www.autofile.co.nz DECEMBER 2018

The TrusTed voice of The auTo indusTry for more Than 30 years ‘More robust’ system Specialised needed for inspections training that’s proven to The NZTA has extended the timeframe of review into entry increase profits certification and tackling supply-chain conflicts of interest p 10 he deadline for industry while its approach in assessing views on policy changes to conflicts of interest are set out in regulate parts of the supply the document. chainT for used imported vehicles “At the time the policy was Coping with has been pushed out. created, some integration of the high-tech disruption The consultation period for used-vehicle supply chain was the NZTA’s review, which is called anticipated and taken into account, “managing the integrity of vehicle but not to the extent that has Paris Motor Show certification inspection”, has been subsequently occurred,” states the highlights extended from November 30 to agency. “This means one business February 20. could potentially be responsible It is part of a wider investigation for some or all parts of the entry- into regulatory compliance “to certification process.” p 14 Fergus Gammie, chief executive of the NZTA create a more robust system”. The NZTA’s proposed policy The agency says the deadline from Japan-based Optimus Group changes include: extension “follows feedback owning both companies. Clarifying how “conflict of more time is needed for detailed As reported by Autofile in interest” is defined. Dealer submissions to be given on the effect November, Gammie believes the Tightening controls for tips for changes may have on business”. issues involved are “serious” with appointing entry-certification electric The review comes hot on the the agency now carrying out the inspectors and organisations heels of chief executive Fergus review “to establish what changes for used vehicles to avoid sales p 16 Gammie announcing the NZTA will are required to prevent similar such conflicts. act on possible conflicts of interest situations”. Ensuring inspectors and in regards to its service providers. The agency’s operational policy organisations have an ongoing Richard The agency issued the states vehicles entering New duty to inform the agency about de Lautour statement after formal warning Zealand must be checked, certified, conflicts of interest that arise. interview letters over potential conflict registered and licensed before issues were sent to JEVIC NZ and they can be used on-road as part There are also two proposed p VINZ in August. Its concerns stem of the entry-certification process, “global” changes. The first is current 18 [continued on page 4]

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GUEST EDITORIAL Research and tests

DIRECTORS EDITOR key to future wins Brian McCutcheon Darren Risby brian@autofile.co.nz ris@autofile.co.nz ph. 021 455 775 Simon McManus argues polarised opinions JOURNALISTS Darren Wiltshire Sue Brebner-Fox hamper the debate about transport issues dazzz@autofile.co.nz sue@autofile.co.nz ph. 021 0284 7428 Lucy Pink lucyp@autofile.co.nz ith so much shared-mobility solutions, DESIGNER news about and technologies that Adrian Payne MOTORSPORT electric cars, help infrastructure [email protected] Mark Baker [email protected] flyingW taxis, autonomous management and vehicles and emerging transport planning Autofile magazine is also available online as a readable file or downloadable as a PDF. Subscriptions are available at Autofile Online – www.autofile.co.nz. modes of mobility, such as achieve better outcomes. Back copies are also available on the website. electric scooters, it’s hard Decision-makers Copyright: Published monthly by 4Media Ltd, not to get excited by the regularly face areas in PO Box 6222, Dunedin 9059. SIMON McMANUS future of transport. which transport is being Executive officer, ITSNZ All statements made, although based on information believed However, opinions disrupted by technology to be accurate and reliable, cannot be guaranteed, and across the motor-vehicle and new business models. At the no liability can be accepted for any errors or omissions. Reproduction of Autofile in print or digital format in whole or sector, transport planning and same time, we all have to respond part without written permission, whether by copying or any infrastructure differ widely. with urgency to important other means, is strictly forbidden. And because there’s so much challenges, such as the climbing All rights reserved. ISSN 0112-3475 (print) ISSN 2350-3181 (online) at stake, we need to be wary of road toll, climate change and decisions being impacted by poorly social equality. It’s a perfect storm. informed media opinions and those There has never been a greater with purely commercial agendas. need for bold decisions based on While well-meaning, such views can conversation grounded in fact. have a disastrous effect on society. What adds to the difficulty of this Vehicle Inspection NZ In technology circles, is new technology and business “vapourware” describes imaginary models tend to be thin on the or in-development technology, ground when it comes to proof of software or hardware concepts not concept or real-world trials. Entry Certification yet ready to purchase and that may In vehicles already on the road, never see the light of day. we’re seeing level-two to three specialists The vehicle industry has always autonomous functionality. Yet had its fair share of exciting, futuristic drivers don’t know the limitations, concepts. Just think of those on nor are testing facilities and staff display at motor shows – either equipped to inspect all new sleek or beautiful capturing the hardware and software. imagination, or just plain absurd. A key message to come back They provide press-release from the 2018 ITS World Congress fodder, which makes for in Copenhagen is there’s no entertaining reading as we look shortage of exciting ideas, but that ahead along the road of transport testing and research is critical. disruption, but this vapourware New Zealand has a part to often clouds our decision-making play. We’re well-positioned to do regarding future outcomes. so, and it’s good to see crucial At Intelligent Transport Systems research, testing and trials New Zealand (ITSNZ), our mission is getting under way. to promote the development and We must support those who adoption of sustainable, efficient have worked hard to test ideas and and safe solutions. concepts, and to encourage them Our organisation now to share outcomes so we can move encompasses advanced paradigm towards better transport solutions 0800 GO VINZ VINZ.CO.NZ shifts, such as mobility as a service, for people and planet.

www.autofile.co.nz 3 news

[continued from page 1] policy refers to “real or perceived” providing entry certification, the conflicts. The NZTA wants to remove NZTA must either: these references because the new Decline the application if definition of “conflict of interest” the conflict arises because captures “actual, potential and either party provides border- perceived”. The second is replacing inspection services or has any references to its “access and use” ownership interest in respect group with “transport agency” staff. of used vehicles that would be WOFs, COFs, entry certification and border inspection are among services The agency stresses entry NZTA principles to monitor inspectors and providers apply to certified by the applicant. certification is an important part of If the application doesn’t involve ensuring New Zealand has a safe integrity, and monitor external In regards to transparency, a conflict and a key inspection land-transport system “the public performance so variations in border-inspecting organisations, service cannot be provided can have confidence in”. outcomes are mitigated. used-vehicle inspectors and entry otherwise, the applicant will After consultation closes, The proposed changes certifiers have to disclose financial reduce or mitigate any risks to feedback will be considered by its include avoiding potential or professional interests in selling, an acceptable level. board and a final decision made harms from conflicts of interest importing, repairing or modifying with the date of effect to follow and unnecessary variations so vehicles, and specify how conflicts Effective control includes any “soon after”. “minimum standards are met in the will be managed. shareholding in the applicant, interests of public safety”. That will change to applicants common directors, ultimate holding CONFLICTS OF INTEREST The amended clause will state: being “subject to a duty to company, beneficial entitlement to Part of the NZTA’s operational “A conflict means a situation promptly disclose any interest” or interest in an applicant, the right policy covers applying principles where an applicant is or could be and satisfying the NZTA how to exercise any voting power at a for appointing inspectors influenced, or perceived to be at risk any conflicts will be managed – meeting and any close personal and organisations to different of being influenced, by a financial, including after applications have relationship with the applicant. inspection and certification professional or personal interest. been granted. “In weighing considerations to activities to prevent any “real or For the avoidance of doubt, [this] Another change is those reach a decision about whether to perceived conflicts”. includes an actual or potential applying to carry out used entry decline or approve an application, It also lays down category conflict or situation that may give certification will have to show agency staff may have regard to conditions to maintain service rise to the appearance of a conflict.” “functional separation” between any requirements and conditions this and other inspection, repair of performance of used-vehicle and maintenance activities, such as entry certification, which may be warrants and certificates of fitness imposed,” says the NZTA. (WOFs and COFs). The existing wording states “a high degree of SCOPE OF REVIEW separation” must exist. The purpose of the operational We’ve got your back What will remain unchanged is policy is to provide a framework the entry certifier – including parent for the NZTA to evaluate and No setup fees and subsidiary organisations – appoint inspecting organisations No ongoing costs cannot have ownership or financial and inspectors, and “manage the interest in vehicles being entry- integrity of services”. Pay for what you use certified unless a transparent and In addition, the guidance robust system is in place to negate will “ensure our service-delivery any conflict of interest, and ensure processes allow customers to each vehicle is accurately assessed. benefit from a competitive market without compromising safety”. the fast, CROSSING THE BORDER Principles to evaluate, appoint An extensive new policy clause and monitor organisations and will cover conflicts of interest inspectors apply to WOFs, COFs, accurate, arising from applications to certify light-vehicle repair inspection and used vehicles. certification, low-volume vehicle easy way to check The NZTA says this activity specialists, entry certification, plays a critical role in ensuring heavy-vehicle engineering only safe vehicles enter the fleet, certification including local vehicle information and promotes public confidence manufacture and modification, in the process as “part of an alternative fuel certification and effective, efficient and safe land- border inspection. transport system”. The NZTA manages its policies If an applicant, or anyone who in this case through the Land Take a FREE online checka business account effectively controls the applicant, Transport Act, Land Transport Rule: test drive today at testdrive.checka.nz or has a relationship with any Vehicle Standards Compliance and contact us on (09) 889 9046 other party that gives rise to a Land Transport (Ordering a Vehicle conflict concerning the applicant off the Road) Notice.

4 www.autofile.co.nz news

t Section two of the rule sets out the application criteria for inspectors and inspecting organisations. The agency aims to work with them in an “open and transparent way to achieve high standards”. It adds: “A policy framework is required to provide a level playing field for all to compete The Motor Trade Association owns 40 per cent of VTNZ on price and service while not compromising standards.” Greig Epps, advocacy and David Vinsen, chief executive of business models work,” adds Vinsen. The agency appoints applicants strategy manager, says consultation VIA (the Imported Motor Vehicle “That said, there are some to different categories to avoid on parts of the agency’s policy Industry Association) says: “We are concerns about international potential harms from conflicts of relating to conflicts of interests fail down the middle on this issue. business-to-consumer supply interest, and applies conditions to to cover bigger industry questions. “We support competition in an models unless there is a New maintain service integrity. It monitors “The NZTA doesn’t appear to have open market with the rider that we Zealand-domiciled business that work to avoid outcome variations a very robust audit system in place,” don’t want to see a race to the bottom can supply the necessary provisions and ensure standards are met. he told Autofile. “This review should in terms of price-cutting because of the Consumer Guarantees Act.” “Contextual factors giving rise to look to place greater emphasis on the ultimate result can be service David Crawford, chief executive conflicts vary between categories enforcement, not just tightening providers going out of business.” officer of the Motor Industry and may vary between providers,” it language around conflicts. VIA sees the NZTA as having a Association, recalls the last says. “In some situations, a conflict “The core problem with regulatory role to ensure no conflicts time compliance systems were may be grounds for declining an inspecting organisations that of interest – or perceived ones – reviewed about four years ago, application. have come under scrutiny recently exist or arise, and understands and it was about involving more “When weighing up conflicts isn’t their management of these acknowledges both sides of the organisations in doing this work of interest between inspection conflicts of interest, but the way in situation in this matter. and providing greater choice and certification services – and which the agency has overseen the “We believe businesses around service providers. other functions related to the quality of inspections. should be able to make their own “It’s something we supported importation, maintenance, service, “Given the government’s commercial arrangements so because we didn’t like having just operation and sale of vehicles – the commitment to introducing a [continued on page 6] agency’s fundamental principles Vision Zero road-safety approach, are transparency, separation, codes we are proposing in our submission of conduct and monitoring. that the agency needs to look at its “Because used vehicles have whole policy in this context.” their own histories relating to The MTA retains 40 per cent maintenance, usage, accidents ownership of VTNZ through DEKRA and component replacement, the NZ, which is jointly owned with agency requires greater assurance German company DEKRA. any interest in selling or importing Epps doesn’t see a conflict Easy come, Easy buy! vehicles held by border inspectors of interest here as the MTA has · 100% Dealer Direct · One customer - one friendly staff or certifiers will not compromise no financial interest in vehicles standards. being inspected. He stresses the “Organisations applying to enforcement process needs to Respected company Quality cars carry out border inspections will come under the spotlight with a · Trusted relationships with our customers · 30 photos taken to show real quality be required to demonstrate how focus on the ongoing development [these] functions will be separated of inspectors to ensure they stay at from other services that might the top of their game. otherwise be carried out by the He notes VTNZ has around 80 inspection organisation. sites nationwide and the MTA has “[Those] applying to carry about 1,800 members carrying out out used light-vehicle entry WOF inspections. Inspection Friendly staff · Vehicles inspected by experienced staff · Our goal is to exceed your expectations certification will be required to “That’s a small part of a small demonstrate functional separation part of the issue as are other will exist between entry- organisations that have been in the certification and other activities.” news about possible conflicts of interest,” says Epps. “The real issue REACTION OF INDUSTRY is how the inspectors have been The Motor Trade Association (MTA) inspected.

believes the NZTA’s current focus “The NZTA is taking a battering at Contact needs to be on the way it ensures the moment. The MTA wants to work 12F Kirara Center Building, 6-1 Nagisa-cho, Izumiotsu-City, Osaka, 595-0055, Japan competent vehicle inspections are with it to improve the inspection Phone: +81-725-23-8910 · Fax: +81-725-23-8911 http://www.enhance-auctions.com being performed. regime and not just beat down on it.”

www.autofile.co.nz 5 news

[continued from page 5] four service providers,” he explains. as a step in the right direction. “We also recognised the need for new They are better than what we have processes to provide for separation “It’s about ensuring because they’re more explicit. due to conflicts of interest. there’s a level They were originally more open to “We have confidence in the interpretation and this could have present arrangements, but there playing field for all led to a wider range of outcomes. should be adequate separation participants in the “The NZTA is narrowing down between those providing what’s required and including border inspections and those compliance system” more detail. It has to be managed undertaking compliance – WOFs – David Crawford properly when a company is and COFs – in New Zealand. vertically integrated. The review “The MIA accepts there’s a need arrangements have been high profile reached,” stresses Crawford. is explicit on managing this and for better clarification of what leading into this review, Crawford “When a border-inspection similar situations.” constitutes a material conflict of notes they aren’t the only companies organisation, inspection agent Fergus Gammie, the agency’s interest and when a perceived operating in this space with common and shipping agent have a joint chief executive, stresses: “We are conflict needs to be addressed.” parent-ownership models. owner, it needs to be ensured undertaking a review of our approach Crawford adds a robust The MIA has no view on whether short-cuts aren’t and cannot be to conflicts of interest to ensure it inspection system is required with such set-ups are appropriate other taken. We’re not saying short-cuts aligns with our focus on safety. entry certification and questions if than the rules need to apply evenly have been or are being taken. “Existing policies have been a company completing compliance to all service providers – and it’s up “But it requires open and identified by the board as an area should also doing certification. to each one to demonstrate to the transparent governance by the of serious concern. The board has “Whether vehicles comply at NZTA their operations meet the test NZTA on all providers to achieve a tasked the agency’s management the border from the country of of mitigating conflicts of interest. robust and defensible compliance team with implementing a new origin and then comply at entry “Any conflict or risk, real or system. Certification needs to be approach, noting conflicts of certification are vastly different. perceived, needs to be managed managed with suitable separation interest are unacceptable in It’s about ensuring there’s a level to ensure vehicles entering the from WOFs and COFs. modern business practice.” playing field for all participants in fleet meet required standards “The proposed changes, which The NZTA told Autofile it will the compliance system.” and the public needs to have have been carefully crafted by make no further comment on the While JEVIC NZ and VINZ’s confidence standards are being lawyers, are supported by the MIA review until it’s completed. God save ‘New Zealand’ hat’s in a name? Quite a the AA Driven New Zealand Car of lot, according to the NZ the Year Awards. Motoring Writers’ Guild. “New Zealand” being in title WBut not enough for the Commerce prompted the guild – whose Commission to get its knickers in a president is Richard Edwards, twist about what organisations call managing editor of Auto Media car of the year awards, let alone the Group – to take umbrage. use of “New Zealand”. Correspondence between the Here’s the deal. In 2012, the AA guild and AA ensued. teamed up with the guild to jointly Dissatisfied with the response stage the NZ Car of the Year Awards, from the AA, which quite rightly Motor Vehicle Finance which the latter says it started 30 believes you can’t copyright “New years ago. Zealand”, the guild complained to Easy finance for your customers means The guild then informed the AA the commission that legislation more sales for you. We ofer: in December 2017 it “wouldn’t be had been flouted. continuing with the agreement”. “We didn’t consider there to • Competitive interest rates Before last year’s final, sources be a breach of the Fair Trading • Fast, friendly service tell Autofile the guild may have Act to pursue the matter,” says • Customised plans to suit requested there be 11 finalists a commission spokesman. “We whereas in the past there were considered the intellectual property Know your customers are in good 10, which was the number the AA concerns may be better suited to hands, get in touch with us today. wanted to stick to. private action between the parties.” Getting an extra car into The guild is now contemplating Auckland’s Viaduct Centre, where its next move and the Subaru Auckland Levin Christchurch the final was held, would have been Forester took out its crown this year. 0800 88 44 66 0800 263 264 0800 735 562 logistically more challenging. And Meanwhile, Autofile has why change a winning formula? obtained letters between the two oxfordfinance.co.nz This year, the AA has teamed up parties on the issue – visit www. NZME Publishing instead to launch autofile.co.nz.

