<<

REPORT 2019

CORPORATE SOCIAL RESPONSIBILITY

SUSTAINABILITY IN FOCUS CONTENTS

4 INTRODUCTION FOREWORD INTRODUCTION WHO WE ARE

12 WHY SUSTAINABILITY MATTERS ENVIRONMENTAL FACTORS REGULATORY FACTORS SOURCING

We take our commitment to responsible care 20 SUSTAINABILITY AT seriously. Loparex’s core value towards safety, health and the environment extends beyond our LOPAREX company’s boundaries. With our approach to good SOCIAL RESPONSIBILITY stewardship, we take great care when designing ECONOMIC RESPONSIBILITY and manufacturing our products to ensure that they ENVIRONMENTAL RESPONSIBILITY minimize the impact to the environment. This starts with the selection of the raw materials, continues with the production and converting, and ends with 34 ensuring appropriate use by our customers. In collaboration with our customers, we are constantly OPERATIONS looking for environmentally friendly solutions.

SOCIAL RESPONSIBILITY Simon Medley ECONOMIC RESPONSIBILITY CEO, Loparex ENVIRONMENTAL RESPONSIBILITY

56 OUTLOOK

2 CSR 2019 | INTRODUCTION 3 INTRODUCTION

As a global leader in the release liner industry, Loparex strives to promote and maintain sustainable business practices for the benefit of our customers, suppliers, employees, and the communities in which we operate. This commitment is consistently reflected in our actions as a company, and is an integral part of our identity.

This report is intended to provide a clear overview into how we as an organization engage with the topic of sustainability, with particular focus on our Forchheim operations in . It describes our philosophies, our programs, and our successes to date, and lays out our plans to further strengthen our achievements in these areas.

This report can be found online at www.loparex.com

4 CSR 2019 | INTRODUCTION CSR 2019 | INTRODUCTION 5 Apeldoorn, The Netherlands

Hammond, Wisconsin Forchheim, Germany

Shanghai, China Malvern, Pennsylvania Eden, North Carolina

Cary, North Carolina Silvassa, India Mumbai, India lowa City, lowa Guangzhou, China WHO WE ARE WE WHO

2 Over 2.7B m 8 4 2 50+ Annual 2,000 Manufacturing Sales Technology Countries Production Employees Facilities Centers Centers Served

6 CSR 2019 | INTRODUCTION CSR 2019 | INTRODUCTION 7 ADVANCED RELEASE CONSUMER & GRAPHICS SOLUTIONS SOLUTIONS

We serve customers with in-depth supplies technically sophisticated and The Consumer & Graphics Solutions ­application-oriented design. We also technical expertise and industry-­ demanding end markets, leveraging division offers high-quality engineered supply a broad range of specialized leading technology in eight distinct ­Loparex’s extensive in-house expertise products for end consumer-focused markets, ranging from book lamination sectors across two divisions. Our in ­silicone release, embossing, and industries worldwide, ­combining to trenchless sewer maintenance and Advanced Release Solutions ­division liner technology.­ cost-effective production with refurbishment.

BUILDING & TAPES & GRAPHICS CONSTRUCTION CONVERTING HYGIENE

GENERAL & HEALTH CARE COMPOSITES LABELS DEVELOPING

8 CSR 2019 | INTRODUCTION CSR 2019 | INTRODUCTION 9 PRODUCTION CAPABILITIES

Loparex operates production sites in the United States, Germany, the ­Netherlands, India, and China. ­Collectively, these locations cover a full range of capabilities, from film ­extrusion to ­coating, curing, ­converting, ­printing, and packaging.

Our on-site teams also provide customers with design and project management support, and can ­address issues such as R&D, IP needs, and regulatory guidance.

VALUE CREATION

PRODUCT OFFERINGS Loparex takes a collaborative approach to value creation. We offer our customers competitive We are proud to offer the industry‘s and poly-coated films in thicknesses advantages through new product most expansive portfolio of paper and from 10 to 1000 µm. We have in-house features and technology and film solutions. Loparex’s product range blown and cast extrusion capabilities manufacturing efficiency via includes direct coated and poly-coated for films up to 9 layers, and supply a an integrated supply chain and papers in weights from 25 to 392 full range of standard and specialty optimized production network. This, gsm, and blown, cast, direct coated, paper-based products. coupled with deep knowledge of applications, markets, and material science, has made us the release liner solutions provider of choice the world over.

10 CSR 2019 | INTRODUCTION CSR 2019 | INTRODUCTION 11 WHY SUSTAINABILITY MATTERS

As a producer of plastics and paper The mainstreaming of these topics products, Loparex is at the front line has been further accelerated by of a complex and rapidly evolving the emergence of environmentally debate regarding sustainability and focused grassroots movements corporate social responsibility. The such as Break Free From Plastic role manufacturing plays in climate and ­Fridays for Future, as well as change has come under particular ­national labor campaigns like the public scrutiny over the past decade, Fight for 15 in the United States. as have issues regarding plastic These are expected to create new waste, pollution, and responsible legislative and market dynamics. forest stewardship. Loparex is an industry leader. As Labor topics like workforce such, we also believe we have a protections and fair wages have also responsibility to lead by example. moved to the forefront as the global Our core values, and the actions we economy pivots towards new forms take to promote more equitable and of employment. The impact of the sustainable ways of working, are not COVID-19 pandemic in particular only shared by our sites worldwide, has highlighted the risks faced by but carry over to our partners and workers across the supply chain, suppliers as well. We face these and raises important questions as to emerging challenges together, how businesses can help safeguard playing our part in shaping a positive their employees in times of crisis. future.

