How to Start a Business in Hawai‘i County A resource guide to successful business development
Photo Credit: Tom Kuali‘i / Extreme Exposure
Hawai‘i County Business Resource Center A PROGRAM OF THE COUNTY OF HAWAI‘I DEPARTMENT OF RESEARCH AND DEVELOPMENT
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Introduction
This guide is intended to serve as a resource for new entrepreneurs and existing business owners in Hawai‘i County. It is not a comprehensive collection of all possible resources, rather it provides a high-level roadmap for navigating the local small business regulatory and business assistance maze. The Hawai‘i County Business Resource Center is committed to supporting our Island’s entrepreneurs in partnership with other small business supporting organizations.
All information in this guide is current as of July 22, 2015. Please let us know what you found helpful and what we missed so that we can better serve you.
Hawai‘i County Business Resource Center A Program of the Department of Research and Development County of Hawai‘i
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Contents
Introduction ...... i I. GETTING STARTED – THE BASICS ...... 1 STARTING A BUSINESS IN HAWAI‘I COUNTY IN TEN STEPS ...... 1 Tips for Choosing the Right Business Structure ...... 3 Federal and State Tax Tips ...... 5 ENTREPRENEURIAL ASSISTANCE RESOURCES ...... 7 County of Hawai‘i ...... 7 State of Hawai‘i ...... 7 Chambers of Commerce ...... 8 Business Incubators ...... 8 Online Assistance ...... 8 II. REGISTRATION ...... 9 BUSINESS REGISTRATION ...... 9 EMPLOYER REGISTRATIONS ...... 10 Federal Employer Identification Number ...... 10 State Withholding Identification Number ...... 10 TRADE NAME, TRADEMARKS, SERVICE MARKS ...... 12 Federal Trademark Office ...... 12 Patents ...... 12 Copyright ...... 12 Miscellaneous Business Registrations ...... 13 III. LICENSES, PERMITS AND CERTIFICATIONS ...... 14 HAWAI‘I COUNTY BUSINESS LICENSES ...... 14 Taxicabs ...... 14 Liquor License ...... 15 COUNTY BUILDING AND ZONING PERMITS ...... 15 Building, Electrical, Plumbing, and Sign Permits ...... 16 STATE OF HAWAI‘I LICENSES, CERTIFICATIONS AND PERMITS ...... 16 Agriculture Licensing, Certification and Permits ...... 16 Child Care Licensing ...... 17 Commercial Activities on State Land ...... 18
Commercial Water Craft Use Permits ...... 18 Fishing Licenses ...... 19 Food Service ...... 19 Geothermal Permit ...... 20 Health Care Facilities ...... 20 Professional and Vocational Licenses ...... 21 Work in State Highway Right-of-Way ...... 22 FEDERAL LICENSES AND PERMITS ...... 22 IV. SMALL BUSINESS RESOURCES...... 25 AGRICULTURE ...... 25 Cooperative Extension Services ...... 25 Internal Revenue Service Agriculture Tax Center ...... 25 Start2Farm.gov ...... 25 Soil and Water Conservation District Program (SWCD) ...... 25 BOOKEEPING AND ACCOUNTING ...... 26 BUSINESS INCUBATORS ...... 26 BUSINESS BENCHMARKING ...... 26 BUSINESSES FOR SALE ...... 27 EDUCATION ...... 27 FINANCING SOURCES ...... 27 State of Hawai‘i Agricultural Loan Division, Department of Agriculture ...... 27 Farm Credit Services of Hawai‘i, ACA ...... 27 Hawai‘i Island Food Producers Fund ...... 27 Office of Hawaiian Affairs ...... 28 United States Department of Agriculture Rural Development ...... 28 United States Department of Agriculture Farm Service Agency ...... 28 HEDCO Local Development Corp...... 28 Small Business Innovation Research (SBIR) / Small Business Technology Transfer (STTR) ...... 28 Hawai‘i Small Business Innovation Research Program (HISBIR) ...... 29 HAWAI‘I TAX INCENTIVES ...... 29 Motion Picture, Digital Media and Film Production Income Tax Credit ...... 29 Enterprise Zones ...... 29 Tax Credit for Solar and Wind Energy ...... 30
IMPORTING/EXPORTING ...... 30 U.S. Customs and Border Protection ...... 30 The Hawai‘i Foreign-Trade Zone ...... 30 Export-Import Bank ...... 30 U.S. Export Assistance Center ...... 31 Western United States Agricultural Trade Association...... 31 Agriculture Phytosanitary Certificate ...... 31 Agriculture Import Permits ...... 31 LABOR AND WORKFORCE ...... 31 NEWSLETTERS ...... 32 PERIODICALS ...... 32 PRODUCT LABELING ...... 32 Bar Coding ...... 32 Hawai‘i Seal of Quality ...... 32 Hawai‘i-Grown Coffee Labeling Requirements ...... 33 Agriculture Commodity Grading and Labeling ...... 33 Better Business Bureau ...... 33 Ecolabeling ...... 33 SIGNS...... 34 SUSTAINABILITY ...... 34 Kona-Kohala Chamber of Commerce Kuleana Green Business Program ...... 34 State of Hawai‘i Green Business Program ...... 34 United States Environmental Protection Agency Publications ...... 34 TRADE AND INDUSTRY ASSOCIATIONS IN HAWAI‘I ...... 34 WEBSITE DEVELOPMENT ...... 35 V. DIRECTORY OF COUNTY AND STATE AGENCIES ...... 37 COUNTY OF HAWAI‘I ...... 37 Aging, Office of...... 37 Civil Defense Agency ...... 37 Corporation Counsel ...... 37 County Council ...... 37 County Clerk, Office of ...... 37 Environmental Management, Department of ...... 38
Finance, Department of ...... 38 Purchasing Division ...... 38 Real Property Tax Division ...... 38 Vehicle Registration and Licensing Division ...... 38 Fire Department ...... 39 Housing (Office of Housing and Community Development) ...... 39 Human Resources Department ...... 39 Information Technology Department ...... 39 Liquor Control, Office of ...... 40 Legislative Auditor, Office of ...... 40 Mass Transit Agency ...... 40 Parks and Recreation, Department of ...... 40 Planning Department ...... 41 Police Department, Hawai‘i ...... 41 Prosecuting Attorney, Office of the ...... 41 Public Works, Department of ...... 41 Research and Development, Department of ...... 42 Water Supply, Department of ...... 42 STATE OF HAWAI‘I ...... 43 Accounting and General Services (DAGS), Department of ...... 43 Agriculture (HDOA), Department of ...... 43 Attorney General (AG), Department of ...... 43 Budget and Finance (B&F), Department of...... 43 Business, Economic Development & Tourism (DBEDT), Department of ...... 43 Commerce & Consumer Affairs (DCCA), Department of ...... 44 Defense (DOD), Department of ...... 44 East-West Center ...... 44 Education (DOE), Department of ...... 44 Governor, Office of the ...... 45 Hawaiian Affairs (OHA), Office of ...... 45 Hawaiian Home Lands (DHHL), Department of ...... 45 Health, (DOH), Department of ...... 45 Human Services (DHS), Department of ...... 45
Information Management & Technology (OIMT), Office of ...... 45 Judiciary ...... 46 Labor & Industrial Relations (DLIR), Department of ...... 46 Land & Natural Resources (DLNR), Department of ...... 46 Legislature, Hawai‘i State ...... 46 Lieutenant Governor, Office of the ...... 47 Public Safety (DPS), Department of ...... 47 Taxation, Department of ...... 47 Teacher Standards Board (HTSB), Hawai‘i ...... 47 Transportation (DOT), Department of ...... 47 University of Hawai‘i at Hilo ...... 47
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I. GETTING STARTED – THE BASICS STARTING A BUSINESS IN HAWAI‘I COUNTY IN TEN STEPS
Starting a business involves planning, making key financial decisions and completing a series of legal activities. The following list of steps is not necessarily a linear process but do not skip over the first two self-assessments:
1. Ask yourself if you have the characteristics and skills needed to make a business succeed, such as: education or work experience in your chosen industry; strong work ethic; time management skills; ability to multitask; management skills; willingness to ask for help and advice from others; self-motivation; resourcefulness; responsible; organized; persistent; decisive; healthy; you have a strong support system of family and friends.
2. Analyze your personal finances. If you don’t know already, calculate: your total monthly cost of living; identify areas where you can cut back; know your outstanding debt, amount in savings; and the amount you need to cover 6 to 18 months of living expenses (the average time before a new business makes a profit). Because your personal credit history will affect your ability to obtain loans, it is also a good idea to request a free credit report from each of the nationwide credit reporting companies online at https://www.annualcreditreport.com/index.action.
3. Think about your business idea. Ask yourself how you would respond to the following statements taken from SCORE’s Business Concept Feasibility Go-or No-Go Decision worksheet:
I know that my idea is serving an unmet need and solving an unserviced need I know that my product or service could be expanded to gain additional customer groups. I know who my potential buyers are. I have a clear value proposition for my potential buyers. I know what it will take to start my business. I know what it will take to run my business. I understand what it will take to obtain funding. I have a plan to fund my business startup. I am ready to work hard to achieve my business goals. I understand the challenges lying ahead and have a plan to tackle them. The best way to make sure you’re ready to go is to write a business plan. Use existing templates that you can find online at the SCORE and Small Business Administration websites: https://www.score.org/resources/business-plan-template-startup-business https://www.sba.gov/writing-business-plan (use the online business planning step-by-step tool) The essential elements of a good business plan include: a. Cover Page: This page lists your company name, name of the owner, address and company logo if you have one. b. Executive Summary: An executive summary is an introduction to your business. This section should be clear, concise and to the point. The key elements of an executive summary include descriptions
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of: your company; products or service you sell; your audience and ideal customer; future of your business and your industry. c. Company Description: This is a high-level review of your business that will help readers and potential investors understand your business model. d. Market Research: Provide detailed information to show that you have a solid understanding of the industry within which your business will operate. e. Product /Service Line: this is where you describe in detail what your product or service is and how it will meet the needs of your customers. Marketing and Sales: Describe how your company will focus on its customers through its marketing and sales strategies. f. Financial Projections: This section is the most important for lenders and investors because it shows that your company is built on a solid foundation. If you do not have any financial information prepared, research industry statistics to estimate what the profits and costs will be for your company. For more assistance with business planning please contact the Small Business Development Center or pick up some worksheets and guides at the Hawai‘i County Business Resource Center.
4. Consult Professionals. You can do most of your business and market research on your own or with the assistance of SCORE or SBDC. It is essential however that you consult certain professionals before finalizing your business plan and moving on to business registration and business launch. Consult an accountant who can: help you determine the best business structure (see “Choosing the Right Business Structure” below) for your venture, help with the financial analysis in your business plan, provide advice on the type of accounting software you may need, provide guidance on accounting procedures that comply with government regulations, provide advice on tracking expenses. Consult an attorney for help with Incorporation. Review your insurance needs with a licensed insurance adviser. Types of coverage vary depending on your business, but may include: Workers compensation, general liability, property insurance, business auto insurance, umbrella liability, comprehensive crime, errors and omissions, directors and officers liability, employment practices liability, cyber liability, contaminated products insurance, international travel, key man life insurance, and disability insurance. Before meeting with an insurance advisor, take advantage of the free “Small Business Insurance 101” information provided by the National Association of Insurance Commissioners online at http://www.insureuonline.org/smallbusiness. If your business location involves the construction of a new facility, or the alteration of a leased space, you should consult the appropriate licensed contractor(s) and architects to help you through the permitting and zoning processes. See the County Building and Zoning Permits section of this guide. Consult a patent attorney if you wish to file a patent or copyright.
5. Decide on your Business Name, Tradename, or DBA. Search the Hawai‘i Department of Commerce and Consumer Affairs Business Registration site at https://hbe.ehawaii.gov/documents/search.html to make sure there is not already a business with the same tradename and trademark.
6. Start a system of recordkeeping. Everyone in business must keep records. Keeping good records will help you: monitor the progress of your business, prepare your financial statements, identify sources of your income, keep track of your deductible expenses, and prepare your tax returns.
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7. Basic Regulatory Next Steps: a. Obtain a Federal Employer Identification Number (EIN) online at http://www.irs.gov/Businesses/Small-Businesses-&-Self-Employed/Employer-ID-Numbers-EINs
b. Create an account with the Hawai‘i Business Express https://hbe.ehawaii.gov/BizEx/home.eb. (See Business Registration section below for instructions on registering by mail)
c. Register online at the Hawai‘i Business Express for a filing with the Department of Commerce and Consumer Affairs Business Registration Division, a Taxpayer ID from the Hawai‘i Department of Tax, and a filing with the Hawai‘ Department of Labor and Industrial Relations if needed. (See Employer Registration section below for instructions on registering by mail)
d. If you plan to hire employees, download and read the Hawai‘i Department of Labor and Industrial Relations’ New Employer Packet at http://labor.hawaii.gov/ui/new-employer-registration. You may choose to contract with an Employee Leasing Company. Search for a company through the National Association of Professional Employer Organizations website at http://www.napeo.org.
e. Apply for the appropriate business license or professional and vocational licenses described in the LICENSES, PERMITS AND CERTIFICATIONS of this guide.