6 www.autofile.co.nz news Trade Me faces takeover offers second buy-out offer seeking professional advice.” for Trade Me has been Apax is an “independent received from a US-based global partnership” focused Aprivate-equity firm. solely on long-term investment Hellman & Friedman is willing in growth companies. Funds to pay $2.56 billion, which equates advised by it typically invest to $6.45 a share. This trumps an in technology, telcos, health earlier indicative bid of $2.54b care and consumer businesses from Apax Partners. valued from $1.7-$8.4b, which The latter has offered $6.40 a puts Trade Me in its sweet spot. share, has its headquarters in the Its companies employ more UK and is also a private-equity than 150,000 people in businesses company. that at the end of 2016 generated Trade Me has advised Apax of combined revenues of about $31b. the competing proposal, but has Shares in Trade Me jumped decided it will also engage with by 18 per cent, or by 96 cents, Hellman & Friedman on the latest to $6.06 after the first offer was bid, which is subject to certain revealed to the NZX – the highest conditions. they have ever traded at. The “Apax is undertaking due Apax offer valued the company at diligence on an exclusive basis $2.5b – about $500 million more following its preliminary, non- than its share-market value when binding, indicative proposal was trading closed on November 20. announced on November 21,” says Founded by Wellingtonian Sam Trade Me in a statement released Morgan and previously owned to the NZX on December 5. by Fairfax Media, Trade Me was “This exclusivity is subject to initially floated on the NZX after a ‘fiduciary carve-out’ that allows raising $363.5m at $2.70 a share. Trade Me to engage with third In 2017/18, its financial parties on unsolicited proposals. performance continued to be “The board has decided it’s in the strong. It grew revenue by just interests of Trade Me and consistent under seven per cent year on with its fiduciary obligations to also year to $250.4m. Earnings before engage with Hellman & Friedman interest, tax, depreciation and on the new proposal. amortisation rose by 6.2 per cent “The board notes there’s no to $163.8m and net profit went up certainty either proposal will result by 2.3 per cent to $96.6m. in an offer, or any other transaction, “The board and management for Trade Me.” always take the long-term view Hellman & Friedman, which when investing your money,” operates out of San Francisco chairman David Kirk told is private-equity fund manager shareholders at last month’s annual focusing on large-scale equity deals. general meeting. Last year, it was one of several “The total regular dividend bidders for Australian publisher payment for 2018 was 19.6 cents Fairfax Media Group and its online per share, an increase of six per real-estate listings unit Domain. cent on the previous year. In In regards to the Apax offer, addition, the board decided to pay Trade Me informed the NZX on a special dividend of 22 cents per November 21: “The board advises share in September.” shareholders they don’t need Trade Me’s chief executive officer, to take any action in relation Jon Macdonald, announced in June to the indicative proposal, and he would step down at about the shouldn’t do so without assessing end of this year and a replacement all available information and also has yet to be named.

www.autofile.co.nz 7 news Bid to boost response rates he NZTA has started to Mandatory Takata alpha airbag recalls contact people who have TYPE OF VEHICLE TOTAL IN RECALL COMPLETED INTERIM FIX DEGISTERED YET TO DO REMAINING COMPLETE failed to have alpha-type New Zealand-new 21,003 17,714 6,778 167 3,077 14.7% 85.3% TTakata airbags in their vehicles Used imported 63,608 29,264 116 2,558 31,631 49.7% 50.3% remedied as part of a nationwide Total mandatory 84,611 46,978 6,894 2,725 34,708 41% 59% mandatory safety campaign. Voluntary Takata non-alpha airbag recalls Recalls have been completed for TYPE OF VEHICLE TOTAL IN RECALL COMPLETED INTERIM FIX DEGISTERED YET TO DO REMAINING COMPLETE about 85 per cent of New Zealand- New Zealand-new 232,787 145,055 9,300 1,399 86,333 37.1% 62.9% new vehicles and half of used Used imported 283,712 80,673 3,174 3,692 196,717 69.3% 30.7% imports, which means about 41 per Total voluntary 516,499 225,728 12,474 5,091 283,050 54.8% 45.2% cent are outstanding. Source: MIA – November 22, 2018 The Motor Industry Association obligations under the call-back and different government agencies identification processes in place for (MIA) is now working with the process and it will be up to the NZTA weren’t working together. the government and industry to say transport agency, which is sending to decide if unremedied vehicles get “Then Kris Faafoi, the Minister for there’s a recall in place or not. warning letters to owners contacted future WOFs. Commerce and Consumer Affairs, “It has taken several months’ three or four times by marques. “Marques have completed the scrutinised the process,” Crawford work, but we’ve done 85 per cent “The percentage of NZ-new process in different ways,” says told Autofile. “The result was the of NZ-new vehicles meaning about owners yet to take in their vehicles Crawford. “All distributors in the NZTA and Ministry of Business, 3,000 still have to be remedied.” is small,” says David Crawford, chief mandatory recall have eventually Innovation and Employment, and In addition to work done by the executive officer. “By using vehicle got required parts coming into the the industry and government, industry, Faafoi has been encouraging identification numbers [VINs], country. The availability of parts working better together. more owners to get cars remedied the NZTA is contacting them to has increased during the process. “Prior to the Takata recall, the by stressing this is free no matter if say they may not get a warrant We still don’t have all of them for only way a New Zealand distributor bought privately, through a dealer, of fitness [WOF] unless remedial the voluntary recall, but generally could assess if used-imported new or second-hand. work is completed. As an aide to supply has gone up. vehicles affected by the recall were He says: “We have higher crash improve the understanding and “There has been a lot of work by in this country was to search the rates than we’ve seen before so it’s importance of information in the many organisations, which has taken motor-vehicle register, which would important all vehicles have safe government’s letter, its contents a lot of time. We’ve identified all show them when first sold here. airbags. Consumers can check have been written in several vehicles covered by the mandatory “This was too late in the recall whether theirs are affected on languages, so now we have to see if recall, but the last thing we want is to so – with the NZTA’s help – systems www.rightcar.govt.nz and what to there’s a boost in response rates.” come off the pedal now. This is why have been developed for distributors do if that’s the case.” If the government’s letter has the NZTA letters for people to take to capture relevant data at entry While main centres make up been sent and the owner still vehicles in are so important.” compliance. The marque could then more than 21,000 of about 35,000 chooses to not complete the Earlier in the year, the MIA check with its head office on recall alpha airbags yet to be remedied, recall, the new-vehicle distributor concluded some people were status for vehicles’ airbags. Faafoi is concerned some areas have has technically completed its failing to take the recalls seriously “We’re confident of having high numbers needing attention.

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8 www.autofile.co.nz Wishing you safe and happy motoring over the festive season Thanks to all our partners and customers for a great 2018. Don’t forget, as your insurance provider We are independently owned Focussed on your profitability Guaranteed protection of your customer database Over 30 years of experience

The Motor Insurance Specialist

www.protecta.co.nz 0800 776 832 www.autofile.co.nz 9 news Coping with high-tech disruption

lectric vehicles (EVs), autonomous vehicles and mobility as a service are likely Eto ultimately change the face of the automotive industry – with knock-on effects on car-ownership models, and finance and insurance (F&I). That’s the view of three players in the emerging technology space, who shared their perspectives on the future during a “road bumps” discussion at October's annual conference of the Financial Services Federation. Autofile caught up with the panellists – Michael Cameron, Oscar From left, Oscar Ellison, Michelle Herlihy, Custom Fleet’s New Zealand country manager who hosted the session, Michael Cameron and Dean Sheed Ellison and Dean Sheed – to discuss their ideas and recommendations. manager of Audi NZ and a Drive cars is going to be critically driverless car law reform across Cameron is a lawyer and Electric board member. important as technology drives the Tasman, which has attracted driver of legislative reform on forward, says Cameron. controversy due to its limiting nature. autonomous vehicles, Ellison RECEPTIVE LAWS NEEDED While current liability regimes “On top of everything else is founder and chief executive Achieving clarity and certainty find a negligent motorist liable for an you have to do to get a vehicle officer of Auckland-based peer- around liability in the event of accident, it’s likely that once the need on the road in Australia, you also to-peer car-sharing company motoring accidents involving to drive a vehicle is removed, liability need to get an application that YourDrive, and Sheed is general partially and fully autonomous will shift to the manufacturer. asks questions on whether your “Communication of the driverless vehicle is safe to drive legislation will be crucial. We could without a driver. scare a lot of companies that want “If you make a bureaucrat decide to deploy their technology or invest whether something is safe or not, in New Zealand because they might the safest thing for them to do is see it as an unfriendly move writing to say no. I think companies will be legislation that makes them liable. put off from even trying to put their an independent choice I would, however, argue that a law vehicles on the road in Australia.” change is not unfriendly because He believes our government the courts are going to hold needs to pass legislation that Quest Insurance offers: manufacturers liable anyway, but it states autonomous vehicles do makes it clear and therefore allows not need drivers to go on roads Mechanical Breakdown Insurance manufacturers to plan.” in New Zealand, accompanied by – backed by AA Roadside Assist Cameron, who won the 2016 an explanation about how Kiwis Comprehensive Motor Vehicle Insurance Law Foundation’s International will be kept safe, which would be – including learner and restricted license cover. Research Fellowship for his through the NZTA exercising its Weekly, fortnightly & monthly instalment options now project on “realising the potential back-end powers. available to match your customers pay cycle of driverless vehicles”, sees the “I’m just really worried that we biggest risk for New Zealand will miss the boat,” adds Cameron. Guaranteed Asset Protection as needing people to think the “Jobs are going to be destroyed Lifestyle Protection Insurance country is open for business no matter what we do, so whether and our laws are receptive to we get some of the jobs that are the deployment of driverless created by autonomous vehicles technology. However, it’s unclear is by no means certain. The best at the moment that is the case. way to predict the future is to make “We haven’t written any laws it happen, rather than passively to facilitate driverless vehicles, waiting for things to happen.” If you are a forward thinking motor vehicle trader, or fnancier, which is a good and bad thing. It’s looking for a trusted vehicle insurance partner, call Quest. a good thing in a sense as some FINANCE KEY ENABLER jurisdictions have changed their As new ownership scenarios play Contact: Simon Moore laws in a way that makes them less out, F&I companies will probably ph. 021 149 2266 receptive to driverless vehicles.” find themselves providing services e: [email protected] Cameron points to the recent to not only individual owners, but

10 www.autofile.co.nz news

t also to ride-share companies. in time. All we are doing is moving “Now is the time for the along that curve from being insurance and finance industries to unique to being mainstream.” Tackling tech issues immerse themselves in emerging technologies,” says Sheed. “They don’t CATERING FOR NEEDS peakers and The closing date for need to become experts, but they Understanding consumer patterns programme ideas submissions for papers need to understand what’s coming. around mobility and the technology are being sought and presentations is “As we grow in levels of that drives them will help the forS T-Tech19 being December 18. Subject autonomy, cars will have sufficient F&I industry adapt its responses organised by Intelligent matters are future technology in them for a serious accordingly, believes Ellison. Transport Systems New transport and cities, reduction in crashes and eventually “The whole shared-mobility Zealand (ITSNZ). sustainability, efficiency we won’t have any more accidents. area fights against car ownership, The conference, and beating climate “The insurance industry has which is what the insurance and which is taking place change, and future to look to see where it adjusts finance sectors need to cater for,” in Christchurch from May 5-7, will freight. Others are safety in cities premiums, and do its forecasting he told Autofile. feature presentations by thought- and transport, and connectivity, and assessments based on a sliding “The big headline number in leaders, technology experts, cybersecurity, data and digital scale of autonomy – where we are New Zealand is 95 per cent – 95 per academics and innovators. It’s also infrastructure. today versus where we’re going.” cent of the time vehicles sit around a forum for updates and discussion Submissions will be judged by In terms of electric cars, Sheed doing nothing and five per cent of on government policy, major a panel of ITSNZ members with up believes the finance industry can the time we use them – so there’s a projects and initiatives. to five papers selected along with help grow the number on New huge inefficiency in the way we use Simon McManus, executive five more presenters. Zealand’s roads. “It is an enabler them at the moment. officer of ITSNZ, says the McManus, pictured, adds: for EVs to get a higher penetration “Just 10 to 15 years ago, you had organisation is calling for papers “Once reviewed by the committee, in the marketplace because to own a vehicle to have freedom. and presentation submissions on selected submissions will they are financing fleets and But everyone now has a smartphone, the themes for next year’s event, automatically be added to a individuals. If it doesn’t have its so you can order an Uber whenever which is often described as the preliminary line-up and published head around the technology, then you want, jump online and grab a country’s leading conference to as part of our programme.” the whole notion of EV numbers car through YourDrive, or scan an explore transport innovations, Visit https://itsnz.org/t-tech19- growing could be hindered. electric bike or scooter.” trends and research. conference to find out more. “They are key enablers. The Ellison believes the F&I sector more they get on-board and the needs to be willing and nimble to more they understand the topic, change the way it views risk and the better off we all will be.” supports emerging companies New Zealand’s 10,000th EV paving the way for New Zealanders was registered in September, an to benefit from these technologies. achievement that puts the country “We have developed our own ahead of the government’s goal insurance policy for vehicles of 64,000 units by 2021. However, when they’re in our scheme, so Sheed believes more can be done. with our own model we use a Specialists in “Can we do better? Can we commission from each sale to carry pre‑shipment inspectons enable more EVs to come onto the out roadside assists and cover the market? For sure. There’s a lot more insurance aspect.” in Japan & UK the government can do, and there’s He recalls that initial discussions Full border inspections more that businesses and private with insurance companies were individuals can do. quite difficult at first. “We had a Authorised MPI inspections “Some of it’s something they lot of meetings when we were can do today, but actually you laughed out of the office due to our Authorised NZTA inspections need more choice in the market for ‘crazy idea’ because they believed it consumers. More choice equates to would never work. Odometer verification more consumers who are willing to “We have found some insurance give them a go.” companies aren’t that receptive. They Pre-export appraisal There are plenty of opportunities should be doing more for emerging for the F&I industry in New Zealand businesses because technology is Vehicle history reports as long as it moves with the times allowing things to change in New and adapts, opines Sheed. Zealand. You don’t forget people “There’s just some thinking who have supported you, and being required, some changes to current more open to these new models programmes. But there’s nothing means more collaboration during gargantuan there that should times of disruption.” scare the insurance and finance Visit www.autofile.co.nz to read JEVIC NZ industries. What is unique today more of Lucy Pink’s interviews with will be mainstream at some point the panellists. 09 966 1779 www.jevic.co.nz

www.autofile.co.nz 11 news

IN BRIEF Ship turned away Prosecution to seek three-year jail term for thefts The ex-general manager of Central Motor Group has been found guilty of due to stink bugs stealing more than $140,000 from the Taupo dealership. Stephanie Elmiger has been convicted on 225 charges covering vessel has been ordered with the vessel’s cargo, which 2013-16. Much of her offending related to transfers from accounts she to leave Kiwi waters was loaded in China, Korea and controlled, credit-card transactions and payroll payment charges. after stink bugs were Japan, remained too high to allow Judge Snell said her offending began shortly after she started at the Adiscovered on-board. the previously agreed controlled Ford and Mazda franchise, and it became “increasingly bold and blatant Officers from Biosecurity New discharge plan to take place. as her sense of entitlement grew”. Zealand intercepted three live and Subsequently, the Ministry for The prosecution will seek a sentence of about three years, while 39 dead brown marmorated stink Primary Industries (MPI) advised Elmiger’s lawyer said she would sell her property to pay back what she bugs (BMSBs), and 69 other dead Armacup the Triumph would be stole. Visit www.autofile.co.nz to find out more. regulated stink bugs, after the denied entry to New Zealand’s Carmen arrived in Auckland on the territorial waters. Clarkson’s ‘tingling’ in back of head leads to award morning of November 28. In a statement to customers, It seems fame has no The Wallenius Wilhelmsen ship Armacup says: “All cargoes bounds. Jeremy Clarkson was carrying a range of vehicles destined for Australia will require now has his own car of the from Europe and the US. It left port to be treated as per DAWR- year award, which for 2018 the following afternoon and will approved treatment methods for has been bestowed on have to be treated offshore. BMSBs before these cargoes will the Lamborghini Huracán “If permitted to come back, it be able to be reimported into Performante, pictured. should expect intensive inspection Australia. The ebullient presenter before we allow any cargo to be “As a direct result, the vessel is handed over the honour to Maurizio Reggiani, the marque’s board discharged,” says Steve Gilbert, proceeding back to Asia. Armacup director for research and development, at News Corp’s London border-clearance services director will work closely with all affected headquarters where the Sunday Times and Sun newspapers presented with Biosecurity NZ. cargo interests to find the best their inaugural motoring awards. “We informed the industry possible solution for cargoes.” Clarkson, who regularly writes syndicated articles, says: “You get into it prior to the start of the season Armacup has also extended this and don’t know what it is that’s tingling the back of your head, but think, of our hard line on vessels decision to another of its vessels, ‘this thing’s good’. There’s only been one car in the past 12 months where believed to be infested with stink the Lake Como. “Considering the I’ve had that feeling.” bugs. This is about ensuring a outcome of the Triumph, Lake dangerous pest doesn’t get a Como will not continue its voyage Marque recalls cars due to electronic issue with engine chance to establish here.” to Australia and New Zealand. Toyota NZ is calling back 169 hybrids because their fail-safe mode may Gilbert adds the interceptions “We are currently working on result in the engine stalling. indicated the cargo was likely to possible alternatives for its affected It follows the company recalling 2.4 million hybrid-electric cars, mostly be infested with stink bugs and cargo.” Priuses, worldwide to remedy the defect, which increases the risk of crashes. he believes the ship itself was also Some stink bugs were found on- The call-back in the US includes various Prius models built from 2009-14. contaminated. board the Triumph in Brisbane while A spokesman for Toyota NZ says: “This is a precautionary recall due The Carmen is the first vessel it was en-route to Auckland via to the possibility, that in the event of an internal component failure, the to be ordered to leave New other Australian ports – as reported hybrid system could shut down instead of going into fail-safe mode.” Zealand waters since the start of in the November issue of Autofile. the 2018/19 stink-bug season in The MPI says BMSBs have spread Swift ratifcation needed to avoid adverse outcomes September. to the US and Europe from Asia The Japan Automobile Manufacturers’ Association has welcomed the In February, four roll-on, roll-offs although they are unestablished in agreement on the UK withdrawing from the EU. arriving from Japan were turned New Zealand. It hopes ratification by the UK parliament and EU member states is around for biosecurity reasons. This “It’s a sneaky pest that we’ve swift to avoid the adverse consequences a “no-deal Brexit” would have for resulted in low volumes of arrivals caught at the border many times, corporate activities and consumers. in that month and March, before hitch-hiking on passengers and in Chairman Akio Toyoda says: “Free trade between the two based on huge amounts of vehicles crossed imported goods,” says a spokesman. regulatory harmony will be needed to maintain the automotive sector’s the border in April. “So far we’ve managed to stop competitiveness in the UK and EU. We hope clarity will emerge in regard Meanwhile, the Department of it settling here. They’re hard to see, to the relationship as soon as possible after the start of the transition on Agriculture and Water Resources hard to kill, travel far and breed fast. March 29, 2019.” (DAWR) has made the “irrevocable “These bugs could be a decision” for Armacup’s Triumph damaging economic pest and Dates announced for bigger show at more venues to leave Australian territory after household nuisance. Known to feed The 46th Tokyo Motor Show will be held from October 24 to November 4, being reinspected. heavily on a variety of plant species, 2019, primarily at Big Sight in the city’s Ariake district. The shipping company reports they would attack grapes, kiwifruit, It will be open to the public for a longer period and expanded to it was determined on November 23 apples, citrus and stone fruit, corn include more nearby venues, such as the waterfront. that the biosecurity risks associated and other valuable crops.”

