Global Forum on Remittances, Investment and Development 2018 Asia-Pacific PROGRAMME

The road to the

8-10 May 2018 Kuala Lumpur, Malaysia

www.gfrid2018.org [email protected] | [email protected]

In collaboration with Table of contents

Table of contents �� II

The GFRID 2018 �� 1

The Global Forums �� 2

The Global Context �� 3

International Day of Family Remittances – 16 June �� 4

GFRID 2018 Overview �� 5

Private Sector Day – 8 May �� 6

Technical Workshops and Stakeholder Events – 9 May ��11

Public Sector Day – 10 May ��14

The RemTECH Awards ��18

The Remittance Marketplace ��19

List of Speakers ��20

List of Participants ��24

The Organizers ��28

The Partners ��29 The GFRID 2018

Since its inception over ten years ago, the Global Forum • identify adapted and scalable models of intervention on Remittances, Investment and Development (GFRID) has and partners to implement future operations, served as a platform to raise awareness, facilitate dialogue particularly in the fields of (i) rural finance and financial and promote collaboration on the contribution of migrant inclusion, and (ii) financing agriculture through remittances to development. By bringing together Member diaspora investment. States, international organizations, private sector and civil society, the Forum allows stakeholders to showcase good Specific objectives practices and build partnerships to leverage the role of The Forum aims to: remittances in countries and communities of origin towards • highlight the contribution of migrant remittances and achieving the Sustainable Development Goals (SDGs). diaspora investment in Asia-Pacific to achieve the The GFRID 2018 Asia-Pacific will build on SDGs and their targets; recommendations made during the GFRID 2017 in New • share good practices to leverage remittances for York, and will highlight the latest findings and linkages development in the Asia-Pacific marketplace, including between remittances and development in Asia-Pacific, through public-private partnerships; particularly in the context of the 2030 Agenda for • identify measures to reduce the cost of remittances, Sustainable Development, the SDGs and the process through innovative business models and the use of towards the adoption of the Global Compact for Safe, modern technologies; Orderly and Regular Migration. • assess barriers and other constraints to lower Bank Negara Malaysia will host the GFRID 2018, in remittance costs, promote diaspora investment and collaboration with IFAD and the World Bank Group. facilitate financial inclusion;

Organizing partners include: • explore innovative financing solutions to unlock • AFI – Alliance for Financial Inclusion migrant investments; • CGAP Microfinance Gateway • highlight sustainable and innovative business models that expand current remittance markets and create • GSMA Mobile for Development synergies with other financial markets and products; • IAMTN – International Association of Money • promote national development strategies that allow for Transfer Networks scaling up successful business models and strategies • IMTC – International Money Transfer Conferences involving migrant and diaspora contributions; and • MAMSB – Malaysia Association of Money Service • provide concrete, actionable recommendations to Business leverage the potential of diaspora investment and • WSBI – World Savings and Retail Banking Institute migrant remittances towards the adoption of a Global Compact for Migration in 2018. Main objectives The GFRID 2018 intends to: Outcomes • scale-up the debate initiated during the Global The GFRID 2018 Asia-Pacific would prompt the Forum on Remittances, held in Bangkok in 2013, creation of a multi-stakeholder platform on remittances, of exploring the recent developments and discuss investment and development, to build regional the latest challenges, opportunities and concrete ownership, and to provide continuity to the previous innovations from the previous Forums, in light of the achievements, with the ultimate goal of feeding the Global Compact for Migration; dialogue on remittances, investment and development • update the stakeholders on findings and realities from from a regional perspective and upscale the past recent initiatives in the region; successful initiatives. • further engage the public sector and regulators Broadly, the GFRID 2018 Asia-Pacific will have a future in creating an enabling environment to boost the legacy and meaningful follow-up actions culminated development impact of remittances, and bridging the and documented in a list of Forum recommendations private and public sectors as well as the civil society; for ease of reference. The Forum will be replicated in • create a collaborative platform on remittances to other regions, whereby a GFRID with a regional focus provide solutions to existing challenges and share will be organized every two years with the support of a Malaysia’s experiences particularly in terms of regulation local host. and supervision of the remittance industry; and

1 The Global Forums

The Global Forums on Remittances, Investment and The GFRID has become, over the last decade, a unique Development (GFRID) are a series of international forums platform in which to discuss global remittance-related aimed at bringing together stakeholders from around the issues and share solutions to maximize the development world involved in the field of remittances, migration and impact of these flows. The last two forums – Milan 2015 development, to stimulate the creation of partnerships and New York 2017 – both saw the participation of over and long-lasting synergies among public and private 400 representatives from the public and private sectors, sectors, and the civil society. and civil society, and contributed to the global discussion on remittances, migration and development by raising Since 2007, the Global Forums have been organized by further interest from different perspectives. the International Fund for Agricultural Development (IFAD), a specialized agency of the United Nations and an Bank Negara Malaysia, in collaboration with IFAD and international financing institution (IFI), in collaboration with the World Bank Group, will host the first in a series of key partners, such as the Inter-American Development regional forums aimed at exploring opportunities and Bank, the African Development Bank, the World Bank challenges in Asia-Pacific, in line with global policies and Group, the European Commission and the United Nations priorities. The GFRID Asia-Pacific will take place in Kuala Department for Economic and Social Affairs (UN-DESA). Lumpur on 8-10 May 2018.

2018 2017 2015 Global Forum on Remittances, Global Forum on Remittances, Global Forum on Remittances Investment and Development | Investment and Development | Global and Development | Europe Asia-Pacific Global coverage focused on the role of Focused on European and global markets, Focused on Asia-Pacific, to be held remittances in achieving the SDGs, and and development impact, organized by in Kuala Lumpur, and organized by opportunities in the global marketplace. Held IFAD, the European Commission and Bank Negara Malaysia, together with in New York and organized together with the the World Bank Group, held in Milan in IFAD and the World Bank Group. World Bank Group and the UN Department of conjunction with the Universal Exposition Economic and Social EXPO Milano 2015. Affairs (UN-DESA).

2013 2009 2007 2005 Global Forum on Global Forum on International Forum on International Forum on Remittances | Asia Remittances | Africa Remittances | Global Remittances | Americas Focused on Asia, Focused on Africa, held Global coverage, held in Focused on Latin America held in Bangkok, and in Tunis, in collaboration Washington D.C. and and the Caribbean, held in organized together with with the AfDB. organized together with Washington D.C. and organized the World Bank Group. the IDB. by the IDB, after which the organization passed on to IFAD.

2 The Global Context

On 8-10 May 2018, Bank Negara Malaysia (the Central Bank of Malaysia), in collaboration with the International Fund for Agricultural Development (IFAD) and the World Bank Group, will host the first country-led regional Global Forum on Remittances, Investment and Development (GFRID), focused on the remittance and investment landscape in Asia-Pacific.

One billion people – over 200 million migrant workers supporting an estimated 800 million family members – To further support these global endeavours, this country- are directly impacted by remittances. These flows are led regional GFRID will see the participation of major crucial for migrant families, allowing them to secure food, representatives from public and private sectors, as well as education, health, but also income-generating activities, the civil society, involved in remittances and investments particularly in rural areas where they count the most. in Asia-Pacific. The Forum will explore innovative ways to In 2017 alone, migrant workers sent over US$466 billion contribute to such global processes, while highlighting in remittances to their families in developing countries. regional specificities, opportunities and challenges. To harness the power of this money for development, the international community needs to acknowledge the crucial role played by migrant workers and find ways to The Global Compact process is one of the key outcomes support them. of the New York Declaration for Refugees and , adopted in September 2016 by the United The Forum comes at a very timely moment as it will Migrants Nations General Assembly. In this Declaration, all actively contribute to the current preparatory processes Member States of the United Nations recognized the leading up to the adoption of a Global Compact for need for a comprehensive approach to human mobility Safe, Orderly and Regular Migration in 2018. and enhanced cooperation at the global level. The The last GFRID, held in New York in June 2017, Global Compact is being developed through an open, confirmed its relevance not only to the Global Compact transparent and inclusive process of consultations and process, but also showcased the crucial role of negotiations calling for the participation of all relevant remittances and migrant investments to the guidance stakeholders – including the civil society, the private and achievement of the 2030 Agenda for Sustainable sector, academic institutions, governments, diaspora Development and its Sustainable Development Goals communities, and migrant organizations. (SDGs), as well as the Addis Ababa Action Agenda.

The Forum’s participants and stakeholders

Commercial banks Central banks and nancial regulators FinTech companies Chambers of Commerce Micro nance institutions Ministries of Foreign Affairs Private Mobile phone companies sector Ministries of Migration and Labour Global Forum Public Money transfer operators sector Permanent Missions to the UN on Remittances, Private foundations Postal networks Investment and Private postal operators Development Think tanks Rural banks 2018 Insurance providers Civil society and development organizations

Academic institutions Community groups Cooperatives Development agencies Diaspora organizations International organizations Non-governmental organizations

3 International Day of Family Remittances – 16 June

The creation of an IDFR was unanimously recommended by representatives of the public and private sectors, and the civil society at the GFR2013 held in Bangkok. As a United Nations specialized agency, IFAD has been called upon to take the lead in developing formal recognition of this Day. IDFR was unanimously proclaimed by IFAD’s 176 Member States gathered at IFAD’s 38th Governing Council meeting in February 2015.

