The sky’s the limit Operations at McKinsey Welcome We are an exciting place to enhance your knowledge and to boost your career. McKinsey & Company is the We speak over 100 languages and Welcome to world’s leading management represent over 120 nationalities. consulting firm. McKinsey is an exciting place Since 1926, when McKinsey to enhance your knowledge the McKinsey & Company was established and to boost your career. in the United States, we have Both high potentials and steadily grown into a leading Operations experienced hires have the global professional services firm opportunity to develop their that attracts, develops, excites, full leadership capabilities in a and retains exceptional people. Practice global environment. The truth of We are the trusted advisor this statement is nowhere better and counselor to many of the proved than by the presence With our broad reach across most influential businesses of countless McKinsey alumni and institutions in the world. on the boards of companies industries, functions, and Our clients include 80 of the with revenues in the billions – geographies, we speak world’s 100 largest industrial or in key positions at private our clients’ languages. companies. In addition, we and public institutions. advise public sector bodies and Don’t just come to work. We live where they live. charitable organizations as well Come to change. We understand their as medium-sized businesses. business. We help people The issues we tackle are no and companies explore less diverse than our clients extraordinary opportunities, themselves. We focus on all topics that significantly affect manage and sustain growth, a company’s performance: and maximize revenue. finance, strategy, organization, technology, marketing, and the subject of this document, operational improvements. We are problem solvers with a passion for excellence. We are intellectually curious and highly collaborative. We minimize hierarchy. We come from all over the world. Our backgrounds and areas of expertise are diverse; our collective About us experience is rich and varied. The Operations Practice at McKinsey helps our clients to transform every aspect of their operations, from manufacturing to customer support. About the Operations Practice

Excellence in operations makes a decisive competitive Our work for clients can take many different forms. difference for many of the world’s most successful ƒƒ We give them the tools to improve their companies. The Operations Practice at McKinsey performance, with approaches like lean helps our clients transform every aspect of their manufacturing, design-to-cost, supplier operations, from manufacturing to customer support. development, and global sourcing Our impact is seen in dramatic improvements in efficiency, productivity, quality, and flexibility giving our ƒƒ We help them to improve their relationships clients the tools they need to dazzle their customers, with their customers, with better product delight their employees, and devastate their competitors. designs and better service and sales strategies ƒƒ We help them develop knowledge and McKinsey’s Operations Practice is the largest such skills continually to improve their own practice – both in terms of the number of projects performance, through targeted training it undertakes and consultants it employs – among and capability building programs comparable groups at other consultancies. Within McKinsey, it is one of the most successful and ƒƒ We help them set the right course for the future, fastestgrowing functional practices. Today, the practice by designing smarter, more flexible supply operates in some 100 locations worldwide. chains, for example, or building responsive global production networks. We also take Our practice has supported more than 8.300 new advantage of new opportunities in IT or projects worldwide over the past five years – meaning outsourcing, for example that one out of every three McKinsey projects involves The Operations Practice helps clients in a wide range Operations topics. A list of our clients reads like a Who’s of industries. High tech and telecommunications, Who of international companies. the automotive and assembly industries, and metals More than 370 consultants belong to the Europe, Middle and mining have the largest share of projects, but East and Africa (EMEA) arm of the Operations Practice. healthcare, banking and securities, travel and logistics, Many joined us as experienced hires with relevant retail, hospitality, insurance, and consumer goods professional backgrounds. These dedicated specialists are close behind. are joined by a further 300 consultants who participate in Operations work on a case-by-case basis. Consultants from the Operations Practice work hand- Our practice has supported more in-hand with those from our industry practices, each Work formula than 8,300 new projects over the past contributing their own strengths in order to develop five years – meaning that one out of New and more experienced and implement tailored solutions to our clients’ most pressing challenges. every three McKinsey projects involves consultants, various operations topics. A list of our clients reads like a Who’s Who nationalities, and different of international companies. academic and professional backgrounds and skills: for us, mixed teams are standard procedure. How we work

