Southern Tasmanian Support Services Directory

SOUTHERN TASMANIAN SUPPORT SERVICES DIRECTORY

Contact information for families and service providers

Compiled by Glenorchy Illicit Drug Service (GIDS) — a program of Anglicare’s Alcohol and Other Drugs Services

March 2014 Providing MORE ways to support Tasmanians

FREECALL 1800 243 232 www.anglicare-tas.org.au

This resource has been compiled by Anglicare’s Glenorchy Illicit Drug Service (GIDS) and is supported by financial assistance from the Australian Government Department of Health and Ageing.

Should you require further information regarding this booklet or any other issues related to alcohol and other drugs, please contact Anglicare’s Alcohol and Other Drug Services on FREECALL 1800 243 232.

This directory can be downloaded from the Anglicare website at www.anglicare-tas.org.au

If you have feedback about this resource, we would like to hear from you.

CONTENTS

Homeless Support Helpline FREECALL 1800 800 588 (24 hour) Provides access to telephone support, information and assistance to find emergency accommodation. www.substance.org.au/referrals/referral-pathways/accommodation-and-homelessness/other- states-territories/

Anglicare Lodges Bilton Lodge 61 Cadbury Road, Claremont, TAS 7011 6249 7244 Bayview Lodge 2 Haven Court, Rosny, TAS 7018 6244 2470 The lodges are for people on low incomes who are comfortable about sharing a home with others. They are suitable for single people and couples over the age of 18. The lodges are not able to accommodate children. www.anglicare-tas.org.au/Housing/Lodges.aspx

Annie Kenney Young Women’s Refuge 6272 7751 Provides accommodation and support for young women between the ages of 13 and 20, who are homeless, or having difficulty living at home and who are transient, pregnant, experiencing domestic violence or abuse. www.sheltertas.org.au/emergency/south.html

Bethlehem House 56 Warwick Street, Hobart, TAS 7000 6234 4594 (24 hour) Provides crisis accommodation, as well as medium to long term semi-supported accommodation for men aged 20 and over who need a communal setting, support, information, advocacy and referrals. Also provides services to non-residents such as shower, laundry services and meals during restricted access times, and a prison support program. www.bethlehemhouse.org.au/bethlehem/

Hobart Women’s Shelter 6273 8455 (24 hour) A 24-hour service that provides safe accommodation for women and children who are homeless or escaping domestic violence. Information, referrals and external accommodation is offered. www.Hobartwomensshelter.org.au

Housing Connect 1800 800 588 (24 hour) Housing Connect is a new one-stop for all housing and support needs. It provides one assessment for everything from emergency to long term accommodation. Offers support and advice about private rental, bonds, rent arrears, staying in your own home and applying for public housing or transfers. www.dhhs.tas.gov.au/housing/housing_connect

Housing Tasmania Green Point Road, Bridgewater, TAS 7030 6268 4200 (Mon-Thu 9am-4pm)

Bligh Street, Clarence, TAS 7018 6233 8431 (Mon-Fri 8.45am-5pm)

Terry Street, Glenorchy, TAS 7010 6233 8904 (Mon-Fri 8.45am-5pm)

Collins Street, Hobart, TAS 7000 6233 3736 (Mon-Thu 9am-4pm) Housing Tasmania provides public housing for people on low incomes. The main hubs are located at Glenorchy and Rosny. The Hobart office is mainly for dropping off forms. Housing Tasmania is no longer the access point for people applying for public housing or transfers as this is now done through Housing Connect. www.dhhs.tas.gov.au/housing

Jireh House 6232 3850 (24 hour) Provides crisis and medium term supported accommodation for women with or without children who are in abusive relationships and for those whose children are victims of abuse or at risk of abuse. Jireh House offers information and referrals, child support on premises, and family support. www.jirehhouse.org.au

Kennerly Children’s Home 9 Timsbury Road, Glenorchy, TAS 7010 6272 5900 Kennerley Children’s Home provides respite care for children aged 0 to 18 as well as providing short term foster care for up to 28 days and long term care for children under protection orders. There is also a living-in program for 16 to 25 year olds. www.kennerleykids.org.au

Mara House 6231 2782 Mara House provides a medium term accommodation service for young women aged from 13 to 18. www.colony47.com.au/housing-solutions/marahouse.html

McCombe House 6228 1099 or 1800 005 576 (24 hours) Emergency accommodation and support for women with or without children who are homeless or experiencing domestic violence. www.sheltertas.org.au/emergency/south.html

Private Rental Tenancy Support Service (PRTSS) 1300 729 400 Private Rental Tenancy Support Service is a statewide tenancy support program providing free information on budgeting, tenancy issues and community services. They can negotiate with landlords and real estate agents. Information on all areas of rent arrears, complaints, evictions, condition reports, leases and inspection is provided. http://www.dhhs.tas.gov.au/__data/assets/pdf_file/0008/59066/htfs_what_is_prtss.pdf

Salvation Army Men’s Supported Housing (SASH) 117 New Town Road, New Town, TAS 7008 6278 2817 Provides supported accommodation for men aged 17 to 55 with or without children, and a prison support program. www.salvationarmy.org.au/homeless.html#tas

Specialist Intervention Tenancy Service (STAY) 35 Tower Road, New Town, TAS 7008 6278 1660 (Mon-Fri 9am-5pm) The STAY program runs in partnership between Centacare and Australian Red Cross for homeless people or people at risk of homelessness with high and complex needs. Referral only accepted through Department of Justice and Mental Health Services, Housing Tasmania, Child, Youth and Family Services and Specialist Homelessness Services. Support is provided for two years with the aim of enabling the person to gain the skills to maintain a tenancy long term. www.salvationarmy.org.au/en/find-help/Homeless-emergency-accommodation/

Tenants Union of Tasmania 166 Macquarie Street, Hobart, TAS 7000 6223 2641 or 1300 652 641 (Mon-Fri 9.30am-4pm) Provides information on bonds, repairs, rent, leases, notices, breaches, locks and security and general information and advice to both public and private tenants statewide. They also make referrals to other agencies and provide an advocacy service and community legal education. www.tutas.org.au

Youthcare Shelter - Anglicare 6273 9215 Provides short-term accommodation, support and counselling for young males aged 13-20 who are homeless. www.anglicare-tas.org.au/Housing/Youthcare.aspx

Advocacy Tasmania Inc. (ATI) Suite 6, 236-244 Sandy Bay Road, Sandy Bay, TAS 7005 1800 005 131 or 6224 2240 (Mon-Fri 9am-4pm) A free, confidential statewide service providing information to users of ATOD services about their rights and assisting them to resolve problems or complaints about accessing and using ATOD services. This service can act on their behalf if necessary. It is available to individuals and their supporters.

Al-Anon Family Groups Southern Tasmania District 6231 5178 or 1300 252 666 (helpline) To help families and friends of alcoholics recover from the effects of living with someone whose drinking is a problem. www.al-anon.org/australia

Alcohol and Drug Information Service (ADIS) 1800 811 994 (24 hours) ADIS is a telephone service providing information, advice and referrals on any matter involving alcohol or other drugs. www.dhhs.tas.gov.au/mentalhealth/alcohol_and_drug

Alcohol and Drug Service (ADS) - South 1300 139 641 (Mon-Fri 9am-5pm) ADS is a key provider of specialist treatment services for Tasmanians who are affected by alcohol and drug use. The service aims to ensure that people affected by alcohol, tobacco and other drug (ATOD) use have access to appropriate, timely, effective and quality treatment services, support and interventions which are based on contemporary best practice. The service provides three key programs:

Psychosocial Interventions and Support: Including outreach service, relapse prevention, management of complex needs, brief and early interventions, smoking cessation and youth services

Opioid Pharmacotherapy: The provision of prescribed medication to enable Opioid users to reduce or stop illegal, harmful or dangerous drug use. Pharmacotherapy is provided by doctors in the ADS and by accredited general practitioners in the community. Dosing occurs in community pharmacies and through two ADS-run pharmacies located in St Johns Park, New Town and the new Clarence Integrated Care Centre at Rosny.

Withdrawal Management: ADS manages a specialist residential withdrawal management service at St Johns Park, New Town. The service is a 10 bed unit providing statewide withdrawal management services.

Alcohol, Tobacco and Other Drugs Council (ATDC) Level 1, 175 Collins Street, Hobart, TAS 7000 or PO Box 4702, Bathurst Street Post Office, Hobart, TAS 7000 6231 5002 The ATDC is the peak body representing the interests of community sector organisations (CSOs) that provide services to people with substance misuse issues in Tasmania. The ATDC has a key role in advocating for adequate systemic support and funding for the delivery of evidence-based alcohol, tobacco and other drug initiatives. ATDC supports workforce development through training, policy and developmental projects with, and on behalf of, the sector. The ATDC represents a broad range of service providers and individuals working in prevention, promotion, early intervention, and treatment, research and harm reduction.

Alcoholics Anonymous (AA) Southern Tasmania McDougall Building, Ellerslie Road, Battery Point, TAS 7004 6234 8711 (note: messages can be left at all times) Alcoholics Anonymous is a network of self-help groups for people with alcohol issues. Groups are situated in a number of locations throughout southern Tasmania. Group times and location information is available over the phone or refer to the Community Noticeboard listing in the daily newspaper. www.aa.org.au/findameeting/index.php?search_region=&s_day=Tuesday&s_region=15

The Bridge Program - Salvation Army Hobart Creek Road, New Town, TAS 7008 6278 8140 (Mon-Fri 8.30am-4.30pm) The Bridge Program provides an eight week residential drug and alcohol rehabilitation program and a day program rehabilitation centre for men and women over the age of 18. Community Treatment programs are provided for individuals and families. The Bridge Program has a ‘place- of-safety’ unit operating 24 hours a day and is accessible through the Tasmanian Police Service. A Smart Recovery program operates from The Bridge. www.salvationarmy.com.au

Cannabis Information and Helpline 1800 304 050 (helpline) This helpline provides Information, support and referrals for cannabis users, their families and friends. Visit the National Cannabis prevention and information centre online at www.ncpic.org.au

Care Coordination Services 18 Watchorn Street, Hobart, TAS 7000 FREECALL 1800 243 232 (Mon-Fri 9am -5pm) Care Coordination services are provided statewide by Anglicare, assisting people with multiple and complex needs. The service is free with eligibility and referral is facilitated by ADS in the relevant region (Hobart, Burnie and Launceston). www.anglicare-tas.org.au/DrugAlcoholServices/Carecoordination.aspx

Court Mandated Diversion (CMD) Program 27 Liverpool Street, Hobart, TAS 7000 6216 4428 The CMD program provides magistrates with an option to divert eligible offenders into treatment for their drug use through either the bail or sentencing process. There are three ways diversion into drug treatment can occur after a plea of guilty or a finding of guilt:  Conditions can be attached to a bail order.  Conditions can be attached to a community based order, eg. suspended sentence or probation.  Through a drug treatment order where a Magistrate will continually review offender progress on the order. www.magistratescourt.tas.gov.au/divisions/criminal__and__general/court_mandated_diversion

Drug Education Network (DEN) 1/222 Elizabeth Street, Hobart, TAS 7000 6211 2350 (Mon-Fri 9am-5pm) A national resource centre with up-to-date information about alcohol and other drugs. They also offer training, support and referrals for family members. DEN provides information, resources, brochures and factsheets, education, training and professional development in relation to alcohol, tobacco and other drugs as well as addictions, health promotion and prevention strategies. Their website provides resources covering alcohol, tobacco and other drug topics. www.den.org.au

Family Drug Support 1300 368 186 (24-hour helpline) A telephone service staffed by volunteers with first-hand experience of family members with drug or alcohol problems. They provide information and support for families affected by drug or alcohol issues. Please see their website for further information. www.fds.org.au

Glenorchy Illicit Drug Service (GIDS) 406 Main Road, Glenorchy, TAS 7010 FREECALL 1800 243 232 (Mon-Fri 9am-5pm) Anglicare’s GIDS is a free service that offers information, education and counselling to young people aged between 12 and 25 as well as their family members and friends. GIDS also provides community education including workshops in schools. There is outreach to the Northern Suburbs, Brighton and Derwent Valley areas. www.anglicare-tas.org.au/DrugAlcoholServices/GIDS.aspx

Hepatitis Prevention Program 18 Watchorn Street, Hobart, TAS 7000 FREECALL 1800 243 232 (Mon-Fri 9am-5pm) Anglicare’s Hepatitis Prevention Program offers workshops to the AOD sector and other stakeholders, care and support for people undergoing hepatitis C treatment, education and information about viral hepatitis prevention and care, a hepatitis B vaccination clinic for people at risk of viral hepatitis and a peer-based community education program. www.anglicare-tas.org.au/DrugAlcoholServices/hepatitis-prevention-program

The Hobart Clinic 31 Chipmans Road, Rokeby TAS 7019 and level 8/39 Murray Street, Hobart, TAS 7000 6247 9960 (9am-5.30pm) Provides assessment and treatment for a wide range of psychiatric and mental health disorders, including depression, anxiety, alcohol and drug dependence, problem gambling, chronic pain with depression and post-traumatic stress disorder. www.theHobartclinic.com.au/day-programs

Holyoake Tasmania 127 Davey Street, Hobart, TAS 7000 6224 1777 (Mon-Fri 9am-5pm) A specialised therapeutic service for children, adolescents, adults, families, schools and communities seeking assistance to manage challenges associated with alcohol, drugs, gambling or other addictive behaviours. Located in the Hobart CBD, Holyoake also provides outreach in many southern municipalities. www.holyoake.com.au

Kids in Focus 18 Watchorn Street, Hobart, TAS 7000 FREECALL 1800 243 232 Anglicare’s Kids in Focus program provides support and counselling to families affected by parental alcohol or other drug use. It supports the family to make positive changes for parents and their children. A free, voluntary service offered in Hobart, Devonport and Launceston. www.anglicare-tas.org.au/DrugAlcoholServices/KiF.aspx

The Link Youth Health Service 57 Liverpool Street, Hobart, TAS 7000 6231 2927 (Mon-Fri 9am-5pm) Services provided to young people aged 12 to 25 including access to shower, toilet, laundry facilities, personal hygiene items, mail service, needle and syringe program and telephone service for health-related calls. The Open Access area and Youth Health Fund can be accessed by young people from Mon-Fri 1pm-5pm. www.thelink.org.au/The_Link_Youth_Health_Service.html

Live Free Tassie Kingsholme, 1084 Ellendale Road, Ellendale, TAS 7140 6288 1188 or 1800 033595 A residential drug treatment program designed for young men aged 16 to 30 who are willing to commit to a drug-free and addiction-free lifestyle (including tobacco). www.livefreetassie.org.au

Mental Health Services South 1800 332 388 (24 hours) Statewide crisis service for mental health related issues, providing information, advice and access to assessment and intervention as required. www.dhhs.tas.gov.au/mentalhealth/about_us/mental_health_services_south

Missiondale Therapeutic Recovery Centre 75 Leighlands Road, Evandale, TAS 7212 6391 8013 (9am-5pm) Provides a live-in, long-term rehabilitation program to assist people over 18 to overcome drug, alcohol and other addictions. www.atca.com.au/referrals/tasmania/missiondale-recovery-centre

Narcotics Anonymous (NA) Wesley Hall (upstairs), 56 Melville Street, Hobart, TAS 7000 1300 652 820 A self-help group for people dependant on narcotics. There is a national phone line providing a recorded message giving meeting times and contact numbers. www.na.org.au/index.php/meetings-menu/regional-area-lists/178-tasmania

Needle and Syringe Program (NSP) - Hobart 18 Watchorn Street, Hobart, TAS 7000 FREECALL 1800 243 232 (Mon-Fri 12.30pm-5pm) Anglicare’s NSP provides sterile equipment, information, education, support and referrals to people who access the service. A 24-hour vending machine is located at the lower section of the building near the car park. A small cost is involved to use the vending machine. Disposal facilities are also available. www.anglicare-tas.org.au/DrugAlcoholServices/NeedleandSyringeProgram.aspx