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For more information, call (09) 257 0050 WWW.IBCJAPAN.CO.JP www.autofile.co.nz 13 paris motor show Realism hits industry hard he Mondial de l’Auto at the Porte de Versailles exhibition centre traditionally features Ta host of new offerings from the world’s biggest manufacturers. But this year, upwards of a t dozen marques – including Ford, Volkswagen, Opel, Volvo, Rolls- Royce, McLaren and Bentley – failed to exhibit in the French capital. And some naysayers, including national European media outlets, put their knives into Paris Motor The Bugatti Divo Show ahead of its October 4-14 run with stories pondering if it was “the all new car registrations from Jaguar Land Rover was among and an extra degree of negative end of the road” for such events. September, although EU measures those to criticise legislators for camber on the wheels. There was some grim realism for end-of-series vehicles allow for a lack of action to safeguard From 2019 onwards, the Divo with marques battling the limited numbers approved under the automotive industry, while and Chiron will be made at the downturn of diesel and new the old regime – the New European companies continue to grapple with brand’s headquarters in the Alsace Worldwide Harmonised Light- Driving Cycle – to be retailed until possible impacts of a hard Brexit with deliveries planned for 2020. Vehicle Test Procedure, which September 2019. – especially the likes of Nissan and measures fuel consumption and On top of that, there were Renault, which have UK factories. BRANDS COLLABORATING carbon-dioxide emissions as well concerns about selling cars in As for the cars in Paris, Bugatti BMW has decided against as pollutant emissions. the US due to the tariff war and stunned the crowds on its home developing an M version of its The new testing applied to Brexit’s uncertain effects. turf by unveiling the Divo. All 40 upcoming Z4 roadster, despite units in the launch’s limited series benchmarking the convertible on – each with a price-tag of about its high-performance M2 coupe. NZ$9.13 million – were sold after The Z4 will have three engine presentations to customers. variants. They include a two-litre The marque wanted to create 20i with 145kW of power and VEHICLES WANTED a super sports car different in torque of 320Nm, the 30i with character to the Chiron that would 190kW and 400Nm, and the M DEALERS BUYING NOW still be recognised as a Bugatti. Performance M40i with 250kW and The Divo has an eight-litre W16 500Nm from its inline six-cylinder. engine with output of 1,103kW. The company didn’t consider a The aerodynamics have been fine- full-on M version to sit alongside tuned, and suspension and chassis the M3, M4 and other siblings settings modified. It’s 35kg lighter because volumes would have and has 90kg more downforce been too small, while a high- than the standard Chiron. The performance hybrid would have 0-100kph dash takes 2.4 seconds been too niche an offering.

and its maximum speed is limited The Z4 is the result of a to 380kph. collaboration between the German The rear pulls its weight via a marque and Toyota, which will wider and deeper diffuser, which launch the mechanically related LATE MODEL FORDS & MAZDAS WANTED splits each side of retrimmed Supra coupe next year. Both cars are quad exhausts, and a 1.8m-wide based on BMW’s Clar architecture hydraulic wing. There are stiffer underpinning the new 3 Series and springs, dampers and anti-roll bars, other models.

Hyundai’s new i30 Fastback N Call Jason Robb Ph 0274 133 222

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14 www.autofile.co.nz paris motor show

The Lux A2.0 sedan from new car manufacturer, Vinfast BMW’s all-new Z4

t POWERING INTO FUTURE 0-100kph in 6.4 seconds with the manufacturing operations in production in September 2019. Future Skoda RS variants are likely performance shaving 0.3 seconds October 2017, some redundant With much of the engineering to use electrified powertrains off. Its maximum speed is 250kph. staff have found roles with VinFast, work being done in Austria using with the Czech marque’s global Inspired by motorsport, the N the fledgling automotive arm BMW technology, the company chief executive, Bernhard Maier, range is derived from Hyundai’s of Vingroup that has property, is starting with luxury cars before saying the plug-in hybrid Vision participation in the FIA World Rally retailing and education holdings in moving into other segments. RS hot-hatch concept provides a Championship and the Touring Car the Asian country. The Lux vehicles shown were glimpse of the performance sub- Racing international series. Due to launch two products next powered by superseded BMW N20 brand’s future. It also previews the year, it brought in former England two-litre petrol engines. They are next-generation small car that will STRATEGY FOR ELECTRIC football legend David Beckham to rear-wheel drive with an all-wheel- ultimately replace the Rapid. Hybrid technology being show off its prototypes in Paris. drive option on the SUV. The company uncovered its developed will boost the efficiency The 5 Series-based Lux A2.0 As in Australia, General Motors high-performance diesel Kodiaq RS and performance of AMG’s four- sedan and X5-led SA2.0 large SUV halted car-making in Vietnam last in Paris – the first SUV to wear an RS litre bi-turbo V8 in its models, says are based on hand-me-down year. VinFast has bought rights to badge. It produces 176kW of power Mercedes-Benz, although the six- BMW platforms and engines with its products and plans to build a and 500Nm of torque from its twin- litre V12 will go out of production Pininfarina designs. small GM vehicle under licence for turbo four-cylinder engine. after the current S65’s lifecycle. The company is building mass consumption. The company The Vision RS’ plug-in hybrid AMG has downsized its V8s a factory in the port city of has no immediate plans to launch powertrain includes a 1.5-litre from 6.3 litres to 5.5l and now 4l to Haiphong to start pilot production in western markets, but its ultimate TSI petrol engine and an electric meet fuel efficiency and emissions in March next year ahead of full aim is to export. motor for total output of 180kW, a demands over the past several 0-100kph time of 7.1 seconds and years. However, the V8 will figure an electric range of 70km. in the plug-in hybrid AMG GT four-door flagship with as much as PERFORMANCE PACKAGE 600kW of power. VEHICLES WANTED Hyundai revealed the 2019 i30 The idea is to match the 470kW Fastback N, which is the second V8 with electric motors producing model from its N Performance more than 100kW. The aim is for Volkswagen division after the i30 N hatchback. a vehicle that can smoke many It features the two-litre opponents on track days and turbocharged engine first commute on electricity. Toyota introduced in the i30 N. Its AMG’s strategy on electrification standard package delivers 184kW is to develop hybrids across its Mercedes Benz and uses 7l/100km on the official range with some using Formula One combined cycle. The performance technology trickling down from the package’s vital statistics include new AMG One hypercar, which mixes Nissan 202kW and 7.1l/100km. a Mercedes F1 1.5-litre V6 with high- Maximum torque of 353Nm performance electric motors. comes in both specifications. Over- Skoda boost further increases torque up NEW MARQUE BORN to 378Nm and is activated when Former Holden engineers from the maximum threshold is reached. Australia are helping to build a Lexus The i30 Fastback N with the company from scratch in Vietnam. standard package accelerates from With the marque closing its Kia The plug-in hybrid Vision RS concept We are always looking to purchase late model NZ NEW CARS AND COMMERCIALS miles motor group PAUL CURIN 0274 333 303 [email protected]

www.autofile.co.nz 15 EV focus Get punters behind the wheel

esearchers can sometimes Leaf. He was obviously will gain its own independent advice. Perhaps be sneaky, very sneaky, such concerned for me and momentum once more you could have a list of names of as those in a university group asked, “do you know are visible and available. EVangelists from the local EV glee Rwho visited 82 dealerships in five something no-one else A recent survey club who are prepared to talk to Nordic countries posing as potential knows about EVs or are suggests if you can get prospective buyers. buyers of electric vehicles (EVs). you stupid”. the customer to take a test Some respondents put in They wanted to hear sales At least that drive, the EV is very likely hours of research, and relied pitches, but the stealth-test conversation ended to sell itself. heavily on media at 20 per cent results cause concern – most were quickly. Many specialist Henrik Moller, co-founder, A few months ago, and websites at 15 per cent to Flip The Fleet actively steered away from electric EV dealers find they have Flip The Fleet asked check out EVs. Women were most cars by sales people. to spend more time explaining the owners what the most important persuaded by test drives, while On more than three-quarters of practicalities and benefits of EVs information was for making their younger buyers relied more on visits, dealers didn’t even mention to fretful buyers who are naturally decisions to go electric. websites and social media. they sold EVs. On two-thirds of quite wary of new technology, Twenty-seven per cent were There are some great EV occasions, sales people directed especially something as expensive most persuaded after driving an owners’ Facebook groups in them towards combustion vehicles. and necessary as a car. EV. A hands-on experience of the New Zealand with helpful – and In many instances, employees were EVs are likely to get a fairer rap quiet, smooth and peppy ride is occasionally unhelpful – advice. dismissive of electric cars, gave when most yards have one for often a clincher. So, give punters a They give confidence to buyers incorrect information about matters sale. There’s no incentive to get go behind the wheel. If they don’t that a local support network is such as range, tax incentives or facts straight if the dealer doesn’t seem too wobbly or dodgy, invite there to help if need be. charging experiences, and depicted have one to sell. The EV revolution them to take one home for a few There’s no doubt a lack of Main information source them as an inferior option. PURCHASING INFLUENCES days to test suitability for daily reliable information is holding It would be a concern if this PURCHASING INFLUENCES mobility needs. back uptake. Only 13 per cent sort of bias is putting people off The survey also showed what of Kiwis said they were familiar Test drive 27%buying EVs in New Zealand – we dealers will know already – with EVs according to research need to sell more EVs to reach the buying a car can be a complex by the Energy Efficiency and Word of mouth 20%government’s goal of a net zero- Other and personal process. A lot Conservation Authority. It’s a 17.2% 19%carbon economy by 2050. of consideration may go great idea to assess business Media Community event 2.0% When a dealer disses Test drive on before people reach opportunities from its Dealer’s 26.5% Website 15%electric cars out of hand, your yard, and most get Guide To Electric Vehicles available Community event that’s2% missing a sale and information and advice at www.electricvehicles.govt.nz/ great opportunity to Website from multiple sources. assets/resources/dealers-guide. Other 17%match the customer’s 14.9% As well as test drives, pdf and you can give customers a need against the capacity word of mouth was a key copy the Buyer’s Guide To EVs from of an affordable EV. Word of mouth influence in the survey. www.eeca.govt.nz/evbuyersguide. Actually, I’m impressed Nineteen per cent of Dealers have a crucial role in Media 20.1% by many specialist EV 19.2% buyers trusted the advice of helping remove the ignorance dealers in New Zealand. Most friends, family and other EV barrier to EV uptake. After all, they have done their homework, and owners before switching. themselves are early adopters, and accurately explain their good and A wily farmer once told me, deserve our collective thanks for bad features. It is mainstream “I try not to take advice from their courage, skill and foresight in traders who haven’t got EVs on their The “other” category includes sources such someone who wants to sell me helping to transform our country’s as watching environmental and tech-savvy yards yet who are more of a worry. films, attending lectures, seeing “what could something”. Although some EV future transport. be” on overseas trips, chats with car dealers, About two years ago, I asked a and mirroring family and friends’ purchases. owners trusted and appreciated dealer if he would buy my Toyota Flip The Fleet’s September 2018 survey dealers’ detailed knowledge, Henrik Moller is a retired sustainability received 535 replies from EV owners, 410 of scientist. Extra research by Daniel Myall Fielder so I could purchase a Nissan which included reasons for answers. others preferred more and Dima Ivanov. Visit www.fipthefeet.org

Live EV listings on Trade Me: New EV listings on Trade Me: EV watchlists on Trade Me: Top 5 EV models Average listing price listed on Trade Me this month: for the month: Eye on EVs -3.8% +52.6% +20.9% +133.6% -41.4% +57% • Nissan Leaf • Renault Zoe $24.9k • BMW i3 • Hyundai Kona Compared to Compared to Compared to Compared to Compared to Compared to • Mitsubishi last month prior year last month prior year last month prior year Outlander * Figures as per the end of November 2018

16 www.autofile.co.nz

1 EV focus Battery unaffected by heat treatment

process set out by the heat treatment remains with tester’s report states. “However, that hot air flow may directly enter Ministry of Primary importers.” time is a significant factor as this battery,” the report states. “In Industries to prevent Fears had been expressed if they are being charged or this situation, the cells would be stinkA bugs getting into the about lithium-ion batteries discharged. A brief rise above exposed to air temperatures that country is unlikely to affect standing up to the process, so 45°C, or even in excess of 60°C, can exceed 80°C. traction batteries in Nissan Leafs. VIA ordered the test at Genera would cause minimal degradation. “Due to the fact the i-MiEV is That’s the view of VIA (the and BioVapor’s facilities, Ports of “It’s safe to say the heat small with little mass, the heating Imported Motor Vehicle Industry Auckland. treatment caused no damage. The process would be fast so exposure Association), which has had A Leaf was chosen because it’s maximum measured temperature time should be short. There will an independent trial conducted the most commonly imported EV of 36.6°C was well-under any level be some heating to the exterior of on a 2013 model with NZTA and many other electric cars have that poses risk to the battery in battery cells, but it’s unlikely there officials observing. similar configurations, although a degradation or danger to operators.” would be significant heating to During the heat-treatment Mitsubishi i-Miev test is planned There is confidence the test on the cell core. process to hit the required 60°C because its battery set-up is different. the Leaf would apply to other EVs “Risks relating to i-MiEV for 10 minutes, the greatest During the process, ducting with fully sealed batteries, but the batteries could be mitigated temperature recorded by sensors to deliver and recirculate heated i-MiEV’s cooling system flows air by heat-treatment operators attached to the electric vehicle air was pumped inside and from the climate-control system ensuring they aren’t treated in (EV) was 80°C. underneath the Leaf, with eight through the battery housing. The the chamber with much larger “The highest recorded by temperature sensors put inside. air is exhausted through an outlet vehicles and they are left in internal sensors was 36.6°C The test took about 45 minutes at the top rear of the casing. running mode, for say 10 minutes and within the optimum operating – slower than typical – and the “It’s likely under heat treatment afterwards, to cool down.” range of 20-40°C for lithium-ion range of temperatures was batteries fitted to it,” says Malcolm greater than normal, so it likely Light EV ownership Yorston, VIA’s technical manager. represented a “worst-case scenario Pure electric Plug-in hybrid “The result alleviates as far as heating the car and Individual 5,911 72.9% 1,576 59.1% concerns and no other parts of battery” with the latter probably Company 1,623 20.0% 1,045 39.2% the vehicle showed ill effects. subjected to maximum heating. However, the commercial “Lithium-ion batteries degrade Other 572 7.1% 46 1.7% decision processing EVs through with heat from around 45°C,” the “Other” owners are typically central, regional or local government

Monthly light EV registrations - new and used import EV percentage share of registrations 700 2.25% 650 New light Used light 2% 600 550 1.75% 500 1.5% 450 400 1.25% 350 300 1% 250 0.75% 200 150 0.5% 100 0.25% 50 0 0% Jul Jul Oct Oct Apr Apr Jul Jul Jul Feb Feb Jun Jun Nov Sep Sep Aug Dec Aug Oct Oct Oct Mar Mar Mar Mar Apr Apr Apr Feb Feb Feb Jun Jun Jun Nov Nov Sep Sep Sep Aug Dec Aug Dec Aug Mar Mar Mar May May May Source: MoT, November 19 Jan 2017 Jan 2018 Jan 2016 Jan 2017 Jan 2018

Top 5 EV models Average listing price listed on Trade Me this month: for the month: Eye on EVs • Nissan Leaf • Renault Zoe $24.9k • BMW i3 • Hyundai Kona • Mitsubishi Outlander * Figures as per the end of November 2018

www.autofile.co.nz 17 industry profile Financing love for vehicles ichard de Lautour is proud to be chief executive of the finance company he hadn’tR necessarily held in high regard during his earlier years in the industry. He joined Instant Finance in January 2003 after two decades with Allied Finance. The move t followed the earlier merger of Pyne Gould Corporation’s subsidiaries Finance & Discounts and Allied Finance. Then general manager of the latter, he missed out on being CEO of the combined entities. Allied subsequently acquired Frontline Finance and Pyne Gould acquired MARAC, which was eventually merged into Allied. “It would be fair to say that at the time the business’ interest in and focus on the motor-vehicle industry was waning,” he says. Richard de Lautour, with his wife As a result, de Lautour left in 2002 Ros, accepting the Financial Services and, after a few months’ consultancy Federation’s lifetime achievement award work, was persuaded to take on the top job at Instant Finance. 47th year, has never failed to meet Three decades de Lautour’s first job. At the time, “At the time, Instant was in its obligations, and survived the it was a Morris, Land Rover and a difficult position after a failed 1987 share-market crash, finance of change Triumph dealer. Two years later, he management buy-out and company collapses in 2007 and Looking back to the early days of joined Colonial Motor Company subsequent exit of the-then general global financial crisis (GFC). 1982 makes Richard de Lautour and worked in accounts, and then manager along with 30-odd staff “We funded from the public, laugh. “There were crazy rules and in new-vehicle sales at Stevens to set up Geneva Finance. It was but when Provincial Finance, regulations then. From memory, Motors, Lower Hutt, until 1972 a business I hadn’t contemplated Bridgecorp and others triggered you couldn’t buy a new passenger when he left for London on his OE. working for, but the prospect of the virtual collapse of the vehicle on finance unless you had During nine years in England, taking on a branch-based retail non-banking sector, retaining a 50 per cent deposit, but this he worked for a Ford main dealer business – and one that at the investor confidence was an didn’t extend to commercials. in South Kensington. In return time was down on its luck – was a uphill battle. Fortunately, we had “Innovative dealers would for agreeing to remain in the UK, challenge I couldn’t resist. back-up in the form of access to take hatchbacks and station he was given the opportunity to “I visited the Onehunga branch wholesale funding lines. In 2009, wagons to the local panel beater, establish a rental-car operation. in Auckland. It was full of happy the remaining $20 million in and have the back seats welded Over time he also set up a customers and happy staff. Walking debenture investments was repaid down to transform them into vehicle-leasing operation with up Onehunga Mall for a coffee with early and in full to investors. commercials. Customers would Ford Credit. He and then-girlfriend the branch manager was like being “It was a character-building take delivery and go straight back Ros – later to become his wife and with royalty. Most of Onehunga period in 2007/08 for those who to have the process reversed. mother of their identical twin boys knew her but, more importantly, survived, and one you look back “One thing you learned back and a daughter – returned to New respected her. That was when on with a sense of shame given the in those days is that people will Zealand at the end of 1981 where I realised there was something behaviour of many operators and usually find their way around he had a job prospect lined up. special about the relationship the financial misery inflicted on mum- dumb rules. “Barry Neville-White, who company has with its customers. and-dad investors. The end result “Our industry has had owned Jerry Clayton BMW, was a “Our key strengths include was that for many years finance constant legislative change for director of Collingwood Holdings, unbelievable customer loyalty. The company executives were the least 10 to 15 years and, by and large, a public company with interests in knowledge branch staff have of trusted people in New Zealand – it’s better off for most of it. The the motor-vehicle industry through customers, their extended families even ranked below politicians.” finance sector is mature and in Mitsubishi dealer Auckland Motors. and the community is extraordinary, good shape, although there’s “Barry regularly visited the and one of the reasons the FROM BOTTOM UP a risk increasing new entrants UK and rented vehicles off me. In company has stood the test of time.” Being a management trainee at may create oversupply, which August 1981, he returned a car Instant Finance, now into its City Motors in Dunedin in 1968 was historically ends badly.” on a Saturday and was told by