Our unique way of working is the reason for our success. Diversity We offer an inspiring, enriching atmosphere for both our New and more experienced consultants, various clients and our McKinsey colleagues. nationalities and different academic and professional backgrounds and skills: for us, mixed teams are standard procedure. Our experience shows that diversity creates Impact the productive atmosphere that is a prerequisite for Our goal is to achieve the greatest possible impact for innovative solutions and an inspiring work environment our clients. The approaches we develop are uniquely for everyone. tailored for each client situation. We are not interested in off-the-shelf answers. Instead, we find solutions that are Training creative, pragmatic, and viable for the long term, keeping We also take targeted and intensive actions continually our eyes fixed on improving our clients’ performance. to develop both our teams and every single consultant. Thanks to our commitment to capability building, our Lasting success consultants can choose from a broad spectrum of Our solutions are designed for ongoing impact. We work training and coaching opportunities to develop their closely with our clients’ employees, not only to solve group or individual as well as technical skills. Every problems, but also to coach and train them – giving them consultant is free to devote several days per year the knowledge and skills they need to implement and to this purpose. continue to develop solutions on their own. Confidentiality Top-management perspective Earning and winning the trust of our clients is our highest Successful solutions start at the top. Real change is priority. We treat all client data and information with the never possible without the backing of the company’s strictest confidentiality, both during a project and once leaders and their willingness to take responsibility. it has been completed. For this reason, we take a top-management perspective when analyzing and solving problems and work Independence primarily with decision makers from upper and We advise our clients to the best of our ability and middle management. knowledge, maintaining our independence and objectivity at all times. When necessary, we are Expertise willing to address unpleasant truths. Our capital consists of knowledge and ideas. We have developed a number of tools and techniques to build the skills crucial for our work. Every year Service lines we invest a significant fraction of our revenue in the Successful solutions start at Our distinctiveness comes as systematic creation, development, and communication the top. Real change is never of knowledge. possible without the backing of much from the breadth of our Global network the company’s leaders and their Our practice is backed by a network of consultants expertise as from its depth. around the globe who together possess a unique willingness to take responsibility. wealth of knowledge and experience in all regions and industries. They support our consultant teams by answering in-depth questions on specific industry or functional topics. Functional service lines within the Operations Practice The tasks that make up the field of Operations Capital Productivity We help companies apply lean Manufacturing are as extensive as they are diverse. Together, our We help our clients in capital-intensive industries to Today, companies have to deal with volatile markets consultants have deep expertise across the full range grow profitably by maximizing the value of their capital principles to their support functions and severe price pressure. To manufacture profitably of Operations topics: product development, capital expenditure investments, both at the individual project to improve efficiency dramatically. in this environment, they must develop an operating productivity, purchasing and supply management, level and across entire project portfolios. system that is highly efficient and able to adjust swiftly manufacturing, service operations, supply chain to changes in demand. We provide owners or developers with an unbiased Purchasing and Supply Management management, implementation, and quality, compliance assessment of the readiness of their projects to proceed, Smart purchasing practices have a fundamental effect The Manufacturing service line helps clients to achieve and remediation. Our distinctiveness comes as much helping them to make better informed funding decisions on companies’ costs and quality, and hence their rapid and lasting performance improvements. Starting from the breadth of our expertise as from its depth. for capital projects by applying the same analytical rigor profitability. Purchasing decisions also play a critical with the principles of lean, we help companies to build We recognize that our clients’ operations are highly to capital investment projects that they do to mergers strategic role, enabling access to new technologies and the right operating systems, the supporting management interdependent, and we adopt an integrated approach and acquisitions. controlling supply risks. The Purchasing and Supply infrastructures and the right mindset in the organization. when helping them, diagnosing issues across regional Management service line helps clients build competitive and functional boundaries and then proposing changes We work closely with owners, developers, and We help clients from all types of industries – airlines, advantage through sustainable world-class purchasing wherever they will deliver the most impact. contractors to optimize design, reduce costs, and enable manufacturing companies, utilities, and even hospitals – and supply management capabilities, addressing faster construction. By doing this we help companies to apply these lean principles and philosophies and drive all external spend. maximize the value of large capital projects and increase business performance. The Manufacturing service line Product Development the predictability of their outcome. We also build our Our approach covers the entire strategic sourcing value supports all areas of our clients’ operations, including The Product Development service line has developed