Since its first celebration on 16 June 2015 in Milan, in the context of the GFRD2015, with the support of Her Majesty Queen Máxima of the Netherlands as Patron of the Day, the IDFR outreach campaign has evolved extensively. With a large number of international organizations and NGOs, and over 80 MTOs, representing the majority of the market, endorsing the values of this observance, the IDFR was able to ensure The GFRID 2018 acknowledges the forthcoming that the human face of remittances – millions of families International Day of Family Remittances (IDFR), in lower and middle-income countries – was given its true celebrated every year on 16 June, aimed at recognizing and deserved dimension. the significant financial contribution migrant workers These endorsements from key stakeholders come at a make to the wellbeing of their families back home and time when migration has become one of the top priorities to the sustainable development of their countries of of the global development agenda, and its implications origin. Observing its fourth year, the IDFR also aims to are being discussed in all major fora. A recent highlight encourage collaboration among the public and private was the High-Level Plenary Meeting to Address Large sectors, as well as the civil society, to do more together Movements of Refugees and Migrants. Held at the and collaborate to maximize the impact of remittances in United Nations Headquarters on 19 September 2016, the developing world. the Summit committed to develop a Global compact Purpose of the IDFR is (a) to raise global awareness for safe, orderly and regular migration, to be adopted about the contributions of remittances to the well-being by the United Nations General Assembly later this year. of migrant families and communities of origin, (b) to In a supporting effort, the road leading to the 2018 capitalize on the potential of remittances to help meet IDFR observance aims to contribute to this process the economic, social and environmental challenges and increase awareness of the global effort towards confronting lower and middle-income countries, (c) to recognizing the role of migrants in development. encourage the private sector to facilitate the sending In early 2017, the UN General Assembly took note of the of remittances and to link these flows to a range of proclamation of the IDFR (A/RES/71/237). financial services and products for migrants and their families, and (d) to enhance the impact of remittances in communities of origin.

More information can be found at www.un.org/en/events/family-remittances-day and/or www.ifad.org/idfr.

4 GFRID 2018 Overview

Plenaries Participation are aimed at presenting topics of common interest and The GFRID 2018 will be open to representatives of sharing best practices and lessons learned. Member States (financial regulators, central bank representatives, development experts, delegates from Parallel discussions permanent missions, etc.), the United Nations system will provide opportunities for participants to share (international financial institutions, funds, specialized their expertise and experiences, create synergies and agencies and programmes, related organizations, strengthen partnerships. etc.), the private sector (commercial banks, money transfer organizations, mobile operators, microfinance Workshops and Stakeholder Events practitioners, etc.), civil society, academic institutions and will start with thematic presentations, followed by think tanks, migrant communities, diasporas and media. an audience discussion to allow interaction among Around 400 participants are expected to join, both from participants. the region and globally.

Private Sector Day – 8 May | Sasana Kijang, Kuala Lumpur

Day 1 will focus on the role of the private sector in contributing, through remittances and investment, to achieve the SDGs, in particular on opportunities and challenges that need to be overcome for sustainable growth.

The opportunities, particularly in Asia-Pacific, are the sheer size of the remittance market, its leverage for financial inclusion, the application of new technologies and the focus and commitment of the public sector. However, there are many challenges to be overcome, such as de-risking and how to remain profitable.

Through information sessions, panel discussions and case studies, Day 1 will cover key issues faced by the private sector and discuss challenges and opportunities in the remittance market, with a look to the future. The Private Sector Day will culminate with the RemTECH Awards 2018 Asia-Pacific which will recognize some of the key innovations that are contributing to the advancement of remittances in Asia-Pacific. The Remittance Marketplace will run in parallel to the Forum and Forum Reception will be held on the evening of 8 May in the Marketplace.

Technical Workshops and GFRID 2018 Stakeholder Events – 9 May Sasana Kijang, Kuala Lumpur

Day 2 will enable participants to explore key themes in significantly greater detail.The morning will feature four interactive workshops examining key topics. In the afternoon, the organizers, partners and other selected entities will host a series of meetings and side events with agencies and government representatives. These sessions will be open to all Forum participants. Participants will be able to share their knowledge in their own areas of expertise, learn about an area that is new to them and provide examples of success stories in other regions which have similar circumstances to the areas of focus.

Public Sector Day – 10 May | Sasana Kijang, Kuala Lumpur

The introduction of SDG 10.c in 2015 has brought a renewed focus on how to leverage remittances for development. The Public Sector Day will build on the learnings from Day 1 and Day 2 and incorporate them into some of the vital initiatives that are currently taking place. Whilst a remittance, at its simplest, is a person- to-person money transfer, the development agenda recognizes that it presents opportunities to deliver so much more, especially through the potential contribution to financial inclusion and diaspora investment.

Using a variety of parallel and plenary sessions, the Public Sector Day will examine how to harness remittances for financial inclusion and how to achieve meaningful diaspora investment. It will also look at how to create successful public-private-partnerships and provide an update on the Global Compact for Migration. Day 3 will conclude by bringing together the themes of GFRID 2018, outlining the Asia-Pacific action agenda for the following two years, and concluding the Forum.

5 Sasana Kijang, Kuala Lumpur Private Sector Day – 8 May

SESSION I Opening and keynote address: migration and development in Asia-Pacific

9:00 – 9:30 PLENARY I – Opening • Welcome remarks from the organizers and keynote address Jessica Chew Cheng Lian, Deputy Governor, Bank Negara Malaysia (the Central Bank of Malaysia) Charlotte Salford, Associate Vice President, External Relations and Governance Department (ERG), IFAD Ceyla Pazarbasioglu, Senior Director, Finance, Competitiveness & Innovation Global Practice, World Bank Group

9:30 – 10:30 PLENARY II – People on the move and inclusive financial services in a globalized economy Migration is a global phenomenon involving around 258 million people. The longing for a better life for themselves and their loved ones back home spurs migrants to leave their communities to find better- paying jobs abroad, and the remittances they send home are a testimony of their strong commitment. The majority of migrant workers and their families have little or no access to financial services. Although the world’s economy is becoming more and more globalized, there is a strong need for increased financial education and inclusion. Remittances bring many benefits on their own and leveraging them to help financial access, education and investment would bring additional benefits. This session will lay the Forum foundations by discussing the benefits that people on the move bring to their countries and communities, while highlighting some challenges that need to be addressed.

VIDEO MESSAGE FROM Louise Arbour, United Nations Secretary-General’s Special Representative for International Migration

PANELISTS Daniela Morari, State Secretary, Ministry of Foreign Affairs and European Integration, Republic of Moldova Tony Fernandes, AirAsia Group CEO and AirAsia X Co-Group CEO Alfred Hannig, Executive Director, Alliance for Financial Inclusion

MODERATOR Bela Hovy, Chief, Migration Section, Population Division, UN Department for Economic and Social Affairs (DESA)

10:30 – 10:45 PLENARY III – Remittance market in Asia-Pacific: overview In the context of the GFRID 2018, IFAD will present the key findings from its latest research – RemitSCOPE: Remittance markets and opportunities – Asia and the Pacific, aimed at providing a better understanding of the remittance market and the best regulatory practices in place. RemitSCOPE Asia-Pacific will highlight industry trends and opportunities in today’s Asia-Pacific remittance market and set the tone for the subsequent Forum discussions. • RemitSCOPE: Remittance markets and opportunities – Asia and the Pacific Pedro De Vasconcelos, Senior Technical Advisor and Manager of the Financing Facility for Remittances, IFAD Leon Isaacs, Chief Executive Officer, Developing Markets Associates Ltd. (DMA)

10:45 – 11:00 COFFEE BREAK

6 Private Sector Day – 8 May

SESSION II Remittances and investments: global trends and perspectives for Asia-Pacific

11:00 – 12:00 PLENARY I – Remittance market in Asia-Pacific: trends and future outlook Having developed successful businesses, well-established remittance companies now face new opportunities and challenges. In this panel, leading industry players will reflect on market transformation over the last five years and share their vision on future developments. This panel will also showcase high-impact and time-tested remittance business models, demonstrate latest developments on effective collaboration among stakeholders in lowering costs and improving access to financial services, and highlight areas where Asia-Pacific is in the lead, including current and future challenges.

PANELISTS Molly Shea, Senior Vice President & General Manager, APAC, Western Union Prajit Nanu, Co-Founder and Chief Executive Officer, Instarem Yogesh Sangle, Head of Asia Pacific, South Asia and Middle East, MoneyGram Catherine Wines, Co-Founder and Director, WorldRemit

MODERATOR Massimo Cirasino, Founder and CEO, Payment Systems Academy

12:00 – 13:00 PLENARY II – Harnessing the power of people on the move: diaspora and impact investment in Asia-Pacific There is a rising global awareness on the significant social and economic contribution migrant workers and diasporas make towards development. While remittances are a crucial aspect of migrant workers’ financial contributions, there are also other powerful forces at work such as transnational capital and in-country investments by migrant workers and diasporas alike. These investments support MSME creation and growth, asset-building goals and local development in their home countries. This session will present the opportunities for investment mechanisms to develop the ideal product mix to meet both the financial and philanthropic expectations of migrant workers and diaspora investors.