18 www.autofile.co.nz industry profile

Richard de Lautour’s 1988 Porsche Carrera Club Sport. The Guilia Quadrifoglio It’s thought to be one of only two in New Zealand arriving on a transporter t staff the reason I wasn’t there was ownership and in 1993 established seeing old Allied colleagues in because I was in Germany and BMW Finance, which was a five- senior positions in the motor- chasing the last few Grands Prix year joint venture with BMW AG. “Cars are in my vehicle distributor and vehicle- before returning to New Zealand “I had some of the best years finance sectors. These people have at the end of the year. of my career working with Geoff blood. We have significant knowledge, and a huge “A week later, I got a call from Fletcher and BMW. That included understanding of the industry Barry Graham, company secretary the opportunity to be involved too many, it’s a and what makes it tick. You only of Collingwood Holdings, saying with Lyall Williamson, and great weakness” enjoy success when surrounded by they were interested in starting up establishing the championship- competent people.” a lease business in Auckland and winning BMW Touring Car team met by the provision of BMW fleet asking if I knew of anyone who with Brett Riley, Craig Baird and vehicles for five years. As company REWARDED FOR WORK might be interested. I came back the-late Jason Richards. cars go, it doesn’t get much better The Financial Services Federation’s and set up Motor Fleet, which was “BMW Finance built and than that.” lifetime achievement award only the second or third business owned the transporter, which In 1998, Allied established was presented to de Lautour in in New Zealand providing contract was something a bit unusual Nissan Finance, a joint venture with October. He has served on its hire, full-maintenance leasing.” for a finance company. It’s great Nissan Japan, and de Lautour says executive committee for more In those days, vehicles had to be to see some 24-odd years later he has always been fortunate to than 20 years, including terms as registered as rentals, but couldn’t that vehicle in International have had talented people around chairman and acting chairman. be rented for more than three Motorsport’s colours is looking as him to whom he credits the success “I’ve enjoyed the camaraderie months without being deemed good today as it did back then. of Allied and Instant Finance. of great people in the industry leases. The upshot was that when “The real icing on the cake was “I get a lot of satisfaction when and federation, which I’m a huge signing up for longer than that, my cost to the joint venture being looking around the industry and supporter of. It’s wonderful to customers were presented with see it in such good heart and massive piles of successive three- functioning as a serious lobbyist monthly rental agreements. From Minis for the industry.” “Collingwood Holdings also Looking to his future, the owned a company called Allied 68-year-old is retiring in June. Finance and Investments with to Alfas While hoping to retain some one staff member who received Richard de Lautour’s first car was work-business interests, he’s also A Riley Elf hire-purchase agreements from a four-year-old modified Mini keen to spend more time with his Auckland Motors,” recalls de he bought in about 1968. It was and operated Auckland Motors grandchildren, and to participate Lautour. “When she ran out of green with a cream roof. European,” says de Lautour. “I in Porsche and Alfa Romeo owners’ money, she would duck down to “It had been rolled and I had had several 75s, including a nice club activities. NZI, discount the paper and come it straightened. I didn’t own it for Twin Spark. Since then, I’ve had He and his wife would like to back with a cheque to fund the long and replaced it with a dark- a 155 and 156. My last company build a house on land they have next few weeks’ lending. Motor blue Riley Elf, which was really car was a 147 GTA, which I in Wanaka, and spend more time Fleet grew and Collingwood a Mini with a Riley badge and bought while weaning myself off there because they have a strong Holdings morphed into Corporate extended boot. company vehicles. connection to Central Otago. The Investments Ltd [CIL]. “Before I moved to Lower “Cars must be in my blood as I couple also have a “love affair” “CIL’s board saw an opportunity Hutt, I bought a proper Mini – a have more than I need, including with Italy and go there every year. in the wider vehicle-finance green Cooper with a white roof. a Giulia Quadrifoglio and Renault “My father and two brothers sector. In 1985, Allied Finance and I owned another and then a Fiat Megane RS 275 Trophy – it’s a were in the Allied Expeditionary Investments changed its name to 125. When I moved to Stevens shame the Alfa is only available Force. After the North African Allied Finance and issued its first Motors, I got my first company as an automatic. campaign, they ended up in Italy debenture prospectus. That was car – a 1971 Ford Escort 1100.” “Tucked away in the garage is a and Monte Cassino before moving the start of the real journey. He has enjoyed the use of 1988 Carrera Club Sport. I think it’s up to Trieste towards the end of “By 1991, things weren’t going company vehicles for most of his one of only two in New Zealand World War II. There has always well at CIL and Allied Finance was career. and one of 52 right-hand drives been a connection with Italy in sold to Pyne Gould in 1992. Allied “In the 1980s, Auckland Motors ever built. I believe Porsche only the family and for some reason we continued to flourish under Pyne’s gained the Alfa Romeo franchise made about 340 in total.” seem to have inherited that.”

www.autofile.co.nz 19 Ensure stock ready for buyers ow many of the vehicles Or it’s a trade-in that if your vehicle isn’t presented as well as they can be. at your dealership are you’ve got advertised, presented well is that they This isn’t just the yard-hand or ready in every aspect if but forgotten to get will start having its value groomer’s job either. This is every Ha customer was to walk onto your groomed since the eroded in their mind, sales person’s job too. premises wanting to view, test previous owner and and also have concerns If you see something that isn’t drive and purchase any one of the their years of dust, about its condition. They as perfect as it can be, then clean many vehicles you have in stock crumbs and children’s will then begin to look for it, fix it and do whatever it takes to right now? fingerprints are all over more problems, or have make sure you have the highest If you say all, are they really? If the inside. MARK GREENFIELD more reasons to negotiate chance possible to sell it to the they are, then read no further and There are a heap of Motorcentral on price. next customer who walks through congratulations on the disciplines various scenarios and areas where I’m sure old stock on the yard the door to view it. After all, if you must have achieved through a vehicle could not be presented is also a great example of this you are in sales your income will the dealership and team to ensure in its optimal way to ensure high because it hasn’t been touched probably depend on it, so why not every car is 100 per cent ready at levels of customer satisfaction so for months since the photos were take ownership of how cars – your any point in time. you get maximum price for the car. done, and chances are they don’t earning potential – are presented. On the flipside, I would go as far The important thing to quite represent what the customer Another area with vehicle as saying there will be hundreds – remember is that at any time a may have seen online. presentation to a customer is in if not more – vehicles throughout customer is very likely to arrive Anyway, a poorly presented the preparation, especially when the country available for sale that at the dealership unannounced vehicle inside and out starts to give they want to go on a test drive, and aren’t ready for customers to view. with the intention of purchasing a your prospective customer, who that’s fuel and the battery. You may think they are, but vehicle from you, and in most cases, was keen to buy when arriving, I’m not going to start on this one, on close inspection from that a specific one they have spotted many reasons why not to purchase, but it makes me cringe every time I discerning buyer you can begin to during their online research and and either drive the price down, or see a customer standing next to a car realise that they just happened to they see that you have for sale. feel the need to reconsider their while a salesmen tops up the tank walk in and view the vehicle a sales That customer is not there to “just options and wait until they view with petrol from a can, and also has person or the dealer principal has look”. They are there to inspect the another car on their list. the bonnet up and the jump-pack been driving for the past week, vehicle and if they like it, they will It’s so simple to make sure trying to start the flat battery. It’s not and it’s not clean inside or out. buy it. But what begins to happen at all times that all vehicles are the way to create an experience your customer will remember positively. The moral of the story from this article is the majority of customers who arrive at your dealership are coming in with the intent to buy from you. It’s in your control as to whether you start to give them plenty of reasons why not to buy, or why they should drive the price down, or why they should just leave and look somewhere else. They are yours to lose, so be prepared and don’t lose them.

Motorcentral’s dealer solutions team has tools and ideas that can help you understand your customers and your Having all vehicles on your yard dealership’s performance. For more ready to be sold is essential information, call 0800-623-687 or email [email protected].

20 www.autofile.co.nz news Classic continues with record entry

his year’s golf classic that’s not just late arrivals on the hosted by Provident 19th. Last year we had 90 on the Insurance attracted more course, this year 102. thanT 100 entrants, from car dealers “It’s great for clients to get away to other industry members. from their dealerships, and have a The winning team at the event bit of a blow-out with our staff and on November 15 was Winger others from the trade, and thanks Hamilton. Papatoetoe Auto to UDC Finance for supporting the Electrical was runner-up and North half-way tent and refreshments. Harbour Ford & Mazda came third. “Our golf day has been running The longest drives were by for five years now. It’s a great Lawrence Proffit and Judith Mita, central venue for people from while Jeremy Foley and Sophie the Waikato, Bay of Plenty and Mears came closest to the pin. The Auckland. It attracts dealers from as award for best-dressed team went far afield as Whangarei, Wellington The winning team from Winger Hamilton – Chris Pelletier, to SD European. and Christchurch.” Michael Bryant, Paul Burborough and Alan Beang Sunny conditions prevailed at Andrea Fuehrer and Sharon Lothian of Quantium, Lee Thomas of Zic Motor Oils, John Hefford Nigel Grindall and Simon Cosham of Moana Riverside Golf Club in Hamilton. A and Josh Quartermaine of CFS Finance and Jaques Gray of Provident Insurance, Blue, and Matt Chong of Be Forward cart delivered refreshments around Mike Tyler of Autoterminal and Ken Quigley of Jacanna the course, while there was a barbecue on the 12th and 18th holes. “We were pleased with the turn-out,” says Steve Owens, chief executive officer of Provident. “Each year, numbers have grown – and

Sales to lead to expansion n automotive software in Australia, here, in the UK and company says it’s business Europe. Offerings include trade as normal for clients after loyalty, customer experience, service Abeing bought out. retention, customer-relationship Auckland-based AutoPlay is now management and analytics. part of the Marque Group, which Brown says: “We’re excited a A better deal for the has its headquarters in Sydney. company with a drive to offer the “We’re excited to be part of best outcomes for clients has taken the group, and working with the reins. This group operates in Motor Vehicle Trade its companies to build on this 24 countries, so we’ll be able to success and boost our operations learn from that and bring back nFlexible credit facility available to fund in Australia,” says Craig Brown, knowledge for our customers.” vehicles in transit or on your yard AutoPlay’s founder. He was approached by Pemba He’s staying on as managing Capital Partners, which owns the nAccess to stock when you want to buy, director and says nothing will Marque Group, about 18 months not only when you have the available cash change for clients with customer ago. “It has always been my vision nFree up your capital and grow service and development functions to see AutoPlay expand into other your business being retained this side of the ditch. markets and this deal gives us a “It will take three or so months platform to do so.” nOnly available to registered to come up with road-map changes Gary Martin, chief executive motor vehicle traders and implement them,” Brown told officer of the Marque Group, says: Autofile. “It’s steady as we go while “AutoPlay’s innovative solutions looking at other areas to create more have become a backbone tool of value for the group and our clients.” most franchised dealerships in The Marque Group has bought New Zealand. We look forward to AutoPlay to expand its footprint. It helping it grow.” Ph: 09 320 5646 provides “data-chain solutions” to Visit www.autofile.co.nz for Contact us now to find out more www.autobridge.co.nz vehicle sales and after-sales sectors more on this story.

www.autofile.co.nz 21 via news Association looks to the future pportunities are and those sorts of things. To Intelligent Transport Systems NZ. He also referred to the Takata beckoning on the do that, it has to get rid of “The reason is to represent airbag recalls as “a big exercise – horizon for the used the old fleet, so there will be our industry to have an 600,000 vehicles in New Zealand Oimported-vehicle sector as the opportunities.” understanding of what’s coming to be recalled”. government looks to change the Vinsen said about 175,000 at us, to think about impacts Graeme Macdonald, North fleet’s make-up. vehicles are set for the scrapyard on our businesses and how to Island branch chairman, said VIA That’s the view of David Vinsen, this year – up from around 140,000 prepare. Even if we can’t predict was working with the industry chief executive of VIA (the Imported units in 2017. “That’s a key number what’s going to happen and to keep businesses open and Motor Vehicle Industry Association). as we can’t refresh the fleet unless when, at least we’ll have an idea.” securing future pathways after He tackled a host of issues we get rid of the old vehicles.” Guests at the dinner at some hard times in 2018. faced by the industry over the He added there would be Auckland’s Harbourside restaurant “We recognise how tough it past year at the association’s significant other changes to the on November 27 heard VIA was has been for you and it’s been Christmas dinner last month. industry, such as moving to other expected to take a leadership role. tough for us,” he added. “We’re “I’ve talked over the past couple modes of transport and mobility as “When we had the stink-bug facing funding issues of our own of years of a benign environment a service as the government works crisis, my board’s instructions we need to address. We do it in where we don’t have much to towards connected journeys. were to take a leadership role,” the knowledge you’re facing the worry about, but that’s about to VIA is a member of the said Vinsen. “We did that and we same issues in your businesses. It change,” Vinsen told guests. “We electric-vehicle leadership group, are still doing it. That issue isn’t isn’t easy for anybody. have challenging times coming up. while Vinsen is chairman of yet over.” “We appreciate your support There will also be good stuff. – fiscally and, probably more David Vinsen delivering his speech “This government is Photos: Kit Wilkerson importantly, the support you give determined to change the fleet us as an association. and what comes into the country. “It’s about next year and 10 It’s keen to get a newer fleet for years on, and a thriving used- safety, economy, sustainability imports industry. I don’t know what that will look like. But if we don’t do our jobs now for you, it won’t be there or whatever form it is in, it will not be ideal for your industries. Let’s look forward to a better year in 2019.”

Visit www.autofile.co.nz for edited versions of speeches made on the night and an online gallery.

Graeme Macdonald giving his address Guests at VIA’s function The venue overlooked Auckland’s wharves

Advocate Advise Advise Connect • Advocate • Connect

Imported Motor Vehicle Industry Associaton

www.via.org.nz

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09 374 4436 Contact us [email protected] today www.nichibojapan.com Industry movers NZ labour market report TODD FULLER has joined Adtorque Edge as general manager for New Zealand. anaging poor they’re aware of points He has had a distinguished 30-year career with the performance to be discussed. Give 24 NZ Herald and New Zealand Media & Entertainment is a task many hours’ notice and let them (NZME). He started in its automotive department in dealershipM leaders and know they can take along 1987 with his most recent role there being head of managers don’t relish, and a support person. automotive. it’s something the person Fuller is known as the founder of the Driven brand. He spearheaded going through doesn’t enjoy DURING THE MEETING WILL ALLAN its launch in 2010, driving it from a single publication to the multi- either. However, it can be a Remember this is a two-way Hello Monday platform award-winning brand it now is. positive experience if done conversation and you want His marketing background has allowed him to spot a gap for a full correctly. to gather as much information as service automotive and lifestyle digital agency. Fuller’s research in this Keeping a track of your people’s possible to understand the cause of area led him to Adtorque Edge Australia followed by the Kiwi operation. performance will help when tough poor performance. Stick to facts and conversations are needed. points raised in your reasons to meet. TONY GIBSON, chief executive of Ports of Auckland For most dealer principals and At the meeting, discuss overall Ltd (POAL), has been appointed to Marsden Maritime leaders, managing performance can performance from what’s expected Holdings’ board as a non-independent director. be a minefield as there are varied roles to how the performance isn’t Chairman Sir John Goulter says Gibson has in your business with different tasks, meeting standards required, and “a wealth of experience in port and associated responsibilities and personalities. points of concern and the impact it’s companies, including marina developments and transport logistics”. If you’re concerned about one having on their performance. POAL owns nearly 20 per cent of Marsden Maritime Holdings of your team’s performance, follow It’s a two-way conversation, so with Northland Regional Council holding 54 per cent. It jointly owns a process. This ensures you’re you need to hear their response Northport with Port of Tauranga. consistent in approaching such and the factors behind their issues at your dealership and avoid performance. Take notes during the GEORGE BIGGS has been appointed managing personal grievances. meeting to capture the discussion. director of McLaren for Asia-Pacific and China. Ideally, you should have this Once you have discussed issues He was previously managing director of the documented in policies and and identified causes, agree on the Asia-Pacific region since July 2016, and will continue procedures so everyone’s clear about next steps and what needs to be to oversee the company’s sales, marketing and after- it, and it’s important to follow your done to improve. Set a date when you sales efforts in 10 countries including New Zealand. process because you can land in will follow-up to check in and see how In 2012, Biggs, who replaces Dan McElholm, joined McLaren trouble if you don’t. Below is step-by- things are going. With actions you Automotive in the UK. He has been based in Asia-Pacific since 2014 and step process to follow. agree on, ensure you put these in a has steered the region’s business growth by nearly 200 per cent. China follow-up letter after the meeting. and Asia-Pacific account for one-third of the company’s global volume. IDENTIFY THE ISSUE Find out if the person is okay. CHECKING IN ROCHELLE MORGAN has joined Finance Now as the Something outside work may be Ensure you stick to dates agreed to motor-vehicle manager for the Canterbury area. affecting performance. People check in, but also have informal catch- Her appointment follows the company reviewing its don’t turn up to fail. Your person ups. This shows you care and it’s also a automotive finance structure after continued growth over maybe going through a relationship good opportunity to see how they’re the past four years in the greater Canterbury region. breakdown, suffering illness or have going in a more relaxed setting. Morgan has a wealth of finance and insurance knowledge having a significant event, such as death, worked for the past 10 years as a business manager. impacting on their well-being. PROGRESS REVIEW Have they been provided Make sure you set up your review MARTIN BERRY has been appointed as a director of training in the area they’re not meeting in the same way as the initial the Turners Group. performing in? Is further training meeting. Agree on the date, areas to He has run large international businesses for needed? Have you had coaching discuss and that a support person the likes of ANZ, Citibank, Barclays and Standard conversations, and documented can go along. At the meeting, you Chartered, and more recently has focused on expectations and communicated want to discuss how things are going, entrepreneurial ventures. them? Your first formal conversation improvements to performance and Berry, a global financial services executive and entrepreneur, shouldn’t come as a shock. areas for improvement. founded and runs venture capital firm Brandhaus Capital Partners out After the review, agree if of Singapore with a focus on financial technology. BEFORE THE MEETING performance has improved and, if so, Put your request for a meeting in what needs to happen to maintain ALISON ANDREW has been appointed as a director of Port of writing, and identify areas you want it. If performance hasn’t improved, Tauranga, replacing Bill Baylis, who has retired. to address and why. Emailing this is consider a formal performance Previously CEO of Transpower, she was also global head of chemicals acceptable. improvement plan. Again, ensure for Orica, a director for Genesis Energy and held roles at Fonterra. Gather all relevant facts and you have documented the areas of discussion. Ensure you conversation and sent a follow-up TO FEATURE IN INDUSTRY MOVERS EMAIL [email protected] include these in your letter so letter with agreed outcomes.

