COMMUNITY SERVICES ADVISORY BOARD AGENDA

July 13, 2015 7:00 pm COUNCIL CHAMBERS 400 MAIN STREET SE Pages

1. CALL TO ORDER

2. AGENDA ADDITIONS/DELETIONS

3. ADOPTION OF MINUTES

3.1 Minutes of June 8, 2015 1

4. PUBLIC QUESTION PERIOD

5. STAFF REPORTS

5.1 Annual Review of Fees and Charges for Recreation Facilities and Programs 7

5.2 Feasibility of a Trial Bus Service Between Airdrie & Crossfield 18

6. COUNCIL SYNOPSIS

6.1 June 15, 2015 Council Synopsis 48

7. BOARD MEMBER REPORTS/QUESTIONS

8. NEXT MEETING - September 14, 2015

9. ADJOURNMENT

COMMUNITY SERVICES ADVISORY BOARD JUNE 8, 2015

Minutes of the Regular Meeting of the Community Services Advisory Board of the City of Airdrie, in the Province of Alberta, held in Council Chambers with the following:

PRESENT

Chair Alderman K. Hegg

Members Alderman D. Belyk L. Blanchette Alderman F. Burley C. Goodman D. MacEachen R. McMullen S. Quinn B. Ryan

Staff C. Aragon V. Groen K. Harris M. Lock C. MacIsaac M. McAllister C. O’Donoghue D. Tinkler R. White

ABSENT WITH REGRETS K. Anderson

CALL TO ORDER

The Chair called the meeting to order at 7:02 p.m.

AGENDA APPROVAL

2015-CSAB-024 R. McMullen moved "that the Community Services Advisory Board accept the Adoption of Agenda agenda of June 8, 2015 as circulated." June 8, 2015 Carried

MINUTES 2015-CSAB-025 Alderman Belyk moved "that the Community Services Advisory Board adopt the Adoption of Minutes minutes of the regular meeting of May 11, 2015 as presented." May 11, 2015 Carried

STAFF REPORTS

Town & Country Hall Lease Change

K. Harris and V. Groen presented the Board with an opportunity to request proposals to lease the Town and Country Centre to new tenants and to ensure alignment of the operative objectives to the Public Use policy.

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In response to a question, K. Harris advised that a number of private for-profit groups and not-for-profit organizations besides those in the report have been approached and there has been good interest from both the public and private side. Administration does not anticipate having a problem getting a lessee.

A question arose with respect to rates. V. Groen advised that the Columbus Society set their own rates. While the City cannot dictate what the rates will be, the Public Use Policy states that rates must be reasonable, and if the hall is used every day, the rates might even be lower than currently. M. Lock advised that the RFP submission will include an indication of the rates that will be charged. Excessive fees would affect the score on the RFP submission.

A question was raised whether existing leases will be honoured. K. Harris advised that some tenants have separate leases while others do not have actual leases. Administration will encourage the lessee to make every effort to continue existing tenants, and that length of term will form part of the RFP submission. It was suggested that marketability to sell facility use to other groups be included in the RFP.

2015-CSAB-026 L. Blanchette moved "that the Community Services Advisory Board RFP to operate T&C Halls be open to recommends to Council that the request for proposal be open to submissions private and N-F-P entities, and that from both not-for-profit and private for-profit entities to operate the Town and Public Use “C” Policy be kept in place Country halls, while keeping the Public Use “C” Policy in place.” Carried by vote of 8 in favour, 1 opposed Opposed: Alderman Burley

Cultivating Our Creative Community Report

C. Aragon and M. McAllister presented the key objectives of an Arts, Culture and Heritage Integration Policy framework that will define the role of the City in investing and collaborating with community partners and stakeholders in nurturing a creative city. The objectives were accepted at the June 1st Council meeting and a community consultation will be held on June 11, 2015.

2015-CSAB-027 Alderman Burley moved "that the Community Services Advisory Board Endorse objectives of Arts, Culture & endorses the objectives of the Arts, Culture and Heritage Integration Policy Heritage Integration Policy, and Attend framework, and that as many members of the Community Services Advisory Cultivating an Artistic Community Board as can attend will attend the Cultivating an Artistic Community event on June 11, 2015 Consultation event on June 11, 2015.” Carried 2016 Community Investment Funds

R. White provided an update on the 2014 and 2015 Community Investment Funds partnership program. In response to a question, R. White advised that there is no maximum number of applications nor maximum total amount to the program. Council decides annually how much money to put into the program.

R. White discussed funding for sports tournaments. A brief discussion followed. Concern was raised over setting a precedent by funding sports tournaments. Solid guidelines are needed.

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A question arose as to whether “need” has been considered as one of the criteria. R. White advised that “need” is hard to measure. It is easier to measure outcomes (i.e. are you meeting the needs of the community, as opposed to why you need this funding).

A comment was made that the Board had discussed limiting the number of consecutive years that a group can apply for funding. R. White advised that there is no hard number, but there is language regarding sustainability in the policy. The policy could either limit the number of times a group can apply or could decrease the amount of funding they can receive, in order to encourage sustainability. R. White suggested that this be reviewed at the report card stage.

A question arose with respect to funding for emerging events. R. White advised that Small Scale funding includes emerging events or revitalizing events. While events can be new, an organization must have been in place for two years to show sustainability.

The Board commented that they appreciate staff bringing this information forward at this time so there is plenty of time to consider it before the report card stage.

2015-CSAB-028 L. Blanchette moved "that the Community Services Advisory Board: Accept Eligible 2016 CIF 1. accepts the 2016 CIF applications as eligible under the CIF Policy, with Applications and Accept Process the exception of the applications from the Airdrie Rodeo Ranch for allocating 2016 Community Association and Airdrie Ringette Association as ineligible under the CIF Investment Funds Policy; and

2. accepts the process for allocating the 2016 Community Investment Funds.” Carried by vote of 8 in favour, 1 opposed Opposed: D. MacEachen

Bert Church Theatre Rental Fees & Program Charges for 2015-2016

D. Tinkler presented proposed fees and charges to be implemented at the Bert Church Theatre for the 2015-2016 season.

A question was asked whether there is anything missing in the theatre which would be a valuable addition to the theatre and to patrons. D. Tinkler advised that what limits growth is the physical size of the theatre and the construction of the facility. Improvements that would increase the overall production capability and general resources are very large items that could not be integrated into this venue.

2015-CSAB-029 R. McMullen moved “that the Community Services Advisory Board Recommends to Council to endorse recommends to Council to endorse the Bert Church Theatre facility and Bert Church Theatre facility and program user fees as presented in Tables 1 & 2.” program user fees for 2015-2016 Carried

2016 Airdrie Transit User Fees C. MacIsaac presented market comparisons and recommendations for user fees on Airdrie Transit services in 2016. Comments were made that it is great

3 Regular Meeting of the Community Services Advisory Board June 8, 2015 Page 4

to see no fare increases other than a slight increase to CrossIron Mall, and that the zone-based fare structure will be effective in helping customers know exactly what fee will be charged.

A question arose with respect to the surcharge that will be added for Airdrie residents to use the Calgary Connect card. C. MacIsaac could not speak to that at this time.

It was asked how much vandalism and graffiti happens to transit shelters and bus benchers and where the money comes from to fix up the damage. C. MacIsaac advised that bus benchers are the responsibility of the operator and that most of the damage has been the result of motor vehicle accidents. The City currently has no assets on the ground, and is looking to Calgary for information on how to roll out initiatives that limit vandalism and damage, to ensure that policies are in place to protect our assets. It was asked whether a public art component can be incorporated into the program to reduce vandalism. C. MacIsaac advised that Creative Airdrie will have public art on bus benchers as well as transit passes.

2015-CSAB-030 D. MacEachen moved “that the Community Services Advisory Board endorses Recommends to Council to endorse Transit administration’s recommendation of Alternative #1 which includes a Transit’s recommendation including new fare structure for ICE Route 900 effective September 1, 2015”. a new fare structure for ICE Route 900 effective September 1, 2015 Carried by a vote of 8 in favour, 1 opposed Opposed: B. Ryan

Airdrie Participant Support Program Policy

C. Aragon and C. O’Donoghue presented a PowerPoint on the proposed Airdrie Participant Support Program Policy to standardize income qualifiers and subsidy rates for all City of Airdrie subsidy programs.

A comment was made that it is great to see one application process. Filling out numerous complicated forms can be a barrier to residents. C. O’Donoghue advised that the application process must be renewed annually, except for AISH clients.

A question arose as to whether the City is looking to expand to other opportunities besides Transit and Genesis Place. C. Aragon advised that the program is not as encompassing as in Calgary, and that staff have found that the discount rates we provide are good for meeting Airdrie’s needs.

It was asked if staff have spoken with Transit administration about whether the subsidy increase will have a significant financial impact for Transit. C. Aragon advised that there have been good conversations. By standardizing the rate, we will be applying a 50% discount rather than trying to find the right balance for each service being provided, and it will be easier for residents to understand.

2015-CSAB-031 L. Blanchette moved “that the Community Services Advisory Board Recommends to Council to endorse recommends to Council to endorse the Airdrie Participant Support Program Airdrie Participant Support Program Policy”. Policy Carried

4 Regular Meeting of the Community Services Advisory Board June 8, 2015 Page 5

Social Investment Process

C. Aragon and C. O’Donoghue presented a process for allocating the City’s Social Investment Fund (previously, “FCSS Plus”) to meet the social sustainability outcomes of the City as outlined in AirdrieONE.

A question arose with respect to accountability. C. Aragon advised that FCSS Plus funds are not evaluated by the Province. There are no reporting mechanisms to look at whether the funds are reaching their social outcomes. The new process is a wraparound service model which will allow us to be more intentional and there will be parameters around the dollars to reduce the vulnerability of individuals and families.

In response to a question, C. Aragon will look into the process to allocate extra funding (not yet formalized into a policy). While it is in the Board’s discretion to open the funds to other than FCSS funded organizations, the Board could get inundated with applications from other providers.

C. Aragon advised that FCSS Plus is entirely separate from FCSS and that FCSS Plus will be renamed to reduce confusion. Concern was raised over completely separating FCSS Plus from FCSS. It will cause another level of red tape for applicants to go through and some organizations may end up double or triple-dipping. C. Aragon advised that Social Investment funding will be entirely separate from FCSS in order to include early intervention support for individuals and families. However, the applications will be processed simultaneously.

M. Lock advised that FCSS Plus has put Council, CSAB and administration into a difficult situation, as FCSS dollars have been topped up with other funds without criteria or accountability for the additional funding. C. Aragon advised that applying for FCSS Plus dollars was challenging for groups as they didn’t know what the FCSS Plus funds were for and the allocations to various groups shifted significantly from year to year.

A question arose with respect to timing. C. Aragon advised that administration would like to have clarification before they meet with FCSS funded agencies in July. The applications will come back to the Board in September.

2015-CSAB-032 Alderman Burley moved “that the Community Services Advisory Board move Table endorsement of process to table endorsement of the process for allocating Social Investment funds pending further information pending receipt of criteria on how to evaluate the Social Investment Fund.”

Carried by a vote of 8 in favour, 1 opposed Opposed: L. Blanchette

BOARD MEMBER REPORTS/QUESTIONS

D. MacEachen – Volunteer recognition event was well done. Thank you to City of Airdrie staff.

Next Meeting The next regular meeting of the Community Services Advisory Board is scheduled for Monday, July 13, 2015.

5 Regular Meeting of the Community Services Advisory Board June 8, 2015 Page 6

Adjournment The Chair adjourned the meeting of the Community Services Advisory Board at 9:47 p.m.

