.40% 9,182.44 5,081.31 Safety Expense 328.35 328.35 800.00 500.00 1,300.00 41.04% 0.00% 25.26% 277.50 Misc. Operating Exp 987.13 131.30 1,118.43 6,125.00 3,675.00 9,800.00 16.12% 3.57% 11.41% 322.25 Operations Expenses 15,561.66 18,624.43 34,186.09 36,625.00 32,345.00 68,970.00 42.49% 57.58% 49.57% 13,343.19 19,663.57

PLANNING EXPENSES Other Planning Expenses 1,873.40 1,873.40 25,000.00 25,000.00 0.00% 7.49% 7.49% 3,053.03 MPO Planning Expenses 16,514.72 16,514.72 100,000.00 100,000.00 16.51% 0.00% 16.51% 34,090.64 Planning Expenses 16,514.72 1,873.40 18,388.12 100,000.00 25,000.00 125,000.00 16.51% 7.49% 14.71% 34,090.64 3,053.03

VEHICLE/BUILDING MAINTENANCE EXP (15 Industrial) Parts Expense ‐ Non‐Revenue Vehicles 2,392.24 299.48 2,691.72 7,000.00 3,000.00 10,000.00 34.17% 9.98% 26.92% 3,379.64 695.25 Parts Expense ‐ Revenue Vehicles 301,983.76 58,713.43 360,697.19 431,157.00 125,662.00 556,819.00 70.04% 46.72% 64.78% 294,324.34 168,340.28 Tires 47,916.14 14,349.31 62,265.45 70,000.00 30,000.00 100,000.00 68.45% 47.83% 62.27% 24,398.43 22,905.43 Facility Maintenance 31,307.86 27,540.84 58,848.70 72,000.00 68,151.00 140,151.00 43.48% 40.41% 41.99% 39,121.29 30,488.75 Passenger Facility Expenses 16,182.37 16,182.37 28,666.00 28,666.00 56.45% 0.00% 56.45% 12,939.76 Security Expenses 0.00% 0.00% 0.00% Cleaning Expense 5,940.00 5,897.30 11,837.30 24,000.00 12,000.00 36,000.00 24.75% 49.14% 32.88% 9,385.76 5,117.30 Repeater Fees 10,044.00 8,208.00 18,252.00 20,088.00 16,416.00 36,504.00 50.00% 50.00% 50.00% 9,936.25 8,514.00 Light, Heat and Water 67,489.30 19,552.27 87,041.57 177,476.00 60,955.00 238,431.00 38.03% 32.08% 36.51% 67,129.61 18,828.12 Fuel ‐ Vehicles 451,664.03 178,727.77 630,391.80 936,000.00 536,780.00 1,472,780.00 48.25% 33.30% 42.80% 460,070.03 143,680.02 Maintenance Tools/Supplies/Uniforms 43,364.93 11,528.67 54,893.60 86,250.00 20,580.00 106,830.00 50.28% 56.02% 51.38% 46,298.59 7,429.96 Misc Maint Expenses and fees 1,094.91 2,847.23 3,942.14 6,680.00 3,320.00 10,000.00 16.39% 85.76% 39.42% 1,794.68 68.51 Vehicle/Building Maintenance Exp 979,379.54 327,664.30 1,307,043.84 1,859,317.00 876,864.00 2,736,181.00 52.67% 37.37% 47.77% 968,778.38 406,067.62

CONTRACTOR EXPENSES ADA/SSTA Paratransit 606,444.10 606,444.10 1,251,215.00 1,251,215.00 48.47% 0.00% 48.47% 609,787.37 Partner Local Share 19,833.00 19,833.00 0.00% 0.00% 0.00% Functional Assessment Costs 3,213.72 3,213.72 10,000.00 10,000.00 32.14% 0.00% 32.14% 3,915.41 Volunteer Drivers 325,389.20 325,389.20 570,151.00 570,151.00 0.00% 57.07% 57.07% 244,700.67 Other Transportation (incl Cabs) 3,096.00 372,479.83 375,575.83 10,972.00 952,398.00 963,370.00 28.22% 39.11% 38.99% 5,289.00 452,411.89 Contractor Expenses 612,753.82 697,869.03 1,310,622.85 1,292,020.00 1,522,549.00 2,814,569.00 47.43% 45.84% 46.57% 618,991.78 697,112.56