24 www.autofile.co.nz f & i focus Getting in the swing for charity bout 90 players braved the aftermath of a deluge to complete 18 holes at A2018’s annual charity golf day in Auckland supported by Protecta Insurance and organised by the Rotary Club of Half Moon Bay. Stephen Glading, managing Phil Collings, Mark Savage, David McLister, Lawrence Proffit of UDC, Dass Pillay of Protecta, Peter Steel and Carl Fenn of Yes Finance, director of Protecta, welcomed Dougal Swift, Greg Penney and Bashir Khan, Nick Proctor and Gray Lynskey of UDC, Damion Kaukau of Instant Finance, Adrian Lee of the AA Mark Greenfield of Motorcentral and of Auckland Car Loans, and Simon Muir and 90 players to the event at Wayne Gillies of Brand Assist Ray Meharg of Protecta Pakuranga Golf Club on November 26 before setting out Thanks to the generosity of the ambrose format’s rules. many sponsors, all teams received After a light lunch and sudden a prize, while an auction raised downpour, the players teed off more than $20,000 for the Life undeterred by the weather, which Education Trust. improved over the 18 holes. There AA Motoring and Continental were drinks and a barbecue on the Cars held the naming rights to the ninth with the day rounded off with event, which they have supported Tuks Nelio of Finance Now, Colin Marshall of Scott Windelburn, Cole Sharp, Kerry Hoffman, Protecta, Brian McCutcheon of Autofile, Andrew Mat Fenton, Ralph Ball and Oliver Wolf, dinner and a prize-giving ceremony. for a number of years. Brough and Phil Ellison of Finance Now of Continental Cars First place went to Protecta’s Glading says: “We were assessor, Indie Assessing based delighted with the support from with new companies agreeing to taxpayer funding and money raised in Auckland. The team members dealers, financiers and suppliers sponsor a hole and enter a team. goes towards paying for work in the were Tony Nicholson, Damien to the motor-vehicle industry. The “Protecta likes to support community. The Life Education Trust Dougherty and Craig Batty. backing from this sector has grown organisations that receive no does a great job of doing that.”

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www.autofile.co.nz 25 newslooking back The month that was... December

December 16, 1996 December 2, 2005 Dealer arrests likely in new year Trade Me wholesale trial starts After an 18-month inquiry, the Serious Fraud New Zealand’s wholesale auction market was Office (SFO) was moving to clean up odometer about to get tougher with Trade Me starting to trial clocking in the used-vehicle industry. its new wholesale site. If it was a success, general Records from Japan established the average manager Sam Morgan said it could be converted reading for purchases by Kiwi importers was to a regular business line for the company. 100,000km with odometer rewinding in 64 per “It will be a learning exercise for us,” he said. cent of stock. “We’ve built a complete wholesale market where It was understood 42 cases were being manufacturers and importers sell to dealers, and we’ll be running our probed by the SFO, involving up to 15 motor-vehicle dealers. first auction this week.” Director Charles Sturt said a database of more than 2,000 vehicles mostly Business manager Mike O’Donnell said the 351 Japanese imports on offer imported in the past 12 months had been investigated. would be priced aggressively, with each car’s first bid becoming its reserve. The initial inquiry found about 10 per cent had mileage anomalies, but “People want clarity on prices,” he added. “Currently, wholesalers pay when more verifiable records were obtained it was established the average about $350 per car in traditional auction houses, and then buyers pay distance travelled by vehicles when registered here was 55,000km. a similar amount in buyer’s premium. We’re offering a similar service for Sturt said the inquiry had established substantial rewinding of $99 to the seller and at no cost to the buyer.” odometers in Japan by agents there at the request of New Zealand Auction houses had argued Trade Me wouldn’t provide the level of importers, but large-scale rewinding also occurred in this country after service or guarantees offered by traditional auctioneers. Regardless, importation and before compliance. more than 120 traders had signed up to participate in Trade Me’s trial. He added thousands of buyers had been “ripped off” by fraudulent traders. Sturt said there had been no evidence of an abatement in such dealings, even December 14, 2007 after it had become publicly known the SFO was starting an investigation. Competitive market drives down prices December 21, 1998 A positive picture for the new-vehicle industry, but an uncertain and less profitable forecast for used imports, Twelve months to sort systems collapse was predicted in the latest profit-focus industry It could be 12 months before the affairs of vehicle- overview by Deloitte Motor Industry Services. warranty company First Systems – formerly “The passenger car market has levelled out over Nationwide Guarantee Corporation – were sorted the past two years,” Deloitte said. To an extent, the out after it ceased trading on December 2. fall in large car sales was countered by a growth in An initial report by liquidator Anthony McCullagh the small car and SUV markets. estimated a deficiency of up to $3 million could be The report added: “Competition in general has intensified across all owed to unsecure creditors. segments, resulting in outstanding value for money, and the biggest A number of issues required investigation and it was unlikely winner must be the consumer.” administration of the liquidation would be completed within six months, In 2006, it was widely predicted that 2007 would result in a similar probably not until December 31, 1999. Only a minimal dividend to sales level of new cars. The strong performance in January 2007 was unsecured creditors was likely. reversed, however, with registrations in February to April being slightly During the year, according to the liquidators, all but three nationwide lower than those experienced in the previous year. franchises were sold to US-based Snap-on Tools for about $4.6m. As for the used-vehicle market, Deloitte said an oversupply of new While this provided the company with a substantial cash injection, it and used inventory, as well as generally deflating prices, had resulted in was too late to overcome losses being incurred on the warranty side of falling residuals and gross margins. the business. “Higher competition for used vehicles out of Japan, the softer New In 1995 and 1996, the company’s turnover was $5.7m and $7.6m Zealand market due to increased interest rates, lower disposable income respectively, which was substantially derived from warranty insurance sales. and regional pricing for used vehicles has led to brakes being applied.”

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26 www.autofile.co.nz news Car-handling facility to meet demand

onstruction work is available space and open up the expected to get under waterfront for public use, while way early in 2019 on a more reclamation of Waitematā Cmotor-vehicle handling building Harbour has been opposed. at Ports of Auckland Ltd (POAL). One solution is the car-handling The vertical storage facility building. for passenger cars, SUVs and Craig Sain, POAL’s general utes is seen as an efficient use manager of commercial of space on the waterfront, relationships, says: “We’re already which also removes the need for efficient at moving cars off the reclamation. wharf – they stay under three The project – part of the days on average. port’s masterplan endorsed by “We’re further improving Auckland Council earlier this year efficiency by understanding Motor vehicles wharf-side – has secured resource consent at Ports of Auckland data and working closely with for earthworks and its final design operational partners to alter is being drawn up. Freyberg and Jellicoe wharves – commercial vehicle volumes business rules, such as extending The building means cars and utilised for overflow. rose by 0.1 per cent to 297,678 operating times. light-commercial vehicles will be The port has seen strong units in the past financial year. “But it’s not enough to meet processed faster when coming growth in motor-vehicle volumes, Car volumes were forecast to growing demand for cars and the off vessels, and will be kept out which have tripled since 2009, increase by about four per cent city’s aspiration to open up more of sight until transported off-port. and growth is expected to during 2017/18, but were hit of the waterfront for public use, POAL handles nearly 300,000 continue although at a lower by the stink-bug crisis. Despite which is why we’re building up to cars and one million tonnes of rate. Most arrivals are destined disruption, average car dwell create more car-handling space.” heavy vehicles and project cargo for the Auckland region, with a times fell to 2.9 days from 2.93 in Email Jordan Hurinui, senior a year. Most comes through its small portion being transhipped the previous year. community engagement officer Bledisloe terminal, Captain Cook to other parts of the country and Vehicles are currently parked at [email protected] or visit and Marsden wharves, with the the Pacific Islands. on wharves. This has led to some www.masterplan.poal.co.nz for multi-cargo area – including Passenger and light- calls better use to be made of more information. Teeing off for quarter-century milestone utosure New Zealand has celebrated the 25th anniversary of its industry golfA day with more than 100 people from the motor-vehicle and related sectors joining staff to celebrate the occasion. Participants travelled from Wellington, New Plymouth and Colourful shirts on the course Hamilton for the company’s Time for a feed annual event at Pakuranga Golf Club, Auckland, on November 16. The team from Drury-based Motorsport Import Co took out the title with West Auckland Nissan securing the runner-up The winning team from Motorsport Import Co Shannon Beech, left, and Christina spot. The UDC team came in third. – Mike Hogan, Sean Hogan and Greg Lee Scoble, of Oxford Finance The post-play function included a dinner and prize-giving. dealers and suppliers come quite as long as Autosure, which March 7 at Harewood Golf Club, “It was a great day with a big together, and enjoy the company is in its 30s. It’s great to host the Christchurch, to celebrate “the turnout and we were lucky with of each other. event for clients, and say thank loyalty and support from our the weather,” says James Searle, “It’s a big achievement for our you to dealers and suppliers.” business partners without whom general manager of Autosure. golf day to be going for 25 years The company is planning such a great 2018 result wouldn’t “It was fantastic to see so many now. That’s a long time, but not a Southern Golf Classic on have been possible”.

www.autofile.co.nz 27 motorsport Rallying draws Asian marques back aced with a decline in brand awareness and sizzle – as well as a measurable declineF in sales as their association with “performance” leaks away – Japanese and other Asian car manufacturers are returning to rallying at the highest levels. Former rally mainstays have watched Hyundai’s massive success in recent seasons, and seen the sporting success of the marque Proton will make a return to the rallying scene with the Iriz R5 reflected in a new, harder edge and rising sales of sporting-influenced Evo X replacement with the aim of car will be driven by Lewis Bates. national campaign by Mellors models along with its hot N range. raising internal support for a full The team had its shakedown at Elliot Motorsport in the UK as a Japanese media reports return to top-level rallying. Rally Australia in November and precursor to establishing the main Subaru is now developing a sub- A Toyota Yaris AP4 is already the vehicles are looking similar to factory effort. compact hatchback with a 1.8-litre rallying in New Zealand although the factory Yaris WRC. Proton was last present in the turbocharged four-cylinder boxer with little factory assistance, while Malaysian marque Proton is to WRC with its Satria Neo hatch. It engine for a return to the World Toyota Australia is creating a rally make a full return to rallying with used Mitsubishi mechanicals, but Rally Championship (WRC) after its team to be based in Canberra an R5 version of its Iriz hatchback. was dropped when the road-car pull-out 10 years ago as the global running Yarises in the Australian Rally The move is aimed specifically at version ceased production in 2014. financial crisis struck. European Championship and operating from the Asia-Pacific Rally Championship The APRC starts in New sales have declined since the brand Neal Bates Motorsport’s workshop. (APRC) with it being the eighth Zealand with the International withdrew fron the sport. Harry Bates, Neal’s son, will drive vehicle to be homologated under Rally of Whangarei from May 3-5. Mitsubishi is known to have a newly developed A4-spec Yaris the R5 regulations. It will not include an Australian design studies under way for an with 220kW and 420Nm. A second An Iriz R5 was run in a limited round in 2019. Kiwi secures rookie title at Macau F3 arcus Armstrong has for sure, but I ended his competition definitely enjoyed year with a top-10 finish the atmosphere of Mat the Macau F3 Grand Prix to seal my first grand prix in the rookie title for 2018. Macau.” He finished the race in eighth He also witnessed position, 9.597 seconds behind the spectacular winner Dan Ticktum, who led from crash of Sophia start to finish. Floersch on lap four The crash involving Marcus Armstrong Sophia Floersch (car #25) “The race was okay, but I was of the race and says just struggling on the straights,” from track level the thought was that it was a fatal. We strength and energy-absorbing says Armstrong. “I couldn’t aftermath was “unbelievable”. Like were all very happy when we heard properties of the carbon-fibre compete with Juri Vips, who drove many, he thought the accident she was hurt, but okay.” chassis and the composite tub, past me straight away. wasn’t survivable. Armstrong says the outcome of which fits closely around the “It wasn’t an ideal situation “I hate to say it, but my immediate the crash was a testament to the drivers to protect them.

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28 www.autofile.co.nz motorsport Formula E considers city round

he futuristic cars of the all-electric Formula E series could be seen racing on Auckland’sT streets as soon as late next year. A consortium being fronted by Craig Cotton, chief executive officer of the NZ Innovation Council, is angling to bring Formula E racing to the country’s biggest city. He says the rights to host a round each year for five years will cost $14 million across central and local government. Cotton adds the consortium already has some corporate backers committed to supporting the project with seed funding to get the Formula E cars take to the street circuit in Paris Managing energy project under way. These include Vector, Sky City New Zealand Auckland’s attempt to bring teams backed by Audi, BMW, The concept of all-electric International Convention Centre, a Supercars race to downtown Citröen, Jaguar, Mercedes-Benz, international single-seater racing was born in 2012 the Giltrap Group, AUT and electric- Auckland failed largely due to fears Nissan, Porsche, ABB, DHL, Bosch when FIA president Jean Todt vehicle lobby group Drive Electric. raised about disruption of business and Michelin among others. developed the idea as a means “Our challenge is to reach and commuter traffic on already- Kiwi driver Mitch Evans races for to demonstrate the potential of agreement on a funding split gridlocked roads. Cotton says care one of the top teams in the series sustainable mobility. and secure the deal with Formula will have to be taken to minimise – Panasonic Jaguar Racing. New Alejandro Agag then founded E,” explains Cotton. “A recent disruption in the CBD. Zealand media first began asking Formula E, which made its global independent feasibility study “The Formula E format runs him about a race in the City of Sails debut in Beijing in 2014. shows the event would bring only across a weekend rather than more than a year ago. Now in its fifth season, the around $150m of economic impact Thursday to Sunday, and could “Auckland would be a great fit championship boasts one of the to New Zealand.” have much less impact on locals for it and I just hope the city gets best driver line-ups in motorsport with on-circuit technology ever- It has been reported in the past than the old Supercars plan. behind it like all these other big changing. few weeks that a circuit concept “It’s all about racing in big cities, cities,” says Evans. Season five will see 22 Gen2 cars has already met with the approval and it’s good at fitting in with Formula E has made a name for racing. These vehicles have double of Auckland Council. the requirements of cities such itself with inner-city street races the energy-storage capacity of the Formula E’s arrival marks it as a as Paris and Rome. Our plan is to in some of the biggest markets in Gen1 car, meaning it can complete concept whose time has come. A find a location to avoid any serious the world, such as New York, Hong a whole race so no more mid- proposal in the late 1990s to run a impact on downtown Auckland or Kong, London, Moscow, Beijing, event car swaps. round of the V8 Supercars as a street the lives of people.” Berlin and Buenos Aires. With 250kW of power, the Gen2 race in Auckland foundered on an Formula E was founded in 2014. If the funding can be agreed, can accelerate from 0-100kph in absence of support from the city The all-electric category is fast a response to Formula E needs to 2.8 seconds and go onto a top council and surrounding business. By becoming the biggest motorsport happen before Christmas to secure speed of 280kph. contrast, this proposal has garnered championship in the world as, the deal. Auckland could then Formula E is moving away from lap limits to timed races. With each interest from local government and one by one, the world’s biggest prepare to host a round in late round running for 45 minutes plus the corporate sector. automotive brands join. It features 2019 or 2020. one lap to reach the chequered “Formula E has a broader remit flag, energy management is key. than being just a motor race,” says Kiwi driver Mitch Evans drives for one of the leading Formula E teams Cotton. “It aligns well with our climate-change commitments to become carbon neutral and achieve 100 per cent renewable energy. It would suit downtown Auckland and offer a global showcase for the many success stories in New Zealand’s clean-tech sector.” In addition, the series is televised more widely and would reach a Craig Cotton is heading the team pushing more diverse global audience. for a round of Formula E here in NZ

www.autofile.co.nz 29 disputes

The case: Seven months after Damages awarded after purchasers buying a second-hand 2015 Qashqai, the purchasers discovered it had been imported from Australia as a statutory found out car was hail-damaged import write-off due to hail damage. The trader claimed its sales person had Background on the trader’s yard and asked condition because its Trade Me informed them the car had been written off and that information was James and Ana Dobbie discovered about its history. listing disclosed the damage. on its Trade Me listing. their 2015 Nissan Qashqai was Her evidence was that she However, Dobbie said the imported from Australia as a specifically asked if the vehicle was listing supplied to him related The decision: The tribunal statutory write-off after being hail-damaged and Murray replied to a different vehicle they were ruled the buyers had been misled damaged by hail. it wasn’t. He referred them to the initially interested in. and ordered the trader to pay its customers $5,000 in damages under Repairs were carried out in CIN, which showed no record of The trader added Murray the Fair Trading Act (FTA). New Zealand and the damage the Qashqai being imported as disclosed to the couple that the flag, which was applied when the damaged and, as a result, the Qashqai had been a statutory At: The Motor Vehicle Disputes vehicle crossed the border, was couple purchased the car. write-off, and produced a written Tribunal, Christchurch. removed before it was sold to the Seven months later, the vehicle statement from him that said he couple by 0800 Best Deal Cars Ltd. was serviced by Euro-tech Auto had explained “at point of sale the The vehicle’s consumer Services, which checked its vehicle was hail-damaged – an The dealer argued this information notice (CIN) stated registration in its invoice program, Australia statutory write-off as misrepresented the true value it wasn’t imported as damaged, and noted it was flagged as stated in the Trade Me ad”. of the Qashqai. It presented two but the dealer said it told the being imported as damaged and valuations indicating the current Dobbies the Qashqai was a written-off. Initially, the couple The fnding market value was $20,500 and statutory write-off by giving them didn’t take the matter further The dealer wasn’t present at the $19,000 respectively, but neither this information on the Trade because they had family visiting hearing and its statement didn’t indicated it was made on the basis Me listing. It added its salesman and their baby kept them busy. expressly identify the vehicle to the car being imported as a write- informed them of the vehicle’s In April 2018, they heard a which he referred, but the tribunal off from Australia. Accordingly, the write-off status. news story about Australian accepted the couple’s evidence tribunal preferred Turners’ valuation. The couple denied the sales imported vehicles and it they weren’t told the Qashqai was The couple had driven the person told them the car was prompted them to contact the a statutory write-off. vehicle more than 20,000km since written-off in Australia and they NZTA. It confirmed the Qashqai The trader’s director purchase, so there was some didn’t see its online listing before was imported by the dealer as acknowledged the salesman depreciation in its value in relation purchasing it. damaged and the motor-vehicle wouldn’t have been aware of the to its purchase price of $24,490. register confirmed it was a car’s full history and the couple’s The tribunal said there was no The case statutory write-off due to hail evidence was they didn’t see its evidence the car was unsaleable, The tribunal needed to determine damage. The agency also reported Trade Me listing. nor was there any evidence the whether the dealer had engaged on May 4, 2017, that the damaged The tribunal found the trader’s circumstances of it having been in misleading conduct towards flag had been removed in relation failure to proactively inform the written off were likely to result the purchasers that was in breach to the vehicle. couple the Qashqai was written- in it requiring future repairs, so it of the FTA and, if so, they were Mr Dobbie obtained off was misleading and deceptive, awarded the Dobbies damages for entitled to a remedy. confirmation from the Australian and breached the FTA. the reduction in value because of In June 2017, the Dobbies saw Personal Property Securities Both parties were asked to it being a statutory write-off. a hail-damaged Hyundai iX35 Register that the Qashqai was supply valuations on the car made at Best Deal Cars advertised on recorded as a statutory write-off on the basis that it was imported as Order Trade Me and met salesman Thane due to hail damage, so he and his a statutory write-off from Australia. The dealer was ordered to pay Murray at the dealership. wife approached the dealer and The Dobbies managed to the buyers $5,000 in damages They said Murray explained said they considered it had been obtain a valuation from Turners. plus $27 for the cost of the PPSR the drawbacks of buying a sold to them under false pretences. It concluded the vehicle had an report, or – if both parties agreed car damaged by hail before The dealer said Mr Dobbie had auction value of between $15,000 – the trader could buy the car Mrs Dobbie noticed the Qashqai been made fully aware of the car’s and $17,000. back for $20,000.