clients’ capabilities, helping them to develop world-class chain, including supplier selection, management, and classical shop-floor lean transformations, improving field deep expertise in nearly every aspect of the product capital project organizations and operating systems. development; the sourcing of innovation, products, and force effectiveness, optimizing back-office operations, development function. We help clients achieve profitable services; performance transformation of the purchasing accelerating warehouse logistics or driving overall growth by improving the productivity and effectiveness Our work draws on our deep industry insights, and and supply management function; global sourcing; equipment effectiveness, just to mention a few. of their product development system and by working on knowledge and relevant expertise from across the organizational changes, and process improvements. with them to create higher-value products and services Operations Practice – like our procurement and lean and more attractive product lines. manufacturing skills – and from other parts of the firm – We adopt a highly collaborative and hands-on style like the Risk and Organization Practices. with our clients to solve their most important issues Better research and development functions depend in purchasing and supply management. We place special on staff with superior competence and capabilities. emphasis on total cost of ownership. Our teams also They need to integrate complex and diverse activities develop integrated programs from a unique collection smoothly, both within the organization and beyond in We recognize that our clients’ of proven, tailored problem-solving tools. their supply networks. And they need to ensure they operations are highly interdependent, are devoting their efforts to smart products that will and we adopt an integrated approach deliver maximum value. We help companies to transform their R&D functions and build capabilities to achieve when helping them, diagnosing and sustain these objectives. issues across regional and functional Product development is a global business, and we boundaries and then proposing also help our clients to meet the challenges of changes wherever they will deliver globalization: developing products for diverse and rapidly changing markets, making the best use of R&D the most impact. talent and resources wherever in the world they are found, and collaborating seamlessly across functional, geographic and corporate borders. Service Operations Supply Chain Management McKinsey Implementation We apply our core skills in delivering The Service Operations service line helps companies in Complex, sophisticated supply chains knit the global McKinsey Implementation is specifically designed to all service sectors, from banking to telecommunications economy together. The Supply Chain Management help clients put improvement strategies into practice the business transformation and and from high-tech to retail, to use their service offerings service line helps our clients make significant throughout their organizations. By working with and building clients’ management as a source of competitive advantage and to deliver the improvements in customer service while reducing through the line, we make sure clients get sustained capability in the areas of lean best service in the most efficient and effective way. invested capital and cost by transforming and optimizing financial impact, repeatable, scalable operating their supply chains from end to end. processes, and new and stronger skills embedded manufacturing, supply chain We help our customers design, transform, refine, where they are needed. We support client senior leaders management, purchasing, and and improve their full spectrum of service operations. Supply chain projects encompass strategy and and line managers mostly through long-term coaching Our work encompasses process optimization in front- transformation, supply chain planning, process and product development. and capability building. The distinctive experience and line operations in retail stores and bank branches, network optimization, IT, and operational efficiency. influencing skills of our practitioners ensure that our back-office and transaction processing operations, A project might involve turning around the global tailored programs not only quickly deliver results but are Quality, Compliance, and Remediation after sales service, support and maintenance, distribution network of a manufacturer in order to also “built to last,” with clients well-equipped to support customer service operations, and call centers. improve service and free up working capital, optimizing In a world of increasing complexity, quality is an and improve the new way of working. We also support our clients at a strategic level, supplier-to-store logistics in retail, or introducing global often untapped source of competitive advantage. helping them choose the best service offerings for supply chain planning processes. To achieve this, we contribute to diagnosing symptoms We help our clients achieve significant and sustainable their customers and deliver them at the right level. of value leakage (e.g., opportunities not converted or improvements in their quality performance and Supply chain work involves the use of cutting-edge benefits not sustained) and the client organization’s customer satisfaction. By architecting quality and The services companies deliver internally are also analytical tools for planning, network and logistics basic effectiveness in delivering and sustaining compliance transformations, we help to uphold the an important part of our work. Corporations rely on optimization problems, but we also put major emphasis change. We then guide clients on setting