______Chair

______Recording Secretary kr

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CSAB – AGENDA REPORT

Meeting Date: 13 July 2015

Subject: Annual Review of Fees and Charges for Recreation Facilities and Programs

Boards Routed Through: N/A

Date: N/A

Issue:

Community Services Advisory Board is being provided with the annual review of user fees for recreation facilities and programs.

Background:

The Process:

Annually, Administration gathers data on user fees charged at comparable facilities (multi- use recreation) and Council endorsed municipal benchmarked communities.

The data is compiled in spreadsheets (attached) that are organized by; facility type, programs, facility amenities (meeting rooms/studios/field house) and admission options.

Administration reviews the information to understand current facility and program fees in relation to the comparison facilities (communities), to investigate trends in pricing and marketing strategies, and to make recommendations for future user fees to align with Council’s strategic priorities and fiscal stewardship.

Annual Facility Operating Cost Recovery:

Recreation facilities have been operating within a Council expectation that user fees and charges should offset the operating costs. Administration strives to balance cost recovery targets with promoting community use and ensuring accessibility for all citizens.

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The following represents the cost recovery performance of facilities over the past 5 years:

Genesis Place - 2011 - 85%, - 2012 - 87% - 2013 - 88% - 2014 - 91% - 2015 - projected 85% (pool closure 3 months)

Arenas: - 2011 - 83% - 2012 - 87% - 2013 - 88% - 2014 - 91% - 2015 – projected 83%

Factors that impact facility cost recovery rates:

All of the following programs and initiatives support individuals, families and the community which contributes to Airdrie’s social sustainability, sense of identity, place and community.

Reciprocal Use of Facilities Agreement: The City of Airdrie and Rocky View School Board (hereinafter referred to as “RVS”) have a reciprocal use agreement that is intended to ensure the community is using and accessing public resources efficiently and effectively.

Genesis Place, Ron Ebbesen Arena and the Plainsman Arena are utilized by RVS for educational purposes during school hours of operation. In exchange, the community is able to use RVS facilities (predominantly gymnasiums) after school hours.

School use of City facilities has an operating cost but no revenue is generated to offset the cost.

Waiver of Facility User Fees Policy: Recreation facilities are often used by the community to host fund raising events for not-for-profit organizations or for events such as Remembrance Day celebrations. In these situations, the facility is being utilized by the community for the purpose and intent of which they were built. Administration believes that the number of events that receive waiver of facility user fees is reasonable.

Participant Support Program Policy: The policy exists to ensure that all citizens have an opportunity to utilize City of Airdrie recreation programs and facilities and that user fees or ability to pay are not a barrier to facility use.

On average 50 families/individuals access the Participant Support Program annually. The policy provides a 50% reduction on approved user fees.

Exercise Prescription Initiative: This initiative was in partnership with Genesis Place, Alberta Health Services Health Promotion Coordinators and the Primary Care Network to encourage lifestyle changes through regular exercise.

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Factors that are utilized to establish fees for programs and admissions:

Recreation Programs: Recreation program fees are based on a minimum of 100% recovery of direct operating costs associated with providing the program. Program cost recovery is based on defined minimum registrations for each program. Programs not meeting minimum registration will be analyzed to understand community needs. Program viability will be determined by staff prior to registration deadline.

Admissions and Annual Pass Options: As a multi-use recreation facility, the primary service is to provide individuals and families access to facility ammenities to meet their recreation and quality of life needs.

To encourage regular facility use and to reinforce the positive health benefits of an active lifestyle, Administration has structured the admission pass options to incent the purchase of the annual pass. The annual pass is the best value per use and the “drop in” occassional pass the most expensive. Given that annual passes constitute the largest source of user fees for the facility, it is critical that the admission fee options are in line with other comparable facilties.

Admissions and Annual Passes

Proposed Approved percentage Proposed Comparative 2014 increase Current increase for 2016 Facilities Fees for 2015 Fees 2016 Fees Average for Category 2015 Admissions: Adult drop-in $10.75 3% $11.07 0% $11.07 $10.58 Family drop-in $22.85 3% $23.54 0% $23.54 $23.26 Adult annual $520.80 5% $546.85 3% $563.25 $572.72 Family annual $989.10 5% $1038.55 5% $1090.48 $1175.54

 The data indicates Genesis Place is 13.2% below market average on family annual passes.  5% increase for family annual passes is an increase of $4.32 per month.  Market results for 2015 indicate Genesis Place is 4.7% below market average on adult annual passes.  5% increase for adult passes is an increase of $1.37 per month.  In 2014 the data indicated that Genesis Place was 15% to 25% below market average.

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Programs

Proposed Approved percentage Proposed Comparative 2014 increase Current increase for 2016 Facilities Fees for 2015 Fees 2016 Fees Average for Category 2015 Aquatic: Parented $6.75/h7 – ½ Hour3% Classes $6.95/h 0% $6.95/h $6.21 Preschool $7.35/h7 – ½ Hour3% Classes $7.57/h 0% $7.57/h $6.55 Swim Kids 1-4 $7.35/h 3% $7.57/h 0% $7.57/h $7.26

Dryland Parent and Tot $10.50/h7 – ½ Hour3% Classes $10.82/h 0% $10.82/h $10,60 Preschool $10.75/h7 – ½ Hour3% Classes $11.07/h 0% $11.07/h $10.33 Day Camps $5.50/h 3% $5.67/h 0% $5.67/h $5.05

 The data demonstrates that Airdrie is slightly above market average.  Cost recovery mandate for recreation programs is the driver for establishing program fees.

Arena Rental Rates

Proposed Approved percentage Proposed Comparative 2014 increase Current increase for 2016 Facilities Fees for 2015 Fees 2016 Fees Average for Category 2015 Ice: Adult Prime Rate $206.39 3% $212.58 0% $212.58 $209.02 (Per Hour) Youth Prime Rate $162.39 3% $167.24 0% $167.24 $145.18 (Per Hour) Dry Pad $80.00 3% $82.40 0% $82.40 $80.69

 Continued growth in youth programs, Minor Hockey, Ringette and Airdrie Skate Club.  Growth in Adult bookings times are also occurring.  Prime time fill rates of 95% were seen in 2014.

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Facility Rental Rates – Field House / Meeting Rooms

Proposed Approved percentage Proposed Comparative 2014 increase Current increase for 2016 Facilities Fees for 2015 Fees 2016 Fees Average for Category 2015 Rentals: Fieldhouse $110.25/h 3% $113.56/h 0% $113.56/h $110.13/h Meeting Room*** $55.13/h 3% $56.78/h 0% $56.78/h $63.97/h Lane Pool 1-lane $12.60/h 3% $12.98/h 0% $12.98/h $12.61/h

 The data indicates that current fees are above comparative average.  A review of meeting room booking process, capacity and fee structure is being undertaken and recommendations will be presented in early 2016.

Alignment with AirdrieONE:

N/A

Boards Routed Through:

N/A

Alternatives/Implications:

Alternative #1 – The Community Services Advisory Board recommends to Council to increase the 2016 Genesis Place Fees and Charges for adult annual passes to $563.25 and the family annual passes to $1090.48 effective January 1, 2016.

Alternative #2 – The Community Services Advisory Board recommends a flat rate increase of 2% to be added to all programs, rentals, annual passes and admission fees within the 2016 Genesis Place Fees and Charges effective January 1, 2016.

Alternative #3 - The Community Services Advisory Board maintains the status quo.

Communications Plan:

N/A

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Recommendation:

The Community Services Advisory Board recommends to Council to increase the 2016 Genesis Place Fees and Charges for adult annual passes to $563.25 and the family annual passes to $1090.48 effective January 1, 2016.

______Greg Lockert Manager Genesis Place

Presenter: Greg Lockert, Patti Murray Department: Community Services Reviewed by: Michelle Lock Attachments: Aquatics Fee Comparisons Fee Comparison 2016 – Draft 2 Fees and Charges 2015 Room Rental Comparisons 2014 New Fee Comparisons 2016 Ice Arenas Revised Appointment: N/A

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GENESIS PLACE - Fees and Charges 2015- Aquatics

Red Deer Collicut St.Albert Servus Tri Leisure Ctr. Westside Regional Village Square- N.C.R.A. (Cardel * Genesis Place 2015 SERVICE Medicine Hat Lethbridge Grande Prairie Leduc 2015 Average Rate 3% increase 5% increase Center Credit Union Spruce Grove Rec. Ctr. Calgary Lesiure Place) Rates *

Parented Classes $4.91 $5.56 $7.50 $7.17 $5.20 $7.25 $5.70 $6.88 $4.97 $7.00 $6.21 $6.95 $7.16 $7.30

PresSchool Classes $4.91 $5.56 $7.50 $7.17 $5.20 $6.38 $5.70 $7.78 $7.58 $7.75 $6.55 $7.57 7.80 7.95

Swim Kids - 30 minute $4.91 $5.56 $7.50 $7.17 n/a $6.38 $5.70 $7.22 n/a $7.75 $6.52 $7.57 7.80 7.95

Swim Kids - 45 minute $6.47 $5.93 n/a n/a $7.00 $7.25 $8.00 $8.55 $6.36 $8.50 $7.26 $8.65 8.91 9.08

Swim Kids - 1 hour $8.16 n/a n/a $10.71 n/a $7.79 $10.90 $10.22 $8.39 n/a $9.36 $9.43 9.71 9.90 * adults only Private Lessons (30 min) $27.50 $20.00 $25.00 $20.36 $34.00 n/a $27.60 $40.00 $41.75 $26.00 $29.13 $27.05 27.86 $28.40

Bronze Star n/a n/a $90.00 n/a $67.00 n/a n/a $98.00 $98.93 $95.00 $89.79 $83.43 85.93 87.60

Bronze Medallion $140.00 ? $150.00 $177.00 $145.00 $150.00 $196.00 $145.00 $150.00 $145.00 $155.33 $139.05 143.22 146.00 $255.00 combined Bronze Cross $120.00 ? $150.00 $141.00 $103.00 $150.00 $152.00 $140.00 $150.00 $120.00 $136.22 $118.45 122.00 124.37

Standard First Aid n/a $145.00 $120.00 $145.00 $137.00 $120.00 $161.00 n/a $161.00 $135.00 $140.50 $135.19 139.25 141.95

Standard First Aid Recert n/a $85.00 n/a $65.00 $51.50 $85.00 n/a n/a $85.00 n/a $74.30 $70.30 72.41 $73.82

Babysitting n/a $65.00 n/a $45.00 n/a $55.00 $72.00 n/a $56.53 $93.00 $64.42 $77.25 79.57 $81.11

National Lifeguard $276.00 $265.00 $321.00 $398.00 $372.85 $180.00 $399.00 $367.00 $377.00 $295.00 $325.09 $322.29 331.96 338.40

National Lifeguard Recert n/a $65.00 n/a $65.00 $69.00 n/a n/a n/a $63.00 n/a $65.50 $81.11 83.54 85.17

AWSI $240.00 $250.00 $200.00 $330.00 n/a $188.00 $321.00 $275.00 $309.31 $240.00 $261.48 $254.15 261.77 266.86

Junior Lifeguard Club $9.00 $15.00 $12.96 n/a $9.09 $9.57 $7.50 $8.56 $8.00 $9.96 $12.98 13.37 13.63

WSI $190.00 $200.00 $220.00 $265.00 n/a $175.00 $321.00 $262.00 $251.53 $210.00 $232.73 $270.38 278.49 283.90 Fountain Park Lane Rental $12.00+gst/leisure ctr n/a $13.20/youth $15.15/25m lane $16.50/competitve pool $14.10/youth $15.50/youth n/a $12.03 n/a $14.07/youth $12.98 $10.80+gst/other pools $22.00/adult $21.85/50m lane $118.00/whole comp. pool $16.20/adult $19.25/adult Thornhill $16.16/adult $32.95/non-res.