MARKETING EXPENSE Bus Tickets/Fare Media 7,170.11 519.68 7,689.79 20,000.00 2,400.00 22,400.00 35.85% 21.65% 34.33% 7,938.35 896.58 Marketing Expense 9,717.28 8,551.84 18,269.12 26,320.00 30,140.00 56,460.00 36.92% 28.37% 32.36% 14,403.33 20,243.86 Public Information 12,010.92 4,887.38 16,898.30 22,000.00 11,000.00 33,000.00 54.60% 44.43% 51.21% 12,076.00 3,277.21 Marketing Expense 28,898.31 13,958.90 42,857.21 68,320.00 43,540.00 111,860.00 42.30% 32.06% 38.31% 34,417.68 24,417.65

OTHER EXPENSES Allowance for Doubtful Accounts 0.00% 0.00% 0.00% Debt Service/Capital Reserve 46,442.51 46,442.51 46,443.00 46,443.00 100.00% 0.00% 100.00% 46,442.51 Bond Interest 0.00% 0.00% 0.00% Capital Match 53,350.00 38,800.00 92,150.00 106,700.00 77,600.00 184,300.00 50.00% 50.00% 50.00% 47,112.00 105,217.50 Other Expenses 99,792.51 38,800.00 138,592.51 153,143.00 77,600.00 230,743.00 65.16% 50.00% 60.06% 93,554.51 105,217.50

TOTAL EXPENSES 7,338,138.17 3,238,927.03 10,577,065.20 14,650,463.00 7,271,054.00 21,921,517.00 50.09% 44.55% 48.25% 7,263,345.97 3,398,742.08

Current Year Deferred Costs 72,355.30 72,355.30 0.00% 0.00% 0.00% (78,260.56) ALLOCATIONS BETWEEN PROGRAMS 20,192.35 (20,192.35) 326,120.00 (326,120.00) 6.19% 6.19% 0.00% 165,357.48 (165,357.48) 28 Balance Of Operating Budget (443,242.08) (223,070.93) (666,313.01) 500.00 546.00 1,046.00 ‐88648.42% ‐40855.48% ‐63701.05% (18,600.52) (90,249.31) Green Mountain Transit Authority Budget v. Actual Report For the Six Months Ending Tuesday, December 31, 2019

Urban Rural Combined Urban Rural Combined Urban Rural Combined Urban Rural Current Fiscal Year To Date FY20 ADJ. BUDGET (Approved Dec 2018) Budget Variance PYTD 2019 Capital Revenue Federal Revenue 881,748.08 1,170,447.32 2,052,195.40 0.00% 0.00% 0.00% 589,335.33 12,440.93 State Revenue 79,393.04 42,309.01 121,702.05 0.00% 0.00% 0.00% 73,393.21 1,555.11 Paratransit Lease Revenue 214,166.00 214,166.00 0.00% 0.00% 0.00% Local Match Revenue 53,350.00 38,800.00 92,150.00 0.00% 0.00% 0.00% 47,112.00 105,217.50 Total Capital Revenue 1,228,657.12 1,251,556.33 2,480,213.45 0.00 0.00 0.00% 0.00% 0.00% 709,840.54 119,213.54

Capital Expenses Vehicles 427,098.00 1,260,020.00 1,687,118.00 0.00% 0.00% 0.00% Maintenance Parts and Equipment 274,292.88 6,510.46 280,803.34 0.00% 0.00% 0.00% 198,067.16 30,354.45 Passenger Amenities 2,316.25 2,316.25 0.00% 0.00% 0.00% 42,871.50 Facility Repairs and Improvements 532,288.80 88,064.76 620,353.56 0.00% 0.00% 0.00% 503,405.52 7,956.99 Total Capital Expenses 1,235,995.93 1,354,595.22 2,590,591.15 0.00 0.00 0.00% 0.00% 0.00% 744,344.18 38,311.44

Balance of Capital Budget (7,338.81) (103,038.89) (110,377.70) 0.00 0.00 0.00% 0.00% 0.00% (34,503.64) 80,902.10

Transfer of Purchases to Fixed Assets 940,416.87 1,329,517.27 2,269,934.14 0.00% 0.00% 0.00% 454,665.30 331.62 Deferred Costs 0.00% 0.00% 0.00% Depreciation Expense (1,461,997.53) (408,769.69) (1,870,767.22) 0.00% 0.00% 0.00% (1,447,719.98) (289,364.01) Subtotal (521,580.66) 920,747.58 399,166.92 0.00 0.00 0.00% 0.00% 0.00% (993,054.68) (289,032.39)

Current Change in Net Assets (972,161.55) 594,637.76 (377,523.79) 500.00 546.00 1,046.00 ‐194432.31% 108908.01% ‐36092.14% (1,046,158.84) (298,379.60) 29 TO: GMT Board of Commissioners FROM: Jamie L. Smith, Director of Marketing and Planning Chris Damiani, Transit Planner DATE: February 11, 2020 Re: FY21 Service Modifications

Action needed: Staff is seeking a motion for approval to initiate the public hearing process for the urban and rural scenarios approved by the GMT Board of Commissioners.

