Top4 GTC – 2019/20 Version française: top4.ski/fr/cgv Version deutsch: top4.ski/agb General 1. By buying a Top4 season sports pass the customer accepts the following conditions lost of forgotten. A proof of purchase will be required for this. Failing this, the buyer of use and takes note of the following service description. is obliged to prove in another way that he/she was the holder of the pass. 2. Sports passes are personal and non-transferable. An administration fee of CHF 20.– will become payable. 3. 3. Sports passes entitle an unrestricted usage of the transport companies as well as the snow sports slopes in the respective ski region: Ski Region including Checks / Misuse / Forgery / Customer data Berner Oberland-Bahnen, ski bus network, local bus 18. Anyone who does not show a valid sports pass during a check must purchase a day services, Tariff Assoc. zones 80, 96, 106, 107, 116 and 118 and ticket at the normal tariff and will be treated as a passenger without a valid ticket as valid for school trips and commuting for work within this area of validity. Gstaad, per tariff 600.5. If the visitor was in possession of a valid pass at the relevant time, represented by Tarifverbund Gstaad GmbH (offer excludes Glacier 3000, excludes a refund for the amount of the day ticket can be requested within seven days upon Télé Château d'Oex Sa, excludes public transport); not valid for school trips or com- presentation of the pass. An administration fee of CHF 20.– will also become payable. muting for work within this area of validity. Adelboden-Lenk Ski Region including 19. Any actions by a visitor that are intended to enrich the visitor or another person the Gilbach bus service to Geils. Excludes public transport and local buses. Not valid unlawfully, and/or damage the transport companies' property or other rights are for school trips or commuting for work within this area of validity. Bergbahnen considered to be abuse. - including the Meiringen ski bus, -Brünig-Hasliberg 20. A forgery occurs when a sports pass or a receipt has been created, modified, duplicated, Reuti postbus, - and -Innertkirchen postbus, added to or otherwise manipulated without authorisation or contains erasures. Meiringen-Innertkirchen-Bahn (MIB) Innertkirchen-Meiringen, Geissholz- 21. Misused, forged and blocked sports passes will be confiscated. A standard one-day Meiringen-Unterbach postbus route. Not valid for school trips or commuting for sports pass will need to be purchased. In the event of misuse, an additional surcharge work on all bus, postbus and MIB services. of CHF 100.– will become payable. Where a forgery has taken place, this surcharge 4. Sport passes are not valid for special and evening travel. The sports pass is will be CHF 200.–. The passenger tariff 600.5 will apply to train journeys. only valid for additional regional offers if this is explicitly stated or if a special offer 22. Anyone who does not pay the aforementioned amounts immediately must furnish a is created for this. security. Failing this, the visitor can be expelled from the ski region. If a security is 5. The season sports pass is valid from 1 December to 30 April. The season sports provided, payment must be made within three days. If this does not happen, the case pass is also valid in November on days with ski operations for the respective lifts in will be forwarded to the office and further fees may be charged. the corresponding ski region. The daily operating hours are published on site at 23. An unfinished attempt of misuse will carry the same consequences. the respective transport facility. 24. We reserve the right to prosecute under civil and criminal law. 6. Sports passes include special services for snow sportspersons on slopes expressly declared as open and correspondingly marked slopes and recreational-use Data protection and customer data lifts (chairlifts, ski lifts, etc.). Depending on the snow conditions and weather, the 25. The participating companies undertake to comply with all applicable data opening times of the slopes and lifts are determined definitively for sports pass protection legislation when handling and processing all customer data and customer holders by the operating companies. If sports passes are used outside the operating usage data. Customer data will only be used to maintain and improve customer hours of the lifts, their validity is limited to the transport of passengers on timetab- relations, quality and service standards, to maximise operational safety, or in led means of transport. The use of closed snow sports slopes is prohibited; non- support of sales promotion, product design, crime prevention, collecting commercial observance is grossly negligent since there is no guarantee of route marking, safety key data and statistics as well as for invoicing. The customer hereby acknowledges and rescue as well as an increased risk of accident or even death on such slopes. and agrees that, in the cases of a joint provision of services in partnership with third 7. Sports passes must be presented unprompted when using the services of transport parties, the companies participating in the Top4 pass are entitled to make customer companies without electronic card readers. In the case of an online purchase, visi- data accessible to the third party concerned where this is necessary for the purposes tors must legitimate themselves by a presenting a printed confirmation of purchase. of providing such services. Beyond this, the disclosure of customer data to third An identity card must always be carried in addition to the confirmation of purchase. parties is only permitted with the express consent of the customer. The only excep- 8. A personal photograph is required for the issue of season sports passes. All electro- tion to this is if the participating companies are obliged by law to disclose personal nically recorded personal data is stored in a database. When passing through reader data to third parties. Personal data without statutory or business process-related