12 CSR 2019 | WHY SUSTAINABILITY MATTERS CSR 2019 | WHY SUSTAINABILITY MATTERS 13 ENVIRONMENTAL FACTORS 81 percent of global 73 percent say 37 percent are consumers feel it is that they were willing to pay “extremely important“ Globally, public sentiment towards emissions and punish polluters. The likely to change ­higher-than-normal or “very important“ environmental issues has sharpened, latter represents another ­important their consumption­ prices in order to for businesses to fueled by a growing concern towards change in public attitude: the idea that habits to reduce have a product ­implement measures­ climate change issues and amplified ­environmental issues are not only a ­environmental with sustainable to improve the by the mass-communication priority, but a genuine emergency that ­impact. ­materials. capabilities of social media platforms must be addressed accordingly. ­environment. such as ­Facebook and Twitter. This rising ­environmental awareness A 2019 poll commissioned by HOPE is increasingly being reflected in not Hate, a UK-based anti-racism purchasing behavior as consumers ­organization, surveyed more than place more emphasis­ on goods with 1,000 people in the United Kingdom, sustainable materials and become Germany, Italy, Canada, Brazil, France, more educated about ethical sourcing. Poland, and the United States on their McKinsey & Company’s 2020 Global 37% attitudes towards climate change. Consumer Sentiment Survey found 81% 73% In seven out of eight countries, 79% of all consumers surveyed ­respondents listed climate change included sustainable packaging in their as their top concern. The majority purchasing decisions, while the CGS of respondents also stated that they 2019 Retail and Sustainability Survey were already seeing the direct impact reported that 68% of its US-based SOURCE: Nielsen, “The Education of climate change, and indicated their respondents rated sustainability as an of the Sustainable Mindset” (2018) support for tough measures to curb important factor in their purchases. Changes in general ­public opinion and chains, manufacturing practices, and specific ­consumer ­preferences have product portfolios. Furthermore, it created greater demand­ for sustain- is not uncommon to see buyers and SHIFTING ATTITUDES 100 able solutions among major paper suppliers working together to develop and plastic buyers, many of whom and execute sustainability plans. ­ In Gallup polling, the percentage are currently implementing their own of US-based respondents who sustainability programs. Companies that are able to act as said that protection of the environ- 50 a partner to their customers on this ment should be given priority over To accommodate this demand, promi- ­topic have a unique opportunity to economic growth, even at the risk 65% nent plastics and paper manufacturers forge new, stronger relationships. of harming the economy, rose from 41% have pivoted towards integrating and Companies that refuse to engage with 41 percent in 2011 to 65 percent in even encouraging sustainability in their it, on the other hand, risk being left 2019. 0 2011 2019 business model, overhauling supply behind by the market.

14 CSR 2019 | WHY SUSTAINABILITY MATTERS CSR 2019 | WHY SUSTAINABILITY MATTERS 15 now developing their own action plans to rethink how it produces goods and REGULATORY FACTORS for combatting climate change and how it manages available resources. safeguarding sustainability. Though One potential approach is that offered many of these policies are still in their by the circular economy, which Sustainability is also becoming more are the United­ Nations‘ Sustainable formative stages, the ­manufacturing envisions a new global economic prominent on a ­governmental level, Development Goals (SDG), which cover world must be increasingly prepared system built on three principles: with an increasing number of countries 17 areas ranging from gender equality committed to developing­ concrete to renewable energy. policies towards environmental­ protection and social ­responsi­bility. In For businesses, however, the most the aftermath of the COVID-19 ­crisis, significant guidance is being forged ensuring public health and ­safety will on a national and local level. In the become another key priority. European Union, a proposed European THE CIRCULAR ECONOMY MODEL Green Deal would make member In terms of reach, the most prominent states climate-neutral by 2050 by Designing out waste ­sustainability-oriented measure is the coupling new and revised legislation and pollution 2016 Paris Agreement, which sets on topics such as farming, building specific standards and targets for renovation, and biodiversity with Keeping products and emission reductions with the goal of support for related R&D projects. materials in use keeping average global temperatures­ Similar plans have been proposed in from rising more than 2 °C above pre- South Korea and the United States, Regenerating industrial levels. More comprehensive where individual states and cities are natural systems

Organizations such as the Ellen requires planning, investment, and – ­MacArthur Foundation charity most critically – time. Companies that have made the establishment and prepare for this shift ahead of time expansion of a circular economy a will have a smoother implementation central part of their mission. In this, and the ­opportunity to stake out first- they are supported by some of the mover advantages. Those that lag not world’s largest and most recognized only give up potential opportunities, brands, including Unilever, Google, and but may suffer lasting operational and Philips. However, such a transition financial consequences.

16 CSR 2019 | WHY SUSTAINABILITY MATTERS CSR 2019 | WHY SUSTAINABILITY MATTERS 17 EXTRACTION PROCESSING TRANSPORTATION

SOURCING

Sourcing represents a multifaceted ethical and sustainable sources, challenge for businesses pursuing but must also be in a position to sustainable practices. Depletion of provide appropriate information to resources is a major risk factor, and customers seeking the same. This resource usage must be managed requires a willingness to create the in line with the needs of future necessary level of transparency, as generations and ongoing economic well as a nuanced understanding of viability. The environmentally one’s own supply chain. sound extraction, processing, and transportation of raw materials is From a simple continuity standpoint, an equally key concern, as is the businesses must also make treatment and compensation of provisions for alternative sources workers involved in these critical of raw materials to avoid potential steps. bottlenecks and create security and certainty for their operations. Companies in the paper and plastics For multinational organizations in industry, which are manufacturers particular, single-source scenarios as well as suppliers themselves, pose a significant level of risk and must not only take necessary steps constrain a company’s ability to deal to ensure their inputs come from with unexpected challenges.

18 CSR 2019 | WHY SUSTAINABILITY MATTERS CSR 2019 | WHY SUSTAINABILITY MATTERS 19 SUSTAINABILITY AT LOPAREX

At Loparex, the concept of In each of these areas, Loparex has ­sustainability is built on three a clearly-defined philosophy and set core responsibilities collectively of principles, as well as concrete integral to our high standards as an programs for implementing these in organization. These are: all aspects of our operations.

To further ensure an effective Social Responsibility ­overarching strategy for  Health and safety,­ ethics, ­ sustainability topics, Loparex community engagement­ has appointed a full-time Global Sustainability Manager. This role allows us to coordinate the  Economic Responsibility development, implementation, Through the Global Sustainability These include the development of  Workforce development, promotion, and ­monitoring of Manager, Loparex also collaborates new recycling ­techniques, alternative ­responsible labor practices, ­environmental strategies­ and with ­governmental bodies, corporate materials, and production concepts ­quality management support Loparex customers in ­offices, consultancies, associations, that contribute to a circular ­economy reaching their own ­environmental and academic institutions and ­model. targets. The Manager works closely ­agencies that promote ecologically Environmental Responsibility with ­relevant department heads sustainable operations. In addition, Loparex has a ­number  Environmentally conscious across the Loparex organization, and of active development partnerships ­production, products, develops strategic plans, targets, From an innovation standpoint, with universities and start-ups in and practices­ and budgets in direct collaboration ­Loparex employs significant numbers the field of sustainability ­research. with senior Loparex management. of experienced specialists whose These activities allow ­Loparex to role it is to develop new technological promote long-term ­sustainability and ­approaches for more sustainable innovation, and ­create future benefits paper and plastic liner products. for our ­customers.