8. Open a business banking account. The Wall Street Journal’s “How to Shop for a Bank” article contains helpful advice. http://guides.wsj.com/small-business/funding/how-to-shop-for-a-bank
9. Launch your business.
10. Keep meticulous records. Track your progress against your business plan and make adjustments where necessary. Join the Hawai`i County Business Resource Center’s mailing list to stay informed about workshops and information for local small businesses.
Tips for Choosing the Right Business Structure
Please consult your attorney or tax professional. The following information is provided as a guide and not intended to be used as legal and financial advice.
A specific business structure is generally chosen for liability and/or tax issues. It is recommended you research each legal structure thoroughly and consult a tax accountant and/or attorney prior to making your decision. The following descriptions are taken from the Small Business Administration. The State of Hawai`i’s Department of Commerce and Consumer Affairs Business Action Center has a useful guide to choosing the right legal form for your business at http://files.hawaii.gov/dcca/bac/business_entity_comparison_chart.pdf.
Sole Proprietorship: A sole proprietorship is the simplest and most common structure chosen to start a business. It is an unincorporated business owned and run by one individual with no distinction between the business and you, the owner. You are entitled to all profits and are responsible for all your business debts, losses and liabilities.
Partnership: A partnership is a single business where two or more people share ownership. Each partner contributes to all aspects of the business, including money, property, labor or skill. In return, each partner
3 | P a g e shares in the profits and losses of the business. Because partnerships entail more than one person in the decision making process, it’s important to discuss a wide variety of issues up front and develop a legal partnership agreement. This agreement should document how future business decision will be made including how partners will divide profits, resolve disputes, change ownership (bring in new partners or buy out current partners) and how to dissolve the partnership. Although partnership agreements are not legally required, they are strongly recommended and it is considered extremely risky to operate without one. A partnership must file an “annual information return” to report the income, deductions, gains and losses from the business’s operations, but the business itself does not pay income tax. Instead, the business “passes through” any profits or losses to its partners. Partners include their respective share of the partnership’s income of loss on their personal tax returns. There are three general types of partnership arrangements:
General Partnerships assume that profits, liability and management duties are divided equally among partners. If you opt for an unequal distribution, the percentages assigned to each partner must be documented in the partnership agreement. Limited Partnerships (also known as a partnership with limited liability) are more complex than general partnerships. Limited partnerships allow partners to have limited liability as well as limited input with management decisions. These limits depend on the extent of each partner’s investment percentage. Limited partnerships are attractive to investors of short-term projects. Joint Ventures act as general partnership, but for only a limited period of time or for a single project. Partners in a joint venture can be recognized as an ongoing partnership if they continue the venture, but they must file as such.
“C” Corporation (Inc. or Ltd.): A corporation is an independent legal entity owned by shareholders. This means that the corporation itself, not the shareholders that own it, is held legally liable for the actions and debts the business incurs. Regular corporations are called “C corporations” because Subchapter C of Chapter 1 of the Internal Revenue code is where you find general tax rules affecting corporations and their shareholders. Corporations are more complex than other business structures because they tend to have costly administrative fees and complex tax and legal requirements. Because of these issues, corporations are generally suggested for established, larger companies with multiple employees. Corporations should always be assisted by a qualified attorney
Subchapter “S” Corporation (Inc. or Ltd.): This structure is identical to the C Corporation in many ways, but offers avoidance of double taxation. If a corporation qualifies for S status with the IRS, it is taxed like a partnership; the corporation is not taxed, but the income flows through to shareholders who report the income on their individual returns.
Limited Liability Companies and Partnership (LLCs and LLPs): A limited liability company is a hybrid type of legal structure that provides the limited liability features of a corporation and the tax efficiencies and operational flexibility of a partnership. The “owners” of an LLC are referred to as “members.” Unlike shareholders in a corporation, LLCs are not taxed as a separate business entity. Instead, all profits and losses are “passed through” the business to each member of the LLC. LLC members report profits and losses on their personal federal tax returns.
Cooperative: A cooperative is a business or organization owned by and operated for the benefit of those using its services. Profits and earnings generated by the cooperative are distributed among the members, also
4 | P a g e known as user-owners. Typically, an elected board of directors and officers run the cooperative while regular members have voting power to control the direction of the cooperative. Members can become part of the cooperative by purchasing shares, though the amount of shares they hold does not affect the weight of their vote. A cooperative operates as a corporation and receives a “pass-through” designation from the IRS. More specifically, cooperatives do not pay federal income taxes as a business entity. Instead, the cooperative’s members pay federal taxes when they file their personal income tax. Members pay federal and state income tax on the margins earned by the cooperative.
Federal and State Tax Tips
Please consult your attorney or tax professional. The following information should be used as a guide, and not as legal financial advice.
Federal Taxes
Federal Self-Employment Tax - Every employee must pay social Security and Medicare taxes. If you are self- employed, your contributions are made through the self-employment tax. Federal Income Tax - Paying Federal income taxes depends upon your legal form of business (i.e. sole proprietorship, partnership or corporation). Seek professional assistance, or go to the IRS website at http://www.irs.gov. Federal Payroll Tax (Federal Withholding Tax) - Any business employing a person must register with the IRS and acquire an EIN and pay federal withholding tax at least quarterly. See the section on Employer Registration above. Learn more about federal tax requirements for small business the following IRS sites: http://www.irs.gov/Businesses/Small-Businesses-&-Self-Employed http://www.irsvideos.gov/virtualworkshop/ http://www.irsvideos.gov/SmallBusinessTaxpayer/virtualworkshop http://www.irs.gov/Businesses/Small-Businesses-&-Self-Employed/Recommended-Reading-for- Small-Business
State of Hawai‘i Taxes
General Excise Tax Every person or company intending to do business in Hawai‘i, including every individual who is self-employed or who hires employees, must apply for a General Excise Tax Identification Number. This number is assigned by the State Department of Taxation and identifies each business for tax filing, withholding and paying purposes. See http://tax.hawaii.gov/geninfo/get/ for more information.
County Surcharge Tax Effective January 1, 2007, the general excise and use tax was amended to provide a county surcharge thereby increasing the GET and Use tax rate for transactions attributable to the City and County of Honolulu. The
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County Surcharge increases the tax rate 0.5% for a total tax rate of 4.5% for transactions on Oahu. Neighbor island businesses that do not deliver any goods or services to Oahu are not subject to the surcharge.
Transient Accommodations Tax A 9.25% Transient Accommodations Tax (TAT) is levied on the gross rental or gross rental proceeds derived from furnishing transient accommodations. A transient accommodation is defined as an apartment, house, condominium, beach house, hotel room or suite, or similar living accommodation furnished to a transient person for less than 180 consecutive days in exchange for payment in cash, goods, or services.
Other Hawai‘i State Taxes Depending on the type of business, additional taxes may be required. For all state tax-related questions, contact: Hawai‘i State Department of Taxation Hawai‘i District Office Email: [email protected]
East Hawai‘i West Hawai‘i State Office Building State Office Building 75 Aupuni Street #101 82-6130 Mamalahoa Highway, #8 Hilo, Hawai‘i 96720-4245 Captain Cook, Hawai‘i 96704 Phone (808) 974-6321 Phone (808) 323-4597
Taxpayer Services Branch Hawai‘i State Department of Taxation 830 Punchbowl Street, Honolulu, HI 96813 Phone: 1-800-222-3229 http://tax.hawaii.gov
Hawai‘i Tax Information of interest to businesses: Employer’s Tax Guide (2012) http://files.hawaii.gov/tax/news/pubs/12bklta.pdf Supplemental Insert to Employer’s Tax Guide http://files.hawaii.gov/tax/news/pubs/06bklta_sup2009.pdf Tax Law and Guidance http://tax.hawaii.gov/legal/ Outline of the Hawai‘i Tax System as of July 1, 2014 http://files.hawaii.gov/tax/news/pubs/14outline.pdf Tax Facts http://tax.hawaii.gov/legal/a2_b2_1taxfacts/ Tax Facts 31-1 Licensing and Tax Information for New Businesses http://files.hawaii.gov/tax/legal/taxfacts/tf2015-31-1.pdf Tax Facts 37-1 General Excise Tax (GET) http://files.hawaii.gov/tax/legal/taxfacts/tf2015-37-1.pdf Taxation of Agricultural and Aquacultural Producers in Hawai‘i http://files.hawaii.gov/tax/legal/taxfacts/tf01-02.pdf
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ENTREPRENEURIAL ASSISTANCE RESOURCES County of Hawai‘i Hawai‘i County Business Resource Center (HCBRC) A program of the Department of Research and Development, the HCBRC serves as an entrepreneurial resource for new and existing business owners who need business assistance for operations within Hawai‘i County. Public computers are available for online applications in our Hilo and Kona offices and staff is available to assist. Phone (808) 961-8366 / Email [email protected] Open Monday through Friday, from 8:30 a.m. to 4:00 p.m. Closed on state holidays
East Hawai‘i West Hawai‘i County Building West Hawai‘i Civic Center 25 Aupuni Street, Room 1301 74-5044 Ane Keohokalole Highway, Building C, 2nd Floor Hilo, Hawai‘i 96720 Kailua-Kona, Hawai‘i 96740
State of Hawai‘i
Hawai‘i Business Action Center (BAC) Provides information on licensing requirements for State, County and Federal governments including general excise tax license, business and trade name registration, employer registration and federal employer identification number application. The BAC is operated by the State of Hawai‘i Department of Commerce and Consumer Affairs. A Business Action Center Pilot Program is available in Hilo two days per month in which DCCA personnel are on hand to assist businesses. Hilo Business Action Center – Pilot Program 100 Pauahi Street, Suite 109, Hilo, Hawai‘i 96720 Open on the first and third Thursday of the Month from 9:30 a.m. to 3:00 p.m. Phone (808) 933-0773, Email [email protected]
Hawai‘i Small Business Development Center Network (SBDC) Established in 1990, the Hawai`i Small Business Development Center Network is a statewide business assistance organization. Confidential business advising services are provide to aspiring entrepreneurs, start- ups and existing business owners at no charge. The SBDC’s dedicated business development specialists work to build thriving business communities and to promote economic development across the Hawaiian Islands. The SBDC is funded in part the by U. S. Small Business Administration and the State of Hawai‘i. The program is hosted by the University of Hawai`i at Hilo. http://www.hisbdc.org/Home.aspx
East Hawai‘i West Hawai‘i 100 Pauahi Street, Suite 109 75-5722 Kuakini Highway, Suite 209 Hilo, Hawai‘i 96720 Kailua-Kona, Hawai‘i 96740 Phone (808) 933-0776 Phone (808) 327-3680 Fax (808) 933-0778 Fax (808) 327-3682
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Chambers of Commerce Hawai‘i Island Chamber of Commerce http://hicc.biz/ 117 Keawe Street, Suite 205 Hilo, Hawai‘i 96720 Phone (808) 935-7178 Kona-Kohala Chamber of Commerce http://www.kona-kohala.com/ 75-5737 Kuakini Highway, Suite 208 Kailua-Kona, Hawai‘i 96740 Phone (808) 329-1758 Japanese Chamber of Commerce and Industry of Hawai‘i http://www.jccih.org/ 714 Kanoelehua Avenue Hilo, Hawai‘i 96720-4565 Phone (808) 934-0177 Email [email protected]
Business Incubators Natural Energy Laboratory of Hawai‘i Authority (NELHA) http://nelha.hawaii.gov/join-us 73-987 Makako Bay Drive Kailua-Kona, Hawai‘i 96740 Phone (808) 327-9585 Email [email protected] GVS (Global Virtual Studio) Transmedia Accelerator http://www.globalvirtualstudio.com Contact GVS through its website. Hawai‘i TechWorks http://www.hawaiitechworks.org 47 Rainbow Drive Hilo, Hawai‘i 96720 Email [email protected]
Online Assistance Hawai‘i Business Express (One-Stop Registration) - Register a business name and trade name, obtain a state general excise tax number, employee income tax withholding number and an unemployment insurance ID number. https://hbe.ehawaii.gov/BizEx/home.eb BusinessUSA http://business.usa.gov
SCORE https://www.score.org United State Small Business Administration https://www.sba.gov Internal Revenue Service http://www.irs.gov/Businesses
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II. REGISTRATION BUSINESS, EMPLOYER, TAX, TRADENAME, AND MISCELLANEOUS