MEDIATION SERVICE FACILITATING RESOLUTION

30 www.autofile.co.nz disputes

The case: After two years of Vehicle went into limp mode after diesel trouble-free travelling, the fuel pump in the buyer’s Ford Territory failed twice. Although the vehicle was system was contaminated with water repaired, the purchaser said he no longer trusted it to run satisfactorily Backgound The trader replaced the fuel- a sample of fuel from the fuel- and wanted to reject it. The trader said the issues were caused by Stephen Brocklebank purchased a pressure sensor, fuel pump and filter housing to inspect for water contaminated diesel, so the buyer new Ford Territory from Dunedin filter, exhaust gas-recirculation in the system. wasn’t entitled to reject the car. City Motors in 2014, but on two valve gaskets, injectors, fuel rail and After allowing the sample occasions – in 2016 and 2017 – it supply lines. The $10,749 repair bill to settle for the recommended The decision: The tribunal ruled had engine-running problems. was covered under warranty. two hours, Phillips said it was there had been no breach of the Consumer Guarantees Act (CGA) and The first time it happened, Further checks on the Ford apparent water was present. This dismissed the application. repairs cost more than $10,000, but were carried out by the trader on sample was then drained from were covered under the warranty. December 9, 2016, for blowing the car into a new container and At: The Motor Vehicle Disputes The second time, the dealer excessive smoke, on December 22 stored in a cupboard at room Tribunal, Christchurch. estimated it would cost $23,000. and January 17, 2017, for lights on temperature until it was sent for Although the car was operating the dashboard, and on June 28, independent analysis. satisfactorily, Brocklebank was 2017, because the car went into The trader rejected John R Milburn concluded the concerned the Ford would have limp mode. No faults were found. Brocklebank’s suggestion water faults had been caused by a further problems and wanted to Brocklebank drove the vehicle got into the Ford’s fuel system after blocked fuel filter and invoiced the reject it. from Dunedin to Wanaka and back he had taken it in for investigation. purchaser for $852. The trader said the second at the start of July. On July 14, the It concluded the problems were occurrence of engine problems was car went into limp mode. caused by fuel contamination and The fnding caused by contaminated fuel rather He took it back to the prepared an estimate of $22,972 to The adjudicator found the buyer than any defect, so Brocklebank trader where it remained until replace affected components. had been unable to establish any wasn’t entitled to reject it and the January 2018. Again, the dealer As a result, he took the Ford basis for his suspicions regarding dealer wasn’t liable for any further diagnosed a fuel-pump failure. to diesel-engine specialist John water entering the car’s fuel repair costs. This time, it obtained a fuel R Milburn Ltd. An engine scan system. The tribunal had to consider if sample from the filter housing recovered codes P008800 “fuel-rail The tribunal accepted its the Territory failed to comply with of the pump and found it was pressure sensor too high” and assessor’s finding that the most the CGA’s guarantee of acceptable contaminated by water. P226968, which was described on likely cause of the Ford going quality. JE Paisley and Co tested its invoice as “water in fuel-sensor into limp mode was diesel the fuel sample on October 5 malfunction”. contaminated with water. The case and concluded it failed with Brocklebank submitted this He explained the fuel filter Brocklebank reported no significant 1,378ppm of water in the result indicated a fault with the absorbed moisture and it was problems with the Ford during his sample, exceeding the industry’s fuel sensor rather than water in the only when the filter became first two years’ of ownership. maximum standard specification diesel. The dealer disagreed saying full or blocked that a problem However, in 2016 – after the of 200ppm for diesel. fault code P226968 referred to became apparent. This could lead car had travelled 34,527km – he However, Brocklebank was “water in fuel condition”. to a delay between filling the car noticed it was cutting out, idling suspicious about the trader’s John R Milburn reported that with fuel and the problem being rough and wouldn’t start. testing methods. He questioned it removed the fuel filter, drained recognised – making it difficult In October, Dunedin City Motors why it took so long before the the fuel but found no signs of to pinpoint the source of the traced the fault to a fuel-pump failure. fuel sample was tested, and was water. It refitted the filter and the contaminated diesel. It took a fuel sample and checked for concerned water might have engine ran normally, but the codes It followed there was no separation and contamination, but got into the Ford while it was at returned after a short idling period. breach of the CGA’s guarantee of found no bubbles at the injector, no the dealer’s premises. The trader The repairer fitted a new filter. acceptable quality. diesel in the oil and no water in the rejected these criticisms. When it ran the engine again, the fuel. The sample wasn’t sent away for Its senior technician Lindsay common-rail pressure stabilised Order further analysis. Phillips described how he drained and there were no further codes. The application was dismissed.

Disputes cost you time & money MTA dealer members have access to a free support service. Visit www.mta.org.nz/mediation or call 0508 682 633

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Phone 0800 ARMACUP (0800 276 2287) Shipping to email [email protected] www.armacup.com T H E WhangareiD Auckland HamiltonC ThamesO NTauranga Rotorua Gisborne NapierU UNew Plymouth Wanganui Palmerston North N OMasterton Wellington Nelson Blenheim Greymouth Whangarei Auckland Hamilton Thames Tauranga T

R Rotorua Gisborne Napier New Plymouth Wanganui R A Palmerston North Masterton Wellington Nelson Y Total new cars Blenheim Greymouth Westport Christchurch Timaru Total imported used cars Oamaru Dunedin Invercargill Whangarei Auckland 9,543 Hamilton Thames Tauranga Rotorua Gisborne 11,156 Napier New Plymouth Wanganui Palmerston North 2017: 10,289 7.3% N Masterton Wellington Nelson Blenheim 2017: 14,924 25.2% Greymoutho Whangarei Auckland Hamilton Thames8 ve 1 m ber 2 0

Whangarei Thames

NEW: 247 2017: 226 9.3% NEW: 75 2017: 98 23.5% USED: 275 2017: 327 15.9% USED: 86 2017: 158 45.6%

Auckland Tauranga

NEW: 3,999 2017: 4,465 10.4% NEW: 319 2017: 331 3.6% USED: 5,214 2017: 7,487 30.4% USED: 460 2017: 530 13.2%

Hamilton Rotorua

NEW: 428 2017: 484 11.6% NEW: 141 2017: 149 5.4% USED: 750 2017: 907 17.3% USED: 137 2017: 230 40.4%

New Plymouth Gisborne

NEW: 134 2017: 130 3.1% NEW: 33 2017: 36 8.3% USED: 172 2017: 204 15.7% USED: 69 2017: 93 25.8%

Wanganui Napier

NEW: 91 2017: 87 4.6% NEW: 202 2017: 234 13.7% USED: 111 2017: 130 14.6% USED: 238 2017: 312 23.7%

Palmerston North Masterton

NEW: 253 2017: 222 14.0% NEW: 59 2017: 99 40.4% USED: 290 2017: 373 22.3% USED: 75 2017: 99 24.2%

Nelson Wellington

NEW: 101 2017: 115 12.2% NEW: 566 2017: 702 19.4% USED: 261 2017: 309 15.5% USED: 839 2017: 1,003 16.4%

Westport Blenheim

NEW: 0 2017: 1 100.0% NEW: 66 2017: 63 4.8% USED: 8 2017: 2 300.0% USED: 64 2017: 70 8.6%

Greymouth Christchurch

NEW: 14 2017: 17 17.6% NEW: 2,446 2017: 2,357 3.8% USED: 31 2017: 42 26.2% USED: 1,438 2017: 1,855 22.5% Timaru

NEW: 52 2017: 67 22.4% USED: 88 2017: 125 29.6%

Oamaru

NEW: 3 2017: 7 57.1% USED: 21 2017: 18 16.7%

Dunedin

NEW: 221 2017: 283 21.9% USED: 355 2017: 442 19.7%

Invercargill

NEW: 93 2017: 116 19.8% USED: 174 2017: 208 16.3%

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Imported Passenger Vehicle Sales by Make - November 2018 Imported Passenger Vehicle Sales by Model - November 2018

NOV ’18 2018 YEAR 2018 NOV ’18 2018 YEAR 2018 MAKE NOV ’18 NOV ’17 +/- % MAKE MODEL NOV ’18 NOV ’17 +/- % MKT SHARE TO DATE MKT SHARE MKT SHARE TO DATE MKT SHARE Toyota 2,505 3,785 -33.8 22.5% 31,274 22.9% Mazda Axela 576 615 -6.3 5.2% 6,827 5.0% Nissan 2,257 3,028 -25.5 20.2% 26,521 19.4% Nissan Tiida 522 930 -43.9 4.7% 6,100 4.5% Mazda 1,870 2,402 -22.1 16.8% 22,461 16.4% Suzuki Swift 501 589 -14.9 4.5% 6,227 4.6% Honda 1,120 1,347 -16.9 10.0% 14,027 10.3% Mazda Demio 470 704 -33.2 4.2% 5,446 4.0% Subaru 606 809 -25.1 5.4% 7,680 5.6% Toyota Prius 400 393 1.8 3.6% 3,709 2.7% Suzuki 598 699 -14.4 5.4% 7,364 5.4% Honda Fit 396 525 -24.6 3.5% 5,389 3.9% Mitsubishi 445 518 -14.1 4.0% 4,796 3.5% Nissan Leaf 320 246 30.1 2.9% 3,091 2.3% BMW 403 546 -26.2 3.6% 5,559 4.1% Subaru Legacy 245 391 -37.3 2.2% 3,587 2.6% Volkswagen 355 459 -22.7 3.2% 4,247 3.1% Mitsubishi Outlander 240 294 -18.4 2.2% 2,697 2.0% Audi 236 270 -12.6 2.1% 2,717 2.0% Mazda Premacy 238 206 15.5 2.1% 2,562 1.9% Mercedes-Benz 174 267 -34.8 1.6% 2,352 1.7% Mazda Atenza 231 295 -21.7 2.1% 2,832 2.1% Lexus 102 75 36.0 0.9% 1,037 0.8% Nissan Dualis 212 190 11.6 1.9% 2,103 1.5% Ford 68 111 -38.7 0.6% 1,000 0.7% Nissan Note 199 172 15.7 1.8% 2,195 1.6% Volvo 62 71 -12.7 0.6% 713 0.5% Subaru Impreza 194 197 -1.5 1.7% 2,129 1.6% Land Rover 37 50 -26.0 0.3% 419 0.3% Nissan X-Trail 165 148 11.5 1.5% 1,497 1.1% Chevrolet 36 46 -21.7 0.3% 515 0.4% Toyota Corolla 157 196 -19.9 1.4% 1,847 1.4% Jaguar 32 44 -27.3 0.3% 497 0.4% Honda Stream 157 162 -3.1 1.4% 1,728 1.3% Mini 30 43 -30.2 0.3% 359 0.3% Toyota Aqua 128 55 132.7 1.1% 1,057 0.8% Holden 25 60 -58.3 0.2% 397 0.3% Toyota Auris 128 161 -20.5 1.1% 1,731 1.3% Hyundai 23 20 15.0 0.2% 266 0.2% Toyota Blade 122 158 -22.8 1.1% 1,763 1.3% Chrysler 22 23 -4.3 0.2% 218 0.2% Nissan Skyline 101 122 -17.2 0.9% 1,583 1.2% Jeep 21 32 -34.4 0.2% 313 0.2% Mazda Verisa 99 134 -26.1 0.9% 1,247 0.9% Dodge 18 28 -35.7 0.2% 319 0.2% Nissan Bluebird 97 119 -18.5 0.9% 1,254 0.9% Porsche 16 34 -52.9 0.1% 238 0.2% Honda Odyssey 96 160 -40.0 0.9% 1,310 1.0% Peugeot 13 21 -38.1 0.1% 163 0.1% Toyota MarkX 95 236 -59.7 0.9% 1,956 1.4% Renault 6 19 -68.4 0.1% 102 0.1% Nissan Serena 95 87 9.2 0.9% 794 0.6% Daihatsu 5 9 -44.4 0.0% 90 0.1% Toyota Ractis 94 109 -13.8 0.8% 1,105 0.8% Isuzu 5 4 25.0 0.0% 31 0.0% Honda CRV 86 123 -30.1 0.8% 1,186 0.9% Kia 5 10 -50.0 0.0% 85 0.1% Toyota Estima 83 324 -74.4 0.7% 1,178 0.9% Pontiac 5 12 -58.3 0.0% 53 0.0% Nissan March 79 114 -30.7 0.7% 1,056 0.8% Smart 5 1 400.0 0.0% 49 0.0% Nissan Wingroad 79 75 5.3 0.7% 810 0.6% Cadillac 4 5 -20.0 0.0% 55 0.0% Nissan Juke 72 90 -20.0 0.6% 742 0.5% Citroen 4 4 0.0 0.0% 52 0.0% Mazda CX-5 69 101 -31.7 0.6% 796 0.6% Lincoln 4 5 -20.0 0.0% 29 0.0% Audi A4 68 90 -24.4 0.6% 812 0.6% Fiat 3 5 -40.0 0.0% 36 0.0% Toyota Caldina 65 68 -4.4 0.6% 717 0.5% Others 36 62 -41.9 0.3% 542 0.4% Others 4,277 6,345 -32.6 38.3% 55,513 40.6% Total 11,156 14,924 -25.2 100.0% 136,576 100.0% Total 11,156 14,924 -25.2 100.0% 136,576 100.0% A wide range of quality vehicles ALL INCLUSIVE GST INVOICE IN $NZ AVAILABLE autoportalauctions.com CREW with P A S S I O N NZ office - contact Tada: 09-571-2063 or 0800-428-2728

34 www.autofile.co.nz www.heiwa-auto.co.nz Challenging times for traders egistrations of used- to change to smaller cars. “But we have little control over vehicles, and ages seem to be a imported cars during “When the price of fuel goes up, our volumes. They are predicated to bit later,” he says. “Our clients seem November fell by a 25.2 per it just becomes a process. Four or what our dealers have bought and to buy slightly later models and centR on the same month of last year. five months later, if customers want when they can get them onto boats. slightly higher grade. We don’t There were 11,156 sales of used to tow or shift things, they change “Right now, we should have seem to see many of bottom end imports last month compared to their attitudes and the cycle alters seen significantly a lot more of the market vehicles coming 14,925 during November 2017. so it ebbs and flows. vehicles. But they didn’t come due through with our client base. Toyota secured 22.9 per cent “We’re feeling the impact of to the typhoon in Japan. It would “We’ve seen a lot more clients of the year-to-date market despite rising fuel costs with larger cars. have been a nice little extra to have who haven’t previously dealt with registrations tumbling by 33.8 per We’re having more difficulty selling at the moment.” electric cars or hybrids coming cent on the same month of last them and, equally, there has been Owens says every used import through. There are more fuel- year. Nissan was close behind in more interest in smaller vehicles. now incurs the same extra costs due efficient vehicles coming onto the second with 19.4 per cent. “As for 2019, I think it’s going to to heat treatment, so he doesn’t market. Lloyd Wilson, managing director be pretty much the same. There’s think that’s really going to impact “The average fuel efficiency of of Lloyd Wilson Motors in Dunedin, a narrow band of cars you can on dealers’ buying processes. Japanese imports is good because reports 2018 has been a bit down import and everyone’s trying to sell A small silver lining of the they’re generally smaller cars than compared to 2017 when it comes the same thing. It’s all about having heat-treatment process coming what the new-car market is selling, to volumes. a point of difference and figuring through is the reduction in which is mostly bigger vehicles, “We’ve had ups and downs out what that is.” volume, which has allowed SUVs and double-cab utes. this year, and stock supply issues,” Nick Owens, managing director border-inspection organisations “I would be interested in seeing he says. “When you’ve got a lot, of Auto Inspection Services in to bring in treatment systems with a comparison of the fuel efficiency everyone else has a lot, so there Christchurch, says: “Our industry minimal disruption. of the used-imported fleet versus have been challenging times and it lives and dies on the number As for buying patterns, Owens the new market. It’s like comparing doesn’t always work smoothly.” of cars we get through. When is seeing less four-wheel drives – apples and oranges.” He says it’s not so much about volumes are low and when there’s Mitsubishi Outlanders were more Dave Boot is the owner of getting the customers the cars hard buying, it’s going to be tough. prevalent a couple of months ago. EV City in Christchurch, which they want, it’s more about what When volumes pick up, we start “Most of the cars we’re seeing opened its doors in April with used-vehicle importers are allowed feeling better. are medium to smaller-sized only six electric cars on his yard to bring in. Choices have narrowed due to the stink-bug delays, but down a bit with Honda Elysions since then the business has been Used Imported Passenger Registrations - 2015-2018 and Toyota Estimas, for example. going well. “This is a market that has dried 15,500 He says: “About a month ago, up,” says Wilson. “You have to work 15,000 rising petrol prices were all over out how to combat that, which has 14,500 the news for two-and-a-half been a challenge. 14,000 weeks and that accelerated the “We seem to go in cycles. We’ve 13,500 enquiry. There was blip for a got one yard with mainly station 13,000 couple of weeks when we didn’t 12,500 wagons and people movers, and have enough staff and couldn’t 12,000 another with just cars. get enough stock in because there 11,500 “Station wagons and people was so much demand. 11,000 movers have been quiet, and some 10,500 “But demand has slowed a hatchbacks have slowed up a bit. 10,000 2015 fraction because the price of 2016 There’s no rhyme or reason in this 9,500 2017 petrol has dropped and it’s no 2018 game, no big pattern.” 9,000 longer big news. People got sick Wilson says some owners of Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec of hearing about it, but it has still larger vehicles have been wanting been busy.” STRICTLY DEALER ONLY www.heiwa-auctions.com CONTACT: Kei Mikuriya AND TRUE WHOLESALE [email protected]

www.autofile.co.nz 35 www.mmnz.biz Port targets vehicle imports ort of Tauranga is having lengthen the quay on both sides of with other importers because it can 28,106 units or by 17.74 per cent talks with importers to the harbour using port-owned land distribute large volumes of cargo. on the same period in 2017. increase the number of south of existing berths. “This growth is a result of our six- There was a significant drop Pvehicles crossing its wharves. During the past financial year, year investment in building capacity in used car imports from Japan, The port hosts monthly calls there were increased volumes to accommodate larger ships,” New Zealand’s main supplier, from a dedicated car carrier with across major cargo categories, says chairman David Pilkington. in November with 10,664 units its volumes increasing through including export logs up by 14.3 “We completed our expansion entering the country. This was a this service. per cent and dairy products, which programme in 2016, and are seeing decrease of 22 per cent compared This has led to the number of rose by four per cent – in addition larger vessels and bulk cargo.” to November 2017. vehicles imported through Tauranga to that major rise in vehicles. As for last month’s imports, the So far this year, Japan has doubling from 21,000 cubic metres Transhipments grew by 23.3 number of used passenger vehicles exported 122,807 used cars to this during the 2016/17 financial year to per cent “demonstrating the crossing the border was 11,301. country, which is down on the 43,000cu m in 2017/18. entrenchment of the hub and This was a drop of 22.8 per cent same period in 2017 by 25,732 The company has started feeder port model in New Zealand”. compared to November 2017, but units or 17.3 per cent. planning its next stage of capacity Group net profits after tax rose an increase of 30.4 per cent – or by There were 320 used passenger expansion with about 40 hectares by 13 per cent to $94.3m as earnings 2,632 units – on October. vehicles imported from Australia of undeveloped, port-zoned land lifted by 11.9 per cent to $16.4m. The year-to-date total is now during November and 118 units available. There are options to The port is having ongoing talks 130,340 units, which is down by arrived from Singapore.