20 CSR 2019 | SUSTAINABILITY AT LOPAREX CSR 2019 | SUSTAINABILITY AT LOPAREX 21 SOCIAL RESPONSIBILITY

HEALTH AND SAFETY

Loparex strives to provide a clean, safe inherent in the working ­environment. and healthy working environment for We proactively and continuously all employees, contractors and visitors improve working conditions through at all sites and facilities, and to take a robust ­safety training ­program that necessary steps to ­prevent accidents includes behavior-­based safety, fire Occupational Safety specialists, ensuring a timely, targeted and injury to health by minimizing, so safety, risk ­protection, and electrical, Loparex operates with a zero incident response to any issues encountered far as reasonably practicable, any risks mechanical, and structural safety. mindset and a culture of compliance on site. Depending on the severity with strict workplace safety policies of the ­situation, additional crisis and procedures in place. Use of management teams can be formed ­personal protective equipment, at a ­regional and global level to allow including but not limited to, safety Loparex locations to strategically shoes, safety glasses, hearing ­coordinate with one another. protection, cut-resistant gloves, as well as extensive use of machine Communication guarding, and training on compliance Loparex takes a proactive approach with proper tools and procedures is a to safety on a daily basis through its requirement. Employees that may be practices, policies, and procedures. exposed to ­hazardous materials are Our employees are supported by trained on how to safely move, handle, dedicated teams driving a “zero and dispose of these materials. incident” culture that seeks to eliminate the risk of workplace injuries Emergency Preparedness & while ensuring compliance with Crisis Management federal and state health and safety Loparex identifies and assess potential regulations. By strengthening our workplace emergency situations and safety culture, we aim to empower one events, and minimizes their impact by another to work safely while improving implementing appropriate emergency quality and productivity. Procedures plans and response procedures. In and systems are in place throughout extraordinary crisis situations such our organization to prevent, manage, as those presented by the COVID-19 track, and report workplace injury ­pandemic, each manufacturing and illness, and keep all employees and office location will set up an apprised of emergency situations and emergency task force of qualified how to best respond to them.

22 CSR 2019 | SUSTAINABILITY AT LOPAREX CSR 2019 | SUSTAINABILITY AT LOPAREX 23 SOCIAL RESPONSIBILITY

ETHICS

Loparex complies with all applicable well as ethically correct performance. international, national and local laws, We do not tolerate corruption, bribery, rules and regulations, and respects price fixing or any other illegal acts international agreements. Responsible in our operations, and expect our business practices are essential for business partners to abide by these ensuring competitive and profitable as same principles. Antitrust directly reporting concerns of actual or Loparex complies with all applicable suspected fraud, harassment, safety antitrust laws. These laws require that violations or other wrongdoing without the we act independently and sell our the fear of retaliation. products fairly and honestly on the basis of price, quality and service. Conflicts of Interest Loparex exercises fair, objective, and Disclosure of Confidential Information impartial judgement in all business Loparex will not release confidential dealings. We avoid involvement in any information, discuss confidential transactions or activities that could matters or trade secrets with anyone be considered to be, or give rise to, a not employed by Loparex. conflict.

Performance of Contracts Privacy Loparex observes the laws, rules, Loparex shall protect the privacy and regulations which are applicable expectations of personal information to the acquisition of goods and of everyone with whom they conduct services by our customers, and we business, including customers, will compete fairly and ethically for suppliers, and employees. business opportunities. Employees involved in ­negotiation of contracts Gifts, Personal Benefits & with ­customers must ensure that all Entertainment statements and communication are Any offer, promise, grant or gift made accurate and truthful. by a business partner in connection with Loparex business must comply Employee Concerns with applicable laws and Loparex Loparex strives to create a culture ­policies, and must not create an where employees feel comfortable appearance of bad faith or impropriety.

24 CSR 2019 | SUSTAINABILITY AT LOPAREX CSR 2019 | SUSTAINABILITY AT LOPAREX 25 ECONOMIC RESPONSIBILITY

Loparex is a leading global however, we remain committed to high manufacturer of release liners, standards of labor, health & safety, the serving customers with in-depth environment, ethics, and quality. technical expertise and industry- leading production technology We actively seek business Freedom of Engagement ­holidays, leave and other time off is across operations in North America, relationships with partners who share Loparex strives to create a workplace­ granted companywide, consistent with Europe, India, and Asia. Loparex our values and promote the application in which there is mutual trust and time in service and local practices. seeks to ensure sustained growth of these high standards among those respect, and where every person and profitability. While doing so, with whom they do business. feels empowered to contribute to Equality of Opportunity & Support the ­performance and reputation of of Diversity and Inclusion our company. We ensure that all Loparex aims to promote ­employee LABOR ­employees enter the employment well-being and motivation, and relationship with us of their own ­provides opportunities for personal Loparex is dedicated to the protection any country in which Loparex has free will, and have the choice to and career development. We believe of human rights. We are a committed facilities, or in which Loparex conducts leave their ­employment of their own all people should be treated equally, equal opportunity employer, and abide business. This includes fundamentally volition. ­Employment offer letters and no direct or indirect discrimi­ by fair labor practices. We ensure avoiding forced labor, child labor, and agreements are written in the nation based on sex, age, ethnic origin, that our activities do not directly or ­modern slavery and/or trafficked labor, employee’s native language to nationality, religion, political opinion, indirectly violate human rights in and any form of discrimination. ensure employees understand their sexual orientation, or membership in employment terms. a union or collective bargaining unit is accepted. In recruiting, the focus is Young Workers on each person’s skills, competence, Loparex complies with all applicable and general suitability for the job. ­local laws regarding minimum ­hiring ­Application and recruitment processes age for employees in the ­countries it are open and transparent. operates in. In accordance with ILO guidelines, our policy is to employ no Harassment and Disciplinary Practices workers under the age of 15. Loparex does not tolerate any form of harassment, including gestures, Humane Treatment language and physical contact that is Loparex complies with all applicable sexual, coercive, threatening, hostile, laws and industry standards ­regarding abusive, or exploitative in any manner. a clean and safe workplace and Individuals who exhibit such ­behavior ­working hours, including overtime. during general work activity are subject Paid accrued annual vacation, to appropriate disciplinary action.

