Southern Tasmanian Support Services Directory
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SOUTHERN TASMANIAN SUPPORT SERVICES DIRECTORY Contact information for families and service providers Compiled by Glenorchy Illicit Drug Service (GIDS) — a program of Anglicare’s Alcohol and Other Drugs Services March 2014 Providing MORE ways to support Tasmanians FREECALL 1800 243 232 www.anglicare-tas.org.au This resource has been compiled by Anglicare’s Glenorchy Illicit Drug Service (GIDS) and is supported by financial assistance from the Australian Government Department of Health and Ageing. Should you require further information regarding this booklet or any other issues related to alcohol and other drugs, please contact Anglicare’s Alcohol and Other Drug Services on FREECALL 1800 243 232. This directory can be downloaded from the Anglicare website at www.anglicare-tas.org.au If you have feedback about this resource, we would like to hear from you. CONTENTS Homeless Support Helpline FREECALL 1800 800 588 (24 hour) Provides access to telephone support, information and assistance to find emergency accommodation. www.substance.org.au/referrals/referral-pathways/accommodation-and-homelessness/other- states-territories/ Anglicare Lodges Bilton Lodge 61 Cadbury Road, Claremont, TAS 7011 6249 7244 Bayview Lodge 2 Haven Court, Rosny, TAS 7018 6244 2470 The lodges are for people on low incomes who are comfortable about sharing a home with others. They are suitable for single people and couples over the age of 18. The lodges are not able to accommodate children. www.anglicare-tas.org.au/Housing/Lodges.aspx Annie Kenney Young Women’s Refuge 6272 7751 Provides accommodation and support for young women between the ages of 13 and 20, who are homeless, or having difficulty living at home and who are transient, pregnant, experiencing domestic violence or abuse. www.sheltertas.org.au/emergency/south.html Bethlehem House 56 Warwick Street, Hobart, TAS 7000 6234 4594 (24 hour) Provides crisis accommodation, as well as medium to long term semi-supported accommodation for men aged 20 and over who need a communal setting, support, information, advocacy and referrals. Also provides services to non-residents such as shower, laundry services and meals during restricted access times, and a prison support program. www.bethlehemhouse.org.au/bethlehem/ Hobart Women’s Shelter 6273 8455 (24 hour) A 24-hour service that provides safe accommodation for women and children who are homeless or escaping domestic violence. Information, referrals and external accommodation is offered. www.Hobartwomensshelter.org.au Housing Connect 1800 800 588 (24 hour) Housing Connect is a new one-stop for all housing and support needs. It provides one assessment for everything from emergency to long term accommodation. Offers support and advice about private rental, bonds, rent arrears, staying in your own home and applying for public housing or transfers. www.dhhs.tas.gov.au/housing/housing_connect Housing Tasmania Green Point Road, Bridgewater, TAS 7030 6268 4200 (Mon-Thu 9am-4pm) Bligh Street, Clarence, TAS 7018 6233 8431 (Mon-Fri 8.45am-5pm) Terry Street, Glenorchy, TAS 7010 6233 8904 (Mon-Fri 8.45am-5pm) Collins Street, Hobart, TAS 7000 6233 3736 (Mon-Thu 9am-4pm) Housing Tasmania provides public housing for people on low incomes. The main hubs are located at Glenorchy and Rosny. The Hobart office is mainly for dropping off forms. Housing Tasmania is no longer the access point for people applying for public housing or transfers as this is now done through Housing Connect. www.dhhs.tas.gov.au/housing Jireh House 6232 3850 (24 hour) Provides crisis and medium term supported accommodation for women with or without children who are in abusive relationships and for those whose children are victims of abuse or at risk of abuse. Jireh House offers information and referrals, child support on premises, and family support. www.jirehhouse.org.au Kennerly Children’s Home 9 Timsbury Road, Glenorchy, TAS 7010 6272 5900 Kennerley Children’s Home provides respite care for children aged 0 to 18 as well as providing short term foster care for up to 28 days and long term care for children under protection orders. There is also a living-in program for 16 to 25 year olds. www.kennerleykids.org.au Mara House 6231 2782 Mara House provides a medium term accommodation service for young women aged from 13 to 18. www.colony47.com.au/housing-solutions/marahouse.html McCombe House 6228 1099 or 1800 005 576 (24 hours) Emergency accommodation and support for women with or without children who are homeless or experiencing domestic violence. www.sheltertas.org.au/emergency/south.html Private Rental Tenancy Support Service (PRTSS) 1300 729 400 Private Rental Tenancy Support Service is a statewide tenancy support program providing free