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Employment and Labour Relations SR2013 : EDP OPENING STATEMENT 5 NEVERENDING ENERGY SR2013 : EDP EDP is human, sustainable and innovative. This report reflects these values and the path we are following to support continuous improvement in fairness, diversity, reconciliation, efficiency, development and productivity. In 2013 we consolidated our leadership position in the Dow Jones Sustainability Index, in which we have figured for the last six years. We are the global No. 1 in the utilities sector. We were also distinguished by Ethisphere as one of the most ethical companies in the world. On January 18, following a demanding and rigorous process, EDP Portugal was certified by Fundación MásFamília as a conciliatory company that promotes equality and family-friendly policies. The Group has therefore strength- ened its position in this area. In addition to EDP Portugal, Naturgás, HC Energia and EDP Renováveis have this certification. Also in 2013 the Group’s Diversity Policy was developed and published after EDP joined the Forum of Companies for Equality (IGEN), an initiative promoted by the Commission for Equality in Work and Employment. Some 1,700 employees participate in corporate voluntary actions, devoting a total of 13,506 hours to this cause and spurring the involvement of about 236 thousand people. Our priority is to manage, develop, support and promote the quality of life of our 12,179 employees so that they feel fulfilled, motivated and content. We know that productivity is directly related to the involvement of people who work and make organizations grow. The results of the biennial employee satisfaction survey carried out last year, confirm that the company and its employees are aligned with each other. With the highest ever participation rate, 89 %, we recorded an overall satisfaction rate of 80 %. However, we have more work to do. The prevailing social environment, the economic crisis that struck markets, businesses and households, brings us daily challenges. The resources available to invest have decreased but needs continue to grow. Not everything was positive, therefore, and there was a reduction in employee training hours from 503,000 hours in 2012 to 410,000 in 2013. This decrease is also due in part to the restructuring of the training area with its full integration into the EDP University. Nor should we forget, those we have lost. In 2013, four employees and eight service providers lost their lives while working with and for EDP. The results obtained and their external recognition by reputable entities make us proud and give us motivation to 6 continue and improve. We must do more with less. We must be more creative and effective. Our determination and enthusiasm remain strong. We will always seek to do better. António Pita de Abreu NEVERENDING ENERGY SR2013 : EDP ORGANIZATIONAL STRUCTURE 9 NEVERENDING ENERGY NEVERENDING SR2013 : EDP RELEVANT SOCIAL EVENTS IN 2013 JANUARY EDP Diversity Policy – commit- EDP Produção supports a chari- EDP Renováveis Brasil: an ment approved table institution in Caniçada innovative company The policy, approved by the Board As a result of the deforestation In 2013, EDPR Brasil, the owner of of Executive Directors, outlines the during the work of reinforcement of the Cenaeel wind farm, in Santa Group’s key commitments in this the power of the Salamonde dam Catarina, was once again included area and identifies priority action (Salamonde II), on January 29 a in the “Champions of Innovation” areas: gender equality, diversity of truckload of firewood was delivered ranking and is among the 50 most nationality, recruitment of people to the Social Solidarity Centre of innovative companies in southern with disabilities and from other Valdozende, located in Caniçada, Brazil, according to a survey carried vulnerable sectors. The general Braga district. out by the Magazine Amanhã. EDP principles are to promote mutual adopts innovation designs as the respect, equal opportunities and Innovative solutions in the basic foundations of its business diversity; recognition of differences SuSTAINABLE Project strategy in several areas: environ- as a means of strengthening the Led by EDP Distribuição as part of mental, economic and social. An human potential and the contribu- an international consortium, the example is the EDP Innovation tion of diversity in the Organization, SUSTAINABLE project, which kicked Award 2020. its management and strategy, and off on 23 January, aims to develop also investment in awareness- innovative solutions for Smart EDP in Portugal certified as a raising within the Group and in the Distribution Networks. family-friendly company community, so that the diversity SuSTAINABLE will seek, over the EDP received certification as a policy is put into effect. next three years, to develop company that promotes Reconcil- innovative solutions for Smart iation and Equality, recognition of Linhas sobre rodas Project Distribution Networks. the adoption of a set of more than (Threads on Wheels) 170 measures promoted