After an in-depth analysis of the entire GMT service area, the Planning Department is comfortable making the following recommendations for FY21 service modifications.

Urban Service area: The approved FY21 budget identifies the need to save $216,229 with service modifications.

Scenario 1- Staff recommendation Route(s) Service Modification Projected Savings

Red Line / Blue Line 9:00AM to 3:00PM, $229,500 both routes would operate 5,737.5 Annual Pay Hours at 30-minute headways. $40 Direct Cost Rate

Barre LINK Express Consolidation of one AM $53,238.40* Waterbury LINK and one PM trip 1,330.96 Annual Pay Hours Express (#86) (pending schedule development)

*Consolidation of the LINK services would save GMT use of one LINK bus and driver pay hours. The full cost savings will be determined by the final schedule.

Scenario 2- Route(s) Service Modification Projected Savings

Orange Line: Elimination of this service $177,142.57 Williston-Amtrak

Silver Loop: Elimination of this service $114,123.41 Essex Center

101 Queen City Park Rd, Burlington, VT 05401 | T: 802-540-2468 F: 802-864-5564 6088 VT Route 12, Berlin, VT 05602 | T: 802-223-7287 F: 802-223-6236 375 Lake Road, Suite 5, St. Albans, VT 05478 | T: 802-527-2181 F: 802-527-5302 30

Staff is moving forward to recommend scenario 1 to the GMT Board of Commissioners because they are the least impactful to our passengers. Since the implementation of the new service structure in June 2019, the Red and Blue Line route have experienced, at times, on-time performance issues. We believe the switch back to 30-minute service would make this a more reliable service that our passengers can rely on.

Rural Service area: The approved FY21 budget identifies the need to save $149,325 with service modifications.

Scenario 1- Staff recommendation Route(s) Service Modification Projected Savings

Lamoille Shifting 4 routes in the $98,288 County/Washington Lamoille County Services** County/Washington County area to RCT City Route Elimination of the first and $20,320 last trip of the day. 508 Annual Vehicle Hours St. Albans Downtown Elimination of the first and $20,320 Shuttle last trip of the day. 508 Annual Vehicle Hours **Morrisville Loop, Morrisville Shopping, US2 Commuter, Route 100 Commuter

Staff would achieve additional savings through increased volunteer driver recruitment, and NEMT service efficiency savings.

Conversations have begun with RCT and VTrans on shifting services to RCT. Staff feels making this change will enhance GMT’s reputation as a statewide leader willing to look at more efficient and beneficial service models.

Scenario 2- Route(s) Service Modification Projected Savings

Morrisville Elimination of these two $78,360.62 Loop/Morrisville services Shopping St. Albans Downtown Elimination of 50% of the $76,114.48 Shuttle daily service.

The staff recommendation on the rural service modification would be scenario 1. This would be minimally impactful for passengers. The ridership on the City Commuter AM trip is an average of 3.1 and the PM trip averages .8 passengers. The ridership on both the AM and PM St. Albans Downtown Shuttle is an average of 3.

101 Queen City Park Rd, Burlington, VT 05401 | T: 802-540-2468 F: 802-864-5564 6088 VT Route 12, Berlin, VT 05602 | T: 802-223-7287 F: 802-223-6236 375 Lake Road, Suite 5, St. Albans, VT 05478 | T: 802-527-2181 F: 802-527-5302 31

Shifting the Lamoille County services to RCT would allow those vital services to remain in place, hopefully providing a seamless transition for all.

Prior to any changes being made to service, the GMT staff would hold a round of public hearings in March 2020 after which we would bring a final recommendation and all public comments to the board at the April 2020 Board Meeting for approval. Service changes would go into effect in July 2020.