Other Rentals full pool rental full pool rental dive tank $142/leisure pool Leisure Pool (5 lanes) dive tank dive tank currently do not charge $85.80+gst/youth $94.00/less than 50 $42.25/youth $11.35/adult n/a $48.56 n/a $72.20 for areas closed due to rental groups $105.60+gst/adult $134.00/greater than 50 $70.45/adult swim meets, looking at greater than 60 $9.85/youth Thornhill leisure deep end $452.30+gst/ leisure ctr changing people subject to $27.50 $105.65/non-res. additional fees Do not book out the Program no longer offered after 2015 entire aquatic area Program changing in 2016 - will need to re-evaluate once program details are available

13 GENESIS PLACE - Fees and Charges 2015- Fitness & Leisure for 2016 Budget St.Alberta Tri Leisure - Council Other * Genesis 2015 Overall Red Deer Collicut Servus Credit Spruce Westside Village Square- Cardel Place Requested Requested Place 2015 Average Rate SERVICE Medicine Hat YMCA Lethbridge Center Grande Prairie Union Leduc Grove Rec Centre Calgary Leisure Calgary Averages Averages Rates * 3% increase 5% increase Registered Fitness Adult Fitness all included $5.00 $7.00 all included $10.00 $11.45 $9.50 $17.50 $10.28 $22.00 $7.33 $13.46 $11.59 $10.82 $11.14 $11.36 Specialty Fitness all included all included $7.00 all included $12.00 $12.00 $12.00 $17.00 $11.75 $15.00 $9.50 $13.29 $12.39 $11.84 $12.20 $12.43 Pre/Post Natal Fitness all included all included $7.00 all included $8.00 $11.45 $9.42 $17.50 $11.02 not offered $7.50 $11.48 $10.73 $10.82 $11.14 $11.36 Specialty Pre/Post Natal all included all included $7.00 all included $11.00 $13.45 $12.00 $17.50 $11.75 not offered $9.00 $13.14 $12.12 $11.84 $12.20 $12.43 Youth all included not offered $8.00 not offered $11.00 not offered not offered $15.00 not offered not offered $9.50 $13.00 $11.33 $11.84 $12.20 $12.43 Personal Training 1 hour not offered not offered not offered $65.00 $60.90 $56.00 $67.00 not offered not offered $70.00 $62.95 $63.48 $63.78 $64.90 $66.85 $68.15 5 hour not offered not offered not offered not offered $273.00 $260.00 $293.00 $395.00 $346.00 $330.00 $273.00 $316.17 $316.17 $297.40 $306.32 $312.27 10 hour not offered not offered not offered $628.00 $525.00 $505.00 not offered $755.00 $651.00 $620.00 $576.50 $611.20 $614.00 $540.75 $556.97 $567.79 20 hour not offered not offered not offered $1,210.00 not offered not offered not offered $1,380.00 not offered not offered $1,210.00 $1,380.00 $1,295.00 $973.35 $1,002.55 $1,022.02 Body Comp not offered not offered $37.50 not offered $173.50 $100.00 $58.00 $40.00 not offered not offered $105.50 $92.88 $81.80 $32.45 $33.42 $34.07 Partner PT 1 hr not offered not offered not offered not offered not offered not offered $96.00 not offered not offered not offered $0.00 $96.00 $96.00 $82.40 $84.87 $86.52 Partner PT 5 hr not offered not offered not offered not offered not offered not offered not offered not offered $388.00 not offered $0.00 $388.00 $388.00 $381.10 $392.53 $400.16 Partner PT 10hr not offered not offered not offered not offered not offered not offered not offered not offered $753.00 not offered $0.00 $753.00 $753.00 $618.00 $636.54 $648.90 Youth 1hr PT not offered not offered not offered not offered not offered not offered not offered not offered not offered not offered $0.00 $0.00 $0.00 $54.00 $55.62 $56.70 Nutrition 1 hr not offered not offered not offered not offered not offered not offered not offered not offered not offered not offered $0.00 $0.00 $0.00 $82.40 $84.87 $86.52 Team Training / 1 hr not offered not offered not offered not offered $100.00 not offered not offered not offered $90.03 not offered $100.00 $95.02 $95.02 $97.33 $100.25 $102.20 Preschool, Children,Youth Daycamps $3.00 $4.40 $5.00 $4.71 $5.86 $5.00 $5.57 $5.86 $5.23 $5.91 $4.59 $5.57 $5.05 $5.67 $5.84 $5.95 Preschool Daycamp not offered $5.03 $6.33 not offered $7.00 not offered $6.53 $8.00 $6.23 $7.67 $6.12 $7.09 $6.68 $6.18 $6.37 $6.49 Parent & Tot $7.14 not offered not offered not offered $7.83 not offered $13.11 $11.11 not offered $13.83 $7.49 $11.47 $10.60 $10.82 $11.14 $11.36 Preschoool Programs $7.14 not offered $12.00 not offered $8.50 not offered $11.25 $10.00 $9.58 $13.83 $9.21 $10.63 $10.33 $11.07 $11.40 $11.62 Childrens programs $3.57 not offered $11.33 not offered not offered not offered $8.17 $14.55 $10.40 $12.38 $7.45 $11.38 $10.07 $11.07 $11.40 $11.62 Early Care $3.00 not offered $4.13 $10.00 $6.00 not offered $6.50 $5.33 $5.00 $4.00 $5.78 $5.37 $5.50 $4.64 $4.78 $4.87 Late Care $3.00 not offered $4.13 $10.00 $6.00 not offered $6.50 $5.33 $5.00 $4.00 $5.78 $5.37 $5.50 $4.64 $4.78 $4.87 Child Care Drop in rates $2.66 $5.00 $5.20 $9.00 $6.00 $7.00 $6.00 $6.75 $5.20 $5.50 $5.83 $6.08 $5.83 $4.90 $5.05 $5.15 10 hr pass rates not offered $35.00 $46.80 not offered $54.00 $56.35 not offered not offered $46.80 $55.00 $48.04 $53.04 $48.99 $46.00 $47.38 $48.30 Kids Connection Pre 2days/wk 2.5hrs(monthly) not offered not offered $105.00 $197.00 $110.55 not offered $127.50 not offered $127.50 $173.00 $137.52 $134.64 $140.09 $188.25 $193.90 $197.66 3days/wk 2.5hrs(monthly) not offered not offered not offered $296.00 $115.58 not offered not offered not offered $177.00 $198.00 $205.79 $163.53 $196.65 $268.57 $276.63 $282.00 Notes for Kids Connection 2hr classes 3hr classes 2hr classes 2.5hr classes 2.5hr classes 2hr classes Birthday Parties Wet and Wild $100.00 not offered $125.00 $180.00 not offered $140.00 not offered $130.00 $155.00 not offered $135.00 $141.67 $138.33 $170.00 $175.10 $178.50 Games Galore not offered not offered $125.00 not offered not offered $140.00 not offered not offered not offered not offered $125.00 $140.00 $132.50 $165.00 $169.95 $173.25 Sports Supreme $100.00 $200.00 $125.00 $180.00 $129.00 $175.00 $196.00 $155.00 $155.00 $118.00 $153.30 $154.67 $153.30 $165.00 $169.95 $173.25

Princess/Pirate not offered not offered not offered not offered not offered not offered not offered not offered not offered not offered N/A N/A N/A $195.00 $200.85 $204.75 Let's Dance not offered not offered not offered not offered not offered not offered not offered not offered not offered not offered N/A N/A N/A $165.00 $169.95 $173.25 Nerf Battle not offered not offered not offered not offered not offered not offered not offered not offered not offered not offered N/A N/A N/A $165.00 $169.95 $173.25 Survivor challenge not offered not offered not offered not offered not offered not offered not offered not offered not offered not offered N/A N/A N/A $170.00 $175.10 $178.50

14 GENESIS PLACE - Fees and Charges 2015-2016- Pass Options Dow Centennial SHERWOOD Centre (Fort East Link Grande COLLICUT CTR. St.Alberta Servus PARK. LEDUC TRI LEISURE CTR. WESTSIDE REGIONAL Village Square- TALISMAN CRT. N.C.R.A. (CARDEL 2015 Average Rate * AIRDRIE SERVICE Medicine Hat (FLC) Lethbridge Saskatchewan) Prairie RED DEER Place (MILLENNIUM) SPRUCE GROVE REC. CTR. Calgary Lesiure CALGARY Y M C A PLACE) 2015 Rates * 3% 5% 7%

SINGLE ADMISSION - Infant Free Free Free Free Free Free Free Free Free Free Free Free n/a Free Free $0.00 - Preschool (3-5) $3.90 $3.50 $4.05 $5.75 $4.50 $5.25 $5.00 $4.00 $4.60 n/a $3.00 $6.00 $4.85 $5.00 4.27 = $0.22 below market $4.05 $ 4.17 $4.25 $4.33 - Child (6-12) $3.90 $3.50 $4.05 $5.75 $4.50 $5.25 $5.00 $4.00 $4.60 n/a $3.00 $6.00 $4.85 $7.00 4.52=$1.13 above market $5.65 $ 5.82 $5.93 $6.05 - Youth (13-17) $5.20 $5.00 $6.55 $8.25 $6.25 $7.25 $7.50 $5.55 $6.60 $9.00 $6.00 $8.75 $7.90 $9.00 6.9= $0.10 above marrket $7.00 $ 7.21 $7.35 $7.49 - Student n/a n/a n/a n/a $7.00 $10.50 n/a n/a n/a n/a n/a n/a $9.75 $10.00 8.1= $1.10 below market $7.00 $ 7.21 $7.35 $7.49 - Adult $7.40 $6.00 $7.85 $11.50 $9.00 $10.50 $9.00 $8.50 $9.60 $15.00 $11.95 $14.00 $14.25 $14.00 10.58= $0.47 above market $11.05 $ 11.38 $11.60 $11.82 - Senior 65+ $6.50 $5.00 $6.55 $8.25 $8.00 $7.25 $7.50 $5.55 $6.85 $9.00 $6.00 $9.00 $8.10 $10.00 7.37=$0.37 below market $7.00 $ 7.21 $7.35 $7.49 - Family $18.25 $14.00 $18.30 $23.00 $20.00 $26.00 $23.00 $19.50 $22.00 $32.00 $26.30 $28.00 $27.25 $28.00 23.26=$0.29 above market $23.55 $ 24.26 $24.73 $25.20

10-TIME PASS - Infant Free n/a Free Free Free Free Free Free Free Free Free Free n/a Free Free $0.00 - Preschool (3-5) $31.20 $27.50 $36.50 $48.90 $36.00 $47.30 $45.00 $33.50 $41.40 n/a $27.00 $48.00 n/a $45.00 38.94 =$4.35 below market $34.60 $ 35.64 $36.33 $37.02 - Child (6-12) $31.20 $27.50 $36.50 $48.90 $36.00 $47.30 $45.00 $33.50 $41.40 n/a $27.00 $48.00 $43.60 $63.00 $40.68=$4.72 above market $45.40 $ 46.76 $47.67 $48.58 - Youth (13-17) $41.60 $40.00 $59.00 $70.15 $50.00 $65.30 $67.50 $48.50 $59.40 n/a $54.00 $73.00 $71.10 $81.00 $60.04= $2.66 above market $62.70 $ 64.58 $65.84 $67.09 - Student n/a n/a n/a n/a $56.00 $94.50 n/a n/a n/a n/a n/a n/a $87.70 $90.00 $82.05 = $19.35 below market $62.70 $ 64.58 $65.84 $67.09 - Adult $59.20 $52.50 $70.80 $97.75 $72.00 $94.50 $81.00 $72.50 $86.40 n/a $107.50 $126.00 $128.20 $126.00 $90.33 =$4.82 above market $95.15 $ 98.00 $99.91 $101.81 - Senior $52.00 $42.50 $59.00 $70.15 $64.00 $65.30 (60+) $67.50 $48.50 $61.65 n/a $54.00 $80.00 $72.90 $90.00 $63.52=$0.82 below market $62.70 $ 64.58 $65.84 $67.09 - Family $146.00 n/a $164.80 $195.50 $94.00 n/a $207.00 $175.50 $198.00 n/a $236.70 n/a n/a $252.00 $185.50 = $31.90 above market $217.40 $ 223.92 $228.27 $232.62

