Remittance Markets in Africa

Total Page:16

File Type:pdf, Size:1020Kb

Remittance Markets in Africa Public Disclosure Authorized DIRECTIONS IN DEVELOPMENT Public Disclosure Authorized Finance Remittance Markets in Africa Sanket Mohapatra and Dilip Ratha Editors Public Disclosure Authorized Public Disclosure Authorized Remittance Markets in Africa Remittance Markets in Africa Sanket Mohapatra and Dilip Ratha Editors © 2011 The International Bank for Reconstruction and Development / The World Bank 1818 H Street NW Washington DC 20433 Telephone: 202-473-1000 Internet: www.worldbank.org All rights reserved 1 2 3 4 14 13 12 11 This volume is a product of the staff of the International Bank for Reconstruction and Development / The World Bank. The findings, interpretations, and conclusions expressed in this volume do not necessarily reflect the views of the Executive Directors of The World Bank or the governments they represent. The World Bank does not guarantee the accuracy of the data included in this work. The bound- aries, colors, denominations, and other information shown on any map in this work do not imply any judgement on the part of The World Bank concerning the legal status of any territory or the endorsement or acceptance of such boundaries. Rights and Permissions The material in this publication is copyrighted. Copying and/or transmitting portions or all of this work without permission may be a violation of applicable law. The International Bank for Reconstruction and Development / The World Bank encourages dissemination of its work and will normally grant permission to reproduce portions of the work promptly. For permission to photocopy or reprint any part of this work, please send a request with com- plete information to the Copyright Clearance Center Inc., 222 Rosewood Drive, Danvers, MA 01923, USA; telephone: 978-750-8400; fax: 978-750-4470; Internet: www.copyright.com. All other queries on rights and licenses, including subsidiary rights, should be addressed to the Office of the Publisher, The World Bank, 1818 H Street NW, Washington, DC 20433, USA; fax: 202-522-2422; e-mail: [email protected]. ISBN: 978-0-8213-8475-6 eISBN: 978-0-8213-8553-1 DOI: 10.1596/978-0-8213-8475-6 Library of Congress Cataloging-in-Publication Data Remittance markets in Africa / Sanket Mohapatra and Dilip Ratha, editors. p. cm. Includes bibliographical references and index. ISBN 978-0-8213-8475-6—ISBN 978-0-8213-8553-1 (electronic) 1. Emigrant remittances—Africa, Sub-Saharan. 2. Economic development—Finance—Africa, Sub-Saharan. 3. Africa, Sub-Saharan—Emigration and immigration—Economic aspects. 4. Africa, Sub-Saharan—Economic conditions. 5. Financial services industry—Africa, Sub- Saharan. 6. Africans—Economic aspects—Europe, Western. 7. Immigrants—Economic aspects—Europe, Western. I. Mohapatra, Sanket, 1975- II. Ratha, Dilip. HG3982.R46 2011 332.450869120967—dc22 2011013215 Cover illustration: Diana Ong/SuperStock/by Getty Images Cover design: Drew Fasick Contents Foreword xv Acknowledgments xvii Abbreviations xix PART I Overview1 Chapter 1 Migrant Remittances in Africa: An Overview3 Sanket Mohapatra and Dilip Ratha Recent Remittance Trends in Africa6 Macroeconomic Impacts of Remittances 11 Impact on Households 16 Remittance Markets in Africa 26 Policies for Leveraging Remittances for Development 38 Overview of Remittance Market Surveys in Africa and Two Remittance-Source Countries 42 Annex 1.1 50 Annex 1.2 51 Notes 54 References 59 v vi Contents PART II Remittance Markets in Remittance-Receiving Countries 71 Chapter 2 Burkina Faso 73 Yiriyibin Bambio Remittance and Migration Trends 74 Characteristics of the Remittance Industry 77 The Regulatory and Business Environment 81 Conclusions and Recommendations 86 Annex 2.1 87 Notes 88 References 88 Chapter 3 Cape Verde 91 Georgiana Pop Remittance and Emigration Trends 91 Characteristics of the