BUSINESS REGISTRATION In Hawai‘i, corporations, partnerships, limited liability companies and limited liability partnerships are registered with the State of Hawai‘i Department of Commerce and Consumer Affairs, Business Registration Division (BREG). Registering a business with the Business Registration Division is relatively simple. You may file online by signing up for a free account with Hawai‘i Business Express (HBE) One-Stop Registration. Business Express is the quick and easy way to start a new business in Hawai‘i. One simple interface covers all the forms with all the state agencies and partners. Easy-to-understand instructions and context-sensitive help make creating a business with Business Express safe, fast and efficient. https://hbe.ehawaii.gov/BizEx/home.eb
Be sure to have the following information on hand before registering online: Name of your business, trade name or DBA Your business entity type Date your new business is going to start in Hawai‘i Date of the first payroll in Hawai‘i Names, addresses, phone numbers and EINs or Social Security numbers of proprietors, partners, corporate officers, LLC members and registered agent. Business location. Brief description of your business activity. Name and telephone number of the person submitting the registration. Forms of payment (Visa, MasterCard, Discover Card, and American Express)
You may also file by mail, fax or over the counter. All state business registration, amendment, correction, and reservation forms are available for download at http://cca.hawaii.gov/breg/registration/. These forms can be filled out on your computer and printed. The Department of Commerce and Consumer Affairs Business Registration Division is open from 7:45 a.m. to 4:30 p.m., Monday to Friday, except state holidays. Mail or fax registrations to: Business Registration Division Department of Commerce and Consumer Affairs P.O. Box 40 Honolulu, Hawai‘i 96810 Phone: Residents on Hawai‘i Island may call 974-4000 followed by 6-2727 and the # sign Fax: (808) 586-2733, Consumer Dial Fax on Demand Service: (808) 587-1234 Email address [email protected]
To File Over-the-Counter Hilo Business Action Center – Pilot Program 100 Pauahi Street, Suite 109
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Hilo, Hawai‘i 96720 Open on the first and third Thursday of the month from 9:30 a.m. to 3:00 p.m. Phone (808) 933-0773
EMPLOYER REGISTRATIONS Federal Employer Identification Number An Employer Identification Number (EIN) is also known as a federal tax identification number, and is used to identify a business entity. Generally, businesses need an EIN. You may apply for an EIN online or by mail. To file by mail or fax, download Form SS-4, Application for Employer Identification Number at http://www.irs.gov/pub/irs-pdf/fss4.pdf and follow the “Instructions for Form SS-4” found at http://www.irs.gov/pub/irs-pdf/iss4.pdf. You may also request a form by calling 1-800-829-3676. Mail your completed SS-4 Form to: Internal Revenue Service Attn: EIN Operation Cincinnati, OH 45999 Or, you may fax your form to: (859) 669-5760 You may also apply online at: http://www.irs.gov/Businesses/Small-Businesses-&-Self-Employed/Employer-ID-Numbers-EINs
State Withholding Identification Number In addition to the Federal Employer Identification Number (EIN) required by the Internal Revenue Service, the State of Hawai‘i requires that an employer obtain a Hawai‘i Employer’s Withholding Identification Number. If you register your business online at Hawai‘i Business Express, this step is included. If you wish to file by mail or fax, download the current State of Hawai‘i “Basic Business Application Form BB-1” at http://labor.hawaii.gov/ui/new-employer-registration. This form is used for registering for various state tax and employer licenses and permits, including general excise and use tax, withholding tax, and unemployment insurance tax. Any individual or organization planning to have one or more workers performing services for their company or organization, must file a Form BB-1 with the State Tax Office within 20 days after hiring an employee. Certain employer elections are allowed. Mail the completed application to: Hawai‘i Department of Taxation P.O. Box 1425 Honolulu, Hawaii 96806-1425 Contact: Taxpayer Services, Phone: (808) 587-4242
Unemployment, Workers Compensation, Temporary Disability Insurance and Prepaid Health Care Insurance Hawai‘i requires all employers to pay unemployment contributions, and to obtain workers compensation insurance, temporary disability insurance and prepaid health care insurance. Each employer must register with
10 | P a g e the Unemployment Insurance division Department of Labor and Industrial relations. For more information, download the “Unemployment Handbook for Employers” at http://labor.hawaii.gov/ui/files/2012/12/HANDBOOK_-FOR_-EMPLOYERS.pdf. For further information contact: Department of Labor and Industrial Relations 830 Punchbowl Street Honolulu, Hawai‘i 96813 Phone: (808) 586-8914 Website: http://labor.hawaii.gov
Employer Resources from the Department of Labor and Industrial Relations:
For information about Workers’ Compensation, Temporary Disability Insurance, and Prepaid Health Care, go to the Department of Labor and Industrial Relations’ Disability Compensation Division website at http://labor.hawaii.gov/dcd. Highlights of the Hawai‘i Workers’ Compensation Law http://labor.hawaii.gov/dcd/files/2014/04/WC-Highlights.pdf Highlights of the Hawai‘i Temporary Disability Insurance Law http://labor.hawaii.gov/dcd/files/2013/01/TDI-highlights.pdf Highlights of the Hawai‘i Prepaid Health Care Law http://labor.hawaii.gov/dcd/files/2013/01/PHC-highlights.pdf The Hawai‘i Civil Rights Commission provides helpful guides for employers related to discrimination, harassment, and hiring practices http://labor.hawaii.gov/hcrc/publications/ The Occupational Safety and Health Division publishes the mandatory “Job Safety and Health Protection on the Job” poster, and a “Handbook for Small Businesses.” http://labor.hawaii.gov/hiosh/publications/. The Wage Standards Division provides employer guidance on a variety of issues including pay frequency, the Hawai‘i Family Leave Law, minimum wage standards, overtime rules, and child labor laws. http://labor.hawaii.gov/wsd/. The Workforce Development Division has several programs designed to assist employers including: Apprenticeships; Employer Outreach, the Employment and Training Fund, federal bonding, Senior Community Service Employment Program, Trade Adjustment Assistance, Workforce Investment Act, Work Opportunity Tax Credit, Veteran Services, Volunteer Internship program, and Hirenet Hawai‘i. http://labor.hawaii.gov/wdd/home/employers/.
East Hawai‘i West Hawai‘i 1990 Kino‘ole Street, Suite 102 74-5565 Luhia Street, Building C, Bay 4 Hilo, Hawai‘i 96720 Kailua-Kona, Hawaii 96740 Phone (808) 981-2860 Phone (808) 327-4770 Email [email protected] Email [email protected]
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TRADE NAME, TRADEMARKS, SERVICE MARKS
Any business may register a trade name, trademark or service mark to give notice to the public of the intent to use the trade name, trademark or service mark in Hawai‘i. Ownership of a trade name, trademark or service mark is acquired by adoption and usage of it.
Trade names are fictitious names that are assumed by a business and that do not contain the owner’s names. Trademarks are words, designs, or words and designs in combination that are used as identifiers for goods and services. Service marks are used to identify the type of service a business provides. File an application online through Hawai‘i Business Express https://hbe.ehawaii.gov/BizEx/home.eb. Before filing an application, check the “Search for Business Entity & Documents” feature on Hawai‘i Business Express if there is a registration that is substantially identical to the name you wishes to register. A check should also be made in the telephone directory of each island and with the Department of Taxation.
Federal Trademark Office Before registering with the United State Patent and Trademark Office, check the Trademark Electronic Search System (TESS) database to make sure another company has not already registered a similar mark. Search online at http://www.uspto.gov/trademarks-application-process/search-trademark-database. Register a trademark with the United States Patent and Trademark Office online at http://www.uspto.gov/trademarks-application-process/filing-online. The Trademark Assistance Center has a variety of online video and animated tutorials that describe the registration process. It also publishes a helpful guide “Protecting Your Trademark” online at http://www.uspto.gov/sites/default/files/BasicFacts.pdf. Contact the Trademark Assistance Center at 1-800- 786-9199 (select option #1) with questions.
Patents An invention can be protected by a U.S. Patent. The assistance of a patent attorney is invaluable because patent procedures are detailed and technical. Patent attorneys are registered with the U.S. Patent and Trademark Office. For further information, contact: Inventors Assistance Center Phone (808) 786-9199 http://www.uspto.gov/patent
Copyright Copyright is a form of protection provided by the laws of the United States (Title 17, U.S. Code) to the authors of “original works of authorship,” including literary, dramatic, musical, artistic, and certain other intellectual works. This protection is available to both published and unpublished works. Section 106 of the 1976 Copyright Act generally gives the owner of copyright the exclusive right to do and to authorize others to do the following: reproduce the work in copies, prepare derivative works based upon the work, distribute copies of the work to
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Miscellaneous Business Registrations
Hawai‘i Brand Registry The Department of Agriculture’s Animal Industry Division keeps track of all brands in the state. To register a brand, complete an Application for Brand Registration which can be found online at http://hdoa.hawaii.gov/ai/ldc/, or contact the Animal Disease Control Branch located on Oahu at (808) 483- 7106.
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III. LICENSES, PERMITS AND CERTIFICATIONS
There are a wide variety of licenses, permits and certificates that a business may need depending on the business activity, and the sources of these licenses, permits and certificates are equally varied. This guide begins with County license and permit requirements, followed by State and Federal requirements organized largely by business activity. HAWAI‘I COUNTY BUSINESS LICENSES Hawai‘i County requires a business license for the following occupations: Auctioneer Pawnbroker Firearm Sales Scrap Dealer Purchasing, Wrecking, Rebuilding Cars Second Hand Dealer Dance Hall
All forms and fees can be found at http://www.hawaiicounty.gov/finance-vrl-buslic. Submit license applications at the following locations:
Hilo Kailua-Kona Pāhoa Motor Vehicle Registration Motor Vehicle Registration Motor Vehicle Registration Aupuni Center West Hawai‘i Civic Center 15-2615 Kea‘au-Pāhoa Road 101 Pauahi Street, Suite 5 74-5044 Ane Keohokalole Hwy Pāhoa, Hawai‘i 96778 Hilo, Hawai‘i 96720 Kailua-Kona, Hawai‘i 96740 Phone (808) 965-2721 Phone (808) 961-8351 Phone (808) 323-4818
Taxicabs The County of Hawai‘i Mass Transit Agency is responsible for licensing and regulating taxicabs. Mass Transit Agency personnel determine owner eligibility; inspect; issue permits; monitor compliance with administrative and operational regulations; and investigate passenger complains and compliments. The Transportation Commission review, approves or denies all taxicab operator permits. If you require additional information about starting a taxicab business contact the County of Hawai‘i Mass Transit Agency in Hilo at (808) 961-8343 or [email protected]. Taxicab Application Forms and instructions are posted online: http://www.heleonbus.org/sandbox/taxi-application-for-certificate-of-public-convenience To apply to be a taxicab driver and to take the test, contact the County of Hawai‘i Department of Finance, Vehicle Registration and Licensing Division:
East Hawai‘i West Hawai‘i Driver’s License & PMVI West Hawai‘i Civic Center 349 Kapiolani Street 74-5044 Ane Keohokalole Highway Hilo, Hawai‘i 96720 Kailua-Kona, Hawai‘i 96740 Phone (808) 961-2320 Phone (808) 323-4811
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Liquor License The County of Hawai‘i Department of Liquor Control regulates the manufacture, importation, sale and consumption of intoxicating liquors and ensures compliance to state and county laws. A variety of permits and licenses are issued through the Department of Liquor Control. All forms and rules are posted online at http://www.hawaiicounty.gov/liquor-control.
East Hawai‘i West Hawai‘i County of Hawai‘i Department of Liquor Control County of Hawai‘i Department of Liquor Control Hilo Lagoon Center West Hawai‘i Civic Center 101 Aupuni Street, Suite 230 74-5044 Ane Keohokalole Highway, Building B Hilo, Hawai‘i 96720 Kailua-Kona, Hawai‘i 96740 Phone (808) 961-8218 Phone (808) 323-4370
COUNTY BUILDING AND ZONING PERMITS Any building or structure being erected, constructed, enlarged, repaired, moved, improved, converted, altered, removed, or demolished will require a building permit. A Certificate of Occupancy from the County Planning Department is required prior to operations. Building plans are accepted by the Planning Department and online at http://papaaukahi.hawaiicounty.gov. Several agencies are involved in building plan review including the County Planning Department, Department of Public Works, Hawai‘i Fire Department, Department of Water Supply, and the State Department of Health. Projects involving work in the aquatic environment, including tidal areas and other wetlands, are subject to review by the United States Army Corps of Engineers http://www.poh.usace.army.mil/Missions/Regulatory.aspx. Important tips:
1. If you are planning a home-based business, complete a Home Occupation Declaration form found online at http://www.cohplanningdept.com (click the “Planning Dept Forms” link found on the left under the heading POPULAR LINKS) and submit to the Planning Department at either the Hilo or Kailua- Kona offices.