26 CSR 2019 | SUSTAINABILITY AT LOPAREX CSR 2019 | SUSTAINABILITY AT LOPAREX 27 LABOR METRICS

EMPLOYEES BY REGION

879 740 A PE M O ER R I U C E A S total employees =

A S 2049 I A - P A A I C D IF IN IC 166 264

AVERAGE EMPLOYEE TENURE IN YEARS

17 10 A PE M O ER R I U C E A S average tenure in years =

A

S I 10 A - P A A I C D IF IN IC 9 8

28 CSR 2019 | SUSTAINABILITY AT LOPAREX CSR 2019 | SUSTAINABILITY AT LOPAREX 29 ECONOMIC RESPONSIBILITY

QUALITY

Quality is the basic building block • Quality begins on a for the products of Loparex. It is our management level vision to make the name “Loparex”­ • Quality affects all employees ­synonymous with “world-class • Quality is built on risk-based ­products.” thinking and action • Quality is built on rapid and This vision is built on the following reliably implemented innovations principles: • Quality must be supported by demand and delivery planning • Quality is defined by • Quality means our customers’ needs continuous improvement Certifications Kata approach. The result is a • Quality means long-term • Quality is produced To ensure our quality policies are customized framework adapted to the customer relationships at appropriate costs consistenly implemented, all of specific needs of our business and Loparex’s global manufacturing customers. locations ­operate under­ a certified ISO 9001:2015 Quality Management InEx empowers individual employees System. to analyse the processes found in their day-to-day work and identify Integrated Excellence Initiative where improvements could be made. The Loparex Integrated Excellence Their managers in turn are expected (InEx) Initiative supplements to step into a “coaching” role, working Loparex’s quality policies by creating directly with the employee to create a mechanism for the continuous actionable solutions and build up their improvement of processes, products, skills and capabilities. Combining and services throughout the Loparex the knowledge and insights of the organization. The Initiative takes larger workforce with the higher-leveI a holistic approach to quality, and perspective of management creates combines tools and approaches from changes that can be understood, a range of management systems, accepted, and ­adopted at all levels in particular Total ­Productive of the organization, ensuring lasting Management (TPM) and the Toyota improvement.

30 CSR 2019 | SUSTAINABILITY AT LOPAREX CSR 2019 | SUSTAINABILITY AT LOPAREX 31 Paper Sourcing Policy compliance with all facets of ENVIRONMENTAL RESPONSIBILITY It is Loparex’s policy to maintain this policy, and updating relevant a commitment to the responsible information on file as evidence of sourcing of paper and to work solely such compliance It is Loparex corporate policy and minimization programs with suppliers who share these values. • Qualifying potential new vendors to lead, promote, and maintain • Reducing waste and finding Responsibly sourced paper will: in a way that is fully consistent with environmentally responsible practices alternative uses to minimize all facets of this policy for the benefit and protection of our material disposal • Contain fiber that is legally • Encouraging and supporting paper environment, customers, employees, • Reviewing environmental objectives harvested, sourced, transported, and suppliers to continuously improve and the communities in which we and monitoring performance exported from its country of origin and strive to become fully compliant operate. Loparex strives for continual • Ensuring security of supply • Contain fiber that is traceable with all facets of this policy improvement through the development to our customers through the supply chain to the of specific products and programs • Continuously investigating more source of harvest We are committed to working with our that minimize environmental impacts environmentally friendly materials • Comply with local regulations paper suppliers to ensure this policy throughout all processes along the and/or developing new products • Protect high conservation values, is fully implemented across our global supply chain. This is achieved by: with a lower environmental impact ­including intact forest landscapes network. and the protection of peatlands • Complying with applicable As a worldwide leader in the release • Protect high carbon stock areas Zero Landfill ­regulations and standards liner industry, Loparex is committed to and avoid conversion Loparex pursues a zero landfill policy • Focusing on material and working with our suppliers, ­customers, • Respect indigenous people’s rights across the entirety of its organization. energy efficiencies and employees to make sure this with free prior and informed consent Key aspects of this policy include • Supporting pollution prevention ­policy is met at all locations. • Respect and comply with all ­worker directing 99% of waste away from safety standards and labor and landfills at all sites, ensuring ­proper ­human rights regulations, including disposal of all hazardous waste, no forced or child labor systematically tracking greenhouse gas emissions, and targeted wasted Loparex will achieve this by: reduction measures at our corporate offices. • Continually communicating its expectations to paper suppliers and SmartWay® Certified other stakeholders, including its The SmartWay® Transportation employees Partnership was created in 2004 BILD • Soliciting reasonable evidence, by the United States Environment including appropriate documentation Protection Agency (EPA) to incentivize and, when requested, full trace­ businesses to improve their supply ability details, that its paper suppliers chain fuel efficiency. Loparex has been ­comply with all facets of this policy a SmartWay® Transport Partner since • Routinely conducting reviews and 2011, and continues to work with ­audits as necessary to ensure logistics partners to reduce emissions.

32 CSR 2019 | SUSTAINABILITY AT LOPAREX CSR 2019 | SUSTAINABILITY AT LOPAREX 33 FORCHHEIM OPERATIONS

The production site in Forchheim, of the end of 2019. A ­reputation Germany is the largest and oldest of as a global market leader and Loparex’s manufacturing locations, ­outstanding workforce development and a center of technical excellence ­programs have made Loparex a for extrusion, printing, coating, highly attractive ­option for young and embossing. It produces and people starting their career in one of converts polyolefin films for a the many technical and commercial variety of industries, in addition to professions trained at the site. As a housing a pilot production facility result, some local families have been and R&D laboratory for novel film working at the Forchheim plant for technologies. Since the plant was four ­consecutive generations. established in 1854, the city of Forchheim has grown up around Integrated Management Systems its manufacturing buildings, and are found at all levels, and are a close cooperation with the local crucial in delivering both high community has evolved from this. production quality and outstanding transparency. Their goal is to exceed As a whole, the Forchheim site is customers‘ expectations by driving the second largest employer in ongoing process improvements the region, with 750 employees as across the entire operation.

34 CSR 2019 | FORCHHEIM OPERATIONS CSR 2019 | FORCHHEIM OPERATIONS 35 FORCHHEIM OPERATIONS

INTEGRATED MANAGEMENT SYSTEMS

Five independently certified systems form the backbone of the Forchheim site‘s integrated management efforts.