Remittance Industry 96 Access to Other Financial Services 100 The Regulatory and Business Environment 100 Remittance Costs and Identification Requirements 103 Conclusions and Recommendations 106 Annex 3.A Financial Sector Development in Cape Verde 109 Notes 110 References 110 Chapter 4 Ethiopia 113 Alemayehu Geda and Jacqueline Irving Recent Migration Trends 114 Remittance Sources and Trends 114 Characteristics of the Remittance Industry 116 The Regulatory and Business Environment 124 Remittance Costs 126 Customer Identification Requirements 127 Conclusions and Policy Implications 127 Annex 4.1 Banks and MTOs Interviewed for the Study of the Ethiopian Remittance Services Industry 130 Contents vii Notes 130 References 131 Chapter 5 Ghana 133 Peter Quartey Remittance and Migration Trends 133 Characteristics of the Remittance Industry 138 The Regulatory and Business Environment 145 Conclusions and Recommendations 149 Notes 151 References 152 Chapter 6 Kenya 155 Rose W. Ngugi Remittance and Migration Trends 156 Characteristics of the Remittance Industry 158 The Regulatory and Business Environment 172 Conclusions and Recommendations 178 Notes 182 References 182 Chapter 7 Nigeria 185 Chukwuma Agu Remittance and Emigration Trends 187 Characteristics of the Remittance Industry 190 The Regulatory and Business Environment 199 Conclusions and Recommendations 210 Notes 216 References 217 Chapter 8 Senegal 221 Fatou Cisse Remittance Trends and Their Economic Significance 222 Characteristics of the Remittance Industry in Senegal 229 The Regulatory and Business Environment 235 Conclusion 238 viii Contents Notes 239 References 239 Chapter 9 Uganda 243 Rose W. Ngugi and Edward Sennoga Trends and Uses of Remittances 245 Characteristics of the Remittance Industry 247 Emerging Products: Mobile Money Transfers 256 Transport Service for Domestic Remittances 258 Remittances and Access to Financial Services 259 Regulatory and Business Environment 260 Remittance Costs and Identification Requirements 262 Conclusion 266 Recommendations 267 Notes 268 References 268 PART III Remittance Markets in Remittance-Source Countries 271 Chapter 10 France 273 Frederic Ponsot Remittance and Migration Trends 273 Characteristics of the Remittance Industry 278 The Regulatory and Business Environment 295 Conclusions and Recommendations 302 Annex 10.1 308 Acknowledgments 310 Notes 311 References 315 Chapter 11 United Kingdom 317 Leon Isaacs Migration and Remittance Trends 317 Characteristics of the Remittance Industry 320 The Regulatory and Business Environment 329 Contents ix Conclusions and Recommendations 340 Annex 11.1 Country-Specific Pricing Grids 344 Notes 345 References 346 Contributors 347 Boxes 2.1 Remittances and Poverty Reduction in Burkina Faso 74 2.2 Remittances from Côte d’Ivoire 77 2.3 The Financial System in Burkina Faso 82 3.1 The Central Bank’s Regulatory and Supervisory Role 101 4.1 The Ethiopian Financial Sector 117 4.2 Case Study: Birritu Express 120 5.1 Informal RSP Case Study: A Shoe Seller at Madina Market, Accra 144 5.2 The Financial Sector in Ghana 146 6.1 The M-PESA Money Transfer System 162 6.2 Transport Industry and Money Transfer Services in Kenya 164 6.3 Hawala: The Somali Community-Based Remittance System 165 6.4 The Financial Sector in Kenya 171 7.1 Geographic Nuances of Nigerian Migration and Remittances 188 7.2 Recharge Cards for Domestic and International Remittances: The MTN Model 192 7.3 The Financial System in Nigeria 193 7.4 NIPOST’s Potential to Revolutionize the Nigerian Remittance Market 197 7.5 The Plague of Fraud in Remittance and Other Electronic Fund Transfers 211 9.1 Financial Institutions in Uganda 248 9.2 SACCOs and MFIs as Providers of Domestic and Cross-Border Remittance Services 254 9.3 The Transport Sector as a Provider of Remittance Services in Uganda and in East Africa 258 10.1 French Banks and Sub-Saharan Migrants 