MONTHLY PASSES - Infant Free n/a Free Free Free Free Free Free Free Free Free Free n/a Free FREE $0.00 - Preschool (3-5) $31.20 n/a $18.30 $48.90 $22.50 $24.00 $22.00 $24.25 $24.00 n/a n/a $48.00 $29.15 $31.00 $29.39 =$2.34 below market $27.05 $ 27.86 $28.40 $28.94 - Child (6-12) $31.20 n/a $18.30 $48.90 $22.50 $24.00 $22.00 $24.25 $24.00 n/a n/a $48.00 $29.15 $31.00 $29.39 = $7.36 above market $36.75 $ 37.85 $38.59 $39.32 - Youth (13-17) $41.60 n/a $32.75 $70.15 $31.25 $34.50 $38.00 $34.50 $42.50 n/a $45.44 $73.00 $34.40 $37.00 $42.92 = $7.93 above market $50.85 $ 52.38 $53.39 $54.41 - Student n/a n/a n/a n/a $35.00 $45.00 n/a n/a n/a n/a n/a n/a $53.55 $44.00 $44.39 = $6.46 above market $50.85 $ 52.38 $53.39 $54.41 - Adult $59.20 n/a $39.35 $97.75 $45.00 $51.50 $46.00 $51.75 $63.92 n/a $90.88 $126.00 $71.40 $61.00 $66.98 = $8.72 above market $75.70 $ 77.97 $79.49 $81.00 - Senior $52.00 n/a $32.75 $70.15 $40.00 $38.00 (60+) $38.00 $34.50 $46.50 n/a $45.44 $80.00 $48.55 $44.00 $48.35 = $4.65 above market $53.00 $ 54.59 $55.65 $56.71 - Family $146.00 n/a $112.40 $195.50 $100.00 $131.50 $111.00 $141.25 $163.00 n/a $177.22 n/a $154.35 $119.00 $141.02 = $33.13 above market $174.15 $ 179.37 $182.86 $186.34

ANNUAL PASSES - Infant Free n/a Free Free Free Free Free Free Free Free Free Free n/a Free FREE $0.00 - Preschool (3-5) $225.40 n/a $202.15 $216.00 $270.00 $240.00 $264.00 $242.50 $ 212.40 n/a n/a $177.00 n/a $372.00 $242.15 = $51.40 below market $190.75 $ 196.47 $200.29 $204.10 - Child (6-12) $225.40 n/a $202.15 $216.60 $270.00 $240.00 $264.00 $242.50 $ 212.40 n/a n/a $177.00 n/a $372.00 $242.21 = $10.24 above market $252.45 $ 260.02 $265.07 $270.12 - Youth (13-17) $300.50 n/a $359.65 $311.45 $375.00 $345.00 $456.00 $345.00 $ 224.16 $393.25 $302.93 $466.00 n/a $444.00 $360.25 = $17.90 above market $378.15 $ 389.49 $397.06 $404.62 - Student n/a n/a n/a n/a $420.00 $450.00 n/a n/a n/a n/a n/a n/a n/a $528.00 $466.00 = $87.85 below market $378.15 $ 389.49 $397.06 $404.62 - Adult $425.75 n/a $432.85 $434.15 $540.00 $515.00 $552.00 $517.50 $ 613.50 $735.00 $605.85 $769.00 n/a $732.00 $572.72 = $25.87 below market $546.85 $ 563.26 $574.19 $585.13 - Senior $375.65 n/a $359.65 $311.45 $480.00 $380.00 (60+) $456.00 $345.00 $ 466.08 $514.50 $302.93 $509.00 n/a $528.00 $422.57 = $16.87 below market $405.70 $ 417.87 $425.99 $434.10 - Family $1,051.80 n/a $1,235.75 $868.30 $1,566.00 $1,315.00 $4.00 $1,286.95 $ 1,663.68 n/a $1,181.42 $1,330.00 n/a $1,428.00 $1175.54 = $136.99 below market $1,038.55 $ 1,069.71 $1,090.48 $1,111.25

Medicine Hat FLC – Just posted updates as of April 1st- updated as needed Lethbridge – Changed as to updates on website Dow Centennial Centre Fort Saskatchewan – Family monthly and annual are build your own passes Eastlink Grande Prairie – Seniors age is considered 60+. There is a 10% fee for monthly payments on an annual pass. Collicutt Red Deer – Build your own annual passes, fee change as of April 1 2015 Servus Place St. Albert – A child is considered age 2-12 and seniors are 60+. Millennium Place Sherwood Park – A child is considered age 2-12. A family is considered 2 adults and 5 children. Annual family pass is sold as a “build your family pass” with payment option of 50% down and then 3 payments. Monthly and annual Millennium Card passes are valid for 5 facilities. Leduc – Child age is considered 3-7 and youth 8-17. Senior is 60-79 and senior plus is 80+ with a free membership. Daily school admission rate of $3.35 from 8:30am -4:00pm September to June Monday to Friday. Tri Leisure Centre Spruce Grove – A child is considered age 2-12. Members receive complimentary access to ‘Members only’ Fitness Classes, member pricing on Registered Programs, Specialty Fitness Classes & Professional Services, early registration privileges on all Registered Programs and eligibility for a 15% discount on additional immediate family membership purchases (spouse and dependents within the same household). They offer a 3 month pass. Westside Recreation Centre – Child age is considered 2-9, youth 10-17. Annual passes are sold at $735.00 per adult and $75.00 per child. They offer a Membership Plus pass to adult and senior passes which include 20% discount off all programs and services, program registration priority, 3 complimentary guest day passes. Village Square Leisure Centre Calgary – Pre-school age is considered 2-6, Child/youth 7-17. They offer different drop in prices for single parents with children. All annual passes are sold as a “build your family pass” and can include multiple facilities within the city. Sell single admission, 10x and 30 x passes no annual Talisman Centre Calgary – Child age considered 2-12 with the family of 2 adults and 8 children maximum. Annual memberships receive 5 Guest Passes , up to 17% off Registered Programs, 10% discount on Personal Training and Nutrition services, 24 hour advance Early Bird Program Registration and Refer a friend who signs up for an Annual Membership and they extend your membership by one month for each referral.

15 SHERWOOD TRI LEISURE Village Dow COLLICUT St.Alberta PARK. CTR. Square- TALISMAN N.C.R.A. Airdrie 2014 LEDUC Centennial Grande CTR. RED Servus Credit (MILLENNIU SPRUCE WESTSIDE Calgary CRT. (CARDEL Rates 3% 5% 7% SERVICE Medicine Hat Lethbridge Centre Prairie DEER Union M) GROVE REC. CTR. Lesiure CALGARY Y M C A PLACE) Increase Increase Increase Meeting Rooms (40-150 People) Full room per hour n/a n/a n/a n/a n/a $42.00 $104.00 $58.80 $62.00 n/a n/a $69.00 n/a $48.00 1/2 room per hour n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a Rotary Room $54.08 $ 55.70 $ 56.78 $ 57.87 Full Day n/a n/a $126.00 n/a n/a $250.00 n/a n/a $210.00 n/a n/a $414.00 n/a n/a 1/2 Rotary Room $27.04 $ 27.85 $ 28.39 $ 28.93 Half Day n/a n/a $63.00 n/a $42.20 n/a n/a n/a n/a n/a n/a n/a n/a n/a Half Day Rotary room $216.30 $ 222.79 $ 227.12 $ 231.44 Full Day Rotary Room $324.45 $ 334.18 $ 340.67 $ 347.16 Multipurpose/Birthday Party Not for Profit hourly $27.04 $ 27.85 $ 28.39 $ 28.93 Rate per hour n/a n/a $30.35 n/a $31.65 $30.00 $27.99 $39.00 $45.00 n/a n/a $48.00 n/a n/a Echo Room / hour $21.63 $ 22.28 $ 22.71 $ 23.14 Full Day n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a $288.00 n/a n/a Echo Room Not for profit / hour $10.80 $ 11.12 $ 11.34 $ 11.56 Half Day n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a Echo Room Full day $129.78 $ 133.67 $ 136.27 $ 138.86 Echo room Half day $86.52 $ 89.12 $ 90.85 $ 92.58 Gymnasium Full Gym per hour n/a n/a $51.60 n/a n/a $62.00 $31.20 n/a $92.00 n/a n/a $129.00 n/a $94.00 Trend Room Half Day $168.00 $ 173.04 $ 176.40 $ 179.76 NOT A BOOKABLE SPACE 1/2 Gym per hour n/a n/a $25.90 n/a n/a n/a n/a n/a $56.00 n/a n/a $64.50 n/a n/a Trend room Full Day $252.00 $ 259.56 $ 264.60 $ 269.64 Trend Room / hour $42.00 $ 43.26 $ 44.10 $ 44.94 Field House Full Field per hour n/a n/a $102.00 n/a n/a $105.00 n/a $113.50 $120.00 n/a n/a n/a n/a n/a Mind and Body Room Half Day $168.00 $ 173.04 $ 176.40 $ 179.76 DON'T HAVE THESE RATES , JUST AN HOURLY RATE 1/3 Field per hour n/a n/a n/a n/a $37.75 n/a $70.72 $37.85 n/a n/a n/a n/a n/a n/a Mind and Body Room Full Day $252.00 $ 259.56 $ 264.60 $ 269.64 1/2 Field per hour n/a n/a $56.00 n/a n/a n/a n/a $56.70 $63.00 n/a n/a n/a n/a n/a Mind and Body Room / hour $43.25 $ 44.55 $ 45.41 $ 46.28 n/a-Not Applicable Woodmont Multipurpose Room Half Day $129.80 $ 133.69 $ 136.29 $ 138.89 Some places offer room rentals for Birthday parties only, members only. Some don't rent out rooms or field/gym space at all. Woodmont Multipurpose Room Full Day $194.70 $ 200.54 $ 204.44 $ 208.33 Woodmont Mulitpurpose Room/hour $32.45 $ 33.42 $ 34.07 $ 34.72 Woodmont Multipurpose Room Not for Profit $16.23 $ 16.72 $ 17.04 $ 17.37

McDonanld's Party Room half Day $173.00 $ 178.19 $ 181.65 $ 185.11 McDonanld's Party Room Full Day $259.50 $ 267.29 $ 272.48 $ 277.67 McDonald's Party Room/hour $43.25 $ 44.55 $ 45.41 $ 46.28 McDonald's Party Room Not for Profit $21.63 $ 22.28 $ 22.71 $ 23.14

Dance Studio Half Day $168.00 $ 173.04 $ 176.40 $ 179.76 DON'T HAVE THESE RATES , JUST AN HOURLY RATE Dance Studio Full Day $252.00 $ 259.56 $ 264.60 $ 269.64 Dance Studio / hour $43.25 $ 44.55 $ 45.41 $ 46.28

Full Gymnasium / hour $70.30 $ 72.41 $ 73.82 $ 75.22 Half Gymnasium / hour $43.26 $ 44.56 $ 45.42 $ 46.29

1/3 Field House / hour $43.26 $ 44.56 $ 45.42 $ 46.29 2/3 Field House / hour $70.30 $ 72.41 $ 73.82 $ 75.22 Full Field House / hour $108.15 $ 111.39 $ 113.56 $ 115.72