ISO 9001 Quality Management System

ISO 14001 Environmental Management System

HACCP Hazard Analysis and Critical Control Points

ISO 45001 OSHAS 18001 Occupational In 2018, the site further strengthened its customers and partners, the ­Forchheim Occupational Health and Health and Safety commitment to sustainable operation plant has been a member of the Safety Assessment Series Management System by creating a department to coordinate Supplier ­Ethical Data Exchange (Sedex) sustainability efforts across all aspects since 2011, and is committed to ISO 50001 of production. The department‘s Sedex’s mission of driving more ethical Energy Management System mission is to define targets and metrics and responsible business practices for sustainability initiatives, build up across global supply chains. interdepartmental communication 1986 1999 2001 2003 2014 2018 NOW streams and centralized KPI reporting, As an early and consistent ­adopter and prepare reports on sustainability of sustainability measures with measures and goals. a decades-long­ commitment to ISO 14001 and 50001 in particular to find ways to reduce, reuse and/ ­responsible stewardship, Forchheim play an important role in ensuring or recycle films in internal production Trust is another important resource, is an excellent example of how environmentally sustainable production. processes, as well as the production and as critical as any resin to ­the site’s ­Loparex approaches these topics. For many years, the Forchheim plant processes of customers. A crucial long-term success. As a company, Many initiatives­ and policies first has carried out targeted ­waste and part of these efforts has been the ­Loparex believes in conducting implemented here will ultimately energy managemen alongside ongoing adoption of new biopolymer material business with integrity, and maintains carry over to the ­greater Loparex­ development of environmentally options to create films that are either stringent guidelines for employees, organization, and the site continues conscious product options. The biodegradable,­ manufactured from suppliers, and partners. To make to help define and enhanceLoparex’s ­ overarching goal has always been renewable resources, or both. these practices more transparent for sustainability strategy.

36 CSR 2019 | FORCHHEIM OPERATIONS CSR 2019 | FORCHHEIM OPERATIONS 37 SOCIAL RESPONSIBILITY

HEALTH & SAFETY

The Forchheim location began A strong emphasis is placed on ­near- operating according to the OHSAS miss reporting as a tool for ­improving 18001 Health and Safety Management overall safety. The Forchheim­ site System in 2003. In 2018, the site follows a ­philosophy based on the adopted a more comprehensive ISO Heinrich Incident­ Triangle,­ a model­ The core metric used to assess on-site site accidents at the plant are also 45001-based system, three years adapted from the work of ­industrial health and safety at Loparex locations documented in formal reports and ahead of the planned global phase- safety pioneer­ ­Herbert William is the Total Case Incident Rate distributed to the workforce. These out of the OHSAS 18001 standard. Heinrich (1886 – 1962). The Triangle (TCIR). TCIR measures the number of reports not only seek to identify the Like OHSAS 18001, the ISO 45001 holds that for every 300 near misses, workplace injury incidents framework focuses on the reduction of there are 29 minor injuries and 1 per 100 employees, and occupational injuries and diseases and major injury or death, and that in many ­represents a period of LOPAREX GLOBAL TCIR, 2016 – 2019 is based on a range of nationally and cases, incidents of varying severity approximately 200,000 internationally accepted guidelines, may share a common cause. By working hours. Unlike lost 5.0 including those defined by the ­reporting and reacting to near misses, time rates, TCIR captures ­International Labor Organization (ILO). it then becomes possible to anticipate all injuries regardless of and ­ultimately avoid more serious severity, and therefore The plant takes a multifaceted ­accidents. offers a significantly more ­approach to workplace safety, complete snapshot of a encompassing everything from For this reason, the plant encourages 2.5 production site’s overall ergonomic studies to responsible employees to take ownership over 4.15 safety record. machine ­operation. Employees are their work centers, identify potentially expected to be familiar with all safety dangerous situations, and report these Like other ­Loparex locations, 2.31 2.10 issues related to their role and undergo to their supervisors. By both educating Forchheim shares clear- 1.58 regular computerized training and employees on the importance of near- cut goals for TCIR and testing on these topics. Additional miss incidents and providing them 0 injury severity rates, training may be assigned as a result with the training needed to recognize 2016 2017 2018 2019 and is expected to drive of particular accidents or incidents, hazards and tools with which to alert improvements through gap ensuring employees do not repeat others, overall workforce safety can be analyses and implementing potentially dangerous mistakes. greatly enhanced. targeted and effective safety programs. Progress towards these causes of accidents, but also identify goals is tracked in monthly reports clear steps employees are expected to made available to all employees. On- take to avoid similar incidents in future.

38 CSR 2019 | FORCHHEIM OPERATIONS CSR 2019 | FORCHHEIM OPERATIONS 39 SOCIAL RESPONSIBILITY

Worker Health Initiatives ­diseases. The plant also has an in- The Forchheim site is invested in the house ­Cooperative Sports ­Collective long-term well-being of its workers, (BSG), which provides organized and provides a variety of resources to ­exercise and activity options for foster healthier living overall. ­Measures employees. BSG activities run the implemented include an on-site gamut from football to Nordic walking, doctor, twice-daily company exercise and have been part of company groups, regular Shiatsu massage culture for over 70 years. At current, therapy, weekly “fruit days,“ and free the BSG’s 14 groups have around 350 BILD VON DER ­screenings for potential health risks members, making it one of the largest such as ­respiratory and cardiovascular Collectives in the region. RENOVATIONSARBEIT?

BILD – GESUNDHEITSTAG?

Accessibility special needs. In one notable example, As an equal opportunity employer, a machine operator who completed his Loparex does not discriminate against apprenticeship at the factory became any employee or job applicant because paraplegic after suffering a motorcycle of race, color, religion, national origin, accident in 2012. To support his sex, physical or mental disability, or reintegration into the workplace, age. In the case of Forchheim, Loparex the plant invested in a new ground- significantly exceeds industry averages floor office with wheelchair access, and legally mandated minimums for elevator, and a dedicated “escape minority groups in Germany, ­including chair“ for ­emergency evacuation, disabled individuals. As a result, ultimately allowing him to return to the site makes particular efforts to work as a member of the Maintenance accommodate employees with department.