Needle and Syringe Program (NSP) - Glenorchy 2 Terry Street, Glenorchy, TAS 7010 FREECALL 1800 243 232 (Mon, Tue, Thur & Fri 10am-5pm; Wed 12:30pm-5pm; closed between 12pm-12.30 daily) Anglicare’s NSP provides sterile equipment, information, education, support and referrals to people who access the service along with disposal facilities. www.anglicare-tas.org.au/DrugAlcoholServices/NeedleandSyringeProgram.aspx

Pulse Youth Health South 2 Terry Street, Glenorchy, TAS 7010 6233 8900 (Mon-Fri 9am-5pm, closed 1pm-2pm) Provides assessment, brief intervention, advocacy and referral for young people aged 12 to 24. Pulse also helps with the cost of health items including condoms and pregnancy testing and support. A Sexual Health GP clinic is held once a week by appointment. Pulse Youth Health South also has an alcohol and drug counsellor every Friday and a music room and studio for young people to use. On Friday afternoons from 2pm to 4.30pm there is open access where young people can drop in for a chat with workers from different services, use computers, have a snack or a game of eight ball. Pulse Youth Health South also works with groups of young people and runs health promotion programs throughout southern Tasmania. www.dhhs.tas.gov.au/service_information/young_people/youth_health_services

Quit Tasmania 145 New Town Road, New Town, TAS 7008 6228 2921 (Mon-Fri 9am -5pm) www.quittas.org.au

Quitline Phone 13 QUIT (13 7848) Counsellors available 9am-8pm Mon-Thurs and Fri 9am-5pm. Quitline provides information, counselling and ongoing support to people who want to quit smoking. Callers can request a free self-help Quit Pack 24 hours-a-day. More information is available on their website. www.quittas.org.au

Royal Hobart Hospital 48 Liverpool Street, Hobart, TAS 7000 6222 8308 http://www.dhhs.tas.gov.au/hospital/royal-Hobart-hospital

Royal Hobart Hospital Specialist Pre-natal Clinic 48 Liverpool Street, Hobart, TAS 7000 6222 8686 The Royal Hobart Hospital has a specialised clinic to provide complete care for women who are pregnant and continuing to use tobacco, alcohol or other drugs. www.dhhs.tas.gov.au/service_information/services_files/RHH/treatments_and_services/anten atal_and_gynaecology_outpatient_department

Tasmanian Council for AIDS, Hepatitis & Related Diseases - TasCAHRD 319 Liverpool Street, Hobart, TAS 7000 6234 1242 (Mon-Fri 9am-5pm closed 9am-1.30pm on Tuesdays) Provides information about HIV and support for men who have sex with men. Promotes sexual health awareness and support for people living with HIV and their networks. Provides information about hepatitis prevention and care. www.atdc.org.au/2011/02/taschard

Aboriginal Legal Service Beeton & Mansell, 198 Elizabeth Street, Hobart, TAS 7000 6234 0749 Free legal services and advice to Aboriginal and Torres Strait Islanders. www.tacinc.com.au/legal.html

Advocacy Tasmania Inc. (ATI) Suite 6, 236-244 Sandy Bay Road, Sandy Bay, TAS 7005 1800 005 131 or 6224 2240 (Mon-Fri 9am-4pm) A free, confidential statewide service providing information to users of ATOD services about their rights. Assistance to resolve problems or complaints about accessing and using ATOD services. This service can act on their behalf if necessary. It is available to individuals and their supporters. www.advocacytasmania.org.au

Baptcare Gateway Services 1800 171 233 Baptcare Gateway is an assessment, planning and referral service that provides a clear point of contact for people seeking information, support and services in their local community. This includes eligibility and access to specialist youth, family and disability support services offered by a range of service providers. The Gateway also determines people’s eligibility for specialist disability services. Baptcare keeps the South, West and North Needs Registers for supported accommodation, community access, individual support packages and one-off funding (including equipment).

Local Coordination Service (LAC): Provides person-centred casework for people with a disability aged up to 65 years who live in the community and require support to access services to live independently. A Baptcare staff member works with the person with a disability, and where appropriate parents and carers, to plan and support them to meet their needs and goals. Referral to LAC is via Gateway.

Integrated Family Support Services (IFSS): Works with families who require support and practical assistance with parenting and other family concerns. IFSS provides casework assistance, group work, parenting and practical support, information and referral for families into networks of support and their local community. Referral to the IFSS is via Gateway.

Targeted Youth Support Service (TYSS): A practical and therapeutic support service for young people aged 10 to 18 living in the South West. TYSS works with young people who are highly disengaged from education, family and community, or who may be at risk of entering or escalating within the Child Protection or Youth Justice systems. Referral to TYSS is through Gateway. www.baptcare.org.au/child-youth-family/tasmanian-services/pages/support-for-children-and- families.aspx

Child Protection Advice & Referral Service 1300 737 639 This statewide number can be used 24 hours-a-day to report concerns about child abuse or neglect. However, outside usual business hours (weekdays 9am-5pm) it should only be used to report emergencies or urgent concerns regarding risk of immediate harm.

Community Corrections Tasmania 144 Bathurst Street, Hobart, TAS 7000 6233 3086 Supervises offenders on probation, parole, drug treatment and community service orders. They are also responsible for preparing Pre-Parole Reports (PPRs) for the Parole Board and Pre- Sentence Reports (PSRs) and Community Service Order (CSO) suitability reports for the courts. www.justice.tas.gov.au/communitycorrections

Court Support and Liaison Service Level 1, 54 Victoria Street, Hobart, TAS 7000 6233 5002 Supports victims of family violence through the court process – providing court tours, information around court outcomes and liaison with Prosecutors on behalf of clients. http://www.safeathome.tas.gov.au/services/legal

Family Inclusion Network Tasmania (FIN Tas) 0458 632 618 FIN Tas is an advocacy and support service for parents and families with a child in state care or at risk of having a child placed in state care. FIN Tas is committed to helping parents participate equally in the child protection process. Regular support group meetings are held and one-to-one sessions are also available by request. www.ourcommunity.com.au/directories/listing?id=40729

Hobart Community Legal Service Inc Hobart 166 Macquarie Street, Hobart, TAS 7000 6223 2500 (Mon-Thu 9am-5pm, Fri 9am-1pm) Bridgewater Covehill Fair Shopping Centre, Bridgewater, TAS 7030 6263 4755 Sorell 7 Station Street, Sorell, TAS 7172 6265 1911 www.Hobartlegal.org.au

Legal Aid Commission of Tasmania 158 Liverpool Street, Hobart, TAS 7000 1300 366 611 (Mon-Fri 9am-5pm) Provides information and advice on legal matters. www.legalaid.tas.gov.au

Mission Australia Gateway Services Level 1, 10 Bayfield St, Rosny Park, TAS 7018 1800 171 233 Mission Australia Gateway is an assessment, planning and referral service that provides a clear point of contact for people seeking information, support and services in their local community. This includes eligibility and access to specialist youth, family and disability support services offered by a range of service providers. The Gateway also determines people’s eligibility for specialist disability services. Mission Australia keeps the Southeast Needs Registers for supported accommodation, community access, individual support packages and one-off funding including equipment.

Local Area Coordination (LAC): Offers a unique person-centred approach to people living with a disability. We provide support to meet the person’s needs by jointly developing a plan focusing on goals and aspirations through discussion. LAC provides support accessing resources and services for people at key transition points in their lives such as exiting the education system or obtaining employment. It offers support with accommodation, life skills programs, respite, supports within the person’s home and funds for specialised equipment. Referral to LAC is via Gateway.

Targeted Youth Support Services (TYSS): A practical and therapeutic support service for young people aged 10 to18 living in the Southeast. TYSS works with young people who are highly disengaged from education, family and community, or who may be at risk of entering or escalating within the Child Protection or Youth Justice systems. Referral to TYSS is via Gateway.

Grandparents and Relatives Raising Children (GRRC): Support to grandparents and other relatives who have recently assumed the role of primary carers of their grandchildren or related children. The program provides a range of services targeted to the issues faced by grandparents and related carers. It promotes connectedness for children and related carers. www.sd.missionaustralia.com.au/2/TAS/

Red Cross Post Mentoring Program Shop 6, 28 Greenpoint Road, Bridgewater, TAS 7030 6235 6014 Supports prisoners who are exiting the justice system to successfully return to the community. The program links prisoners with a volunteer up to three months pre-release and then for a period of up to 12 months after release. The volunteer provides support to link in with sporting clubs, recreational activities and study.

Save the Children Australia 158 Murray Street, Hobart, TAS 7000 6231 9488 (Mon-Fri 9am-5pm) Supporting young people on bail: Provides voluntary, youth worker support to young people 10-17, who have been placed on Police or Court bail. Transition from Ashley Detention Centre: Provides voluntary, youth-worker support to young people 10 to 18 who are in detention or remand at Ashley Youth Detention Centre to transition back into the community. ‘It Takes a Village’ multicultural supported play scheme: Assists newly arrived migrant families with children 0 to 5 to transition into the Australian education system and provides support to isolated parents and families. http://www.savethechildren.org.au/where-we-work/australia/tasmania

Victims of Crime Support Service 54 Victoria Street, Hobart, TAS 7000 6224 2710 or 1300 300 238 (Mon-Fri 9am-5pm) Helps people deal with the personal and practical problems associated with crime in order to regain control of their lives. Provides personal support, information and access to counselling, and referral to appropriate personal and community services. Provides information about the Criminal Justice System, the rights of victims and assistance with Victim Impact statements as well as information about Victims of Crime Assistance. Support is also provided for people attending court. www.justice.tas.gov.au/victims/services/victimsofcrime

Womens Legal Service 1800 682 468 Free legal advice and referral service. www.womenslegaltas.org.au/index.php

Youth Justice 6230 7634 Youth Justice Services provides assistance for young people in conflict with the law through the provision of different orders by the police and magistrates. These are community conferencing, community service orders, supervision support and custodial services

Aboriginal Health Service 56 Patrick Street, Hobart, TAS 7000 6234 0777 or FREECALL 1800 132 260 (for after-hours doctor call 1300 731 788) A GP is available 5 days a week by appointment at the Aboriginal Health Service. The AHS runs various programs including families, work, pregnancy support, nutrition, physical exercise, quit smoking & gambling, aged care, health promotions, oral health promotions, emotional and social wellbeing, sexual health, speech pathology, childcare centre and youth programs. Aboriginal Health Workers, community nurses and counsellors (specialising in drug & alcohol, children & families) are available to chat with at any time. Eligibility assessment required. http://healthengine.com.au/medical-centre/tas/Hobart/aboriginal-health-service/s15098

Anglicare Tasmania 18 Watchorn Street, Hobart, TAS 7000 (Mon-Fri 9am-5pm) 406 Main Road, Glenorchy, TAS 7010 (Mon-Fri 9am-5pm) 135 Clarence Street Howrah, TAS 7018 (Tuesdays) 59 Cadbury Road, Claremont, TAS 7011 1 Fitzroy Street, Sorell, TAS 7172 FREECALL 1800 243 232 Anglicare provides individuals and families with relationship, financial, alcohol and other drug, and mental health counselling and support, as well as mediation for parents and adolescents. Their website provides information related to services as well as a copy of the service directory. www.anglicare-tas.org.au

ARAFMI Tasmania 1 St Johns Avenue, New Town, TAS 7008 6228 7448 (Tues-Fri 9am-pm, answering machine 24 hours) ARAFMI is a group of people who have a close family member or friend with a mental illness, who work together as volunteers to support others in a similar situation. ARAFMI offers support to families, provides information, informal referrals and promotes community awareness and advocacy. http://depressionet.org.au/family-friends/arafmi/arafmi-tasmania/

Aspire 1st floor, 40 Melville Street, Hobart, TAS 7000 6231 0635 (Mon-Fri 9am-5pm) Aspire provides Recovery and Rehabilitation Services for people living with a diagnosed Mental Illness. This involves working one-on-one with individuals at developing change in one of the following areas of their life: living, learning, work and social, with the aim to increase overall quality of life in identified areas. www.aspire.org.au/Hobart/

Auslan (National Auslan Interpreter Booking Service – NABS) 1800 246 945 (Mon-Fri 8am-8pm & Sat 8am-1pm) NABS provides interpreters to any person who uses sign language to communicate and would like an interpreter for private medical appointments. It is free of charge to sign language users and medical and health care practitioners, and interpreting services to Aboriginal and Islander sign language users are provided free of charge for both public and private health appointments. Bookings for interpreting services can be made for both deaf adults and deaf children. This includes situations where there is a deaf adult and a hearing child or a hearing adult and deaf child attending a private medical consultation. NABS also provides interpreters for deaf or blind people. www.nabs.org.au

Baptcare Gateway Services 1800 171 233 Baptcare Gateway is an assessment, planning and referral service that provides a clear point of contact for people seeking information, support and services in their local community. This includes eligibility and access to specialist youth, family and disability support services offered by a range of service providers. The Gateway also determines people’s eligibility for specialist disability services. Baptcare keeps the South West and North Needs Registers for supported accommodation, community access, individual support packages and one-off funding (including equipment).

Targeted Youth Support Service (TYSS): A practical and therapeutic support service for young people aged 10 to 18 years living in the south. TYSS works with young people who are highly disengaged from education, family and community, or who may be at risk of entering or escalating within the Child Protection or Youth Justice systems. Referral to TYSS is via Gateway. www.baptcare.org.au/child-youth-family/tasmanian-services/pages/support-for-children-and- families.aspx

Benevolent Society 27 Watchorn Street, Hobart, TAS 7000 6234 1296 (Tue-Fri 9.30am-1.30pm) Provides food vouchers, counselling, help with payments for prescriptions and Aurora and Telstra bills etc., referrals to other services and provision of food, blankets and local bus tickets. www.ourcommunity.com.au/directories/listing?id=38393

Break Even: Gambling Service Helpline: 1800 858 858 Offers telephone support, face-to-face counselling, do-it-yourself and web-based material and self-exclusion options to assist people who have a problem with gambling. Exclusions are easily arranged through Break Even services. The support service is also open to people who have a friend, family member, colleague or patron for whom gambling has become a problem. All Break Even services are free and confidential. www.dhhs.tas.gov.au/gambling

Cancer Council Tasmania 180/184 Collins St, Hobart, TAS 7000 6233 2030 (Mon-Fri 9am-5pm) A.not-for-profit organisation that works to minimise the incidence and impact of cancer on all Tasmanians through advocacy, raising awareness of cancer prevention and offering advice and high quality support services for people with cancer, their families, carers and friends. Support services are offered at the three Cancer Support Centres located in Hobart, Launceston and Ulverstone as well as via telephone and through peer support groups held around the state. For a full list of the groups and services available, visit the website. www.cancertas.org.au

Carers Tasmania 64 Burnett St Hobart, TAS 7000 6231 5507 or 1800 242 636 (Mon-Fri 9am-5pm) Provides support for carers through counselling, advice, advocacy, education and training and support groups. Carers Tasmania also promotes recognition of carers to government, businesses and the wider community. www.dhhs.tas.gov.au/service_information/hacc/carers_association_of_tasmania_and_common wealth_carer_resource_centre

Centacare Tasmania 35 Tower Road New Town, TAS 7008 6278 1660 (Mon-Fri 9am-5pm) Provides a wide range of support, counselling, accommodation assistance, crisis service, advocacy, education and training services www.centacaretas.org.au

Challenging Abusive Behaviour (CAB) 35 Tower Road, New Town, TAS 7008 6278 1660 (business hours Feb-Dec) CAB is a Centacare program to assist men who want to improve angry, aggressive or abusive behaviour and learn more positive and respectful ways to relate to their families. www.centacaretas.org.au/family/education/cab/

Child and Family Centre Chigwell 4 Bethune Street, Chigwell, TAS 7011 6275 5333 (Mon, Tues & Wed 9am-4pm, Thur 9am-6pm, & Fri 9am-3.30pm) Offers support for Children 0 to 5 and their families in Chigwell and surrounding areas. Families can drop in to play or participate in the programs and services at the centre, meet friends, access training opportunities. Child and Family Centre Chigwell is a safe, caring and welcoming place for children and their families to visit. www.education.tas.gov.au/parents_carers/early_years/Programs-and-Initiatives/Pages/Child- and-Family-Centres.aspx

Child Protection Advice & Referral Service 1300 737 639 This statewide number can be used 24 hours a day to report concerns about child abuse or neglect. However, outside usual business hours (weekdays 9am- 5pm) it should only be used to report emergencies or urgent concerns regarding risk of immediate harm.

