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Joining a for Business Meeting as a Guest

Joining a Skype for Business meeting as a guest is a short process, but involves multiple steps. In short, you’ll open the “Try Skype Web App” link received in the invite via , install the meeting web applet, and join the meeting. Before beginning please make sure you A) have a strong, reliable connection, and B) have a good web camera and microphone connected to your PC. These instructions will not work with an Apple computer.

1) In the email meeting invite select the link titled“ Try Skype Web App.” When selected the link should open in your default . We encourage you to use Edge (or ) as both Skype for Business and Edge are Microsoft products and work best together. You may need to copy and paste the link to Microsoft Edge if it’s not your default web browser.

2) The webpage lists the basic steps required. Select the link titled“ Skype for Business Web App plug-in.”

A prompt will open at the bottom of Microsoft Edge. Select “Save.”

Then select “Run.”

Created by Northern Arizona University Information Technology Services Classroom Support | [email protected] | (928) 523-8818

3) Once you run and install the Skype for Business applet you’ll receive a prompt asking you to open the “Skype for Business Web App.” Select “Yes.”

4) A new webpage will open and load the Skype for Business web app. It may prompt you to log in. Select “Cancel.” This log in is for NAU staff, faculty, and affiliates, however’ we ll be joining the meeting as a guest.

5) On the new webpage select “Sign in as a guest to the meeting.”

The next page will ask you to enter your name before continuing. This is the name that will appear next to your video feed in the web meeting.

During this process you may receive a Skype for Business Web App Plug-in prompt. If so, select “Allow.”

Created by Northern Arizona University Information Technology Services Classroom Support | [email protected] | (928) 523-8818

6) Once you enter your name and select “Join the Meeting” you will automatically connect to the web meeting. Anyone else who is connected to the meeting with a web camera and microphone will be shown.

Common Issues

Once connected the most common issue encountered is when other meeting attendees cannot see your video or hear you. This usually happens when the Skype for Business web applet “sees” the incorrect web camera or microphone connected to your PC. You change these by clicking the three dots on the bottom right hand corner of the Skype for Business web applet window. Then select “Meeting Options…”.

A new window will open. Note the “Audio device” and “Video device” options on the left hand side. Under each option you can change the microphone and web camera the Skype for Business web applet sees. Once you select the appropriate web camera and microphone click “Ok”.

Created by Northern Arizona University Information Technology Services Classroom Support | [email protected] | (928) 523-8818