About Bank of China
Total Page：16
File Type：pdf, Size：1020Kb
Hong Kong Exchanges and Clearing Limited and The Stock Exchange of Hong Kong Limited take no responsibility for the contents of this announcement, make no representation as to its accuracy or completeness and expressly disclaim any liability whatsoever for any loss howsoever arising from or in reliance upon the whole or any part of the contents of this announcement. 中國銀行股份有限公司 BANK OF CHINA LIMITED (a joint stock company incorporated in the People’s Republic of China with limited liability) (the “Bank”) (Stock Code: 3988 and 4619 (Preference Shares)) ANNOUNCEMENT Corporate Social Responsibility Report of Bank of China Limited for 2020 In accordance with the Chinese mainland and Hong Kong regulatory requirements, the meeting of the Board of Directors of the Bank held on 30 March 2021 considered and approved the Corporate Social Responsibility Report of Bank of China Limited for 2020. Set out below is a complete version of the report. The Board of Directors of Bank of China Limited Beijing, PRC 30 March 2021 As at the date of this announcement, the directors of the Bank are: Liu Liange, Wang Wei, Lin Jingzhen, Zhao Jie*, Xiao Lihong*, Wang Xiaoya*, Zhang Jiangang*, Chen Jianbo*, Wang Changyun#, Angela Chao#, Jiang Guohua#, Martin Cheung Kong Liao#, Chen Chunhua# and Chui Sai Peng Jose#. * Non-executive Directors # Independent Non-executive Directors Corporate Social Responsibility Report of Bank of China Limited for 2020 March 2021 1 Preface In 2020, a year unseen before, Bank of China upheld its missions as a large state-owned financial enterprise and leveraged its advantages of globalisation and integration to contribute to the people’s well-being and serve the social development. Confronted with the overwhelming COVID-19, Bank of China waited no moment to develop pandemic containment plan to ensure the safety and health of employees and the smooth provision of financial services. We purchased pandemic prevention supplies around the globe to continuously contribute to the fight against COVID-19, and took several measures to meet the funding needs for the pandemic prevention in an effort to support the work and production resumption of enterprises. During the critical year of winning the fight against poverty, Bank of China kept playing the roles of finance, market and platform, providing financial support to the poverty alleviation industries. We stepped up efforts to undergird targeted poverty alleviation, helping four poverty-stricken counties in Xianyang of Shaanxi Province and 1,034 impoverished villages nationwide shake off poverty. Bank of China integrated the environmental, social and governance (ESG) concept into all aspects of business operation and management, continued to improve the management structure of social responsibility, and unremittingly deepened responsibility. We took solid step to ensure stability on six key fronts and security in six key areas while improving the quality and efficiency of finance serving the real economy. We created excellent services through technology, in a bid to provide customers with high-quality and handy financial service. We deepened transformation and innovation and drove value creation, bringing more values and benefits to our shareholders. We promoted green finance and addressed climate change, providing financial momentum for green development. We upheld the people-oriented idea, attached importance to talent cultivation and devoted to realizing growth of both the Bank and the employees. Looking forward to the future, Bank of China will take on the mission of “Bridge China and the World for the Common Good”. Centering on the vision of “Build a First-Class Global Banking Group”, Bank of China will speed up the formation of a strategic development pattern where domestic commercial banking serves as the main body flanked by the two wings of globalised and integrated operations, and create more value for the nation, customers, shareholders, employees, environment and society. 2 Contents Preface ..................................................................... 2 Message from the Chairman..................................................... 5 About Bank of China .......................................................... 7 Awards and Honours .......................................................... 8 Strategy and Management ...................................................... 10 [Social Responsibility Focus].................................................... 14 Feature: Responsibility and professionalism against COVID-19 pandemic............ 14 Service continuity, business continuity ................................ 14 Full-heartedly supporting key areas ................................... 18 Financing to fight against the pandemic and secure resumption of production .. 22 Witness: Act of Responsibility....................................... 27 Feature: Persistence & dedication to win the fight against poverty .................. 32 Strengthening financial poverty alleviation to realise the goal of all-round poverty alleviation ...................................... 32 Increasing targeted poverty alleviation to ensure eradication of poverty....... 35 Witness: Act of Responsibility....................................... 40 [Social Responsibility Practice] .................................................. 43 1 Implementing National Strategies and Serving the Real Economy............. 43 Feature: Fulfilling responsibilities to ensure stability on six key fronts and security in six key areas........................... 43 1.1 Financial force serving “dual circulation” ........................ 49 1.2 Integrating resources to boost “new infrastructure” ................. 63 1.3 Activating the “new driving force” for industrial development ........ 66 1.4 Supporting remediation of shortcomings in the fields of people’s livelihood ........................................ 68 2 Providing Excellent Services Empowered by Technology ................... 70 Feature: Opening up and sharing, creating ecological services of scenarios.... 70 2.1 High-quality service within reach............................... 79 2.2 Technology boosts inclusive finance ............................ 81 2.3 Promoting intelligent transformation of outlets .................... 83 2.4 Sincerely safeguarding customers’ rights and interests .............. 87 3 Driving Value Creation by Deepening Transformation and Innovation ......... 96 Feature: Seeking innovation and change to push forward with the all-around reform at a faster pace ............................... 96 3.1 Adhering to the leadership of Party building ...................... 102 3.2 Optimising corporate governance............................... 103 3.3 Reinforcing risk control ...................................... 108 3.4 Guaranteeing operational compliance............................ 111 4 Promoting Green Finance and Coping with Climate Change ................. 113 Feature: Green bonds, promoting low-carbon transformation and development. 113 4.1 Promoting the green finance strategy ............................ 115 4.2 Improving the allocation of green assets ......................... 118 4.3 Making every effort to reduce environmental footprint .............. 120 3 Contents 5 Being Committed to the Public Welfare Undertaking and Jointly Building a Beautiful Home ................................... 127 Feature: Developing new model for mutual aid elderly care................ 127 5.1 Jointly building a financial philanthropy ecosystem ................ 129 5.2 Participating in volunteer activities with employees ................ 136 5.3 Participating in disaster emergency relief......................... 138 5.4 Spreading financial knowledge................................. 142 6 Securing Future Development Through Talent Cultivation .................. 147 Feature: BOC University, starting a new chapter for staff growth ........... 147 6.1 Empowering talents and guiding staff growth ..................... 152 6.2 Respecting talents and ensuring health and safety . 156 6.3 Caring about talents and creating a harmonious work environment jointly........................................ 158 [Social Responsibility Performance] .............................................. 162 Corporate Governance .................................................... 162 Economic Performance ................................................... 168 Environmental Performance . 171 Social Performance ...................................................... 173 Outlook..................................................................... 179 About the Report ............................................................. 181 Index....................................................................... 182 Assurance Report ............................................................. 191 Readers’ feedback ............................................................ 195 4 Message from the Chairman The year 2020 was an extraordinary year. Facing the sudden outbreak of COVID-19 and the challenges against the backdrop of complex environments both at home and abroad, Bank of China remained fully committed to the guidance of Xi Jinping Thought on Socialism with Chinese Characteristics for a New Era, showed profound love for our country, and forged ahead with the spirit of solidarity. We were dedicated to COVID-19 prevention and control, and provided assistance in winning the fight against poverty. We ensured stability on six key fronts and maintained security in six key areas, and leveraged