2. Consult the Planning Department’s comprehensive list of Permitted Uses by Zoning District http://www.cohplanningdept.com/wp-content/uploads/2013/05/Permitted-Uses-Table-040913.pdf.
3. If you are planning to build, alter and existing building, or change the use of a building or leased space (e.g., changing an office or retail space to a restaurant, or creating mixed use facilities), County Department of Public Works Building Plans Examining staff can arrange a multi-agency pre-permitting review at which you and your contractor can discuss your plans. Knowing all of the requirements at the start of a project will help you stay on time and on budget. Contact Public Works Building Division at (808) 961-8331 in Hilo or (808) 323-4720 in Kailua- Kona and ask for a Building Plans Examiner to make an appointment.
4. Please be aware of Hawai‘i’s land use system which may determine the kinds of permits you will need. The County Planning Department has a useful introduction to the “Hawai‘i Land Use Regulatory System” posted online at http://www.cohplanningdept.com/resources-and-references/. You should also familiarize yourself with the State of Hawai‘i Department of Health’s Office of Environmental
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Quality Control (OEQC) which implements the State’s Environmental Impact State Law and Rules. See http://health.hawaii.gov/oeqc.
Building, Electrical, Plumbing, and Sign Permits The County of Hawai‘i Department of Public Works Building Division is responsible for inspections; plan review; enforcement of the Hawai‘i County building, electrical, plumbing and sign codes; and the design, construction and maintenance of County-owned facilities. File online permit applications at http://papaaukahi.hawaiicounty.gov. Permits include: Building, Plumbing, Electrical and Signs.
Grading, Grubbing, Stockpiling, Work Within County Right-of-Way, Publication Dispenser, Sidewalk Use and Private Waterline Installation Permits The County of Hawai‘i Department of Public Works Engineering Division’s primary responsibility is to plan, design, review, and construct road, bridge and flood control facilities. The division also enforces applicable regulatory requirements for Chapter 10 Hawai‘i County code, on grading, grubbing and stockpiling, Chapter 22 on the County Right-of-Way, and Chapter 27, on flood control. The division also reviews applications for subdivisions, ‘ohana, variance, and change of zone. Permits include: Grading, Grubbing, Work within the County Right-of-Way, Publication Dispenser, Sidewalk Use, Stockpiling, and Private Waterline Installation.
Loading and Unloading Zones The County of Hawai‘i Department of Public Works Traffic Division oversees installation, operation, and maintenance of signs, traffic calming devices, traffic signals, and streetlights to prevent collisions and fatalities. Requests for loading and unloading zones can be submitted online at http://traffic.hawaiicounty.gov/loading-unloading-zones
STATE OF HAWAI‘I LICENSES, CERTIFICATIONS AND PERMITS Agriculture Licensing, Certification and Permits The State of Hawai‘i Department of Agriculture Quality Assurance Division’s Commodities Branch oversees quality assurance of agricultural commodities; licensing of dealers in agricultural products; and mild producer price and quota control. For more information about the Commodities Branch contact: Hawai‘i Department of Agriculture Quality Assurance Division 1851 Auiki Street, Honolulu, HI 96819-3100 Phone: (808) 832-0700, Fax: (808) 832-0683
Agriculture Dealer Licensing A license from the Hawai‘i Department of Agriculture is required if you handle or sell any Hawai‘i grown agricultural product such as plants, flowers, eggs or poultry, fresh fruits or vegetables, livestock or livestock products AND the product was obtained or purchased by you directly from a Hawai‘i farmer or grower. http://hdoa.hawaii.gov/qad/files/2012/12/qad-dl-2a.pdf.
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Certificate of Ownership/Movement of Agricultural Commodities This certificate is required if you sell any amount of an agricultural product that is to be marketed for commercial purposes; or transport agricultural commodities with a weight greater than 200 pounds or with a value of $100 or more. Proof of ownership is the first step in establishing a paper trail to help deter agricultural theft. If an inspector or law enforcement officer has probable cause to believe agricultural commodities are in unlawful possession, the inspector or law enforcement officer may request proof of ownership of the commodities, which could lead to the seizure of agricultural commodities and criminal penalties. http://hdoa.hawaii.gov/qad/files/2012/12/DL-22AdjustedforPDFPrinting.pdf
Coffee Beans (Green) Certification is required for green coffee shipped out of the area of production. The Department of Agriculture Commodities Branch Application for Certification of Quality and Condition and Applicants Declaration of Origin is available online at http://hdoa.hawaii.gov/qad/commodities-branch/60-2/.
Pesticides Applicators and Restricted Use Pesticide Dealer Representative Certification applications and information are managed by the Hawai‘i Department of Agriculture. Go to http://hdoa.hawaii.gov/pi/pest/pesticide-forms for applications and instructions, or contact the Hilo District Office which serves all of Hawai‘i Island: 16 E. Lanikaula Street, Hilo, HI 96720-4303 Enforcement Section: (808) 974-4142, [email protected] Education/Certification Section: (808) 974-4143, [email protected]
Phytosanitary Certificate The Department of Agriculture Plant Quarantine Branch issues Phytosanitary certificates for exporters of plant materials and products. http://hdoa.hawaii.gov/pi/pq/export-program Contact the Plant Quarantine Office for more information:
Hilo Kailua-Kona 16 E. Lanikaula Street Keahole Airport Hilo, Hawai‘i 96720-4302 Kailua-Kona Phone (808) 974-4141 Phone (808) 326-1077
Import Permits The Department of Agriculture Plant Quarantine Office issues applications for import of plants, non-domestic animals, microorganisms, and microbial products. http://hdoa.hawaii.gov/pi/pq/import-program/plant-quarantine-application-for-permits Contact the Plant Quarantine Office listed above for more information.
Child Care Licensing Hawai‘i has four types of child care administrative rules under Title 17 Department of Human Services.
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1. Registration of Family Child Care Homes: A private residence, including a home, apartment, unit, or townhouse where three to no more than six children who are unrelated to the caregiver by blood, marriage, or adoption, at any given time.
2. Licensing of Group Child Care Centers and Group Child Care Homes: A facility other than a private home, maintained by an individual, organization, or agency for the purpose of providing child care to children that are twenty-four months and older. A facility which may be an extended or modified private home, at which care is provided for seven to twelve children, during any part of a twenty-four hour day.
3. Licensing of Infant and Toddler Child Care Centers: A facility other than a private home, maintained by an individual, organization, or agency for the purpose of providing child care to children that are six weeks to thirty-six months old.
4. Licensing of Before and After School Child Care Facilities: A facility other than a private home, maintained by an individual, organization, or agency for the purpose of providing child care before the opening of the regular school day and/or after the close of the regular school day during the academic year for children four years and eight months and older who are enrolled in public or private elementary schools. Licensing for child care providers is issued by the State Department of Human Services. See http://humanservices.hawaii.gov/bessd/child-care-program/child-care-licensing for complete application instructions, and links to applicable Hawai‘i Administrative Rules and all forms. State Child Care Licensing Units in Hawai‘i County:
East Hawai‘i West Hawai‘i Central Hilo Unit North Kona 2 Unit 1990 Kino‘ole Street, Suite 109 Kona Center Hilo, Hawai‘i 96720 75-5722 Hanama Place, Suite 1105 Mailing Address: P.O. Box 1562 Kailua-Kona, Hawai‘i 96740 Hilo, Hawai‘i 96721-1562 Phone (808) 327-4755 Phone (808) 981-7290
Commercial Activities on State Land The State of Hawai‘i Department of Land and Natural Resources’ Land Division issues “Wiki” permits for persons or companies desiring a right-of-entry permit for a beach wedding or other commercial activity on unencumbered State lands. Complete information and links to the online permitting system are posted online at http://dlnr.hawaii.gov/ld/commercial-activities.
Commercial Water Craft Use Permits All operators of commercial vessels, water craft or water sports equipment must obtain a commercial use permit from the Department of Land And Natural Resources, Division of Boating and to operate on State ocean waters. Fees vary. Complete instructions are included on the Division of Boating and Ocean Resources web page http://dlnr.hawaii.gov/dobor/commercial-use-permit-qa/.
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Fishing Licenses The State of Hawai‘i Department of Land and Natural Resources’ Division of Aquatic Resources issues recreational and commercial fishing licenses, permits and vessel registration. Please see the Division’s licensing and permits page for complete information http://dlnr.hawaii.gov/dar/licenses-permits. Aquaculture Dealer License Aquaculture Facility License Aquarium Permit Bait License Bottom fish Fishing Vessel Registration (See http://dlnr.hawaii.gov/dar/fishing/bottom-fishing for more information on bottom fishing). Commercial Marine License is required for any person to take marine life for commercial purposes. Fees vary. Kona Crab/Lobster Closed Season Sales License is required for any dealer or restaurant to sell or serve during the closed season any Kona crab or lobster lawfully caught during the open season. Fee, $50.00. Special Marine Product License is required for any importer, wholesaler, retailer, or restaurant to possess, sell, or offer for sale any marine animal or product prohibited or restricted by regulations. Fee, $50.00. West Hawai‘i Aquarium Permit is required for any person to use fine mesh net to collect aquatic life for an aquarium in the West Hawai`i Regional Fishery Management Area. Fee, none. Food Service
Food Safety Certification Service Contact the Hawai‘i Department of Agriculture’s Commodities Branch for information about Good Agricultural Practices audits for farm, greenhouse and harvest crew; and Good Manufacturing Practices audits which include cooler/cold storage, packinghouse with or without Hazard Analysis Critical Control Point (HACCP) processing with or without HACCP and Storage and Distribution Centers. For more information visit http://hdoa.hawaii.gov/qad/commodities-branch or call the Commodities Branch Quality Assurance Division in Honolulu at (808) 832-0700.
Food Sale and Restaurant Permits The State of Hawai‘i Department of Health issues the following permits:
Food Establishment Permit Applications: For a permit to operate a restaurant, bar, caterer, market, convenience store, lunch-wagon, push cart or other type of “permanent” food establishment. http://health.hawaii.gov/san/permit-applications/food-establishment-permit-applications/
Temporary Food Establishment Application: For a permit to hold a temporary food sale such as a fundraiser, craft fair, carnival, food show or other event held for a limited period of time. http://health.hawaii.gov/san/permit-applications/temporary-food-establishment-permit- applications
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Commissary Agreement: Agreement between owners of a permitted commissary and a food establishment requiring a commissary. http://health.hawaii.gov/san/permit-applications/commissary-agreement The State of Hawai‘i Department of Health’s Sanitation Branch Website contains food safety resources, education and templates in addition to all required forms: http://health.hawaii.gov/san/food-information.
East Hawai‘i West Hawai‘i State of Hawai‘i Department of Health State of Hawai‘i Department of Health Sanitation Branch Sanitation Branch 1582 Kamehameha Avenue 79-1020 Haukapila Street, #115 Hilo, Hawai‘i 96720 Kealakekua, Hawai‘i 96720 Phone (808) 933-0917 Phone (808) 322-1507
Geothermal Permit The State of Hawai‘i Department of Land and Natural Resources’ Engineering Division issues permits for Geothermal Exploration and Geothermal Drilling. Forms and instructions are posted online at http://dlnreng.hawaii.gov/geothermal/.
Health Care Facilities
Certificate of Need The State of Hawai‘i Department of Health’s State Health Planning and Development Agency (SHPDA) administers the Certificate of Need Program, which authorizes new healthcare facilities. Applications are available online at http://health.hawaii.gov/shpda/certificate-of-need/blank-application-forms. For information on how Certificate of Need applications are reviewed and awarded, go to http://health.hawaii.gov/shpda/certificate-of-need or contact State Health Planning and Development Agency 1177 Alakea Street #402 Honolulu, Hawai‘i 96813 Phone (808) 587-0788 Email [email protected]
Health Care Facility Licensing The State of Hawai‘i Department of Health’s Office of Health Care Assurance (OHCA) performs all state licensing activities on healthcare facilities, agencies and organizations in Hawai‘i. This includes conducting all on-site state licensing inspections and Medicare certification inspections on behalf of the United States Centers for Medicare and Medicaid Services.