101 Queen City Park Rd, Burlington, VT 05401 | T: 802-540-2468 F: 802-864-5564 6088 VT Route 12, Berlin, VT 05602 | T: 802-223-7287 F: 802-223-6236 375 Lake Road, Suite 5, St. Albans, VT 05478 | T: 802-527-2181 F: 802-527-5302 32 Rural System Route Boardings/ Farebox Gross Cost/ Annual Route Region Number Route Name Revenue Hour Recovery % Passenger Gross Cost Net Cost Rank Direct Cost Mad River Valley 122 Mt.Ellen 35.7 0% $ 2.65 $ 84,443.92 $20,073.78 1 $ 40,345.76 Berlin 80 City Mid-day 13.7 8% $ 7.07 $ 179,886.84 -$5,717.22 2 $ 85,946.64 St. Albans 116 Richford Commuter 13.3 6% $ 12.96 $ 87,282.37 -$2,298.87 3 $ 41,701.92 Berlin 85 Hannaford 8.4 0% $ 12.95 $ 20,312.67 -$1,162.13 4 $ 9,705.02 Berlin 81 Barre Hospital Hill 10.5 5% $ 10.32 $ 363,676.56 -$22,076.50 5 $ 173,758.00 Stowe, Lamoille Mountain Road Shuttle County 108 CMAQ& Non CMAQ 15.7 0% $ 6.09 $ 417,163.62 -$25,063.05 6 $ 199,313.14 St. Albans 115 Alburgh Commuter 7.9 5% $ 15.71 $ 119,481.06 -$5,997.48 7 $ 57,085.86 Berlin 83 Waterbury Commuter 6.8 7% $ 14.32 $ 150,260.51 -$8,287.93 8 $ 71,791.72 Berlin 93 Northfield Commuter 5.8 6% $ 19.43 $ 146,357.64 $3,918.76 8 $ 69,927.00 Mad River Valley 121 Valley Evening 7.3 0% $ 14.34 $ 26,344.38 -$1,262.02 10 $ 12,586.86 Berlin 89 City Commuter 7.8 4% $ 12.14 $ 441,733.97 -$25,087.10 11 $ 211,052.40 Lamoille County 103 Morrisville Shopping 8.1 4% $ 15.61 $ 70,429.07 -$7,138.20 11 $ 33,649.72 Capital Shuttle (in- Berlin 88 session) 7.6 0% $ 12.73 $ 95,620.32 -$11,949.40 13 $ 45,685.64 Mad River Valley 120 Valley Floor 6.2 0% $ 16.08 $ 104,224.38 $1,527.04 14 $ 49,796.50

Berlin 82 Montpelier Hospital Hill 7.3 4% $ 14.17 $ 347,621.57 -$22,225.41 15 $ 166,087.22 Berlin 92 Mont. Circ. 6.8 0% $ 14.29 $ 243,219.79 -$8,684.16 16 $ 116,205.96 Berlin 87 Northfield Shuttle 5.0 0% $ 17.60 $ 15,079.27 $125.44 17 $ 7,204.60 St. Albans 110 St.Albans DT Shuttle 6.8 3% $ 13.58 $ 318,616.15 -$32,971.21 18 $ 152,228.96 Berlin 100 Rt. 100 Commuter 5.5 5% $ 23.94 $ 214,303.07 -$6,841.31 18 $ 102,390.08 $ 203,126.66 Berlin 84 US2 Commuter(CMAQ) 4.6 4% $ 24.53 -$2,689.90 20 $ 97,050.20 St. Albans 109 Price Chopper 4.4 0% $ 20.89 $ 17,651.62 -$2,297.73 21 $ 8,433.62 Mad River Mountain Condos/ Valley 124 Access Rd. 6.8 0% $ 15.77 $ 142,898.28 -$21,880.98 22 $ 68,274.18 Berlin 90 Plainfield Health 0.9 0% $ 108.48 $ 62,268.52 $2,748.21 22 $ 29,750.76 Lamoille County 102 Morrisville Loop 4.3 2% $ 24.28 $ 93,580.19 -$10,794.04 24 $ 44,710.90 9.09 3% $ 11.35 $ 3,965,582.43 -$196,031.40 $ 1,894,682.66 33 Rural System Rural System Rural System Average Average Average Rural Service Guidelines Data Key

Boarding per Vehicle Hour: FY 19 Boarding’s/ FY 20 Vehicle Hours

Farebox Recovery: FY 19 Fares/ FY 21 Gross Cost

Gross Cost per passenger: Annual Gross Cost / FY 19 Boarding’s

Annual Gross Cost: FY 21 Vehicle Hour Transit Rate X FY 20 Vehicle Hours

Net Cost: Gross cost subtracted from total sum of Federal Funding, State Funding, Local Funding, and Fare Revenue

Route Rank: Routes are ranked based on the cumulative score of rankings for four categories (Boarding’s per revenue hour, farebox recovery, gross cost per passenger, annual deficit). Route ranks highlighted in green are in the top 25% of all GMT rural routes and route rankings highlighted in red are in the bottom 25% of all GMT rural routes.