40 CSR 2019 | FORCHHEIM OPERATIONS CSR 2019 | FORCHHEIM OPERATIONS 41 SOCIAL RESPONSIBILITY COMMUNITY ENGAGEMENT As a leading employer and historical fixture in the city, the Forchheim site ETHICS – known locally simply as “Die Folie“ (The Film) – enjoys an extremely To safeguard the integrity of its local Compliance Department, which close relationship with its community. business and avert potentially confidentially processes all reports. Beyond educational opportunities for damaging situations, the Forchheim area students, it also offers financial site places a high priority on identifying The hotline serves to identify and support for local sporting clubs compliance violations. Since Loparex avoid major risks for the site. For this BILD -- WÜNSCHE- and event organizers. The factory is values an open company culture, reason, only notifications regarding currently a featured sponsor of the HC every interested party who is aware severe compliance violations are WAGEN -- VER- Forchheim 2011 women’s handball of compliance risks is encouraged accepted and processed here, WENDUNG MÖG- team, and previously sponsored SV to confide to an appropriate contact particularly those involving criminal LICH? Buckhofen‘s 11 – 13 youth football within the company, such as a business activity (e.g. acts of team. The plant has also provided supervisor, Human Resources, or corruption), antitrust violations, and funding for the circus performers‘ Loparex‘s compliance officer. data protection breaches. Accusations showcase ­ZirkArt and the Fränkische against a person can result in serious ­Schweiz-Marathon, which attracts The plant also offers a web-based consequences for them. Reporters thousands of runners, bikers, and whistleblower hotline for information are therefore requested only to share ­skaters to the area each year. on possible compliance violations information that they are convinced is related to the Forchheim site. This accurate, acting in good faith and to allows such information to be shared the best of their knowledge. Knowingly in a safe, confidential manner at any submitting false information can result Charitable Contributions places with friends and family. To time and from anywhere in the world. in prosecution under criminal and The Forchheim location makes a date, the project’s 1,300 volunteers Submitted tip-offs are forwarded to the labor laws. ­number of charitable contributions, have made over 1,500 wishes come most notably to Doctors Without true, supported by donations from ­Borders, which receives a yearly individuals and organizations. The ­donation as part of an annual Forchheim finance team was among ­Christmas outreach. The plant also the first donors to the Wünschewagen supports worthy local causes. Franken, which entered service in April 2019. Since 2014, the Arbeiter-­Samariter- Bund (ASB)’s Wünschewagen project­ Annual donations are also made to the has operated a fleet of specially Kinderhilfe , which provides equipped vehicles with which toys, games, and stuffed animals terminally ill and dying individuals to children’s hospitals and hospice across Germany can visit treasured facilities in the greater Forchheim area.

42 CSR 2019 | FORCHHEIM OPERATIONS CSR 2019 | FORCHHEIM OPERATIONS 43 ECONOMIC RESPONSIBILITY

LABOR

The Forchheim location trains young Apprenticeships are also available for professionals in a variety of blue- a variety of blue-collar occupations, collar and white-collar occupations, including flexoprinting specialists, Support for Students a prelude to full-fledged vocational and is the second-largest workforce electricians, and industrial and process The Forchheim location funds training, and can play an important role educator in the district. In 2019, the mechanics. In addition to making ­scholarships for gifted and in helping students make decisions site had 50 apprentices in sales and state-of-the-art machinery available talented engineering students about their future careers. technical fields. Many who train at the to trainees, the factory completely through the German government’s plant go on to full-time positions there, modernized its training workshop in Deutschlandstipendium (Germany Continuous Development and often remain with Loparex until 2016, which now includes wireless Stipend) program. The Stipend, which Continuous development is another retirement. access, laptops, projectors, and was introduced in 2011, acknowledges important facet of the Forchheim site’s dedicated presentation areas. top performers at state and state- labor policies, and has grown in both The site‘s three-year apprenticeship recognised universities, and provides scope and quality over the past 5 years. programs provide hands-on vocational The program is supported by the financing for them to pursue further Since 2014, the plant has partnered education that emphasizes hard ­ Chamber of studies. Here, the plant works in with the Volkshochschule (Adult skills and critical concepts such as ­Commerce (IHK), which honored the partnership with the Technische Education Center) Landkreis ­Forchheim occupational health and safety and ­Forchheim site for the quality of its Hochschule (Technical University) to give employees access to free and teamwork. White-collar trainees education in 2019. The plant’s trainees Georg Simon Ohm in Nürnberg, discounted classes in areas such as spend this time apprenticing in a have also acted as “Ausbildungs­ sponsoring ­promising students in computer training, foreign languages, variety of departments, learning Scouts“ (Training Scouts) for the IHK, Applied Technology and Chemistry. and reasoning and communication about disciplines such as materials touring local schools to share insights In 2019, the Forchheim site was skills. Weekly Business English management, sales, marketing, into the options and opportunities a recognized by the Federal Ministry courses are also available on-site, finance and accounting. vocational education offers. for Education and Research for its accommodating all skill levels from contributions to the program. beginner and up.

The plant also creates opportunity In 2017, the site appointed a full-time for younger students through specialist for Personnel Development its ­Schnupperpraktikum (Taster to create a more comprehensive Practicum). This gives students at local framework for employee education. schools the opportunity to spend a This resulted in the Sales Professional week exploring various departments, Program, which provides targeted learning about their day-to-day activities team-based training in crucial “soft“ and the skills and competencies behind skills such as negotiation, persuasive them. A Schnupperpraktikum is often communication, and product expertise.

44 CSR 2019 | FORCHHEIM OPERATIONS CSR 2019 | FORCHHEIM OPERATIONS 45 ECONOMIC RESPONSIBILITY

QUALITY

Quality is a central pillar of operations gradually expanding this to include a in Forchheim, and covers all aspects variety of other quality management of the customer experience. The site approaches and measures, such as 5S follows what it calls a “000/100 Vision,” and 6 Sigma. In 2017, this culminated meaning production with zero outages, in the launch of an program to zero unplanned machine downtime, establish comprehensive continuous and zero waste while simultaneously improvement processes (CIP) across achieving 100% satisfaction all levels and departments of the among stakeholders. The plant has organization, creating the framework operated under an ISO 9001 Quality that currently underpins Loparex’s Management System since 1986, ­Integrated Excellence Initiative. A rapid implementation of CIP sources of impurities and pollutants ­measures across the manufacturing in its end products, particularly those and administrative sides of the manufactured for markets such plant, fostered by dedicated training as Hygiene and Health Care. Since sessions, has created notable introducing the system, the plant has improvements in a comparatively short recorded zero product recalls due span of time. This was confirmed in to contaminated materials and zero 2019 when the site received a Silver workplace accidents resulting from Operational ­Excellence Award from material handling. the University of ‘s Center of Excellence for TPM (CETPM) for The Forchheim location’s quality its work, joining previous notable focus is consistently reflected in its awardees such as Continental and customer satisfaction metrics. A Daimler. Further underscoring the third-party survey of the site‘s major program’s success is the fact that the customers in Q1 2019 returned top plant was able to achieve the fastest rankings for reliability of product certification in the Award’s history. quality, with an average rating of 5.8 out 6. This in turn accounts for the As of 2001, Forchheim also used a plant‘s strong relationships with its top Hazard Analysis and Critical Control customers: here, the average business Points (HACCP) system to increase relationship is 15 years or longer, and material safety and eliminate potential average share of wallet is over 90%.