internally This initiative is a collaboration among all employees under the between the Fundação EDP Social motto “Happier people are more Lab and the Social Entrepreneurs productive employees and socially Agency. With the aim of creating sustainable companies are more jobs for high quality seamstresses, competitive.” in precarious situations, the project 10 is based on delivery and collection of sewing alterations in the work- place and in the customer’s home. NEVERENDING ENERGY NEVERENDING FEBRUARY Excelência no Trabalho Launch of the new EDP Group EDP Renováveis Launches the (Excellence at Work) Award Intranet Recompensa Total (Total The EDP Group won first prize in The new intranet was launched on Reward) Project the Excelência no Trabalho Award, 25 February, 2013. It enables EDPR has launched a project whose in the category of “Large Compa- employees to customize it to their objective is to provide all employ- nies, with more than 1,000 employ- liking, bring it closer to their ees with detailed information about ees.” EDP was therefore judged, contacts and facilitate their day to their salary packages. The Recom- among 198 candidates, the compa- day work. Above all, it is a network pensa Total project has two basic ny that contributes most to the that brings together all the Group's objectives: to quantify the overall professional and personal develop- employees in all parts of the world. total fixed salary, along with all ment of its employees. This is a variable items and give full informa- recognition of the clear commitment Membership or the Forum of tion on the social benefits offered to value and develop the talents of Companies for Equality (IGEN) by the company. Through this pro- all those who are part of the EDP EDP is a member of IGEN, spon- jecttion, EDPR is also promoting universe. sored by the Commission for Equal- good use of the social benefits ity in Work and Employment (CITE), offered to employees. EDP on – now also on the radio in which it is committed to working On 6 February EDP launched itself to improve its performance in the on the radio. Music, information, field of Gender Equality. ideas and suggestions on cultural matters, in addition to full coverage of all EDP Group activities, are broadcast by this communication channel. SR2013 : EDP MARCH EDP recognised as one of the EDP University wins an interna- Volunteering through EDP Solu- most ethical companies in the tional award ções Comerciais world The EDP University received the EDP Soluções Comerciais (EDP In 2013, Ethisphere recognized the bronze award in the category “Best Business Solutions) carried out, on EDP Group, for the second consecu- Corporate University embodying the Women’s Day, a voluntary action tive year, as one of the three most identity, the culture and the brand aimed at users of the Casa de ethical companies in the world in of the organization in its stakehold- Santo António, a Private Charitable the power sector. EDP is therefore ers,” awarded by the Global Council Institution (IPSS) which supports listed in the international ranking of of Corporate Universities. pregnant teenagers. “The World’s Most Ethical Compa- GlobalCCU, a prestigious interna- nies – WME.” It is, in the words of tional association of corporate uni- Portugal wins Junior Achieve- the organization making the award, versities, awards prizes to recog- ment YE Europe Trade Fair 2013 a company that goes beyond state- nize, at global level, corporate uni- EDP represented Portugal at the ments of intent on “ethically” cor- versities distinguished by their level annual meeting of Junior Achieve- rect business to actually putting of excellence and creation of strate- ment Europe, as an associate com- those words into action. The hon- gic value for the companies them- pany, in a meeting that coincided oured companies “exceed the mini- selves, individuals and society in with the victory of the Junior mum standards of legal compliance general. Achievement Portugal student and shape the future industry group in the JA-YE Europe Trade standards through the immediate EDPR employees volunteering in Fair 2013 in Riga, Latvia. The adoption of best practices.” Houston national team was the winner of the In 2013 a group of 11 EDPR North Best Overall Company Award, out of “Turma do Bem” (Gang for America employees, their friends 46 applicants and a total of 250 Good) performs screening with and family, took part in “Houston students from across Europe and 50,000 youngsters in need Employees Clean Up Local Creek,” Botswana. Sponsored by the NGO Turma do collecting rubbish along Japhet EDPR considered the best com- Bem, the event that took place on Creek in Houston, Texas. Once a pany to work for in Poland in 18 March, simultaneously in Brazil year, a large number of volunteers 2013 and Portugal and in 10 other coun- meets throughout Texas to help Great Place to Work named EDPR tries in Latin America, is the largest with volunteer work cleaning the Poland as the best firm to work for dental screening in the world.
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