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Online Surveys TOTAL L cocniano HOW THE WEST ICt NOW COCRANE TRANSIT TASK FORCE COMMITTEE MINUTES TIME: 1:30pm DATE: August 2, 2018 PLACE: Room 277, Cochrane RancheHouse Chairperson: J. Genung, Mayor Members: M. Fedyko, Councillor T. McFadden, Councillor I. Bazay K. Boothe B. Clarke Administration: D. LaFleche, Analyst B. Suski, Recording Secretary Absent: M. McDonald G. Flargreaves-Kessier F. Wesseling D. Devana 1 Call to Order Mayor Genung called the meeting to order at 1:35pm. 2 Agenda 2a Additions, Deletions, Adoption Addition - 4d Council Meeting Report The Committee adopted the Agenda, as amended. 2b Adoption of Minutes The Committee adopted the July 23, 2018 Minutes, as presented. 3 Business 3a Discuss Final Results of Public Engagement Devin gave an overview of the Community Engagement Results (attached) 3b Set & Finalize Service Standards Devin reviewed and discussed the previously set service standards. The Committee agreed on the final standards as attached. 3c Review Draft Pilot Project Phasing Timeline Devin reviewed the Pilot Project Phasing Timeline (attached) 3d Council Meeting Report Committee discussed what the presentation to Council should look like. Also discussed the detail of the information that should be included in the report to Council. Also some discussion around the recommended action should be. The goal of the report is to present the pros and cons of providing residents with a transit that will meet demand. Next meeting August 9, 2018, 1:30pm, Room 277, Cochrane Ranchehouse. 4 Adjournment Mayor Genung adjourned the meeting at 3:45pm. JL Recording Secretary Town of Cochrane Transit Task Force Local Transit Recommendation – Setting Standards August 02, 2018 Presentation Outline • Discuss Final Results of Public Engagement • Set & Finalize Service Standards • Draft Pilot Project Phasing Timeline • Key Points for Presentation to Town Council Community Feedback & Setting Service Standards Community Engagement Sessions & Counts Paper Survey Responses: 1. Thursday June 21, 2018 – Let’s Talk Public Meeting and World Café 117 Surveys 2. Monday June 25, 2018 – Strategic Engagement with Seniors at Big Hill Lodge Online Survey Responses: 3. Wednesday June 27, 2018 – Strategic Engagement Seniors on the Bow 139 Surveys 4. Wednesday June 27, 2018 – Let's Talk BBQ TOTAL SURVEY RESPONSES: 5. Sunday July 01, 2018 – Let’s Talk Canada Day 256 Surveys 6. Wednesday July 04, 2018 – Strategic Engagement Cochrane Coworking Community / Strategic Engagement Chamber of Commerce & Cochrane Business Network (CBN) Residents Engaged Discussion: 7. Thursday July 05, 2018 & Thursday July 19, 2018 – Strategic Engagement Major Approx. 300 Residents Cochrane Employers 8. Saturday July 14, 2018 – Let’s Talk at Farmers Market 9. Tuesday July 16, 2018 – Strategic Engagement Grand Avenue Village 10. Wednesday July 18, 2018 – Strategic Engagement Chamber of Commerce, CBN, & Cochrane Tourism 11. Thursday July 19, 2018 – Let’s Talk at Cochrane Street Market 12. Friday July 20, 2018 – Strategic Engagement Boys and Girls Club 13. June & July 2018 – Town of Cochrane Staff Engagement INTIAL SERVICE COVERAGE All Cochrane Communities? YES or NO (What communities if NO) Bus Stop Walking distance? Industry standard 400 meters (m) (approx. 4 min / 2.5 Cochrane blocks 150m) Yes 400 meters Closer (under 400meters) Further (over 400meters) INITIAL SERVICE FREQUENCY Acceptable Average Wait Time 0 10 20 30 40 50 60 60+ Minutes Acceptable Average Time on the Bus 0 10 20 30 40 50 60 60+ Minutes SERVICE COVERAGE - ENGAGEMENT RESULTS SERVICE COVERAGE TO ALL COCHRANE COMMUNITIES? Paper Surveys Online Surveys TOTAL Yes 100% (117) 88% (121) 94% (238) No 0 12% (16) 6% (16) BUS STOP WALKING DISTANCE? Paper Surveys Online Surveys TOTAL Industry Standard of 400 84% (98) 64% (87) 74% (185) meters (m) Closer than 400m 16% (18) 16% (21) 15% (39) Further than 400m 0 20% (27) 11% (27) SERVICE FREQUENCY - ENGAGEMENT RESULTS Acceptable Average Wait Paper Surveys Online Surveys TOTAL Total Response for Acceptable Average Wait Time Time in Minutes Under 5 minutes 0 7 7 60+ 5 minutes 6 6 12 60 4 55 10 minutes 10 21 31 50 15 minutes 10 34 44 45 1 20 minutes 92 18 110 40 25 minutes 79 5 84 35 1 30 minutes 80 44 124 30 124 35 minutes 1 0 1 of Waiting Minutes 25 84 40 minutes 0 0 0 20 110 45 minutes 0 1 1 15 44 50 minutes 0 0 0 10 31 5 12 55 minutes 0 0 0 Under 5 7 60 minutes 1 3 4 0 20 40 60 80 100 120 140 60+ minutes 0 0 0 Number of Responses Acceptable Average Time Paper Surveys Online Surveys TOTAL Total Response for Acceptable Average Time on the Bus on the Bus Under 5 minutes 0 9 9 60+ 5 minutes 0 1 1 60 2 10 minutes 11 6 17 55 50 2 15 minutes 12 26 38 45 5 20 minutes 76 37 113 40 6 25 minutes 59 6 65 35 4 30 minutes 89 49 138 30 138 35 minutes 4 0 4 25 65 40 minutes 5 1 6 Minutes ontheBus 20 113 15 38 45 minutes 2 3 5 10 17 50 minutes 2 0 2 5 1 55 minutes 0 0 0 Under 5 9 60 minutes 1 1 2 0 20 40 60 80 100 120 140 160 60+ minutes 0 0 0 Number of Responses FINAL SERVICE COVERAGE All Cochrane Communities? YES or NO (What communities if NO) Bus Stop Walking distance? Industry standard 400 meters (m) (approx. 