46 CSR 2019 | FORCHHEIM OPERATIONS CSR 2019 | FORCHHEIM OPERATIONS 47 ENVIRONMENTAL RESPONSIBILITY A HISTORY OF SUSTAINABILITY The Forchheim site‘s environmental sustainability efforts began in the For over 40 years, the Forchheim • Replacing traditional film products 1970s, and have continued to expand plant has pursued new technologies, with recycled, compostable, and since. The plant was an early pioneer materials, and approaches in its bio-based solutions in biodegradable materials, predating efforts to create truly sustainable film • Reducing material and energy most industry efforts by decades. solutions. Today, the site continues usage in products and to use intelligent energy and waste manufacturing processes management and continuous product • Reusing materials as often as development to deliver greener, more possible in internal and customer environmentally conscious customer production processes 1975 In-house waste recycling through regranulation solutions. • Recycling process and product waste, and assisting customers in The plant takes a fourfold approach the development of products with 1986 Air purification and solvent recovery system installed towards environmental sustainability: ­superior recyclability Becomes first producer of compostable 1991 bio waste bags in Germany

1998 Second in-house waste recycling facility established

2002 Introduces biodegradable dual-use diaper bags

Introduces biodegradable cast 2004 packaging films made from PLA

Introduces biodegradable blown 2009 packaging films made from PLA

2010 Introduces tape films made from recycled materials

Introduces biopolymer backsheet films 2017 made from renewable resources

48 CSR 2019 | FORCHHEIM OPERATIONS CSR 2019 | FORCHHEIM OPERATIONS 49 Reducing Energy Usage cut its overall energy consumption­ by ENVIRONMENTAL RESPONSIBILITY Since 2014, the Forchheim location 10% over 8 years, saving around 7.78 has used a certified ISO 50001 Energy gigawatt-hours per year. Management System and independent Sustainable Solutions content for selected applications. consumption analyses to identify The Forchheim site is a ­founding The Forchheim site can produce potential savings and opportunities member of the Industrieverband films made of up 80% regranulated Additionally, the site works with a for optimization. These findings have Kunststoffverpackungen (IK) Energy post-industrial waste, and is actively portfolio of polyethylene alternatives resulted in a number of proactive Efficiency Network, a partnership pursuing similar solutions from consisting of over 80% renewable ­energy-saving upgrades. launched by Europe’s largest multilayer film waste. Compared to biomass resources such as sugarcane association for plastics packaging virgin plastic material, recyclates can ethanol. Such biopolymers have Recent renovations to the factory‘s manu­facturers. In October 2018, reduce an end product’s CO footprint notably lower environmental impact 2 cooling water system resulted in the 18 Network members publicly by up to two thirds. than standard plastics, thanks to their estimated savings of 360,000 ­kilowatt- committed to reduce their energy ability to capture CO . 2 hours (kW-h) per year. New water­ consumption by 22 million ­kilowatt- The plant is also equipped to use evaporators for on-site liquid nitrogen hours within two years. post-consumer recycled (PCR) Also on offer are soil-safe sustainable storage generate 270,000 kW-h of materials that meet Loparex’s high materials with certifiable industrial cooling energy a year for ­applications The Forchheim plant also practices quality requirements as secondary compostability, such as polylactic such as UV silicone ­p­rinting, at the conscious energy sourcing. As of raw materials. Although the use of acids (PLAs) and thermoplastic starch cost of just 8,400 kW-h of ­electricity. 2019, 45% of the site’s energy needs these materials is often limited due to blends. Such biodegradable films As a result of these and other were covered by renewable energy and regulatory constraints, it is possible are also typically made of renewable ­measures, the plant has ­successfully 50% by natural gas. to produce films with up to 100% PCR biomass resources.

ENERGY SAVINGS AT FORCHHEIM, IN GIGAWATT-HOURS 10

5 7.52 5.30 5.83 3.96 3.36 2.15 0.66 0 2013 2014 2015 2016 2017 2018 2019

50 CSR 2019 | FORCHHEIM OPERATIONS CSR 2019 | FORCHHEIM OPERATIONS 51 ENVIRONMENTAL RESPONSIBILITY RECYCLING STREAMS AT FORCHHEIM

Reducing Material Usage With intelligent polymer selection 60% Fed back into line Further along the production chain, and combinations, thickness can INTERNAL the Forchheim location has taken a be reduced by up to 40% without 30% PROCESSING lead in developing more resource- affecting performance; 9-layer film 40% Regranulation efficient manufacturing, using manufacturing technology raises intelligent campaign planning, line this to over 60%. The crown jewel in start and finishing programs to reduce the plant’s downgauging efforts is changeover waste across production its portfolio of ultra-lightweight films, lines. which produce the thinnest packaging EXTERNAL 90% Material recycling films in the industry. These use up to WASTE PROCESS 70% PROCESSING Another important tool is 50% less material than conventional downgauging, which minimizes films, with a target grammage of just 10% Thermal recycling material usage by reducing film 10 gsm, and retain the same look, thickness while still preserving feel, and processing options as their thermomechanical properties. traditional counterparts. Improving Recyclability Reusing and Recycling Materials Plastic is a high-quality material At present, almost 90% of all internal MADE FOR RECYCLING that readily lends itself to recycling, film waste at the Forchheim site is provided appropriate provisions are ­either reused or recycled. Process “Made For Recycling“ is a third-party made in the end product. A variety of films are reused whenever possible, standard developed by sustainability factors ultimately plays into whether while other process waste is service provider Interseroh, research packaging can be effectively recycled, regranulated and can be used to and advisory center bifa, and the including raw materials, coloring, produce plastic pallets for internal Fraunhofer Institute for Process labelling, and closure systems. usage. Edge trim waste from slitting Engineering and Packaging IVV. It is also ­collected and recycled, and the assesses how easily packaging can The Forchheim plant works hand-in- resulting recyclates are turned into be disposed of, processed by a sorting hand with its customers to optimize process and packaging films. Plastic system, and recycled once sorted. and certify recyclability in new waste that cannot be used directly at product development. Beyond being the factory is sent off-site for material Loparex’s printed polyethylene films for more environmentally conscious, or thermal recycling. single wrap packaging were awarded such ­optimizations help reduce “Made for Recycling” certification in disposal fees from regulations such These measures are supplemented 2019, scoring a full 20 out of 20 points. as ­Germany’s VerpackG ordinance. by a solvent recovery system that Recovery concepts for film waste can reclaims solvent waste throughout the also be tested on-site. manufacturing process.