282 10.2 The BdE Experience: Developing Agent Networks 283 xContents 10.3 Loro/Nostro Accounts Enable African Banks to Collect Deposits in France 293 10.4 Telemedia and Tagattitude: New Channels for Micropayments to Mali 294 10.5 RSP Remittance Ceilings 302 11.1 Case Study: A Formal Remittance Service Provider Coping with Global Financial Crisis 319 11.2 Case Study: A Shipping Company as Informal RSP 323 11.3 Case Study: An Arab RSP with a Large Branch Network in the United Kingdom 324 11.4 Case Study: A Competitive Small Formal RSP 326 11.5 The EU Payment Services Directive 330 Figures 1.1 Remittances and Other Resource Flows to Africa, 1990–20107 1.2 Sources of Remittances to Africa and All Developing Regions in 2010 10 1.3 Stability of Resource Flows to Africa, 1990–2008, by Source 12 1.4 External Debt as a Share of Exports from, and Remittances to, Selected Countries 13 1.5 Shares of Remittance Recipients in Top Two Consumption Quintiles, Selected Countries 18 1.6 Average Annual Remittance to Selected Countries, by Source 19 1.7 Secondary and Tertiary Educational Attainment of Remittance Recipient and Nonrecipient Households, Selected Countries 22 1.8 Household Bank Accounts in Selected African Countries, by Remittance Status 25 1.9 Cost of Sending Remittances 27 1.10 South-South Remittance Costs in Sub-Saharan Africa 28 1.11 Banking Networks and Costs, by Region 29 1.12 Factors Inhibiting Use of Formal Remittance Channels 30 1.13 Formal and Informal Remittance Channels in Africa 33 1.14 Average M-PESA Transaction Size, March 2007–March 2009 35 1.15 Top Remittance Areas Needing Attention in Sub-Saharan Africa 39 Contents xi 2.1 Migrant Remittance Flows to Burkina Faso, WAEMU, and ECOWAS, 1974–2010 75 2.2 Obstacles to Providing Formal Remittance Services 83 2.A.1 Remittance Sources and Destinations, WAEMU vs. Non-WAEMU Countries 87 2.A.2 Inward and Outward Remittances
Recommended publications
  • Global Panorama on Postal Financial Inclusion 2016
    Global Panorama on Postal Financial Inclusion 2016 Published by the Universal Postal Union (UPU) Berne, Switzerland Printed in Switzerland by the printing services of the International Bureau of the UPU Copyright © 2016 Universal Postal Union All rights reserved Except as otherwise indicated, the copyright in this publication is owned by the Universal Postal Union. Reproduction is authorized for non-commercial purposes, subject to proper acknowledgement of the source. This authorization does not extend to any material identified in this publication as being the copyright of a third party. Authorization to reproduce such third party materials must be obtained from the copyright holders concerned. AUTHORS: Nils Clotteau Bsrat Measho TITLE: Global Panorama on Postal Financial Inclusion 2016 ISBN: 978-92-95025-87-5 DESIGN: UPU graphic arts Unit CONTACT: Nils Clotteau, UPU EMAIL: [email protected] TELEPHONE: +41 31 350 35 66 The boundaries used on the maps in this publication do not imply official endorsement or acceptance by the United Nations or the UPU Global Panorama on Postal Financial Inclusion 2016 Nils Clotteau Bsrat Measho AKNOWLEDGEMENTS This report was written by Mr Nils Clotteau and Ms Bsrat Measho, from the Financial Inclusion team within the Development Cooperation Directorate of the Universal Postal Union. We would like to thank Ms Nadine Chehade and Ms Alice Negre, from the Consultative Group to Assist the Poor (CGAP), and Ms Mehrsa Baradaran, Associate Professor of Law at University of Georgia School of Law, for their time and expertise during the external peer review process. We are also very grateful to Mr José Ansón, UPU Economist, for his comments during the preparation of the questionnaire and the internal peer review as well as the UPU colleagues involved in the preparation of this book, particularly Ms Sonja Denovski and Mr Rémy Pedretti for the final layout.