USEd IMPorTEd PaSSENgEr VEhIcLE arrIVaLS

20,000 19,000 18,000 17,000 16,000 15,000 14,000 13,000 12,000 11,000 2017 2018 10,000 2015 9,000 2016 2014 8,000 7,000 6,000

4,000 2013 JAN FEB MAR APR MAY JUN JUL AUg SEPt Oct NOv DEc

Used Imported Passenger Vehicles By country of Export

COUNTRY OF 2018 2017 2016 EXPORT NOVEMBER JAN ’18 FEB ’18 MAR ’18 APR ’18 MAY ’18 JUN ’18 JUL ’18 AUG ’18 SEP ’18 OCT ’18 NOV ’18 MARKET SHARE 2018 TOTAL TOTAL % SHARE TOTAL % SHARE Australia 435 360 375 335 384 335 321 335 297 357 320 2.8% 3,854 5,540 3.2% 5,151 3.4% Great Britain 123 63 94 82 77 70 73 72 92 82 109 1.0% 937 2,173 1.3% 1,537 1.0% Japan 9,681 7,014 10,020 18,775 14,748 15,339 10,380 9,678 8,591 7,917 10,664 94.4% 122,807 160,822 93.8% 143,080 93.7% Singapore 132 111 95 124 128 99 122 122 143 133 118 1.0% 1,327 1,202 0.7% 1,231 0.8% USA 80 102 99 104 97 86 104 57 108 123 67 0.6% 1,027 1,419 0.8% 1,275 0.8% Other countries 28 36 89 18 30 32 28 18 29 57 23 0.2% 388 387 0.2% 438 0.3% Total 10,479 7,686 10,772 19,438 15,464 15,961 11,028 10,282 9,260 8,669 11,301 100.0% 130,340 171,543 100.0% 152,712 100.0%

DOOR-TO-DOOR VEHICLE SHIPPING EXPERTS TO AND FROM JAPAN, USA, UK, AUSTRALIA, SINGAPORE, AND THE PACIFIC Ph +64 9 303 0075 www.mmnz.biz CONTACT US TODAY!

36 www.autofile.co.nz Business to ‘gradually improve’ ar dealers are having to blues we’ve had for 12 or 15 years. trying to get their heads around look like they have been lived in.” work harder to get the “However, the sun is shining most how it’s affecting them.” Registrations of second-hand cars same results with trading days and with summer things pick He adds Buy Right Cars isn’t by traders to the public remained Cconditions dipping after the up. We’re hoping sales will gradually looking at purchasing cars from other steady during November despite change in government. improve. Things aren’t broken, we’re markets such as the UK, Australia and a decrease of 22.8 per cent in the “The used-car part of the just having to work a bit harder to Singapore at the moment. “Getting number of used imports arriving in economy is flat and we just need it get the same results.” cars from Japan isn’t the issue – you the country when compared to the to lift a bit,” says Julian Stone, general Stone notes delivery of vehicles can still get the cars you want.” same month of last year. manager of Buy Right Cars. “Nothing from Japan in recent months has Royale Cars in Hamilton offers There were 19,048 dealer-to- has fundamentally changed. We’re been slowed by mandatory heat a $3,000 minimum on trade-ins, public sales during November – up just going through a slower patch. treatment required by the Ministry which applies to the retail price on by 2.6 per cent on the same month “The first year after an election for Primary Industries to ensure the consumer information notice of 2017, and dealers accepted is usually like this. Most of us stink bugs and no other biosecurity displayed in each vehicle on the lot. 13,206 trade-ins – on par with the have forgotten that because threats cross our border. Salesman Owen Gibbs says: “We same month of 2017. John Key got in time and time “We’re yet to know how this get a lot of trade-ins. If they’re good However, public-to-public again, we haven’t had a change will fully impact us, but everyone’s enough, we sell them on the yard. We sales were down by 526 units in of government for a while. It’s saying it has slowed down the do get older trade-ins that have had November compared to the same probably the first post-election process in general. People are just their stereos ripped out and some month of last year.

SEcoNdhaNd car SaLES - November 2018

DEALER TO PUBLIC PUBLIC TO PUBLIC PUBLIC TO DEALER NOV ’18 NOV ’17 +/- % MARKET SHARE NOV ’18 NOV ’17 +/- % NOV ’18 NOV ’17 +/- % Whangarei 684 621 10.1 3.59 1,981 1,975 0.3 275 277 -0.7 Auckland 6,965 6,449 8.0 36.57 14,325 14,745 -2.8 5,088 5,010 1.6 Hamilton 1,424 1,404 1.4 7.48 3,223 3,206 0.5 1,099 1,036 6.1 Thames 296 303 -2.3 1.55 705 731 -3.6 190 139 36.7 Tauranga 908 872 4.1 4.77 2,147 2,060 4.2 552 534 3.4 Rotorua 394 404 -2.5 2.07 1,032 1,081 -4.5 177 187 -5.3 Gisborne 178 180 -1.1 0.93 423 381 11.0 64 81 -21.0 Napier 676 673 0.4 3.55 1,607 1,573 2.2 450 489 -8.0 New Plymouth 410 402 2.0 2.15 936 946 -1.1 207 201 3.0 Wanganui 265 260 1.9 1.39 632 674 -6.2 154 175 -12.0 Palmerston North 818 813 0.6 4.29 1,632 1,564 4.3 756 776 -2.6 Masterton 233 214 8.9 1.22 538 530 1.5 108 131 -17.6 Wellington 1,560 1,565 -0.3 8.19 3,088 3,120 -1.0 1,037 1,146 -9.5 Nelson 320 351 -8.8 1.68 1,044 1,124 -7.1 198 233 -15.0 Blenheim 186 187 -0.5 0.98 437 452 -3.3 75 82 -8.5 Greymouth 62 55 12.7 0.33 177 146 21.2 25 23 8.7 Westport 6 8 -25.0 0.03 37 36 2.8 0 0 0.0 Christchurch 2,249 2,376 -5.3 11.81 5,034 5,154 -2.3 1,839 1,880 -2.2 Timaru 203 214 -5.1 1.07 546 544 0.4 127 156 -18.6 Oamaru 38 41 -7.3 0.20 149 119 25.2 3 2 50.0 Dunedin 734 716 2.5 3.85 2,068 2,047 1.0 498 438 13.7 Invercargill 439 465 -5.6 2.30 1,082 1,161 -6.8 284 297 -4.4 NZ Total VIR-autotalk-banner-resize.pdf19,048 18,573 1 8/7/182.6 11:18100.00 AM 42,843 43,369 -1.2 13,206 13,293 -0.7

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www.autofile.co.nz 37 New Passenger Vehicle Sales by Make - November 2018 New Passenger Vehicle Sales by Model - November 2018

NOV ’18 2018 YEAR 2018 NOV ’18 2018 YEAR 2018 MAKE NOV ’18 NOV ’17 +/- % MAKE MODEL NOV ’18 NOV ’17 +/- % MKT SHARE TO DATE MKT SHARE MKT SHARE TO DATE MKT SHARE Toyota 2,076 2,358 -12.0 21.8% 19,190 19.1% Toyota Corolla 739 814 -9.2 7.7% 6,571 6.5%

Holden 965 1,149 -16.0 10.1% 7,622 7.6% Toyota RAV4 512 648 -21.0 5.4% 4,451 4.4%

Hyundai 877 637 37.7 9.2% 6,858 6.8% Kia Sportage 282 215 31.2 3.0% 3,134 3.1%

Mazda 754 904 -16.6 7.9% 9,458 9.4% Hyundai Accent 274 28 878.6 2.9% 729 0.7%

Mitsubishi 627 710 -11.7 6.6% 7,105 7.1% Toyota Highlander 273 445 -38.7 2.9% 2,358 2.3%

Kia 592 489 21.1 6.2% 6,571 6.5% Suzuki Swift 258 196 31.6 2.7% 2,873 2.9%

Suzuki 507 491 3.3 5.3% 6,149 6.1% Mazda CX-5 251 385 -34.8 2.6% 3,446 3.4%

Honda 443 414 7.0 4.6% 5,086 5.1% Mitsubishi ASX 247 302 -18.2 2.6% 2,270 2.3%

Nissan 408 440 -7.3 4.3% 4,241 4.2% Holden Captiva 198 204 -2.9 2.1% 1,917 1.9%

Ford 373 603 -38.1 3.9% 5,062 5.0% Hyundai Santa Fe 187 103 81.6 2.0% 1,443 1.4%

Volkswagen 361 280 28.9 3.8% 3,682 3.7% Toyota Yaris 187 147 27.2 2.0% 1,849 1.8%

Subaru 277 312 -11.2 2.9% 3,462 3.4% Nissan X-Trail 184 167 10.2 1.9% 1,650 1.6%

Mercedes-Benz 211 231 -8.7 2.2% 2,085 2.1% Volkswagen Tiguan 182 93 95.7 1.9% 1,659 1.7%

Jeep 140 116 20.7 1.5% 1,444 1.4% Mitsubishi Outlander 176 227 -22.5 1.8% 2,205 2.2%

Audi 133 163 -18.4 1.4% 1,754 1.7% Mazda Mazda3 174 146 19.2 1.8% 1,939 1.9%

BMW 120 161 -25.5 1.3% 1,611 1.6% Mitsubishi Eclipse Cross 171 0 17100.0 1.8% 1,594 1.6%

Skoda 119 106 12.3 1.2% 1,509 1.5% Honda CRV 169 238 -29.0 1.8% 1,555 1.5%

Land Rover 88 117 -24.8 0.9% 1,010 1.0% Nissan Qashqai 162 212 -23.6 1.7% 1,996 2.0%

Lexus 65 65 0.0 0.7% 742 0.7% Holden Commodore 159 176 -9.7 1.7% 1,726 1.7%

Haval 45 25 80.0 0.5% 502 0.5% Holden Spark 153 41 273.2 1.6% 573 0.6%

Jaguar 45 48 -6.3 0.5% 374 0.4% Holden Astra 138 164 -15.9 1.4% 890 0.9%

Peugeot 43 80 -46.3 0.5% 851 0.8% Honda HR-V 135 93 45.2 1.4% 1,164 1.2%

Volvo 41 52 -21.2 0.4% 609 0.6% Hyundai Tucson 134 184 -27.2 1.4% 1,722 1.7%

Mini 37 44 -15.9 0.4% 591 0.6% Hyundai Kona 123 218 -43.6 1.3% 1,571 1.6%

SsangYong 32 60 -46.7 0.3% 626 0.6% Holden Trax 121 149 -18.8 1.3% 844 0.8%

Porsche 23 27 -14.8 0.2% 337 0.3% Toyota Landcruiser Prado 120 87 37.9 1.3% 1,042 1.0%

Isuzu 21 14 50.0 0.2% 263 0.3% Ford Escape 114 164 -30.5 1.2% 1,276 1.3%

Renault 19 14 35.7 0.2% 245 0.2% Mazda CX-3 102 128 -20.3 1.1% 1,273 1.3%

Alfa Romeo 17 6 183.3 0.2% 135 0.1% Kia Rio 97 70 38.6 1.0% 928 0.9%

Citroen 15 28 -46.4 0.2% 229 0.2% Honda Jazz 87 19 357.9 0.9% 1,648 1.6%

Tesla 15 28 -46.4 0.2% 239 0.2% Holden Equinox 83 71 16.9 0.9% 820 0.8%

Yamaha 12 8 50.0 0.1% 88 0.1% Suzuki Vitara 83 96 -13.5 0.9% 1,105 1.1%

Seat 10 3 233.3 0.1% 114 0.1% Subaru XV 83 137 -39.4 0.9% 1,131 1.1%

Infiniti 7 2 250.0 0.1% 30 0.0% Subaru Forester 82 32 156.3 0.9% 518 0.5%

Aston Martin 4 4 0.0 0.0% 47 0.0% Mazda Mazda2 81 91 -11.0 0.8% 1,124 1.1%

Others 21 100 -79.0 0.2% 608 0.6% Others 3,022 3,799 -20.5 31.7% 37,535 37.3%

Total 9,543 10,289 -7.3 100.0% 100,529 100.0% Total 9,543 10,289 -7.3 100.0% 100,529 100.0%

Top 3 Sources for Leads, Test Drives and Sales - New Zealand Dealerships November 2018 ( vs October 2018) S S Web - Dealer 6.8% Web - Dealer 7.8% S Web - Dealer 1.5% T E E D S V

Web - Classified Direct L Web - Classified A 2.5% I 2.0% 0.5% E A R E Smart Digital Tools L Brand 4.7% T D Brand 11.7% S Repeat 3.3%

38 www.autofile.co.nz Japanese marque top again oyota has yet again “We still have work to do in to success is Jaguar with it also limited stock will be available in the taken out the title of New the retail sector, however retail creating more choice for consumers coming year. Zealand’s best-selling sales are strong compared to in the electric-vehicle space. The model will be on display marqueT for registrations of new last year’s record new-vehicle The first all-electric I-PACE for the first time in the country at passenger vehicles. sales. We attribute our success deliveries are expected in New the ASB Classic in Auckland this So far this year, it has sold to having a wide model range to Zealand from April with prices for the month when Kiwis will be able to 19,190 units for a market share of meet the needs of all buyers and premium SUV starting at $159,900. get inside one. 19.1 per cent. It is way ahead of a reputation for reliability.” Steve Kenchington, general “Our partnership with the ASB second-placed Mazda, which has Pauline Gilbert, chief executive manager of Jaguar NZ, says it will Classic provides us with the perfect 9,458 registrations and a 9.4 per officer at Coast Toyota in Greymouth, offer motorists best-in-class battery opportunity to showcase the cent share of the market. reports a recent slowdown in range and acceleration. I-PACE. We will have expert staff Holden is in third spot on the business, but “it’s still okay and will “The I-PACE’s 90kWh lithium- on-hand to answer questions and marques ladder with a year-to-date go crazy before Christmas”. ion battery delivers a range of up give people a first chance see this market share of 7.6 per cent thanks She says sales of new cars have to 470km for a single charge – the exciting addition our range.” to 7,622 registrations. Mitsubishi is been busier this year than used equivalent of more than 14 days’ Back to last month’s sales fourth with 7.1 per cent and 7,105 vehicles, which have been “up travel for an average Kiwi driving statistics and there were 9,543 sales, while Hyundai makes up and down”. 12,000km per annum,” he enthuses. new cars sold in New Zealand, the top five with 6,858 units and a Gilbert is happy with the Kenchington describes pre- which was down by 7.3 per cent market share of 6.8 per cent. dealership’s stock levels, although launch demand as “exceptionally compared to 10,289 in November Overall, there were 9,543 new some models can take longer to strong” with some purchasing last year to bring the total so far in passenger vehicles registered last arrive at the dealership than others. based on reviews of the model. 2018 to 100,529 units. month, which was a drop of 7.3 However, that’s not a big issue. “More than 50 deposits were Second place on the models per cent compared to 10,289 in “We’re expecting 2019 to be received from around the country ladder went to Toyota’s RAV4 with November 2017. The year-to-date business as usual. You can’t change months before pricing details 512 registrations, third was Kia’s total now stands at 100,529. the big picture. You can only do became available for this market.” Sportage on 282 and fourth was “Our fleet and rental sales what you can do, so West Coasters He says international interest Hyundai’s Accent on 274. The remain strong with both up on the just get on with their lives.” in the I-PACE has led to supply Toyota Highlander rounded off the previous year, while our dealers Another marque looking to constraints and would-be buyers top five with 273 registrations. are only down slightly despite use a new model as a springboard need to register with dealers as As for the overall new-vehicle significant changes we made to our market, total registrations were retail model earlier in the year,” says New Passenger Registrations - 2016-2018 slightly down on November 2017 Neeraj Lala, Toyota NZ’s general 12,000 by 235 units, or 1.6 per cent. manager of new-vehicle sales and November’s top segment was product planning. medium-sized SUVs with 16 per 11,000 The all-new 2019 Corolla has cent of the market. been doing well. It notched up The 14,359 units registered last 10,000 739 sales last month. This greatly month means the year-to-date contributed to the marque’s overall market remains ahead of 2017 by 9,000 result, but was down by 9.2 per 1.4 per cent and 2,066 units. cent on 814 sales in the same David Crawford, chief executive month of last year. 8,000 officer of the Motor Industry “Our sales have been strong Association, describes the new- across all channels, which is 7,000 2016 vehicle market as steady as she encouraging,” says Lala. “Year to date, 2017 goes. “While growth remains only 2018 we’re in a great position to match our 6,000 marginally up on 2017, the out-turn market share from last year. Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec year to date is encouraging.”