Children and Young Peoples Program (CHYPP) 6233 6981 (Mon-Fri 9am-midnight and 4pm-midnight on weekends and public holidays) The Family Violence Counselling and Support Service’s CHYPP provides free therapeutic parent- child sessions (parents and children 0 to 5), one-to-one counselling (children 5 to 17) and group sessions for parents and children (5 and over). www.dhhs.tas.gov.au/__data/assets/pdf_file/0010/45856/FVCSS_Children_and_Young_Persons _Program.pdf

Clare House Child and Adolescent Mental Health Service (CAMHS) Contact via Mental Health Helpline or 1300 332 388 (Mon-Fri 8.30am-5pm) Clare House is a specialist mental health service for children and young people up to 18 and their families. Clare House provides support to children and young people who are displaying symptoms of psychiatric disorder or severe emotional and behavioural disturbance. www.dhhs.tas.gov.au/mentalhealth/mhs_tas/service_files/dhhs_services/clare_house/about_cl are_house

Commonwealth Carer Respite Centre 24 Sunderland Street, Moonah, TAS 7009 1800 052 222 (Mon-Fri 9am-5pm) 1800 059 059 (after hours for emergency respite support) Provides information and links to a wide range of support services for older people, people with a disability and their carers. Also provides short-term and emergency respite services, or will coordinate access to other respite services. www.agedcareguide.com.au/facility_details.asp?facilityid=17524

Court Support and Liaison Service Level 1, 54 Victoria Street, Hobart, TAS 7000 6233 5002 Supports victims of family violence through the court process, providing court tours, support around court outcomes and liaison with prosecutors on behalf of clients. www.safeathome.tas.gov.au/services/legal

CU@home 6233 2700 (Mon-Fri 8.30am-5pm, closed for lunch) Provides support for first time parents aged 15 to 19. Offers regular visits commencing before birth until the child is two. Aims to promote better health and development outcomes for children and improve lifestyle and wellbeing for parents. www.dhhs.tas.gov.au/service_information/services_files/c_u_@_home

Dads in Distress 1300 853 437 (all hours) Dedicated support group of men whose immediate concern is to stem the present trend of male suicide due to the trauma of divorce and separation. www.dadsindistress.asn.au/www/home/#photo03

Derwent Valley Breakaways Derwent Valley 0448 574 884 (Mandy) or 0429 383 082 (Michelle) A local community group aimed at providing members with a break away from the daily pressures of life. It supports members by linking them with local services and aims to empower them to achieve their personal goals. More information is on their Facebook page at www.facebook.com/derwentvalleybreakaways

Early Support for Parents (ESP) McDougall Building, Ellerslie Road, Battery Point, TAS 7004 6223 2937 (Mon-Thurs 9am-2pm) Free home visiting service by volunteers providing support and encouragement to families experiencing stress. www.earlysupport.or.au

Eureka Club House 6 Florence Street, Moonah, TAS 7009 6278 9179 (Mon-Fri 9am-5pm) A community based centre for people over 18 who have or have had mental ill health. Facilitates and supports employment, housing and education as well as opportunities for recreation activities and friendship. www.colony47.com.au/mentalservices/eureka-clubhouse-.html

Family Inclusion Network Tasmania (FIN Tas) 0458 632 618 FIN Tas is an advocacy and support service for parents and families with a child in state care or at risk of having a child placed in state care. FIN Tasmania is committed to helping parents participate equally in the child protection process. Regular support group meetings are held and one-to-one sessions are available on request. www.ourcommunity.com.au/directories/listing?id=40729

Family Mental Health Support Services South 59 Cadbury Road, Claremont, TAS 7011 FREECALL 1800 234 232 (Mon-Fri 9am-5pm) Anglicare provides support for families and carers of people affected by mental illness. The service offers information, workshops and referrals, support planning and skill development across Southern Tasmania. The program aims to reduce family stress related to the presence of mental illness, reduce the incidence of associated family breakdown, increase the community’s awareness of mental illness and increase the community’s capacity to understand and respond to families impacted by a mental illness. www.anglicare-tas.org.au/MentalHealth/FamilyMentalHealthSupportService.aspx

Family Planning 421 Main Road, Glenorchy, TAS 7010 6273 9117 (Mon-Fri 9am-5pm) Provides sexual and reproductive health services, education, training and health promotion. Also offer professional and unbiased pregnancy counselling and referral. Ring to make a suitable time. A men’s clinic operates on Fridays. www.fpt.asn.au/contact-us/clinic-locations

Family Relationship Centre Hobart 178 Macquarie Street, Hobart, TAS 7000 1300 364 277 Relationship Australia Tasmania client intake centre (Mon & Fri 9am-5pm) Offers Family Mediation, information, referral, support and dispute resolution where appropriate to parents and family members following family separation. Dispute resolution offers a way for parents or other parties to communicate and negotiate agreements regarding children and property. www.familyrelationships.gov.au/Pages/default.aspx

Family Violence Counselling and Support Service FREECALL 1800 608 122 (Mon-Fri 9am-midnight, weekends 4pm-midnight, at other times a message can be left or if urgent ring 000) This service is available to anyone experiencing violence within an intimate relationship, whether married, defacto, dating or casual. The service provides information, counselling, practical assistance and referral to other agencies. www.dhhs.tas.gov.au/__data/assets/pdf_file/0010/45856/FVCSS_Children_and_Young_Persons _Program.pdf

Financial Counselling Helpline 1800 007 007 (Mon-Fri 9am-5pm) Financial counsellors are available 9:30am to 4:30pm each week day to provide you with information and options on dealing with financial hardship, regardless of where you live. www.anglicare-tas.org.au/Supportandcounselling/FinancialCounselling.aspx

Gavitt House Level 1, 2 Terry St, Glenorchy, TAS 7010 6211 5000 (Mon-Fri 8:30am-5pm) A community mental health facility which provides assessment, diagnosis and treatment for adults suffering from mental disorders or mental health problems http://www.dhhs.tas.gov.au/service_information/service_delivery_points/northern_district_ad ult_community_mental_health_team_-_gavitt_house

Good Beginnings Australia 6 Washington Street, South Hobart, TAS 7004 6223 5810 (Mon-Fri 9am-5pm) Brighton Community and Health Centre, 27 Greenpoint Road, Bridgewater, TAS 7030 6268 4257 (Mon-Thu 9am-4.30pm) Provides free services for families with children aged 0 to 5, including outreach, playgroup and parenting sessions. A prison support service is provided through linkages. www.goodbeginnings.org.au/centres/Hobart

Grandparents Raising Grandchildren - Uniting Care Level 3, 31 Cambridge Road, Bellerive, TAS 7018 6244 1144 (Mon-Fri 8:30am-5pm) Support, information and skills for grandparents who are primary carers of grandchildren. www.dhhs.tas.gov.au/news/2012/more_support_for_grandparents_raising_grandchildren

Grief Counsellor Royal Hobart Hospital, 48 Liverpool Street, Hobart, TAS 7000 6222 8308 (Mon-Fri 9am-5pm) The Royal Hobart Hospital provides a grief counselling service for families and individuals who have experienced a loss while associated with the hospital. www.tas.palliativecare.org.au/BereavementResources.aspx

Headspace 49 Liverpool Street, Hobart, TAS 7000 6231 2927 Support, information and advice to young people aged 12 to 25. Headspace helps with general and mental health, counselling, education, employment and alcohol and other drugs services. Also has a web based youth mental health support site. www.headspace.org.au

Hearing Link Tasmania 334 Elizabeth Street, North Hobart, TAS 7000 6231 6501 A division of the Tasmanian Deaf Society, offering free community hearing tests at their Hobart and Launceston offices. They assist people with hearing loss to access a range of assistive listening devices. Call for a consultation or visit the website www.hearinglink.com.au

Hobart City Mission 50 Barrack Street, Hobart, 7000 6215 4200 (Mon-Fri 9am-5pm) Family assistance and support, emergency relief with food and clothing, financial counselling, befriending, accommodation, support for people attending the Court of Petty Sessions, friends program, employment simulation program, opportunity shops in various locations and transitional support. http://Hobartcitymission.org.au/need-help

Hobart City Mission – Glenorchy branch By appointment only at 11 Main Road, Moonah, TAS 7009 (bus stop 21) 6215 4251 (Mon-Fri 10am-5pm) This branch provides assistance with food vouchers, furniture, household items, bedding, budgeting and counselling. Receipts from last fortnight and a Centrelink income statement are needed. http://Hobartcitymission.org.au/need-help

Kids Helpline 1800 551 800 Free 24-hour confidential and anonymous telephone counselling service for young people aged 5 to 25. More information is on their web site. www.kidshelp.com.au/teens/get-help/web-counselling/

Lifeline Tasmania 5 Battery Square, Battery Point, TAS 7004 13 1114 (all hours) or 6224 3450 (Mon-Fri 9am-5pm) Trained and supervised volunteers offer care and support by telephone and face to face generic crisis support. Lifeline provides a range of counselling and social inclusion services and community training in suicide prevention. www.lifeline.org.au/About-Lifeline/Lifeline-Locations/Tasmania-TAS/Tasmania-home

Loui’s Van (St Vincent De Paul) 6234 4244 (Mon-Fri 9am-5pm) A mobile meal service, which operates in Hobart city, the northern suburbs and on the eastern shore. Provides friendship, hot soup, sandwiches, fruit, hot drinks, clothing and blankets for those living on the streets. Anyone is welcome, particularly people who are in need, isolated or at risk. Loui's Van stops at:  Glenorchy City Council car park, near bus mall (7.45pm-8.15pm Sun-Thurs)  Liverpool Street, Hobart, outside Hudson coffee (8.30pm-9.00pm Sun-Thurs)  Herdsman Cove Primary School, Gagebrook (6.55pm-7.15pm Mon)  Workskills car park, Bridgewater (7.20pm-7.45pm Mon)  Tottenham Park, Gagebrook (7.00pm-7.20pm Fri)  Bridgewater Units, opp United,  Bridgewater (7.25pm-7.45pm Sun-Thurs)  Clarendon Vale Neighbourhood Centre, Mockridge Road (6.55pm-7.15pm Tue)  Rokeby Health Centre, Tollard Drive (7.20pm-7.40pm Tue) www.vinnies.org.au/services-national?link=200

Mensline Australia 1300 789 978 (24 hours) Telephone counselling dedicated to men’s issues as well as referrals and advice. They provide information, online counselling, self-help worksheets and the community service data base . www.menslineaus.org.au

Migrant Resource Centre 49 Molle Street, Hobart, TAS 7000 6221 0999 (Mon-Fri 9am-5pm) Services to migrants including aged care, trauma and torture counselling, settlement services, English language classes and cultural awareness training. www.mrcHobart.org.au/

Mission Australia Gateway Services Level 1, 10 Bayfield St, Rosny Park, TAS 7018 1800 171 233 An assessment, planning and referral service that provides a clear point of contact for people seeking information, support and services in their local community. This includes eligibility and access to specialist youth, family and disability support services offered by a range of service providers. The Gateway also determines eligibility for specialist disability services. Mission Australia keeps the Southeast Needs Registers for supported accommodation, community access, individual support packages and one-off funding including equipment.

Mission Australia Parents Staying Connected Program 2B Myella Drive, Berriedale, TAS 7011 6236 7900 Provides families in Glenorchy the opportunity to engage in supportive play and learning sessions with their children, training and learning options for parents and to support family integration into community networks. The program offers family support, group work programs and personal development initiatives. It is available to parents of all ages living in the Glenorchy region. http://sd.missionaustralia.com.au/243-parents-staying-connected-psc

Mission Australia Youth Connections Program 2B Myella Drive, Berriedale, TAS 7011 6236 7900 The Youth Connections Program helps people who are having trouble at school. They may have already left, be thinking of leaving or just not engaging with school. Youth Connections provides one-to-one case management to help young people 11 to 17 overcome barriers and engage in education. They also run outreach activities for young people in the community and aim to strengthen services so young people are better connected to their education. http://www.wattif.net/mission-australia-youth-connections/

National Auslan Interpreter Booking Service (NABS) 1800 246 945 Funded by the Australian Govt to provide free interpreters for people who use sign language to communicate and would like to book an interpreter for private health care appointments. www.nabs.org.au/

National Relay Service 1800 555 660 Free, confidential assistance to make phone calls for people who have difficulty using the telephone because they have a hearing or speech impairment. The National Relay Service is a federal government program. To find out more visit the website. www.relayservice.com.au.

Options Program 18 Watchorn Street, Hobart, TAS 7000 (Mon-Fri 9am-5pm) 406 Main Road, Glenorchy, TAS 7010 (Wed 9am-5pm) FREECALL 1800 243 232 Anglicare’s Options Program provides mediation and counselling support for young people aged 10 to 21 as well as their families or caregivers. www.anglicare-tas.org.au/Supportandcounselling/Youthservices/Options.aspx

Oral Health Services Tasmania - Southern Dental Service 2 Archer Street, New Town, TAS 7008 6214 5411 (Mon-Fri 8.30am-5pm) This service is open for anyone. There is a co-payment for all adult services. The base fee is $43. www.dhhs.tas.gov.au/oralhealth

Our Time 59 Cadbury Road, Claremont, TAS 7011 FREECALL 1800 243 232 Anglicare’s Our Time provides assistance to family members, friends or loved ones supporting someone with mental illness or Autism Spectrum Disorder. Our Time is flexible and tailored to suit the needs of each individual and family. Supporters are not required to be on a carer’s benefit or to live at the same address as the person they support. Our Time supports people with a mental illness or autism to develop interests and goals. www.anglicare-tas.org.au/MentalHealth/OurTime.aspx

Parenting Centre 232 New Town Road, New Town, TAS 7008 6233 2700 (Mon-Fri 9am-5pm) Offers intensive support and education to families experiencing parenting issues such as post- natal depression, breast feeding problems or relationship concerns. Also includes one-to-one counselling, outreach and group work. http://www.dhhs.tas.gov.au/service_information/service_delivery_points/parenting_centre_- _south

Parenting Line 1300 808 178 (all hours) Parenting line provides support and information to all parents requiring assistance.