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Adult Day Health Centers, General Health Care Facilities, Home Health Agencies, ESRD Facilities The Medicare Section of the OHCA (http://health.hawaii.gov/ohca/home/medicare-section) monitors compliance with state licensing rules and ensures the quality of care for certain medical facilities which must be licensed by the State. These include: adult health centers, ambulatory surgical centers, home health agencies, hospitals, intermediate care facilities for individuals with intellectual disabilities, skilled nursing and intermediate care facilities and clinical laboratories. The Medicare Section is also responsible for federal inspection and certification activities for Medicare and Medicaid providers including ambulatory surgical centers, home health agencies, hospitals, intermediate care facilities for individuals with intellectual disabilities, skilled nursing facilities, end-stage renal disease facilities, hospices, rehabilitation agencies, rural health clinics, and portable x-ray facilities. Adult Day Health Center http://health.hawaii.gov/ohca/home/medicare-section/opening-an-adult-day-health-center General Health Care Facility http://health.hawaii.gov/ohca/home/medicare-section/opening-a-general-health-care-facility Home Health Agency http://health.hawaii.gov/ohca/home/medicare-section/opening-a-home-health-agency ESRD (End Stage Renal Disease) Facility http://health.hawaii.gov/ohca/home/medicare-section/opening-an-esrd-end-stage-renal-disease-facility
Adult Residential Care Homes, Assisted Living Facilities, Therapeutic Living Programs, Special Treatment Facilities The State Licensing Section of the Office of Health Care Assurance monitors compliance with licensing rules and ensures quality of care for certain community based facilities which must be licensed by the State, but which are not eligible for Medicare participation. These facilities include adult residential care homes (ARCH), expanded ARCH (E-ARCH), assisted living facilities (ALF), developmentally disabled domiciliary homes (DDDH), therapeutic living programs (TLP) and special treatment facilities (STF). See the State Licensing Section website for more information http://health.hawaii.gov/ohca/state-licensing-section.
Professional and Vocational Licenses The State of Hawai‘i requires licensing for certain professions and occupations. To learn more about a specific licensing area, contact: Professional and Vocational Licensing Division Hawai‘i State Department of Commerce & Consumer Affairs Telephone: (808) 586-3000 Website: http://cca.hawaii.gov/pvl/ Email: [email protected]
Boards Programs Accountancy Activity Desk Acupuncture Athletic Trainers
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Boards Programs Barbering and Cosmetology Cemetery and Pre-Need Funeral Authority Boxing Collection Agency Chiropractor Condominium Property Regimes Contractor Dispensing Optician Dentist and Dental Hygienist Electrologist Electrician and Plumber Employment Agency Elevator Mechanic Hearing Aid Dealer and Fitter Engineer, Architect, Surveyor and Landscape Marriage and Family Therapist Architect Mental Health Counselor Massage Therapy Mixed Martial Arts Contests Medical and Osteopathy (MD. DO, EMT-Basic, EMT- Nurse Aide Paramedic, Physician Assistant and Podiatrist) Nursing Home Administrator Motor Vehicle Industry Occupational Therapist Motor Vehicle Repair Port Pilot Naturopathic Medicine Real Estate Appraiser Nursing Respiratory Therapist Optometry Social Worker Pest Control Subdivision Pharmacy and Pharmacist Time Share Physical Therapy Travel Agency Private Detective and Guard Uniform Athlete Agents Psychology Real Estate Speech Pathology and Audiology
Work in State Highway Right-of-Way
Permits for Activities with a State Highway Right-of-Way
The State of Hawai‘i Department of Transportation issues a variety of permits for activities that take place within a State Highway Right-of-Way. See the Highway Division’s Guide to Permits at http://hidot.hawaii.gov/highways/home/doing-business/guide-to-permits.
Permit to Operate Oversized and Overweight Vehicles on State Highways Apply for a permit at the Hawai‘i District Office 50 Makaala Street, Hilo, HI 96720 Sal Panem, Hawai‘i District Engineer (808) 933-8866
FEDERAL LICENSES AND PERMITS
If your business is involved in activities supervised and regulated by a federal agency – such as selling alcohol, firearms, commercial fishing, etc. – then you may need to obtain a federal license or permit. Here is a brief list of business activities that require these forms and information on how to apply.
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Agriculture - If you import or transport animals, animal products, biologics, biotechnology or plants across state lines, you’ll need to apply for a permit from the U.S. Department of Agriculture (USDA). See the USDA Animal and Plant Health Inspection Service Permits and Certification webpage for more information. http://www.aphis.usda.gov/wps/portal/aphis/resources/permits
Alcoholic Beverages - If you manufacture, wholesale, import, or sell alcoholic beverages at a retail location, you will need to register your business and obtain certain federal permits (for tax purposes) with the U.S. Treasury’s Alcohol and Tobacco Tax and Trade Bureau (TTB). The website has a number of online tools that make this process straightforward. If you are just starting a business in this trade, start by reading the TTB’s New Visitors Guide which offers helpful information for small business owners. Go to http://www.ttb.gov/nu/index.shtml
Aviation - Does your business involve the operation of aircraft; the transportation of goods or people via air; or aircraft maintenance? If so, you’ll need to apply for one or more of the following licenses and certificates from the Federal Aviation Administration:
FAA Licenses and Certificates- Get licensing information for airmen, aircraft, airports, airlines and medical aviation services. http://www.faa.gov/licenses_certificates
Pilot Licenses and Training Requirements http://www.faa.gov/pilots
Aircraft Mechanic Licenses http://www.faa.gov/mechanics
Firearms, Ammunition and Explosives - Businesses who manufacture, deal and import firearms, ammunitions and explosives must comply with the Gun Control Act’s licensing requirements. The Act is administered by the Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF). Refer to the following resources from the ATF to make sure your business is properly licensed.
Firearms Industry Guide– Includes information on obtaining and renewing a federal firearms license, importing firearms and ammunitions, and more. https://www.atf.gov/firearms/tools-services- firearms-industry
Explosives Industry Guide– Find out how to get a federal explosives license. https://www.atf.gov/content/explosives
Fish and Wildlife - If your business is engaged in any wildlife related activity, including the import/export of wildlife and derivative products, you must obtain an appropriate permit from the U.S. Fish and Wildlife Service. http://www.fws.gov/permits
Commercial Fisheries - Seafood Inspection Program: The NOAA Seafood Inspection Program offers a variety of professional inspection services on a fee-for-service basis which assure compliance with all applicable food regulations and additional buyer specifications. Inspection services include establishment sanitation inspection system and process audits, product grading and inspection; and laboratory analyses. See the NOAA Fisheries website at http://www.seafood.nmfs.noaa.gov. Commercial fishing businesses are required to obtain a license for fishing activities from the NOAA Fisheries Service. http://www.nmfs.noaa.gov/sfa/
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Maritime Transportation - If you provide ocean transportation or facilitate the shipment of cargo by sea, you’ll need to apply for a license from the Federal Maritime Commission. http://www.fmc.gov/resources/ocean_transportation_intermediaries.aspx.
Mining and Drilling - Businesses involved in the drilling for natural gas, oil or other mineral resources on federal lands may be required to obtain a drilling permit from the Bureau of Ocean Energy Management, Regulation and Enforcement (formerly the Minerals Management Service).
Nuclear Energy - Producers of commercial nuclear energy and fuel cycle facilities as well as businesses involved in the distribution and disposal of nuclear materials must apply for a license from the U.S. Nuclear Regulatory Commission. http://www.nrc.gov/about-nrc/regulatory/licensing/fees.html.
Radio and Television Broadcasting - If your business broadcasts information by radio, television, wire, satellite and cable, you may be required to obtain a license from The Federal Communications Commission (FCC). https://www.fcc.gov/encyclopedia/consumer-information-obtaining-licenses.
Transportation and Logistics - If you operate an oversize or overweight vehicle, you’ll need to abide by the U.S. Department of Transportation offers guidelines on maximum weight. Permits for oversize / overweight vehicles are issued by the Hawai‘i State Department of Transportation. http://www.ops.fhwa.dot.gov/freight/sw/permit_report/index.htm#obt.
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IV. SMALL BUSINESS RESOURCES
AGRICULTURE Cooperative Extension Services The University of Hawai‘i at Mānoa College of Tropical Agriculture and Human Resources operates eight Research Experiment Stations and three Extension Offices on Hawai‘i Island. Anyone involved in agriculture should avail themselves of Extension Office services. http://www.ctahr.hawaii.edu/AspNet/Extprograms.aspx East Hawai‘i Komohana Research Extension Center 875 Komohana Street Hilo, Hawai`i 96720 Phone (808) 981-5199 / Email [email protected] West Hawai‘i Kona Extension Office 79-7381 Mamalahoa Highway Kealakekua, Hawai‘i 96750 Phone (808) 322-4891 / Email [email protected]
North Hawai‘i Kamuela Extension Office 67-5189 Kamamalu Road Kamuela, Hawai‘i 96743 Phone (808) 887-6183 Email [email protected]
Internal Revenue Service Agriculture Tax Center http://www.irs.gov/Businesses/Small-Businesses-&-Self-Employed/Agriculture-Tax-Center Start2Farm.gov The website Start2Farm.gov not only has great guides for developing your new farm business plan, but also a database of farming and agriculture resources by zip code. http://start2farm.gov
Soil and Water Conservation District Program (SWCD) Web http://dlnr.hawaii.gov/swcd/ The Hawai‘i Association of Conservation Districts are comprised of 16 Soil and Water Conservation Districts throughout the State. Soil and Water District Staff provide technical assistance to farmers at no cost to: Optimize the use of natural resources on farmers’ properties and decrease soil erosion Improve water use efficiency and minimize the environmental impact of farming
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Become familiar with government regulations and receive guidance on how to prevent violations Comply with lease requirements Qualify for county Grading, Grubbing and Stockpiling permit exemptions.
Hāmākua, Ka‘ū, Puna and Waiākea SWCDs NRCS Hilo Service Center—Federal Building 154 Wai‘ānuenue Avenue, Suite 322, Hilo, Hawai‘i 96720 Phone (808) 933-8350 Mauna Kea SWCD NRCS Waimea Service Center Parker Ranch Shopping Center 67-1185 Mamalahoa Highway, Suite H148, Kamuela, Hawai‘i 96743 Phone (808) 885-6602 BOOKEEPING AND ACCOUNTING The following accounting software has helpful online tutorials and small business tips. Always consult your tax professional when choosing an accounting method.
QuickBooks Tutorials http://quickbooks.intuit.com/tutorials/for-all-businesses Xero https://www.xero.com/us BUSINESS INCUBATORS Natural Energy Laboratory of Hawai‘i (NELHA) 73-987 Makako Bay Drive Kailua-Kona, Hawai‘i 96740 Phone (808) 327-9585 / Email [email protected] Web http://nelha.hawaii.gov/join-us/ GVS Transmedia Accelerator http://www.globalvirtualstudio.com Contact through the Global Virtual Studio website Hawai‘i TechWorks 47 Rainbow Drive Hilo, Hawai‘i 96720 Email [email protected] Web http://www.hawaiitechworks.org BUSINESS BENCHMARKING Biz Stats www.bizstats.com Compare your company performance to others in the same industry
SizeUp https://www.sizeup.com
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A business intelligence tool that uses data from hundreds of sources including the Census Bureau, U.S. Patent and Trademark Office, the Bureau of Economic Analysis, IRS records, county courthouse filings, Yellow Pages and White Pages, business publications, the U.S. Postal Service, and corporate annual reports to provide a comprehensive overview to small- and medium-sized business about their competitiveness and where to find resources to improve. BUSINESSES FOR SALE http://www.bizbuysell.com/hawaii-businesses-for-sale/ EDUCATION Brush up on your skills at the University of Hawai‘i Community College http://hawaii.hawaii.edu and the Office of Continuing Education and Training http://www.ocethawcc.org. 200 West Kawili Street, Hilo, HI 96720, Phone (808) 934-2500
FINANCING SOURCES State of Hawai‘i Agricultural Loan Division, Department of Agriculture The Department of Agriculture offers a variety of direct loan programs: New Farm Loan, Qualified Farmer Loan, Part-Time Farmer Loan, Food Manufacturing Loan, Aquaculture Loan, Alternative Energy Loan, and Emergency Loan programs. The Department also provides loan guarantees and participation loans through private lenders. http://hdoa.hawaii.gov/agl/
For more information:
East Hawai‘i West Hawai‘i 75 Aupuni Street, Suite 104 82-6130 Mamalahoa Highway Hilo, Hawai‘i 96720 Captain Cook, Hawai‘i 96704 Phone (808) 323-7591 Phone (808) 323-7591
Farm Credit Services of Hawai‘i, ACA Farm Credit Services of Hawai‘i provides credit and related services to farmers, ranchers, fishermen, nursery owners and country home owners throughout the state. http://www.hawaiifarmcredit.com 988 Kino`ole Street, Hilo, HI 96720 Phone (808) 961-3708
Hawai‘i Island Food Producers Fund A collaboration between The Kohala Center, the County of Hawai‘i, and Kiva Zip, the Hawai‘i Island food Producers Fund provides zero percent interest loans to Hawai‘i Island food producers through the peer-to-peer online lending program Kiva Zip. http://kohalacenter.org/business/microloan-kiva
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Office of Hawaiian Affairs The OHA Hua Kanu Business Loan is available to Native Hawaiians who own established business. It is meant to provide them access to credit and capital that allow them to grow as well as remain financially viable. Financing is offered up to $1,000,000. The agency refers potential loan applicants to a technical assistance provider who guides the applicant in completing the loan application. Applicants do not apply directly with a servicing bank. http://www.oha.org/loans
United States Department of Agriculture Rural Development USDA provides funding opportunities for rural small businesses through loans, loan guarantees and grants. Go to http://www.rd.usda.gov/programs-services/programs-services-businesses for more information, or contact the State office: Federal Building, Room 311 154 Waianuenue Avenue Hilo, Hawai‘i 96720 Phone (808) 933-8380 State Office Website http://www.rd.usda.gov/hi See also the United States Department of Agriculture National Agricultural Library’s Small Farm Funding Resources http://ric.nal.usda.gov/small-farm-funding
United States Department of Agriculture Farm Service Agency The United States Department of Agriculture Farm Service Agency offers a wide variety of farm loan programs which are described online at: http://www.fsa.usda.gov/programs-and-services/farm-loan-programs/index.