information on budgeting, tenancy issues and community services. They can negotiate with landlords and real estate agents. Information on all areas of rent arrears, complaints, evictions, condition reports, leases and inspection is provided. http://www.dhhs.tas.gov.au/__data/assets/pdf_file/0008/59066/htfs_what_is_prtss.pdf Salvation Army Men’s Supported Housing (SASH) 117 New Town Road, New Town, TAS 7008 6278 2817 Provides supported accommodation for men aged 17 to 55 with or without children, and a prison support program. www.salvationarmy.org.au/homeless.html#tas Specialist Intervention Tenancy Service (STAY) 35 Tower Road, New Town, TAS 7008 6278 1660 (Mon-Fri 9am-5pm) The STAY program runs in partnership between Centacare and Australian Red Cross for homeless people or people at risk of homelessness with high and complex needs. Referral only accepted through Department of Justice and Mental Health Services, Housing Tasmania, Child, Youth and Family Services and Specialist Homelessness Services. Support is provided for two years with the aim of enabling the person to gain the skills to maintain a tenancy long term. www.salvationarmy.org.au/en/find-help/Homeless-emergency-accommodation/ Tenants Union of Tasmania 166 Macquarie Street, Hobart, TAS 7000 6223 2641 or 1300 652 641 (Mon-Fri 9.30am-4pm) Provides information on bonds, repairs, rent, leases, notices, breaches, locks and security and general information and advice to both public and private tenants statewide. They also make referrals to other agencies and provide an advocacy service and community legal education. www.tutas.org.au Youthcare Shelter - Anglicare 6273 9215 Provides short-term accommodation, support and counselling for young males aged 13-20 who are homeless. www.anglicare-tas.org.au/Housing/Youthcare.aspx Advocacy Tasmania Inc. (ATI) Suite 6, 236-244 Sandy Bay Road, Sandy Bay, TAS 7005 1800 005 131 or 6224 2240 (Mon-Fri 9am-4pm) A free, confidential statewide service providing information to users of ATOD services about their rights and assisting them to resolve problems or complaints about accessing and using ATOD services. This service can act on their behalf if necessary. It is available to individuals and their supporters. Al-Anon Family Groups Southern Tasmania District 6231 5178 or 1300 252 666 (helpline) To help families and friends of alcoholics recover from the effects of living with someone whose drinking is a problem. www.al-anon.org/australia Alcohol and Drug Information Service (ADIS) 1800 811 994 (24 hours) ADIS is a telephone service providing information, advice and referrals on any matter involving alcohol or other drugs. www.dhhs.tas.gov.au/mentalhealth/alcohol_and_drug Alcohol and Drug Service (ADS) - South 1300 139 641 (Mon-Fri 9am-5pm) ADS is a key provider of specialist treatment services for Tasmanians who are affected by alcohol and drug use. The service aims to ensure that people affected by alcohol, tobacco and other drug (ATOD) use have access to appropriate, timely, effective and quality treatment services, support and interventions which are based on contemporary best practice. The service provides three key programs: Psychosocial Interventions and Support: Including outreach service, relapse prevention, management of complex needs, brief and early interventions, smoking cessation and youth services Opioid Pharmacotherapy: The provision of prescribed medication to enable Opioid users to reduce or stop illegal, harmful or dangerous drug use. Pharmacotherapy is provided by doctors in the ADS and by accredited general practitioners in the community. Dosing occurs in community pharmacies and through two ADS-run pharmacies located in St Johns Park, New Town and the new Clarence Integrated Care Centre at Rosny. Withdrawal Management: ADS manages a specialist residential withdrawal management service at St Johns Park, New Town. The service is a 10 bed unit providing statewide withdrawal management services. Alcohol, Tobacco and Other Drugs Council (ATDC) Level 1, 175 Collins Street, Hobart, TAS 7000 or PO Box 4702, Bathurst Street Post Office, Hobart, TAS 7000 6231 5002 The ATDC is the peak body representing the interests of community sector organisations (CSOs) that provide services to people with substance misuse issues in Tasmania. The ATDC has a key role in advocating for adequate systemic support and funding for the delivery of evidence-based alcohol, tobacco and other drug initiatives. ATDC supports workforce development through training, policy and developmental projects with, and on behalf of, the sector. The ATDC represents a broad range of service providers and individuals working in prevention, promotion, early intervention, and treatment, research and harm reduction. Alcoholics Anonymous (AA) Southern Tasmania McDougall Building, Ellerslie Road, Battery Point,