Business Communication High-Tech: Terms and Notes
Business Communication High-Tech: Terms and Notes Technology is changing the way we communicate. HOW • new media, new channels - fax, e-mail, voice mail, text messaging and online chat, audioconferencing, videoconferencing, e-books • document design, layout, fonts, faces, serif/ sans-serif, sizes, columns, flow text, graphics, decorative devices (avoid junk), use of space • telecommuting, teleteams, telework (electronically distributed work) • cyberphobia and connectivity are diminishing problems WITH WHAT • computer applications that are friendlier, cheaper, faster, more powerful, smaller, more interactive. • laptops, notebooks, palmtops, PDAs, cell phones, pagers, combinations….. • "bandwidth" – twisted-pair phone lines – electronic – microwave transmission – fiber optic lines - photonic – satellite transmission – terrestrial transmission • speed increasing yearly – speed of processor – efficiency of package or application – amount of “working room” on machine; amount of storage – high-speed connections – DSL, cable, T1, WIRELESS • "weakest link" • networks – Internet – LAN – WorldWide Web – "Intranet" • databases on line • "push media" • encryption • scanners (text & image) and OCR readers - limitations. barcode readers – grocery stores, highways • voice recognition • voice input - text output • databases, "presentation packages" (Powerpoint), spreadsheets, “suites” • artificial intelligence; expert systems, “Knowledge Management” 1 ISSUES and POTENTIALS • databases and privacy issue; security • electronic snooping • viruses • virtual
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