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SAM System Requirements

Cengage web-based learning platforms require broadband access and supported web browsers and plugins. CHECK YOUR SYSTEM Use the browser check tool SYSTEM REQUIREMENTS BROWSER PLUGINS to see if you need to update SUPPORTED BROWSERS Some content and tools might require the following your browser or install missing ® browser plugins. plugins. Windows ™ PDF Reader (Adobe Reader or Apple Preview) • Chrome current and preceding version BROWSER CHECK ® • current and preceding version Current versions of Chrome, Firefox, and can Go to sam.cengage.com and display and print PDF files. • Edge current and preceding version click System Check. ™ get.adobe.com/reader macOS SPEED CHECK • Chrome current and preceding version NOTE If your institution uses disk image protection www.speedtest.net • Firefox current and preceding version software like Deep Freeze or Clean Slate, install • Safari® current and preceding version software in a safe area of the workstation’s disk ACCESSIBILITY iOS that will not be overwritten by these utilities. Cengage is committed to • Safari current and preceding version (iPad only) making its educational Only the SAM Study Center is supported. materials accessible to users 2016 Tasks might not work in portrait mode on CHROME of all abilities. Through a iPad. dedicated company-wide task Allow Pop-Up Windows in Chrome You can't right-click. force, the assistance of outside 1 . Go to chrome:///content/popups. experts and consultants, and WORKSTATION RECOMMENDATIONS 2 . At the top of the Allow list, click Add and add feedback from users, Cengage • Download bandwidth: 5+ Mbps each of the following domains: continuously seeks to identify • RAM: 2+ GB • The domain used by your LMS, for example, and evaluate opportunities for • CPU: 1.8+ GHz / multi-core ncsu.blackboard.com improving the usability and • Display: 1366 × 768, color • [*.]cengage.com accessibility of our products • Graphics: DirectX, 64+ MB • ://sam.cengage.com and services. • Sound (for some content) Allow Cookies in Chrome SAM has been tested with the following screen readers and 1 . Go to chrome://settings/content/cookies. browsers. BROWSER SETTINGS 2 . Turn on Allow sites to save and read cookie Configure the following settings in your web data. JAWS 18 • Chrome browser. 3 . Turn off Block third-party cookies. NVDA See your browser's help information for specific Allow JavaScript in Chrome instructions. • Firefox version 38 or later 1 . Go to chrome://settings/content/ • Allow cookies and pop-up windows for the . following sites: 2 . Turn on Allowed. cengage.com and subdomains of cengage.com such as gateway.cengage.com sam.cengage.com FIREFOX cengage.celebrus.com Allow Pop-Up Windows in Firefox Cengage uses an encrypted cookie file to 1 . Go to about:preferences#privacy. authenticate your identity each time you give or request information like activities or grades. 2 . Beside Permissions > Block pop-up This helps to protect your information without windows, click Exceptions. requiring you to sign in repeatedly. The cookie is 3 . For each of the following domains, type the deleted when you sign out or close your browser. domain and click Allow: • The domain used by your LMS, for example, NOTE To allow pop-up windows, you might need ncsu.blackboard.com to configure or turn off third-party extensions or • [*.]cengage.com toolbars in addition to your browser settings. • https://sam.cengage.com • Accept third-party cookies. 4 . Click Save Changes. Third-party cookies are used for authentication with some learning management systems (LMS) such as Blackboard. • Allow JavaScript. This is the default setting.

Revised October 2021 Allow Cookies in Firefox Allow JavaScript in Edge Either set Content Blocking to Standard or allow In Microsoft® Edge, JavaScript is always enabled cookies from the domains listed above. and you cannot disable it. • Set Content Blocking to Standard a.Go to about:preferences#privacy. SAFARI b.Under Content Blocking, select Standard. • Allow cookies for the domains listed above Allow Pop-Up Windows in Safari a.Go to about:preferences#privacy. 1 . If not open already, open SAM in a browser tab. b.Under Cookies and Site Data, click Manage Permissions. 2 . Click Safari > Preferences. c.Type the domain name and click Allow. 3 . Click the Websites tab. .After entering all the domains, click Save 4 . Click Pop-up Windows. Changes. 5 . Select Allow for the following domains, if Allow JavaScript in Firefox listed: 1 . Go to about:config and accept the warning. • The domain used by your LMS, for example, ncsu.blackboard.com 2 . Search for the javascript.enabled [*.]cengage.com preference. • • https://sam.cengage.com 3 . If its value is false, double-click to change it to true. Allow Cookies in Safari

NOTE You can't allow cookies only for specific sites. Allow Pop-Up Windows in Internet Explorer® 1 . Click Tools > Internet Options. 1 . Click Safari > Preferences. 2 . Click the Privacy tab. 2 . Click the Privacy tab. 3 . If Turn on Pop-up Blocker is selected, 3 . Clear Block all cookies. complete the following steps. Allow JavaScript in Safari If Turn on Pop-up Blocker is not selected, 1 . Click Safari > Preferences. SAM pop-up windows are already allowed. 2 . Click the Security tab. 4 . Under Pop-up Blocker, click Settings. 3 . Select Enable JavaScript. 5 . Add each of the following domains: • The domain used by your LMS, for example, ncsu.blackboard.com CHANGE MONITOR RESOLUTION • [*.]cengage.com To use the SAM Content Player most effectively, set • https://sam.cengage.com your monitor to a display resolution of 1366x768 6 . Click Close. or higher. This setting enables SAM simulations to display without scrolling. Allow JavaScript in Internet Explorer 1 . Click Tools > Internet Options. TIP Before changing the resolution, you might 2 . Click the Security tab. want to note your current resolution in case you 3 . Click Trusted Sites, then Custom level. want to change it back. 4 . Find and click Enable. and 8 5 . Click OK. 1 . Right-click on your desktop and select Screen Resolution. MICROSOFT EDGE 2 . On the Resolution menu, select a resolution to use. Allow Pop-Up Windows in Microsoft Edge 3 . Click OK . 1 . Click ... > Settings. 2 . Click Privacy & Security. 3 . Under Security, turn off Block pop-ups. 1 . Right-click on your desktop and select Display Settings. Allow Cookies in Microsoft Edge 2 . Click Advanced displays settings. 1 . Click ... > Settings. 3 . On the Resolution menu, select a resolution 2 . Click Privacy & Security. to use. 3 . Under Browsing data, set Cookies to Don't 4 . Click OK . block cookies. MacOS 1 . Click > System Preferences. 2 . Click Displays. 3 . Select Scaled. 4 . Select a resolution to use.