16 GENESIS PLACE - Fees and Charges 2015- Arenas WESTSIDE N.C.R.A. * Genesis 2015 Average Red Deer Collicut St.Alberta Servus TRI LEISURE CTR. REGIONAL REC. Village Square- (CARDEL Place Rate SERVICE Medicine Hat Lethbridge Center Grande Prairie Credit Union Leduc SPRUCE GROVE CTR. Calgary Lesiure PLACE) 2015Rates * 3% increase 5% increase

Arena Ice Rental 2015 Rates ( rates Net of GST)

Youth Prime $93.70 $106.00 $102.04 $119.00 $129.00 $122.20 $132.00 $252.00 $187.90 $208.00 $145.18 $167.26 $172.28 $175.62

Adult Prime $166.40 $151.00 $170.07 $191.00 $220.00 $229.50 $215.00 $252.00 $252.25 $243.00 $209.02 $212.58 $218.96 $223.21

Non - Prime Youth $80.90 $94.00 $90.00 $119.00 $88.00 $92.20 $75.00 $126.00 $67.20 $101.00 $93.33 $91.72 $94.47 $96.31

Non - Prime Adult $113.70 $133.50 $101.00 $119.00 $118.00 $140.20 $110.00 $126.00 $115.85 $101.00 $117.83 $91.72 $94.47 $96.31

Dry Pad Youth $49.16 $69.00 not available $74.00 $59.00 $54.50 $$68.00 Not Available $39.65 $85.00 $61.47 $80.00 $82.40 $84.00

Dry Pad Adult $60.89 $82.00 not available $82.00 $80.50 $95.30 $80.00 Not Available $79.85 $85.00 $80.69 $80.00 $82.40 $84.00

Spring / Summer Ice April to August 31

Youth rate $111.20 / $ 139.30 $131.00 no ice $119.00 $152.00 $146.40 $168.00 no ice $187.90 $159.00 $151.90 $167.26 $172.28 $175.62 $159.50 / $159.50 no ice

Adult rate $159.50 / $159.50 $159.50 no ice $119.00 $185.00 $158.55 $168.00 no ice $252.25 $159.00 $171.61 $212.58 $218.96 $223.21

Statutory Holidays

Youth $187.40 $106 + $44 emp cost $102 + emp overtime $238 $129 n/a $132 $252 $189.50 $208 $172.96 $91.72 $170.58

Adult $332.80 $151 + $44 emp cost $170 + emp overtime $382 $220 n/a $215 $252 $252.30 $243 $239.98 $91.72 $216.83

17

CSAB – AGENDA REPORT

Meeting Date: 13 July 2015

Subject: Feasibility of a Trial Bus Service Between Airdrie & Crossfield

Boards Routed Through: N/A

Date: N/A

Issue:

Staff are presenting the feasibility of a trial bus service between Airdrie and Crossfield.

Background:

At the May 19, 2015, meeting of City Council, Council directed staff to prepare a report on the feasibility of a trial bus service between Airdrie and the Town of Crossfield and that it proceed to the Community Services Advisory Board for a recommendation to Council.

The attached feasibility report includes a number of critical components including: service design considerations, proposed service plan, servicing agreement considerations, an outline of an implementation strategy and service implications on existing Airdrie Transit services. This components have been included to assist in determining the feasibility of such a service and to assist in the decision-making process.

Alignment with AirdrieONE:

The investment and delivery of public transit services aligns with two key principles of the AirdrieONE Sustainability Plan:

Economic Prosperity

The City’s public transit services provide and enhance labour mobility locally and regionally. Provision of public transit services improves the City’s competitiveness as local businesses have the ability to attract and retain workforce.

18

Sustainable Transportation

Public transit services are identified as one of the key strategies for improving sustainable transportation outcomes within the AirdrieONE Plan. The goal being to design a system that moves people that improves sustainability, safety and convenience. Airdrie Transit’s services have achieved this outcome as evident by the growing ridership levels over the past four years.

Boards Routed Through:

N/A

Alternatives/Implications:

Alternative #1 – Approval of a six month trial bus service between Airdrie and Crossfield starting October 5, 2015

Alternative #1 would implement a six month trial regional transit service connecting Airdrie and Crossfield effective October 5, 2015. The service plan for the trial would be consistent with the proposed route and schedule as outlined within the feasibility plan. The Town of Crossfield would be responsible for covering the operating costs, including an administrative fee and the cost of capital depreciation for the fleet. The fee structure and other service considerations would be contained within the framework of a servicing agreement executed by both municipalities.

The feasibility report outlines the potential implications to Airdrie Transit services as they relate to expanding service offerings to include a trial regional service to Crossfield. Transit administration believe the potential implications can be managed without a degradation in service levels to Airdrie residents. This would include providing any services to the Town of Crossfield by operating buses that would not be in-service within Airdrie. These details are outlined further within the feasibility report.

Transit staff would return to the Community Services Advisory Board and City Council for further direction prior to the completion of the trial.

Alternative #2 – Reject a six month trial bus service between Airdrie and Crossfield

Alternative #2 would reject a trial service between Airdrie and Crossfield. Transit administration will cease work on this initiative and divert resources to other transit projects.

As this project was in a study capacity, there would be limited implications on existing Transit services. Airdrie Transit would continue to operate Council approved service levels with no revisions. A public transit connection between Airdrie and Crossfield could be investigated further in the future at Council’s discretion.

19

Alternative #3 – Table the report and request further information

Transit administration would address any requests for information and return to a future meeting for a decision. Transit administrative would target returning to the next meeting of the Community Services Advisory Board with the requested information for a decision.

Communications Plan:

N/A

Recommendation:

That the Community Services Advisory Board endorse Alternative #1 which includes:

 The City of Airdrie enter into a servicing agreement with the Town of Crossfield regarding the operating costs of the trial service;  Approval of a six month trial bus service effective October 5, 2015; and  City administration provide an update to the Community Services Advisory Board and City Council prior to the completion of the trial for further direction.

______Chris MacIsaac Transit Coordinator

Presenter: Chris MacIsaac Department: Transit Reviewed by: Michelle Lock Attachments: Feasibility of a Trial Bus Service Between Airdrie & Crossfield Appointment: Click here to enter appointment.

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Feasibility of a Trial Bus Service Between Airdrie and Crossfield Completed by Airdrie Transit June 2015

21

Table of Contents

Executive Summary 3

About Airdrie Transit 4

Background 5

Scope of Work 6

Crossfield’s Urban Form, Policy Framework & Environmental Scan 7

Proposed Routing 12

Service Schedule Considerations 13

Potential Service Integration 14

Business Case Analysis 15

Implementation Plan 20

Implication on Existing Airdrie Transit Services 22

Appendix 1 – March 16, 2015 Letter to the Town of Crossfield 27

Trial Bus Service Between Airdrie and Crossfield Report 2

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Executive Summary

In February 2015, the City of Airdrie was approached by administration from the Town of Crossfield regarding the feasibility of providing public transit services to Crossfield using City transit resources. The Town indicated there was community demand for transit services, particularly during peak morning and afternoon hours.

An initial conceptual design for a public transit service to Crossfield was completed in March 2015 which was preliminary approved by Crossfield Town Council. A formal request was then made by the Town at the May 19, 2015 meeting of Airdrie City Council who then directed staff to prepare a feasibility report of a trial bus service between Airdrie and Crossfield.

This feasibility report reflects the servicing request from the Town of Crossfield and the anticipated operating implications on existing Airdrie Transit services. Transit administration have thoroughly reviewed and analyzed this request for service and believe the Town’s requested outcomes can be achieved without negative implications to existing or proposed Airdrie Transit services. This includes negatively impacting the customer experience on existing Airdrie Transit services.

The report covers a large spectrum of transit operations including fares, transfer policies, service integration, business case analysis and proposed implementation strategy. Transit administration believe the details for each component are in alignment with previous direction provided by Airdrie City Council and will achieve the requested outcomes by the Town of Crossfield.

Through this collaborative process, Transit administration are recommending a trial service designed as Airdrie ICE route 903 Airdrie-Crossfield, effective October 1, 2015. The Town of Crossfield will serve as a financial partner during the trial and will be responsible for all costs associated with service operation including the depreciation of the assets. Transit administration will provide overall management and oversight of the service including contract management with the service provider. This is a consistent approach and philosophy with other Airdrie Transit services.

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About Airdrie Transit

Airdrie Transit is a municipal department within the City of Airdrie that provides conventional and specialized public transit services. Airdrie Transit has been providing transit services to Airdrie residents since 1980 and introduced the Calgary Region’s first two-way public transit system in late 2010. Airdrie Transit takes pride in providing safe, reliable, affordable and accessible public transit services to its customers.

Airdrie Transit is the Calgary Region’s second largest service provider. These services include weekday regional service between Airdrie and downtown Calgary, weekend regional service between Airdrie, CrossIron Mills Mall and McKnight-Westwinds LRT in northeast Calgary, local fixed route services within Airdrie, specialized transit services within Airdrie and personal care transportation for specialized medical trips to Calgary. All Airdrie Transit services are operated under contract with private service providers.

Airdrie Transit Fleet and Facilities

Transit services are provided by a variety of vehicles types owned by the City of Airdrie and leased to private service providers under contract. The fleet ranges from 21 passenger community shuttle buses to high-capacity 62 passenger articulated buses. The majority of Airdrie’s current fleet was procured in 2010.

Airdrie Transit operates out of two operational facilities. Local and paratransit buses are operated from the private service provider’s yard in Airdrie. Regional ICE buses are based out of a civic facility in East Airdrie. A strategy to amalgamate these two facilities into a single civic facility has been endorsed by Airdrie Council as part of the Second GreenTRIP application to the Province.

The City of Airdrie continues to invest in new transit infrastructure to improve the customer experience of using public transit services. This includes the construction of Airdrie Transit’s first dedicated off-street terminal location in South Airdrie. Once operational (anticipated the Fall of 2015), this facility will serve as a hub for regional and local transit services offering amenities such as park & ride, a large heated transit shelter and a convenient layout to enable seamless transfers between various Airdrie Transit services.

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Feasibility Report - Background

On February 27, 2015, administration from the Town of Crossfield made a request to the City of Airdrie to explore a public transit connection between the Town of Crossfield and the City of Airdrie. Based on this discussion, the following parameters were established for establishing a conceptual service plan:

 Two-way public transit service during peak morning and afternoon hours  Service would be operated by Airdrie Transit  Fleet would be provided by Airdrie Transit  Service design would include industrial area within Crossfield  Service design would include connectivity to Airdrie Transit’s existing network

Transit administration provided a response to Town of Crossfield administration (Appendix 1) on March 16, 2015. The letter included the following high-level conceptual service plans:

 Basic service delivery costs ($60/hr without capital depreciation)  Estimated 800 annual service hours (based upon 3.2 service hours per weekday)  Acknowledge that other supports such as service planning, performance monitoring, forecasting, and customer service would be recouped on a fee per service basis

On March 20, 2015, Transit administration was contacted by Town of Crossfield administration indicating that the conceptual service plan was approved unanimously by Town Council and made a request of next steps to advance the request. Deputy-Mayor Jo Tennant and CAO Kenneth Bosman formally made a request to Airdrie City Council on May 19, 2015, requesting Airdrie’s involvement in a trial bus service operating between Airdrie and Crossfield.

At the regular meeting of May 19, 2015, Council directed staff to prepare a report on the feasibility of a trial bus service between Airdrie and the Town of Crossfield and that it proceed to the Community Services Advisory Board for a recommendation to Council.

