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Information updates for staff and agents Linkline Issue No 48/01 12th September 2012 In this issue… 1. Coach Guide 48 - Summary of Changes 2. Daily Record/ Sunday Mail £5 Offer

1. Summary of Changes

Coach Guide 48 runs from 8th October 2012 until 19th May 2013.

To help you get to grips with the new information we have included a helpful summary of changes below. Services that are not mentioned will remain unchanged.

Service 900 Edinburgh - Glasgow Service 918 Oban - Fort William Revised timetable introduced which mainly affects times at This service continues to be operated by West Coast Motors. Connects intermediate points served. Some additional at Fort William with services to/from Inverness and also Skye. Evening journeys introduced between Harthill and Edinburgh Monday to Friday. departure retarded to depart Fort William at 1915 Service 904 East Kilbride - Edinburgh Service 919 Fort William - Inverness No change. This service continues to operate with a subsidy provided Sunday service level reduced for the Winter period. by SPT Glasgow - Loch Lomond Service 909 Edinburgh - Stirling - Dunblane Sunday service level reduced for the Winter period. The 0905 Edinburgh to Stirling University journey on Saturdays is Service 926 Glasgow - Campbeltown reinstated. Mon-Fri journeys to/from Dunblane will now operate via 0635 Glasgow-Campbeltown, 1700 Glasgow-Ardrishaig and 1500 Grangemouth. Campbeltown-Glasgow journeys will operate FSSu for the winter period. Service 913 Edinburgh - Fort William New stops introduced at Auchendrain and Bellochantuy, Putechan Hotel Service withdrawn for the Winter period. Service 923 Scotland - Belfast Service 914 Glasgow - Fort William The present summer timetable with 3 departures each day each way Level of service reduced for the Winter period. continues unchanged. Service 915/916 Glasgow - Skye Service 618 Blackpool Level of service reduced for the Winter period. FSM operation continues to 20 October. Services will then be provided for the 2013 Easter Bank Holiday Service 976/977 Glasgow - Oban Service 961 Inverness - Ullapool Service 976 Sunday journeys reduced to 2 return journeys. Service 977 withdrawn for the winter period No change from the Summer timetable Service 917 Inverness - Portree M8 Glasgow - Dundee Service level reduced to 2 return journeys for the winter period 0745 Dundee-Perth withdrawn Mon-Fri, 0943 Perth-Dundee withdrawn Mon-Sat. Additional journey Mon-Sat 0530 Perth-Dundee and daily at Service 978 Edinburgh - Oban 2305 Dundee-Perth Service withdrawn for the Winter period. M9 Glasgow - Aberdeen Service 973 Dundee - Oban The 0935 Aberdeen-Glasgow and 1920 Glasgow-Aberdeen journeys re- Service withdrawn for the Winter period. numbered to M11 Service 975 Oban - Tyndrum M10 Glasgow - Inverness Service withdrawn for the Winter period. Service withdrawn for the Winter period. M90 Edinburgh - Perth - Inverness M91 Edinburgh - Perth - Inverness The 0635 Perth-Edinburgh journey will additionally serve Kinross slight intermediate stop time changes between Edinburgh and Perth Park+Ride and Ferrytoll Park+Ride Sat/Sundays Additional journeys introduced between Dunfermline and Perth with 0700 and 1510 Inverness-Edinburgh journeys depart at 0650 and 1500 connections to/from Dundee to additionally serve Aviemore M92 Edinburgh - Perth - Dundee 1430 Edinburgh-Inverness journey will additionally serve Aviemore and Service now extended to operate direct through to/from Aberdeen arrive Inverness at 1813 resulting in a new timetable with the majority of journeys calling at Perth Broxden Park+Ride

Coach guide 48 and the Winter timetables will be distributed to all staff, agents and operators w/c 17th September

1. Daily Record/Sunday Mail £5 Return Offer 1.1 Key Points

• We’ve joined forces with the Daily Record/Sunday Mail newspaper to introduce a £5 return offer for travel in Scotland.

• This offer is limited to 20,000 seats

• The offer will run in the Sunday Mail, Daily Record and the Metro for a total of 6 days from 30 September and travel can be made between 1 October - 31 October inclusive.

• Customers will simply quote the promotional code printed in the newspaper to receive the offer. The offer cannot be redeemed on bus or through Scottish Citylink offices and appointed agents

1.2 Call Centre: Issuing instructions

• A step by step guide of the correct procedure follows:

• Verbally ensure the customer quotes the promotional code.

• Make the booking through STAR as normal and enter the promotional code on the journey planner.

Terms and Conditions

• The Scottish Citylink Daily Record Offer is available for outward and return travel from 1 October to 31 October 2012 inclusive.

• The offer is available on all Citylink services for travel within Scotland

• The offer is available on all megabus.com and Citylink Gold services in Scotland booked through Citylink website and contact centre

• No further child or concession rates are available.

• Tickets must be booked through the Scottish Citylink website or via the Scottish Citylink contact centre.

• The promotion is not valid for tickets purchased on board the bus or through Scottish Citylink offices and appointed agents

• The offer is available as a single, Day Return or Return ticket

• Tickets are non refundable and non changeable.

• A delivery charge where applicable will be added. For delivery of tickets, postage will be charged at 50p and text tickets at 10p. There is no charge for e-tickets.

• The offer cannot be used in conjunction with any other offer.

• Scottish Citylink reserves the right to cancel any transaction and/or withdraw tickets if the full terms and conditions are not met.

• All customers traveling are subject to the Standard Conditions of Carriage of Scottish Citylink Coaches Ltd.