PANELISTS Lee Sorensen, Economic growth, Private Sector Development, Impact funds Expert Ron Bevacqua, Co-Founder & Managing Director, ACCESS Advisory Manuel Orozco, Senior Fellow, Migration, Remittances and Development, Inter-American Dialogue Leigh Moran, Director on the Strategy, Communication and Impact Team, Calvert Impact Capital

MODERATOR Liesl Riddle, Associate Professor, School of Business and International Affairs, George Washington University

13:00 – 14:30 NETWORKING LUNCH

7 Private Sector Day – 8 May

SESSION III Market opportunities to develop inclusive remittances and impact diaspora investment

14:30 – 15:45 SIMULTANEOUS PANEL TRACKS – Market perspectives

PANEL I A PANEL I B PANEL I C Auditorium, Lower Ground Floor Conference Hall 1, Ground Floor Forum, Level 1 • Emerging money transfer • Digital economy: • Diaspora investment: scope business models: unlocking remittance services for of market opportunities opportunities broader market segments in Asia-Pacific Whether there are traditional The remittance industry is rapidly The reality of diasporas investing cash-based money transfer changing throughout the world. beyond their contribution through services or newer alternatives As the move from cash-based remittances in their countries of such as online, mobile, distributed money transfer services to digital origin is now greatly recognized. ledger technology, innovative solutions is beginning to gain However, providing access at a solutions are being developed momentum, the Asia-Pacific region large scale to investment products everywhere across the remittance is at the vanguard in some areas, (e.g. bonds or mutual funds) marketplace. In addition, a new bringing new opportunities and according to national regulatory trend of partnerships is emerging, products to remittance senders frameworks and markets often offering new opportunities to both and their families. This panel will requires support to be widely local and international actors. This describe how these innovations distributed abroad to scattered panel will share both positive and and new technologies are already diasporas. This panel will present negative development experiences transforming client perceptions a range of perspectives allowing and ensuing cost implications. and needs, and opening the doors best practices to be shared more to financial inclusion for remittance broadly; it will also look at the role PANELISTS recipients. that the private sector, together Mohd Khairil Abdullah, Chief with governments, can play to Executive Officer, Axiata Digital PANELISTS encourage diaspora investment Services Roar Bjaerum, SVP Head of and allow these to reach scale, Financial Services, Telenor Prasanna Rao, Head of Sales, while mitigating risks. Valyou Michael Kent, Chief Executive Sudhesh Giriyan, Chief Operating Officer, Azimo PANELISTS Officer (COO), Xpress Money Elmer (Jojo) M. Malolos, Chief Eric Guichard, Chief Executive Aireen Omar, Deputy Group Executive Officer, Wing Cambodia Officer, Homestrings CEO – Digital, Transformation, Carlo Corazza, Senior Payment Josephine G. Cervero, First Corporate Services, AirAsia Group Systems and Remittances Vice President, Trust Banking Specialist, World Bank Group group, Land Bank of the MODERATOR Philippines Hugo Cuevas-Mohr, Director, MODERATOR Mayumi Ozaki, Public International Money & Transfer Leon Isaacs, Chief Executive Management, Financial Sector, Conferencies (IMTC) Officer, Developing Markets & Trade Division, South Asia Associates Ltd. (DMA) Department Asian Development Bank (ADB) Ganesh Gurung, Executive Director, Nepal Institute of Development Studies (NIDS)

MODERATOR Manuel Orozco, Senior Fellow, Migration, Remittances and Development, Inter-American Dialogue

8 Private Sector Day – 8 May

15:45 – 16:45 SIMULTANEOUS PANEL TRACKS – Financial access, innovation and opportunities

PANEL II A PANEL II B PANEL II C Forum, Level 1 Auditorium, Lower Ground Floor Conference Hall 1, Ground Floor • De-risking in the remittance • Innovations and inclusive • Promoting savings and marketplace: issues and remittance business investment of remittances: alternatives models and products that amplifying the impact De-risking has been a recognized meet the clients’ needs of remittances beyond phenomenon during the past The remittance market has household consumption four years. The effect has been been evolving and diversifying Remittances are far more than just significant in most markets but extensively over the last 30 the movement of private money. has impacted different countries years. Innovative approaches They are also a gateway towards and stakeholders in different from private sector entities have financial inclusion. However, ways. This panel will address resulted in new business models financial service providers still recent trends and consider and opportunities, enabling ignore the tremendous potential several innovations that could clients to access a larger selection that remittance recipients represent a solution to mitigate of products while sending or represent to their potential client the de‑risking outcomes. The receiving remittances. This panel base. The panel will discuss panel will also explore alternatives will showcase replicable and what can be done to encourage to ensure continued access to scalable examples of industry- financial service providers to financial services. led initiatives that take into supply attractive and relevant PANELISTS consideration customer realities products to remittance senders (both recipients and senders) Dianne Nguyen, Director, and recipients (i.e. savings, and match these with innovative Australian Remittance and credit, insurance). The panel solutions and sustainable and Currency Providers Association will also showcase tools that profitable products and services. can foster product acceptance Robert Bell, Chairman, KlickEx such as technological platforms Ceu Pereira, Senior Financial PANELISTS and the use of financial literacy Sector Specialist, World Bank Sofia Freyder, Payments Expert programmes. Group Eugene Nigro, Vice-president of George Inocencio, First Global Business Development, PANELISTS Vice President and Head Remitly Jonathan Capal, Director, of Remittance Marketing Michele Grosso, CEO and Developing Markets Department, Development Bank Founder, Democrance Insurance Associates Ltd. (DMA), Asia-Pacific of the Philippines Jean Drouffe, CEO, AXA MODERATOR Insurance Singapore MODERATOR Juanita Woodward, Principal Mai Anonuevo, Executive Director, Louis de Koker, Professor of Law, Consultant CTD Connecting the Atikha Overseas Workers and La Trobe Law School, Australia Dots, InfoCorp Technologies, Communities Initiatives Singapore University of Social Sciences Robin Gravesteijn, Data Management Specialist, United Nations Capital Development Fund (UNCDF)

MODERATOR Ron Bevacqua, Co-Founder & Managing Director, ACCESS Advisory

9 Private Sector Day – 8 May

16:45 – 17:00 COFFEE BREAK

17:00 – 17:30 WRAP UP – Private Sector Day • Brief from the Rapporteurs on parallel sessions Bank Negara Malaysia (Stream A: Market) World Bank Group (Stream B: Client and Financial Inclusion) IFAD (Stream C: Investment)

SESSION IV 17:30 – 18:00 The RemTECH Awards – 2018, Asia-Pacific

The RemTECH Awards, developed by Mohr World Consulting and the International Money Transfer Conferences (IMTC), will showcase the most innovative and outstanding ideas designed to improve remittance services. The 2018 RemTECH Awards will be presented to companies, groups, collectives or individuals whose groundbreaking solutions are improving transparency, speed, cost, and reliability for companies and end-users sending and receiving remittances every day.

MODERATOR Hugo Cuevas-Mohr, Director, International Money & Transfer Conferences (IMTC)

18:00 – 19:15 FORUM RECEPTION – Auditorium, Lower Ground Floor

10 Sasana Kijang, Kuala Lumpur Technical Workshops and Stakeholder Events – 9 May

SESSION V 9:00 – 12:00 Interactive workshops 10:30 – 11:00 COFFEE BREAK

WORKSHOP A WORKSHOP B Training Room 2.3 & 2.4, Level 2 Forum, Level 1 • Regulation and supervision of • Blockchain and remittances: are the new Money Services Business (MSB) sector: market strategies within reach? countries’ perspectives Blockchain technology has gained increasing attention The MSB sector has gained greater interest in in recent years although it still retains a degree of recent years not only from the public sector, given skepticism. Blockchain has the potential to address its significant role in supporting migrants and their fundamental problems in the remittance value chain, inherently higher risk nature, but also from the private including potentially the transmission of consumer sector due to the lucrative business prospects it offers data, settlement between operators, etc. How are amid the high level of migration and tourism activities regulators positioning themselves to address this new globally. Against this backdrop, the public sector trend? What solutions could blockchain bring to the in many countries is now paying closer attention to remittance marketplace? regulating and supervising the MSB industry mainly The first part of this workshop will introduce a simple with the view of: (i) promoting greater development overview of blockchain, how it works and potential for more competitive and efficient market offerings, applications. Through a subsequent interactive and (ii) ensuring that the industry remains adequately discussion with participants, the panel will bring safeguarded against risks of money laundering/ concrete and ‘practical cases’ and opportunities terrorism financing (ML/TF) and other financial crimes, towards turning the hype currently surrounding to preserve integrity of the sector. blockchain into tangible cases that could really make The first part of the workshop will present countries’ a difference in the remittance marketplace.

experience on regulating and supervising the MSB CORE FACILITATOR sector under their respective jurisdictions. This will be World Bank Group followed by a discussion to develop constructive ideas to further improve regulation and supervision of MSB, and solutions to address MSB sector-wide issues.