HEDCO Local Development Corp. HEDCO LDC is a non-profit organization certified and licensed by the Small Business Administration to administer their 504 Loan Program in the State of Hawai‘i. The SBA 504 Loan Program is used to finance the acquisition of fixed assets that have a useful life of at least 10 years. http://hedcoldc.com 222 S. Vineyard St. PH1 Honolulu, Hawai‘i 96813 Phone (808) 521-6502
Small Business Innovation Research (SBIR) / Small Business Technology Transfer (STTR) The Small Business Innovation Research Program is a grant program that encourages domestic small businesses to engage in Federal Research that has the potential for commercialization. The Small Business Technology Transfer is another program that expands funding opportunities in the federal innovation research and development arena. For more information go to https://www.sbir.gov/about/about-sbir#sbir-program.
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Hawai‘i Small Business Innovation Research Program (HISBIR) The High Technology Development Corporation (HTDC) manages a matching grant program to help Hawai‘i SBIR Phase I awardees to enhance their SBIR project development and compete for the Phase II awards. http://www.htdc.org/sbir INNOVATE Hawai‘i Mānoa Innovation Center 2800 Woodlawn Drive, Suite 100 Honolulu, Hawai‘i 96822 Phone (808) 539-3603 Email [email protected]
HAWAI‘I TAX INCENTIVES Depending on the business activity that your company performs, you may qualify for tax incentives.
Motion Picture, Digital Media and Film Production Income Tax Credit This is a refundable tax credit based on a production company’s Hawaii expenditures while producing a qualified film, television, commercial, or digital media project. The credit equals 20% of qualified production costs incurred on Oahu, and 25% on the neighbor islands. For more information go to the State Film Office website http://filmoffice.hawaii.gov/incentives-tax-credits.
Enterprise Zones The Enterprise Zones (EZ) program is a joint State and County effort intended to stimulate certain types of business activity, job preservation, and job creation in areas where they are most appropriate or most needed. There are currently six zones on Hawai‘i Island. If a business is eligible and is located in an Enterprise Zone, state taxes may be reduced and county benefits provided for up to seven years by satisfying Enterprise Zone hiring and gross receipts requirements. Agricultural and manufacturing businesses may apply for a three year extension increasing participation to ten years.
Participating businesses are eligible for 100% exemption from state wholesale general excise tax (.5%), 20-80% non-refundable credit on state income tax, and a non-refundable state tax credit for the cost of unemployment insurance premiums. Businesses are also eligible for a three-year exemption from any increase in county property taxes resulting from new construction.
For more information go to http://invest.hawaii.gov/business/ez/ or contact: Hawai‘i County Enterprise Zones Coordinator Department of Research and Development 25 Aupuni Street, Room 1301 Hilo, HI 96720 Phone: (808) 961-8496
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Tax Credit for Solar and Wind Energy The Hawai‘i Renewable Energy Technologies Income Tax Credit allow individuals or corporations to claim an income tax credit of 20% of the cost of equipment and installation of a wind system and 35% of the cost of equipment and installation or a solar thermal or photovoltaic system. Renewable Energy Technologies Income Tax Credit information: http://tax.hawaii.gov/geninfo/renewable/ IMPORTING/EXPORTING U.S. Customs and Border Protection The U.S. Customs and Border Protection (CBP) is responsible for ensuring that all goods entering and exiting the United States do so in accordance with all applicable U.S. laws and regulations. See the TRADE section of the agency’s website at http://www.cbp.gov/trade/basic-import-export. Importers may also wish to obtain guidance from private-sector experts who specialize in importing, for example, licensed customs brokers, attorneys or consultants. Customs brokers are persons, partnerships, or corporations who assist businesses with international imports and exports. Regardless if the method of shipping is by air, land, or water, customs brokers serve as the middlemen to ensure all international procedures are followed. Customs brokers must be licensed by the United States Customs and Border Protection and they must show that they are knowledgeable of federal custom and border regulations.
The Hawai‘i Foreign-Trade Zone Hawai‘i’s Foreign-Trade Zone #9 is a duty-free, secure location authorized by the federal government that is legally outside of the customs territory of the United States. By operating in a Foreign-Trade Zone, companies are able to reduce some of the risks and costs that accompany international transactions. There are two Foreign-Trade Zone locations on Hawai‘i Island: Hilo FTZ Site V adjacent to Hilo international Airport, and the NELHA Zone in Kailua-Kona.
The Foreign-Trade Zone program in Hawai‘i is operated by the State of Hawai‘i Department of Business, Economic Development and Tourism. Inspectors from the Honolulu District of the U.S. Customs Service supervise and audit all Zone activities. Visit http://ftz9.org for more information.
Export-Import Bank The Export-Import Bank of the United States (EXIM) is the official export credit agency of the United States. EXIM is an independent, self-sustaining Executive Branch agency with a mission of supporting American jobs by facilitating the export of U.S. goods and services. U.S. Export-Import Bank 811 Vermont Avenue, N.W., Washington, D.C. 20571 Phone: (800) 565-3946 Website: http://www.exim.gov
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U.S. Export Assistance Center U.S. Export Assistance Centers provide trade promotion and export-finance assistance for entrepreneurs. Hawai‘i U.S. Export Assistance Center Foreign Trade Zone #9, 521 Ala Moana Blvd., Room 214, Honolulu, HI 96813 Phone: (808) 522-8040, Fax: (808) 522-8045 Email: [email protected] Website: http://www.export.gov/hawaii
Western United States Agricultural Trade Association Western United States Agricultural Trade Association (WUSTA) manages the FundMatch Program (formerly known as the Branded Program) which provides a 50% cost reimbursement to food and agricultural exporters for promotional activities conducted in international markets. The FundMatch Program is funded through the Market Access Program (MAP) of the Foreign Agricultural Service (FAS), United States Department of Agriculture (USDA). https://www.wusata.org/whatwedo/fundmatchprogram/apply/
Agriculture Phytosanitary Certificate The State of Hawai‘i Department of Agriculture Plant Quarantine Branch issues Phytosanitary certificates for exporters of plant materials and products. http://hdoa.hawaii.gov/pi/pq/export-program Contact the Plant Quarantine Office for more information
Hilo Kona 16 E. Lanikaula Street Keahole Airport Hilo, Hawai‘i 96720-4302 Kailua-Kona Phone (808) 974-4141 Phone (808) 326-1077
Agriculture Import Permits
The State of Hawai‘i Department of Agriculture Plant Quarantine Office issues applications for import of plants, non-domestic animals, microorganisms, and microbial products. http://hdoa.hawaii.gov/pi/pq/import-program/plant-quarantine-application-for-permits Contact the Plant Quarantine Office (see above) for more information.
LABOR AND WORKFORCE The State of Hawai‘i Department of Labor and Industrial Relations (DLIR) Disability Compensation Division administers the Workers’ Compensation law, the Temporary Disability Insurance law, and the Prepaid Health Care law. All employers with one or more employees, whether working full-time or part-time, are directly affected. Go to http://labor.hawaii.gov/dcd/ for more information.
The Hawai‘i Civil Rights Commission provides helpful publications and guides for employers related to discrimination, harassment, and hiring practices. http://labor.hawaii.gov/hcrc/publications
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The DLIR Occupational Safety and Health Division publishes the mandatory “Job Safety and Health Protection on the Job) poster and a Handbook for Small Businesses. Both can be found online at http://labor.hawaii.gov/hiosh/publications/. The DLIR Wage Standards Division provides employer guidance on a variety of issues include pay frequency, the Hawai‘i Family Leave Law, minimum wage standards, overtime rules and child labor laws. http://labor.hawaii.gov/wsd/ The DLIR Workforce Development Division has several programs designed to assist employers including: Apprenticeship, Employer Outreach, Employment and Training Fund, Federal Bonding, Senior Community Service Employment Program, Trade Adjustment Assistance, Workforce Investment Act, Work Opportunity Tax Credit, Veteran Services, Volunteer Internship Program, and Hirenet Hawai‘i. http://labor.hawaii.gov/wdd/home/employers/ The Hawai‘i Labor Relations Board provides lists of Labor Organizations and Public Sector Employee Organizations at http://labor.hawaii.gov/hlrb/.
NEWSLETTERS Hawai‘i Island Chamber of Commerce’s “Chamber Connection” http://hicc.biz Kona-Kohala Chamber of Commerce’s “Kona-Kohala Connections” http://www.kona-kohalanews.com Kailua Village Business Improvement District http://historickailuavillage.com The Ka‘ū Calendar http://www.kaucalendar.com Waimea Community Association http://waimeatown.org Keaohou – University of Hawai`i at Hilo Research and Scholarly Activity http://hilo.hawaii.edu/keaohou
PERIODICALS Hawai‘i Tribune-Herald, Phone (808) 935-6621, http://www.hawaiitribune-herald.com West Hawai‘i Today, Phone (808) 329-9311, http://www.westhawaiitoday.com
PRODUCT LABELING Bar Coding UPC Barcodes (Universal Product Codes) are required on products by retailers and distribution centers.to http://www.gs1us.org/get-started to obtain a licensed GS1 Company Prefix. The GS1 (Global Standards Organization) is a nonprofit membership organization that provides barcode labeling assistance to its members. Hawai‘i Seal of Quality The State of Hawai‘i Department of Agriculture’s Agricultural Development Division administers the Hawai‘i Seal of Quality program. To meet program standards, all fresh agricultural products must be entirely produced
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Hawai‘i-Grown Coffee Labeling Requirements The State’s “Hawai‘i-Grown Coffee Law”, §486-120.6, Hawai‘i Revised Statutes, list the mandatory labeling and advertising requirements for all Hawaii-grown coffee. Complete information is available online at http://hdoa.hawaii.gov/qad/commodities-branch/60-2/. You may also contact the Department of Agriculture Commodities Branch in Kailua-Kona at (808) 323-7589.
Agriculture Commodity Grading and Labeling The State of Hawai`i Department of Agriculture’s Commodities Branch can advise you on grade standard and labeling requirements for eggs, feed, flowers and foliage, fresh fruits and vegetables, processed products and seed certification. Its website provides useful links to federal standard for these commodity groups. Go to http://hdoa.hawaii.gov/qad/commodities-branch for more information, or contact the Commodities Branch in Honolulu at (808) 832-0700.
Better Business Bureau Accreditation with the Better Business Bureau enables you to market your business as a trustworthy brand. http://www.bbb.org/hawaii
Ecolabeling To differentiate your product or service as environmentally sound, consider obtaining certification from an independent third-party. Being certified means that you can include their label on your product label and other marketing materials. Examples of third-party certifications are included below organized by business activity: Products: Green Seal http://www.greenseal.org, and UL GREENGUARD and ECOLOGO http://industries.ul.com/environment
Agriculture, Manufacturing and Electricity: SCS Global Services http://www.scsglobalservices.com
Buildings: The U.S. Green Building Council http://www.usgbc.org
Chlorine-Free Products: Chlorine Free Products Association http://www.chlorinefreeproducts.org
Energy Efficient Products: ENERGY STAR http://www.energystar.gov
Organic Produce: USDA Agricultural Marketing Service, National Organic Program go to http://www.ams.usda.gov and click on National Organic Program
Renewable Energy: Center for Resource Solutions Green e-Certification Program http://www.green- e.org
Wood Products: Forest Stewardship Council https://us.fsc.org For a directory of ecolabels, go to http://www.ecolabelindex.com/.
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SIGNS Hawai‘i County regulates three categories of signage. Which category applies depends on the residential, commercial and agricultural district in which your signage will be erected and if signage is permitted with or without a permit. Complete descriptions are included in “What’s Your Sign?” available online at http://records.co.hawaii.hi.us/WebLink8/1/doc/69503/Electronic.aspx.
