Top4 GTC – 2019/20 Version française: top4.ski/fr/cgv Version deutsch: top4.ski/agb General 1. By buying a Top4 season sports pass the customer accepts the following conditions lost of forgotten. A proof of purchase will be required for this. Failing this, the buyer of use and takes note of the following service description. is obliged to prove in another way that he/she was the holder of the pass. 2. Sports passes are personal and non-transferable. An administration fee of CHF 20.– will become payable. 3. 3. Sports passes entitle an unrestricted usage of the transport companies as well as the snow sports slopes in the respective ski region: Jungfrau Ski Region including Checks / Misuse / Forgery / Customer data Berner Oberland-Bahnen, Grindelwald ski bus network, Lauterbrunnen local bus 18. Anyone who does not show a valid sports pass during a check must purchase a day services, Bernese Oberland Tariff Assoc. zones 80, 96, 106, 107, 116 and 118 and ticket at the normal tariff and will be treated as a passenger without a valid ticket as valid for school trips and commuting for work within this area of validity. Gstaad, per tariff 600.5. If the visitor was in possession of a valid pass at the relevant time, represented by Tarifverbund Gstaad GmbH (offer excludes Glacier 3000, excludes a refund for the amount of the day ticket can be requested within seven days upon Télé Château d'Oex Sa, excludes public transport); not valid for school trips or com- presentation of the pass. An administration fee of CHF 20.– will also become payable. muting for work within this area of validity. Adelboden-Lenk Ski Region including 19. Any actions by a visitor that are intended to enrich the visitor or another person the Gilbach bus service to Geils. Excludes public transport and local buses. Not valid unlawfully, and/or damage the transport companies' property or other rights are for school trips or commuting for work within this area of validity. Bergbahnen considered to be abuse. Meiringen-Hasliberg including the Meiringen ski bus, Brienz-Brünig-Hasliberg 20. A forgery occurs when a sports pass or a receipt has been created, modified, duplicated, Reuti postbus, Guttannen-Innertkirchen and Gadmen-Innertkirchen postbus, added to or otherwise manipulated without authorisation or contains erasures. Meiringen-Innertkirchen-Bahn (MIB) Innertkirchen-Meiringen, Geissholz- 21. Misused, forged and blocked sports passes will be confiscated. A standard one-day Meiringen-Unterbach postbus route. Not valid for school trips or commuting for sports pass will need to be purchased. In the event of misuse, an additional surcharge work on all bus, postbus and MIB services. of CHF 100.– will become payable. Where a forgery has taken place, this surcharge 4. Sport passes are not valid for special and evening travel. The sports pass is will be CHF 200.–. The passenger tariff 600.5 will apply to train journeys. only valid for additional regional offers if this is explicitly stated or if a special offer 22. Anyone who does not pay the aforementioned amounts immediately must furnish a is created for this. security. Failing this, the visitor can be expelled from the ski region. If a security is 5. The season sports pass is valid from 1 December to 30 April. The season sports provided, payment must be made within three days. If this does not happen, the case pass is also valid in November on days with ski operations for the respective lifts in will be forwarded to the office and further fees may be charged. the corresponding ski region. The daily operating hours are published on site at 23. An unfinished attempt of misuse will carry the same consequences. the respective transport facility. 24. We reserve the right to prosecute under civil and criminal law. 6. Sports passes include special services for snow sportspersons on slopes expressly declared as open and correspondingly marked slopes and recreational-use Data protection and customer data lifts (chairlifts, ski lifts, etc.). Depending on the snow conditions and weather, the 25. The participating companies undertake to comply with all applicable data opening times of the slopes and lifts are determined definitively for sports pass protection legislation when handling and processing all customer data and customer holders by the operating companies. If sports passes are used outside the operating usage data. Customer data will only be used to maintain and improve customer hours of the lifts, their validity is limited to the transport of passengers on timetab- relations, quality and service standards, to maximise operational safety, or in led means of transport. The use of closed snow sports slopes is prohibited; non- support of sales promotion, product design, crime prevention, collecting commercial observance is grossly negligent since there is no guarantee of route marking, safety key data and statistics as well as for invoicing. The customer hereby acknowledges and rescue as well