CORE FACILITATOR Bank Negara Malaysia

11 Technical Workshops and Stakeholder Events – 9 May

WORKSHOP C WORKSHOP D Conference Hall 1, Ground Floor Training Rooms 3.1 & 3.4, Level 3 • Financial inclusion and mobile solutions: • Social impact investment meets achieving financial inclusion in both the first diaspora investment in rural areas: and last mile of the remittance corridor untapped opportunities Mobile-enabled remittances provide more convenience Over the last two decades, migrants and their families to end-customers while reducing the costs. In addition, have contributed extensively to rural development. wallet-based mobile remittance allows the provision Through both remittance usage and direct investment of leapfrog products catering the needs of unbanked into small agricultural activities, migrants have de facto remittance senders and recipients. become the largest contributors to development aid in rural communities. From the remittances and diaspora The different forms of partnerships between mobile capital invested in agriculture, these contributions payment providers and other financial stakeholders represent over four times global ODA to agriculture. present in the remittance value chain roll out an increasing array of financial options from payment to The first half of this panel will address numerous inclusive financial services. examples of such interventions by migrant families and showcase limitations and opportunities for The workshop will present the dominant and promising reaching significant scale. The second part will bring models enabling sending and/or receiving remittances practical cases that can be replicated and scaled through mobile phones and wallets and will discuss up with a potential long-term positive impact in rural the key regulatory building-blocks that would support transformation. a solid backbone for cross-border and domestic partnerships. CORE FACILITATOR International Fund for Agricultural Development CORE FACILITATOR (IFAD) Alliance for Financial Inclusion (AFI)

12:00 – 14:30 LUNCH AND NETWORK

12 Technical Workshops and Stakeholder Events – 9 May

14:30 – 17:00 GFRID 2018 STAKEHOLDER EVENTS 15:30 – 16:00 COFFEE BREAK

EVENT 1 EVENT 2 EVENT 3 Forum, Level 1 Conference Hall 1, Ground Floor Training Rooms 3.1 & 3.4, Level 3 • Harnessing migrant • Promoting digital innovation • The RemTECH seminar: remittances for rural for inclusive and sustainable roundtable on remittance investment: IFAD’s regional remittance markets innovation programme in Asia International remittances are GFRID 2018 hosts the second Since 2014, IFAD has supported critical to financial resilience for RemTECH Awards to highlight the the development of “inclusive migrants and their households as most impactful, game changing, remittances” for rural migrants they help smoothen consumption, and relevant innovations in and their families that enable them sustain shocks and stimulate remittances. The RemTECH to save and invest in their local economic activity. Guided by the Seminar aims to discuss with economies. Inclusive remittances SDGs and informed by the Global the Forum participants the combine “wealth building” Compact for Migration, UNCDF significance of the award winners packages of financial products, complements IFAD’s efforts to and the areas where remittance partnerships that enable migrants meet these global objectives innovations seem to be heading to remit into them, and locally- and encourages mechanisms for to, by listening the opinions of based financial institutions that convenient and affordable access organizers, sponsors, speakers mobilize those savings into farms to digital remittance channels and and the awardees themselves. and rural enterprises. During this increased usage of remittance- This highly interactive roundtable session, the project implementing linked financial products by will allow participants to ask partners will discuss the tools investing in innovative business questions, share their expertise on and methods necessary for models, building capacity towards significant developments in their developing inclusive remittances, a human-centered approach own regional markets, analyze the the project’s accomplishments, for product development, and effects of regulation and public and the challenges that still need facilitating strategic partnerships policy on remittance innovation, to be addressed in order to for an integrated and inclusive as well as other challenges make inclusive remittances more financial market. remittance entrepreneurs face. We will also discuss the accessible and effective. Asia accounts for 30 per cent of influence of blockchain in the the global migration flows and 40 ORGANIZED BY industry, in particular how virtual per cent of international remittance IFAD and ACCESS Advisory currencies are bringing changes to flows. Out of these, 35 per cent settlements and foreign exchange of the migrant remittances remain management, and the impacts of within the region. This side event ICOs in raising investment. will share the insights from the region for an interactive discussion ORGANIZED BY with key practitioners for targeted Mohr World Consulting and the interventions in Asia-Pacific. International Money Transfer This would lead to improved Conferences (IMTC) access to digital remittance channels in the rural areas and increased opportunity to leverage remittances as a access financial services.

ORGANIZED BY United Nations Capital Development Fund (UNCDF)

13 Sasana Kijang, Kuala Lumpur Public Sector Day – 10 May

SESSION VI Promoting conducive and enabling remittance markets

9:00 – 09.15 PLENARY I – Money services business transformation Malaysia has transformed the money services business (MSB) sector with a series of key milestones starting with the enactment of the Money Services Act of 2011, including consolidation of MSBs through merger and acquisition, the introduction of the principal agent arrangement, and the establishment of the Malaysian Association of Money Services Business (MAMSB). The MSB sector has since transformed itself into one that is characterized with integrity, professionalism, and transparency. To set the scene for the agenda of Public Sector Day, this session will discuss the transformation of Malaysia’s MSB sector – good practice and lessons.

THE WORLD BANK GROUP PRESENTATION Isaku Endo, Senior Financial Sector Specialist, World Bank Group

9:15 – 10.15 PLENARY II – Policies and strategies to support market development While regulatory frameworks aim at balancing the need for a secure, level-playing field, and allowing for competition and innovation, this is not always achieved. Exclusivity, inadequate access to payments systems, AML/CFT compliance and currency controls are among the key issues to be addressed by regulators. As new players and technologies populate the Asia-Pacific remittance market, regulators need to address ensuing risks and opportunities with appropriate measures. This panel will highlight the recent reforms in legislative and regulatory frameworks that govern money transfers and the remittance market in general, discuss options, and foster dialogue from both public and private sector perspectives on enabling remittance markets in Asia-Pacific.

PANELISTS Mohit Davar, Chairman, International Association of Money Transfer Network (IAMTN) Dindo Santos, Director, Integrated Supervision Department I, Bangko Sentral ng Pilipinas Kwiwoong Lee, Director, Head of Mutual Evaluation Preparation Team, Korea Financial Intelligence Unit (KoFIU), Korea Financial Services Commission Nilixa Devlukia, Payments Expert, European Banking Authority

MODERATOR Irina Astrakhan, Practice Manager, Finance, Competitiveness & Innovation Global Practice, World Bank Group

10:15 – 11.15 PLENARY III – Private-public-people partnerships The private sector plays a pivotal role in providing sustainable options to migrant workers and their families to leverage the impact of their remittances and investments at household and macro-economic levels. By routing the funds sent or kept informally towards more secure, regulated channels, and into financial and investment products, the private sector will support migrant families in achieving their own goals and contribute to the SDG agenda, well beyond SDG 10.c aimed at reducing the costs of sending remittances. This is especially the case whereby an enabling environment, efficient markets and incentives, and partnerships with the private sector are promoted by the public sector. This panel will present good practices and discuss how different stakeholders can apply them. It will also examine the essential requirements to make a positive public-private- people partnership work, and how public policies can support an enabling environment.

PANELISTS Patrice Kiiru, General Manager, Diaspora Banking & International Money Transfer, Equity Bank Group Md Shafiqur Rahman, Director General, Special Security Force, Government of Bangladesh Jaspreet Singh, Regional Technical Specialist for Digital Financial Services, United Nations Capital Development Fund (UNCDF) Prasun Kumar Das, Secretary General, Asia-Pacific Rural and Agricultural Credit Association (APRACA)

MODERATOR Michael Hamp, Lead Technical Specialist – Inclusive Rural Financial Services, IFAD

14 Public Sector Day – 10 May

11:15 – 11:30 COFFEE BREAK

11:30 – 12:30 SIMULTANEOUS PANEL TRACKS – Public policies and enabling environment

PANEL I A PANEL I B Auditorium, Lower Ground Floor Conference Hall 1, Ground Floor • Regulating the remittance market: • Promoting the use of regulated channels: emerging issues the role of sending and receiving countries The sheer size of remittance market has attracted new It is estimated that the size of unregulated remittances digital innovators into the industry to provide solutions could be as high as 50 per cent of the regulated flows in addressing the shortcomings of the traditional money in some Asia-Pacific countries. Why do people use transfer business model. Responding to the moves of informal means and what can be done to change these new entrants, existing industry players started to that behavior? How does this trend affect current reinvigorate their business models by rapidly boosting service providers and emerging ones? Is it a matter their digital capabilities. This results in the emergence of regulation, lack of financial literacy, or are other of new products and services not seen by the industry market forces at play? This panel will examine roles of in the past decade, presenting new challenges to the regulators and private-sector entities in both corridors regulators. This panel will explore practical challenges to encourage more remittances to be sent through in regulating new risks, strategies adopted by the formal channels. regulators in pursuing risk-management objectives, PANELISTS while promoting digitalization and new approaches Dilli Ram Pokharel, Director, Research Department, to regulation, including changes to the regulatory Nepal Rastra Bank framework and enforcement issues. Isaku Endo, Senior Financial Sector Specialist, PANELISTS World Bank Group Jack Haldane, Acting Director Regulatory Nika Naghavi, Senior Insights Manager, Mobile Money Investigations, AUSTRAC Programme, GSMA Nutt Lumbikananda, Director of Foreign Exchange Leta Havea-Kami, Managing Director & Chief Executive Administration and Policy Department, Bank of Officer, Tonga Development Bank Thailand Ricky Satria, Deputy Director, Payment System Policy MODERATOR Department, Bank Indonesia Nik Mohamed Din Nik Musa, Director, Money Services Business Regulation Department, Bank Ouk Sarat, Director of Payment Systems Department, Negara Malaysia National Bank of Cambodia

MODERATOR Liat Shetret, Senior Independent Advisor for Financial Integrity, Research, Policy and Practice

12:30 – 14:00 NETWORKING LUNCH

15 Public Sector Day – 10 May

SESSION VII Migration, development and the SDGs

14:00 – 15:15 PLENARY I – Remittances as a lever for the SDGs: how to multiply their effects through enabling policies While remittances are specific to SDG 10.c, which is focused on reducing costs, there are other SDGs that remittances can help meet thanks to the opportunities that financial inclusion through remittances can provide. This panel will examine these benefits and debate on how to achieve them.