4 min / 2.5 Cochrane blocks 150m) Yes 400 meters Closer (under 400meters) Further (over 400meters) FINAL SERVICE FREQUENCY Acceptable Average Wait Time 0 10 20 30 40 50 60 60+ Minutes Acceptable Average Time on the Bus 0 10 20 30 40 50 60 60+ Minutes INITIAL BUS FLEET Length: 8 – 8.6m Length: 7 – 8.4m / 26.2 – 28.2ft. 23 - 24ft. Capacity: 22 – 18 Capacity: 22 - 15 Size? YES Size? YES Appearance? NO Appearance? YES Length: 7.3 m / 24ft. Length: 5.8M / 19ft. Capacity: 15 - 12 Capacity: 15 - 10 Size? YES Size? YES Appearance? YES Appearance? YES Accessibility: Ramp (interior accessible design) Fuel type: Gasoline Bicycle racks: Front rack 2 spots per bus BUS FLEET - ENGAGEMENT RESULTS BUS OPTION 1 BUS OPTION 2 Paper Online Paper Online TOTAL TOTAL Surveys Surveys Surveys Surveys Favorite Bus Option 12 N/A 12 Favorite Bus Option 0 N/A 0 Yes 90 108 198 Yes 72 88 160 Acceptable Size? Acceptable Size? No 14 24 38 No 12 39 51 Yes 84 100 184 Acceptable Yes 75 80 155 Acceptable Appearance? No 19 32 51 Appearance? No 10 46 56 BUS OPTION 3 BUS OPTION 4 Onlin Paper e Online TOTAL Paper Surveys TOTAL Surveys Surv Surveys eys Favorite Bus Option 4 N/A 4 Favorite Bus Option 35 N/A 35 Yes 86 102 188 Yes 70 104 174 Acceptable Size? Acceptable Size? No 2 29 31 No 20 29 49 Yes 84 95 179 Yes 86 114 200 Acceptable Appearance? Acceptable Appearance? No 3 36 39 No 4 19 23 BUS FLEET - ENGAGEMENT RESULTS Option 1 Option 2 Option 3 Option 4 Bus Option Comparison Favorite Bus Option 12 0 4 35 Acceptable Yes 198 160 188 174 Size? No 38 51 31 49 Acceptable Yes 184 155 179 200 Appearance? No 51 56 39 23 FINAL BUS FLEET Yes to all 4 buses for size and appearance • Key focus is on cost efficiency (initial cost, maintenance, and lifespan) • Preference is for a modern style of low-floor Length: 8 – 8.6m 26.2 – 28.2ft. Length: 7 – 8.4m / 23 - 24ft. • Accessibility: Ramp (interior accessible design) Capacity: 22 – 18 Capacity: 22 - 15 • Fuel type: Gasoline • Bicycle racks: Front rack 2 spots per bus Length: 7.3 m / 24ft. Length: 5.8M / 19ft. Capacity: 15 - 12 Capacity: 15 - 10 INITIAL EFFECTIVE SAFETY AND SECURITY MEASURES Some What Not Sure if Effective Not Effective Security Measure Effective Effective Security cameras ✓ Certified and trained drivers ✓ Route sharing with family/friends ✓ Between stops or door-to-door drop-off for children, women and seniors ✓ Security education for passengers (classes and signage) ✓ Visible supports and help points ✓ Buses and shelters with lighting and/or enhanced sight lines ✓ Improving law enforcements ability to respond and enforce ✓ Enhance perception of security through media relations ✓ EFFECTIVE SAFETY AND SECURITY MEASURES - ENGAGEMENT RESULTS Not Sure if Effective Some What Effective Not Effective Security Measure Effective Paper Survey Online Survey Paper Survey Online Survey Paper Survey Online Survey Paper Survey Online Survey Security cameras 107 91 3 33 3 6 5 5 Total 198 36 9 10 Certified and trained drivers 116 126 0 6 0 2 1 3 Total 242 6 2 4 Route sharing with family/friends 66 96 20 22 6 4 28 14 Total 162 42 10 42 Door-to-door drop-off 102 59 11 43 6 15 0 18 Total 161 54 21 18 Security education for passengers 34 32 64 57 11 25 9 20 Total 66 121 36 29 Visible supports and help points 37 70 28 45 19 9 27 11 Total 107 73 28 38 Buses and shelters with lighting 110 98 7 31 1 6 1 3 and/or enhanced sight lines Total 208 38 7 4 Improving law enforcements ability 90 80 15 37 5 10 8 9 to respond and enforce Total 170 52 15 17 Enhance perception of security 58 45 48 59 8 12 2 19 through media relations Total 103 107 20 21 FINAL EFFECTIVE SAFETY AND SECURITY MEASURES Some What Effective Not Effective Rational Security Measure Effective Community support and affordable option Security cameras ✓ with estimate of $5000 - $6000 per bus Certified and trained drivers ✓ Community support and industry standard Useful but cost dependent and must Route sharing with family/friends ✓ consider privacy issues Between stops or door-to-door drop-off for children, Useful but cost dependent, and would need women and seniors ✓ to be off peak periods (e.g.
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