SUSTAINABILITY Kona-Kohala Chamber of Commerce Kuleana Green Business Program Qualifying business receive recognition in the Chamber website and “Source” magazine in addition to other benefits such as participation in collective marketing campaigns, educational workshops and technical assistance. http://www.kona-kohala.com/home/kuleana-green-business-program.html/
State of Hawai‘i Green Business Program The Hawai‘i Green Business program assists and recognizes businesses that strive to operate in an environmentally and socially responsible manner. The initiative is a partnership between Hawai‘i’s Department of Health, Department of Business, Economic Development and Tourism, and the Chamber of Commerce of Hawai‘i. For more information and to enroll, go to http://energy.hawaii.gov/green-business-program/hgbp-program-description/
United States Environmental Protection Agency Publications “Smart Steps to Sustainability—A Guide to Greening Your Small Business” http://www.epa.gov/osbp/pdfs/smart_steps_greening_guide_042101.pdf.
TRADE AND INDUSTRY ASSOCIATIONS IN HAWAI‘I American Marketing Association - Hawai‘i Chapter http://www.amahawaii.org Big Island Association of Nurserymen http://www.hawaiiplants.org Big Island Visitors Bureau http://www.gohawaii.com/en/big-island/ Building Industry Association of Hawai‘i http://www.biahawaii.org Electrical Contractors Association of Hawai‘i http://ecahi.com General Contractors Association of Hawai‘i http://www.gcahawaii.org Hawai‘i Agritourism Association http://www.hiagtourism.org Hawai‘i Alliance of Nonprofit Organizations http://hano-hawaii.org/newhano Hawai‘i Association of Environmental Professionals http://www.haep.org Hawai‘i Association of Public Accountants http://hawaiiassociationofpublicaccountants.com Hawai‘i Athletic Trainers Association http://www.hawaii-ata.org Hawai‘i Beekeepers Association http://www.hawaiibeekeepers.org Hawai‘i Business Travel Association http://hawaiibta.org/index.php Hawai‘i Chocolate and Cacao Association https://hawaiichocolate.org
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Hawai‘i Coffee Association http://www.hawaiicoffeeassoc.org Hawai‘i Ecotourism Association http://www.hawaiiecotourism.org Hawaii Employers Council http://www.hecouncil.org Hawai‘i Export Nursery Association http://www.hena.org Hawai‘i Food Industry Association http://www.hawaiifood.com Hawai‘i Food Manufacturers Association http://www.foodsofhawaii.com Hawai‘i Independent Insurance Agents Association http://www.hiia.org Hawai‘i Island Contractors Association http://www.hicassociation.com Hawai‘i Island Landscape Association http://hilahawaii.com Hawai‘i Island Realtors http://hawaiiislandrealtors.org Hawai‘i Lodging and Tourism Association http://hawaiilodging.org Hawai‘i Lumber Products Association http://www.hawaiilumber.com Hawai‘i Organic Farming Association http://www.hawaiiorganic.org Hawai‘i Papaya Industry Association http://www.hawaiipapaya.com Hawai‘i Restaurant Association http://hawaiirestaurant.org Hawai‘i Spa Association http://www.hi-spa.com Hawai‘i Tourism Association http://www.hawaiitourismassociation.com Hawai‘i Tropical Flower Council http://hawaiisflowers.com Hawai‘i Tropical Fruit Growers http://www.hawaiitropicalfruitgrowers.org Healthcare Association of Hawai‘i http://hah.org Musicians Association of Hawai‘i http://musicianshawaii.com Native Hawaiian Hospitality Association http://www.nahha.com Retail Merchants of Hawai‘i https://www.rmhawaii.org Sustainability Association of Hawai‘i http://www.sahawaii.org The Activities and Attractions Association of Hawai‘i http://www.a3h.org The Concierge Association of Hawai‘i http://www.conciergehawaii.org West Hawai‘i Association of Realtors http://www.konarealtors.com
WEBSITE DEVELOPMENT
To compete in today’s market place, a business must have an online presence. You may choose to either hire a professional to help you or, if you are creative and comfortable with technology you may choose to design your own. Consider how much time you have to devote to website development and social media updates. It may be more cost effective to hire a professional rather than taking time away from your business.
Folyo helps startups find web designers by connected them with a curated list of talented freelancers. While Hawai‘i Island has great local talent, and we encourage you to buy local, the Folyo blog has some interesting content, such as “How much does a Website Cost? And other Pricing Questions” http://blog.folyo.me/how-much-does-a-website-cost-and-other-pricing-questions/
View the free online workshops provided by SCORE on website development. Registration is free. https://www.score.org/onlineworkshops/search?text=website/
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Optimize your web presence for mobile use. According to eMarketer (http://www.emarketer.com) local mobile searches are projected to exceed desktop searches for the first time in 2015.
Choose a Domain Name. See Entrepreneur’s infographic of tips on how to create a short, catchy and memorable domain name at http://www.entrepreneur.com/article/228466. Tips include: . Use your Domain as a branding tool . Be short, catchy and memorable . Consider the Extension - .com, .net, .org, .info, .co – one option is to purchase several extensions and direct them all to the same site with 301 redirects. . Search Domain Names at http://www.domainsbot.com . Avoid registering a domain close to a competitor’s and be cautious of violating a trademark. . Registering your own name is a great way to build your personal brand. . Be Creative . Avoid hyphenated domain names . Check availability on social media sites; use http://knowem.com . Don’t let your domain name expire
Choose a web hosting service. PC magazine has a convenient side-by-side comparison of its “Best Web Hosting Services for 2015” at http://www.pcmag.com/article2/0,2817,2424725,00.asp. If you decide to design on your own, here is a list of free or low-cost web design sites: Google Web Starter Kit https://developers.google.com/web/tools/starter-kit/ Google Web Fundamentals https://developers.google.com/web/fundamentals/ Voog http://www.voog.com/en/ Webs http://www.webs.com/ bubble https://bubble.is/ strikingly https://www.strikingly.com/ Squarespace http://www.squarespace.com/ WiX http://www.wix.com/ Moonfruit http://www.moonfruit.com/ Weebly http://www.weebly.com/ WordPress https://wordpress.com/website/ yola https://www.yola.com/ Social Media Resources Social Media for Small Business Guide http://www.ducttapemarketing.com/socialmediaforbusiness.pdf Facebook for Business https://www.facebook.com/business/ Instagram for Business https://business.instagram.com/ Pinterest for Business https://business.pinterest.com/en/ Twitter for Business https://business.twitter.com/ Learn Twitter https://business.twitter.com/basics/learn-twitter/
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V. DIRECTORY OF COUNTY AND STATE AGENCIES COUNTY OF HAWAI‘I Aging, Office of Email: [email protected] Web: http://www.hcoahawaii.org/ East Hawai`i 1055 Kino‘ole Street, Suite 101 Hilo, Hawai‘i 96720-3875 Phone (808) 961-8600 West Hawai`i 74-5044 Ane Keohokalole Highway, Building B Kailua-Kona, Hawai‘i 96740 Phone (808) 323-4390 Civil Defense Agency 920 Ululani Street, Hilo, Hawai‘i 96720 Phone (808) 935-0031 Fax (808) 935-6460 Email [email protected] Web http://www.hawaiicounty.gov/civil-defense/ Corporation Counsel Hilo Lagoon Centre, 101 Aupuni Street, Unit 325, Hilo, Hawai‘i 96720 Phone (808) 961-8251 Fax (808) 961-8622 Email [email protected] Web http://www.hawaiicounty.gov/corporation-counsel/ County Council East Hawai‘i Council District Offices (Districts 1-9) 25 Aupuni Street, Suite 1402, Hilo, Hawai‘i 96720 Phone (808) 961-8225 West Hawai‘i Council District Offices (Districts 1-9) 74-5044 Ane Keohokalole Highway, Building A, Kailua-Kona, Hawai‘i 96740 Phone (808) 323-4260 County Clerk, Office of The County Clerk supports the County Council through its Council Services, Committee Services, Administrative Services, Support Services and the Legislative Research Branch. The County Clerk also manages the Elections Division. http://www.hawaiicounty.gov/elections-voter-info/
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Environmental Management, Department of Email [email protected] Web http://www.hawaiicounty.gov/environmental-management/ and http://www.hawaiizerowaste.org/ East Hawai`i 345 Kekūanāo`a Street, Suite 41 Hilo, Hawai`i 96720 Phone (808) 961-8083 West Hawai`i 74-5044 Ane Keohokalole Highway, Building D Kailua-Kona, Hawai`i 96740 Phone (808) 323-4411 Finance, Department of 25 Aupuni Street, Suite 2103, Hilo, HI 96720 Phone (808) 961-8234, Fax (808) 961-8569 Web http://www.hawaiicounty.gov/finance/ Purchasing Division Phone (808) 961-8321, Fax (808) 8248 Email [email protected] Web http://www.hawaiicounty.gov/finance-purchasing/ Real Property Tax Division Web http://www.hawaiicounty.gov/finance-real-property-tax/ and http://www.hawaiipropertytax.com/ East Hawai`i Aupuni Center 101 Pauahi Street, Suite 4 Hilo, Hawai`i 96720 Phone (808) 961-8201 West Hawai`i 74-5044 Ane Keohokalole Highway Kailua-Kona, Hawai`i 96740 Phone (808) 323-4880 Vehicle Registration and Licensing Division Email [email protected] Web http://www.hawaiicounty.gov/finance-vrl/ East Hawai`i Aupuni Center 101 Pauahi Street, Suite 5 Hilo, Hawai`i 96720 Phone (808) 961-8351 West Hawai`i 74-5044 Ane Keohokalole Highway
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Kailua-Kona, Hawai`i 96740 Phone (808) 323-4818 Fire Department Email [email protected] Web http://www.hawaiicounty.gov/fire/ East Hawai`i 25 Aupuni Street, Suite 2501 Hilo, Hawai`i 96720 Phone (808) 932-2900 West Hawai`i 74-5044 Ane Keohokalole Highway, Building E Kailua-Kona, Hawai`i 96740 Phone (808) 323-4760 Housing (Office of Housing and Community Development) Email [email protected] Web http://www.hawaiicounty.gov/office-of-housing/ East Hawai`i 50 Wailuku Drive Hilo, Hawai`i 96720-2456 Phone (808) 961-8379 West Hawai`i 74-5044 Ane Keohokalole Highway, Building B 2nd Floor Kailua-Kona, Hawai`i 96740 Phone (808) 323-4300 Human Resources Department Email [email protected] Web http://www.hawaiicounty.gov/human-resources/ East Hawai`i Aupuni Center 101 Pauahi Street, Suite 2 Hilo, Hawai`i 96720 Phone (808) 961-8361 West Hawai`i 74-5044 Ane Keohokalole Highway, Building B Kailua-Kona, Hawai`i 96740 Phone (808) 323-4424 Information Technology Department Email [email protected] Web http://www.hawaiicounty.gov/information-technology/ Phone (808) 932-2960
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East Hawai`i 345 Kekūanāo`a Street, Suite 45 Hilo, Hawai`i 96720 West Hawai`i 74-5044 Ane Keohokalole Highway, Building F Kailua-Kona, Hawai`i 96740 Liquor Control, Office of Email [email protected] Web http://www.hawaiicounty.gov/liquor-control/ East Hawai`i Hilo Lagoon Center 101 Aupuni Street, Suite 230 Hilo, Hawai`i 96720 Phone (808) 961-8218 West Hawai`i 745044 Ane Keohokalole Highway, Building B Kailua-Kona, Hawai`i 96740 Phone (808) 323-4370 Legislative Auditor, Office of Email [email protected] Web http://www.hawaiicounty.gov/legislative-auditor/ 1266 Kamehameha Avenue, Suite A-8, Hilo, Hawai`i 96720 Phone (808) 961-8386 Mass Transit Agency Email [email protected] Web http://www.hawaiicounty.gov/mass-transit/ and http://heleonbus.org/ 1266 Kamehameha Avenue, Suite A-2, Hilo, HI 96720 Phone (808) 961-8343 Parks and Recreation, Department of Email [email protected] Web http://www.hawaiicounty.gov/parks-and-recreation/ East Hawai`i Aupuni Center 101 Pauahi Street, Suite 6 Hilo, Hawai`i 96720 Phone (808) 961-8311 West Hawai‘i 74-5044 Ane Keohokalole Highway, Building B Kailua-Kona, Hawai‘i 96740 Phone (808) 323-4322