    [Show full text]
  • Cash Country Service Listing April 2014
    ® WorldLink Payment Services Cash Country Service Listing April 2014 WorldLink® Cash payments is currently offered through Western Union and is thus required to follow the requirements and regulations of within the destination country of your beneficiary. Failure to meet those requirements will result in the payment being rejected. The information provided in the WorldLink Cash Country Service Listing includes updates sent to Western Union prior to:April 2014. The material contained in this Cash Country Service Listing is for informational purposes only, and is provided solely as a courtesy by WorldLink. Although WorldLink believes this information to be reliable, WorldLink makes no representation or warranty with respect to its accuracy or completeness. The information in this Cash Country Service Listing does not constitute a recommendation to take or refrain from taking any action, and WorldLink is not providing any tax, legal or other advice. Citigroup and its affiliates accept no liability whatsoever for any use of this material or any action taken based on or arising from anything contained herein. The information in this Cash Country Service Listing is subject to change at any time according to changes in local law. WorldLink is not obligated to inform you of changes to local law. Citibank Europe plc (“Citibank Europe”) may, at its discretion, reasonably modify or amend this Cash Country Service Listing from time to time, which modification or amendment will become binding when your organization receives a copy of it. These materials are confidential and proprietary to Citigroup or its affiliates and no part of these materials should be reproduced, published in any form by any means, electronic or mechanical including photocopy or any information storage or retrieval system nor should the materials be disclosed to third parties without our express written authorization.
    [Show full text]
  • List of Certain Foreign Institutions Classified As Official for Purposes of Reporting on the Treasury International Capital (TIC) Forms
    NOT FOR PUBLICATION DEPARTMENT OF THE TREASURY JANUARY 2001 Revised Aug. 2002, May 2004, May 2005, May/July 2006, June 2007 List of Certain Foreign Institutions classified as Official for Purposes of Reporting on the Treasury International Capital (TIC) Forms The attached list of foreign institutions, which conform to the definition of foreign official institutions on the Treasury International Capital (TIC) Forms, supersedes all previous lists. The definition of foreign official institutions is: "FOREIGN OFFICIAL INSTITUTIONS (FOI) include the following: 1. Treasuries, including ministries of finance, or corresponding departments of national governments; central banks, including all departments thereof; stabilization funds, including official exchange control offices or other government exchange authorities; and diplomatic and consular establishments and other departments and agencies of national governments. 2. International and regional organizations. 3. Banks, corporations, or other agencies (including development banks and other institutions that are majority-owned by central governments) that are fiscal agents of national governments and perform activities similar to those of a treasury, central bank, stabilization fund, or exchange control authority." Although the attached list includes the major foreign official institutions which have come to the attention of the Federal Reserve Banks and the Department of the Treasury, it does not purport to be exhaustive. Whenever a question arises whether or not an institution should, in accordance with the instructions on the TIC forms, be classified as official, the Federal Reserve Bank with which you file reports should be consulted. It should be noted that the list does not in every case include all alternative names applying to the same institution.