Personal Helpers and Mentors (PHaMS) 59 Cadbury Road, Claremont, TAS 7011 1 Fitzroy Street, Sorell, TAS 7172 FREECALL 1800 234 232 (Mon-Fri 9am-5pm) Anglicare’s PHaMS works with people with mental health issues by providing information on a broad range of matters, links to appropriate resources, services and programs, and support and practical assistance with setting and achieving personal goals. The Sorell team provide outreach services from Sorell down to the Tasman Peninsula. www.anglicare-tas.org.au/MentalHealth/PHaMs.aspx

Phoenix Centre 1st floor, 191 Liverpool Street, Hobart, TAS 7000 6234 9138 (Mon-Fri 9am-5pm) Offers specialist services including counselling, advice, community development programs and natural therapies for survivors of torture and trauma. www.mrcHobart.org.au/content/phoenix-centre

Pregnancy Counselling and Support 6224 2290 (Mon-Fri 9am-5pm) Provides free, confidential support through telephone and face-to-face counselling. Also offers referrals to support services, pregnancy testing, ongoing support, help in the home for pregnant mothers, and baby clothes from prem through to 3 months of age. www.pregnancysupport.com.au/index.php?page=TAS

Reconnect Colony 47 432 Elizabeth Street, North Hobart, TAS 7000 6214 1481 Strengthens relationships between parents and young people at risk of homelessness, rebuilds relationship, and works at setting boundaries, problem solving and better communication. http://www.dss.gov.au/ourresponsibilities/housingsupport/programsservices/homelessness/ reconnect/reconnect-services-in-tasmania

Recovery South 59 Cadbury Road, Claremont, TAS 7011 FREECALL 1800 243 232l Anglicare’s Recovery South supports people 16 years and over who are living in the community with diagnosed mental health issues. Workers visit participants one-to-one in their homes or another community setting if preferred. Workers can connect participants with other services and community resources to provide more specialist support if required. www.anglicare-tas.org.au/MentalHealth/Recovery.aspx

Red Cross Post Mentoring Program Shop 6, 28 Greenpoint Road, Bridgewater, TAS 7030 6235 6014 Support for prisoners exiting the justice system to help them return to the community. The program links prisoners with a volunteer up to 3 months pre-release and then for a period of up to 12 months after release. Support to link in with sports clubs, recreational activities and study. [email protected]

Richmond Fellowship 198 New Town Road, New Town, TAS 7008 6228 3344 (Mon-Fri 9am-5pm) Rehabilitation and support to people over 18 in a 24-hour residential recovery-focused program for adults recovering from serious mental illness. Also the Out & About southern recreation program for people with a diagnosed mental illness. Work closely with Mental Health Council of Tas to influence state policy development and strategic direction for mental health support. www.rftas.org.au/

St Vincent de Paul Society 212 Argyle Street, Hobart, TAS 7000 6234 4244 (Mon-Fri 9am-5pm) Emergency relief food, clothing, blankets, home visits, household goods and furniture. www.vinnies.org.au/vinnies-centres-national?link=563

Salvation Army Doorways emergency relief 180 Elizabeth Street, Hobart, TAS 7000 6211 2100 (Mon-Fri 9am- 4.30pm, open for appointments from 10am-3pm)

35 Clarence Street, Howrah, TAS 7018 6244 4615 (Mon, Wed & Fri 9am-2pm)

73 Hopkins Street, Moonah, TAS 7009 6228 6274 (Mon, Tue & Fri 9am- 3pm) Ring for an appointment. This office services the area from Creek Road New Town to Granton. A Centrelink income statement is required.

79 Hamilton Road, New Norfolk, TAS 7140 6261 5996 (Mon, Wed & Fri 9am-12.30pm) Provides emergency assistance, support and referrals to other services. Nils member agency. Please phone at 9am to make an appointment that day. www.salvationarmy.org.au/Hobart

Transition from Ashley Detention Centre: Provides voluntary, youth-worker support to young people 10-18 who are in detention or remand at Ashley Youth Detention Centre to transition back into the community.

It Takes a Village Multicultural Supported Play scheme: Assists newly arrived migrant families with children 0 to 5 to transition into the Australian education system and provides support to isolated parents and families. www.savethechildren.org.au/where-we-work/australia/tasmania

Sexual Assault Support Service (SASS) 24/7 Rape Crisis Response 6231 1817 (all hours) Client Services – Counselling Galileo House, 73 Federal Street, North Hobart, TAS 7000 6231 1811 (Mon-Fri 9am-5pm) Corporate, Community Engagement & Client Services – Intake Ingomar, First Floor, 34 Patrick Street, Hobart, TAS 7000 6231 0044 (Mon-Fri 9am-5pm) SASS provides information and support services to people who have been sexually assaulted, and counselling services for children and adults of all ages, religions, cultures, sexual orientation, ability, and socio-economic groups who have experienced sexual abuse at any times of their lives. Support is also available to families and support persons including other professionals working with people who have been impacted by sexual assault. People can self- refer or be referred through other agencies or professionals via the SASS referral online. The web based sexual assault service site contains information and links to crisis services. www.sasss.org.au

Sexual Health Services 60 Collins Street, Hobart, TAS 7000 1800 675 859 (Mon-Fri 8.30am-5pm) Clinical service, counselling and education to people aged 15 and over, individuals, couples, families and communities around sexual health issues, gender identity, HIV care and hepatitis diagnosis. Provides low cost vaccination for hepatitis A & B. www.dhhs.tas.gov.au/sexualhealth/sexual_health_service_tasmania

SHE (Support, Help and Empowerment) 6278 9090 Appointments can be booked for Mon 12pm-6pm, Tue-Fri 9.30am-3.30pm. Messages can be recorded at other times. Longer term support for women who have suffered or are suffering abuse in an intimate relationship. Services include individual counselling and support (face-to-face or telephone), support groups, community education, information and referral to other services and on-site resources. All services are free of charge and confidential. www.she.org.au

StandBy Response Service 0400 183 490 in South and 0439 556 660 in North/Northwest (all hours) StandBy works with Police, Ambulance, Emergency and other community services to provide crisis intervention, support, information and referrals to families, friends and associates who have been impacted by the loss of someone to suicide. Staffed by a coordinator and a response team, it offers telephone and face-to-face support and links to ongoing community services. www.supportlink.com.au/standby.aspx

Support After Suicide Group Address given out when contact is made 6211 4050 (Helen) or 0400 183 490 (Connie) Second Thursday of the month from 2pm-4pm The group is run by Lifeline in partnership with Relationships Australia and is open to anyone who has experienced the loss of someone to suicide. It enables people to share, listen, give and receive mutual support. It is an open group and is facilitated by trained and experienced staff. Bookings are essential. http://www.lifeline.org.au/Get-Help/Facts---Information/Suicide-Bereavement/Suicide- Bereavement

Tasmanian Deaf Society 334 Elizabeth Street, North Hobart, TAS 7000 6231 6501 Provides support and interpreting services for the Tasmanian Deaf community. Conducts Auslan courses throughout Tasmania. To enrol for a course telephone or visit their website. www.tasdeaf.org.au

Tassie Male Group (Relationships Australia) 20 Clare Street, New Town, TAS 7008 6211 4050 (Mon-Fri 9am-5pm) A statewide service for men facing challenges in personal relationships or other areas of life. Short-term individual counselling is available as well as community education through informal evening sessions, short courses and 6-8 week group programs. www.tas.relationships.org.au/resources/course-flyers/tassiemale

Tas Memory Clinic Level 8, 39 Murray Street, Hobart, TAS 7000 3 Chipmans Road Rokeby, TAS 7019 6246 6060 (Mon-Fri 9am-5.30pm) and 6247 9960 (Mon-Fri9am-5.30pm) Tas Memory Clinic is a specialist diagnostic and treatment service to assess mental and cognitive impairment and develop an ongoing treatment plan. Early detection and recognition of dementia enables more timely access to treatment and support and has been shown to significantly improve the quality of life to those with dementia and their carers. www.theHobartclinic.com.au/

Taz Kids Clubs, Camps FREECALL 1800 243 232 Anglicare’s Taz Kids Club for children aged 7 to 17 whose parent has a mental illness. The clubs are run for eight weeks during the school terms to enable kids to meet new friends and have fun. Camps are held over two nights, throughout the school year. Taz Kids has been developed to bring children who have similar experiences together and provide them with the opportunity to share thoughts, questions and gain support and information in a fun and safe environment. There is also an opportunity for parents to receive individual or group support from the Anglicare Mental Health Team. Provided statewide in Hobart, Burnie and Launceston. www.anglicare-tas.org.au/MentalHealth/TazKidsClubs.aspx

Translating and Interpreting Service (TIS) 13 1450 (all hours)

Tools for Men 18 Watchorn Street, Hobart, TAS 7000 FREECALL 1800 243 232 (Mon & Tue 9am-5pm, Wed 9am-12pm) Anglicare’s Tools for Men is a Hobart-based program of support and counselling for men. Assists men to enhance their relationship with partners, ex-partners, children and step children. www.anglicare-tas.org.au/Supportandcounselling/Relationships/Toolsformen.aspx

Uniting Care Tasmania Emergency Relief Bridgewater Gagebrook Community Services 28 Tottenham Road, Gagebrook, TAS 7030 6263 5217 (Mon-Thu 9am-2pm) For people who live in the Brighton Municipality and surrounding areas and who are experiencing financial hardship. Provides food assistance, advocacy and referrals. Clients will need a recent income statement and proof of hardship through bills and receipts. Phone to make an appointment. www.findandconnect.gov.au/tas/biogs/TE00658b.htm

Veterans & Veteran Families Counselling Service 254-286 Liverpool Street, Hobart, TAS 7001 6221 6777 or 1800 011 046 (Mon-Fri 9am-5pm) Provides counselling and group programs to Australian veterans of all conflicts, peacekeepers and their families. It is a specialised, free and confidential Australia-wide service provided by qualified and experienced psychologists and social workers. They can provide a wide range of treatments and programs for war and service-related mental health conditions including post traumatic stress disorder (PTSD). Any questions regarding eligibility to access Veteran & Veteran Families Counselling services can be addressed to the nearest centre on 1800 011 046. www.vvaa.org.au/vvcs.htm

Victims of Crime Support Service 54 Victoria Street, Hobart, TAS 7000 6224 2710 or 1300 300 238 (Mon-Fri 9am-5pm) Helps people deal with the personal and practical problems associated with crime, in order to regain control of their lives. Provides personal support, information and access to counselling, referral to appropriate personal and community services. Also provides information about the Criminal Justice System, the rights of victims and assistance with Victim Impact statements as well as information about Victims of Crime Assistance. Support is also provided for people attending court. www.justice.tas.gov.au/victims/services/victimsofcrime

Wayraparattee Child and Family Centre Corner Huon Highway and Memorial Drive, GEEVESTON, TAS 7116 6297 0052 (Mon-Fri 9am-5pm) Wayraparattee is provided by the Dept of Education to offer a range of services that honour and celebrate children 0 to 8 and their families. The centre has a provisional psychologist, volunteer Family Support , a Get Active program, Mums and Bubs Cafe, monthly Dads Day Out , weekly playgroups, a visiting speech pathologist, various training and courses, toy and storybook library, infant massage techniques, and outreach to families and individuals in the Huon area. http://www.huonvalleyhealthandwellbeing.com.au/index.php?option=com_sobipro&pid=72&s id=97:wayraparattee-Child-and-Family-Centre&Itemid=75

West Moonah Community House 130 Springfield Avenue, Moonah, TAS 7009 6273 2362 (Mon-Fri 8.30am- 4pm) West Moonah Community House welcomes people of all ages and backgrounds to participate in a diverse range of programs and activities promoting inclusion and the health and wellbeing of all community members. Key programs include; Ladybird Community preschool, West Moonah community garden and our new community shed. We also offer regular community breakfasts, playgroups and classes providing educational, physical and creative opportunities for children, families and adults of all ages. We offer a range of programs supporting migrants in our community, operate a community pantry for people in need of assistance and access to NILS is also available. In addition, we provide free internet access, affordable printing and room hire. www.westmoonahcommunityhouse.com/

Working it Out 34 Burnett Street, North Hobart, TAS 7000 6231 1200 (Mon-Fri 9am-5pm) Working it Out is Tasmania’s gender and sexuality support and education service. It works in four key areas to meet the needs of people negotiating their sexuality or gender identities. These are: Direct support: A free and confidential service offered to community members, friends and family regarding sexual orientation and gender identity. Out in school: Provides resources, counselling, education programs and information sessions for staff, parents and students. Out in the work place: Support and cultural awareness training. Out in the community: Provides events, advocacy and policy development, the WIO website, library and newsletter as well as resources and information. www.workingitout.org.au

XCELL Prison Support Service, Salvation Army The Bridge Centre, Creek Road, New Town, TAS 7008 6278 8140 (Mon-Fri 9am-5pm) Provides practical assistance and support to prisoners pre- and post-release by means of counselling, support, advocacy and referrals. www.salvationarmy.org.au/en/find-help/court-and-prison-services/

YNOT Youth Network of Tasmania YNOT is the peak body for the non-government youth sector in Tasmania. www.ynot.org.au

Young People’s Community Network (YPCN) Bridgewater, TAS 7030 6235 6073 (Jennie), 0400 562 036 (Damian) A collective of stakeholders and community members from the Brighton LGA with the aim of discussing youth issues and also improving and implementing youth led initiatives. http://www.brightoncommunitynews.com.au/wp-content/uploads/2009/03/bcn-june-10.pdf

Youth Arts & Recreation Centre 44 Collins Street, Hobart, TAS 7000 6231 5150 (Open Access Wed, Thurs & Fri 3pm-6pm) A creative, exciting, safe and engaging space for all young people aged 12 to 25. It’s a great place to meet up with friends, get involved in art, music or recreation workshops, use the facilities, check out an art exhibition or go to a music gig. Most activities are free. http://www.youthartsandrec.org/about-us/

Youth Off The Streets Derwent Outreach 0477 390 028 Supervised, positive, diversionary social activities for young people aged 12 to 21 and their families. Aimed at re-engaging young people with community, education and employment. www.youthoffthestreets.com.au

Annie Kenney Young Women’s Refuge 6272 7751 Provides accommodation and support for young women aged 13 to 20 who are homeless or having difficulty living at home and who are transient, pregnant, experiencing domestic violence or abuse. www.sheltertas.org.au/emergency/south.html

Centacare 35 Tower Rd, New Town, TAS 7008 6278 1660 Work with shelters to support clients to address presenting issues including safe, secure long- term accommodation centacaretas.org.au

Colony 47 Direct Tenancy Program (DTP) 446 Elizabeth St, Hobart, TAS 7001 6214 1427 Port provides accommodation and support to young people between 16-25. The aim of the program is to support young people to gain independent living, whilst maintaining a successful tenancy. The young person needs to be on or eligible for an independent income from Centrelink to access the program. DTP also has 6 units in Warrane for Rosny College and 6 units at Mt Nelson for Hobart College students coming from rural areas to study. www.dhhs.tas.gov.au/service_information/housing_service_providers/colony_47_- _direct_tenancy_programme_dtp_-_south

Housing Connect 1800 800 588 (all hours) Housing Connect is a new one-stop for all housing and support needs. It provides one assessment for everything from emergency accommodation to a long term home including support and advice with private rental including bond and rent arrears, and staying in your own home. www.dhhs.tas.gov.au/housing/housing_connect

Hobart Women’s Shelter 6273 8455 (all hours) A 24-hour service that provides safe accommodation for women and children who are homeless or escaping domestic violence. Information, referrals and external accommodation is offered. www.Hobartwomensshelter.org.au/

Housing Tasmania Green Point Road, Bridgewater, TAS 7030 6268 4200 (Mon-Thu 9am-4pm)

Bligh Street, Clarence, TAS 7018 6233 8431 (Mon-Fri 8.45am-5pm)

Terry Street, Glenorchy, TAS 7010 6233 8904 (Mon-Fri 8.45am-5pm)

Collins Street, Hobart, TAS 7000 6233 3736 (Mon-Thu 9am-4pm)

Housing Tasmania provides public housing for people on low incomes. The main hubs are located at Glenorchy and Rosny. The Hobart office is mainly for dropping off forms. www.dhhs.tas.gov.au/housing

Jireh House 6232 3850 (all hours) Provides crisis and medium-term supported accommodation for women with or without children who are in abusive relationships and for those whose children are victims of abuse or at risk of abuse. Jireh House offers information and referrals, child support on premises, and family support. www.jirehhouse.org.au

Kennerly Children’s Home 9 Timsbury Road, Glenorchy, TAS 7010 6272 5900 Kennerley Children’s Home provides respite care for children aged 0 to 18 as well as providing short term foster care for up to 28 days and long term for children under protection orders. There is also a living-in program for 16 to 25 year olds. www.kennerleykids.org.au

Launch Supports young males aged 13 to 20 who are homeless or at risk of homelessness, and who are willing to engage in work, training or education. www.launch.org.au

Mara House 6231 2782 Mara House provides a medium term accommodation service for young women aged 13 to 18. www.colony47.com.au/housing-solutions/marahouse.html

McCombe House 6228 1099 or 1800 005 576 (all hours) Emergency accommodation and support for women with or without children who are homeless or experiencing domestic violence. www.sheltertas.org.au/emergency/south.html

Private Rental Tenancy Support Service (PRTSS) 1300 729 400 A statewide tenancy support program providing free information on budgeting, tenancy issues and community services. They can negotiate with landlords and real estate agents. Information on all areas of rent arrears, complaints, evictions, condition reports, leases and inspections. www.dhhs.tas.gov.au/__data/assets/pdf_file/0008/59066/htfs_what_is_prtss.pdf