Direct Cost: FY 20 Vehicle Hours X F21 Direct Cost Rate (This rate driver wages, fuel, oil, anti-freeze)

Urban Service Guidelines Data Key

Boarding per Vehicle Hour: FY 19 Boarding’s/ FY 20 Pay Hours

Farebox Recovery: FY 19 Fares/ FY 21 Gross Cost

Gross Cost per passenger: Annual Gross Cost / FY 19 Boarding’s

Annual Gross Cost: FY 21 Vehicle Hour Transit Rate X FY 20 Pay Hours

Net Cost: Gross cost subtracted from total sum of Federal Funding, State Funding, Local Funding, and Fare Revenue

Route Rank: Routes are ranked based on the cumulative score of rankings for four categories (Boarding’s per revenue hour, farebox recovery, gross cost per passenger, annual deficit). Route ranks highlighted in green are in the top 25% of GMT urban local or commuter routes and route rankings highlighted in red are in the bottom 25% of GMT urban local or commuter routes on the respective urban local or commuter chart

Direct Cost: FY 20 Vehicle Hours X F21 Direct Cost Rate (This rate driver wages, fuel, oil, anti-freeze)

34 Route Boardings/ Farebox Gross Cost/ Annual OVERALL Number Route Name Revenue Hour Recovery % Passenger Gross Cost Net Cost RANK Direct Cost 7 North Avenue 39.3 30% $ 3.32 $ 836,230.92 $106,738.73 1 $ 351,197.87 21 School Trippers 59.5 27% $ 2.25 $ 377,574.67 $63,297.08 1 $ 158,572.73 1 Williston-Wal-Mart 33.0 24% $ 4.11 $ 1,859,043.40 $51,357.67 3 $ 780,755.74 9 Riverside/Winooski 30.4 24% $ 4.25 $ 507,516.20 $27,720.94 4 $ 213,145.20 2 Essex Junction 28.8 24% $ 4.15 $ 1,900,758.51 -$34,065.66 5 $ 798,275.13 5 Pine Street 26.9 20% $ 5.15 $ 576,216.57 $46,259.80 5 $ 241,997.79 6 Shelburne Rd. 28.2 21% $ 4.70 $ 1,125,497.81 -$28,036.51 7 $ 472,683.36 20 Price Chopper #2 34.5 0% $ 5.55 $ 12,968. 35 -$3,342.99 8 $ 5,446.41 3 Lakeside Commuter 15.1 60% $ 12.22 $ 23,486. 36 $5,098.38 9 $ 9, 863.73 8 City Loop 19.7 14% $ 7.00 $ 451,875.72 $5,195.84 9 $ 189,777.47 16 Hannaford's 21.3 0% $ 4.77 $ 12,714. 07 -$3,966.44 11 $ 5,339.62 19 Price Chopper #1 19.4 0% $ 6.46 $ 18,061. 38 -$5,004.01 12 $ 7,585.37 12 UMall/Airport 17.7 14% $ 7.02 $ 542,538.61 -$38,715.15 13 $ 227,853.82 4 Essex Center 14.1 11% $ 9.36 $ 271,737.18 -$20,641.74 14 $ 114,123.41 11 College Street Shuttle 14.0 0% $ 7.53 $ 889,839.00 -$84,467.82 15 $ 373,712.04 10 Williston-Amtrak 7.4 4% $ 22.48 $ 421,790.98 -$80,844.79 16 $ 177,142.57 27.7 20% $ 4.64 $ 9,827,849.75 $6,583.33 $ 4,127,472.28 Urban Local Urban Local System System Urban Local Average Average System Average 35 Boardings/ Route Revenue Farebox Gross Cost/ Annual Number Route Name Hour Recovery % Passenger Gross Cost Net Cost OVERALL RANK Direct Cost 86 Montpelier Link 27.9 36% $ 3.72 $ 463, 385.88 -$16,098.37 1 $ 194,611.48 56 Milton Commuter 6.4 14% $ 17.54 $ 306, 027.27 -$8,810.61 2 $ 128,524.46 96 St. Albans Link 8.8 30% $ 11.59 $ 213, 725.88 -$46,133.88 2 $ 89,759.98 46 116 Commuter 5.5 9% $ 21.98 $ 99,817.03 $1,914.90 4 $ 41,920.87 76 Middlebury Link 5.5 20% $ 19.31 $ 283, 715.23 -$67,259.23 5 $ 119,153.91 Jeffersonville $ 261,403.19 36 Commuter 4.0 9% $ 25.30 -$24,459.19 6 $ 109,783.36

$ 37,770.51 97 Barre LINK Express 3.1 0% $ 36.71 -$14,354.51 7 $ 15,862.75 12.1 22% $ 8.72 $ 1,665,844.98 -$175,200.88 $ 699,616.82 Urban Urban Urban Commuter Commuter Commuter System System System Average Average Average 36