devices, the photo of the pass holder will appear on an internal computer. retention periods will be archived on 1 May, 1080 days/3 years after the last purcha- se, or last season of use. Where, in particular cases, an interest worthy of protection Safety on the slopes exists, namely in connection with accidents or criminal acts, such data may remain 9. The FIS rules of conduct and SKUS guidelines must be observed. stored until such time of its conclusion. If you have any questions or suggestions 10. The instructions of the ski patrol and rescue services must be observed. regarding data protection, kindly contact our company data protection officer. Either 11. Slopes and pistes are closed and barred from entry outside lift and cableway by post, at: Jungfrau Ski Region, Data Protection, Harderstrasse 14, 3800 operating times and after the final slope check. or by email to [email protected]. We have a data protection representative 12. In the event of reckless behaviour (especially the disregard of the FIS and SKUS in the EU as a contact point for supervisory authorities and affected individuals in rules, non-observance of signals, instructions and barriers, when going through accordance with Art. 27 of the DSGVO: By post: Stefan Fischerkeller – German Data forest and wildlife protection zones as well as slopes at risk of avalanches) the Protection Office, Dr.-Klein-Str. 29, DE-8069 Tettnang, or by email to sports pass may be withdrawn. [email protected]. 13. If a customer has an accident in one of the ski regions and this requires the rescue services of the ski lift companies to be called out, the customer will be charged a Applicable law and court of jurisdiction maximum of CHF 260.– plus material costs for a standard rescue on the ski slope. 26. Several providers form a joint pass network under the Top4 brand: Jungfrau Ski The costs for third parties (helicopter transfers, doctor, Alpine rescue, etc.) are to Region: Firstbahn AG, Gondelbahn Grindelwald – Männlichen AG, Luftseilbahn be paid directly by the customer. It is the responsibility of the customer to lodge any Wengen-Männlichen AG, Wengernalpbahn AG, die Schilthornbahn AG, Bergbahn reimbursement claims against an accident insurance policy. An insurance policy to Lauterbrunnen-Mürren AG, Berner Oberland-Bahnen AG, Jungfraubahn AG, Postauto cover this risk can be taken out when a Top4 sports pass is purchased. Schweiz AG, Grindelwald Sports AG, Skilift Bumps AG, Genossenschaft Skischule Wengen. Tarifverbund Gstaad GmbH: Bergbahnen Destination Gstaad AG, die Exchanges / Refunds Wasserngrat 2000 AG, die Skilift Rohrbrücke Brüchli AG and the Genossenschaft 14. An exchange or a refund of the sports pass is generally not possible. Skilift Heiti.Adelboden-Lenk Ski Region: Bergbahnen Adelboden AG, 15. If the participating companies are temporarily unable to fulfil their obligations Genossenschaft Lenk Bergbahnen, Tschentenbahnen AG, Bergbahnen Engstligenalp under the transport contract as a result of circumstances which they cannot AG, Elsigenalp-Bahnen AG, Skilifte Metschalp AG, Sportbahnen Jaunpass AG, prevent, the purchaser of the Top4 pass is not entitled to assert any claims against Gondelbahn Kandersteg Oeschinensee AG, Luftseilbahn Kandersteg-Sunnbüel such companies (the service rendered). In particular, there is no entitlement to any AG. Bergbahnen Meiringen-Hasliberg AG. These GTCs have been written by the reimbursement in the event of technical interruptions to operations or if ski areas Top4 tariff association and apply to all member companies for the Top4 product. or parts of ski areas are closed due to weather conditions, lack of snow, danger All companies are independently responsible for the operation of lifts and slopes. of avalanches, an early snowmelt on ski slopes, etc. Special events may entail the The transportation contract is concluded directly between the customer and the closure of certain parts of the ski arena and the construction of a spectator sector. respective operator of the lift. The latter is responsible for the proper provision of the The sports pass does not grant access to such events. respective services. The operator is also responsible for undertaking the necessary 16. The communicated operating times of the winter sports lifts are for information technical maintenance on lifts and ensuring public safety on the slopes (piste purposes only. Their compliance with these times requires appropriate snow and and avalanche service). Any issues of liability, especially also in connection with slope conditions. skiing accidents, will be dealt with by the respective company in whose territory 17. Accident or illness constitute no grounds for a refund of tickets. An insurance policy or on whose lift the incident occurred. to cover this risk can be taken out when a Top4 sports pass is purchased. The option of taking out such insurance becomes precluded after the pass has been used for the first time. A new copy of the Top4 season pass will be created if the latter has been 27. Swiss law exclusively is applicable to the contractual relationships between 29. The application of the «Vienna Convention» (CISG) is expressly excluded. the Top4 tariff association and its customers, including disputes relating to the conclusion and the validity of the contract. 1The insurance taken out by the Top4 owner is with the ski pass insurer Solid AB, Route 28. The head office of the respective sales outlet shall be definitive for determining the de la Fonderie 2, 1705 Freiburg (www.skicare.ch). When taking out an insurance policy, place of jurisdiction. For purchases made via the internet, the head office of the the provisions of Solid AB shall apply. Top4 is a reseller. Post-purchase insurance cont- Top4 tariff association in Interlaken, is regarded as the point of sale. ract conclusions or policyholder withdrawals are not possible via Top4. Claims against Solid AB must be lodged directly with Solid AB by the Top4 Pass owner and cannot be dealt with by Top4.