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Feasibility Report - Scope of Work

Based upon Council’s direction, Transit staff have drafted a feasibility report for a public transit service using current City owned assets operating between Airdrie and Crossfield. The intent of the feasibility report is two-fold:

1. To identify a detailed service plan for a public transit route between Airdrie and Crossfield

2. To consider the detailed service implications on existing Airdrie Transit services.

As part of this deliverable to Council, Transit administration worked in collaboration with staff from the Town of Crossfield, the City’s contracted service provider First Canada, and representatives from Alberta Transportation. Transit administration did not engage in any public consultations as part of drafting this report as it was not considered within the scope of work.

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Crossfield’s Urban Form, Policy Framework & Environment Scan

Transit administration have reviewed the Town’s current and proposed urban form and policy documents as part of this study. Urban form takes into consideration population, population density, employment density, land-use and possible physical barriers (ie. rail lines). Policy documents that were reviewed included locally adopted items such as the Town’s Sustainability Plan and Municipal Development Plan and regional documents such as the Calgary Regional Partnership’s (CRP) Calgary Metropolitan Plan (CMP) and Regional Transit Plan.

Urban Form

The Town of Crossfield is located approximately 13 kilometres north of the City of Airdrie along the Highway 2 corridor. Crossfield has a population of approximately 2,918 (2014 census) with approximately 57% being part of the workforce population. This workforce is dispersed locally within Crossfield and to various parts of the region including Calgary and Airdrie. Crossfield’s population is anticipated to grow to 12,000 to 15,000 by 2040 (2009 Crossfield Sustainability Plan) and to 18,607 by 2076 (CMP).

Crossfield’s urban form is dominated by low density, single-family homes and small pockets of medium density development. The majority of residential development has occurred in the north and northwest portions of the Town. New residential development is anticipated in the far northwest quadrant and anticipated to double the town’s population at full build-out. Speed limits in residential and commercial districts within the town are limited to 30 km/h. Sidewalks for pedestrian access to bus stops is typically limited to a single (mono walk) street cross-section.

The southern section of the town is primarily medium and light industrial development. This is a major regional employment area attracting regional labour from outlying communities. Speed limits in the industrial areas of Crossfield are posted at 50 km/h. Sidewalks are not part of the Town’s industrial road cross-section. There are also limited marked pedestrian crossings in the industrial areas.

Policy Framework

The implementation of public transit service is documented in a number of local and regional planning documents. This includes the Town of Crossfield’s 2009 Sustainability Plan and Municipal Development Plan and the CRP’s 2009 Regional Transit Plan.

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2009 Sustainability Plan

The Town’s Sustainability Plan was completed in 2009 as a roadmap to achieve broad community benefits and to improve the quality of life for all community members. The Plan is not intended as an end goal, rather a means to improve the social equity, environmental, and economic conditions within the town.

Public transit is identified within the Sustainable Plan under the Well Planned Town section. This section concerns the sustainable land use, development, facilities, and infrastructure that demonstrated Crossfield as a leader in town planning. The Plan identifies the following:

“Transit and taxi services are available for travel within and outside of Crossfield. Mass transportation operators base their services on good information through surveys and regular communication with the Town and other organizations about the types of transportation services the residents of Crossfield currently use, want, and need.”

Transit was envisioned as a medium term (3 to 10 years) actions within the Sustainability Plan. The following is taken from the Sustainability Plan:

Medium Term

 Commuter bus service (build on existing assets) o Work with City of Airdrie to investigate potential integration with Airdrie bus connections to Calgary – Crossfield could connect to Airdrie directly and improve the financial success of Airdrie Transit  Taxi, dial-a-bus, and shuttle services (to be operated by foundations, volunteers, or private businesses)

Municipal Development Plan

The Town’s Municipal Development Plan identifies transportation policies such as public transit as a means to achieving the Town’s development outcomes. Section 6.1 of the MDP details these transportation policies in more detail and specifically identify integration with Airdrie public transit connections to Calgary and elsewhere in the region.

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Calgary Regional Transit Plan

The Calgary Regional Transit Plan was endorsed by member municipalities within the CRP in 2009. The Plan was developed to assist in managing growth and enhancing mobility and was done in collaboration with regional municipalities. The Plan is structured such that the individual transit investments are phased as communities are ready to plan and implement transit services. Figure 1 below is from the Regional Transit Plan and identifies potential express bus routes within the Calgary Region.

Figure 1 – Calgary Regional Partnership’s Proposed Regional Express Bus Routes (2010-2014)

The Town of Crossfield is identified as a ‘Future BRT Route’ within the context of the Regional Transit Plan. If implemented, Crossfield would become the fourth municipality within the identified Calgary Region with public transit service (Calgary, Airdrie and Rocky View County being the other three municipalities).

The Regional Plan report outlines the longer term components for public transit within the Calgary Region. These long-term transit projects, identified for implementation in 2020 or later, include a commuter rail linkage from downtown Calgary to Airdrie and Crossfield. These are longer-term projects and do not currently have financial commitments nor a defined scope or timeline for implementation.

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Figure 2 – Calgary Regional Partnership’s Long-Term Transit Plan for Calgary Region

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Environmental Scan

Airdrie Transit’s operates a family of services which would integrate with the proposed Crossfield service, including the existing regional weekday service to Calgary. The regional weekday service is at or near capacity and thus the proposed service planning incorporates these challenges to Airdrie’s system.

Commuter services from Crossfield to downtown Calgary via Airdrie are currently provided by First Student Canada. First Student Canada operates one peak morning and afternoon service from a single pick-up point in Crossfield (Pete Knight Arena) through Airdrie and arriving in downtown Calgary. The scheduled travel time from Crossfield to downtown Calgary via First Student Canada’s service is 70 minutes. The proposed service is not anticipated to replace existing private commuter services.

Figure 3 – First Student Canada Crossfield Schedule

Based on Transit staff observations, ridership on First Student Canada’s Route 6 stop from Pete Knight Arena is approximately 5-10 customers per day.

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Proposed Crossfield Route

Transit administration are proposing a route which aligns with the Town’s desire to service both residential and non-residential areas of the Town. A conceptual route map with stops and proposed service schedule has been included for review.

The proposed route includes service coverage in the industrial area of Crossfield, a one-way loop within the residential district and service coverage to approximately 85% of homes within a 600m walking radius. The proposed route is intended to attract multiple user segments including commuters to downtown Calgary, regional labour to/from Airdrie, post-secondary students and infrequent customers accessing regional services.

Figure 4 – Proposed Route Map

The route will continue to Airdrie via Highway 2 providing service to the South Transit Terminal in South Airdrie near the Airdrie Honda.

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Service Schedule Considerations

The proposed route and schedule are intended to improve regional mobility. Currently, residents of Crossfield have limited alternative transportation choices with only weekday one trip to/from Calgary via a private coach service. Workers who currently commute to Crossfield for employment have fewer options as there are no public or private bus services operating to Crossfield. In addition, there are currently no public transit services operating between Airdrie and Crossfield.

A number of key factors were considered when creating the proposed schedules. These factors included:

 Availability of Airdrie Transit fleet  Use of Airdrie Transit’s South Transit Terminal  Integration with existing/upcoming Airdrie Transit services  Avoid further capacity issues on existing ICE services

The service schedules were designed to maximize service integration with existing and/or upcoming Airdrie Transit services. This included providing connecting services for Airdrie Local and Airdrie ICE services. These connecting services have been indicated on Figures 5 & 6.

Figure 5 – Proposed Morning Service Schedule South NB NB NB WB Smith NB WB South Transit McCool McCool Railway Street at Munson Mountain Transit Terminal Crescent Street at Street at Railway Street at Avenue at Terminal (Airdrie) at Modus Plasti-Fab Ross Street Hammond Railway (Airdrie) Street Street Street 6:00 A.M. 6:20 A.M. 6:22 A.M. 6:23 A.M. 6:24 A.M. 6:26 A.M. 6:28 A.M. 6:45 A.M. 6:50 A.M. 7:05 A.M. 7:06 A.M. 7:08 A.M. 7:09 A.M. 7:10 A.M. 7:11 A.M. 7:30 A.M.

Figure 6 – Proposed Afternoon Service Schedule South WB SB EB SB SB SB Genesis South Transit Mountain Munson St Grey Ave Railway McCool McCool Place Transit Terminal Avenue at at at St at Ross St at Crescent (Airdrie) Terminal (Airdrie) Railway Hammond Munson St Plasti- at Modus (Airdrie) Street Ave St Fab 3:10 P.M. 3:30 P.M. 3:32 P.M. 3:33 P.M. 3:35 P.M. 3:37 P.M. 3:40 P.M. 3:55 P.M. 5:50 P.M. 6:05 P.M. 6:06 P.M. 6:08 P.M. 6:09 P.M. 6:30 P.M.

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Service Integration

Transit administration reviewed the proposed schedules against existing Airdrie Transit services to ensure there was a sufficient level of service integration. The table below identifies connecting services via the South Transit Terminal based on the proposed schedules.

Figure 7 - Morning Connecting Services Time Connecting Services 6:00 A.M. Outbound to Crossfield None 6:45 A.M. Inbound from Crossfield Local Rte 2 – Next Departure at 7:08 A.M. Local Rte 3 – Next Departures at 7:08 & 7:10 A.M. ICE Route 900 – Next Departure at 7:30 A.M. ICE Route 901 – Next Departure at 6:45 A.M. 6:50 A.M. Outbound to Crossfield Local Rte 2 – Last Arrived at 6:33 A.M. Local Rte 3 – Last Arrived at 6:36 & 6:38 A.M. 7:30 A.M. Inbound from Crossfield Local Rte 2 – Next Departure at 7:39 A.M. Local Rte 3 – Next Departures at 7:36 & 7:38 A.M. ICE Route 900 – Next Departure at 7:30 A.M.

Figure 8 - Afternoon Connecting Services Time Connecting Services 3:10 P.M. Outbound to Crossfield Local Rte 2 – Last Arrived at 2:33 P.M. Local Rte 3 – Last Arrived at 3:08 & 2:36 P.M. ICE Route 900 – Last Arrived at 3:00 P.M. 3:55 P.M. Inbound from Crossfield to Local Rte 1 – Next Departure at 3:55 P.M. Genesis Place Local Rte 3 – Next Departure at 4:21 P.M. 5:50 P.M. Outbound to Crossfield Local Rte 2 – Last Arrived at 5:33 P.M. Local Rte 3 – Last Arrived at 5:36 & 5:38 P.M. ICE Route 900 – Last Arrived at 5:30 P.M. ICE Route 901 – Last Arrived at 5:45 P.M. ICE Route 902 – Last Arrived at 5:50 P.M. 6:30 P.M. Inbound from Crossfield ICE Route 900 – Next Departure at 6:45 P.M.

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Business Case Analysis

Transit administration have completed a business case analysis based on the proposed route and schedule. This business case analysis includes service hour requirements, ridership forecasts, revenues, and expenditures for a six month trial. Capital costs for infrastructure such as customer facilities (South Transit Terminal) have not been included in the business case analysis.

Service Hour Requirements

Based on the proposed schedules (Figures 5 & 6), a six month trial would require approximately 440 service hours. This is based upon 123 operating days during the six month trial and 3 hrs and 35 minutes per operating day.

Ridership Projections

Transit administration have analyzed a number of inputs to determine potential transit ridership for the proposed service. This includes traffic flow analysis from Alberta Transportation at Highway 2A and Highway 2 and commuting workflow between the two municipalities.

Traffic Flow Analysis

Alberta Transportation’s traffic flow analysis indicated that 2,469 passenger vehicles travelled from westbound Highway 2A to southbound Highway 2 on an average day. Refining this further, during the peak morning commuter hour this equals 477 passenger vehicles. Transit administration applied a 3% mode split methodology on this peak morning commute to estimate 14 potential customers per morning.