    [Show full text]
  • Développer L'inclusion Financière En Favorisant L'accès À L'assurance
    Développer l'inclusion financière en favorisant l'accès à l'assurance – le rôle des réseaux postaux Publié par l’Union postale universelle (UPU) Berne (Suisse) et l'Organisation internationale du travail (OIT) Genève (Suisse) Imprimé en Suisse par le Bureau international de l’Union postale universelle Copyright © 2016 Union postale universelle Tous droits réservés Sauf mention contraire, l’Union postale universelle détient les droits de propriété intellectuelle de la présente publication. La reproduction est autorisée à des fins non commerciales, sous réserve d’indication des sources en bonne et due forme. Cette autorisation ne couvre pas les éléments de cette publication identifiés comme étant la propriété intellectuelle d’un tiers. Pour reproduire ces derniers, il est nécessaire d’obtenir l’au- torisation des détenteurs des droits de propriété intellec- tuelle concernés. AUTEUR: Guilherme Suedekum TITRE: Développer l'inclusion financière en favorisant l'accès à l'assurance – le rôle des réseaux postaux ISBN: 978-92-95025-84-4 DESIGN: UPU Graphic Unit CONTACT: Nils Clotteau, UPU, [email protected] Craig Churchill, ILO, [email protected] PHOTO DE COUVERTURE: © 2009 Indian Post La présente étude est le fruit des efforts conjoints déployés par l'Organisation internationale du travail (OIT) et l'Union postale universelle (UPU). Elle a été élaborée par Guilherme Suedekum, consultant indépendant spécialisé dans l'inclusion financière, qui a pu compter sur le soutien et les conseils de Craig Churchill, responsable d'équipe au programme Impact
    [Show full text]
  • World Bank Document
    69463 Public Disclosure Authorized The Role of Postal Networks in Expanding Access to Financial Services Worldwide Landscape of Postal Financial Services Africa Region Public Disclosure Authorized The World Bank Group Global Information and Communication Technology Postbank Advisory, ING Bank Postal Policy Public Disclosure Authorized Public Disclosure Authorized Author’s Note This section discusses the landscape of postal networks in the African region1 and their current role of postal networks in providing access to financial services. The landscape is intended to serve as a basis to assess the potential role to expand access to financial services. For some aspects and some countries data did not seem to be available or was available only to a limited extent. In particular, this was the case for data on the role of the postal networks in cashless payment systems, the significance of the postal financial services compared to monetary aggregates, and the details of the financial services rendered through the post offices. For several countries—Sudan, Central African Republic, Mali, and Sierra Leone—data on the services and their organizations was not yet available. On the other hand, in the course of the desk research in 2004, other countries that were not included in the list of 24 countries were found to have postal networks with an active role in financial services, e.g., Angola, Burundi, Mozambique, Ethiopia, and Madagascar. While this African regional landscape can stand alone, it is an integral part of this large study of the potential of postal networks to coordinate with financial service providers in 5 regions (Africa, Asia, Eastern Europe and Central Asia, Latin America and the Caribbean, and the Middle East and Northern Africa) and 7 countries (Egypt, Kazakhstan, Namibia, Romania, Sri Lanka, Uganda, and Vietnam).
    [Show full text]
  • DMM Advisory Keeping You Informed About Classification and Mailing Standards of the United States Postal Service
    July 2, 2021 DMM Advisory Keeping you informed about classification and mailing standards of the United States Postal Service UPDATE 184: International Mail Service Updates Related to COVID-19 On July 2, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). The following countries have provided updates to certain mail services: Mauritius UPDATE: Mauritius Post has advised that the Government of Mauritius has announced the easing of COVID-related restrictions as of July 1, 2021, subject to strict adherence to sanitary protocols and measures. On July 15, 2021, Mauritius will gradually open its international borders. However, COVID-19 continues to have a direct impact on international inbound and outbound mails to and from Mauritius. Therefore, the previously announced provisions and force majeure continue to apply for all inbound and outbound international letter-post, parcel-post and EMS items. New Zealand UPDATE: New Zealand Post has advised that the level-2 alert in the Wellington region has ended as of June 29, 2021. Panama UPDATE: Correos de Panama has advised that post offices, mail processing centers (domestic and international) and the air transhipment office at Tocúmen International Airport are operating under normal working hours and the biosafety measures established by the Ministry of Health of Panama (MINSA). Correos de Panamá confirms that it is able to continue to receive inbound mail destined for Panama. However, Correos de Panama is unable to guarantee service standards for inbound and outbound mail. As a result, force majeure with respect to quality of service for all categories of mail items will apply until further notice.