PANELISTS Robin Newnham, Head of Policy and Capacity Building, Alliance for Financial Inclusion (AFI) Muthukumarasamy Kalyanasundaram, CEO, International Network of Alternative Financial Institutions (INAFI), India Muhammad Ismail Iqbal, Deputy Secretary, Ministry of Overseas Pakistanis & Human Resource Development, Pakistan Michael Growder, Deputy High Commissioner to Malaysia, Department for Foreign Affairs and Trade, Government of Australia

MODERATOR Rajeev Kumar Gupta, Head of regional Financial Inclusion program, United Nations Capital Development Fund (UNCDF)

15:15 – 16:30 PLENARY II – The commitment of diaspora through remittances and investment: contributing to the Global Compact for Migration and achieving the SDGs The United Nations General Assembly is currently negotiating the Global Compact for Safe, Orderly and Regular Migration. Scheduled to be adopted in December 2018, this first ever UN agreement focusing on international migration in all its dimensions will provide guidance for the global community in developing well-managed policies, facilitating safe, orderly and regular migration, assisting and protecting migrants in vulnerable situations and harnessing the contributions of migrants to sustainable development in communities of origin and destination. The economic contribution of diaspora to their home countries is expressed, in part, in the money sent to their families back home, in the investment of hard-earned savings and in entrepreneurial activities undertaken by returnees or family members. While the amount of remittances sent to developing countries surpasses official development assistance by more than 300 per cent, significant barriers reducing their full development impact continue to persist. Moreover, large-scale schemes to encourage diaspora’s investment and entrepreneurship in countries of origin have yet to emerge, in some instances, due to deterring regulatory frameworks. In line with the commitments made in the Addis Ababa Action Agenda, this session will review policies and practices that promote conditions for cheaper, faster and safer transfer of remittances, for diaspora to invest in their countries of origin and for financial inclusion of migrant families. The session will also highlight the need for data to monitor progress in implementing the relevant commitments in the future Global Compact for Migration and consider the linkages with the SDGs, in particular with regard to implementation, follow-up and review.

PANELISTS Jill Helke, Director, International Cooperation and Partnerships, International Organization for Migration (IOM) B. Lindsay Lowell, Director of Policy Studies, Georgetown University Pedro De Vasconcelos, Senior Technical Advisor and Manager of the Financing Facility for Remittances, IFAD Shahadat Khan, Academic and researcher, RMIT University in Melbourne, Global Coordinator, Migrant Family Motivation Initiative (MFMI)

MODERATOR Bela Hovy, Chief, Migration Section, Population Division, UN Department for Economic and Social Affairs (DESA)

16 Public Sector Day – 10 May

16:30 – 16:45 COFFEE BREAK

16:45 – 17:00 WRAP UP GFRID 2018 This session will consolidate the outcomes of the areas discussed during the GFRID 2018 into a series of key findings, lessons and conclusions. It will synthesize these into an agenda for action for 2018-2020 in Asia-Pacific. This session will focus on those action areas that will make a real difference to the people who send and receive remittances, outline market and regulatory barriers and how they will be overcome, and describe the measures of success.

SPEAKER Donald F. Terry, Senior Fellow, Jonathan Edwards College, Yale University

SESSION VIII 17:00 – 17:15 GFRID 2020 and closing

• Closing Remarks World Bank Group IFAD Bank Negara Malaysia

17 The RemTECH Awards

Bringing Remittances The category winners and award mentions will also Innovation Forward receive the additional benefit of competing in the The Remittances Innovation Awards (RemTECH Awards) Industry Choice ballot in the last leg of the RemTECH will showcase the most innovative and outstanding ideas, Awards, where the GFRID attendees will review these services and products, designed to improve remittance entries and determine the winner, to be announced at services worldwide. The awardees will be companies, the Award Ceremony. groups, or individuals coming up with ground-breaking The independent judging panel used the following solutions that benefit the market ecosystem, improve criteria to judge the entries: transparency, speed, cost and reliability for companies • Originality, Creativity and Intent and remittance senders and receivers. • Functionality and Technical Qualities The RemTECH Awards 2018 will take place on May 8 at • Ease of Use and Adoption the GFRID 2018 in Kuala Lumpur (Malaysia). Registration • Game-changer – Impact opened on January 1st, 2018 closed on March 30th with • Implementation and Performance finalists announced on April 17th. • Sustainability and Potential for Growth The following categories were used as guidelines to The Judging Panel submit proposal and for the independent judging panel The RemTECH organization and IMTC want to thank the that was chosen to select the awardees. Award Judges for their help and support: • B2B Solutions • Luis Buenaventura • End-User Experience • Leon Isaacs • Compliance Innovation • Olivia Chow • Remittances for Social Impact • Faisal Khan • Technology Innovation • Arundhoti Banerjee • Remittance Synergies • George Harrap • Jonathan Capal • Sofia Freyder • Sia Hui Yong

“We are extremely happy to be a platform for companies, start-ups, and entrepreneurs who are changing the industry of remittances for good, to get global acknowledgement of their hard work. Remittances are a celebration of the hard work, sacrifice, and generosity of international workers, and we are very proud about highlighting people that will help the industry to better itself.” Hugo Cuevas-Mohr – IMTC, RemTech Director

The RemTECH Awards were developed and managed by The International Money Transfer & Payment Conferences, IMTC www.imtconferences.com www.remtech.org

18 The Remittance Marketplace Sasana Kijang

The Remittance Marketplace will be held in parallel Exhibitors will have the opportunity to gain further to GFRID 2018 and offer a unique platform for the visibility by presenting business models, tools and exchange of views and ideas, addressing challenges technologies to a high-level audience of government and opportunities, as well as an occasion to meet officials, industry representatives, development workers and network. and civil society leaders.

The Marketplace will provide companies with a dedicated The Forum Reception will be held in the evening of networking space during breakout sessions and will see 8 May in the Remittance Marketplace, inviting all Forum the participation of selected private sector entities who participants to attend and further such exchange. will showcase their latest products and innovations to all 28 companies have been invited to participate. Forum participants. A dedicated Marketplace Note with logistic details and further information is available for the exhibitors.

List of exhibitors 1 International Fund for Agricultural 11 CONTACT 22 Malaysian Association of Money Development 12 TransferTo Services Business (MAMSB) 2 World Bank Group 13 Tik FX Malaysia Sdn Bhd (Tranglo) 23 CIMB (Speedsend) 3 Alliance for Financial Inclusion 14 Bitspark 24 Democrance 4 IOM – The UN Migration Agency 15 Max Money 25 Western Union 5 IMTC 16 NYUVO 26 MAG 6 RIA Financial Services 17 AZIMO 27 DBKL KL Tourism Bureau 7 DMA 18 Merchantrade 28 Cherry Art Studio 8 IAMTN 19 ValYou 29 Kolam Emas 9 Travelex 20 Xpress Money Services Ltd. 30 Local product 10 Homestrings 21 RemitRadar

19 List of Speakers

Welcoming remarks Special address

Jessica Chew Charlotte Salford Ceyla Pazarbasioglu Louise Arbour Cheng Lian IFAD The World Bank Group United Nations Bank Negara Malaysia Secretary‑General’s Special Representative for International Migration

Moderators

Irina Astrakhan Ron Bevacqua Massimo Cirasino Hugo Cuevas Mohr Louis De Koker The World Bank Group ACCESS Advisory Payment Systems Academy International Money La Trobe Law School, Transfer Conferences Australia (IMTC)

Nik Mohamed Rajeev Kumar Gupta Michael Hamp Bela Hovy Leon Isaacs Din Nik Musa UN Capital Development IFAD UN Department for Developing Markets Bank Negara Malaysia Fund (UNCDF) Economic and Social Affairs Associates Ltd. (DMA) (UN-DESA)

Manuel Orozco Liesl Riddle Liat Shetret Juanita Woodward Inter-American Dialogue George Washington Senior Independent Advisor Singapore University of Social University for Financial Integrity, Sciences Research, Policy and Practice

20 Speakers

Mohd Khairil Abdullah Mai Anonuevo Robert Bell Roar Bjaerum Jonathan Capal Axiata Digital Services Atikha Overseas Workers KlickEx Telenor Developing Markets and Communities Associates, Ltd. (DMA) Initiatives, Inc. Asia‑Pacific

Josephine Cervero Carlo Corazza Prasun Kumar Das Mohit Davar Pedro De Vasconcelos Land Bank of the Philippines The World Bank Group Asia-Pacific Rural and International Association IFAD Agricultural Credit of Money Transfer Association (APRACA) Networks (IAMTN)

Nilixa Devlukia Jean Drouffe Isaku Endo Tony Fernandes Sofia Freyder European Banking Authority AXA Insurance Singapore The World Bank Group AirAsia JP Morgan Chase Bank

Sudhesh Giriyan Robin Gravesteijn Michele Grosso Michael Growder Eric Guichard Xpress Money UN Capital Development Democrance Insurance Department for Foreign Homestrings Fund (UNCDF) Affairs and Trade, Government of Australia

21 Speakers

Ganesh Gurung Jack Haldane Alfred Hannig Leta Havea Kami Jill Helke Nepal Institute of AUSTRAC Alliance for Financial Tonga Development Bank International Organization Development Studies Inclusion (AFI) for Migration (IOM) (NIDS)

George Inocencio Md Ismail Iqbal M. Kalyanasundaram Michael Kent Shahadat Khan Development Bank of the Ministry of Overseas International Network Azimo Migrant Family Motivation Philippines Pakistanis & Human of Alternative Financial Initiative (MFMI) Resource Development, Institutions (INAFI), India Pakistan

Patrice Kiiru Kwiwoong Lee B. Lindsay Lowell Nutt Lumbikananda Elmer M. (Jojo) Malolos Equity Bank Group Korea Financial Services Georgetown University Bank of Thailand WING Cambodia Commission