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Planning Department Email [email protected] Web http://www.hawaiicounty.gov/planning/ and http://www.cohplanningdept.com/ East Hawai‘i Aupuni Center 101 Pauahi Street, Suite 3, Hilo, Hawai‘i 96720 Phone (808) 961-8288 West Hawai‘i 74-5044 Ane Keohokalole Highway, Building E 2nd Floor Kailua-Kona, Hawai‘i 96740 Phone (808) 323-4770 Police Department, Hawai‘i Email [email protected] Web http://www.hawaiicounty.gov/police/ and http://www.hawaiipolice.com/ 349 Kapiolani Street, Hilo, Hawai‘i 96720 Non-emergency Phone (808) 935-3311 Prosecuting Attorney, Office of the Email [email protected] Web http://www.hawaiicounty.gov/prosecuting-attorney/ East Hawai‘i Aupuni Center, 655 Kilauea Avenue, Hilo, Hawai‘i 96720 Phone (808) 961-0466 West Hawai‘i Kealakekua Business Plaza 81-980 Haleki‘i Street, Suite 150, Kealakekua, Hawai‘i 96750 Phone (808) 322-2552 North Hawai‘i Holomua Center 64-1067 Mamalahoa Highway, Kamuela, Hawai‘i 96743 (808) 887-3017
Public Works, Department of Email [email protected] Web http://www.hawaiicounty.gov/public-works/ Aupuni Center, 101 Pauahi Street, Suite 7, Hilo, Hawai‘i 96720 Phone (808) 961-8321 Building Division Email [email protected] Web http://www.hawaiicounty.gov/public-works-building
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East Hawai‘i Aupuni Center, 101 Pauahi Street, Suite 7, Hilo, Hawai‘i 96720 Phone (808) 961-8334 West Hawai‘i 74-5044 Ane Keohokalole Highway, Building E 1st Floor Kailua-Kona, Hawai‘i 96740 Phone (808) 323-4720 Engineering Division Email [email protected] Web http://www.hawaiicounty.gov/public-works-engineering East Hawai‘i Aupuni Center, 101 Pauahi Street, Suite 7, Hilo, Hawai‘i 96720 Phone (808) 961-8327 West Hawai‘i 74-5044 Ane Keohokalole Highway, Building D 1st Floor Kailua-Kona, Hawai‘i 96740 Phone (808) 323-4850 Research and Development, Department of Email [email protected] Web http://www.hawaiicounty.gov/research-and-development/ Agriculture Program http://hawaiicountyag.com/ Big Island Film Office http://www.filmbigisland.com/ Immigration Office http://www.hawaiicounty.gov/immigration/ Hawai‘i County Business Resource Center Email [email protected] East Hawai‘i 25 Aupuni Street, Suite 1301 Hilo, Hawai‘i 96720 Phone (808) 961-8366 West Hawai‘i 74-5044 Ane Keohokalole Highway, Building C Kailua-Kona, Hawai‘i 96740 Phone (808) 323-4700 Water Supply, Department of Email [email protected] Web http://www.hawaiicounty.gov/water-supply/ and http://www.hawaiidws.org/ 345 Kekūanāo‘a Street, Suite 20 Hilo, Hawai‘i 96720
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STATE OF HAWAI‘I Accounting and General Services (DAGS), Department of Kalanimoku Building 1151 Punchbowl Street, Honolulu, HI 96813 Phone (808) 586-0400, Fax: (808) 586-0775 Email: [email protected] Web: http://ags.hawaii.gov Hawai‘i District Office: http://ags.hawaii.gov/hawaii-district-office/ Public Works Division http://pwd.hawaii.gov/ State Procurement Office http://spo.hawaii.gov/ Agriculture (HDOA), Department of Office of the Chairperson 1428 South King Street, Honolulu, HI 96814 Phone: (808) 973-9560, Fax: (808) 973-9613 Email: [email protected] Web: http://hdoa.hawaii.gov Agricultural Development Division http://hdoa.hawaii.gov/add/ Agricultural Loan Division http://hdoa.hawaii.gov/agl/ Agricultural Resource Management Division http://hdoa.hawaii.gov/arm/ Plant Industry Division http://hdoa.hawaii.gov/pi/ Quality Assurance Division http://hdoa.hawaii.gov/qad/ Attorney General (AG), Department of 425 Queen Street, Honolulu, HI 96813 Phone: (808) 586-1500, Fax: (808) 586-1239 Email: [email protected] Web: http://ag.hawaii.gov Budget and Finance (B&F), Department of No. 1 Capitol District Building, 250 South Hotel Street, Honolulu, HI 96813 Phone: (808) 586-1518, Fax: (808) 586-1976 Email: [email protected] Web: http://budget.hawaii.gov Business, Economic Development & Tourism (DBEDT), Department of No. 1 Capitol District, 250 South Hotel Street, Honolulu, HI 96813 Phone: (808) 586-2355, Fax: (808) 586-2377 Email: [email protected] Web: http://dbedt.hawaii.gov Business Development and Support Division http://invest.hawaii.gov/ Census Division http://census.hawaii.gov/ Creative Industries Division http://cid.hawaii.gov/
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Research and Economic Analysis Division http://dbedt.hawaii.gov/economic/ Hawai‘i State Energy Office http://energy.hawaii.gov/ Foreign-Trade Zone http://ftz9.org/ Hawai‘i Film Office http://filmoffice.hawaii.gov/ Hawai‘i Housing Finance & Development Corp. http://dbedt.hawaii.gov/hhfdc/ Hawai‘i Strategic Development Corp. http://hsdc.hawaii.gov/ Hawai‘i Tourism Authority http://www.hawaiitourismauthority.org/ High Technology Development Corp. http://www.htdc.org/ Land Use Commission http://luc.hawaii.gov/ Natural Energy Laboratory of Hawai‘i Authority http://nelha.hawaii.gov/ Office of Planning http://planning.hawaii.gov/ Public Utilities Commission http://puc.hawaii.gov/ Commerce & Consumer Affairs (DCCA), Department of King Kalakaua Building, 335 Merchant Street, Honolulu, HI 96813 Phone: (808) 587-3222 Email: [email protected] Web: http://cca.hawaii.gov Broadband http://cca.hawaii.gov/broadband/ Business Action Center Division http://cca.hawaii.gov/bac/ Business Registration Division http://cca.hawaii.gov/breg/ Insurance Division http://cca.hawaii.gov/ins/ Professional and Vocational Licensing Division http://cca.hawaii.gov/pvl/ Real Estate Branch http://cca.hawaii.gov/reb/ Defense (DOD), Department of Office of the Adjutant General 3949 Diamond Head Road, Honolulu, HI 96813-4498 Phone: (808) 733-4246, Fax: (808) 733-4236 Email: [email protected] Web: http://dod.hawaii.gov State Civil Defense http://www.scd.hawaii.gov/ East-West Center The East-West Center 1601 East-West Road, Honolulu, HI 96848 Phone: (808) 944-7111, Fax: (808) 944-7376 Web: http://www.eastwestcenter.org Education (DOE), Department of 1390 Miller Street, Honolulu, HI 96813 Phone: (808) 586-3230, Fax: (808) 586-3234 Email: [email protected] Web: http://hawaiipublicschools.org
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Governor, Office of the Executive Chambers, State Capitol, Honolulu, HI 96813 Phone: (808) 586-0034, Fax: (808) 586-0006 Web: http://governor.hawaii.gov Hawaiian Affairs (OHA), Office of Honolulu Office 711 Kap‘iolani Blvd., Suite 500, Honolulu, HI 96813 Phone: (808) 594-1835, Fax: (808) 594-1865 Email: [email protected] Web: http://www.oha.org Hawaiian Home Lands (DHHL), Department of Hale Kalaniana‘ole, 91-5420 Kapolei Parkway, Kapolei, HI 96707 Phone: (808) 620-9590 Fax: (808) 620-9599 Web: http://dhhl.hawaii.gov Health, (DOH), Department of Kinau Hale, 1250 Punchbowl Street, Honolulu, HI 96813 Phone: (808) 586-4400, Fax: (808) 586-4368 Web: http://health.hawaii.gov Clean Air Branch http://health.hawaii.gov/cab/ Clean Water Branch http://health.hawaii.gov/cwb/ Food and Drug Branch http://health.hawaii.gov/food-drug/ Indoor and Radiological Health Branch http://health.hawaii.gov/irhb/ Office of Environmental Quality Control http://health.hawaii.gov/oeqc/ Office of Health Care Assurance http://health.hawaii.gov/ohca/ Safe Drinking Water Branch http://health.hawaii.gov/sdwb/ Solid and Hazardous Waste Branch http://health.hawaii.gov/shwb/ Sanitation Branch http://health.hawaii.gov/san/ State Health Planning and Development Agency http://health.hawaii.gov/shpda/ Human Services (DHS), Department of 1390 Miller Street, Room 209, Honolulu, HI 96813 Phone: (808) 586-4997, Fax: (808) 586-4890 Email: [email protected] Web: http://humanservices.hawaii.gov Information Management & Technology (OIMT), Office of Keoni Ana Building, 1177 Alakea Street, room 305, Honolulu, HI 96813 Phone: (808) 586-1930 ext. 531 Email: [email protected] Web: http://oimt.hawaii.gov
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Judiciary Administrative Offices of the Courts Ali‘iolani Hale, 417 South King Street, Honolulu, HI 96813-2902 Web: http://www.courts.state.hi.us Labor & Industrial Relations (DLIR), Department of 830 Punchbowl Street St. #321, Honolulu, HI 96813 Phone: (808) 586-8844, Fax: (808) 586-9099 Email: [email protected] Web: http://labor.hawaii.gov Disability Compensation Division http://labor.hawaii.gov/dcd/ Employment Security Appeals http://labor.hawaii.gov/esaro/ Hawaii Civil Rights Commission http://labor.hawaii.gov/hcrc/ Labor and Industrial Relations Appeals Board http://labor.hawaii.gov/lirab/ Labor Relations Board http://labor.hawaii.gov/hlrb/ Occupational Safety and Health http://labor.hawaii.gov/hiosh/ Research and Statistics http://labor.hawaii.gov/rs/ State Fire Council http://labor.hawaii.gov/sfc/ Unemployment Insurance http://labor.hawaii.gov/ui/ Wage Standards Division http://labor.hawaii.gov/wsd/ Workforce Development Council http://labor.hawaii.gov/wdc/ Workforce Development Division http://labor.hawaii.gov/wdd/ Land & Natural Resources (DLNR), Department of Kalanimoku Building, 1151 Punchbowl Street, Honolulu, HI 96813 Phone: (808) 587-0400, Fax: (808) 587-0390 Email: [email protected] Web: http://dlnr.hawaii.gov/ Division of Aquatic Resources http://dlnr.hawaii.gov/dar/ Division of Boating and Ocean Recreation http://dlnr.hawaii.gov/dobor/ Bureau of Conveyances http://dlnr.hawaii.gov/boc/ Conservation and Resources Enforcement http://dlnr.hawaii.gov/docare/ Engineering Division http://dlnreng.hawaii.gov/ Forestry and Wildlife http://dlnr.hawaii.gov/dofaw/ Historic Preservation Division http://dlnr.hawaii.gov/shpd/ Hunter Education Program http://dlnr.hawaii.gov/huntered/ Land Division http://dlnr.hawaii.gov/ld/ Office of Conservation and Coastal Lands http://dlnr.hawaii.gov/occl/ Soil and Water Conservation District Program http://dlnr.hawaii.gov/swcd/ State Parks http://dlnr.hawaii.gov/dsp/ Legislature, Hawai‘i State State Capitol, 415 S. Beretania Street, Honolulu, HI 96813-2407 Phone: (808) 587-0478 (Public Access Room)
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Email: [email protected] Web: http://www.capitol.hawaii.gov/ Hawai‘i Legislative Reference Bureau http://lrbhawaii.org/ Hawai`i State Foundation on Culture and the Arts http://sfca.hawaii.gov/ Lieutenant Governor, Office of the State Capitol, Honolulu, HI 96813 Phone: (808) 586-0255, Fax: (808) 586-0231 Web: http://ltgov.hawaii.gov Public Safety (DPS), Department of 919 Ala Moana Boulevard, Room 400, Honolulu, HI 96814 Phone: (808) 587-1288, Fax: (808) 587-1282 Email: [email protected] Web: http://dps.hawaii.gov Taxation, Department of Princess Ruth Keelikolani Building, 830 Punchbowl Street, Honolulu, HI 96813 Phone: (808) 587-4242, Fax: (808) 587-1488 Email: [email protected] Web: http://tax.hawaii.gov Teacher Standards Board (HTSB), Hawai‘i 650 Iwilei Road, #201, Honolulu, HI 96817 Phone: (808) 586-2600 Email: [email protected] Web: http://www.htsb.org/ Transportation (DOT), Department of Aliiaimoku Building, 869 Punchbowl Street, Honolulu, HI 96813 Phone: (808) 587-2150, Fax: (808) 587-3652 Email: [email protected] Web: http://hidot.hawaii.gov Airport Division http://hidot.hawaii.gov/airports/ Harbors Division http://hidot.hawaii.gov/harbors/ Highways Division http://hidot.hawaii.gov/highways/ University of Hawai‘i at Hilo 200 W. Kawili Street, Hilo, HI 96720 Phone (808) 932-7446 http://hilo.hawaii.edu/
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NOTES
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NOTES
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The County of Hawai‘i is an Equal Opportunity Provider and Employer