up the right license to operate and deliver dramatic impact on their support functions such as human resources on hands-on transformation and capability building. operating system and management infrastructure and reduced cost of quality as well as increased revenues. or controlling in order to manage their staff and their For example, we work hand in hand with client planning on encouraging the right mindsets and behaviors. At finances or to defend their intellectual property. personnel to implement new planning processes We architect and conduct transformations in a variety client site we are typically responsible for the entire These support functions are growing in importance, or with warehouse personnel to transform operations of industries, from highly regulated industries like implementation project, including project management, both as targets for efficiency improvement and in their facilities. pharma and medical devices to advanced manufacturing running the program office, and coaching and training because of their strategic significance in managing industries such as automotive and aerospace. Our employees at all levels. We apply our core skills in complexity, enabling organizational flexibility, transformations cover all aspects of the value chain delivering the business transformation and building and creating competitive advantages. Operations Excellence Program (OEP) and product lifecycle, from product development to clients’ management capability in the areas of lean A unique two-year training program, the Operations procurement and manufacturing to sales and service. The Service Operations service line works with the manufacturing, supply chain management, purchasing, Excellence Program develops our consultants as We help to ensure that customer expectations are full range of support functions, including human and product development. We support clients in all specialists in operations excellence. Unique in the reliably met or exceeded at every touch point. resources, IT, legal, sales, and other general and types of industries from mining and manufacturing to consulting industry, the OEP combines a rigorous administrative functions. Our work can range banking and retail sales. This gives us the opportunity Quality and Compliance work includes all phases theoretical foundation, taught by some of the most from focused optimization of single functions to work closely together with other experts and build up and aspects of a transformation such as performing experienced practitioners in the world, with intense to full-scale, multi-year transformations of a functional skills in various areas. The overall benefits for the initial diagnostic and performance benchmarking, hands-on work on real client transformation projects. company’s complete administrative resources. clients are truly best practice – rapid, integrated change developing quality and compliance strategies, Consultants work closely with clients at all levels and backed up by the leadership capability and global fostering a quality culture, and optimizing the quality in many different industries. Over the past 15 years expertise only McKinsey can deliver. management system holistically, including processes, this hugely successful program has been expanded organization, KPIs, as well as mindsets and capabilities. to include nine training centers in London, Lyon, Hamburg, Munich, Gothenburg, Madrid, Moscow, Dubai, We are now also delivering a full range of compliance and Johannesburg. services – from crisis response to remediation with focus on business needs and priorities to recovery and sustainable improvement. Pace setters In addition to serving clients directly, our consultants are involved in many groundbreaking initiatives that make our practice a pace setter in a number of areas. Setting the pace

In addition to serving clients directly, our consultants Global Sourcing Centers Supply Chain Management Center Design-to-Value Labs (DtV) are involved in many groundbreaking initiatives that make Our clients conduct business around the world. of Competence (COC) Design-to-Value is an integrated approach that helps our practice a pace setter in a number of areas. For many, the ability to source products and The SCM CoC team consists of practitioners with companies develop an attractive product offering. services from best-cost countries is becoming deep supply chain management and analytics Design-to-Value optimizes market coverage, product increasingly important. Our Global Sourcing expertise (typically MBA/Mtech with three-five years margin, quality, operational complexity, and innovation. Model Factories Centers in Poland, India, China, Mexico, and Brazil of pre-McKinsey experience in SCM/Analytics). In our nine DtV labs located in Munich, London, To help guide our clients into new territory, our practice are prepared to help them on this journey. Currently the team has eight CoC experts with Wroclaw, Chicago, Atlanta, Silicon Valley, Taipei, is currently cooperating with academic institutions in many years of SCM and analytical experience. Chennai, and Delhi, our Product Development experts Germany, France, Italy, and the Netherlands on different The sourcing specialists in our Sourcing Centers help clients identify and implement ideas to increase projects: the Center for Industrial Productivity (CiP) possess unique expertise in markets, industries, and We employ a proprietary 360-degree diagnosis customer value while lowering total product costs. in Darmstadt, Germany; the Green Model Factory in suppliers in their regions. They can help clients decide methodology to generate quick insights into the In the labs, client products – ranging from laptops Munich, Germany; the Model Warehouse in Karlsruhe, which