Leigh Moran Daniela Morari Nika Naghavi Prajit Nanu Robin Newnham Calvert Impact Capital Ministry of Foreign Affairs GSMA Instarem Alliance for Financial and European Integration, Inclusion (AFI) Republic of Moldova

22 Dianne Nguyen Eugene Nigro Aireen Omar Mayumi Ozaki Ceu Pereira Australian Remittance Remitly AirAsia Group Asian Development Bank The World Bank Group and Currency Providers (ADB) Association

Dilli Ram Pokhrel Md Shafiqur Rahman Prasanna Rao Yogesh Sangle Dindo Santos Director, Research Government of Bangladesh ValYou Head of Asia Pacific, Bangko Sentral ng Pilipinas Department, Nepal South Asia and Middle East, Rastra Bank MoneyGram

Ouk Sarat Ricky Satria Molly Shea Jaspreet Singh Lee Sorensen National Bank of Cambodia Bank Indonesia Western Union UN Capital Development Economic Growth, Fund (UNCDF) Private Sector Development, Impact Funds Expert

Donald Terry Catherine Wines Yale University WorldRemit

23 List of Participants*

A Emil Al Shibib B Maitri Bk Chee Seng Chew RemitRadar Tailored Solution ManagePay Services Hussein Abdi Tamsir Ousmane Ba Md Ashraful Alam Hubert Boirard Lekha Chhetri IGAD UNCDF FASNI IFAD Nepal Rinat Abdrasilov Joane Badet Amsyar Alidin Nurul Ashikin Leonir Chiarello LBG Autoriti Monetari Brunei Caposaj Mohammad Bokhari SIMN Abdul Wahab Abdul Darussalam Mohd Nazir Bahari Bank Negara Malaysia Elwin Chin Aziz Nizam Shah Allabasc M.H.DIN Eliki Boletawa Moneybay Tech BFC Exchange Malaysia Max Money Sivabalan Balakrishnan Alliance for Financial Olivia Chow Mohammad Ridzuan Inclusion Osama AlRahma Max Money Yokip Consulting Abdul Aziz Eyoo Boon Lim AlFardan Exchange Jasbir Kaur Baldew Bikash Chowdhury WorldRemit Singh Western Union Payments Evelyn Alvarez Barua Faizatul Akmar Abdul ValYou Malaysia Rahim Micro-Entrepreneurs Multi- BASUG – DIASPORA Purpose Cooperative Tim Byun Green World Money Eric Barbier Seaira Christian- Supriya Amin TransferTo OKLink Daniels Abd Hamid Abdullah Nyuvo IFAD Max Money Jane Bartlett Surendran Amittathody AUSTRAC Tan Nyat Chuan Azwan Abdullah C NS Cashpoint Bank Negara Malaysia Universiti Malaysia Kelantan Likoyi Baruti Daisybelle Cabal Johann Veronica Andal Recherches et Stephen Oko Chuku Amina Abdulsalam National Confederation of Philippine Embassy in Kuala Documentation Juridiques Nigerian Postal Service Cooperatives (NATCCO) ACASI (African Centre Lumpur Africaines asbl (NIPOST) for Agriculture and Social Akbar Batcha Raul Jr Calayan Inclusion) Amil Aneja Lisette Cipriano National Confederation of UNCDF Akbar Money Changer Vodafone Group Mujtaba Aamer Abedi Cooperatives Yanee Arleen Benosa RemitONE Mohammad Javed Amadou CISSE Annora Callista Ansari Camsur Multi-Purpose AIR Bienvenido Betonio Tourism & Commercial IME Cooperative Abilende Platform Ngwa Collins Ngwa Besim Berisha Royal Group of Companies Latisha Anthony NPACCUL Christopher Campbell ValYou Ministry of Diaspora and Nauman Abuzar Strategic Investmenst Sumitomo Corporation Alkali Kallay musa Ria Money Transfer Muhamad Erfan Conteh Juan Bethencourt Paula Carello Apriyanto Office of Diaspora Rammani Acharya IFAD Agropreneur Muda Ria Money Transfer Engagement Affairs Junior Achievement Nepal Indonesia-Asia (PT. Jawara Subrata Bhattacharyya Mary Rose Cascarro Francois Coupienne Adebisi Adegbuyi Banten Farm) Lucky Money Remittance Gramin Vikas Trust UNCDF Malaysia Nigerian Postal Service Shigueo Roberto Ishwarprasad Bhattarai Ghenadie Cretu Damarresa Adi Arakaki Balabarca Jo-Anna Chan Sahara Nepal Saving And International Organisation for Bharata Unidos Co. – Ltd. Axiata Credit Society Ltd Migration – Mission to the Bank Rakyat Indonesia Rakesh Aravind Maninder Bhullar Kam Sum Chan Republic of Moldova Miguel Aguado Travelex Malaysia Mobile Money International Incentive Remit Hugo Cuevas-Mohr Ria Money Transfer Nicola Armacost Salil Bhuvanadasan Karen Chand IMTC – Mohr World Noorzliana Ahmad Arc Finance Ltd. Mastercard Asia Pacific Jeffrey Sachs Center on Consulting Sustainable Development Merchantrade Asia Mark Ashaba Pte Ltd Sabri Ahmad PostBank Uganda Ltd Muhammad Owasim McPherson Chanda Uddin Bhuyan ZAMPOST D Pos Malaysia Berhad Ashraf Asrhad migrationnewsbd.com Dr. Hassan Babiker The World Bank Group Ashichand Chaudhary Mark Dacuan Ahmed Ahmad Hadzim Bin Forward Community PLDT Malaysia Stone Atwine Secretariate of Sudanese Abd Majid Microfinance Bittiya Sansth Eversend Dame Damevski Working Abroad (SSWA) Metro Money Exchange Ltd Inpay A.S Jennifer Au Iftekhar Ahmed Mohamed Sherafath Avinash Chaudhary Western Union Payments Phan Dang Hoan Universiti Utara Malaysia Ali Bin Abdul Rahman Forward Community (Malaysia) RIA-IME Malaysia Sharafath Ali Microfinance Bittiya Sanstha Rizwan Ahmed Daniel Ayala Ltd Silas Magakumar Das Pakistan Micro Finance Nor Erima Binti Wells Fargo Bank Golden KL Union Investment Company Hassan Caroline Chaumont Galib Ibn Anwarul IFAD Sheikh Akhter Uddin IME Sumana Das Azim Ahmed Anupkamal Wen Sheng Cheok APRACA United Nations Capital Bishwakarma Hong Leong Bank NBL Money Transfer Development Fund Nick Day Dalit Welfare Association Asma Akter Sook Fun Cheong Small World FS Aznan Abdul Aziz (DWA) Merchantrade Asia World Youth Bank-Asian Bank Negara Malaysia Milagros De la Riva Coordination (South Asia) Salima Naznin Bithi Hsien Loong Chew Ria Money Transfer – India Development Initiative for KPMG Deal Advisory Social Advancement (DISA) Dieter De Smet The World Bank Group