A similar methodology was used to determine afternoon ridership based on traffic flows. The afternoon peak hour generated on average 412 passenger vehicle trips. Application of a 3% mode split to public transit would indicate 12 potential customers during the peak PM commute.

Ridership projections from Airdrie to Crossfield were based upon a commuting workflow analysis completed by Airdrie Economic Development in early 2015. The report indicated that approximately 1.2% of Airdrie’s workforce commute to Crossfield. This totals 376 residents and applying a 3% mode split would indicate 11 potential customers from Airdrie to Crossfield.

Based on these analyses, Transit administration have performed the financial performance based on conservative estimates of 15, 20 and 30 daily passenger trips.

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Proposed Fare Structure

There are a number of factors to consider when determining the service’s fare structure. These include Council’s targeted cost recovery for the service, market assessment for comparable services, local market conditions, local policies and the customer’s willingness to pay.

Airdrie Transit has a zone-based fare structure for its family of conventional transit services. Zone 1 fares are associated with services operating within the City of Airdrie. These include local fixed routes and demand-responsive services. Zone 2 fares are trips outside of the City for travel distances between 10 - 20km. Examples of Zone 2 fares include trips between Airdrie and CrossIron Mills and McKnight-Westwinds LRT in Calgary and CrossIron Mills. Zone 3 fares are for regional trips traveling between 20 – 30 km. These would include trips between Airdrie and McKnight-Westwinds LRT in Calgary. The final fares are Zone 4 trips which include all regional trips to downtown Calgary from Airdrie.

There are many complexities and challenges in establishing transit user fees. Transit administration believes are is an opportunity to integrate an existing Airdrie fare structure into the proposed service. Conversely, the Town of Crossfield may elect to adopt an entirely new and separate fare model. Figure 9 below identifies the benefits/challenges of each.

Figure 9 – Fare Structure Analysis Existing Airdrie Fare Structure New Fare Structure Benefits Challenges Benefits Challenges Established and known May not achieve Customized to May be limited to cash to customers Crossfield’s cost Crossfield’s needs only during trial (fare recovery targets media too costly for six months) Leverage existing fare May discourage regular media products & customers without a processes (sale of discount program tickets and passes) (tickets/pass) Multiple vendors sell Lacks ability to fare media products integrate fares Ability to offer an integrated fare

Another consideration is that of comparable services in Alberta. The proposed service would be Alberta’s 10th intermunicipal public transit service. Figure 10 identifies the cash fare and approximate distance traveled for each regional service.

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Figure 10 – Regional Transit Fare Comparisons Service Provider Route Cash Distance Traveled Fare (last pick-up/first drop-off) Airdrie Transit 900 (Airdrie to CrossIron Mills) $3.00 13km Airdrie Transit 900 (Airdrie to Calgary) $5.00 23km Airdrie Transit 901/902 (Airdrie to Calgary) $9.00 30km Bow Valley Regional 3 (Banff-Canmore Regional) $6.00 24km Transit Services Commission (Banff) BOLT (Blackfalds- 100 (Blackfalds-Red Deer) $5.00 9km Lacombe) Edmonton Transit 197 (Spruce Grove to Downtown) $6.00 28km Edmonton Transit 198 (Fort Saskatchewan to Clareview) $3.50 20km Edmonton Transit 747 (Century Park-Edmonton Airport) $5.00 22km Leduc Transit 1 (Leduc to Century Park) $5.00 25km St. Albert Transit 205 (St Albert-West Edmonton Mall) $6.00 12km Strathcona County 411 (Sherwood Park-Downtown Edmonton) $6.00 14km Transit

Regional fares within Alberta range from $3.00 to $9.00 and the cost is often in direction correlation with distance travelled.

Recommended Fare Structure

Transit administrative is recommending the application of the existing Airdrie regional fare structure for the proposed trial. This recommendation is based upon a number of factors including the length of the trial (proposed as six months), the overhead costs associated with fare products, administration of a fare structure and research from the public transit industry. In addition, application of the existing fare structure will reduce the requirement for a new regional fare structure, be convenient and affordable to the customer, and serve as an excellent starting point for the service. The implication of establishing Airdrie Transit’s regional fare structure is the potential for loss revenues. This would need to be offset by a higher municipal contribution (subsidy) should the service not be cost-recovery from user fees.

Figure 11 – Proposed Fare Structure Fare Type Cost Cash $3.00 Tickets (Booklet of 10 tickets) $30.00 Adult = $99.00 Monthly Passes Student/Senior = $79.00

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Fare Integration

Should the Town of Crossfield adopt the proposed fare structure, Airdrie Transit would provide an integrated fare structure for regional commuters. For example, a customer boarding the proposed service in Crossfield would have the ability to transfer to an Airdrie Local service using a transfer and not be required to make a separate payment. This would be restricted to Airdrie Local services. A separate payment would be required to utilize Airdrie ICE services.

Airdrie Transit is also recommending the acceptance of all Airdrie ICE products onboard the proposed service (tickets and monthly passes). This will provide Crossfield residents with an enhanced regional public transit experience with both fare and service integration. As indicated above, ICE tickets and passes would not be included in the revenue sharing model as this service operates on a cost-recovery mandate.

Operating Expenditures

The Town of Crossfield will be responsible for the operating expenditures associated with the proposed service. These expenditures are based upon a platform hour cost for service operation, overhead costs to the City and an administration fee. The platform hour costs include labour, fuel, insurance, maintenance, customer service and performance monitoring. The platform hour rate does not include vehicle depreciation, service planning, marketing, or budgeting. The platform hour cost will be adjusted monthly to account for changes in the City’s contract costs with its private service provider.

The operating expenses do not include capital investments the Town of Crossfield may make during the trial or subsequent to the trial. This may include transit signage, street furniture (benches, waste receptacles), bus shelters or additional fleet. The City of Airdrie is willing to provide contracted bench services upon request by the Town of Crossfield at no cost to the Town.

Capital Depreciation

The City of Airdrie owns the fleet of buses and is responsible for the replacement of the asset at the end of its lifecycle. As such, the City will be including a per hour charge for capital depreciation of the asset for the duration of the trial.

Projected Operating Budget

The projected operating budgets are based upon the ridership forecast, proposed fare structure, operating expenditures, and capital depreciation as indicated above. Changes to any of these three variables will impact the operating model.

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Three operating budgets have been created based upon the forecasted ridership projections of 15, 20 and 30 daily passenger trips. Additional operating budget assumptions include:

 123 Pilot Service Days (October 2015-March 2016)  440 Pilot Service Hours  Average fare of $2.50 per boarding customer  Average platform hour rate of $74.51 (includes depreciation)

Figure 12 – Business Case Analysis 15 Daily Pass Trips 20 Daily Pass Trips 30 Daily Pass Trips Projected Revenues $4,650 $6,200 $9,300 Projected Expenditures $32,785 $32,785 $32,785 Projected Net Cost $28,135 $26,585 $23,485

Projected Ridership 1,860 2,480 3,720 Cost Per Trip $15.13 $10.72 $6.31 Cost Recovery Ratio 14.2% 18.9% 28.4%

Transit administration believe the service will achieve an average of 20 passenger trips per day by the completion of the trial. Based on the modeling in Figure 12, the service would achieve between 15-20% cost-recovery and projected ridership levels between 2,000 and 2,500 for the term of the trial.

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Implementation Plan

If approved, the City of Airdrie would draft a services agreement to reflect the Town’s desired service levels. The services agreement would clearly define roles and responsibilities of each municipality through the term of the trial. The project would then be launched once approvals from each municipality were execution within the framework of the services agreement.

Tentative Project Timeline

Transit administration believe a strategic launch of a regional service to Crossfield is the best approach to reach the desired outcomes. This would include sufficient time to advertise the launch of the service to the public to develop support and awareness. Transit administration believe a October 5, 2015, is a feasible launch date to achieve marketing/communication objectives and mobilizing the required transit assets to provide the new service level. This launch date would align with Airdrie’s new ICE Route 900 service operating every 75 minutes between Airdrie, CrossIron Mills Mall and McKnight-Westwinds LRT station in northeast Calgary. Below is an overview of the tentative project timeline.

July 13, 2015 Presentation to Airdrie Community Services Advisory Board September 8, 2015 Presentation to Airdrie City Council September 18, 2015 Service Agreement executed by both parties (pending approval) October 5, 2015 Launch of Service (pending approval)

Provincial Regulations

Airdrie Transit’s ICE services are regulated by Alberta Transportation and must comply with required legislation. This includes an approved route analysis conducted by Alberta Transportation officials. The City and the private service provider will ensure all necessary Provincial approvals are in place prior to launch of services.

Marketing & Communications Plan

Developing an effective marketing and communications plan prior to service implementation will assist in reaching the desired service outcomes. The development and implementation of this plan falls outside of the scope of work of this study and would be the responsibility of the Town of Crossfield.

Town of Crossfield Branding

The Town of Crossfield has requested permission to use non-marking, removal branding on buses being operated on the proposed service. This can be achieved via magnetic signs which could be attracted to the driver and curb-side door of a community shuttle bus. The Town of

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Crossfield would be responsible for any costs associated with the production of these magnetic signs.

Potential aesthetics of co-branded bus Reporting/Invoicing

The City will provide the Town with a monthly package which will include the monthly invoice for service provision and financial and ridership performance data.

Transit administration are recommending three operational review meetings to discuss any concerns/feedback. Such meetings would be coordinated following the first month of service, following the third month of service and during the final month of the trial to determine the future direction of the service.

Fare Media

The Town has indicated a desire to act as a monthly pass and ticket vendor for fare products related to the proposed service. As part of the fee structure, the City will distribute fare media product to the Town in accordance with existing procedures. This will include the distribution of ticket booklets and monthly passes.

Technology

During the pilot Airdrie Transit may introduce new technology to the local transit fleet. Application of such technologies will be discussed with Town administration prior to implementation. If adopted, the Town will be advised in advance of any changes and impacts to transit customers.

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Implications on Existing Airdrie Transit Services

Transit administration have been cognitive of existing Airdrie Transit services while planning a trial bus service between Airdrie and Crossfield. This section will detail the methodology of the service planning and potential implications on existing Airdrie Transit services in the short and longer-term.

Fleet Capacity

Airdrie Transit operates a limited fleet of buses to meet current service levels. The proposed trial will leverage available assets. Figure 13 details how the Fleet will be managed to ensure consistent service level:

Figure 13 – Proposed Fleet Assignments Trial Trip Airdrie Transit Service Morning (6:00 A.M. – 7:30 A.M.) ACCESS Airdrie (starts service at 8:00 A.M.) Afternoon Trip #1 (3:00 P.M. – 3:45 P.M.) Route 1 Peak (starts service at 3:55 P.M.) Afternoon Trip #2 (5:50 P.M. – 6:35 P.M.) Route 2 Peak (ended service at 5:39 P.M.)

Based on Figure 13, the proposed trial service can be coordinated leveraging the existing fleet without any direct implications on Airdrie Transit services. Expansion of service beyond the proposed service schedules would have direct implications on existing services and is not recommended at this time.

Proposed service will operate Airdrie Transit community shuttle buses

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Service Capacity

One of the objectives of the proposed service schedule was to best integrate the trial service with existing Airdrie Transit services for relatively seamless and integrated regional mobility. Figures 7 and 8 outlined any connecting services and Figures 14 and 15 identify any existing or anticipated service capacity concerns for each connecting service.

