October 16, 2020

SUBJECT: REQUEST FOR PROPOSALS FOR THE SITE WIDE PROPERTY MANAGER FOR THE WORLD TRADE CENTER (RFP #6000000053) – ADDENDUM #2

Dear Sir or Madam:

The Port Authority of New York and New Jersey (the Authority) hereby amends the subject Request for Proposals (RFP), dated October 1, 2020, as follows: RFP Letter 1) In RFP Contents, under Attachments, Attachment O: SWPM Sample Draft Agreement is made available at this link: Attachment O: SWPM Draft Agreement. 2) In Section V, Letter D: Personnel Qualifications and Experience, in the third paragraph, second line, delete “Exhibit A’ and replace with “Attachment A”. 3) In Section V, Letter F: Technical Ancillary Services Approach, in the last paragraph, second line, delete “Exhibit A” and replace with “Attachment A.” The following questions were received from RFP recipients. The questions and the corresponding Authority answers are provided for your information and use, as appropriate.

Question #1: On page 6 of the RFP, D. Personnel Qualifications and Experience, is the indicated staff that is currently in place to perform the scope of services employed entirely by the SWPM? Which staff on page 6 are outsourced to 3rd party suppliers? Answer #1: The positions listed in Section V.D of RFP Letter are currently in place and directly employed by the present Site Wide Property Manager to perform the scope of services under Attachment A. Firms should provide their transition plan and recommended staffing plan to perform the services required at the WTC.

Question #2: Is the current SWPM management team dispersed on a 24/7 coverage schedule? Answer #2: The World Trade Center facility is open 24 hours per day, 7 days per week. Although some components of the facility are closed or limited in capacity or functionality during certain hours of the day or days of the week, facility operational support is required 24/7. Staffing plans should reflect facility needs and may vary by time of day or day of week.

Question #3: In RFP Section 1.18, Project Management, Owner may request that the SWPM provide project management services for construction or renovations projects. Is it a requirement under the SWPM contract that the SWPM must have on site Project Management staff as part of the day to day site personnel? Answer #3: Any staff hired for specific or defined projects, such as Project Managers, may be used on the SWPM team on an as-needed basis and may not be required to be on site on a regular or ongoing basis unless directed by the Authority.

4 World Trade Center l 150 Greenwich Street, 21st floor l New York, NY 10007

Question #4: In RFP Section D, Personnel Qualifications and Experience, the Authority provided a list of positions currently in place to perform the services under Exhibit A, Site Wide Property Management Scope of Responsibility. Is the Authority requiring the SWPM to keep these listed positions intact following transition? Answer #4: Please see answer #1 above.

Question #5: On page 6 of the RFP, D. Personnel Qualifications and Experience, there is the following text: “The Property Manager shall not remove or replace the Principal-In-Charge (Principal) or any other key personnel as identified by the Authority, without the written consent of the Authority and the Authority will not consent until the Property Manager has proffered a candidate with similar and equal credentials acceptable to the Authority.”

Does this text refer to the Principal and key personnel who is eventually hired for the project, or is this referring to the initial personnel contained in the RFP response? Answer #5: It is expected that key personnel proposed under this RFP will be committed to being assigned to this project for its duration. The Property Manager shall not remove or replace the Principal-In-Charge (Principal) or any other key personnel as identified by the Authority under this RFP, without the written consent of the Authority and the Authority will not consent until the Property Manager has proffered a candidate with similar and equal credentials acceptable to the Authority.

Question #6: On page 17 of the RFP, it is stated that Reimbursable Out-of- Pocket Costs (i) do not include Subcontractor cost and (ii) are the only reimbursements billable under the contract apart from Direct Salary Cost and the Multiplier. Can you provide a list or description of the current Reimbursable Out-of-Pocket Costs? Answer #6: Please refer to Attachment O: SWPM Draft Agreement, Section 6.3.

Question #7: What percentage of the $38 million subcontractor budget as noted in the RFP Letter, Section V, F.2.f. is currently meeting the MBE requirement? Answer #7: The current percentage varies among ancillary contracts. The SWPM will be required to make a good faith effort to achieve participation of 20% Minority Business Enterprises (MBEs) and 10% Women-owned Business Enterprises (WBEs), and Service-disabled Veteran-owned Businesses (SDVOBs) for Minority- Business Enterprises.

Question #8: Could you provide a copy of the presentation and attendance list from the Pre- Proposal meeting? Answer #8: Please find a copy of the presentation and a list of registrants at the end of the document.

- 2 -

The receipt of proposals for the subject RFP remains 2:00 P.M. on October 29, 2020.

If you have any questions, please contact Ms. Courtney Eddington at [email protected].