Reconnect Colony 47 432 Elizabeth Street, NORTH Hobart, TAS 7000 6214 1481 This program strengthens and rebuilds relationships between parents and young people at risk of homelessness, and works at setting boundaries, problem solving and better communication. www.colony47.com.au/housing/reconnect

Salvation Army Men’s Supported Housing (SASH) 117 New Town Road, New Town, TAS 7008 6278 2817 Provides supported accommodation and a prison support program for men aged 17 to 55 with or without children. www.salvationarmy.org.au/homeless.html#tas

Specialist Intervention Tenancy Service (STAY) 35 Tower Road, New Town, TAS 7008 6278 1660 (Mon-Fri 9am-5pm) STAY runs in partnership between Centacare and Australian Red Cross for homeless people or people at risk of homelessness with high and complex needs. Referral only accepted through Department of Justice and Mental Health Services, Housing Tasmania, Child, Youth and Family Services and specialist homelessness services. Support is provided for two years with the aim of enabling the person to gain the skills to maintain a tenancy long term. www.salvationarmy.org.au/en/find-help/Homeless-emergency-accommodation/

Tenants Union of Tasmania 166 Macquarie Street, Hobart, TAS 7000 6223 2641 or 1300 652 641 (Mon-Fri 9.30am-4pm) Information on bonds, repairs, rent, leases, notices, breaches, locks and security and general information and advice to both public and private tenants statewide. They also make referrals to other agencies and provide an advocacy service and community legal education. www.tutas.org.au

Youth Accommodation Service 6224 3090 Provides supported accommodation for 13 to 18 year old males

Youthcare Shelter - Anglicare 6273 9215 Provides short-term accommodation, support and counselling for young males aged 13 to 20 who are homeless. www.anglicare-tas.org.au/Housing/Youthcare.aspx

Advocacy Tasmania Inc. (ATI) Suite 6, 236-244 Sandy Bay Road, Sandy Bay, TAS 7005 1800 005 131 or 6224 2240 (Mon-Fri 9am-4pm) A free, confidential statewide service providing information to users of ATOD services about their rights and assistance to help resolve problems or complaints about accessing and using ATOD services. This service can act on their behalf if necessary. It is available to individuals and their supporters. www.advocacytasmania.org.au

Al-Anon Family Groups Southern Tasmania District 6231 5178 or 1300 252 666 Helpline Help for families and friends of alcoholics to recover from the effects of living with someone whose drinking is a problem. www.al-anon.org/australia

Alcohol and Drug Information Service (ADIS) 1800 811 994 (24 hours) A telephone service providing referrals, advice and information about alcohol or other drugs. www.dhhs.tas.gov.au/mentalhealth/alcohol_and_drug

Alcohol and Drug Service (ADS) - South 1300 139 641 (Mon-Fri 9am-5pm) ADS is a key provider of specialist treatment services for Tasmanians who are affected by alcohol and drug use. This service aims to ensure people affected by alcohol, tobacco and other drugs use have access to appropriate, timely, effective and quality treatment services, support and interventions which are based on contemporary best practice.

The service provides three key programs:

Psychosocial Interventions and Support: Outreach, relapse prevention, management of complex needs, brief and early interventions, smoking cessation and youth services.

Opioid Pharmacotherapy: Provision of prescribed medication to enable opioid users to reduce or stop illegal, harmful or dangerous drug use. Pharmacotherapy is provided by doctors in the ADS and by accredited GPs in the community. Dosing occurs in community pharmacies and through two ADS-run pharmacies in St Johns Park, New Town and the new Clarence Integrated Care Centre at Rosny.

Withdrawal Management: ADS manages a specialist residential withdrawal management service at St Johns Park, New Town. The service is a 10 bed unit providing statewide withdrawal management services. www.dhhs.tas.gov.au/mentalhealth/alcohol_and_drug

Alcohol, Tobacco and Other Drugs Council (ATDC) TAS Level 1, 175 Collins Street, Hobart, TAS 7000 or PO Box 4702, Bathurst Street Post Office, Hobart, TAS 7000 6231 5002 The peak body representing the interests of community sector organisations that provide services to people with substance use issues in Tasmania. The ATDC has a key role in advocating for adequate systemic support and funding for the delivery of evidence-based alcohol, tobacco and other drug initiatives. ATDC supports workforce development through training, policy and developmental projects with, and on behalf of, the sector. The ATDC represents a broad range of service providers and individuals working in prevention, promotion, early intervention, and treatment, research and harm reduction. www.atdc.org.au

Alcoholics Anonymous (AA) Southern Tasmania McDougall Building, Ellerslie Road, Battery Point, TAS 7004 6234 8711 (messages can be left at all times) A network of self-help groups locations throughout southern Tasmania for people with alcohol issues. Group times and location information is available over the phone or refer to the Community Noticeboard listing in the daily newspaper. www.aa.org.au/findameeting/index.php?search_region=&s_day=Tuesday&s_region=15

The Bridge Program - Salvation Army Hobart Creek Road, New Town, TAS 7008 6278 8140 (Mon-Fri 8.30am-4.30pm) Provides an eight week residential alcohol and other drug rehabilitation program and a day program for men and women over the age of 18. Community treatment programs are provided for individuals and families. The Bridge Program has a place-of-safety unit operating 24 hours a day and is accessible through the Tasmanian Police Service. A Smart Recovery program operates from the Bridge. www.salvationarmy.com.au

Cannabis Information and Helpline 1800 304 050 Helpline This helpline provides information, support and referrals for cannabis users, their families and friends. Visit the online National Cannabis prevention and information centre. www.ncpic.org.au

Care Coordination Services 18 Watchorn Street, Hobart, TAS 7000 FREECALL 1800 243 232 (Mon-Fri 9am -5pm) Care Coordination services are provided statewide by Anglicare to assist people with multiple and complex needs. The service is free with eligibility and referral facilitated by ADS in the relevant region (Hobart, Burnie and Launceston). www.anglicare-tas.org.au/DrugAlcoholServices/Carecoordination.aspx

Court Mandated Diversion (CMD) Program 27 Liverpool Street, Hobart, TAS 7000 6216 4428 Provides magistrates with an option to divert eligible offenders into treatment for their drug use through either the bail or sentencing process. There are three ways diversion into drug treatment can occur after a plea of guilty or a finding of guilt:  Conditions can be attached to a bail order.  Conditions can be attached to a community-based order, e.g. suspended sentence or probation.  Through a drug treatment order where a magistrate will continually review offender progress on the order. www.magistratescourt.tas.gov.au/divisions/criminal__and__general/court_mandated_diversion

Drug Education Network (DEN) 1/222 Elizabeth Street, Hobart, TAS 7000 6211 2350 or 1300 369 319 Helpline (Mon-Fri 9am-5pm) A national resource centre that provides up-to-date information about alcohol and other drugs. They also offer training, support and referrals for family members. DEN provides information, resources, brochures and factsheets, education, training and professional development in relation to alcohol, tobacco and other drugs as well as addictions, health promotion and prevention strategies. The website provides resources on alcohol, tobacco and other drug topics www.den.org.au

Family Drug Support 1300 368 186 Helpline (24 hours) A telephone service staffed by volunteers with first-hand experience as family members with drug or alcohol problems. They provide information and support for families affected by alcohol or other drug issues. The website has further information www.fds.org.au

Glenorchy Illicit Drug Service (GIDS) 406 Main Road, Glenorchy, TAS 7010 FREECALL 1800 243 232 (Mon-Fri 9am-5pm) Anglicare’s GIDS is a free service that offers information, education and counselling to young people aged 12 to 25 as well as their family members and friends. GIDS also provides community education including workshops in schools. Outreach is undertaken to the Northern Suburbs, Brighton and Derwent Valley areas. www.anglicare-tas.org.au/DrugAlcoholServices/GIDS.aspx

Hepatitis Prevention Program 18 Watchorn Street, Hobart, TAS 7000 FREECALL 1800 243 232 (Mon-Fri 9am-5pm) Anglicare’s Hepatitis Prevention Program offers workshops to the AOD sector and other stakeholders, care and support for people undergoing hepatitis C treatment, education and information dissemination about viral hepatitis prevention and care, a hepatitis B vaccination clinic for people at risk of viral hepatitis and a peer-based community education program. www.anglicare-tas.org.au/DrugAlcoholServices/hepatitis-prevention-program

The Hobart Clinic 31 Chipmans Road, Rokeby TAS 7019 and level 8/39 Murray Street, Hobart, TAS 7000 6247 9960 (9am-5.30pm) Assessment and treatment for a wide range of psychiatric and mental health disorders, including depression, anxiety, alcohol and drug dependence, problem gambling, chronic pain with depression and post traumatic stress disorder. www.theHobartclinic.com.au/day-programs

Kids in Focus 18 Watchorn Street, Hobart, TAS 7000 FREECALL 1800 243 232 Anglicare’s Kids in Focus program provides support and counselling to families affected by parental alcohol or other drug use. It supports the family to make positive changes for parents and their children. This is a free and voluntary service, offered statewide (Hobart, Devonport and Launceston). www.anglicare-tas.org.au/DrugAlcoholServices/KiF.aspx

The Link Youth Health Service 57 Liverpool Street, Hobart, TAS 7000 6231 2927 (Mon-Fri 9am-5pm) Services to young people aged 12 to 25 including access to shower, toilet, laundry facilities, personal hygiene items, mail service, needle and syringe program and telephone service for health related calls. The Open Access area and Youth Health Fund can be accessed by young people from Mon-Fri 1pm-5pm. www.thelink.org.au/The_Link_Youth_Health_Service.html

Live Free Tassie Kingsholme, 1084 Ellendale Road, Ellendale, TAS 7140 6288 1188 or 1800 033595 A residential drug treatment program designed for young men aged 16 to 30 who are willing to commit to a drug free and addiction free lifestyle (including tobacco). www.livefreetassie.org.au

Missiondale Therapeutic Recovery Centre 75 Leighlands Road, Evandale, TAS 7212 6391 8013 (9am-5pm) A live-in, long term rehabilitation program to assist people over 18 to overcome alcohol and other drug use. www.atca.com.au/referrals/tasmania/missiondale-recovery-centre/

Narcotics Anonymous (NA) Wesley Hall (upstairs), 56 Melville Street, Hobart, TAS 7000 1300 652 820 (A national helpline giving meetings times and contact numbers) A self-help group for people dependant on narcotics. http://na.org.au/index.php/meetings-menu/regional-area-lists/178-tasmania

Pulse Youth Health South 2 Terry Street, Glenorchy, TAS 7010 6233 8900 (Mon-Fri 9am-5pm, closed 1pm-2pm) Provides assessment, brief intervention, advocacy and referral for young people aged 12 to 24. Also helps with the cost of health items including condoms and pregnancy testing and support. A Sexual Health GP clinic is held once a week by appointment. Pulse Youth Health South also has an alcohol and drug counsellor every Friday and a music room and studio for young people to use. On Friday afternoons between 2pm and 4.30pm there is open access where young people can drop in for a chat with workers from different services, use computers, have a snack or a game of eight ball. Pulse Youth Health South also works with groups of young people and runs health promotion programs throughout southern Tasmania. www.dhhs.tas.gov.au/service_information/young_people/youth_health_services

Quit Tasmania 145 New Town Road, New Town, TAS 7008 6228 2921 (Mon-Fri 9am -5pm) www.quittas.org.au

Quitline Phone 13 QUIT (13 7848) Counsellors available 9am-8pm Mon-Thurs and Fri 9am-5pm. Provides information, counselling and ongoing support to people who want to quit smoking. Callers can request a free self-help Quit Pack 24 hours a day. More information is available on their website www.quittas.org.au

Red Cross Save A Mate 40 Melville St, Hobart, TAS 7000 6235 6018 Promotes the health and wellbeing of young people by providing education, service and support on key current and emerging health issues, particularly those related to alcohol and other drug use and mental health. www.healthinfonet.ecu.edu.au/key-resources/programs-projects?pid=618

Royal Hobart Hospital 48 Liverpool Street, Hobart, TAS 7000 6222 8308 www.dhhs.tas.gov.au/hospital/royal-Hobart-hospital

Royal Hobart Hospital Specialist Pre-natal Clinic 48 Liverpool Street, Hobart, TAS 7000 6222 8686 The Royal Hobart Hospital has a specialised clinic to provide complete care for women who are pregnant and continuing to use tobacco, alcohol and other drugs. www.dhhs.tas.gov.au/service_information/services_files/RHH/treatments_and_services/anten atal_and_gynaecology_outpatient_department

Tasmanian Council for AIDS, Hepatitis & Related Diseases - TasCAHRD 319 Liverpool Street, Hobart, TAS 7000 6234 1242 (Mon-Fri 9am-5pm closed 9am-1.30pm on Tuesdays) Provides information and support about HIV for men who have sex with men. Promotes sexual health awareness and provides support for people living with HIV and their networks. TasCAHRD provides information about hepatitis prevention and care. http://atdc.org.au/2011/02/taschard/

Alt Ed 44 Collins Street, Hobart, TAS 7001 6231 5150 Alt Ed is an alternate education program for 16 to 18 year olds who wish to get back into education, but have not completed year 11 and 12. www.Hobartcity.com.au/Community/Young_People/Alternative_Education

Big Picture Campus Elmsleigh Road, Moonah, TAS 7009 6272 2493 www.bigpicture.org.au/schools/montrose-bay-high-school

Connect South-TAFE 6233 7906 A free course to build up one’s strength and confidence before getting into work or study. [email protected]

Clarence High School Wentworth Street, Bellerive, TAS 7018 6244 2544 http://education.tas.edu.au/clarencehigh/Pages/Contact-Us.aspx

Claremont College 61 Link Road, Claremont, TAS 7011 6249 6868 Claremont College is a senior secondary public school for students in Years 11 and 12. Established in 1990, the college overlooks the Derwent River, 15 km from Hobart. The college’s friendly size means that students have excellent access to its modern facilities and high quality teaching staff. Claremont College provides a wide range of courses, preparing students for university or Polytechnic www.clare.tased.edu.au

Cosgrove High School 286 Main Rd, Glenorchy, TAS 7010 6271 1111 www.cosgrove.tased.edu.au

Department of Education - Guaranteeing Futures A long-term initiative providing programs and activities to support students to make a successful transition from compulsory schooling to further education, training or employment. Guaranteeing Futures teams operate in each region to provide pathway planning and transition support that assists young people to explore their unique needs and capabilities by identifying their strengths, interests, goals and aspirations. www.education.tas.gov.au/About_us/Pages/Guaranteeing-Futures.aspx

Department of Education - Learning Services 213 Cambridge Road, Warrane, TAS 7018 6212 3119 Learning Services are the first point of contact for information about schools in your area. www.education.tas.gov.au/Students/schools-colleges/Pages/Directory---Contact-Us.aspx

Geilston Bay High School 271 East Derwent Hwy, Geilston Bay, TAS, 7015 6243 8633 http://education.tas.edu.au/geilstonbayhigh/Pages/Contact-Us.aspx

Jordan River Learning Federation 55 Eddington St, Bridgewater, TAS, 7030 (Via Green Point Rd Entrance) Middle School - 6262 5500 Senior School - 6262 5555 http://education.tas.edu.au/jrlf/Pages/Home.aspx

Migrant Resource Centre 49 Molle Street, Hobart, TAS 7000 6221 0999 (Mon-Fri 9am-5pm) Delivers service to migrants; including aged care, trauma and torture counselling, settlement services, English language classes and cultural awareness training. www.mrcHobart.org.au

Mission Australia Parents Staying Connected Program 2B Myella Drive, Berriedale, TAS 7011 6236 7900 Provides families in Glenorchy the opportunity to engage in supportive play and learning sessions with their children, training and learning options for parents and to support family integration into additional community networks. The program offers family support, group work programs and personal development initiatives. Offers services to parents of all ages living in the Glenorchy region. http://sd.missionaustralia.com.au/2/TAS/

Mission Australia Youth Connections Program 2B Myella Drive, Berriedale, TAS 7011 6236 7900 Youth Connections helps people who are having trouble at school. They may have already left, be thinking of leaving or just not engaging with school. Youth Connections provides one-to-one case management to help young people 11 to 17 overcome barriers and engage in education. They also run outreach activities for young people in the community and aim to strengthen services so young people are better connected to their education. www.wattif.net/mission-australia-youth-connections

Montrose Bay High School 865 Brooker Hwy Glenorchy, TAS 7010 6273 1677 www.montrosebayhigh.tas.edu.au/about_01

New Norfolk High School 101 Blair St, New Norfolk, TAS, 7140 http://education.tas.edu.au/newnorfolkhigh/Pages/Home.aspx

Ogilvie High School 228 New Town Rd, New Town, TAS 7008 http://education.tas.edu.au/ogilviehigh/default.aspx

Rokeby High School 170 Mockridge Rd, Rokeby, TAS 7019 6247 7800 http://education.tas.edu.au/rokebyhigh/default.aspx

Rose Bay High School Kaoota Rd, Lindisfarne, TAS, 7015 6242 9299 www.rosebay.tased.edu.au

St Virgils College 195 Main Rd, Austins Ferry, TAS 7011 (03) 6249 6555 www.stvirgils.tas.edu.au

Taroona High School Meath Ave, Taroona, TAS 7053 6227 7700 http://education.tas.edu.au/taroonahigh/default.aspx

Youth Pathways 432 Elizabeth St, Hobart 7001 6214 1380 Youth Pathways assists the most at risk young people make a successful transition through to completion of year 12 (or its equivalent) and ultimately, to further education, training or employment and active participation in the community.