* as of 30 April 2018

24 Erica Dela Cruz G Gabor Hava Nicholas Johnson Sylvia Koh Remitly Inc. TransferTo Medici Consulting – Inc. TransferTo Elena Gafarova Josephine Dela Cruz Nelushika Mathew Joseph Adetayo Alao ABRASA MPC CONTACT payment system, Hemachandra Royal Exchange (USA) Inc. Koleosho QIWI Bank Dawit Haileyesus Central Bank of Sri Lanka Rajesh Lal Joshi Nigerian Postal Service Luciana Garofalo Denegetu Maria Angeles Herranz Thamel Dot Com Pvt. Ltd. Vincent Kong More Money Transfers S.A. Commercial Bank of Ethiopia Ria Money Transfer Christopher Joshua Transfast Remittance LLC Ghazali Ismail Hem Raj Dhakal Arif Yoga Hidayanto Tranglo Anton Korotygin IME Group Bank Muamalat Malaysia Mandiri International QIWI Bank – CONTACT Bhd Adilah Junid Deepak Raj Dhungana Remittance Payment System Kalveen Singh Gill Axiata Group Berhad Upadhyay Maria Concepcion Mahamady Koussoube Kisan Bahuudeshiya CIMB Bank (Connie) Hina Bijimon Kumar Rajit Investment Promition Agency Muthoot Finance Ltd Sahakari Sanstha Ltd. Pietro Ginefra Access Advisory of Burkina Faso Eleonor Dillena banca d\ Italia, Italian Central Daniel Howard Raman Krishnan Micro-Entrepreneurs Multi- Bank SimbaPay K Bank Negara Malaysia Purpose Cooperative Indra Raj Giri Naushad Hussain Espen Kristensen Yves Doho GPL Remittance Malaysia CIMB Abdul Kader IME Unmillon Technology Sdn Smallworld financial Services Lidice Gonzalez berhad Alok Kumar Honduras Consulat International fund for Sanjib Kalita Anna Goos I Agricultural Development E Guppy CEIPA Anslem Onyebuchi Kanchan Kumar Selva Raj Kanapathy Mohamed Elhag David Gordon Igbokwe Remitware Payments Inc NS Cashpoint Eltohami Dr. Karar BestExchangeRates National Money Transmitter Kunasegaran Secretariate of Sudanese Association Ahmadou Kane Michael Growder Kumarasamy Working Abroad (SSWA) BASIF Australian High Commission Zafar Iqbal Merchantrade Asia Varun Eknath JS Bank Ltd Md Rezaul Karim Eric Guichard Sherin Kunhibava The World Bank Group UAE Exchange Malaysia Global MESA Ltd Anna Lisa Isa University Malaya Anna Engblom Micro-Entrepreneurs Multi- Manimakudam Lasalette Gumban ILO Purpose Cooperative Karuppiah National Confederation of Suria Muhabat Luis Enrique Cooperatives (NATCCO) Fakhrul Islam L BloomSolutions UNCDF Resina Katafono Komal Gupta Eleonora Lago Commonwealth Secretariat Chow Siong Er Nyuvo Kazi Maruful Islam IFAD Hong Leong Bank Dhaka University Amarjeet Kaur Gene Gutierrez Kok Foum Lai Merchantrade Asia May Espiritu Inpay A/S Zambre Ismail Polis Diraja Malaysia Ligas Kooperatiba Ng Bayan Bank Negara Malaysia Andrew Stephen Sa Pagpapaunlad Catherine Laws Nor Manisah Ismail Kaweesa International Labour Belestie Esubalew H NAVA TRADE Posta Uganda Organization Ethiopian Postal Service Keldi Keli Ghulam Haider Michiko Ito Kin Haw Lee Enterprise State Minister for Diaspora RCDP International Organization for ValYou Migration – Country Mission Jaya Ram Khadka Dalila Hanim Hairuddin Nelson leung in Myanmar Rural Enterprises and F Bank Negara Malaysia Sigue Remittance – Sigue Remittances Project Corp. Rosanna Faillace Ili Farhana Hamidon U Win Khaing David Lighton IFAD Access Smartstreet J Central Bank of Myanmar SendFriend Mian Farrukh Majeed prasad Handunhewa Mathieu Jacques Norliana Khamis Poh Boon Lim The Bank of Punjab Regional Development Bank International Organization for Tranglo Tml Remittance Center Migration Noor Fatimah Mounia Haoudi Shahadat Khan Kuan Yew Lim Al-Lameem World Change Ministere des Marocains Arielle Jaffe RMIT University SMJ Teratai Centre resident a l’etrangere Mondato Bishnu Bahadur Khatri Poh Hong Lim Paul Fernandez Ron Hartman Rahul Jain International School Of Tranglo ValYou IFAD Ramdev Forex Private Ltd Advance Studies Chu Lim Huat Fiavota-Maneva Yasmin Harun Yusuf Jamac Soyeon Kim Apical (Malaysia) Paositra malagasy Global Rate Iftin Express pty ltd TransferTo Max Liu Brahima Fofana Andy Hendri Hasibuan Trevor Jarrett Hailu Kinfe EMQ INC. AfBit Ria Financial Services BestExchangeRates.com African Union Navindra Rebecca Fraser Nor Erima Hassan Ahmad Noh Jeni Yip Kah Kit Liyanaarachchi AUSTRAC IME/Ria Financial Services Bank Simpanan Nasional Bank Negara Malaysia SANASA Federation Ltd Md Kamrul Hassan Chia Jia Xi Suhnylla Kler Fiem Llc UNCDF Western Union Payments SDB Asset Management Ping Express (Malaysia)

25 Chareen Loh Sokim Mel N Thean Haw Ong Pradyuman Pokharel ALLIANCE FOR FINANCIAL The World Bank Group M1 Ltd Muktinath Bikas Bank Ltd INCLUSION Restelen Mendoza Muhammad Naeem David Onu Ram Krishna Pokharel Khan Pei Yee Loo BCS CREDIT COOPERATIVE iNterra Networks Inc Citizen Investment Trust ValYou M Akram & Sons Trading & Gopakumar Menon Investment Christine Ooi Suman Pokharel Rogelio Lopez NS Cashpoint Carolyne Namukhula Tranglo. IME Ltd Ria Dato\’ Mohamed PostBank Uganda Ji Lien Ooi Shalik Ram Pokhrel David Low Rafique Merican Bhola Nath UN Migration Agency – Nepal Raastra Bank Luno Maybank Islamic Berhad International Organization Rural Microfinance for Migration Narayanan Ponnusamy Angel Hui Na Low Nabil Mesli Development Centre Ltd NS Cashpoint Ade Orekoya U Mobile FundaciÃ³n CEPAIM Anton Navoy Intenergy Nigeria Ltd Frederic Ponsot Joel Lumanlan Baba Mhammed Central Bank of Russian IFAD PLDT Hong Kong Nigerian Postal S Federation Yasmin Faizah Osman Max Money Anindya Pradipta Cecilia Lumapas Shaik Dawood Satish Nayar Kyodai Remittance M. Lhuillier Financial Services Mohamed Haniff Ria Money Transfer – Inc. Metro Money Exchange Randy Prado Pedro Nel P Republisys Inc HABU MOHAMMED Mega Proyectos de Sireethorn Pushpakom Nigerian Postal Service Seguridad Alimentaria Marja Paavilainen Bank of Thailand M International Labour Syaridatul Ain Mohd Eddy Virgo Ng Organization (ILO) Regional Saari Tourism & Commercial Nur Fazlim M. Office for Asia and the Pacific Mohamed Kunju Pos Malaysia Berhad Platform R UAE Exchange Malaysia Deborah Palgue Moinuddin Moin Marco Nicoli Taloy Norte Farmers Pakistan Remittance Initiative The World Bank Group Md Shahidur Rahman Hasanah Mahmud Multipurpose Cooperative Bank Negara Malaysia IME Melchessadisch Emma Nieva Marlon Palomo Montilla Msu-Iit National Multi MD Rahman Julia Maisenbacher PRRM University of Lausanne Abuyog St Francis Xavier Purpose Cooperative Ekattor Media Credit Cooperative Annielen Panerio Rachael Njoroge Mohammed Mahfuzur Pandeli Majko Camsur Multi-Purpose Caroline Morilhat Safaricom Ltd Rahman State Minister for Diaspora Cooperative ADA Everbright Foundation Andrew Nketsiah Muhammad Abd Sylvia Paraguya Chris Moyser University Of Cape Coast Thomas Rahn Hakim Malek National Confederation of Pos Malaysia Berhad Grab GIZ Claude Nkoya Longofo Cooperatives (NATCCO) Nur Shazreena Fondation des Œuvres pour Bijaya Kumari Rai Adam Malik Nisha Paramjothi Muhammad la Solidarité et le Bien-être Shrestha MoneyMatch CIMB Bank Negara Malaysia Social – accredited to UN AMKAS Nepal Francesco Manetti ECOSOC Jaecheol Park Norbert Mumba Raja Madihah Raja IFAD Sumitomo Corporation Alliance For Financial Alain Nkurikiye Alias Indonesia Pavitira Manogaran Inclusion Wajenzi International Islamic LendaHand Nirav Patel University Malaysia Naysan Munusamy Seline Noel Test Gianne Francis Alfred MoneyMatch Hartawan Tabah Sarveswaran Raja Manzano Kamal Paudel Gopal Eiji Murai Munkhjargal Noov ACCESS Advisory – Inc. Subhida UK Ltd Merchantrade Asia Unidos Co. – Ltd. MPT Gabriele Maria Nelson Paul Dianne Rajaratnam Ahmad Musthofa Paul Norton CERFE PayKii United Nations Better Than PT Bank Negara Indonesia International Organization for Cash Alliance Sergey Markov (Persero) TBK Migration (IOM) Shalini Pavithran RemitRadar LTD Malaysian Association Of Uma Rajoo Siva Muthaly Paul Norwood Money Services Business The World Bank Group Mauro Martini Asia Pacific University of AFEX IFAD Technology and Innovation Aileen Penas SMA Rakib Atikha Overseas Workers BURO Bangladesh Ishbel Matheson Mary Muthoni and Communitives Inititiative WorldRemit Pamoja Women Dev. O Sm Rakibuzzaman Inc. Placid Nk Corporation Makena Mathiu David Mfanimpela Oliver O’Brien Edwin Peraz Golden Connections Myeni Venkat Ramesh. Borra Mukuru Africa ACCESS Advisor International Centre for Financial RIA Money Transfer Inclusion/Micro Finance Unit Kolawole Odubiyi Pilar Matsumoto Sergio Perez Ruiz Prasanna Rao Sao Global Consults. More Money Transfers SA Unidos Co. – Ltd Arvind Mylar ValYou Henry Oketch Xpress Money Bram Peters Lukas May Medina Digital Finance Ltd Alexander Raquepo TransferWise United Nations Capital Sta. Cruz Savings And Evelyn Okojie Development Fund Development Cooperative Fatou Mboup Fosatrade integrate PDVA DISTRIBUTION Jean- Mary Pierre Vijay Ratna Frank Ong CAPOSAJ Jawaharlal Nehru University IME Ndongala Pitshou ONG GRADI