Sincerely,

Joann Spirito FTA/WTC Site Projects Procurement Department

- 3 -

Pre-Proposal Meeting

Site-Wide Property Management Services at World Trade Center

10.8.2020 Today’s Presenters

• Courtney Eddington Solicitation Manager Procurement Department

• Jolene Yeats Assistant Director, Planning and Communications World Trade Center Department

• Omar Choukeir Manager, Contract Administration World Trade Center Department

• Robin Murray Compliance Program Manager Office of Diversity and Inclusion

2 Today’s Agenda

• Integrity Briefing

• Overview of World Trade Center and Site Wide Property Management

• MBE/WBE/SDVOB Participation Goals

• Request for Proposals (RFP)

3 Integrity Briefing Courtney Eddington, Procurement Advisor Procurement Department Integrity Brief

• This Pre-proposal meeting is being conducted for the purpose of providing background information only.

• During this meeting, please direct your question to the Solicitation Manager only.

• Please note that some questions asked may not be answered at today’s meeting, but will be addressed via email to the Solicitation Manager. Some questions may be answered via addenda, which can be found on the Port Authority’s website.

5 Submitting Questions

• To submit a question use the Chat function in WebEx

• Select the chat icon at the bottom of your screen:

• Open the chat and submit your question to “everyone” to send it through publicly or select “Courtney Eddington (Host)” to submit your question privately:

• All questions will be read aloud and answered by the Port Authority team

6 Overview of World Trade Center and Site Wide Property Management Jolene Yeats and Omar Choukeir World Trade Center Department 8 World Trade Center Department

Mission Statement:

The World Trade Center Department operates, maintains, and promotes the World Trade Center Complex by leading cooperative efforts to enhance the general public interests and experiences, by overseeing regulatory guidelines, and by managing relationships through open communication and teamwork, preserving the World Trade Center’s status as a landmark of international significance and world-class destination to be enjoyed by all.

The WTC Department works in collaboration with 2 other WTC Related Departments:

• WTC Construction – to receive capital projects and turn them over to operation. • WTC Security – to ensure the safe and secure operation of the complex in compliance with interagency security agreements and policies.

9 World Trade Center Department

Five-Year Strategic Vision:

Maximize the value of the World Trade Center.

• Financial Value Achieve stabilization by maximizing revenue potential and finding efficiencies in operational expenses.

• Cultural and Community Value Increase appeal through innovation, sustainability, customer experience and connectivity.

10 World Trade Center Users

• 250,000+ pedestrians per weekday through the WTC Oculus Transportation Hub

• 4,500+ trucks per month processed through the Vehicular Security Center (VSC)

• Tens of thousands of office workers and employees across the complex

• Almost half a million square feet of retail space

• 5+ million annual visitors to the National September 11 Memorial & Museum and almost 2 million annual visitors to the One World Observatory

• 300+ special events and productions per year, in public and private spaces

11 World Trade Center Stakeholders

SPI SPI Opened TBD 2006

PA/Durst PA Opened Opened 2014 2016

Memorial : Opened 2011 SPI Opened Museum: Opened 2014 2018

PA Opened 2014 SPI (Liberty Park 2016) Opened Greek Orthodox 2014 Church TBD Performing Arts Center WTC RETAIL Site 5 2021 Westfield Opened 2016 TBD

12 World Trade Center Department Structure

• The agency’s WTC Department is structured differently than other Port Authority facilities, with a contractor (called the Site-Wide Property Manager) performing most of the facility maintenance and operations functions.

• The WTC Department is a group of approximately 30 Port Authority employees divided into the following functions:

o Director’s Office o Operations Division o Project and Asset Management Division

o Planning and Communications Division o Finance Division

(Although the Site-Wide Property Manager has responsibilities that cut across all of these functions, the contract is primarily managed through the Operations Division).

• The WTC facility staff under the Site-Wide Property Management contract ranges from approximately 200 to 300 FTEs, including contractors, subcontractors, represented staff, and management staff. They are truly embedded in the day-to-day operation of the World Trade Center facility.

13 SWPM Program Goals Port Authority has strategic goals for the current and future WTC SWPM Contract:

1. Maintaining the WTC’s status as a modern, Class-A facility. 2. Preserving and promoting the WTC Campus as a place of international significance and a regional gathering and connection point. 3. Providing strategic support to potential new assets and the WTC and Port Authority’s mission, priorities and objectives. • Includes new assets becoming in-scope during the period prior to the future procurement, such as infrastructure to support the Ronald O. Perelman Performing Arts Center (including vehicular access roadway and security equipment under the Performing Arts Center) and infrastructure to support the St. Nicholas National Shrine at the WTC. 4. Continually identifying opportunities to improve efficiency and outcomes (e.g. through technology and improved processes). 5. Strategic use and leverage of Maximo, the Port Authority’s asset management system.