Advanced Personnel Management (APM) 45 Murray St, Hobart, TAS 7000 6224 4131 APM is one of the largest private sector providers of workplace rehabilitation, consultancy, employment services and psychological services in Australia. www.apm.net.au

Bridgewater Trade Training Centre 55 Eddington Street, Bridgewater, TAS 7030 6268 4005 Provides opportunities for trade training and enhanced engagement options for young people. Caters for a broad section of students. The centre offers pre-employment Certificate 2 courses in a range of industries, supports year 11/12 students in Certificate 1 and 2 courses in a range of industries and supports grade 9/10 students in ‘taste of trade’ related courses. www.wattif.net/ttcs-trade-training-centres

Oak Tasmania 56 Clydesdale Avenue Glenorchy, TAS 7010 6272 8244 Offers services created to provide genuine lifestyle and experiential opportunities for those who live with physical and intellectual disabilities. Provides a range of innovative lifestyle services including community access and residential living programs, IT training and family respite. www.oak.org.au

White Lion Mentoring Tasmania 2 Thomas St, North Hobart TAS 7001 6234 4430 Works with young people across Hobart providing specialist youth services offering the opportunity to build positive lives through role modelling, mentoring and employment. Focuses on support for young people as they transition back into the community from out-of-home-care and the youth justice system. http://www.whitelion.asn.au/index.php?sectionID=51&pageID=51&staticID=Tasmania

Workskills Tasmania 210 Liverpool St, Hobart, TAS 7000 6234 7575 A leading not-for-profit community-based employment services provider, offering support, employment and training solutions to job seekers, employers industry and the community in Southern Tasmania www.workskills.org.au

Benevolent Society 27 Watchorn Street, Hobart, TAS 7000 6234 1296 (Tue-Fri 9.30am-1.30pm) Provides food vouchers, blankets, local bus tickets, counselling, help with payments for prescriptions, power and phone bills and referrals to other services. www.hobartbenevolentsociety.org

Hobart City Mission 50 Barrack Street, Hobart, TAS 7000 6215 4200 (Mon-Fri 9am-5pm) Provides family assistance and support, emergency relief with food and clothing, financial counselling, befriending, accommodation, support for people attending the Court of Petty Sessions, friends program, employment simulation program, opportunity shops in various locations and transitional support. www.Hobartcitymission.org.au

Hobart City Mission – Glenorchy branch By appointment only at 11 Main Road, Moonah, TAS 7009 (bus stop 21) 6215 4251 (Mon-Fri 10am-5pm) The Glenorchy branch of Hobart City Mission provides assistance with food vouchers, furniture, household items, bedding, budgeting and counselling. There is a need to provide receipts from the previous fortnight and a Centrelink income statement. www.Hobartcitymission.org.au

Loui’s Van (St Vincent De Paul) 6234 4244 (Mon-Fri 9am-5pm) Loui's Van is a mobile meal service, which operates in Hobart city, the northern suburbs and on the eastern shore. Loui’s Van provides friendship, hot soup, sandwiches, fruit, hot drinks, clothing and blankets for those living on the streets. Anyone is welcome, particularly people who are in need, isolated or at risk. Loui's Van stops at:  Glenorchy City Council car park, near bus mall (7.45pm-8.15pm Sun-Thurs)  Liverpool Street, Hobart, outside Hudson coffee (8.30pm-9.00pm Sun-Thurs)  Herdsman Cove Primary School, Gagebrook (6.55pm-7.15pm Mon)  Workskills car park, Bridgewater (7.20pm-7.45pm Mon)  Tottenham Park, Gagebrook (7.00pm-7.20pm Fri)  Bridgewater Units, opp United service station, Bridgewater (7.25pm-7.45pm Sun-Thurs)  Clarendon Vale Neighbourhood Centre, Mockridge Road (6.55pm-7.15pm Tue)  Rokeby Health Centre, Tollard Drive (7.20pm-7.40pm Tue) http://www.vinnies.org.au/services-national?link=200

St Vincent de Paul Society 212 Argyle Street, Hobart, TAS 7000 6234 4244 (Mon-Fri 9am-5pm) Emergency relief with food, clothing, blankets, home visits, household goods and furniture. http://www.vinnies.org.au/vinnies-centres-national?link=563

Salvation Army Doorways emergency relief 180 Elizabeth Street, Hobart, TAS 7000 6211 2100 (Mon-Fri 9am- 4.30pm, open for appointments from 10am-3pm)

35 Clarence Street, Howrah, TAS 7018 6244 4615 (Mon, Wed & Fri 9am-2pm)

73 Hopkins Street, Moonah, TAS 7009 6228 6274 (Mon, Tue & Fri 9am- 3pm) Ring for an appointment. This office services the area from Creek Road, New Town to Granton. A Centrelink income statement is required.

Uniting Care Tasmania Emergency Relief Bridgewater Gagebrook Community Services 28 Tottenham Road, Gagebrook, TAS 7030 6263 5217 (Mon-Thu 9am-2pm) Assisting people who live in the Brighton Municipality and surrounding areas. Supports people experiencing financial hardship through food assistance, advocacy and referrals. Clients will need a recent income statement and proof of hardship through bills and receipts. Phone to make an appointment. http://tas.unitingcare.org.au/what-we-do/

Aboriginal Health Service 56 Patrick Street, Hobart, TAS 7000 6234 0777 or FREECALL 1800 132 260 (after-hours call 1300 731 788) A GP is available 5 days a week by appointment at the Aboriginal Health Service.The AHS runs various programs including Families Work, pregnancy support, nutrition, physical exercise, quit smoking & gambling, aged care, health promotions, oral health promotions, emotional and social wellbeing, sexual health, speech pathology, childcare centre and youth programs. Aboriginal Health Workers, community nurses and counsellors (specialising in drug & alcohol, children & families) are available to chat with at any time. Eligibility assessment required. http://www.dpac.tas.gov.au/divisions/cdd/oaa/aboriginal_services#aboriginal_south

Alcohol & Drug Information Service (ADIS) 1800 811 994 (24 hours) A telephone service providing information, advice and referrals on any matter involving alcohol or other drugs. www.dhhs.tas.gov.au/mentalhealth/alcohol_and_drug

Alcohol and Drug Service (ADS) - South 1300 139 641 (Mon-Fri 9am-5pm) ADS is a key provider of specialist treatment services for Tasmanians who are affected by alcohol and drug use. The service ensures that people affected by alcohol, tobacco and other drug (ATOD) use have access to appropriate, timely, effective and quality treatment services, support and interventions which are based on contemporary best practice. The service provides three key programs:

Psychosocial Interventions and Support: Including outreach service, relapse prevention, management of complex needs, brief and early interventions, smoking cessation and youth services.

Opioid Pharmacotherapy: The provision of prescribed medication to enable opioid users to reduce or stop illegal, harmful or dangerous drug use. Pharmacotherapy is provided by doctors in the ADS and by accredited general practitioners in the community. Dosing occurs in community pharmacies and through two ADS-run pharmacies located in St Johns Park, New Town and the new Clarence Integrated Care Centre at Rosny.

Alcoholics Anonymous (AA) Southern Tasmania McDougall Building, Ellerslie Road, Battery Point, TAS 7004 6234 8711 A network of self-help groups in southern Tasmania for people with alcohol issues. Group times and location information is available over the phone or refer to the Community Noticeboard listing in the daily newspaper or visit the website. www.aa.org.au/findameeting/index.php?search_region=&s_region=15

Asthma Foundation 6 Effingham Street Moonah, TAS 7009 1800 278 462 (Mon-Fri9am5pm) A community funded, not-for-profit organisation, that provides services to people with asthma, their families and carers through information, education programs and advocacy so that they can live life to the fullest. www.asthmatas.org.au

Auslan (National Auslan Interpreter Booking Service – NABS) 1800 246 945 (Mon-Fri 8am-8pm & Sat 8am-1pm, excluding national public holidays) NABS provides interpreters to any person who uses sign language to communicate and would like an interpreter for private medical appointments. It is free of charge to sign language users and medical and health care practitioners, and services to Aboriginal and Islander sign language users are provided free of charge for both public and private health appointments. Bookings for interpreting services can be made for both deaf adults and deaf children. This includes where there is a deaf adult and a hearing child or a hearing adult and deaf child attending a private medical consultation. NABS also provides interpreters for deaf or blind people. www.nabs.org.au

Break Even: Gambling Service Help Line: 1800 858 858 Telephone support, face-to-face counselling, do-it-yourself and web based support material and self exclusion options to assist people who have a problem with gambling. Exclusions are easily arranged through Break Even services. The service is also open to people who have a friend, family member, colleague or patron for whom gambling has become a problem. All Break Even services are free and confidential. www.dhhs.tas.gov.au/gambling

Cancer Council Tasmania 180/184 Collins Street, Hobart, TAS 7000 6233 2030 (Mon-Fri 9am-5pm) A not-for-profit organisation that works to minimise the incidence and impact of cancer on all Tasmanians through advocacy, raising awareness of cancer prevention and offering advice and high quality support services for people with cancer, their families, carers and friends. Support services are offered at the three Cancer Support Centres located in Hobart, Launceston and Ulverstone as well as via telephone and peer support groups help around the state. A full list of groups and services is available online. www.cancertas.org.au

CanTeen 146 Harrington Street, Hobart, TAS 7000 6200 5551 (Mon-Fri 9am-5pm) Provides a range of free programs, services and resources to help young people aged 12 -24 deal with the emotional, physical and practical issues of cancer. Support is provided to young people whether they have cancer themselves, their brother, sister or parent has cancer, or their brother, sister or parent has died from cancer. www.canteen.org.au

Carers Tasmania 6231 5507 or 1800 242 636 (Mon-Fri 9am-5pm) Support for carers through counselling, advice, advocacy, education and training and support groups. Also promotes recognition of carers to government, businesses and the community. www.dhhs.tas.gov.au/service_information/hacc/carers_association_of_tasmania_and_common wealth_carer_resource_centre

Centacare Tasmania 35 Tower Road, New Town, TAS 7008 6278 1660 (Mon-Fri 9am-5pm) Provides a wide range of support, counselling, accommodation assistance, crisis service, advocacy, education and training services www.centacaretas.org.au

Centrelink Youth Allowance 133 633 www.humanservices.gov.au/customer/services/centrelink/youth-allowance Abstudy 132 317 www.humanservices.gov.au/customer/services/centrelink/abstudy Austudy 132 490 www.humanservices.gov.au/customer/services/centrelink/austudy Newstart 132 490 www.humanservices.gov.au/customer/services/centrelink/newstart-allowance Reporting fraud 131 524 www.humanservices.gov.au/customer/information/fraud-and-security

Challenging Abusive Behaviour (CAB) 35 Tower Road, New Town, TAS 7008 6278 1660 (business hours Feb-Dec) CAB is a Centacare Tasmania program designed to assist men who want to improve angry, aggressive or abusive behaviour and learn more positive and respectful ways to relate to their families. www.centacaretas.org.au/family/education/cab/

Children and Young Persons Program (CHYPP) 6233 6981 (Mon-Fri 9am-midnight and 4pm-midnight on weekends and public holidays) The Family Violence Counselling and Support Service’s CHYPP provides free therapeutic parent- child sessions (parents and children 0 to 5), one-to-one counselling (children 5 to 17) and group sessions for parents and children (5 and over). www.dhhs.tas.gov.au/__data/assets/pdf_file/0010/45856/FVCSS_Children_and_Young_Persons _Program.pdf

Clare House Child and Adolescent Mental Health Service (CAMHS) Contact via Mental Health Helpline or 1300 332 388 (Mon-Fri 8.30am-5pm) A specialist mental health service for children and young people up to 18 and their families. Clare House provides support to children and young people who are displaying symptoms of psychiatric disorder or severe emotional and behavioural disturbance. www.dhhs.tas.gov.au/mentalhealth/mhs_tas/service_files/dhhs_services/clare_house/about_cl are_house

CU@home 6233 2700 (Mon-Fri 8.30am-5pm, closed for lunch) Provides support for first time parents aged 15 to 19. Offers regular visits commencing before birth until the child is two. Aims to promote better health and development outcomes for children and improve lifestyle and wellbeing for parents. http://www.dhhs.tas.gov.au/service_information/services_files/c_u_@_home

Diabetes Tasmania 88 Bathurst Street, Hobart, TAS 7000 6215 1900 (Mon-Fri 9am-5pm) Diabetes Tasmania is working to assist people living with diabetes by providing high quality education through group and one-to-one education sessions with diabetes educators, self- management courses, healthy cooking classes and supermarket tours, diabetes management, and advocacy for people with diabetes www.diabetestas.org.au

Early Support for Parents (ESP) McDougall Building, Ellerslie Road, Battery Pointl, TAS 7004 6223 2937 (Mon-Thurs 9am-2pm) Free home visiting service by volunteers providing support and encouragement to families experiencing stress. www.earlysupport.org.au

Family Inclusion Network Tasmania (FIN Tas) 0458 632 618 FIN Tas is an advocacy and support service for parents and families with a child in state care or at risk of having a child placed in state care. FIN Tas is committed to helping parents participate equally in the child protection process. Regular support group meetings are held and one-on- one sessions are available. www.ourcommunity.com.au/directories/listing?id=40729

Family Planning 421 Main Road, Glenorchy, TAS 7010 6273 9117 (Mon-Fri 9am-5pm) Provides sexual and reproductive health services, education, training and health promotion. They also offer professional and unbiased pregnancy counselling and referral. Ring to arrange a time. A men’s clinic operates on Fridays. www.fpt.asn.au/contact-us/clinic-locations

Family Violence Counselling and Support Service FREECALL 1800 608 122 (Mon-Fri 9am-midnight, weekends 4pm-midnight, at other times a message can be left or if urgent please ring 000) This service is available to anyone experiencing violence within an intimate relationship, whether married, defacto, dating or casual. The service provides information, counselling, practical assistance and referral to other agencies. www.dhhs.tas.gov.au/__data/assets/pdf_file/0010/45856/FVCSS_Children_and_Young_Persons _Program.pdf

Good Beginnings Australia 6 Washington Street, South Hobart, TAS 7004 6223 5810 (Mon-Fri 9am-5pm) Brighton Community and Health Centre 27 Greenpoint Road, Bridgewater, TAS 7030 6268 4257 (Mon-Thu 9am-4.30pm) Provides free services for families with children aged 0 to 5, including outreach, playgroup and parenting sessions. A prison support service is provided through linkages. www.goodbeginnings.org.au/centres/Hobart

Hearing Link Tasmania 334 Elizabeth Street, North Hobart, TAS 7000 6231 6501 (Mon-Fri 9am-5pm) A division of the Tasmanian Deaf Society, offering free community hearing tests at their Hobart and Launceston offices. They assist people with hearing loss to access a range of assistive listening devices. Free hearing tests are done every Tuesday 1o:30am-3pm. Call for a consultation or visit the website www.hearinglink.com.au

Holyoake Tasmania 127 Davey Street, Hobart, TAS 7000 6224 1777 (Mon-Fri 9am-5pm) Provides a specialised therapeutic service for children, adolescents, adults, families, schools and communities seeking assistance to manage challenges associated with alcohol, drugs, gambling or other addictive behaviours. Located in the Hobart CBD, Holyoake also provides outreach in many southern municipalities. www.holyoake.com.au

Kids Helpline 1800 551 800 Free 24-hour confidential and anonymous telephone counselling service for young people aged 5 to 25. More information online. www.kidshelp.com.au/teens/get-help/web-counselling

Lifeline Tasmania 5 Battery Square, Battery Pointl, TAS 7004 13 1114 (all hours) or 6224 3450 (Mon-Fri 9am-5pm) Trained and supervised volunteers offer care and support by telephone and face-to-face generic crisis support. Lifeline provides a range of counselling and social inclusion services and community training in suicide prevention. www.lifeline.org.au/About-Lifeline/Lifeline-Locations/Tasmania-TAS/Tasmania-home

The Link Youth Health Service 57 Liverpool Street, Hobart, TAS 7000 6231 2927 (Mon-Fri 9am-5pm) Services provided to young people aged 12 to 25 including access to shower, toilet, laundry facilities, personal hygiene items, mail service, needle and syringe program and telephone service for health related calls. The Open Access area and Youth Health Fund can be accessed by young people from Mon-Fri 1pm-5pm. www.thelink.org.au/The_Link_Youth_Health_Service.html

Live Free Tassie Kingsholme, 1084 Ellendale Road, Ellendale, TAS 7140 6288 1188 or 1800 033595 A residential drug treatment program designed for young men aged 16 to 30 who are willing to commit to a drug free and addiction free lifestyle (including tobacco). livefreetassie.org.au/livefree

Mission Australia Parents Staying Connected Program 2B Myella Drive, Berriedale, TAS 7011 6236 7900 Provides families in Glenorchy the opportunity to engage in supportive play and learning sessions with their children, training and learning options for parents and to support family integration into additional community networks. The program offers family support, group work programs and personal development initiatives. They offer services to parents of all ages living in the Glenorchy region.