Version: September 2019

4 The Top4 ski areas 4 3

Adelboden-Lenk ski region 2 Jungfrau ski region 3 The Adelboden-Lenk Ski Region offers undiminished piste thrills for both beginners 206 km of slopes against the world famous backdrop of the Eiger, Mönch and Jungfrau and advanced skiers and internationally acclaimed quality with every turn on 2 – the Jungfrau Ski Region offers everything a winter sports fan could wish for: 1 205 kilometres of ski slopes. In addition to the ski regions in Adelboden, Lenk and challenging downhill runs on the original world cup route of the legendary Lauberhorn

Frutigen, the ski regions in Kandersteg and Boltigen-Jaunpass also1 belong to race, wide, gentle and steep slopes plus various snow and fun parks. Freestylers will the tariff association. Variety, thrills and fun are guaranteed by three different ski 4 find perfect conditions in the Grindelwald-First area with the Grindelwald-First cross parks, two ski-video locations and the toboggan park. And for freestylers, Snowpark and one of Switzerland’s rare superpipes. The Schilthorn area is a mecca for the popular Gran Masta Park with its various jumps and rails will deliver that much freeriders and offers plenty of phenomenal freeride descents, including the notorious sought-after adrenalin rush without fail! Winter sports enthusiasts will also be “Totenkopf”. For winter hikers and tobogganing fans there are over 100 km of prepared 3 spoilt for choice away from the 205 kilometres of slopes: 190 km of winter hiking trails, trails including the Faulhorn, Eiger Run with night tobogganing, Ritas Speedrun and ten different toboggan runs as well as 118 km of cross-country ski trails. Apollo classics. Events like the International Lauberhorn Ski Race, the Inferno Ski Race 2 www.adelboden-lenk.ch and the SnowpenAir round off the region’s offerings.www.jungfrau.ch

Gstaad ski region 1 Meiringen-Hasliberg ski region 4 195 kilometres, ski pistes at an altitude of around 2100 metres, family village ski Action-packed days are guaranteed in the Meiringen-Hasliberg ski region. lifts and a run of practically endless slopes: welcome to the Gstaad Ski Region. 60 kilometres of pistes, seven kilometres of toboggan runs, 25 kilometres of hiking The region scores points with its perfectly groomed and wide pistes, child-friendly routes, cross-country ski trails and the Skihäsliland practice area await visitors facilities, an exciting snow park and the “Tiger Run” – the steepest and most of all ages. Special3 highlights here include night skiing which takes place every Friday spectacular ski run in Gstaad. A wide offering of first-rate winter events offer new from mid-January to mid-March and night tobogganing every Wednesday from attractions every week. They provide for high thrills and enjoyment on and 2off late January to early March. Both take place on the illuminated slope from Mägisalp to the slopes. www.gstaad.ch Reuti and Bidmi. Things start moving apace in the Skirennzentrum Hasliberg with 1 its permanent safety nets and mobile safety equipment, time-keeping equipment, snow cannons and sound system. It’s the perfect setting for exciting company and club races. www.meiringen-hasliberg.ch

Ski pass insurance Hotel offers

The Top4 winter sports pass will not be refunded in the event of illness or accident. Take advantage of attractive discounts for overnight stays. It is therefore recommended that insurance is taken out when purchasing the ski pass. Further information at: www.top4.ski Insurance costs: CHF 63.– / season Service & contact In the event of accident or illness, the following benefits will be reimbursed on a Top4 Ski Region pro-rata basis: +41 33 828 72 33 • Refund of the ski pass [email protected] • Refund of ski lessons www.top4.ski • Refund of ski hire • Further information: www.skicare.ch This insurance cannot be taken out after the pass has been purchased.