14 Port Authority-Owned Assets & Equipment • WTC Oculus Transportation Hub, WTC PATH Station, and other interiors:

o White Carrera marble and radiant heat floors

o Retractable skylight with smoke purge system

o Operations Command Center o Central Fan Plant

o 47 escalators and 21 elevators

o Six fire command stations and 26,500 fire detection systems

o 70 radio locations and 76 radio channels • River Water Pump House and Central Chiller Plant:

o Four large pumps, pumping 15,000 gallons per minute from the Hudson River o Provides 10,000 tons of central cooling per hour to the Hub, PATH, retail, 9/11 Memorial and VSC • Exteriors and Campus Security Plan:

o One-Acre Liberty Park (50 Trees, 1,000 Shrubs) o One-of-a-kind Living Wall with built in irrigation system o Pedestrian plazas and sidewalks (e.g. Oculus Plaza) o In-ground security equipment (license plate readers, raptors, bollards, barriers, booths, etc.) integrated with vehicle scheduling software • Vehicle Security Center (VSC) and Below-Grade Vehicle Roadway Network (VRN):

o State-of-the-art processing/security systems o Below-grade roadway connecting to all property loading docks, car parking, and bus parking

15 Request for Proposals (RFP) Courtney Eddington, Solicitation Manager Procurement Department RFP Schedule

• October 2020: RFP issued

• October 29, 2020: Proposals due • Q1 2021: Selection and award anticipated

17 RFP Components • RFP Letter: o Section 1: Proposer Requirements o Section 2: Proposal Format Requirements (page count, format, electronic submission instructions, due date) o Section 3: Proposal Submission Requirements . Transmittal Letter . Administrative and Property Management Approach . Depth and Quality of Firm Experience . Personnel Qualifications and Experience . Technical Ancillary Services Approach . MBE, WBE and SDVOB subconsulting opportunities . Cost Proposal . Conflict of Interest, if any

18 RFP Components • RFP Letter (cont’d) o Section 4: Selection Process (evaluation criteria listed in order of importance) . Administrative and Property Management Approach (including MBE, WBE and SDVOB sub consulting opportunities) . Depth and Quality of Firm Experience . Personnel Qualifications and Experience . Technical Ancillary Services Approach . Cost considered, as appropriate

o Section 5: Additional Information . Solicitation Manager’s Email . [email protected]

19 MBE/WBE/SDVOB Participation Goals Robin Murray, Compliance Program Manager Office of Diversity and Inclusion Office of Diversity and Inclusion (ODI)

Maximizes opportunities available for minority, women- owned, small and disadvantaged business enterprises (MWSDBEs) Promotes Workforce Diversity in Port Authority and tenant business activities Offers capacity-building services for MWDSBEs

21 OFFICE OF DIVERSITY AND INCLUSION

• The Port Authority has a longstanding policy of maximizing opportunities available to Minority, Women-owned, Small Business Enterprises (MWSBE)

• Aspirational goals for Minority and Women-owned Business Enterprise (MWBE) utilization:  20 percent of contracts let to Minority Businesses  10 percent of contracts let to Women-owned Businesses

• Aspirational goals for Service-Disabled Veteran-owned Businesses (SDVOB) utilization:  3 percent of contracts let to Service-Disabled Veteran-owned Businesses

22 Questions Courtney Eddington, Solicitation Manager Procurement Department [email protected] Thank You! RFP #6000000053 - PRE-PROPOSAL MEETING REGISTRANTS - SITE WIDE PROPERTY MANAGER FOR THE WORLD TRADE CENTER

Name Company Email Address Steve Wallis GSG Group [email protected] Richard Hayes GSG Group [email protected] Chris McCrosson GSG Group [email protected] Himanshu Upadhyay GSG Group [email protected] Ryan Palko GSG Group [email protected] Andis Woodlief Contractor Compliance LLC [email protected] Bryan Farmer CBRE [email protected] Pia Silvestri CBRE [email protected] Alex Potter CBRE [email protected] Colleen Keating CBRE [email protected] John Donohue CBRE [email protected] Grant Silver CBRE [email protected] Christina Annarella CBRE [email protected] Rebecca Finley CBRE [email protected] Sean Treglia CBRE [email protected] Jason Mccabe CBRE [email protected] Karl Schnitger CBRE [email protected] Heather Sandvig CBRE [email protected] Michele Wallerius CBRE [email protected] Elizabeth Schwarzkopf CBRE [email protected] Lorna Fiscor CBRE [email protected] Grayson Gill CBRE [email protected] Brian Didonato CBRE [email protected] Mike Palladino CBRE [email protected] Adam Jennen CBRE [email protected] Jeffrey Whelan CBRE [email protected] Laura Gantz CBRE [email protected] John Paluch CBRE [email protected] Jonathan Weiner CBRE [email protected] Tom Lloyd CBRE [email protected] Raul Esparza Cushman & Wakefield Raul Esparza, [email protected] RFP #6000000053 - PRE-PROPOSAL MEETING REGISTRANTS - SITE WIDE PROPERTY MANAGER FOR THE WORLD TRADE CENTER

Kevin Mccann Cushman & Wakefield Kevin McCann, [email protected] Larry Conlon Cushman & Wakefield Larry Conlon, [email protected] Richard Maloney Cushman & Wakefield Richard Maloney, [email protected] Megan Snyder Cushman & Wakefield Megan Snyder, [email protected] Caroline Gadaleta JLL [email protected] Karen Raquet JLL [email protected] Michael Shenot JLL [email protected] Jerry Silecchia JLL [email protected] Monica DeNunzio JRT Realty [email protected]