Figure 14 – Service Capacity of Morning Connecting Services Time Connecting Services 6:00 A.M. Outbound to Crossfield None 6:45 A.M. Inbound from Crossfield Local Rte 2 – No concerns Local Rte 3 – No concerns ICE Route 900 – Estimated at 50% capacity ICE Route 901 – 85% capacity 6:50 A.M. Outbound to Crossfield Local Rte 2 – No concerns Local Rte 3 – No concerns 7:30 A.M. Inbound from Crossfield Local Rte 2 – No concerns Local Rte 3 – No concerns ICE Route 900 – Estimated at 50% capacity

Figure 15 – Service Capacity of Afternoon Connecting Services Time Connecting Services 3:00 P.M. Outbound to Crossfield Local Rte 2 – No concerns Local Rte 3 – No concerns ICE Route 900 – No concerns 3:53 P.M. Inbound from Crossfield Local Rte 1 – No concerns Local Rte 3 – No concerns 5:50 P.M. Outbound to Crossfield Local Rte 2 – No concerns Local Rte 3 – No concerns ICE Route 900 – No concerns ICE Route 901 – 70% at capacity ICE Route 902 – 70% at capacity 6:30 P.M. Inbound from Crossfield ICE Route 900 – No concerns

ICE Service Capacity

Introducing new customers to a service nearing capacity was a top consideration in service planning for the proposed Crossfield route. Transit administration ensured that any service integration between the Crossfield service and the regional ICE service would be structured on services with capacity. Therefore, Transit administrative did not provide a connection to the final departing regional ICE bus as this bus is at full capacity. The Crossfield service will connect to an ICE route 901 bus departing from the South Transit Terminal at 6:45 A.M. This particular bus is operating at approximately 85% seating capacity and Transit administrative believe this is sufficient for the latent demand in the Crossfield market for the duration of the trial.

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Transit administration acknowledge the capacity concerns on the final ICE route 902 bus and have developed service schedules with this concern at the forefront. The proposed schedule is has been designed to limit any additional capacity concerns by linking with an ICE bus with available capacity to handle the anticipated customer demand. Transit administration will continue to monitor these connections and work collaboratively with the contracted service provider to ensure the designed connections are meet.

Capacity at South Transit Terminal

The proposed trial is designated to utilize the South Transit Terminal as its single stop in Airdrie. This will leverage other Airdrie Transit services which will be operating from this location including ICE and local services. The terminal is designed for up to 10 buses on-site at any given time. The current schedules indicate a maximum of 4 buses on-site at any given time. This indicates there is sufficient capacity for the trial service to utilize the South Transit Terminal.

Growth of Service

The feasibility report is based upon the request of the Town of Crossfield to improve regional mobility between the two municipalities during peak hours. This report reflects this requested level of service and is not intended to represent a long-term service plan. Servicing beyond the six month trial will be evaluated and reported for decision near the completion of the trial.

Currently, Airdrie Transit has limited capacity within its existing services to leverage buses and provide service to the Town. Should Airdrie’s population continue to grow, this service capacity may decrease or not be available. Therefore, Transit administration are recommending that a longer-term strategy for the Crossfield service be developed by the Town during the trial. This may include the Town reviewing a number of opportunities including the purchase of new fleet to meet demand or other servicing options. The City will request that any servicing plans developed by the Town with the intention of connecting into Airdrie’s network be circulated for review prior to implementation. This will ensure there is sufficient capacity within Airdrie’s network to support the anticipated demand.

External Conditions & Core Services

Expansion of services to Crossfield using existing resources does have a level of risk associated with service implementation. For example, road and/or weather conditions may result in service delays for Airdrie customers. Therefore, it will be at the City’s discretion to review road/weather conditions to ensure trips can be provided safely and within the designated period of time. Airdrie Transit will act in good faith in making such decisions.

Trips not provided due to road/weather conditions will not be charged to the Town. Advance notice of such situations will be provided to Town administration.

Trial Bus Service Between Airdrie and Crossfield Report 24

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Route Designation

Airdrie Transit provides a unique route identification number for all conventional services. This includes single digit identification numbers for routes operating within Airdrie (Routes 1 through 3), and a three digit identification number for regional routes starting at 900 (Routes 900-902). Airdrie Transit is proposing to adopt the trial service as:

903 Airdrie-Crossfield

This will be updated on the destination signs on the Local transit fleet prior to service implementation.

Marketing & Communications

The scope of work does not include a marketing and communications program to support service implementation. Airdrie Transit, as part of regular service planning initiatives, will produce a route map and schedule which are consistent with existing maps/schedules. These will be posted on the Transit section of the City’s website and provided electronically to the Town of Crossfield for distribution.

Real Time Passenger Information

Transit administration will review the opportunity to include the trial service as part of Airdrie Transit’s real time passenger information program. The real time passenger information service is tentatively scheduled to be launched early summer 2015 and thus would be available for the trial service launch in October 2015. Transit staff will work in collaboration with the real time passenger information service provider to investigate the opportunity to include the trial run as a future revision and detail any associated costs to the Town of Crossfield.

Fare Media Products

Transit administration are proposing the adoption of Airdrie Transit’s Route 900 fare structure for the trial service. This will leverage existing tickets and passes and eliminate the requirement for a new fare media product to be introduced. Transit administration would continue to coordinate the distribution of fare media products to external vendors. Costs associated with the distribution of fare media products will be recovered through an administrative overhead charge within the platform hour cost.

Customer Service

Airdrie Transit will continue to deliver upon the City’s motto of Create-Serve-Care as it pertains to providing accurate and timely information to transit customers and members of the public. Customers with questions regarding the trial service will have the ability to receive information Trial Bus Service Between Airdrie and Crossfield Report 25

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via the bus information line (403-948-8888), Transit administrative line (403-948-8875), email ([email protected]), Twitter (@AirdrieTransit), or in-person at City Hall.

Performance Monitoring and Reporting

Transit administration will implement an existing process for performance monitoring and reporting for the trial service. This includes preparing a monthly ridership report and monthly invoice for service. In addition, Transit administration will coordinate three meetings with the Town during the trial to discuss any operational challenges.

Trial Bus Service Between Airdrie and Crossfield Report 26

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Appendix 1 – March 16, 2015 Letter to the Town of Crossfield

Trial Bus Service Between Airdrie and Crossfield Report 27

47 COUNCIL SYNOPSIS June 15, 2015

At the Regular Meeting of June 15, 2015, City Council made the following resolutions to:

 accept for information the following report included in the consent agenda:

 Update on Status of 1, 99 East Lake Crescent NE.

 accept the report entitled “Chinook Winds Park Safety Update” for information.

 accept for information the 24th Street Construction Update.

 acknowledge the winners of the Community Video Competition.

 approve in principle, the proposal by the Calgary Regional Airshed Zone to install an air quality monitoring station on public land in Chinook Winds Park, subject to any and all planning, leasing and permit approvals.

 adjourn the public hearing on Bylaw Nos. B-18/2015, B-19/2015 and B-20/2015 to a future date.

 give First Reading to Bylaw No. B-18/2015, being a bylaw to amend the Northwest Community Area Structure Plan.

 give First Reading to Bylaw No. B-19/2015, being a bylaw to amend the Reunion Neighbourhood Structure Plan.

 give First Reading to B-20/2015, being a bylaw to amend Land Use Bylaw No. B-09/2005 by re- designating 12.34 acres from Direct Control Twenty-Eight District (DC-28) to Residential Single Dwelling Small Lot District (R-1S), Residential Single Dwelling Small Lot Laned District (R-1SL), Residential Two Dwelling District (R-2) and Public Service District (P-1), in the subject parcel Lot 20, Block 1, Plan 071 4887 within the neighbourhood of Reunion.

 direct staff to address, based on best judgment and best planning, the following:

 the stub road at the end of the street with respect to garbage collection  shortcutting of vehicles through alleys  the right in/right out access  size of the pocket park  density of 96 units  snow removal/incidents  potential 50+/55+ concept  concept in context with the entire area  parking pads made into garages  the house as you turn into Reunion in relation to original plans.

 give First Reading to Bylaw No. B-13/2015, being a bylaw to amend the Southeast Airdrie Community Area Structure Plan.

 give First Reading to Bylaw No. B-14/2015, being a bylaw to amend the King’s Heights Neighbourhood Structure Plan.

Please note that the minutes are unadopted and subject to change. Council Meeting Agendas and Minutes are available on the City of Airdrie website: www.airdrie.ca

48 Council Synopsis June 15, 2015 Page 2

 give First Reading to Bylaw No. B-15/2015, being a bylaw to amend Land Use Bylaw No. B-09/2005, by re-zoning 34.32 acres from Residential Single Dwelling District (R-1), Residential Single Dwelling Small Lot District (R-1S), and Public Service District (P-1) to Residential Single Dwelling Small Lot District (R- 1S), Residential Single Dwelling Narrow Lot District (R-1N), Residential Single Dwelling Small Lot Laned District (R-1SL) and Public Service District (P-1) and removing land use from 4.19 acres of land to provide road right of way.

 give First Reading to Bylaw No. B-33/2015, being a bylaw to close a seven point five (7.50) metre portion of road allowance between a portion of Block 1, Plan 981 2399 (the parcel subject to these amendments) and SW 34-26-29-W4M (proposed Lanark Lake Neighbourhood Structure Plan).

 adjourn the public hearing on Bylaw Nos. B-13/2015, B-14/2015, B-15/2015 and B-33/2015 to July 6, 2015.

 endorse the residual funding for the following Canada 150 Community Infrastructure Program projects (if successful grant funding is received) as coming from the identified reserves and MSI funding:

Expected Source of Project Name Project Cost Funding Nose Creek Regional Park Enhancement $1,893,900 MSI Funding

Iron Bridge Restoration, Pathway Rehabilitation and $700,000 Reserves Connection Genesis Place Replacement Play Structure and Leisure $193,900 Reserves Pool Spray Features Lifecycle

 endorse the recommendation of the Community Services Advisory Board that no changes be made to the Bert Church Theatre facility and program user fees for the 2015-2016 season.

 endorse the recommendation of the Community Services Advisory Board and approve:

1. maintaining Local fares effective January 1, 2016; 2. maintaining ICE Route 901/902 fares effective January 1, 2016; and 3. implementing the following ICE Route 900 fares effective September 1, 2015:

Route 900 New Transit Fare Cash Fare (Airdrie to CrossIron) $3.00 Cash Fare (Airdrie to Calgary) $5.00 Cash Fare (Calgary to CrossIron) $3.00 Ticket Booklet (10 tickets) $30.00 Adult Monthly Pass $99.00 Student/Senior Monthly Pass $79.00

 direct staff to proceed to a Request for Information firstly to determine the level of interest for non-profit organizations and if there is no interest, to proceed to a Request for Proposal for profit entities to operate the Town and Country Halls in accordance with the Public Use-Leased Lands and Facilities Policy #10.

 endorse the recommendation of the Community Services Advisory Board to adopt the Airdrie Participant Support Program Policy No. P-02/2015 effective January 1, 2016 as presented.

Please note that the minutes are unadopted and subject to change. Council Meeting Agendas and Minutes are available on the City of Airdrie website: www.airdrie.ca

49 Council Synopsis June 15, 2015 Page 3

 waive the fees for bulk water charged to the Airdrie Rodeo Ranch Association for the 2015 Airdrie Pro Rodeo.

 direct staff to enter into the proposed cost sharing agreement for 40th Avenue (East) with Vesta Properties Limited on the terms and conditions presented.

 ratify their decision to provide Fuzzy Pickles Playschool Society of Airdrie permission, as landowners, for approximately thirty two (32) square metres of additional land as part of their lease to accommodate parking stalls required for the new modular building subject to the approval of all appropriate permits.

 direct staff to investigate the feasibility of rotating artwork within Council Chambers.

If you have any questions about these or any other matters pertaining to Council, please call Legislative Services at 403.948.8816.

Please note that the minutes are unadopted and subject to change. Council Meeting Agendas and Minutes are available on the City of Airdrie website: www.airdrie.ca

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