Missiondale Therapeutic Recovery Centre 75 Leighlands Road, Evandale, TAS 7212 6391 8013 (9am-5pm) Provides a live-in, long term rehabilitation program to assist people over 18 to overcome alcohol and other drug use. http://www.citymission.org.au/drug-alcohol

Narcotics Anonymous (NA) Wesley Hall (upstairs), 56 Melville Street, Hobart, TAS 7000 1300 652 820 (Note: There is a national phone line providing a recorded message giving meeting times and contact numbers.) A self-help group for people dependant on narcotics. http://www.na.org.au/

National Auslan Interpreter Booking Service (NABS) 1800 246 945 and www.nabs.org.au Funded by the Australian Govt to provide interpreters free of charge to people who use sign language to communicate and would like an interpreter for private health care appointments. www.nabs.org.au

Oral Health Services Tasmania - Southern Dental Service 2 Archer Street, New Town, TAS 7008 6214 5411 (Mon-Fri 8.30am-5pm) Oral Health Services Tasmania is open for anyone. There is a co-payment for all adult services. The base fee is $43. All young people under 18 receive free examination and preventative care. Treatment following the examination will incur a co-payment if you’re not covered by a current health care card or a pensioner concession card. Dental units are located at the major centre and additional sites in urban and rural settings. www.dhhs.tas.gov.au/oralhealth

Parenting Centre 232 New Town Road, New Town, TAS 7008 6233 2700 (Mon-Fri 9am-5pm) Offers intensive support and education to families experiencing parenting issues such as post natal depression, breast feeding issues or relationship concerns. Also offers one-to-one counselling, outreach and group work. www.dhhs.tas.gov.au/service_information/service_delivery_points/parenting_centre_-_south

Parenting Line 1300 808 178 (all hours) Parenting line provides support and information to all parents requiring assistance.

Pregnancy Counselling and Support (TAS) 6224 2290 (Mon-Fri 9am-5pm) Provides free, confidential support through telephone and face-to-face counselling. Also offers referrals to support services, pregnancy testing, ongoing support, help in the home for pregnant mothers, and baby clothes from prem through to 3 months of age. http://www.pregnancysupport.com.au/index.php?page=TAS

Pulse Youth Health South 2 Terry Street, Glenorchy, TAS 7010 6233 8900 (Mon-Fri 9am-5pm, closed 1pm-2pm) Provides assessment, brief intervention, advocacy and referral for young people aged 12 to 24. Pulse also helps with the cost of health items including condoms and pregnancy testing and support. A Sexual Health GP clinic is held once a week by appointment. Pulse Youth Health South also has an alcohol and drug counsellor every Friday and a music room and studio for young people to use. On Friday afternoons between 2pm and 4.30pm there is open access where young people can drop in for a chat with workers from different services, use computers, have a snack or a game of eight ball. Pulse Youth Health South also works with groups of young people and runs health promotion programs throughout southern Tasmania. http://www.dhhs.tas.gov.au/service_information/young_people/youth_health_services

Quit Tasmania 145 New Town Road, New Town, TAS 7008 6228 2921 (Mon-Fri 9am -5pm) www.quittas.org.au

Quitline Phone 13 QUIT (13 7848) counsellors available 9am-8pm Mon-Thurs and Fri 9am-5pm. Quitline provides information, counselling and ongoing support to people who want to quit smoking. Callers can request a free self-help Quit Pack 24 hours-a-day. www.quittas.org.au

Reconnect Colony 47 432 Elizabeth Street, NORTH Hobart, TAS 7000 6214 1481 Strengthens relationships between parents and young people at risk of homelessness, rebuilds relationship, and works at setting boundaries, problem solving and better communication www.colony47.com.au/housing/reconnect

Relationships Australia - Tasmania 20 Clare Street, New Town, TAS 7008 6211 4050 or 1300 364 277 (Mon-Fri 9am-5pm) Provides a range of counselling, educational and support services for families and individuals. www.tas.relationships.org.au Royal Hobart Hospital 48 Liverpool Street, Hobart, TAS 7000 6222 8308 http://www.dhhs.tas.gov.au/hospital/royal-Hobart-hospital

Royal Hobart Hospital Specialist Pre-natal Clinic 48 Liverpool Street, Hobart, TAS 7000 6222 8686 The Royal Hobart Hospital has a specialised clinic to provide complete care for women who are pregnant and continuing to use tobacco, alcohol or other drugs. http://www.dhhs.tas.gov.au/service_information/services_files/RHH/treatments_and_services /antenatal_and_gynaecology_outpatient_department

Sexual Assault Support Service (SASS) 24/7 Rape Crisis Response 6231 1817 (all hours) Client Services – Counselling Galileo House, 73 Federal Street, North Hobart, TAS 7000 6231 1811 (Mon-Fri 9am-5pm) Corporate, Community Engagement & Client Services – Intake Ingomar, 1st floor, 34 Patrick Street, Hobart, TAS 7000 6231 0044 (Mon-Fri 9am-5pm) SASS provides information and support services to people who have been sexually assaulted, and counselling services for children and adults of all ages, religions, cultures, sexual orientation, ability, and socio-economic groups who have experienced sexual abuse at any times of their lives. Support is also available to families and support persons including other professionals working with people who have been impacted by sexual assault. People can self- refer or be referred through other agencies or professionals via the SASS referral online. The SASS website has information and links to crisis services. www.sass.org.au

Sexual Health Services 60 Collins Street, Hobart, TAS 7000 1800 675 859 (Mon-Fri 8.30am-5pm) Provides clinical service, counselling and education to people aged 15 and over, individuals, couples, families and communities around sexual health issues, gender identity, HIV care and hepatitis diagnosis. Provides low cost vaccination for hepatitis A & B. http://www.dhhs.tas.gov.au/sexualhealth/sexual_health_service_tasmania

SHE (Support, Help and Empowerment) 6278 9090 Appointments can be booked for Mon 12pm-6pm, Tue-Fri 9.30am-3.30pm. Messages can be recorded at other times. SHE offers longer term support for women who have suffered or are suffering abuse in an intimate relationship. Services include individual counselling and support (face-to-face or telephone), support groups, community education, information and referral to other services and on-site resources. All services are free of charge and confidential. http://www.she.org.au/

StandBy Response Service 0400 183 490 in South and 0439 556 660 in North/Northwest (all hours) StandBy works with Police, Ambulance, Emergency and other community services to provide crisis intervention, support, information and referrals to families, friends and associates who have been impacted by the loss of someone to suicide. Staffed by a coordinator and a response team, StandBy offers telephone and face-to-face support and links people to ongoing services in the community.

Support after Suicide Group Address given out when contact is made 6211 4050 (Helen) or 0400 183 490 (Connie) Second Thursday of the month from 2pm-4pm. Bookings essential. The group is run by Lifeline in partnership with Relationships Australia and is open to anyone who has experienced the loss of someone to suicide. It enables people to share, listen, give and receive mutual support. It is an open group and is facilitated by trained and experienced staff. http://www.lifeline.org.au/Get-Help/Facts---Information/Suicide-Bereavement/Suicide- Bereavement

Tasmanian Council for AIDS, Hepatitis & Related Diseases - TasCAHRD 319 Liverpool Street, Hobart, TAS 7000 6234 1242 (Mon-Fri 9am-5pm closed Tues 9am-1.30pm) Provides information about HIV and support for men who have sex with men.Promotes sexual health awareness and provides support for people living with HIV and their networks. TasCAHRD provides information about hepatitis prevention and care. http://atdc.org.au/2011/02/taschard/

Tasmanian Deaf Society 334 Elizabeth Street, North Hobart, TAS 7000 6231 6501 Provides support and interpreting services for the Tasmanian Deaf community. Conducts Auslan courses throughout Tasmania. Call us to enrol for a course or visit their website. http://www.dhhs.tas.gov.au/service_information/services_files/tasmanian_deaf_society

Tassie Male Group (Relationship Australia) 20 Clare Street, New Town, TAS 7008 6211 4050 (Mon-Fri 9am-5pm) Tassie Male is a statewide service for men facing challenges in personal relationships or other areas of life. Short-term individual counselling is available as well as community education through informal evening sessions, short courses and 6-8 week group programs. http://www.tas.relationships.org.au/resources/course-flyers/tassiemale

Tools for Men 18 Watchorn Street, Hobart, TAS 7000 FREECALL 1800 243 232 (Mon & Tue 9am-5pm, Wed 9am-12pm) Anglicare’s Tools for Men is Hobart-based support and counselling for men. It assists men to enhance their relationship with their partners, ex-partners, children and step children. http://www.anglicare-tas.org.au/Supportandcounselling/Relationships/Toolsformen.aspx

Working it Out 34 Burnett Street, North Hobart, TAS 7000 6231 1200 (Mon-Fri 9am-5pm) Working it Out is Tasmania’s gender and sexuality support and education service. It works in four key areas to meet the needs of people negotiating their sexuality or gender identities. These are: Direct support. Free and confidential service offered to community members, friends and family regarding sexual orientation and gender identity. Out in school. Resources, counselling, education programs and information sessions for staff, parents and students. Out in the work place. Support and cultural awareness training. Out in the community. Provides events, advocacy and policy development, the WIO website, library and newsletter as well as resources and information. www.workingitout.org.au

Young Carers Tasmania 24 Sunderland St, Moonah, TAS 7009 1800 052 222(Mon-Fri 24 hours) Offers young carers who are in primary, high school or college, free camps, movie days and activities (mostly in the school holidays), help with homework and extra tutoring, help with housework, and the chance to talk to someone about what is going on. Also provides emergency assistance when help is urgently needed 24 hours a day, seven days a week. A trained support worker can look after the person being cared for, so the carer is able to take time away from their caring commitments. Registration needed. www.youngcarersouthtas.com.au/

Aboriginal Legal Service Beeton & Mansell, 198 Elizabeth Street, Hobart, TAS 7000 6234 0749 Free legal services and advice to Aboriginal and Torres Strait Islanders. http://www.tacinc.com.au/legal.html

Advocacy Tasmania Inc. (ATI) Suite 6, 236-244 Sandy Bay Road, Sandy Bay, TAS 7005 1800 005 131 or 6224 2240 (Mon-Fri 9am-4pm) A free, confidential statewide service providing information to users of ATOD services about their rights and assistance resolving problems or complaints about accessing and using ATOD services. This service can act on their behalf if necessary, and it is available to individuals and their supporters. www.advocacytasmania.org.au

Baptcare Gateway Services 1800 171 233 Baptcare Gateway is an assessment, planning and referral service that provides a clear point of contact for people seeking information, support and services in their local community. This includes eligibility and access to specialist youth, family and disability support services offered by a range of service providers. The Gateway also determines people’s eligibility for specialist disability services. Baptcare keeps the South West and North Needs Registers for supported accommodation, community access, individual support packages and one-off funding (including equipment).

Targeted Youth Support Service (TYSS): A practical and therapeutic support service for young people aged 10 to 18 years living in the south. TYSS works with young people who are highly disengaged from education, family and community, or who may be at risk of entering or escalating within the Child Protection or Youth Justice systems. Referral to TYSS is via Gateway. http://www.baptcare.org.au/child-youth-family/tasmanian-services/pages/support-for- children-and-families.aspx

Community Corrections Tasmania 144 Bathurst Street, Hobart TAS 7000 6233 3086 Supervises offenders on probation, parole, drug treatment orders and community service orders. We also prepare Pre-Parole reports (PPRs) for the Parole Board and Pre-Sentence reports (PSRs) and Community Service Order (CSO) suitability reports for the courts. www.justice.tas.gov.au/communitycorrections

Court Support and Liaison Service Level 1, 54 Victoria Street, Hobart, TAS 7000 6233 5002 Supports victims of family violence through the court process, provides court tours, support around court outcomes and liaison with prosecutors on behalf of clients. www.safeathome.tas.gov.au/services/legal

Family Inclusion Network Tasmania (FIN Tas) 0458 632 618 FIN Tas is an advocacy and support service for parents and families with a child in state care or at risk of having a child placed in state care. FIN Tas is committed to helping parents participate equally in the child protection process. Regular support group meetings are held and one-to-one sessions are also available. http://www.ourcommunity.com.au/directories/listing?id=40729

Hobart Community Legal Service Inc 166 Macquarie Street, Hobart, TAS 7000 6223 2500 (Mon-Thu 9am-5pm, Fri 9am-1pm)

Covehill Fair Shopping Centre, Bridgewater, TAS 7030 6263 4755

7 Station Street, Sorell, TAS 7172 6265 1911 www.Hobartlegal.org.au

Legal Aid Commission of Tasmania 158 Liverpool Street, Hobart, TAS 7000 1300 366 611 (Mon-Fri 9am-5pm) Provides information and advice on legal matters. www.legalaid.tas.gov.au

Red Cross Post Mentoring Program Shop 6, 28 Greenpoint Road, Bridgewater, TAS 7030 6235 6014 Supports prisoners exiting the justice system to help them return to the community. The program links prisoners with a volunteer up to 3 months pre release and then for a period of up to 12 months after release. The volunteer provides support to link in with sporting clubs, recreational activities and study. [email protected]

Save the Children Australia 158 Murray Street, Hobart, TAS 7000 6231 9488 (Mon-Fri 9am-5pm) Supporting young people on Bail: Provides voluntary, youth worker support to young people 10 to 17, who have been placed on Police or Court bail.

Transition from Ashley Detention Centre: Provides voluntary, youth-worker support to young people 10 to 18 who are in detention or remand at Ashley Youth Detention Centre to transition back into the community.