    [Show full text]
  • Tax Relief Country: Italy Security: Intesa Sanpaolo S.P.A
    Important Notice The Depository Trust Company B #: 15497-21 Date: August 24, 2021 To: All Participants Category: Tax Relief, Distributions From: International Services Attention: Operations, Reorg & Dividend Managers, Partners & Cashiers Tax Relief Country: Italy Security: Intesa Sanpaolo S.p.A. CUSIPs: 46115HAU1 Subject: Record Date: 9/2/2021 Payable Date: 9/17/2021 CA Web Instruction Deadline: 9/16/2021 8:00 PM (E.T.) Participants can use DTC’s Corporate Actions Web (CA Web) service to certify all or a portion of their position entitled to the applicable withholding tax rate. Participants are urged to consult TaxInfo before certifying their instructions over CA Web. Important: Prior to certifying tax withholding instructions, participants are urged to read, understand and comply with the information in the Legal Conditions category found on TaxInfo over the CA Web. ***Please read this Important Notice fully to ensure that the self-certification document is sent to the agent by the indicated deadline*** Questions regarding this Important Notice may be directed to Acupay at +1 212-422-1222. Important Legal Information: The Depository Trust Company (“DTC”) does not represent or warrant the accuracy, adequacy, timeliness, completeness or fitness for any particular purpose of the information contained in this communication, which is based in part on information obtained from third parties and not independently verified by DTC and which is provided as is. The information contained in this communication is not intended to be a substitute for obtaining tax advice from an appropriate professional advisor. In providing this communication, DTC shall not be liable for (1) any loss resulting directly or indirectly from mistakes, errors, omissions, interruptions, delays or defects in such communication, unless caused directly by gross negligence or willful misconduct on the part of DTC, and (2) any special, consequential, exemplary, incidental or punitive damages.
    [Show full text]
  • DMM Advisory Keeping You Informed About Classification and Mailing Standards of the United States Postal Service
    May 12, 2021 DMM Advisory Keeping you informed about classification and mailing standards of the United States Postal Service UPDATE 169: International Mail Service Updates Related to COVID-19 Israel UPDATE: Israel Postal Company has advised that the previously announced restrictions regarding service standards and force majeure remain in place. Nepal UPDATE: Nepal Post has advised that the Nepalese Government has decided to extend the lockdown in the Kathmandu Valley until May 27, 2021. A partial lockdown is already in place throughout the country, and domestic flights are suspended. Delays to the collection, transportation and delivery of mails are to be expected. In addition, Nepal Post remains unable to accept outbound mails to countries other than India, until such time as the passenger flights normally used to transport mail are resumed. Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail. These service updates affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items. The DMM Advisory will continue to provide updates as they are received. For a full list of international service disruptions, please visit https://about.usps.com/newsroom/service-alerts/international/welcome.htm The Domestic Mail Manual (DMM®) and DMM Advisories are available on Postal
    [Show full text]
  • POSTAL SAVINGS Reaching Everyone in Asia
    POSTAL SAVINGS Reaching Everyone in Asia Edited by Naoyuki Yoshino, José Ansón, and Matthias Helble ASIAN DEVELOPMENT BANK INSTITUTE Postal Savings - Reaching Everyone in Asia Edited by Naoyuki Yoshino, José Ansón, and Matthias Helble ASIAN DEVELOPMENT BANK INSTITUTE © 2018 Asian Development Bank Institute All rights reserved. First printed in 2018. ISBN: 978 4 89974 083 4 (Print) ISBN: 978 4 89974 084 1 (PDF) The views in this publication do not necessarily reflect the views and policies of the Asian Development Bank Institute (ADBI), its Advisory Council, ADB’s Board or Governors, or the governments of ADB members. ADBI does not guarantee the accuracy of the data included in this publication and accepts no responsibility for any consequence of their use. ADBI uses proper ADB member names and abbreviations throughout and any variation or inaccuracy, including in citations and references, should be read as referring to the correct name. By making any designation of or reference to a particular territory or geographic area, or by using the term “recognize,” “country,” or other geographical names in this publication, ADBI does not intend to make any judgments as to the legal or other status of any territory or area. Users are restricted from reselling, redistributing, or creating derivative works without the express, written consent of ADBI. ADB recognizes “China” as the People’s Republic of China. Note: In this publication, “$” refers to US dollars. Asian Development Bank Institute Kasumigaseki Building 8F 3-2-5, Kasumigaseki, Chiyoda-ku Tokyo 100-6008, Japan www.adbi.org Contents List of illustrations v List of contributors ix List of abbreviations xi Introduction 1 Naoyuki Yoshino, José Ansón, and Matthias Helble PART I: Global Overview 1.