categories of materials are best suited to sourcing performance assessment of clients’ supply chains. and refrigerators to gas pumps, chocolate bars, and Germany; the Institute for Operational Excellence (INEXO) from their respective region. The specialists work with Often, we follow up with deep-dive SCM diagnosis. ballpoint pens – are benchmarked against competing in Lyon, France; the Lean and Education Research clients to identify and select new suppliers, provide We help our clients with advanced supply chain modeling products, assessed from the customer perspective Network (LEArN) in Amsterdam, the Netherlands; and the support during the offer and negotiation phases, and are approaches, using off-the-shelf models and tools. We and later torn apart piece by piece to identify and Lean Experience Factory (LEF) in Venice, Italy. instrumental in setting up local purchasing organizations. also develop custom models for SCM situations on a optimize the cost of each individual component. Unlike traditional corporate training programs, McKinsey number of platforms, depending on clients’ needs. More than 500 technical consultants are members Model Factories create opportunities for experiential Working on a real production process, We provide support in the implementation of supply of our “design-to-value labs”. To date, they have learning – people actively practicing skills, rather than chain improvement projects, and we help our clients to analyzed more than 1.500 products from a wide range sitting in a classroom. Participants spend more than 80 students can try out their energy- develop supply chain performance dashboards to give of industries. The results speak for themselves: by percent of their time in realistic work settings, including saving ideas step by step and directly them real-time visibility of their supply chain operations. increasing customer value and reducing product cost, those that mimic factories, offices, or even a real-life call test how well they work. clients can typically increase their margin by 15 percent. center. They tackle real-time challenges similar to those The SCM CoC has served more than 65 clients that occur in the field, such as long changeover times on across the globe in the last 24 months alone. production lines or excessive wait times at call centers. McKinsey Capability Center Participants collaborate to solve problems, sometimes The McKinsey Capability Center (MCC) is McKinsey implementing multiple strategies. By creating a safe We help our clients with advanced & Company’s learning facility, helping our clients to environment for experimentation, the training atmosphere supply chain modeling approaches, scale and sustain their business transformation efforts encourages teams to propose bold, innovative solutions using off-the-shelf models and by developing the capabilities of their employees. The that they might hesitate to suggest in the field. tools. We also develop custom MCC uses an experiential learning approach with a unique set of highly interactive capability building models for SCM situations modules. Each module immerses participants in on a number of platforms, realistic environments that facilitate learning by doing depending on clients’ needs. through hands-on experience in real-life simulations. The MCC applies state-of-the-art McKinsey knowledge and expertise from different industries and functions to help participants learn how to improve effectiveness and efficiency in their own organizations. Clients can study a range of different topics, including Supply Chain, Lean Manufacturing, Service Operations, Product Development, Sourcing, and Energy Productivity. Who we are “The process of gaining the client’s trust and becoming recognized as a thought partner is intensely rewarding.” CARLO, DIEGO, RODRIGO, JOHN, Our people UNITED KINGDOM GERMANY FRANCE UNITED KINGDOM Position before McKinsey: Position before McKinsey: Position before McKinsey: Position before McKinsey: Senior Business Global Commodity Manager Plant Manager Supplier Development Engineer Improvement Manager “I was initially surprised by how “Just two days after joining “After studying Engineering, “I joined McKinsey after eight much time all members of the I was already driving a big work Economics, and Management years of business experience practice dedicate to activities not stream for a major steel producer. at university, I went into mainly as a Six Sigma directly connected to clients, but The support from the Operations manufacturing – initially in professional in various industries soon realized that this is what community, with people that are can-making and then the from oil and gas to financial makes us distinctive. I especially always ready to help when you automotive industry. However, services. Joining the McKinsey appreciate the huge amount reach out to them, made the I found the level of challenge and Service Operations service line of knowledge that exists in the transition much easier. pace of progression frustratingly was just the perfect fit. It helped practice and the willingness slow. And so after five years, me learn from bright people, of each and every member to I have had the opportunity to I decided to try something broaden my experience, and share their experiences. When see the birth and growth of different and joined McKinsey follow my passion for Operations I approached my first client a full-fledged transformation at the Production Systems to the next level. project, I felt that I could hit the journey at a client, helping Design Center in 1998. In some ground running. them from the initial discovery ways, I was a reluctant recruit, The learning curve has been phase, through the start of the having preferred industry over amazing and