It Takes a Village Multicultural Supported Play scheme: Assists newly arrived migrant families with children 0 to 5 to transition into the Australian education system and provides support to isolated parents and families. http://www.savethechildren.org.au/where-we-work/australia/tasmania

Victims of Crime Support Service 54 Victoria Street, Hobart, TAS 7000 6224 2710 or 1300 300 238 (Mon-Fri 9am-5pm) Helps people deal with the personal and practical problems associated with crime, in order to regain control of their lives. Provides personal support, information and access to counselling, referral to appropriate personal and community services. Also provides information about the Criminal Justice System, the rights of victims and assistance with Victim Impact statements as well as information about Victims of Crime Assistance. Support is also provided for people attending court. http://www.justice.tas.gov.au/victims/services/victimsofcrime

Womens Legal Service 1800 682 468 Free legal advice and referral service. www.womenslegaltas.org.au

Youth Justice Service 6230 7634 Provides assistance for young people in conflict with the law through the provision of different orders by the police and magistrates. These are community conferencing, community service orders, supervision support and custodial services www.dhhs.tas.gov.au/youth/youth_justice

Anglicare Tasmania 18 Watchorn Street, Hobart, TAS 7000 (Mon-Fri 9am-5pm) 406 Main Road, Glenorchy, TAS 7010 (Mon-Fri 9am-5pm) 135 Clarence Street, Howrah, TAS 7018 (Tuesdays) 59 Cadbury Road, Claremont, TAS 7011 1 Fitzroy Street, Sorell, TAS 7172 FREECALL 1800 243 232 Anglicare provides individuals and families with relationship, financial, alcohol and other drug, and mental health counselling and support, as well as mediation for parents and adolescents. Their website provides information related to services as well as a copy of the service directory www.anglicare-tas.org.au

ARAFMI Tasmania 1 St Johns Avenue, New Town, TAS 7008 6228 7448 (Tues-Fri 9am-5pm, answering machine 24 hours) ARAFMI is a group of people who have a close family member or friend with a mental illness, who work together as volunteers to support others in a similar situation. ARAFMI offers support to families, provides information, informal referrals and promotes community awareness and advocacy. http://depressionet.org.au/family-friends/arafmi/arafmi-tasmania/

Aspire 1st floor, 40 Melville Street, Hobart, TAS 7000 6231 0635 (Mon-Fri 9am-5pm) Provides recovery and rehabilitation services for people living with a diagnosed mental illness. This involves working one-to- one with people to increase overall quality of life in identified areas, including: living, learning, work and social. http://www.aspire.org.au/Hobart/

Beyond Blue 1300 224 636 (web chat 4pm-10pm) An independent not for profit organisation working to increase awareness and understanding of anxiety and depression in Australia and to reduce the associated stigma. http://www.beyondblue.org.au/?gclid=CPvD36qrmLsCFYQRpAod72YArQ

Clare House Child and Adolescent Mental Health Service (CAMHS) Contact via Mental Health Helpline or 1300 332 388 (Mon-Fri 8.30am-5pm) Clare House is a specialist mental health service for children and young people up to 18 and their families. Clare House provides support to children and young people who are displaying symptoms of psychiatric disorder or severe emotional and behavioural disturbance. http://www.dhhs.tas.gov.au/mentalhealth/mhs_tas/service_files/dhhs_services/clare_house/a bout_clare_house

Eureka Club House 6 Florence Street, Moonah, TAS 7009 6278 9179 (Mon-Fri 9am-5pm) A community based centre for people over 18 who have or have had mental ill health. The Centre facilitates and supports employment, housing and education as well as opportunities for recreation activities and friendship. www.colony47.com.au/mentalservices/eureka-clubhouse-.html

Gavitt House Level 1, 2 Terry St, Glenorchy, TAS 7010 6211 5000 (Mon-Fri 8:30am-5pm) A Community mental health facility which provides assessment, diagnosis and treatment for adults suffering from mental disorders and/or mental health problems http://www.dhhs.tas.gov.au/service_information/service_delivery_points/northern_district_ad ult_community_mental_health_team_-_gavitt_house

Headspace 49 Liverpool Street, Hobart, TAS 7000 6231 2927 Provides support; information and advice to young people aged 12 to 25. Headspace helps with general health, mental health and counselling, education, employment and other services and alcohol and other drugs. Headspace has a web-based mental health support site. www.headspace.org.au

Personal Helpers and Mentors (PHaMS) 59 Cadbury Road, Claremont, TAS 7011 1 Fitzroy Street, Sorell, TAS 7172 FREECALL 1800 234 232 (Mon-Fri 9am-5pm) Anglicare’s PHaMS work with people with mental health issues by providing information, links to resources, services and programs, and support and practical assistance with setting and achieving personal goals. The Sorell team provide outreach services to the Tasman Peninsula. http://www.anglicare-tas.org.au/MentalHealth/PHaMs.aspx

Recovery South 59 Cadbury Road, Claremont, TAS 7011 FREECALL 1800 243 232 Anglicare’s Recovery South supports people 16 years and over who are living in the community with diagnosed mental health issues. Workers are able to visit participants one-on-one in their homes or another community setting if preferred. Workers can connect participants with other services and community resources that can provide more specialist support. http://www.anglicare-tas.org.au/MentalHealth/Recovery.aspx

Richmond Fellowship 198 New Town Road, New Town, TAS 7008 6228 3344 (Mon-Fri 9am-5pm) Provides rehabilitation and support to people over the age of 18 by operating a 24-hour 7 day-a- week residential recovery-focused program for adults recovering from a serious mental illness as well as the Out & About Southern Recreation program for people with a diagnosed mental illness. They work closely with the Mental Health Council of Tas to influence both policy development at state level and strategic direction for mental health support. www.rftas.org.au

Taz Kids Clubs, Camps and Parenting Support FREECALL 1800 243 232 Anglicare’s Taz Kids Club for children aged 7 to 17 whose parent has a mental illness. The clubs are run for eight weeks throughout the school semester to enable kids to meet new friends and have fun. Camps are held over two nights, throughout the school year. Taz Kids has been developed to bring children together who have similar experiences and provide them with the opportunity to share thoughts, questions and gain support and information in a fun and safe environment. There is also an opportunity for parents to receive individual or group support from the Anglicare Mental Health Team. Provided statewide in Hobart, Burnie and Launceston. www.anglicare-tas.org.au/MentalHealth/TazKidsClubs

Auslan (National Auslan Interpreter Booking Service – NABS) 1800 246 945 (Mon-Fri 8am-8pm & Sat 8am-1pm, excluding national public holidays) NABS provides interpreters to any person who uses sign language to communicate and would like an interpreter for private medical appointments. It is free of charge to sign language users and medical and health care practitioners, and interpreting services to Aboriginal and Islander sign language users are provided free of charge for both public and private health appointments. Bookings for interpreting services can be made for both deaf adults and deaf children. This includes situations where there is a deaf adult and a hearing child or a hearing adult and deaf child attending a private medical consultation. NABS also provides interpreters for deaf or blind people. www.nabs.org.au

Bridgewater Police and Community Youth Club (PCYC) 24-26 Greenpoint Road, Bridgewater, TAS 7030 6263 5677 A non profit community service organisation that provides a safe environment for youth and the community to participate in a range of social and recreational activities at affordable prices. Activities include weight training, games room and various forms of self defence. www.pcyctas.org

Bridgewater Community Centre 6 Bowden Drive, Bridgewater, TAS 7030 6263 4303 Provides a range of services including phone usage, referrals or advocacy, emergency food relief, NASP program, art group, garden group and dealing with the immediate needs of the community. The centre is often the first point of call in a crisis and deals with lots of youths as walk-ins. http://tach.asn.au/members/southern-neighbourhood-houses/bridgewater-community- centre/

Break Even: Gambling Service Help Line: 1800 858 858 Offers free, confidential telephone support, face-to-face counselling, do-it-yourself and web based material and self exclusion options to assist people who have a problem with gambling. Exclusions can be arranged through Break Even services. The support service is also open to people who have a friend, family member or colleague for whom gambling has become a problem. www.dhhs.tas.gov.au/gambling

Bucaan Community House 8 Bucaan St, Chigwell, TAS 7011 6249 53633 Provides a wide range of services including literacy courses, home and community care support, computer classes, recreation, arts & craft, social support, a place to meet, house hire, internet access, photocopying, health services and advice referral, and youth group program. http://tach.asn.au/members/southern-neighbourhood-houses/bucaan-community-house/

Child Protection Advice and Referral Service 1300 737 639 This statewide number can be used 24 hours a day to report concerns about child abuse or neglect. However, outside usual business hours (weekdays 9am- 5pm) it should only be used to report emergencies or urgent concerns regarding risk of immediate harm.

Child and Family Centre Chigwell 4 Bethune Street, Chigwell, TAS 7011 6275 5333 (Mon, Tues & Wed 9am-4pm, Thur 9am-6pm, & Fri 9am-3.30pm) Offers support for Children 0 to 5 and their families in Chigwell and surrounding areas. Families can drop in to play or participate in the programs and services at the centre, meet friends, access training opportunities. Child and Family Centre Chigwell is a safe, caring and welcoming place for children and their families to visit. http://www.education.tas.gov.au/parents_carers/early_years/Programs-and- Initiatives/Pages/Child-and-Family-Centres.aspx

Gagebrook Community Centre (Jordan River Service Inc) 191 Lamprill Circle, Gagebrook, TAS 7030 6263 6097 (Mon-Fri 9am-4pm) A community-based organisation dedicated to the improvement of Gagebrook. Volunteers deliver a range of community services for residents, including advice and referrals, arts and craft group, social support, internet access, family support service, ‘Parents R Us’ group, learner drivers program, emergency relief, school holiday programs, outreach service for service providers and a range of classes. http://tach.asn.au/members/southern-neighbourhood-houses/Gagebrook-community-centre/

Glenorchy LINC 4 Terry St, Glenorchy, TAS 7010 6233 8693 A library service, including access to a large range of online resources, information and referrals, holiday programs and regular story time for young children. Rooms can be hired for community members and service providers. http://www.kidspot.com.au/thingstodo/Tasmanian-Library-Services-Glenorchy-LINC/tas- all/11907.htm

National Auslan Interpreter Booking Service (NABS) 1800 246 945 Funded by the Australian Govt to provide free interpreters to people who use sign language to communicate and would like to book an interpreter for private health care appointments. www.nabs.org.au

Translating and Interpreting Service (TIS) 13 1450 (all hours)

Wayraparattee Child and Family Centre cnr Huon Hwy and Memorial Dr, Geeveston, TAS 7116 6297 0052 (Mon-Fri 9am-5pm) Wayraparattee is provided by the Dept of Education to offer a range of services that honour and celebrate children 0 to 8 and their families. The centre has a provisional psychologist, volunteer family support, a Get Active program, Mums and Bubs Cafe, monthly Dads Day Out, weekly playgroups, a visiting speech pathologist, various training and courses, toy and storybook library, infant massage techniques, and outreach to families and individuals in the Huon area. http://www.huonvalleyhealthandwellbeing.com.au/index.php?option=com_sobipro&pid=72&s id=97:wayraparattee-Child-and-Family-Centre&Itemid=75

West Moonah Community House 130 Springfield Avenue, Moonah, TAS 7009 6273 2362 (Mon-Fri 8.30am- 4pm) West Moonah Community House welcomes people of all ages and backgrounds to participate in a diverse range of programs and activities promoting inclusion and the health and wellbeing of all community members. Key programs include Ladybird Community Preschool, West Moonah community garden and our new community shed. We also offer regular community breakfasts, playgroups and classes providing educational, physical and creative opportunities for children, families and adults of all ages. We offer a range of programs supporting migrants in our community, operate a community pantry for people in need of assistance and access to NILS is also available. In addition, we provide free internet access, affordable printing and room hire. www.westmoonahcommunityhouse.com

YNOT Youth Network of Tasmania YNOT is the peak body for the non-government youth sector in Tasmania. www.ynot.org.au

Youth Arts and Recreation Centre 44 Collins Street, Hobart, TAS 7000 6231 5150 (Open Access Wed, Thurs & Fri 3pm-6pm) A creative, exciting, safe and engaging space for all young people aged 12 to 25. It’s a great place to meet up with friends, get involved in art, music or recreation workshops, use the facilities, check out an art exhibition or go to a music gig. Most activities are free. http://www.youthartsandrec.org/about-us/

To obtain further information on the effects of drugs: www.druginfo.adf.org.au Australian Drug Foundation www.reachout.com.au Reach Out Link into drug and alcohol information. A web based support service for young people experiencing tough times. www.thegooddrugsguide.com The Good Drugs Guide. This website has an excellent picture gallery of drugs. www.betterhealth.vic.gov.au Better health www.adhl.org Link into the street drug reference guide www.somazone.com.au/ A program of the Australian Drug Foundation www.druginfo.nsw.gov.au/ Contains drug information and fact sheets www.ncpic.org.au National cannabis prevention and information centre www.adin.com.au Alcohol and drug information network (ADIN) www.thesite.org/drinkanddrugsYouthNetUk. Excellent site for information on drugs www.yds.org.au Youth drug support for up to date information on drug support and activities www.methorg.au This site was created by a team of methamphetamine treatment specialists in Melbourne that aims to help people self-manage some of the most common meth-related issues. It contains methamphetamine and amphetamine information. Also contains resources for health workers and some can be downloaded free of charge. www.talktofrank.com The site is UK based but contains useful information including an A-Z of drugs. www.quittas.org.au Quit Tasmania

Useful mental health websites for young people, individuals and parents: www.youthinmind.net/AUS This is s website assists parents, teachers and young people to assess themselves or those around them to see if they should be concerned with that person and mental health. www.headroom.net.au Is a website that provides information on mental health for young people by young people. www.reachout.com.au

Reach Out can help you by improving your understanding of the issues that relate to your mental health and wellbeing and providing information to better understand other people’s experiences. www.itsallright.org The website is based on the diaries of four young people as they deal with the challenge of living with mental illness in their families. www.headspace.org.au This website provides mental and health wellbeing support, information and services to young people and their families across Australia. www.ybblue.com.au Youth Beyond Blue is about getting the message out there that it’s ok to talk about depression and to encourage young people and their families and friends to get help when it’s needed. www.moodgym.anu.edu.au This website allows people to learn cognitive behaviour therapy skills for preventing and coping with depression. www.kidshelp.comau Kids Helpline is a free, 24 hour counselling service for young people aged 5-25. Counselling is offered by phone, email and over the web www.sane.org.au The SANE website helps young people understand what people with mental illness are going through and how they can help themselves. www.blackdoginstitute.org.au The Black Dog Institute is a not-for-profit, educational, research, clinical and community-orientated facility offering specialist expertise in depression and bipolar disorder. www.something-fishy.org This website is dedicated to raising awareness and providing information and support to people with eating disorders, and their loved ones. http://selfharm.org/index.html This website raises awareness about self-injury and helps people who rely on self-injury by providing a safe, friendly message board, ideas for distraction techniques and by inspiring and empowering them to find alternative, healthier coping mechanisms. Resources include guidance for friends, family, teachers and carers, with downloadable factsheets.

Other useful websites for parents, individuals and young people:

www.familydrughelp.sharc.org.au Family Drug Help www.fds.org.au Family Drug Support www.adf.org.au Alcohol & Drug Foundation www.counsellingonline.org.au Counselling on line – professional drug and alcohol counselling 24 hours a day www.beyondblue.org A national independent, not for profit organisation working to address issues associated with depression, anxiety and related substance abuse disorders. www.headspace.org.au A web based youth mental health support site. www.menslineaus.org.au Provides information, on line counselling, self help worksheets and community service data base. www.sass.org.au A web based sexual assault service site that contains information and links to crisis services that are available. www.kidshelp.com.au/teens/get-help/web-counselling/ Kids helpline on line counselling www.den.org.au Provides resources covering alcohol, tobacco and other drug topics. www.anglicare-tas.org.au Provides information related to services provided as well as a copy of the service directory. www.sane.org/helpline Provides general information about symptoms, treatments, medication and carers. Operates 9am to 5pm weekdays. www.mycompass.org.au/ An interactive self-help service and guide to good mental health. www.mycompass.org.au The Black Dog Institute’s pioneering online self-help program for people with mild-to-moderate symptoms of depression, anxiety and stress. myCompass is an innovative program designed to simply and effectively improve mental health and wellbeing. As this site is designed for access via internet on computers, mobile phones and ipads, people aged 18 and over can conveniently access the myCompass program at any time.