THE RESEARCHLIVE INDUSTRY REPORT 2019 INCLUDING THE NEW MRS LEAGUE TABLES Now more than ever, online communities must offer both agile and immersive methodologies to deliver faster, more in-depth insights. Our insight ecosystem enables us to do just that. www.jointhedotsmr.com wejointhedots 2 CONTENTS 2 INTRODUCTION Jane Frost, CEO, MRS 4 MRS LEAGUE TABLES 2017 4 ANALYSIS 6 INDIVIDUAL AGENCIES 12 CONSOLIDATED BUSINESSES 17 INTERNATIONAL OUTLOOK: ANALYSIS OF 2018 GRBN GLOBAL TOP 25 24 TIME TO FLEX Graeme Lawrence, Join the Dots 26 PERSPECTIVES — THE FASTEST GROWERS — CLIENTS Jane Bainbridge, Research Live 34 HIGHLIGHTS FROM THE MRS INDUSTRY SURVEY 2018 David Cahn, synygis consulting 36 THE GENDER PAY GAP IN THE MARKET RESEARCH SECTOR David Cahn 42 HELPING BRANDS STAY AHEAD OF THE CURVE ACKNOWLEDGEMENTS Market Research Society (MRS) would like to thank all contributors to this report. In particular, to David Barr for compiling the MRS League Tables every year and providing analysis, and David Cahn for undertaking the annual MRS Industry Survey and gender pay gap analysis, and Diane Bowers for preparing the 2018 GRBN Global Top 25. If you have any queries about this report please contact MRS
[email protected] or call 020 7490 4911. THE RESEARCH LIVE INDUSTRY REPORT 2019 1 INTRODUCTION Jane Frost, chief executive, MRS Welcome to the Research Live Industry Report 2019. This report brings together multiple sources of intelligence MRS continues to lobby hard and highlight the value including the MRS League Tables and highlights from the of the research industry to the UK government. This is MRS Industry Survey.