Featuring a Service Directory JANUARY 2015

an Aware ing ne ng ss ri r Safety I o B io ss f en ue e Comm s S th un it to y SAFE SENIORS 2 0 1 5 Featuring a Service Directory JANUARY 2015

Did you know… being active for at least 150 Functional Fitness minutes per week can help with physical health and well-being? Work at your own comfort level. Exercise for functional mobility is key to improving the quality of life in later years. Being able to perform everyday activities (e.g. housework, personal care) requires functional movements. Walking, standing, stair climbing, bending, reaching and lifting are activities of daily living. Suf cient strength, endurance, exibility, balance and coordination are important. Home exercises: ♦ Seated climb – lift your knee, and reach up with the opposite arm ♦ Stair climb – hold the railing when taking the stairs ♦ Standing/Seated – lift a weight in each hand ♦ Marching on the spot – hear yourself breathe, and still be able to talk

For more information visit www.csep.ca/guidelines for Canadian Physical Activity Guidelines.

DECEMBER 2014 FEBRUARY 2015 S M T W T F S S M T W T F S 1 2 3 4 5 6 1 2 3 4 5 6 7 7 8 9 10 11 12 13 8 9 10 11 12 13 14 14 15 16 17 18 19 20 15 16 17 18 19 20 21 21 22 23 24 25 26 27 22 23 24 25 26 27 28 28 29 30 31 JANUARY 2015 Sunday Monday Tuesday Wednesday Thursday Friday Saturday 1 2 3 New Moon Full Moon First Quarter Last Quarter New Year’s Day 4 5 6 7 8 9 10

11 12 13 14 15 16 17

18 19 20 21 22 23 24

25 26 27 28 29 30 31

OAS/CPP Payment Date Functional Fitness JANUARY 2015

For more information visit www.csep.ca/guidelines for Canadian Physical Activity Guidelines.

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18 19 20 21 22 23 24

25 26 27 28 29 30 31

OAS/CPP Payment Date Functional Fitness FEBRUARY 2015

Did you know… when considering a move Considering a from your home, there are many choices available and Change of Residence? your safety needs to be a priority? When considering a move, plan for your continued safety and make sure you consider the following: ♦ Is medical care close by? ♦ Is it an age friendly neighbourhood? ♦ Is the new community safe? ♦ Can you get outside quickly if there is an emergency? ♦ Are there residential sprinklers? ♦ Are there sidewalks to make walking safer? ♦ Is outside lighting adequate so you can keep active? ♦ Are your needs changing to the point you may require assisted living? ♦ Are there services offered in the new community that can help with your decisions and nancing?

For more information visit www.seniors.gc.ca and look for “Services for Seniors – Housing” or “Home Adaptions for Seniors’ Independence”

JANUARY 2015 MARCH 2015 S M T W T F S S M T W T F S 1 2 3 1 2 3 4 5 6 7 4 5 6 7 8 9 10 8 9 10 11 12 13 14 11 12 13 14 15 16 17 15 16 17 18 19 20 21 18 19 20 21 22 23 24 22 23 24 25 26 27 28 25 26 27 28 29 30 31 FEBRUARY 2015 29 30 31 Sunday Monday Tuesday Wednesday Thursday Friday Saturday 1 2 3 4 5 6 7

Groundhog Day 8 9 10 11 12 13 14

Valentine’s Day 15 16 17 18 19 20 21

* Holiday Shrove Tuesday Ash Wednesday Chinese New Year (Sheep) 22 23 24 25 26 27 28

OAS/CPP Payment Date

New Moon Full Moon First Quarter Last Quarter

* Family Day (AB, ON, SK); Louis Riel Day (MB); Islander Day (PE). NOTE: February 9 – Family Day (BC) Considering a Change of Residence? FEBRUARY 2015

For more information visit www.seniors.gc.ca and look for “Services for Seniors – Housing” or “Home Adaptions for Seniors’ Independence”

Groundhog Day 8 9 10 11 12 13 14

Valentine’s Day 15 16 17 18 19 20 21

* Holiday Shrove Tuesday Ash Wednesday Chinese New Year (Sheep) 22 23 24 25 26 27 28

OAS/CPP Payment Date

New Moon Full Moon First Quarter Last Quarter

* Family Day (AB, ON, SK); Louis Riel Day (MB); Islander Day (PE). NOTE: February 9 – Family Day (BC) Considering a Change of Residence? MARCH 2015 NATIONAL EPILEPSY AWARENESS MONTH

Did you know… Complex partial seizures Epilepsy Awareness are particularly common in older adults with epilepsy? During this seizure people appear dazed or confused and Complex partial seizures affect consciousness while may be found walking randomly they’re happening and people can’t remember them in an altered awareness state. afterwards. If someone you know experiences a seizure: ♦ Don’t try to restrain them. If danger threatens them, guide them gently away (stairs, traf c) ♦ Remove anything from the area that may cause injury or could be a hazard (sharp objects, slippery surfaces) ♦ Be reassuring, comforting and calm as awareness returns If you suffer from seizures: ♦ Wear a medical identi cation bracelet ♦ Install a “door open” type alarm on all exits of your home ♦ Carry a personal GPS tracking device

For more information phone 1 866 EPILEPSY (374-5377) to contact your local epilepsy association or visit www.epilepsymatters.com to nd a local chapter near you.

FEBRUARY 2015 APRIL 2015 S M T W T F S S M T W T F S 1 2 3 4 5 6 7 1 2 3 4 8 9 10 11 12 13 14 5 6 7 8 9 10 11 15 16 17 18 19 20 21 12 13 14 15 16 17 18 22 23 24 25 26 27 28 19 20 21 22 23 24 25 MARCH 2015 26 27 28 29 30 Sunday Monday Tuesday Wednesday Thursday Friday Saturday 1 2 3 4 5 6 7

Purim 8 9 10 11 12 13 14 Daylight Saving Time begins. Change your Clocks. Change your Batteries. 15 16 17 18 19 20 21

St. Patrick’s Day Spring Begins 22 23 24 25 26 27 28

Purple Day for Epilepsy OAS/CPP Payment Date 29 30 31 NATIONAL New Moon EPILEPSY Full Moon AWARENESS First Quarter Last Quarter Palm Sunday MONTH Epilepsy Awareness MARCH 2015 NATIONAL EPILEPSY AWARENESS MONTH

For more information phone 1 866 EPILEPSY (374-5377) to contact your local epilepsy association or visit www.epilepsymatters.com to nd a local chapter near you.

Purim 8 9 10 11 12 13 14 Daylight Saving Time begins. Change your Clocks. Change your Batteries. 15 16 17 18 19 20 21

St. Patrick’s Day Spring Begins 22 23 24 25 26 27 28

Purple Day for Epilepsy OAS/CPP Payment Date 29 30 31 NATIONAL New Moon EPILEPSY Full Moon AWARENESS First Quarter Last Quarter Palm Sunday MONTH Epilepsy Awareness APRIL 2015

Did you know… you can go to Protect your SIN! servicecanada.gc.ca and create a My Service Canada Account to view and update Canada Pension Plan and Your Social Insurance Number (SIN) is con dential. Old Age Security information With Service Canada, you share the responsibility of online? protecting your SIN from inappropriate use, fraud, and theft. ♦ Never use your SIN card as a piece of identi cation. ♦ Never provide your SIN over the phone unless you made the call and you know who you are dealing with. ♦ Never reply to e-mails that ask for personal information like your SIN. ♦ Shred paper records with personal information and your SIN once you no longer need them. ♦ Take immediate measures to protect your SIN when you suspect someone else is using your SIN fraudulently.

For more information contact Service Canada 1-800-206-7218 English (Select Option 3) 1-800-808-6352 French www.servicecanada.gc.ca TTY 1-800-926-9105

MARCH 2015 MAY 2015 S M T W T F S S M T W T F S 1 2 3 4 5 6 7 1 2 8 9 10 11 12 13 14 3 4 5 6 7 8 9 15 16 17 18 19 20 21 10 11 12 13 14 15 16 22 23 24 25 26 27 28 17 18 19 20 21 22 23 29 30 31 24 25 26 27 28 29 30 APRIL 2015 31 Sunday Monday Tuesday Wednesday Thursday Friday Saturday 1 2 3 4 New Moon Full Moon First Quarter Last Quarter Passover April Fool’s Day Good Friday 5 6 7 8 9 10 11

Easter Sunday Easter Monday 12 13 14 15 16 17 18

19 20 21 22 23 24 25

Earth Day 26 27 28 29 30

OAS/CPP Payment Date Tax File Due Date Protect Your SIN! APRIL 2015

For more information contact Service Canada 1-800-206-7218 English (Select Option 3) 1-800-808-6352 French www.servicecanada.gc.ca TTY 1-800-926-9105

Easter Sunday Easter Monday 12 13 14 15 16 17 18

19 20 21 22 23 24 25

Earth Day 26 27 28 29 30

OAS/CPP Payment Date Tax File Due Date Protect Your SIN! MAY 2015

Did you know… emergencies can strike at Emergency Preparedness any time so being prepared is critical since it can take time for help to arrive? We have faced all kinds of emergencies, from ice storms and power outages to oods, and there will be more in the future. The rst steps in being prepared are:

Step 1: Make a Plan Remember to include: ♦ Two safe locations in case of evacuation ♦ A family communications plan ♦ Your personal support network contacts ♦ Plan for your pet(s)

Step 2: Build an Emergency Kit Your kit should have everything you need to be safe and take care of yourself for at least three days, and should include supplies for your unique needs.

For more information visit www.getprepared.ca or contact 1-800-O-CANADA (622-6232)

APRIL 2015 JUNE 2015 S M T W T F S S M T W T F S 1 2 3 4 1 2 3 4 5 6 5 6 7 8 9 10 11 7 8 9 10 11 12 13 12 13 14 15 16 17 18 14 15 16 17 18 19 20 19 20 21 22 23 24 25 21 22 23 24 25 26 27 26 27 28 29 30 MAY 2015 28 29 30 Sunday Monday Tuesday Wednesday Thursday Friday Saturday 1 2 New Moon Full Moon First Quarter Last Quarter 3 4 5 6 7 8 9 EMERGENCY PREPAREDNESS WEEK (MAY 3-9)

10 11 12 13 14 15 16

Mother’s Day 17 18 19 20 21 22 23

*Victoria Day Journée national des patriotes 24 25 26 27 28 29 30

31 OAS/CPP Payment Date * Does not apply to Atlantic provinces (NB, NL, NS, PE) Emergency Preparedness MAY 2015

Step 1: Make a Plan Remember to include: ♦ Two safe locations in case of evacuation ♦ A family communications plan ♦ Your personal support network contacts ♦ Plan for your pet(s)

Step 2: Build an Emergency Kit Your kit should have everything you need to be safe and take care of yourself for at least three days, and should include supplies for your unique needs.

For more information visit www.getprepared.ca or contact 1-800-O-CANADA (622-6232)

10 11 12 13 14 15 16

Mother’s Day 17 18 19 20 21 22 23

*Victoria Day Journée national des patriotes 24 25 26 27 28 29 30

31 OAS/CPP Payment Date * Does not apply to Atlantic provinces (NB, NL, NS, PE) Emergency Preparedness JUNE 2015

Did you know… bullying is described as Senior Bullying deliberate, repetitive, aggressive behavior involving an imbalance of power or strength and is on the rise Senior bullying or bully-like behaviours include amongst seniors? verbal, non-verbal, antisocial and physical bullying. Bullied seniors are greatly impacted by this negative behaviour. Some common responses include: ♦ Reduced self-esteem ♦ Overall feelings of rejection ♦ Depression and suicidal ideation ♦ Increased physical complaints ♦ Functional changes, e.g. decreased ability to manage activities of daily living ♦ Changes in eating and sleeping ♦ Increased talk of moving out No matter your age, bullying hurts. Stand up for yourself: talk to a trusted person.

For information or to help someone contact your local police, general practitioner, public health department, mental health association or local service provider.

MAY 2015 JULY 2015 S M T W T F S S M T W T F S 1 2 1 2 3 4 3 4 5 6 7 8 9 5 6 7 8 9 10 11 10 11 12 13 14 15 16 12 13 14 15 16 17 18 17 18 19 20 21 22 23 19 20 21 22 23 24 25 24 25 26 27 28 29 30 26 27 28 29 30 31 31 JUNE 2015 Sunday Monday Tuesday Wednesday Thursday Friday Saturday 1 2 3 4 5 6

7 8 9 10 11 12 13

14 15 16 17 18 19 20

First of Ramadan 21 22 23 24 25 26 27

Father’s Day Summer Begins National Aboriginal Day (NT) St. Jean Bapstiste Day (QC) OAS/CPP Payment Date 28 29 30 New Moon Full Moon First Quarter Last Quarter

Senior Bullying JUNE 2015

For information or to help someone contact your local police, general practitioner, public health department, mental health association or local service provider.

7 8 9 10 11 12 13

14 15 16 17 18 19 20

First of Ramadan 21 22 23 24 25 26 27

Father’s Day Summer Begins National Aboriginal Day (NT) St. Jean Bapstiste Day (QC) OAS/CPP Payment Date 28 29 30 New Moon Full Moon First Quarter Last Quarter

Senior Bullying JULY 2015

Did you know… seniors are susceptible to Stay Cool and Hydrated health complications in hot weather including heat exhaustion, heat stroke, sunburns and dehydration? People’s ability to notice changes in their body temperature decreases with age. Many seniors take medications that can contribute to dehydration. Follow these hot weather tips: ♦ Drink cool water regularly, even if you don’t feel thirsty ♦ Avoid alcohol, caffeinated, sugary or zzy drinks which make dehydration worse ♦ If your doctor limits your uid intake or has you on water pills, ask how much you should drink in hot weather ♦ Avoid extremely cold liquids which can cause cramps ♦ Seek an air-conditioned environment ♦ Wear lightweight clothing ♦ Avoid strenuous activities and direct sun ♦ Take cool showers or baths

For more information contact your local public health unit. In an emergency call 911.

JUNE 2015 AUGUST 2015 S M T W T F S S M T W T F S 1 2 3 4 5 6 1 7 8 9 10 11 12 13 2 3 4 5 6 7 8 14 15 16 17 18 19 20 9 10 11 12 13 14 15 21 22 23 24 25 26 27 16 17 18 19 20 21 22 28 29 30 23 24 25 26 27 28 29 JULY 2015 30 31 Sunday Monday Tuesday Wednesday Thursday Friday Saturday 1 2 3 4 New Moon Full Moon First Quarter Last Quarter Canada Day 5 6 7 8 9 10 11

Nunavut Day (NU) 12 13 14 15 16 17 18

Eid-al-Fitr (End of Ramadan) 19 20 21 22 23 24 25

26 27 28 29 30 31

OAS/CPP Payment Date Stay Cool and Hydrated JULY 2015

For more information contact your local public health unit. In an emergency call 911.

Nunavut Day (NU) 12 13 14 15 16 17 18

Eid-al-Fitr (End of Ramadan) 19 20 21 22 23 24 25

26 27 28 29 30 31

OAS/CPP Payment Date Stay Cool and Hydrated AUGUST 2015

Did you know… your pharmacist is an Medication Safety important part of your healthcare team? Call or visit your local pharmacy and get to know your pharmacist Your pharmacist is a medication expert who is today. responsible for dispensing your medications. They also: ♦ Make sure you know the name of each medication you’re taking and why you’re taking it ♦ Help you understand how and when to take your medication ♦ Provide pill organizers and blister packs to help you organize your medications ♦ Properly dispose of any old or unused medications you bring into the pharmacy ♦ Ensure the herbal or natural health products you take won’t interact with your prescription medications ♦ Help keep your medication record up-to-date

Photo and copy supplied by the Ontario Pharmacists Association.

For more information speak with your local pharmacist or contact the Canadian Pharmacists Association 1-800-917-9489 ext. 501 , or visit www.pharmacists.ca

JULY 2015 SEPTEMBER 2015 S M T W T F S S M T W T F S 1 2 3 4 1 2 3 4 5 5 6 7 8 9 10 11 6 7 8 9 10 11 12 12 13 14 15 16 17 18 13 14 15 16 17 18 19 19 20 21 22 23 24 25 20 21 22 23 24 25 26 26 27 28 29 30 31 AUGUST 2015 27 28 29 30 Sunday Monday Tuesday Wednesday Thursday Friday Saturday 1 New Moon Full Moon First Quarter Last Quarter 2 3 4 5 6 7 8

*Holiday 9 10 11 12 13 14 15

16 17 18 19 20 21 22

Discovery Day (NL, YT) 23 24 25 26 27 28 29

30 31 OAS/CPP Payment Date * Civic/Provincial Holiday (BC, ON, MB, NB, NT, NU, SK); Natal Day (NS, PE); Heritage Day (AB) Medication Safety AUGUST 2015

Photo and copy supplied by the Ontario Pharmacists Association.

For more information speak with your local pharmacist or contact the Canadian Pharmacists Association 1-800-917-9489 ext. 501 , or visit www.pharmacists.ca

*Holiday 9 10 11 12 13 14 15

16 17 18 19 20 21 22

Discovery Day (NL, YT) 23 24 25 26 27 28 29

30 31 OAS/CPP Payment Date * Civic/Provincial Holiday (BC, ON, MB, NB, NT, NU, SK); Natal Day (NS, PE); Heritage Day (AB) Medication Safety SEPTEMBER 2015

Did you know… 70% of adults over 60 who Overcome Your Fear have fallen, are scared of falling again? Fear of falling affects con dence and increases the likelihood of of Falling future falls.

Fear of falling leads to inactivity. Immobility causes physical decline and social isolation, which reduces quality of life. Accept support and overcome your fear: ♦ Invite friends over, have a friend call daily ♦ Discuss concerns, risks, and possible solutions ♦ Carry a phone with emergency numbers ♦ Purchase a medical alert system ♦ Obtain required mobility aids ♦ Do a home safety check ♦ Eat well and review medications ♦ Have eyes and hearing checked ♦ Wear proper footwear and exercise regularly

For more information contact Health Canada 1-866-225-0709 or visit www.hc-sc.gc.ca

AUGUST 2015 OCTOBER 2015 S M T W T F S S M T W T F S 1 1 2 3 2 3 4 5 6 7 8 4 5 6 7 8 9 10 9 10 11 12 13 14 15 11 12 13 14 15 16 17 16 17 18 19 20 21 22 18 19 20 21 22 23 24 23 24 25 26 27 28 29 25 26 27 28 29 30 31 30 31 SEPTEMBER 2015 Sunday Monday Tuesday Wednesday Thursday Friday Saturday 1 2 3 4 5

6 7 8 9 10 11 12

Labour Day 13 14 15 16 17 18 19

Grandparent’s Day Rosh Hashana 20 21 22 23 24 25 26

Fall Begins Yom Kippur 27 28 29 30 New Moon Full Moon First Quarter Last Quarter Sukkot OAS/CPP Payment Date Overcome Your Fear of Falling SEPTEMBER 2015

Did you know… 70% of adults over 60 who Overcome Your Fear have fallen, are scared of falling again? Fear of falling affects con dence and increases the likelihood of of Falling future falls.

For more information contact Health Canada 1-866-225-0709 or visit www.hc-sc.gc.ca

6 7 8 9 10 11 12

Labour Day 13 14 15 16 17 18 19

Grandparent’s Day Rosh Hashana 20 21 22 23 24 25 26

Fall Begins Yom Kippur 27 28 29 30 New Moon Full Moon First Quarter Last Quarter Sukkot OAS/CPP Payment Date Overcome Your Fear of Falling OCTOBER 2015

Did you know… you need to replace smoke Fire & Carbon Monoxide alarms every 10 years and carbon monoxide alarms (CO) Safety every 7-10 years?

♦ It is law to have smoke alarms on every storey of your home (including the basement) as well as outside all sleeping areas. Alarms should also be in all bedrooms where you sleep with the door closed. ♦ Never take down a smoke alarm or remove batteries due to false alarms -- Photoelectric models help reduce nuisance cooking alarms. ♦ If you have a fuel-burning furnace, appliance or replace (e.g. oil, gas, wood) or an attached garage, you should install a CSA-approved CO alarm. ♦ CO is the source of most accidental poisonings in North America and you can’t see, smell or taste it. Low level exposure feels like the u, without the fever.

For more re and carbon monoxide safety tips visit www.safeathome.ca and www.endthesilence.ca

SEPTEMBER 2015 NOVEMBER 2015 S M T W T F S S M T W T F S 1 2 3 4 5 1 2 3 4 5 6 7 6 7 8 9 10 11 12 8 9 10 11 12 13 14 13 14 15 16 17 18 19 15 16 17 18 19 20 21 20 21 22 23 24 25 26 22 23 24 25 26 27 28 27 28 29 30 OCTOBER 2015 29 30 Sunday Monday Tuesday Wednesday Thursday Friday Saturday 1 2 3 New Moon Full Moon First Quarter Last Quarter 4 5 6 7 8 9 10 FIRE PREVENTION WEEK (OCTOBER 4-10)

11 12 13 14 15 16 17

Thanksgiving Day Muharram 18 19 20 21 22 23 24

Ashura 25 26 27 28 29 30 31

OAS/CPP Payment Date Halloween Fire & Carbon Monoxide (CO) Safety OCTOBER 2015

Did you know… you need to replace smoke Fire & Carbon Monoxide alarms every 10 years and carbon monoxide alarms (CO) Safety every 7-10 years?

For more re and carbon monoxide safety tips visit www.safeathome.ca and www.endthesilence.ca

11 12 13 14 15 16 17

Thanksgiving Day Muharram 18 19 20 21 22 23 24

Ashura 25 26 27 28 29 30 31

OAS/CPP Payment Date Halloween Fire & Carbon Monoxide (CO) Safety NOVEMBER 2015

Did you know… wearing dark clothing makes Pedestrian Safety pedestrians less visible to drivers? From November to February there is an increase in pedestrian injuries and fatalities due to decreased daylight combined with pedestrians wearing dark clothing including hats, scarves and hoods. Follow these tips to help you cross the street safely: ♦ Wear proper well-maintained footwear for the weather ♦ Be visible to drivers day and night by wearing bright, re ective items ♦ Cross at intersections with trafc signals, marked crosswalks or stop signs ♦ Be attentive and aware of your surroundings ♦ Make eye contact with drivers before stepping off the curb ♦ To avoid losing your balance while walking, carry light loads

For more information contact the RBC First Of ce for Injury Prevention at Sunnybrook Health Sciences Centre 416-480-5912 or www.inavigait.com

OCTOBER 2015 DECEMBER 2015 S M T W T F S S M T W T F S 1 2 3 1 2 3 4 5 4 5 6 7 8 9 10 6 7 8 9 10 11 12 11 12 13 14 15 16 17 13 14 15 16 17 18 19 18 19 20 21 22 23 24 20 21 22 23 24 25 26 25 26 27 28 29 30 31 NOVEMBER 2015 27 28 29 30 31 Sunday Monday Tuesday Wednesday Thursday Friday Saturday 1 Daylight Saving 2 3 4 5 6 7 Time ends. CARBON MONOXIDE AWARENESS WEEK (NOVEMBER 1-8) Check the Power. Change the Hour. 8 9 10 11 12 13 14

Remembrance Day 15 16 17 18 19 20 21

22 23 24 25 26 27 28

OAS/CPP Payment Date 29 30 New Moon Full Moon First Quarter Last Quarter

Pedestrian Safety NOVEMBER 2015

For more information contact the RBC First Of ce for Injury Prevention at Sunnybrook Health Sciences Centre 416-480-5912 or www.inavigait.com

Remembrance Day 15 16 17 18 19 20 21

22 23 24 25 26 27 28

OAS/CPP Payment Date 29 30 New Moon Full Moon First Quarter Last Quarter

Pedestrian Safety DECEMBER 2015

Did you know… a “drug” is anything that you Medications and Driving put into your body which changes the way your body normally functions? Many drugs, including over-the-counter and prescription drugs, can affect your ability to drive. Seniors often take medications which can interact with each other and can: ♦ slow reaction time ♦ alter depth perception ♦ decrease peripheral vision and hand-eye coordination ♦ cause drowsiness and confusion What can you do? ♦ Know the effects of the medications before you get behind the wheel ♦ Read warning labels for prescription and over-the-counter medications ♦ Ask your pharmacist about side effects ♦ Do not drive after starting medication until you see how your body reacts ♦ When in doubt, don’t drive

For more information on whether your medications are safe for driving, talk to your pharmacist. For more information on safe driving, visit www.ontario.ca/transportation

NOVEMBER 2015 JANUARY 2016 S M T W T F S S M T W T F S 1 2 3 4 5 6 7 1 2 8 9 10 11 12 13 14 3 4 5 6 7 8 9 15 16 17 18 19 20 21 10 11 12 13 14 15 16 22 23 24 25 26 27 28 17 18 19 20 21 22 23 29 30 24 25 26 27 28 29 30 DECEMBER 2015 31 Sunday Monday Tuesday Wednesday Thursday Friday Saturday 1 2 3 4 5 New Moon Full Moon First Quarter Last Quarter 6 7 8 9 10 11 12

Chanukah 13 14 15 16 17 18 19

20 21 22 23 24 25 26

Boxing Day OAS/CPP Payment Date Christmas Eve Christmas Day Kwanzaa 27 28 29 30 31

New Year’s Eve Medications and Driving DECEMBER 2015

For more information on whether your medications are safe for driving, talk to your pharmacist. For more information on safe driving, visit www.ontario.ca/transportation

Chanukah 13 14 15 16 17 18 19

20 21 22 23 24 25 26

Boxing Day OAS/CPP Payment Date Christmas Eve Christmas Day Kwanzaa 27 28 29 30 31

New Year’s Eve Medications and Driving R NEW BRUNSWICK NEWFOUNDLAND & LABRADOR Go Ahead Seniors Elder Abuse Committee of – Healthy Active Living ...... 800-530-4844 Newfoundland and Labrador ...... 800-563-5599 E LifeCall ...... 800-661-5433 HealthLine ...... 888-709-2929 Blue Cross Prescription NL Poison Control Centre ...... 709-722-1110 S Drug Program ...... 800-667-4511 Royal Newfoundland Constabulary .... 709-729-8000 New Brunswick Senior Citizens Seniors Resource Centre Association Federation ...... 800-453-4333 of Newfoundland and Labrador ..... 800-563-5599 O Service New Brunswick ...... 888-762-8600 Social Development NB ...... 866-441-4340 ST. JOHN’S U Tele-Care ...... 811 Metrobus Transit ...... 709-570-2020 Meals on Wheels ...... 709-752-8783 MONCTON Regional Fire Department ...... 709-722-1234 R Ability Transit ...... 506-853-3055 Codiac RCMP ...... 506-857-2400 CORNER BROOK C Codiac Transit Commission ...... 506-857-2008 Ambulance Service ...... 709-637-5000 Fire Department (non-emerg) ...... 506-857-8800 Corner Brook Transit ..... 709-639-7287 (then dial 4) Victim Services ...... 506-856-2875 NOVA SCOTIA Victorian Order of Nurses ...... 709-634-2042 E Senior’s Information Centre ...... 888-855-1121 Doctors Nova Scotia ...... 902-468-1866 Maritime Bus Service ...... 506-854-2023 Healthlink ...... 811 PRINCE EDWARD ISLAND NS Continuing Care Services ...... 800-225-7225 Poison Control Centre ...... 800-565-8161 FREDERICTON NS Department of Seniors ...... 800-670-0065 Senior Citizen’s Federation Inc...... 902-368-9008 Fire Department (non-emerg) ...... 506-460-2500 NS Poison Control Centre ...... 800-565-8161 Trius Transit ...... 902-566-9962 N Meals on Wheels ...... 506-458-9482 Seniors’ Abuse Information Line ...... 877-833-3377 Police (non-emerg) ...... 506-460-2300 CHARLOTTETOWN Fredericton Transit ...... 506-460-2200 HALIFAX U Fire Department ...... 902-566-5548 Greater Halifax Seniors’ Info Line, Meals on Wheels ...... 902-569-7700 SAINT JOHN Victorian Order of Nurses ...... 902-454-5755 Police (non-emerg) ...... 902-629-4172 M Fire and Rescue Services Ofﬁce ...... 506-658-2910 Meals on Wheels ...... 902-429-4299 Info-Line ...... 506-633-4636 Halifax Metro Transit / Halifax SUMMERSIDE Meals on Wheels ...... 506-658-1888 Regional Municipality ...... 902-490-4000 B Fire Department ...... 902-432-1224 Police (non-emerg) ...... 506-648-3333 Police and Fire Meals on Wheels ...... 902-888-8335 Saint John Transit Ofﬁce ...... 506-658-4700 (non-emerg) ...... 902-490-5020 Police (non-emerg) ...... 902-432-1201 E Senior Watch ...... 800-561-2463 Seniors’ Resource Centre ...... 506-633-8781 CAPE BRETON ISLAND R Cape Breton Transit ...... 902-539-8124

S We welcome any feedback you may have to improve the usefulness of this service directory. Please contact: [email protected]

BRITISH COLUMBIA EDMONTON R 24-hour Seniors Abuse Helpline ...... 780-454-8888 BC Wildﬁre ...... 800-663-5555 BusLink ...... 780-496-1600 Crisis Line ...... 800-784-2433 Meals on Wheels ...... 780-429-2020 E Elder Advocacy & Support ...... 866-437-1940 Police (non-emerg) ...... 780-423-4567 Healthlink BC ...... 811 Seniors Assisted Transportation Mental Health Information Line ...... 800-661-2121 S Society of Greater Edmonton ...... 780-732-1221 Poison Control Centre ...... 800-567-8911 Seniors Association of Greater Seniors Supplement Program ...... 866-866-0800 O Edmonton ...... 780-423-5510 Seniors Counseling Services ...... 780-496-4777 VANCOUVER U City buses, SkyTrain & SeaBus ...... 604-953-3333 Crisis/Distress Centre ...... 604-872-3311 SASKATCHEWAN Ambulance ...... 604-872-5151 R Fire ...... 604-873-7000 (outside the city) Healthline ...... 811 ...... 311 (inside the city) Home Adaptations for Seniors ALBERTA C Fire and Rescue Services ...... 604-873-7000 Independence ...... 800-667-7567 Legal Aid ...... 604-408-2172 Alberta Aids to Daily Living ...... 780-427-0731 Poison Centre ...... 866-454-1212 Meals on Wheels Vancouver ...... 604-733-6615 Alberta Health Care Saskatchewan Safety Council ...... 306-757-3197 E Police (non-emerg) ...... 604-717-3321 Insurance Plan ...... 310-0000 (+) 780-427-1432 Saskatchewan Seniors Mechanism ... 888-823-2211 Victim Services West Vancouver Alberta Health Link ...... 866-408-5465 Sexual Assault & Information Police Dept...... 604-925-7468 Poison & Drug Information Service .... 800-332-1414 Centre (24hr) ...... 306-244-2294 Senior’s Information Line ...... 877-644-9992 WHISTLER REGINA N Fire Department ...... 604-935-8260 CALGARY Meals on Wheels Regina ...... 306-766-7300 Health Care Centre ...... 604-932-4911 24-Hour Seniors’ Help Line ...... 403-266-4357 Fire Department (non-emerg) ...... 306-777-7000 U RCMP (non-emerg) ...... 604-932-3044 Calgary Community Aids for Police (non-emerg) ...... 306-777-6500 Squamish Community Health ...... 877-892-2231 Independent Living ...... 403-955-6955 Regina Transit ...... 306-777-7433 Whistler Transit ...... 604-932-4020 Calgary Police (non-emerg) ...... 403-266-1234 M Calgary Transit ...... 403-262-1000 SASKATOON VICTORIA City of Calgary Information Client & Patient Access Services B BC Bereavement Helpline ...... 877-779-2223 Line ...... 403-268-2489 (outside the city) Long Term Care Facilities ...... 306-655-4346 Crisis & Information Line ...... 888-494-3888 ...... 311 (inside the city) Idylwyld Health Centre ...... 306-655-4620 Health and Seniors Information Line ... 250-952-1742 Kerby Centre ...... 403-705-3211 Meals on Wheels ...... 306-655-4318 E Financial Aid Abuse ...... 250-356-8160 Meals on Wheels ...... 403-243-2834 Mental Health & Addiction Services ... 306-655-4100 Fire (non-emerg) ...... 250-384-1122 Seniors’ Resource Society ...... 403-266-6200 Fire Department ...... 306-975-2520 Police (non-emerg) ...... 250-995-7654 Police (non-emerg) ...... 306-975-8300 R Victoria Transit ...... 250-382-6161 Saskatoon Transit ...... 306-975-3100

S We welcome any feedback you may have to improve the usefulness of this service directory. Please contact: [email protected] R NUNAVUT QUÉBEC IQALUIT Aide Abus Aînés ...... 888-489-2287 Emergencies ...... 867-979-4422 Association québécoise de défense des E Fire ...... 867-979-5655 droits des personnes retraitées et Poison Centre ...... 800-268-9017 préretraitées ...... 887-935-1551 S RCMP (non-emerg) ...... 867-975-0123 Centre anti-poison / Poison Control Centre ...... 800-463-5060 YUKON Info-Santé ...... 811 O Abuse of Older Adults ...... 800-661-0408 MONTRÉAL ElderActive Recreation Association ... 867-456-8252 Centre de crise/Crisis Center ...... 514-684-6160 U Poison Control Centre ...... 867-393-8700 Santropol Roulant / Meals on Wheels . . 514-937-4798 Seniors’ Information Centre ...... 867-668-3383 Service de police de la Ville de Montréal / R WHITEHORSE Montreal Police ...... 514-280-2222 Home Care Program ...... 867-667-5774 Service de la prévention des incendies / C Fire Department ...... 867-668-2462 Fire Department ...... 311 RCMP (non-emerg) ...... 867-667-5555 Société d’habitation du Québec / Non-Emergency Transfers Whitehorse Transit ...... 867-668-7433 Home Adaptation for Senior Citizens E by Ambulance ...... 204-986-6336 Program ...... 800-463-4315 NORTHWEST TERRITORIES Safety for Seniors c/o Winnipeg Police Société de transport de Montréal (STM) / Service Community Relations Unit . . 204-986-6322 Montreal Transit ...... 514-288-6287 YELLOWKNIFE Seniors Abuse Line ...... 888-896-7183 Tel-Aînés / Elder Abuse ...... 514-353-2463 Emergencies, Fire and Ambulance .... 867-873-2222 Fire Department ...... 204-986-6380 Téléassistance / Help Line ...... 514-935-1101 N Poison & Drug Info Service ...... 800-332-1414 Meals on Wheels ...... 204-956-7711 RCMP (non-emerg) ...... 867-669-5200 Police (non-emerg) ...... 204-986-6222 QUÉBEC Yellowknife Seniors’ Society ...... 867-873-9475 City of Winnipeg Information Line ...... 311 Police ...... 418-641-AGIR U Yellowknife Transit ...... 867-920-5600 Réseau de transport de la capitale BRANDON (RTC) ...... 418-627-2511 MANITOBA M After hours Crisis Services Line ...... 888-379-7699 Service de protection contre Health Links ...... 888-315-9257 Fire Station ...... 204-726-2400 l’incendie / Fire ...... 418-641-6231 B Rural MB Crisis Line ...... 866-367-3276 Police (non-emerg) ...... 204-729-2345 Sûreté du Québec / Police / Fire ...... 514-598-4141 Manitoba Health ...... 800-392-1207 Brandon Regional Health Centre ...... 204-578-4000 Tel-Aide Québec ...... 418-686-2433 Manitoba Poison Control Centre ...... 855-776-4766 Brandon Seniors for Seniors E Protection for Persons in Care ...... 866-440-6366 Co-op Inc...... 204-571-2050 Home Care ...... 204-578-2325 WINNIPEG Meals on Wheels ...... 204-727-6641 R A&O Support Services for Mental Health Services ...... 204-578-2400 Older Adults ...... 204-956-6440 Public Health Services ...... 204-578-2500

S We welcome any feedback you may have to improve the usefulness of this service directory. Please contact: [email protected]

ONTARIO Ottawa Public Health Information...... 613-580-6744 R Ottawa Transit ...... 613-741-4390 Centre for Addiction and Mental Health ...... 800-463-6273 NORTHERN ONTARIO E Ontario Association of Community Ambulance & Fire Information ...... 311 Care Access Centres ...... 416-750-1720 Sudbury Meals on Wheels ...... 705-525-4554 Ontario Network for the Prevention S Sudbury Police (non-emerg) ...... 705-675-9171 of Elder Abuse ...... 416-916-6728 Sudbury Transit ...... 705-675-3333 Ontario Poison Centre ...... 800-268-9017 Sudbury and District Health Unit ...... 705-522-9200 O Ontario Provincial Police Superior North EMS ...... 888-314-2709 (non-emerg) ...... 888-310-1122 Thunder Bay Meals on Wheels ...... 807-625-3667 Ontario Senior Games Association .... 800-320-6423 U Thunder Bay Police (non-emerg) ...... 807-684-1200 Seniors’ InfoLine ...... 888-910-1999 Thunder Bay Transit ...... 807-684-3744 Telehealth Ontario ...... 866-797-0000 R GREATER TORONTO AREA TORONTO SOUTH WESTERN ONTARIO Durham Regional Police Service ...... 888-579-1520 C Advocacy Centre for the Elderly Wellington County Police Halton Regional Police Service ...... 905-825-4777 (legal advice) ...... 416-598-2656 (non-emerg) ...... 888-310-1122 Hamilton Regional Police Service...... 905-546-4925 Downsview Services for Seniors ...... 416-398-5511 Community Support Connections & Meals Legal Aid Ontario ...... 800-668-8258 E Emergency Medical Services ...... 416-392-2000 on Wheels KW & Cambridge ...... 519-772-8787 Markham Fire and Emergency Etobicoke Services for Seniors ...... 416-243-0127 Guelph Police (non-emerg) ...... 519-824-1212 Services ...... 905-415-7521 Family Service Toronto – Seniors and Evergreen Seniors Community Centre . . 519-823-1291 Older Women’s Network (Ontario) Inc. . . 416-214-1518 Caregivers Support Services ...... 416-595-9618 Kitchener/Waterloo/Cambridge Peel Regional Police Service ...... 905-453-3311 Meals on Wheels ...... 416-225-6041 Police (non-emerg) ...... 519-653-7700 Richmond Hill Fire & Emergency N Senior Peoples’ Resources In Kitchener/Waterloo Homecare Services ...... 905-883-5450 North Toronto Inc...... 416-481-6411 Services...... 519-884-1181 Seniors for Seniors ...... 416-481-2733 U Seniors for Seniors ...... 416-481-2733 London Police (non-emerg) ...... 519-661-5670 York Regional Police Service ...... 866-876-5423 Toronto Distress Centre ...... 416-408-4357 Niagara Falls, St. Catharines & Fire Services ...... 416-338-9050 area Police (non-emerg) ...... 905-688-4111 NORTH SIMCOE MUSKOKA M Police (non-emerg) ...... 416-808-2222 Barrie Fire and Emergency Service .... 705-728-3199 Toronto Transit Commission (TTC) .... 416-393-4636 OTTAWA Barrie Police ...... 705-725-7025 B West Toronto Services for Seniors .... 416-653-3535 Home Support Services ...... 613-560-6000 Community Care Access Centre 1-888-721-2222 x6100 Woodgreen Community Long Term Care Inquiries ...... 311 Meals on Wheels ...... 705-789-6676 x27 Services ...... 416-645-6000 x 1100 Fire Services ...... 613-580-2860 Senior Safety Line ...... 866-299-1011 E Meals on Wheels ...... 613-233-2424 Simcoe Health Unit ...... 877-721-7520 Police...... 613-236-1222 R

S We welcome any feedback you may have to improve the usefulness of this service directory. Please contact: [email protected]

S We welcome any feedback you may have to improve the usefulness of this service directory. Please contact: [email protected] R NEW BRUNSWICK NEWFOUNDLAND & LABRADOR Go Ahead Seniors Elder Abuse Committee of – Healthy Active Living ...... 800-530-4844 Newfoundland and Labrador ...... 800-563-5599 E LifeCall ...... 800-661-5433 HealthLine ...... 888-709-2929 Blue Cross Prescription NL Poison Control Centre ...... 709-722-1110 S Drug Program ...... 800-667-4511 Royal Newfoundland Constabulary .... 709-729-8000 New Brunswick Senior Citizens Seniors Resource Centre Association Federation ...... 800-453-4333 of Newfoundland and Labrador ..... 800-563-5599 O Service New Brunswick ...... 888-762-8600 Social Development NB ...... 866-441-4340 ST. JOHN’S U Tele-Care ...... 811 Metrobus Transit ...... 709-570-2020 Meals on Wheels ...... 709-752-8783 MONCTON Regional Fire Department ...... 709-722-1234 R Ability Transit ...... 506-853-3055 Codiac RCMP ...... 506-857-2400 CORNER BROOK C Codiac Transit Commission ...... 506-857-2008 Ambulance Service ...... 709-637-5000 Fire Department (non-emerg) ...... 506-857-8800 Corner Brook Transit ..... 709-639-7287 (then dial 4) Victim Services ...... 506-856-2875 NOVA SCOTIA Victorian Order of Nurses ...... 709-634-2042 E Senior’s Information Centre ...... 888-855-1121 Doctors Nova Scotia ...... 902-468-1866 Maritime Bus Service ...... 506-854-2023 Healthlink ...... 811 PRINCE EDWARD ISLAND NS Continuing Care Services ...... 800-225-7225 Poison Control Centre ...... 800-565-8161 FREDERICTON NS Department of Seniors ...... 800-670-0065 Senior Citizen’s Federation Inc...... 902-368-9008 Fire Department (non-emerg) ...... 506-460-2500 NS Poison Control Centre ...... 800-565-8161 Trius Transit ...... 902-566-9962 N Meals on Wheels ...... 506-458-9482 Seniors’ Abuse Information Line ...... 877-833-3377 Police (non-emerg) ...... 506-460-2300 CHARLOTTETOWN Fredericton Transit ...... 506-460-2200 HALIFAX U Fire Department ...... 902-566-5548 Greater Halifax Seniors’ Info Line, Meals on Wheels ...... 902-569-7700 SAINT JOHN Victorian Order of Nurses ...... 902-454-5755 Police (non-emerg) ...... 902-629-4172 M Fire and Rescue Services Ofﬁce ...... 506-658-2910 Meals on Wheels ...... 902-429-4299 Info-Line ...... 506-633-4636 Halifax Metro Transit / Halifax SUMMERSIDE Meals on Wheels ...... 506-658-1888 Regional Municipality ...... 902-490-4000 B Fire Department ...... 902-432-1224 Police (non-emerg) ...... 506-648-3333 Police and Fire Meals on Wheels ...... 902-888-8335 Saint John Transit Ofﬁce ...... 506-658-4700 (non-emerg) ...... 902-490-5020 Police (non-emerg) ...... 902-432-1201 E Senior Watch ...... 800-561-2463 Seniors’ Resource Centre ...... 506-633-8781 CAPE BRETON ISLAND R Cape Breton Transit ...... 902-539-8124