    [Show full text]
  • Global Forum on Remittances, Investment and Development 2018 Asia-Pacific PROGRAMME
    Global Forum on Remittances, Investment and Development 2018 Asia-Pacific PROGRAMME The road to the 8-10 May 2018 Kuala Lumpur, Malaysia www.gfrid2018.org [email protected] | [email protected] In collaboration with Table of contents Table of contents ....................................................................................................................................................... II The GFRID 2018 ........................................................................................................................................................ 1 The Global Forums .................................................................................................................................................... 2 The Global Context .................................................................................................................................................... 3 International Day of Family Remittances – 16 June ............................................................................................. 4 GFRID 2018 Overview .............................................................................................................................................. 5 Private Sector Day – 8 May...................................................................................................................................... 6 Technical Workshops and Stakeholder Events – 9 May ..................................................................................11 Public Sector Day – 10 May
    [Show full text]
  • The Golden Jubilee: a Global Journey
    Memories Memories Golden Jubilee of Mawlana Hazar Imam Shah Karim Al Hussaini July 11, 2007 to December 13, 2008 0 BISMI-LLAHI-R-RAHMANI-R-RAHIM And hold fast, All together, by the Rope Which God (stretches out For You), and be not divided Among yourselves; And remember with gratitude God’s favour on you; For ye were enemies And He joined your hearts In love. So that by His Grace, Ye became brethren; And ye were on the brink Of the Pit of Fire, And He saved you from it. Thus doth God make His signs clear to you: That ye may be guided. Holy Qur’an 3:103 O mankind! Verily There hath come to you A convincing proof From your Lord: For we have sent unto you A light (that is) manifest Holy Qur’an 4:174 “Believe, therefore, in Allah and His Messenger, and in the Light which we have sent down. And Allah is well acquainted with all that ye do.” Holy Qur’an 64:8 “I am leaving behind me two important things: the Quran and the Ahl al-bayt. If you follow them both, you will never go astray.” Prophet Muhammad 1 BISMI-LLAHI-R-RAHMANI-R-RAHIM Allah is the Light Of the heavens and the earth. The parable of His Light Is as if there were a Niche And within it a Lamp: The Lamp enclosed in a Glass: The glass as it were A brilliant star: Lit from a blessed Tree An Olive neither of the East Nor of the West Whose Oil is well-nigh Luminous, Though fire scarce touched it; Light upon Light! Allah doth guide Whom He will To His Light.
    [Show full text]
  • DMM Advisory
    August 13, 2020 DMM Advisory Keeping you informed about classification and mailing standards of the United States Postal Service International Service Impacts – Country Suspensions as of August 14, 2020 Effective August 14, 2020, the Postal Service will temporarily suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area. Customers are asked to refrain from mailing items addressed to the following country, until further notice: • Syria This service disruption affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items. Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail. For already deposited items, other than Global Express Guarantee® (GXG®), Postal Service International Service Center (ISC) employees will endorse the items as “Mail Service Suspended — Return to Sender” and then place them in the mail stream for return. Due to COVID-19, international shipping has been suspended to many countries. According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended. The detailed procedures to obtain refunds for Retail Postage, eVS, PC Postage, and BMEU entered mail can be found through
    [Show full text]