Chapter 1 Records Management in the Fourth Industrial Revolution: Challenges and the Way Forward...... 1 Adeyinka Tella, University of Ilorin, Nigeria & University of South Africa, South Africa Oluwakemi Titilola Olaniyi, Federal College of Education (Technical), Akoka, Lagos, Nigeria Aderinola Ololade Dunmade, University of Ilorin, Nigeria

Chapter 2 Records and Archives Management Education and Training Opportunities in Bangladesh...... 25 Md. Maidul Islam, University of Dhaka, Bangladesh

Chapter 3 Records as Tools for Concealing and as Weapons for Fighting Corruption in Higher Educational Institutions in Zimbabwe...... 42 Peterson Dewah, National University of Science and Technology, Zimbabwe & University of KwaZulu-Natal, South Africa

Chapter 4 Strategies for Digitizing Records in Academic Higher Education in South Africa: A Case Study of KwaZulu-Natal...... 65 Lungile Precious Luthuli, University of Zululand, South Africa Thobekile K. Buthelezi, University of Zululand, South Africa

Chapter 5 Digital Archiving...... 79 Delight Promise Udochukwu, University of Nigeria, Nsukka, Nigeria Chidimma Oraekwe, University of Nigeria, Nsukka, Nigeria

Chapter 6 Long-Term Preservation for Access of Audio-Visual Archives at Botswana National Archives (BNARS)...... 92 Julie Moloi, University of Botswana, Botswana

Chapter 7 Tools Used by Hospital Management to Reinforce Change and Sustain Results in the Implementation of EHR System in Public and Private Hospitals: A Case Study of eThekwini Area Municipality, South Africa...... 110 Mandisa Msomi, University of Zululand, South Africa Lungile Preciouse Luthuli, University of Zululand, South Africa Trywell Kalusopa, University of Namibia, Namibia

Chapter 8 Evolution of the Health Record as a Communication Tool to Support Patient Safety...... 127 Trixie Elizabeth Kemp, University of Tasmania, Australia Kerryn Butler-Henderson, University of Tasmania, Australia Penny Allen, University of Tasmania, Australia Jennifer Ayton, University of Tasmania, Australia

Chapter 9 Academic Divination: Appraising the Participation of Africans in Knowledge Production...... 156 Oluwole Olumide Durodolu, Department of Information Science, University of South Africa, South Africa Samuel Kelechukwu Ibenne, Abia State University, Nigeria

Chapter 10 Access and Use of Networked Electronic Devices for Educational Information Management by Undergraduates in South Africa...... 165 Oghenere Gabriel Salubi, University of the Western Cape, South Africa

Chapter 11 Academic Social Networking Sites (ASNS) as Platforms for Knowledge Sharing Among the Scholarly Community...... 176 Tlou Maggie Masenya, Durban University of Technology, South Africa

Chapter 12 Beyond the Physical Library Space: Creating a 21st Century Digitally-Oriented Library Environment...... 189 Robert Akinade Awoyemi, Adyemi Federal College of Education, Nigeria Richard Oluwadolapo Awoyemi, Adeyemi Federal College of Education, Nigeria

Chapter 13 Smart Libraries in the Google Glass Era for Millennial Users...... 204 Priyanka V. Sane, Tata Institute of Social Sciences, India Veena A. Prakashe, RTM Nagpur University, India

Chapter 14 Religious Libraries in the Library and Information Science Matrix: A Historical Overview...... 223 Collence Takaingenhamo Chisita, University of South Africa, South Africa Kahakatshi Basua Ngandu, University of South Africa, South Africa Joseph Ngoaketsi, University of South Africa, South Africa

Chapter 15 The Role of Digital Libraries in Supporting Open Distance E-Learning...... 245 Vusi Tsabedze, University of South Africa, South Africa

Chapter 16 The Situation of Bibliographic Control in Vietnamese Libraries...... 258 Phạm Văn Tặc, Dong Thap University, Vietnam Phạm Thị Minh Tâm, Ho Chi Minh City University of Culture, Vietnam

Chapter 17 Library and Information Sciences ( LIS ) Placeless Spaces in the Digital Era...... 286 Ugochi Chioma Ekenna, Michael Okpara University of Agriculture, Umudike, Nigeria Lynda Obiageri Okorigbo, Michael Okpara University of Agriculture, Umudike, Nigeria Leonard Anezi Ezema, Michael Okpara University of Agriculture, Umudike, Nigeria Ozioma Prudent Ogbuagu, Michael Okpara University of Agriculture, Umudike, Nigeria

Chapter 18 Information Technology Skills and Competencies for Academic Library Staff...... 306 Tinyiko Vivian Dube, University of South Africa, South Africa

Chapter 19 Impact of the Cloud and Social Platforms on Records Management...... 316 Abiola Bukola Elaturoti, Lead City University, Nigeria

Chapter 20 Cyberspace Security Threats and Attacks on E-Records Management at Moi University, Eldoret, Kenya...... 333 Carolyne Nyaboke Musembe, University of KwaZulu-Natal, South Africa Stephen Mutula, University of KwaZulu-Natal, South Africa

Chapter 21 Creating a Winning and Salable Records Management Culture in a Dynamic Space...... 354 Tricia Lawrence Powell, Red Stripe, Heineken, Jamaica

Chapter 22 Community Voices the Need to Write, Record, and Disseminate Research Findings From the Grassroots...... 374 Stewart Sutherland, The Australian National University, Australia

Chapter 23 Churn Prediction and Fraud Detection in Dairy Sector Using Machine Learning...... 391 Hitarth Deepak Shah, Charotar University of Science and Technology, India Chintan M. Bhatt, Charotar University of Science and Technology, India Shubham Mitul Patel, Charotar University of Science and Technology, India Jayshil Bhavin Khajanchi, Charotar University of Science and Technology, India Jaimin Narendrakumar Makwana, Charotar University of Science and Technology, India

Chapter 24 Evaluating the Research Productivity of Pakistan in the 21st Century...... 407 Ikram Ul Haq, College of Dentistry, King Saud bin Abdulaziz University for Health Sciences, Riyadh, Saudi Arabia Rabiya Ali Faridi, Notre Dame Institute of Education, Karachi, Pakistan

Chapter 25 Knowledge Transfer Among Academics in Higher Education Institutions...... 424 Rexwhite Tega Enakrire, Department of Information Science, University of South Africa, South Africa

Chapter 26 Knowledge Economy: The Implications of Intellectual Capital Management for the Library and Information Professions...... 442 Ogochukwu Thaddaeus Emiri, Delta State University, Abraka, Nigeria

Chapter 27 Webrarian: A Librarian on the Web...... 458 Niranjan Mohapatra, Nabakrushna Choudhury Centre for Development Studies, India

Compilation of References...... 471

About the Contributors...... 526

Index...... 534