52 CSR 2019 | FORCHHEIM OPERATIONS CSR 2019 | FORCHHEIM OPERATIONS 53 ENVIRONMENTAL RESPONSIBILITY

CLOSING THE LOOP To support its environmental goals, the based innovations needed to create Forchheim plant has launched an R&D a circular economy for film products. initiative called “Closing the Loop” to The initiative touches on all stages of identify technological and process- the plastic lifecycle.

FILM PRODUCTION Microplastics Mitigation Environment and in Foodstuffs“ Microplastics – commonly defined as (MiPAq) Project. MiPAq examines the plastic particles and fibers between introduction, ­behavior, and impacts 1 micrometer and 5 millimeters in of microplastic in the environment, size – have become an increasingly including ­mitigation and potential hot-button topic in the field of marine technical solutions. It goes beyond conservation. One reason for this is focusing on conventional plastic te s their impact: such pollutants not only products to assess the effects of non- a e W t endanger marine life, but can make degradable plastics, biodegradable r s F a i e l m their way back up the food chain, plastics, and natural particles on W m l S u a creating health risks for humans as aquatic environments and food i o s r n t l u s well. Due to their small size and the sources. o t u i C o d - many ways in which they can enter n t n

I s s

- a marine environment, it is also The Forchheim site also participates

o

t

s

P o more difficult to prevent microplastic in the “Zero Pellet Loss” program

E P d g g pollution compared to more initiated by the Industrieverband e in T l conventional waste. Kunststoffverpackungen in 2016. r yc im c e Waste R The Initiative focuses on the resin R e e g t Legislation regulating the spread pellets used by plastic manufacturers, ra as nu W of microplastics has been on the a notable source of microplastic lat ilm ion o nal F books since 2015, but the full pollution. It offers members a WASTE f Inter INDUSTRY / TRADE extent of the issue is still relatively technical and organizational unknown. For this reason, Loparex is framework for eliminating pellet one of 14 industry partners actively spillage în production and preventing Co try contributing to the University of pellets from entering ­marine nsumer / Indus ’s ”Microparticles in the Aquatic environments.

54 CSR 2019 | FORCHHEIM OPERATIONS CSR 2019 | FORCHHEIM OPERATIONS 55 OUTLOOK

Sustainability and social our business as a whole. Health and responsibility will continue to play safety will also have priority as we a central role at Loparex as we continue to protect the well-being of grow as an organization. We are our workers and partners amidst the committed to building on already challenges posed by the COVID-19 successful programs in place at pandemic. A number of concrete individual locations worldwide, as measures have already been well as creating new initiatives for planned for the near term, including:

Enhanced Reporting Sedex Certification Transparency is a critical aspect Sedex is one of the world’s leading of ­Loparex’s commitment to ethical trade service providers, with sustainability. While this report a network of over 60,000 members represents an important first step in in 180 countries and 35 industries. It providing appropriate insight into our provides critical data for suppliers as work in this area, we will continue to well as buyers, simplifying the process publish and improve our reporting of of ethical sourcing while creating key measures and metrics. opportunities for further improvement. The Forchheim location is already an As of 2020, Loparex’s sustainability active member of Sedex, and Loparex reporting will be expanded to include will further expand its presence on its US-based manufacturing sites; the platform in order to give buyers our Asian production locations are and partners more detailed insights scheduled to be included from 2021 into our supply and manufacturing onwards. ­practices.

56 CSR 2019 | OUTLOOK CSR 2019 | OUTLOOK 57 OUTLOOK

EcoVadis CSR Scorecard Chain of Custody (CoC) certification Since 2007, EcoVadis has helped to ­businesses that manufacture over 65,000 businesses strengthen and distribute paper products. CoC and optimize their sustainable certification traces the path of these procurement processes, among products from source ­forests through them leading multinationals such as the entirety of company’s supply chain, BASF, Verizon, Nestlé, and Salesforce. and requires that FSC-certified material The EcoVadis CSR rating system is identified or separated from non- publishes comprehensive scorecards certified material throughout the chain. assessing performance in 21 CSR This creates greater transparency for indicators across four major categories: consumers with regards to the origin Environment, Labor & Human Rights, and environmental impact of paper Ethics, and Sustainable Procurement. goods. COMMITTED

In the interests of improving At current, both our Guangzhou and transparency and driving further Silvassa production sites have ­received TO A MORE optimization, Loparex will be obtaining FSC CoC Certification. Going forward, EcoVadis assessments for its this will be expanded to ­Loparex’s operations. ­Apeldoorn plant in Europe and our US paper manufacturing locations. SUSTAINABLE FSC Chain of Custody Certification The Forestry Stewardship Council Increase in Recycled Material Usage (FSC) is an international non-profit As part of an organization-wide FUTURE dedicated to ensuring "environmentally ­transition to sustainable product appropriate, socially beneficial and offerings, we aim to increase the economically viable management of amount of recycled material in our the world's forests." It is supported by products to 10% or more by 2025. around 850 organizations worldwide, This commitment involves not only including non-governmental expanding application opportunities for organizations (NGOs), research bodies, recycled materials, but finding ways of trade unions, and private enterprises. recycling film products and waste that have not traditionally been incorporated In addition to providing guidance into manufacturing processes ­certification for responsible forest at Loparex, building on research management, the FSC also issues undertaken in Forchheim.

58 CSR 2019 | OUTLOOK 59 www.loparex.com