DOCSLIB.ORG

Global Panorama on Postal Financial Inclusion 2016

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Global Panorama on Postal Financial Inclusion 2016 Global Panorama on Postal Financial Inclusion 2016 Published by the Universal Postal Union (UPU) Berne, Switzerland Printed in Switzerland by the printing services of the International Bureau of the UPU Copyright © 2016 Universal Postal Union All rights reserved Except as otherwise indicated, the copyright in this publication is owned by the Universal Postal Union. Reproduction is authorized for non-commercial purposes, subject to proper acknowledgement of the source. This authorization does not extend to any material identified in this publication as being the copyright of a third party. Authorization to reproduce such third party materials must be obtained from the copyright holders concerned. AUTHORS: Nils Clotteau Bsrat Measho TITLE: Global Panorama on Postal Financial Inclusion 2016 ISBN: 978-92-95025-87-5 DESIGN: UPU graphic arts Unit CONTACT: Nils Clotteau, UPU EMAIL: [email protected] TELEPHONE: +41 31 350 35 66 The boundaries used on the maps in this publication do not imply official endorsement or acceptance by the United Nations or the UPU Global Panorama on Postal Financial Inclusion 2016 Nils Clotteau Bsrat Measho AKNOWLEDGEMENTS This report was written by Mr Nils Clotteau and Ms Bsrat Measho, from the Financial Inclusion team within the Development Cooperation Directorate of the Universal Postal Union. We would like to thank Ms Nadine Chehade and Ms Alice Negre, from the Consultative Group to Assist the Poor (CGAP), and Ms Mehrsa Baradaran, Associate Professor of Law at University of Georgia School of Law, for their time and expertise during the external peer review process. We are also very grateful to Mr José Ansón, UPU Economist, for his comments during the preparation of the questionnaire and the internal peer review as well as the UPU colleagues involved in the preparation of this book, particularly Ms Sonja Denovski and Mr Rémy Pedretti for the final layout. We would also like to thank the 161 member countries that took the time to respond to the extensive survey. Lastly, special thanks go to the experts and representatives of postal operators that participated in conference calls and conversations over the last few years, which gave us valuable qualitative information for the case studies. The views expressed in this paper reflect the views of the authors alone, and do not necessarily reflect those of the Universal Postal Union or its development partners. ABB Al-Barid Bank AML/CFT Anti-money laundering / Combating financing of terrorism ATM Automated teller machine BAM Barid-Al-Maghrib BCEAO Central Bank of West African States ACRONYMS BHM Banque de l'habitat du Mali BM Business model B2B Business to business CEO Chief Executive Officer CGAP Consultative Group to Assist the Poor CI/CO Cash-in/Cash-out CM Cash merchant OF CONTENTS TABLE CTT Correios, Telégrafos e Telefones DFS Digital financial services DO Designated operator EAP East Asia and the Pacific ECA Europe and Central Asia FATF Financial Action Task Force FCFA CFA franc FinTech Financial technology GSMA GSM Association G2P Government to person IFS International Financial System ILO International Labour Organization IMF International Monetary Fund IT Information technology ITU International Telecommunication Union LAC Latin America and the Caribbean LDC Least developed country MENA Middle East and North Africa MFI Microfinance institution MIS Management information system MMO Mobile money operator MNO Mobile network operator MTO Money transfer operator MVNO Mobile virtual network operator OECD Organization for Economic Cooperation and Development ONP Office National des Postes PCK Postal Corporation of Kenya POS Point of sale P2B Person to business P2G Person to government P2P Person to person ROSCA Rotating savings and credit association SA South Asia SSA Sub-Saharan Africa SWOT Strength – Weakness – Opportunity – Threat UN United Nations USPS United States Postal Service SDG Sustainable Development Goal UPU Universal Postal Union WAEMU West African Economic and Monetary Union Executive 9 summary Global Panorama on Postal Financial Inclusion: 11 I an introduction Methodology 11 Financial inclusion: an overview 13 TABLE OF CONTENTS TABLE Definition of postal financial inclusion and the main challenges addressed 13 Financial products and services offered by Posts 17 Business models 25 II and institutional arrangements Business model typology 25 Institutional arrangements and ownership 27 Business models for mobile financial services 30 Key success factors 35 III for postal financial inclusion The network 35 Staff 39 Financial capacity 43 Trust 46 Digitization of processes 47 Risk management 48 Support of public authorities 49 Legal and regulatory framework 50 Marketing 52 Financial inclusion capacity index 55 IV and regional snapshots Financial inclusion capacity index: the global leader-board 55 Rankings by income group 58 Regional snapshots 60 Overview of business models 68 Annex1 adopted by Posts worldwide POSTAL FINANCIAL INCLUSION 2016 EXECUTIVE SUMMARY Two billion people worldwide are financially the less educated and those in the informal economy.6 excluded, i.e. have no access to formal financial services.1 As such, postal networks should be an integral part of dis- However, a growing body of evidence suggests that access cussions in which governments, policymakers and interna- to, and use of, financial services contributes to socio-eco- tional organizations design strategies for fostering financial nomic development. As a consequence, United Nations (UN) inclusion. member countries included a number of indicators related to financial inclusion in the newly adopted Sustainable A call for action: Development Goals (SDGs).2 The Universal Postal Union the necessity to digitize (UPU), as the UN specialized agency for the postal sector, is convinced that Posts can be key players in contributing to Our analysis has shown that, together, Posts in that agenda. 87 countries hold some 2 billion current or savings accounts on behalf of around 1 billion customers. Why are Posts important financial Thus, at the end of 2015, there were almost five times more inclusion players? postal accounts than mobile money accounts (411 million) worldwide.7 However, mobile money accounts are growing Since the creation of the first Postal Savings Bank in at a much stronger rate than postal accounts. Indeed, in Great Britain back in 1861, postal operators have been key 2012, this ratio was of 20 to 1 (1.6 billion postal accounts players in financial inclusion worldwide, in small and large against only 82 million mobile money accounts)!8 countries alike. This is the case in Namibia, for example, a country with 2.2 million inhabitants where 39% of the adult Posts are therefore at a turning point: they need to population (600,000 people) has an account with the Post. adapt in order to remain relevant as providers of sustainable The same is true for China (People’s Rep.), where 43% of and inclusive financial products – in the same way they the adult population (490 million people) has an account have had to adapt to the electronic substitution of mail over with the Postal Savings Bank of China. At the global level, the last 15 years. A perfect illustration of the urgency to out of a total adult population3 of approximately 5.4 billion digitize is the Postal Corporation of Kenya (PCK), which had people worldwide, 1.5 billion – or 28% – have access to a 27% market share for domestic money transfers in 2006. some form of financial services (remittances, govern- With the market entry of various mobile network operators ment payments, insurance, current accounts, savings, (MNOs) since 2008, including M-Pesa, probably the most etc.) through a postal operator.4 Among these, 1 billion impressive mobile money success story, this share has now people – or 19% of the world's adults – hold a current shrunk to approximately 1%.9 To be able to compete effec- or savings account with a Post. tively, Posts need to provide financial services at scale at minimal costs. This means that postal operators Currently, 91% of Posts worldwide (183 out of 201) that have not fully digitized their operations have to provide financial services, either directly or in partnership do so urgently, or risk being completely marginalized with other financial institutions. Recent studies reveal that as financial service providers. Posts are comparatively better than other financial in- stitutions in banking segments of the population that tend to be excluded, such as women,5 the poor, 1 Demirguc-Kunt, Klapper, Singer & Van Oudheusden, 2015, "The Global Findex Database 2014: Measuring Financial Inclusion around the World". Policy Research Working Paper 7255, World Bank 6 Ansón, Berthaud, Klapper & Singer, 2013, "Financial Inclusion and the 2 In particular, one or several targets allocated to SDGs 1, 2, 5, 8, 9 and Role of the Post Office", Policy Research Working Paper 6630, World Bank 10 make specific references to access to financial services. 7 February 2016, "2015 State of the Industry Report – Mobile Money", 3 Throughout this publication, adults refer to people aged 15 and above. GSMA 4 Ansón & Toledano, 2010, "Between Financial Inclusion and Postal 8 C. Pénicaud, 2012, "2012 State of the Industry: Results from the 2012 Banking: Is the Survival of Posts Also There?", UPU Global Mobile Money Adoption Survey", GSMA 5 S. Rao, 2015, "Gender and Financial Inclusion Through the Post", UPU 9 A. Berthaud, 2012, "Kenya Case Study: the Post and the cash merchant and UN Women. model in an advanced mobile
Load more

Recommended publications
  • Alessandra Fratini [email protected]
    WebConference on postal, delivery and ecommerce economics and policy 19 May 2020 Summary I. Role of the State/State aid: overview of measures & legal bases 1. Non-aid 2. Compensation of USO 3. Compensation of other SGEIs provided by postal operators or via postal network 4. Pension relief 5. State guarantees 6. Other measures II. Role of the State/State aid in COVID-19 times 1. Temporary Framework: liquidity measures, recapitalisation? 2. FDI screening? 2 Measures&legal bases 1/6 1 Measures not constituting State aid Poste Italiane: remuneration of current account deposited with Treasury (2008, 2019: no advantage); remuneration for distribution of postal saving products (2006: MEIP; 2008: Altmark 4) Royal Mail: 3 loans measures (2009: MEIP) bpost: 2 capital injections (2003, 2012: MEIP) Correos: 3 capital injections (2018: MEIP) Post Danmark: capital injection by PostNord; VAT exemption under Article 132(1)(a) of VAT Directive (2018: not imputable to State) 3 Measures&legal bases 2/6 2 Compensation of USO - Article 106(2) TFUE 1. Poczta Polska: 2006, 2009, 2015 (compensation fund) 2. ELTA: 2003, 2012, 2014 (compensation fund withdrawn) 3. Poste Italiane: 2002, 2008, 2012, 2015 4. bpost: 2003, 2015 5. Correos: 2018, 2020 6. Czech Post: 2018 7. Post Danmark: 2018 4 Measures&legal bases 3/6 Compensation of other SGEIs - Article 106(2) TFUE 3 AnPost: 2002 (counter network) Posten AB: 2002 (basic cashier services) Post Office Ltd: 2007, 2010, 2012, 2015, 2018 (post offices network and over-the-counter access to a set of services) Poste
    [Show full text]
  • The African Postal Financial Services Initiative a Success Story on Remittances at the Post Office in Africa
    The African Postal Financial Services Initiative A success story on remittances at the post office in Africa Implemented by: In partnership with: UNIVERSAL POSTAL UPU UNION The opinions expressed in this publication are those of the authors and do not necessarily represent those of the International Fund for Agricultural Development (IFAD) and its partners, or the governments they represent. IFAD and its partners do not guarantee the accuracy of the data included in this report. The boundaries, colours, denominations and other information shown on any map in this publication do not imply any judgement on the part of IFAD and its partners concerning the legal status of any territory or the endorsement or acceptance of such boundaries. The designations “developed” and “developing” countries are intended for statistical convenience and do not necessarily express a judgement about the stage reached by a particular country or area in the development process. © by the International Fund of Agricultural Development (IFAD) March 2018 Table of contents Abbreviations ............................................................................................... 2 Acknowledgements ....................................................................................... 3 Foreword .................................................................................................... 4 1 Introduction ............................................................................................ 7 2 Results achieved: Highlights ....................................................................
    [Show full text]
  • Cash Country Service Listing April 2014
    ® WorldLink Payment Services Cash Country Service Listing April 2014 WorldLink® Cash payments is currently offered through Western Union and is thus required to follow the requirements and regulations of within the destination country of your beneficiary. Failure to meet those requirements will result in the payment being rejected. The information provided in the WorldLink Cash Country Service Listing includes updates sent to Western Union prior to:April 2014. The material contained in this Cash Country Service Listing is for informational purposes only, and is provided solely as a courtesy by WorldLink. Although WorldLink believes this information to be reliable, WorldLink makes no representation or warranty with respect to its accuracy or completeness. The information in this Cash Country Service Listing does not constitute a recommendation to take or refrain from taking any action, and WorldLink is not providing any tax, legal or other advice. Citigroup and its affiliates accept no liability whatsoever for any use of this material or any action taken based on or arising from anything contained herein. The information in this Cash Country Service Listing is subject to change at any time according to changes in local law. WorldLink is not obligated to inform you of changes to local law. Citibank Europe plc (“Citibank Europe”) may, at its discretion, reasonably modify or amend this Cash Country Service Listing from time to time, which modification or amendment will become binding when your organization receives a copy of it. These materials are confidential and proprietary to Citigroup or its affiliates and no part of these materials should be reproduced, published in any form by any means, electronic or mechanical including photocopy or any information storage or retrieval system nor should the materials be disclosed to third parties without our express written authorization.
    [Show full text]
  • Research for Tran Committee
    STUDY Requested by the TRAN committee Postal services in the EU Policy Department for Structural and Cohesion Policies Directorate-General for Internal Policies PE 629.201 - November 2019 EN RESEARCH FOR TRAN COMMITTEE Postal services in the EU Abstract This study aims at providing the European Parliament’s TRAN Committee with an overview of the EU postal services sector, including recent developments, and recommendations for EU policy-makers on how to further stimulate growth and competitiveness of the sector. This document was requested by the European Parliament's Committee on Transport and Tourism. AUTHORS Copenhagen Economics: Henrik BALLEBYE OKHOLM, Martina FACINO, Mindaugas CERPICKIS, Martha LAHANN, Bruno BASALISCO Research manager: Esteban COITO GONZALEZ, Balázs MELLÁR Project and publication assistance: Adrienn BORKA Policy Department for Structural and Cohesion Policies, European Parliament LINGUISTIC VERSIONS Original: EN ABOUT THE PUBLISHER To contact the Policy Department or to subscribe to updates on our work for the TRAN Committee please write to: [email protected] Manuscript completed in November 2019 © European Union, 2019 This document is available on the internet in summary with option to download the full text at: http://bit.ly/2rupi0O This document is available on the internet at: http://www.europarl.europa.eu/thinktank/en/document.html?reference=IPOL_STU(2019)629201 Further information on research for TRAN by the Policy Department is available at: https://research4committees.blog/tran/ Follow us on Twitter: @PolicyTRAN Please use the following reference to cite this study: Copenhagen Economics 2019, Research for TRAN Committee – Postal Services in the EU, European Parliament, Policy Department for Structural and Cohesion Policies, Brussels Please use the following reference for in-text citations: Copenhagen Economics (2019) DISCLAIMER The opinions expressed in this document are the sole responsibility of the author and do not necessarily represent the official position of the European Parliament.
    [Show full text]
  • Développer L'inclusion Financière En Favorisant L'accès À L'assurance
    Développer l'inclusion financière en favorisant l'accès à l'assurance – le rôle des réseaux postaux Publié par l’Union postale universelle (UPU) Berne (Suisse) et l'Organisation internationale du travail (OIT) Genève (Suisse) Imprimé en Suisse par le Bureau international de l’Union postale universelle Copyright © 2016 Union postale universelle Tous droits réservés Sauf mention contraire, l’Union postale universelle détient les droits de propriété intellectuelle de la présente publication. La reproduction est autorisée à des fins non commerciales, sous réserve d’indication des sources en bonne et due forme. Cette autorisation ne couvre pas les éléments de cette publication identifiés comme étant la propriété intellectuelle d’un tiers. Pour reproduire ces derniers, il est nécessaire d’obtenir l’au- torisation des détenteurs des droits de propriété intellec- tuelle concernés. AUTEUR: Guilherme Suedekum TITRE: Développer l'inclusion financière en favorisant l'accès à l'assurance – le rôle des réseaux postaux ISBN: 978-92-95025-84-4 DESIGN: UPU Graphic Unit CONTACT: Nils Clotteau, UPU, [email protected] Craig Churchill, ILO, [email protected] PHOTO DE COUVERTURE: © 2009 Indian Post La présente étude est le fruit des efforts conjoints déployés par l'Organisation internationale du travail (OIT) et l'Union postale universelle (UPU). Elle a été élaborée par Guilherme Suedekum, consultant indépendant spécialisé dans l'inclusion financière, qui a pu compter sur le soutien et les conseils de Craig Churchill, responsable d'équipe au programme Impact
    [Show full text]
  • World Bank Document
    69463 Public Disclosure Authorized The Role of Postal Networks in Expanding Access to Financial Services Worldwide Landscape of Postal Financial Services Africa Region Public Disclosure Authorized The World Bank Group Global Information and Communication Technology Postbank Advisory, ING Bank Postal Policy Public Disclosure Authorized Public Disclosure Authorized Author’s Note This section discusses the landscape of postal networks in the African region1 and their current role of postal networks in providing access to financial services. The landscape is intended to serve as a basis to assess the potential role to expand access to financial services. For some aspects and some countries data did not seem to be available or was available only to a limited extent. In particular, this was the case for data on the role of the postal networks in cashless payment systems, the significance of the postal financial services compared to monetary aggregates, and the details of the financial services rendered through the post offices. For several countries—Sudan, Central African Republic, Mali, and Sierra Leone—data on the services and their organizations was not yet available. On the other hand, in the course of the desk research in 2004, other countries that were not included in the list of 24 countries were found to have postal networks with an active role in financial services, e.g., Angola, Burundi, Mozambique, Ethiopia, and Madagascar. While this African regional landscape can stand alone, it is an integral part of this large study of the potential of postal networks to coordinate with financial service providers in 5 regions (Africa, Asia, Eastern Europe and Central Asia, Latin America and the Caribbean, and the Middle East and Northern Africa) and 7 countries (Egypt, Kazakhstan, Namibia, Romania, Sri Lanka, Uganda, and Vietnam).
    [Show full text]
  • Asendia USA COVID-19 Update September 25 2020.Xlsx
    Status Key On Schedule Expect Delays Service Suspended Inbound Transportation to Asendia USA Facilities: Facility Transportation Status Date Updated Daily Updates/Comments New York - Hauppauge On Schedule 9/25/2020 Pennsylvania - Folcroft On Schedule 9/25/2020 Florida - Miami On Schedule 9/25/2020 Illinois - Elk Grove Village On Schedule 9/25/2020 California - Bell On Schedule 9/25/2020 California - Hayward On Schedule 9/25/2020 Operational Processing @ Asendia USA Facilities: Facility Processing Status Date Updated Daily Updates/Comments New York - Hauppauge On Schedule 9/25/2020 Pennsylvania - Folcroft On Schedule 9/25/2020 Florida - Miami On Schedule 9/25/2020 Illinois - Elk Grove Village On Schedule 9/25/2020 California - Bell On Schedule 9/25/2020 California - Hayward On Schedule 9/25/2020 USPS International Service Centers: Facility Processing Status Date Updated Daily Updates/Comments The USPS reported that the ISCs are in good condition and delayed volumes are down to one-quarter of what they had been. JFK has about 27,000 on hand and most of that is letter volume. In addition to air lift, the USPS was using surface for parcels destined to Austria, Denmark, Hungary, Poland, Sweden, Czech Republic, Finland, Netherlands, Spain, and Switzerland. Volume is from the JFK, MIA and ORD ISC's. The USPS has no additional surface trips planned but will use as needed. Ocean JFK-RTM since August: ISC New York (JFK) Expect Delays 9/25/2020 - Shipment (9) 7/21 - Arrived 8/11 – containers picked up by Post NL - Shipment (10) 8/4 - Departed 8/5 arrived 8/26 – 1 container - Shipment (11) 8/18 - Departed 8/18 scheduled arrival 9/8 – 2 containers Australia and NZ - USPS reporting delays with air lift from all ISC's.
    [Show full text]
  • DMM Advisory Keeping You Informed About Classification and Mailing Standards of the United States Postal Service
    July 2, 2021 DMM Advisory Keeping you informed about classification and mailing standards of the United States Postal Service UPDATE 184: International Mail Service Updates Related to COVID-19 On July 2, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). The following countries have provided updates to certain mail services: Mauritius UPDATE: Mauritius Post has advised that the Government of Mauritius has announced the easing of COVID-related restrictions as of July 1, 2021, subject to strict adherence to sanitary protocols and measures. On July 15, 2021, Mauritius will gradually open its international borders. However, COVID-19 continues to have a direct impact on international inbound and outbound mails to and from Mauritius. Therefore, the previously announced provisions and force majeure continue to apply for all inbound and outbound international letter-post, parcel-post and EMS items. New Zealand UPDATE: New Zealand Post has advised that the level-2 alert in the Wellington region has ended as of June 29, 2021. Panama UPDATE: Correos de Panama has advised that post offices, mail processing centers (domestic and international) and the air transhipment office at Tocúmen International Airport are operating under normal working hours and the biosafety measures established by the Ministry of Health of Panama (MINSA). Correos de Panamá confirms that it is able to continue to receive inbound mail destined for Panama. However, Correos de Panama is unable to guarantee service standards for inbound and outbound mail. As a result, force majeure with respect to quality of service for all categories of mail items will apply until further notice.
    [Show full text]
  • DMM Advisory Keeping You Informed About Classification and Mailing Standards of the United States Postal Service
    May 12, 2021 DMM Advisory Keeping you informed about classification and mailing standards of the United States Postal Service UPDATE 169: International Mail Service Updates Related to COVID-19 Israel UPDATE: Israel Postal Company has advised that the previously announced restrictions regarding service standards and force majeure remain in place. Nepal UPDATE: Nepal Post has advised that the Nepalese Government has decided to extend the lockdown in the Kathmandu Valley until May 27, 2021. A partial lockdown is already in place throughout the country, and domestic flights are suspended. Delays to the collection, transportation and delivery of mails are to be expected. In addition, Nepal Post remains unable to accept outbound mails to countries other than India, until such time as the passenger flights normally used to transport mail are resumed. Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail. These service updates affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items. The DMM Advisory will continue to provide updates as they are received. For a full list of international service disruptions, please visit https://about.usps.com/newsroom/service-alerts/international/welcome.htm The Domestic Mail Manual (DMM®) and DMM Advisories are available on Postal
    [Show full text]
  • POSTAL SAVINGS Reaching Everyone in Asia
    POSTAL SAVINGS Reaching Everyone in Asia Edited by Naoyuki Yoshino, José Ansón, and Matthias Helble ASIAN DEVELOPMENT BANK INSTITUTE Postal Savings - Reaching Everyone in Asia Edited by Naoyuki Yoshino, José Ansón, and Matthias Helble ASIAN DEVELOPMENT BANK INSTITUTE © 2018 Asian Development Bank Institute All rights reserved. First printed in 2018. ISBN: 978 4 89974 083 4 (Print) ISBN: 978 4 89974 084 1 (PDF) The views in this publication do not necessarily reflect the views and policies of the Asian Development Bank Institute (ADBI), its Advisory Council, ADB’s Board or Governors, or the governments of ADB members. ADBI does not guarantee the accuracy of the data included in this publication and accepts no responsibility for any consequence of their use. ADBI uses proper ADB member names and abbreviations throughout and any variation or inaccuracy, including in citations and references, should be read as referring to the correct name. By making any designation of or reference to a particular territory or geographic area, or by using the term “recognize,” “country,” or other geographical names in this publication, ADBI does not intend to make any judgments as to the legal or other status of any territory or area. Users are restricted from reselling, redistributing, or creating derivative works without the express, written consent of ADBI. ADB recognizes “China” as the People’s Republic of China. Note: In this publication, “$” refers to US dollars. Asian Development Bank Institute Kasumigaseki Building 8F 3-2-5, Kasumigaseki, Chiyoda-ku Tokyo 100-6008, Japan www.adbi.org Contents List of illustrations v List of contributors ix List of abbreviations xi Introduction 1 Naoyuki Yoshino, José Ansón, and Matthias Helble PART I: Global Overview 1.
    [Show full text]
  • Forum (Virtual) 11Th June, 2021 PAPU/CEOF/I/2021 – Doc
    Original : English 1st PAPU CEO Forum (Virtual) 11th June, 2021 PAPU/CEOF/I/2021 – Doc. No.6 REPORT OF THE 1ST PAPU CEO FORUM (39th Administrative Council Agenda item No.9c)) 1. Subject References/Paragraphs Observations Report of the 1st PAPU CEO Forum Agenda of the 1st PAPU CEO Forum PAPU/CEOF/I/2021 – Doc. No.1 2. Decisions Expected Take note of the report; 39th Administrative Council Agenda No. Provide input, if any; PAPU/AC/XXXIX/2021 - Doc No.1 Rev1 Adopt the report. 1. Introduction/background The 1st PAPU Postal CEO Forum was held virtually on 11th June, 2021 from 09:00 GMT. The Forum was chaired by Egypt and Botswana was the Vice Chairman after being appointed by the Forum. The General Secretariat performed the role of the rapporteur. 2. Participation The following Members participated during the Forum: 2.1 PAPU Member States : Algeria, Angola, Botswana, Burkina Faso, Cameroon, Congo Republic, Côte d’Ivoire, Democratic Republic of Congo (DRC), Egypt, Ghana, Kenya, Madagascar, Morocco, Namibia, Nigeria, Senegal, South Africa, Tanzania, Tunisia, Uganda, Zambia and Zimbabwe. 2.2 Other Organizations : Universal Postal Union (UPU), African Union Commission (AUC) and Southern Africa Postal Operators Association (SAPOA. A detailed list of participants is herewith attached as Annex 1. 3. Opening remarks The Opening remarks were made by the following dignitaries: 1 3.1 The Pan African Postal Union (PAPU) Secretary General, Mr. Younouss Djibrine; 3.2 Director General of the Universal Postal Union (UPU), Mr. Bishar Hussein; 3.3 The African Union Representative (AUC), Mr. Christian Minoungou; 3.4 The Chairman of Egypt Post, Dr.
    [Show full text]
  • Remittance Markets in Africa
    Public Disclosure Authorized DIRECTIONS IN DEVELOPMENT Public Disclosure Authorized Finance Remittance Markets in Africa Sanket Mohapatra and Dilip Ratha Editors Public Disclosure Authorized Public Disclosure Authorized Remittance Markets in Africa Remittance Markets in Africa Sanket Mohapatra and Dilip Ratha Editors © 2011 The International Bank for Reconstruction and Development / The World Bank 1818 H Street NW Washington DC 20433 Telephone: 202-473-1000 Internet: www.worldbank.org All rights reserved 1 2 3 4 14 13 12 11 This volume is a product of the staff of the International Bank for Reconstruction and Development / The World Bank. The findings, interpretations, and conclusions expressed in this volume do not necessarily reflect the views of the Executive Directors of The World Bank or the governments they represent. The World Bank does not guarantee the accuracy of the data included in this work. The bound- aries, colors, denominations, and other information shown on any map in this work do not imply any judgement on the part of The World Bank concerning the legal status of any territory or the endorsement or acceptance of such boundaries. Rights and Permissions The material in this publication is copyrighted. Copying and/or transmitting portions or all of this work without permission may be a violation of applicable law. The International Bank for Reconstruction and Development / The World Bank encourages dissemination of its work and will normally grant permission to reproduce portions of the work promptly. For permission to photocopy or reprint any part of this work, please send a request with com- plete information to the Copyright Clearance Center Inc., 222 Rosewood Drive, Danvers, MA 01923, USA; telephone: 978-750-8400; fax: 978-750-4470; Internet: www.copyright.com.
    [Show full text]