26 Samir Razuk Zillur Rahman Siddiqui Chandra Tandan V Y Inyo Greenland Human City Express Money Transfer Resources Adek Vania Ramlan Yaakop Fahad Rehman Aaron Tang ValYou Srihari Sikhakollu Luno Bank indonesia PLACID EXPRESS Hong Leong Bank Bibiana Vasquez Adrian Yap Ignacio Reid Placide Zonata Ria Financial Fernando Silvoza Tapsoba IFAD MoneyMatch Krishnamoorthi Bangko Sentral ng Pilipinas Investment Promotion V Maslamani Sam Yap Agency Of Burkina Faso Vatharajoo Renganadhan Abhaya Bahadur Singh Ameertech Remittance & Medallion Communications ACCESS Advisory William Sze Wei Tee Al Rajhi Bank Exchange Services Pte Ltd Ltd ValYou Ramasamy K. Veeran Yeam Shin Yau Prithipal Singh Travis Renz Happy Remit Ghin Shia Teo Merchantrade Asia Bank Negara Malaysia IFAD IME Domini Velasquez Michelle Yien Supriya Singh Noni Rispoli RMIT University Ooi Heong Teoh Domini Velasquez Bitspark Ltd International Organization for Telenor Group Rajandren Velayuthan Eric Yong J. L. Migration (IOM) Klinkaew Sitthisangkhom Yukay Tham Numoni DFS Western Union Payments (Malaysia) Nicasio Rollan III Bank of Thailand Citi Dora-Olivia Vicol AXA PHILIPPINES Hiroyuki Soejima Sophie Thelosen Queen Mary University Nimol Roth Unidos Co. – LTD Developing Markes of London – School of Geography Z National Bank of Cambodia Mafoday Sonko Associaties Rolando Victoria Puck Rozenbroek LumoXchange Cornelis Theodorus Leandro Javier Zaccari The World Bank Group Auxfin International Alalay sa Kaunlaran Inc. Tognetti Chin Kang Soo Fundacion Migrantes Y Ma Corazon Vispo Panji Winanteya Ruky Sunway Money Ganesh Prasad Refugiados Sin Fronteras The Executive Office of Timalsina Basud Development the President – Republik Siyout Srey Nepal Federation of Saving Cooperative (BADEVCO) Sajeel Zahid National Bank of Cambodia ValYou Indonesia and credit Union Ltd. Ioan Vladimir Veronica Studsgaard Eliana Tokashiki Epay Worldwide Md Zahid Hossain IAMTN Unidos Co. – Ltd. Ministry of Expatriates’ S Welfare and Overseas Michel Stuijt Fred Tony W Employment Hoy Saksa Eurogiro A/S Caribbean Airmail – Inc. Siti Nabila Huda Cambodia Microfinance S Narayanan Mamadou Toure Bassirou Wade Zaidisham Association Subbarayan NUMHERIT Postefinances Touch-n Go balachandar Merchantrade Asia Bhairav Trivedi Mohammad Khurshid Nor Shahrina Zailani Sathyanarayanan Mary Sugajara Personal Wahab Kasturi Martabat InstaReM Malaysia UNIDOS CO. LTD. Bangladesh Bank Aminul Tushar Md Rokon Uz Zaman John Scrofano Mohammad Sulaiman WARBE Development Frederick Wasike Remitly Bangladesh Bank CREED Foundation Postbank Uganda Khairil Zhafri Sam Seinthan Md Mehedi Hasan Lara White ValYou/Telenor Lycamobile Ltd Sumon International Organization MyCash Online (MC ONLINE) Dora Ziambra Santanu Sengupta U for Migration Azimo FFIFS Wahyu Surahmat Rochelle Whyte Masako Ueda Mandiri International Adilson Sequeira International Organization for Planning Institute of Jamaica Remittance Ria Money Transfer Migration Sri Lanka Office Vincent Wierda Jaspreet Singh Sethi Asmat Ullah UN Capital Development United Nations Capital T Dollar East Exchange Fund Development Fund Co(PVT) Ltd. Amila Wijayawardhana Syahiru Shafiai Shankar T.S. Md. Shahid Ullah Central Bank of Sri Lanka Universiti Sains Islam Western Union Business Development Initiative for Thilan Wijesuriya Solutions Malaysia Social Advancement (DISA) Axiata Group Berhad Quy Ta Duy Suhail Shamsi Nirmal Kumar Upreti Peter Williamson State Bank of Vietnam Ria Financial Services Foreign Employment AUSTRAC Andrew Takyi-Appiah Promotion Board Arjun Poudel Sharma Michal Wojciech Zeepay IME Cooperative Services AXA Ltd Kian Hong Tan Valerie Wolff TML Remittance Center Karen Chan Rui Shee ICMPD ValYou Siak Teng Tan Tian Choy Wong Ria Financial Services Inga Shirakyan TML Remittance Center Central Bank RA Thomas Tan Kok Md Nur E Alam Kiong Siddiqui CIMB Bank Berhad Placid Express

27 The Organizers

Bank Negara Malaysia Bank Negara Malaysia is a statutory body which started operations on 26 January 1959. Governed by the Central Bank of Malaysia Act 2009, its principal role is to promote monetary and financial stability conducive to the sustainable growth of the Malaysian economy. The Bank also plays a significant developmental role, including the development of financial system infrastructure and the active promotion of financial inclusion. As the banker and adviser to the Government, the Bank provides advice on macroeconomic policies and the management of public debt. Its other roles include being the sole authority in issuing the national currency and in managing the country’s international reserves. www.bnm.gov.my

The World Bank Group The World Bank Group is one of the world’s largest sources of funding and knowledge for developing countries. Its five institutions share a commitment to reducing poverty, increasing shared prosperity, and promoting sustainable development. With 189 member countries, staff from more than 170 countries, and offices in over 130 locations, the World Bank Group is a unique global partnership: five institutions working for sustainable solutions that reduce poverty and build shared prosperity in developing countries. In March 2016, the World Bank Group launched its Global Knowledge and Research Hub in Malaysia. The Hub is the first of its kind, serving both as a field presence in Malaysia and as a global knowledge and research hub. It focuses on sharing Malaysia’s people-centered development expertise and creating new innovative policy research on local, regional and global issues. www.worldbank.org | www.wbg.org/malaysia

International Fund for Agricultural Development IFAD, a specialized agency of the United Nations, was established as an international financial institution in 1977 as one of the major outcomes of the 1974 World Food Conference. IFAD’s mandate is to invest in rural people to eradicate poverty in developing countries. Working with poor rural people, governments, donors, non-governmental organizations and many other partners, IFAD focuses on country-specific solutions, which can involve increasing poor rural people’s access to financial services, markets, technology, land and other natural resources. www.ifad.org

28 The Partners

IMTC is a forum of the money transfer industry, a forum The Alliance for Financial Inclusion is a network of of people involved in providing cross-border financial financial inclusion policymakers. AFI’s core mission is services, such as money transfer operators, banks and to encourage the adoption of inclusive financial policies mobile money operators involved in financial services, and in developing nations, to lift 2.5 billion citizens out of a large array of institutions, brick-and-mortar or digital poverty. AFI was founded in 2008 as a Bill & Melinda first, for-profit and non-profit, that provide services along Gates Foundation-funded project, supported by AusAid, migration corridors, to people or companies, personal or in order to advance the development of smart financial commercial, formal or informal. inclusion policy in developing and emerging countries. http://imtconferences.com AFI’s network has more than 100 institutions from more than 89 member nations. www.afi.com

Malaysia Association of Money Service Business is the national association for licensees under the Money Services Business Act 2011 (MSBA) as well as those The GSMA represents the interests of mobile enterprises that have been approved as money services operators worldwide, uniting nearly 800 operators business agents to principal licensees under the MSBA. with almost 300 companies in the broader mobile MAMSB is dedicated to advancing the money services ecosystem, including handset and device makers, business industry in Malaysia. Its ultimate aim is to software companies, equipment providers and internet ensure alignment with the national agenda to promote companies, as well as organisations in adjacent industry modernisation and professionalism of the money services sectors. The GSMA also produces industry-leading business industry while representing the interest of members. events such as Mobile World Congress, Mobile World www.mamsb.org.my Congress Shanghai, Mobile World Congress Americas and the Mobile 360 Series of conferences. www.gsma.com

The Microfinance Gateway is a global resource on financial inclusion. Since 2000, CGAP’s Microfinance Gateway has been a valuable resource for individuals and The International Association of Money Transfer organizations working to advance financial inclusion for Networks is the only global international trade the world’s poor. The Gateway welcomes more than organisation that represents money transfer industry/ 1 million annual visitors from over 200 countries, who payment institutions providing cross-border payments. recognize the Gateway as the web’s leading resource Founded in 2005, IAMTN provides a platform for for knowledge and career development opportunities in industry partners to come together to discuss microfinance and financial inclusion. common challenges and industry initiatives, and www.microfinancegateway.org create opportunities. IAMTN works closely with governments, regulators, regional associations and all other stakeholders to champion the creation of the most effective, safe, reliable and efficient payment systems. www.iamtn.org World Savings Banks Institute brings together savings and retail banks from 80 countries, representing the interests of approximately 6,000 banks in all continents. As a global organisation, WSBI focuses on issues of global importance affecting the banking industry. It supports the aims of the G20 in achieving sustainable, inclusive and balanced growth and job creation around the world, whether in industrialised or less developed countries. www.wsbi-esbg.org The GFRID series is brought to you by:

International Fund for Agricultural Development For more information, contact us at Financing Facility for Remittances [email protected] Via Paolo di Dono, 44 – 00142 Rome, Italy [email protected] May 2018 Tel: +39 06 5459 2012 – Fax: +39 06 5043 463 Email: [email protected] phone www.ifad.org/remittances Kuala Lumpur: +603.2691.6545 www.RemittancesGateway.org Rome +39.06.5459.5066 ifad-un.blogspot.com and follow us at www.facebook.com/ifad www.gfrid2018.org instagram.com/ifadnews www.twitter.com/ifadnews Please see the Terms and Conditions here: www.youtube.com/user/ifadTV www.remittancesgateway.org/gfrid/gfrid-2018/disclaimer

Partners of IFAD’s Financing Facility for Remittances: