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COCRANE TRANSIT TASK FORCE COMMITTEE MINUTES

TIME: 1:30pm DATE: August 2, 2018 PLACE: Room 277, Cochrane RancheHouse

Chairperson: J. Genung, Mayor Members: M. Fedyko, Councillor T. McFadden, Councillor I. Bazay K. Boothe B. Clarke

Administration: D. LaFleche, Analyst B. Suski, Recording Secretary

Absent: M. McDonald G. Flargreaves-Kessier F. Wesseling D. Devana

1 Call to Order

Mayor Genung called the meeting to order at 1:35pm.

2 Agenda

2a Additions, Deletions, Adoption

Addition - 4d Council Meeting Report

The Committee adopted the Agenda, as amended.

2b Adoption of Minutes

The Committee adopted the July 23, 2018 Minutes, as presented.

3 Business

3a Discuss Final Results of Public Engagement Devin gave an overview of the Community Engagement Results (attached)

3b Set & Finalize Service Standards

Devin reviewed and discussed the previously set service standards. The Committee agreed on the final standards as attached.

3c Review Draft Pilot Project Phasing Timeline

Devin reviewed the Pilot Project Phasing Timeline (attached)

3d Council Meeting Report

Committee discussed what the presentation to Council should look like. Also discussed the detail of the information that should be included in the report to Council. Also some discussion around the recommended action should be. The goal of the report is to present the pros and cons of providing residents with a transit that will meet demand.

Next meeting August 9, 2018, 1:30pm, Room 277, Cochrane Ranchehouse.

4 Adjournment

Mayor Genung adjourned the meeting at 3:45pm.

JL Recording Secretary Town of Cochrane Transit Task Force

Local Transit Recommendation – Setting Standards

August 02, 2018 Presentation Outline

• Discuss Final Results of Public Engagement

• Set & Finalize Service Standards

• Draft Pilot Project Phasing Timeline

• Key Points for Presentation to Town Council Community Feedback & Setting Service Standards Community Engagement Sessions & Counts Paper Survey Responses: 1. Thursday June 21, 2018 – Let’s Talk Public Meeting and World Café 117 Surveys 2. Monday June 25, 2018 – Strategic Engagement with Seniors at Big Hill Lodge Online Survey Responses: 3. Wednesday June 27, 2018 – Strategic Engagement Seniors on the Bow 139 Surveys 4. Wednesday June 27, 2018 – Let's Talk BBQ TOTAL SURVEY RESPONSES: 5. Sunday July 01, 2018 – Let’s Talk Day 256 Surveys 6. Wednesday July 04, 2018 – Strategic Engagement Cochrane Coworking Community / Strategic Engagement Chamber of Commerce & Cochrane Business Network (CBN) Residents Engaged Discussion: 7. Thursday July 05, 2018 & Thursday July 19, 2018 – Strategic Engagement Major Approx. 300 Residents Cochrane Employers 8. Saturday July 14, 2018 – Let’s Talk at Farmers Market 9. Tuesday July 16, 2018 – Strategic Engagement Grand Avenue Village 10. Wednesday July 18, 2018 – Strategic Engagement Chamber of Commerce, CBN, & Cochrane Tourism 11. Thursday July 19, 2018 – Let’s Talk at Cochrane Street Market 12. Friday July 20, 2018 – Strategic Engagement Boys and Girls Club 13. June & July 2018 – Town of Cochrane Staff Engagement INTIAL SERVICE COVERAGE All Cochrane Communities? YES or NO (What communities if NO)

Bus Stop Walking distance? Industry standard 400 meters (m) (approx. 4 min / 2.5 Cochrane blocks 150m) Yes 400 meters Closer (under 400meters) Further (over 400meters)

INITIAL SERVICE FREQUENCY Acceptable Average Wait Time 0 10 20 30 40 50 60 60+

Minutes

Acceptable Average Time on the 0 10 20 30 40 50 60 60+ Minutes SERVICE COVERAGE - ENGAGEMENT RESULTS SERVICE COVERAGE TO ALL COCHRANE COMMUNITIES? Paper Surveys Online Surveys TOTAL

Yes 100% (117) 88% (121) 94% (238)

No 0 12% (16) 6% (16)

BUS STOP WALKING DISTANCE? Paper Surveys Online Surveys TOTAL Industry Standard of 400 84% (98) 64% (87) 74% (185) meters (m) Closer than 400m 16% (18) 16% (21) 15% (39) Further than 400m 0 20% (27) 11% (27) SERVICE FREQUENCY - ENGAGEMENT RESULTS Acceptable Average Wait Paper Surveys Online Surveys TOTAL Total Response for Acceptable Average Wait Time Time in Minutes Under 5 minutes 0 7 7 60+ 5 minutes 6 6 12 60 4 55 10 minutes 10 21 31 50 15 minutes 10 34 44 45 1 20 minutes 92 18 110 40 25 minutes 79 5 84 35 1 30 minutes 80 44 124 30 124

35 minutes 1 0 1 Waiting of Minutes 25 84 40 minutes 0 0 0 20 110 45 minutes 0 1 1 15 44 50 minutes 0 0 0 10 31 5 12 55 minutes 0 0 0 Under 5 7 60 minutes 1 3 4 0 20 40 60 80 100 120 140 60+ minutes 0 0 0 Number of Responses Acceptable Average Time Paper Surveys Online Surveys TOTAL Total Response for Acceptable Average Time on the Bus on the Bus Under 5 minutes 0 9 9 60+ 5 minutes 0 1 1 60 2 10 minutes 11 6 17 55 50 2 15 minutes 12 26 38 45 5 20 minutes 76 37 113 40 6 25 minutes 59 6 65 35 4 30 minutes 89 49 138 30 138 35 minutes 4 0 4 25 65

40 minutes 5 1 6 MinutesBustheon 20 113 15 38 45 minutes 2 3 5 10 17 50 minutes 2 0 2 5 1 55 minutes 0 0 0 Under 5 9 60 minutes 1 1 2 0 20 40 60 80 100 120 140 160 60+ minutes 0 0 0 Number of Responses FINAL SERVICE COVERAGE All Cochrane Communities? YES or NO (What communities if NO)

Bus Stop Walking distance? Industry standard 400 meters (m) (approx. 4 min / 2.5 Cochrane blocks 150m) Yes 400 meters Closer (under 400meters) Further (over 400meters)

FINAL SERVICE FREQUENCY Acceptable Average Wait Time 0 10 20 30 40 50 60 60+

Minutes

Acceptable Average Time on the Bus 0 10 20 30 40 50 60 60+ Minutes INITIAL BUS FLEET Length: 8 – 8.6m Length: 7 – 8.4m / 26.2 – 28.2ft. 23 - 24ft. Capacity: 22 – 18 Capacity: 22 - 15

Size? YES Size? YES Appearance? NO Appearance? YES

Length: 7.3 m / 24ft. Length: 5.8M / 19ft. Capacity: 15 - 12 Capacity: 15 - 10

Size? YES Size? YES Appearance? YES Appearance? YES

Accessibility: Ramp (interior accessible design) Fuel type: Gasoline Bicycle racks: Front rack 2 spots per bus BUS FLEET - ENGAGEMENT RESULTS

BUS OPTION 1 BUS OPTION 2

Paper Online Paper Online TOTAL TOTAL Surveys Surveys Surveys Surveys

Favorite Bus Option 12 N/A 12 Favorite Bus Option 0 N/A 0 Yes 90 108 198 Yes 72 88 160 Acceptable Size? Acceptable Size? No 14 24 38 No 12 39 51 Yes 84 100 184 Acceptable Yes 75 80 155 Acceptable Appearance? No 19 32 51 Appearance? No 10 46 56

BUS OPTION 3 BUS OPTION 4

Onlin Paper e Online TOTAL Paper Surveys TOTAL Surveys Surv Surveys eys Favorite Bus Option 4 N/A 4 Favorite Bus Option 35 N/A 35 Yes 86 102 188 Yes 70 104 174 Acceptable Size? Acceptable Size? No 2 29 31 No 20 29 49 Yes 84 95 179 Yes 86 114 200 Acceptable Appearance? Acceptable Appearance? No 3 36 39 No 4 19 23 BUS FLEET - ENGAGEMENT RESULTS

Option 1 Option 2 Option 3 Option 4 Bus Option Comparison

Favorite Bus Option 12 0 4 35 Acceptable Yes 198 160 188 174 Size? No 38 51 31 49 Acceptable Yes 184 155 179 200 Appearance? No 51 56 39 23

FINAL BUS FLEET Yes to all 4 for size and appearance

• Key focus is on cost efficiency (initial cost, maintenance, and lifespan)

• Preference is for a modern style of low-floor

Length: 8 – 8.6m 26.2 – 28.2ft. Length: 7 – 8.4m / 23 - 24ft. • Accessibility: Ramp (interior accessible design) Capacity: 22 – 18 Capacity: 22 - 15 • Fuel type: Gasoline

• Bicycle racks: Front rack 2 spots per bus

Length: 7.3 m / 24ft. Length: 5.8M / 19ft. Capacity: 15 - 12 Capacity: 15 - 10 INITIAL EFFECTIVE SAFETY AND SECURITY MEASURES Some What Not Sure if Effective Not Effective Security Measure Effective Effective Security cameras ✓ Certified and trained drivers ✓ Route sharing with family/friends ✓

Between stops or door-to-door drop-off for children, women and seniors ✓

Security education for passengers (classes and signage) ✓ Visible supports and help points ✓ Buses and shelters with lighting and/or enhanced sight lines ✓ Improving law enforcements ability to respond and enforce ✓ Enhance perception of security through media relations ✓ EFFECTIVE SAFETY AND SECURITY MEASURES - ENGAGEMENT RESULTS Not Sure if Effective Some What Effective Not Effective Security Measure Effective Paper Survey Online Survey Paper Survey Online Survey Paper Survey Online Survey Paper Survey Online Survey Security cameras 107 91 3 33 3 6 5 5 Total 198 36 9 10 Certified and trained drivers 116 126 0 6 0 2 1 3 Total 242 6 2 4 Route sharing with family/friends 66 96 20 22 6 4 28 14 Total 162 42 10 42 Door-to-door drop-off 102 59 11 43 6 15 0 18 Total 161 54 21 18 Security education for passengers 34 32 64 57 11 25 9 20 Total 66 121 36 29 Visible supports and help points 37 70 28 45 19 9 27 11 Total 107 73 28 38 Buses and shelters with lighting 110 98 7 31 1 6 1 3 and/or enhanced sight lines Total 208 38 7 4 Improving law enforcements ability 90 80 15 37 5 10 8 9 to respond and enforce Total 170 52 15 17 Enhance perception of security 58 45 48 59 8 12 2 19 through media relations Total 103 107 20 21 FINAL EFFECTIVE SAFETY AND SECURITY MEASURES Some What Effective Not Effective Rational Security Measure Effective Community support and affordable option Security cameras ✓ with estimate of $5000 - $6000 per bus Certified and trained drivers ✓ Community support and industry standard Useful but cost dependent and must Route sharing with family/friends ✓ consider privacy issues

Between stops or door-to-door drop-off for children, Useful but cost dependent, and would need women and seniors ✓ to be off peak periods (e.g. late nights)

Security education for passengers (classes and Lacks community support and seen as signage) ✓ common sense Too costly and concern for misuse resulting Visible supports and help points ✓ in false alerts Buses and shelters with lighting and/or enhanced sight lines ✓ Community support and industry standard Improving law enforcements ability to respond and Community support and will be addressed in enforce ✓ Transit Bylaw Lacks community support and seen as Enhance perception of security through media relations ✓ unnecessary expense Local INITIAL FARE PRICE & Transit Fares 10 10 Ticket Adult Student Senior 2018 Cash Ticket Pack Student / Month Month month Child (Ages 5 Fare Pack Senior Pass Pass Pass and under) COLLECTION OPTIONS Airdrie $2.25 $20.00 - $65.00 $47.50 $47.50 Free REGULAR ONE-WAY FARE PRICE Grande Prairie $2.00 $17.00 $13.60 $54.00 $43.00 $27.00 $1.50 Medicine Hat $3.25 $29.25 - $70.50 $38.75 $61.00 Free $ Red Deer* $2.55 $22.00 - $70.00 $60.00 $60.00 Free St. Albert $3.25 $24.50 - $73.25 $40.35 $40.35 Free Lethbridge $3.00 $22.50 $21.00 $77.00 $62.00 $28.00 Free REDUCED MONTHLY PASSES Strathcona County $3.10 $23.30 $17.40 $54.25 $40.70 $16.30 Free Leduc $2.00 $45.00 - $55.00 Free $55.00 Free Elderly Low-income Hinton** $3.00 $25.00 - $70.00 $70.00 $16.67 Free

YES / NO YES / NO Average $2.71 $24.91 $17.33 $64.81 $51.94 $36.35 -

Median $3.00 $22.90 $17.40 $67.50 $47.50 $34.18 - *Red Deer: 10 Ticket Pack based on 12 ticket pack Student Adult **Hinton: 10 Ticket Pack based on 12 ticket pack ($30) / Senior Month Pass based on 3 months ($50) YES / NO YES / NO FARE PAYMENT OPTIONS? Child (under 5 years) free All options YES / NO YES / NO Cash YES / NO App payment YES / NO Transit card YES / NO FARE PRICE & COLLECTION OPTIONS – ENGAGEMENT RESULTS

Regular One- Paper Total Responses for Regular One-way Fare Price Online Surveys TOTAL way Fare Price Surveys 160 145 141 143 Free 1 12 13 140 $ 0.25 1 0 1 120 120 110 $ 0.50 1 3 4 100 $ 0.75 1 3 4 $ 1.00 2 7 9 80

$ 1.25 2 7 9 Reponses 60 $ 1.50 3 10 13 40 33 $ 1.75 3 9 12 28 23 $ 2.00 89 52 141 18 20 13 13 12 9 9 7 $ 2.25 91 29 120 1 4 4 3 4 3 1 $ 2.50 89 56 145 0 $ 2.75 84 26 110 $ 3.00 85 58 143 One-way Fare Price $ 3.25 12 16 28 $ 3.50 12 21 33 FARE PAYMENT OPTIONS? 11 18 All Payment Options $ 3.75 7 Paper Surveys Online Surveys TOTAL $ 4.00 8 15 23 (Cash, Transit Card, App) $ 4.25 0 3 3 Yes 104 N/A 104 $ 4.50 0 4 4 No 8 N/A 8 $ 4.75 0 3 3 $ 5.00 0 7 7 Cash Payment Paper Surveys Online Surveys TOTAL $5.00 + 0 1 1 No 8 N/A 8 REDUCED MONTHLY PASSES – ENGAGEMENT RESULTS Senior Pass Paper Surveys Online Surveys TOTAL

Yes 115 132 247 (97%)

No 1 6 7 (3%) Student Pass Paper Surveys Online Surveys TOTAL

Yes 115 132 247 (98%)

No 1 5 6 (2%) Low-income Pass Paper Surveys Online Surveys TOTAL

Yes 110 124 234 (92%)

No 6 13 19 (8%) Adult Pass Paper Surveys Online Surveys TOTAL

Yes 97 73 170 (69%)

No 17 59 76 (31%) Children Under 5 Ride Free Paper Surveys Online Surveys TOTAL

Yes 96 122 218 (92%)

No 3 17 20 (8%) Alberta Local FINAL FARE PRICE & Transit Fares 10 10 Ticket Adult Student Senior 2018 Cash Ticket Pack Student / Month Month month Child (Ages 5 Fare Pack Senior Pass Pass Pass and under) COLLECTION OPTIONS Airdrie $2.25 $20.00 - $65.00 $47.50 $47.50 Free REGULAR ONE-WAY FARE PRICE Grande Prairie $2.00 $17.00 $13.60 $54.00 $43.00 $27.00 $1.50 Medicine Hat $3.25 $29.25 - $70.50 $38.75 $61.00 Free $ Red Deer* $2.55 $22.00 - $70.00 $60.00 $60.00 Free St. Albert $3.25 $24.50 - $73.25 $40.35 $40.35 Free Lethbridge $3.00 $22.50 $21.00 $77.00 $62.00 $28.00 Free REDUCED MONTHLY PASSES Strathcona County $3.10 $23.30 $17.40 $54.25 $40.70 $16.30 Free Leduc $2.00 $45.00 - $55.00 Free $55.00 Free Elderly Low-income Hinton** $3.00 $25.00 - $70.00 $70.00 $16.67 Free

YES / NO YES / NO Average $2.71 $24.91 $17.33 $64.81 $51.94 $36.35 -

Median $3.00 $22.90 $17.40 $67.50 $47.50 $34.18 - *Red Deer: 10 Ticket Pack based on 12 ticket pack Student Adult **Hinton: 10 Ticket Pack based on 12 ticket pack ($30) / Senior Month Pass based on 3 months ($50) YES / NO YES / NO FARE PAYMENT OPTIONS? Child (under 5 years) free All options YES / NO YES / NO Cash YES / NO App payment YES / NO Transit card YES / NO INITIAL COST RECOVERY Internal Advertising Gross Revenue Estimate (100% Rented) Advertisement Estimated Number in Price Range Advertising Revenue ADVERTISING? Location Transit System (per month) (based on lowest in range) Bus stops / bus shelters YES / NO Bus Stop Shelter 43 $150 – $600 $6,450 Bus bench YES / NO Bench Ads 87 (excluding shelters) $75 – $400 $6,525 Bus Interior Ads 32 (in 4 buses) $25 – $125 $800 Interior of Bus YES / NO Side of Bus 4 $300 – $400 $1,200 Exterior of Bus YES / NO Back of Bus 4 $600 – $1000 $2,400 In App/Website YES / NO Monthly Total $17,375

Annual Total $208,500

ALTERNATIVE SOURCES OF REVENUE? Revenue (2016) Naming Rights Bus Stops YES/NO Bus Network YES/NO

INTERNAL OR EXTERNAL ADVERTISING? Source: City of Airdrie (2016). Council Agenda Report ADVERTISING LOCATIONS – ENGAGEMENT RESULTS ADVERTISING LOCATIONS Bus stops and bus shelters Paper Surveys Online Surveys TOTAL Yes 111 118 229 (92%) Advertising in mobile 85% app/website 15% No 2 18 20 (8%) Bus bench Paper Surveys Online Surveys TOTAL 43% Naming Rights to transit system Yes 109 117 226 (91%) 57% No 3 18 21 (9%)

Interior of bus Paper Surveys Online Surveys TOTAL 69% Naming rights to bus stops Yes 106 125 231 (93%) 31% No 6 11 17 (7%) 80% Exterior of bus Paper Surveys Online Surveys TOTAL Exterior of bus 20% Yes 101 95 196 (80%) No 11 38 49 (20%) 93% Interior of bus Naming rights to bus stops Paper Surveys Online Surveys TOTAL 7% Yes 83 82 165 (69%)

No 23 52 75 (31%) 91% Bus bench Naming Rights to transit 9% Paper Surveys Online Surveys TOTAL system

Yes 30 68 98 (43%) 92% Bus stops and bus shelters No 12 65 128 (57%) 8% Advertising in app/website Paper Surveys Online Surveys TOTAL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90%100% Yes 91 110 201 (85%) No 9 24 36 (15%) Yes No ADVERTISING MANAGEMENT – ENGAGEMENT RESULTS

140 120 120 110

100 96

80 72

60 38 40 24 20

0 Paper Surveys Online Surveys Total

Internal Management External Management FINAL COST RECOVERY Internal Advertising Gross Revenue Estimate (100% Rented) Advertisement Estimated Number in Price Range Advertising Revenue ADVERTISING? Location Transit System (per month) (based on lowest in range) Bus stops / bus shelters YES / NO Bus Stop Shelter 43 $150 – $600 $6,450 Bus bench YES / NO Bench Ads 87 (excluding shelters) $75 – $400 $6,525 Bus Interior Ads 32 (in 4 buses) $25 – $125 $800 Interior of Bus YES / NO Side of Bus 4 $300 – $400 $1,200 Exterior of Bus YES / NO Back of Bus 4 $600 – $1000 $2,400 In App/Website YES / NO Monthly Total $17,375

Annual Total $208,500

ALTERNATIVE SOURCES OF REVENUE? Airdrie Transit Revenue (2016) Naming Rights Bus Stops YES/NO Bus Network YES/NO But should be considered with actual offer INTERNAL OR EXTERNAL ADVERTISING? External was selected to reduce risk, because if internal advertising is done poorly internally could actually cost money Source: City of Airdrie (2016). Council Agenda Report INITIAL ADDITIONAL SERVICE STANDARDS Should pets be allowed on board? Food and Beverages? Yes, all pets Both Permitted No pets (exception service dogs) ✓ Food only Only dogs or cats Beverage only ✓ In a closed carrier Zero tolerance for consumption On a leash Should the transit fleet be used in At what age can a child travel unaccompanied? emergency situations (e.g. fire evacuation)? No restriction (parental discretion) ✓ YES NO 5 years 10 years Transit to/from Town Events for Free 13 years YES NO Other Should children be required to be out of Should attendants ride free? strollers to save space? YES NO YES NO Should free WIFI be provided on board? YES NO ADDITIONAL SERVICE STANDARDS – ENGAGEMENT RESULTS Should pets be allowed on board? Attendants ride free? Paper Surveys Online Surveys TOTAL Paper Surveys Online Surveys TOTAL No pets (exception 66 71 127 YES 86% (96) 67% (89) 76% (185) service dogs) NO 14% (16) 33% (43) 24% (59) Yes, all pets 25 16 41 Should free WIFI be provided on board? Only dogs or cats 21 14 35 In a closed carrier 11 31 42 Paper Surveys Online Surveys TOTAL On a leash 37 53 90 YES 71% (60) 47% (63) 56% (123) Food and beverages? NO 29% (25) 53% (72) 44% (97) Paper Surveys Online Surveys TOTAL Should the transit fleet be used in emergency situations? Both Permitted 24% (27) 51% (70) 39% (97) Paper Surveys Online Surveys TOTAL Food only 0 0 0 YES 100% (98) 96% (132) 98% (245) Beverage only 30% (34) 21% (29) 25% (63) NO 0 4% (5) 2% (5) Zero tolerance for 46% (52) 28% (38) 36% (90) Transit to Town Events for free? consumption Paper Surveys Online Surveys TOTAL At what age can a child travel unaccompanied? YES 74% (84) 65% (89) 69% (173) Paper Surveys Online Surveys TOTAL NO 26% (29) 35% (48) 31% (77) No restriction 38% (41) 26% (36) 32% (77) 5 years 2% (2) 6% (8) 4% (10) Children required to be out of strollers to save space? 10 years 29% (31) 41% (56) 36% (87) Paper Surveys Online Surveys TOTAL 13 years 18% (19) 25% (34) 22% (53) YES 56% (52) 47% (62) 50.4% (114) Other (8 & 10 years) 13% (14) 1% (2) 7% (16) NO 44% (41) 53% (71) 49.6% (112) FINAL ADDITIONAL SERVICE STANDARDS Should pets be allowed on board? Yes, all pets No pets (exception service dogs) ✓ Only dogs or cats In a closed carrier On a leash

At what age can a child travel unaccompanied? No restriction (parental discretion) ✓ No restriction was selected over 10 years (community choice) due to issues of 5 years enforcement. Should be reviewed if an issue 10 years occurs. 13 years Other

Should attendants ride free? YES NO FINAL ADDITIONAL SERVICE STANDARDS Food and Beverages? Both Permitted Food only Beverage only was selected over ‘both permitted’ to reduce Beverage only ✓ clean up costs with a potential operating contractor. Zero tolerance for consumption

Should the transit fleet be used in emergency situations (e.g. fire evacuation)? YES NO

Transit to/from Town Events for Free YES NO

Should children be required to be out of No was selected to allow a child to stay in the stroller if the bus strollers to save space? is not full, but if bus is reaching capacity a child can be ask to YES NO be taken out of the stroller.

Should free WIFI be provided on board? Yes, but cost dependent. YES NO COMMITTEE’S INITIAL SERVICE SPAN ULTIMATE SCENARIO

What time spans are important for Priority Cochrane transit? Rank

Peak Period (Monday to Friday 6am – 9am & 3pm – 6pm) 1

Full Weekdays (Monday to Friday 6am – 8pm) 2

Late Nights (After 8pm) 3

Early Mornings (Before 6am) 5

Saturday Service 4

Sunday Service 6 Weekdays: 4:30am – 11:00pm Service on Holidays Saturday: 9:00am – 10:00pm 7 Sunday: 9:00am – 5:00pm Paper Surveys - Service Priority Paper Surveys - Weighted Service Weighted 71 2 20 Priority Rank Priority Rank Full Weekdays 1 4 3 16 27 27 Full Weekdays (Monday to Friday Peak Period 9 27 1 7 11 6am – 8pm) 32 Saturday Service 2526 Peak Period (Monday to Friday 6am – 35 2 9am & 3pm – 6pm) 2 12 Early Mornings 22 29 17 33 Late Nights (After 8pm) 3 1 23 36 Late Nights 12 30 5 9 Saturday Service 5 21 Sunday Service 17 25 Sunday Service 4 1 53 1 6 13 Early Mornings (Before 6am) 6 Service on Holidays 1 19 76 Service on Holidays 7 0 10 20 30 40 50 60 70 80 Priority 1 Priority 2 Priority 3 Priority 4 Priority 5 Priority 6 Priority 7

Online Surveys - Service Priority Online Surveys - Weighted Service Weighted 32 59 Priority Rank Priority Rank Full Weekdays 10 13 11 14 4042 Full Weekdays (Monday to Friday Peak Period 8 22 1 11 17 6am – 8pm) 12 25 Saturday Service 31 35 Peak Period (Monday to Friday 6am – 9 20 2 17 9am & 3pm – 6pm) 25 35 Late Nights 17 32 20 Late Nights (After 8pm) 3 4 7 Sunday Service 17 36 22 54 Saturday Service 4 7 Service on Holidays 8 17 22 23 60 Sunday Service 5 0 10 20 30 40 50 60 70 Service on Holidays 6 Priority 1 Priority 2 Priority 3 Priority 4 Priority 5 Priority 6 FINAL SERVICE SPAN PRIORITY What time spans are important for Priority Cochrane transit? Rank

Peak Period (Monday to Friday 6am – 9am & 3pm – 6pm) 1

Full Weekdays (Monday to Friday 6am – 8pm) 2

Late Nights (After 8pm) 3

Early Mornings (Before 6am) 6

Saturday Service 4

Sunday Service 5

Service on Holidays 7 ULTIMATE SERVICE SPAN - ENGAGEMENT RESULTS All Surveys - Ultimate Monday to Thursday Time Span 200 178 179 180 180 180 180 180 180 180 178 176 177 177 177 176 175 175 175 175 174 173 172 171 180 166 161 157 157 154 160 141 140 124 116 120 100 99 93 100 86 80 56 60 53 52 39 40 16 20 0

All Surveys - Ultimate Friday Time Span 200 172 175 177 177 178 178 178 178 178 177 177 177 176 176 176 175 175 175 175 174 174 174 174 180 171 170 165 165 158 154 160 153 137 135 134 140 120 97 97 100 84 85 80 60 53 39 40 19 20 0 ULTIMATE SERVICE SPAN - ENGAGEMENT RESULTS

All Surveys - Ultimate Saturday Time Span

180 164 162 162 162 162 163 163 162 162 154 154 160 160 160 160 160 160 157 157 160 151 150 147 147 136 138 135 140 131 118 117 120 92 100 83 75 77 80 60 61 60 46 39 40 30 30 25 20 0

All Surveys - Ultimate Sunday Time Span

200 174 174 174 174 174 173 173 177 176 176 176 175 175 175 175 174 174 180 165 165 156 159 155 160 147 150 144 144 136 140 130 126 120 104 107 106 95 100 74 80 68 61 62 60 42 40 30 32 20 0 REDUCED SERVICE SPAN - ENGAGEMENT RESULTS All Surveys - Reduced Mon. to Thurs. Time Span 120 100 100 103 100 101 101 100 100 95 96 97 98 100 91 93 93 93 92 92 93 93 92 92 92 83 81 80 72 71 59 61 60 48 46 39 40 32 29 28 22 19 20 14 14 11

0

All Surveys - Reduced Friday Time Span 140 127 125 124 123 121 118 123 123 123 123 123 123 118 118 117 117 117 117 117 115 115 120 109 112 110 103 97 96 100 81 84 77 76 80 62 60 54 45 44 39 35 37 33 40 27 20

0 REDUCED SERVICE SPAN - ENGAGEMENT RESULTS All Surveys - Reduced Saturday Time Span 140 120 120 114 114 116 116 117 117 117 117 117 117 118 115 116 120 108 110 100 98 98 100 92 84 85 74 78 80 69 64 66 56 56 60 53 49 36 37 37 40 28 28 29 26 25 20

0

All Surveys - Reduced Sunday Time Span 120 109 109 109 105 106 106 106 104 101 102 102 102 97 98 99 100 89 90 90 90

80 67 63 62 60 60 60 49 50 52 52 39 34 35 36 36 40 29 25 28 25 25 20 10 10

0 FINAL SERVICE SPAN SCENARIOS

ULTIMATE SERVICE SCENARIO REDUCED SERVICE SCENARIO MINIMAL SERVICE SCENARIO Mon. – Thurs. Friday Saturday Sunday Mon. – Thurs. Friday Saturday Sunday Mon. – Thurs. Friday Saturday Sunday 4:00 4:00am 4:00am 4:00am 4:00am 4:00 4:00 5:00 5:00 5:00 5:00am 5:00am 6:00 6:00 6:00

7:00 7:00 7:00

8:00 8:00 8:00

9:00 9:00 9:00 9:00am 9:00am 10:00 10:00 10:00 11:00 11:00 11:00 12:00 12:00 12:00 13:00 13:00 13:00 14:00 14:00 14:00 15:00 15:00 15:00 16:00 16:00 16:00 17:00 17:00 17:00 18:00 18:00 18:00 6:00pm 6:00pm 19:00 19:00 19:00 20:00 20:00 20:00 8:00pm 8:00pm 21:00 21:00 21:00 22:00 22:00 22:00 11:00pm 11:00pm 11:00pm 11:00pm 23:00 23:00 23:00 Discussion on Survey Comments 4 of 4 YES

3

3 YES & 1 POSSIBLY

1 YES & 3 NO Draft Pilot Project Phasing Timeline Pilot Project Risk Assessment GreenTRIP Asset and Cost Comparison GreenTRIP Assets Gained Bus Stop Infrastructure with WIFI in Downtown $ 1,000,000 Property for Transit Hub $ 2,000,000 Building for Transit Hub $ 3,500,000 Bus Fleet Sold After 5 Years (30% of original value) $ 600,000 Contribution to Rocky View Handibus (Software) $ 200,000 Total Asset Value $ 7,300,000

Municipal Project Costs Over 5 Years Town’s GreenTRIP contribution (through Gas Tax) $ 3,000,000 10% repayment of provincial contribution $ 600,000 Net Operation Costs at $600,000 annually $ 3,000,000 Total Initial Costs and Operating Costs $ 6,600,000

Total Value Retained Assets vs. Cost $ 700,000 APPROVAL & SET UP (August 2018 – July 2019) Council Approval of Recommendation Engage Community on Potential Ridership and Approval of Service Request for Proposals (RFP) Process RFP for Council Approval

Transit Bylaw for Council Approval

Privacy Impact Assessment (PIA)

Purchase Bus Fleet Hard Infrastructure Installation (Bus Stops) Soft Infrastructure (App, Help Tablets, etc.) Design and Plan Transit Hub (following Tri-site) Construction of Transit Hub Education & Outreach Aug. Sep. Oct. Nov. Dec. Jan. Feb. Mar. Apr. May Jun. Jul. 2018 2018 2018 2018 2018 2019 2019 2019 2019 2019 2019 2019 PILOT BEGINS (August 2019 – July 2020)

Construction of Transit Hub

Education and outreach

Soft Pilot (free fare)

Local Pilot Project START Adjustment to Service (based on demand data) Integration with Regional Transit Aug. Sep. Oct. Nov. Dec. Jan. Feb. Mar. Apr. May Jun. Jul. 2019 2019 2019 2019 2019 2020 2020 2020 2020 2020 2020 2020

GREENTRIP DEADLINE (August 2020 – July 2021)

Local Pilot Project YEAR 1

Construction of Transit Hub GreenTRIP Funding must be Completely Spent Adjustment to Service Aug. Sep. Oct. Nov. Dec. Jan. Feb. Mar. Apr. May Jun. Jul. 2020 2020 2020 2020 2020 2021 2021 2021 2021 2021 2021 2021 TWO YEAR REVIEW OF LOCAL SERVICE (August 2021 – July 2022)

Local Pilot Project YEAR 2 Two Year Review of Service (point of stable ridership) Adjustment to Service (based on review) Aug. Sep. Oct. Nov. Dec. Jan. Feb. Mar. Apr. May Jun. Jul. 2021 2021 2021 2021 2021 2022 2022 2022 2022 2022 2022 2022 YEAR THREE OF LOCAL SERVICE (August 2022 – July 2023) Local Pilot Project YEAR 3 Adjustment to Service (based on data) Aug. Sep. Oct. Nov. Dec. Jan. Feb. Mar. Apr. May Jun. Jul. 2022 2022 2022 2022 2022 2023 2023 2023 2023 2023 2023 2023 YEAR FOUR OF LOCAL SERVICE (August 2023 – July 2024) Local Pilot Project YEAR 4 Adjustment to Service (based on data) Aug. Sep. Oct. Nov. Dec. Jan. Feb. Mar. Apr. May Jun. Jul. 2023 2023 2023 2023 2023 2024 2024 2024 2024 2024 2024 2024

PILOT PROJECT COMPLETED (August 2024 – July 2025)

Local Pilot Project YEAR 5 Review of Service Council Decision on Future Service Aug. Sep. Oct. Nov. Dec. Jan. Feb. Mar. Apr. May Jun. Jul. 2024 2024 2024 2024 2024 2025 2025 2025 2025 2025 2025 2025 Transit Task Force Timeline Transit Task Force Timeline ✓ Monday April 23, 2018 – Initial Task Force Meeting ✓ Before May 7, 2018 – Consult Transit Providers ✓ Monday May 7, 2018 – Service Standards ✓ Tuesday May 25, 2018 – Southland Presentation & Transit Proposal ✓ Monday June 18, 2018 – Public Engagement Preparation ✓ Tuesday July 3, 2018 – Review Initial Engagement Findings ✓ Monday July 23, 2018 – Review Engagement Findings and Discuss Recommendation ✓ Thursday August 2, 2018 – Set Final Service Standards • Thursday August 9, 2018– Review Report and Presentation to Town Council • Monday August 13, 2018 – Present Recommendation to Town Council Town of Cochrane Transit Task Force

Local Transit Recommendation – Setting Standards

August 02, 2018 Let’s Talk Local Transit Amended GreenTRIP Application – Approved June 22, 2017 • Fleet – 8 shuttle buses - $2.0 million

• Bus Stop Infrastructure - $1.0 million (estimated 130 bus stops)

• Land for Downtown Transit Hub - $2.0 million (already purchased)

• Plan, Design & Construct Downtown Transit Hub - $3.5 million

• On-demand, Fare and Information Systems – $0.5 million Local Transit Size and Cost Comparison

Trips / Cost Cost Per Town/City Pop. Bus Ridership Operating Cost Net Cost / Trip Revenue / Trip Capita Recovery Hour Airdrie AB 54,891 15 186,635 3.4 $ 1,807,646 $ 5.39 44% $ 4.29 $ 89.75 Belleville ON 37,000 15 1,059,339 28.6 $ 3,954,197 $ 2.09 44% $ 1.64 $ 97.55 Brandon MB 53,000 19 1,175,703 22.2 $ 4,285,073 $ 2.64 28% $ 1.00 $ 69.39 Charlottetown PEI 45,000 14 446,168 9.9 $ 1,870,771 $ 2.56 39% $ 1.63 $ 83.70 ON 10,741 5 109,244 10.2 $ 587,749 $ 4.27 21% $ 1.11 $ 67.60 Cornwall ON 46,340 16 880,698 19.0 $ 3,960,925 $ 3.13 30% $ 1.37 $ 106.60 Grande Prairie AB 55,000 20 762,487 13.9 $ 4,744,334 $ 5.16 17% $ 1.07 $ 112.62 Kentville NS 42,500 14 404,000 9.5 $ 2,582,514 $ 4.06 37% $ 2.33 $ 159.41 Leamington ON 20,000 2 23,975 1.2 $ 208,949 $ 7.27 17% $ 1.45 $ 57.70 Leduc AB 28,853 9 58,269 2.0 $ 815,265 $ 10.65 24% $ 3.34 $ 113.78 Miramachi NB 18,500 7 65,800 3.6 $ 469,900 $ 4.04 43% $ 3.10 $ 42.72 Moose Jaw SK 34,000 7 462,584 13.6 $ 1,146,101 $ 1.51 39% $ 0.97 $ 82.44 Prince Albert SK 35,000 13 351,597 10.0 $ 1,323,796 $ 2.44 35% $ 1.33 $ 73.69 Spruce Grove AB 29,526 7 83,392 2.8 $ 1,146,101 $ 8.35 39% $ 5.39 $ 230.88 Stratford ON 32,000 15 615,745 19.2 $ 2,411,846 $ 2.46 37% $ 1.45 $ 80.84 Timmins ON 38,622 19 958,868 24.8 $ 4,726,880 $ 3.34 32% $ 1.59 $ 115.46 Source: Municipality Population Bus Transit Network Small Towns Cochrane AB. 27,960 1. Leamington ON. 27,595 with Local 2. Midland-Penetanguishene ON. 25,826 Midland Penetanguishene Transit 3. Courtenay BC. 25,599 Comox Valley Transit System Transit 4. Clarence-Rockland ON. 24,512 Clarence-Rockland Transpo 5. Tecumseh ON. 23,229 6. Banff-Canmore AB. 21,843 7. Collingwood ON. 21,793 8. Brockville ON. 21,346 9. Owen Sound ON. 21,341 10. Lindsay ON. 20,713 11. ON. 20,675 12. Huntsville ON. 19,816 13. Yellowknife NWT. 19,569 14. Cobourg ON. 19,440 15. Niagara-on-the-Lake ON. 17,511 Niagara-on-the-Lake Transit 16. Beaumont AB. 17,396 Beaumont Transit 17. Port Hope ON. 16,753 18. Kenora ON. 15,096 Kenora Transit 19. Thompson MA. 13,678 20. Elliot Lake ON. 10,741 Elliot Lake Transit 21. Temiskaming Shores ON. 9,920 Tri-Town Transit 22. Hinton AB. 9,882 23. Mont-Tremblant QC. 9,646 Mont-Tremblant public transit 24. Trail BC. 7,709 Kootenay Boundary Transit System 25. Duncan BC. 4,944 Cowichan Valley Regional Transit System Cochrane Population Data COCHRANE POPULATION AGE COCHRANE POPULATION GROWTH (1969 – 2018) DISTRIBUTION (2016)

100 years and over 0 30,000 27,960 95 to 99 years 25 26,320 90 to 94 years 55 85 to 89 years 145 25,000 23,084 80 to 84 years 290 75 to 79 years 450 18,750 70 to 74 years 750 20,000 65 to 69 years 1,180 15,242 60 to 64 years 1,475

55 to 59 years 1,680 Population 15,000 13,760 50 to 54 years 1,780 12,074 45 to 49 years 1,675 11,173 40 to 44 years 1,935 10,000 9,285 35 to 39 years 2,095 30 to 34 years 2,075 6,612 25 to 29 years 1,685 5,195 5,000 20 to 24 years 1,225 2,308 15 to 19 years 1,395 900 10 to 14 years 1,610 5 to 9 years 1,845 0 0 to 4 years 1,920

Number of Residents Source: Statistics Canada (2016). Source: Statistics Canada (2016) & Town of Cochrane (2017) Census. Airdrie, AB. – Door to Bus Stop On Demand Transit

In September 2017, Airdrie consolidated bus routes and replaced their Dial-A-Bus Service with OnDemand Transit. This change has AIRDRIE POPULATION GROWTH (1977 – 2017) allowed for:

• Increase to 100% service coverage (from 40%)

• Improved operating efficiencies by reducing fixed route distances

• Enhanced customer experience with a more robust service

• Fixed routes costed an average of $29.26 per trip compared to

$6.26 per trip with On Demand Airdrie Transit began in 1980