as an increased risk of accident or even death on such slopes. and agrees that, in the cases of a joint provision of services in partnership with third 7. Sports passes must be presented unprompted when using the services of transport parties, the companies participating in the Top4 pass are entitled to make customer companies without electronic card readers. In the case of an online purchase, visi- data accessible to the third party concerned where this is necessary for the purposes tors must legitimate themselves by a presenting a printed confirmation of purchase. of providing such services. Beyond this, the disclosure of customer data to third An identity card must always be carried in addition to the confirmation of purchase. parties is only permitted with the express consent of the customer. The only excep- 8. A personal photograph is required for the issue of season sports passes. All electro- tion to this is if the participating companies are obliged by law to disclose personal nically recorded personal data is stored in a database. When passing through reader data to third parties. Personal data without statutory or business process-related devices, the photo of the pass holder will appear on an internal computer. retention periods will be archived on 1 May, 1080 days/3 years after the last purcha- se, or last season of use. Where, in particular cases, an interest worthy of protection Safety on the slopes exists, namely in connection with accidents or criminal acts, such data may remain 9. The FIS rules of conduct and SKUS guidelines must be observed. stored until such time of its conclusion. If you have any questions or suggestions 10. The instructions of the ski patrol and rescue services must be observed. regarding data protection, kindly contact our company data protection officer. Either 11. Slopes and pistes are closed and barred from entry outside lift and cableway by post, at: Jungfrau Ski Region, Data Protection, Harderstrasse 14, 3800 Interlaken operating times and after the final slope check. or by email to [email protected]. We have a data protection representative 12. In the event of reckless behaviour (especially the disregard of the FIS and SKUS in the EU as a contact point for supervisory authorities and affected individuals in rules, non-observance of signals, instructions and barriers, when going through accordance with Art. 27 of the DSGVO: By post: Stefan Fischerkeller – German Data forest and wildlife protection zones as well as slopes at risk of avalanches) the Protection Office, Dr.-Klein-Str. 29, DE-8069 Tettnang, or by email to sports pass may be withdrawn. [email protected]. 13. If a customer has an accident in one of the ski regions and this requires the rescue services of the ski lift companies to be called out, the customer will be charged a Applicable law and court of jurisdiction maximum of CHF 260.– plus material costs for a standard rescue on the ski slope. 26. Several providers form a joint pass network under the Top4 brand: Jungfrau Ski The costs for third parties (helicopter transfers, doctor, Alpine rescue, etc.) are to Region: Firstbahn AG, Gondelbahn Grindelwald – Männlichen AG, Luftseilbahn be paid directly by the customer. It is the responsibility of the customer to lodge any Wengen-Männlichen AG, Wengernalpbahn AG, die Schilthornbahn AG, Bergbahn reimbursement claims against an accident insurance policy. An insurance policy to Lauterbrunnen-Mürren AG, Berner Oberland-Bahnen AG, Jungfraubahn AG, Postauto cover this risk can be taken out when a Top4 sports pass is purchased. Schweiz AG, Grindelwald Sports AG, Skilift Bumps AG, Genossenschaft Skischule Wengen. Tarifverbund Gstaad GmbH: Bergbahnen Destination Gstaad AG, die Exchanges / Refunds Wasserngrat 2000 AG, die Skilift Rohrbrücke Brüchli AG and the Genossenschaft 14. An exchange or a refund of the sports pass is generally not possible. Skilift Heiti.Adelboden-Lenk Ski Region: Bergbahnen Adelboden AG, 15. If the participating companies are temporarily unable to fulfil their obligations Genossenschaft Lenk Bergbahnen, Tschentenbahnen AG, Bergbahnen Engstligenalp under the transport contract as a result of circumstances which they cannot AG, Elsigenalp-Bahnen AG, Skilifte Metschalp AG, Sportbahnen Jaunpass AG, prevent, the purchaser of the Top4 pass is not entitled to assert any claims against Gondelbahn Kandersteg Oeschinensee AG, Luftseilbahn Kandersteg-Sunnbüel such companies (the service rendered). In particular, there is no entitlement to any AG. Bergbahnen Meiringen-Hasliberg AG. These GTCs have been written by the reimbursement in the event of technical interruptions to operations or if ski areas Top4 tariff association and apply to all member companies for the Top4 product. or parts of ski areas are closed due to weather conditions, lack of snow, danger All companies are independently responsible for the operation of lifts and slopes. of avalanches, an early snowmelt on ski slopes, etc.