Top 3 Sources for Leads, Test Drives and Sales - New Zealand Dealerships November 2018 ( vs October 2018) S S Web - Dealer 6.8% Web - Dealer 7.8% S Web - Dealer 1.5% T E E D S V

Web - Classified Direct L Web - Classified A 2.5% I 2.0% 0.5% E A R E Smart Digital Tools L Brand 4.7% T D Brand 11.7% S Repeat 3.3%

www.autofile.co.nz 39 Ute growing in market strength marque is confident its new The Triton is currently fourth on New Commercial Sales - 2016-2018 one-tonne utility will prove 6,000 the models ladder when it comes 2016 to be a hit in its segment of to sales of new commercial vehicles 5,500 2017 Athe new-vehicle market. 2018 with its combined 2WD and The Triton is due to arrive in NZ 5,000 4WD total of 4,319 year-to-date later this month after being officially registrations securing a market 4,500 launched in Thailand in November. share of 8.6 per cent. Reece Congdon, head of 4,000 Ford’s Ranger is in top spot with marketing and corporate affairs of 3,500 9,302 sales and a market share of Mitsubishi Motors NZ, says the ute 18.6 per cent. Next up is Toyota’s has gone from strength to strength 3,000 Hilux with 7,507 and 15 per cent since being launched 40 years ago. 2,500 with Holden’s Colorado third on 8.7 “The Triton is the fastest-growing Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec per cent and 4,359 units. mainstream four-wheel-drive [4WD] November’s top four models were ute in New Zealand,” he told Autofile. sought by all of our customers. as the marque’s “star performer” the Ranger with 994, Hilux on 741, “The new model features “We’re confident this Triton will with overall registrations boosted Triton with 487 and Colorado on 427. improvements to durability and the push uptake to the next level with by the arrival of the 2WD GLX-R Last month there were 4,816 reliability demanded by commercial sales expected to increase by up to in August. “We’ve been pleased new commercial vehicles sold in operators, alongside refinements 25 per cent.” to have been able to put earlier New Zealand – up 11.9 per cent on to comfort and performance Congdon describes the Triton supply issues behind us.” November 2017.

New commercial Sales by Make - November 2018 New commercial Sales by Model - November 2018

NOV ’18 2018 YEAR 2018 NOV ’18 2018 YEAR 2018 MAKE NOV ’18 NOV ’17 +/- % MAKE MODEL NOV ’18 NOV ’17 +/- % MKT SHARE TO DATE MKT SHARE MKT SHARE TO DATE MKT SHARE Ford 1,064 943 12.8 22.1% 10,414 20.8% Ford Ranger 994 874 13.7 20.6% 9,302 18.6% Toyota 1,023 869 17.7 21.2% 10,199 20.4% Toyota Hilux 741 620 19.5 15.4% 7,507 15.0% Mitsubishi 487 339 43.7 10.1% 4,320 8.6% Mitsubishi Triton 487 339 43.7 10.1% 4,319 8.6% Holden 431 340 26.8 8.9% 4,437 8.9% Holden Colorado 427 323 32.2 8.9% 4,359 8.7% Isuzu 304 319 -4.7 6.3% 3,318 6.6% Nissan Navara 286 193 48.2 5.9% 3,433 6.9% Nissan 286 193 48.2 5.9% 3,433 6.9% Toyota Hiace 259 207 25.1 5.4% 2,371 4.7% Mercedes-Benz 173 162 6.8 3.6% 1,244 2.5% Isuzu D-Max 159 206 -22.8 3.3% 2,173 4.3% LDV 159 144 10.4 3.3% 1,812 3.6% Mazda BT-50 156 187 -16.6 3.2% 1,960 3.9% Mazda 156 188 -17.0 3.2% 1,960 3.9% Mercedes-Benz Sprinter 132 140 -5.7 2.7% 834 1.7% Volkswagen 128 148 -13.5 2.7% 1,737 3.5% Fiat Ducato 121 129 -6.2 2.5% 1,005 2.0% Fiat 121 130 -6.9 2.5% 1,008 2.0% LDV T60 80 50 60.0 1.7% 800 1.6% Hino 67 56 19.6 1.4% 670 1.3% Volkswagen Amarok 70 59 18.6 1.5% 881 1.8% Fuso 60 60 0.0 1.2% 824 1.6% Ford Transit 70 69 1.4 1.5% 1,112 2.2% Renault 50 53 -5.7 1.0% 213 0.4% Isuzu N Series 68 41 65.9 1.4% 426 0.9% Hyundai 44 38 15.8 0.9% 687 1.4% Isuzu F Series 51 47 8.5 1.1% 451 0.9% Great Wall 30 9 233.3 0.6% 227 0.5% LDV V80 46 64 -28.1 1.0% 597 1.2% Kenworth 30 31 -3.2 0.6% 302 0.6% Hyundai iLoad 43 36 19.4 0.9% 665 1.3% Iveco 25 29 -13.8 0.5% 268 0.5% Renault Master Van 42 50 -16.0 0.9% 142 0.3% UD Trucks 25 32 -21.9 0.5% 251 0.5% Hino 500 36 35 2.9 0.7% 332 0.7% Volvo 24 34 -29.4 0.5% 292 0.6% LDV G10 33 30 10.0 0.7% 400 0.8% Others 129 188 -31.4 2.7% 2,469 4.9% Others 515 606 -15.0 10.7% 7,016 14.0% Total 4,816 4,305 11.9 100.0% 50,085 100.0% Total 4,816 4,305 11.9 100.0% 50,085 100.0%

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40 www.autofile.co.nz Trade in used vans slowing emand for used vans eased Hilux, Bounty, and a Nissan.” Used Commercial Sales - 2016-2018 despite the Fiat Ducato 1,300 As for how 2019 may pan out for pushing its way into third the business, he realises the motor- onD November’s model table. 1,200 vehicle industry is always going to Toyota’s Hiace topped the ladder 1,100 be a challenge. with 341 sales – down by 10.7 per “I would be lying if I said it 1,000 cent on the same month of last year. would be easy, but we have the Nissan’s Caravan was second on 900 right brands to see us through any 66 units, which was down by 12 per hard times and dealers who are 800 cent, and the Ducato followed on 64 2016 proactive will hold their own,” Allan 2017 up by 3.2 per cent and pushing the 700 told Autofile. 2018 Mazda Bongo into fourth. “We have a lot of loyal 600 There were 1,055 used customers. We have to look after Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec commercials registered in November, them first and foremost. which was down by 9.4 per cent on is the number-one selling ute in of used D-Maxes has helped us “We have customers who travel the same month of last year. our region and has been for a few this year.” to us from all around the country Gary Allan, who is dealer years now. Allan notes the dealership for both sales and service, so a principal of Eastwood Motor “This helps our used stock with regularly gets customers trading in positive customer experience is Group in Masterton, says: “We’re lots of Isuzu trade-ins coming other marques’ utilities for a new key. If you look after them, they’ll very lucky that the Isuzu D-Max through. Having a good selection Isuzu ute. “Last month, we traded a come back.”

Used commercial Sales by Make - November 2018 Used commercial Sales by Model - November 2018

NOV ’18 2018 YEAR 2018 NOV ’18 2018 YEAR 2018 MAKE NOV ’18 NOV ’17 +/- % MAKE MODEL NOV ’18 NOV ’17 +/- % MKT SHARE TO DATE MKT SHARE MKT SHARE TO DATE MKT SHARE Toyota 448 498 -10.0 42.5% 5,048 44.6% Toyota Hiace 341 382 -10.7 32.3% 3,858 34.1% Nissan 206 249 -17.3 19.5% 2,364 20.9% Nissan Caravan 66 75 -12.0 6.3% 721 6.4% Fiat 64 63 1.6 6.1% 240 2.1% Fiat Ducato 64 62 3.2 6.1% 231 2.0% Mazda 61 65 -6.2 5.8% 684 6.0% Mazda Bongo 47 56 -16.1 4.5% 552 4.9% Ford 59 41 43.9 5.6% 461 4.1% Nissan NV200 37 48 -22.9 3.5% 470 4.2% Isuzu 48 69 -30.4 4.5% 624 5.5% Nissan Vanette 37 37 0.0 3.5% 325 2.9% Hino 32 32 0.0 3.0% 371 3.3% Toyota Dyna 32 24 33.3 3.0% 368 3.3% Mitsubishi 31 45 -31.1 2.9% 386 3.4% Isuzu Elf 32 35 -8.6 3.0% 370 3.3% Holden 18 18 0.0 1.7% 201 1.8% Nissan NV350 32 28 14.3 3.0% 369 3.3% Chevrolet 13 20 -35.0 1.2% 194 1.7% Toyota Regius 31 41 -24.4 2.9% 387 3.4% Suzuki 10 5 100.0 0.9% 73 0.6% Ford Transit 31 8 287.5 2.9% 124 1.1% Mercedes-Benz 8 8 0.0 0.8% 74 0.7% Hino Dutro 23 18 27.8 2.2% 176 1.6% Dodge 7 8 -12.5 0.7% 64 0.6% Mitsubishi Canter 21 22 -4.5 2.0% 173 1.5% GMC 7 4 75.0 0.7% 55 0.5% Toyota Toyoace 18 14 28.6 1.7% 187 1.7% Iveco 6 1 500.0 0.6% 33 0.3% Nissan Atlas 14 19 -26.3 1.3% 227 2.0% Volkswagen 5 6 -16.7 0.5% 56 0.5% Toyota Hilux 12 17 -29.4 1.1% 133 1.2% Land Rover 4 3 33.3 0.4% 16 0.1% Ford Ranger 12 11 9.1 1.1% 148 1.3% Mitsubishi Fuso 4 3 33.3 0.4% 44 0.4% Suzuki Carry 10 5 100.0 0.9% 136 1.2% Peugeot 4 2 100.0 0.4% 24 0.2% Holden Commodore 9 5 80.0 0.9% 82 0.7% Renault 4 4 0.0 0.4% 25 0.2% Mazda Titan 8 6 33.3 0.8% 73 0.6% Others 16 21 -23.8 1.5% 281 2.5% Others 178 252 -29.4 16.9% 2,191 19.4% Total 1,055 1,165 -9.4 100.0% 11,318 100.0% Total 1,055 1,165 -9.4 100.0% 11,301 100.0%

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www.autofile.co.nz 41 Electric range set to expand ore options for buyers we will see a range of petrol and “New Zealand should be a November recorded 9,543 of new electric vehicles diesel vehicles being sold with southern hemisphere leader units sold. However, this was (EVs) will be coming to EVs taking up a share of different in EVs just as Norway is in the still down by 18.9 per cent on Mthe market next year, which will brands’ portfolios. northern hemisphere. There’s no October 2018’s record total of help to boost their overall sales and “There will be an increase in reason why this country can’t be a 11,765 and by 7.3 per cent on the market share. EV sales and, if you monitor them global leader in this area.” same month of 2017. Dean Sheed, general manager and plug-in hybrids in the market, Gary Allan, dealer principal When taking into account of Audi NZ, says there has been a their share will start to grow as it of Eastwood Motor Group in the the number of new car imports change in the market for electric has done in other countries.” Wairarapa, says all of his brands during November minus cars at a smaller volume. Sheed predicts all new cars will have new models coming registrations, there was a And his personal opinion is will be electric by about 2030. “It out next year. “There are a lot of decrease in stock by 1,723 units, 2019 will be significant with a will not be an overnight thing. models on the horizon from all which led to stock on-hand number of marques releasing EVs, You have manufacturers, such our distributors, so 2019 will be a totalling 79,561. notably the European brands and as Audi. We retail about two good year.” If sales remain at 298 per day Hyundai, so there will be more million units a year with about 80 He adds the business’ stock as averaged over the past 12 mainstream and premium options. different models in our range, so levels are good and he can months, there are 267 days of “Next year, you will see more you can’t turn all those overnight usually meet customer demand stock on-hand, or just under nine volume in the marketplace, which to electric. for new vehicles straight away. months of supply on dealers’ is good for consumer choice.” “That’s because many markets As for last month, a total of yards or in storage. Sheed, who is also a board around the world don’t have the 7,820 new cars entered New Stock has reduced nicely over member of Drive Electric, told infrastructure to support it, but Zealand – down by 20.4 per the past two months and there Autofile: “I wish I could wave you will see manufacturers with a cent on the same month of last is 3,567 less unregistered new a wand and magic up a wider small product ranges changing to year and down 21.2 per cent on stock than there was at the end of range of EVs available today. But EVs earlier. October’s total of 9,921. September.

dealer stock of new cars in New Zealand DAYS StOck iN NZ - NEw cARS

CAR SALES DAILY SALES DAYS November 2017 — November 2018 VARIANCE STOCK - 12-MONTH STOCK 260 IMPORTED REGISTERED AVERAGE AT HAND

Nov ‘17 9,825 10,289 -464 70,616 297 237 240 Dec ‘17 8,736 8,151 585 71,201 298 239 Jan ‘18 8,086 10,798 -2,712 68,489 299 229 220 Feb ‘18 7,281 7,415 -134 68,355 298 230 November 2016 — November 2017 Mar ‘18 9,954 9,050 904 69,259 297 233 200 Apr ‘18 10,268 6,848 3,420 72,679 297 245 180 May ‘18 12,102 9,275 2,827 75,506 299 252 Jun ‘18 10,138 9,725 413 75,919 298 255 160 Jul ‘18 11,503 8,040 3,463 79,382 299 265 Aug ‘18 11,175 8,639 2,536 81,918 299 274 140

Sep ‘18 10,641 9,431 1,210 83,128 298 279 of stock Days

Oct ‘18 9,921 11,765 -1,844 81,284 300 271 120 Nov ‘18 7,820 9,543 -1,723 79,561 298 267

Year to date 108,889 100,529 8,360 100 Change on last month -21.2% -18.9% -2.1% 0 L c v g O EP E U EB AY AR U AN Change on Nov 2017 -20.4% -7.3% 12.7% UN Oct S J F N APR D J J A Nov M M LESS IMPORTED LESS SOLD MORE STOCK

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42 www.autofile.co.nz Imports, sales and stock tumble ovember saw a significant executive of Instant Finance, which “Instead, we provide our buyers “We always try to buy the best drop in registrations of owns a dealership in Manukau called with a one-year comprehensive we can at the best price, and ensure second-hand cars, imports Easy Driver. It retails New Zealand- warranty. We basically close our cars we’ve got are affordable. It can ofN used passenger vehicles and new cars and Japanese imports, and eyes and replace anything – even be difficult to source those vehicles, stock on-hand when compared to usually has 130 to 140 units in stock. if the car has been driven with a but we do what we can to find the the same month of last year. “They are more modestly warning light on. right solution for the customer.” There were 11,301 used cars priced, older cars,” he says. “They “We take our customers He notes there has been a imported into New Zealand last are vehicles our customers can through the first year to their first recent slowdown in motor-vehicle month, which was down by 22.8 comfortably afford. We do our best or next WOF. That works quite well registrations. per cent on November 2017, to wrap our arms around them for them and means they’re looked “I think the lack of confidence, and 11,156 units were sold for a making sure that if they need a after even if they don’t play their which is much-talked about, and decrease of 25.2 per cent on the vehicle, we can provide it. part by with servicing.” where the government may or may same month of last year. “We sell about 40 to 50 cars a Easy Driver’s manager purchases not be taking us, feeds its way down That left 28,366 units on dealers’ month, and offer customers an Easy vehicles that are traded into some to lower socio-economic parts of yards unregistered – down by Driver warranty because one of the of the franchise dealers around society because people then start to 20.3 per cent on November 2017’s issues with our customer base is Auckland, and has had two trips to worry about job security,” he adds. 35,607 units. it regards assets, such as cars, as a Japan in the past few years. He will “How can people in South Stock of used imported means to an end. buy 20 to 30 cars there to bring back Auckland – our client base – afford unregistered stock has reduced by “If you sell a normal market to New Zealand. to pay for petrol price increases? 6,236 units since November last year warranty, invariably when a “Our customers don’t have great It’s putting them under huge and, given average sales of 413 units customer comes to make a claim it’s affordability, and in South Auckland pressure. I believe it’s a classic case a day, the industry has 69 days’ stock usually void if the car doesn’t have there’s huge demand for seven- of a government that purports to if imports stopped today. a warrant of fitness [WOF], hasn’t seater cars and people-movers,” de support low-income earners is the Richard de Lautour is chief been serviced and so on. Lautour told Autofile. one causing damage.”

DAYS StOck iN NZ - USED cARS dealer stock of used cars in New Zealand

CAR SALES DAILY SALES DAYS 180 VARIANCE STOCK - 12-MONTH STOCK IMPORTED REGISTERED AVERAGE AT HAND

160 Nov ‘17 14,642 14,924 -282 35,607 451 79 Dec ‘17 13,097 14,102 -1,005 34,602 454 76 140 Jan ‘18 10,479 13,719 -3,240 31,362 456 69 Feb ‘18 7,686 12,048 -4,362 27,000 455 59 120 Mar ‘18 10,772 11,841 -1,069 25,931 448 58 Apr ‘18 19,438 10,893 8,545 34,476 444 78 100 November 2017 — November 2018 May ‘18 15,464 13,420 2,044 36,520 441 83 Jun ‘18 15,961 12,651 3,310 39,830 439 91 80 Jul ‘18 11,028 13,847 -2,819 37,011 438 85 Aug ‘18 10,282 13,368 -3,086 33,925 434 78 60 Days of stock Days November 2016 — November 2017 Sep ‘18 9,260 11,533 -2,273 31,652 429 74

40 Oct ‘18 8,669 12,100 -3,431 28,221 423 67 Nov ‘18 11,301 11,156 145 28,366 413 69

20 Year to date 130,340 136,576 (6,236) Change on last month 30.4% -7.8% 0.5% L c v g O EP E U EB AY AR U AN UN Change on Nov 2017 -22.8% -25.2% -20.3% Oct S J F N APR D J J A Nov M M LESS IMPORTED LESS SOLD LESS STOCK

Helping dealers provide the best insurance Leading provider of vehicle protection for New Zealand motorists. Find out about becoming an Autosure Approved Dealer. protection policies for over 30 years! www.autosure.co.nz | 0800 267 873

www.autofile.co.nz 43 GLOBAL VEHICLE LOGISTICS NZ - JAPAN - AUSTRALIA - UK - EUROPE

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