S We welcome any feedback you may have to improve the usefulness of this service directory. Please contact: [email protected]

S We welcome any feedback you may have to improve the usefulness of this service directory. Please contact: [email protected] NATIONAL CONTACTS NUMBERS TO CALL WEBSITES OF INTEREST

Doctor ABC’s of Fraud ...... www.abcfraud.ca

Alzheimer Society of Canada ...... www.alzheimer.ca Dentist B.A.S.S.I.C...... www.BASSIC.ca Pharmacy Canada Epilepsy Alliance ...... www.epilepsymatters.com Financial Institution Canadian Association of Retired Persons ...... www.carp.ca

Insurance Company Canadian Cancer Society ...... www.cancer.ca

Police Canadian Coalition for Seniors’ Mental Health ..... www.ccsmh.ca

Canadian Diabetes Association ...... www.diabetes.ca Fire Canadian Elder Law ...... www.canadianelderlaw.ca Ambulance Canadian Hospice Palliative Care Association ...... www.chpca.net Emergency Contact Canadian National Institute for the Blind ...... www.cnib.ca

Canadian Pharmacists Association ...... www.pharmacists.ca

Canadian Physical Activity Guidelines ..... www.csep.ca/guidelines

Canadian Securities Administrators ...... www.csa-acvm.ca

Credit Bureaus:

Equifax ...... www.consumer.equifax.ca/home/en_ca

TransUnion ...... www.transunion.ca

Heart and Stroke Foundation of Canada ....www.heartandstroke.ca

Insurance Bureau of Canada ...... www.ibc.ca

National Initiative for the Care of the Elderly (NICE) ...... www.nicenet.ca

Of ce of the Privacy Commissioner Canadian Anti-Fraud Centre (Phone Busters) 1-888-495-8501 of Canada ...... www.priv.gc.ca/fs- /02_05_d_12_e.cfm

Canadian Hearing Society 1-877-347-3427 Ontario Society (Coalition) of Senior Citizens’ Organizations ...... http://www.ocsco.ca/home Crime Stoppers 1-800-222-8477 Parkinson Society of Canada ...... www.parkinson.ca Income Tax Inquiries 1-800-959-8281 Public Health Agency of Canada ...... www.phac-aspc.gc.ca Insurance Bureau of Canada 1-800-387-2880 Safety for Seniors ...... www.publicsafety.gc.ca OAS/CPP Inquiries 1-800-277-9914 Seniors Canada On Line ...... www.seniors.gc.ca Ontario CCAC 310-2222 Service Canada ...... www.servicecanada.gc.ca Public Health Agency of Canada 416-973-0003 The Arthritis Society ...... www.arthritis.ca Senior Pedestrian Safety – iNavigait 416-480-5912 The Canadian Network for the Prevention Service Canada 1-800-622-6232 of Elder Abuse (CNPEA)...... www.cnpea.ca

TAXIGUY 1-888-TAXI-GUY (829-4489) The Co-operators Group Limited ...... www.cooperators.ca

The Co-operators Insurance 1-800-265-2662 The Council of Canadians ...... www.canadians.org

VON (Victorian Order of Nurses) 1-888-VON-CARE (866-2273) Veterans Affairs Canada ...... www.vac-acc.gc.ca

Bringing an Awareness of Senior For more information visit Safety Issues to the Community www.bassic.ca NATIONAL CONTACTS NUMBERS TO CALL WEBSITES OF INTEREST

Doctor ABC’s of Fraud ...... www.abcfraud.ca

Dentist Alzheimer Society of Canada ...... www.alzheimer.ca B.A.S.S.I.C...... www.BASSIC.ca Pharmacy Canada Epilepsy Alliance ...... www.epilepsymatters.com Financial Institution Canadian Association of Retired Persons ...... www.carp.ca

Insurance Company Canadian Cancer Society ...... www.cancer.ca

Police Canadian Coalition for Seniors’ Mental Health ..... www.ccsmh.ca

Fire Canadian Diabetes Association ...... www.diabetes.ca Canadian Elder Law ...... www.canadianelderlaw.ca Ambulance Canadian Hospice Palliative Care Association ...... www.chpca.net Emergency Contact Canadian National Institute for the Blind ...... www.cnib.ca

Canadian Pharmacists Association ...... www.pharmacists.ca

Canadian Physical Activity Guidelines ..... www.csep.ca/guidelines

Canadian Securities Administrators ...... www.csa-acvm.ca

Credit Bureaus:

Equifax ...... www.consumer.equifax.ca/home/en_ca

TransUnion ...... www.transunion.ca

Heart and Stroke Foundation of Canada ....www.heartandstroke.ca

Insurance Bureau of Canada ...... www.ibc.ca

National Initiative for the Care of the Elderly (NICE) ...... www.nicenet.ca

Of ce of the Privacy Commissioner Canadian Anti-Fraud Centre (Phone Busters) 1-888-495-8501 of Canada ...... www.priv.gc.ca/fs- /02_05_d_12_e.cfm

TAXIGUY 1-888-TAXI-GUY (829-4489) The Co-operators Group Limited ...... www.cooperators.ca

The Co-operators Insurance 1-800-265-2662 The Council of Canadians ...... www.canadians.org

VON (Victorian Order of Nurses) 1-888-VON-CARE (866-2273) Veterans Affairs Canada ...... www.vac-acc.gc.ca

Bringing an Awareness of Senior For more information visit Safety Issues to the Community www.bassic.ca r

The B.A.S.S.I.C. committee is a partnership between service providers, caregivers and members of the community who work together and care about older adults. Our mission is to improve the quality of life for senior citizens by raising awareness of seniors’ safety issues.

B.A.S.S.I.C. Partners

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