quite challenging In Operations in particular, journey and the development the service sector. In fact, especially in the first few months: you often talk to people that of their internal capabilities, to I soon found I could have a a completely different way of have been in the business for the rollout to other divisions. much greater impact influencing working from anything I had years and believe they have seen Looking at their success, at the change as an outsider than experienced before. But if you it all. The process of gaining cultural change that has been I could from the inside. are open and prepared to learn the client’s trust and becoming achieved, and establishing a and change, there is no better recognized as a thought partner long-term relationship with them I was the very first recruit to our way to grow and develop your is intensely rewarding.” by moving from consultant to first Production Systems Design knowledge skills and passion.” trusted thought partner, is the Center (we now have several most rewarding professional around the world). It was very “The learning curve has been amazing and quite experience that I have had.” exciting to help build something new and innovative within challenging especially in the first few months: McKinsey. So I loved it from the a completely different way of working from start, defining our approach to anything I had experienced before.” “Our first project ever was at a small, privately transforming operations and > owned business on a single site, which meant that engaging the workforce to make we really could redesign almost every aspect of sure that improvements were the process and the way the place worked. It was sustainable. Our first project > a fantastic learning experience. ” ever was at a small, privately owned business on a single site, which meant that we really could redesign almost every aspect of the process and the way the place worked. It was a fantastic learning experience.” MIA, FABRICE, PAVEL, JOAO, SWEDEN BELGIUM RUSSIA SOUTH AFRICA Position before McKinsey: Position before McKinsey: Position before McKinsey: Position before McKinsey: E-Supply Chain Manager Manager Production Project Manager – Lean Six Project Manager Engineering Sigma Black Belt “From Day 1 with McKinsey “With a passion for capital I experienced a warm and “In my early months I realized “After seven years of professional productivity, I’ve been extremely welcoming attitude from that I needed to adapt my experience I wanted changes, fortunate in my time with everyone around me – from the behavior from a senior manager wanted to try myself in different McKinsey to work on some Operations practice, the local to a McKinsey consultant. industries, do something exciting, of the largest capital projects office, and others. For someone passionate about learn new things. Work at and portfolios in the world’s action, it was very tempting McKinsey has exceeded all my energy, petroleum, and mining The first two weeks of training to take the topics into my own expectations – it is a constant sectors. It’s a very personal equipped me with a lot of useful hands rather than guide the learning process, and the variety reward to read the local business knowledge and connected me to clients to action. But thanks of projects that I can do means newspapers and know the role friends who have since then been to great feedback from my I never get bored. that McKinsey is playing in these an important part of my network. colleagues, I quickly learned topical projects. At the end of the training I was to lead from behind with great My first project was in the woods staffed to my first project, which results and personal satisfaction. of Siberia with a team of loggers. McKinsey has offered me huge was a purchasing transformation It’s gratifying to see people move Once the car broke down and we learning and growth on every for a Scandinavian client. The forward with my input. had to walk 10 km through the project I’ve been involved with. McKinsey team helped me make forest and across a swamp. Then I’ve learned as much working my first weeks a smooth ride, As the father of two children aged we had to build a fire to warm up side-by-side with executives on and immediate contacts with 7 and 10, I took extreme care to while waiting for a car to pass by country-shaping challenges as I several colleagues from the preserve my personal life and on the deserted road and pick have from the very experienced, Operations Practice made me made it back to the office most us up. I made really good friends global McKinsey network. feel at home. Since then I have Fridays. Thanks to this high level with the team that day, and the been continuously impressed of focus (from early on) to ensure workshop that we had in the I’ve been very fortunate to by the extensive knowledge that my children would not be woods by the fire was my most manage my lifestyle closely. My and the supportive atmosphere negatively affected by my new successful one. wife has her own professional throughout McKinsey.” working style, I have increased career in medicine. McKinsey the quality of my relationships The Operations practice in has offered me support and with them and am enjoying McKinsey is unique, because it is sufficient flexibility to balance the moments we have together not enough just to prepare a nice our complicated schedules “The McKinsey team helped me make my first more than I did during my presentation with great ideas. We wherever possible.” weeks a smooth ride, and immediate contacts previous job.” have to be there with our client, with several colleagues from the Operations working together to implement Practice made me feel at home.” our ideas and make sure they > really bring the expected results.”

“McKinsey has offered me huge learning and growth on every project I’ve been involved with. I’ve learned as much working side-by-side with executives on country- > shaping challenges as I have from the very experienced, global McKinsey network.” Why join us

Becoming a consultant can be a decisive career move. Work with the best Exciting, varied topics and questions, new experiences You will find a network of highly inspiring and motivated and diverse opportunities to learn, an international colleagues at McKinsey. All these diverse individuals environment, and contact to the top managers of leading share a common curiosity and interest in a wide variety of companies – these are only a few of the advantages business, social, cultural, and scientific issues. And they consultants enjoy. are all passionate about being team players. Rapid development Make a real difference Becoming a McKinsey consultant means development At McKinsey, you don’t just have a chance to make opportunities and – for exceptional performers – rapid a difference – you have an obligation. Because you advancement. Unlike most employers in industry, regularly work with new clients and topics, you McKinsey offers you a precisely defined career and have many opportunities to develop quickly, both development path. professionally and personally. Along the way, close mentoring and coaching – often by partners – will help you find your way and build your Our close working relationships with skills, develop a personal network, and draw on the many leading national and international know-how of your colleagues. Thanks to this mixture companies mean your access to of challenges and support, you will find yourself on a uniquely steep learning curve. impressions and experiences – as Operate at the top management level well as development and career Starting on your very first day at McKinsey, you will be opportunities – is virtually unlimited. a full member of a project team working directly with the top managers of one of our clients to solve strategic and operational problems. Our close working relationships with many leading national and international companies mean your access to impressions and experiences – as well as development and career opportunities – is virtually unlimited. Perfect for YOU The broadest range of opportunities Unlike most employers in At McKinsey, you are generally staffed to the projects of your choice subject to availability, and all industries industry, McKinsey offers are open to you. As an experienced hire with relevant professional experience or a consultant within our you a precisely defined career network, you support clients around the world, working and development path. with international teams on exciting, varied tasks. The ideal candidate

We are looking for exceptional people to join When joining us you receive an our Operations practice. individually tailored career offer based In addition to the skills and abilities we look for in all on your experiences, strengths, McKinsey consultants – problem solving, leadership, and the drive to achieve personal impact – an Operations and preferences. With growing practice consultant should be able to demonstrate performance and responsibility, impressive achievements and several years of you have the opportunity to experience in areas such as lean manufacturing, product development, supply chain and logistics, accelerate your career. procurement, sales transformation or total cost of ownership. You should demonstrate a passion for tackling operational challenges and the willingness to develop and share operations knowledge. Your qualifications should include an excellent academic record. You should bring to the table outstanding analytical and conceptual skills, initiative, creativity, and the ability to enjoy working alone as well as in a team. When joining us, you receive an individually tailored career offer based on your experiences, strengths, and preferences. With growing performance and responsibility, you have the opportunity to accelerate your career. Perfect for US You should bring to the table outstanding analytical and conceptual skills, initiative, creativity, and the ability to enjoy working alone as well as in a team. How to apply

McKinsey invites applications for consulting positions In addition, if we decide to invite you to interviews, throughout the year. If you would like to apply to you will be contacted by one of our consultants, the Operations Practice, you may do so online, who will be your “candidate coach.” Your coach will which is our preferred method, or by post or e-mail. help you understand what we do in our interviews, Guidance on how to apply, along with tips on writing your why we do it, and how you can best prepare for it. résumé or CV, can be found on our careers website. Our goal is to provide you with the advice you need to perform at your highest possible level. Short-listed candidates should expect two rounds of interviews, including several interviews per round that If this sounds exciting to you, and you fit the profile focus on your technical and general consulting skills. we have described, then we look forward to receiving Each interview round will include discussion of a typical your application. McKinsey business problem or case study. Sample case The map below shows all our offices around the projects and further details about interview preparation, world. Successful candidates will be free to choose along with tips on how you can realize your full potential their preferred office location, within the country as a candidate, are provided on our careers website. to which they apply.

McKinsey Make contact International Offices McKinsey invites applications Abu Dhabi Bogotá Chicago Geneva Kiev Melbourne New York Santiago Stuttgart Addis Ababa Boston Cleveland Gothenburg Kuala Lumpur Mexico City Oslo São Paulo Sydney for consulting positions Amsterdam Bratislava Cologne Gurgaon Lagos Miami Paris Seattle Taipei Antwerp Brussels Copenhagen Hamburg Lima Milan Perth Seoul Tel Aviv Astana Bucharest Dallas Hanoi Lisbon Minneapolis Philadelphia Shanghai Tokyo throughout the year. Athens Budapest Denver Helsinki London Monterrey Pittsburgh Shenzhen Toronto Atlanta Buenos Aires Detroit Hong Kong Luanda Montréal Prague Silicon Valley Vienna Bangalore Cairo Doha Houston Luxembourg Moscow Rio de Janeiro Singapore Warsaw Bangkok Calgary Dubai Istanbul Lyon Mumbai Riyadh Southern Washington DC Barcelona Casablanca Dublin Jakarta Madrid Munich Rome California Zagreb Beijing Charlotte Dusseldorf Johannesburg Manama Nairobi Salvador Stamford Zurich Berlin Chennai Frankfurt Karachi Manila New Jersey San Francisco Stockholm Contact us

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